Microsoft Office 365 Outlook Web App (OWA)

Winter 2016, Version 3

Table of Contents
Introduction ......................................................................................................................................3
Logging In ..........................................................................................................................................3
Navigation Bar ...................................................................................................................................3
Mail ...................................................................................................................................................4
Creating Messages.................................................................................................................................. 5
Reading Messages .................................................................................................................................. 6
Replying to Messages ............................................................................................................................. 8
Forwarding Messages ............................................................................................................................. 8
Pinning Messages ................................................................................................................................... 9
Flagging Messages .................................................................................................................................. 9
Printing Messages ................................................................................................................................ 10
Deleting Messages................................................................................................................................ 10
Moving Messages ................................................................................................................................. 11
Filtering and Sorting Messages ............................................................................................................ 11
Managing Folders ................................................................................................................................. 12
Creating Folders ............................................................................................................................. 12
Renaming Folders .......................................................................................................................... 13
Deleting Folders ............................................................................................................................. 13
Emptying the Deleted Items Folder...................................................................................................... 13
Creating Signatures .............................................................................................................................. 14
Turning on Automatic Replies .............................................................................................................. 15
Calendar .......................................................................................................................................... 15
Creating Appointments ........................................................................................................................ 16
Editing or Deleting Appointments ........................................................................................................ 17
Creating Meetings ................................................................................................................................ 18
Rescheduling or Canceling Meetings ................................................................................................... 19
Responding to Meeting Invitations ...................................................................................................... 20
People ............................................................................................................................................. 20
Creating Contacts ................................................................................................................................. 21
Editing Contacts .................................................................................................................................... 22
Deleting Contacts ................................................................................................................................. 22
Creating and Editing Contact Lists ........................................................................................................ 23

For additional training resources, visit www.calstatela.edu/training.

Logging Out ..................................................................................................................................... 24
Accessing Office 365 OWA on Mobile Devices ................................................................................... 24

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Introduction
The Microsoft Office 365 Outlook Web App (OWA) is a web-based email system for Cal State LA
students, faculty, and staff. It allows users to access their email, calendar, and contacts from any
computer with an Internet connection. This handout provides an overview of the Office 365 OWA user
interface and covers how to perform basic tasks such as sending and receiving messages, creating
signatures, turning on automatic replies, managing folders, creating appointments and meetings, and
creating contacts and contact lists.

Logging In
You can log in to Office 365 OWA using your myCSULA Identity account.

To log in to Office 365 OWA:

1. Launch a web browser, log in to the MyCalStateLA Portal (my.calstatela.edu) with your
myCSULA Identity account, and then click Office 365 Email on the QuickLaunch menu (see
Figure 1 and Figure 2).
NOTE: You can log in to Office 365 OWA directly by going to mymail.calstatela.edu and logging
in with your myCSULA Identity account.

Figure 1 – MyCalStateLA Portal Login Page Figure 2 – QuickLaunch Menu

Navigation Bar
The Navigation bar is located at the top of the Office 365 OWA user interface and provides quick access
to the main components of OWA (see Figure 3). Click the Notifications icon to access your
notifications, the Settings icon to access and customize your OWA settings, or the Help icon to
access online help. To launch other Office 365 apps or services (such as Calendar, People, or OneDrive),
click the App launcher on the left side of the Navigation bar, and then click the desired tile (see
Figure 4).

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 Figure 3 – Navigation Bar

Figure 4 – App Launcher

Mail
The Mail app of Office 365 OWA provides all the tools you need to send, respond to, organize, filter,
sort, and otherwise manage email messages (see Figure 5 and Table 1). When you log in to Office 365
OWA, the Mail app launches by default. If you launch another app, you can switch back to the Mail app
by clicking Mail on the App launcher .

