C722 Project Management Study Guide
C722 Project Management Study Guide
Projects
Operations
Product
Business Scenario
Business Strategy
Program
Portfolio
Charter
Business Case
Defining
Planning
Executing
Closing
SMART Goals
Answer the following "T" for True or "F" for False.
Question
1
Organizations are complex entities that engage in two types of activities: operations and
projects. Operations are the day-to-day activities in which organizations engage. The
other activity is a project that modifies the business or its products for future
profitability.
2
Project managers must have competency in eleven distinct knowledge areas: integration
management, scope management, time management, cost management, quality
management, human resource management, communication management, risk
management, procurement management, stakeholder management, and the Microsoft
Project Management application.
3 Operations are the ongoing, daily activities of an organization that produces revenue and
expense. They continue over an indefinite period of time, processing business
transactions and delivering products and services that generate revenue. They are the
activities that typically are thought of as what the organization “does.”
A project is a temporary endeavor with a specified start and end date. It exists to develop
a unique product, service or result that may become a part of the organization’s ongoing
operations. A project may last a short time (days, weeks, months) or several years. It may
be undertaken by a single organization or by two or more organizations in partnership.
5 Projects selected by an organization do not need to be related to the organization’s
strategy.
6
If a project delivered what was specified in the project scope - product, service, result,
etc. - within the allotted amount of time and for the specified funding… then the project
is considered successful.
7 A project is a group of related programs.
8 Project Management is the application of knowledge, skills, tools and techniques to
project activities.
9 There are five phases in the project lifecycle: defining, planning, executing, monitoring
and closing.
10 The purpose of any project is to achieve some specified objective. This objective may be a
product, a service, or some other specified result.
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Project Management and the Project Manager - Module 4
Terms Definition Example
Project Management
Project Manager
Triple Constraints
Working PM vs Dedicated PM
Communication Plan
Status Meetings
Stakeholder Analysis
Project Reports
Collaboration Tools
Conflict Management
PMI
PMBOK
PMP/CAPM
AXELOS
PRINCE2
Complete the following short statements. Your Response
1
Project teams now have a large number of tools at their
disposal to help the team collaborate and to help the project Please Answer
manager with the management of the project. They fall into
two categories: scheduling and _______________.
2
As project management organizations grew in size,
professional _______________ were developed as a way to Please Answer
capture, codify, and allow for the systematic growth of the
knowledge base of the practitioners.
3 A _______________ is anyone who has an impact on or is
Please Answer
impacted by the project.
4
An important part of the _______________ plan is
determining how project status meetings will be used to Please Answer
exchange information.
5 The Project Manager (PM) is responsible and accountable for
Please Answer
managing the project to maximize its _______________.
6
Project performance is measured against the baselines of
time, cost and scope. This is often referred to as the Please Answer
_______________ constraints of a project.
7
At the beginning of the project, the Project Manager conducts Please Answer
the _______________ to define the relevant stakeholders,
their interests, and their communication needs.
8 If _______________ aren’t easy to read and understand by Please Answer
the recipient, they are useless.
List of Words
A) success
B) triple
C) stakeholder
D) communications
E) stakeholder analysis
F) reports
G) collaboration
H) standards
Organizational Structures - Module 5
Terms Definition Example
Functional/Departmentalized Org
Matrix Org
Projectized Org
PMO
Ad Hoc
Planned
Managed
Integrated
Sustained
Answer the following "T" for True or "F" for False.
Question Your Answer
1 There are essentially three types of organizational structures:
Functional (Departmentalized), Projectized and Matrix.
2
The functional (departmentalized) organization is the newest and
most basic form of organization. It is the type of organization most
often represented in corporation shareholder reports.
3
Advantages of the functional (departmentalized) organization
include: lines of authority are clear, departmental work is easily
prioritized by a departmental manager and subject matter experts
(SME) available to work on multiple projects.
