Unilever was named the world's most ethical
company in 2009
Unilever Philippines, Inc. is the Philippine subsidiary of
British-Dutch multinational company, Unilever. It is
based in Bonifacio Global City, Taguig since
2016. Wikipedia Who we are
Parent organization: Unilever Every day, 2.5 billion people use Unilever products to
CEO: Rohit Jawa (2013–) feel good, look good and get more out of life. With
Founded: 1927 more than 400 brands bought in 190 countries, we have
Headquarters: Philippines, Bonifacio Global City, a unique opportunity to work with consumers to make
Taguig, Taguig sustainable living commonplace
Making sustainable living commonplace brands includes Lipton, Knorr, Dove, Axe, Hellmann’s
Great products from our range of more than 400 brands and Omo. Trusted local brands designed to meet the
give us a unique place in the lives of people all over the specific needs of consumers in their home market
world. include Pureit and Suave.
When consumers reach for nutritionally balanced foods Whatever the brand, wherever it is bought, we’re
or indulgent ice creams, affordable soaps that combat working to ensure that it plays a part in helping fulfil our
disease, luxurious shampoos or everyday household purpose as a business – making sustainable living
care products, there’s a good chance the brand they commonplace.
pick is one of ours. Seven out of every ten households
around the world contain at least one Unilever product, Our Unilever Sustainable Living Plan (USLP) is central
and our range of world-leading, household-name to our business model. It sets out how
A sustainable business plan Source 100% of our agricultural raw materials
We want our business to grow but we recognise that sustainably and enhance the livelihoods of people
growth at the expense of people or the environment is across our value chain.
both unacceptable and Working with others to build a brighter future
We know that our products must be sustainable at
we’ll decouple our growth from our environmental every stage in their life-cycle, not just in our factories.
impact, while at the same time increasing our positive That means working with others, including our
social impact. suppliers, consumers, governments,
Our USLP has three big goals: NGOs and other businesses to help create the major
changes that are needed to address the biggest
Help more than a billion people to improve their health challenges facing our world.
and wellbeing.
Halve the environmental footprint of our
products. Reducing environmental impact Our vision
Enhancing livelihood for billions
Our vision is to grow our business, while decoupling our Positive impact
environmental footprint from our growth and We aim to make a positive impact in many ways:
increasing our positive social impact. through our brands, our commercial operations and
relationships, through voluntary contributions, and
Sense of purpose through the various other ways in which we engage
Our business has always been driven by a sense of with society.
purpose, a thread that connects us to our founding
companies and their social missions to improve health, Continuous commitment
hygiene and livelihoods in their communities. We're also committed to continuously improving the
way we manage our environmental impacts and are
We continue to believe that business must make a working towards our longer-term goal of developing a
positive contribution to addressing the challenges the sustainable business.
world faces and that this is the only way a business will
succeed. In 2009, we launched The Compass – our Setting out our aspirations
strategy for sustainable growth, setting out our Our Corporate Purpose sets out our aspirations in
determination to build a sustainable business for the running our business. It's underpinned by our Code of
long term. Business Principles which describes the operational
standards that everyone at Unilever follows, wherever
Sustainability targets they are in the world. The Code also supports our
The Unilever Sustainable Living Plan, launched in 2010, approach to governance and corporate responsibility.
laid the blueprint for achieving this strategy. We
continue to work towards the ambitious targets we Working with others
have set ourselves for halving our environmental We want to work with suppliers who have values similar
impact, improving the health and wellbeing of 1 billion to our own and work to the same standards we do. Our
people, and enhancing the livelihoods of millions. Supplier Code, aligned to our own Code of Business
Principles, comprises eleven principles covering
We will grow our business by building on our strengths business integrity and responsibilities relating to
– combining our scale and expertise with our employees, consumers and the environment.
understanding of consumers in diverse markets to
continue providing brands and services that people
want and need. Our sustainable business model is
making a difference to millions of people’s lives and to Our principles
our environmental impact, and we will keep working to Standard of Conduct
make these contributions greater. We’re also already We conduct our operations with honesty, integrity and
seeing evidence that it is strengthening our business by openness, and with respect for the human rights and
helping to drive growth and trust, and reduce risk and interests of our employees. We shall similarly respect
cost. the legitimate interests of those with whom we have
relationships.