Figure 5 – Mail App

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Table 1 – Mail App Elements
Name Description
Action toolbar Provides quick access to the most commonly used commands, including search.
Folder pane Displays the folders in your mailbox. Click the Expand arrow to show the folder
list, or click the Collapse arrow to hide it. To display all folders, click More at
the bottom of the folder list. To expand or collapse a folder that contains
subfolders, click the triangle icon next to the folder name.
Content pane Displays a list of all the messages in the current folder. Pointing to a message
displays icons that you can use to quickly delete, mark as unread, flag, or pin the
message. Right-clicking a message displays a menu of actions that you can take.
Reading pane Displays the contents of the selected message, and allows you to read and
compose messages.

Creating Messages
Creating an email message is a relatively simple process. Every message must have at least one
recipient. You can direct a single message to multiple recipients by including multiple email addresses in
the To field or by using the Cc or Bcc fields.
• The To field is for primary message recipients. Usually, these are the people that you want to
respond to the message.
• The Cc field is for carbon copy recipients. These are usually people that you want to keep
informed about the subject of the message, but from whom you do not require a response.
• The Bcc field is for blind carbon copy recipients. These are people that you want to keep
informed, but whom you want to keep hidden from other message recipients.

To create a message:
1. In the Mail app, click New on the Action toolbar (see Figure 6). A blank Message form displays in
the Reading pane (see Figure 7).

Figure 6 – New Button on the Action Toolbar

Figure 7 – Message Form

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 2. In the To, Cc, or Bcc field, type the email address of each recipient, and then press the Enter key.
NOTE: The Bcc field is not displayed by default. You can display it by clicking the More
commands icon on the Action toolbar, and then clicking Show Bcc on the menu.
3. In the Subject field, type the subject of your message.
4. In the Message field, type the message that you want to send.
5. To change the importance level of the message, click the More commands icon , point to
Set importance on the menu, and then click the desired level (High, Normal, or Low).
NOTE: By default, new messages have their importance level set to Normal.
6. To request a read receipt, click the More commands icon , click Show message options on
the menu, select the Request a read receipt check box in the Message options dialog box, and
then click the OK button (see Figure 8).
7. To add an attachment, click Attach on the Action toolbar, locate and select the file that you
want to attach from your Computer or OneDrive, and then select how you want to attach the
file. The attachment appears below the Subject field (see Figure 9).

NOTE: You can remove the attachment by clicking the Delete button to the right of the file
name.

Figure 9 – Email Attachment

Figure 8 – Message Options Dialog Box

8. To send the message, click Send on the Action toolbar.

NOTE: If you want to send the message at a later time, you can save it in the Drafts folder by
clicking the More commands icon , and then clicking Save draft on the menu. If you decide
not to send the message, click Discard on the Action toolbar.

Reading Messages
All new messages are automatically delivered to your Inbox folder. The number of unread messages in a
folder appears next to the folder name in the Folder pane (see Figure 10). Also, a blue bar appears to the
left of unread messages in the Content pane (see Figure 11).

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 Figure 11 – Unread Message in the Content Pane
Figure 10 – Folder Pane

The message list in the Content pane displays the header of each message (see Figure 11). The message
header provides basic information about a message such as the sender’s name or email address, the
subject of the message, and the date or time the message was received. Icons displayed in the message
header provide additional information about a message.
• A Reply icon indicates that the message has been replied to.
• A Forward icon indicates that the message has been forwarded.
• A Paper Clip icon indicates that the message includes one or more attachments.
• A Flag icon indicates that the message has been flagged for follow up.
• A Pin icon indicates that the message has been pinned.

To read a message:
1. In the Content pane, select the message that you want to read. The message is displayed in the
Reading pane (see Figure 12).
NOTE: You can open the message in a separate window by double-clicking it in the Content
pane.

