MARSHA CHEAT SHEET

Background
Quick Reference Guide to the most-used MARSHA entries

Audience
All users of native MARSHA, also known as 3270 or green-screen MARSHA

Required Action
Refer to when needed

Benefits and Implications

Useful when only a quick reminder of the basic entry format is needed vs. seeing all the additional entry formats provided by
MARSHA Online Help; avoids the need to search the MARSHA Reference Guide for comprehensive guidance

TASK
• Refer to the chart below based on the desired activity
• If entry format variations or additional usage formats are needed, access MARSHA Online Help: HELP (see last row
of chart below)
• For comprehensive information on a particular function, consult the MARSHA Reference Guide

ACCESSING MARSHA Sine In LSI

Sine Out – Force Sine Out LSO – LSOD
Sine In to Secondary Work Area/Hotel Code LSIBhotel *OR* LSIChotel *OR* LSIDhotel *OR* LSIEhotel
Switch Back to Primary Work Area/Hotel Code LA
Switch to Secondary Work Area/Hotel Code LB *OR* LC *OR* LD *OR* LE
Display Sine-In Data OP/W*
DISPLAYING GNR Display Record (GNR), Redisplay AAA 'R
DATA Display GNR History ‘H
Display GNR Rate Rules, Separated – Combined ‘B – ‘BS
Display GNR DSP Details ‘D
Ignore GNR (Junk), Discard AAA Contents J
NAVIGATING Move Down (20 rows) – Move Up (20 rows) MD – MU
DISPLAYS Move to the Bottom – Move to the Top MB – MT
Move Down a Specific Number of Rows – Move Up a Specific Number of Rows MD## – MU##
FINDING A HOTEL Search by City Name DC/name of city
Display City by City Code DCcty
Display City by City Code and Product Line DCcty/pl
Search by USA State Name DS/first 3 letters of name of USA state
Display State by USA State Code DSst
Display State by USA State Code and Product Line DSst/pl
Search by Country/Region Name DY/name of country or region
Display All Countries/Regions with Hotels DY*
Display All Cities by Country/Region Code DYxx
Find Country/Region Code – Display Country/Region Table – for One Code OP/CCN/name of country or region – OP/CCC/** – OP/CCC/xx
Display Product Line Codes HELP BRANDS
DISPLAYING HOTEL Display Hotel Primary Description DHhotel
DATA Display Hotel Basic Information DHhotel/B
Display Hotel Room Features DHhotel/F
Display Hotel Alerts DHhotel/L
DISPLAYING A Retrieve GNR by Confirmation Number ‘########
RESERVATION Search for GNR by Hotel ‘hotel/ddmmm-last name
Search for GNR by City Code and Product Line (Brand) ‘cty/pl/ddmmm-last name
Select Name from List by Number ‘#
Return to List of Names ‘L
Display More Similar Names on List ‘0
MAKING A 1 Accommodation Segment (0NN or 0*mhcNN)
RESERVATION 2 Arrival Guarantee Segment (0Gx or 0Ax)
3 Special Request/Guaranteed Room Type Segment (0GR)
4 Retrieve Profile *OR*
5 a. Name Field with Number of Guests (N#)
6 b. Address Field (A or B priority with C or H and country/region code)
7 c. Phone Number/Email Address Field (P with type)
8 From Field (F)
9 End Transact (E)
CREATING A Sell Request by Sell Strategy Display Last Date of Transient Inventory 0NN#/ddmmm# *OR* 0NN#hotel/ddmmm# KDATE
TRANSIENT Sell Request by Sell Strategy with Room Pool 0NN#pool/ddmmm# *OR* 0nn#poolhotel/ddmmm#
ACCOMMODATION Select Room Pool or Rate Program by Number from List 0/#
SEGMENT Sell Request by Rate Type and Rate Name 0NN#/ddmmm#/t/x *OR* 0NN#hotel/ddmmm#/t/x
Sell Request by Cluster Code 0NN#/ddmmm#/cls *OR* 0NN#hotel/ddmmm#/cls
Sell Request by Rate Program 0NN#/ddmmm#/prgm *OR* 0NN#hotel/ddmmm#/prgm
Force Sell Rate Program 0FS#/ddmmm#/prgm
Sell Rate Program with Rate Override 0NN#/ddmmm#/prgm/#####
 MARSHA User Quick Reference Guide

