a) Questionnaire Sample
Please respond to the following questions either by ticking the appropriate box or by
writing your answer in the space provided. Please note:
1. The answers should be based on your experience in construction projects.
2. All information provided will be treated in the strictest of confidence.
Section one – Questions related to the respondent’s experience.
1.1. What is your type of business?
Contractor
Owner
Consultant
Client/ Client representative
Other please specify _
1.2. What are the organization being involved?
Public
Private
Both
1.3. How long have you been involved in the construction projects?
<5 years
6-10 years
11-15 years
>16 years
1.4. What is your specialization in building construction? (You might select more
than one)
Commercial buildings
Industrial buildings
Governmental buildings
Residential Buildings
Other please specify
1.5. What is the value of the current project you are involved?
Over 30 million
£ 16 – 30 million
£ 5 – 15 million
Under £5 million
1.6. What is the value of the current project you are involved? (You might select
more than one)
Very large
Large
Medium
Small
Section two – Questions related to the performance of projects you have been
involved in.
2.1. How many construction project have you been participated in?
Please specify
2.2. Was one or more of them delayed??
Yes
No
If the answer to question 2.2 is NO please go to question 2.6
2.3. How many of them were delayed?
Please specify
2.4. What percentage of you projects finishes late?
Less than 10%
10 to 30 %
31 to 50 %
51 to 100%
Over 100 % please specify
2.5. What is the average of delayed time that was authorised by owners?
All the delayed time
About 75% of delayed time
About 50 % of delayed time
About 25% of delayed time
The contractor paid the liquidated damages for all delayed time
2.6. What are the procurement methods have you dealt with? (You might select
more than one)
Traditional
Management contracting
Design and build
Construction management
Other please specify
2.7. What are the tendering arrangements have you been experienced? (You
might select more than one)
Negotiation
Open tendering
Selective tendering
Two-stage selective tendering
Serial or contentious please specify
2.8. Who is the most responsible side for construction delays?
Contractor
Consultant
Owner
Other
Section three – delay factors
3. Please specify the most important 3 delay factors of construction projects?
(See the delay factors in section three)
1.
2.
3.
3.1. Rank the risk factors below to their frequency and severity weight.
Scale Frequency Severity
1 Never No effect
2 Occasionally Fairly severe
3 Frequently Severe
4 Constantly Very severe
Risk factors Frequency Severity
Labour
1. Unsatisfying employee performance 1 2 3 4 1 2 3 4
Labour
4. Changes in materials specifications
Equipment
5. Shortage of required equipment
6. Failure of equipment
7. Shortage of supporting and shoring installations for excavations
8. Inadequate equipment used for the works
Manpower
9. Shortage of manpower (skilled, semi-skilled, unskilled labour)
10. Low skill of manpower
Project Management
11. Lack of motivation among contractor’s members
12. Shortage of contractor’s administrative personnel
13. Shortage of technical professionals in the contractor’s organization
14. Poor communications by the contractor with the parties involved in
the project
15. Contractor’s poor coordination with the parties involved in the
project
16. Slow preparation of changed orders requested by the contractor
17. Ineffective contractor head office involvement in the project
18. Delays in mobilization
19. Poor controlling of subcontractors by contractor
20. Loose safety rules and regulations within the contractor’s
organization
21. Poor qualifications of the contractor’s assigned to the project
22. Improper technical studies by the contractor during the bidding
stage
23. Ineffective planning and scheduling of the project by the contractor
24. Delays to field survey by the contractor
25. Ineffective control of project progress by the contractor
26. Inefficient quality control by the contractor
27. Delay in the preparation of contractor document submissions
28. Improper construction methods implemented by the contractor
29. Difficulties in financing project by contractor
30. Poor communication and coordination by contractor with other
parties
31. Delays in sub-contractors work
32. Problems between the contractor and his subcontractors with
regard to payments
33. Poor qualification of the contractor’s technical staff
34. Poor site management and supervision by contractor
35. Rework due to errors activities during construction
Owner
36. Lack of experience of owner in construction
37. Improper project feasibility study
38. Lack of working knowledge
39. Slowness in making decisions
40. Lack of coordination with contractors
41. Contract modifications (replacement and addition of new work to
the project and change in specifications)
42. Financial problems (delayed payments, financial difficulties, and
economic problems)
43. Delay in furnishing and delivering the site to the contractor by the
owner
44. Unrealistic contract duration
45. Delay in the settlement of contractor claims by the owner
46. Delay in issuing of change orders by the owner
47. Slow decision making by the owner organisation
48. Interference by the owner in the construction operations
49. Delay in progress payments by the owner
Consultant
50. Poor qualification of consultant engineer’s staff assigned to the
project
51. Delay in the preparation of drawings
52. Delay in the approval of contractor submissions by the consultant
53. Poor design and delays in design
54. Slow response and poor inspection
55. Absence of consultant’s site staff
56. Delayed and slow supervision in making decisions
57. Incomplete documents
58. Slowness in giving instruction
59. Poor communication between the consultant engineer and other
parties
Early Planning and design
60. Changes in the scope of the project
61. Ambiguities, mistakes, and inconsistencies in specifications and
drawings
62. Subsurface site conditions materially differing from contract
documents
63. Original contract duration is too short
External Factors
64. Severe weather conditions on the job site
65. Rise in the prices of materials
66. Lack of equipment and tools on the market
67. Poor site conditions (location, ground, etc.)
68. Poor economic conditions (currency, inflation rate, etc.)
69. waiting time for approval of drawings and test samples of
materials,
70. External work due to public agencies (roads, utilities and public
services).
71. Problem with Neighbours
72. Unexpected geological condition
73. Slow Site Clearance
74. Unstable laws and regulation
75. Rework due to errors during construction
