BUREAU OF FIRE PROTECTION

CITIZEN’S CHARTER
BUREAU OF FIRE PROTECTION

CITIZEN’S CHARTER

1
I. MANDATE

The Bureau of Fire Protection was created by virtue of RA 6975 primarily to perform the
following functions:

1. Be responsible for the prevention and suppression of all destructive fires on:
a. Building, houses and other structures;
b. Forest;
c. Land transportation vehicles and equipment;
d. Ships and vessels docked at piers or wharves anchored in major sea ports;
e. Petroleum industry installations;
f. Plane crashes; and
g. Other similar activities
2. Be responsible for the enforcement of the Fire Code of the Philippines and other
related laws;
3. Shall have the power to investigate all causes of fires and if necessary, file the proper
complaint with the city or provincial prosecutor who has jurisdiction over the case;
4. In the time of national emergency, all elements of the BFP shall upon direction of the
President, assist the AFP in meeting the national emergency; and
5. Shall establish at least one (1) fire station with adequate personnel, firefighting facilities
and equipment in every provincial capital, city and municipality subject to standard rules
and regulations as maybe promulgated by.

II. VISION

A modern fire service fully capable of ensuring a fire safe nation by 2034.

III. MISSION

We commit to prevent and suppress destructive fires, investigate its causes, enforce Fire
Code and other related laws, respond to man-made and natural disasters and other
emergencies.

IV. SERVICE PLEDGE

We commit to:

1. Ensure public safety.

2. Promote economic development through the prevention and suppression of all kinds of
destructive fires.
3. Enforce all laws, rules and regulations to ensure adherence to standard fire prevention
and safety measure.
4. All applicants or requesting parties who are within the premises of the office or agency
concerned prior to the end of official working hours and during lunch break shall be
attended to.

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 LIST OF SERVICES

Fire Station or Lone District Fire Office

Frontline Services

Fire Safety Evaluation Clearance (FSEC) Application – Regular (Simple) 5-9

Fire Safety Evaluation Clearance (FSEC) Application – Regular (Complex) 10 - 14

Fire Safety Evaluation Clearance (FSEC) Application – Process at OSCP 15 - 22

Fire Safety Inspection Certificate (FSIC) Application – Regular (Simple) 23 - 28

for Certificate of Occupancy

Fire Safety Inspection Certificate (FSIC) Application – Regular (Complex) 29 - 34

for Certificate of Occupancy

Fire Safety Inspection Certificate (FSIC) Application – Process at OSCP 35 - 41

for Certificate of Occupancy

Fire Safety Inspection Certificate (FSIC) Application for New Business with 42 - 45
Valid FSIC Issued During Occupancy Permit Stage

Fire Safety Inspection Certificate (FSIC) for New Business Permit without 46 - 51
Valid FSIC for Occupancy Issued and with Occupancy Certificate Not Filed
After Nine (9) Months from Issuance

Fire Safety Inspection Certificate (FSIC) Application for Business Renewal 52 - 57

Fire Safety Inspection Certificate (FSIC) Application for Business Renewal 58 - 63

without Valid FSIC or Expired FSIC / with Existing Violation of the Fire Code
/ Included in the Negative List

Issuance and Service of Notice to Comply (NTC) Procedure 64 - 68

Issuance and Service of Notice to Correct Violation (NTCV) Procedure 69 - 74

Issuance and Service of Abatement Order (AO) Procedure 75 - 80

Issuance and Service of Closure Order 81 - 84

(Due to Non-payment of Administrative Fine) Procedure

Issuance and Service of Closure Order 85 - 88

(Due to Expiration of Abatement Order) Procedure

Implementation of Closure Order 89 - 90

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Fire Station or Lone District Fire Office

Frontline Services

4
Fire Safety Evaluation Clearance (FSEC) Application - Regular (Simple)

A document issued by the BFP as a prerequisite for the grant of Building Permit by the
Office of Building Official having jurisdiction upon determination that the evaluated plans are
compliant with Republic Act 9514 and its Revised Implementing Rules and Regulations.

Office: Fire Station or Lone District Fire Office

Classification: A. Simple Transaction

Refers to applications for any of the following structures whose

floor area does not exceed 1,500 square meters:
1) Single dwelling residential building of not more than three
floors/storey,
2) Commercial buildings of not more than two (2) floors/storey,
3) Renovation within a mall with issued building permit, and
4) Warehouse storing non-hazardous substance.
Processing Time: Three (3) working days
Type of Transaction: 1. G2C – Government to Citizen
2. G2B – Government to Business Entity
Who may avail: Owner, Contractor or Business Entity
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Accomplished application
form for Fire Safety
1 original copy Fire Station/ Lone District Fire Office
Evaluation Clearance
(FSEC)
Architectural documents 3 original copies
Civil documents 3 original copies
Electrical documents 3 original copies
Mechanical documents 3 original copies
Signed and sealed by the Designer/Contractor
Plumbing documents 3 original copies
Electronics documents 3 original copies
Sanitary documents 3 original copies
Fire Protection documents 3 original copies
Cost Estimate of the building
including labor cost duly 1 original copy Signed and sealed by the Designer/Contractor
notarized
Fire Safety Compliance 1 set of original
Fire Safety Practitioner
Report (FSCR), if required copy

Management Certification
for Hot Works bearing the 1 original copy Business Entity/ Contractor/ Owner
name of the PAI

5
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
1. Completely 1. Issue a queuing
fill-out necessary number and
information in the application form
application form. and instruct the
applicant to
complete the
necessary
information.
2. Submit the 2. Receive from the
filled-out applicant all
application form documents
and the required required in the
documents in the checklist of
checklist of requirements.
requirements.
3. Check the
completeness of the
submitted
documents.
4. Record to the
Official Log Sheet Customer
the name of Relations Officer
10 Minutes
applicant and owner (CRO)
of the
establishment, the
time and date of
application.
(In case of lacking
requirements, the
CRO shall
immediately return
the application
to the applicant
together with the
FSEC Application
Disapproval Form
for compliance.)
5. Endorse the bill
of materials/ cost
estimate to Fire
Code Assessor
(FCA) for
assessment of fire
code fees/taxes.

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 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
3. The applicant 6. Compute the fire 1. Application
shall wait for the code fees/taxes. Fee: Php200
queuing number
to be called by the 2. One-tenth
Fire Code of one per
Assessor (FCA) centum (0.1%)
for the release of of the verified
Order of Payment. estimated Fire Code
value of the Assessor
10 Minutes
building but (FCA)
4. Receive the 7. Call the
not more than
Order of Payment applicant’s queuing
Php50,000.00
Slip (OPS). number and issue
the Order of
Formula:
Payment Slip (OPS)
Verified
to the applicant.
estimated
value
x 0.1%;
5. The applicant 8. Call the
Payment
shall present and applicant’s queuing
should be
pay the assessed number.
<
amount indicated
Php50,000.00
in the OPS to the
Fire Code Example
Collecting Agent Computation: Fire Code
(FCCA). Collecting Agent
Example 1) 10 Minutes
(FCCA)
Verified
6. Receive the 9. Receive payment estimated amount
Official Receipt from applicant and = 51,000,000
(OR) issue Official FC fees =
Receipt (OR), then (0.1*51,000,000)
compile copy of /100 = 51,000
OR.
FC fees > 50,000
7. Present the OR 10. Require the Therefore FC
to the CRO. applicant to present fees = 50, 000
original copy of the only
OR.
Example 2)
Verified
8. Receive the 11. Check copy estimated amount 5 Minutes
Claim Stub. of OR and record = 25,000,000
to the Official Log CRO
(Agency Action
Sheet the amount FC fees = (0.1 * Step 10 to Step
paid, OR Number, 25,000,000)/100 12)
and Date of = 25,000
Payment, then FC fees < 50,000
issue Claim Stub to
applicant. Therefore FC
fees = 25,000

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CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
12. Endorse the
application
documents together
with the required
sets of building
plans as the case CRO
may be to Chief
Fire Safety
Enforcement
Section/Unit
(FSES/FSEU).
13. Assign
Building Plan Chief Fire
Evaluator (BPE) Safety
who will review/ 15 Minutes Enforcement
evaluate the plans Section/ Unit
and (FSES/FSEU)
specifications.
14. Review/
evaluate building
plans and
accomplish Fire
Safety Checklist, 1 ½ Days
Building Plan
FSEC or Notice of Maximum
Evaluator
Disapproval (NOD) from the date of
(BPE)
for FSEC as the application.
case may be, and
make appropriate
recommendations/
findings.
15. Review/
evaluate the
recommendations/
findings of BPE and
recommends to
City/Municipal Fire
Marshal (C/MFM) or Chief
2 Hours
District Fire Marshal FSES/FSEU
(for lone District
Fire Office) the is-
suance of FSEC or
NOD for FSEC as
the case may be.
16. Make the final City/Municipal
review/evaluation Fire Marshal
of the Chief FSES/ (C/MFM) or
FSEU’s 2 Hours District Fire
recommendation for Marshal
disposition. (for Lone District
Fire Office)

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 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
17. Approve/
disapprove, and
sign three (3)
copies of FSEC or C/MFM or
NOD (for FSEC) as District Fire
the case maybe. 20 Minutes Marshal
18. Endorse (for Lone District
Fire Office)
application
documents to the
CRO.
19. Record in the
Official Log Sheet
the FSEC or NOD
as the case may
be, number, date
approved, name of
applicant/owner and
name of 10 Minutes
establishment, OR
number and amount
paid. Provide
duplicate copy of
FSEC or NOD to
the designated
Records Custodian.
CRO
9. Acknowledge in 20. Release FSEC
the logbook and or NOD as the case
claim the FSEC/ may be, and other
NOD. pertinent
documents to
applicant or
authorized
representative upon
5 Minutes
presentation of
Claim Stub.
Endorse one (1) set
of plan to the BO
as well as duplicate
copy of FSEC, FSC
or NOD as the case
may be.
HIGHLY TECHNICAL: i. Cases elevated to the National Office and Regional Offices that
requires technical knowledge and expertise ii. Appeals iii. New Technologies, and iv. Special
Structures.

Fire Safety Compliance Report (FSCR) - A written report composed of plans, specifications
and design analysis per building prepared by its Engineer/ Architect-of-Record and Fire Safety
Practitioner.

9
Fire Safety Evaluation Clearance (FSEC) Application - Regular (Complex)

A document issued by the BFP as a prerequisite for the grant of Building Permit by the
Office of Building Official having jurisdiction upon determination that the evaluated plans are
compliant with Republic Act 9514 and its Revised Implementing Rules and Regulations.

Office: Fire Station or Lone District Fire Office

Classification: A. Complex Transaction (Processing within seven (7) days)
Applicable to all types of occupancies (e.g. Assembly, Educational,
Day Care, etc.) except for the following:
1. Simple structures/buildings whose floor area does not exceed
1,500 square meters:
a.) Single dwelling residential not more than three (3) storeys in
height
b.) Commercial building not more than two (2) storeys in height
c.) Renovation to a mall with issued building permit; and
d.) Warehouse storing non-hazardous materials.
2. Special structures (e.g. Aerodrome facilities, fixed guideway
transit and passenger rail systems, wind turbine energy
generating facilities, etc.)
Type of Transaction: 1. G2C – Government to Citizen
2. G2B – Government to Business Entity
Who may avail: Owner, Contractor or Business Entity
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Accomplished application
form for Fire Safety
1 original copy Fire Station/ Lone District Fire Office
Evaluation Clearance
(FSEC)
Architectural documents 3 original copies
Civil documents 3 original copies
Electrical documents 3 original copies
Mechanical documents 3 original copies
Signed and sealed by the Designer/Contractor
Plumbing documents 3 original copies
Electronics documents 3 original copies
Sanitary documents 3 original copies
Fire Protection documents 3 original copies
Cost Estimate of the building
including labor cost duly 1 original copy Signed and sealed by the Designer/Contractor
notarized
Fire Safety Compliance 1 set of original
Fire Safety Practitioner
Report (FSCR), if required copy
Management Certification
for Hot Works bearing the 1 original copy Business Entity/ Contractor/ Owner
name of the PAI

10
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
1. Completely 1. Issue a queuing
fill-out necessary number and
information in the application form
application form. and instruct the
applicant to
complete the
necessary
information.
2. Submit the 2. Receive from the
filled-out applicant all
application form documents
and the required required in the
documents in the checklist of
checklist of requirements.
requirements.
3. Check the
completeness of the
submitted
documents.
4. Record to the
Official Log Sheet Customer
the name of Relations Officer
10 Minutes
applicant and owner (CRO)
of the
establishment, the
time and date of
application.
(In case of lacking
requirements, the
CRO shall
immediately return
the application
to the applicant
together with the
FSEC Application
Disapproval Form
for compliance.)
5. Endorse the bill
of materials/ cost
estimate to Fire
Code Assessor
(FCA) for
assessment of fire
code fees/taxes.

