Designtex PDF
Designtex PDF
2018-03-03
INTERNSHIP REPORT ON
COMPLIANCE MANAGEMENT
POLICIES AND PRACTICES OF
DESIGNTEX FASHIONS LIMITED: AN EVALUATI
http://hdl.handle.net/20.500.11948/2356
Downloaded from http://dspace.library.daffodilvarsity.edu.bd, Copyright Daffodil International University Library
INTERNSHIP REPORT
ON
COMPLIANCE MANAGEMENT POLICIES AND
PRACTICES OF DESIGNTEX FASHIONS LIMITED: AN
EVALUATION
Submitted by
Md. Joynul Alam
ID # 122-12-550
Program: MBA (Major: HRM)
Faculty of Business and Economics
Daffodil International University
Submitted to
Shiekh Md. Abdur Rahim
Assistant Professor and Head
Department of Real Estate and Department of Commerce
Faculty of Business and Economics
Daffodil International University
(i)
Dear Sir,
It is indeed a great pleasure for me to be able to hand over the result of my hardship of the
“Compliance Management Policies and Practice of Designtex Fashions Limited: An
Evaluation” This report is the result of the knowledge which has been acquired from the
respective course. I tried my level best for preparing this report. The information of this report is
mainly based on Internet information. Some other details were gathered from the HR personnel
of that company. I gave my hundred percent for making this report come together.
I, fervently hope that you will find this plan worth reading. Please feel free for any query or
clarification that you would like me to explain. Hope you will appreciate me hard work and
excuse the minor errors.
Sincerely yours,
Md.Joynul Alam
ID # 122-12-550
(ii)
and experience gathered during the internship. The data used in this report has been
SHIEKH MD. ABDUR RAHIM. Any part of the report has not been submitted to any
other university or institute for any degree, diploma or for similar purposes.
Dhaka, Bangladesh
(iii)
I think that the report is a worthy of fulfilling the practical requirements of MBA
degree at Daffodil International University.
(iv)
I would also like to thank Mr. Krinan Sabromony (out sourcing & Planning) Executive Director,
Mr. Nazrul Islam (Finance& Accounts) my General Manager & Mr. Mahabub Hosain
(HR/Compliance) Deputy General Manger in Designtex Fashions Limited and my colleague who
helped me by providing informative instruction. I was closely attached with them during my
internship period. Without their help this project would have been difficult. I also thank my
family, friends who directly or indirectly supported me on this long process.
I would like to take the opportunity to express my wholehearted gratitude to my fellow friends, near and
dear ones who offered encouragement, information, inspiration and assistance during the period of
constructing the internship report.
Finally, I would like to thanks my parents for their inspiration and support during the study period and
hence would like to dedicate this report to them.
(v)
Furthermore, the natural gas that is used in the kilns of the Bangladesh's Garments industry does
not contain any surplus and that is why the country's garment products look brighter and shiny.
The close competitors of Bangladesh are China and India, but they mostly produce traditional
items. Moreover, due to recent global financial crisis and rising labor cost, the developed
countries are placing more orders to low-cost countries like Bangladesh.
Designtex Fashions Limited, a concern of Designtex Fashions Limited, which has been
producing Garments since 2005, is exporting its products to U.S.A, Germany, U.K, and Spain
after meeting domestic demand. The company is engaged in manufacturing and marketing of
various types and sizes of floor Garments and glazed wall Garments in its factory at
Zirabo,Ahulia,Savar,Dhaka.
The company has created direct employment facilities for about 1500 people, 70 % of them are
women. Compliance management can be defined as a process of procuring; developing &
maintaining competent Compliance Management in the organization so, that goal of an
organization are achieved in an effective and efficient manner. Compliance Management ‘The
policies and practices involved in carrying out the “people” or Compliance management aspects
of a management position, including recruiting, training, rewarding, and appraising.
Compliance Management Division of Designtex Fashions Limited is one of the most valuable
departments with the responsibilities of staffing, training and development, organization
development, performance appraisals, rewarding, control and maintenance, Health and Safety,
Compensation benefit Industrial relation etc. The Compliance Management Policy & Practices of
Designtex Fashions Limited is exactly well thought and perfectly managed.
(vi)
In this report the Overall work of the Compliance department will be focused and described. To
know the details of the company we interviewed some Compliance Management personnel of
Designtex Fashions Ltd and other information were collected and gathered with the help of the
internet. Designtex Fashions Ltd is the organization where actually the Compliance Management
activities are applied with a huge effort, and the outcome is also very satisfying.
(vii)
34 3.3.7 Introduction 22
35 3.3.8 Non-Discrimination 22-23
36 3.3.9 Recruitment Policy 23-26
37 3.3.10 Policy on Attendance Working Time 27
(ix)
56 4.2 Recommendation 53
57 4.3 Recommendation, Conclusion 54-54
58 4.4 Bibliography 55
(x)
INTRODUCTION
Page-01
Bangladesh is a potential industrial country. It has a huge human power. Unskilled labor is the
main opportunity to develop an industry in this country. When this is skilled a huge profit an
economic development can be achieved easily. Compliance Management Policy & Practice is
the track by which the country’s organizational activities can be developed.
With the increase in the size and complexity of business organization, man has become the most
important factor in business. Business needs people as owners, employees, and consumers.
