INSTRUCTIONS

Gas Inspector Monitor Software

for use with Det-Tronics®
FlexVu® Universal Display
Model UD10
Important
All firmware versions of the FlexVu® UD10 are
compatible with the latest Gas Inspector Monitor
(1.6.xx). To take full advantage of the latest Gas
Inspector Monitor features, the FlexVu UD10
firmware must be 2.80 or higher. The firmware
version is located in the Systems Setup window
(see Figure 11).

Description
The FlexVu Universal Display Model UD10 is designed
and approved as a ‘stand alone’ device, while also
performing all the functions of a gas controller. When the
FlexVu UD10 is used in combination with a compatible
Hardware Requirements
Detector Electronics Corporation (Det-Tronics®) gas
sensor/detector, it is able to record important information Gas Inspector Monitor software can operate on most
(alarms, faults, and calibrations) from the sensor/detector. Intel® based computers running Microsoft® Windows
The information is date and time stamped, and stored XP or Windows 7. When installing Gas Inspector Monitor
in the electronics module of the FlexVu UD10. Gas in Windows 7, ensure that the PC is a 32-bit version.
Inspector Monitor allows the user to later upload the Currently, 64-bit computers running Windows 7 are
stored information to a Personal Computer (PC), where it incompatible with Gas Inspector Monitor.
can be displayed, saved, or printed.
A minimum of 16 megabytes of RAM is required, however,
32 or more megabytes are recommended for optimum
FEATURES performance. The software also requires a color monitor
with a minimum resolution of 640 by 480, and a hard
• Data logs available for Det-Tronics sensors/detectors drive with at least 10 megabytes of free space.
(see Table 1)
• Displays real time fault/alarm indicators Installation
• Stored data can be uploaded to a PC
Software
• Logs can be viewed, stored to a file, or printed.
Caution
Table 1—Data Logging Capabilities The PC must always be located in a non-hazardous
Calibration Log Storage
controlled location.
UD10 SENSOR/DETECTOR
Note
GT3000 X X
It is recommended that the installation of the USB
PIR9400 X
and RS-485 drivers be completed before installing
PIRECL X X
the Gas Inspector Monitor software.
OPECL X X
NTMOS X
C706X X
Note
CGS X
The following procedures are for Windows XP. If
NOTE: All event logs are stored in the UD10.
using Windows 7, note that the dialog windows
may appear different from the examples shown.

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 5. On the following window, select “Install the software
Warning
automatically (Recommended),” then click Next
Do not open the FlexVu UD10 assembly in a
(Figure 3).
hazardous area when power is applied.

Driver Software
The first installation setup is for the USB driver followed
automatically by the installation of the RS-485 driver.
Follow these steps to install the driver software:
1. Apply power to the FlexVu UD10. Allow it to warm
up and reach a normal operating mode.
2. Insert the driver installation CD.
3. Connect the RS-485 to the FlexVu UD10’s Modbus
terminal, then connect the converter to a USB port on
the PC (Figure 1).
CONNECT THIS END TO
THE PC USB PORT

Figure 3—Recommended Driver Installation

6. Installation will begin when the Hardware Installation

window appears. Click Continue Anyway to proceed
with the installation (Figure 4).

A2497

CONNECT THIS END TO

THE FLEXVU UD10
RS485 PORT (J2)

Figure 1—Gas Inspector Connector with RS-485 to USB Converter

Note
The Gas Inspector Connector includes a universal
power supply that can plug into any standard
120/240 Vac outlet.

4. The Found New Hardware Wizard will appear. Select

“No, not this time,” then click Next (Figure 2).

Figure 4—Hardware Installation Window

Figure 2—Found New Hardware Wizard

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7. When installation is complete, a confirmation window 3. Choose a destination (Figure  7) for installing Gas
will appear (Figure 5). Click Finish to complete this Inspector Monitor, then click Next to continue.
stage of the installation.

Figure 7—Install Destination

4. A confirmation window will appear to verify that

the installation should begin. Click Next to confirm
(Figure 8).

