TERP GUIDE

Table of 2018-2019

UNIVERSITY OF
MARYLAND

GETTING STARTED UNIVERSITY

Career Decision-Making Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Four-Year Career Plan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 CAREER CENTER &
Programs & Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
What is The President’s Promise?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 THE PRESIDENT’S
All About Internships. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Qualities Desired in College Graduates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Transferable Skills. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
PROMISE
RESUMES & CORRESPONDENCE
Preparing Your Resume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 WWW.CAREERS.UMD.EDU
Top 10 Pitfalls in Resume Writing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 WWW.PRESIDENTSPROMISE.UMD.EDU
Action Verbs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Your Resume Checklist Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Samples of Work Experience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Articulating Experiences for Resumes & Interviews. . . . . . . . . . . . . . . . . . . . . . . . . . 17
Sample Resumes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 EQUAL OPPORTUNITY
Sample Cover Letters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Sample Correspondence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Organizations requesting services from
Sample References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 the University of Maryland shall be equal
Email Correspondence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 opportunity employers in accordance with
JOB SEARCH STRATEGIES all applicable state and federal laws. The
Get the Job: Go Online, Go Offline. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 University does not discriminate on the basis
LinkedIn Profile Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Search Strategies: Jobs & Internships . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
of race, color, creed, sex, sexual orientation,
Informational Interviews . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 marital status, personal appearance,
30-Second Commercial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 age, national origin, physical or mental
Getting the Most Out of the Career Fair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Top 10 Personal Branding Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
disability, or political affiliation, or on the
Careers4Terps Tip Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 basis of the exercise of rights secured by
the First Amendment of the United States
INTERVIEWING
Dress for Success . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Constitution (VI-1.00 University of Maryland
Professional Etiquette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Human Relations Code, 5/6/98).
What Happens During the Interview?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 The University of Maryland Career Center’s
Questions Employers Ask. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Questions to Ask Employers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 policy of non-discrimination applies to
Are You Ready for a Behavioral Interview? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 all current and prospective employers
How to Prepare for Video Interviews. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 participating or seeking to participate in
JOB OFFERS AND BUDGETING Career Center employment services or
The Art of Negotiating. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 educational activities.
The Cost of Living Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Company Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Budget Worksheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

ADDITIONAL JOB SEARCH CONSIDERATIONS

Marketing Your Liberal Arts Degree. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Federal Employment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Working for a Nonprofit Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
International Students & the Job Hunt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Resources for Students of Color. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Resources for Students with Disabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Resources for LGBT Students . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

GRADUATE SCHOOL
Is Graduate School Right for You? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Personal Statement Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Advertiser Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
 UNIVERSITY CAREER CENTER THE PRESIDENT’S PROMISE
Make meaning of your academic and Each student has the chance to engage in a
co-curricular educational experiences and special experience and the opportunity for
prepare for competitive and prestigious career extraordinary personal growth.
opportunities.
Voice: 301.314.7888
Voice: 301.314.7225 | Fax: 301.314.9114 www.PresidentsPromise.umd.edu
www.Careers.umd.edu

HOURS OF OPERATION
University of Maryland
3100 Hornbake Library, South Wing | College Park, MD 20742
Main Office: M-F | 8:30 a.m.-5 p.m.
Career Assistance: Drop-in and by appointment | Resource Room: Check website or call for hours

FOLLOW US!

@UMDCareerCenter

2
 Career

Process
1. ASSESS YOURSELF 2. EXPLORE YOUR
Identify your interests, skills, values CAREER OPTIONS
and personality. A good grasp of
these attributes allows you to Learn all you can about
consider appropriate majors, occupations and career fields
investigate potential career fields, that might be a good fit with
prepare a competitive resume and your interests, natural abilities,
effectively explain qualifications personal values and overall
to employers. Unsure of how to personality characteristics.
approach this? Start with us! Our Center has several
ways of making this easier
for you.
Individuals can enter this
model at different points
of their academic career.

Whenever you consider a career

change, employ these same steps.
The specific details will differ, but the

SUCCESS
process is essentially the same.
5. SEARCH Learning this process as a student
3. GAIN
FOR A JOB makes this a valuable lifelong tool. EXPERIENCE
Your Terp Guide This is critical. Internships
emphasizes important and well-chosen part-time jobs
considerations for a help apply theoretical classroom
knowledgeable, organized and learning to real-life, test career
successful search. First, create goals, gain on-the-job experience
and polish your resume and cover and build a network. The President’s
letter. Utilize multiple top search Promise provides opportunities for
strategies including networking, integrated learning experiences through
events, connecting with employers internships, research, study abroad,
and social media. 4. CONSIDER GRADUATE/ living-learning programs, leadership and

starts here
service learning, designed to
PROFESSIONAL SCHOOL complement academic majors.

Graduate school involves personal and financial

commitment. Research areas of interest and
possible programs to find good fits for you.
Applying involves entrance exams, personal
Share your success story at ter.ps/UCCStory. If we use your testimonial, essays, letters of recommendation and more
depending on the program. Whether you’re just
you’ll get a free CAREER the Turtle Tee! starting to consider graduate school or you’re
well into the application process, take advantage
of our helpful Center resources.
4 5
Four-Year Career Plan
FIRST YEAR: AWARENESS
Programs & Services
  Visit the Center in person and follow us online.   Explore your interests through work-related experiences, THE PRESIDENT’S PROMISE CENTER STAFF CAN HELP YOU:
  Complete a personality/career assessment, such as job shadowing and speaking with professionals in a variety of
FOCUS 2, to see how your interests relate to your career path. occupations. The President’s Promise offers undergraduates an integrated
  Develop targeted resume(s) and cover letter(s) and have learning experience to enhance career readiness. Opportunities
  Register for Careers4Terps and take advantage of
them critiqued at the Center. include living-learning programs, research experiences, public
internships, part-time, summer and/or volunteer opportunities
and private sector internships, international experiences,
in your career area(s) of interest.   Register for PSYC123: The Psychology of Getting Hired to
service learning initiatives and leadership experiences.
  Begin planning for The President’s Promise opportunities learn what influences the hiring process and how to develop
Address Identify useful Pursue internship,
such as research, study abroad, student leadership or your competitive edge.
educational and resources full/part-time
volunteerism.   Attend Center fairs, career panels, workshops and NETWORKING EVENTS career decisions opportunities
networking events.
Connect with alumni and employers during the academic year.
SECOND YEAR: EXPLORATION Opportunities include:
• resume and mock interview clinics
  Discuss career goals with Center staff.   Maintain a good academic record. Employers see grades as • career and employment panels and industry meetups
  Build your resume by pursuing career and major-related an objective measure of your abilities and time management skills. • job shadowing and informational interviews Tailor resumes Sharpen job Plan for graduate
opportunities.   Bring in updated targeted resume(s) and cover letter(s) for • career and internship fairs and cover letters search skills and and professional
critiques at the Center. • employer networking sessions strategies school
  Research various career fields and professions of interest,
use Terrapins Connect for career and job search advice and   Register for PSYC123: The Psychology of Getting Hired to
conduct informational interviews. learn what influences the hiring process and how to develop
INTERN FOR A DAY CAREERS4TERPS
  Establish and maintain your professional media presence your competitive edge.
Visit host sites for one day internship/shadowing experiences. Update your Careers4Terps profiles to
through such networks as LinkedIn, Twitter and Blogger.   (For students looking for that first internship) Register for
You may attend meetings, participate in informational interviews manage your career. C4T is your gateway to:
  Update your Careers4Terps account. EDCP108i: Academic Transitions to Internships to engage in
the full experience of searching for an internship. with other staff members or work on small projects. • career advising appointments
  Attend career and internship fairs, networking events and • internship and job postings with alerts
employer site visits to learn about professional opportunities.
• event calendar - workshops, panels and
CAREER SHUTTLES employer programs
THIRD YEAR: EXPERIENCE Center-sponsored field trips to employer sites from various • interview opportunities with recruiters
industries. Shuttle seats are limited. Students should RSVP early. • employer information sessions/networking
  Assess your progress and check in with Center staff as   Update and create Search Agents in Careers4Terps. events
needed.
  Gain practical experience through internships, study
  Continue building your professional brand via social media. CAREER COURSES Gain access to the following virtual resources:
  Update your targeted resume(s) and cover letter(s), and
abroad, research, student activities and volunteer work. have them critiqued at the Center. PSYC123: The Psychology of Getting Hired • 1-credit (online) FOCUS 2
  Conduct a virtual mock interview to see how well you do   Develop relationships with professionals who could serve as Looks at what’s behind the hiring process, applies psychological Career testing/self-assessment
and practice your 30-second “commercial/elevator pitch.” references. principles and strategies for landing internships or other jobs. Vault
  Interview with employers seeking interns through the Freshman/Sophomore standing. Employer/industry insights, rankings and reviews
  (For Potential Graduate Students) Familiarize yourself with
On-Campus Interviewing (OCI) Program. graduate or professional school admissions procedures. InterviewStream
EDCP108i: Academic Transitions to Internships • 1-credit (online)
  Network with employers at information sessions, events and Practice interviewing 24/7/365
Engages you in the full experience of searching for an internship.
fairs. For students looking for that first internship! GoinGlobal
Work abroad, visas, international student resources
FOURTH YEAR: TRANSITION UNIV099: Internship Seminar • 0-credit

  Strategize your upcoming job search with Center staff.   Present your qualifications to employers attending Career &
Complements supervised work experiences and assures that SOCIAL MEDIA
experiences are noted on your transcript. Follow @UMDCareerCenter to access career-related news
  Attend Center events to strengthen job search skills such as Internship Fairs.
wherever you are, whenever you’re ready.
resume writing, interviewing and networking.
  Develop targeted resumes and cover letters to support job
  Take advantage of the On-Campus Interviewing (OCI)
Program for full-time jobs. TERRAPINS CONNECT Receive event updates, daily tips
search activities and have them critiqued at the Center.   Continue to network and conduct informational interviews Connects students with alumni and webinars for career and job and giveaway opportunities!
  Utilize Search Agents in Careers4Terps to receive alerts with employers of interest. search advice. https://terrapinsconnect.umd.edu Infographics, articles and videos to help with
and apply for employment.   (For Potential Grad Students) Have your personal statement professional dress, interviewing and the world
  Research prospective employers thoroughly before critiqued for graduate or professional school applications. of work.
interviews.
6 7
 What is The President’s All About Internships
Internships offer you on-the-job experience—the number one INTERNSHIP SEARCH
factor employers consider when hiring employees. Internships
can be full- or part-time, short- or long-term, paid or unpaid, TIMETABLE & CHECKLIST
for or not for credit, or any combination of these. Above all,
an internship needs to be a supervised work experience that The internship search can feel overwhelming. This checklist
enhances a student’s academic and/or career skills. breaks down your search into smaller, more manageable steps.

every terp has the chance INTERNSHIP FAQs

Start checking off as many of these activities as you can and
you will be on your way to landing an internship!

to engage in a special experience What important steps should I take before seeking an
Know Yourself & Where You Want to Intern
living-learning

  Identify your strengths, skills and interests.

for extraordinary personal growth

internship?   Develop a list of fields of interest; research industry trends
programs

Self-assess. What skills and strengths do you have to offer an and associated job boards.
organization? What career field is of most interest to you? Are
  Identify the geographic region(s) where you would like to
you open to a part-time, fall or spring semester internship?
intern.
Where, geographically, do you want to intern, and do you have
  Develop a list of potential employers with internships that
connections in that location?
interest you.
When should I begin searching for an internship?
Prepare for the Search
Now! It is best to start searching at least one semester
Most of us have heard the frustrating phrase,   Log on to Careers4Terps through Careers.umd.edu—
research

in advance to allow time to research internships, prepare

“Need a job to get experience, need experience you now have access to 500-1,000 internship postings!
application materials, and practice interviewing skills. This
to get a job.” The President’s Promise timeline can be changed depending on the field you are   Attend a How to Find an Internship program or make an
ensures that the University of Maryland pursuing, so do your research! appointment to learn about the different resources available
is chock-full of opportunities outside for finding an internship.
the classroom to help you identify Do I get paid for my internship?   Prepare customized resumes and cover letters for each
your passions and gain a Some internships are unpaid; however, some pay regular internship opportunity. Use the samples in this guide to get
competitive edge. hourly wages or offer a small stipend. Be aware of the U.S. started.
leadership

COMPETITIVE
Department of Labor’s Fair Labor Standards Act which helps   Use LinkedIn and Terrapins Connect to conduct
Pursuing these opportunities determine whether interns must be paid the minimum wage informational interviews with UMD alumni to gain insight on
will: for the services that they provide to “for-profit” private sector searching for internships in your field of interest.
• Help clarify career interests employees.   Talk to everyone you know about your internship

EDGE
• Build your network search—keep faculty, family, friends, previous teachers and
• Exercise your leadership skills Do you have to be a junior or senior to have an internship? coaches, and alumni updated on your search.
• Give you a competitive edge While many internships are advertised for juniors and seniors,   Check your wardrobe for proper interview attire and
• Broaden your horizons opportunities exist for students of all academic levels. purchase items as necessary.
internships

• Strengthen your skill sets

How do I receive academic credit for an internship? Start the Search
Staff are available at the University Career You need to arrange credit with your department or contact   Regularly check Careers4Terps on Careers.umd.edu
Center & The President’s Promise to help you University Career Center staff for assistance. for open internships.
navigate through all of your specific interests   Attend career and internship fairs on campus to network
and options to select the best opportunities for with employers seeking interns.
your personal goals. HELPFUL INTERNSHIP WEBSITES   Maintain a system for keeping track of applications,
contacts, interviews, and other activities.
international
experiences

Schedule an appointment through Careers4Terps Careers4Terps: Careers.umd.edu/careers4terps

Federal Government internships: usajobs.gov   Practice your interview skills through mock interviews
to learn more about the different types of
Non-profit internships: idealist.org and /or InterviewStream on Careers4Terps.
opportunities and which ones are best for you.
All industries: indeed.com, internships.com and   Send thank you letters and emails after every interview.
industry-specific websites   Keep in touch with advisors in the University Career
Center regarding your internship search and progress.

BRIGHT FUTURES:
service learning

INTERNSHIP SCHOLARSHIP
Our Center accepts scholarship applications for unpaid
internships with nonprofit or governmental agencies. For more
information on this undergraduate opportunity, visit: Check out our

www.PresidentsPromise.umd.edu go.umd.edu/brightfutures Internship Board

@UMDCareerCenter!
8 9
 Qualities Desired in Transferable Skills
College Graduates WHAT ARE TRANSFERABLE SKILLS? EASY STEPS TO IDENTIFY YOUR
TRANSFERABLE SKILLS
ENERGY, DRIVE, ENTHUSIASM & INITIATIVE A transferable skill is a “portable skill” that you deliberately (or
inadvertently, if you haven’t identified them yet) take with you to
Hard-working, disciplined and dependable other life experiences. Step 1. Make a list of every job title you’ve held (part-time,
Eager, professional and positive attitude full-time and internships), along with volunteer, sports and
Strong self-motivation and high self-esteem Your transferable skills are often acquired through: other affiliations since starting college. (Be sure to record
Confident and assertive, yet diplomatic and flexible • a class (e.g., an English major who is taught technical writing) officer positions and other leadership roles.)
Sincere and preserves integrity • experience (e.g., the student government representative who
Ambitious and takes risks develops strong motivation and consensus building skills) Step 2. Using your transcript, list the classes in your major
Uses common sense field of study along with foundation courses. Include ­electives
Transferable skills supplement your degree. They provide that may be related to your employment interests.

ADAPTS TEXTBOOK LEARNING TO THE an employer concrete evidence of your readiness and
qualifications for a position. Identifying your transferable skills Step 3. For each job title, campus activity and class you’ve
WORKING WORLD and communicating them to potential employers will greatly just recorded, write a sentence and then underline the action
taken. (Avoid stating that you learned or gained experience
increase your success during the job search.
Quick learner in any skill. Instead, present your skill more directly as a
Asks questions verifiable qualification.)
Remember that it is impossible to complete college without
Analytical; independent thinker
acquiring transferable skills. Campus and community activities,
Willing to continue education and growth “While working for Jones Engineering, I performed 3D
class projects and assignments, athletic activities, internships
Committed to excellence ­modeling and drafting.”
and summer/part-time jobs have provided you with countless
Open-minded, willing to try new things
experiences where you’ve acquired a range of skills—many
that you may take for granted. NOT “While working for Jones Engineering, I gained
KNOWLEDGE OF COMPUTERS experience in 3D modeling and drafting.”

