TSSR

CONTROL NO. - TSSR REPORT TO

APPROVED BY APPROVED BY
5 PRINCIPLES FOR PROBLEM SOLVING ISSUED BY PRAMOD
SUPPLIER NAME: Hi tech Engineers IMT Manesar BE
MADE TO
WORKSHEET TANWAR DATE APPROVED CHECKED BY PREPARED BY
PROBLEM STATEMENT :- Rust observed in pieces. BY
DATE : 09/7/2015 10.07.2015 Vijay Kumar Akshit Kumar Ankit Rao

Part check results, factor analysis, quality condition of

PROBLEM DEFINITION Symptom, content of Who,What,When,Where. PROBLEM DEFINITION(GRASPING THE FACTS) current part / process
1-A complaint frequency… Why, How, How many. 1-B

1) WRITE HERE THE DESPATCH DETAIL OF THE PROBLEM LOT 5) IDENTIFY ACTUAL CAUSE IN THE PROCESS FLOW CHART

PART NO :-81126-T5A4-J010-25-0000 SHOW IN THE PROCESS FLOW CHART WHERE THE PROBLEM

PART NAME :- .Support wire B R/L RR BACK & Support wire A R/L RR BACK DESPATCHED TO HCIL. IDENTIFY THE PROBLEM LOT. ACTUALLY HAPPENED & HOW IT BYPASSED THE EXISTING
MODEL :- 2WF SUPPLIER 10.07.2015 11.07.2015 CHECKING PARAMETERS.
SUPPLIER :- Mechiv Engineers. LOT QTY nil nil
PROBLEM :- Rust observed.
DATE :- 09/7/2015

RAW MATERIAL CNC Cutting &

HOW MANY :- (MENTION FRAME/ ENGINE NO. ALSO) INCOMING Bending
WHERE :-
(TABLE 1.)
PLACE LOT QTY SEG QTY REJ QTY STATUS
TSSR DOCK 0 0 0 2) EXTERNAL OVERVIEW OF THE SITUATION.
Gauging/Visual inspection
LINE 0 0 0
PLACE LOT QTY SEG QTY REJ QTY IDENTIFICATION

FG AREA 350 350 0 Packed in Bin

TSSR 3225 0 3225 Customer return

DISCRIPTION DISPATCH

3)SHOW ANALYSIS OF THE NG PART

COMPARE SPEC VS ACTUAL & FINAL RESULT.

PARAMETER SPEC OBSD RESULT

Visual No Rust Rust NG

4)THE PROBLEM WHICH HAS OCCURRED ,CAN IT OCCUR IN ANY OTHER CAR IN 6)CONFIRM THRU SIMULATION TRIAL FOR THE OUTFLOW CAUSE
AF/VQ/CBU/MARKET. IDENTIFIED.

2-A Question and answer analysis

IDENTIFY ROOT CAUSE ( QUESTION AND ANSWER ) From Fishbone Chart IDENTIFY ROOT CAUSE problem and occurrence process
2-B duplication test
Root Cause :

WHY WHY WHY WHY WHY

Occurrence Non-phosphated wire used Material got rusty frequently.

OCCUANC Rust observed in pieces. Non-phosphated wire used. So its got rusty easily in
E rainy season.
Rust
observed Out Flow OK parts supplied to customer Rust Problem captured at customer end.
in pieces.

Rust observed in pieces.

FLOW Rust not observed at the final inspection in sampling.

3 Content of c/m prediction of

4 CONFIRM COUNTERMEASURE(S) Actual effects 5
CORRECTIVE COUNTERMEASURE (S) effects, potential problem analysis.

RESP TDC
FURTHER OCCURRENCES
1 Immediate Action
3
1- All the stock rechecked . Inspector 09.07.2015

Ankit Rao 10.07.2015

2

*Horizontal development
Row 78
2 Permanent Action: done for below part.
1-Phosphated wire to be used in place of non-phosphated wire. 1
Mechciv Immediate

2-Awareness training given to all inspectors & concerns. Ankit Rao 10.07.2015 1- Support Wire B R/L RR Back
0 2- Support Wire A R/L RR Back
0
1 2 3 4
3- Polythene wrapping of each material bins.
Ankit Rao 10..07.2015

Jul'2015 Aug-15 Sep'15 Oct'15

Months
FOLLOW-
UP DATE
Before (without polythene wrapped bin) After(Polythene wrapped material bins)

All the parts must be kept in bins wrapped with polythene.