11
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
3. The applicant 6. Compute the fire 1. Application
shall wait for the code fees/taxes. Fee: Php200
queuing number
to be called by the 2. One-tenth
Fire Code of one per
Assessor (FCA) centum (0.1%)
for the release of of the verified
Order of Payment. estimated Fire Code
value of the Assessor
10 Minutes
building but (FCA)
4. Receive the 7. Call the
not more than
Order of Payment applicant’s queuing
Php50,000.00
Slip (OPS). number and issue
the Order of
Formula:
Payment Slip (OPS)
Verified
to the applicant.
estimated
value
x 0.001;
5. The applicant 8. Call the
Payment
shall present and applicant’s queuing
should be
pay the assessed number.
<
amount indicated
Php50,000.00
in the OPS to the
Fire Code
Example
Collecting Agent Fire Code
Computation:
(FCCA). Collecting Agent
10 Minutes
Example 1) (FCCA)
Verified
6. Receive the 9. Receive payment estimated amount
Official Receipt from applicant and = 51,000,000
(OR) issue Official
Receipt (OR), then FC fees =
compile copy of (0.1*51,000,000)
/100 = 51,000
OR.
FC fees > 50,000
7. Present the OR 10. Require the
to the CRO. applicant to present Therefore FC
original copy of the fees = 50, 000
only
OR.
Example 2)
8. Receive the 11. Check copy Verified 5 Minutes
Claim Stub. of OR and record estimated amount
to the Official Log = 25,000,000 CRO
(Agency Action
Sheet the amount FC fees = (0.1 * Step 10 to Step
paid, OR Number, 25,000,000)/100 12)
and Date of = 25,000
Payment, then
issue Claim Stub to FC fees < 50,000
applicant. Therefore FC
fees = 25,000

12
CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
12. Endorse the
application
documents together
with the required
sets of building
plans as the case CRO
may be to Chief
Fire Safety
Enforcement
Section/Unit
(FSES/FSEU).
13. Assign
Building Plan Chief Fire
Evaluator (BPE) Safety
who will review/ 15 Minutes Enforcement
evaluate the plans Section/ Unit
and (FSES/FSEU)
specifications.
14. Review/
evaluate building
plans and
accomplish Fire
5 ½ Days
Safety Checklist,
Maximum Building Plan
FSEC or Notice of
from the date of Evaluator
Disapproval (NOD)
application (BPE)
for FSEC as the
case may be, and
make appropriate
recommendations/
findings.
15. Review/
evaluate the
recommendations/
findings of BPE and
recommends to
City/Municipal Fire
Marshal (C/MFM) or Chief
2 Hours
District Fire Marshal FSES/FSEU
(for lone District
Fire Office) the is-
suance of FSEC or
NOD for FSEC as
the case may be.
16. Make the final City/Municipal
review/evaluation Fire Marshal
of the Chief FSES/ (C/MFM) or
FSEU’s 2 Hours District Fire
recommendation for Marshal
disposition. (for Lone District
Fire Office)

13
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
17. Approve/
disapprove, and
sign three (3)
copies of FSEC or C/MFM or
NOD (for FSEC) as District Fire
the case maybe. 20 Minutes Marshal
18. Endorse (for Lone District
Fire Office)
application
documents to the
CRO.
19. Record in the
Official Log Sheet
the FSEC or NOD
as the case may
be, number, date
approved, name of
applicant/owner and
name of 10 Minutes
establishment, OR
number and amount
paid. Provide
duplicate copy of
FSEC or NOD to
the designated
Records Custodian.
CRO
9. Acknowledge in 20. Release FSEC
the logbook and or NOD as the case
claim the FSEC/ may be, and other
NOD. pertinent
documents to
applicant or
authorized
representative upon
5 Minutes
presentation of
Claim Stub.
Endorse one (1) set
of plan to the BO
as well as duplicate
copy of FSEC, FSC
or NOD as the case
may be.
HIGHLY TECHNICAL: i. Cases elevated to the National Office and Regional Offices that
requires technical knowledge and expertise ii. Appeals iii. New Technologies, and iv. Special
Structures.
Fire Safety Compliance Report (FSCR) - A written report composed of plans, specifications
and design analysis per building prepared by its Engineer/ Architect-of-Record and Fire Safety
Practitioner.

14
Fire Safety Evaluation Clearance (FSEC) Application - Process at OSCP

A document issued by the BFP as a prerequisite for the grant of Building Permit by the
Office of Building Official having jurisdiction upon determination that the evaluated plans are
compliant with Republic Act 9514 and its Revised Implementing Rules and Regulations.

Office: One Stop Shop for Construction Permitting (OSCP)

Simple Transaction
Transaction processed within three (3) days - applicable to the
following types of building whose floor area does not exceed 1,500
square meters:
Classification: 1) Single dwelling residential building not more than 3 storey,
2) Commercial building not more 2 storey,
3) Renovation to a mall with issued building permit, and
4) Warehouse storing non-hazardous materials.

1. G2C – Government to Citizen

Type of Transaction:
2. G2B – Government to Business Entity
Who may avail: Owner, Contractor or Business Entity
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Accomplished Unified
Application Form (UAF) or
One-Stop Shop for Construction Permitting
application form for Fire 1 original copy
(OSCP)
Safety Evaluation Clearance
(FSEC)
REQUIRED DOCUMENTS
Note: includes design plans, calculations and
specifications
Architectural documents 3 original copies
Civil documents 3 original copies
Electrical documents 3 original copies
Signed and sealed by the Designer/Contractor
Mechanical documents 3 original copies
Plumbing documents 3 original copies
Electronics documents 3 original copies
Sanitary documents 3 original copies
Fire Protection documents 3 original copies
Cost Estimate of the building
Duly prepared by the Designer/Contractor and
including labor cost duly 1 original copy
duly notarized by the owner.
notarized
Fire Safety Compliance 1 set of original
Fire Safety Practitioner
Report (FSCR), if required copy
Management Certificate for
Hot Works bearing the name 1 original copy Business Entity/ Contractor/ Owner
of the PAI
Copy of valid professional
1 photocopy Professionals
licenses
15
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
1. Submit the 1. Receive from the
filled-out Unified OBO Monitoring
Application Form Officer and
(UAF)/ BFP acknowledge in the
Application Form routing slip the
and complete 4 receipt of all the
sets of documents
documentary required in the
requirements at the checklist of
receiving window requirement.
of OSCP.

2. Record the
details of all the
documents
required in the
checklist of
requirement in the Customer
BFP logbook. Relations Officer/
Fire Code
20 Minutes
Assessor
(CRO/FCA)
3. Forward all the
documents
required in the
checklist of
requirement to the
BFP Liaison
Personnel (BLP) for
transmittal to the
Fire Station.

Note: Plan
evaluation can be
done in the OSCP
backroom
depending on the
availability of BFP
personnel.

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CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
4. Transmit all the
documents
required in the
checklist of
requirements to
the Chief, FSES for
the designation of
Building Plan
Evaluator (BPE).

Note: Transmittal of BFP Liaison

documents shall be 30 Minutes from
Personnel
done twice a day. its cut-off time
(BLP)
Application filed on
or before 11:30 AM
shall be transmitted
to the Fire Station
before noon, while
those filed on or
before 3:00 PM
shall be transmitted
to the Fire Station
before 3:30 PM.

5. Assign Building
Plan Evaluator
(BPE) who will
review/ evaluate the Chief Fire
submitted design Safety
plans, calculations 15 minutes Enforcement
and its Section/ Unit
specifications in the (FSES/FSEU)
checklist of
requirements.
6. Evaluate the
design plans,
calculations & its
specifications of the
required
documents and
1 ½ Days
provide necessary Building Plan
Maximum from
findings & Evaluator
the date of
recommenda- (BPE)
application.
tions reflected in
the Fire Safety
Checklist (FSC)
and prepare either
FSEC or Notice of
Disapproval (NOD).

17
CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
7. Review/evaluate
the
recommendations/
findings of BPE
and recommend to
City/Municipal Fire
Chief
Marshal (C/MFM) or 2 Hours
FSES/FSEU
District Fire Marshal
(for Lone District
Fire Office)
the issuance of
FSEC or NOD as
the case may be.
8. Make the final
review/evaluation
of the Chief FSES/
FSEU’s 2 Hours
recommendation for
appropriate
disposition.
9. Approve/
disapprove, and
sign three (3)
copies of FSC for
FSEC or FSC for
NOD as the case
may be.
Provide/assign City/Municipal
the corresponding Fire Marshal
control number (C/MFM) or
intended for the District Fire
application. Marshal
20 Minutes (for Lone District
Note: In both Fire Office)
cases of approval (Agency Action
or disapproval, all 3 Step 9 to Step
sets of plans shall 10)
bear the name and
signature of the Fire
Marshal and shall
be stamped either
“APPROVED” or
“DISAPPROVED”.
It shall also indicate
the checklist
number and date;
FSEC number and
date as the case
may be.

18
CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
10. Endorse back
all the documents
required in the
checklist of
requirements,
including the 3 sets
of FSC for FSEC or
FSC for NOD as the C/MFM or DFM
case may be, to the
BLP for transmittal
to the CRO at the
OSCP.

11. Transmit back

all the documents
required in the
checklist of
requirements, BFP Liaison
including the 3 sets 30 Minutes Personnel
of FSC for FSEC or (BLP)
FSC for NOD as the
case may be, to the
CRO at the OSCP.

12. Receive from

BLP all the
documents
required in the
checklist of
requirements,
including the FSC
for FSEC or FSC
for NOD as the
CRO/FCA
case may be. 15 Minutes

13. Endorse to the

OBO Monitoring
Officer the 3 sets
of plans only if it is
approved for review
and approval.

19
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
14. Record in the
logbook the details
of the transmitted
documents. One-tenth of
one per cen-
For approved tum (0.1%) of
application, assess the verified
the Fire Code estimated
Construction Tax value of the
due to the owner/ building but
applicant in
not more than
coordination with
the OBO and Php50,000.00
accomplish the
Order of Payment Formula:
Slip (OPS) and Verified
endorse to the estimated
OBO. value
x 0.001;
Note: This is to be Payment
done through should be
sharing of <
information for Php50,000.00
purposes of 10 Minutes
determining Example 1)
whichever the Verified
higher value estimated amount CRO/ FCA
= 51,000,000
between BFP or
OBO; the higher FC fees =
value shall be the (0.1*51,000,000)
basis of /100 = 51,000
assessment to be
reflected in the FC fees > 50,000
OPS.
Therefore FC
15. In cases of fees = 50, 000
disapproved appli- only
cation, all the doc-
uments required Example 2)
in the checklist of Verified
estimated amount
requirements, in- = 25,000,000
cluding the FSC for
NOD shall immedi- FC fees = (0.1 *
ately endorse to the 25,000,000)/100
OBO for the speedy = 25,000
infomation to the cli-
ent about the status FC fees < 50,000
of the application.
Therefore FC
2. Present the 16. Issue the Order fees = 25,000
claim stub and of Payment Slip
receive the OPS. (OPS) together with 10 Minutes
OBO.

20
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
3. The applicant 17. Receive the
shall pay the amount due for the
assessed amount BFP through the
indicated in the Cashier, issue the
OPS to the Fire corresponding OR
Code Collecting to the applicant
Agent (FCCA) through the
Cashier, keep a
copy of the receipt Fire Code
and record in the Collecting Agent
OPS and logbook 10 Minutes
(FCCA)
the
details of the
payment.

18. Endorse to the

CRO/FCA the OPS
for the details to be
reflected in the FSC
and FSEC.

19. Receive and

reflect the details of
the payment in the
FSC and FSEC.
20. Record in the
Official Log Sheet
the FSEC or NOD
as the case may 10 Minutes
be, number, date
approved, name of
applicant/owner and
name of
establishment, OR
number and amount CRO/FCA
paid.
21. Release the
FSC and its FSEC
or FSC and its NOD
as the case may be
to the OBO
Releasing Officer
and the 3 sets of 5 minutes
required documents
for proper
distribution to
Client, OBO and
BFP.

21
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
4. Claim and 22. Claim from the
acknowledge the OBO Releasing
requirements Officer at the
mentioned in releasing window
the FSC and the the released FSC
releasing logbook and its FSEC for
for FSEC or if not the archiving BFP
compliant, the copy, the one (1)
FSC and its NOD set mentioned in 15 minutes CRO/FCA
together with the the Checklist of
applied complete requirements or the
required docu- FSC and its NOD
ments as the case as the case may be.
maybe.

23. Transmit the

documents back to
the Fire Station for
profiling the
duplicate copy of
the FSC and its
FSEC together
with the one (1) set
mentioned in the 30 Minutes BLP
Checklist of
requirements or the
FSC and its NOD
by the designated
Records Custodian.

HIGHLY TECHNICAL: i. Cases elevated to the National Office and Regional Offices that
requires technical knowledge and expertise ii. Appeals iii. New Technologies, and iv. Special
Structures.

Fire Safety Compliance Report (FSCR) - A written report composed of plans, specifications
and design analysis per building prepared by its Engineer/ Architect-of-Record and Fire Safety
Practitioner.

22
Fire Safety Inspection Certificate (FSIC) Application for Certificate of
Occupancy - Regular (Simple)
A document issued by the BFP as a prerequisite for the grant of Certificate of
Occupancy by the Office of the Building Official upon determining that the required
fire safety construction are in place, and fire protective and/or warning systems are
properly installed in accordance with the approved plans and specifications and in
compliance with Republic Act 9514 and its Revised Implementing Rules and Regulations.

Office: Fire Station or Lone District Office

A. Simple Transaction
Refers to applications for any of the following structures whose
floor area does not exceed 1,500 square meters:
1) Single dwelling residential building of not more than three
Classification: floors/storey,
2) Commercial buildings of not more than two (2) floors/storey,
3) Renovation within a mall with issued building permit, and
4) Warehouse storing non-hazardous substance.
Processing Time: Three (3) working days

1. G2C – Government to Citizen

Type of Transaction: 2. G2B – Government to Business Entity
Who may avail: Owner, Contractor or Business Entity
CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Accomplished application
form for Fire Safety 1 original copy Fire Station or Lone District Office
Inspection Certificate (FSIC)

Endorsement from the Office

1 original copy Office of Building Official (OBO)
of Building Official (OBO)

Certificate of Completion 1 original copy Contractor or Business Entity

Certified true copy of
assessment fee for
1 original copy OBO
securing Occupancy Permit
from OBO

As-built plan, if necessary 1 original copy Owner, Contractor or Business Entity

Fire Safety Compliance

1 set of original
and Commissioning Report Fire Safety Practitioner
copy
(FSCCR), if required

23
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
1. Completely 1. Issue a queuing
fill-out and submit number and
the application application form
form. and instruct the
applicant to
complete the
information.

2. Submit the filled- 2. Receive from the

out application applicant all
form and the documents required
required in the checklist of
documents in the requirements.
checklist of
requirements.

3. Check the
completeness of the
submitted
documents .

4. Record to the
Official Log Sheet Customer
the name of Relations Officer
applicant, owner of 10 Minutes (CRO)
the establishment,
the time and date
of application. (In
case of lacking
requirements, the
CRO shall
immediately return
the application
to the applicant
together with the
FSIC Application
Disapproval Form
for compliance.)

3. The applicant 5. Endorse the

shall wait for the Certificate of
queuing number Completion/
to be called by the Certified True Copy
Fire Code of Assessment Fee
Assessor (FCA) for securing
for the release of Occupancy Permit
Order of Payment from OBO to Fire
Slip (OPS). Code Assessor
(FCA) for
assessment of fire
code fees

24
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
6. Compute the fire
code fees.

