Little Red

MARSHA Code Guide

Marsha Global Procedural Support Contacts
To Contact… Use…
Phone Washington, DC +1-240-632-6000, option 3, then 1
London +44 207 012 7838
Hong Kong +852 2192 6081
Fax Washington, DC +1-301-644-7761
London +44 207 012 7002
Hong Kong +852 2192 6020
I-message QEM/RORHQ
Email [email protected]
MGS http://mgs.marriott.com
MRDW Support 1-240-632-6000 option 3, then 1
[email protected]
OCS/Frederick Data Center – Systems Support 1-240-632-6000 option 3, then 3, then 3
PMS Support FS PMS 1-240-632-6000 option 1, then 3
[email protected]
FOSSE 1-240-632-6000 option 1, then 2
[email protected]
Fidelio V6 301-380-4707 option 2
[email protected]
Opera 301-380-4707 option 1
[email protected]
One Yield Support 301-380-3558
[email protected]
Epic Support [email protected]
FAX: 301-380-8011
IS Security Services 240-632-6000 option 6
[email protected]
IMS ID – online application https://extranet.marriott.com/sdm/RequestCenter
GDS – Omaha 402-390-1615
[email protected]
Marriott Rewards Salt Lake 801-468-4032
[email protected]
London 44-207-012-7313
[email protected]
Marriott.com [email protected] [email protected]
PAS/MarRFP/PMT [email protected]
[email protected]
[email protected]
CTAC-CPS Support 402-390-1651
Preference Plus Applications 402-390-1630 or 402-390-1654
 Navigation

Sine Commands, User Profiles, Using On-Line Help and Using DRS

Sine Commands/User IDs

To… Use…
Sine in LSI
Open a new session LSIxhhhhh
Switch to another active session Lx
Exit session LO
Sine out session LSO
Force Sine out of your profile LSOD
Display your personal user profile VSSP*

Working with User Profiles (Security Administrator Only)

To… Use…
Create new user profile VSSP
Create new user profile using existing profile VSSPCnnnnnn
Update user profile VSSPUnnnnnn
Force a user profile out LSOnnnnnn
Reset a password VSSPRnnnnnn
Display a MARSHA user profile VSSP*nnnnnn
Display alternate locations for a user profile VSSPLnnnnnn
Display history of a user profile VSSPHnnnnnn
Reset a profile stuck in update mode VSSPXnnnnnn
Display active user identifier report DAUIhhhhh
Display inactive user identifier report DIUIhhhhh

Using On-line Help

To… Use…
View On-line Help instructions HELP HELP
Display the index of all MARSHA entries HELP
Display action codes that begin with specified characters HELP/xxxx
Display action codes whose description contains specified HELP-yyyy
text
Display detailed help for the action code displayed HELP zzzz

Using Data Reference System (DRS)

To… Use…
Display all DRS categories H
Display specified DRS category H/ccc or H/##
Display specified DRS subject H/ccc/sss or H/##/##
Navigate to pages within a subject H/P#
Navigate to lines with a subject page H/L#

Using Bulletin Boards

To… Use…
View MARSHA Help Desk information bulletin board *DSINE
View recent MARSHA loads and updates *DLOAD
View disaster bulletin board *DISASTR
View local bulletin board *D;hhhhh
Add data to a local bulletin board *A;##
Remove data from a local bulletin board *R;##
General Displays
To… Use…
Agent sine data OP/W*
Terminal address for support purposes OP/WL
Zulu Time QW/hhhhh
MARSHA system time QWS/hhhhh
Last date in MARSHA inventory KDATE
Last date in MARSHA group inventory KGROUP
US and Metric measurement conversions CVT/t/x/#
Currency conversions
Display list of countries OP/CCC/**
Display a specific country OP/CCC/xx
Convert currency by country code OP/CCC/yy/####.###/zz

Where:
yy – country code from which amount is to be converted
zz - country code for which amount is to be converted

Display specific currency code OP/CUR/xxx

Convert currency by currency code OP/CCC/yyy/####.###/zzzz
yyy - currency code from which amount is to be converted
zzz - currency code for which amount is to be converted

Convert rate on reservation segment 0#/xx

Display airline vendor (GDS) codes VTDV or H/ELP/VCO

Navigation Commands
When ‘…More’ appears at the bottom of a screen
To move… Use…
Down 18 lines MD
Down a specific number of lines MD##
Up 18 lines MU
Up a specific number of lines MU##
To the bottom of the display MB
To the top of the display MT

