ORGANIZATIONAL DEVELOPMENT
CASE STUDY
FORMAT
Reference: Pamantasan ng Lungsod ng Maynila
I. POINT OF VIEW
Any decision maker or person who is
in the position to make the final
recommendations as mentioned in the case.
II. TIME CONTEXT
It is the first suggested outline in solving
business cases. Students needs to
specify the time context (month and year) if
case facts are explicit about it. The time
context should tell us when the problem
was observed; which required the necessity
of an action. A business problem requiring
an action during world war will have a
different action if it were to be tackled
today. In short, a business problem will
have different solutions, under different
political and economic environments.
III. STATEMENT OF THE PROBLEM
This defines the perceived problem in the case which becomes the subject
of the analysis. It may be presented in declarative or question form.
These are the goals which the case analysis
IV. STATEMENT hopes to achieve. The basically
OF THE
satisfy the test of SMART (Specific,
Measurable, Attainable, Realistic, and
OBJECTIVES Time-bound)
V. AREAS OF
CONSIDERATION
State the internal and external environment of the
company/firm through SWOT (Strengths,
Weaknesses, Opportunities, and Threats) Analysis.
Strengths: characteristics of the business
or project that give it an advantage over
others
Weaknesses: are characteristics that place the
team at a disadvantage relative to others
Opportunities: elements that the project could
exploit to its advantage
Threats: elements in the environment that
could cause trouble for the business or
project
VI. ASSUMPTIONS
These are the factors that are not clear or not specifically stated in
the case. You need to clarify these factors and state them as
assumptions to limit the analysis. In layman’s terms, the assumptions
you will list here will be the boundaries of your analysis. It will also
help the panelist to understand the reason behind the items you list in
your case analysis.
These are the possible solutions to the problem identified. Each
ACA must stand alone and must be able to solve the stated problem
VII. and achieve the objectives. Each ACA must be mutually exclusive,
I.e., the student must choose an ACA to the exclusion of the others.
ALTERNATIVE Each ACA must be analyzed in the light of the SWOT analysis and
COURSES OF assumptions, if there are any. Advantages and disadvantages of
ACTION (ACA) each ACA should be clearly stated. If the case contains
enough information/data, advantages and disadvantages
should be supported quantitatively to minimize bias.
VIII. CONCLUSION /
RECOMMENDATION
Based on the analysis of the ACAs, the
conclusion, recommendation/decision can be
made. There is no need to repeat the analysis
done in the ACA section of the analysis. You do
not need to repeat the analysis which you have
done in the ACA section of the analysis. To
make this part clearer, it is best to come up
with a decision matrix.
IX. PLAN OF ACTION
The plan of action delineates the
series of actions to be undertaken to
operationalize the adopted ACA. To
ensure that the analysis is done
comprehensively, it would be best to
program the plan according to the basic
functional areas and to present the plan by
having column headings for activity,
person/unit responsible/ time frame, and
budget.