Call Flow

1 Call Opening

2 Rapport Building

3 Need Analysis/ Probing

4 Product Matching

5 Benefits Pitching

6 Objection Handling

7 Sales Closure

8 Creating Urgency/Payme

9 Reference/Call Close
 Call Flow
all Opening

port Building

nalysis/ Probing

uct Matching

efits Pitching

ction Handling

les Closure

Urgency/Payment

ence/Call Close
Call Parameters Sub Parameter

Greetings
Call Opening
INCOMING CALL

Customer

Consultant

Rapport Building

Customer

Consultant
Script : What to say

Bada Business main call karne k liye Dhanyawad. Bada Business main hum aapke
professional sapno ko poora karte hai. Mera naam hai Simran bataiye main aapki kya
sahayata kar sakti hoon.

Actually maine ek add dekhi hai jismain ki _____________ k liye bataya gaya hai. Us k baare
main bataiye

Sure Sir, Kya main aapka naam jaan sakta hoon aur aap kahan se baat kar rahe hai?

Thank you Sir, aap Dr. vivek Bindra ji ko kab se follow kar rahe hai?

Acknowledge customer's relation with Dr. Bindra:

1)You Video - Sharmaji bahut acha laga sun kar ki aap Dr. Vivek Bindra ji ko follow karte hain. I
am sure apne bahut saari learning li hogi.
Kya aap bata sakte hai? apne kaunsi 3 baatin seekhi
Customer: xyz...
Consultant: Great Sir, mujhe jaan kar bahut khushi hui ki aapne kuch naya seekha. Sir, jo aapne
seekha us main se kitna kuch aapne apne business main yaan career main implement kiya?

2)Facebook/Insta - Sir aapne kaunsa post dekha tha? IBC/ LTM

(Modulate your product pitch basis the enquiry)

xyz seekha

Consultant: That’s great to know Sir. I really appreciate ki aap kuch naya seekhna chahte hai. Aur
apni learning and earning k liye concerned hai.

Consultant: Sure Sir, apki behtar sahyta karne k liye main aapse kuch sawal puchna chahungi. Sir
inn sawalon ka sahi jawab de kar aap yeh sunishchit kar sakte hai ki aapki saari burning problems
ka solution aapko milega

MOVE TO SHEET 2 - "NEED ANALYSIS"

 CALL FLOW FOR PRODUCT MAPPING
Type of Business Aim of Enrolling Product Matching
 BUSINESS

1. For Start Up
Consultant Sir, kis cheeze ka start up hai aapka?
Customer XYZ
Consultant Sharmaji aap kitna investment kar rahe hai start up main?

Customer Rs 123
That’s Great Sir, aur aap aane wale 2 saal main apne business ko kis
Consultant
level pe dekhna chahte hai?
Customer XYZ
That’s Great! Sir is aspiration ko achieve karne ke liye kya apne koi
Consultant
business stratergy banai hai?
Customer If he says
Bahut Yeslaga Sir, aapki startergy sun kar, leking kya aapne isse
aacha
Consultant implement kiya. Aur agar kiya toh apki business stratergy main kahan
gap aaya?
Customer If he says No
iss field k trained specialist hai. Aur hum Dr. Vivek Bindra ji se train
Consultant kiye gaye hai aapki business problem samajhkar uska sahi solution
dene
1 k liye.
Customer 2
3 etc…
Offer Solution
Understand the Burning problems and match it with the present PSCs. Else
Consultant
suggest EAE
 PROBING

Basic Probing Questions

Consultant Sharmaji aap abhi kya karte hai?

SS

2. For Family Business

Customer Family Business
Oh! That’s great Sir. Sir yeh aapka business kab se chal raha hai? Aur kaunse product main aap deal
Consultant
karte hai?
Customer XYZ

Consultant Sir aap apna business khud hi manage arte hai yaan aapke saath aapki team bhi aapko support karti hai?
Customer Bla Bla Bla
Consultant Great Sir! Toh Sir apke handover lene k baad kya impact dekha aapne business main?
Customer If customer says something positive
Bahut aachi baat hai Sir, aapke join karne k baad apka business grow hua. Apka next business goal kya
Consultant
hai aur aap isko kab tak achieve karna chahte hai?
Customer Whatever time and target is mentioned by the customer
Consultant Great Sir, aapne wahan pahunche k liye kya stratergies/ plan banaya hai?

