Role Description

Position Title: EOI - Administration Support Officer – Digital Hospital

Business unit: Finance and Business Services Division: Ipswich Hospital
Ipswich Hospital
Position ID: 32049325 Location: (Service delivery needs may require this role to
work across other locations within the Health
Service)

Classification: AO3 Contact: Michelle Leonard

Salary: $60,754 - $67,903 per annum Telephone: 0405 808 348
Employment status: Temporary full time Tuesday, 13 February 2018
Closing date: Applications will remain current for the
Vacancy reference: WM02267790 duration of the vacancy.

About this role

West Moreton Hospital and Health Service covers an area that is one of the fastest growing areas in Australia. This provides for a
unique opportunity to set the communities expectations about their health service for the future. A digital hospital strategy as
outlined through the eHealth Queensland vision for Queensland hospitals, will position West Moreton well to transition to a provider
of tertiary services and deliver significant benefits to the community, staff and government. A digital hospital will also complement
the strategic plan objectives to provide tertiary level services to the community close to where they live.
The purpose of this role is to provide high level administrative support to the Chief Information Officer and Digital Hospital project
team. This role reports to the Chief Information Officer and provides support to the Digital Hospital team.
The key accountabilities of the role are:
• Respond to general client inquiries via phone, email and in person acting as primary point of contact for the unit for all incoming
and outgoing communication while maintaining confidentiality and utilising tact and discretion and assisting staff and clients as
required.
• Establish, review and maintain an effective office record system for confidential documents, correspondence, invoices,
precedents and reports and manage computerised data.
• Diary management and file bring-up management as instructed and have a direct involvement in quality improvement activities
as directed by Chief Information Officer
• Collating and analysing information as required, ensuring accuracy in delivering within agreed timeframes.
• Assist Chief Information Officer in ad-hoc project support including research, preparation, coordination, correspondence and
reports on the progress of projects and other activities/tasks.
• Prepare and assist in the preparation of high quality correspondence (eg letters and emails), presentations, reports and other
documents.
• Complete administration tasks including word-processing, data collection, data entry, data analysis, reporting, creating
spreadsheets, photocopying, filing, organising room bookings and equipment and managing, collecting and distributing internal
and external mail.
• Provide assistance to divisions and other team members as requested.
• Contribute to the strategies of the department, through the identification of new initiatives that enhance the performance of
administrative services.
• Manage workload appropriately; prioritising tasks, ensuring work is completed within designated timeframes and in the absence
of supervision including exercising judgment and discretion in undertaking various tasks whilst being responsible for the quality
of work undertaken.
• Actively contribute to maintaining a safe workplace that values the health and safety of co-workers, clients or visitors.
• Actively contribute to developing and maintaining a culture where staff are vigilant to risks to themselves, their co-workers,
clients or visitors (including health and safety, business and operational risks).
• Actively participate in the Health Service Performance Planning and Appraisal and Individual Development Planning processes.

Staffing and budget responsibilities

• There are no staffing or budget responsibilities for this role.
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Mandatory Qualifications / Professional Registration:

• There are no mandatory qualifications required for this role
• It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine
preventable diseases during their employment as required by HED 01/16 Vaccine Preventable Diseases (VPD)
Requirements/HR Policy B1 [measles, mumps, rubella, varicella (chicken pox), pertussis (whooping cough), hepatitis B],
[hepatitis A], [tuberculosis].

How you will be assessed

You will be assessed on your ability to demonstrate the following key capabilities, knowledge and experience. Within the context of
the responsibilities described above under ‘About this role’, the ideal applicant will be someone who can demonstrate the following:
• Demonstrated high level organisational skills with a proven ability to prioritise and schedule tasks with minimal supervision to
ensure competing commitments and deadlines are met.
• Demonstrated high level use of contemporary information technology systems and applications appropriate to the position (e.g.
word processing, spread sheeting, presentations (PowerPoint), email systems and records management).
• Demonstrated ability to show initiative, to identify opportunities for improvement and to resolve problems.
• Demonstrated ability to work autonomously including setting of workload priorities and meeting deadlines.
• Demonstrated high level oral and written communication skills, including excellent attention to detail.
• Ability to build and maintain appropriate relationships with team members, clients and stakeholders and to maintain
confidentiality and exercise discretion in relation to sensitive and confidential information.
• Ability to maintain a customer service focus and demonstrate initiative, flexibility and drive in consistently delivering a quality
service in a fast-paced environment.

Your application
Please provide the following information to the panel to assess your suitability:
• Your current CV or resume, including the names and contact details of two referees. Referees should have a thorough
knowledge of your capabilities, work performance and conduct within the previous two years, and it is preferable to include
your current/immediate/past supervisor
• A short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant for
the role, taking into account the Key Capabilities.