Figure 5—Completed Driver Installation

8. The installation process for the RS-485 driver will

begin automatically. Follow the instructions from
Step 4 to complete the installation for the RS-485.

Gas Inspector Monitor Software

NOTE
It is strongly recommended that all running Figure 8—Conirm Installation
programs in Windows be closed before installing
the Gas Inspector Monitor software.

Note 5. When the installation is complete, a confirmation

Uninstall all previous versions of Gas Inspector window will appear (Figure  9). Click Close to end
Monitor and restart the computer before the installation process.
proceeding to Step 1.

1. Insert the Gas Inspector Monitor software CD

(p/n 010268-001).
2. Click Next on the Welcome window (Figure 6).

Figure 9—Installation Complete Window

Figure 6—Welcome Window

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Active X Software 4. Click the large button to continue (Figure 10C).
At the initial startup of Gas Inspector Monitor, some
users may be alerted to install Active X (Figure 10). This
installation is performed only once and is required for
Gas Inspector Monitor to function correctly. If the alert
for Active X does not appear, proceed to the “Startup”
section.

Figure 10C—Installation Location Window

Figure 10—Install Active X Alert

5. Click Continue on the Program Group window to
continue the installation (Figure 10D).
Use the following procedure to install Active X:

1. Click on the “setuppad” installer, located on the Gas

Inspector Monitor software CD.
2. Click Yes to accept the End User Agreement
(Figure 10A).

Figure 10D—Program Group Window

6. Click OK on the next window to exit the

installer (Figure 10E).

Figure 10A—End User Agreement Window

3. Click Continue on the Welcome window (Figure 10B).

Figure 10E—Exit Installer Window

Figure 10B—Welcome Window

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Startup

Note
Communication between the FlexVu UD10 module
and the PC uses the Modbus RTU protocol, with
the FlexVu UD10 module configured as a Modbus
slave.

Warning
Do not open the FlexVu UD10 assembly in a
hazardous area when power is applied.

1. With the FlexVu UD10 in a normal operating mode,

open Gas Inspector Monitor. The System Setup
window will open with the recommended Modbus
Settings of 9600 baud rate, no parity, and a polling
address of 1 (Figure 11).

Figure 12—Computer Management Window

3. Click Find Device to create a connection between

the FlexVu UD10 and the PC. A dialog box will
appear above the System Setup window to confirm
the connection (Figure  13). Click OK, then click
Proceed to continue.

Figure 11—System Setup with Default Settings

2. Verify that the appropriate PC Comm port is selected

Figure 13—Device Connected Dialog Box
by looking in the Windows Device Manager for the
correct setting. This is accomplished by right-clicking
on My Computer (from the Start Menu), then select
“Manage.” When the Computer Management window Note
appears, select Device Manager (Figure  12) and In cases where the FlexVu UD10 cannot be
expand the menu tree for Ports (COM & LPT). Make found (Figure 14) after selecting “Find Device,” the
sure the RS-485 Port is using the same Comm Port settings entered in the System Setup are incorrect
shown in the System Setup window (Figure 11). or the USB converter is faulty. Uninstall and
reinstall the drivers to resolve this problem.

Figure 14—Device Not Connected Dialog Box

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Uninstalling drivers Event Logs
1. To uninstall drivers, right-click on My Computer and Event logs are listed by Event (number), Date, Time,
select “Manage” to open the Computer Management Description, and Event ID. Each Event ID number is
window. Select “Device Manager” (Figure 12). related to a specific Description (e.g. POWER UP, LOW
2. Expand the “Universal Serial Bus controllers” tree, ALARM ON, etc.). Normal status is highlighted in green,
and the USB converter will be listed by model faults in yellow, and alarm events are red (Figure 20).
number. Right-click on the appropriate model and
choose “Uninstall.” Calibration Logs

3. Click OK to confirm removal of the drive. The same Calibration logs are listed by Event (number), Date, Time,
steps can be used to uninstall the RS-485 driver. Description, Event ID, Cal Zero, and Cal Span. Each
Event ID number is related to a specific Description (e.g.
ZERO CAL, SPAN CAL, etc.). The values under the Cal
Zero and Cal Span columns represent the “Raw Sensor
Tools Menu A-to-D (Analog-to-Digital) Counts.” Normal calibration
status is highlighted in green, calibration faults in yellow,
After the user completes all the required installations, Gas
and failed calibrations are red (Figure 21).
Inspector Monitor is ready to monitor information stored
in the FlexVu UD10. The monitoring tools accessible to
the user are Logs, Status, and System Setup. Sort Order
By default, logs are sorted by most recent date and time.
Logs can also be sorted by description (alphabetically),
Logs by double-clicking on the Description column header.