Organizations need people to make them operated. An organization is nothing without human
resource. Of all the resources, the most important one is human resource, because human beings
play a dual role- as resource, as well as a motive force for all other resources by manipulating
them, by the way of developing, utilizing, commanding and controlling. So Compliance
management Policy & Practices (CMPP) functions include recruitment, selection, training and
development, performance appraisal, compensation and industrial relation in an organization.
Our report is focused on the Compliance Management activities that Designtex Fashions
Limited practices to develop its organization. After the survey and gathering all the information,
it is found that Designtex Fashions Limited practices all the basic functions of Compliance
Management. This report provides the details about the organizations:
Page-02
(iii) To analyze the gap between compliance management policies and practices of
Designtex Fashions Limited
The methodology of the study has been designed in the following ways
The primary data has been collected from the employee of Designtex Fashions Limited through
face to face interview and informal discussion. The secondary data has been collected from the
following sources:
Page-03
• Many officials of this company are not well informed about different systems of
Designtex Fashions Limited.
• The Officers are very co-operative but they are too much busy to give time to get
knowledge about practical activities.
I am lucky enough to get a chance to prepare a report on “Compliance Management Policy and
Practices: An Evaluation report on Designtex Fashions Limited”. I tried heart & soul to prepare a
well-informed report. But unfortunately I faced some difficulties when preparing this report. We
tried to overcome the difficulties. In spite of trying our level best, some difficulties that hamper
our schedule report work.
Page-04
COMPANY PROFILE
Page-05
Designtex Fashions Limited. is a leading export oriented industries in Bangladesh. It started its
journey back in 2005. It has been 8 (eight) year’s company is running successfully. This
garments manufacturing units located at Zirabo, in Savar, which is just 21( Twenty one) km
away from the city is one unified complex with 1(One) independent buildings having nearly
52,000 ( 13,000×4)sq ft working space at the moment 1500 employees (30% Male & 70%
Female) and 350 staffs are working in the company. They are assuring smooth QA (Quality
Assurance), QC( Quality Control) Manufacturing process, compliance and ethics.
Page-06
Designtex fashions Limited mission is to be the consumer’s number one choice in apparel products by
providing valued customers with a range of the finest quality apparel, through commitment to innovation,
service and value. Designtex fashions Limited. their main target is to satisfy the end buyer with:
Competitive price
Latest technology
Time consuming
In time delivery
Best quality
2.2. Vision
Committed to development and craftsmanship also to build up an organization that runs with a motivated
work force, beliefs in customer satisfaction, posse’s goods marketing strategy.
A TO Z ACCESSORIES
A TO Z PRINTERS
UNION LABEL & ACC. LTD.
UNION LABEL’S (PVT) LTD.
Z D D INDUSTRIES LTD.
J.L. FASHION’S LTD.
J.L. SWEATER LTD.
DESIGNTEX FASHIONS LIMITED.
DESIGNTEX SWEATER LTD.
T-DESIGN LTD.
T-DESIGN SWEATER LTD.
GOLDENREFIT GARMENTS LTD.
Page -07
T-shirt
lines
4 polo 3,200 pieces 3,500 pieces 96,000 pieces 1,05,000 pieces
shirt lines
Page-08
GARMENT
T-shirt Kids wear
Polo shirt Pyjamas
Fleece Shorts
Polar- Fleece Trousers
Tank top Jogging Suits
Ladies Fashion wear Other knit items.
Forge
2.6 Certifications
BSCI
TUV
HGS
ASMIRA
Existing buyers
DESIGNTEX FASHIONS LIMITED is doing business with the American and European buyers, with
entire satisfaction and still we are exporting fabrics through readymade garments to the Europe and USA.
Page-09
EUROPE NEW-YORKER
Australia TIME-ZONE
Europe C&A
CANADA SIMONS
Italy SIMES
Usa ULLAPOPKEN
CANADA BUDDELEI
Page-10
Company address:
Head office Factory office
Designtex Fashions Limited Designtex Fashions Limited
Md. Rofiqual Islam Md. Rofiqual Islam
North Tower (11th Floor), Plot # 107, Sector #07, Zirabo, Savar,
Uttara Model Town, Dhaka- 1230, Bangladesh. Dhaka- 1341, Bangladesh.
Tel : +88-02-8932034, 8931184, 8932706, 8933359, Tel : +88-02-7793017, 7792996
8933269. Fax: +88-02-7708989.
Fax : +88-02-8931819.
Page-11
Page-12
“COC” The basic principles of COC have been derived from the principles of international
human rights norms as delineated in International Labor Organization Conventions, the United
Nation’s convention on the rights of the child and the universal declaration of human rights.
Compliance means comply something i.e yield to the wishes another. Compliance is generally
defined as conforming to a specification, standard or law that has been clearly defined. In
readymade garment Industry, it is commonly enforced as “code of conduct” by the buyers, which
refers to a ‘list of labor standards’.
The main aim of compliance is to ensuring the all labor rights and facilities according to buyer
code of conduct.
Page-13
Briefly Describe
Key Issues
Compliance with Laws and Workplace regulations,
Prohibition of Forced Labor,
Prohibition of child Labor,
Prohibition of harassment or Abuse,
Compensation and Benefits Hours of work,
Prohibition of discrimination
Health and safety,
Freedom of association & collective bargaining,
Environment,
Customs Compliance,
Drug Interdiction.