Hotel Locator Displays

To Display… Use…
By City
Search for city codes DC/nnnn
All hotel codes in a particular city DCcty
Hotels in a city for specific product line DCcty/pl
By Country
All Country Codes DY*
All hotels in a particular country DYxx
All countries beginning with a specified letter DY/x
By State
All state codes DS/
All state codes beginning with a specific letter DS/x
All hotels in a specific state DSst
All cities beginning with a specific letter DSst/x
All hotels for a specific location type DSst-l
All cities with specific beginning letter and location type DSst/x-l
All hotels for a specific state and brand DSst/pl
All hotels for a brand and location code DSst/pl-l
All cities for a brand with a specific beginning letter DSst/pl/x
All cities for a brand with a specific
beginning letter and location type DSst/pl/x-l
Suburb list HB*hhhhh
Hotel Informational Displays
To Display… Use…
Hotel information
Primary description DHhhhhh or DHhhhhh/P
Attractions DHhhhhh/A
Basic information DHhhhhh/B
Dining information DHhhhhh/D
Room features DHhhhhh/F
Guests services DHhhhhh/G
General information DHhhhhh/I
Miscellaneous information DHhhhhh/M
Recreational facilities and activities DHhhhhh/R
Additional hotel information
General facts VIFhhhhh/ddmmm
Specific rate program facts VIFhhhhh/ddmmm/prgm
Accessible information VIFhhhhh/ddmmm/ACCZ
Activities VIFhhhhh/ddmmm/ACTV
Additional fees/charges VIFhhhhh/ddmmm/FEEZ
Country entry/exit information VIFhhhhh/ddmmm/ENEX
Country geography information VIFhhhhh/ddmmm/GEOP
Currency information VIFhhhhh/ddmmm/CURS
Customs information VIFhhhhh/ddmmm/CUSZ
Direct bill information VIFhhhhh/ddmmm/DBIL
Directions VIFhhhhh/ddmmm/DIRS
Food and water information VIFhhhhh/ddmmm/FDWT
Golf information VIFhhhhh/ddmmm/GINF
Government rate information VIFhhhhh/ddmmm/GVMT
Hotel information VIFhhhhh/ddmmm/HINF
Housekeeping information VIFhhhhh/ddmmm/HSKP
Information Directory VIFhhhhh/ddmmm/IDIR
International information VIFhhhhh/ddmmm/INTL
Kid’s activities VIFhhhhh/ddmmm/KACT
Local company information VIFhhhhh/ddmmm/LCCP
Medical international information VIFhhhhh/ddmmm/MEDU
Pet policy VIFhhhhh/ddmmm/PPIZ
Package/promotional information VIFhhhhh/ddmmm/PKPR
Recreation information VIFhhhhh/ddmmm/RECA
VIFhhhhh/ddmmm/RMIN
Room information
VIFhhhhh/ddmmm/SAFS
Safety message
VIFhhhhh/ddmmm/SINF
Spa information
VIFhhhhh/ddmmm/STEE
Suite information
VIFhhhhh/ddmmm/TSPN
Transportation information
VIFhhhhh/ddmmm/TVIN
Travel information
VIFhhhhh/ddmmm/VLTS
Voltage and adapters information
Hotel pool descriptions VRMhhhhhh
By room pool VRMhhhhhh/pool
By rate program VRMhhhhhh,prgm

Arrival List Options and Displays

Arrival List Options

To… Use…
Display count of GNR’s on list Gxxhhhhh/ddmmm-C
Display names on list Gxxhhhhh/ddmmm-D
Place any list on a queue Gxxhhhhh/ddmmm-Qhhhhh#
Display all arrivals, stay-overs and departures GEAhhhh-D
Display list on file in AAA G*
Arrivals Displays; replace codes below for ‘Gxx’ options above

To… Use…
Mini-hotel arrivals (for specific mini-hotel) GCC/mhc
Cancelled mini-hotel arrivals GCX/mhc
Deposits due (using due date of deposit) GDD
Transient inventory arrivals GDI
Mini-hotel arrivals (all mini-hotels in hotel) GDM
Pre-paid deposits GDP
Deposit Requests GDR
Daily arrivals GEA
Note: additional filters – add /pool or /prgm after ddmmm
Contiguous Stays GEC
Daily departures GED
No record arrivals (NR status code) GEN
Stay-overs GES
Cancelled arrivals GEX
Authorized credit-card guaranteed arrivals GGA
Guaranteed arrivals GGT
Marriott Rewards Elite arrivals GME
GNR’s not PA’d GNP
GNR’s with ‘no match cancel ‘ (NX status code) GNX
GNR’s already PA’d GPA
Marriott Rewards Elite Platinum & Gold arrivals GPG
Non-guaranteed arrivals GPM
GNR’s needing a PMR mark GPN
Preference plus members GPP
Guaranteed Room types GRQ
GNR’s with SPREF service Requested GSE
GNR’s with SCHNG service requested GSG
GNR’s with SARRV service requested GSH
GNR’s with SPKGE service requested GSK
Travel agency booking arrivals GSL
GNR’s with SOTHR service requested GSO
GNR’s with SPREG service requested GSP
GNR’s with any service request GSR
GNR’s with SSHAR service request GSS
GNR’s with SRATE service requested GST
GNR’s with comp request GSY
GNR’s with DBIL request GSZ
Wait list arrivals – all GWL
Wait list arrivals – in order of booking GWL/ddmmm-TD
Reservations

