No Customer Type Items Net Sales Mode of Payment Gender Married Age

1 Regular 1 29.00 Discover Male Married 32

2 Promotional 1 25.00 Proprietary Card Female Married 48
3 Regular 1 22.00 Proprietary Card Female Married 32
4 Promotional 1 27.00 Proprietary Card Female Married 40
5 Regular 2 35.00 MasterCard Female Married 34
6 Regular 1 31.00 MasterCard Female Married 44
7 Promotional 2 33.00 Proprietary Card Female Married 30
8 Regular 1 22.00 Visa Female Married 40
9 Promotional 2 43.00 American Express Female Married 46
10 Regular 1 33.00 Proprietary Card Female Married 36
Customer Customer
Feedback Feedback
Product Store
3 Unacceptable
4 Average
2 Good
3 Average
2 Unacceptable
2 Poor
3 Average
4 Excellenet
2 Average
4 Average
1 Each row is an observation and each column is a variable

2 Variable Quantiative / Qualitative

Customer Type Categorical
Items Quantitative
Net Sales Quantitative
Mode of Payment Categorical
Gender Categorical
Married Categorical
Age Quantitative
Customer Feedback Product Quantitative
Customer Feedback Store Categorical

3 Variable Measurement Scale

Customer Type Nominal Scale
Items Ratio Scale
Net Sales Ratio Scale
Mode of Payment Nominal Scale
Gender Nominal Scale
Married Nominal Scale
Age Ratio Scale
Customer Feedback Product Interval Scale
Customer Feedback Store Ordinal Scale
Mode of Payment Mode of Payment Freq Rel freq %f
Proprietary Card Proprietary Card 5 0.5 50
Visa Visa 1 0.1 10
Proprietary Card Discover 1 0.1 10
Proprietary Card MasterCard 2 0.2 20
Discover American Express 1 0.1 10
MasterCard TOTAL 10 1 100
Proprietary Card
Proprietary Card
MasterCard
American Express Chart Title Chart Title
6
5
4
3
2
Proprietary Card Visa 1
Discover MasterCard 0
American Express Proprietary Visa Discover MasterCard
Card
 Make a copy of the variable Copied column from Data to Sheet
Copied column from A in C
(Need the info in A)
Unique values
Select C
Data - Remove Duplicates - OK
Enter Frequency in D1
Frequency D2: =COUNTIF($A$2:$A$11,C2)
Copy cell D2 to cells D3:D6
C7: TOTAL
Total # of Observations
D7: = sum(D2:D6)
Chart Title Enter Relative Frequency in E1
Relative Frequency E2: = D2 / $D$7; Copy E2 to E3:E6
E7: =sum(E2:E6)
Enter % Frequency in F1
% Frequency F2 = E2 * 100; Copy F2 to F3:F6
F7: =sum(F2:F6)
Select C2:D6
Bar Graph
Visa Discover MasterCard American Insert - column chart - 2d
Express Select C2:D6
Pie Chart
Insert - Pie - 2d
2 to E3:E6
Net Sales Net Sales Count - Net Sales
22.00 22-26 3 Total
22.00 27-31 3 12

25.00 32-36 3 10
27.00 42-45 1 8
29.00 Total Result 10 6 Count - Net Sal
31.00 4
33.00 2
33.00
0
35.00 22-26 27-31 32-36 42-45 Total
Result
43.00
 Insert Pivot Table
tal Select Range: Net Sales Data
Pivot Table Select Location C1
Select Net Sales
Drag Net Sales to Rows
Count - Net Sales Place cursor on D2
Frequency
Right Click and Select Summarize Rows by COUNT
Place Cursor on C2
Class Intervals Right Click & Select Group
45 Total Start: 20; End:45; By: 5
Result
Histogram Stay in Pivot Table; Analyze,- Pivot Chart - Column
Select Class Interval on Chart
Right Click & Select Format Axis
Clean Up
Select Axis Options – Series Total
Gap Width = 0%
No Net Sales No Net Sales
3 22.00 3 22.00
8 22.00 8 22.00
2 25.00 2 25.00
4 27.00 4 27.00
1 29.00 1 29.00
6 31.00 6 31.00
10 33.00 10 33.00
7 33.00 7 33.00
5 35.00 5 35.00
9 43.00 9 43.00
Mean 30.00 Mean 30.00
Median 30.00 Median 30.00
Q1 25.00 Q1 25.50
Q2 30.00 Q2 30.00
Q3 33.00 Q3 33.00
Max 43.00 Max 43.00
Min 22.00 Min 22.00
Since Mean = Median, the histogram may be symmetric
Since Q2 is closer to Q3 than Q1, the histogram may be left skewed
No Net Sales Net Sales - Mean (Net Sales - Mean)2 No
3 22.00 -8.00 64.00 3
8 22.00 -8.00 64.00 8
2 25.00 -5.00 25.00 2
4 27.00 -3.00 9.00 4
1 29.00 -1.00 1.00 1
6 31.00 1.00 1.00 6
10 33.00 3.00 9.00 10
7 33.00 3.00 9.00 7
5 35.00 5.00 25.00 5
9 43.00 13.00 169.00 9
SUM 0.00 376.00
Mean 30.00 Mean
Q1 25.00 Q1
Q2 30.00 Q2
Q3 33.00 Q3
Max 43.00 Max
Min 22.00 Min