Customer If he says Yes

Bahut aacha laga Sir, aapki startergy sun kar, lekin kya aapne isse implement kiya. Aur agar kiya toh uss
Consultant
main kahan gap aaya?
Customer If he says No
ji ki team ko call karke, kunki hum iss field k trained specialist hai. Aur hum Dr. Vivek Bindra ji se train
Consultant
kiye gaye hai aapki business problem samajhkar uska sahi solution dene k liye.
Offer Solution
Consultant Understand the Burning problems and match it with the present PSCs. Else suggest EAE
 JOB

3. For Job
Customer I am a govt employee/ pvt employee
Oh that’s great Sir! Aasha karta hoon ki apki job achi chal rahi hogi. Bataiye
Consultant
kya sahayta kar sakta hoon'
Customer
Mujhe business kholna hai. Side income k liye
Option 1
Bahut Badaiya Sir, kya main aapka budget jaan sakta hoon aur apki risk takin
Consultant
jaan sakta hoon?
Customer Mera budget hai 2 lakh aur main zada risk nahi lena chahta
Bahut Badaiya Sir, aap jaise utsahi (passionate) mahatvkanshi (go getter) logo
Consultant
humare paas ek bahut badiya business plan hai. I am sure aap janna chahoge.
Customer Bataiye
Consultant Sir pehle yeh batai aap kitne % commited hai extra income kamane k liye?
Customer 100%
Sir agar main aapko yeh bolon ki apke business ka face Dr. Vivek Bindra ho
kaisa lagega? Aur apke business ka setup and apki aur apki team ki training D
Consultant
Bindra ji ki team karegi. Toh aapko kaisa lagega?

Customer Ofcourse acha lagega

Customer Mujhe apni job main hi better karna hai. Aap bataiye aapke courses meri kais
Option 2 kar sakte hai?
hoon.
Consultant Que 1: Sir abhi aapki designation kya hai?
Customer Que 2: Sir next 2 years main aap aapne aapXYZ
ko kahan dekhna chahte hai?
Offer Solution
Introduce the concept of Intraprenure and MBA certification and it's value and then move to EA
 JOB NOT W

4. Not Working
yee/ pvt employee Consultant Ok, no problem Sir. Kya apne kuch kar
! Aasha karta hoon ki apki job achi chal rahi hogi. Bataiye main apki
Customer If he says No
kta hoon'
Ok Sir, Sir aap apna khud ka business s
holna hai. Side income k liye Consultant
hui team ko join karna chahte hai?
, kya main aapka budget jaan sakta hoon aur apki risk taking capacity
Customer If he says khud ka
lakh aur main zada risk nahi lena chahta Consultant Great Sir, bataiye main aapki kya sahay
, aap jaise utsahi (passionate) mahatvkanshi (go getter) logon k liye
Customer Main apna business start kaise karoon
hut badiya business plan hai. I am sure aap janna chahoge.
Customer
Sir, kya aap mujhe bata sakte hai ki aa
i aap kitne % commited hai extra income kamane k liye? Consultant
ko yeh bolon ki apke business ka face Dr. Vivek Bindra ho toh aapko Offer
apke business ka setup and apki aur apki team ki training Dr.Vivek Consultant 1.Great Sir, yeh sawal bahut hi importa
karegi. Toh aapko kaisa lagega? Solution 1 ko solve karne k liye aur bahut saare na
Consultant course design
Great kiya
Sir, ki aaphai
Dr.jiska naam
Vivek hai "j
Bindra
ega
Solution 2 humare team k kuch
ain hi better karna hai. Aap bataiye aapke courses meri kaise sahayta
Offer
pki designation kya hai? Consultant Pitch IBC/E
years main aap aapne aapXYZ
ko kahan dekhna chahte hai?
Offer Solution
and MBA certification and it's value and then move to EAE pitching
 NOT WORKING

problem Sir. Kya apne kuch karne ka plan kiya hai?

ys No
Sir aap apna khud ka business set up karna chahte hai yaan aap Dr. Vivek Bindra ji ki set up kari
m ko join karna chahte hai?
ys khud ka
ir, bataiye main aapki kya sahayta kar sakta hoon?
pna business start kaise karoon
If he says Yes
a aap mujhe bata sakte hai ki aapne kya business plan socha hai aur us main Dr. Vivek Bindra ji
ki team aapki kaise madd kare
Offer Solution
Sir, yeh sawal bahut hi important hai ki aap apna naya business kaise start karenge? Issi problem
e karne k liye aur bahut saare naye businessman to support karne k liye Dr. Vivek Bindra ji ne ek
design kiya
at Sir, ki aaphai
Dr.jiska naam
Vivek hai "jiHow
Bindra to start
ki team joinakarna
Start chahte
up"/ "EAE". Aap ko
hai. Aapko jaan
jaan karkar khushi
khushi hogi
hogi ki ki
humare team k kuch consultants 1 lakh se 10 lakh tak kama lete ha.
Offer Solution
Pitch IBC/EAE/PSC basis customer's requirement
5. Student
Consultant
Customer
Consultant