4. Receive OPS. 7. Call the Fire Code

applicant’s queuing Fifteen percent Assessor
(15%) of all 10 Minutes
number and issue (FCA)
the Order of fees charged
Payment Slip by LGU but in
(OPS). no case shall
be lower than
Php500.00
5. The applicant 8. Call the
shall pay the applicant’s queuing Example
assessed amount number. Computation:
indicated in the
OPS to the Fire
Code Collecting Example 1) Fire Code
Agent (FCCA). Fees charge by Collecting Agent
10 Minutes
the LGU / PEZA (FCCA)
= 10,000
6. Receive the 9. Receive payment
Official Receipt from applicant and
Inspection Fee =
(OR). issue Official (15% *10,000) =
Receipt (OR), then 1,500
compile copy of OR
Inspection Fee
7. Present the OR 10. Require the > 500
to the CRO. applicant to present
original copy of the Therefore Inspec-
OR. tion fee = 1,500

8. Receive the 11. Check copy Example 2)

Fees charge by
Claim Stub. of OR and record
the LGU / PEZA
to the Official Log = 2,000
Sheet the amount
paid, OR Number, Inspection Fee =
and Date of (15% *2,000) = 5 Minutes CRO
Payment, then 300
issue Claim Stub to
applicant. Inspection Fee
< 500
12. Endorse the
application Therefore Inspec-
documents to Chief tion fee = 500
Fire Safety
Enforcement
Section/Unit
(FSES/FSEU).

25
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
13.Receive
application
documents and
retrieve FSEC and
building plans with
Fire Safety
Checklist (FSC) or
latest After Chief Fire
Inspection Safety
Report (AIR) as the 15 Minutes Enforcement
case may be, from Section/ Unit
the BFP (FSES/FSEU)
Records
Custodian to be
attached to the
application, assign
Fire Safety
Inspector and issue
an Inspection Order
9. Acknowledges 14. Proceed to the
the IO and AIR. establishment and
request
acknowledgement
of the IO from any
responsible
person in the
building, structure
or facility. Conduct
Fire Safety Inspec-
tion and submit
After Inspection
Report (AIR) and
supporting
documents to Chief,
FSES/FSEU with 1 ½ Days Fire Safety
appropriate findings Maximum from Inspector
and recommenda- the date of (FSI)
tions, such as issu- application
ance of FSIC/No-
tice of Disapproval
(NOD) for occupan-
cy, as the case may
be. If the building
or establishment is
already occupied/
operational, FSI
shall recommend
issuance of Notice
to Comply (NTC)
instead of NOD if
there is a violation
of the Fire Code
and its RIRR.

26
CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
15. Review/
evaluate the
recommendations/
findings of FSI and
recommends to
City/Municipal Fire
Marshal (C/MFM) or
District Fire Marshal Chief
(for Lone District 2 Hours
FSES/FSEU
Fire Office) the
issuance of FSIC,
NOD or NTC as the
case may be.

16. Make the final

review/evaluation
of the Chief FSES/
FSEU’s
recommendation
for disposition.

17. Approve/
City/Municipal
disapprove, and
Fire Marshal
sign three (3)
(C/MFM) or
copies of FSIC/
District Fire
NOD or NTC (for 2 Hours
Marshal
FSIC) as the case
(for Lone District
may be.
Fire Office)

18. Forward
application
documents to the
CRO.

27
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
19. Record in the
Official Log Sheet
the FSIC/NOD/NTC
as the case may be
the number date
approved, name
of applicant/owner,
name of
establishment, OR
number and amount
paid. Provide
duplicate copy of
FSIC/NOD/NTC
to the designated
Records Custodian
10 Minutes
together the
application
documents, retrieve
FSEC and
building plans with
Fire Safety
Checklist (FSC), CRO
After Inspection
Report (AIR) for
during
construction or
latest After
Inspection Report
(AIR) as the case
may be.
10. Acknowledge 20. Release FSIC/
in the logbook and NOD/NTC as the
claim the FSIC/ case may be, to
NOD/NTC applicant or
authorized
representative upon
5 Minutes
presentation of
Claim Stub.
Endorse to OBO
the duplicate copy
of FSIC/NOD/NTC
as the case may be.
HIGHLY TECHNICAL: i. Cases elevated to the National Office and Regional Offices that
requires technical knowledge and expertise ii. Appeals iii. New Technologies, and iv. Special
Structures
Fire Safety Compliance and Commissioning Report (FSCCR) - A compilation report of all
approved submittals, test and acceptable forms of all fire protection and life safety features,
which shall form part of the “as built” documents turned over by the contractor to the building
owner.

28
Fire Safety Inspection Certificate (FSIC) Application for Certificate of
Occupancy - Regular (Complex)

A document issued by the BFP as a prerequisite for the grant of Certificate of

Occupancy by the Office of the Building Official upon determining that the required
fire safety construction are in place, and fire protective and/or warning systems are
properly installed in accordance with the approved plans and specifications and in
compliance with Republic Act 9514 and its Revised Implementing Rules and Regulations.

Office: Fire Station or Lone District Fire Office

A. Complex Transaction (Processing within seven (7) days)

Applicable to all types of occupancies (e.g. Assembly, Educational,
Day Care, etc.) except for the following:
1. Simple structures/buildings whose floor area does not exceed
1,500 square meters:
Classification: a.) Single dwelling residential not more than three (3) storeys in
height
b.) Commercial building not more than two (2) storeys in height
c.) Renovation to a mall with issued building permit; and
d.) Warehouse storing non-hazardous materials.
2. Special structures (e.g. Aerodrome facilities, fixed guideway
transit and passenger rail systems, wind turbine energy
generating facilities, etc.)
1. G2C – Government to Citizen
Type of Transaction: 2. G2B – Government to Business Entity
Who may avail: Owner, Contractor or Business Entity

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Accomplished application
form for Fire Safety 1 original copy Fire Station or Lone District Office
Inspection Certificate (FSIC)
Endorsement from the Office
1 original copy Office of Building Official (OBO)
of Building Official (OBO)
Certificate of Completion 1 original copy Contractor or Business Entity
Certified true copy of
assessment fee for
1 original copy OBO
securing Occupancy Permit
from OBO
As-built plan, if necessary 1 original copy Owner, Contractor or Business Entity
Fire Safety Compliance
1 set of original
and Commissioning Report Fire Safety Practitioner
copy
(FSCCR), if required

29
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
1. Completely 1. Issue a queuing
fill-out and submit number and
the application application form
form. and instruct the
applicant to
complete the
information.
2. Submit the 2. Receive from the
filled-out applicant all
application form documents
and the required in the
required checklist of
documents in the requirements.
checklist of
requirements.
3. Check the
completeness of the
submitted
documents .
4. Record to the
Official Log Sheet
the name of
applicant, owner of Customer
the establishment, Relations Officer
10 Minutes
the time and date (CRO)
of application. (In
case of lacking
requirements, the
CRO shall
immediately return
the application
to the applicant
together with the
FSIC Application
Disapproval Form
for compliance.)
3. The applicant 5. Endorse the
shall wait for the Certificate of
queuing number Completion and
to be called by the Certified True Copy
Fire Code of Assessment Fee
Assessor (FCA) for securing
for the release of Occupancy Permit
Order of Payment from OBO to Fire
Slip (OPS). Code Assessor
(FCA) for
assessment of fire
code fees.

30
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
6. Compute the fire
code fees.
4. Receive OPS. 7. Call the Fire Code
applicant’s queuing Assessor
10 Minutes
number and issue Fifteen percent (FCA)
the Order of (15%) of all
Payment Slip fees charged
(OPS). by LGU but in
no case shall
5. The applicant 8. Call the
be lower than
shall pay the applicant’s queuing
Php500.00
assessed amount number.
indicated in the Example
OPS to the Fire Computation:
Code Collecting Fire Code
Agent (FCCA). Collecting Agent
10 Minutes
6. Receive the 9. Receive payment Example 1) (FCCA)
Official Receipt from applicant and Fees charge by
(OR). issue Official the LGU / PEZA
= 10,000
Receipt (OR), then
compile copy of Inspection Fee =
OR. (15% *10,000) =
1,500
7. Present the OR 10. Require the
to the CRO. applicant to present Inspection Fee
original copy of the > 500
OR. Therefore Inspec-
tion fee = 1,500

8. Receive the 11. Check copy Example 2)

Claim Stub. of OR and record Fees charge by
to the Official Log the LGU / PEZA
= 2,000
Sheet the amount
paid, OR Number, Inspection Fee =
and Date of 5 Minutes CRO
(15% *2,000) =
Payment, then 300
issue Claim Stub to
applicant. Inspection Fee
< 500
12. Endorse the
application Therefore Inspec-
tion fee = 500
documents to Chief
Fire Safety
Enforcement
Section/Unit (FSES/
FSEU).

31
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
13.Receive
application
documents and
retrieve FSEC and
building plans with
Fire Safety
Checklist (FSC) or
latest After
Inspection Chief Fire
Report (AIR) as the Safety
case may be, from 15 Minutes Enforcement
the BFP Section/ Unit
Records (FSES/FSEU)
Custodian to be
attached to the
application, assign
Fire Safety
Inspector and issue
an Inspection
Order.
9. Acknowledges 14. Proceed to the
the IO and AIR. establishment and
request
acknowledgement
of the IO from any
responsible
person in the
building, structure
or facility. Conduct
Fire Safety Inspec-
tion and submit
After Inspection
Report (AIR) and
supporting
documents to Chief,
FSES or FSEU with 5 ½ Days
appropriate findings Maximum from Fire Safety
and recommenda- the date of Inspector
tions, such as application (FSI)
issuance of FSIC/
Notice of
Disapproval (NOD)
for occupancy, as
the case may be.
If the building or
establishment is
already occupied/
operational, FSI
shall recommend is-
suance of Notice to
Comply (NTC)
instead of NOD if
there is a violation
of the Fire Code
and its RIRR.

32
CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
15. Review/
evaluate the
recommendations/
findings of FSI
and recommend to
City/Municipal Fire
Marshal (C/MFM) or
District Fire Marshal Chief
(for Lone District 2 Hours
FSES/FSEU
Fire Office) the
issuance of FSIC,
NOD or NTC as the
case may be.

16. Make the final

review/evaluation
of the Chief, FSES/
FSEU’s
recommendation for
disposition. 2 Hours

City/Municipal
17. Approve/ Fire Marshal
disapprove, and (C/MFM) or
sign three (3) District Fire
copies of FSIC/ Marshal
NOD or NTC (for (for Lone District
Occupancy) as the Fire Office)
case may be.

20 Minutes

18. Forward
application
documents to the
CRO

33
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
19. Record in the
Official Log Sheet
the FSIC/NOD/NTC
as the case may be
the number date
approved, name
of applicant/owner,
name of
establishment, OR
number and amount
paid. Provide
duplicate copy of
FSIC/NOD/NTC
to the designated
Records Custodian
together the 10 Minutes
application
documents, retrieve
FSEC and
building plans with
Fire Safety
Checklist (FSC), CRO
After Inspection
Report (AIR) for
during
construction or
latest After
Inspection Report
(AIR) as the case
may be.

10. Acknowledge 20. Release FSIC/

in the logbook and NOD/NTC as the
claim the FSIC/ case may be, to
NOD/NTC applicant or autho-
rized representative
upon presentation 5 Minutes
of Claim Stub. En-
dorse to OBO the
duplicate copy of
FSIC/ NOD/NTC as
the case may be.
HIGHLY TECHNICAL: i. Cases elevated to the National Office and Regional Offices that
requires technical knowledge and expertise ii. Appeals iii. New Technologies, and iv. Special
Structures
Fire Safety Compliance and Commissioning Report (FSCCR) - A compilation report of all
approved submittals, test and acceptable forms of all fire protection and life safety features,
which shall form part of the “as built” documents turned over by the contractor to the building
owner.

34
Fire Safety Inspection Certificate (FSIC) Application for Certificate
of Occupancy - Process at OSCP

A document issued by the BFP as a prerequisite for the grant of Certificate of

Occupancy by the Office of the Building Official upon determining that the required
fire safety construction are in place, and fire protective and/or warning systems are
properly installed in accordance with the approved plans and specifications and in
compliance with Republic Act 9514 and its Revised Implementing Rules and Regulations.

Office: One-Stop Shop for Construction Permitting (OSCP)

A. Simple Transaction
Refers to applications for any of the following structures whose
floor area does not exceed 1,500 square meters:
1) Single dwelling residential building of not more than three
Classification: floors/storey,
2) Commercial buildings of not more than two (2) floors/storey,
3) Renovation within a mall with issued building permit, and
4) Warehouse storing non-hazardous substance.
Processing Time: Three (3) working days
1. G2C – Government to Citizen
Type of Transaction: 2. G2B – Government to Business Entity
Who may avail: Owner, Contractor or Business Entity
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Accomplished application
form for Fire Safety
Inspection Certificate (FSIC) 1 original copy One-Stop Shop for Construction Permitting
or Unified Application Form
(UAF)
Endorsement from the Office
1 original copy Office of Building Official (OBO)
of Building Official (OBO)
Certificate of Completion 1 original copy Contractor or Business Entity
Certified true copy of
assessment fee for
1 original copy OBO
securing Occupancy Permit
from OBO
As-built plan, if necessary 1 original copy Owner, Contractor or Business Entity

Fire Safety Compliance

1 set of original
and Commissioning Report Fire Safety Practitioner
copy
(FSCCR), if required

35
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
1. Submit the 1. Receive from the
filled-out Unified OBO Monitoring
Application Form Officer and
(UAF)/ BFP acknowledges the
Application Form routing slip the
and complete 4 receipt of all the
sets of documents
documentary required in the
requirements at the checklist of
receiving window requirement.
of OSCP.
2. Record the
details of all the
documents
required in the
checklist of Customer
requirement in the Relations Officer/
BFP logbook. Fire Code
10 Minutes
Assessor
3. Forwards all the
(CRO/FCA)
documents
required in the
checklist of
requirement to the
BFP Liaison
Personnel (BLP) for
transmittal to the
Fire Station.
Note: The BLP shall
verify to the OBO
for JOINT
INSPECTION
TEAM (JIT)
schedule in the
conduct of joint
inspection.

4. Transmit all the

documents
required in the
checklist of BFP Liaison
requirements to the 30 Minutes Officer
Chief, FSES for the (BLP)
designation of Fire
Safety Inspector
(FSI).

