Amadeus Cars
Quick
Reference
Guide
amadeus.com
3 Quick Reference Guide Quick Reference Guide 2
Car Location List and Policy
Car Location List
List all companies, all areas in Paris CLPAR
Single-company XX in London CLXXLON
Single-company XX, country specific Spain, vicinity rail CLXXES-X
Vicinity Codes A - Airport R - Resort
C - City X - Rail
P - Port/Ferry O - Airport-off-terminal
T - Airport-in-Terminal H - Hotel
N/W/S/E - North/West/South/East of city
Location Policies
Request all location policy information CPOXXNCE
Request tax information CPOXXLHR/TAX
Surcharge information /SUR or /S
Coverage information /COV or /C
Vehicle make /VEH or /V
Tax information /TAX or /T
Information regarding location policies such as vehicle types, tax rates, coverage and surcharges can be found using the Car Policy display
entry (CPO) or GGCAR pages (see generic information section).
Car Availability
Car Multi Company Availability and Rates
Car Rate Availability for Paris CDG, current date, for one day CACDG/ARR-1000-1200
(arrival/return time is mandatory) CACDG/ARR-1000-1200/L
Car Rate Availability for Frankfurt, arriving on 15 July CAFRA15JUL-18JUL/ARR-1000-1200 or
and leaving on 18 July CAFRA15JUL-3/ARR-1000-1200
CAFRA15JUL-3/ARR-1000-1200/L
Car Rate Availability for non-airport location CANCE-C18AUG-2/ARR-10-12
CANCE-C18AUG-2/ARR-10-12/L
Car Rate Availability for the arrival airport and date CAS4
of the air booking in segment 4 CAS4/L
Car Single Company Availability and Rates
Single company rate Availability CAXXFRA14AUG-2/ARR-0900-0900
CAXXFRA14AUG-2/ARR-0900-0900 /L
Single-company Rate Availability for the company on line 4 CA4
of a multi-company CA display CA4/L
Car Rate Availability from a Car Location List display CAAB13FEB-5/ARR-1400-1200
CAAB13FEB-5/ARR-1400-1200/L
Car Rate Availability for an Amadeus non-airport location CAXXPARC60 13OCT-2/ARR-0900-1800
CAXXPARC60 13OCT-2/ARR-0900-1800/L
NOTE
XX = Car provider code
= Amadeus Cars Easy Shopper
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Car Availability Options
These options are available to facilitate the search for the rate that meets your client’s needs. Several options can be included in the same
entry, in any order, to tailor the response. Add the options to the basic request or modify an existing display with CA.
Multi and single availability options
Request specific vehicle type /VT-ECMR (Economy, 2/4 door, Manual Unspecified, Unspecified Fuel)
/VT-E*** (Economy)
See ‘Vehicle Classification Codes’ tab for detailed list of Vehicle Type codes.
Display rates in another currency (e.g. USD) /FC-USD
Add Drop-off information if different to Pick-up /DO-CDG
(must be a valid ISO airport code)
Single company options only
Add Drop-off information if different to Pick-up for a non-Amadeus Location /DO-NCE325
(single company display only)
Promotional code /PC-PROMO CODE
Frequent Traveller /FT-123456
Corporate discount number /CD-XX1234
Customer’s ID number /ID-123456HG
For single company rate availability requests, you can specify the customer ID number using the options code /ID -and the corporate discount
number using the /CD- e.g. CAXXPART011DEC-3/ARR-9A-6P/ID-123456HG/CD-XX1234.
Extra options for modifying CA display
Single to multi-company (YY for ‘all companies’) CA/CO-YY
Multiple to single company using
_ Line reference CA3
_ Company codes (up to five codes, separated by dashes) CA/CO-XX
Rental period and location
_ Drop-off as a date CA/DT-11JUN-16JUN
_ Drop-off as a number of days CA/DT-11JUN-5
_ Drop-off date CA/DD-16JUL
_ Pick-up location CA/LO-GVA
Scrolling options
Redisplay cleared screen MP
Move down, move up MD, MU
Move to previous Single Company Car Availability display MPCA
Move previous multi-company Rate Availability display MPCM
Move to previous Car Location List display MPCL
You can move to a CA display from another display type, and scroll through the CA display – enter the scroll command follows by CA,
for example, MDCA.