Identifying Transferable Skills
Established word processing, spreadsheet, database and “As a member of the Caribbean Students Association, I
While very closely related (and with some overlap), transferable
presentation software skills developed and coordinated the marketing of club events.”
skills can be divided into three subsets:
Excellent computer literacy
• Working With People 
• Working With Things NOT “As a member of the Caribbean Students Association, I
learned how to market events.”
COMMUNICATION SKILLS • Working With Data/Information

Good writing skills For example, some transferable skills can be used in every Step 4. Make a list of the skills/experiences you’ve identified
Excellent oral communication skills workplace setting (e.g., organizing or public speaking) while for future reference during your job search.
Listens well; compassionate and empathetic some are more applicable to specific settings (e.g., drafting or
Excellent problem-solving and analytical skills accounting).
Creative and innovative
ADDITIONAL TIPS TO HELP IDENTIFY
The following are examples of skills often acquired through
LEADERSHIP SKILLS the classroom, jobs, athletics and other activities. Use these YOUR TRANSFERABLE SKILLS
examples to help you develop your own list of the transferable 1. Review your list of transferable skills with someone in your
Organizational skills and attention to detail
skills you’ve acquired. field(s) of interest to help you identify any ­additional skills that
Accepts and handles responsibility
Working With People you may want to include.
Action-oriented and results-driven
Loyal to employers | Selling | Training | Teaching | Supervising | Organizing 
| Soliciting | Motivating | Mediating | Advising | Delegating  2. Using a job posting website, print out descriptions of
Customer-focused
| Entertaining | Representing | Negotiating | Translating jobs that interest you to help you identify skills being sought.
Team-spirited; understands group dynamics
Working With Things (Also use these postings as guides for terminology on your
Always willing to help others
| Repairing | Assembling parts | Designing | Operating resume.)
Mature, poised and personable
Diversity aware; treats others with respect and dignity machinery | Driving | Maintaining equipment | Constructing 
| Building | Sketching | Working with CAD | Keyboarding 3. Attend career fairs and company information sessions
to learn about the skills valued by specific companies and
ORIENTED TO GROWTH | Drafting | Surveying | Troubleshooting
Working With Data/Information industries.
Acceptance of entry-level position; doesn’t view | Calculating | Developing databases | Working with
tasks as “menial” spreadsheets | Accounting | Writing | Researching |  Written by Rosita Smith.
Academic excellence in field of study Computing | Testing | Filing | Sorting | Editing | 
See organization’s full picture, not just area of specialization Gathering data | Analyzing | Budgeting
Willing to accomplish more than required
Source: Recruiting Trends by L. Patrick Scheetz, Ph.D., Collegiate
Employment Research Institute. (c) Michigan State University

10 11
Preparing Your Resume Top 10 Pitfalls in Resume Writing
Did you know the average amount of time an employer spends Dates 1. Too long. Most new graduates should restrict their 6. Irrelevant information. CUSTOMIZE each resume to
reviewing a resume is 30 seconds? This means that you have Experience: should resumes to one page. If you have trouble condensing, get each ­position you seek (when possible). Emphasize only
to put in the work to make it stand out. • List job/position title go on the help from a career services professional. ­RELEVANT experience, skills, accomplishments and
• Organization/company name right-hand 2. Typographical, grammatical or spelling errors. These activities. Do not include information that would be illegal or
How do you accomplish this? For starters, clarity and brevity • Location (city, state) margin errors suggest carelessness. Have at least two people inappropriate if asked about in an interview. This includes:
are important qualities for your resume, but the information you • Dates (month/year) proofread your resume. Don’t rely on your computer’s marital status, age, sex, children, race, ethnicity, religion, etc.
provide must also be RELEVANT. Tailoring your resume to the • ALWAYS start with action verbs, such as “collaborated, spell-checkers or ­grammar-­checkers. 7. Obviously generic. Too many resumes scream, “I need
job’s required skills and experiences is a MUST. A well-written wrote, designed and implemented,” to describe job tasks, 3. Hard to read. A poorly typed or copied resume looks a job—any job!” The employer needs to feel that you are
resume should include highlights such as relevant coursework, activities performed and accomplishments. unprofessional. Use a plain typeface, no smaller than a ­interested in a particular position and want to work for their
relevant skills and experience. • Emphasize what you have learned, such as ability to work 12-point font. Asterisks, bullets, under­lining, boldface type specific organization.
independently or on a team. and italics should be used only to make the document 8. Too snazzy. Of course, use good quality bond paper, but
• Provide specific examples and quantify accomplishments easier to read, not fancier. Again, ask a professional’s avoid exotic fonts, colored paper, photographs, binders
using statistics and numbers to strengthen your resume. opinion. and graphics. The exceptions for this rule are artistic
SUGGESTED CONTENT • Include paid experiences, such as full- and part-time work, 4. Too verbose. Do not use complete sentences or positions, such as graphic designers.
internships, summer jobs and assistantships. paragraphs. Say as much as ­possible with as few words as 9. Boring. Make your resume as dynamic as possible. Begin
Contact Information: • Don’t forget unpaid experiences, including volunteer possible. “A,” “an” and “the” can almost always be left out. every statement with action verbs, using them to describe
Name (do not use nicknames), Permanent Address (or School/ positions, internships, extended research projects, Your resume should include appropriate industry keywords,
Local Address), Phone Number, your customized LinkedIn what you have accomplished in past jobs. Don’t forget to also
extra-curricular activities, coursework, or class projects that but be careful in your use of jargon and avoid slang.
URL and Email Address. Be sure that your voicemail message include language specific to the field in which you are applying.
often lead to the acquisition of valuable knowledge and skills. 5. Too sparse. Give more than the bare essentials,
is a neutral greeting, and that you use a professional email • Always use present tense verbs to describe the job you are in Also, avoid repeating words by using an online thesaurus.
especially when describing related work experience,
address. now and past tense to describe previous jobs. 10. Too modest. The resume showcases your qualifications
skills, accomplishments, activities, interests and club
in competition with other applicants. Put your best foot
memberships that will give employers important
Objective: Activities: ­forward without misrepresentation, falsification or arrogance.
information.
A brief statement of the type of position for which you wish List activities in or out of school, if not already covered in
to be considered. May be stated (1) by job title, (2) by level or
type, (3) in terms of the skills you wish to use or develop, or (4)
the experience section. Include activities RELEVANT to the INSIDER INFORMATION (THE LEGAL KIND)
position, or where you have developed significant transferable
as a combination of all three. skills, such as leadership and public speaking.
• Job title: To obtain a position as a market researcher. Gain an edge in your job search by conducting preliminary research on the organizations where you want to work. Investigating an
• Level or type of responsibility: To work in a social service organization’s mission, goals, values and needs is a process necessary in identifying which organizations to focus on and those
Skills: that are going to be a good fit for you.
agency, with responsibility for program planning and • Computer (hardware and software)
implementation. • Foreign language proficiency (literate, fluent) UMD Resources for Research Other Online Resources