Consultant
Basis Customer's
answer move to
Start up & Family
Customer
Business Pitching
Consultant
Customer
Offer Solution
Consultant
STUDENT

Oh that’s great Sir, toh aap future main business karna chahte hai yaan job karna chahte hai
Business
Bahut Badia Sir, ki aapko puri clarity hai ki aap kya achieve karna chahte hai

Sir aap apna family bisiness join karna chanhte hai yaan apna business set up karna chahte hai?

Job
That’s great Sir, kya aap mujhe bata sakte hai ki aap specifically kis cheez per train hona chahte
hai
XYZ

As per customer's requirement guide specific PSC courses or for guide customer to EAE for
getting practical exposure to Business management and
PSC Complete Details
S.No. Course Name Net INR Gross INR

1 Finance for Non Finance (FNF) 12,500 14,750

2 ERP 12,500 14,750

3 Working Capital (WCM) 10,000 11,800

4 Busyness to Business (B2B) 14,500 17,110

5 Zero Dollar Marketing (ZDM) 14,500 17,110

SPICE- Smart Presentation for Investors,

6 14,500 17,110
Customers & Employees

7 Fund Raising 19,500 23,010

8 Personality Development 14,500 17,110

9 How to Start a Startup? 19,500 23,010

10 HR 12,500 14,750

11 Pocket Money to Professional Salary 19,000 22,420

12 How to sell? 14,500 17,110

13 CRM 12,500 14,750

14 Debt Management 14,500 17,110

15 Customer Service 12,500 14,750

16 Business Automation 14,500 17,110

17 E-Commerce 25,000 29,500

18 English for Business 14,500 17,110

19 Export-Import 14,500 17,110

20 Family Business 12,500 14,750

21 How to Scale a Start Up 19,500 23,010

22 Passive Income 14,500 17,110

23 Stock Market 10,000 11,800

24 Video Influencer 14,500 17110

25 Franchising Ka Sampurna Gyaan Not Yet Launched

26 Stress Management Not Yet Launched

27 Time Management Not Yet Launched

28 25 Business Under 3 Lakhs Not Yet Launched -

USD Professor Burning Problems Solved

220 Mr. Sanjay Kathuria Do you want to improve finance?

Mr. Piyush Nagar

Do you know how ERP can help you
220 E-Business Consultant
grow your business by 10X?
Founder at Business Sense Technology

Are you struggling to maintain working

170 Mr. Sanjay Kathuria
capital for your business?

Professor: Mr. Paritosh Sharma

Vice President- Learning & Development,
Bada Business Pvt. Ltd.
Do you to find more time to grow your
245
business?
Professor: Mrs. Ruchi Pathak
Author
Entrepreneur
 Professor: Mr. Paritosh Sharma
Vice President- Problem Solving Content,
Bada Business Pvt. Ltd. Do you want to improve marketing at
245
zero cost?
Professor: Mr. Ishan Manchanda
CEO, Takshila University

Professor: Mr. Paritosh Sharma

Vice President- Problem Solving Content,
Bada Business Pvt. Ltd.
Do you want to improve your
245
presentation skills for investors pitch?
Professor: Mr. Ishan Manchanda
CEO- Takshila University

Is your business failing due to lack of

330 Mr. Sanjay Kathuria funds?

Professor: Ms. Samriti Grover

Head- Problem Solving Courses
Bada Business Pvt. Ltd.
Do you want to improve your
245
personality?
Professor: Ms. Sakshi Mandwal
Anchor and Television Personality
Communication Skills Trainer
 Professor: Mr. Sanjay Kathuria
Director Strategy-Bada Business Pvt. Ltd.

Professor: Mr. Paritosh Sharma

VP- Learning & Development, Bada
330 Do you want to start a startup?
Business Pvt. Ltd.

Professor: Ms. Samriti Grover

Head- Problem Solving Courses, Bada
Business Pvt. Ltd.

