HP DeskJet 420 Series Printer

User’s Guide

English
Acknowledgments
Microsoft is a U.S. registered trademark of Microsoft
Table of Contents
Corporation.
1 Getting Started
Windows is a trademark of Microsoft Corporation.
Packing List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Notice
Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
The information contained in this document is
subject to change without notice. STEP 1: Connecting the Power Adapter . . . . . . . . . . . . 2
Hewlett-Packard makes no warranty of any kind with STEP 2: Connecting the Parallel Cable . . . . . . . . . . . . 2
regard to this material, including, but not limited to, STEP 3: Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
the implied warranties of merchantability and fitness
for a particular purpose. STEP 4: Installing an Inkjet Print Cartridge . . . . . . 3–4

Hewlett-Packard shall not be liable for errors STEP 5: Installing the Printer Software . . . . . . . . . . 4–5
contained herein or for incidental or consequential Finding the HP Printer Setup Box . . . . . . . . . . . . . . . . . 5
damages in connection with the furnishing,
performance, or use of this material.
2 Getting the Most Out of Your Printer
No part of this document may be photocopied,
reproduced, or translated to another language Loading Other Size Paper. . . . . . . . . . . . . . . . . . . . . . . . 6
without the prior written consent of Hewlett-Packard Loading Envelopes, Labels, and Thick Paper . . . . . . . 6
Company.
Changing Inkjet Print Cartridges . . . . . . . . . . . . . . . . . . 7
Print History
Using the Inkjet Print Cartridge Storage Container . . 7
Edition 1 – October 1998
Printing in Color and Grayscale . . . . . . . . . . . . . . . . . . 8
© Copyright 1998 by Hewlett-Packard Company

3 Solving Problems
Problem-Solving Guidelines . . . . . . . . . . . . . . . . . . . . . 8
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . 8
When the Printer Does Not Print . . . . . . . . . . . . . . . . . . 9
When the Lights Blink . . . . . . . . . . . . . . . . . . . . . . . . . . 10
When Paper Is Jammed in the Printer . . . . . . . . . . . . . 11
When Paper Is Not Loading. . . . . . . . . . . . . . . . . . . . . . 12
When the Print Quality Is Not Satisfactory. . . . . . . 12–13
When the Ink Nozzles Are Clogged. . . . . . . . . . . . . . . 13

4 Appendices
HP Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
HP Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . 17–18
Printing from DOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
HP Limited Warranty Statement. . . . . . . . . . . . . . . . . . 21
Getting Started
Packing List
1. HP DeskJet 420 series printer 2
2. Packing tape 1 4
3. Color inkjet print cartridge 7
4. User’s guide
5. Power adapter 3
6. Printer software diskette
7. Print cartridge storage
container
6
5 2642001

2
3 1

Printer Features
1. Power button ( )
2. Paper Feed button ( )
3. Change Cartridge button ( ) 6
4. Paper size selector (A4/LTR)
5. Paper width guide 7
4
6. Paper separator
7. Paper tray 5 2642002

8. Print cartridge holder 8

9. Envelope lever ( / )
10. Printer door
11. Power socket
9
12. Manual feed slot
13. Cable track
14. Parallel port

10 2642003

2642004

11 12 13 14 2642005

1
 STEP 1: Connecting the Power Adapter STEP 2: Connecting the Parallel Cable
1. Plug the power adapter connector firmly into 1. You must purchase separately a parallel
the printer’s power socket. cable to connect your printer to your
2. Plug the other end of the power adapter cable computer. Use any high-quality parallel
into a grounded electrical outlet. printer cable, or order HP part no. C2950A or
C2951A from your local HP dealer.
2. Make sure the printer and the computer are
turned off.
3. Remove the parallel port cover from
the printer.
4. Connect the printer end of the parallel cable
firmly to the parallel port on the printer.
(Refer to the user’s guide for your computer
to find the parallel port on your computer.)
2642006 5. Snap both clips into the notches on the
connector.
3. If the electrical outlet is on the same side as
the parallel port on the printer, fit the power
cable into the cable track so that the power
cable is neatly housed in place.

2642008

6. Replace the parallel port cover and align the

cable in the notch.
2642007
7. Connect the computer end of the parallel cable
to the parallel port on your computer and
tighten the screws on the connector.

2
STEP 3: Loading Paper STEP 4: Installing an Inkjet Print Cartridge
The HP DeskJet 420 series printer prints on plain Note: Use one of the following inkjet print cartridges.
paper and other paper types. Most plain paper used You can use only one of these at one time.
for photocopying yields good results. See page 17,
Tri-Color HP51625A (supplied with printer)
“Recommended Printable Weight,” for information on
other paper types you can use. See also page 6 for Large Black HP51626A (optional)
information on loading other size paper, envelopes,
Black HP51626G (optional)
labels, and thick paper.
1. Remove the packing tape to release the
paper tray. 1. Press the Power button ( ) to turn the printer on.
2. Open the paper tray.
3. Extend the paper tray to the appropriate mark
(US Letter or A4) for the paper size you are
using.
2642011
4. Switch the paper size selector to match the
paper you are using (LTR or A4).
2. Open the printer door.