Redisplay Last Sell Request Entry ‘S

Display Total Trip Pricing for Accommodation COST
Convert Currency using Country/Region Code – using Currency Code OP/CCC/xx/#####/yy – OP/CCU/xxx/#####/yyy
View All Room Pool Names & Descriptions – by Room Pool VRNhotel, VRMhotel – VRNhotel/pool, VRMhotel/pool
View Rate Program Description by Rate Program VRMhotel,prgm
Search Cluster Codes by Description VCC’/ddddd
Display Cluster Code Details VCCCcls
CREATING AN Guarantee Arrival with Credit Card 0GC/vc################/mmyy
ARRIVAL GUARANTEE Guarantee Arrival with Credit Card Deposit 0CD/vc################/mmyy
SEGMENT Guarantee Arrival with 6PM/4PM Hold 0A
Guarantee Arrival to Loyalty Elite Profile, Company Address, Direct Bill, 0GM, 0GA/CO/text, 0GA/DB/test, 0GA/PP/text, 0GA/PR/text,
Preference Plus Profile, Property, Travel Agency Profile, Voucher, Wholesaler 0GA/TA/text, 0GA/VO/voucher#/text, 0GA/WH/text
Guarantee Arrival by Advance Deposit Required 0AD/ddmmm/amount due text (indicate amt. due)
Guarantee Arrival by Advance Deposit Received 0GD/recvd chk# xxxx ddmmm amount
Redisplay Last Arrival Guarantee Segment Entry ‘G
CREATING A SPECIAL Enter Special Requests 0GR/x#/y#/z#
REQUEST / for Multiple Rooms – same request for all rooms 0GR/#x#/y#/z#
GUARANTEED ROOM for Multiple Rooms – different requests by room 0GR/x#/y#-x#/z#
TYPE SEGMENT Force Sell Guaranteed Room Type 0GRF/x#
Redisplay Last Special Request/Guaranteed Room Type (0GR) Entry ‘P
Display Special Request Codes VIG
Search Special Request Codes by Description VIG/ddddd
CANCELING / Cancel Segment X# (#=number of segment to cancel)
INSERTING SEGMENT Insert Segment /# (#=number of segment to insert after)
RETRIEVING A Retrieve Loyalty Member Profile -G’#########
PROFILE (CLIENT Display Loyalty Member’s Future Bookings GFR########
FILE) Search Loyalty Member Profile Number by Last Name & ZIP Code -G'lastname/*Z#####*A
Search Loyalty Member Profile Number by Last Name & Country/Region Code -G’lastname/*Zxx*A
Redisplay Last Loyalty Member Profile Retrieval Entry ‘C
Retrieve Travel Agency Profile -T’######## (IATA Number)
Retrieve Wholesaler Profile -P’N#####
Retrieve Preference Plus Profile -P’P#####
Redisplay Last Travel Agency/Wholesaler/Pref Plus Profile Retrieval Entry ‘T
CREATING NAME Enter Name w/Number of Guests N#last/first/title *OR* N#last/first/mr/mrs
FIELDS Cancel a Name *OR* Change a Name C#N *OR* C#N#last/first
CREATING ADDRESS Enter Priority A Address using Country/Region Name as Home or Company Type AH/nnnnnnnnnn *OR* AC/nnnnnnnnnn
FIELDS Enter Priority B Address using Country/Region Name as Home or Company Type BH/nnnnnnnnnn *OR* BC/nnnnnnnnnn
Enter Priority A Address using Country/Region Code as Home or Company Type AH/xx *OR* AC/xx
Enter Priority B Address using Country/Region Code as Home or Company Type BH/xx *OR* BC/xx
Cancel Priority A Address *OR* Change A Address as Home or Company Type CA *OR* CAH , CAC
Cancel Priority B Address *OR* Change B Address as Home or Company Type CB , C#B *OR* CBH, CBC , C#BH , C#BC
CREATING PHONE Enter Home Phone Number P##########H
NUMBER FIELDS / Enter Company Phone Number P##########C