Professor: Ms. Samriti Grover

Head- Problem Solving Courses, Bada
Business Pvt. Ltd.
Do you want to increase your
220
employees' performance & satisfaction?
Professor: Ankit Jain
Director, Wone Management Systems
Experienced HR Consultant

Do you lack confidence about your

320 Paritosh Sharma- VP at L&D
career options?

Professor: Dr Vivek Bindra

Founder and CEO-Bada Business Pvt. Ltd.
Do you wan tot increase sales in your
245
Professor: Mr. Gagan
Samriti Grover- Head-Oberoi
Problem Solving business?
VP- Channel
Courses, BadaSales, Bada Business Pvt.
Business Do you know how CRM can help you
220 Paritosh Sharma- VP at L&D
Ltd. grow your sales by 3X?
Sanjay Kathuria
Deepak Kashyap-- Director, Bada Business
Author, Junoon, Zarurat Are you feeling burdened due to high
245 & Jugaad. Professor, Bada
debt?
Business
CEO & Co-founder Of Spark , Dialdesk & Do you want to grow your business
220 MAS Callnet
Sanjay India
Kathuria - Director, Bada Business manifold by improving customer
Varuna Raghav, Sales & Marketing
Professor, Bada Head, service?
MAS Callnet India Do you want to control your business
245 Business Want To Take Your
Rj Jassi - RJ, 92.7 Big FM from anywhere in theBusiness
world? Online
Want To Start a Profitable Online
Pramila Dixit
Sanjeev –- Master
FormerTrainer
Journalist
420 ParitoshJain
Sharma- VP at L&D & Founder Business
of CEOITBOX Want to expand your business globally
Paritosh Sharma- Professor, Bada Business Is your lacking growth due to inferior
245 Paritosh Sharma- VP at L&D
Pallavi Nagpal - Professor, Bada Business communication skills?
Samriti
Jagdish Grover, Head- ProblemTrainer
Bhatia- Export-Import Solving Do you want to enter into global trade
245 Courses, Bada- Business
Gaurav Kalra Entrepreneur by starting export-import?
Dr.
CA Sanjay
Pankaj Kathuria,
Chhabra- Director & Chief
Professional Trainer Is family business a good idea?
220 Strategy Officer, Bada Business
Do you want to grow a family business?
Gaurav Kalra, Family Business
330 Sanjay
Pallavi Kathuria
Entrepreneur
Nagpal
Paritosh Sharma- -Professor,
Director,
&-Consultant
VP at L&D Bada
to Family
Bada Run Do you want to scale a startup with
Business
Business
SMEs Professor, Bada existing resources?
Samriti Grover - Head, Problem Solving
Business
Courses, Bada Business Do you want to make money while you
245
Professor, Bada Business sleep with passive income?
Special
Arpit TipsKathuria
Arora
Dr. Sanjay by
- Dr. Vivek
Owner, Bindra,
– Director Founder Want to start trading
& CSO,
170 & CEO, Bada
AskTheWiseGuy Business Want to find success in stock market
Bada Business
Samriti Grover, Head- Problem Solving
Professor, Bada Do you want to make money as a video
245 Courses,
Business Bada Business influencer?
RJ
CAJassi, Radio
Pankaj Jockey
Chhabra- and Social
Technical Media& The ultimate guide to video influencing
Analyst
Influencer
Professional Trainer
Mahima Bhatia, Youtuber
- -
Course Highlights

Understand ways to utilize surplus cash

Learn the checkpoints before making a credit
sale to avoid bad debts
Learn to calculate the credit period before
giving credit
Learn to calculate the average stock that
should always be maintained
Make better investment decisions

Know your customers before giving them

credit
Understand the process of maintaining
inventory that rolls out faster
Find out the exact manpower required to run
your business
Know the minimum profit margin for survival
Know how to reduce wastage of products
Know how to reduce unnecessary expenses
Get business details 24x7

Learn ways to maintain sufficient cash for

your business
Know how to stay cash positive during off
season
Learn to maintain sales in competitive
markets
Learn to avoid purchasing unnecessary stock
Understand business expansion techniques
with least investment
Learn to reduce credit sales and increase cash
sales

Know ways to become a manager and not an

operator for your business
Know how to hire right employees for your
business
Learn the tools and frameworks for managing
time effectively
Create more wealth in the time you save
Learn the tools and frameworks to forecast
sales and cash flow
Find right customer for your product
Reach customers globally
Increase footfall for your store
Learn to connect with customers via social
media
Learn ways to increase customer satisfaction
via improving on customer feedback
Learn how to reduce cost of customer
acquisition.
Learn the tools and frameworks to increase
visibility on google search.
Learn how to build high conversion websites
Learn the framework to convert customers
into loyal customers.
Learn how to engage customers, investors and
partners on social media.
Learn to find a large hidden customer base.