Sharp
edges

2642009
2642012

5. Insert a stack of paper squarely into the paper

tray, print side down, until it can go no farther. CAUTION: The star wheels on the printer door have
Note: If you are loading letterheads or HP transparencies, sharp edges. Make sure your hand does not come in
insert them print side down, with the top of the page contact with the star wheels.
going into the printer first.
3. Remove the inkjet print cartridge from its box.
6. Move the paper width guide so that it presses 4. Gently remove the
lightly against the paper stack. tape(s) covering the ink
nozzles. Be careful not
to touch the ink nozzles
or the copper contacts.
2642013

2642010

3
 5. Insert the inkjet print cartridge into the holder at STEP 5: Installing the Printer Software
an angle such that the green top is tilted
toward you. In a Windows Environment
The arrow on the top of the inkjet print To install the printer software, first refer to page 17,
cartridge should be pointing toward the inside “Hardware Compatibility” for hardware requirements.
of the printer. Note: The HP DeskJet 420 series printer is not supported
in network configuration.
Before you can use your printer, you must install the
printer software.
1. Perform all procedures given earlier in this section.
2. Turn on the printer, then turn on the computer.
2642014
3. Close any screen saver or other software
programs that are open and running in the
6. Push the green top in until the inkjet print background on your computer. To close
cartridge snaps into place.
software programs, follow these steps:
• For Windows 95 or 98 – Right-click the
software program’s name or icon on the
taskbar. Select Close. Repeat these steps for
each open software program, except
Windows Explorer.
2642015 • For Windows 3.1x – While holding down the
Alt key, press the Tab key to locate an open
7. Close the printer door. software program. When you locate an open
software program, release both keys. In the
8. Press the Change Cartridge button ( ). File menu, select Exit. Repeat these steps for
Note: If you did not install a recommended inkjet print each open software program, except
cartridge, the print cartridge holder will move back Program Manager.
to the loading position, and the Change Cartridge
light will continue to blink. Windows 95 or 98:
To install the Windows 95 or 98 printer software, use
CAUTION: The ink in the inkjet print cartridge has the following procedure:
been carefully formulated by Hewlett-Packard to
ensure superior print quality and compatibility with 1. Start Microsoft Windows 95 or 98.
your printer. Damage to the printer or the inkjet print 2. Windows should recognize the attached
cartridge resulting from modifying or refilling the printer as a newly added piece of hardware
inkjet print cartridge is not the responsibility of and walk you through the installation
Hewlett-Packard. instructions. If a screen with instructions does
not appear, do the following:
3. Click on the Start button.
4. Choose Settings in the Start menu.
5. Click Printers in the Settings menu.
6. Double-click Add Printer in the Printers
window.

4
 7. Follow the Wizard instructions that appear on DOS Printing
the screen. Note: You do not need to install the DJPMenu software if
8. Choose Local Printer. you are printing from your Windows applications.
9. Click Have Disk. Use the DJPMenu software to define or change the
10. Insert the HP DeskJet Printer Software disk 1 settings on the DeskJet 420 series printer if your
into the disk drive of your computer. DOS applications do not allow you to do so.
11. Select the disk drive and click OK. Note: The DJPMenu software requires that your printer is
connected directly to the parallel port of your
12. Click on the appropriate HP DeskJet 400
computer. Refer to page 17, “Hardware
Series language and click Next.
Compatibility” for hardware requirements.
13. Select the port to which the printer is attached
and click Next. 1. Insert disk 1 the HP DeskJet Printer Software
disk into drive A.
14. Finish answering the install Wizard questions.
2. At the DOS prompt (C:\>), type A:\INSTALL
Note: You must restart Windows to initialize the printing
and press ENTER.
software. Until Windows is restarted, the printer will
not perform as expected. 3. Follow the instructions on the screen.
4. To run the DJPMenu software, type
Windows 3.1x: C:\DESKJET\DJPMENU at the DOS prompt.
To install the Windows 3.1x printer software, use the
following procedure:
5. For more updated information on the
DJPMenu software, please refer to the file
1. Start Microsoft Windows and ensure no C:\DESKJET\DJPMENU.TXT that you have
Windows applications are running. just installed.
2. Double-click to open the Main program group Selecting a printer software for the HP DeskJet 420
in the Program Manager window. series printer in each DOS software program that you
3. Double-click the Control Panel icon. use ensures the best support for your printer. If the
printer software for the HP DeskJet 420 series printer
4. Double-click the Printers icon. is not available within your program, select the
5. In the Printers dialog box, click Add. printer software for the HP DeskJet 500C printer.
6. Make sure that Install Unlisted or Updated See page 19 for more information about printing
Printer is selected in the List of Printers area in from DOS.
the Printers dialog box.
7. Click Install. Finding the HP Printer Setup Box
8. Insert the HP DeskJet Printer Software disk 1 You can control the printer through your software
into the disk drive of your computer. program and the printer software you installed on
9. In the Install Driver dialog box, type A:\ and your computer. To find the HP Print Setup box:
click OK. From your software program, try this:
10. In the Add Unlisted or Updated Printer dialog 1. In the File menu, select Print.
box, click the appropriate HP DeskJet 400 2. Click Properties. (Clicking Options at this
Series language. point won’t get you there.)
11. Click OK. 3. If you still don’t see the box, click Setup or
Note: You must restart Windows to initialize the printing Options.
software. Until Windows 3.1x is restarted, the printer Or try this:
will not perform as expected.
1. If you don’t see a Print option in the File
menu, click Printer Setup or Print Setup.
2. Then click whichever button you see: Setup or
Options.

5
 Getting the Most Loading Envelopes, Labels,
and Thick Paper
Out of Your Printer Envelopes, labels, and thick paper must be fed into
the printer manually, one by one and print side up,
Loading Other Size Paper from the back of the printer. See page 18, “Printable
Paper Sizes” for the envelope sizes that you can print.
Legal, Executive, and B5 size paper must be fed into
the printer manually, one by one, from the back of 1. Ensure that you have selected Manual Feed
the printer. See page 18, “Printable Paper Sizes” for in the Printer Setup dialog box. (See page 5,
the paper sizes that you can print. “Finding the HP Printer Setup Box.”)
Note: If you are loading letterheads or HP transparencies 2. Open the paper tray.
from the back of the printer, insert them print side up, 3. Open the printer door and switch the envelope
with the top of the page going into the printer first. lever ( / ) to Envelope ( ). Then close the
printer door.
1. Ensure that you have selected Manual Feed
in the Printer Setup dialog box.
2. Open the paper tray.

2642018

4. Align the envelope, label, or thick paper

2642016
against the respective molded lines on the
manual feed slot. Insert the envelope, label,
3. Align the paper against the molded line on the or thick paper until the printer pulls it in.
manual feed slot (on the back of the printer).
Insert the paper until the printer pulls the paper in.