Page-14
Key Issues
Quality Assurance,
Environmental performance,
Social Responsibilities,
Health and safety Issues,
Trade Regulations,
Others.
Key Issues:
Child Labor
Forced Labor
Health and Safety
Freedom of Association and Right to collective Bargaining
Discrimination
Discipline
Working Hours
Compensation/Remuneration/Wages/Salary
Management System for Human Resources
Page-15
Briefly Describe
1. Legal Compliance
Compliance with all applicable national laws and regulations, industry minimum standards, ILO
and UN Conventions, and any other relevant statutory requirements whichever requirements are
more stringent.
Page-16
- In accordance with ILO conventions 100, 111, 143, 158 and 159.
4. Compensation
Wages paid for regular working hours, overtime hours and overtime differentials shall meet or
exceed legal minimums and/or industry standards. Illegal, unauthorized or disciplinary
deductions from wages shall not be made. In situations in which the legal minimum wage and/or
industry standards do not cover living expenses and provide some additional disposable income,
supplier companies are further encouraged to provide their employees with adequate
compensation to meet these needs.
Deductions from wages as a disciplinary measure are forbidden. Supplier companies shall ensure
that wage and benefits composition are detailed clearly and regularly for workers; the supplier
company shall also ensure that wages and benefits are rendered in full compliance with all
applicable laws and that remuneration is rendered in a manner convenient to workers.
5. Working Hours
The supplier company shall comply with applicable national laws and industry standards on
working hours. The maximum allowable working hours in a week are as defined by national law
but shall not on a regular basis exceed 48 hours and the maximum allowable overtime hours in a
week shall not exceed 12 hours. Overtime hours are to be worked solely on a voluntary basis and
to be paid at a premium rate. An employee is entitled to at least one free day following six
consecutive days worked. - In accordance with ILO conventions 1 and 14.
The use of corporal punishment, mental or physical coercion and verbal abuse is forbidden.
improvement by taking corrective measures and periodical review of the Code of Conduct, as
well as the communication of the requirements of the Code of Conduct to all employees. It shall
also address employees’ concerns of non compliance with this Code of Conduct. Annexes to this
Code of Conduct:
- Terms of implementation
- Consequences of Non-Compliance
Personnel policies:
Recruitment policy,
Leave & Holiday policy.
Page-19
Welfare
Welfare committee,
Day care center,
Canteen facility.
Page-20
Water pot,
Toilet,
Wash basin,
Complain box,
Evacuation plan,
Exhaust fan,
Page-21
3.3.7 INTRODUCTION
Introduction: Readymade garments industry of Bangladesh is 100% export oriented. Huge
number of foreign currency is earned annually from this section. At the beginning of the new
century, the development, enhancement and diversity of this sector are quite encouraging
Experience Designtex Fashions Limited. Is a very renowned name is the garment sector in this
country. As 100% export oriented Garments Industry Designtex Fashions Limited started
functioning in 2005. This factory is committed to develop its entire factories to maintain the
highest possible standard of product safety, quality and compliance. Dedication is focused to
improve upon the working environment and coordinate the principles of compliance & human
rights.
Designtex Fashions Limited has formulated its various policies to operate its factories in line
with the convention and all other relevant laws existing in the country, like The Labor Law of
1965, The Apprenticeship Rules of 1967, The Minimum Wages Rules of 1961, The maternity
Benefit Act of 1939, the employment of children act of 1938 Bangladesh Labor Law Polices are
subjected to changes with reference to any amendment and changes by the government.
These Polices are equally applicable for all officers, staff and workers of the Designtex Fashions
Limited.
NON-DISCRIMINATION POLICY
3.3.8 Non-Discrimination:
a. Designtex Fashions Limited does not follow any discrimination like rich-poor, superior-
inferior etc. Political belief or social position of a person is never considered. Recruitment,
promotion and all other management are done on the basis of “equality” in Designtex Fashions
Limited.
b. Designtex Fashions Limited recruits worker on the basis of skill & efficiency irrespective of
gender, complexion, age or religion. Eligibility is the only identity of a worker.
Page-22
RECRUITMENT POLICY
3.3.9 Recruitment: Designtex Fashions Limited implements the following policies to recruit
efficient work force:
a. All the factories of Designtex Fashions Limited ensure recruitment without Discriminating
religion, race, gender, age, complexion etc.
b. The candidate should be a citizen of Bangladesh and should have sound physical and mental
health. He/she should have the educational qualification as required for the post.
Child Labor: Children (candidate below the age of 14 years) are never recruited in Designtex
Fashions Limited.
Page-23
b. Factory management or the Factory based Recruitment Committee recruits candidates for
Assistant Production Manager (APM) and other staff below APM and all others workers of the
production floor.
Documents Required: For any type of recruitment, a candidate should submit the following
documents:
a) Properly filled in Application From (as prescribed and provided by factory) along with
four copies of passport size photograph (Personal file 02, Service Book 01 and ID card
Page-24
(i) A Testimonial or School Leaving Certificate from the Head Master is required for
candidates having education up to Class Eight.
(ii) Certificate mentioning date of Birth and “Able to Singe / Can Identify Letters” is to be
collected from local government authority (Chairman of Municipality/ Union Council).
in Class Ten.