This option opens the Logs window, where the user can SAVING FILES
select between Event Logs or Calibration Logs. Choose To save a file for use in a spreadsheet, such as Excel,
the log type to be retrieved by selecting from the drop- click the Export to File button (Figure 17).
down menu, labeled “Log Type” (Figure  15). Storing
and retrieving of event logs are performed by the FlexVu
UD10, for all sensor/detector types. Depending on the
sensor/detector logging capabilities, calibration logs
are stored in the sensor/detector or in the FlexVu UD10,
Figure 17—Export to File
(Table 1). All Event and Calibration Logs are dated and
time stamped.

Additional buttons
The Stop button (Figure  18) will immediately suspend
the retrieval of an event log or calibration log. Click the
Retrieve Logs button to begin a new retrieval.
Figure 15—Log Type Selection

To begin retrieving logs, click the Retrieve Logs button

(Figure 16).
Figure 18—Stop

The Close button (Figure  19) exits the Logs window,

Figure 16—Retrieve Logs
allowing other user accessible tools to be selected.

All data is stored in non-volatile memory, which can

accommodate approximately 1000 events. When
the maximum is exceeded, the oldest events are
automatically overwritten to make room for the newest
Figure 19—Close
events.

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 Figure 20—Example of Event Logs

Figure 21—Example of Calibration Logs

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 The Fault/Status window displays various status and
Status fault information about the FlexVu UD10 and the device
connected to it. Note that all information in this window is
Click the Status button to view the current status of the read only. The FlexVu UD10 and the connected device
FlexVu UD10 and the connected device. By default, each have their own distinct Fault/Status windows
the status window displays the FlexVu UD10 information (Figures 22-25).
only. Select the Device tab to view information about the
connected device.

GAS LEVEL= THE CURRENT GAS LEVEL READ BY THE UD10.

TEMPERATURE= CURRENT OPERATING TEMPERATURE OF THE UD10.

mA= THE CURRENT MILLIAMP LEVEL OF THE DEVICE

CONNECTED TO THE UD10.

EXIT= RETURN TO PREVIOUS SCREEN (TOOLS MENU).

UD10 and CONNECTED DEVICE TABS

STATUS DESCRIPTION

ANY FAULT GENERAL FAULT INDICATION.

WARM UP UD10 IS IN THE POWER-UP MODE.

LOW RELAY ACTIVE LOW ALARM IS ACTIVE.

HIGH RELAY ACTIVE HIGH ALARM IS ACTIVE.
NOTE 1: ALL INFORMATION DISPLAYED
AUXILIARY ACTIVE AUXILIARY ALARM IS ACTIVE. ON THIS SCREEN IS READ ONLY.

OUTPUT CURRENT FIXED CURRENT IS FIXED FOR TESTING THE 4-20 LOOP.
NOTE 2: INDICATORS THAT ARE LABELED
THERE IS ACCESS TO THE FACTORY CONFIGURATION VARIABLES “RSVD,” ARE NOT USED.
MODBUS WRITE ENABLED
IN THE UD10.

HART SELF TEST HART INITIATED SELF TEST IS IN PROCESS.

RESPONSE TEST 4-20 IS LOCKED AT 4.0 mA FOR TESTING THE DISPLAY

MANUAL SELF TEST MANUAL SELF TEST IS IN PROCESS.

THERE IS NO COMMUNICATION BETWEEN THE UD10 AND THE

INPUT HART CONNECTED HART BASED DETECTOR.