LTR
A4
B5

LTR
A4
B5

LTR
A4
B5

2642019

5. Select Print in the File menu and print your

2642017 document.
Note: Remember to switch the envelope lever to paper
4. Select Print in the File menu and print your
( )after you have finished printing envelopes,
document.
labels, or thick paper. For optimal print quality,
ensure that the envelope lever is adjusted
according to what you want to print.

6
Changing Inkjet Print Cartridges Using the Inkjet Print Cartridge
The HP DeskJet 420 series printer takes any one of Storage Container
the following inkjet print cartridges at a time: You can use either the color inkjet print cartridge
Tri-Color HP51625A (supplied with printer) supplied with the printer (HP51625A), or either of the
following black inkjet print cartridges, purchased
Large Black HP51626A (optional) separately: large black (HP51626A) or black
Black HP51626G (optional) (HP51626G). However, you can only use one of these
inkjet print cartridges in the printer at one time.
See your local HP dealer or office supply store to
purchase replacement inkjet print cartridges. Always store the inkjet print cartridge that is not
currently being used in the storage container. The
1. Open the printer door. storage container protects the ink nozzles from
damage and prevents the ink from drying out
while the inkjet print cartridge is not in use. This
prolongs the life of the inkjet print cartridge,
protecting your investment.
1. Determine which inkjet cartridge you are storing:
• To store the black
inkjet print cartridge,
make sure the arrow on
2642020
the top of the black
inkjet print cartridge
2. Press the Change Cartridge button ( ) to points toward the
2642035
move the print cartridge holder to the middle cartridge clip on the left
position. of the storage container.
• To store the color inkjet
print cartridge, make
sure the arrow on the
top of the color inkjet
print cartridge points
toward the cartridge clip
2642021 2642023
at the back of the
3. Remove the inkjet print cartridge by pulling it storage container.
by its green top. 2. When removing an inkjet print cartridge from
the storage container, be sure that the
cartridge clip is disengaged, then lift the print
cartridge out of the storage container.

2642022

4. To install another inkjet print cartridge, follow

steps 3 through 8 on page 3.

7
 Printing in Color and Grayscale Solving Problems
The HP DeskJet 420 series printer is designed to
print in color using the color inkjet print cartridge If you encounter a problem with your printer, you
supplied with the printer. can seek help from the following sources:
When printing with the color inkjet print cartridge, the ■ Online Help
black that appears, called “composite black,” is a If you see an error message on your screen,
mixture of the cyan, yellow, and magenta inks. The read the suggestions in the error message.
darkness of the composite black depends on the Click the Help button in this window. Or you
intensity settings and the print quality mode selected can also access online help in the following
through your printer software. (See page 5, “Finding ways:
the HP Printer Setup Box.”) Use the darkest intensity Windows 95 and 98:
and the highest print quality available to produce the
1. Click Start in the taskbar.
“blackest” composite black.
2. Select Programs, HP400 Series Utilities,
Use the black inkjet print cartridge for better black and finally HP400 Series Help.
text, and faster, more economical printing. For
printing documents with the black inkjet cartridge, Windows 3.1x:
remove the color cartridge from the printer, store it in 1. Open the HP400 Series Utilities program
the storage container and insert the optional black group.
inkjet print cartridge in the printer. If you are not 2. Double-click the HP400 Series Help icon.
using a bi-directional printer cable, select the black
inkjet print cartridge in the Setup tab of the printer ■ User’s Guide
software. (See page 5, “Finding the HP Printer Setup Read the following tips to solve the problem.
Box.”) ■ HP Customer Care
If the problem cannot be solved by the help
See your local HP dealer or office supply store to
suggestions in the User’s Guide, refer to
purchase one of these black inkjet print cartridges:
page 14, “HP Customer Care” for a listing of
Large Black HP51626A (optional) resources available to you.
Black HP51626G (optional) Frequently Asked Questions
You can print grayscale drafts of your color
documents with the black inkjet cartridge. Click Print
What is the difference between LTR and A4
in Grayscale in the printer software. (See page 5, paper?
“Finding the HP Printer Setup Box.”) Your color LTR paper is commonly used in North America.
documents will print in shades of gray until you The size is 8.5 inches x 11 inches (216 mm x 279 mm).
change the setting and the inkjet print cartridge. A4 paper is commonly used in Europe, Australia,
New Zealand, Asia, and South America. The size is
210 mm x 297 mm.
How should paper be loaded into the
printer?
First, switch the paper size lever on the left bottom
corner to the correct paper setting, either LTR or A4.
Then insert the paper into the paper tray until it can
go no further. Finally, move the paper width guide,
located on the tray, so that it presses lightly against
the paper stack.

8
Is the sound the printer makes when it What do I do if I get a paper jam?
starts working normal? To clear the paper jam:
Yes, when the printer functions properly, a sound 1. Turn off the printer.
occurs when you turn the printer on and also when it
2. Remove the paper from the paper tray.
picks up paper.
3. Remove the printer door by grasping it by
Which print cartridges can I use with the its sides, then pulling the door toward you.
printer?
4. Carefully pull the paper out of the printer.
Use one of the following inkjet print cartridges:
See page 11, “When Paper is Jammed in the Printer” for
Tri-Color HP51625A (supplied with printer) step-by-step illustrations. To avoid paper jams, be
sure to set the paper size lever to the correct setting
Large Black HP51626A (optional)
and to move the paper width guide so that it presses
Black HP51626G (optional) lightly against the paper stack. Also, be sure to feed
paper that is heavier or lighter than 16 to 24 lb from
How do I print in color using Microsoft the back of the printer manually.
Windows software?
Use the HP color inkjet print cartridge (HP51625A) for When the Printer Does Not Print
color printing and the HP large black (HP51626A) or
black (HP51626G) for black printing. If you print a The printer shows no response at all to the print
color document in black, remember to check the command.
Print in Grayscale setting in the Printer Setup ■ The printer is not properly connected to the
menu. (See page 5, “Finding the HP Printer Setup power source. Make sure the printer’s power
Box.”) adapter is firmly plugged into the printer and
into the wall power outlet.
How can I get the best print quality?
To ensure the highest print quality from the HP ■ The printer is off. Press the Power button ( )
DeskJet 420 series printer, use original HP inkjet until the Power LED lights up.
print cartridges together with HP’s Premium InkJet ■ The printer is not properly connected to the
Paper or Bright White InkJet Paper. computer. Make sure the interface cable is
firmly connected to the parallel port of the
The HP printer software gives you optimal results
printer and the computer.
when you select the Best printing setting in the
Printer Setup menu. (See page 5, “Finding the HP ■ You may be using a wrong parallel cable or
Printer Setup Box.”) the parallel cable may be defective. Use
either of the following parallel cables:
How do I print envelopes, labels, or thick HP part no. C2950A or C2951A.
paper (heavier than 24 lb)? ■ Your printer is not selected as the current or
You must feed envelopes, labels, and thick paper one default printer. Select your printer using the
sheet at a time from the back of the printer. Be sure Printer Setup menu in your software
that you have selected Manual Feed and the program. Alternatively, set your printer as the
appropriate Paper Size in the Printer Setup menu. default from Printers in the Control Panel.
Then open the printer door and switch the envelope
lever to Envelope ( ). Close the printer door and
print one page.