Figure 12 – Message Displayed in the Reading Pane

2. If the message includes an attachment, do one of the following (see Figure 13):
• To preview the attachment, click the down arrow on the attachment, and then click View on
the menu. The file opens in the web browser window. When done previewing, click the
Close button to close the attachment and return to the email.
• To download the attachment, click the down arrow on the attachment, and then click
Download on the menu. The file is saved in the Downloads folder on your computer.
• To save the attachment to your OneDrive, click the down arrow on the attachment, and
then click Save to OneDrive - Cal State LA on the menu.

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 Figure 13 – Attachment Menu

NOTE: It is not recommended to open or save an attachment unless you trust the content and
the person who sent it to you. Attachments are a common method for spreading computer
viruses.

Replying to Messages
When replying to a message, you can reply to the individual sender, or you can reply to the sender of
the message and all other recipients. When you reply to a message, the subject is automatically copied
from the original message and the Re: prefix is added to indicate that the message is a reply. Also, the
text of the original message is automatically copied into the new message.

To reply to the sender:

1. In the Content pane, select the message
to which you want to reply.
2. In the Reading pane, click the More
actions down arrow , and then click
Reply on the menu (see Figure 14). A
Message form addressed to the sender
displays in the Reading pane.
3. In the Message field, type your
response in the space above the
original message.
4. Click Send on the Action toolbar.
Figure 14 – More Actions Menu

To reply to the sender and all other recipients:

1. In the Content pane, select the message to which you want to reply.
2. In the Reading pane, click Reply all . A Message form addressed to the sender and all other
recipients displays in the Reading pane.
3. In the Message field, type your response in the space above the original message.
4. Click Send on the Action toolbar.

Forwarding Messages
When you receive a message, you can forward it to one or more recipients. When you forward a
message, the subject is automatically copied from the original message and the Fw: prefix is added to
indicate that the message is a forward. Also, the text of the original message is automatically copied into
the new message.

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To forward a message:
1. In the Content pane, select the message that you want to forward.
2. In the Reading pane, click the More actions down arrow , and then click Forward on the
menu (see Figure 14). A Message form displays in the Reading pane.
3. In the To field, type the email address of the person that you want to forward the message to.
4. In the Message field, type your response in the space above the original message.
5. Click Send on the Action toolbar.

Pinning Messages
Pins are a great way to keep important messages handy and prevent them from getting buried in a
folder. Pinned messages are kept at the top of a folder and are highlighted in yellow (see Figure 15).

To pin a message:
1. In the Content pane, select the message that you want to pin.
2. On the Action toolbar, click the More commands icon , and then click Pin on the menu
(see Figure 16).
NOTE: You can quickly pin a message by pointing to the message in the Content pane, and then
clicking the Pin icon that appears. You can unpin a message by clicking the Pin icon again.

Figure 15 – Pinned Message in the Content Pane

Figure 16 – More Commands Menu

Flagging Messages
You can flag a message to remind yourself to follow up on it later. When you flag a message, Today is
automatically assigned as the follow-up date. Office 365 OWA includes five preconfigured flags (Today,
Tomorrow, This week, Next week, and No date) that you can use. Flagged messages include a Flag icon
and are highlighted in yellow (see Figure 17). When you no longer need the flag, you can either mark the
message as complete or clear the flag.

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To flag a message:
1. In the Content pane, select the message that you want to flag.
2. On the Action toolbar, click the More commands icon , and then click Flag on the menu.
3. To change the follow-up date, right-click the Flag icon on the message, and then click the
desired option on the menu (see Figure 18).
NOTE: You can quickly flag a message by pointing to the message in the Content pane, and then
clicking the Flag icon that appears.

To mark a flagged message as complete:

1. In the Content pane, right-click the Flag icon on the message, and then click Mark complete on
the menu (see Figure 18). The Flag icon changes to a Check Mark icon .

To unflag a message:
1. In the Content pane, right-click the Flag icon on the message, and then click Clear flag on the
menu (see Figure 18).

Figure 17 – Flagged Message in the Content Pane

Figure 18 – Flag Menu

Printing Messages
You can print a copy of a message for reference or to store in hard copy format.

