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eng Citibank, India
Citibank is one of the largest banks in the U.S., and is a part of the financial services company Citigroup. Citibank had
been founded in the year 1812. Initially its name was City Bank of New York, which was later changed to First
National City Bank of New York.
In over 100 countries worldwide, Citibank has been carrying out its operations, which comprise of regular banking
services along with credit card, insurance and investment services. The bank claims to have a customer base of 15
million users catered by its online services division alone.
As Citibank was badly affected by the financial crisis of 2008, the U.S. government provided the bank with an aid of
US$ 50 billion in two installments of US$ 25 billion each.
Presence in India
In India, Citibank is present at 28 locations as of April 13, 2009. These locations include Jalandhar, Ludhiana,
Chandigarh, Noida, Delhi, Gurgaon, Faridabad, Lucknow, Jaipur, Ahmedabad, Vadodara, Indore, Bhopal, Surat,
Nashik, Aurangabad, Akola, Bhubaneshwar, Kolkata, Vapi, Mumbai, Pune, Hyderabad, Bangalore, Chennai,
Pondicherry, Cochin and Coimbatore.
Products and Services
The bank offers a variety of services and products under the Personal Banking, NRI Banking and Corporate Banking
categories.
The services offered by the bank under Personal Banking are Loans and Credit Cards, Regular Banking services
such as savings account, business banking solutions including Personal Wealth Management and investment options
such as Mutual Funds and Demat Services. The bank also offers various insurance solutions and hi-tech banking
services such as Online Bill Pay, Pre-paid Mobile Recharge, Internet Banking and CitiAlert account statements on the
mobile phone.
NRI Oriented Services
For its Non-Resident Indian (NRI) customers, Citibank provides a wide range of services including Rupee Checking
Account, Money Remittance, Investment solutions and Home Loans for the NRIs.
Citibank also pays specialized attention to its corporate customers in India through its Corporate Banking services,
which comprises of an array of customized banking solutions tailor-made according to the needs of its corporate
customers in India. These services include Cash Management, Trade Services, Loans, Securities and Fund Services,
and Investment Banking services.
Global Commercial Bank Services
Apart from it, Citibank also offers Global Commercial Bank services through its Commercial Relationship Banking
wing and Global Subsidiaries Group. The Commercial Relationship Banking services are aimed at helping the Small
and Medium Enterprises (SMEs) and Mid Market Enterprises, while the Global Subsidiaries Group provides
comprehensive banking services for the top multinational corporates and their subsidiaries in India.
Head Office
Citibank Center,
7th Floor, Bandra Kurla Complex,
Bandra (E),
Mumbai - 400 051
Website: http://www.online.citibank.co.in
• Mobile Banking
• Alerts
• Statement on E-mail
• Pay Utility Bills
• Contact Us
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• Citi Online Remit
• Citi NRI Remittance
Account
• Preferred Rupee Checking Account
• Dollar Checking Account
• India Deposits
• Global Investments
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• Demat
• Insurance - UK
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• Insurance - Middle East
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• Insurance - Asia Pacific
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• Loans & Overdrafts
• Internet Banking
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• Mobile Banking
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• SMS Banking
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• Other Online Services
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CitiAlert helps you keep track of your Savings Account, Credit Card transactions and Investments activities with
Citibank, through regular alerts. Get regular SMS/E-mail alerts on your account or even confirmation of transactions.
Stay informed 24x7 even when you are on the move.
Citibank India - the Best internet Bank in India offers you Citibank Online - Internet Banking that is fast, easy and
secure. Discover the convenience of secure online banking.
Your Internet Password (IPIN) ensures that you can do your Internet Banking on Citibank Online with
complete security and privacy.
The process of selecting your IPIN (Internet Password) to access Internet banking on Citibank Online has just
become faster and simpler! No more calling into CitiPhone, walking into a branch to submit a written request
or waiting for snail mail.
Click here to select your IPIN. Right here, right now!
Just follow these 3 easy steps to get your IPIN instantly!
Step 1: Enter your personal details and request for an Online Authorisation Code (OAC).
Step 2: Once your OAC reaches you on your mobile, enter your OAC reference number, the OAC and your
personal details.
Step 3: Select an IPIN (Internet Password) of your choice online. Right here, right now!
Choose your Relationship type and view a step-by-step demo on how to Self-Select your IPIN instantly. Right
here, right now!
• Discover a Simple, Secure and Convenient way to make Bill Payments Online for all your Utility Bills
like mobile, landline, electricity, etc., with Citibank's extensive directory of over80 billers.
Three simple steps to pay bill online with Citibank Internet banking services
Citibank offers you Citi Mobile, the most convenient way to bank on the
move - Citi Mobile. Citi Mobile is a simple and secure way to transact 24x7; view account details,
transfer funds, pay bills and much more.
CitiAlert on Demand is an interactive way to access your account information on your mobile. Simply
message HELP to 52484 from your GSM mobile phone to open an interactive, menu-based session that
allows you to request for key account/card details.
CitiAlert on Demand allows you to check your Bank/Credit Card balance, view your statement, check your
Reward Points, request chequebook etc. For more advanced functionality, including the ability to make bill
payments, funds transfers and recharge your prepaid mobile connection all from your mobile phone itself,
we recommend that you download our full-fledged mobile banking application, Citi Mobile.