Learn to create a powerful pitch deck to

successfully engage with investors
Learn to grow business with great marketing
& brand communication
Learn the art of designing world class sales
proposals
Learn ways to create a Jingle that leaves a
lasting impression
Learn the tips to convert customers into brand
ambassadors

👉 Find out different sources of raising funds

👉 Understand steps to raise funds
👉 Learn to prepare for fundraising
👉 Learn top tips for pitching your idea to
investors
👉 Get a list of the top venture and angel
investors in India
👉 Know steps to calculate your company's
valuation
👉 Know how to maintain relationship with
investors

Transform yourself into a confident individual

who can express effectively in any situation
Learn ways to effectively communicate with
employees, customers and investors
Learn the top corporate etiquettes
Learn to develop a winning mindset
Learn How to build Leadership skills
Focus on Increasing both EQ & IQ
Learn how to Dress to Impress and carry
yourself
Learn the art of a Public Speaking
Steps to build on your startup idea
Learn to manage investor relations
Know fundamentals behind fund raising
Learn how to hire your team
Know about ESOPs and how to use them to
hire great talent
Learn ways to market your products in the
case of low budget
Avoid mistakes that leads to startup failure

Learn:
To Hire right candidates for your company
Fundamentals to retain manpower
Create a right organization structure
Increase employees’ productivity
Measure employees’ performance
Prepare incentive plans to motivate your
employees
Plan your manpower to better utilize your
resources

Learn the top 21 skill set required to build

your
Intrapreneur, corporate employee or
entrepreneur journey
Know how top companies hire?
Know how to identify your strengths?
Know how to prepare for entrance exam
Increase
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to prepare and crack withinterviews
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how toPrinciple,
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business
Learn what kind of Paperwork and Licenses
are required
Learn to build the right kind of Infrastructure
and Machinery for your business
Learn to calculate your ROI
Know the pitfalls before starting any of these
businesses
 EAE Benefits
S.No. Customer's Business Issues

1 I want to expand my business

2 Unable to find good employees/unable to retain good employees

3 There are very low margins in my

4 How to make my company stable in

5 I am spending a lot of money on

6 I don’t have money to grow my business/ How to get funds?

7 Big players have created monopoly and my business is not doing well due to this

8 How do I create my brand?

Benefits
PSC to be suggested S.No.
In this program, Mr. T.V. Mohandas Pai Chairman - 1
Mahipal Global will teach you:- 2
Fly light model by which you can expand your business in 3
very less cost 4
How technology can help you in expanding your business 5
Mr. Puneet Gulati:- CEO- Barista Coffee Company Ltd has 6
discussed 6 solutions to expand your business. 7
Manu Jain, MD Xiaomi India has discussed in detail about 8
employee hiring and ways to retain them 9
Abhiraj Singh, Co-founder Urban clap has discussed how a 10
startup can hire and retain employees at low cost. 11
In this program:-
Ashwani Arora MD and CEO of LT foods ltd. (Dawat Rice)
will teach you how you can earn good profit in low margin
products by controlling cost.
Ramesh Agarwal, Chairman Agarwal packers and movers
will teach you how you can reduce cost by bringing
efficiency innovation.
Keki Mistry Vice-Chairman HDFC ltd will teach you:-
5 strategies to make your business stable in the market
5 tips to grow your business
Mr. Mahesh Gupta chairman kent RO has discussed:-
strategies to use different channels of marketing
How direct selling can help you in your business
Mr. Nirmal Jain chairman of India Infoline Limited will
teach you how new and small business can raise equity
and debt
Sanjay Kathuria, Director Bada Business will teach you 10
easy ways to get funds
PK Gupta, MD State Bank of India will teach you how you
can arrange funds from the market and what should you
know before taking loans.
Ashish Chauhan, MD & CEO Bombay Stock Exchange will
tell you myths regarding listing your company on BSE and
how you can get your company listed.
Mr. Hari Om Rai Chairman and Managing Director Lava
international will teach you how you can grow your business even
in tough market conditions
Mr. R. S. Sodhi, Managing Director- Amul will teach you how you
can create your brand with less investment
 LTM Benefits
Customer's Business Issues S.No.
Life Time Membership 1
Lifetime access of Everything about Enterpenureship 2
Lifetime access of all problem solving courses 3
Lifetime access of every digital session of Bada Business application 4
Lifetime access of all up coming business problems 5
5 + 5 Days live seminar 6
A library of 600+ ready to use business documents 7
Assessment to keep track of your learning of each video 8
Track of each and every video reading material to revise the learning 9
Massiive action plan which help in step by step Implementation 10
Templates of HR,Legal, Finance , Marketing 11
12
13
14
 IBC Benefits
Independent Business Consultant
Independent Business Consultant
Lifetime earning and learning
Lifetime access of Everything about enterpenureship
Contious learning from Billioniare speakers & SME
Digital Dukan for market collaters
CMS for any challenge
No need to invest on Infrasturure and other manpower salaries
Weekly and Monthly Payouts
LMS for learning ( Gurukul app)
No limit of learning
Start your own business at very low investment
Continuous coaching and training on products from Dr. Vivek Bindra's Team
Campaign support to genrate leads
Reward and Recognition programme
 EAE
S.NO. Features