Selling a Room, Retrieving Client Files and Entering Special Requests

Selling a Room – Transient

To Enter… Use…
Sell strategy sell 0NN#hhh/ddmmmnn
Sell strategy by city 0NN#cty/ddmmmnn or
0NN#pl/cty/ddmmmnn (for specific brand)
Direct sell 0NN#hhhh/ddmmmnn/prgm
Direct sell by city 0NNcty/ddmmmnn/prgm or
0NN#pl/cty/ddmmmnn/prgm (for specific brand)
Rate type sell 0NN#hhhhh/ddmmmnn/t
Rate cluster sell 0NN#hhhhh/ddmmmnn/clu
Cluster Code look-up table
All cluster codes VCC’
By first letter of cluster code VCC’c
By first letter of description VCC’/d
By first letter of code and first letter of description VCC’c/d
Cluster codes containing a specific rate program VCCPprgm ????
Rate programs associated with cluster code VCCCclu

Selling a Room – Mini Hotel

To… Use…
Find a mini-hotel DIhhhhh/ddmmm
Find a mini-hotel rate program 0*mhcNN#ROOMddmmm/nn-hhhhhh
Sell a mini-hotel room 0*mhcNN#prgmddmm/nn-hhhhh
Get mini-hotel information (rate programs, rates, dates, VIFhhhhh/mhc/ddmmm
market code)
Get mini-hotel description (group contact, rate programs and DDhhhhh/mhc/ddmmm
rates)

Retrieve Client Files

To retrieve client file for… Use…
Marriott Rewards and Ritz-Carlton Guest Recognition -G’########
Wholesaler -P’N#####
Preference Plus -P’P#####
Travel Agent -T’########

Entering Special Requests

To… Use…
Enter special request segment 0GR/sr/sr/sr/sr/sr/sr
Enter special request segment for multiple rooms 0GR/#sr-#sr#-#sr-#sr
Force special request segment 0GRF/sr/sr/sr/sr/sr/sr
Display a list of special request codes VIG
That starts with a specific letter VIG-x
That contains a specific description text VIG/text
Guarantees, Advance Deposits and Reservation Commands

Guarantees
To guarantee to… Use…
A credit card 0GC/cc################/mmyy
A Marriott Rewards Elite member 0GM
A credit card from a guest’s Marriott Rewards -G#########, to get to Client File, then 0 (zero) on
preferences credit card line
A company address 0GA/CO
A group 0GA/CA/text (guest pays room and tax)
0GA/SC/text (guests signs for charges)
A direct bill 0GA/DB
A Client File 0GA/TA (travel agency) or
0GA/WH (wholesaler) or
0GA/PP (Preference Plus)
A voucher (includes voucher number) 0GA/VO/#######
No guarantee 0A
The property (as an override) 0GA/PR

Advance Deposits
For… Use…
Advance deposit required, credit card deposit
Advance deposit required, deposit pending
System generate date 0AD
Override system generated date & provide deposit detail 0AD/ddmmm/text
Provide cash payment details to FS PMS 0AD/ddmmm/CA/text
Provides sign charges details to FS PMS 0AD/ddmmm/SC/text
Calculating the deposit amount for # nights DEPOSIT#
Calculating cost of a full stay COST
Advance deposit received 0GD/ddmmm/text

Reservation Commands
To display… Use…
Completed segments of a reservation ‘A
Quotable rate rules for entire reservation ‘B
Last client file entered ‘C
Last guarantee segment ‘G
History of the reservation ‘H
Name fields only ‘N
Highest numbered guests request segment ‘P
Rearranged GNR ‘R
Last sell segment ‘S
Last travel agency, wholesale, Preference Plus client file ‘T
Accommodation segment arrival and departure dates ‘Z
Required and Optional Guest Data

Required Guest Data

To enter… Use…
Name N#last/first/title
Address
By country code AC/xx or AH/xx
By country name AC/nnn or AH/nnn
Phone
Home P##########Htext
Company P##########Ctext
Travel agency P##########Ttext
Fax P##########Ftext
Mobile P##########Mtext
Email address [email protected]
None PN
None with text PNtext
From Fname
Trip purpose TP-ALL/i or TP-nn/i

Where – i = Business, Pleasure, Both or Declined

nn – number of nights

Optional Guest Data

To enter… Use…
Additional Address
By country code BC/xx or BH/xx or BT/xx
By country name BC/nnn or BH/nnn or BT/nnn
Service request
Arrival SARRV/NN1hhmm/ddmmm
No match change SCHNG/NN1free form text
Comp room SCOMP/NN1/#C/text
SCOMP/NN1/text
Direct bill SDBIL/NN1free for text
Other SOTHR/NN1free form text
Package SPKGE/nn1free form text
Travel agent also Preference Plus SPREF/NN1P#####
Pre-registered SPREG/NN1free form text
Rate change SRATE/NN1free form text
Staggered room, staggered arrival dates SSHAR/NN1free form text
General information Ifree form text
 Marriott Rewards Client File Preferences
Accessing/Updating Marriott Rewards Client Preferences