36
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
5. Receive all the
documents
required in the
checklist of
requirements and
retrieve FSEC and
its building plans
with Fire Safety
Checklist (FSC)
and the latest After Chief
Inspection Report Fire Safety
(AIR) as the case 15 Minutes Enforcement
may be, from the Section/ Unit
BFP Records (FSES/FSEU)
Custodian to be
attached to the
application, assign
Fire Safety
Inspector and issue
an Inspection Order
duly signed by the
Fire Marshal.
2. Acknowledges 6. Receive the IO,
the IO and AIR. coordinate, conduct
of joint Fire
Safety Inspection
and submit After
Inspection Report
(AIR) and
supporting
documents to Chief,
FSES/Chief, FSEU
with appropriate
findings and
recommendations,
1 ½ Days
such as issuance Fire Safety
Maximum from
of FSIC or Notice of Inspector
the date of
Disapproval (NOD) (FSI)
application
for occupancy, as
the case may be.
If the building or
establishment is
already occupied/
operational and
found out
non-compliant with
the Fire Code & its
RIRR, FSI shall
recommend
issuance of Notice
to Comply (NTC).

37
CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
7. Review/evaluate
the
recommendations/
findings of FSI and
recommends to
City/Municipal Fire
Marshal (C/MFM) or Chief
2 Hours
District Fire Marshal FSES/FSEU
(for Lone District
Fire Office) the
issuance of FSIC or
NOD or NTC as the
case may be.
8. Make the final
review/evaluation
of the Chief FSES/
FSEU’s
recommendation for
disposition.
9. Approve/
disapprove, and
sign three (3)
copies of FSIC/ City/Municipal
NOD or NTC as the Fire Marshal
case may be. (C/MFM) or
District Fire
Provide/assign 2 Hours Marshal
the corresponding (for Lone District
control number Fire Office)
intended for the
application.
10. Forward the
required documents
in the checklist of
requirements
including three (3)
copies of FSIC/
NOD or NTC as the
case may be to the
BLP.
11. Transmit back
all the documents
required in the
checklist of
BFP LiaIson
requirements,
30 Minutes Personnel
including the three
(BLP)
(3) copies of FSIC/
NOD or NTC as the
case may be, to the
CRO at the OSCP.

38
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
12. Record in the
logbook the details
of the transmitted
documents.

For approved Fifteen percent

application, assess (15%) of all
the corresponding fees charged
Fire Safety by LGU but in
Inspection Fee due no case shall
to the owner/ be lower than
applicant in Php500.00
coordination with
the OBO through Example
sharing of Computation:
information.
Example 1) Customer
Note: This is to be
Fees charge by Relation Officer/
done through
the LGU / PEZA 30 Minutes Fire Code
sharing of
= 10,000 Assessor
information for
purposes of (CRO/FCA)
Inspection Fee =
determining (15% *10,000) =
whichever the 1,500
higher value
between BFP or Inspection Fee
OBO; the higher > 500
value shall be the
Therefore Inspec-
basis of
assessment to be tion fee = 1,500
reflected in the
OPS. Example 2)
Fees charge by
3. Present the 13. Accomplish the the LGU / PEZA
claim stub and Order of Payment = 2,000
receive the OPS. Slip (OPS) and
endorse to the Inspection Fee =
Building Official (15% *2,000) =
(BO). 300

4. The applicant 14. Receive the Inspection Fee

shall pay the OPS from the < 500
assessed amount applicant through 10 Minutes
Therefore Inspec- Fire Code
indicated in the the OBO Treasurer/ tion fee = 500 Collecting Agent
OPS to the Fire Casher, validate the (Agency Action
(FCCA)
Code Collecting authenticity of the Step 14 to Step
Agent (FCCA) OPS. 16)
through OBO
Treasurer/ Casher.

39
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
5. Receive the 15. Receive the
Official Receipt amount due for the
(OR) through OBO BFP through the
Treasurer/ Casher. Cashier, issue the
corresponding OR
to the applicant
through the Ca-
shier, keep a copy
of the receipt and
record in the OPS
and logbook the FCCA
details of the
payment.

16. Endorse to the

CRO/FCA the OPS
for the details to
be reflected in the
FSIC.

17. Receive and

reflect/record the
details of the OR
number and amount
paid, number, date
approved, name of
applicant/owner and 5 Minutes
name of
establishment in
the FSIC and at the
official log sheet.
CRO/FCA
6. Claim at the 18. Release the
OBO releasing FSIC or NOD or
window and NTC as the case
acknowledge in may be to the OBO
the logbook for the Releasing Officer
receipt of the FSIC its corresponding 5 Minutes
or NOD or NTC as documents for
the case maybe. proper distribution
to Client, OBO and
BFP.

40
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
19. Claim from the
OBO Releasing
Officer at the
releasing window
the released FSIC
or NOD or NTC for
archiving BFP copy
and the attached
one (1) set 15 Minutes CRO/FCA
mentioned in the
Checklist of
requirements as
the case may be.

20. Transmit the

documents back to
the Fire Station for
profiling the dupli-
cate copy of the
FSIC and its one
(1) set mentioned in
the Checklist of
requirements or 30 Minutes BLP
NOD or NTC as the
case maybe to the
designated Records
Custodian.

HIGHLY TECHNICAL: i. Cases elevated to the National Office and Regional Offices that
requires technical knowledge and expertise ii. Appeals iii. New Technologies, and iv. Special
Structures

Fire Safety Compliance and Commissioning Report (FSCCR) - A compilation report of all
approved submittals, test and acceptable forms of all fire protection and life safety features,
which shall form part of the “as built” documents turned over by the contractor to the building
owner.

41
Fire Safety Inspection Certificate (FSIC) Application for New Business
Permit with Valid FSIC Issued During Occupancy Permit Stage
A document issued by the BFP as a pre-requisite for the issuance of Business or
Mayor’s Permit, Accreditation for Hospitals, Permit to Operate, PHILHEALTH Accreditation for
Hospitals, DOH License to Operate and other permits and licenses being issued by other
government agencies valid for one (1) year from the date of issuance unless revoked/cancelled.

Office: Fire Station/Lone District or Business One Stop Shop (BOSS)

New Business with Valid FSIC issued during Occupancy Stage
(Transaction processed within 1 day)
The FSIC issued during the Occupancy Permit stage is already suffi-
cient as basis for issuance of the FSIC for Business Permit, subject to
the following conditions:
1. The nature of occupancy of the issued FSIC for occupancy is the
same with that of the intended purpose for business operation.
2. The Business Permit is filed within nine (9) months from the
issuance of Certificate of Occupancy.
Classification: 3. The location of the said business application shall be the same
as what is indicated in the Certificate of Occupancy.
4. The owner/applicant shall execute an Undertaking that from the
time the of application for Business Permit that there was no
substantial changes made on the building/establishment from
the time that it was issued with FSIC for Occupancy Permit; if
there is violation during validation inspection, the Business Permit
is deemed automatically REVOKED.
5.That the owner/applicant shall pay the appropriate Fire Safety
Inspection Fee for Business Permit application.
1. G2C – Government to Citizen
Type of Transaction: 2. G2B – Government to Business Entity
Who may avail: Owner, Contractor or Business Entity
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Accomplished application
form for FSIC if applied at
Fire Station/Lone District 1 original copy Fire Station/LoneShop
District or Business One Stop
(BOSS)
or Unified Application Form
(UAF) if applied at BOSS
Certified True Copy of Valid 1 copy Office of Building Official (OBO)
Certificate of Occupancy
Assessment of Business
Permit Fee/ Tax Assessment
Bill from Business 1 original copy Business One Stop Shop (BOSS)/ Business
Processing and Licensing Office (BPLO)
Processing and Licensing
Office (BPLO)
Affidavit of Undertaking that
there was no substantial
changes made on building/ 1 original copy Owner or Business Entity
establishment
Fire Safety Maintenance 1 set of original Fire Safety Practitioner
Report (FSMR), if required copy
Copy of Fire Insurance, if 1 original copy Fire Insurance Company
necessary
Management Certificate
for Hot Works Operations
bearing the name of the PAI, 1 original copy Business Entity/ Owner
if necessary
42
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
1. Completely 1. Issue a queuing
fill-out necessary number and
information in the application form
application form and instruct the
applicant to
complete the
necessary
information.

2. Submit the 2. Receive from the

filled-out applicant all
application form documents
and the required required in the
documents in the checklist of
checklist of requirements.
requirements.

3. Check the
completeness of the
submitted
documents.
4. Record to the
Official Log Sheet Customer
the name of 10 Minutes
Relations Officer
applicant, owner of (CRO)
the establishment,
the time and date of
application. (In case
of lacking
requirements, the
CRO shall
immediately return
the application
to the applicant
together with the
FSIC
Application
Disapproval Form
for compliance).

3. The applicant 5. Endorse the

shall wait for the application to the
queuing number Fire Code Assessor
to be called by the (FCA) for
Fire Code assessment.
Assessor (FCA)
for the release of
Order of Payment
Slip (OPS).

43
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
6. Compute the 1. Fifteen
fire code fees/ percent (15%)
taxes. of all fees
charged by Fire Code
4. Receive OPS. 7. Call the Assessor
applicant’s LGU but in 10 Minutes
no case shall (FCA)
queuing number
and issue the be lower than
Order of Payment Php500.00
Slip (OPS). Example
5. The applicant 8. Call the Computation:
shall pay the applicant’s
Example 1)
assessed amount queuing number. Fees charge by
indicated in the the LGU / PEZA
OPS to the Fire = 10,000
Code Collecting Fire Code
Agent (FCCA). Inspection Fee =
Collecting Agent
(15% *10,000) = 10 Minutes
6. Receive the 9. Receive 1,500 (FCCA)
Official Receipt payment from
(OR). applicant and Inspection Fee
issue Official > 500
Receipt (OR), then Therefore Inspec-
compile copy of tion fee = 1,500
OR.
Example 2)
7. Present the OR 10. Require the Fees charge by
to the CRO. applicant to the LGU / PEZA
present original = 2,000
copy of the OR.
Inspection Fee =
8. Receive the 11. Check copy (15% *2,000) =
Claim Stub. of OR and record 300
to the Official Log 5 Minutes
Sheet the amount Inspection Fee
< 500
paid, OR Number,
and Date of Therefore Inspec-
Payment, then tion fee = 500
issue Claim Stub
CRO
to applicant. 2. If
12. Verify validity applicable,
Certificate of compute the
Occupancy appropriate
and refer the appli- fees in
cation documents accordance to
to Chief Fire Safe- volume
capacities 5 Minutes
ty Enforcement
Section/Unit provided in the
(FSES/FSEU) for following:
issuance of FSIC a. Storage Fee
for Business b. Convey-
Operation. ance Fee

44
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
13. Review/
evaluate the
referral of CRO
and forward his/
her recommenda- Chief Fire
tion to the City/ Safety
Municipal Fire 2 Hours Enforcement
Marshal (C/MFM) Section/ Unit
or District Fire (FSES/FSEU)
Marshal (for Lone
District Fire Office)
for issuance of
FSIC for Business
Operation.
14. Approve and City/Municipal
sign three (3) Fire Marshal
copies of FSIC for (C/MFM) or
Business 20 Minutes District Fire
Operation and Marshal (for
forward the same Lone District Fire
to the CRO. Office)
15. Record in the
Official Log Sheet
the FSIC Number,
date approved and
validity. Provide 10 Minutes
duplicate copy of
FSIC to the
designated BFP
Records
Custodian.
9. Present the 16. Release the CRO
Claim Stub, FSIC to the
acknowledge in the applicant or
logbook and Authorized
claim the FSIC. Representative
upon presentation
of the Claim Stub. 5 Minutes
Endorse copy of
the FSIC to the
Business
Processing and
Licensing Office
(BPLO).
HIGHLY TECHNICAL: i. Cases elevated to the National Office and Regional Offices that
requires technical knowledge and expertise ii. Appeals iii. New Technologies, and iv. Special
Structures
Fire Safety Maintenance Report (FSMR) - A written report prepared by the building owner,
his/her fire safety practitioner or authorized representative. This is a compilation of the
maintenance and testing records kept by the building’s engineering and maintenance
department, as a prerequisite for the issuance of FSIC for Business or Mayor’s Permit
renewal, Certificate of Annual Inspection, Permit to Operate, PHILHEALTH Accreditation for
Hospitals, DOH License to Operate and other permits or licenses being issued by other
government agencies.
Said report is required to private and public buildings, facilities and structures to be
constructed, altered or modified, which by reason of their use, size and height are required to
install any or combination of the following: 1) wet standpipe system; 2) automatic fire
suppression system; and 3) automatic fire detection and alarm system

45
Fire Safety Inspection Certificate (FSIC) for New Business Permit without
Valid FSIC for Occupancy Issued and with Occupancy Certificate Not Filed
After Nine (9) Months from Issuance

A document issued by the BFP as a pre-requisite for the issuance of Business or

Mayor’s Permit, Accreditation for Hospitals, Permit to Operate, PHILHEALTH Accreditation for
Hospitals, DOH License to Operate and other permits and licenses being issued by other
government agencies valid for one (1) year from the date of issuance unless revoked/cancelled.

Fire Station/Lone District Fire Office or Business One Stop Shop

Office: (BOSS)
Fire Safety Inspection Certificate (FSIC) for New Business Permit
without Valid FSIC for Occupancy Issued and with Occupancy
Classification: Certificate Not Filed After Nine (9) Months from Issuance
(Transaction processed within 3 days)
1. G2C – Government to Citizen
Type of Transaction: 2. G2B – Government to Business Entity
Owner, Contractor or Business Entity
Who may avail:
CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Accomplished application
form for Fire Safety
Inspection Certificate (FSIC)
1 original copy Fire Station/LoneShop
District or Business One Stop
if applied at Fire Station/ (BOSS)
Lone District or Unified
Application Form (UAF) if
applied at BOSS

Assessment of Business
Permit Fee/ Tax Assessment Business One Stop Shop (BOSS)/ Business
Bill from Business Process- 1 original copy Processing and Licensing Office (BPLO)
ing and Licensing Office
(BPLO)

Copy of Fire Insurance, if 1 original copy Fire Insurance Company

necessary

Fire Safety Maintenance 1 set of original Fire Safety Practitioner

Report (FSMR), if required copy

Management Certificate for

Hot Works Operations
bearing the name of the PAI, 1 original copy Business Entity/ Owner
if necessary

46
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
1. Completely 1.Issue a queuing
fill-out necessary number and
information in the application form
application form and instruct the
applicant to
complete the
information.

2. Submit the 2. Receive from the

filled-out applicant the
application form accomplished
and the required application form
docu-ments in the along with the
checklist of required sets of
requirements. documents.