Figure 22—FlexVu UD10 Status Indicators Defined

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 FAULT CONDITION DESCRIPTION RECOMMENDED ACTION

EE FAULT FAULT IN NON-VOLATILE CONFIGURATION MEMORY. RETURN TO FACTORY.

ADC FAULT ADC REFERENCE VOLTAGE TOO HIGH OR LOW. RETURN TO FACTORY.

CHECK POWER SOURCE.

24 VOLT FAULT PROBLEM IN THE 24 VOLT POWER SUPPLY OR POWER WIRING.
RETURN TO FACTORY.
FLASH FAULT FAULT IN VOLATILE MEMORY. RETURN TO FACTORY.

RAM FAULT FAULT IN VOLATILE MEMORY. RETURN TO FACTORY.

WDT FAULT WATCHDOG TIMER IS NON-FUNCTIONAL. RETURN TO FACTORY.

12 VOLT FAULT 12 VOLT INTERNAL POWER SUPPLY OUT OF TOLERANCE. RETURN TO FACTORY.

5 VOLT FAULT 5 VOLT INTERNAL POWER SUPPLY OUT OF TOLERANCE. RETURN TO FACTORY.

3 VOLT FAULT 3 VOLT INTERNAL POWER SUPPLY OUT OF TOLERANCE. RETURN TO FACTORY.

OUTPUT LOOP FAULT FAULT IN 4-20 mA OUTPUT LOOP. CHECK 4-20 mA LOOP WIRING FOR SHORTS OR OPENS.

CHECK SENSOR WIRING.

INPUT LOOP FAULT FAULT IN SENSOR OR SENSOR LOOP. CALIBRATE SENSOR.
ENSURE THAT SENSOR TYPE MATCHES CONFIGURATION.

NOTE 1: ALL INFORMATION DISPLAYED

ON THIS SCREEN IS READ ONLY.

NOTE 2: INDICATORS THAT ARE LABELED

“RSVD,” ARE NOT USED.

Figure 23—FlexVu UD10 Fault Indicators Defined

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 STATUS DESCRIPTION

WRITE PROTECT THE DEVICE IS IN THE WRITE PROTECT MODE.

RESPONSE TEST 4-20 IS LOCKED AT 4.0 mA FOR TESTING THE DEVICE.

4-20 FIXED OUTPUT CURRENT IS FIXED FOR TESTING 4-20 LOOP.

SENSOR REMOVED SENSOR MODULE IS MISSING OR DEFECTIVE.

SENSOR END OF LIFE (CGS ONLY) SENSOR NEEDS REPLACEMENT.

LOOP TEST ACTIVE 4-20 LOOP IS IN PROCESS.

TDSA ALARM NOT USED.

QUICK ALARM NOT USED.

STATUS DESCRIPTION

CALIBRATION ACTIVE CALIBRATION IS IN PROCESS.

NOTE 1: ALL INFORMATION DISPLAYED
WARM UP MODE DEVICE IS IN POWER-UP MODE. ON THIS SCREEN IS READ ONLY.
LOW ALARM A LOW ALARM CONDITION HAS BEEN DETECTED. NOTE 2: EACH DETECTOR TYPE UTILIZES A SET OF DEVICE
AUXILIARY ALARM AN AUXILIARY ALARM CONDITION HAS BEEN DETECTED. SPECIFIC STATUS BITS THAT DETERMINE WHICH
INDICATORS BECOME ACTIVE DURING AN ALARM OR FAULT.
HIGH ALARM A HIGH ALARM CONDITION HAS BEEN DETECTED.

HART SELF TEST HART INITIATED SELF TEST IS IN PROCESS.

A CHANGE HAS BEEN MADE TO A CRITICAL DEVICE

CONFIGURATION CHANGE
PARAMETER.

ALIGNMENT MODE DEVICE IS IN A SPECIAL ALIGNMENT MODE (FOR OPECL).

Figure 24—Device Status IndIcators Defined (GT3000 Shown)

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 STATUS DESCRIPTION RECOMMENDED ACTION

LOOP FAULT CURRENT LOOP BELOW FAULT THRESHOLD. CHECK 4-20 mA LOOP WIRING FOR SHORTS OR OPENS.

