Quality Systems Engineer – Job Description
(Job Code and Level: QMS003)
Definition:
Contributes to developing the Quality strategy, policies, processes, standards
and systems for the Company and its supply chain to operate within. May
undertake auditing to ensure compliance although this may be carried out by
a third party accredited body.
Overall Purpose of the Role:
Responsible for operating the Quality Management System (QMS), writing
procedures and processes to support the QMS development. Lead and
undertake audits across all areas of the business as well as across the supply
chain. Provide training and champion the Quality Management System. Work
on many phases or sub-tasks of projects or entire projects of moderate
complexity, with results impacting on project completion. Work under general
supervision, reviewed at project milestones and/or on completion by Senior
Management.
Key Responsibilities:
General and Task Management
Oversee effective implementation of the Quality Management System
throughout the company, including any business accreditations
Maintain the Quality Manuals and Quality Procedures and ensure contents
are appropriate for business
Analyse current and future procedural needs of the business
Organise and manage the plant internal audit system and the corrective
action reporting system
Conduct Quality Systems audits and assist in training/guidance to other
auditors
Host external Quality System audits
Provide training on Quality issues and business processes
Coordinate the review of Quality procedures associated with plant
continuous improvement initiatives
Plan Standard Operating practices required under the overriding Quality
procedures
Maintain the Standard Operating Procedure content and coordinate the
issuing of these documents
Support other functional areas of the business including procurement,
business services and design
Undertake internal project and management audits during the tender,
design and manufacture stages
Collate quality data for monitoring targets
Assist with training of quality awareness
Report on Key Performance Indicators (KPIs) in order to adhere to
process and prevent occurrence of any non-conformity relating to product,
process or system
Assist with first off sample approvals
Promote the use of customer preferred techniques for continuous
improvement such as Six-Sigma, Poka-Yoke (Error Proofing), and
Measurement System Analysis
Keep up with current and developing manufacturing and engineering
trends that concern product quality
Undertake special projects as required
Contribute to continuous improvement activities
Quality control of work by appropriate reviews
Support and lead process improvement activities
Write reports and present progress at project meetings and to clients
Achieve goals within budget
Conduct benchmarking studies to determine best practices/designs and
future trends
Plan projects or subtasks so they may be tracked and presented
Attend various meetings and action/communicate instructions
Undertake continuous training and development
Perform root cause analysis and resolve problems
Independently determine approach and assigned tasks
People Management
Lead and/or support trainee engineers
Train people within own work group
Relationship Management
Liaise with Process Improvement Engineers and Learning and
Development specialists to implement an effective, documented process
that defines product Quality requirements, best practice and training
materials to support continuous improvement initiatives
Liaise and communicate with other departments, customers, suppliers and
other service providers
Liaise with customers, joint ventures and supply chain partners
Communicate efficiently throughout the shop floor and with own and
customer’s management
Self Management
Comply with the Health, Safety and Environmental Policies
Assertive, resilient and welcomes change
Engages interest and participation of others and has a collaborative
approach to working with others
Proactively contributes to the team
Actively committed to teams development
Is self aware
Shows moral courage, openness and honesty in all dealings
Skills & Attributes:
Knowledge of quality systems
Working knowledge of business systems
Strong knowledge of Advanced Product Quality Planning (APQP),
Production Part Approval Process (PPAP), Failure Mode and Effect
Analysis (FMEA)
Lean Manufacturing knowledge
Knowledge of TS16949 and ISO9000
Understanding of ISO14001 and Health and Safety Practices
Knowledge of measurement
Understanding of engineering drawings and manufacturing processes
Ability to work in a diverse and dynamic environment
Planning and prioritising activities
Good communication and interpersonal skills
Negotiation skills
Ability to present data effectively
Problem-solving skills
Team working skills
Analytical skills
Understanding of cost and financial impacts
Ability to work on own initiative
Qualifications and Experience Levels:
Relevant business/commercial or manufacturing/engineering degree
preferred, or ONC, A Levels, BTec Diploma Level 3 or equivalent NVQ
level 3 qualification
Membership of an industry related Professional Body would be
advantageous
Previous experience in a high volume manufacturing environment,
preferably automotive
Experience of working in Quality Assurance
Six Sigma/Lean Manufacturing skills
Experience of dealing with customers and suppliers
Example roles this job description may cover:
Quality Engineer