How to apply
• The Health Service prefers candidates to apply for roles online through www.smartjobs.qld.gov.au. If you apply online you can
track your application during the selection process, maintain your personal details and contact details and withdraw your
application if necessary.
• If you experience any technical difficulties when accessing www.smartjobs.qld.gov.au please contact 13QGOV (13 74 68).
• All calls relating to the status of your application once the job has closed should be directed to the contact officer on the role
description.
• Late applications cannot be submitted online.

Additional information
• Applications remain current for 12 months or if temporary, for the duration of the vacancy.
• Future vacancies across the West Moreton Hospital and Health Service (WMHHS) of a temporary, full-time and part-time
nature may also be filled through this recruitment process.
• Pre-employment screening, including criminal history and discipline history checks, may be undertaken on persons
recommended for employment. Roles providing health, counselling and support services that involve children will require a
blue card, unless otherwise exempt.
• If you experience any technical difficulties when accessing www.smartjobs.qld.gov.au please contact 13 QGOV (13 74 68). All
calls relating to the status of your application once the job has closed should be directed to the contact officer on the role
description.
• Employees who are permanently appointed to West Moreton may be required to undertake a period of probation appropriate to
the appointment.
• Employees who are appointed to West Moreton are to maintain data quality and manage all information in accordance with
legislation, standards, policies and procedures.
• This position may be required to work across the various facilities throughout the West Moreton Hospital and Health Service.
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• This position requires the incumbent to operate a motor vehicle, and an appropriate licence endorsement to operate this type
of vehicle is required. Proof of this endorsement must be produced before commencement of duties.
• All relevant health professionals, who in the course of their duties formulate a reasonable suspicion that a child or youth has
been abused or neglected in their home/community environment, have a legislative and a duty of care obligation to
immediately report such concerns to Child Safety Services, Department of Communities.
• Applicants will be required to give a statement of their employment as a lobbyist
(http://www.psc.qld.gov.au/publications/assets/policies/lobbyist-disclosure-policy.pdf) within one month of taking up the
appointment.
• Applicants may be required to disclose any pre-existing illness or injury which may impact on their ability to perform the role.
Details are available in section 571 of the Workers’ Compensation and Rehabilitation Act 2003.
• Only applications from candidates will be accepted; applications that may result in an agency fee will not be considered.
• For information about the Public Hospital Fringe Benefits Tax (FBT) Exemption Cap please refer our salary packaging
providers: RemServ at http://www.remserv.com.au or Smartsalary at https://qld.smartsalary.com.au/. Questions about salary
packaging can be directed to the RemServ Customer Care Centre on 1300 30 40 10 or the Smartsalary Customer Support on
1300 218 598.

About West Moreton Hospital and Health Service

West Moreton Hospital and Health Service has a long and proud history of caring for the communities of Ipswich, Boonah, Esk,
Laidley and Gatton. The hospital and health service is one of the largest employers in the region, employing more than 2,800 staff.
West Moreton Hospital and Health Service delivers health services in a mix of metropolitan and small rural community settings and
services a population of about 260,000 people. The Health Service catchment is the third fastest growth area in Australia, with the
population forecast to increase by 77 per cent to 450,000 people by 2026 (based on information available at April 2015). The
projected increase in population is the largest of any Hospital and Health Service in Queensland. The Health Service has excellent
prospects for growth which makes it an ideal employer for those seeking to develop their career.
The Hospital and Health Service delivers health services across the continuum of care: preventative and primary health care
services, ambulatory services, acute care, sub-acute care, oral health and mental health and specialised services (including
Offender Health and Alcohol and Other Drugs). West Moreton also has a major teaching role, providing both undergraduate and
postgraduate clinical experience for members of the multi-disciplinary healthcare team and has accountability for state wide
research and learning facilities for mental health.
Our Health facilities include:
• Ipswich Hospital
• Ipswich Community Health Plaza
• Boonah Health Service
• Esk Health Service
• Gatton Health Service
• Laidley Health Service
• Goodna Community Health
• The Park – Centre for Mental Health, Treatment, Research and Education
• Gailes Community Care Unit
• Ipswich Community Dental Clinic

Visit the area/Hospital and Health Service/division website:

For more information please visit our website: https://www.westmoreton.health.qld.gov.au/

To find out more about Queensland Health, visit: www.health.qld.gov.au

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West Moreton Hospital and Health Service core values

Really care: Every day we are proud of how we care for our patients, how we work together and how we deliver our work.
You matter: We are part of the community we serve. What is important to our community is important to us. We respond to your
feedback about our work, our attitude, the services we provide and the way we provide them.
We deliver: Our patients, their families, our colleagues, our staff, our partners and our community can be confident in our people
and our services. We honour our commitments.
Be the best: We are here to make our patients’ healthcare experience the very best it can be. We aspire to realise our vision and
be proud to deliver healthcare excellence.
West Moreton Hospital and Health Service is committed to delivering patient centred highly reliable care through excellent health,
excellent care and excellent value.
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