C4T
• Skills: A position in the conservation field using skills in • Careers4Terps: In addition to giving you • Organization Web Sites: Most organizations maintain
lobbying, fund raising and grant writing. Non-Academic Honors and Awards: access to full-time, part-time and internship extensive sites that include information regarding their
• Combination: (1) Sales representative with (2) responsibility List any awards and honors you may have received. positions, Careers4Terps provides information organization’s history, mission statement, community
for identifying and building a client base (3) employing about employers and their UMD contacts. These involvement, special events, executive bios or even past
organizational and interpersonal skills. Professional Affiliations: employers want to hire UMD students! annual reports. This information can be found under
Don’t forget to tailor your objective for each employer that you List memberships in professional organizations, offices and Careers, About Us, or Contact Us sections.
• Vault: Log in through C4T for employer/industry insights,
contact. dates held. rankings and reviews. • Social Media: Many organizations maintain a social
• Terrapins Connect: Set up an appointment to meet virtually media presence on sites such as Twitter, Facebook
Education: Other Pertinent Information: with an alumnus for a career conversation, resume tips or and LinkedIn. Through these feeds/pages, they provide
• Begin with most recent degree (omit high school). Citizenship, special licenses, certificates, clearances. mock interview. Free for students/alumni. organization news and occasionally, job postings. LinkedIn
• Include degree received or anticipated (Bachelor of Arts,
https://terrapinsconnect.umd.edu can be helpful to see if any employees are UMD alumni or
Master of Science, etc.) major (concentration), minor and References: • Career Fairs: The University Career Center & The what positions they held before their current one. Before
certificate program Do not list references directly on your resume or use the phrase President’s Promise hosts a variety of Career & Internship connecting with organizations on these sites, make sure
• Date degree was granted or is expected “References available upon request.” Fairs every year that offer an abundance of opportunities to that your own social media presence is a professional one.
• University name and location
• GPA if it is 3.0 or higher discuss your qualifications with employer representatives, • Industry Specific Publications/Journals: Subscribing to
• Academic honors, scholarships and awards (Dean’s List) many of which are UMD alumni. online or print publications in your career field can keep you
• You may also include a subsection that lists relevant • Special Events & Employer Information Sessions: Check updated about new practices in your industry.
coursework related to the position the calendar at careers.umd.edu for updates on Center • Search Engines: Just google it! A simple search
• Study abroad experience events as well as Employer Information Sessions that can not through an online search engine can lead you quickly to
only help you with job search skills, but also give you insider helpful information or bring up news articles involving the
information on what organizations are looking for in new hires. organization.
Bottom Line: Employers expect you to exhibit knowledge of
their organization in your cover letter and during interviews.
Finding out as much as you can about an organization will give
you a competitive edge and convey your interest in working for
them.
12 13
Action Verbs Your
Using action verbs to describe your experiences will infuse your resume with energy. Whenever possible, use verbs that represent
functions of the job you are seeking. The categories that follow are an ample representation of the roles and skills that students
utilize and employers seek. Remember to use present tense verbs for current activities and past tense verbs for completed RESUME CHECKLIST
activities. Also, try not to use the same verb twice: the thesaurus in your word processing software should provide more than
enough possibilities.
Communication Detail Helping Orchestrate Trace Repair
OVERALL DOCUMENT FORMAT
Guide
Arbitrate Arrange Advise Organize Write Restore   Is the formatting consistent, not too much white space, and appropriate margins used (between .5” and 1.25”)?
Arrange Calculate Aid Plan Revamp   Is the font size between 10-12pt, and used consistently? Is the typeface professional and easy to read?
Create Certify Assess Prioritize Teaching Upgrade   Is the resume free of grammatical and spelling errors?
  Do you use present tense for current positions and past tense for past experiences?
Develop Classify Back Produce Adapt Write
  Is the document an appropriate length (one page suggested)?
Direct Collate Coach Recommend Advise
  Are content sections listed in order of what is most relevant, with Objective and Education at the top?
Edit Collect Comfort Review Advocate Other   Are items within content sections listed in reverse chronological order?
Enlist Compare Consult Schedule Brief Achieve   Do you use short, concise statements and avoid using personal pronouns (I, me, my)?
Explain Compile Counsel Supervise Clarify Adapt
Field Compute Diagnose Coach Attend
Identify Debug Enable Office Support Communicate Collaborate CONTACT INFORMATION
Influence Dispatch Encourage Arrange Coordinate Cooperate  Does the resume contain the necessary contact information? Did you provide your name, mailing address (permanent and/or local), email
Interpret Enforce Facilitate Balance Counsel Draft address, phone number, LinkedIn URL?
Lead Execute Foster Chart Demonstrate Enlarge
Mediate File Guide Complete Develop Formulate OBJECTIVE
Merge Inspect Interact Coordinate Enable Implement  Does the objective clearly describe the position or type of position you are seeking? Does it include what skills you seek to use/develop?
Motivate Maintain Interview Dispense Encourage Improve
Negotiate Organize Mentor Operate Establish Initiate
Obtain Process Model Order Explain Lead EDUCATION
Persuade Reconcile Negotiate Organize Facilitate Monitor  Does this section begin with University of Maryland academic information? Degree, major/concentration, graduation or anticipated gradu-
Proofread Respond Observe Prepare Influence Preside ation date?
Read Retrieve Promote Process Inform Resolve   Are honors, academic scholarships and awards listed (if applicable)?
Reason Schedule Refer Schedule Initiate Secure   Are relevant courses, study abroad experience and research included?
  Is GPA treated appropriately? Included if 3.0 or above, omitted if below 3.0.
Recruit Tabulate Rehabilitate Screen Instruct Utilize
Resolve Validate Represent Invent
Spell Secure Research Persuade EXPERIENCE SECTION(S)
Write Financial Stabilize Analyze Resolve
 Does each experience include position title, organization name, location and date/duration? Student, class and university included if the
Administer Support Clarify Stimulate experience was a course project?
Creative Advise Tailor Collect Train   Does the resume exclude all outdated experiences? Omitting high school information after your UMD sophomore year?
Act Allocate Treat Critique   Do your bullet points start with strong action verbs?
Conceptualize Analyze Tutor Decide Technical  Do your bullet points identify the knowledge, skills and abilities utilized in that position?
Create Appraise Volunteer Define Analyze  Do your bullet points effectively describe what you did, how you accomplished it, why the task was important, and/or what impact your
Customize Audit Diagnose Chart performance had within the organization?
Design Budget Management Evaluate Compute  Are your experiences described in ways that support your objective and do you use career field specific language?
Develop Calculate Administer Examine Conduct  Have you included keywords that are found in the job description?
Devise Compute Analyze Extrapolate Design
Direct Develop Assign Gather Devise ADDITIONAL EXPERIENCE & SKILLS
Fashion Manage Authorize Interpret Fabricate  Are relevant non-work experiences, extracurricular activities, volunteer work, leadership roles, etc. included in an additional section?
Generate Monitor Contract Interview Forecast   Is your “Skills” section limited to technical and language skills relevant to the position that you are seeking?
Illustrate Plan Control Investigate Generate
Integrate Prepare Coordinate Isolate Inspect
Paint Record Delegate Manage Install
REFERENCES
 Does your resume exclude names of references or the phrase: “References available upon request”?
Perform Research Develop Measure Integrate
Plan Revise Direct Monitor Modify
Revitalize Solve Discipline Organize Operate Get the BOTTOM LINE
Action Verb
Shape Track Enlist Review Prepare Overall, are you proud of the way your resume looks and reads? Have you made the key information easy to find and understand? Can you
of the Day
Synthesize Evaluate Survey Process provide a rationale for each piece of information included (in terms of relevance)?
Visualize Execute Synthesize Program Lastly, the purpose of a resume is to obtain an interview. If you were an employer, would you want to interview the person repre-
sented by this resume?
Write Institute Reconfigure
@UMDCareerCenter
14 15
Samples of Work Experience Articulating
SPORTS STAFF TALENT SCOUT ASSISTANT
• Planned comprehensive sports curriculum for 100 campers • Initiated contact with up and coming artists for possible
• Provided instruction in sporting techniques through effective representation
verbal communication and physical enactment
• Designed innovative approaches to ensure equal participation
of all involved campers
• Helped promote and distribute artists in both physical and
digital markets
• Reviewed and edited proofs of social media, advertisements
and other marketing projects
for Resumes & Interviews
CAMP COUNSELOR • Managed the benefit Youth Concert Series that attracted 200
attendees
INTERNSHIP UNDERGRADUATE RESEARCH
• Supervised a special-needs camper’s engagement in daily Marketing Intern May - August 20XX Research Assistant/Lab Coordinator March - May 20XX
camp activities SALES ASSOCIATE/VISUALS COORDINATOR ABC Agency, Washington, DC Department of Psychology, College Park, MD
• Developed a specialized agenda and facilitated group • Strengthened Microsoft Excel skills by creating more efficient client • Conducted research in the Interpersonal Relationships Lab,
information database system translating basic science principles into therapeutic interventions
activities • Aided customers in finding proper sizes, assembling outfits
• Analyzed company’s young adult marketing campaign and created • Oversaw lab’s daily activities and 14 other undergraduate assistants,
• Received “Staff Member of the Session” award three times and finalizing purchases comprehensive report on findings and standardized all psychological measures used within the lab
• Represented the brand through personal presentation and • Developed interactive presentation to present market • Surveyed participants in an attachment study and coded data
positive interactions
UNDERGRADUATE RESEARCH ASSISTANT • Designed and constructed visual layouts including bust
research findings to marketing team
• Based on superior performance, invited to serve on
• Interviewed Research Assistant (RA) applicants for the next semester,
evaluated applications, and chose new RAs
forms, window displays, floor sets and lighting management team’s Intern Advisory Board
• Selected for faculty research project with Undergraduate Potential Interview Questions:
Director of Government & Politics department Potential Interview Questions: • What made you interested in working in a research lab?
• Assembled comprehensive database of U.S. Supreme Court SERVER • How did your technical skills improve while working at this internship?
• Based on this experience, do you see yourself working in the field
• What skills have you gained from this research experience that you
plan on using if you are offered a job here?
briefs
after graduation? Why? Why not?
• Analyzed approximately 1,500 Supreme Court Amicus Curiae • Selected by management to train new servers on operations
Briefs and customer service LEADERSHIP
• Recruited and scheduled over 20 students for research • Provided quality customer service in a fast-paced STUDY ABROAD
experiments environment (at least five tables per hour) President August 20XX - Present
• Coded and organized primary research results onto Excel Education: TerpThon, College Park, MD
spreadsheets Accademia Italiana September - December 20XX • Coordinate Fall new member campaign; increased membership 15%
RESIDENT ASSISTANT Florence, Italy • Manage yearly budget of $8500; prepared proposal for student
Program of study: Italian language and Italian cultural studies government funding allocation
CUSTOMER SERVICE REPRESENTATIVE • Planned three community development programs per • Enhanced organizational skills by coordinating event logistics such as
semester for 150 residents Related Experience: September - December 20XX scheduling volunteers, making room reservations, preparing meeting
• Directed phone calls and scheduled appointments • Referred residents to campus services and programs English Language Teaching Assistant agendas, and overseeing social media marketing efforts
• Trained over 10 new student employees • Gained crisis management and conflict mediation skills Scuola Primeria San Pier Martire, Florence, Italy
• Instructed English language to Italian students, ages 7-11
• Communicated with customers to address inquiries, • Served as liaison between University residents and Resident Potential Interview Questions:
• Discussed aspects of United States culture, including American
researched accounts and recorded resolutions Life administrators • How did you handle personality conflicts with members of your
holidays, sports, and school
• Logged judiciary, maintenance and program evaluation organization?
paperwork • How did you assess the success or failure of your events?
RETAIL SERVICES Potential Interview Questions:
• How did this position impact your experience when you were
• Assured customer satisfaction and diffused stressful STUDENT OFFICE ASSISTANT studying abroad? SERVICE LEARNING
situations with customers • Have you changed since studying abroad? If so, how?
• Trained new employees on a touch screen computer • Provided administrative and programmatic support to office Volunteer Tutor August 20XX - Present
program for cashiers events Prince George’s County Public Schools, MD
• Presented promotional information and made • Designed print and electronic promotional materials for direct LIVING-LEARNING COMMUNITIES • Tutor elementary-aged students once a week in math and reading
recommendations based on customer needs distribution and Twitter posts • Design customized activities and games for students based on
• Coordinated AV and room set up for workshops and panels Spanish Immersion Program Scholar May 20XX - Present individual needs
Language House Immersion Program, College Park, MD • Increase communication skills by discussing students’ progress with
• Greeted program attendees and processed event
TEACHING ASSISTANT registrations
• Interact and communicate in Spanish with 4 roommates in a teachers and parents
living-learning environment • Develop peer training program for new college-aged tutors
• Responded to phone and email inquiries regarding events • Research and discuss Spanish history, culture, literature, art, and • Awarded Volunteer Tutor of the Year by peers, teachers, and
• Facilitated classroom discussions for two sections of 20 and services ideologies in a cluster of 20 students students, May 20XX
students each for Sociology of Gender course • Performed data management including evaluation
• Graded quizzes and reflective journals compilation and report generation
Potential Interview Questions:
• Met with students daily to answer questions and provide • How does this living experience help you work with people from other Potential Interview Questions:
feedback on papers and assignments backgrounds? • What did you learn about your communication skills while working
• How do you handle conflicts that may arise with peers who speak with parents, students, and teachers?
other languages or have customs different from your own? • How did you measure your level of success while tutoring and after
tutoring your student(s)?
16 17
Sample Resume
UNDERGRADUATE
Angela Terp Allen Science
456 Mill Rd., Hagerstown, MD 21740 • 540-000-0000 • [email protected] • www.linkedin.com/in/at 502 Hunter Lane Twitter @allenscience (405) 555-1212 Sara P. Health
Silver Spring, MD 20904 [email protected] 7790 Kines Court College Park, MD, 20742 410-333-3333  [email protected]
OBJECTIVE
Research Analyst position using forecasting, communication, and statistics skills. OBJECTIVE
OBJECTIVE To obtain a full-time summer internship focused on health promotion and community outreach
EDUCATION Position in bioinformatics using knowledge of genetics, lab skills, programming skills and interpersonal
Bachelor of Arts in Economics, University of Maryland (UMD), College Park, MD May 20XX skills EDUCATION
 •  Member: Economics Association of Maryland, Sport Business Society, Campus Ambassador, and Markets & Bachelor of Science, Community Health May 20XX
Society Leadership Council EDUCATION School of Public Health, Department of Behavioral and Community Health 3.6 GPA
 •  Selected UMD Coursework: Introductory Business and Management, Econometrics with Time Series and Bachelor of Science, Biological Sciences Expected December 20XX University of Maryland, College Park
Panel Methods, Applied Probability and Statistics II, Advanced Macroeconomics, International Economics Minor: Computer Science   • Minor in Global Poverty, Department of Agricultural and Resource Economics
 • Research: Wrote 20-page policy report on Argentine and Malian economy including a historical and policy University of Maryland, College Park, MD   • Member of Phi Alpha Epsilon, School of Public Health Honorary Society
analysis. Submitted recommendations and provided a hypothetical action plan.   • Related Coursework: Methods and Materials in Health Education, Health Behavior, Human Anatomy
TECHNICAL SKILLS and Physiology, Cell Biology and Physiology, Nutrition During the Lifecycle, Psychology, Student
Lab Skills: PCR-based cloning, Spectrophotometry, NMR & IR Spectroscopy, Assays, Gel Electrophoresis, Leadership
RELATED EXPERIENCE BLAST Database, Chromatography (Thin Layer & Column), protein assays, DNA Laddering Assay,
Economics Intern, IHS Global Insights, Washington, DC Summer 20XX SDS1PAGE/Western Blotting, bright field and fluorescence microscopy. WORK EXPERIENCE
  • Developed industry-specific research projects, collected data, and wrote weekly reports. Programming Languages: Advanced: C , Java, C++, HTML; Intermediate: SQL, OCaml; Beginner: Ruby Wellness Program Intern, Healthy at Hopkins (36 hours/week) June 20XX – August 20XX
  • Utilized statistical modeling to forecast production and consumption of market. on Rails, C#, Python. Interactive Health, Baltimore, MD
  • Managed the development of educational curriculum and marketing tools for a 12-week wellness
Financial Intern, Merrill Lynch, World Financial Center, New York, NY Summer 20XX RESEARCH EXPERIENCE program
  • Created portfolio analysis reports which led to three new clients for the firm. Intern September 20XX – December 20XX   • Supervised 5 team members and led regional tobacco testing events with over 400 attendees
  • Researched individual stock and ETF positions for clients and presented analysis. Molecular Genetics Lab, UMD-College Park, MD   • Coached over 60 Johns Hopkins employees about health behavior changes based on their blood results
  • Conducted cold calls on behalf of wealth management team with a focus on high-net worth individuals.   • Performed phenotypic screen for developmental and response mutants in C.elegans and A. thaliana.
  • Carried out PCR-based cloning of the human genome. Health Program Analyst, Pathways Program (20-40 hours/week) June 20XX – August 20XX
Research Analyst Intern, Decision Tek, LLC, Rockville, MD Fall 20XX   • Identified plant transformation with reporter gene constructs. Health Resources and Services Administration, HIV/AIDS Bureau
  • Examined academic and industry research using intranet, internet, and journal resources.   • Performed genotypic mapping of a phenotypic mutant using molecular markers to determine U.S. Department of Health and Human Services, Rockville, MD
  • Organized, reviewed, and analyzed statistical data pertaining to transportation policy. chromosomal location of a mutation.   • Created 6 data slide decks about HIV populations for public dissemination on the agency website
  • Created visual presentations of findings using Prezi and MS PowerPoint.   • Extracted data from 53 grant applications and presented my report and recommendations to leadership
Intern May 20XX – August 20XX   • Contributed to the development of a funding opportunity announcement for a new cooperative agreement
Boice-Willis Clinic, Rocky Mount, NC
LEADERSHIP EXPERIENCE   • Established base knowledge in Cardiology and learned about various diseases and cardiac testing. Youth Program Educator (20 hours/week) May 20XX – August 20XX
  • Assisted the physician in establishing a database on patients undergoing heart surgeries. Cure HHT (Hereditary Hemorrhagic Telangiectasia), Monkton, MD
Athletic and Social Chair; Treasurer, AAA Fraternity, UMD, College Park, MD 20XX – 20XX
  • Compiled and wrote educational materials for the patients.   • Co-presented a nutrition workshop for 18 children living with a genetic blood vessel disorder
  • Oversaw funding for social events by creating and implementing a $7,000 yearly budget.
  • Led a group of five students interviewing doctors from local hospitals.   • Assisted in planning and managing the 17th National Patient and Family Conference
  • Maintained the financial statements and balance sheets for all of fraternity’s expenses and accounts.
  • Organized and entered confidential data for over 1,000 patients into database system
  • Managed approximately $5,000 worth of capital to ensure revenue for future activities.
Intern June 20XX – December 20XX
Catholic University of America, Washington DC LEADERSHIP EXPERIENCE
Treasurer, Rotaract Club of College Park, College Park, MD 20XX – 20XX
  • Managed financial responsibilities on fixed budgets as well as researched and organized activities to raise   • Collaborated with graduate students involving the fruit fly Drosophila melanogaster. Team Lead, Community Health Project September 20XX – Present
funds.   • Studied the rules of genetic inheritance by establishing a database of the drosophila genome. City of Greenbelt, Greenbelt MD
  • Involved in a seminar with other students on the topic of developmental biology.   • Performed a comprehensive environmental scan of community resources in a local neighborhood
  • Identified the health and medical needs of women in the community by conducting interest surveys
SKILLS OTHER EXPERIENCE
Staffer May 20XX – Present Teaching Assistant & Peer Mentor September 20XX – May 20XX
Computer: SPSS software, SATA (Data Analysis and Statistical Software), Argo, QuickBooks, Dtools, MATLAB,
Adult Health and Developmental Program, UMD-College Park, MD University of Maryland Counseling Center, College Park, MD
Social Media tools, and Emerald, MS Excel, MS Word, MS PowerPoint, Photoshop
  • Apply gerontological health and well-being theory in one-to-one interaction with older institutionalized   • Prepared and facilitated classroom discussions with 20 students about college and career advancement
Research: Proficient in searching Mediamark, Mintel, Lexis-Nexis, and Business Search Premier
and non-institutionalized adults.   • Conducted individual 60-minute tutoring sessions about anatomy, nutrition, biology, and psychology
  • Coach adults in different physical activities.
  • Learn about the historical and cultural aspects of aging and implications for assisting adults. COMMUNITY INVOLVEMENT
HONORS
Maternal Health Counselor June 20XX – July 20XX
  • Senior Dillard Award, presented annually to “The Most Outstanding UMD Graduating Senior in Economics” Capitol Hill Pregnancy Center, Washington, D.C.
Shift Manager, Cashier August 20XX – August 20XX
(selected out of a graduating class of 400)   • Assessed over 50 clients’ strengths and essential needs through 30-minute counseling sessions
Sears Inc., Silver Spring, MD
  • Phi Beta Kappa; Economics Honors Program; University Honors Program   • Supervised groups of 25 volunteers and provided resources for monthly community service events
  • Provided excellent customer service and public relations, worked with and communicated as a team
  • Dean’s Academic Scholar (highest award given by the UMD College of Behavioral and Social Sciences)
to maintain cleanliness and service for our customers.
  • Supervised 5 cashiers per shift and trained 8 new cashiers in my two years with the organization. Diabetes Prevention Program Volunteer April 20XX – September 20XX
Holy Cross Hospital, Silver Spring, MD
Volunteer May 20XX – June 20XX   • Assisted with implementing multiple series of 12-week educational programming for pre-diabetic patients
DC Health Care Inc., Washington DC   • Provided nutrition and fitness education at group health behavior workshops on a twice weekly basis
  • Examined many medical departmental procedures.
  • Talked with patients and clients, and prepared medical reports for each.
Sample Resume Sample Resume
FEDERAL GRADUATE
Amy Federal
FEDERAL RESUME TIPS APRIL SUMMER April Summer, page 2 of 2
10 Berry Mill Road, Fairfax, VA 22030 2222-22 Rhode Island Avenue, NE
Email: [email protected] • 000-000-0000 Use the example to the left to gain ideas of how to Washington, DC 20002 RELATED WORK EXPERIENCE
Citizenship: United States Security Clearance: N/A highlight your skills and experiences on your federal 202.222.2222 English Instructor September 20XX - May 20XX
Highest Federal Civilian Grade Held: N/A Veteran’s Preference: N/A resume. If you will be applying to positions posted on [email protected] Pre-College Programs, University of Maryland, College Park, MD
• Instructed and assessed entering freshman and rising high school seniors in contemporary American fic-
USAJobs, use their “build your resume” feature to get
WORK EXPERIENCE tion, poetry, and non-fiction, rhetoric, writing, and literary analysis.
started. PROFESSIONAL SUMMARY
• Provided additional support in study skills and note taking in college-level classes.
Systems Analyst and Research Intern, May – August 20XX • Extensive experience writing within multiple genres, including literary criticism and creative fiction.
University of Maryland Medical Center, 737 W Lombard St #116, Baltimore, MD 21201 •  Excellent research skills, including training in archival research methods.
Supervisor: Mary Will, (000) 000-0000; Yes, you may contact Include Required Information: • Strong background in African American history, culture, and literature including over 8 courses Research Intern May 20XX - August 20XX
Salary: $18/hour; 20 hours a week • Agencies will want to know your location of dedicated to African American and minority discourse. Anacostia Community Museum of African American History, Washington, DC
Helped six departments in the Center enter, retrieve and manage data for 1,000+ patients using the hospital’s preference, previous federal experience, citizenship, • Performed archival research on 19th Century Anacostia organizations and communities for the
specialized software. GPA, previous employer’s contact information, etc. EDUCATION museums’ forthcoming “Across the River” exhibit celebrating Anacostia’s local and national
achievements.
More information is requested, compared to the Master of Arts, English Language and Literature Expected May 20XX
RESEARCH SKILLS: Worked with researchers on patient follow-ups for longitudinal studies. Evaluated project private sector resume. University of Maryland, College Park, MD
proposals to assess feasibility issues and provided alternatives. Consulted with management, and technicians to English Instructor May 20XX - August 20XX
determine computing needs and system requirements. Utilized updated systems to locate patients whose next visit Freedom School, Philadelphia, PA
Thesis
was approaching to send them an appointment message. Be Descriptive: • Created daily lesson plans for middle schools students focused on increasing literacy and improving
“Mapping the Modern in Pauline Hopkins’ Of One Blood and W.E.B. Du Bois’s Dark Princess”
• Provide concrete examples of desired skills. Consider critical thinking skills.
Resident Assistant, August 20XX – May 20XX using the STAR method to articulate specific examples Relevant Coursework
• Provided personalized interim and end of the summer assessments for students noting their academic
University of Maryland, 2101 Annapolis Hall, College Park, MD 20742 of your skills, including the tasks required, actions you Transnational American Literature Caribbean Literature
progress, as well as areas of improvement.
Supervisor: Pat Employer, (000) 000-0000; Yes, you may contact took and the results. African American Literature of the Nadir 19th Century American Literature
Salary: unpaid; 10 hours a week Research Assistant February 20XX - May 20XX
• The paragraph form is more accepted on a federal American Federation of Teachers, Washington, DC
Supervised a floor of 40 residents and created programs and activities designed to meet the needs of residents on resume because it makes this type of experience Areas of Interest and Research
the floor. Served 8 hours of on-call duty once a month. • Compiled research data for the annual AFT publication of Making Standards Matter.
sharing easier. •  19th and 20th Century African American Literature
• Designated person for information on teaching standards, classroom procedures, and educational mate-
•  Relationship between racial and gender perceptions and popular culture
COMMUNICATION SKILLS: Presented information to students about emergency procedures. Communicated rials.
•  Literatures of the African Diaspora
resource referrals to students on an individual basis by analyzing their needs and providing contact information to Format: •  Hemispheric and Transnational Literature
campus support offices. Educated residents on public safety rules and communicated infractions to the appropriate • Federal resumes may be two-three pages (depending •  Domesticity, empire, and nationalism, citizenship and gender in African American Literature
MEMBERSHIP AND AFFILIATIONS
support office. Logged written details related to judiciary, maintenance, and program evaluations into a secure on your experience). •  The African American “romance” novel
• University of Maryland African Diaspora Reading Group
database. • You may use personal pronouns sparingly. • Modern Language Association
• If you are applying outside of USAJobs, follow all Bachelor of Arts, American Studies May 20XX
ORGANIZATIONAL SKILLS: Planned over 10 community development programs for 150 residents. Decided on
program topics by analyzing residents’ needs and knowledge level of campus resources. Recruited guest speakers application instructions closely. Agencies vary on The George Washington University, Washington, DC