To… Use…
View guests preferences -GP
Add/change guests preferences
For a specific brand PRF/Bpl/sr/sr/sr/sr/sr/sr
For a specific hotel PRF/Hhhhhh/sr/sr/sr/sr/sr/sr
Across all brands PRF/X/sr/sr/sr/sr/sr/sr
Update guest birthday
Add or change PCB/ddmm
Delete PCB/DELETE
Update Credit Card Information
Add PCCA/tt###...###./mmyy/P-xN-text/S-P

Where: x – cc card purpose (Business, Pleasure, Other)

text – optional credit card nickname
/S-P optional to set email as primary notification status

Modify PCCM/tt####/mmyy/P-x/N-text/S-P

Where: #### - last four digit of credit card number

x – cc card purpose (Business, Pleasure, Other)
text – optional credit card nickname
/S-P optional to set email as primary notification status
Delete PCCX/tt####
Where: #### - last four digit of credit card number
Update email address
Add PCEA/[email protected]/F-nnnn/S-P

Where: nnnn – format preference: TEXT or HTML

/S-P optional to set email as primary notification status

Modify PCEM/[email protected]/F-nnnn/S-P

Where nnnn – format preference: TEXT or HTML

/S-P optional to set email as primary notification status

Delete PCEX/[email protected]

Ignore/Turndown Transaction and End Transaction

Ignore/Turndown Transaction
To ignore transaction and… Use..
Auto-record appropriate turndown J
Auto-record appropriate turndown and start new session JS
Turn off auto-turndown processing for transaction JT

Ending Transaction
To Generate the following confirmation AND retain this guest Use…
data in the AAA…
None None E or EN
All EA or EAN
Partial EP or EPN
Via email None EE
All EAE
Partial EPE
Via fax None EF
All EAF
Partial EPF
None and place GNR on queue QEG/hhhhh/##

Retrieve, Modify and Cancel Reservation

Retrieve Reservation
To Retrieve a reservation… Use this command…
Confirmation or cancellation number ‘########
Guest’s last name at same hotel for today ‘-name
Hotel, date and guest’s last name ‘hhhhh/ddmm-name
City code, brand code and guest’s last name ‘cty/pl/ddmmm-name

From Similar name list, to… Use this command…

Display a particular reservation ‘##
Re-display the similar name list ‘L
Search further for similar names ‘0

Modify a Reservation Prior To Arrival

To… Use…
Inset a segment /#
Cancel a segment X#
Change an address CAH or CAC or C#Bx
Delete an address CA or C#Bx
Change a name C#Nnew name
Delete a name C#N
Change a phone number
Home C#P##########Htext
Company C#P##########Ctext
Travel agencyC#P##########Ttext
FaxC#P##########Ftext
MobileC#P##########Mtext
Email addressC#[email protected]
Delete a phone number C#P
Change a FROM field in a GNR prior to end-transact CFnew from information
Change an informational field C#Inew information
Delete an informational field C#I
Change a service request field C#Snewservice request
Delete a service request field C#S
Adding names, address, phone number, FROM field, or service request [link to ‘Required Guest Data’]

Cancel a Reservation
To… You retrieve the GNR, then…
Cancel a reservation XA
Cancel a segment within a reservation X#

In-house Reservation Changes

Post-Arrival Accommodation Segment Changes

To change… Use…
Arrival date CG#ARddmmm/ddmmm
Number of nights CG#NN##
Number of rooms CG#RN##
Rate program CG#PRprgm
Room rate CG#RRsingle rate-double rate
Room pool CG#RTpool
Status to No-Show CG#SCNS
Market code CG#MKmrktcd/prgm
Share Remarks
To… Use…
Create a share remark RMKAhhhhhpooolddmmm,name
Modify a share remark
Change name RMKChhhhhpool/ddmmm,name,Nname
Number of people RMKChhhhhpool/ddmmm,name,P#
Room pool RMKChhhhhpool/ddmmm,name,Tpool
Arrival date RMKChhhhhpool/ddmmm,name,Addmmm
Number of nights RMKChhhhhpool/ddmmm,name,D#
Room rate RMKChhhhhpool/ddmmm,name,Rrate
Market code RMKChhhhhpool/ddmmm,name,Mmkcd
PMS account # RMKChhhhhpool/ddmmm,name,S#
Guarantee segment RMKChhhhhpool/ddmmm,name,G#
Delete a share remark RMKChhhhhpool/ddmmm,name
Remove a single error remark C#R

Inventory/System Management

Transient Room Displays

To display… Use…
Transient inventory available VIAhhhhh/ddmmm
Transient inventory available, followed by mini-hotel VIAhhhhh/ddmmm-A
Count of rooms sold from transient inventory VIChhhhh/ddmmm
Daily inventory VIDhhhhh/ddmmm
Weekly inventory VIWhhhhh/ddmmm
Weekly recap of transient inventory VRWhhhhh/ddmmm-T
Weekly recap of transient inventory for 8 weeks VRWhhhhh/ddmmm-TA
Weekly activity of transient inventory, followed by VRWhhhhh/ddmmm-A
mini-hotel