Range 21.00 Range

IQR 8.00 IQR
Variance 41.7778 Variance
Net Sales
22.00
22.00
25.00
27.00
29.00
31.00
33.00
33.00
35.00
43.00

30.00
25.50
30.00
33.00
43.00
22.00

21.00
7.50
41.7778
No Net Sales z-score Outlier? Chebychev
(𝑋 ̅±𝑘𝑠) 𝑋 ̅−𝑘𝑠
3 22.00 -1.2377 Yes k
8 22.00 -1.2377 Yes 2 75.00% 17.07
2 25.00 -0.7736 No 3 88.89% 10.61
4 27.00 -0.4641 No
1 29.00 -0.1547 No
6 31.00 0.1547 No Q1 - 1.5 IQR Q3 + 1.5 IQR
10 33.00 0.4641 No 14.25 44.25
7 33.00 0.4641 No
5 35.00 0.7736 No
9 43.00 2.0113 Yes Five Number Summary
Mean 30.00 Min Q1 Q2
Q1 25.50 22.00 25.50 30.00
Q2 30.00
Q3 33.00
Max 43.00
Min 22.00

Range 21.00
IQR 7.50
Variance 41.7778
STD 6.4636
v
𝑋 ̅+𝑘𝑠
Outlier
42.93 1
49.39

Outlier

ber Summary
Q3 Max
33.00 43.00
No Age Net Sales
X Y (X - Mean) (X - Mean)2 (Y - Mean) (Y - Mean)2
3 32 22.00 -6.2 38.44 -8.00 64.00
8 40 22.00 1.8 3.24 -8.00 64.00
2 48 25.00 9.8 96.04 -5.00 25.00
4 40 27.00 1.8 3.24 -3.00 9.00
1 32 29.00 -6.2 38.44 -1.00 1.00
6 44 31.00 5.8 33.64 1.00 1.00
10 36 33.00 -2.2 4.84 3.00 9.00
7 30 33.00 -8.2 67.24 3.00 9.00
5 34 35.00 -4.2 17.64 5.00 25.00
9 46 43.00 7.8 60.84 13.00 169.00
Sum 382 300 0.0000 363.6000 0.0000 376.0000
Mean 38.2 30
STDEV 6.3561 6.4636

Covariance 4.6667
Corr. Coeff 0.1136
 Scatterplot
(X - Mean)*(Y - Mean) SelectB3:C12
49.6 Insert - Scatter
-14.4 ASSOCIATION
-49 r close to 0: Net Sales is not dependent on Age
-5.39999999999999 No pattern in Scatterplot: No dependency
6.2
5.8
-6.60000000000001 Chart Title
-24.6 50.00
45.00
-21
40.00
101.4 35.00
42.0000 30.00
25.00
20.00
15.00
10.00
4.6667 5.00
0.1136 0.00
25 30 35 40 45 50
 Customer
Customer Feedback
No Type Store Count - Customer FeedbackStore Customer FeedbackStore
3 Regular Good Customer Type Average
8 Regular Excellenet Promotional 4
2 PromotionalAverage Regular 1
4 PromotionalAverage Total Result 5
1 Regular Unacceptable
6 Regular Poor
10 Regular Average Customer Feedback on
7 PromotionalAverage Customer Type Average
5 Regular Unacceptable Promotional 4

9 PromotionalAverage Regular 1
Grand Total 5
 Insert Pivot Table
er FeedbackStore
Excellenet Good Poor Unacceptable Total Result Select Range: B1:C11
4 Select Location E1
1 1 1 2 6 Drag Type to Row
1 1 1 2 10 Drag Feedback to Column
Drag Feedback to Values

Customer Feedback on Store

Excellenet Good Poor Unacceptable Grand Total
4

1 1 1 2 6
1 1 1 2 10