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Car Rate Features
Car Rate Features
View Car Rate Features from Availability Display CR1 1 is the line number of the offer in the availability display
View only particular topics CR1/COV/VEH or CR1/C/V
View Car Rate Features for car segment booked RTSVCC2 2 is the line number of the car segment in the PNR
Other specific categories of information
_ Rate /RAT or /R
_ Surcharge /SUR or /S
_ Coupon /CPN or /N
_ Tax /TAX or /T
_ Coverage /COV or /C
_ Vehicle /VEH or /V
_ Special equipment /SEQ or /Q
_ Delivery & Collection /DCI or /I
_ Advance payment /ADP or/P
_ Advance booking /ADV or /B
_ Guarantee /GUA or /G
_ Deposit /DEP or /D
_ Rate code /RCD or /E
_ Location /LOC or /L
_ Pick up /PUP or /U
_ Policy /POL or /Y
_ One way /ONW or /O
_ Remarks /RMK OR /R
The Car Rate Features display shows rate and policy information directly from the car provider’s database; it will also give you the total estimated rental
cost together with all the necessary information about what is or is not included in the rental. It is also possible to sell from the Car Rate Features display.
Car Sell
Car Sell
Car Sell from a single or multi-company Car Rate Availability display CS1 1 is the line number of the rental offer selected
Car Sell from a flight segment in the PNR CSXXS3/VT-ECMN/RC-SD 3 is the air segment number in the PNR
If there is no outbound flight, number of days or return date must be CSXXS3/DD-3 or CSXXS3/DD-4NOV
entered or there is a default to one day rental
Direct (Long) Sell CSXXLHR 13MAR-2/VT-FCAR/ARR-1000-0800/ID-12345
Direct (Long) Sell for a non-Amadeus location CSXXMIA12JUL-3/VT-ECAR/PUP-FLMIA28
Direct (Long) Sell with flight arrival information and return time CSXXLHR12JUL/VT-ECMN/RC-SD-/
ARR-CO9483 Y22MARMIA-0800-1000
Car Sell from a Car Location List (Car Rental for same day) CSAB18 MAY-0/VT-ECMN/ARR-1000-2100
Delivery and Collection
Delivery – the address where the vehicle will be collected from the customer. /DEL.
Collection – the address where the vehicle will be delivered. /COL
Home delivery and collection /DEL or /COL-A1-73 East 42nd Street-CI-New York-ST-NY-CO-
US-ZP-10017-PH-123 456798
A1 – Address CO – ISO country code
C1 – City Name ZP – ZIP/Postal code
ST – State code, necessary for Australia, Canada and US. PH – Phone number
Site delivery or collection /DEL or /COL-SR-123ABC-SN-IBM-PH-01021234
SR – Site Identifier SN – Site Number
All addresses must be entered in a structured format. If the delivery and collection addresses are the same, you only need to enter one of them in full.
For the other address, enter ‘same’ after the hyphen e.g. /DEL-SR-123ABC-PH-01021234/COL-SAME.
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Sell Options
Booking agent /BA- ABC Travel.
Billing number /BN-1234567
Billing reference /BR-FREE-FLOW TEXT.
Tracking /TK-AUTH-000123456
Include a non-default booking source number to the segment /BS-98765432
Corporate Discount number /CD-4563269876
Frequent traveler number /FT-1234567
Customer ID or profile number if the client has one with the rental company /ID-1234ABCD
Inclusive tour code /IT-IT1AY3MOD
Supplementary information /SI – Prefers a red car.
Special equipment type per vehicle (e.g. CSB-Baby Seat, CST-Child Seat) /SQ-CSB
Passenger Association /P2
Guarantee information (mandatory in easy shopper) /G-guarantee method
Guarantee method accepted Cash
(may vary from 1 provider to another) Credit card
Provider charge card
MCO
Booking source
Email Address (Easy Shopper only) /
[email protected] These options are used to add information to the Car segment of a PNR. The options are added as part of the Car Sell entry. Please be aware that
adding some Sell Options can result in a change of rate.
= Amadeus Cars Easy Shopper
Options for Direct Sell and Segment Reference Sell Only
Return time /RT-1800
Pick up location not stored in Amadeus /PUP-NCE325
Vehicle type /VT-LCAR
The car sell options above are not available for sell entries referencing an availability display, as the display already supplies the relevant data.
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Car Modification & Cancellation
Modification
Any option returned by the car provider is not modifiable. These include:
_D rop charge /DC
_D rop off location /DO
_ E stimated Total Cost /ES
_ L ocation Code /LC
_D istance between pick up and drop off /MK
_ B ase Rate /RB
_ T he Amadeus Sequence number /CK
_ T he e-voucher number sent by provider /EVN
Modifiable options include (all using segment 2):
_O verwrite old supplementary information 2/SI-PREFERS A RED CAR
_ A dd additional information (prefix text with an asterisk) 2/SI-*WANTS SUNROOF
_O verride the booked rate with your own rate 2/RO-USD45.00
Cancellations
Cancel the car booking appearing as segment 2 of the PNR XE2
Cancel the entire PNR XI
A booking will appear as a CCR segment in the Amadeus PNR. It is possible to cancel the segment by using the entry above.
