ISO 9001 Awareness
Introduction of ISO 9001
ISO is “International organization for standardization ”
Its Head Quarter is at Geneva, Switzerland. ISO is a worldwide federation of
national standards bodies. The work of preparing International Standards is
normally carried out through ISO technical committees.
ISO 9001 is a Standard of Quality
Management System. This is revised on the
basis of organization requirements. Last
revision of ISO 9001 Standard in Sept. 2015
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Introduction of ISO 9001
Quality Management System
Fulfill the requirements of interested “System to establish policy
parties at satisfaction level” (i.e. objectives; processes
“Customer Satisfaction”) and to achieve those objectives”
Management Quality Management System
The People in the Organization (i.e. “Management system to direct and
Top, Middle and Lower Levels) control an organization with regard
System to quality.”
“Set of interrelated or interacting
elements.”
“HARDWARE” “SOFTWARE”
Interaction The plant and The organization
within upkeep
Processes “HUMANWARE”
The people
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ISO 9001 Revisions Since Beginning
1994
2000
1987 Revisions
2008
2015
All Standard Organizations, review their “Standards” for any “Revisions
or “Re-affirmation”, every five Years from their year of Publication.
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Scope of ISO 9001 Standard
• This standards applies to all sizes and types of
manufacturing and service companies.
• Cover almost everything in a company's
business.
•This standard discussed everything from
production efficiency to dispatch to customer
There are Approx. 1.85 Million Companies are Certified of ISO 9001
ISO 9001:2015 - 10 Clauses Concept
1. Scope 6. Planning
2. Normative references 7. Support
3. Terms and definition 8. Operations
4. Context of organization 9. Performance Evaluation
5. Leadership 10. Improvement
ISO 9001:2015 - 10 Clauses Concept
A P
C D
Deming
Cycle
Main Goals of QMS
Defect prevention
डिफै क्ट की रोकथाम
Reduction of waste & variation
वेस्ट और डिन्नता मे कमी लाना
Avoid multiple certification
डवडवध प्रमाणपत्रो से बचना
Continual improvement.
लगातार सुधार
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Main Objective Of QMS
1. Enhance customer satisfaction.
ग्राहक संतुडि को बढाना
2. Sustain business competitiveness
बिज़नेस की प्रतिस्पर्धा को िरकरधर रखनध
3. Profitability with an optimum use of the resources.
संसाधनो का अडधकतम इस्तेमाल से लािप्रदता.
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4. Main Quality/Installation Factors
1. Dry : Refrigerant circuit or system must be dry and no humidity
should be there.
2. Clean : Ref. piping and other components must be clean means no
dirt/dust/ foreign particle.
3. Tight : Refrigerant system must be leak proof , leak is not allowed.
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5. Main Elements : Air-conditioning
1. Temperature
2. Humidity -
3. Air distribution
4. Clean
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Quality
in
Daikin
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Daikin Quality Policy
“WE SHALL DELIVER HIGH QUALITY
PRODUCTS TO OUR CUSTOMERS
BY CONTINUOUSLY IMPROVEMENT
ACTIVITIES OF ALL OUR EMPLOYEES”
DAIPL shall contribute to the growth of air
conditioning business of DAIKIN group by always
supplying high quality products to the satisfaction of
the customers as DAIKIN group’s air conditioning
manufacturing plant in India.
Daikin Quality Culture
It means that no defective parts will be
received in Daikin
No Defect Receiving
It means that no defective products will
be produce in Daikin
No Defect Producing
It means that no defective products will
be delivered to next process or customer
No Defect Delivering
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Quality Check points in Daikin
1. R & D (Research & Development)Test
This Test To Decided the part quality, part Standard and part Type and Develop the Quality
System.
2. Vendor Check
In which case the vendor check the all parts and verify the ok Quality and his standard.
3. IQC (Incoming Quality Control) Department Check
This department in Daikin check the Quality of Receiving parts which coming from vendor and
also IQC decide Parts is OK or NG
4. Production Line Check and Audits
This department in Daikin check the Quality of products during in process, while production at
line and also decide product are as per requirements or not.
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Brief introduction of 7QC Tools
1. Check Sheet
Uses: - To collect data in real time.
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Brief introduction of 7QC Tools
2. Pareto Chart
Uses: - To Priotize the Problem
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Brief introduction of 7QC Tools
3. Flow chart
Uses:- To specify the sequence of the process
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Brief introduction of 7QC Tools
4. Control Chart
Uses:- To identify the Process is under control (Permissible limit) or not.
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Brief introduction of 7QC Tools
5. Cause & Effect Diagram (Ishikawa Diagram, Fishbone Diagram)
Uses:- To identify the all possible cause of problem.
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Brief introduction of 7QC Tools
6. Scatter Diagram
Uses:- To identify the relation ship between two variable of the process
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Brief introduction of 7QC Tools
7. Histogram
Uses:- To identify the variable in the process
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Thank you