to present on topic areas and reserved space for each event. Created an advertising campaign for each program by application material preferences. ADDITIONAL WORK EXPERIENCE
Thesis:
developing fliers, posting to social media, and using word of mouth strategies. • Some agencies may accept paper resumes at “The New ‘Mulatta’: Representations of African American Womanhood in Popular Culture”
Marketing and Public Relations Coordinator August 20XX - Present
University Career Center (UCC), University of Maryland, College Park, MD
career fair or networking events. Consider adding an
• Write and edit monthly press releases, emails and short marketing text for programs and events.
EDUCATION objective and make sure the format is easy to read Relevant Coursework • Create and distribute monthly event calendars.
University of Maryland, College Park, MD, May 20XX and highlight your skills. Literary Theory African American Women’s Fiction • Coordinate UCC Maryland Day involvement—plan activities, coordinate logistics, and supervise team of
Bachelor of Arts in Psychology US Cultural Criticism Ethnicity and Place in Literature staff members and 10 student employees.
GPA: 3.4/4.00  Credits Earned: 132 Semester hours
Relevant Coursework, Licenses and Certifications: Customize:
• The USAJobs Resume Builder only offers a couple Academic Honors and Awards Marketing Analyst February 20XX - August 20XX
CERTIFICATE: Certificate in Latin American Studies; University Honors Program Citation Phi Beta Kappa
STUDY ABROAD: Spent three months in Chile studying Contemporary Chilean Culture and Society of section headers in a certain order that cannot be Condé Nast Publishing, New York, NY
Honors for Excellence in Scholarship in American Studies, The George Washington University • Created and distributed weekly sales reports to editors and marketing coordinators for over 20
HONORS: Pimannum Honor Society (April 20XX); The National Society of Collegiate cholars (November 20XX) changed. But you can include customized headings
magazine titles.
within those sections to highlight a desired skill, Study Abroad September 20XX - December 20XX • Collaborated with editors on special marketing projects aimed at evaluating performance of cover
ADDITIONAL INFORMATION project, honor, or leadership experience. Temple University Rome designs.
LEADERSHIP EXPERIENCE • Identify the required skills for each position on
Member, Intramural Soccer, UMD, September 20XX – Present
Member, Cyber Security Club, UMD, August 20XX – Present USAJobs under the “Qualifications” section as well as Product Manager June 20XX - February 20XX
Volunteer, Obama Campaign, January – November 20XX in the “Vacancy Questionnaire”. Include examples of SCHOLARLY PRESENTATIONS Source Interlink, New York, NY
“The House that Hopkins Built: Domesticity and Citizenship in Pauline Hopkins’ Contending Forces.” • Worked as part of a team that coordinated the national launch of Marvel Comic Books in Barnes and
  -  Canvassed and operated a phone bank for the campaign office in Price George’s County. those skills in your “Work Experience” section.
Graduate Conference, SUNY, NY, February 20XX; and Graduate Conference, George Washington Noble, included organizing, distributing, marketing, and displaying 18 individual titles.
• Consider including an objective that details what you University, Washington, DC, March 20XX • Maintained current publisher accounts including sales analysis, solicitations, new distribution,
SKILLS are applying for and why you are interested in that distribution changes, in store expansions, and receiving problems.
Computer: SPSS software, SATA (Data Analysis and Statistical Software), Argo, Python, Social Media tools, agency. The intelligence community especially looks Invited respondent to Ivy Wilson’s “Black Diaspora and Revolution in 19th Century African American • Served as liaison between distribution centers, publishers and printers to ensure timely production of all
Emerald, MS Excel, MS Word, MS PowerPoint, Photoshop for this information. Poetry.” University of Maryland, College Park, MD, 20XX weekly and monthly magazines.
Sample Cover Letters Sample Correspondence
GUIDE FOR COVER LETTERS SAMPLE COVER LETTER
SAMPLE THANK-YOU LETTER SAMPLE LETTER OF ACCEPTANCE
Your Address
City, State ZIP Code 123 Elm Street
Date
College Park, MD 20740
April 1, 20XX
Name 000 Third Street
Title Nicole Thomas
3543 Larchwood Drive College Park, MD 20740
Employer Director, Quality Control
Street Address Merck & Company, Inc. Silver Spring, MD 21103 January 13, 20XX
City, State ZIP Code 410 Georgia Avenue, NW June 14, 20XX
Washington, DC 20001
Dear ________________: Ms. Sarah Jones
First Paragraph: Be enthusiastic and indicate your reason for writing (i.e.,
Dear Ms. Thomas: Ms. Leslie A. Jones Director of Marketing
the specific position, type of work). Tell how you learned of the opening. (If Personnel Director United Widget Corporation
referred by someone—professor, relative, former employer, etc.—it is a good At the University of Maryland Fall Career Fair, I had the opportunity Fielder Associates 000 Maple Avenue
idea to mention that person’s name and that s/he suggested you write.) State to speak with a recruiter and learn about the entry-level Quality 2341 18th Street, N.W. Orlando, FL 32821
reason(s) for your interest in the position and/or the organization. Control position available with Merck & Company, Inc. I will Washington, DC 20003
graduate in May with a Bachelor of Science in mathematics,
Second Paragraph: If you recently graduated, explain how your academic specializing in statistics. My interest in corporate production and
background makes you qualified for the position. If you have related Dear Ms. Jones,
plant management has prompted me to contact you about this
experience, point out specific achievements or unique qualifications. DO NOT opportunity. Dear Ms. Jones:
REPEAT THE SAME INFORMATION FOUND IN THE RESUME. This is a good I am happy to accept your offer to join the United Widget
place to mention ADDITIONAL information not stated in your resume. Tell
them why you are particularly interested in their organization. Say something As you can see from my resume, my production internship with Kraft Thank you for taking the time to meet with me yesterday regarding Corporation’s new product development department at a starting
about their website or something you have seen in a publication by the Foods last summer included valuable experience in both quality the Youth Services vacancy at your organization. The interview salary of $38,000 per year.
organization. control and operations management. I have also taken many strengthened my enthusiasm for the position and interest in working
related courses, which I’m certain will provide a strong theoretical for your growing organization. Thank you for your assistance with my relocation to central Florida;
Third Paragraph (may be combined with second paragraph): Refer to the foundation for employment in this area. These courses include your help will certainly make my transition to southern living quite
enclosed resume, which summarizes your qualifications, training and Applied Research Methods, Business Statistics, Collective
experience. As I had mentioned, my part-time work and internship experiences smooth. As requested, I will keep receipts for reimbursement
Bargaining and Operations Management. I have also been active in
in scheduling activities and organizing programs would seem a good purposes.
many business-related campus activities. My self-motivation and
Final Paragraph: Indicate your desire for a personal interview to further
independent work ethic, along with my aptitude for statistics, make background for the position. In addition, I believe my energy and
discuss how your background and interests fit the needs of the organization. rapport in working with youth would aid in the success of the I will report to your office on February 7, 20XX, eager to contribute to
Recognizing that the reader will be receiving more than just your resume, me a strong candidate for this position.
assume the responsibility for the next step—“I will call your office next week program. the new product development department and UWC.
to see if a mutually convenient time can be arranged.” (And then do it!) In the I am eager to meet with you to further discuss this exciting opportunity.
interim, restate your contact information (telephone number(s) and email I look forward to hearing from you regarding next steps in the process. Please contact me at 301.256.1321 if you need additional Sincerely,
Thank you for your time and consideration. information. I look forward to hearing from you.
Linda Smith
address(es)) and your accessibility to provide any further supportive
information (e.g., references, portfolio, writing samples, etc.). Thank the
reader for their time and consideration of your qualifications. Sincerely, Sincerely,
Sincerely, Linda Smith

(Sign your name)

Leonard S. Goodyear [email protected]
Jason Vincent
Your Name (Typed) [email protected] Leonard S. Goodyear
Email and/or phone number 240-222-2226 [email protected]
 Email

Sample References
SAMPLE REFERENCE SHEET
References 101 Email is a powerful tool in the hands of a knowledgeable job-seeker. Use it wisely and you will shine. Use it improperly and you’ll
brand yourself as immature and unprofessional.
References
Email is often the preferred method of communication between job-seeker and employer. There are general guidelines that should
be followed when emailing cover letters, thank-you notes and replies to various requests for information.
OLIVIA K. SMITH
12345 South Avenue
Philadelphia, PA 19131
215.222.3333
[email protected]
New Message
EMAIL SUBJECT
Find references that will be able Supply your references with a list To John Doe <[email protected]>
to speak to your strengths and of your accomplishments and From Jane Smith <[email protected]>
Use a meaningful subject header—one that is
accomplishments in the workplace involvements to help your references fill Dr. Alex Cline, Professor, University of Maryland appropriate to the topic.
or volunteer setting. Avoid family and in the rest of your professional picture. 2130 Skinner Building Subject Thank you!

friends. College Park, MD 20742

301.314.0000 Dear Mrs. Jones: TITLES
[email protected]
I just wanted to send a quick note to thank you for yesterday’s interview. Address the recipient as Mr., Ms., or Mrs. and

?
The position we discussed is exactly what I’ve been looking for, and I feel always verify the correct spelling of the
Ms. Amy Watts, Assistant Director, Orientation Office
that I will be able to make a positive contribution to your organization. recipient’s name.
University of Maryland I appreciate the opportunity to be considered for employment at XYZ
1102 Cole Field House Corporation. Please don’t hesitate to contact me if you need further
College Park, MD 20742 information. If the person uses initials such as J.A. Smith and
301.000.0000 you are not certain of the individual’s gender,
[email protected] Sincerely, then begin the email: “Dear J.A. Smith.”
Ask. Never include someone as a Give your references a heads up so Jane Smith
reference without first asking if they are that they know to expect a call. Help Mr. Ace Collins, Volunteer Coordinator, Helping Hands
5142 Slate Avenue
CONTENT
free and able to act as one. Make sure them prepare by supplying as much Send
they are relevant references, able to information as possible. College Park, MD 20742 • Be brief. Don’t overload the employer with lots
offer a positive recommendation. 546-000-0000 of questions in your email.
[email protected] • Save the emoji for the friends and family.
• Do not use strange fonts, wallpapers or
LAST CHANCE multicolored backgrounds. Stick to standards
ALWAYS proofread and spell-check before sending. Your like Times New Roman, 12-point or Helvetica,
emails say far more about you than you might realize. If you 10 point.
are sloppy and careless, a seemingly trivial communication • Avoid using slang.
will stick out like a sore thumb.
SIGNATURE
Offer your references updates on your Nurture the relationships you have with THANK-YOU NOTES Sign using your full name. Make sure any social
application process. Especially make references. These are strong networks mentioned in your (optional) signature
sure to tell them if you received the job. connections that could be beneficial If you’ve had an interview with a prospective employer, a block have been reviewed, deemed safe for
Above all else, send a thank-you note! to your growth any point in your life thank-you note is a good way to express your appreciation. work and useful to your professional brand. Also
and career. The note can be emailed a day or two after your interview remove all irrelevant quotes, links and images.
and only needs to be a few sentences long. See the above
example.

25
 Go Online Go Offline
76%
of recruiters view
93%
of recruiters are
87%
of recruiters
50%
of recruiters plan
81%
of recruiters find
41%
of recruiters
80%
of recruiters highly
80%
of jobs go to
details positively likely to look at use LinkedIn to invest in social quality candidates plan to invest in favor leadership someone with a
about volunteer, social profiles to evaluate and and professional through employee referrals in 2017 experiences connection to the
professional/social engage prospects networks referrals or internal when profiling a company
work on social hires candidate
media
Statistical sources: “Jobvite Recruiter Nation Survey Results 2016,”
Statistic Source: “Jobvite Recruiter Nation Survey Results 2016” “LinkedIn 2016 Global Recruiting Trends,” “National Association of Colleges and Employers Job Outlook 2016”

Content adapted from Jebra Turner by the University Career Center at the University of Maryland, College Park
CONTROL YOUR IMAGE MEET FACE TO FACE
Review your online representation before promoting yourself online. How do You might have developed virtual friendships with members of industry,
you present yourself on Facebook? YouTube? Blog? Remove anything special interest, or alumni groups. See if you can take those relationships offline. See
questionable that could damage your reputation. Sites like Reppler are a great if groups are already established and if not, set one up yourself.
way to automate the process and receive alerts if anything new pops up.

ATTEND JOB FAIRS, CONFERENCES AND CLASSES

UTILIZE CAREERS4TERPS Go where groups of people in your field assemble. Everyone has a common interest
As a Terp, you can belong to an exclusive career and internship database and often their intention is to make connections—conversations flow naturally. Job

C4T
that only UMD students and alumni can access. Recruiters post to fairs catering to your major and career interests are best, but you can also attend
Careers4Terps because they believe in Maryland students. Set up search events that might intersect with your field, such as a medical clinical job fair if you
agents that notify you when positions of interest are posted and post your want a staff accountant job.
resume for employers to find.
SET UP INFORMATIONAL INTERVIEWS
BE ACTIVE ON LINKEDIN Spend 20 minutes with someone in the field to research a position, industry, or

?
Each month, 187 million users visit LinkedIn. Create a profile that displays company you’ve targeted and add contacts to your network. They’ll be more likely to
both your personality as well as your qualifications. Join groups in fields of want to help you and possibly put in a good word on your behalf or hand-deliver your
professional interest and join in the discussions. Build your network with resume. Use Terrapins Connect to identify alumni. Tap your network by asking, “Do
quality contacts. Optimize your profile for search engines (SEO) so that you know anyone who works in ___?” and confirming it’s okay to contact them. At
recruiters can find you through keywords. the end of the interview, ask for more leads so you can meet others.

USE TWITTER MASTER STORYTELLING & CASUAL CONVERSATION

Employers connect with potential employees and post job opportunities on Learn how to slip in bits about your job search while discussing general
Twitter. See if your ideal employers have Twitter handles to follow. Engage topics of interest. Later, practice relaying more detailed, career-related
them via Twitter to learn more. You’re checking for good fits as much as information about yourself. Share specific skills and talents. In interviews, you’ll
recruiters are. Search for handles dedicated to widespread job postings deliver memorable examples through story and in the gym or coffee shop, you’ll
such as @USA_Internship and @NYFashionJobs. engage innumerable eyes and ears to help your job search.

PROMOTE YOURSELF GET INVOLVED

LinkedIn isn’t the only network worth posting on. If you have established Now is a great time to volunteer for a nonprofit or industry group. You’ll get out of
social networks already, use them. Let your friends and family know the type the house, feel a sense of accomplishment, and pick up some new skills. While
of job you’re looking for and you might just get a hit. Six degrees of helping out, you could make some valuable new industry
separation is a real thing, especially in the digital age. Just avoid contacts that you might never meet otherwise.
bombarding feeds with your job search woes.

RESEARCH INDUSTRIES & SEARCH JOB POSTINGS NETWORK FROM WITHIN

Remember to check the large job databases, but also industry-specific Taking a job that isn’t exactly a perfect fit at your dream company is a great way
boards that cater to your demographic. Once you’ve found something to gain footing for the position you really want. If you want to work in marketing for
promising, research the company. Companies engage with potential hires Sony Records but you’re offered a quality control position, take it. In a few years
on Pinterest, YouTube and even infographics to share what it’s like to work you may be right where you want to be. Experience within a company you fit well
with them. Envision yourself there. Do you like it? with increases your chance of inside mobility.

MAINTAIN ONLINE ETIQUETTE NURTURE YOUR NETWORK

Your online interactions are a demonstration of your communication skills. Even after you’re hired, don’t stop adding to your network and nurturing your

@!$*
Remember to maintain professional language when connecting with contacts. 80% of jobs go to someone with a connection to the
employers online. Avoid too many follow up contacts—this can be company. Be that someone. Put forth a positive attitude and memorable
perceived as creepy or needy. When tweeting, don’t try fitting so much conversation, engage new people, and be the total package that
into a one post that you must resort to netspeak. Terps are known to be.
 Profile Since its creation in May 2003,
LinkedIn has changed the shape
LinkedIn search results come from scanning the user’s 1st, 2nd and 3rd degree connections for the search query. Recruiters often
use trending, industry-specific keywords and phrases in their queries. Incorporating industry-specific keywords and phrases into

Basics
of recruiting. 92% of recruiters your profile can increase your visibility. This is called Search Engine Optimization (SEO).
reported successfully hiring As you build your LinkedIn presence, remember that SEO is a major contributor to LinkedIn success.
someone on LinkedIn in 2013.
Check out even more helpful tips at www.University.LinkedIn.com/linkedin-for-students
Written by Michelle López-Mullins, PR & Marketing Coordinator at the University Career Center & The President’s Promise

PROFILE & COVER PHOTOS

Aim for photos that capture who you are professionally. Both images should be high quality, attention-grabbing, clean with good lighting,
and relevant to your work. A cover photo is a great opportunity to show a photo of you in your element, whereas a profile photo is better
as a headshot. Avoid group photos, extreme close ups, and selfies.

HEADLINE CONNECTING
Reinforce yourself with a professional and memorable slogan. Build your professional network. To start, sync email contacts to
create a list of “Suggested” connections. Connect to those you’re
Search Engine Optimization (SEO) comfortable associating with professionally. Great additions include
Include keywords/phrases describing your skill sets and goals classmates, those you’ve worked with, professors, and friends and
in terms that your industry’s recruiters search. Trending topics coworkers of your parents.
fluctuate, so research relevant job postings for ideas of terms.
Etiquette
Suggested Formulas When requesting to connect, do NOT send the generic message.
Seeking [industry] position. It offers little to no context and may cause recipients to think you’re
ex. “Currently seeking social media position.” fishing for superficial connections. If someone hasn’t accepted
after a few weeks, it’s okay to follow up. If that doesn’t work, move
[Major] major seeking opportunities in [location/industry] | on to more interested, responsive users.
Kimar Cole Graduating from [University] in [Year].
ex. “English major seeking opportunities in Washington, D.C | Groups
Active memberships in relevant groups show your interest in the
Bilingual History major & Workers’ rights advocate seeking non-profit Graduating from University of Maryland in 2018.”
field, gives you a place to discuss trends, and expand your network.
opportunities in D.C. | Graduating 2020 [Student affiliation] seeking [industry] position.
Asking for an Introduction
ex. “Honors student seeking human resources position.”
Former Intern at American Federation of Government Employees • University of Message a contact that can introduce you. Clarify why you’re asking

SUMMARY
in case your contact forwards your message on to the person.
Maryland College Park
Washington D.C. Metro Area • 386 Support your headline with a personable and professional look into your experience and goals. Only 218 characters automatically display
and the rest is hidden until the viewer clicks “See more.” So, arrange your summary to display something that peaks the interest first.
I am calm in the face of a dozen microphones, and those who disagree. I invest
Who Am I?
in the group AND the individual. Before a rally, you may hear ‘Eye of the Tiger’ This shows in your words and tone. Rather than saying you are passionate, show your passion through word choice and examples of
blasting on someone’s speakers. It may be coming from me. engagement. Are you witty? A huge comic book fan? Have a theme song? Sprinkling in some of your uniqueness offers recruiters a better
idea of who they would be working alongisde. However, use this sparingly, not at the expense of your professional image.