EMAIL ADDRESS Enter Mobile Phone Number P##########M
FIELD Enter Email Address [email protected]
Cancel Phone Number *OR* Change Phone Number *OR* Email Address C#P *OR* C#P##########x *OR* C#[email protected]
CREATING THE FROM From Field Ffirst & last name
FIELD Change From Field CFfirst & last name
CREATING SERVICE Enter Estimated Arrival Time Field SARRV/NN1hhmm/ddmmmfreeform text
REQUEST FIELDS Cancel or Change Estimated Arrival Time Field C#S *OR* C#SARRV/NN1hhmm/ddmmmfreeform text
Enter Service Request Other Field SOTHR/NN1freeform text
Cancel or Change a Service Request Other Field C#S *OR* C#SOTHR/NN1freeform text
Enter Staggered Share Guest Stay Data Field SSHAR/NN1lastname arrival date & number of nights
Cancel or Change Staggered Share Guest Stay Data Field C#S *OR* C#SSHAR/NN1lastname arrival date & number of nights
CREATING INFO Enter Information Field Ifreeform text
FIELDS Cancel or Change Info Field C#I *OR* C#Ifreeform text
END TRANSACTING End Transaction EN
(COMPLETING) A GNR End Transaction and Save Guest Data for Next New GNR EAN
CANCELING A 1 Retrieve GNR ‘Confirmation #
RESERVATION 2 Cancel all XA
3 From Field F name of person canceling resv
4 End Transaction EN
READING GNR XS = Canceled Segment AS = Added Segment -CR- hotel dc ai hhmmZ/ddmmmyy
HISTORY XN = Canceled/Changed Name Field AN = Added Name Field Line format above shows transaction credited to hotel/booking channel
XE = Canceled/Changed Email Address AE = New Email Address code, duty code, & agent initials at time in Zulu/GMT and date
Display Current Local Time and Zulu/GMT QW or QW/hotel
MAKING POST Change Arrival Date CGARddmmm *OR* CG#ARddmmm
ARRIVAL CHANGES TO Change Departure Date CGDPddmmm *OR* CG#DPddmmm
UPDATE GNRS Change Number of Nights CGNN *OR* CG#NN
MANUALLY TO MATCH Change Room Pool CGRTpool *OR* CG#RTpool
THE RESERVATION IN Change Rate Program CGPRprgm *OR* CG#PRprgm
PMS Change Room Rate CGRR##### *OR* CG#RR#####
Change Market Code – Change to Mini-Hotel Market Code CGMKmktcd *OR* CG#MKmktcd – CGMKmktcd/prgm
Change Status to No Show CGSCNS *OR* CG#SCNS
VIEWING TRANSIENT View Daily Inventory Display Last Date of Transient Inventory VID/ddmmm KDATE
INVENTORY View Rates VIR/ddmmm
View Rate Program Seasonal Rates VSR/prgm
View Rate Program Recap VRG/prgm
View Total Hotel Weekly Recap – View Recap for 8 weeks VRW/ddmmm-T – VRW/ddmmm-TA
View Availability VIA/ddmmm
View Rooms Sold VIC/ddmmm
View Weekly Inventory VIW/ddmmm
View Inventory Reconciliation VMTA/ddmmm
View Inventory History VIH/ddmmm
View Facts VIF/ddmmm
MANAGING View Inventory for All Room Pools – for a Specific Room Pool VRQ/ddmmm – VRQ/ddmmm/pool
GUARANTEED ROOM View Availability for All Room Pools – for a Specific Room Pool VRA/ddmmm – VRA/ddmmm/pool
TYPE INVENTORY Authorize Room Type for a Date VMRQ/ddmmmtype###/pool
Authorize Room Type for a Date Range VMRQ/ddmmmddmmmtype###/pool
Display Guaranteed Room Types VGT
DISPLAYING GUEST Display Arrivals – Display Arrivals + In-House Guests GEA/ddmmm-D – GEA-D
LISTS Display Stayovers GES/ddmmm-D
Display Departures GED/ddmmm-D
Marriott International  June 2018
 MARSHA User Quick Reference Guide