3. Check the
completeness of the
submitted
documents.
4. Record to the
Official Log Sheet Customer
the name of 10 Minutes
Relations Officer
applicant, owner of (CRO)
the establishment,
the time and date of
application. (In case
of lacking
requirements, the
CRO shall
immediately return
the application
to the applicant
together with the
FSIC Application
Disapproval Form
for compliance).
3. The applicant 5. Endorse the
shall wait for the application to the
queuing number Fire Code Assessor
to be called by the (FCA) for
Fire Code assessment.
Assessor (FCA)
for the release of
Order of Payment
Slip (OPS).

47
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
6. Compute the fire 1. Fifteen
code fees/taxes. percent (15%)
of all fees
charged by
LGU but in
no case shall
be lower than Fire Code
Php500.00 10 Minutes Assessor
Example (FCA)
4. Receive OPS. 7. Call the Computation:
applicant’s queuing
Example 1)
number and issue Fees charge by
the Order of the LGU / PEZA
= 10,000
Payment Slip (OPS)
Inspection Fee =
(15% *10,000) =
1,500
5. The applicant 8. Call the
shall pay the applicant’s queuing Inspection Fee
> 500
assessed amount number.
indicated in the Therefore Inspec-
OPS to the Fire tion fee = 1,500
Code Collecting Example 2) Fire Code
Agent (FCCA) Fees charge by
the LGU / PEZA Collecting Agent
10 Minutes
= 2,000 (FCCA)
6. Receive the 9. Receive payment Inspection Fee =
Official Receipt from applicant and (15% *2,000) =
(OR) issue Official 300
Receipt (OR), then Inspection Fee
compile copy of OR < 500

Therefore Inspec-
tion fee = 500
7. Present the OR 10. Require the
to the CRO applicant to present
2. If
original copy of the applicable,
OR compute the
appropriate
8. Receive the 11. Check copy fees in
Claim Stub of OR and record accordance to
volume CRO
to the Official Log 5 Minutes
capacities
Sheet the amount provided in the
paid,OR Number, following:
and Date of a. Storage Fee
Payment, then b. Convey-
issue Claim Stub to ance Fee
applicant. c. Hotworks
Fee

48
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
12. Schedule the
fire safety Chief Fire
inspection, assign Safety
Fire Safety 20 Minutes Enforcement
Inspector (FSI), and Section/ Unit
issue an Inspection (FSES/FSEU)
Order (IO)
9. Acknowledges 13. Proceed to the
the IO and AIR. establishment and
request
acknowledgement
of the IO from any
responsible
person in the
building, structure
or facility. Conduct
validation of the
tax bill for possible
uncollected
payment of fees/
taxes prescribed
under RA 9514 and
IRR and conduct
Within one (1)
fire safety
day
inspection and Fire Safety
immediately Inspector
(Agency Action
prepare an After (FSI)
Step 13 to Step
Inspection Report
14)
(AIR) and
recommend for
issuance of FSIC
for business. Before
leaving the
premises,
establishment/
building owner,
occupant, or any
duly authorized
representative shall
acknowledge the
After Inspection
Report (AIR) and
furnished with a
copy.

49
CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
14. Submit a copy
of the AIR to the
Chief, FSES/Chief,
FSEU.

FSI

15. Review/
evaluate the
findings of FSI and
recommend to the
City/Municipal Fire
Marshal (C/MFM) or
District Fire Marshal
(for Lone District
Fire Office) the Chief
3 Hours
issuance of FSIC FSES/ FSEU
or NTC as the case
maybe.

16. Approve and

sign three (3)
copies of FSIC or
NTC in case there
is a violation of City/Municipal
the Fire Code and Fire Marshal
forwards the same (C/MFM) or
to the CRO or District Fire
3 Hours
releasing clerk, for Marshal (for
release. Lone District Fire
Office)

50
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
17. Record in the
Official Log Sheet
the FSIC Control
number, date
approved. Provide
duplicate copy of
10 Minutes
FSIC/NTC in case
there is a violation
of the Fire Code to
the designated
Records Custodian.

10. Present the 18. Release the

Claim Stub, FSIC to the appli-
acknowldege in the cant or Authorized CRO
logbook and claim Representative
the FSIC/NTC. upon presentation
of the Claim Stub.
For NTC forward
to FSI and shall be
served to the appli- 5 Minutes
cant or Authorized
Representative.
Endorse copy of
FSIC/NTC as the
case maybe to the
Business Process-
ing and Licensing
Office (BPLO).

HIGHLY TECHNICAL: i. Cases elevated to the National Office and Regional Offices that
requires technical knowledge and expertise ii. Appeals iii. New Technologies, and iv. Special
Structures.
Fire Safety Maintenance Report (FSMR) - A written report prepared by the building owner,
his/her fire safety practitioner or authorized representative. This is a compilation of the
maintenance and testing records kept by the building’s engineering and maintenance
department, as a prerequisite for the issuance of FSIC for Business or Mayor’s Permit
renewal, Certificate of Annual Inspection, Permit to Operate, PHILHEALTH Accreditation for
Hospitals, DOH License to Operate and other permits or licenses being issued by other
government agencies.
Said report is required to private and public buildings, facilities and structures to be
constructed, altered or modified, which by reason of their use, size and height are required to
install any or combination of the following: 1) wet standpipe system;
2) automatic fire suppression system; and 3) automatic fire detection and alarm system.

51
Fire Safety Inspection Certificate (FSIC) Application for Renewal of
Business

A document issued by the BFP as a pre-requisite for the issuance of Business or

Mayor’s Permit, Accreditation for Hospitals, Permit to Operate, PHILHEALTH Accreditation for
Hospitals, DOH License to Operate and other permits and licenses being issued by other
government agencies valid for one (1) year from the date of issuance unless revoked/cancelled

Fire Station/Lone District Fire Office or Business One Stop Shop

Office: (BOSS)

Classification: Renewal of Business Included in the Positive List

(Transaction processed within 1 day)
1. G2C – Government to Citizen
Type of Transaction: 2. G2B – Government to Business Entity
Owner, Contractor or Business Entity
Who may avail:
CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Accomplished application
form for Fire Safety
Inspection Certificate (FSIC)
1 original copy Fire Station/LoneShop
District or Business One Stop
if applied at Fire Station/ (BOSS)
Lone District or Unified
Application Form (UAF) if
applied at BOSS

Assessment of Business
Permit Fee/ Tax Assessment Business One Stop Shop (BOSS)/ Business
Bill from Business 1 original copy Processing and Licensing Office (BPLO)
Processing and Licensing
Office (BPLO)

Copy of Fire Insurance, if 1 original copy Fire Insurance Company

necessary

Fire Safety Maintenance 1 set of original Fire Safety Practitioner

Report (FSMR), if required copy

Management Certification
for Hot Works Operations
bearing the name of the PAI, 1 original copy Business Entity/ Owner
if necessary

52
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
1. Completely 1. Issue a queuing
fill-out necessary number and
information in the application form
application form. and instruct the
applicant to
complete the
information.
2. Submit the filled- 2. Receive from the
out application applicant all
form and the documents required
required in the checklist of
documents in the requirements.
checklist of
requirements.
3. Check the
completeness of
the submitted
documents.
4. Record to the
Official Log Sheet
the name of Customer
10 Minutes
applicant, owner of Relations Officer
the establishment, (CRO)
the time and date of
application. (In case
of lacking
requirements, the
CRO shall
immediately return
the application
to the applicant
together with the
FSIC Application
Disapproval Form
for compliance.)
3. The applicant 5. Endorse the
shall wait for the application to the
queuing number Fire Code Assessor
to be called by the (FCA) for
Fire Code assessment.
Assessor (FCA)
for the release of
Order of Payment
Slip (OPS).

53
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
6. Compute the fire “ORDINARY
code fees/taxes. INSPECTION Fire Code
FEE” Assessor
4. Receive OPS. 7. Call the 10 Minutes
(FCA)
applicant’s queuing
Fifteen percent
number. (15%) of all
5. The applicant 8. Call the fees charged
shall pay the applicant’s queuing by LGU but in
assessed amount number. no case shall
indicated in the be lower than
OPS to the Fire Php500.00 Fire Code
Code Collecting Collecting Agent
Example 10 Minutes
Agent (FCCA). Computation: (FCCA)
6. Receive the 9. Receive payment
Official Receipt from applicant and Example 1)
(OR). issue Official Re- Fees charge by
ceipt (OR), then the LGU / PEZA
compile copy of OR. = 10,000
7. Present the OR 10. Require the
Inspection Fee =
to the CRO. applicant to present (15% *10,000) =
original copy of the 1,500
OR.
8. Receive the 11. Verify Positive Inspection Fee
Claim Stub and List or Negative > 500
proceed to the BP- List. Check copy
LO’s processes for of OR and record Therefore Inspec-
issuance of Busi- to the Official Log tion fee = 1,500
ness Permit. Sheet the amount
Example 2)
paid, OR Number,
Fees charge by
and Date of Pay-
the LGU / PEZA
ment, then issue = 2,000 20 Minutes CRO
Claim Stub to appli-
cant. Positive List Inspection Fee =
endorsed to BPLO (15% *2,000) =
will serve as basis 300
for the BPLO to
renew the Business Inspection Fee
Permit. (Note: The < 500
Claim Stub shall
be stamped: “New Therefore Inspec-
FSIC will be issued tion fee = 500
one (1) month be-
fore the expiration
of the FSIC).

54
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
CONDUCT OF FIRE SAFETY SHALL BE DONE ONE (1) MONTH BEFORE EXPIRATION
OF THE FSIC
12. Schedule the
fire safety inspec-
Chief Fire
tion one (1) month
Safety
before the expira-
Enforcement
tion of FSIC, assign
15 Minutes Section/ Unit
Fire Safety Inspec-
(Chief, FSES/
tor (FSI), and issue
FSEU)
an Inspection Order
(IO) to FSI.

9. Acknowledges 13. Proceed to the

the IO and AIR. establishment and
request acknowl-
edgement of the IO
from any respon-
sible person in the
building, structure
or facility. Conduct
fire safety
inspection and im-
mediately prepare
an After Inspection
Report (AIR). Be-
fore leaving the
premises, estab- Within one (1)
lishment/building day
owner, FSI
occupant, or any (Agency Action
duly authorized Step 13 to Step
representative shall 14)
acknowledge the
After Inspection
Report (AIR) and
furnished with a
copy. Informed and
advised his/her
about the applica-
ble fees in accor-
dance to his/her
business operation
before the release
of the FSIC as the
case maybe.

55
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
14. Submit a copy
of the AIR to the
Chief, FSES/Chief, FSI
FSEU.

10. Present claim 15. Verify the claim

stub. stub and Issue
queuing number
as the case may-
be and check the
status of the appli- 10 minutes CRO
cation. Forwards to
FCA for validation
and payment of ap-
propriate fire code
fees if applicable.
11. The applicant 16. Compute the 2. If applica-
shall wait for the Fire Code fees. Call ble, compute
queuing number the queuing num- the appropri-
to be called by the ber and issue the ate fees in
Fire Code Order of Payment accordance to 10 minutes FCA
Assessor (FCA) Slip. volume capac-
for the release of ities provided
Order of Payment in the follow-
Slip (OPS). ing:
12. The applicant 17. Receive the a. Storage Fee
shall pay the payment and issue b. Convey-
assessed amount Official Receipt. ance Fee
indicated in the Forwards to the c. Hotworks 10 minutes FCCA
OPS to the Fire Chief FSES. Fee
Code Collecting
Agent (FCCA).
18. Review/evalu-
ate the findings of
FSI, prepare and
recommend to the
City/Municipal Fire
Chief,
Marshal (C/MFM)
45 Minutes FSES/FSEU
or District Fire
Marshal (for Lone
District Fire Office)
the issuance of
FSIC or NTC as the
case maybe.

56
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
19. Approve and
City/Municipal
sign three (3) cop-
Fire Marshal
ies of FSIC or NTC
(C/MFM) or
in case there is a
District Fire
violation of the Fire 45 Minutes
Marshal (for
Code and forwards
Lone District Fire
the same to the
Office)
CRO or releasing
clerk, for release.
20. Record in the
Official Log Sheet
the FSIC Control
number, date ap-
proved. Provide
duplicate copy of 10 Minutes
FSIC/NTC in case
there is a violation
of the Fire Code to
the designated
Records Custodian.
13. Present the 21. Release the CRO
Claim Stub, FSIC/NTC as the
acknowledge in the case may be, to the
logbook and claim applicant or Autho-
the FSIC/NTC. rized Representa-
tive upon presen-
tation of the Claim 5 Minutes
Stub. Endorse copy
of FSIC/NTC as the
case maybe to the
Business Process-
ing and Licensing
Office (BPLO).
HIGHLY TECHNICAL: i. Cases elevated to the National Office and Regional Offices that
requires technical knowledge and expertise ii. Appeals iii. New Technologies, and iv. Special
Structures
Fire Safety Maintenance Report (FSMR) - A written report prepared by the building owner,
his/her fire safety practitioner or authorized representative. This is a compilation of the
maintenance and testing records kept by the building’s engineering and maintenance
department, as a prerequisite for the issuance of FSIC for Business or Mayor’s Permit
renewal, Certificate of Annual Inspection, Permit to Operate, PHILHEALTH Accreditation for
Hospitals, DOH License to Operate and other permits or licenses being issued by other
government agencies.
Said report is required to private and public buildings, facilities and structures to be
constructed, altered or modified, which by reason of their use, size and height are required to
install any or combination of the following: 1) wet standpipe system; 2) automatic fire suppres-
sion system; and 3) automatic fire detection and alarm system

57
Fire Safety Inspection Certificate (FSIC) Application for Renewal of
Business without Valid FSIC or Expired FSIC / with Existing Violation
of the Fire Code / Included in the Negative List

A document issued by the BFP as a pre-requisite for the issuance of Business or

Mayor’s Permit, Accreditation for Hospitals, Permit to Operate, PHILHEALTH Accreditation for
Hospitals, DOH License to Operate and other permits and licenses being issued by other
government agencies valid for one (1) year from the date of issuance unless revoked/cancelled

Fire Station/Lone District Fire Office or Business One Stop Shop

Office: (BOSS)
Renewal of Business Without Valid FSIC or Expired FSIC/ With
Classification: Existing Violation of the Fire Code/ Included in the Negative List
(Transaction processed within 3 days)
1. G2C – Government to Citizen
Type of Transaction: 2. G2B – Government to Business Entity
Who may avail: Owner, Contractor or Business Entity
CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Accomplished application
form for Fire Safety
Inspection Certificate (FSIC)
1 original copy Fire Station/LoneShop
District or Business One Stop
if applied at Fire Station/ (BOSS)
Lone District or Unified
Application Form (UAF) if
applied at BOSS

Assessment of Business
Permit Fee/ Tax Assessment Business One Stop Shop (BOSS)/ Business
Bill from Business 1 original copy Processing and Licensing Office (BPLO)
Processing and Licensing
Office (BPLO)

Copy of Fire Insurance, if 1 original copy Fire Insurance Company

necessary

Fire Safety Maintenance 1 set of original Fire Safety Practitioner

Report (FSMR), if required copy

Management Certification
for Hot Works Operations
bearing the name of the PAI, 1 original copy Business Entity/ Owner
if necessary

58
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
1. Completely 1. Issue a queuing
fill-out necessary number and
information in the application form
application form. and instruct the
applicant to
complete the
necessary
information.
2. Submit the filled- 2. Receive from the
out application applicant all
form and the re- documents required
quired documents in the checklist of
in the checklist of requirements.
requirements.
3. Check the
completeness of the
submitted
documents.
4. Record to the
Official Log Sheet 10 Minutes
the name of appli- Customer
cant, owner of the (Agency Action Relations Officer
establishment, the Step 1 to Step (CRO)
time and date of 5)
application. (In case
of lacking
requirements, the
CRO shall
immediately return
the application
to the applicant
together with the
FSIC Application
Disapproval Form
for compliance).

