USAT COLLEGE SAGAY CITY INCORPORATED
National Highway Poblacion 1.Sagay City Negros Occidental
MODULE in
HOUSEKEEPING NCII
LESSON 2 : Prepare Rooms for Incoming Guest
1 Date Developed: Document No. HKNC11-
CBLM Issued by:
Housekeeping NCII June 5,2020
Developed by:
Provide housekeeping services to
Mrs.janna M.Jimenea Page .
guest
LEARNING COMPETENCIES
Lesson/s Objective/s Code/s Week/s
LO 1. Set up 1. Identify and TLE_HEHK9- 6
equipment and explain the 12RG-If-h-3
different types
trolleys and uses of
cleaning tools,
materials and
equipment for
room servicing
2. select and describe
the proper use of tools,
materials and
equipment according to
task requirement
1. Identify and explain the different types and uses of cleaning tools, materials
and equipment for room servicing
2. Correctly select and demonstrate proper use of tools, materials and equipment
according to task requirement
2 Date Developed: Document No. HKNC11-
CBLM Issued by:
Housekeeping NCII June 5,2020
Developed by:
Provide housekeeping services to
Mrs.janna M.Jimenea Page .
guest
List of Competencies
No. Unit of Competency Module Title Code
1. Provide Housekeeping Services Providing Housekeeping TRS5123111
to Guest Services to Guest
2. Clean and prepare rooms for Cleaning and prepare rooms TRS5123112
incoming guests for incoming guests
3. Provide Valet/Butler Service Provide Valet/Butler TRS5123113
Service
4. Laundry Linen and Guest Laundering Linen and TRS5123114
Clothes Guest Clothes
5. Clean Public Areas, Facilities & Cleaning Public Areas, TRS5123115
Equipment Facilities & Equipment
6 Deal with/handle intoxicated Dealing with/Handle TRS5123116
guests Intoxicated Guests
3 Date Developed: Document No. HKNC11-
CBLM Issued by:
Housekeeping NCII June 5,2020
Developed by:
Provide housekeeping services to
Mrs.janna M.Jimenea Page .
guest
INTRODUCTION
INTRODUCTIO
This module is designed to equip you the TVL Grade 11 Senior High School Learners
with essential Knowledge, Skills, and Attitude in performing the tasks in
HOUSEKEEPING which will lead you to acquire National Certificate Level II.
This module includes information and activities to develop desirable values,
skills and understanding through step-by-step procedures and helpful techniques that
will guide you on how to provide valet and butler service. Applications to real life
situations are also included for lifelong learning.
Overview
This module contains several lessons which provide varied and relevant activities to
determine your understanding of the key concepts of the Housekeeping. This is
crafted to focus on the different activities that will help you enhance your skills and
knowledge necessary to get a Certificate of Competency and/or National Certificate
Level II.
Nominal Duration
Housekeeping NC II qualification has 465 nominal hour duration. This is equal
to 59 days. This module covers 50 hours or equal to 7 days of lessons, varied
activities and demonstrations.
4 Date Developed: Document No. HKNC11-
CBLM Issued by:
Housekeeping NCII June 5,2020
Developed by:
Provide housekeeping services to
Mrs.janna M.Jimenea Page .
guest
TYPES AND USES OF CLEANING TOOLS,
EQUIPMENT, SUPPLIES AND MATERIALS
1 .Broom –is a cleaning implement for
sweeping made of bundle of straws or twigs
attached to a long handle.
2. Dustpan – is a cleaning tools commonly
used to scoop the dirt and wastes on the
floor.
3. Vacuum cleaner – is a device that uses and
air pump to create a partial vacuum to suck up
dust and dirt, usually from floors, and
optionally from other surfaces as well. The dirt
is collected either a dust bag or a cyclone for a
later disposal.