I began college pursuing a degree in history to better understand how our past What Do I Want to Do?
shapes our current decisions, and those lessons learned culminate with my What are your professional goals? How are you reaching for them? Discuss your experience and expertise, then state exactly what you
want to do in your future workplace. It’s good to know what you want and this helps recruiters determine if they are the right fit for you.
search for an organization–aiming to give our nation’s workforce a voice–that I
can call home. After interviewing workers across the country as an intern with What Do I Bring to the Table?
AFGE, I want to change workplace culture for the disenfranchised more than ever. Experience, personality and skills. Weave them through your summary and reinforce using keywords popular in your field. Remember
to incorporate Search Engine Optimization. By the end of your statement, recruiters should have a feel for who you are, your level of
experience, your ideal focus and your future goals.
Specialties: Event planning, policy, social media, grassroots marketing, Spanish.
RECOMMENDATIONS
Tap into your network for powerful testimonials. Ask for recommendations from those who really know you—such as supervisors,
Recommendations professors, teammates or those you’ve led—who can highlight what working with you is like and how you contributed to the organization
Received (10) Given (6) or experience. Personalize your requests and be polite and gracious. Include a few words outlining accomplishments or qualities they
might mention and ALWAYS send a thank-you afterward.
Ariel La Kimar was one of the most passionate and
Social Activist - Community well-organized student leaders I encountered EXPERIENCE, PROJECTS, ETC.
Organizer during my time advising student activists at Format these as you present them on your hardcopy resume. Include portfolios, photos and videos when they enhance understanding.
June 2015, Kimar worked AFGE. He took project ideas and transformed For Honors & Awards, include 1-2 sentences explaining criterion and how/why you were selected. In the Skills & Endorsements
section, choose self-descriptive keywords used by professionals in the industry. For example, in PR/Marketing, “event planning,”
with Ariel in the same group. them into amazing events that made a ... “social media” and “public speaking” are fitting.
 Informational
Jobs & Internships
The search strategies outlined below are some of the most common and useful strategies to implement during a job or internship What aspects of
search. Using multiple strategies will increase your chances of securing an interview. Can you tell me about your
What are the this career field do
career path and how you got What
different entry-level you like/dislike?
where you are? background
jobs in this career What is
or experience
field? the typical
is required
Strategies Getting Started Tools/Resources Tips career
What other or helpful?
What do What would progression
Approach • Informational interviews organizations or you do Are there resource books, you suggest for in the field?
Networking • Faculty and advisors within major • Employer Info sessions Don’t know anyone? Meet new people in the field on a articles, online sources, someone who is
Tap into the hidden job market by • Alumni/classmates • Connect with professionals people by joining clubs and would you suggest or professional
gaining industry-specific information • Friends, neighbors, or relatives through social media associations, locate and join online typical just beginning in
and employment leads through • Co-workers and employers • Attend career fairs and connect social networking groups, and be I talk with, and may day? associations that you the field?
I use your name would suggest I use? What courses
personal, academic, professional, and • Internship supervisors with recruiters open to meeting with others everyday.
social contacts. Develop an ongoing, give-and-take • Intern/volunteer with organizations It is an ongoing process! when I contact might be
relationship with your connections. to create connections them? What is the helpful for me
What is the
salary range to enhance my
future of the field
Targeted Search at the entry-level What related fields are chances for
• Online/print directories Many positions are never advertised, in terms of new
Identify what type of organizations are Identify a target based on your How competitive is and higher available for people with employment in
of interest and contact (via mail, email, values (i.e., specific location, industry,
• Chamber of Commerce so you must network or implement a and expanding
• Newspaper targeted job search to locate them! the job market? levels? backgrounds such as yours? the field?
or in person) the organizations to existing contact, organizations opportunities?
• Vault.com: Employer Guides This is a commonly used strategy
share your interest and inquire about ranked within an industry, or diverse
• Careers4Terps: Employer and especially useful for small
potential openings, regardless of an workforce).
Database organizations.
advertised position.
Informational interviewing is a networking approach which What do I say to someone to ask for an informational
allows you to meet key professionals, gather career interview?
Visit the Center’s Careers4Terps
On-Campus Recruiting Careers4Terps Completely fill out your information, investigate career options, get advice on job Example message to send through LinkedIn or email:
database and complete your profile.
Employers recruit on campus by • Post your resume Careers4Terps profile and receive search techniques and get referrals to other professionals. “Dear Andrew, My name is Julie Jones and I received your
Review upcoming recruiting events by
advertising openings in • RSVP for employer events targeted emails of networking
clicking “Events.” Complete a quick contact information from Megan Lee in the Career Center. I
Careers4Terps, attending • Apply for on-campus interviews opportunities related to your career
interview search on the home page of The art of informational interviewing is in knowing how to am currently a senior at the University of Maryland majoring
campus fairs, and leading information • Schedule a “Search Agent” to interest. UMD students/alumni have a
Careers4Terps by clicking “Campus
sessions. Employers also conduct receive positions matching your competitive edge with employers who balance your hidden agenda (to locate a job) with the unique in public relations. I admire your career path in PR and am
Interviews I Qualify For” to research
on-campus interviews for positions. interests post on Careers4Terps. opportunity to learn firsthand about the demands of your field. wondering if you might have time to meet with me or have a
upcoming interviews.
Never abuse your privilege by asking for a job, but execute quick phone call to answer some questions I have about the
Develop a list of keywords or job
your informational interviews skillfully, and a job may follow. field. Thank you in advance!” Julie Jones
functions that are of interest. A
• Aggregate job boards Utilize aggregate job boards (i.e.,
Posted Positions thorough list will assist you in filtering
• Niche job boards Indeed.com, Simplyhired.com) to
What motivates professionals to grant ­informational Always remember to send a thank-you letter to every person
Search and locate advertised through 1,000’s of advertised interviews? who grants you time and to every individual who refers you to
• Newspaper search many websites at once. Niche
openings and follow the instructions positions. Establish search alerts,
to apply for positions. sign up for email alerts, or follow
• Employer’s website job boards will yield field-specific Most people enjoy sharing information about themselves and someone.
• Professional associations opportunities. their jobs and, particularly, love giving advice. If someone from
RSS feeds based on your keywords
your high school reached out to you for advice on attending
whenever possible.
the University of Maryland, you would most likely be more JOB MARKET QUESTIONS
Decide on a social media avenue than willing to answer questions and give advice. Some may If you are preparing to enter the job market, you may wish to
and thoroughly complete your profile. • LinkedIn Remember that social media ask questions such as:
Social Media
Post professional and academic • Twitter is primarily for networking and simply believe in encouraging newcomers to their profession
Utilize any online socially based and others may be scoping out prospects for anticipated
platform to connect with others,
achievements and connect with • Facebook researching. To get a position you will 1. What experiences would make an entry-level job seeker
locate opportunities, research
professors, co-workers, alumni, etc. • Blogging Platforms (Wordpress, have to take a connection offline, so vacancies. It is common for professionals to exchange favors competitive?
Develop a plan for how often and for Tumblr) utilize information gained online as a and information, so don’t hesitate to call upon people.
organizations, or create self-branding.
what purpose you will utilize social • Google+ conversation facilitator. 2. What are the major challenges/problems that your
media. organization is facing and would like solutions for?
How do you set up informational interviews?
Employment Agencies Identify your skill set and industry Utilize the Center’s free online career The initial interview may include tests You can set up an informational interview through email, phone
Agencies work for employers to references. Also consider your assessment tool to identify your skills. to assess your skills. Prepare for this call, LinkedIn or Terrapins Connect (see adjacent box). TERRAPINS CONNECT
locate job seekers with specific skills geographical work preferences and Locate an agency in your area using interview as you would a traditional The best way to obtain an informational interview is by being
to fill short term positions. contact an agency in that area. yellowpages.com. interview. A free, online platform that allows alumni to provide career
referred to someone, so make sure to ask your network if they
know of anyone in your field of interest and research LinkedIn and professional advice to students and alumni in a safe and
to find individuals of interest. secure environment.

30 31
 30-Second Getting the Most Out of the Career Fair
Many employers use career fairs—both on and off knowledge of the company, express enthusiasm and interest
campus—to promote their opportunities and to pre-screen and relate your background to the ­company’s need.
applicants. Career fairs come in all shapes and sizes, from
small community-sponsored
­­ events to giant regional career
expositions held at major ­convention centers. YOU’RE A PROSPECTOR—START DIGGING
Most career fairs consist of booths and/or tables staffed by The questions you ask at a career fair depend upon your goals.
Also known as an elevator pitch, this is your prepared 30-second introduction. It is used when networking, attending career fairs Are you interested in finding out about an internship or full-time
or during internship/job interviews. Well-thought-out commercials demonstrate that you are well spoken, qualified and prepared. recruiters and other representatives from each organization.
For on-campus events, some employers also send alumni job? Then focus your questions on the application and interview
representatives. Large corporations and some government process, and ask for specific information about that employer.
­agencies have staffs who work the career fair “circuit” nationwide.
FAIR THEE WELL
NAME An employer’s display area is also subject to wide variance. It
could be a simple table with a stack of brochures and business By all means, try to attend at least one career fair before
MAJOR AND CLASS YEAR cards and a lone representative or an elaborate multimedia beginning your formal job interviewing process. For new
extravaganza with interactive displays, videos, posters and a
SKILLS GAINED FROM EXPERIENCE(S) team of recruiters.
entrants into the professional career marketplace, this is a
(i.e. work, volunteer, internship, study abroad or on-campus leadership) good way to make the transition into “self-marketing mode”
without the formality and possible intimidation of a one-on-one
CAREER INTEREST(S) FASHIONS AND ACCESSORIES job interview. It’s an opportunity that’s too valuable to miss.
customized depending on the field the employer/networking contact represents
ENDING QUESTION Generally, the appropriate attire for career fair attendees is CAREER FAIR ETIQUETTE
to gain more information more relaxed than what you’d wear to an actual job interview.
In most cases, “business casual” is the norm. If you’re unsure 1. Don’t interrupt the employer reps or your fellow
“Hi, my name is ____. I’m a (graduate student, junior, etc.) at the University of of the dress code ­(particularly for off-­campus events), it would job-seekers. If someone else is monopolizing the
Maryland majoring in _____. My interest in _____ has developed through ____ be wise to err on the overdressed side—you’ll make a better employer’s time, try to make eye contact with the rep to
(i.e., describe internships, in-class projects, part-time work experiences, etc.).” impression if you appear professional. Think of it as a dress let him or her know that you’re interested in speaking. You
rehearsal for your real interviews! may be doing a favor by giving the recruiter an out. If all
Continue by answering the recruiter’s questions. Ex. “What type of job are
else fails, move to the next exhibit and plan to come back
you seeking?” Do NOT answer “Anything” or “It doesn’t matter.”
Remember to bring copies of your resume (or resumes, if you later.
End with a question or request: “When do you anticipate have several versions tailored to different career choices), a 2. If you have a real interest in an employer, find out the
accepting applications for your summer internship?” few pens and pencils (have backups—they have a way of procedures required to secure an interview. At some
or “May I contact you if I have additional disappear­­ing), a folder or portfolio and some sort of note-taking career fairs, initial screening interviews may be done on
questions?” device (paper or pad). Keep track of the recruiters with whom the spot. Other times, the career fair is used to pre-screen
you speak and send follow-up notes to the ones who interest applicants for interviews to be conducted later (either on
you. Don’t bring your backpack; it’s cumbersome for you and it campus or at the employer’s site).
3. Sincerity always wins. Don’t lay it on too thick, but don’t
gets in the way of others.
be too blasé either. Virtually all employers are looking for
candidates with good communication skills.
Networking Scenario STOP, LOOK AND LISTEN 4. Don’t just drop your resume on employers’ display
“Hi! My name is Mary Land. I’m a tables. Try to get it into a person’s hands and at least say
senior Psychology major at the University of Keep your eyes and ears open—there’s nothing wrong with a few words. If the scene is too busy and you can’t get a
Maryland. I’ve completed a broad range of psychology subtly eavesdropping on the questions asked and answers word in edgewise, jot a note on your resume to the effect
courses, my focus being on interpersonal relationships and received by your fellow career fair attendees. You might pick of, “You were so busy that we didn’t get a chance to
cross-cultural psychology. My interests led me to complete a up some valuable information, in addition to witnessing some meet. I’m very interested in talking to you.” Look around
100-hour internship related to Human Resources, researching real-life career search “do’s and don’ts.” the display for the recruiter’s business card (or at the very
least, write down his or her name and get some literature
discrimination claims, assisting payroll with paperwork and developing
with the company’s address) and send a follow-up note
questions for employee interviews. The internship strengthened my analytical, In order to maximize your career fair experience, you must
and another copy of your resume.
problem-solving and communication skills and confirmed that I’m very interested be an active participant and not just a browser. If all you do
5. If you know ahead of time that one of your “dream
in going into the field post-graduation. Can you tell me more about your Human is stroll around, take company literature and load up on the ­companies” is a career fair participant, do some
Resource Department or suggest a colleague I may speak more with?” ubiquitous freebies, you really haven’t accomplished anything prior research (at minimum, visit their website). A little
worthwhile (unless you’re a collector of key chains, mousepads advance preparation goes a long way and can
Career Fair Scenario and pocket flashlights). It is essential to chat with the company make you stand out among the masses
“Hello, I’m Terra Pinn. I’m a junior English major. I’m hoping to work in public relations. representatives and ask meaningful questions. of other attendees.
I noticed that you posted a PR internship on Careers4Terps. Currently I work as a
part-time sales associate at a large department store. I love working in retail. Now I’m Create a one-minute “commercial” as a way to sell y­ ourself to an
hoping to move into the corporate side in a PR role. Would you tell me a little more about your employer. This is a great way to introduce yourself. The goal is Employers give
internship?” to connect your background to the organization’s need. In one advice on Career
minute or less, you need to introduce yourself, demonstrate your Fair Etiquette!
@UMDCareerCenter
32 33
Top 10 Personal Branding Tips
Hello, my
name is
CAREERS4TERPS
Tip Sheet
Setting up a Search Agent will allow you to receive notifications whenever a new
1. BE AUTHENTIC. 6. DRESS FOR SUCCESS. position is posted, as long as it matches your search query. SET UP A SEARCH AGENT
Who are you and what do you want? What have you Make sure your personal appearance matches the image you
accomplished so
far? What are you passionate about? What want to project. Find out what kind of clothes are appropriate 1. Login to Careers4Terps at www.Careers.umd.edu and 3. Title the current search under Saved Searches.
are your 
goals? Ask friends or relatives to describe your best for your desired industry and invest in the best you can select Search Positions from the Jobs & Internships menu. Schedule it to run as a search agent. There is no limit to
qualities and greatest achievements or take a self-assessment reasonably afford. When in doubt, err on the side of formality. the number of saved searches or search agents.
Home
test online or through your college career center.
Title Send via Email New results only
7. BUILD A PROFESSIONAL ONLINE IMAGE. Jobs & Internships
^

2. LEARN HOW TO INTRODUCE YOURSELF. Save search as... Never yes no SAVE
Everyone is Googling everyone else these days, so be vigilant > Search Positions Daily
Once you know who you are, the next step is being able about your online identity. Even if your social network
settings Every Other Day
to communicate that to others. “Tell me about yourself” are tight, take down any photos of partying, drinking or > My Applications Weekly
is a much harder assignment than it seems, especially in “unprofessional” behavior just in case.
Then, enhance your Monthly
Quarterly
professional situations. Learn how to concisely, confidently brand online by creating a strong profile and becoming active > Extended Job Search
say your name, your recent history and your goals, then on LinkedIn, the professional social network.
practice, practice, practice until you’re comfortable telling 2. Click Advanced Search and select attributes (major, position,
your own story.
8. TAKE A WRITING CLASS. type, etc.) and submit.
4. Return to Saved Searches when you want to edit the
settings for any Search Agent.
3. SHOW YOUR CONFIDENCE.
^ ^
Guess why the “I Judge You When You Use Poor Grammar” SEARCH Advanced Search Saved Searches
group on Facebook has over 400,000 members? Even in the
The more attributes you select (the more restrictive), the fewer search results you
While it’s never a good idea to project arrogance, many days of IM, texting and Twitter, writing and speaking skills still might receive. You may wish to start with a search with one or two of the most
students err on the side of self-deprecation. Even if you matter. Use proper grammar, capitalization and spelling in all important attributes, then fine-tune as you become familiar with the system. Click
feel inexperienced or
 awkward in professional situations, professional communications (that means no LOLs, BRBs or More Filters to view additional search options to further refine your results.
never make fun of yourself or put yourself down. If you ROTFLs!).
project confidence 
and comfort with yourself, others will be
comfortable with you.
9. ASK FOR FEEDBACK. SIGN UP FOR ON-CAMPUS INTERVIEWS
4. DEVELOP THE TOOLS OF THE TRADE. Find a professional you trust—a friend, relative, professor, Connect with employers in our Center! If you are selected: You’ll receive an email. Login as soon
etc.—who will be candid with you and ask this person to as possible to select an interview time.
Just as a company or product needs marketing materials, tell you if there are any areas where you’re getting in your 1. Login at www.Careers.umd.edu.
you need various
 items to “market” yourself to recruiters, own way. For instance, do you say “like” or “you know” If none of the available interview times work with your
networking
 contacts, grad school admissions committees too much? Do you come across as hyper, entitled or 2. Make sure your profile is up-to-date and your current schedule, contact our Center or the employer directly to
and 
others. These materials include your resume, cover uninformed? If necessary, take a class or get some coaching resume is uploaded. see if other arrangements can be made.
letters, email address, voicemail message, online profiles in any area where you could use some polish.
and website or blog. Every representation helps to reinforce 3. To the right under Shortcuts, select “Search On-Campus If you are selected as an alternate: You are not
the brand you want to present, so be professional and
consistent across each medium. 10. REASSESS YOUR PERSONAL Interviews.” guaranteed an interview, but can sign up for any available
slots after invited students have had a chance to sign up. You
BRAND REGULARLY. 4. Review the listings. Apply for the positions you are will receive an email in advance of the alternate sign-up
5. SHOW YOUR CARDS. Your experience, ideas and ambitions are going to evolve
interested in. Note: You may want to tailor your resume date to inform you of when to check for available slots.
and upload different versions.
Business cards are a great way to show your professionalism as your career develops, so make sure your personal brand If you are no longer interested: Decline as soon as
and desire to keep in touch with the people you meet, is keeping up. Just as you should regularly update your 5. Typically employers have a week after a position’s possible so employers can select an additional candidate.
and they are increasingly popular among career-minded resume, remember to regularly revisit your self-introduction , application deadline to review applications and select
students. Don’t worry if you don’t have a title or company; wardrobe, online profiles and other elements of your personal candidates they wish to interview. Review your status at If you need to cancel: Check if you can cancel via the
just print simple, professional-looking cards with your name, brand every few months. Be flexible. any time via Interview Requests, under the On-Campus Interviews tab under “Scheduled Interviews.” If the
phone number and email address and, if you’d like, your Interviews (OCI) tab. cancellation deadline has passed, contact our Center as
college and major. VistaPrint is a good resource for free or soon as possible to cancel.
Use by permission of PWC.
inexpensive business cards.
More info about the OCI process on our website. www.careers.umd.edu/students/interviewing/campus-interviewing
34
 DRESS FOR SUCCESS
FOR THE INTERVIEW Etiquette
You want to present the most appropriate professional impression for your interviews. When it comes to your appearance,
conservatism and conformity are in order in most business and technical job interviews. However, this can vary by industry. When
in doubt, it is better to be too conservative than to be too flashy.
MEETING & GREETING
Provide information when making
Maintain eye contact. introductions—you are responsible
for keeping the conversation going.
Two-piece suits Tailored, collared Conservative with Neatly trimmed or Shoes that are
(solid colors, tighter- shirts or blouses makeup and jewelry shaved hair polished or in good
Firm handshake
woven fabric) under your suit jacket condition MR Unless given permission, always
Rise when introducing or being DR address someone by his or her title
introduced. MS
and last name.