Note:
1) For application
without valid or
expired FSIC
shall proceed
to the next step
(Agency Action
Step 5)

59
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
Continuation of
Step 4:

2) For
application for
Business
Renewal on the
building/
establishment/
facilities with
existing Violation
with the Fire
Code/included
in the Negative
List that has
imposition of
administrative
courses of action,
processes shall
be in accordance
to its procedure.
Appropriate
inspection fees,
storage fees and
conveyance fees
shall be held in
abeyance. Issue
the application of
FSIC Application
Disapproval
Form.

3. The applicant 5. Endorse the

shall wait for the application to the
queuing number Fire Code Assessor
to be called by the (FCA) for
Fire Code assessment.
Assessor (FCA)
CRO
for the release of
Order of Payment
Slip (OPS).

60
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
6. Compute the fire 1) Fifteen
code fees/taxes and percent (15%)
fines. of all fees Fire Code
charged by
4. Receive OPS. 7. Call the appli- LGU but in Assessor
10 Minutes
cant’s queuing no case shall (FCA)
number and issue be lower than
the Order of Pay- Php500.00
ment Slip (OPS)
Example
5. The applicant 8. Call the Computation:
shall pay the applicant’s queuing
Example 1)
assessed amount number. Fees charge by
indicated in the the LGU / PEZA
OPS to the Fire = 10,000
Code Collecting Fire Code
Agent (FCCA). Inspection Fee = Collecting Agent
(15% *10,000) = 10 Minutes
(FCCA)
6. Receive the 9. Receive payment 1,500
Official Receipt from applicant and Inspection Fee
(OR). issue Official > 500
Receipt (OR), then
compile copy of Therefore Inspec-
OR. tion fee = 1,500

7. Present the OR 10. Require the Example 2)

to the CRO. applicant to present Fees charge by
original copy of the the LGU / PEZA
= 2,000
OR.
8. Receive the 11. Check copy Inspection Fee =
Claim Stub. of OR and record (15% *2,000) =
300 5 Minutes CRO
to the Official Log
Sheet the amount Inspection Fee
paid, OR Number, < 500
and Date of
Payment, then Therefore Inspec-
tion fee = 500
issue Claim Stub to
applicant. 2. If applica-
12. Schedule the ble, compute
fire safety the Chief Fire Safety
inspection, assign appropriate
fees in Enforcement
Fire Safety accordance to 20 Minutes Section/ Unit
Inspector (FSI), and volume capac- (Chief, FSES/
issue an Inspection ities provided FSEU)
Order (IO). in the follow-
ing:
9. Acknowledges 13. Proceed to the a. Storage Fee
the IO. establishment and b. Convey- Within one (1)
request ance Fee day Fire Safety
acknowledgement
of the IO from any 3. Applicable Inspector
responsible per- Administrative (Agency Action (FSI)
son in the building, fine. Step 13 to Step
structure or facility 15)

61
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
9. Acknowledges 14. Conduct valida-
the AIR. tion of the tax bill
for possible un-
collected payment
of fees/taxes pre-
scribed under RA
9514 and IRR and
conduct fire safety
inspection and im-
mediately prepare
an After Inspection
Report (AIR) and
recommend for
issuance of FSIC
for business. Before FSI
leaving the premis-
es, establishment/
building owner,
occupant, or any
duly authorized rep-
resentative shall ac-
knowledge the After
Inspection Report
(AIR) and furnished
with a copy.
15. Submit a copy
of the AIR to the
Chief, FSES/Chief,
FSEU.
16. Review/eval-
uate the findings
of FSI and recom-
mend to the City/
Municipal Fire Mar-
shal (C/MFM) or Chief FSES/
3 Hours
District Fire Marshal FSEU
(for Lone District
Fire Office) the
issuance of FSIC
or NTC as the case
maybe.
17. Approve and
City/Municipal
sign three (3) cop-
Fire Marshal
ies of FSIC or NTC
(C/MFM) or
in case there is a
District Fire
violation of the Fire 3 Hours
Marshal (for
Code and forwards
Lone District Fire
the same to the
Office)
CRO or releasing
clerk, for release.

62
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
18. Record in the
Official Log Sheet
the FSIC Control
number, date ap-
proved. Provide
duplicate copy of
FSIC/NTC in case
there is a violation 10 Minutes
of the Fire Code to
the designated
Records Custodian.
.

10. Present the 19. Release the CRO

Claim Stub, FSIC/NTC as the
acknowledge in the case may be, to the
logbook and claim applicant or Autho-
the FSIC/NTC. rized Representa-
tive upon presen-
tation of the Claim
Stub. Endorse copy 5 Minutes
of FSIC/NTC as the
case maybe to the
Business Process-
ing and Licensing
Office (BPLO)

HIGHLY TECHNICAL: i. Cases elevated to the National Office and Regional Offices that
requires technical knowledge and expertise ii. Appeals iii. New Technologies, and iv. Special
Structures

Fire Safety Maintenance Report (FSMR) - A written report prepared by the building owner,
his/her fire safety practitioner or authorized representative. This is a compilation of the
maintenance and testing records kept by the building’s engineering and maintenance
department, as a prerequisite for the issuance of FSIC for Business or Mayor’s Permit
renewal, Certificate of Annual Inspection, Permit to Operate, PHILHEALTH Accreditation for
Hospitals, DOH License to Operate and other permits or licenses being issued by other
government agencies.
Said report is required to private and public buildings, facilities and structures to be
constructed, altered or modified, which by reason of their use, size and height are required to
install any or combination of the following: 1) wet standpipe system; 2) automatic fire suppres-
sion system; and 3) automatic fire detection and alarm system

63
Issuance and Service of Notice to Comply (NTC) Procedure

A notice issued to the owner or administrator of buildings, structures or facilities with a grace
period to comply violation/s.

Office: Fire Station/Lone District Fire Office

NOTICE TO COMPLY
Classification: (Applicable to All Transactions either Simple, Complex or Highly
Technical)
1. G2C – Government to Citizen
Type of Transaction: 2. G2B – Government to Business Entity
Who may avail: Owner, Contractor or Business Entity
CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
1. Submits After
Inspection Report
(AIR) to the Chief,
FSES/FSEU, using
the prescribed for-
mat, indicating the Fire Safety
violations or 15 Minutes Inspector
deficiencies of the (FSI)
fire safety require-
ments imposed by
RA 9514 (Fire Code
of the Philippines of
2008).
2. Review/evaluate
the
recommendations/
findings of FSI and
recommends to C/
MFM or District Fire
Marshal (for Lone
District Fire Office) Within one (1)
the issuance of day after the
NTC as the case submission of Chief Fire
may be. the Safety
Prepares the Notice AIR Enforcement
to Comply (NTC) Section/Chief
and affixes initial. (Agency Action Fire Safety
Such Notice shall Step 2 to Step Enforcement Unit
include, among 3) (Chief, FSES/
others, a citation of FSEU)
(Note: As per BFP
specific provision/s Operational Manual)
of RA 9514 and its
RIRR violated and
the specific action/
corrections that
should be complied
for period of not
exceeding fifteen
(15) days.

64
CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
3. Endorses the
Notice to Comply to
the City/ Municipal
Fire Marshal (C/
MFM) or District
Fire Marshal (for Chief, FSES/
Lone District Fire FSEU
Office) for his/her
signature

4. Make the final

review/evaluation
of the Chief, FSES/
Chief, FSEU recom-
mendation for dis-
Within three (3) City/
position and signs
days after the Municipal Fire
three (3) copies of
submission of Marshal (C/MFM)
NTC.
the AIR or District Fire
Marshal (for
(Note: As per BFP Lone District Fire
5. Endorse the
Operational Manual) Office)
three (3) copies of
NTC to CRO.

6. Record in the
Official Log Sheet
the date and NTC
number. Provide
duplicate copy of
NTC to the Customer
designated Records 15 Minutes Relation Officer
Custodian. (CRO)

7. Release the NTC

to the FSI.

65
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
1. Acknowledges 8. Shall serve the
the NTC with NTC to the owner
proper receipt or responsible per-
by writing his/her son of the Building/
name, the date & establishment.
time and affixing
his /her signature NOTE: In case the
above the name. owner/responsible
person refuses to
accept the copy of
the notice, through
coordination with
the barangay offi-
cial, a copy thereof
is to be posted at a
conspicuous place
in the building/es-
tablishment, wit- Within five (5)
nessed by any ba- days from the
rangay official and/ submission of
or another original the report FSI
copy is to be sent to
the owner/responsi- (Note: As per BFP
ble person through Operational Manual)
registered mail with
return card. Fire
Safety Inspector
request Barangay
Official who has
witnessed the
serving of NTC to
sign at the receiving
copy as witness.

Upon the receipt of

the NTC, shall
return it to the
Chief, FSES for
proper archiving.

66
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
2.Comply the 9. Maintains the
violations or establishment’s
deficiencies as records and
stated in the NTC monitors the Maximum of
Office of the
within the pre- establishment’s fifteen (15) days
Chief, FSES/
scribed period. status of after receipt of
FSEU
compliance. NTC

10. On the last day

of the period
indicated in the
NTC, shall
assign, prepare and
issue Inspection
Order (IO) to the
designated FSI for
the conduct of
re-inspection.

Chief, FSES/
15 Minutes
FSEU
11. Forward the
IO together with
NTC as reference
document to CFM/
MFM or District Fire
Marshal (for Lone
District Fire Office)
for his/her approval
and signature.

12. Approve and

signs the IO
then return to C,
FSES/C, FSEU for C/MFM or District
the receipt of the Fire Marshal (for
10 Minutes
FSI. Lone District Fire
Office)

67
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
3.Acknowledges 13. Proceed to
the IO and AIR. the establishment,
conducts re-inspec-
tion on the first day
after the lapse of
the grace period
indicated in the
Notice to Comply
and prepare an
After Inspection
Report (AIR) and
Within one (1)
recommend for
day after
issuance of FSIC (if
receipt of FSI
compliant) or NTCV
Inspection
(if non-compliant).
Order (IO)
Before leaving the
premises, estab-
lishment/building
owner, occupant,
or any duly autho-
rized representative
shall acknowledge
the After Inspection
Report (AIR) and
furnished with a
copy.
NOTE:

1) Any party aggrieved by the action(s) or findings of the C/MFM may challenge the same by
filing a VERIFIED PROTEST to the Office of the Provincial Fire Marshal or District Fire
Marshal, as the case may be, within five (5) days from receipt of a notice or order. In case
the action to be protested is rendered by a Provincial Fire Marshal or District Fire Marshal,
the same shall be filed before the Office of the Regional Director.

2) Resolutions by the Provincial Fire Marshal, District Fire Marshal or the Regional Director
over a protest may be challenged by filing a verified appeal to the next higher authority
within five (5) days from the receipt of the decision or resolution appealed from. The
decision of the Regional Director in the exercise of its appellate jurisdiction shall be final and
executory, except decision on closure order in which case said decision may be appealed to
the Chief, BFP then to the Secretary of the DILG.

3) During re-inspection, if initial compliance is effected by the owner, the NTCV or Abatement
Order may not be issued. In lieu thereof, the owner may be allowed to execute an Affidavit
of Undertaking, specifically containing, among others, the period of completion of work,
which shall not exceed up to a period of six (6) months. If a longer period is required for its
completion, it may be extended for another duration not exceeding six (6) months.
IF THE BUILDING/ESTABLISHMENT IS NON -COMPLIANT
(SEE SUBSEQUENT PROCEDURE - ISSUANCE OF NTCV)

68
Issuance and Service of Notice to Correct Violation (NTCV) Procedure

A notice given to the owner or administrator of buildings, structures or facilities after the period
provided in the notice to comply has lapsed. This notice likewise includes an administrative fine
and posting of warning sign.

Office: Fire Station/Lone District Fire Office

NOTICE TO CORRECT VIOLATION

(Applicable to All Transactions either Simple, Complex or Highly
Classification:
Technical)

1. G2C – Government to Citizen

Type of Transaction:
2. G2B – Government to Business Entity

Who may avail: Owner, Contractor or Business Entity

CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
1. Submits After
Inspection Report
(AIR) to the Chief,
FSES/FSEU, using
the prescribed for-
mat, indicating the
violations or
deficiencies of the
fire safety require- Within one (1)
ments imposed by day after Fire Safety
RA 9514 (Fire Code receipt of Inspector
of the Philippines of Inspection (FSI)
2008). Order (IO)

69
CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
2. Review/evaluate Computation
the recommenda- of Amount of
tions/ findings of fines to be
FSI, prepare appro- imposed:
priate documents, a) Deter-
affixes initial and mining the
recommends to C/ amount of
MFM or District fine per
Fire Marshal (DFM) violation
the issuance of the prescribed
following: in Section
12.0.0.4
1) Put up a sign in para B of
front of the RIRR of RA
building or 9514 ; and
structure that it is
a fire hazard. b) Fixing
Specifically, the the amount
notice shall bear per
the words violation
“WARNING: THIS prescribed
BUILDING/ in Rule 13
STRUCTURE IS A of the RIRR
FIRE HAZARD”; of RA 9514;
2) Imposition of Within one (1)
corresponding day after the Chief Fire
administrative fine; submission of Safety
and the AIR Enforcement
Section/Chief
3) NTCV Fire Safety
Enforcement Unit
(Chief, FSES/
(Note: As per BFP FSEU)
Operational Manual)

3. Endorse the
NTCV with an
Order to Pay
Administrative Fine
and posting of
sign “WARNING:
THIS BUILDING/
STRUCTURE IS
FIRE HAZARD”
for signature of C/
MFM or District Fire
Marshal (for Lone
District Fire Office).