To print a message:
1. In the Content pane, select the message that you want to print.
2. On the Action toolbar, click the More commands icon , and then click Print on the menu.
3. A printer-friendly version of the message opens in a new window and the Print dialog box
opens. Select the desired print options, and then click the Print button.
4. Click the Close button in the upper-right corner of the Message window.

Deleting Messages
Over time, your mailbox can fill with hundreds of messages. You should delete messages that you no
longer need. When you delete a message, it is moved to the Deleted Items folder.

To delete a message:
1. In the Content pane, select the message that you want to delete.
2. Click Delete on the Action toolbar (see Figure 19).

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 Figure 19 – Delete Button on the Action Toolbar

NOTE: You can quickly delete a message by pointing to the message in the Content pane, and
then clicking the Delete icon that appears. If you want to restore a deleted message, move
the message from the Deleted Items folder to the desired folder.

Moving Messages
You can organize your messages by moving them from your
Inbox folder to other folders.

To move a message:
1. In the Content pane, select the message that you
want to move.
2. On the Action toolbar, click Move to, and then click
the desired folder (see Figure 20).
NOTE: You can also move a message by dragging it to
a different folder.

Figure 20 – Move to Menu

Filtering and Sorting Messages

By default, the Content pane displays all the messages in the
current folder. The messages are grouped by conversation and
are sorted by the date received, with the newest message at
the top. You can use filters to show only messages that are
unread, messages that are flagged, etc. In addition, you can
sort messages by date, subject, size, importance level, etc.

To filter messages:
1. At the top of the Content pane, click the down arrow
, and then click the desired filter in the Filter
section of the menu (see Figure 21). Only those
messages that meet the selected criteria are displayed
in the Content pane.

To sort messages:
1. At the top of the Content pane, click the down arrow
, and then click the field by which you want to sort
the messages in the Sort by section of the menu (see
Figure 21).

Figure 21 – Filter and Sort Menu

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Managing Folders
The Folders pane includes a list of folders in your mailbox (see Figure 22). Select any folder in the list to
view its contents. By default, only the folders that are added to your Favorites are displayed in the pane.
You can display the full list of folders by clicking More at the bottom of the list. Below is a description of
the default folders:
• Inbox: All incoming messages are delivered to this folder.
• Clutter: Unimportant messages (based on your reading habits) are automatically moved to this
folder.
• Drafts: A copy of in-progress messages are automatically stored in this folder.
• Sent Items: A copy of messages you send is stored in this folder.
• Deleted Items: Every item that you delete from your mailbox is moved to this folder.
• Junk Email: Incoming messages that are identified as spam are automatically moved to this
folder.
• Notes: This is a read-only folder. You must use Outlook to create or edit items in this folder.

Right-clicking a folder in the Folder pane displays a menu of actions you can take (see Figure 23). These
actions include creating, renaming, deleting, emptying, or moving a folder; adding a folder to your
Favorites; and marking all items in a folder as read.

NOTE: The default folders cannot be renamed, deleted, or moved. When you right-click a default folder,
those options appear dimmed on the menu.

Figure 22 – Folder Pane

Figure 23 – Folder Shortcut Menu

Creating Folders
In addition to the default folders, you can create your own folders to help you organize your messages in
a way that makes the most sense to you. For example, you can create a folder for a specific project or
for all messages sent by a particular person.

To create a folder:
1. In the Folder pane, right-click the folder in which you want to create the new folder (e.g.,
Inbox), and then click Create new subfolder on the shortcut menu.
2. Type a name for the new folder in the box that appears, and then press the Enter key (see
Figure 24).

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 NOTE: If you want to create a folder at the same level as your Inbox folder, click the Create new
folder icon next to the top-level folder.

Figure 24 – New Folder Name Box

Renaming Folders
You can rename any folder that you create.