4. Water Hose – hollow tubes designed
to carry fluids from one location to
5 Date Developed: Document No. HKNC11-
CBLM Issued by:
Housekeeping NCII June 5,2020
Developed by:
Provide housekeeping services to
Mrs.janna M.Jimenea Page .
guest
another. Hoses are also sometimes called pipes, or more generally
tubing. The shape of a hose is usually cylindrical
5.Bucket – is a watertight, vertical cylinder or
truncated cone, with an open top and a flat
bottom, usually attached to a semicircular,
carrying handle that is used to hold water or
any liquid solution used used in cleaning
6. Cob Webber – is used for reaching and
sweeping of floor without a stool .It is also
used to in stairwells ,ceiling corners and
other high areas.
7. Sponged- is characterized by readily
absorbing water and becoming soft when
wet while retaining toughness used in
bathing in wiping or cleaning surfaces.
8. Dishcloth – is used in the kitchen to dry
dishes and other surfaces. Typically they are
made of cotton or other cloth, such as
microfiber, and measures 11” to 13”.
6 Date Developed: Document No. HKNC11-
CBLM Issued by:
Housekeeping NCII June 5,2020
Developed by:
Provide housekeeping services to
Mrs.janna M.Jimenea Page .
guest
9. Cleaning cloth –it is used to wipe the
cleaning tools and equipment.
10.Floor buffer – is an electrical appliance that is
used to clean and maintain non- carpeted floors
such as hardwood, marble, tile or linoleum. It is
also known as floor polisher.
11. Cleaning detergent- is a surfactants
with cleaning properties in diluted
solutions that is also used in cleaning
purposes.
7 Date Developed: Document No. HKNC11-
CBLM Issued by:
Housekeeping NCII June 5,2020
Developed by:
Provide housekeeping services to
Mrs.janna M.Jimenea Page .
guest
12.Liquid detergent – is a detergent in
liquid form used for cleaning tools and
equipment.
13.Scubbing Foam- is used to remove the
contaminants of any tool and equipment.
14.Paper towel –is
an absorbent textile made from paper instead of
cloth used in drying hands, wiping windows,
dusting an cleaning up spills.
8 Date Developed: Document No. HKNC11-
CBLM Issued by:
Housekeeping NCII June 5,2020
Developed by:
Provide housekeeping services to
Mrs.janna M.Jimenea Page .
guest
15. Water – is a liquid used for cleaning
most of the tools and equipment. It is also
known as the universal solvent.
16 .Waste container – is a container for
temporarily storing refuse and waste.
17. baking soda – otherwise known as
bicarbonate of soda or sodium bicarbonate,is
used to deodorize refrigarators.
9 Date Developed: Document No. HKNC11-
CBLM Issued by:
Housekeeping NCII June 5,2020
Developed by:
Provide housekeeping services to
Mrs.janna M.Jimenea Page .
guest
18.Gloves – is a garment that covers the
whole hand of a person that performs
household services
I.MULTIPLE CHOICE :
1. Is used to deodorize refrigerator, known as bicarbonate of soda
a. water b. baking soda c. liquid detergent
10 Date Developed: Document No. HKNC11-
CBLM Issued by:
Housekeeping NCII June 5,2020
Developed by:
Provide housekeeping services to
Mrs.janna M.Jimenea Page .
guest
2. Is an electrical appliance that is used to clean and maintain non-
carpeted floors.
a. vacuum cleaner b. floor buffer c. waste container
3. Hollow tubes designed to carry fluids from one location to another
a. paper towel b. cob Webber c. water hose
4. Is a device that uses and air pump to create a partial vacuum to suck
up dust and dirt, usually from floors, and optionally from other surfaces
as well
a. floor polisher b. water hose c. vacuum cleaner
5. Is characterized by readily absorbing water and becoming soft when
wet
a. cleaning cloth b .gloves c. sponge
II. Given the table below, List down at list 10 supplies and 10 tools
which is found in your household and write its specific function .
SUPPLIES TOOLS
11 Date Developed: Document No. HKNC11-
CBLM Issued by:
Housekeeping NCII June 5,2020
Developed by:
Provide housekeeping services to
Mrs.janna M.Jimenea Page .
guest
God bless !!!
12 Date Developed: Document No. HKNC11-
CBLM Issued by:
Housekeeping NCII June 5,2020
Developed by:
Provide housekeeping services to
Mrs.janna M.Jimenea Page .
guest