9
 The printer appears to be printing, but nothing When the Lights Blink
prints on the paper.
A. The Change Cartridge light is blinking.
■ The ink nozzles of the inkjet print cartridge
are covered by a sealing tape. Remove the
tape(s). See page 3, “STEP 4: Installing an
Inkjet Print Cartridge.”
■ The ink nozzles of the inkjet print cartridge
are clogged with dried ink. See page 13,
“When the Ink Nozzles Are Clogged.”
2642024
■ The inkjet print cartridge is out of ink. Use a
new inkjet print cartridge. Note: The Change Cartridge light blinks when the holder
is in the middle position; this is NOT an error
The printed page looks incomplete or has odd-
condition. In other cases, one of the following
looking characters.
is true:
■ Your printer is not selected as the current or
default printer. Select your printer using the ■ You may be printing a black document with a
Printer Setup menu in your software color inkjet print cartridge, or vice-versa.
program. Alternatively, set your printer as the Change the inkjet print cartridge accordingly.
default from Printers in the Control Panel. ■ No inkjet print cartridge has been loaded.
■ The printer is not properly connected to the Load an inkjet print cartridge. (See page 3,
computer. Make sure the interface cable is “STEP 4: Installing an Inkjet Print Cartridge”.)
firmly connected to the parallel port of the ■ The inkjet print cartridge is improperly
printer and the computer. installed in the printer. Remove the inkjet
■ You may be using a wrong parallel cable or print cartridge and then re-load it.
the parallel cable may be defective. Use ■ A wrong inkjet print cartridge has been
either of the following parallel cables: loaded. See page 3, “STEP 4: Installing an
HP part no. C2950A or C2951A. Inkjet Print Cartridge” for a list of inkjet print
cartridges you can use.
B. The Paper Feed light is blinking.

2642025

■ No paper has been loaded or the printer is

out of paper. To load paper, see page 3,
“STEP 3: Loading Paper.”
■ Paper is not loading. See page 12, “When
Paper Is Not Loading.”
■ After loading paper, press the Paper Feed
button ( ) to continue printing.

10
C. All three lights are blinking. 5. Open the paper separator (the flap that
separates the printed pages from the blank
sheets) by pulling it toward you. This gives
you a better grip on the jammed paper.

2642026

Paper is jammed in the printer. To clear the jam, see

below, “When Paper Is Jammed in the Printer.”
2642030
If there is no paper jam, turn the printer off and then
on again. If the three lights still blink, call 6. Grip the jammed paper firmly by its sides and
HP Customer Care. pull it out slowly.

When Paper Is Jammed in the Printer

To clear the paper jam, perform the following steps:
1. Turn off the printer.
2. Remove the paper from the paper tray.

2642031

7. After clearing the paper jam, close the paper

separator.

2642027

3. Open the printer door.

2642032

8. Re-attach the printer door by first placing the

door flat on the paper tray. Then align the
hinges on the printer door with the pins on
the printer. Press the printer door in until the
2642028 printer door clicks into place.

4. Remove the printer door by grasping it by its

sides and then pulling the door toward you.

2642033

9. Close the printer door.

2642029
10. Load paper and try printing again.

11
 When Paper Is Not Loading Printing is slanted on the A4 size paper.
■ You are printing on an A4 size paper, but the
Paper does not feed into the printer properly. paper size selector (A4/LTR) is set to LTR
■ Re-load the paper. See page 3, “STEP 3: (US Letter). Switch the paper size selector
Loading Paper.” (A4/LTR) to A4.
■ You are printing on a US Letter size paper, but ■ Paper is not fed into the printer properly.
the paper size selector (A4/LTR) is set to A4. Reload the paper. See page 3, “STEP 3:
Or you are printing on an A4 size paper, but Loading Paper.”
the paper size selector (A4/LTR) is set to
LTR (US Letter). Adjust the paper size selector Printing is slanted on the Legal size paper,
(A4/LTR) according to the paper size. envelope, label, or thick paper.
■ Too many sheets of paper were loaded. The Legal size paper, envelope, label, or thick paper
Remove some paper. is not fed into the printer properly. Push evenly the
Legal size paper, the envelope, or the thick paper
■ Paper is damaged, wrinkled, or curled. into the back of the printer until the printer pulls in
Replace paper with a new stack. the paper. See page 6, “Loading Other Size Paper.”
■ Some paper in the stack may be of a different
type, size, and weight. Make sure the paper in Legal size paper, envelope, label, or thick paper
the stack are of the same type, size, and does not advance into the printer.
weight. Legal size paper, envelope, label, or thick paper should
be loaded from the back of the printer, one at a time.
Paper does not eject from the printer.
Push evenly the Legal size paper, envelope, label, or
■ Paper is jammed in the printer. To clear the thick paper into the back of the printer until the printer
jam, see page 11, “When Paper Is Jammed in pulls in the paper. See page 6, “Loading Other Size
the Printer.” Paper.”
■ The printer door is not closed properly.
■ The computer was turned off while the printer When the Print Quality Is Not
was printing. Turn off the printer and turn on Satisfactory
the computer. Then turn the printer on.
Ink is smearing or paper is wrinkling.
More than one sheet of paper are fed into the
■ You are printing on an envelope, label, or
printer at a time. thick paper, but the envelope lever ( / )
■ The sheets of paper are stuck together. behind the printer door is set to paper
Remove the paper stack, separate the sheets, ( ). Adjust the lever to envelope ( ).
and re-load the paper stack.
■ You may have touched the printed page
■ Too many sheets are loaded in the paper tray. before the ink dried. Wait until the ink dries
Remove some paper. before you pick up the printed page.
■ Some paper in the stack may be of a different
type, size, and weight. Make sure the paper in
the stack are of the same type, size, and
weight.
■ Paper is not fed into the printer properly.
Re-load the paper. See page 3, “STEP 3:
Loading Paper.”