70
CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
4. Make the final
review/evaluation
of the Chief-FSES/
CHIEF, FSEU rec-
ommendation for
disposition and sign
three (3) copies of
NTCV with an Or-
der to Pay Admin-
istrative Fine (The
NTCV shall include,
among others, a ci-
tation of the specific
provision/s of RA
9514 and its RIRR
violated and the
specific actions/
corrections that
should be complied
for a period not
exceeding fifteen
(15) days) and post-
ing of sign “WARN-
ING: THIS BUILD-
ING/STRUCTURE
IS FIRE HAZARD” Within two (2) City/
in front of the build- days after the Municipal Fire
ing or structure that submission of Marshal (C/MFM)
it is a fire hazard, the AIR or District Fire
which shall remain Marshal (for
posted until such (Note: As per BFP Lone District Fire
time that the owner, Operational Manual) Office)
administrator, occu-
pant or other per-
sons responsible for
the condition of the
building, structure
and their premises
or facilities correct
the same, but such
period shall not
exceed fifteen (15)
days from the lapse
of the initial period
given in the notice/
order to comply.
5. Endorse the
three (3) copies
of NTCV with an
Order to Pay Ad-
ministrative Fine
and posting of sign
“WARNING: THIS
BUILDING/STRUC-
TURE IS FIRE
HAZARD” to CRO.

71
CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
6. Record in the
Official Log Sheet the
date and NTCV num-
ber. Provide duplicate Customer
copy of NTCV to the 15 Minutes Relation Officer
designated Records (CRO)
Custodian.
7. Release the NTCV
to the FSI.
1. Acknowledges 8. Serve the original
the NTCV with copy of NTCV with an
proper receipt Order to Pay Admin-
by writing his/her istrative Fine to the
name, the date & owner, administrator
time and affixing or occupant of the
his /her signature building, and their
above the name. premises or facilities,
put a corresponding
signage in front of the
building. The No-
tice bears the words
“WARNING: THIS
BUILDING/
STRUCTURE IS A
FIRE HAZARD”.
Note: If necessary
or if the situation so
requires, requests/
coordinates with the
PNP and/or Barangay Within five (5)
Officials having juris- days from the
diction to assist in the submission of
posting of warning the report FSI
signs, in case the
owner/responsible (Note: As per BFP
person refuses to ac- Operational Manual)
cept the copy of the
NTCV, through coor-
dination with the Ba-
rangay Official, copy
thereof is left/posted
at the conspicuous
place in the building /
establishment which
is witnessed by any
Barangay Official and
the original copy shall
be sent to the owner/
responsible person
through registered
mail with return card.
The Barangay Official
who witnessed the
serving of the NTCV
shall sign at the
receiving copy of the
notice as witnesses.

72
CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
2. Pay 9. Monitors
Administrative compliance with the Within three
Fine order to pay (3) days after Chief, FSES/
Administrative fine. receipt of the FSEU
NTCV

3. Comply the 10. Maintains the

violations or establishment’s
deficiencies as records and monitors Maximum of
stated in the the status of fifteen (15)
Office of the
NTCV within the compliance. Days Grace
Chief, FSES/
prescribed Period after
FSEU
period. receipt of
NTCV

11. On the last day of

the grace period
indicated in the
NTCV, shall assign,
prepare and issue
Inspection Order to
the designated FSI
for the conduct of
re-inspection.
Chief, FSES/
15 Minutes
FSEU
12. Forward the IO
together with NTCV
as reference
document to CFM/
MFM for its approval
and signature.

13. Approve and

signs the IO then
return to Chief,
C/MFM or District
FSES/FSEU for the
Fire Marshal (for
receipt of the FSI. 10 Minutes
Lone District Fire
Office)

73
CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
4. Acknowledge 14. Proceed to the
IO and AIR. establishment for the
conduct of
re-inspection on the
first day after the
lapse of the grace
period
indicated in the
Notice to Correct
Violation. Prepare
an After Inspection
Report (AIR) and rec- Within one (1)
ommend for issuance day after
of FSIC (if compliant) receipt of FSI
or Abatement Order Inspection
(if non-compliant). Order (IO)
Before leaving the
premises,
establishment/build-
ing owner, occupant,
or any duly autho-
rized representative
shall acknowledge
the After Inspection
Report (AIR) and
furnished with a copy.

NOTE:

1) Any party aggrieved by the action(s) or findings of the C/MFM may challenge the same by
filing a VERIFIED PROTEST to the Office of the Provincial Fire Marshal or District Fire
Marshal, as the case may be, within five (5) days from receipt of a notice or order. In case
the action to be protested is rendered by a Provincial Fire Marshal or District Fire Marshal,
the same shall be filed before the Office of the Regional Director.

2) Resolutions by the Provincial Fire Marshal, District Fire Marshal or the Regional Director
over a protest may be challenged by filing a verified appeal to the next higher authority
within five (5) days from the receipt of the decision or resolution appealed from. The
decision of the Regional Director in the exercise of its appellate jurisdiction shall be final and
executory, except decision on closure order in which case said decision may be appealed to
the Chief, BFP then to the Secretary of the DILG.

3) During re-inspection, if initial compliance is effected by the owner, the NTCV or Abatement
Order may not be issued. In lieu thereof, the owner may be allowed to execute an Affidavit
of Undertaking, specifically containing, among others, the period of completion of work,
which shall not exceed up to a period of six (6) months. If a longer period is required for its
completion, it may be extended for another duration not exceeding six (6) months.
IF THE BUILDING/ESTABLISHMENT IS NON -COMPLIANT
(SEE SUBSEQUENT PROCEDURE - ISSUANCE OF ABATEMENT ORDER)

74
Issuance and Service of Abatement Order (AO) Procedure

A notice/order given to the owner or administrator of buildings, structures or facilities after the
period provided in the notice to correct violation/s has lapsed. This notice/order likewise
includes an administrative fine.

Office: Fire Station/Lone District Fire Office

Abatement Order
Classification: (Applicable to All Transactions either Simple, Complex or Highly
Technical)

Type of Transaction: 1. G2C – Government to Citizen

2. G2B – Government to Business Entity

Who may avail: Owner, Contractor or Business Entity

CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON

PAID TIME RESPONSIBLE
1. Submits copy of
After Inspection
Report (AIR)
indicating
non-compliance
with the Notice to
Correct Violation Within one (1)
Fire Safety
(NTCV) to the day after
Inspector
Chief, FSES/FSEU. receipt of
(FSI)
Inspection
Order (IO)

75
CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
2. Review/evaluate Computation
the recommenda- of Amount of
tions/ findings of fines to be
FSI, prepare the imposed:
corresponding a) Deter-
document, affixes mining the
his/her initial and amount of
recommends to C/ fine per
MFM or District Fire violation
Marshal (for Lone prescribed
District Fire Office) in Section
the following: 12.0.0.4
para B of
1) Continuous RIRR of RA
posting 9514 ; and
of the sign in front
of the building or b) Fixing
structure that it is the amount
a fire hazard. per
Specifically, the violation
notice shall bear prescribed
the words in Rule 13
“WARNING: THIS of the RIRR
BUILDING/ of RA 9514; Within one (1)
STRUCTURE IS
A FIRE HAZARD”; day after the Chief Fire
submission of Safety
2) Imposition of the AIR Enforcement
corresponding Section/Chief
administrative Fire Safety
fine;and Enforcement Unit
(Note: As per BFP
(Chief FSES/
2) Issuance of Operational Manual)
FSEU)
abatement order
to the owner,
administrator or
occupant of the
building, structure
and their premises
or facilities for a
period not
exceeding fifteen
(15) days.
3.Endorse the AO
with an Order to
Pay Administrative
Fine and the con-
tinuous posting of
sign “WARNING:
THIS BUILDING/
STRUCTURE IS
FIRE HAZARD”
for signature of C/
MFM or District Fire
Marshal (for Lone
District Fire Office).

76
CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
4. Make the final re-
view/evaluation of the
Chief FSES/CHIEF,
FSEU, recommen-
dation for disposition
and signs three (3)
copies of AO with an
Order to Pay Admin-
istrative Fine and
effect the continu-
ous posting of sign
“WARNING: THIS
BUILDING/STRUC-
TURE IS FIRE HAZ-
ARD” in front of the
building or structure
that it is a fire hazard,
which shall remain
posted until such time Within 3 days City/
that the owner, ad- after the Municipal Fire
ministrator, occupant submission of Marshal (C/MFM)
or other persons re- the AIR or District Fire
sponsible for the con- Marshal (for
dition of the building, (Note: As per BFP
Lone District Fire
structure and their Operational Manual)
Office)
premises or facilities
correct the same, but
such period shall not
exceed fifteen (15)
days from the lapse
of the period given in
the Notice to Correct
Violations.
5. Endorse the three
(3) copies of AO
with an Order to Pay
Administrative Fine
and effect the contin-
uous posting of sign
“WARNING: THIS
BUILDING/STRUC-
TURE IS FIRE
HAZARD” to CRO.
6. Record in the
Official Log Sheet the
date and AO
number. Provide 15 minutes Customer
duplicate copy of AO Relation Officer
to the designated (CRO)
Records Custodian.
7. Release the AO to
the FSI.

77
CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
1. Acknowledges 8. Serve the original
the AO with copy of AO with an
proper receipt Order to Pay
by writing his/her Administrative Fine
name, the date & to the owner,
time and affixing administrator or
his /her signature occupant of the
above the name. building, and their
premises or facilities
and continuous
posting of warning
sign “WARNING:
THIS BUILDING/
STRUCTURE IS A
FIRE HAZARD” in
front of the building.
Note:
If necessary or if the
situation so requires,
requests/coordinates
with the PNP and/
or Barangay Officials Within five (5)
having jurisdiction to days from the
assist in the posting submission of
of warning signs, the report
FSI
in case the owner/
responsible person (Note: As per BFP
refuses to accept Operational Manual)
the copy of the AO,
through coordination
with the Barangay
Official, a copy
thereof is left/posted
at the conspicuous
place in the building/
establishment which
is witnessed by any
Barangay Official and
the original copy shall
be sent to the owner/
responsible person
through registered
mail with return card.
The Barangay
Official who
witnessed the
serving of the AO
shall sign at the
receiving copy of the
notice as witnesses.

78
CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
2. Pay 9. Monitors
Administrative compliance with the
Fine. order to pay
Administrative fine. Within three
Chief, FSES/
(3) days after
FSEU
receipt of AO

3. Comply the 10. Maintains the

violations or establishment’s
deficiencies as records and monitors Maximum of
stated in the AO the status of fifteen (15) Office of the
within the compliance. Days Grace Pe- Chief, FSES/
prescribed period riod after receipt FSEU
of AO

11. On the last day of

the period indicated
in the Abatement
Order, shall assign,
prepare and issue
Inspection Order to
the desinated FSI for
the conduct of
re-inspection.

12. Forward the IO 15 Minutes Chief, FSES/

together with FSEU
Abatement Order
(AO) as reference
document to C/MFM
or District Fire
Marshal (for Lone
District Fire Office)
for its approval and
signature.

79
CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
13. Approve and
C/MFM or District
signs the IO then
Fire Marshal (for
return to C, FSES/C, 10 Minutes
Lone District Fire
FSEU for the receipt
Office)
of the FSI.
4. Acknowledge 15. Proceed to the
IO and AIR. establishment for the
conduct of
re-inspection on the
first day after the
lapse of the grace
period indicated in
the Abatement Order.
Prepare an After In-
spection Report (AIR)
and recommend for Within one (1)
issuance of FSIC (if day after
compliant) or Closure receipt of FSI
Order (if non-compli- Inspection
ant). Before leaving Order (IO)
the premises,
establishment/
building owner,
occupant, or any duly
authorized
representative shall
acknowledge the
After Inspection
Report (AIR) and
furnished with a copy.
NOTE:

1) Any party aggrieved by the action(s) or findings of the C/MFM may challenge the same by
filing a VERIFIED PROTEST to the Office of the Provincial Fire Marshal or District Fire
Marshal, as the case may be, within five (5) days from receipt of a notice or order. In case
the action to be protested is rendered by a Provincial Fire Marshal or District Fire Marshal,
the same shall be filed before the Office of the Regional Director.

2) Resolutions by the Provincial Fire Marshal, District Fire Marshal or the Regional Director
over a protest may be challenged by filing a verified appeal to the next higher authority
within five (5) days from the receipt of the decision or resolution appealed from. The
decision of the Regional Director in the exercise of its appellate jurisdiction shall be final and
executory, except decision on closure order in which case said decision may be appealed to
the Chief, BFP then to the Secretary of the DILG.
IF THE BUILDING IS NON COMPLIANT
(SEE SUBSEQUENT PROCEDURE - ISSUANCE OF CLOSURE ORDER
DUE TO EXPIRATION OF ABATEMENT ORDER)

80
Issuance and Service of Closure Order
(Due to Non-Payment of Administrative Fine) Procedure

An order issued when the owner or administrator of buildings, structures or facilities failed to
comply with the abatement order or when the deficiency constitutes a clear and imminent
danger to life and property.

Office: Fire Station/Lone District Fire Office

Closure Order (Due to Non-Compliance of Abatement Order)

(Applicable to All Transactions either Simple, Complex or Highly Tech-
Classification:
nical)

Type of Transaction: 1. G2C – Government to Citizen

2. G2B – Government to Business Entity

Who may avail: Owner, Contractor or Business Entity

CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
1. Failure on the 1. After serving the
part of the original copy of the
violator to pay Notice to Correct
the Violation (NTCV) or
administrative Abatement Order
fine within the (AO) or other
period fixed Administrative
in the Notice courses of action, Chief Fire
shall constitute with an Order to Safety
a ground for Pay Fine, to the Enforcement
the issuance of responsible Within 5 Section/Chief
Closure Order person/ owner in Minutes Fire Safety
for the building the building/ Enforcement Unit
or the portion establishment,verify (Chief FSES/
thereof. with the Collecting FSEU)
Officer whether or
(Reference: not the imposed
Section 13.0.0.2 administrative fines
para B of RIRR have been paid in
of RA 9514) the 4th day after the
service of the latter.