$$$
Wrinkled clothing Ties with wild or Missing buttons, Tags and labels on Runs in your
ornate designs crooked ties and lint new clothing stockings DINING

$
Interviewers usually take care of the
FOR THE JOB Arrive on time, if not early. bill and tip, but bring small bills for
your part just in case.
After you ace the interview and accept the job offer, what happens? You start your professional career—and you have to look the Push chair under
part! For recent graduates just entering professional life, additions to wardrobes or complete overhauls, are likely needed. Limited table when
funds, however, can be an obstacle. Image consultants suggest “capsule wardrobing”. By mixing and matching, an eight-piece excusing yourself.
Wait to sit until the host/hostess Keep hands in lap unless you are
capsule wardrobe can generate up to 28 ensembles. JANE
indicates seating arrangement. using them to eat.
• Establish a professional wardrobe budget • Buy fashion basics that you can build on
• Set aside funds for appropriate accessories • Don’t overlook the importance of nice briefcase or leather Eating
Napkins
• Purchase a suit jacket that is versatile and can work with a portfolio • Wait to eat until everyone is served
• On lap before eating or drinking
number of other pieces • Eat at the same pace as everyone else
• On chair seat if excusing yourself
• Bring food to your mouth, not your
• Beside plate at meal’s end
head to the plate
OFFICE CASUAL This will be a talking business
lunch. Order something easy to Practice proper posture; sit up as
“Office casual” is becoming the accepted mode of dress at more and more organizations. The rules for casual attire, however, eat, like boneless chicken or fish straight as you can with your arms
are subject to each organization. The safest fashion rule for new employees to follow is to dress about the same as your most and don’t hold the order up with close to your body.
conservatively dressed co-worker. As a new hire, don’t try to “push the boundaries” of casual attire. indecision.

Fashion Arrests Play it Safe

• Never wear denim jeans or shorts unless the vast majority of • Khaki or black pants are usually a safe bet
others do • As for formal business attire, buy the best that your budget EATING
• Don’t dress too provocatively—you’re at work, not a club will allow Passing
• “Casual” doesn’t mean “sloppy”—clothes should be free of • If you will be seeing clients, dress appropriately for their • Salt and pepper together
stains and holes workplace, not yours • Pass to the right Dip soup away from you; sip from
• Handles toward next person the side of the spoon.
• Workout wear belongs at the gym. • Go to the mall—most department and specialty stores have
When speaking, • Spoon toward next person
sections devoted to this style of office attire • Pass before serving yourself
cross utensils with
• When in doubt, stick with “neutral” colors, such as black, all prongs Utensils
khaki, dark navy, or grey downward. Don’t chew with your mouth • Work from the outside in
• Avoid visible body piercings or tattoos until you learn about open or blow on your food. Place • Soup spoon is farthest from plate
what the organization’s formal (or informal) policies may be. utensils on plate before speaking. • Salad fork is second from plate
Want more? • Tiny third fork is for seafood/appetizer
Check out our • Dessert fork/spoon is above plate
Fashion Boards Adapted from article by Jennie Hunter, a professor at Western California University
@UMDCareerCenter! 36 37
What Happens During the Interview? Questions Employers Ask
IT STARTS BEFORE YOU EVEN SAY HELLO final power to offer a job, your demeanor during the entire
interview process gives you a great deal of power, too.
PERSONAL EXPERIENCE
Arrive 15-20 minutes early and prepare to meet people who 1. Tell me about yourself. 29. What job-related skills have you developed?
are not part of your formal agenda. Be courteous to everyone EXPECT THE UNEXPECTED 2. What are your hobbies? 30. Did you work while going to school? In what ­positions?
regardless of his or her position; you never know who might be
watching you and your actions once you arrive. During the interview, you may be asked some unusual questions. 3. Why did you choose to interview with our ­organization? 31. What did you learn from these work experiences?
Don’t be too surprised. Many times questions are asked simply to 4. Describe your ideal job. 32. What did you enjoy most about your last employment?
Typical interviews start before you enter the interview room. The gauge your reaction. For example, a recruiter may ask, “Tell me a
recruiter begins evaluating you the minute you are identified. 5. What can you offer us? Least?
joke” or “What time period would you like to have lived in?” While
Shake the recruiter’s hand upon being introduced. Don’t be these questions are not always used, they are intended to force 6. What do you consider to be your greatest strengths? 33. Have you ever quit a job? Why?
afraid to extend your hand first. This shows assertiveness. you to react under some stress and pressure. The best advice is
7. What are areas of growth for you? 34. Give an example of a situation in which you provided a
to think and give a natural response. solution to an employer.
THE RECRUITER HAS THE FLOOR 8. Have you ever had any failures? What did you learn?
35. Give an example of a time in which you worked under
TYPES/METHODS 9. Of which three accomplishments are you most proud?
deadline pressure.
The main part of the interview starts when the recruiter discusses 10. Who are your role models? Why?
the organization. Ask questions if the recruiter uses vague Types Methods 36. Have you ever done any volunteer work? What kind?
generalities about the position and you want more specific Behavioral Phone 11. How does your college education or work experience
Technical Virtual (video/Skype) 37. How do you think a former supervisor would describe
information. Have a clear understanding of the job and the company. relate to this job?
Case-style Group/Panel your work?
On-site 12. What motivates you most in a job?
As the interview turns to talk about your qualifications, be
prepared to deal with aspects of your background that could 13. Have you had difficulty getting along with a former
be construed as negative, i.e., low grade point average, no THE SITE VISIT/INTERVIEW professor/supervisor/co-worker and how did you h ­ andle it?
CAREER GOALS
participation in outside activities, no related work experience.
14. Have you ever spoken to a group of people? How large? 38. Do you prefer to work under supervision or on your own?
Convince the recruiter that although these points appear After an on-campus interview, strong candidates may be
negative, positive attributes can be found in them. A low GPA invited to visit the employer’s facility. An invitation to an on-site 15. Why should we hire you rather than another ­candidate? 39. What kind of boss do you prefer?
could stem from having to fully support yourself through college; interview is NOT a guarantee of a job offer, but a chance to 16. What do you know about our organization (products or
you might have no related work experience, but plenty of examine whether or not you will be a good match for the job 40. Would you be successful working with a team?
and organization. If invited, respond promptly if you are sincerely ­services)?
experience that shows you to be a loyal and valued employee or 41. Do you prefer large or small organizations? Why?
that you possess related transferable skills. interested. Decline politely if you are not. Never go on an on-site 17. Where do you want to be in five years? Ten years?
42. What other types of positions are you considering?
interview for the sake of the trip.
18. Do you plan to return to school for further ­education?
43. How do you feel about working in a structured
IT’S YOUR TURN TO ASK QUESTIONS Document the name and phone number of the person ­environment?
When the recruiter asks, “Now do you have any questions?”
coordinating your trip in case your plans change unexpectedly. EDUCATION 44. Are you able to work on several assignments at once?
Verify who will be handling trip expenses. Most medium- and
it’s important to have a few ready. Questions should bring out large-size companies (as well as many smaller ones) will pay 45. How do you feel about working overtime?
19. Why did you choose your major?
your interest in and knowledge of the organization. Don’t ask your expenses, but some will not.
questions with answers easily be found online. 20. Why did you choose to attend your college or university? 46. How do you feel about travel?
Bring extra copies of your resume and any paperwork you may 21. Do you think you received a good education? How? 47. How do you feel about the possibility of relocating?
By asking intelligent, well-thought-out questions, you show the have forwarded to the employer; names, addresses, phone
22. In which campus activities did you participate? 48. Are you willing to work flextime?
employer you are serious about the organization, want more numbers and email addresses of your references; an updated
information and you have done your homework. Prepare some college transcript; a copy of your best paper as a writing 23. Which classes in your major did you like best? Least?
questions ahead of time, but feel free to ask any questions that Before you begin interviewing, think about these questions
sample; a notebook; a black and/or blue pen for taking notes; 24. Which elective classes did you like best? Least? Why? and possible responses and discuss them with a career
come up during the interview as well. and names and addresses of past employers. Bring extra
25. If you were to start over, what would you change about advisor. Conduct mock interviews and be sure you are able to
money and a change of clothes. Anything can happen and you
communicate clear, unrehearsed answers to interviewers.
THE CLOSE COUNTS, TOO need to be ready for emergencies. your education?
26. Do your grades accurately reflect your ability?
The interview isn’t over until you walk out the door. During the Soon after the site visit, review the business cards of those you
met or write the information in your notebook before leaving 27. Were you financially responsible for any portion of your
conclusion the recruiter is assessing your overall performance to
the facility. A thank-you letter should be written to the person(s) college education? Practice your responses with InterviewStream conducted
be sure that not only can you do the job, but you want to do the
who will be making the hiring decision. Stay in touch with the using the webcam on your computer. Go to www.Careers.
job and would fit in with their organization’s office culture. 28. What has been the most influential aspect of your
employer if you want to pursue a career with them. umd.edu for more info.
college experience?
Remain enthusiastic and courteous. Shake the recruiter’s hand
and thank him or her for considering you. Being forthright is a An interview is a two-way street. You are there to evaluate the
quality that most employers will respect. Let the employer know employer and determine if your expectations are met for job
you are still interested in the position and why. content, company culture and values, organizational structure, and
lifestyles (both at work and leisure). Take note of how the employees
Just as any good salesperson would never leave a c ­ ustomer interact, and also assess the physical work environment.
without attempting to close the sale, never leave an interview
Partially adapted from Roseanne R. Bensley, Career Services,
without some sort of closure. Although the employer has the New Mexico State University.
38 39
Questions to Ask Employers How to Prepare for Video Interviews
POSITION 15. Does the company have plans for expansion?
16. How has the company been impacted by the economy in
1. Please describe the duties of the position. recent years?
2. What kinds of assignments might I expect the first six 17. Does the company value creativity and individuality?
months on the job? 18. Is the company environmentally conscious? In what ways?
3. How is feedback on my job performance given? How 19. In what ways is a career with your company better than
often? one with your competitors?
KNOW THE AMBIANCE
4. Is this a new position or am I replacing someone? 20. What is the biggest challenge facing the company? The
5. Can you describe the typical work schedule for the greatest opportunities?
21. What characteristics do the achievers in this company
PROGRAM Dress professionally,
position? silence distractions
6. What qualities are looking for in the candidate who fills this seem to share? (i.e. cell phones, pets,
Oovoo, Skype, HireVue.
position? 22. Are salary adjustments geared to the cost of living or job roommates, etc.), and
The list goes on and on.
7. What skills are especially important for someone to be performance? avoid situating yourself
Before your interview, make
effective in this position? 23. Does the company encourage further education? in front of any noisy
sure you’ve played around
8. How much of the position requires team/project work 24. In what ways does the company engage or give back to backgrounds. Also avoid
with the program enough to
versus independent work production? the local community? harsh backlight that will
know how it works.
9. What opportunities might there be to work on special 25. Is flextime offered? turn you into a silhouette.
projects?
10. Where does this position fit into the organizational ADDITIONAL QUESTIONS BRAND YOURSELF TEST THE CONNECTION POSITION & POSTURE
structure?
11. What is the growth potential for someone in this position? 26. What do you like best about your position, the company? Do you have a readily available power Do you look at yourself on
Just like the email address on
12. How much travel, if any, is required in this position? 27. What would you describe as the company’s values or top source? Is the wifi signal strong? Do you the screen, or talk directly
your resume or the message

COMPANY
priorities?
28. What are the next steps in the interview process? When
on your voicemail—be profes-
sional. Be sure the username
! have access to a phone, and if it’s a cell
phone, strong service? Even if everything
into the camera? Does your
posture present you as casual
should I expect to hear from you or should I contact you? used for your virtual Interview is checked beforehand, technology can and relaxed, or confident and
13. How would you describe the company’s culture? represents you as a mature still fail you. Make sure you have the poised? Be sure to practice
14. What products (or services) are currently in development? and polished candidate. interviewer’s phone number, just in case! your positioning and posture
prior to the interview!

Are You Ready for a Behavioral Interview?

Today more than ever, each hiring decision is critical.
Behavioral interviewing is designed to minimize personal
USING THE STAR TECHNIQUE TO ANSWER
impressions that might cloud the hiring decision. By focusing BEHAVIORAL QUESTIONS
on the applicant’s actions and behaviors, rather than subjective
impressions that can sometimes be misleading, interviewers Think of 4-6 situations you have been faced with in the past.
can make more accurate hiring decisions. Vary your examples so they are from all areas of your past
(including internships, volunteering, class projects, part-time
How to Prepare for a Behavioral Interview jobs, school activities, etc.). Describe your stories using the
following STAR method. Practice telling the story using the
  Recall recent situations that show favorable behaviors or STAR method, but do not memorize them word for word.
actions, especially those involving coursework, work experience,
leadership, initiative, planning and customer service. S – Situation or (T) Task
  Prepare short descriptions of each situation; be ready to Describe a specific situation or task (i.e., “Assigned to a team
give details if asked. and team member wasn’t pulling their weight.”)
  Be sure each story has a beginning, a middle, and an end;
i.e., be ready to describe the situation, your action and the A – Action
outcome or result. What action did you take? (“I met with the team member in
  Be sure the outcome or result reflects positively on you private and explained the frustration of the rest of the team
(even if the result itself was not favorable). asked if there was anything I could do to help.”)
  Be honest. Don’t embellish or omit any part of the story.
The interviewer will find out if your story is built on a weak R – Result
foundation. What happened as a result? What was the outcome? (“We
  Be specific. Don’t generalize about several events; give a finished our project on time and got a B on the assignment.”)
detailed accounting of one event.
40 41
The Art of Negotiating The Cost of Living Index
NEGOTIATING A JOB OFFER 1. Buy time. After receiving an offer ask how soon the The following is a selection of cities where many graduating
employer will need a response. Hopefully you will have more ­students accept offers. The cost of living index is based on the Salary Comparison Equation
An area of the job search that receives too little attention is than a few days. This will give you a chance to fully evaluate composite price of groceries, housing, utilities, transportation, City #1   x Salary = $_______
negotiating. Once you have been offered a job you have an the job and decide if you want to negotiate. health care, clothing and entertainment in each city listed. City #2
opportunity to discuss the terms of employment. Negotiating 2. Find out if it’s possible to negotiate. It’s a good idea
doesn’t have to be an uncomfortable experience. Rather than a to allow a day to pass before posing this question back Use the calculation to compare salaries in ­different cities.
What is the New York City equivalent of a $50,000
win-lose proposition, negotiating is about each party understanding to the employer. Why? You’ll want the employer to know
you’ve thoroughly reviewed the offer before taking this step. For further information about the data below, please refer to salary in Chicago?
what’s most important to the other and finding common ground.
Otherwise it may seem like you’re just haggling to get as www.bestplaces.net/cost-of-living.
much as you can. If the employer is open to negotiating, To compare information from other sources, refer to these websites: New York City 168 x $50,000 = $81,553
WHAT’S NEGOTIABLE explain that you will respond quickly with some thoughts. www.salary.com and www.homefair.com/real-estate/ Chicago 103
3. Research the offer. Find out more about the entry-level salary-calculator.asp.
For an entry-level position there are limits on what’s negotiable. salary norms for your field (multiple sources:
Benefits packages are usually fixed according to a position’s www.naceweb.org, www.salary.com, www.glassdoor.
classification level. That includes health care and other insurance com). Also find out the cost of living index (www.money.
options, retirement plans, the number of days allotted for vacation cnn.com/calculator/pf/cost-of-living). The career
Average City, USA 100 Idaho Montana Pennsylvania
and the rate of accrual. The terms aren’t usually negotiable. center may have salary data pertinent to your interest area.
Alabama Boise 107 Billings 107 Philadelphia 96
Advancement opportunities may also be structured so that Keep in mind that more substantial benefits packages
employees must first complete trainings, rotational programs, or a Birmingham 78 Illinois Missoula 110 Pittsburgh 84
counter-balance a slightly lower salary.
series of benchmarks before being considered for the next level. 4. Determine a strategy. Under what terms would you accept Montgomery 89 Chicago 103 Nebraska South Carolina
But the following items may be open for discussion. the offer? As stated, which means you would still accept if Alaska Springfield 87 Lincoln 91 Charleston 109
the employer doesn’t budge (and suggests you might not Anchorage 143 Omaha 88 Columbia 99
Indiana
Start date. This is usually the most negotiable issue with want to negotiate at all)? With some incremental increase
Arizona Bloomington 98 Nevada South Dakota
the exception of training program requirements. Employers (which might be less than you actually ask for)? Know where
Flagstaff 119 Indianapolis 89 Las Vegas 99 Sioux Falls 95
understand that you are transitioning into a new life stage you stand for every possible response.
Phoenix 99 South Bend 83
and need time to wrap up commitments. Even if there is a 5. Compose a thoughtful counter offer. In an email, spell out New Jersey Tennessee
mandatory start date for training, it may be possible to arrange your thinking on why you are asking for a higher salary or Tucson 92 Iowa Atlantic City 100 Chattanooga 88
unpaid leave time after training concludes. other allowance. Share the calculations for how you arrived Arkansas Des Moines 82 Princeton 162 Memphis 73
at the figure and the sources for your reasoning. “Bookend” Little Rock 88 Iowa City 105 Newark 122
Support for professional development. This is sometimes the note with affirmations of the opportunity; that is, begin Nashville 99
California Kansas New Mexico
included in the hiring package. But if it’s not, inquire about the note with words that express how excited you were to Texas
Fresno 105 Kansas City 85 Albuquerque 101
it. Membership in professional associations, conference get the offer and finish with how great it’s going to be joining Austin 107
attendance, and certifications related to the job are perquisites the team. Frame the negotiation as the only item you need Irvine 215 Kentucky Santa Fe 120
Dallas 106
an employer may be willing to cover, especially if it’s clear how it to resolve in order to say “yes.” IMPORTANT: send the email Los Angeles 164 Lexington 95 New York Houston 98
will enhance performance. before the deadline you were originally given. Sacramento 113 Louisville 87
San Diego 164 Albany 102 San Antonio 92
6. Follow up with a phone call. A few hours later or the next Louisiana Buffalo 74
Signing bonus. A signing bonus is one-time money paid morning. Negotiations are personal and need to be done San Francisco 243 Utah
San José 197 Baton Rouge 90 New York City 168
to a recent hire to help offset moving expenses, wardrobe, with lots of sensitivity. Your emailed counter offer gave Salt Lake City 115
New Orleans 99 Syracuse 89
transportation, or other necessities of a new job. Not all the employer a chance to understand your priorities and Colorado
Maine North Carolina Vermont
employers award them, but it doesn’t hurt to ask. concerns before a conversation occurs. But you will talk Boulder 155
through the negotiation. Portland 118 Chapel Hill 128 Burlington 124
Colorado Springs 101
Base salary. This is the most difficult item to negotiate over and 7. Conclude with poise and tact. If the employer agrees Denver 115 Maryland Charlotte 94 Virginia
the most important for the candidate. Raises are calculated on to your terms, express excitement and gratitude. If the Raleigh 101 Richmond 95
Connecticut Baltimore 88
base salaries, so small increments add up significantly over time. employer meets you halfway—and that’s enough for you to Virginia Beach 110
Hartford 109 Massachusetts North Dakota
As with signing bonuses, not all employers are willing to negotiate say yes—express excitement and gratitude. If the employer
on starting salaries. Those that do will probably not budge more New Haven 113 Boston 161 Fargo 98 Washington
doesn’t move far enough or says no, express gratitude and
than 5% from the original offer. But if your own estimates suggest indicate that you still need some time to consider the offer. Stamford 167 Ohio Seattle 154
Michigan
a higher offer, you need to consider negotiating. Once hired you Follow up the next day with a phone call and politely decline. Delaware Ann Arbor 111 Cincinnati 83 Washington, DC 154
will have significantly less latitude to alter your base salary. Again, express gratitude for the offer. [You never know when Wilmington 98 Detroit 73 Cleveland 79
your paths will cross again.] Columbus 82 West Virginia
Florida Lansing 82
Charleston 91
HOW TO NEGOTIATE As stated above, don’t tackle the negotiation process on your
Miami 119 Minnesota
Dayton 76
Orlando 92 Minneapolis 108 Oklahoma Wisconsin
own. Get advice from a career professional so that you can
Negotiating requires a deliberate process and a strategy. Each St. Paul 102 Oklahoma City 89 Madison 116
make informed, objective decisions. Georgia
step needs to be executed with sensitivity to how the employer Atlanta 97 Tulsa 85 Milwaukee 85
may respond. The best advice: Don’t negotiate without talking Missouri
Hawaii Kansas City 94 Oregon Wyoming
to someone. Call the career center and ask for an individual Written by Kelley Bishop, Director,
appointment. If they know you’re on a tight timeframe they will Honolulu 199 St. Louis 84 Portland 126 Cheyenne 103
University Career Center & The President’s Promise
often slot you in quickly. University of Maryland, College Park
42 43
 Company Benefits
The benefits that accompany a full-time job salary may represent WHAT’S MY INCOME?
a substantial portion of the overall offer. Benefits that cover key INCOME Monthly Total