To rename a folder:
1. In the Folder pane, right-click the folder that you want to rename, and then click Rename on the
shortcut menu.
2. Type a new name for the folder, and then press the Enter key.

Deleting Folders
You can delete any folder that you create. When you delete a folder, it is moved to the Deleted Items
folder.

To delete a folder:
1. In the Folder pane, right-click the folder that you want to delete, and then click Delete on the
shortcut menu.
2. The Delete folder dialog box opens asking you to confirm. Click the OK button (see Figure 25).

Figure 25 – Delete Folder Dialog Box

Emptying the Deleted Items Folder

By default, every item that you delete from your mailbox is moved to the Deleted Items folder. You can
permanently delete the item by emptying the Deleted Items folder or by deleting the item individually
from the Deleted Items folder.

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To empty the Deleted Items folder:
1. In the Folder pane, right-click the Deleted Items folder, and then click Empty folder on the
shortcut menu.
2. The Empty folder dialog box opens asking you to confirm. Click the OK button (see Figure 26).

Figure 26 – Empty Folder Dialog Box

Creating Signatures
You can create a signature and have it automatically added to outgoing messages. Signatures can
include text and graphics. Business signatures commonly include the signer’s name, job title, company
name, address, phone number, and email address.

To create a signature:
1. Click the Settings icon on the right side of the Navigation bar, and then click Options on the
menu (see Figure 27).
2. The Mail options page displays. In the left pane, under Mail, under Layout, click Email signature
(see Figure 28).
3. On the Email signature page, select the check boxes that apply.
4. In the Signature field, type your signature in the space below the toolbar.
5. Click Save at the top of the page.

Figure 27 – Settings Menu Figure 28 – Email Signature Page

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Turning on Automatic Replies
You can use the Automatic replies feature to notify people who send you messages that you are not
available to respond. Automatic replies are sent once to each sender. You can create different messages
to send to people inside Cal State LA and people outside Cal State LA.

To turn on automatic replies:

1. Click the Settings icon on the right side of the Navigation bar, and then click Automatic
replies on the menu (see Figure 27).
2. On the Automatic replies page, select the Send automatic replies option button (see Figure 29).
3. Type your message in the box labeled Send a reply once to each sender inside my organization
with the following message.
4. Select or deselect other options as desired, and then click OK at the top of the page.

Figure 29 – Automatic Replies Page

Calendar
The Calendar app allows you to create and track appointments and meetings. You can view your
calendar in four different ways by clicking Day, Work week, Week, or Month in the upper-right corner
of the page (see Figure 30). The small calendar in the left pane can be used to navigate from one date to
another. The current date is highlighted with a dark blue background. The left and right arrows next to
the month name can be used to scroll to another month. You can switch to the Calendar app by clicking
Calendar on the App launcher .

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 Figure 30 – Calendar App in Month View

Creating Appointments
An appointment is a block of time you mark on your calendar for a specific activity. Appointments can
be a single occurrence or can be scheduled to repeat. Appointments appear only on your calendar.

To create an appointment:
1. In the Calendar app, click New on the Action toolbar. A blank Calendar event form displays (see
Figure 31).

Figure 31 – Calendar Event Form

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 2. In the Title field, type a brief description of the appointment.
3. In the Location field, type the location where the appointment will occur.
4. In the Start and End fields, select the appropriate dates and times.
5. If you want the appointment to repeat, select a repeating pattern from the Repeat list.
6. If you have more than one calendar, select which calendar to save the appointment to from the
Save to calendar list.
7. To change when the reminder appears, select a different option from the Reminder list.
8. To change how the appointment appears on your calendar (Free, Working elsewhere,
Tentative, Busy, or Away), select a different option from the Show as list.
9. In the Notes field, type any additional information.
10. When you are done, click Save on the Action toolbar.

Editing or Deleting Appointments

If the information about an appointment has changed since it was created, you can edit the
appointment. You can also delete an appointment and remove it from your calendar.