Purpose, values & principles Obeying the law
Our Corporate Purpose states that to succeed requires Unilever companies and employees are required to
"the highest standards of corporate behaviour towards comply with the laws and regulations of the countries in
everyone we work with, the communities we touch, and which we operate.
the environment on which we have an impact."
Employees
Always working with integrity Unilever is committed to a working environment that
Conducting our operations with integrity and with promotes diversity and equal opportunity and where
respect for the many people, organisations and there is mutual trust, respect for human rights and no
environments our business touches has always been at discrimination.
2
the heart of our corporate responsibility.
Page
We will recruit, employ and promote employees on the trade associations, in the development of proposed
sole basis of the qualifications and abilities needed for legislation and other regulations which may affect
the work to be performed. legitimate business interests.
We are committed to safe and healthy working Unilever neither supports political parties nor
conditions for all employees. contributes to the funds of groups whose activities are
We will provide employees with a total remuneration calculated to promote party interests.
package that meets or exceeds the legal minimum
standards or appropriate prevailing industry standards.
We will not use any form of forced, compulsory, The Environment
trafficked or child labour. Unilever is committed to making continuous
We are committed to working with employees to improvements in the management of our
develop and enhance each individual's skills and environmental impact and to the longer-term goal of
capabilities. developing a sustainable business.
We respect the dignity of the individual and support the Unilever will work in partnership with others to
right of employees to freedom of association and promote environmental care, increase understanding of
collective bargaining. environmental issues and disseminate good practice.
We will maintain good communications with employees
through company based information and consultation
procedures. Innovation
We will ensure transparent, fair and confidential In our scientific innovation to meet consumer needs we
procedures for employees to raise concerns. will respect the concerns of our consumers and of
society. We will work on the basis of sound science,
Consumers applying rigorous standards of product safety.
Unilever is committed to providing branded products
and services which consistently offer value in terms of
price and quality, and which are safe for their intended Competition
use. Products and services will be accurately and Unilever believes in vigorous yet fair competition and
properly labelled, advertised and communicated. supports the development of appropriate competition
laws. Unilever companies and employees will conduct
their operations in accordance with the principles of fair
Shareholders competition and all applicable regulations.
-Unilever will conduct its operations in accordance with
internationally accepted principles of good corporate Business Integrity
governance. We will provide timely, regular and reliable Unilever does not give or receive, whether directly or
information on our activities, structure, financial indirectly, bribes or other improper advantages for
situation and performance to all shareholders. business or financial gain. No employee may offer, give
or receive any gift or payment which is, or may be
Business Partner- Unilever is committed to establishing construed as being, a bribe. Any demand for, or offer of,
mutually beneficial relations with our suppliers, a bribe must be rejected immediately and reported to
customers and business partners. management.
In our business dealings we expect our partners to Unilever accounting records and supporting documents
adhere to business principles consistent with our own. must accurately describe and reflect the nature of the
underlying transactions. No undisclosed or unrecorded
account, fund or asset will be established or
Community Involvement maintained.
Unilever strives to be a trusted corporate citizen and, as Conflicts of Interest
an integral part of society, to fulfill our responsibilities All Unilever employees are expected to avoid personal
to the societies and communities in which we operate. activities and financial interests which could conflict
Public Activities tUnilever companies are encouraged to with their responsibilities to the company.
promote and defend their legitimate business interests. Unilever employees must not seek gain for themselves
3
Unilever will co-operate with governments and other or others through misuse of their positions.