Miscellaneous Displays
To Display… Use…
History VIHhhhhh/ddmm
By specific text string VIHhhhhh/ddmm-xxxx
Rates VIRhhhhh/ddmm
By rate category VIRhhhhh/ddmm/T/clu/pool;x,nnnnnn
VIRhhhhh/ddmm/T/clu/pool;x*nnnnnn
By room category VIRhhhhh/ddmm/T/clu/pool;#,nnnnnnn
VIRhhhhh/ddmm/T/clu/pool;#*nnnnnn
By rate and room category VIRhhhhh/ddmm/T/clu/pool;#x,nnnnnnn
VIRhhhhh/ddmm/T/clu/pool;#x*nnnnnn
Rate, room category and market code VIRhhhhh/ddmm/T/clu/pool;#x,##,nnnnnn
VIRhhhhh/ddmm/T/clu/pool;#x,##*nnnnnn
Turndowns VxThhhhh/ddmmm
Where: x = Price, Web or A for both.
By rate category VxThhhhh/ddmmm/t/clu/pool;x-W
By room category VxThhhhh/ddmmm/t/clu/pool,#-W
By room and rate category VxThhhhh/ddmmm/t/clu/pool,#x-W
With rate program data in Sunday – Saturday format VxThhhhh/ddmmm,prgm-W
With room pool data only in Sunday Saturday format VxThhhhh/ddmmm/pool-WR
Totals only VxThhhhh/ddmmm-WT
Display inventory reconciliation
By AU counts VMTAhhhhh/ddmmm
By AU RS VMTAhhhhh/ddmmm-T
For specific room pool VMTAhhhhh/ddmmm-pool

Printing Arrivals (PA’ing)

To print arrivals by… Use…
Single GNR PA
Confirmation number PA-C########
Arrival date and name PAhhhhh/ddmm-Nname
Multiple GNR’s by date PAhhhh/ddmm
Specific mini-hotel by date PAhhhh*mhc/ddmmm
Only Elite-Platinum and Gold members PAhhhh/ddmm-G
Only Elite Platinum Members PAhhhh/ddmm-P
Date, including ones already PA’d PAhhhh/ddmm-A
Mini-hotel by date, including one already PA’d PAhhhh*mhc/ddmm-A
Reservations with a PMR remark PAhhhh/ddmm-PMR

Printing Queues
To Print… Use…
All GNR’s on queue QO/hhhhh/P#/ALL
Specific number of GNR’s on queue QO/hhhhh/P#/#
All GNR’s on queue with history QO/hhhhh/P#/ALL*H
All supervisor messages on queue QO/hhhhh/SM/ALL
Specific number of supervisor messages on queue QO/hhhhh/SM/#
Working with Queues

View Queue Counts

To View… Use…
All queue counts QC/ALL
Any location’s queue counts QC/hhhhh/ALL
Supervisor queue count QCS/hhhhh
General message queue count QCM/hhhhh
Specific queue count QC#
Specific location queue count QC/hhhhh/#

Queue Options (all Except General Message and Supervisor)

To… Use…
Display first GNR on a specific queue Q/#
Return GNR to bottom of queue J
Remove GNR from queue QR
To exit from queue QX
Place GNR on a specific queue QEG/hhhhh/##
Place transient guest list in a specific queue Gxxhhhhh/ddmmm-Qhhhhh#
Place mini-hotel guest list on a specific queue Gxxhhhhh/mhc/ddmmm-Qhhhhh#
Display queue control record for hotel QK or QK/hhhhh

General Message Queues

To… Use…
Create message text Ifree form text
Send message queue to another location QEM/hhhhh
View general message QM/hhhhh
Return general message to bottom of queue QEMI
Send general messaged displayed to another location QEMI/hhhhh
Print general message currently displayed QTMI
Redisplay general message in AAA *Q
View list of general messages QLM/hhhhh
View list of general message with a specific text QLM/hhhhh/text
Purge general messages queue QLMD/hhhhh/text

Supervisor Message Queues

To… Use…
View supervisor message QS/hhhhh
View list of supervisor messages QLS/hhhhh
View list of supervisor message with a specific text QLS/hhhhhh/text
Purge supervisor message queue QLSD/hhhhh/text
Inventory Authorization
To… Use…
Authorize room pools VMAUhhhhh/sdmmmedmmm[/SMTWTFS]/pool##
Authorize/cap rate programs VMAUhhhhh/sdmmmedmmm[/SMTWTFS]/prgm##
Remove rate program caps VMAUhhhhh/sdmmmedmmm[/SMTWTFS]/prgmOPN

Inventory Restrictions
To… Use…
Restrict Day-level [DAY of Week] VMCLhhhhh/sdmmmedmmm[/SMTWTFS]/rst
By rate type VMCLhhhhh/sdmmmedmmm[/SMTWTFS]/rst-t
By rate category (except FI, MV, NO) VMCLhhhhh/sdmmmedmmm[/SMTWTFS]/rst/x
Restrict rate program(s) VMCLhhhhh/sdmmmedmmm[/SMTWTFS]/prgmrst
Restrict room pool(s)
By rate types (except ER, RI, TS) VMCLhhhhh/sdmmmedmmm[/SMTWTFS]/poolrst-t
By rate category (except FI, MV, NO) VMCLhhhhh/sdmmmedmmm[/SMTWTFS]/poolrst/t