To edit an appointment:
1. On the calendar, click the appointment that you want to edit.
2. In the appointment callout box, click Edit (see Figure 32).
NOTE: If you are editing a repeating appointment, when prompted, click Edit occurrence to have
your changes affect only that occurrence or Edit series to edit every event in the series.
3. On the Calendar event form, make the desired changes.
4. When you are done, click Save on the Action toolbar.

Figure 32 – Appointment Callout Box

To delete an appointment:
1. On the calendar, click the appointment that you want to delete.
2. In the appointment callout box, click Delete (see Figure 32).
NOTE: If you are deleting a repeating appointment, when prompted, click Delete occurrence to
delete only that occurrence or Delete series to delete every event in the series.
3. The Delete event dialog box opens asking you to confirm. Click the Delete button (see Figure
33).

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 Figure 33 – Delete Event Dialog Box

Creating Meetings
A meeting is an appointment to which you invite other people. Responses to your meeting invitation
appear in your Inbox folder. Like appointments, meetings can be a single occurrence or can be
scheduled to repeat. You create a meeting the same way you do an appointment, but you invite
attendees.

To create a meeting:
1. In the Calendar app, click New on the Action toolbar. A blank Calendar event form displays (see
Figure 31).
2. In the Title field, type the meeting topic.
3. In the Location field, type the location where the meeting will be held.
4. In the Add people field, type the email address of the person that you want to invite to the
meeting, and then press the Enter key (see Figure 34).
5. Repeat step 4 to add additional attendees.
NOTE: After you add all the attendees, you can use the Scheduling assistant to check their
availability.

Figure 34 – Meeting Attendees

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 6. In the Start and End fields, select the appropriate dates and times.
7. If you want the meeting to repeat, select a repeating pattern from the Repeat list.
8. If you have more than one calendar, select which calendar to save the meeting to from the Save
to calendar list.
9. To change when the reminder appears, select a different option from the Reminder list.
10. To change how the meeting appears on your calendar (Free, Working elsewhere, Tentative,
Busy, or Away), select a different option from the Show as list.
11. In the Notes field, type any message that you want to include with your meeting request.
12. When you are done, click Send on the Action toolbar. A meeting invitation is sent to each
attendee and the meeting is added to your calendar. Each person who receives your meeting
invitation can accept, tentatively accept, or decline the invitation.

Rescheduling or Canceling Meetings

You can reschedule or cancel a meeting you previously scheduled.

To reschedule a meeting:
1. On the calendar, click the meeting that you want to reschedule.
2. In the meeting callout box, click Edit (see Figure 35).
NOTE: If you are editing a repeating meeting, when prompted, click Edit occurrence to have
your changes affect only that occurrence or Edit series to edit every event in the series.
3. On the Calendar event form, make the desired changes.
4. When you are done, click Send on the Action toolbar to send an update to the attendees.

Figure 35 – Meeting Callout Box

To cancel a meeting:
1. On the calendar, click the meeting that you want to cancel.
2. In the meeting callout box, click Cancel, and then click Send the cancellation now on the menu
that appears. A cancellation notice is sent to the attendees.
NOTE: If you want to include a message with the cancellation notice (e.g., the reason you are
cancelling the meeting), click the Edit the cancellation before sending option on the menu, type
your message in the text box that appears, and then click the Send button.

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Responding to Meeting Invitations
Other people may invite you to meetings. Meeting invitations appear in your Inbox folder. You can
respond to a meeting invitation by accepting, tentatively accepting, or declining the invitation. You can
also propose a new meeting time. When you accept or tentatively accept a meeting invitation, it gets
added to your calendar.

To respond to a meeting invitation:

1. In the Mail app, in the Content pane, select the meeting invitation to which you want to
respond.
2. In the Reading pane, click Accept , Tentative , or Decline , and then click the desired
option on the menu that appears (see Figure 36).
NOTE: If you click the Edit the response before sending option on the menu, type your
comment in the text box that appears, and then click the Send button.