12
The printed page looks faded. Some colors are missing.
■ You are printing on paper, but the envelope ■ The ink nozzles are clogged. Clean the inkjet
lever ( / ) behind the printer door is set to print cartridge. (See “When the Ink Nozzles
envelope ( ). Adjust the lever to paper ( ). Are Clogged” below.)
■ The ink nozzles are clogged. See “When the ■ The color inkjet print cartridge has run out of
Ink Nozzles Are Clogged” on this page. one or more color ink. Use a new color inkjet
■ The inkjet print cartridge is running out of ink. print cartridge.
Use a new inkjet print cartridge.
When the Ink Nozzles Are Clogged
Characters, dots, or lines are missing or are
Prolonged exposure to air may cause ink crust to form
incomplete.
on the ink nozzles of the inkjet print cartridge. You can
■ The inkjet print cartridge is running out of ink. try to clear the crusted ink from the inkjet print
Use a new inkjet print cartridge. cartridge, as follows:
■ The ink nozzles of the inkjet print cartridge
Note: Ink may stain your hands or clothing.
may be clogged. Clean the inkjet print
cartridge. (See “When the Ink Nozzles Are 1. Hold the inkjet print cartridge by its green
Clogged” on this page.) top. Dip a clean cotton swab into distilled
water and squeeze any excess water from the
Ink coverage is inconsistent.
swab. Clean the face and edges of the inkjet
■ The ink nozzles of the inkjet print cartridge print cartridge as shown. DO NOT wipe the
may be clogged. Clean the inkjet print nozzle plate. Hold the inkjet print cartridge up
cartridge. (See “When the Ink Nozzles Are to the light to inspect for fibers on the face
Clogged” on this page.) and edges. If fibers are still present, repeat
■ The paper may not be suitable for the printer. this step.
Try another paper type.
Do not clean
Too much ink on the printed page. nozzle plate
■ The paper may not be suitable for the printer.
Try another paper type.
Clean 2642034

2. Install the inkjet print cartridge in the printer

and load paper in the paper tray.
3. Turn off the printer.
4. While pressing the Change Cartridge button
( ), press the Power button ( ) to activate
the cleaning process. A page will then be
printed. If the print quality is unsatisfactory,
the inkjet print cartridge may be out of ink. In
this case, use a new inkjet print cartridge.

13
 Appendices Printer Software
Printer software (also referred to as a printer driver)
HP Customer Care allows your printer to talk with your computer.
HP provides printer software and software upgrades
HP DeskJet printers set the standard for quality and for Windows 3.1x, 95, and NT 4.0. For MS-DOS printer
reliability, so you’ve made an excellent choice. software, contact the manufacturer of your software
Should you need help, however, HP Customer Care’s program. You have several options for getting printer
award-winning service and support is nearby to software:
provide expert advice on using your HP printer or to
answer specific questions about a problem you are ■ Download the printer software by accessing
having. Whether online, by fax, or by phone, you’ll HP’s Web site
find the support you need—and you’ll find it fast. (http://www.hp.com/go/support).
■ If you are in the U.S., setting up your printer
Electronic Support Information for the first time, and do not have a CD-ROM
If you have a modem connected to your computer drive, you can order the printer software on
and subscribe to an online service or have direct 3.5-inch disks by calling the toll-free phone
access to the Internet, you can obtain a wide variety number listed on the printer software CD
of information about your printer. case. Disks are delivered to you the next day
for no charge. Bonus software that may be
HP Customer Care Online
provided on the CD will not be provided on
Click your way to a quick solution! A great place to disks.
go for answers to questions about HP products is HP
Customer Care online at ■ If you are in the U. S. and need a software
http://www.hp.com/go/support. You’ll get instant upgrade, you can order by calling one of the
access to everything from helpful printing tips to the following numbers:
latest product and software updates—24 hours a 6/1/98-2/12/99: (805) 257-5565
day, seven days a week. After 2/12/99: (661) 257-5565
Software upgrades are available for the cost
HP Customer Care User Forums of the disks plus shipping.
They’re friendly. They’re informative. Check out our ■ If you are outside the U.S. and cannot
online user forums. Simply review existing messages download the driver from HP’s Web site, call
left by other HP users to find the answers you’re the HP Customer Care number nearest you.
looking for. You can also post your questions, then See page 15.
check back later for ideas and suggestions from
knowledgeable users and system operators. You can
HP Customer Care Repair
access the user forums directly from the If your HP printer is ever in need of repair, simply
http://www.hp.com/go/support. call the HP Customer Care Center. A trained service
technician will diagnose the problem and coordinate
HP Customer Care by Fax the repair process for you. This service is free during
When you want the facts—and you want them fast— your printer’s standard warranty. Beyond the
call HP FIRST, our automated faxback service. warranty period, repairs are charged on a time and
Dial (800) 333-1917 (U.S. only) from any touch-tone materials basis.
phone, listen to your choices, then select the support
document that matches your specific need. You may
request up to three documents per call, and we’ll fax
them to you right away. HP FIRST is a free service, so
call anytime—24 hours a day, seven days a week.