(iv) Marks Sheet and Certificate of the Board/ Provisional Certificate are to be submitted by
candidates having education of SSC and above. The examination can be considered if certificate
from the concerned Head Master / Principal is obtained.
(i) Technical Examination Certificates (Mechanical/ Electrical) from respective board are to be
submitted for Technical Appointments.
(iii) Age Verification certificate by the Factory Doctors is to be submitted by all candidates.
a. Disposal of Certificate: Original certificates are returned to the individual after verification.
Only the attested photocopy of the certificate and mark sheets should be kept in the personal file.
a. Age verification by the registered doctor is not required for those candidates who have
educational certificate where date of birth is mentioned and the adequate physical growth is
observed. However, certificate of physical fitness is required for them. Doctors Age Verification
Certificate are necessary for other cases. Male and Female doctors are appointed for verifying
the age of male and female candidates respectively. Bone test is also conducted through
renowned diagnostic center if confusion arises regarding identification of correct age.
Page-25
c. Job application and age verification certificate is placed before the doctor. Doctor registers the
age in those documents personally and puts initial on the photograph in a way that spreads over
both job application form and the photograph.
a. Candidates are finally selected after qualifying in interview, experience / job test and age
verification by the doctor.
b. Pay & allowances and other benefits are fixed on consolation / individual bargaining and
basing on skill and experience. Those along with the date of joining are mentioned the
application form.
c. Appointment letter is issued on a specific form of the company duly mentioning pay,
Allowances, other benefits and condition of the service as per present labor law. A handbook
(applicable for the workers) containing short description of service regulation, various policies
and service benefits is issued along with the appointment letter. As a proof of handing over all
the documents, signature of the concerned worker is kept on office copy. Of the time of handing
over the appointment letter the concerned worker is briefed about his pay & allowance, other
benefits, rights and service regulation.
Probationary Period: Every worker is kept on probation for a period of 3 months. During this
period if this discipline and performance is found satisfactory he is employed as a regular
worker, otherwise this period is extended for further 3 months. It can be mentioned that if any
worker fails to proof his /her worth within that extended time limit is released from the service
without showing any reason.
Page-26
a) At present attendance and working time of the workers of all units of Designtex Fashions
Limited. Are determined by sweeping individual ID cards in an electronic attendance Control
Machine.
b) A bar code number is allotted on temporary basis to all newly recruited workers on the day of
employment of a new worker. There after identity card having ID number are issued to them.
c) Every individual sweeps his/her ID card at the beginning of the work and while departing
from the Factory in the pre designated Electronic Attendance Control Machine.
d) Individual Daily working hours and the OT hours are calculated automatically basing on the
sweeping of individual ID cards. A new ID card bearing the same number is provided if any ID
card is lost or damaged.
17.Normal Working Time : A total of 08(eight) hours per day is fixed as normal working time
for workers of all the factories of Designtex Fashions Limited. This working time is followed as
shown below:
Overtime: Overtime hours are voluntary basis and not mandatory. No worker is allowed to
do overtime more than 2 hours in a day and 12 hours in a week. For overtime, workers are paid
double the rate of normal working hour.
Working Days: Weekly working days for workers are 6 days i.e. from Saturday to Thursday.
Weekly Holidays: There is a provision of weekly break of one day (Friday) after working
06(six) days. In case of any emergency or on special ground if weekly holiday cannot be given,
then one day leave is given on any other day within next 02(two) days.
a. Salary Grade. Designtex Fashions Limited Pays salary and allowance as per Bangladesh
Government Gazette instruction.
Page-27
Trainee
Page-28
SPECIAL GRADE
BASIC WAGES H / RENT 40% OF MEDICAL. TA.DA TOTAL WAGES
NAME OF POST / GRADE BASIC
Store keeper
Accounts Assistant
Store Assistant
Cashier/Import/Export Assistant
Typist/Clerk/Office assistant
Telephone operator
Driver
Peon
Guard/Checker/Sweeper
Trainee
As a policy DESIGNTEX FASHIONS LIMITED is committed to pay not less than the
above mentioned scales.
b. Overtime: If any worker works beyond normal working hours i.e. Overtime (OT) hours his
payment is calculated in following ways.
26 day × 8
Page-29
Other Facilities.
LEAVE POLICY
3.3.12 Existing leave rules approved by the Government for all industries are also followed by
the factories of Designtex Fashions Limited Types of leave for workers are as follows:
a. Earned Leave.
b. Festival Leave.
c. Causal Leave.
c. Sick Leave.
d. Maternity Leave.
Earned Leave: Workers having one year’s continuously service in the factory are entitled for
this type of leave with full pay. The leave is counted at the rate of one day leave for 22 working
days of the completed working year. This leave is enjoyed in the second year of service, however
it can be accumulated for the next subsequent years but it will never exceed the total of 30 days.
Festival Leave:
a) There is a provision of 10 days festival leave in a year with full pay. The dates are
linked with government-approved festivals and are predetermined by the Head
Office.
b) A worker may be employed to work on festival day if required. In that case he/
she will be paid wages at a double rate and will get leave on an alternate day.
Page-30
Sick Leave: Sick leave is the period when a worker is given rest on recommendation of doctors
due to sickness. The worker will get wages at the half rate for the Sick Leave period but it will
not exceed the total of 14 days in a year
Maternity Leave: The pregnant female workers are entitled for maternity leave. The details are
given in the policy on maternity benefit.