Worksheet
costs that would otherwise be big out-of-pocket expenses can Salary (after taxes/benefits) $
differentiate a good offer from a great one. Other income (after taxes) $
Total monthly income $
What kinds of benefits can you expect at your first job out of
college? That depends. Not all benefits programs are created
equal, and most have certain rules, limitations and exclusions,
particularly in regard to health plans. The benefits described
below will give you a general overview of what many companies RECOMMENDED Expenses Monthly Total
offer employees: BUDGET STRATEGY Housing Cost (Rent/Mortgage/Taxes) $
Utilities (Electric/Gas/Water/Sewage, etc.) $
GENERAL OVERVIEW OF BENEFITS Personal Debt
(credit card, loan, etc.) Internet/Home Phone/Cable/Netflix $
Home
COMPANIES MAY OFFER 10%-20%
Home Repairs/Maintenance $
Housing Groceries $
• Medical insurance. The most basic and important benefit 20%-35% Laundry/Cleaning $
you can receive. Limits an employee’s financial liability in the
event of illness or injury and often covers routine physicals. Public Transportation $
Food
• Disability insurance. Provides income in the event of a 15%-30% Car Loan $
long-term disability. Insurance $
• Life insurance. Provides benefit payment to family members Transportation Transportation
Parking/Tolls $
in the event of the employee’s death. 6%-20%
Car Repair/Maintenance $
• Dental insurance. Basic dental coverage usually includes
Utilities Gas $
cleanings, scalings and x-rays.
4%-7%
• Prescription drug plan. Typically allows employees to pay a Student Loans $
fixed co-payment for each prescription. Clothing Credit Cards $
• Vision. Defrays the cost of eye exams and corrective lenses. Bills
3%-10% Cell Phone $
• Retirement plans. The most common are employee-funded
Subscriptions $
401(k) plans supplemented by matching funds from the Miscellaneous
employer. In some companies there is a specified waiting (travel, entertainment, etc.) Doctor Appointments/Co-pay $
period before new employees can participate. 1%-4% Prescriptions $
Health
• Flexible spending accounts. Allow employees to set aside Gym Memberships $
Personal Care
untaxed dollars for dependent care and other health-related Over-the-counter Medication $
2%-4%
expenses.
Movies/Concerts $
• Tuition reimbursement. Covers the cost of continuing
education as long as classes pertain to the job and certain Dining Out (coffee, snacks, etc.) $
grade levels are maintained.
• Vacation. A set number of days off with full pay. Longevity NOTES Entertainment
& Personal
Travel/Vacation $
Clothing $
with the company may increase the number of vacation days
Personal Hygiene $
awarded.
• Sick time. Paid leave in the event of illness. Gifts $

Miscellaneous
There are also soft benefits that aren’t monetary but may make (charity, pets,
an offer more attractive. Flextime, for example, allows employees church,
to partially determine the start or end time of a work day as long childcare, etc.)
as core hours—typically between 10:00 AM and 3:00 PM—are
respected. Similarly, telecommuting (working virtually from home) Your Total Monthly Income $
may be allowed under certain circumstances. Depending on the - Your Total Monthly Expenses $
industry or professional field, there may be a flexible dress code. =Total Savings $
Or, if it’s a formal environment, there may be “dress down Fridays”
that allow employees to wear business casual.

Understanding all the components of a benefits package takes

time. It can be helpful to consult with a human resources or
experienced professional familiar with benefits.

Adapted from John Martalo, a freelance writer based in San Diego.

44 45
Marketing Your Liberal Arts Degree Federal Employment
USAJOBS.gov

91%
There are more than has roughly

120+
federal departments
30,000
vacancy announcements
of federal
government jobs are
on their site at outside of the
and agencies
any given time D.C. area.

Statistical source: http://www.gogovernment.org

As liberal arts graduates enter the job market, their direction
may not be as obvious as that of their technically trained
WHAT LIBERAL ARTS
counterparts. For the most part, engineering or computer GRADUATES ARE DOING THE LARGEST EMPLOYER IN THE U.S. WHAT ARE THE SALARIES LIKE?
science majors know exactly where to target their efforts.
A sampling of the wide range of positions filled by liberal Federal agencies hire thousands of new employees each Commonly, a federal position is ranked according to the level
Liberal arts majors are less fortunate in that regard—such a
arts graduates: month. With the University of Maryland’s close proximity to of responsibility and difficulty and assigned a grade based
heading cannot be found in the want ads. Yet if they learn to
target their aptitudes, they have as good a chance as anyone Accountant Librarian Washington D.C., it is an employment option UMD graduates on the General Schedule (GS) classification. The grades
to find meaningful work. Administrative assistant Management consultant frequently use. See gogovernment.org range from GS-1 through GS-15, which correspond to salary
ranges. Applicants with a bachelor’s degree enter at the GS-5
Advertising account Marketing representative
or GS-7 level. Special pay rates exist for high-cost cities and
What you need to do, explains one career advisor, is to find out  executive Medical/dental assistant GETTING A JOB WITH THE FEDS areas, such as the Washington D.C. metropolitan area, and
what you really want to do—regardless of your major. Students Air traffic controller Museum coordinator certain occupations. For more information visit OPM.gov/
often ask, “What can I do with a major in philosophy?” That’s Artist Office administrator Each agency manages its own hiring. The U.S. Office of policy-data-oversight/pay-leave/salaries-wages/
the wrong question. The real questions are, “What fascinates Auditor Outpatient therapist Personnel Management (OPM) simplified the federal job search
me? How can I connect my interests with a job? What do I Bank manager Paralegal by developing USAJOBS.gov. The site lists most, but not all,
really want to be doing in 20 years?” Business systems analyst Photographer federal jobs. HOW DO I LOCATE AGENCIES OF INTEREST?
Buyer Probation officer
Once you have answered those questions, look at possibilities It is very important to have in hand or save online the full Use the resources below to research and identify agencies
Child support enforcement Product specialist
for matching your interests with a job. There are more options vacancy announcement, the appropriate application forms, of interest based on their mission statement, mission-critical
 officer Psychologist the closings/deadline dates for applications, specific duties hiring needs, area of work, populations they serve, etc. Create
than you might think. Don’t get stuck on titles. As a liberal arts Claims examiner Public relations specialist
major, you have to do much more work in terms of researching of the position, whether a written test is required, educational an agency target list by writing down all federal agencies that
Communications Quality engineer requirements, etc. Then follow the application instructions. spark your interest.
different job markets and finding out where there is a demand.
 specialist Recreation administrator Most Federal jobs can be applied for by submitting a
Conduct in-depth research on any companies that appeal to
Computer specialist Research analyst federal-style resume using the Resume Builder at USAJOBS. • The Partnership for Public Service oversees a survey of the
you, and try to match their needs to your wants. You must be
Copywriter Restaurant manager Some applications require special forms available at the Best Places to Work in the Federal Government:
specific, however. It is possible to be too general, too open and
Counselor Retail manager agency’s website or at OPM.gov/forms or additional steps. BestPlacestoWork.org/BPTW
too flexible.
Customer service Sales representative Read the vacancy announcement. • Even the smaller organizations hire for a variety of
 representative Social worker positions. You may even have less competition. Review
To be successful, you should combine your long-term vision Some federal agencies are independent from the OPM hiring a list of all federal departments and agencies: USA.gov/
with short-term specificity. Present yourself to your potential Editor Speech pathologist
system and are not required to post positions in USAJOBS, federal-agencies
employer as someone who both understands the broad goals Employee relations Stockbroker
although some do. Consult these agencies directly through their
of the company and has the ability to grow and contribute in  specialist Systems analyst
websites.
the long run. But most importantly, show how you can excel in Engineering planner Tax consultant HOW CAN I NETWORK WITH THE FEDS?
that specific job. Once you’ve taken the time to determine your Financial consultant Teacher Are there special programs for undergraduates and
real interests and have set some long-term goals, map out a Graphic designer Technical writer graduate students, and for recent graduates? Networking and information gathering are also important for a
plan—long- and short-term—on how to get there. Hotel manager Transportation specialist Yes. Pathways provides talented students and recent federal job. Learn about career positions by contacting federal
Human resource specialist Underwriter graduates with greater access to federal jobs and internships, employees and talking with hiring officials. Many agencies
Your liberal arts education has equipped you to take a broad Industrial designer Urban planner as well as meaningful training, mentoring and career attend our annual job fairs or participate in the Center’s panels
topic and research it. Use those skills to make the connection development opportunities. It is comprised of the Internship and programs. Do not forget to consider internship (fall/spring
Interpreter/translator Writer
between what you want and what companies need. Once you Program, Recent Graduates Program, and Presidential terms are less competitive than summer) and part-time job
Journalist
find job descriptions that match your long-term interests, set Management Fellows Program. Visit USAJOBS.gov/ opportunities with the federal government.
about shaping your resume and, if need be, getting the additional StudentsAndGrads to learn more.
Also, consider participating in Federal Semester Program as a
specific skills, training or certification to get that first job.
When can I apply? way to get experience. federalsemster.umd.edu
Your first job may not match your long-term goal. But it’s the Applicants may apply for government jobs up to nine months
first step. And that, at this point, is the all-important one. before graduating. Appropriate documentation must be
submitted (e.g., an official copy of your college transcript) at the
time of application.

46 47
Working for a Nonprofit Organization International Students & the Job Hunt
Looking for a job is seldom easy for any student. For an international student, the job search process can require additional re-
search and adjustments. Your experience with multiple countries and cultures will broaden your choices.
Nonprofits
There are over

10.6%
employ over

1,500,000 nonprofit
of the American workforce
is in the nonprofit sector.
14,400,000people in the
CLARIFY YOUR GOALS and OPTIONS
Being clear about your job search goals does not have to mean limiting your options! However, both the process and the timeline
organizations in the United States will be different depending on the geographical region, industry and type of organization you are targeting.
United States

Are you looking for more from your future career than just a of grant writers, fundraisers (also known as development
INTERNATIONAL SEARCH U.S. SEARCH
steady income? Do you want to impact your community or the officers), accountants, information technology workers and • Use GoinGlobal to look up different country profiles and • Work authorization rules will make the timeline of your
world? Then a career in the nonprofit sector may be the answer. office managers. While idealism and passion may be the fuel their requirements for work authorization. search more rigid. Communicate with the International
to energize an organization, solid administrative skills including • Tailor your job application documents according to the Students and Scholars Services office early to stay on
writing, strong interpersonal skills, multiple business and political
WHAT IS A NONPROFIT? contacts, and good business acumen are highly valued and
conventions of the target country. For example, in some top of requirements for your status.
countries applicants are expected to provide their date • Some employers are legally prohibited from hiring
required to ensure the stability and longevity of an organization. of birth or photo. non-citizens. These restrictions have nothing to do with
Nonprofits (also known as not-for-profits) are organizations that
promote a cause or provide a public service and are granted • Attend campus events for international students on your qualifications. Use GoinGlobal to locate organiza-
Will I earn enough? campus to meet people from your potential countries of tions that have hired international applicants in the past.
tax-exempt status by the Internal Revenue Service under The wide variety of agencies in staff size, organization budget
section 501 of the Federal Tax Code. Nonprofits are often at interest. • Be prepared to articulate to employers the practical
and scope of activities make providing a salary range difficult. • Use LinkedIn and information from your professors to steps involved in hiring you. Employers with little experi-
the forefront of advocacy, social issues and scientific research. The salary of the executive director of the Red Cross could
Some manage and promote the arts, culture or even history identify alumni from your program who went on to work ence hiring international candidates may find the pro-
be six figures, while the executive director of a two-person in the country of your choice. Reach out to them for cess daunting. Show them that it is manageable!
in communities across the nation. Political and labor groups local organization may be in the low 30s. The Chronicle of
are nonprofit organizations, as are professional and trade advice. - I can work full-time in the summer and part-time
Philanthropy (Philanthropy.com) periodically publishes the • Stay in touch with faculty, colleagues, friends and family during the academic year.
organizations. The broad category of nonprofits also includes salaries of top executives in nonprofits. In general, the larger an
non-governmental organizations (NGOs) that provide critical in your home country to stay current on developments in - I am eligible to work in the U.S. for [how long]; all that
organization and the wider its scope, the greater the salary— your industry and potential job opportunities. Be pre- would be needed from you is an offer letter, the other
services to areas affected by war or natural disasters. Some though it may still be below the national average. Career
promote environmental issues on an international scale. pared to “translate” the experience obtained in the U.S. steps I would complete through my school.
advancement is also more likely within a larger organization. for contacts who may not be familiar with it.