Display Canceled GNRs GEX/ddmmm-D

Display Arrivals Needing to be PA’d GNP/ddmmm-D
Display Loyalty Elite Arrivals GME/ddmmm-D
Display Preference Plus and Wholesaler Arrivals GPP/ddmmm-D
Display Guaranteed Arrivals GGT/ddmmm-D
Display 6PM/4PM Arrivals (Not Guaranteed) GPM/ddmmm-D
Display Arrivals with Guaranteed Room Type GRQ/ddmmm-D
Display Arrivals with Estimated Arrival Time (SARRV Service Request Field) GSH/ddmmm-D
Display Arrivals with Other Service Request Field (SOTHR Service Request Field) GSO/ddmmm-D
Display Arrivals with Staggered Share Guest Data (SSHAR Service Request Field) GSS/ddmmm-D
Display Arrivals with Contiguous Stay Segments GEC/ddmmm-D
Display Arrivals for a Specific Mini-Hotel GCC/mhc/ddmmm-D
Display Canceled GNRs for a Specific Mini-Hotel GCX/mhc/ddmmm-D
Display Arrivals for All Mini-Hotels GDM/ddmmm-D
Display Arrivals for Transient Bookings Only GDI/ddmmm-D
Display Deposits Due by Due Date GDD/ddmmm-D
Display Arrivals with Deposit Due GDR/ddmmm-D
Display Arrivals with Deposit Paid GDP/ddmmm-D
Display No Record Arrivals (NR Status Code) GEN/ddmmm-D
Display Arrivals Without a PMR Remark GPN/ddmmm-D
Redisplay Last Guest List G*
MANAGING QUEUES View Queue Count QC
Enter (Display First GNR on) a Queue Q/##
Remove GNR from Queue QR
Leave GNR on Queue and Display Next GNR J
Exit (Stop Displaying GNRs on) Queue (2 steps) QX<enter> J<enter>
Place GNR on Queue QEG/##
Place Guest List on Queue Gxx/ddmmm-Q##
Remove Guest List from Queue (While on Queue) GQR
Print and Purge GNRs from Queue QO/hotel/P#/ALL*H *OR* QO/hotel/P#/#*H
MANAGING HOTEL Access Hotel Arrival Policy List VHAPhotel
CONFIGURATION Access Hotel Arrival Policy Map w/Arrival Date & Booking Date VHAPhotel/ddmmm,ddmmm
Access Hotel Sell Strategy Map – by Room Pool VSSM – VSSM/pool
Display Taxes & Fees Table TFD * hotel
PRINT ARRIVALS – PA All GNRs by Date PAhotel/ddmmm
SEND GNR TO PMS PA with GNR in AAA PA
PA GNR by Confirmation Number PA-C########
PA GNR by Arrival Date and Name PAhotel/ddmmm-Nname
MANAGING MINI- Display Mini-Hotel Index for Week Display Last Date of Group Inventory DI/ddmmm – Dihotel/ddmmm KGROUP
HOTELS Sell Mini-Hotel 0*mhcNN1prgmddmmm/#-hotel
Display Mini-Hotel Description/Housing Info DD/mhc/ddmmm – Ddhotel/mhc/ddmmm
View Mini-Hotel Facts – View Mini-Hotel Web Facts VIF/mhc/ddmmm – VIF/W/mhc/ddmmm
View Mini-Hotel Availability VIA/mhc/ddmmm
View Specific Mini-Hotel Weekly Inventory VIW/mhc/ddmmm
View All Mini-Hotels Weekly Inventory VRW/ddmmm
View Mini-Hotel Inventory Reconciliation VMTA/ddmmm-T
View Market Segments by Product Line and Mini-Hotel Type (CV or CT) VDL/pl/tt
MODIFYING MINI- Change Current Mini-Hotel End Date VXE/mhc/ddmmm-ddmmmyy
HOTELS Change Future Mini-Hotel Start and/or End Dates VXD/mhc/ddmmmyy-ddmmmyyyddmmmyy
Change Mini-Hotel Extension Indicator VXL/mhc/ddmmm-OFF *OR* VXL/mhc/ddmmm-ON
Change Mini-Hotel Housing Indicator VXH/mhc/ddmmmyy-OFF *OR* VXH/mhc/ddmmmyy-ON<tab>
H-housing info<tab>
H-housing info<tab>
H-housing info<enter>
Change Mini-Hotel Name VXN/mhc/ddmmmyy-nnnnnnnnnn
Change Mini-Hotel Pre-Arrival Email Indicator VXP/mhc/ddmmmyy-OFF *OR* VXP/mhc/ddmmmyy-ON
Change Mini-Hotel Suppress Rate Indicator VXS/mhc/ddmmmyy-OFF *OR* VXS/mhc/ddmmmyy-ON
Delete Mini-Hotel VXX/mhc/ddmmmyy
MISCELLANEOUS Convert Measurements CVT/t/u/### See HELP CVT for type & unit codes
MANAGING SHARE Add Share Remark RMKAhotelpoolddmmm,lname/fname
REMARKS AT FSPMS Delete Share Remark RMKDhotelpoolddmmm,lname/fname
HOTELS Change Share Remark RMKChotelpoolddmmm,lname/fname,xnew info
A Arrival Date
D Number of Nights
G Arrival Status
M Market Code
N Name
P Number of People
R Room Rate
REMOVING PMS S PMS Account Number
ERROR REMARKS AT T Room Pool
FS PMS HOTELS Remove PMS Error Remarks CR *OR* C#R *OR* CRALL
USING HELP – Display List of all Help Actions HELP
CONTAINS MANY Search Help List for an Action/Command or Description HELP-xxxxxxxxxx
MORE ACTIONS THAN Search Help List for an Action/Command HELP/xxx
ON THIS CHEAT Display Help for a Specific Action in List HELP action
SHEET Display Help for Help HELP HELP

QUESTIONS?
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Marriott International  June 2018