App Based Program +

1 Training by Billionaire
Professors

2 5 Days Seminar

264 Premium Videos + 264

3 Reading Material + 264
Assessments

4 24 Digital Live Sessions

 EAE
Benefits Pitching
*Hamara program ek app based program hai jisme aap apni convenience ke hisaab se learn kar
sakte hain. Is program me aapko Dr. VIvek bindra ke saath country ke top billionaires
sikhayenge jinhone khud billion dollar business khade kiye hai. Jese ki Manu Jain MD of Xiaomi
India, Dr. Mahesh Gupta, Chairman kent RO, Lalit Agarwal Chairman and MD of V-Mart etc and
best part ye hai ki ye sab aapko bilkul saral hindi me sikhate hain jisse aap asaani ke saath seekh
sake
*Business humesha Sequence me hota hai or business karne ke ye sequence aap sikhte hain Dr.
Vivek Bindra ke saath 5 days live seminar me. Sir ye seminar itna powerful hota hai ki kaafi
saare entrepreneurs to sirf seminar attend karke hi itna seekh jaate hain ki wo apne business ko
puri tarah se transform kar dete hain. In seminar me aapke jese hi hazaaro businessmen aate
hain jinse aap networking kar sakte hain. In seminars me aapko sales, marketing, manpower ,
profitability se related sabhi major problems ke solution bhi milenge. Iast seminar me Dr. Vivek
Bindra ji ke saath humare billionaire professors ne bhi business ki training di thi. Jinme the
Acharaya Balkrishna, Chairman of Patanjali Ayurveda, Mr. Hari Om Rai Chairman & Managing
Director of Lava Mobiles, Dr. Arvind Lal Dr. Lal Pathlab. Ab sir aap hi bataie asa event aapne
kabhi kisi other platform per dekha hai?
*Hum yeh jaante hai sir ki business me bhot challenges hote hain. Sales kam hai, competition jyada
hai, Market me mandi hai etc etc. In sabhi problems ko solve karne ke liye humare program me
milengi aapko 264 premium videos jisme billionaires aapko sikhayenge ki kya wo strategies hain
jinse aap ye problem solve kar sakte hain. Har video ke saath reading material attached hai
jisme topics ko depth me cover kiya jaata hai taaki aap use ache se samjh sake or apne business
me implement kar sake. Aap jaan sake ki aapki learning kesi chal rahi hai iske liye har video ke
saath uska assessment bhi diya gaya hai.
* Sir in sabke baad bhi agar aap kuch challenge face karte ho jiska answer aapko nahi mil pa raha
hai to hum aapko provide karte hain 24 Digital Live Sessions with Dr Vivek Bindra jisme aapke
paas opportunity hoti hai apne questions ke answers directly Dr. Vivek Bindra ji yaan phir
Billionaire Professors yaan Bada Business Professorrs se paane ki. In live
seminars me or bhi entrepreneur questions karte hain jinki problem aapse milti julti ho sakti
hain or aapko unse bhi sikhne ka moka milega
S.No. Objections Category Objections

1 High Price Apke product ka price zyada hai/ mehenga hai

Mere paas abhi time nahi hai, mujhe course lena

hoga toh main aapko khud call karlunga/

Baad main soch k bataunga/

2 Busy right now/ Will think and get back
Your product is good but I will think and buy later
(Ans. Appreciate the customer for acknowleging our
product)

Kya mujhe Vivek Bindra Sir se LIVE Q&A sessions

3 Need live interaction with Vivek Bindra Sir
milenge?

Main apne parents/friends/partners se discuss karke

4 Will discuss with family and get back
btaunga
 Aapka product accha hai par mere paas paise nahi
5 Don’t have funds
hain