4
Disadvantages of the functional (departmentalized) organization
include: utilizing resources across functions can be difficult, requests
for assistance from other departments not easily prioritized and
there is flexibility in the use of staff.
5
In the projectized organization, subject matter experts (SMEs) from
different functional areas are assigned to directly report to the
project manager (PM) for a specific project.
6
Advantages of the projectized organization include: there are clear
lines of authority, and the project manager has full authority, the
project is managed holistically and response to customer and
stakeholder issues is faster and clearer.
7
Disadvantages of the projectized organization include: project
managers must have enough work to keep subject matter experts
busy full-time or risk loss to another project and team members lose
access to a repository of functional or technical expertise.
8
The principle differentiation between a matrix structure and either a
functional or a projectized structure is that a matrix has less clearly
defined lines of reporting.
9
Advantages of the matrix organization include: central focus is the
project, customer issues are responded to quickly and the person
with decision-making power is not always clearly identified.
10
Disadvantages of the matrix organization include: requires
cooperation and coordination between and among functional
departments and project managers, and resource balancing between
projects can lead to friction.
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Project Selection - Module 8
Terms Definition Example
Realistic
Capable
Flexible
Easy to Use
Low Cost
Comparable
Competitive Necessity
Operating Necessity
Sacred Cow
Checklist Model
Scoring Criteria
Opportunity Cost
Payback Period
Defining
Planning
Executing
Closing
Project Scope
Project Justification
Project Sponsor
Project Charter
Iterative Processes
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Triple Constraints of Projects - Module 12
Terms Definition Example
Statement of Work
Scope
Time
Cost
Scope Creep
Scope Reduction
Project Baseline
Project Quality
Complete the following short statements. Your Response
1
The _______________ path is defined as the path with the
longest duration from the start of the project to its Please Answer
completion.
2
The key to creating a budget is careful and complete
documentation of the _______________ that come from the Please Answer
project planning phase.
3 Key to any conversation about the triple constraint is how
Please Answer
_______________ impacts the project.
4 The project schedule, in its simplest form, is defined by its
Please Answer
beginning and _______________ dates.
5 The project cost is the _______________ of all expenses
Please Answer
directly charged to the project.
6 The project _______________ establishes the expected scope,
Please Answer
the expected cost, and the expected schedule.
7 In project management the triple constraint includes time,
Please Answer
scope and _______________.
8 The project _______________ is what the result of the project
Please Answer
is desired to be.
9
A well-written scope will clearly define every aspect of the
project including functions and features, quality expectations, Please Answer
and time constraints. This is extremely important in helping
avoid scope _______________.
10
It is important to understand how the triple constraints act
and _______________ to one another and reflect the possible Please Answer
success of meeting the customer’s expectations.
List of Words
A) cost
B) scope
C) creep
D) end
E) sum total
F) baseline
G) critical
H) assumptions
I) quality
J) react
Project Management Methods - Module 15
Terms Definition Example
PERT
CPM
CCPM
Waterfall Method
PRINCE2
Complexity in PM
Uncertainty in PM
Project Processes
Initiating
Planning
Executing
Closing
Project Termination
Traditional Methods
Agile Methods
Scrum
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Project Planning - Module 18
Terms Definition Example
Project Charter
Project Scope
Checklist
Statement of Work
Living Documents
Product Scope
Make/Buy Decision
Project Requirements
Project Deliverables
Histogram
Resource Levelling
KSA
Complete the following short statements. Your Response
1 Skills required by a project team are Please Answer
sometimes called ____________________.
2
The features and functions of the project
outcome that form the project scope are the Please Answer
_______________ .
3
Constructive ____________ takes place when
individuals come together to redefine or Please Answer
strengthen their relationship for the greater
good of the parties involved.
4 ______________ is a key non-cognitve skill Please Answer
that a PM should have.
5 ____________________ documents the roles Please Answer
and responsibilities of the activities.