Page
organisations, both directly and through bodies such as
Compliance - Monitoring – Reporting Fish
Compliance with these principles is an essential Represents fresh food, sea and nature’s resources.
element in our business success. The Unilever Board is
Clothes
responsible for ensuring these principles are applied
A symbol of fresh laundry, looking good and feeling
throughout Unilever. confident
The Chief Executive Officer is responsible for
implementing these principles and is supported in this Bee
by the Global Code and Policy Committee, which is Represents the community spirit of our people and our
chaired by the Chief Legal Officer. commitment to find innovative ways of working to reduce
Day-to-day responsibility is delegated to all senior our environmental footprint.
management of the geographies, categories, functions
Particles
and operating companies. They are responsible for
A reference to science and our ongoing commitment to
implementing these principles, supported by local Code find new innovative ways to improve the lives of our
Committees. Assurance of compliance is given and consumers.
monitored each year. Compliance is subject to review
by the Board supported by the Corporate Responsibility Packaging
Committee and for financial and accounting issues the Symbolises our dedication to the consume
Audit Committee. experience and our commitment to finding new and
Any breaches of the Code must be reported. The Board innovative packaging that is better for the consumer
of Unilever will not criticise management for any loss of and the planet.
business resulting from adherence to these principles
and other mandatory policies. Provision has been made Transformation
for employees to be able to report in confidence and no A symbol of positive change or transformation. Our
employee will suffer as a consequence of doing so. commitment to find new sustainable ways of doing
business.
Alan JopeChief Executive Officer Waves
Alan Jope, Chief Executive Officer, was appointed an A symbol of cleanliness, freshness and vigour.
Executive Director to the Boards of Unilever N.V. and
Unilever PLC in May 2019 DNA
The double helix, the genetic blueprint of life and a
The Unilever archives are amongst the most important symbol of Unilever’s strong heritage of positive
collections of business records in the world. change that still lies at the heart of our business
today.
LOGO
Ice cream
A treat, pleasure and enjoyment pleasure, enjoy, Palm tree
refreshment, dessert, fun. A nurtured resource, symbolising our respect for the
natural world tree, forests, growth, environment.
Hand
A symbol of sensitivity, care and need. It represents our Heart
commitment to helping people improve their everyday A symbol of love, care and health. It represents our
health & hygiene habits through our brands and health commitment to helping people take small everyday
improvement programmes. actions to improve their health and wellbeing.
Hair Virtuous cycle
A symbol of beauty, looking good and feeling confident. A continuous, virtuous circle that represents our work to
reduce the waste associated with the disposal of our
Lips products.
A symbol of communication, openness and
transparency. Sun
4
An infinite source of light and renewable energy. It
Swirl
Page
represents our work to find innovative ways to reduce
Represents our passion for great flavours and taste.
the greenhouse gas impact of our products across the
lifecycle. Flower
A symbol of sensitivity, care and our respect for beauty;
Dove
the beauty of our consumers and the beauty of nature.
A symbol of freedom, empowerment and self-esteem.
Plant Chilli pepper One of the many fresh ingredients in our
A symbol of the natural world we inhabit. It represents products. It represents our commitment to sourcing the
our commitment to reducing environmental impact
across our value chain – from PRODUCTS OF UNILEVER PHIL.
agricultural raw materials for our products sustainably.
Knorr, Close Up ,Unilever Pure it
Spoon Dove , Lipton ,cif ,Domex ,surf ,Sunlight
A symbol of nutrition tasting and cooking. It represents Lady’s Choice ,Eskinol ,Pepsodent
our commitment to continually improve the taste and Selecta ,Axe, Master ,Ponds
Rexona , TRESemme ,BEST FOODS
nutritional quality of all our food products, helping
millions of people enjoy delicious food and achieve a Vaseline , Clear ,CREAMSILK
healthier diet. TONI & GUY HAIRMEET WARDROBE
BLOCK & WHITE
Bowl
A bowl of great smelling food symbolising our
commitment to great ingredients and healthy
mealtimes.
how we source raw materials, to our manufacturing SparkRepresents Unilever’s role as a catalyst for change,
operations, to the way consumers cook, clean and wash aiming to enhance the livelihoods of the people we
with our products. work with around the world – our suppliers, distributors
and farmers.