How to access account information
Step
SMS HELP to 52484 from your registered mobile number
1:
Step In the menu that pops up, enter 1 to access bank account
2: details or 2 for Credit Card details
Step Type in the option number corresponding to the service you
3: wish to access
Step Type in the last 4-digits of your Debit / Credit Card number
4: when prompted
Step After receiving information for the CitiAlert on Demand
5: service requested by you (Eg., Account Balance), you will be
prompted for a response. Please select Answer/Reply and
enter "9" to go back to the main menu and request for
another service
The Citibank NRI Services US Dollar Checking Account is a transactionary checking account. This account is
denominated in US Dollar currency, held in Singapore and forms a key part of your product portfolio with us. The US
Dollar Checking Account provides you all the transactional convenience you always required.
Please Note: This product is not available for NRI residents of Australia/USA.
Click on to expand and on to minimise the details.
What is a Dollar Checking Account?
The Citibank NRI Services US Dollar Checking Account is a transactionary checking account. This account is denominated
in US Dollar currency, held in Singapore and forms a key part of your product portfolio with us. The US Dollar Checking
Account provides you all the transactional convenience you always required.
Citi NRI Remittance account
Please provide us with these details to proceed further * Mandatory
Top of Form
Mr.
Name* :
E-mail ID* :
Country of
:
Residence*
Preferred Country Code Area Code Phone No.
Phone :
Number*
Mobile
:
Number*
I do not wish to be contacted for any other marketing purposes.
An efficient way of guarding all your shares and other eligible securities, by holding them in an electronic,
dematerialised form. Your holding of physical share certificates is converted into an electronic record or
dematerialised, and reflects as a credit balance in your Demat Account.
Click on to expand and on to minimise the details.
Advantages
• Elimination of risks associated with physical certificates:
e.g., theft, loss in transit, mutilation, fire, etc.
• Periodic statements enabling easy portfolio monitoring
• Buy/sell even one share. No minimum lot in case of dematerialised shares
• Faster settlement cycle so you get your money/shares much faster
• Buy/sell free shares through any broker of your choice
• Elimination of problems related to change of address, transmission, etc.
• Types of Demat Accounts
• You can benefit from Repatriable and Non-Repatriable Demat Accounts.
The Repatriable Demat Account: This account is for shares purchased using repatriable funds. Sale proceeds of such
shares can be credited to your NRE Bank Account.
The Non-Repatriable Demat Account: This account is for shares and securities purchased with non-repatriable funds or
when you were a Resident Indian. The sale proceeds of these shares can be credited to your NRO Bank Account.
A Rupee Loan is a secured loan against your NRI Deposits. It is an extremely convenient way of meeting your Rupee
needs in India without breaking your Deposits.
Please contact your nearest Relationship Manager or NRI Service Center for more details.
Click on to expand and on to minimise the details.
Key Features
• Loans are available up to a maximum of INR 1 Crore in the form of overdraft lines and are priced at attractive interest rates
• Interest is charged monthly only on the amount of the line utilised by you
• They can be repaid in Indian Rupees or Foreign currency whichever is convenient for you
• They come with no processing fees and no pre-payment penalty charges
• If you have a business in India, then we can lend to your firm/company. The interest can then be paid by the borrowing entity
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• Buying a new home is a big decision. It is important to be fully armed with information, as it can be a daunting task.
Citibank brings you Home Loan solutions that guide you through the process of taking an NRI Home Loan from
application to disbursement of the entire amount.
• As soon as you apply for a Home Loan with Citibank, we assign you a dedicated Relationship Manager, who steers
you through the entire process.
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• Top of Form
On clicking Submit you will be given the option to chat
with our representatives to find
out more and have your queries answered. Please select
OK on the pop up to start chatting. This chat functionality
is applicable only to Canada residents, United Kingdom
residents, NRIs in UAE, Kuwait & Bahrain only and NRIs in
Singapore & Indonesia only.
Take advantage of exchange rate opportunities.
Click on to expand and on to minimise the details.
About Foreign Currency Loans
If you need a loan for your personal investment or business needs, avail the convenience of foreign currency loans against
your Globe Deposits.
Swap currencies with your loans thereby reducing your interest cost by taking advantage of exchange rate opportunities.
Please Note: This product is not available in certain locations. Please check with your Relationship Manager for more
details.
• Life Insurance
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• Health & Accident
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• Travel Insurance
• Home Insurance
• Home Power Protect
• Credit Shield Plus
Life Insurance
Citibank Insurance Services brings to you comprehensive Insurance packages, which combines investments with extra
protection.
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Health & Accident Insurance
Citibank's Health Insurance plan is packed with benefits like cashless claim facility, coverage for hospitalisation charges and
more.
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Travel Insurance
Travel Insurance with a health cover of US$ 150,000 and a host of other benefits.
Know More
Home Loan Insurance
Citibank's Home Loan insurance comes with added advantages like attractive premium rates, no medical checkups etc.
Know More
Insurance on Credit Card
Get coverage of up to
Rs. 5 lakhs on outstandings on your Citibank's Credit Card. This and much more with Credit Shield Plus.
Know More
Home Power Protect
Quality insurance package provides complete coverage for damage to your building and contents.