IS A NONPROFIT RIGHT FOR YOU? HOW TO FIND NONPROFIT POSITIONS

Most nonprofit employees are not motivated by money or a TALK to others in the field. ASK about the traits of people
STRATEGIES FOR COMMUNICATION
prestigious title. They find fulfillment in a career that contributes typically hired and job types available. LEARN what makes the
to the welfare of others or advances a particular cause and often 1. Follow general suggestions for resume formatting and content. International experience may need additional context if you
field satisfying and what skills are highly sought. READ about think that the employer may not be familiar with it.
work with people with shared altruism and passion. Unlike the different agencies. VOLUNTEER with an agency of interest
private sector or government, there are usually endless entry- Example: Cipla (top-five pharmaceutical company in India)
to become acquainted with the staff and services. Volunteer
level opportunities where related experience is not required. But positions sometimes become paid positions or provide solid 2. Do not be afraid to clarify, ask follow-up questions, or correct the employer if they misunderstand you.
working for a nonprofit is not all bliss and passion, nor is it an leads and the “inside track” to paid positions. Example: Actually, I meant… Let me rephrase that: …
escape from work-related stress. Nonprofit employees may not
have to meet sales goals or make money for their shareholders, 3. Focus on your individual contributions to give the employer an accurate picture of your skills and background. If talking about
but they are still held accountable for their decisions by their SEARCH RESOURCES yourself excessively is inappropriate in your culture, remember that you are helping the employer see how you will fit in with
funding sources and constituents. Some organizations are highly • Idealist (Idealist.org): Comprehensive job, internship and their organization. Highlighting the impact of your work on the team or organization may help you overcome a reluctance to
politicized. Resources tend to be limited for staff development, volunteer listings self-promote.
bonuses or the latest equipment. Nonprofit workers learn to • Careers4Terps: Search “Employer Profiles” for “non-profit
work effectively with a broad range of people, including clients, sector: Foundation” or “non-profit/philanthropy” 4. Do not apologize for who you are. If you are not a native speaker of English, do not list it as your weakness as a candidate.
elected officials, volunteers, donors and local civic leaders. • National Scholarships Office (Scholarships.umd.edu): Language skills are just a part of your overall qualifications. Remember that there is considerable variation among native
Detailed listing of Washington, DC internships with nonprofits, speakers of English in accents and regional varieties.
think thanks and embassies
OPPORTUNITIES • Americorps (NationalService.gov): Federal program offering If asked by the employer, focus on your experience using communication skills in English, rather than proficiency or non-native
extensive service opportunities, typically (though not always) status. Use examples of class or client presentations, papers, reports.
Reviewing the current job openings in the nonprofit sector, you completed after graduation from college
will see a broad range of jobs. Positions with arts organizations • Local volunteer opportunities: services247umd.edu and
can include curators, writers, performing artists and event dosomething.org
By Katya Solvyeva, University of Maryland, University Career Center & The President’s Promise
planners. Health agencies often hire counselors, researchers
and lobbyists. All nonprofit companies require the services Adapted from an article written by Rosita Smith.

48 49
Resources for Students of Color Resources for Students with Accommodations and Disabilities continued
Like other college students seeking employment after gradu- SOME HELPFUL WEBSITES
These resources may help:
RESOURCES ON ACCOMMODATIONS
ation, you want to find an opportunity that allows you to • JAN: THE DOs AND DON’Ts of Disclosure https://www1.eeoc.gov//federal/qanda-
contribute and develop your skills in an organization which • Maryland Diversity (marylanddiversity.com) https://askjan.org/topics/discl.htm employment-with-disabilities.cfm?renderforprint=1
supports and mentors your career advancement. At the same provides employment information focused towards • VCU Disclosure Decisions to Get the Job
time you want a workplace environment that recognizes your  ttp://askjan.org/links/atoz.htm
h
Maryland’s diverse population. www.worksupport.com/documents/disclosure_ “A to Z of Disabilities and Accommodations” This series
diversity and values the contribution you can make. decisions1.pdf
• IMDiversity (imdiversity.com) provides career and offers many suggestions for accommodations and work-
How do you determine if the organization is the right fit and has a self-development articles and offers an employment arounds for many different disabilities.
We encourage students to turn accommodations/disability
welcoming, supportive climate? Research! Research! Research! database for diverse populations. https://www.eeoc.gov/eeoc/internal/reasonable_
into an asset. You do this by demonstrating that you have the
Begin by determining who works at the organization. Learn what • DiversityInc (diversityinc.com) offers articles for job knowledge, know-how and resources to partner effectively accommodation.cfm
the demographic composition is at all staff levels. Find out if the seekers with questions about the job search. with the employer to put in place the accommodations or
organization has affinity groups. Check if the organization has work-arounds that you need to succeed. Demonstrating such
received any recognition for diversity-related performance. Know • DiversityJobs (diversityjobs.com) hosts a job search
mastery shows an employer that you are persistent, resilient,
its non-discrimination policies. This information can be acquired database and provides links to articles related to
a creative problem-solver, and a good communicator, and that • Talent Acquisition Portal­—https://tapability.org
through articles, associations and networking with others in the diversity in the workplace.
the success of the company is your primary interest. • Lime Connect­—www.limeconnect.com
industry or the organization. Attend career-related events targeting • Diversity Employers (diversityemployers.com)
diverse students where you can comfortably ask questions. • Getting Hired—www.gettinghired.com
provides jobs and information on organizations We encourage students to check out and, where appropriate, • Career Opportunities for Students with Disabilities
committed to recruiting diverse talent. register for the following special hiring opportunities for stu- www.cosdonline.org
During the hiring process continue the evaluation. Has the corre- dents with accommodations or disabilities.
spondence been informative, supportive and welcoming? If on • Black Enterprise (blackenterprise.com/career)
site, observe the workplace. Does it appear to be a comfortable offers career advice to explore opportunities and The University Career Center & The President’s Promise
• Schedule A­­—https://www.eeoc.gov/eeoc/initiatives/ employs a dedicated staff person to support students with
climate? How does the staff interact with each other? Who is in successfully advance.
lead/abcs_of_schedule_a.cfm accommodations or disabilities in the recruitment, hiring, and
what position? How have they advanced? Ask why they selected • AsiaMedia (jobs.asiamedia.com) provides job • United States Office of Personnel Management (OPM)
the organization and what has caused them to stay. Connect with onboarding process. Please be in touch so that we can assist
opportunities with Asian-friendly employers and career https://www.opm.gov­—Job seekers with disabilities> you. We offer programs and workshops throughout the year and
racially diverse alumni in the organization, professional associa- resources for Asian Americans. Hiring Authorities>Disability Employment
tions and University of Maryland affinity alumni groups. we hope to see you there. Check Careers4Terps for events.
• Bender/OPM Shared List
• Hispanic Alliance for Career Enhancement
https://www.opm.gov/policy-data-oversight/ By Nancy Forsythe, Career Development Specialist with the University Career
Staff members within the University Career Center & The (haceonline.org) maintains a resume database of
disability-employment/recruiting/ Center & The President’s Promise, University of Maryland.
President’s Promise are available to discuss how these Latino professionals in a wide range of disciplines.

Resources for LGBT Students

and other issues may impact your job search. Go to • Native American Jobs (employment.nativeameri-
www.careers.umd.edu for more information and to schedule canjobs.com/jobs) offers employment resources and
an appointment or call 301.314.7225. Remember when you job directory of Native American employers and career
transition from college to the workplace, it will be different. At possibilities. As a lesbian, gay, bisexual or transgender (LGBT) student or values and career goals. Call (301) 314-7225 or visit
the same time you want your new environment to be equitable alumnus(a), you may have additional questions as you transition www.careers.umd.edu to schedule an appointment and use
and offer the same opportunity for success and advancement Written by Pamela Allen, Program Director—Career Foundations with the from college to the working world. While most universities your discretion to confidentially discuss any of these issues
as any student entering the workforce. University Career Center & The President’s Promise provide a vibrant support network for LGBT students, the during your appointment. There is also a designated staff
workplace can be different and you may have to engage in member who serves as the liaison to the University of Maryland’s

Resources for Students with

additional career exploration and research to best align your LGBT Equity Center. Career development programming and
values and goals with a supportive work environment. networking events are offered for LGBT students throughout the
school year.
In particular, you may have questions about how “out” you

Accommodations or Disabilities want to be on your resume, in your interview, on the job and in
work-sponsored social gatherings. You may also have questions
about appropriate interview or workplace attire in relation to your
The following resources may also serve as helpful tools as you
begin your job search:

As a student or alum with a disability or with accommodations, At each stage of the recruitment and hiring process—career gender identity. www.outforwork.org (National nonprofit providing career
you may have additional questions as you transition to the preparation, job search, application, interview—you may need information, resources, events, an internship/job board and
As you explore potential workplaces, you may want to research extensive online library)
workplace. to consider how your accommodations or disability will affect
some or all of the following: www.outandequal.org (Nonprofit seeking to end employment
your performance. And that just means you got a job. What
• Organizational climate discrimination of LGBT employees)
You may even have questions about whether or not you have a about succeeding in the job? Will your need for accommoda-
• Partner benefits www.hrc.org (Maintains the “Corporate Equality Index,” which
disability. If you receive accommodations through campus Acces- tions or disability affect your performance on the job? is searchable by employer and/or policy)
• Employee Resource Groups (ERGs)
sibility and Disability Services, or had an IEP or a 504 plan in high www.prideatwork.org (Fosters collaboration between
• Non-discrimination policies
school, you qualify as a person with a disability under the Amer- Disclosing a disability is an individual decision. You are never organized labor/unions & the LGBT community)
• Ways to combat and respond to workplace discrimination
ican with Disabilities Act. But that’s not all! The ADA defines dis- required to disclose a disability at any point in the employment www.nglcc.org (National LGBT Chamber of Commerce)
• Changing state and national laws and regulations
ability as any impairment that substantially limits major life activities process. However, your disability may be visible, or you may www.outprofessionals.org (Offers a network of “out”
such as seeing, hearing, speaking, walking, breathing, performing want to disclose in order to receive accommodations, or you professionals in various fields)
Staff members within the University Career Center & The
manual tasks, learning, caring for oneself, and working. Most may feel that your disability is an important part of who you President’s Promise are available to discuss how these issues
students are unaware that this includes two conditions that are are. Whether you need to disclose, when to disclose and how may impact your job search and to help you clarify your personal By Kate Juhl, Program Director with the
prevalent on our campus: ADHD and mental health issues. to disclose can be complicated. University Career Center & The President’s Promise, University of Maryland.
50 51
Is Graduate School Right for You? Personal Statement Guidelines
At some point in your college career, you must decide what you
want to do after graduation—and that includes whether or not
• Student Loans: Even if you’ve taken out loans in the past,
another loan may be a sound “investment” in your future,
STEP 1: BRAINSTORMING 2. Accentuate your strengths and what makes you unique.
3. Explain your weaknesses in positive ways. For example,
to attend graduate school. Here are some pointers to help you depending on your field of study. Actions: refer to them not as weaknesses but as areas for
make an enlightened decision. • Fellowships/Scholarships: A free education is always the • Devote time to reflect on the following questions. improvement or growth.
best option. The catch is you need a high GPA, good GRE/ 4. Paint pictures and tell stories about what makes you
• Discuss them with friends or family members.
special. In this way the admissions readers will remember
1.  SHOULD I CONSIDER GOING TO GMAT/LSAT/MCAT scores and the commitment to search • Jot down notes. In some cases write sentences.
you. The story can be happy or sad. The more feeling you
out every possible source of funding. • Think about the flip side of each question. For example,
GRADUATE SCHOOL? • Teaching/Research Assistantships: Many assistantships why are you really committed to the field of biology despite
can inject into your statement, the more you will stand out.
include tuition waivers plus a monthly stipend. It’s a great way 5. Find out the specific orientation and philosophy of the
pressure from your parents to become a lawyer or to get a graduate program. Adapt and refine your statement to fit.
Going might be a good idea if you… to get paid for earning an education. job?
• want to be a professor, lawyer, doctor, investment banker or This will make you stand out from other applicants who
• Employer Sponsorship: Did you know that some
work in any profession that requires a post-baccalaureate recycle the same personal statement with each application.
companies pay for you to continue your education? The Your answers to some of these questions will form the heart
education. catch is they usually expect you to continue working for them of your personal statement. Suggested Outline
• wish to develop additional expertise in a particular subject or after you complete your degree to recoup their investment. The word count or length of your personal statement will vary
maximize future earning potential and career advancement. 1. How did your pre-college education influence your decision from school to school, and is typically double-spaced. Here
• are deeply interested in a particular subject and wish to study
it in-depth—AND have the time and financial resources to
4.  WHAT ARE THE PROS AND CONS OF to pursue graduate study in your field?
Think about: High school courses, teachers, special,
is a suggested outline. You should adjust the main point of
devote to further education. GOING TO GRADUATE SCHOOL FULL-TIME programs, student organizations, and community or
each paragraph and number of paragraphs depending on the
desired length of your personal statement and the areas in your
VS. PART-TIME? volunteer work. background that you choose to emphasize.
Going might not be a good idea if you…   Paragraph 1   A personal human-interest story
• are trying to delay your entry into the “real world” with real Benefits of attending graduate school full-time: 2. How has your college experience influenced your decision?    Paragraph 2    Your academic interests and achievements
responsibilities and real bills. • you’re able to complete your degree sooner. Think about: College courses, professors, academic    Paragraph 3    Your relevant work and/or research
• are clueless about your career goals. • you can totally commit your intellectual, physical and interests, research, special programs, student experiences
• aren’t able to devote time and hard work needed to succeed. ­emotional energy to your education. organizations, and the decision-making process you   Paragraph 4   Your career interests
• want to stay in school longer to avoid a poor job market. • ideal if you want to make a dramatic career change. went through to choose your major.    Paragraph 5   Why you are interested in this particular
school
3. How has your work experience influenced your decision?
2.  IS IT BETTER TO WORK FIRST OR Benefits of attending graduate school part-time:
Think about: Internships, externships, part-time jobs,
   Paragraph 6    The qualities you will bring to this school
• work income helps pay for your education.
ATTEND GRADUATE SCHOOL IMMEDIATELY summer jobs, and volunteer or community work.
AFTER I COMPLETE MY UNDERGRADUATE
• you can take a very manageable course load.
• you can juggle family responsibilities while completing your
REFERENCES
4. Who has had the most influence on your decision to pursue
DEGREE? degree. graduate study? In what ways? Write for Success: Preparing a Successful Professional School
• allows you to work in the function/industry/career of your Think about: Parents, relatives, teachers, professors, Application, Third Edition, October 2005 by Evelyn W. Jackson,
Work first if… choice while continuing your education. clergy, friends of the family, college friends, parents of PhD and Harold R. Bardo, PhD. NAAHP, National Association of
• you want some real-world work experience before investing • employers may pay for part (or all) of your degree. friends, local merchants, supervisors, coaches, doctors, Advisors for the Health Professions, Inc.
thousands of dollars in a graduate degree. dentists, lawyers, etc.
• the graduate school of your choice prefers work experience 5.  ASSUMING I WANT TO GO TO “Perfect Personal Statements” by Mark Alan Stewart. Peterson’s
5. What situation has had the most influence on your ­decision? Guide 2004
(most MBA and some Ph.D. programs require this).
• you can’t afford graduate school now, and haven’t applied for
GRADUATE SCHOOL IN THE NEAR FUTURE, Think about: Family, academic, work or athletic
any scholarships, grants, fellowships or assistantships, which WHAT SHOULD I DO NOW? situations. Think about happy, sad, traumatic, moving, or
PERSONAL STATEMENT CRITIQUES
could pay for a great deal of your education. memorable situations.
a. Identify your true strengths, interests and values to discover
6. What personally motivates you to pursue graduate study in Contact the University Career Center & The President’s Promise
Go now if… what is right for YOU—not friends or parents.
this field? and make an appointment with a career counselor to have
• you are absolutely sure you want to be a college professor, b. Keep your grades up and sign up (and prepare) to take the
Think about: Your personal skills, interests, and values. your personal statement critiqued. For grammar, writing, or
doctor, lawyer, etc., and need a graduate degree to pursue required standardized tests.
spelling help, contact the Writing Center at www.english.
your dream job. c. Talk to faculty, friends and family who have gone to umd.edu/academics/writingcenter. Ask a professor if they
• you have been awarded grants, fellowships, scholarships or graduate school to get their perspective about the differences
between undergraduate and graduate life.
STEP 2: WRITING YOUR would review it as well. Having feedback from professionals with
assistantships that will help pay for your education. different points of view can only make for a stronger personal
• you’re concerned that once you start earning real money, you d. Talk to faculty, friends and family who are in your targeted PERSONAL STATEMENT statement overall.
won’t be able to return to the lifestyle of a “poor” ­student. profession to get a realistic sense of the career path and the
• you worry whether you’ll have the discipline (or motivation) to challenges associated with the work they do. Actions: Adapted with permission from the
e. Investigate creative ways to finance your education—by Incorporate your responses to the above questions. Begin
write papers and study for exams in a few years. Office of Career Services at Rutgers University, New Brunswick Campus.
planning ahead you may reduce your debt. writing your first draft:
f. Research graduate schools to help you find a good match. 1. Develop an outline of your statement prior to writing. It
3.  I’M BROKE. HOW WILL I PAY FOR g. Investigate the admissions process and the current doesn’t have to be detailed. It can be three or four main
TUITION, BOOKS AND LIVING EXPENSES? student body profile of your targeted schools to evaluate your points in the order you want to make them.
probability for admission.
• Family: You’ve likely borrowed from them in the past; maybe h. Have faith and APPLY! You can’t get in unless you apply.
you’re lucky enough for it to still be a viable option.
Written by Roslyn J. Bradford.
52 53
Advertiser Index
The Catholic University of America Columbus School of Law . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Drexel University, Thomas R. Kline School of Law. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Earthjustice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Keep America Beautiful. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
University of Maryland Alumni Association . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inside Back Cover
University of Maryland, A. James Clark School of Engineering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
NAVSEA (Naval Sea Systems Command). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inside Front Cover
New York Law School. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Science, Mathematics & Research for Transformation (SMART) Scholarship for Service Program. . . . . . . . 3
Temple University School of Podiatric Medicine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Toyon Research Corporation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
U.S. Army Health Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
USA.gov. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
UniCareer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

College Recruitment Media and the University of Maryland express their gratitude to the advertisers
listed above for their generous support of the 2018-2019 Terp Guide.

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