81
CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
2. In case of
non-payment, pre-
pare, affixes initial
and recommends to
C/MFM or District
Fire Marshal (for
Lone District Fire
Office) the issuance
of Closure Order.
Within one (1) Chief FSES/
3. Endorse his/her day FSEU
recommendation to
the City/Municipal
Fire Marshal (C/
MFM) or District
Fire Marshal (for
Lone District Fire
Office) for his/her
signature.

4. Make the final

review/evaluation
of the Chief-FSES/
CHIEF, FSEU rec-
ommendation for
disposition and sign
three (3) copies of
Closure Order and
effect the continu-
ous posting of the
sign “WARNING:
THIS BUILDING/ City/
STRUCTURE IS A Within two (2) Municipal Fire
FIRE HAZARD” in days Marshal (C/MFM)
front of the building or District Fire
or structure that it is (Agency Action Marshal (for
a fire hazard, and Step 4 to Step Lone District Fire
additional posting 5) Office)
of signage bear the
words “WARNING:
THIS BUILDING/
ESTABLISHMENT
HAS BEEN OR-
DERED CLOSED
BY THE BUREAU
OF FIRE PROTEC-
TION PURSUANT
TO R.A. 9514 AND
ITS IRR” also in
front of the building.

82
CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
5. Endorse the three
(3) copies of Closure
Order and effect the
continuous posting
sign “WARNING:
THIS BUILDING/
STRUCTURE IS A
FIRE HAZARD” in
front of the building
or structure that it C/MFM or District
is a fire hazard and Fire Marshal (for
additional posting Lone District Fire
of signage bear the Office)
words “WARNING:
THIS BUILDING/ ES-
TABLISHMENT HAS
BEEN ORDERED
CLOSED BY THE
BUREAU OF FIRE
PROTECTION PUR-
SUANT TO R.A. 9514
AND ITS IRR” also in
front of the building.
6. Record in the
Official Log Sheet the
date and Closure
Order number. Pro-
vide duplicate copy of Within 15 Customer
Closure Order to the Minutes Relation Officer
designated Records (CRO)
Custodian.
7. Release Closure
Order to the FSI
1. Acknowledges 8. Serve the origi-
the Closure nal copy of Closure
Order with proper Order to the owner/
receipt by writing responsible person in
his/her name, the the building/establish-
date & time and ment and effect the
affixing his /her continuous posting of
signature above the sign “WARNING:
the name THIS BUILDING/
STRUCTURE IS A
FIRE HAZARD” in FSI or Office
front of the building. of the C/MFM
Within one (1) or District Fire
A signage shall also day Marshal (for
be posted in front Lone District Fire
of the building. The Office)
signage bear the
words “WARNING:
THIS BUILDING/ES-
TABLISHMENT HAS
BEEN ORDERED
CLOSED BY THE
BUREU OF FIRE
PROTECTION
PURSUANT TO R.A.
9514 AND ITS IRR”

83
CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
Continuation of Step
8:

Note:
If necessary or if the
situation so requires,
requests/coordinates
with the PNP and/
or Barangay Officials
having jurisdiction to
assist in the posting
of warning signs,
in case the owner/
responsible person
refuses to accept
the copy of the Clo-
sure Order, a copy
thereof is left/posted
at the conspicuous
place in the building /
establishment which
is witnessed by any
Barangay Official and
the original copy shall
be sent to the owner/
responsible person
through registered
mail with return card.
The Barangay Offi-
cial, who witnessed
the serving of the
Closure Order shall
sign at the receiving
copy of the notice as
witnesses.
9. After service to the
owner/responsible
person in the
building/establish-
ment, a copy of the
Order is sent to the Within 20
offices of the Mayor, CRO
Minutes
Business Permit and
License Office, Build-
ing Official/Municipal
Engineer and the
Barangay.

84
Issuance and Service of Closure Order
(Due to Expiration of Abatement Order) Procedure

An order issued when the owner or administrator of buildings, structures or facilities failed to
comply with the abatement order or when the deficiency constitutes a clear and imminent
danger to life and property.

Office: Fire Station/Lone District Fire Office

Closure Order ( Due to Non-Payment of Administrative Fine )
(Applicable to All Transactions either Simple, Complex or Highly Tech-
Classification:
nical)

1. G2C – Government to Citizen

Type of Transaction: 2. G2B – Government to Business Entity
Who may avail: Owner, Contractor or Business Entity
CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
1. Submits copy
of AIR indicating Within one (1)
non-compliance day after
with the AO to the receipt of the
Chief, FSES/Chief, Inspection
FSEU. Order (IO)
2. Review/evaluate
the recommenda-
tions/ findings of
FSI, prepare, affix-
es initial and recom-
mends to C/MFM or
District Fire Marshal Chief Fire
(for Lone District Within 24 hours
Safety
Fire Office) the upon the receipt
Enforcement
issuance of Closure of the AIR
Section/Chief
Order. Fire Safety
(Note: As per BFP
3. Endorse his/her Enforcement
Operational Manual)
recommendation to Unit (C, FSES/C,
the City/Municipal FSEU)
Fire Marshal (C/
MFM) or District
Fire Marshal (for
Lone District Fire
Office) for his/her
signature.

85
CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
4. Make the final
review/evaluation
of the Chief-FSES/
CHIEF, FSEU
recommendation
for disposition and
signs three (3)
copies of Closure
Order and effect the
continuous posting
of the sign “WARN-
ING: THIS BUILD-
ING/ STRUCTURE
IS A FIRE HAZ-
ARD” in front of the
Within two (2)
building and
days upon
additional posting
receipt of the City/
of signage bear the
AIR Municipal Fire
words “WARNING:
Marshal (C/MFM)
THIS BUILDING/
(Agency Action or District Fire
ESTABLISHMENT
Step 4 to Step Marshal (for
HAS BEEN OR-
5) Lone District Fire
DERED CLOSED
Office)
BY THE BUREAU
(Note: As per BFP
OF FIRE
Operational Manual)
PROTECTION IN
PURSUANT TO
R.A. 9514 AND ITS
IRR” also in front of
the
building.

86
CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
5. Endorse the three
(3) copies of Closure
Order and effect the
continuous posting
sign “WARNING:
THIS BUILDING/
STRUCTURE IS A
FIRE HAZARD” in
front of the building
or structure that it
is a fire hazard and
additional posting
of signage bear the C/MFM or District
words “WARNING: Fire Marshal (for
THIS BUILDING/ ES- Lone District Fire
TABLISHMENT HAS Office)
BEEN ORDERED
CLOSED BY THE
BUREAU OF FIRE
PROTECTION PUR-
SUANT TO R.A. 9514
AND ITS IRR” also in
front of the building.

6. Record in the
Official Log Sheet the
date and Closure
Order number.
Provide duplicate Customer
copy of Closure Or- Within 15 Relation Officer
der to the designated Minutes (CRO)
Records Custodian.

7. Release Closure
Order to the FSI
1. Acknowledges 8. Serve the
the Closure original copy of
Order with proper Closure Order to the
receipt by writing owner/responsible
his/her name, the person in the build- FSI or Office
date & time and ing/establishment and of the C/MFM
affixing his /her effect the continuous Within one (1) or District Fire
signature above posting of the sign day Marshal (for
Lone District Fire
the name. “WARNING: THIS Office)
BUILDING/
STRUCTURE IS A
FIRE HAZARD” in
front of the building.

87
CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
Continuation of Step
8:
A signage shall also
be posted in front
of the building. The
signage bear the
words “WARNING:
THIS BUILDING/ES-
TABLISHMENT HAS
BEEN ORDERED
CLOSED BY THE
BUREU OF FIRE
PROTECTION
PURSUANT TO R.A.
9514 AND ITS IRR”

Note: If necessary
or if the situation so
requires, requests/
coordinates with the
PNP and/or Barangay
Officials having juris-
diction to assist in the
posting of warning
signs, in case the
owner/responsible
person refuses to ac-
cept the copy of the
Closure Order, a copy
thereof is left/posted
at the conspicuous
place in the building /
establishment which
is witnessed by any
Barangay Official and
the original copy shall
be sent to the owner/
responsible person
through registered
mail with return card.
The Barangay Offi-
cial, who witnessed
the serving of the
Closure Order shall
sign at the receiving
copy of the notice as
witnesses.
9. After service to the
owner/responsible
person in the build-
ing/establishment, a
copy of the Order is
sent to the offices of Within 20
the Mayor, Business Minutes CRO
Permit and License
Office, Building Offi-
cial/Municipal
Engineer and the
Barangay.

88
Implementation of Closure Order Procedure

An order issued when the owner or administrator of buildings, structures or facilities failed to
comply with the abatement order or when the deficiency constitutes a clear and imminent
danger to life and property.

Office: Fire Station/Lone District Fire Office

Closure Order ( Due to Non-Payment of Administrative Fine )

(Applicable to All Transactions either Simple, Complex or Highly
Classification:
Technical)

Type of Transaction: 1. G2C – Government to Citizen

2. G2B – Government to Business Entity

Who may avail: Owner, Contractor or Business Entity

CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON

PAID TIME RESPONSIBLE
1. Send letter to
the to the Office of
the Chief of Police
having jurisdiction,
Office of the Mayor
and Office of the
Punong Barangay
for assistance in the
implementation of
the Closure Order
not later than the C/MFM or District
fourth (4th) day Within one (1) Fire Marshal (for
after the service of day Lone District Fire
the said Order. The Office)
letter specifically
states the date and
time for which the
Closure will be ef-
fected, which shall
not be later than 10
days after the ser-
vice of the Order.

89
 CLIENT STEPS AGENCY ACTION FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
2. The office of the
City/Municipal Fire
Marshal, with the
assistance of any
from the Office of
the Chief of Police
having jurisdiction,
Office of the Mayor
and Office of the
Punong Barangay,
proceeds to the
building or estab-
lishment for which
closure shall be ef-
fected, and makes
sure that nobody is
left inside the build-
ing or establish- C/MFM or District
ment. Likewise, all Within one (1) Fire Marshal (for
utilities (electricity, day Lone District Fire
water, etc.) is to be Office)
properly turned off.

The building or
establishment is
then provided with a
sticker bearing the
words “WARNING:
THIS BUILDING/
ESTABLISHMENT
HAS BEEN OR-
DERED CLOSED
BY THE BUREU
OF FIRE PROTEC-
TION PURSUANT
TO R.A. 9514 AND
ITS IRR” at the
door.
1.Upon the 4. The signage
request of the posted during the
owner, adminis- service of the Order Time
trator, occupant shall be continu- or period to
or other persons ously posted until accomplished
responsible to compliance of all full compliance
commence com- fire safety with the
pliance until full Requirements. requirements of
compliance with RA 9514 and its
the requirements RIRR.
with RA 9514 and
its RIRR.

90
 Feedback and Complaints Mechanism

FEEDBACK AND COMPLAINTS MECHANISMS

How to send a feedback Answer the Customer Satisfaction Survey
Form and drop it at the designated drop box in
front of the Customer Relations Officer.
How feedback is processed Every Friday, the Customer Relations Officer
opens the drop box and compiles and records
all feedback submitted.
Feedback requiring answers are forwarded to
the relevant offices and they are required to
answer within three (3) days of the receipt of
the feedback.
The answer of the office is then relayed to the
citizen.
For inquiries and follow-ups, clients may
contact the following:
(Telephone Number/Email Address of the Fire Station)

How to file complaints Answer the Customer Satisfaction Survey

Form and drop it at the designated drop box in
front of the Customer Relations Officer.
Complaints can also be filed via telephone
or e-mail. Make sure to provide the following
information:
- Name of person being complained
- Incident
- Evidence
For inquiries and follow-ups, clients may
contact the following:
(Telephone Number/Email Address of the Fire Station)

How complaints are processed The Customer Relations Officer opens the
complaints drop box on a daily basis and
evaluates each complaint.
Upon evaluation, the Customer Relations
Officer shall start the investigation and forward
the complaint to the relevant office for their
explanation.
The Customer Relations Officer will create a
report after the investigation and shall submit it
to the City/Municipal Fire Marshal for
appropriate action.

91
 FEEDBACK AND COMPLAINTS MECHANISMS
The Customer Relations Officer will give the
feedback to the client.

For inquiries and follow-ups, clients may con-

tact the following:
(Telephone Number/Email Address of the Fire Station)

Contact Information

(Fire Marshal)

(BFP Fire Station)

(Telephone Number)

(Email-address)

92
 Office Address Contact Information
Head Office (BFP National
Headquarters - Office of the Address Hotline Number
Fire Chief)

Regional Office (Regional

Director’s Office) Address Hotline Number

Provincial Office ( Office of

the Provincial Fire Marshal Address Hotline Number
or Office of the District Fire
Marshal )

Field Office (Office of the

District Fire Marshal for Lone
District Fire Office or Office Address Hotline Number
of the City Fire Marshal/
Municipal Fire Marshal)

93
 Republic of the Philippines
Department of Interior and Local Government
BUREAU OF FIRE PROTECTION
(FIRE STATION NAME)
(Fire Station/Co-Location Address)

CUTOMER SATISFACTION SURVEY FORM

Kindly fill-out the information details and check the corresponding transaction.
Date: ______________

I am ..... (tick as applicable) M F Senior Citizen PWD

TRANSACTION FOR : 3 days for Simple Transaction

7 days for Complex Transaction

For Construction Application

FSEC Application FSIC for Occupancy

For Business Application

FSIC for Business (New) FSIC for Business (Renewal)

As part of our continuing effort to evaluate our service, please complete the questionnaire
below and drop it in the designated box. Please encircle the response that most closely
describes your level of satisfaction.

1. How satisfied are you with the speed in which the service
was delivered?
Bad Ok Good Great
2. How satisfied are you with the clarity of information or
advice provided by the frontline office staff?
Bad Ok Good Great
3.Were you guided by the Citizen’s Charter posted in the
BFP station and were the procedures in securing Fire
Safety Evaluation Clearance and Fire Safety Inspection Bad Ok Good Great
Certificate being followed?

4. How satisfied are you with the corteousness and

accomodation of staff
Bad Ok Good Great

5. How satisfied are you overall with the service you

received?
Bad Ok Good Great
Comments and Suggestions

94