I am very busy I don’t get time to watch Main business me busy rehta hu, mujhe videos
6
videos dekhne ka time nahi milta
Rebuttals

*1)Break it into per day price and pitch that he has to spend Rs 58 per day only
(i.e for EAE
Cost - Rs 42480
No. of days the course is valid - 730 (365+365)
Per day cost - Rs 58 (42480/730)
*Compare it with daily non productive expenditures
(i.e Sir we all go out with our family on weekends and we end up spending around Rs2000 to Rs3000 for the same.
If we calculate Rs58*7= Rs 406 a week
Sir you just have to invest Rs406 a week on more productive tasks like your "SELF DEVELOPMENT".

2)People end up spending lakhs of amount on getting a MBA degree which doesnot give practical exposure. Also
after doing MBA one will be looking forward to get employed in any on the top brands and you will be happy to
know that the Chairpersons and the CEO's of these organisations are the professors of Bada Business. You will be
happy to know that these Billionaire professors pictures will be printed on the course completion certificate.

* I understand Sir that you are busy and that you might want to call back. But Sir if you remember that we
discussed in the beginning of the call that you are 100% committed for your growth and that you really want to
achieve your life goals.

*Sir, calling back will take you away from making your dreams come true.

*Aise bahut saare customer's the jo aapke jaisa sochte the lekin jab unhe maine sahi guide kiya unki requirement
samajh kar toh woh mujhe call karke Thank you bolte hai.

*Sir mujhe bahut strongly lagta hai ki aap abhi soch nahi rahe hai ki aapke profits bhi delay ho rahe hai.

*Mera vada hai aap se agar khud ki tarraki k liye commited hai toh mai aapko aapke sapne poore karne main poori
madd karunge.

*Aap bus mujhe yeh bataiye ki aap kitni jaldi apna dream poora karna chahte hai? Apki situation k hisab se main
aapko guide karunga

*Absolutely Sir, not only Dr. Vivek Bindra you will also have live sessions with our Billionaire professors.

*These Billionaire professors are the industry experts and are very well known personalities i.e. CEO's/ Directors
and Chairpersons of renouned organisations like Mr. RS Sodhi, Managing Director Amul, Mr. Alfred Ford
Chairman Ford Motors, Dr. Arvind Lal Chairman Lal Pathlabs,
Mr. Yashish Dahiya Co- Founder and CEO Poliy Bazaar, Mr. PK Gupta Managing Director SBI, Mr. Keki Mistry
Vice Chairman & CEO HDFC Ltd., Acharya Balkrishna chairman Patanjali to name a few famous billionaire
professors. We at Bada Business ensure that you are exposed to all kinds of practical exposures and that your chota
business is tansformed to bada Business

* Check who is the decision maker

- Get the decision maker on the call
- Address all objections raised by them
- Tell the customer on the call that you are a trained professional and that you are capable of answering all queries
of the decision maker. Therefore insist on getting the decision maker on call.
- Emphasise getting the decision maker on call.
After analysing decision maker's objections answer appropriately
Exactly Sir, Main aapki problem poori tarah se samajh sakta hoon.-This small investment will help you earn more
and if you don't have funds right now. I will personally suggest you this is the best option available for you.

There are many Independent Business Consultants who are working with Dr. Vivek Bindra and are earning upto 10
lakhs a month with their dedication, devotion and will to do better in life.

I am 100% sure if you have the same level of devotion and dedication you can come out of this problem and can
give your family a better life.

Let me guide you how you can

- Talk about other expenses being managed by him-
- As him " How committed is he to expand his business"?
- He will surely say 100%,
- Route him to loan options available if he is not able to pay instantly

* Oh thats great Sir! ki aap apne business main bahut busy rehte hai. Acha Sir, ek baat bataiye, Kya aap chahte hai
ki aap Haldiram jaisa business set up kar pai. Yaan phir Airtel jaisa, yaan Nalli sarees jaisa yaan Big Bazar Jaisa.
Sir jis main ki aap kam samayan invest kar k zada munafa kar painge.

*Sir yeh jitni bhi badi companies hai, sab companies main .ek baat common hai ki inke owners ne 3 cheezon ki
importance jaan li hai.
1. Time
2. Money
3. System

Time: Matlab bina zada time invest kare sara kaam manage kar lena
Money: Kam kharche main zada munafa kamana
System: Matlab aisa system bana dena ki kaam apne aap ho jai. Minimum human intervention se.
Aapko jaan kar khushi hogi ki main aapko kuch aisi business stratergies suggest kar sakta hoon jisse ki aapka
munafa pehle se bahut bad jai aur aap bhi free ho jai.