Figure 36 – Meeting Invitation in the Reading Pane

People
The People app provides access to your personal contacts and the campus directory (see Table 2 and
Figure 37). You can switch to the People app by clicking People on the App launcher .

Table 2 – People App Elements

Name Description
Action toolbar Provides quick access to the most commonly used commands, including search.
Folder pane Displays contact folders. Click the Expand arrow to show the folder list, or click
the Collapse arrow to hide it.
Content pane Displays a list of all the contacts in the current folder.
Reading pane Displays the contact card for the selected person.

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 Figure 37 – People App

Creating Contacts
You can create contacts to store information about the
people you regularly communicate with, including their
name, email address, street address, and phone
number.

To create a contact:
1. In the People app, in the Folder pane, select the
folder in which you want to create the contact.
2. Click New on the Action toolbar. The Add
contact form displays (see Figure 38).
3. Enter a name and any other information that
you want to include for the contact.
NOTE: Click the Add icon next to the desired
field to see more options for that field.
4. When you are done, click Save on the Action
toolbar.

Figure 38 – Add Contact Form

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Editing Contacts
If the information about a contact has changed since it was created, you can edit the contact.

To edit a contact:
1. In the People app, in the Content pane, select the contact that you want to edit. The contact
card for the selected person is displayed in the Reading pane (see Figure 39).
2. Click Edit on the Action toolbar.
3. On the Edit contact form, make the desired changes.
4. When you are done, click Save on the Action toolbar.

Figure 39 – Contact Card

Deleting Contacts
When you delete a contact, it is moved to the Deleted Items folder.

To delete a contact:
1. In the People app, in the Content pane, select the contact that you want to delete. The contact
card for the selected person is displayed in the Reading pane.
2. Click Delete on the Action toolbar.
3. The Delete contact dialog box opens asking you to confirm. Click the Delete button (see Figure
40).

Figure 40 – Delete Contact Dialog Box

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Creating and Editing Contact Lists
A contact list (also known as a distribution list) is a collection of contacts. It provides an easy way to
send email messages and meeting invitations to a group of people.

To create a contact list:

1. In the People app, in the Folder pane, select the folder in which you want to create the contact
list.
2. On the Action toolbar, click the New down arrow, and then click Contact list on the menu (see
Figure 41). A blank Contact list form displays (see Figure 42).

Figure 41 – New Menu in the People App

Figure 42 – Contact List Form

3. In the List name field, type a name for the contact list.
4. In the Add members field, type the email address of the person that you want to add to the
contact list, and then press the Enter key.
5. Repeat step 4 to add additional members.
6. In the Notes field, type any additional information.
7. When you are done, click Save on the Action toolbar.

To edit a contact list:

1. In the People app, in the Content pane, select the contact list that you want to edit. The contact
card for the selected list is displayed in the Reading pane.
2. Click Edit on the Action toolbar.
3. On the Contact list form, make the desired changes.

NOTE: You can remove a member from a contact list by clicking the Delete button to the
right of the member’s name (see Figure 43).
4. When you are done, click Save on the Action toolbar.

23 | Microsoft Office 365 Outlook Web App (OWA)

 Figure 43 – Contact List Members

Logging Out
Logging out helps prevent someone else from accessing your mailbox. When you are done using Office
365 OWA, you should log out and close the web browser window.

To log out of Office 365 OWA:

1. Click your profile picture on the right side of the Navigation bar, and then click Sign out on the
menu (see Figure 44).
2. Close the web browser window.

Figure 44 – Profile Menu

Accessing Office 365 OWA on Mobile Devices

You can use mobile devices such as phones and tablets to access Office 365 OWA. Setup instructions for
various mobile devices are available on the Phone and tablet setup reference page.

24 | Microsoft Office 365 Outlook Web App (OWA)