6
The ___________________ will document the Please Answer
customer's expectations schedule and cost.
7 The _______________defines the features and Please Answer
functions of the project outcome.
8
Purpose of WBS
Deliverable
Activity
Task
8/80 rule
Hierarchical Numbering
Complete the following short statements. Your Response
1
The ______________rule means we do not assign
anything that takes less than eight hours and we do not
want to assign a task that takes more than 80 hours or
two work weeks to complete.
2
A ____________________in project management and
systems engineering, is a deliverable-oriented
breakdown of a project into smaller components.
3 _________________ is a tool for doing a WBS?
4
All deliverables must be provided t and accepted by the
customer and meet the ______________ agreed to in
the charter.
5 ______________ is a specific product or functionality
that the project will provide
6
An ___________________ is a portion of work that will
be executed as part of the project to create the
specified deliverables.
7 The term _______ is often used to describe specific
actions taken to complete an activity.
8
The Work Breakdown Structure (WBS) follows the
same levels recognized in the defining and planning
phases of the project or program. The top level starts
with ____________.
9
When we complete the ____________ of the project,
we will have a charter/customer agreement/contract
for the project.
10
Before we can complete a Gantt or PERT chart or use
other project management methodologies, we need to
define the _________ to be completed.
Please Answer
List of Words
Please Answer A) deliverable
B) activity
C) task
Please Answer D) work-breakdown structure (WBS)
E) 8/80
Please Answer F) Programs
G) defining phase
H) tasks
I) whiteboard/sticky notes
Please Answer J) scope, budget, schedule, and quality
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Planning for Risk - Module 20
Terms Definition Example
Risk
Risk Appetite
Risk Tolerance
Risk Threshold
Risk Management
Risk Responses
Avoidance
Mitigation
Transfer
Acceptance
Opportunity Management
Acceptance
Risk Categories
Organization
External
Technical
Risk Register
P*S Score
Answer the following "T" for True or "F" for False.
Question Your Answer Feedback
1 Communication is a key element of recognizing,
planning for, and managing risk. Please Answer
2 Risk is any uncertainty in an event or condition that
may impact the project. Please Answer
3 According to the PMBOK, an organization’s risk
acceptance can be classified into three levels: risk Please Answer
hunger, risk tolerance and risk threshold.
4 It is important to identify risks, analyze risk for both
quantitative and qualitative impact and generate risk Please Answer
responses for all risks that are identified.
5 One possible source of risk is changing environmental
conditions. Please Answer
6 Risk Planning is the process of reviewing every aspect
of the project to identify what risks may occur. Please Answer
Top-Down Estimation
Parametric Estimation
Ratio Method
Apportion Method
Bottom-up Estimation
Cost Management
Baseline Budget
Direct Costs
Padding
Contingency Reserve
Management Reserve
Calendarized Budget
Simple Budget
Complete the following short statements. Your Response
1 In ___________ an expert determines the length of the
project duration based on their past.
2 The concept of ______________ involves
overestimating tasks in order to ensure the project
does not end up going over budget or schedule.
3 _________________ are associated with the WBS
tasks that will be carried out to complete the project.
They will not be incurred if the project is not executed.
List of Words
Please Answer A) Ratio Method
B) Apportion Method
C) Bottom-up Estimation
D) Padding
E) Direct Costs
Please Answer F) Overhead Costs
G) Calendarized Budget
H) Simple Budget
I) Top-down Estimation
Please Answer J) Contingency Reserve
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Activity Duration Estimating - Module 24
Terms Definition Example
Duration
Triangular Distribution
Beta Distribution
Standard Deviation
Deterministic Estimate
Probabilistic Estimate
Learning Curve
Answer the following "T" for True or "F" for False.
Question Your Answer Feedback
1
Nodes
Precedence Relationships
Finish to Start
Finish to Finish
Start to Start
Start to Finish
Network Diagram
Gantt Chart
Lead/Lag Time
Answer the following "T" for True or "F" for False.