24 VOLT POWER SUPPLY VOLTAGE TOO LOW OR

SUPPLY VOLTAGE FAULT VERIFY PROPER WIRING TO THE DEVICE AND CORRECT VOLTAGE LEVEL AT THE DISPLAY AND DETECTOR.
TOO HIGH.

THIS FAULT CAN BE CAUSED IF THE CALIBRATION IS ALLOWED TO TIME OUT. IF SO, RE-CALIBRATE.
ENSURE THAT THERE IS ENOUGH GAS IN THE CALIBRATION BOTTLE TO COMPLETE THE CALIBRATION.
CALIBRATION FAULT UNSUCCESSUL CALIBRATION
ENSURE THAT THE GAS BEING USED FOR CALIBRATION IS THE CORRECT TYPE AND CONCENTRATION.
IT MUST MATCH THE CONFIGURED SETTING.

MEMORY FAULT SELF-DETECTED MEMORY FAULT. RETURN TO FACTORY.

ADC FAULT SELF-DETECTED ADC FAULT. RETURN TO FACTORY.

INTERNAL VOLTAGE FAULT SELF-DETECTED VOLTAGE FAULT. CHECK SUPPLY VOLTAGE. RETURN TO FACTORY.

THIS DEVICE MAY HAVE BEEN CALIBRATED WITH BACKGROUND

ZERO DRIFT SENSOR SIGNAL HAS DRIFTED NEGATIVE.
GAS PRESENT. PURGE WITH CLEAN AIR AND RE-CALIBRATE.

TEMP. SENSOR FAULT TEMPERATURE SENSOR IS OUT OF RANGE. RETURN TO FACTORY.

CALIBRATING THE SENSOR WILL CLEAR THE FAULT.

WRONG SENSOR TYPE NEW OR DIFFERENT SENSOR TYPE IS INSTALLED. THE “CHANGE SENSOR TYPE” COMMAND CAN BE SENT FROM THE UD10 IF THE SENSOR IS
PRE-CALIBRATED
LAMP FAULT OPEN OR SHORTED LAMP. REPLACE LAMP IF POSSIBLE. RETURN TO FACTORY.

ALIGNMENT FAULT ALIGNMENT PROBLEM. CHECK ALIGNMENT.

BLOCKED OPTIC FAULT OPTICAL PATH IS BLOCKED. LOCATE AND REMOVE OBSTRUCTION FROM THE OPTICAL PATH.

CAL LINE ACTIVE CAL LINE IS ACTIVE AT START-UP. ENSURE THAT THE CAL LINE WIRING IS NOT SHORTED AND THE SWITCH IS OPEN.
CHECK SENSOR WIRING. CALIBRATE SENSOR.
SENSOR FAULT SELF-DETECTED FAULT WITH THE SENSOR.
ENSURE THAT SENSOR TYPE MATCHES CONFIGURATION.

NOISE FAULT EXCESSIVE NOISE ON SIGNAL. CHECK ALIGNMENT OF THE DETECTOR.

ALIGN ADC SAT ALIGNMENT ADC SATURATED. CHECK ALIGNMENT OF THE DETECTOR.

STATUS DESCRIPTION RECOMMENDED ACTION

ALIGN FAULT ALIGNMENT FAULT. CHECK ALIGNMENT.

ALIGN WARNING ALIGNMENT WARNING. CHECK ALIGNMENT.

DAC FAULT DAC FAULT DETECTED RETURN TO FACTORY.

DETECTOR OUTPUT IS HIGHER THAN SPECIFIED
HIGH FAULT CHECK SENSOR WIRING FOR SHORTS AND VERIFY CORRECT SENSOR TYPE AND CALIBRATION.
LIMIT.
DETECTOR OUTPUT IS LOWER THAN SPECIFIED
LOW FAULT CHECK SENSOR WIRING FOR OPENS AND CORRECT SENSORY TYPE AND CALIBRATION.
LIMIT.
WARM UP FAULT DEVICE IS WARMING UP. WAIT FOR WARM UP TO COMPLETE.