Amadeus Cars e-Voucher & Documentation
e-Voucher
Issue an e-Voucher CVP/S2/ET
E-voucher possible value:
_ F ull credit /VV-FC
_ S pecific value /VV-EUR200
_G roup day apply /VV-GDA
The issuing of e-vouchers is only possible when the agency is able to display the Car Billing Number (CBN); which presents all
numbers associated to your agency’s booking source for a specific car rental company.
To retrieve the billing number for a specific car company CBNXX
To get more details of the account, add the record locator or the IATA CBNXXA23323343
List of e-Voucher option
Billing Number /BN-45698555
Billing reference /BR-A12345
Form of payment (applicable to Travel Agents only) /FP-CASH-EUR66.46
Reissue an e-Voucher (e.g. after car segment modified) where the renter is P1 CVP/S2/ET/P1
Other documents
Issue an invoice INV or INE
Issue an itinerary IEP
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Generic Information
Information Pages
List of car companies GGCAR
Request complete company policy information at an airport GGCARXXSYD or CPOXXSYD
Car Provider specific Help pages HECARXX
News page GGNEWS
Amadeus Cars Easy Shopper page GGCAREASY
Complimentary information such as address, opening hours and special equipment supported can be found in the car provider’s own Car
Location Policy pages in the Amadeus Information Pages (AIS).
For further information on Amadeus Cars, please see the Amadeus on-line help pages by entering HECAR in the Amadeus System.
Scrolling
Move down to the next screen M OR MD
Move up to the previous screen MU
Move to the top of the page MT
Move to the bottom of the screen MB
Redisplay a cleared screen MP
Vehicle classification codes
Transmission/ Fuel/Air Passenger Van
Category Type
Drive Conditioning Coding
M Mini B 2/3 Door M Manual Unspecified R Unspecified Fuel/ IV 6Seats
Drive Power with Air
N Mini Elite C 2/4 Door JV Elite 6 Seats
N Manual 4WD N Unspecified Fuel/
E Economy D 4-5 Door Power without Air SV 7 Seats
C Manual AWD
H Economy Elite W Wagon/Estate D Diesel with Air RV Elite 7 Seats
A Auto Unspecified Drive
C Compact V Passenger Van A Auto Unspecified Drive FV 7+Seats
B Auto 4WD
D Compact Elite L Limousine Q Diesel without Air GV Elite 7+Seats
D Auto AWD
I Intermediate S Sport H Hybrid with Air PV 8 Seats
J Intermediate Elite T Convertible I Hybrid without Air UV Elite 8 Stars
S Standard F SUV E Electric with Air LV 9 Seats
R Standard Elite J Open Air all terrain C Electric without Air WV Elite 9 Seats
F Fullsize X Special L LPG/Compressed XV 12 Seats
G Fullsize Elite P Pick Up Regular Cab Gas with Air 0 15 Seats
S LPG/Compressed
P Premium Q Pick Up Extended Cab
Gas without Air
U Premium Elite Z Special Offer Car A Hydrogen with Air
L Luxury E Coupe B Hydrogen without Air
W Luxury Elite M Monospace M Multi Fuel/Power
O Oversize R Recreational with Air
X Special H Motor Home F Multi Fuel/Power
with No Air
V Petrol with Air
Z Petrol with No Air
U Ethanol with Air
X Ethanol with No Air
Pseudo Codes
ACAR All standard vehicle AOFR Special Offer Car
ALLB 2-3 door AMNO Monospace
ALLC 2 or 4 door AMTO Motor Home
ALLD 4-5 door AMCY 2 wheel drive vehicle
AELT All Elite ACRS Crossover
ACPR Coupe/ Roadster AMAN All manual transmission vehicles
ASPC Non-Standard Fleet AUTO All automatic transmission vehicles
APUP All Pickup APET All petrol powered vehicles
AWGN Wagon ADSL All diesel powered vehicles
AREC Recreational Vehicle AGRN All Green Vehicle (hybrid, electric, LPG, hydrogen, multi fuel)
AVAN Passenger Van AHYB All hybrid vehicles
AFWD All 4Wheel Drive, all wheel drive AELC All electric powered vehicles
ATRV All terrain vehicle AHYD All hydrogen vehicles
ACGO Commercial truck AMFP All multi fuelled powered vehicles
ALMO Limousine ACPG All LPG/ compressed gas vehicles
ASPT Sports vehicle AETH All ethanol powered vehicles
ACNV Convertible
Search criteria to be entered in the vehicle type field for single and multi availability searches. (Not valid for long sell requests).
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