Guaranteed Room Types – Display, Authorize and Modify

To… Use…
Display guaranteed room type master table VGT
With associate brand(s) VGT*
For a specific brand VGTpl
With confirmation print text VGT/c
Display guaranteed room type inventory VRQhhhhh/ddmmm/pool
Display guaranteed room type availability VRAhhhhh/ddmmm/pool
Authorize availability for specific room type(s) VMRQhhhhh/sdmmmedmmmtype##/pool or
VMRQhhhhh/sdmmmedmmmtypeNOTpool
Authorize availability for all room types in a room pool VMRQhhhhh/sdmmmedmmmALL##/pool or
VMRQhhhhh/sdmmmedmmmALLNOT/pool
Add a new guaranteed room type VMGAhhhhh/type##/pool or
VMGAhhhhh/typeNOT/pool
Delete guaranteed room type VMGDhhhhh/type/pool

Credit Card Authorizations

To authorize… Use…
All arrivals with a credit card guarantee for $1 AGAhhhh/ddmmm
Specific reservation for a specific amount AGAhhhhhC########/$$$$$$

Rate Programs and Hotel Sell Strategy

To… Use…
Display Master Table VRT’prgm-t/nnn-pl

Where: prgm – rate program search filter

t – rate type
nnnn – rate program name search filter’
pl – 2-letter brand code
Display list of rate programs at a specific hotel VRPLhhhhh/prgm-x

Where: prgm – rate program search filter

x – list type (see HELP VRPL)
Display rate program definition VRP’hhhhh/prgm
Display mirroring rate programs VRPMhhhhh/prgm
Add, modify, delete VRPAhhhhh/prgm
Display for recap VRGhhhhh/prgm
Add, modify, delete facts VMFAhhhhh/prgm
Display rate seasons VSRhhhhh/prgm
Display substitutes VMSRhhhhh/prgm
Add, modify, delete substitutes VMSRhhhhh/prgm-U
Hotel Sell Strategy
To… Use…
Create/change hotel sell strategy VSSMhhhhh
Change CY or RI sell strategy VSSMhhhhh/pool
Select sell strategy from list to modify VSSM#
Save changes to sell strategy VSSMFILE
Ignore changes to sell strategy VSSMJUNK
View History of Sell Strategy VSSHhhhhh

Hotel Facts
To… Use…
Display facts VIFhhhhh/ddmmm
Add fact line VMFAhhhhh/sdmmmedmmm (tab)
Free form text
Insert fact line VMFAhhhhh/sdmmmedmmm-I# (tab)
Free form text
Change fact line VMFAhhhhh/sdmmmedmmm-C# (tab)
Free form text
Delete fact line VMFAhhhhh/sdmmmedmmm-#

Hotel Arrival Policy

To… Use…
View all hotel arrival policies VHAPhhhhh
View specific hotel arrival policy VHAP/admmmyy,bdmmmyy,tttt

Where: admmmyy – policy arrival date/year

bdmmmyy – policy booking date/year
tttt – policy booking time (Zulu)

Miscellaneous System Management Displays

To… Use…
Master tax/fee table TFM *
Property tax/fee table TFD * hhhhh
View property room pool information and/or extended VGIRhhhhh
KDATE week restrictions
Mini Hotels

Create a mini-hotel – MUST follow specific order and complete ALL steps
To… Use…
Create mini-hotel code VCXhhhhh/sdmmmyyedmmmyyHESci/mhc-minihotelname

Where:
sdmmmyy – start date of mini-hotel
edmmmyy – end date of mini-hotel
H – Housing indicator (optional)
E – Extension indicator (optional)
S – Commission indicator (optional)
c – group type (C or CT)
i – viewing indicator (R or V)
Assign room pool(s) VCPpool/pool
Note: Only use when # of rate programs/room pools in the mini-hotel
will exceed 23
Enter rate program(s) VCHprgm/prgm
Note: Max 23 total rate programs/room pool per mini-hotel
Assign rate(s) and room pool(s) to rate VCRprgmslgrt-dblrt (tab)
program(s) pool
where: sglrt – single rate (3-6 digits) and
dblrt – double rate (3-6 digits)
Assign # of rooms to room pool(s) VCRpool/#r-sdmmmyy-end
VCRpool/#r-sdmmmyy-#d (tab)
#r-ddmmm-end (tab)
Etc.