4Unilever Philippines’ CSR
2.4.1Environmental Sustainability
We aim to manage our business successfully and targets in the areas of Poverty, Education, Health and
sustainably as a trusted corporate citizen around the Environment.
world, respected for the value and standards by which
we behave. As a responsible business, we seek to In Unilever Philippines, we have focused our CSR on the
understand and manage our social, environmental and Environment, Children’s Nutrition and Community
economic impacts, working in partnership with our Building.
suppliers, customers, with governments and NGOs, and
increasingly with consumers who are at the heart of Reducing Environmental Impact
everything we do. Environment care is a primary concern on Unilever
Philippines. The company is committed to the following:
In living up to our vision of creating a better future 1. Ensure that our operations do not pollute
every day, our Corporate Social Responsibility (CSR) 2. Encourage our neighbors not to pollute
efforts finds its overarching mandate from the United 3. Encourage wider participation to support this agenda
Nations’ Millennium Development Goals (MDG) call
forthe business sector to align CSR initiatives and 2.4.2Solid Waste Management
contribute to the achievement of the country’s MDG
Our factory in Paco, Manila adheres to environmentally Our factory in Paco, Manila adheres to environmentally
compliant and ISO certified processes to ensure that no compliant and ISO certified processes to ensure that no
harmful wastes come out of Unilever’s plants. harmful wastes come out of Unilever’s plants.
5
Project Eliminate Garbage is one of the biggest environmental issues
Page
facing Metro Manila and many other cities. In Unilever,
we want make sure that our operations have minimum •Reuse – sort all recyclable which cannot be avoided
possible effect on the environment. and develop processes to treat the waste that cannot
Project Eliminate was created to target ZERO LANDFILL be recycled.
in our plant and offices. The target was reached in 2004 •Recycle – a lot of our landfill can be recycled directly.
and the company has maintained it since then, Teams were put in place to improve sorting on the
concentrating on the following goals: production lines. Now, we sell carton and plastic to
•Reduce / Avoid – through Total Productive recyclers and as a result, our garbage was reduced by
Maintenance (TPM), we improved our process and 50%.
reduced waste by 80%. Furthermore, as plastic is made
from oil, we developed a process to use the residual 2.4.3Clean Water Sustainability
packaging waste as a co-fuel for cement manufacture.
Unilever Philippines commitment to a cleaner, greener residents who work together to pursue the
river starts within our plant. The factory continues to rehabilitation of the Pasig River.
achieve reductions in amounts of water used and
wastewater generated during manufacturing processes, Efforts were also put into play to campaign for the
sustainability of Laguna de Bay – the only alternative
Our factory in Paco is at the heart of the city of Manila freshwater source for the Southern Metro Manila areas.
straddling between small tributaries of the Pasig River – It started with a quest to gain global membership for
a 25km waterway stretching between Laguna de Bay the lake with the Living Lakes Network. To comply with
and Manila Bay. The dreadful state and realities of the the challenges of the candidacy, a Conservation of
river are things that Unilever employees see and smell Laguna de Bay’s Environment and Resources (CLEAR)
every day. was formed, a tripartite group composed of Unilever,
Laguna Lake Development Authority and an NGO – the
Operations Society for the Conservation of Philippine Wetlands. It is
Unilever Philippines’ commitment to a cleaner, greener this group that also launched the first ever Tree-preneur
river starts within our plant. The factory continues to Program here in the country.
achieve reductions in amounts of water used and
wastewater generated during manufacturing processes. Unilever also supports the reforestation of La Mesa
Perhaps our best-known on-site contribution is the Watershed. A total of 75 hectares have been adopted
company’s Domestic Waste Water Treatment Plan – the and repopulated by Unilever with locally grown trees.
first such plant in Metro Manila, completed in 1998.
SAFETY IN THE WORKPLACE
Neighbors
Unilever conducts regular clean-up drives and The safety of our employees remains a priority for us.
community-based waste management training in We aim for zero workplace injuries.
neighboring communities. Some of the contributions
that Unilever made in Paco market are the provision of 1Unilever United States Foundation
a waste composting machine, provision of drums to
collect items for recycling, repairing and maintaining the The Foundation makes contributions to recipients with
market’s restrooms and producing leaflets encouraging clearly defined, achievable goals that have
cleanliness and waste management. And every year, the demonstrated their effectiveness and fiscal
company mobilizes at least 500 volunteers composed of responsibility.