14
HP Customer Care by Phone A Note About Letters
When you want to talk to HP directly, highly trained If you need help from a technical support person,
service technicians at our HP Customer Care Center we recommend that you call us while you’re in front
are ready to take your call. You pay for the call, but of your computer and printer, rather than writing a
you won’t be kept on hold long. That’s because 95% letter to us. That way we can help you with your
of our calls are connected in under three minutes. In questions immediately!
an industry that’s known to keep customers waiting,
Africa/Middle East 41 22/780 41 11
we’re proud of our quick response time. And because Argentina 541781-4061/69
we connect you with a service technician who Australia 61 3 92728000
specializes in your product, 80% of all problems are Austria 43 (0)660 6386
resolved with a single phone call. Belgium (Dutch) 32 (0)2 62688 06
Belgium (French) 32 (0)2 6268807
Ninety Days Free Phone Support Brazil 55 11 709-1444
Within 90 days from the time of your purchase, Canada (905) 206-4663
telephone support is provided to you free of charge. China 86 10 6505 3888-5959
However, if you are calling long distance, the Czech Republic 42 (2) 471 7321
long-distance charges apply. Before placing a call Denmark 45 (0)39 294099
for help, please make sure that: Finland 385 (0)203 47288
France 33 (0) 143623434
■ You have checked your User’s Guide and
Germany 49 (0) 180 5258 143
online troubleshooting for installation Greece 30 1 689 64 11
troubleshooting tips. Hong Kong (800) 96 7729
■ You are seated in front of your computer with Hungary 36 (1) 252 4505
your printer nearby. India 91 11 682 60 35
Indonesia 6221 350 3408
■ You have the following information available:
Ireland 353 (0) 1662 5525
- Your printer’s serial number (the label is on Israel 972-9-9524848
the printer’s bottom). Italy 39 (0)2 264 10350
- Your printer’s model number (the label is on Japan, Tokyo 81 3 3335-8333
the front of the printer). Japan, Osaka 81 6 838 1155
Korea 82 2 3270 0700
- The model of the computer. Malaysia 03 2952566
- The version of the printer driver and software Mexico D.F. 326 46 00
program (if applicable). Mexico, Guadalajara 669 95 00
Mexico, Monterrey 378 42 40
Middle East/Africa 41 22/780 41 11
Netherlands 31 (0)20 606 8751
New Zealand (09) 356-6640
Norway 47 (0)22 116299
Philippines 65 272 5300
Poland 48 22 37 50 65
Portugal 351 (0) 144 17 199
Russia 7095 923 50 01
Singapore 65 272 5300
Spain 34 (9) 02321 123
Sweden 46 (0)8 6192170
Switzerland 41 (0)84 8801111
Taiwan 886 2-2717-0055
Thailand (66-2) 661 4011
Turkey 90 1 224 59 25
United Kingdom 44 (0) 171 512 5202
U. S. (208) 344-4131
Venezuela 58 2 239 5664

15
 After the Warranty Extended Warranty Options
You can still get help from HP for a fee. Prices are If you would like to extend your printer coverage
subject to change without notice. (Online help is still beyond the one year factory warranty, you have the
available for free!) following options:
■ For quick questions in the United States only, ■ Consult your reseller to get extended
call (900) 555-1500. The charges are $2.50 coverage.
per minute and begin when you connect with ■ If your reseller does not offer service
a support technician. contracts, please call Hewlett-Packard directly
■ For calls from Canada, or for calls in the U.S. and ask about our service agreement offering.
that you anticipate might be longer than ten In the U.S. call (800) 446-0522; in Canada
minutes in length, call (800) 999-1148. call (800) 268-1221. For service agreements
The fee is US $25 per call, charged to your outside the U.S. and Canada, contact your
Visa or MasterCard. local HP Sales Office.
■ If during your phone call, it is determined that
your printer requires repair, and you are
within your printer’s hardware warranty
period, your phone charges will be reversed.

HP Supplies
Description HP Part No.
HP Premium InkJet Paper (US Letter, 200 sheets): 8.5 x 11 in. (216 x 279 mm) 51634Y
HP Premium InkJet Paper (A4, 200 sheets): 210 x 297 mm 51634Z
HP Premium Transparency (US Letter, 20 sheets): 8.5 x 11 in. (216 x 279 mm) C3828A
HP Premium Transparency (A4, 20 sheets): 210 x 297 mm C3832A
HP Premium Transparency (US Letter, 50 sheets): 8.5 x 11 in. (216 x 279 mm) C3834A
HP Premium Transparency (A4, 50 sheets): 210 x 297 mm C3835A
HP Premium InkJet Rapid-Dry Transparency (US Letter, 50 sheets): 8.5 x 11 in. (216 x 279 mm)) C6051A
HP Premium InkJet Rapid-Dry Transparency (A4, 50 sheets): 210 x 297 mm C6053A
HP Premium InkJet Rapid-Dry Transparency —Asia (A4, 50 sheets): 210 x 297 mm C6053A
HP Greeting Card Paper (US Letter, 20 sheets, 20 envelopes): 8.5 x 11 in. (216 x 279 mm) C1812A
HP Greeting Card Paper (A4, 20 sheets, 20 envelopes): 210 x 297 mm C6042A
HP Glossy Greeting Card Paper (US Letter, 10 sheets, 10 envelopes): 8.5 x 11 in. (216 x 279 mm) C6044A
HP Glossy Greeting Card Paper (A4, 10 sheets, 10 envelopes): 210 x 297 mm C6045A
HP Glossy Greeting Card Paper—Asia (A4, 10 sheets, 10 envelopes): 210 x 297 mm C6768A
HP Bright White InkJet Paper (US Letter, 500 sheets): 8.5 x 11 in. (216 x 279 mm) C1824A
HP Bright White InkJet Paper (A4, 500 sheets): 210 x 297 mm C1825A
HP Bright White InkJet Paper (US Letter, 200 sheets): 8.5 x 11 in. (216 x 279 mm) C5976A
HP Bright White InkJet Paper (A4, 200 sheets): 210 x 297 mm C5977A
HP Premium Photo Paper (US Letter, 15 sheets): 8.5 x 11 in. (216 x 279 mm)) C6039A
HP Premium Photo Paper (A4, 15 sheets): 210 x 297 mm C6040A
HP Premium Photo Paper—Asia (US Letter, 15 sheets): 8.5 x 11 in. (216 x 279 mm) C6043A