Question Your Answer
1 A network diagram is a visual depiction that shows the people
how the project is organized by task according to when, in what
order, and how the activities relate to each other.
2 Every entry in a network diagram receives a node entry.
3 Another name for a network diagram is a precedence diagram
4 A task that has to be completed before the next task can start is
called a predecessor or immediate predictor.
5 Activities within the schedule that will take place at the same time
are called concurrent activities.
6 Activities within a project that have to be completed in a
particular order either due to the predesessor environment or a
special circumstance are called seriel activities.
7 A network diagram is a graphic image of the schedule of a project
and how the phases and tasks in the project will be ordered to
clarify how the project is ordered.
8 The principle differentiation between a matrix structure and
either a functional or a projectized structure is that a matrix has
less clearly defined lines of reporting.
9 Task relationships help to define accurate and realistic project
plans and schedules. The most common relationship between
tasks is the start to finish relationship.
10 Lead or lag time helps to align the tasks so the duration can be
shortened.
11 A Gantt chart is used to graphically display the relationship
between tasks and help people visually see how the tasks will
relate when the project is fully underway.
12 The critical path for the project is not typically shown on a Gantt
chart.
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Constructing the Critical Path - Module 26
Terms Definition Example
Critical Path
Float
Slack
Schedule Compression
Fast Tracking
Crashing
Critical Chain
Answer the following "T" for True or "F" for False.
Question Your Answer Feedback
1 Total float is the difference between the finish
date for the last activity on the critical path Please Answer
and the scheduled start date.
2 The term slack is sometimes used in place of
float. But the full definition is the amount of
time an activity, network path, or project can
be delayed from the early start without Please Answer
changne the completion date.
Forming
Storming
Norming
Performing
Adjourning
Co-located Teams
Virtual Teams
Answer the following "T" for True or "F" for False.
Question Your Answer
1 When developing effective project teams, all members are
workign together to reach a mutually agreed-upon goal or
objective.
2 All kind of creatures work better together because they all agree
on the goal while cooperatively working together. Each team
member helps others when problems arise, and team members
contribute by working at what they do the best, and encourage
their best effort by teammates, while working better as a team
than on their own.
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Monitoring Project Performance - Module 30
Terms Definition Example
Identify Change
Evaluate Change
Decision
Communicate Change
Contingency Plans
Corrective Action
Scope Creep
Project Controls
Quality Management
Quality assurance
Quality audit
Quality control
Answer the following "T" for True or "F" for False.
Question Your Answer Feedback
1 Monitoring is a critical part of the PM process. It is
a necessity since no plans and execution steps are Please Answer
flawless and need no modification.
2 The iterative terminology refers to the process of
planning/executing/monitoring & controlling that
is followed in the monitoring the project progress. Please Answer
Earned Value
Actual Cost
Planned Value
Budget at Completion
50/50 Rule
0/100 Rule
Cost Variance
Schedule Variance
Estimate to Complete
Estimate at Completion
Complete the following short statements. Your Response
1 The _________ represents the dollar value of
the difference between the work that is
completed already and the work that the
schedule shows should be completed at a given Please Answer
point in time.
Lessons Learned
Checklist
Answer the following "T" for True or "F" for False.
Question Your Answer Feedback
1 The After Action Review helps the Project Manager
determine whether the quality of deliverables Please Answer
meet expectations.
2 A Vendor Closing Checklist helps ensure all
requirements laid out in a contract have been met Please Answer
before paying the bills.
3 A company that does not have a PMO will not
benefit from analyzing and recording lessons Please Answer
learned at the close of a project.
4 Lessons Learned can help when planning all three
of the triple constraints on future projects. Please Answer
5 If a project is terminated earlier than planned at
phase-gate review, a lessons learned analysis is not Please Answer
required.
6 It is important to determine possible causes of
scope creep as part of lessons learned. Please Answer