Maternity Leave: The entitled female worker will get leave for six weeks before (and including)
the expected date of delivery and six weeks after (and including) the actual delivery. Total
maternity leave will be 16 weeks.
Maternity Benefit: The entitled female workers will receive maternity benefit at the rat of their
average daily wages (calculated for the last three months) for a period of sixteen weeks for every
child birth, i.e. eight weeks immediately preceding and six weeks immediately following the
child birth. She may take the payment in three ways viz:
a) Six weeks salary within 48 hours of the production of a certificate from doctor/ factory
doctor stating that the woman is expected to delivery a child within 8 weeks and the salary of the
remaining eight weeks will be paid within 48 hours on production delivery certificate or .
b) For the said period up to and including the day of delivery within 48 hours of the
production of proof that she has given birth to a child and for the remaining of the said period,
within eight weeks of the production of such proof or
c) For the whole period (16 weeks) within 48 hours of the production of proof that she
has given birth to a child.
Page-31
Procedure to get the maternity benefit: The entitled worker will apply for 16 weeks leave in
the prescribe from with a certificate of doctor and fill up a notice from before 48 hours of leave.
Notice form and leave application will be available with unit executive. On receipt of notice &
leave application, record keeper will verify those and will place those to Unit Accountant who
will prepare 8 weeks payment sheet, take approval of the authority within 48 hours and make
payment. Similarly, after production of delivery certificate to the Unit executive, she will get
remaining 8 weeks pay within 48 hours.
A female worker is not allowed to work during maternity period or within 8 weeks from the date
of delivery.
Female worker will not be entitled to any maternity benefit, if she does not produce the proof of
birth of a child within 8 weeks of her delivery.
HEALTH POLICY
3.3.14 First Aid: One first aid box is to be kept in the factory for each 150 worker. Contents of
each box will be as follows:
a) Pain relief tablet (Paracetamol), Nix, OR Saline, and Roller bandage, Surgical Gauge, Cotton,
Surgical Scissor, Tourniquet, Adhesive Tape, Surgical Gloves and Antiseptic Cream (Savlon
Cream).
b. In each first aid box there will be an instruction how to use those medicines, Names of two
first aid qualified workers along with their photographs are written and displayed in a suitable
place of the box. In case of any undesirable incident in the factory trained workers will provide
first aid treatment.
Facilities of Doctors, Hospital & Ambulance: One Nurse will remains available in the factory
M.I room till the factory work continues. During this period any worker can visit doctor and get
free treatment. Arrangement of ambulance service is to be available for sick workers /
employees. But as an alternative arrangement vehicles of the factory are to be kept reserved for
use as ambulance.
Page-32
Ventilation and Temperature: Free circulation of air is to be ensured for the factory and
required thermometers are installed in each floor.
a) At times, dust and dirt are stored or smoke exerts due to production system of
special time of garments in the factory, which may become harmful for health. Preventive
measures are to be taken does that, dust and dirt are not stored and smoke can go out easily.
Toilet:
b) Toilets are cleaned properly and hygienically with toiletries & antiseptics.
Factory/unit:
Page-33
Mechanical Safety: The rules to be followed regarding machines are given below:
a) Machine will not be operated if the snap button machine does not have any belt cover
(top cover).
b) Machine to be connected with chains will not be operated if connected with thread,
wire or rope in lieu of chain.
c) c) Machine to with missing nuts, solder opened or moves on table stand for any other
reasons, are not allowed to be operated.
Electrical Safety: Electrical wire is a common source of fire. Electricity is used throughout
the working hours of the factory. So the under mentioned steps are to be taken to prevent electric
Fire Hazard.
a) To switch on/off all electric connection of floor / unit while starting or ending
work and to write down the timing in the register.
b) To keep the Boiler Room tidy and not to keep any leaked / open pipe.
c) Do not keep any wire naked.
d) To display the Danger plate in D.B. board and hang posters with instructions /
actions on electric shock.
e) To keep all D.B boards neat and clean and no goods to be kept nearest to it. The
boards are to be kept under lock & key.
f) Working place in never to be left without disconnecting the piece iron socket.
g) Piece iron and vacuum iron are to be kept completely serviceable and it should
always be kept in iron stand.
h) All machines must have motor pulley cover.
i) It is no accepted to have any bad sound of motor, fan or machine.
j) It is not accepted to have any broken and burnt plug, socket & switch.
k) Starters of tube light are to be kept serviceable and all lights are switched on at a
time.
l) All lights are to be put on.
m) All wires of motors and machines are to be dressed properly.
n) All channels are to be kept neat & clean. No dust is allowed to be deposited
inside.
o) Instructions/ actions to be taken in case of fire or smoke from electric wire are to
be written in English / Bengali and hung nearby.