employees, students and neighboring communities in
cleaning up the Manila Bay shoreline. Knorr Donates P1 Million to a Feeding Program the P1
million prize will be donated to fund a feeding program
Wider Advocacy
to help improve the nutritional level of Filipino kids. The
Unilever, together with the Sagip Pasig Movement
(Revive the Pasig River Movement), launched a money will greatly help address hunger and
community based initiative called the Clean River Zones malnutrition, which continue to affect thousands of
(CRZ) – these are organized communities composed of school-age Filipino children. One province at a time,
6
government, NGO’s, academe, media, industries and Knorr is making a dent in reducing the national
Page
malnutrition level among school children through
its MakulayangBuhayngBatangPinoy(MBBP) feeding Leadership Skills and General Skills teams to share best
program. practices and to adopt common processes and
standards for learning. We believe that healthy
Residents of Baseco Compound in Port Area, Manila employees contribute to a healthy company. We
were given a reason to celebrate as ten (10) more
encourage employees to engage in healthy activities at
families from this community were granted houses in
the Unilever Vitality Village of GawadKalinga. work – often through on-site facilities or access to local
The Unilever Vitality Village is the company’s amenities – and we provide information and tools to
commitment to the residents of Baseco, done in help them make well-informed decisions on a healthy
partnership with the City of Manila and GawadKalinga. lifestyle.
To date, Unilever has turned over 30 houses with the
remaining commitment of 30 more houses and two Unilever HIV/AIDS programs are an integral component
commercial buildings. of our Medical and Occupational Health strategy.
During 2009 we introduced a new corporate strategy
In December 2010 we formed the Unilever Learning for HIV/AIDS, together with three regional teams to
Academy (ULA), bringing together all our major implement it. Unilever's contribution will concentrate
functional academies (Marketing, Supply Chain, R&D, on education and prevention schemes.
Finance, HR, IT, Customer Development) with our
World AIDS Day: 1 December
Unilever marks World AIDS Day each year. Using a combination of the Global Business Coalition on HIV/AIDS campaign materials,
local NGOs.
Reducing packaging
By 2020 we will reduce the weight of packaging
that we use by a third through:
Lightweighting materials.
Optimizing structural and material designs.
Developing concentrated versions of our
products.
Eliminating unnecessary packaging.
Reusing packaging
We will provide consumers with refills in our home and personal care portfolio to make it possible to reuse the primary pack.
Meeting our target
Making reusable packaging requires two major efforts on our part:
design, ensuring that both our primary packaging and our refill pouches are robust, economic and simple to use;
education, so that consumers understand their benefits.
Recycling packaging
Working in partnership with industry governments and NGOs, we aim to increase recycling and recovery rates on average by
5% by 2015, and by 15% by 2020 in our top 14 countries. For some this means doubling or even tripling existing recycling
rates.
We will make it easier for consumers to recycle our packaging by using materials that best fit the end-of-life treatment facilities
available in their countries.
By 2020 we will increase the recycled material content in our packaging to maximum possible levels. This will act as a catalyst to
7
increase recycling rates.
Page
Our aim is to double the amount of aerosols that get recycled around the world by 2020.
Improving health and well-being
Unilever's unique portfolio of food, home and personal care products can make a difference to the health and well-being of people
everywhere.
1Health and hygiene
Products such as soap and toothpaste can help prevent disease and improve health and well-being, ultimately helping to save lives.
But this relies on people changing their everyday habits.
Promoting handwashing
Unilever is working with governments, health agencies and non-profit groups to promote the importance and practice of
handwashing with soap at the right times during the day.
Improving self-esteem
Low self-esteem is a common issue, especially among young girls, and can increase the risk of problems such as eating disorders.
Brands such as
Dove are pioneering new ways to engage with consumers.
Reducing environmental impact
Climate change is having an increase on the planet. Our aim is to make our own activities more sustainable and encourage our
consumers, suppliers and others to do the same.
Enhancing livelihood
Our business generates wealth and creates jobs in the communities where we operate.
Supporting economic development
Employees, governments, investors and many others benefit economically from our activities. A growing opportunity for us is to
meet the needs of low-income consumers in emerging markets.
8
Page