16
Printer Specifications CG Times (Portrait)
Pitch: Proportional
Print Method Point size: 6 and 12 pt.
Plain paper drop-on-demand thermal inkjet printing Style: Upright, Italic
Stroke weight: Normal, Bold
Color Print Speed
Letter Gothic (Portrait)
These are approximate figures. Exact speed will vary
Pitch: 6 and 12, and 24 cpi
depending on the system configuration and software
Point size: 6 and 12 pt.
used. Full color graphics: 4-7 minutes per page
Style: Upright, Italic
Black Print Speed Stroke weight: Normal, Bold
These are approximate figures. Exact speed will vary Hardware Compatibility
depending on the system configuration and software
Windows Environment
used.
Letter quality mode: 2 pages per minute 80386 processor and above
Draft quality mode: Up to 3 pages per minute Windows 95, 98, or 3.1x
2 MB RAM minimum for monochrome imaging
Mechanism Speed 4 MB RAM minimum for color imaging
Letter quality mode: 167 cps at 10 cpi 10 MB of free hard disk space
Draft quality mode: 330 cps at 10 cpi DOS Environment
Resolution 8088 processor and above
DOS 3.3 and above
Letter quality mode: 600 x 300 dpi (black),
300 x 300 dpi (color) Software Compatibility
Draft quality mode: 150 x 300 dpi Microsoft Windows 95, 98, or 3.1x
Graphics Resolution DOS (with HP DeskJet 500C driver compatible)
Full-page 75, 100, 150, and 300 dpi, and 600 dpi in Recommended Printable Weight
horizontal axis for black only Paper: [Auto feed] 16 to 24 lb (60 to 90 g/m2)
Printer Command Language [Manual feed] 16 to 36 lb (60 to 135 g/m2)
Envelopes: 20 to 24 lb (75 to 90 g/m2)
HP PCL Level 3
Cards: 110 lb Index max. (110 to 200 g/m2):
Character Set Support 8.5 pt max. thickness)
HP Roman8, PC-8, PC-8 (D/N), ISO 7-bit languages
(German, French, Italian, Norwegian, Portuguese,
Swedish, Spanish, U.K.), PC-850, ASCII, ECMA-94
Latin 1, and HP Legal
Built-in (internal) Fonts
Courier (Portrait)
Pitch: 5, 10, 16.67, 20 cpi
Point size: 6 and 12 pt.
Style: Upright (italic: 5, 10, 20 cpi only)
Stroke weight: Normal, Bold
Courier (Landscape)
Pitch: 10, 16.67, 20 cpi
Point size: 6, 12, and 24 pt.
Style: Upright
Stroke weight: Normal, Bold

17
 Printable Paper Sizes Noise Levels per ISO 9296
US Letter: 216 x 279 mm (8.5 x 11 in.) Letter quality mode
US Legal: 216 x 356 mm (8.5 x 14 in.) Sound Power, LwAd: 6.1 B(A)
Executive: 184 x 267 mm (7.25 x 10.5 in.) Sound Pressure, LpAm: 46 dB(A) [bystander position]
A4: 210 x 297 mm
B5-JIS: 182 x 257 mm Draft quality mode
US No. 10 envelope: 104.7 x 241.3 mm (4.12 x 9.5 in.) Sound Power, LwAd: 6.4 B(A)
DL envelope: 220 x 110 mm Sound Pressure, LpAm: 49 dB(A) [bystander position]

Paper Handling Dimensions

Paper tray (up to 50 sheets of 16 lb or 60 g/m2 paper) 14.5 x 7.02 in x 7.34 in
Manual feed (for paper, labels, postcards, and Weight
envelopes)
7.04 lb
I/O Interface
Reliability
Centronics parallel, IEEE 1284-Compliant with 1284-B
20,000 hours MTBF; 67 color and 416 total black
receptacle
pages per month
Printer Memory
Product Certifications
16 Kbyte/48 Kbyte input buffer
Safety Certifications
Power Requirements Power Module:
Depending on the power adapter ordered: 100 V UL, CSA, TÜV, SEMKO, KEMA, FIMKO, LCIE, SECV,
(50/60 Hz), 120 V (60 Hz), 127 V (60 Hz), 220 V (50 PSB, DEMKO, SEV, NIQT, MITI, NOM1.
Hz), 230 V (50 Hz), or 240 V (50 Hz). Each of the
input AC voltages is subject to +6%, -10% tolerance. The socket-outlet shall be installed near the
Each of the frequencies is subject to ±3 Hz tolerance. equipment and shall be easily accessible.
Printer with Power Module:
Power Consumption
UL, CSA, TÜV, NOM1.
4.5 W when idle
12 W during printing EMI Certifications
Printer with Power Module:
Print Cartridges
FCC Class B computing device (USA), EMC Directive
Tri-Color HP51625A 89/336/EEC (European Community), VCCI (Japan),
Large Black HP51626A SABS (South Africa), RRL (Korea)
Black HP51626G
Operating Environment
Temperature
Maximum operating temperature: 41°F to 104°F
(5°C to 40°C)
Humidity: 10–80% RH non-condensing
Recommended operating conditions for best print
quality: 59°F to 95°F (15°C to 35°C), 20 to 80%
RH non-condensing
Storage temperature: -40°F to 140°F (-40°C to 60°C)