Page-35
Damage by improper use of Chemical Materials: Serious accident may occur due to bad use
of chemical materials like fire hazards, explosion, environmental effects which may lead to serve
damage of human beings or death or both. The under mentioned damages may occur at the time
of using chemicals in washing plant.
a) Intolerable or abnormal situation may occur inside the body, if any excess
chemicals enter to the body beyond its tolerance through respiration.
b) Great damage can cause to the body if it is taken with food or water.
c) There is a chance to get injured, paralyzed or wound for ever if it comes in
contact with sensitive organs of the body, like mouth, eye, nose etc.
d) Skin burn or skin bulge may occur for the bad effects of acid or base of these
chemicals used in washing plant.
e) It may cause even death by creating hindrance of respiration due to evaporation of
gas/vapor after explosion if it is not properly handled.
Safe Storage: The under mentioned safety precautions are to be taken for storage of chemicals
items.
Page-36
Poisoning: The under mentioned precautions are to be taken to prevent from poisoning by
chemicals during use.
a) Check the equipment properly before you start the job and inform inspector
during emergency.
b) All are to be careful and attentive about the danger of chemicals while using.
c) Healthy atmosphere is to be ensured at the time using dangerous chemical,
especially for the female workers, pregnant ladies and breast-feeding children.
d) To provide treatment and compensation for the victims of chemicals.
Personal Safety Equipment: The under mentioned personal safety equipments are to be kept
available.
a) Nose Mask
b) Protective Gloves
c) Apron (For washing)
d) Rexene Apron (For sand blast)
e) Gum Boot / Short Boot
f) Eye Protector
g) Immediate eye wash facilities.
Page-37
Thinner and Machine Oil are risky chemicals. Enough safety precautions are to be observed
during maintenance e and use them. Under mentioned procedures are to be followed during use.
a) Thinner and machine oil containers are to be preserved in a protected place with proper
label and identification mark.
b) Smoking is prohibited in the preservation are of thinner and machine oil, and other
similar items, like matchbox and welding machine are prohibited to carry and preserve in
the same storage area.
c) Containers of thinner and machine oil are to be stored in such a way that, at least two feet
area are to be kept free and only authorized persons are allowed to enter.
Page-38
Broken Needle:
It is very important to deal with broken needle carefully for the safety of the children when
producing their garments. The under mentioned procedures are to be followed if a needle is
broken during production of garments.
The under mentioned procedures are to be followed if the operator fails to deposit all parts of
broken needle:
a) The supervisor will stop to pass this garment for the next process immediately
after the detection of broken needle.
b) That garment or part of it is to be marked for edification.
c) The bundle of this produced garments or part of it is to be examined by the needle
detector machine.
d) The Surrounding area of this sewing machine is to be examined by rolling
magnet/ hand held metal detector.
e) This garment is to be preserved in a separate place and to keep its record.
Used Needle
The sharpness of a needle is reduced or head of the needle gets curved if it is used for long time.
It may raise the following problem:
a) The thread of the fabric may get cut which may subsequently create a hole within
the fabric during wash.
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3.3.18 Entrance of unauthorized personnel and security of equipment in the Designtex Fashions
Limited are ensured through an effective security and C-T PAT system. Security of the
Designtex Fashions Limited is ensured through an effective security and C-T PAT system.
Security of the Designtex Fashions Limited is ensured for 24 hours under the supervision of a
Security Officer. The detailed policies on Security are mentioned below:
a) One Officer in Charge will be responsible for the entire security system.
b) Security guards will work under different guard commanders, which will be
supervised by the Security Officer.
c) The entrance, exit and different Vital Points of the factories are guarded for 24
hours.
d) A mobile team is detailed under a guard commander to inspect the security
system of different installations of the Designtex Fashions Limited at night.
e) Visitors Books are kept at the main Gates of all factories to record movement of
the visitors.
f) Movement of fabric, garments and other materials are checked and recorded in
the Main Gate.
g) Pay, allowances and other facilities are given to the security guards as per the
factory rules.
h) Disciplinary actions are taken against the security personnel when they commit
any offence.
i) Only authorized people are allowed to enter the factory after identification.
Customs, Trade and Partnership Against Terrorism (C-T PAT) is an organization of the
Homeland Security Bureau of the USA who are working to ensure safety and security of supply
system around the world to protect custom and border security against terrorism. Designtex
Fashions Limited has recently taken step to work under this policy. Some important aspects add
the policies are mentioned below.
Security of Boundary Fencing: Each Boundary fencing must be strong enough to protect from
terrorist activities. Following steps to be taken to ensure security of boundary fencing:
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Entrance Control
a) Entrance to all officers, staff and workers will be allowed after proper identification
.
b) System must be devolved to challenge unauthorized.
Procedural Security
a) One Security Officer will be details to ensure security of materials while getting
in or going out.
b) Materials are to be identified, counted and weighed as per list.
c) System must be prevailed to check the containers intactness.
d) Empty containers to be preserved properly to avoid illegal entrance.
e) Only approved personnel with specials dress to be detailed to work in packing and
loading areas.
Security of Personnel:
Recruitment of Officers and Staff to be done through proper and elaborate interviews. Previous
identities given in application forms are to be verified from time to time.
One Training Program on Security to be made and all Officers and Staff must have adequate
knowledge on policies regarding C-T PAT. Policies on C-T PAT must be followed properly to
ensure Security System of the Designtex Fashions Limited.
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a) Canteen Facilities. Canteen /During Hall Facilities are available for the workers of the
Factory. Plenty of pure drinking water are supplied in the canteen / Drinking Hall.
b) Child Care Room. Separate room has been arranged for the children of the workers
Designtex Fashions Limited Mothers of those children can work in the factory keeping their in
this room. One Caretaker always looks after the children. The mothers sometimes come to see
their children and breast-feeding mothers also feed their children when it is necessary.