Where:
#r – number of rooms to authorize for a specified date range
#d - number of days to assign specified number of rooms
ddmm - start date of next range of dates to authorize

VCRnone - when done assigning # of room to room pools

Assign group intermediary number VCG######## (8 digits)
(IATA#) VCGnone if there is no group intermediary/IATA #
Create Market Code(s) VCMprgm/mktcd/i-description

Where: mktcd – market code (4-8 characters)

i – commission indicator (C or N)
Create Group Description VCD-free for text (tab)
H – free form text (tab)
H – free form text (tab)
H – free form text

Where: H – use only H if used in the VCX entry

Add New Rate Program(s) to Mini-Hotel – MUST complete all commands below
To… Use…
Create Market Code VMMA/mhc/ddmmmyy/prgm/mktcd-
description
Assign room pool VMAR/mhc/sdmmmyy-edmmmyy/prgmpool
Assign rate VMRR/mhc/ddmmmyyprgmsglrt-dblrt
Modify Details from VCX command
To… Use…
Change mini-hotel name VXNhhhhh/ddmmmyy-new name
Change start and/or end date VXDhhhhh/mhc/sdmmmyy-nsmmmyynemmmyy
Change end date with past start date VXEhhhhh/mhc/ddmmmyy-edmmmyy
Where: ddmmmyy – current date
Set housing indicator VXHhhhhh/mhc/ddmmmyy-ON (tab)
H-free for text (tab)
H-free for text (tab)
H-free for text
Turn off housing indicator VXHhhhhh/mhc/ddmmmyy-OFF
Turn on extension indicator VXLhhhhh/mhc/ddmmmyy-ON
Turn off extension indicator VXLhhhhh/mhc/ddmmmyy-OFF
Turn on commission indicator VXShhhhh/mhc/ddmmmyy-ON
Turn off commission indicator VXShhhhh/mhc/ddmmmyy-OFF
Turn on viewing indicator VXVhhhhh/mhc/ddmmmyy-R
Turn off viewing indicator VXVhhhhh/mhc/ddmmmyy-V

Modify Mini-Hotel Rate and Rate Program Information

To… Use…
Change rate program rate(s) VMRRhhhhh/mhcsdmmmyyedmmmyyprgmsglrt-dblrt

Where: prgm – rate program to assign substitutes

sglrt- single rate and dblrt – double rate
Change rate program VMCRhhhhh/mhc/sdmmmyy-edmmmyy/opgmnpgm
Where: opgm – rate program being changed
npgm – new rate program
Delete rate program VMDhhhhh/mhc/sdmmmyy-edmmmyy/prgm
Add, change rate program substitute VMSRhhhhh/mhc/sdmmmyy-edmmmyy/prgm-apgm/apgm
Where: prgm rate program to assign substitute(s)
apgm – substitute rate programs

Modify Mini-hotel Room Pool and Market Code Information

To… Use…
Add room pool VMAPhhhhh/mhc/sdmmmyy-edmmmyy/pool
Change room pool VMCPhhhhh/mhc/sdmmmyy-edmmmyy/opolnpol
Delete room pool VMDPhhhhh/mhc/sdmmmyy-edmmmyy/pool
Change market code, rate program assignments VMMChhhhh/mhc/ddmmmyy/opgmnpgm/omkcd-nmkcd
Where: opgm – old rate program
npgm – new rate program
omkcd – old market code and nmkcd – new market code
Delete market code VMMDhhhhh/mhc/ddmmmyy/prgm/mkcd
Delete unique market code VMMXhhhhh/mhc/ddmmmyy/prgm/mkcd
Change room pool assignment VMSShhhhh/mhcsdmmmyyedmmmyyprgm (tab)
pool
Change market code description VXRhhhhh/mhc/ddmmmyy/prgm/mktcd-description
Display market code table for C(CV)-type VDL/pl/CV
mini-hotel by brand See: H/ELP/PLL for brand codes
Display market code table for CT-type mini- VDL/pl/CT
hotels by brand See: H/ELP/PLL for brand codes
Modify Other Mini-Hotel Details
To… Use…
Add group intermediary VMIAhhhhh/mhc/sdmmmyy/########
Change group intermediary VMIChhhhh/mhc/sdmmmyy/eeeeeeee/nnnnnnnn
Where: eeeeeeee – old group intermediary
nnnnnnnn – new group intermediary
Delete group intermediary VMIChhhhh/mhc/sdmmmyy/########
Allow pre-arrival email VXPhhhhh/mhc/ddmmmyy-ON
Restrict pre-arrival email VXVhhhhh/mhc/ddmmmyy-OFF

Cancel Mini-Hotel
To… Use…
Existing mini-hotel VXXhhhhh/mhc/ddmmmyy
Partially built mini-hotel VXChhhhh/mhc/ddmmmyy
Mini-hotel still in AA 9not yet completed but displayed) VC/NULL

Mini-Hotel Auto-release Triggers

To… Use…
Display all auto-release triggers for hotel VMZDhhhhh
By mini-hotel VMZDhhhhh/mhc
By mini-hotel and start date VMZDhhhhh/mhc/sdmmmyy
Add auto-release trigger VMZAhhhhh/mhc/sdmmmyy/tdmmmyy/I
Where: tdmmmyy – auto-release date
i – auto-release trigger (Y or N)
Modify auto-release trigger VMZMhhhhh/mhc/sdmmmyy/tdmmmyy/I
Where: tdmmmyy – auto-release date
i – auto-release trigger (Y or N)
Remove auto-release trigger VMZRhhhhh/mhc/sdmmmyy