18
Printing from DOS
What is a printer driver?
If you use DOS software programs (whether or not they are running within Microsoft Windows), you need a
specific printer driver for each DOS program in order to print to your HP DeskJet 420 series printer.
A printer driver is software that allows you to access your printer’s features from within your software program’s
print menus or selections.
Why do I need to contact the software manufacturer?
DOS software manufacturers provide and update printer drivers for their DOS software programs. In DOS, each
program is developed independently under different development standards. Therefore, the software
manufacturer is able to tailor the printer driver to work specifically with their software program. The software
manufacturer uses HP’s printer language, called PCL, to develop printer drivers for HP DeskJet printers.
Therefore, you can sometimes use a different HP DeskJet printer driver to print. However, the best driver to use is
the one designed specifically for the HP DeskJet 420 series printer. Some drivers are simply renamed from
previous drivers.
Why isn’t there a printer driver for my brand new printer?
The software industry is moving toward development of individual software programs under a common set of
development standards. The most common standard is Microsoft Windows. HP uses this common development
standard to supply a printer driver for use with all Microsoft Windows compatible software programs. This is the
reason that fewer DOS printer drivers are being developed over time.
If there is not a DOS printer driver for my new printer, is there another printer driver I can
use instead?
Selecting a printer driver for the HP DeskJet 420 series printer in each DOS software program that you use
ensures the best support for your printer. If there is not a printer driver available within your program for the HP
DeskJet 420 series printer, select one of the following drivers.
Printer Driver Level of Support
HP DeskJet 500C/540 Most black or color printing features
HP DeskJet 340/320/310 Most black or color printing features
HP DeskJet 400 Most black or color printing features
HP DeskJet Portable Most black printing features
HP DeskJet 520/510 Most black printing features
HP DeskJet 560C/550C Most black printing features
HP DeskJet 500/PLUS/HP DeskJet Some black printing features

How do I install DOS printer drivers?

To install the DOS drivers listed in this document, follow the instructions supplied by the software manufacturer.
If you have questions or concerns about the performance of your printer when using one of these drivers,
contact the software manufacturer.

19
 Regulatory Notices
Potential for Radio/Television Interference (U.S.A. only)
The HP DeskJet 420 printer generates and uses radio frequency energy and may cause interference to
radio and television reception. Your printer complies with the specifications in Subpart B of Part 15 of the
Federal Communications Commission rules for a Class B computing device. These specifications provide
reasonable protection against such interference in a residential installation. However, there is no guarantee
that interference will not occur in a particular installation. If the printer does cause interference to radio or
television reception, which can be determined by turning the printer off and on, you can try to eliminate the
interference problem by doing one or more of the following:
■ Re-orient the receiving antenna.
■ Re-orient the position of the printer with respect to the receiver.
■ Move the printer away from the receiver.
■ Plug the printer into a different outlet so that the printer and receiver are on different branch circuits.
To comply with FCC rules Part 15B Class B computing device, use only shielded interface cables.

Compliance Statement (Canada)

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.
Cet appareil numérique de la class B respecte toutes les exigences du Règlement sur le matériel brouilleur
du Canada.

Power adapter statement

The power adapter cannot be repaired. If it is defective it should be discarded or returned to the supplier.
Das Netzteil (einschließlich Kabel und Adapter) können nicht repariert werden. Falls ein Teil des Netzteiles
defekt ist, die ganze Einheit wegwerfen und durch eine neue Einheit ersetzen.

20
Hewlett-Packard Limited Warranty Statement
HP Product Duration of Limited Warranty
Software 90 Days
Ink cartridges 90 Days
Printer 1 Year
A. Extent of Limited Warranty
1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and
workmanship for the duration specified above, which duration begins on the date of purchase by the customer. Customer is responsible for
maintaining proof of date of purchase.
2. For software products, HP’s limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the
operation of any product will be uninterrupted or error free.
3. HP’s limited warranty covers only those defects which arise as a result of normal use of the product, and do not apply to any:
a. Improper or inadequate maintenance or modification;
b. Software, interfacing, media, parts, or supplies not provided or supported by HP; or
c. Operation outside the product’s specifications.
4. For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any
HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP
will charge its standard time and materials charges to service the printer for the particular failure or damage.
5. If HP receives, during the applicable warranty period, notice of a defect in any software, media, or ink cartridge product which is covered by
HP’s warranty, HP shall replace the defective product. If HP receives, during the applicable warranty period, notice of a defect in any hardware
product which is covered by HP’s warranty, HP shall either repair or replace the defective product, at HP’s option.
6. If HP is unable to repair or replace, as applicable, a defective product which is covered by HP’s warranty, HP shall, within a reasonable time
after being notified of the defect, refund the purchase price for the product.
7. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.
8. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced.
9. HP’s limited warranty is valid in any country where the covered HP product is distributed by HP except for the Middle-East, Africa, Argentina,
Brazil, Mexico, Venezuela, and France’s “Departements D’Outre-Mer”; for those excepted areas, the warranty is valid only in the country of
purchase. Contracts for additional warranty services, such as on-site service, may be available from any authorized HP service facility where the
product is distributed by HP or by an authorized importer.
B. Limitations of Warranty
1. TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION
OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE HP PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.
C. Limitations of Liability
1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer’s sole and exclusive remedies.
2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN
NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
D. Local Law
1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the
United States, from province to province in Canada, and from country to country elsewhere in the world.
2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent
with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For
example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may:
a. Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer (e.g., the United Kingdom);
b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or
c. Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or not allow
limitations on the duration of implied warranties.
3. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT
LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS
APPLICABLE TO THE SALE OF HP PRODUCTS TO SUCH CUSTOMERS.

21
 Your DeskJet Connection!*
Printing Possibilities:
http://www.deskjet.com

Information on more products:

http://www.hp.com

HP Customer Care:
http://www.hp.com/support/deskjet
*Information in these Web sites may only be available in English.

Energy Consumption
As an Energy Star Partner, Hewlett-Packard has
determined that this product meets the Energy

*C2642-90066*
Star guidelines for energy efficiency.

HP Part Number C2642-90066

© Copyright 1998
Hewlett-Packard Company

Printed on recycled paper

Printed in the USA 10/98 EPA POLLUTION PREVENTER