DATA ANALYSIS AND INTERPRETATION
1. How long have you been associated with Renault?
a. From 1 year
b. 1 – 3 years
c. 3 – 5 years
d. 5 – 10 years
e. 10 or more years
Years From 1 1 – 3 years 3 – 5 years 5 – 10 10 or more
year years years
No Of 10 20 35 25 10
Persons
Percentage 10 20 35 25 10
percentage
From 1 year
1 – 3 years
3 – 5 years
5 – 10 years
10 or more years
Interpretation: The survey was undertaken for the customers, who have purchased their vehicle
from Sri Viswarupa Automotives Pvt. Ltd Rajahmundry. 10% of the respondent said the from
one year, 20% of the respondents are said 1 to 3 years, 35% of the respondents are said 3 to 5
years, 25% of the respondents 5 to 10 years remaining 10% of them are said more than 10 years.
2.Which factor was influence you to purchase of four wheeler?
S.NO REASONS NO. OF CONSUMERS %
1 AVAILABILITY 70 70%
2 AFTER SALES SERVICE 15 15%
3 TIMELYAVALIABILITY 10 10%
4 PRICE 5 5%
TOTAL 100 100%
100
90
80
70
60 REASONS
50 NO. OF CONSUMERS
40
%
30
20
10
0
1 2 3 4 TOTAL
INTERPRETATION: From the table and graphs show that out of 100 consumers, 70
consumers are purchase the cars based upon availability, 15 consumers are purchase the cars
based upon after sales service, 10 consumers are purchase the cars based upon timely
availability, 5 consumers are purchase the cars based upon price. Finally majority of the
consumers are purchase the cars based upon quality.
3.Did employee spent more time with you during sales?
a) Strongly disagree
b) Disagree
c) Neither disagree or agree
d) Agree
e) Strongly agree
Objectives Percentage
Strongly disagree 0
Disagree 0
Neither disagree or 5
agree
Agree 15
Strongly agree 80
90
80
70
60
50 Percentage
40 Objectives
30
20
10
0
1 2 3 4 5 6 7 8 9 10 11
Interpretations: According to the survey the employee spent more time with you during sale is
indicating in the percentages of 0% is strongly disagree, 0% is disagree, 5% is neither disagree of
agree, 15% is agree, 80% is strongly agreed.
4.Is after sale services providing by the compony ?
a) Yes
b) No
5.If yes then how you rate the After sale services provide by the company?
No of
S. no Reasons Respondents percentage
1 Good 35 35%
2 Bad 19 19%
3 average 46 46%
Total 100 100%
100
90
80
70
60
50 No of Respondents
40
percentage
30
20
10
0
Good Bad average Total
1 2 3
Interpretation:
The above table and graph shows that out of 100 Respondents, 46 respondents are
strongly agreeing with the Average, 35 respondents are agreeing with the Good and 19
Respondents are agree with the Bad. Finally majority of respondents are strongly agreed with
above statement.
6.What is the main source of information regarding four wheeler?
No of
S. no Reasons Respondents percentage
1 TV 38 38%
2 Radio 8 8%
3 News paper 29 29%
4 Promotional program's 25 25%
Total 100 100%
100
90
80
70
60
50
40
30
20 No of Respondents
10
0 percentage
TV
Radio
Total
News paper
Promotional
program's
1 2 3 4
Interpretation:
The above table and graph shows that out of 100 respondents,38 respondents are strongly
agree with the TV, 29 respondents are agreeing with the News paper,25 Respondents are
agreeing with the promotional program’s and 8 Respondents are agree with the Radio. Finally
majority of respondents are strongly agreed with above statement.
7.Whether the advertisement of the company help to promoted the sales?
No of
S. no Reasons Respondents percentage
1 Yes 89 89%
2 No 11 11%
total 100 100%
100
90
80
70
60
50 No of Respondents
40 percentage
30
20
10
0
Yes No total
1 2
Interpretation: The above table and graph shows that out of 100 respondents, 89 Respondents
are strongly agreeing with the Yes and 11 Respondents are agreeing with the No. Finally
majority of respondents are strongly agreed with above statement.