REF. CHANNEL FAULT ERROR IN THE REFERENCE CHANNEL. RETURN TO FACTORY.

AN ACTIVE CHANNEL FAULT WOULD INDICATE AN ERROR IN THE ACTIVE CHANNEL.
ACTIVE CHANNEL FAULT ERROR IN THE ACTIVE CHANNEL
MOST LIKELY WILL REQURE FACTORY SERVICE.

INCOMPATIBLE VERSION NOT USED N/A

DETECTION DISABLED NOT USED N/A

Oi FAULT NOT USED N/A

DIMINISHED DETECTION
NOT USED N/A
FAULT
COMMUNICATION FAULT NOT USED N/A

GENERAL FAULT A FAULT OF ANY TYPE HAS OCCURED REFERENCE THE SPECIFIC FAULT FOR RECOMMENDED ACTION

NOTE 1: ALL INFORMATION DISPLAYED

ON THIS SCREEN IS READ ONLY.

NOTE 2: EACH DETECTOR TYPE UTILIZES A SET OF DEVICE

SPECIFIC STATUS BITS THAT DETERMINE WHICH
INDICATORS BECOME ACTIVE DURING AN ALARM OR FAULT.

NOTE 3: INDICATORS THAT ARE LABELED

“RSVD,” ARE NOT USED.

Figure 25—Device Fault Indcators Defined (GT3000 Shown)

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 Note
System SETUP Det-Tronics reserves the right to apply a service
charge for repairing returned product damaged as
Clicking the System Setup button will open the System a result of improper packaging.
Setup window (shown below) where current settings can
be viewed. It is also useful for troubleshooting the cause
of any communication problem that might occur between Return all equipment transportation prepaid to the factory
the FlexVu UD10 and the PC. in Minneapolis.

NOTE ORDERING INFORMATION

This System Setup window also appears each
time Gas Inspector Monitor is opened (see When ordering, please specify:
Figure 11 in the “Startup” section).
Part Number Description
010204-001 W6300G1003, Gas Inspector
Connector (includes Gas Inspector
Monitor Software CD)

010268-001 Gas Inspector Monitor Software CD

For assistance in ordering a system to fit your application,

please contact:

Detector Electronics Corporation

6901 West 110th Street
Minneapolis, Minnesota 55438 USA
Operator: (952) 941-5665 or (800) 765-FIRE
Customer Service: (952) 946-6491
System Setup Window Fax: (952) 829-8750
Web site: www.det-tronics.com
E-mail: [email protected]

Replacement parts
The Inspector Connector is not designed to be repaired
in the field. If it is determined that the problem is caused
by an electronic defect, the device must be returned to
the factory for repair.

Prior to returning devices, contact the nearest local

Detector Electronics office so that a Return Material
Identification (RMI) number can be assigned. A
Environmental Protection
written statement describing the malfunction must
Waste electrical products should not be disposed of
accompany the returned device or component to
with industrial and commercial waste. Please recycle
assist and expedite finding the root cause of the
where facilities exist. Check with your Local Authority
failure. or the local Detector Electronics office for recycling
advice.
Pack the unit properly. Always use sufficient packing
material in addition to an antistatic bag as protection
from electrostatic discharge.

Specifications subject to change without notice.

ER
ED BY UL
AN
Detector Electronics Corporation
T D
IS
Det-Tronics, the DET-TRONICS logo, and FlexVu are registered trademarks 6901 West 110th Street • Minneapolis, Minnesota 55438 USA
G

BS
RE

or trademarks of Detector Electronics Corporation in the United States, other ISO 9001
countries, or both. Other company, product, or service names may be trademarks Operator: (952) 941-5665 or (800) 765-FIRE
REGIS
REGI

Customer Service: (952) 946-6491 • Fax (952) 829-8750

RM

TER TE
ED FIR RED FI

or service marks of others.

M
S

NO
. 6
A 23 82
05 • NO. 25

©Copyright Detector Electronics Corporation 2013. All rights reserved. http://www.det-tronics.com • E-mail: [email protected]

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