*Sharma ji Humare courses main yeh 3 startergies sikhai jati hai ki aap apne business ko chota business se bada
business bana pai.

*Aur to aur apke samay ka poora dhayan rakhte hue humne Micro Learning ki stratergy follow ki hai jis main ki
1 to 2 ghante ka content 15 mins to 20 mins ki videos main share kiya jata hai.
- Ask "How commited is he to expand his business"
- If he says 100% then tell him then ATLEAST 1/2 an hour time investment is required from him DAILY
- Also its a 2 year course he can follow his own pace
- It is availble on your phone so he can learn anywhere & anytime
 SALES CLOSURE TECHNIQUES
Speaker

Consultant

Speaker
Consultant
Customer
Consultant

Speaker

Consultant

Speaker
Customer

Consultant

Customer

Consultant

Customer

Consultant
 SALES CLOSURE TECHNIQUES
Assumptive Close
Sir is program ki actual fees hai_____________________________(EAE/PSC/LTM ) But abhi join karne ke liye aapko pay ka
Aap mujhe apna contact no. bata dijiye me aapko payment link send kar deta hun.

Option Close
Sir, Do you have any questions for me?
No
Sir most of our customer pay through net banking, how would you like to pay Net banking or Debit Card?

Summary Close

So Sir summarise karne k liye main jaldi se aapko is program k benefits ko recap kar deta hoon.1. Money 2. Time 3. System ma
goal yaan burning problem solve karlenge aur phir aap apna business goal aasani se achieve kar sakte hai. Sir jaldi se enroll kar
aapko link bhej deta hoon. Sir link 3 ghante k liye active hai. Aap bataiye ki link main details aap khud fill kar lenge yaan phir

URGENCY CREATION
If customer is asking for some time (Urgency close)
Option 1: Sir humare paas is aane waale event/ iss course k liye bohot limited slots hain or wo bohot jaldi fill ho
rahe hain. Me nahi chahta ki aap apne business ko grow karne ki ye opportunity lose kar de. Isliye me
aapko salaah dunga ki aap abhi enroll kar le.

Option 2: Sir aap kyu apni success ko delay kar rahe hain. Aap mujhe bataiye ki kya aisa factor hai jo
aapko decision lene se rok raha hai. Aapne call ki shuruwat main kaha tha ki aap 100% commited hai apni tarakki k liye ab aap

When customer is ready to pay :-

Great Sir, aapki success ki journey shuru hone wali hai. Is program ko activate karne k liye aapko pay karna hain Rs._________
milega ( Summarize all the details which customer must know before making the payment) me aapko
ek link send karunga aapke no. par jab aap payment kar lenge to mujhe bata dijiyega taaki me aapka
course activate kara dun.

When customer is not ready to make the payment right away;-

1. Try to know and handle the objections
2. Fix the meeting if necessary
3. Ask him next time to call
 CALL CLOSING

Many Congratulations Sir, aaj apne apni success ki journey shuru kar li hai. Main 100% sure hoon agar aapne learning ko thik se implement kar
diya toh aap apna ___________ karne ka sapna bahut jald hi poora kar lenge. Sir agar aapko future main koi bhi query ho toh aap mujhe ________
Number par call kar sakte hai yaan phir aap 9310144443 customer care par bhi call kar k apni query ka resolution kar sakte hai. Bada Business pe
SALE call karne k liye dhanyawad aapka din shubh ho :)

Ok great Sir, I would like to congratulate you first ki aapki 80% success ki journey complete ho chuki hai. Ise 100% complete karne k liye main
Hot Follow Up aapko aapko kab call kar loon. Aaj shyaam 5 baje yaan 7 baje jaise aapko comfortable lage. Apke samay k liye dhanyawas Sir aapka din shubh ho

No Problem Sir, Main aapko kuch brochures aur videos bhej deta hoon taki aap unhe padd le aur dekh le jisse ki aapo thodi better understanding
ho jaigi ki humara product apki burning problem kaise solve kar sakte hai aur kaise aap apne professional sapne ko achieve kar sakte hai. Main
No Interested aapko kal 3:00 baje call back kar k aapka feedback le leta hoon. Apke samay k liye dhanyawas Sir aapka din shubh ho

Call Back Sir, it was very nice speaking to you or Thank you for your time Sir. Should I call you back today at 5:00 p.m. or tomorrow at 11:00 a.m