Welfare Officer. To enhance possibilities of the management to monitor welfare of the workers,
Designtex Fashions Limited has appointed one welfare officer in each factory where the worker
strength is more than 500. The welfare officer has to perform following duties and
responsibilities.
a) To arrange / meeting between the workers and the authority in order to establish
co-operation.
Following Abuse and Harassment are strictly forbidden in the Factories and Premises of the
Designtex Fashions Limited.
POLICY ON GRIEVANCES
3.3.21 Having strict policies on no-discrimination and equality, there may even arise cases of
abuse and harassment. It is not possible for any management to monitor unpleasant happenings
and take care of them unless any monitoring system is followed Designtex Fashions Limited has
got pre set ways and systems to get the feedback or information regarding any violation / miss-
deeds.
The victim of the circumstance may ventilate his or her grief and sorrows by putting up
grievances to the authority for further necessary actions. Workers of Designtex Fashions
Limited may submit their grievances in 4 different ways as mentioned below:
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a) Every worker may place his / her grievances in writing or verbally to his
supervisor, line chief, In-charge or APM.
b) Supervisor in consultation with Line chief, In-charge & PM will try to solve the
problem, immediately.
c) If PM fails to solve the problem, immediately he will bring it to the notice of GM
& OIC of the factory. The GM & OIC will solve the problem as per law.
d) If any worker does not get the solution after written or verbal complaint to his
supervisor, Line-chief, In-charge, or PM in that he/she can put complaint through
welfare officer/ compliance officer or directly to OIC.
e) After receiving the complaint, welfare officer will try to solve it in consultation
with PM/AGM/GM. Any secret or important issue, which cannot be disclosed to
mid level officers, welfare officer will bring it to the notice of OIC & OIC will
take appropriate action to solve it.
Any worker can drop written complaint without giving their identity. The following procedures
are followed in case of any complaint comes through complain box:
a) Complaint box is placed in such a way so that the workers are free from any fear
or hesitation to drop their complain.
c) Complaint box is always kept under lock & key and key is kept with welfare
officer or OIC, welfare or OIC opens the complain box twice in a day.
e) If the complaint is general in nature, its action is circulated to all through notice.
If it is confidential its action is informed to the complainer and if it is secrete, its
action its preserved separately, so the complainer is not face any harassment or
his/her security has not been hampered.
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a) Date, time & place of survey after discussion with factory In-Charge.
b) Survey team finds out the information through interview to the workers without
interference.
c) After survey the team complies the information and after verification of the
genuineness of information, they prepare a secret report and submit it to the
factory the In-Charge or Chief-Executive of the factory for necessary action and
later on they implement the decision of the Chief Executive.
Social Survey by the External Auditor: Authority employs external auditor in addition to
the internal surveyor who takes the interview of the workers independently. After interview, he
prepares a report on the basis of information and submits it to the authority. Authority takes
appropriate action as per law.
After applying above-mentioned procedures, if no fruitful result is achieved then authority takes
action as per law. Workers are made active and attentive to the job through training & briefing.
Physical / Mental / Sexual Harassments. Financial deductions or cut down of any facilities for
indiscipline cases are strictly prohibited in the Designtex Fashions Limited.
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79. Retirement from service: To retire any permanent / temporary worker for no fault of
his / her, the following actions will be taken:
a) In case of a permanent worker, he or she will be served with a warning notice for
120 days in advance or will be paid the salary of 120 days and will be retired
there after.
b) In case of a temporary worker, he or she will be served with a warning notice for
60 days in advance or will be paid the salary of 60 days and will be retired there
after.
c) Provident fund, money for left over Earned Leave and salary of the worker will be
paid before retirement.
d) Worker on probationary period may be retired from the factory at any time. In
that case, his / her dues for working days only will be paid.
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81. Discharged from the service: Authority can discharge any worker from the service for
physical or mental disorder or long illness.
Dismissal from the service: If any worker is blamed as per labor; aw of the country, he may be
dismissed from service after paying the following benefits:
Resignation from the service: If any permanent worker wants to resign from the service, he or
she has to submit written notice before one month. If he or she fails to serve the notice, he or she
has to surrender one month’s salary Designtex Fashions Limited follows labor law of the country
for all matters.
a) Every worker has the right to form and to join in any Association
indiscriminately, complying the rules and regulations of that society without the
prior permission of the factory.
b) Every owner has the right to form and to join in any Association indiscriminately,
complying the rules and regulations of that society without the prior permission of
the factory.
c) Trade Union and Owner’s Association have got the full independence in selecting
their representatives, administration of the society and their activities and to
formulate their policies.
d) Association of Workers and the Association of Owners have the right to join in
any Federation or Confederation of workers and the owners have the right to join
in any association of international labor organization or any other Confederation.
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No Trade Union will be eligible for Registration unless a minimum of 30% of the total workers
of the organization are member of the proposed Trade Union. Applications for registration may
be processed with the signature of the President and the Secretary of the proposed Trade Union
only after fulfilling the above mentioned condition.
The job of the trade union will be to develop the interest of its members and to come to right
decisions after discussion with the owner.