Mini-Hotel Opportunity and Quote ID Numbers

To… Use…
Display opportunity and quote ID numbers VMWDhhhhh/mhc/sdmmmyy
Add opportunity and quote ID numbers VMWAhhhhh/mhc/sdmmmyy/opp-id/quote-id
Modify opportunity and quote ID numbers VMWMhhhhh/mhc/sdmmmyy/opp-id/quote-id
Remove opportunity and quote ID numbers VMWRhhhhh/mhc/sdmmmyy/opp-id/quote-id
For the above three functions: Where: opp-id – opportunity ID (20 char. Max)
(hyphens are required) opp-id – opportunity ID (20 char. Max)

Mini-Hotel Search Keywords

To… Use…
Add mini-hotel keyword(s) VCKAhhhhh/mhc/ddmmmyy/nnn\nnnn
Where: nnnn\nnnn – keyword search separated by ‘\’
Remove mini-hotel keyword VCKDhhhhh/mhc/ddmmmyy/nnnn
Mini-Hotel Facts/Descriptions
To… Use…
Display facts VIFhhhhh/mhc/ddmmmyy
Add fact line VMFGhhhhh/mhc/sdmmmyyedmmmyy (tab)
free form text
Insert fact line VMFGhhhhh/mhc/sdmmmyyedmmmyy –I# (tab)
free form text
Change fact line VMFGhhhhh/mhc/sdmmmyyedmmmyy –C# (tab)
free form text
Delete fact line VMFGhhhhh/mhc/sdmmmyyedmmmyy –#
Add internet fact line VMFWhhhhh/mhc/sdmmmyyedmmmyy (tab)
free form text
Insert internet fact line VMFWhhhhh/mhc/sdmmmyyedmmmyy –I# (tab)
free form text
Change internet fact line VMFWhhhhh/mhc/sdmmmyyedmmmyy –C# (tab)
free form text
Delete internet fact line VMFWhhhhh/mhc/sdmmmyyedmmmyy –# (tab)
Display description DDhhhhh/mhc/ddmmmyy
Add or change description (lines with #s only) C:DDhhhhh/mhc/sdmmmyy/# (tab)
free form text
Change cut-off dates C:DDhhhhh/mhc/sdmmmyy/C (tab)
cdmmmyy
Change group contact information C:DDhhhhh/mhc/sdmmmyy/G

Mini-Hotel Displays
To display… Use…
Mini-hotel index record DIhhhhh/ddmmmyy
All with extension indicator DIhhhhh/ddmmmyy,E
That begin with a specific letter DIhhhhh/ddmmmyy-x
DIhhhhh/ddmmmyy-zz\zz\zz
Whose name or keyword contain specific text in 1-3 string(s) DIhhhhh/sdmmmyy/edmmmyy-zz\zz\zz
Date range whose name or keyword contain specific text in
1-3 string(s)
Availability VIAhhhhh/mhc/ddmmmyy
Count of rooms sold VIChhhhh/mhc/ddmmmyy
Daily activity VIDhhhhh/mhc/ddmmmyy
History VIHhhhhh/mhc/ddmmmyy
Rate range VIRhhhhh/mhc/ddmmmyy
Substitutions VIShhhhh/mhc/ddmmmyy
Price Turndowns VIThhhhh/mhc/ddmmmyy
By room pool VIThhhhh/mhc/ddmmmyy-pool
By rate program VIThhhhh/mhc/ddmmmyy-prgm
VIThhhhh/mhc/ddmmmyy-T
Total only
Weekly activity VIWhhhhh/mhc/ddmmmyy
Total activity for a specific mini-hotel VRGhhhhh/mhc/ddmmmyy
Total activity for all mini-hotels VRWhhhhh/ddmmmyy
Total recap of mini-hotels and general inventory VRWhhhhh/ddmmmyy-T
Mini-Hotel Inventory Authorizations
To… Use…
Authorize inventory for a particular day VMAMhhhhh/mhc/ddmmmyypool##
Authorize inventory for a date range VMAMhhhhh/mhc/ddmmmyyedmmmyypool##
Authorize day-level arrivals cap VMCAhhhhh/mhc/ddmmmyyedmmmyy/SMTWTFS/-##
Remove day-level arrivals cap VMCAhhhhh/mhc/ddmmmyyedmmmyy/SMTWTFS/-OPN
Authorize room pool arrivals cap VMCAhhhhh/mhc/ddmmmyyedmmmyy/SMTWTFS/pool##
Remove room pool arrivals cap VMCAhhhhh/mhc/ddmmmyyedmmmyy/SMTWTFS/poolOPN
Return unused availability for a day VMXUhhhh/mhc/ddmmmyy
Return unused availability for a date range VMXUhhhh/mhc/ddmmmyyedmmmyy

Mini-Hotels Inventory Restrictions

To… Use…
Restrict rate program VMCLhhhhh/mhc/sdmmmyyedmmmyyprgmrst
Restrict room pool VMCLhhhhh/mhc/sdmmmyyedmmmyypoolrst
Restrict multiple mini-hotels VMCLhhhhh/mhc/sdmmmyyedmmmyyrst-amhc
Where: amhc – additional mini-hotel to restrict