In the same way, the authority is concerned about the environment of the surrounding areas
Designtex Fashions Limited keeps an eye to prevent pollution of environment from garbage,
smoke, noise etc of its factories. In addition Designtex Fashions Limited. participates on public
welfare activities of the local areas like donation to religious installation, schools, colleges,
orphanage etc. It also extends co-operation in service to humanity in natural calamities.
Transparency of Workers Evaluation System is important to make it effective. The only way for
transparency is to make all aspect of evaluation clear to both the evaluation as well as the worker
to be evaluated. The management will follow the under mentioned points to keep the
transparency:
a) All workers, supervisors, line chiefs and management staff are informed about
evaluation system through training.
b) All supervisors, line chiefs and other evaluators are directed not to make any
discrimination during evaluation.
c) Evaluation to be done through discussion between the evaluator and the person to
be evaluated.
d) Workers to be informed on their weak areas throughout the year instead of
informing during the evaluation time only.
e) Progress of Daily /Monthly/ Tri-monthly evaluation to be recorded and to be
analyzed regularly. This record to be consulted during the final evaluation.
f) Workers, who will be evaluated, must be advised regularly to improve their
performance.
The under mentioned directives will help the evaluation and the person to be evaluation in
understanding Evaluation System properly.
Production Mistakes, number of warnings for mistake, Quality of Inspection, own record, QC 20
Quality Production as per customers requirement, Rejection etc record etc.
Punctuality Coming late, going early, unauthorized exit during working Attendance, leave records and 15
hour, over stay during leave, absence, without leave, observation
violation of factory rules, quarreling with colleagues etc
Behavior Responsibility, initiative, co-operation general behavior etc. Observations and others 15
opinions
House Cleanliness of working place, daily routine of cleanliness, Inspection and daily personal 10
keeping etc. interaction
Total 100
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a) Orientation Training for the Officers and workers. This training is imparted to
newly recruited officers and workers to appraise about the structure, policies and
other aspects of the company.
b) Training for the Compliance Officers/Welfare Officers. Compliance/Welfare
Officers, Time Clerks, HR, Admin and Accounts Staff are trained on compliance
matters.
c) Training for Mid level Manager. PM, APM Line chief and Supervisors are
trained on the workers right, compensation and benefits, different policies, labor
laws, general behavior etc.
d) Training for Workers.
i)Trade Training: Trade Training is arranged for workers of sewing, cutting,
finishing and other sections to make the workers skilled.
ii) Training on Personal Health and Social Awareness. Workers are trained on
different diseases and their cure, like Dengue, Jaundice, Fever, Eye problem,
Diarrhea, Skin and Venereal disease, more so on Family Planning, Child Care,
Sanitation, Plantation etc.
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• They have about 1050 female workers, which is large portion of the total employee in the
company and this company is involved with women empowerment in the Garments industry.
• They have a well organized Compliance managements planning for organizational objectives
and future plan and others.
• Designtex Fashions Limited Garments Industry believes in the process of attracting qualified
job applicants and the process of finding and attempting to attract job candidates who are capable
of effectively filling job vacancies.
• Regarding the selection of perfect candidate background investigation is mostly done for the
experienced one.
• Although there are certain circumstances where-even through complaint is within jurisdiction
the company can dismiss any employee without considering its merits, the service of a
permanent employee by giving him or her in a written notice under a certain period of time.
• The training of Designtex Fashions Limited involves the change of skills, knowledge, attitude
and behavior of an employee. The training system of this company’s is more present day
oriented and job specific and designed to make effective and efficient employee in their current
position.
• The motivation process of Designtex Fashions Limited is basis for an exchange. The employee
offers specific behaviors desired by the organization to meet its goals and objectives in return
offer money, goods and services.
• Performance appraisal system of Designtex Fashions Limited is highly useful tool by which
they measure the performance of an individual and identify the gaps and plan future development
in order to enable a better fit between the job and the incumbent.
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• The company does not have any practice of “Compliance Management Survey”, which is a
negative point for the company’s Administrative Department.
• At present, the company does not have any systematic practice of employee counseling.
• The company does not have any practice of “Compliance Management Survey”, which is a
negative point for the company’s Administrative Department. Therefore, this practice should be
introduced to the company’s Compliance Management policies.
• At present, the company does not have any systematic practice of employee counseling. Such a
practice might be beneficial to the employees.
4.1 Recommendations
In the light of the findings, the recommendations are as follows:
• Designtex Fashions Limited has a strong and effective Compliance management system. They
may use software for the Compliance management.
• They have a well organized Compliance management system planning for organizational
objectives and future plan and others. However, they need to assigning necessary manpower for
every job.
• Regarding the selection of perfect candidate background investigation is mostly done for the
experienced one. For the selection of manpower of the industrial projects, proper study should be
conducted in time.
• The training of Designtex Fashions Limited involves the change of skills, knowledge, attitude
and behavior of an employee. However, the company should improve the knowledge of the
system through more training and proper managerial observation and cooperation is required for
the manpower development.
• The motivation process of Designtex Fashions Limited is basis for an exchange. The company
should introduce gain-sharing approaches to motivate its employees. Non-monetary incentives
might be a great motivation for the officers and service workers.
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Khan Gary Abdul, Human Resource management & Industrial Relations, Abir Publication, 1st
edition.
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