Computers are Your Future, 10e (Coyle)
Chapter 10 Careers & Certification
1) Which of the following is one of the most widely known sites of resumes for employers to
view?
A) Monster.com
B) Amazon.com
C) Jobs4U.com
D) PostIT.com
Reference: Chapter Introduction
2) The IT industry is made up of all of the following organizations EXCEPT:
A) Microsoft.
B) General Electric.
C) Dell.
D) Intel.
Reference: Chapter Introduction
3) Which of the following is NOT a computer skill set that is attractive to employers?
A) Spreadsheet analysis
B) Presentation software
C) Firmware programming
D) Web searching
Reference: Chapter Introduction
4) Which of the following is NOT an area in which IT professionals work?
A) Hardware
B) Networking
C) Distribution
D) Management
Reference: Traditional Information Technology Career Paths
1
5) Which job trend resource is available from the U.S. Department of Labor's Bureau of Labor
Statistics?
A) The Occupational Career Handbook
B) The Occupational Trend Handbook
C) The Occupational Compensation Handbook
D) The Occupational Outlook Handbook
Reference: Traditional Information Technology Career Paths
6) It is estimated that in the computer-related field, individuals will work at how many different
jobs before retiring?
A) 3-4
B) 5-6
C) 8-9
D) 10 or more
Reference: Traditional Information Technology Career Paths
7) Jobs for network and data communications analysts are projected to increase by what
percentage between 2006 and 2016?
A) 10
B) 53
C) 78
D) 100
Reference: Traditional Information Technology Career Paths
8) Because new technologies will continue to be incorporated into business, what type of
specialists will be needed to provide ongoing technical assistance to customers?
A) Computer Support
B) Configuration
C) Computer Installation
D) Development
Reference: Traditional Information Technology Career Paths
2
9) Which of the following is NOT a degree that is forecasted to fall short of employment
demands?
A) Information retrieval science
B) Computer science
C) Systems engineering
D) Management information systems
Reference: Traditional Information Technology Career Paths
10) Studies indicate that a student with a four-year degree in computer science, computer
information systems, or systems engineering will begin his or her career at ________ annually.
A) $20,000 — $30,000
B) $50,000 — $60,000
C) $60,000— $70,000
D) More than $70,000
Reference: Traditional Information Technology Career Paths
11) In most cases, the minimum degree expected for an entry-level position in an IT corporation
is a:
A) high school diploma.
B) bachelor's degree.
C) master's degree.
D) doctoral degree.
Reference: Traditional Information Technology Career Paths
12) Which company or university department typically has the responsibility for managing
information technology and systems?
A) Computer operations (OS)
B) Computer management group (GMP)
C) Information and technology systems (ITS)
D) Information systems (IS)
Reference: Traditional Information Technology Career Paths
3
13) What type of IT position has the responsibility of ensuring overall network reliability?
A) Director of Network Services
B) Network Engineer
C) Network Analyst
D) Network Programmer
Reference: Traditional Information Technology Career Paths
14) What type of IT position has the responsibility of interacting with users and developers to
design an information system?
A) Client/Server Manager
B) Network Engineer
C) Systems Analyst
D) Systems Programmer
Reference: Traditional Information Technology Career Paths
15) Which of the following positions in a corporate IS department typically requires ONLY a
bachelor's degree?
A) Client/Server manager
B) Programmer
C) Network Engineer
D) Systems Analyst
Reference: Traditional Information Technology Career Paths
16) Which of the following positions in a corporate IS department is concerned with writing
code to satisfy predefined specifications?
A) Customer Service Technician
B) Programmer
C) Programmer Analyst
D) Systems Analyst
Reference: Traditional Information Technology Career Paths
4
17) Which of the following IT positions most likely requires a doctoral degree?
A) Director of Computer Operations
B) Network Engineer
C) Programmer
D) Webmaster
Reference: Traditional Information Technology Career Paths
18) Typically, which degree is required for a customer support technician?
A) Associates
B) Bachelor's
C) Master's
D) Doctorate
Reference: Traditional Information Technology Career Paths
19) Moving a call center from the United States to India is an example of:
A) exporting.
B) outsourcing.
C) offshoring.
D) transferring.
Reference: Traditional Information Technology Career Paths
20) If a company does NOT have an adequate programming staff, it may ________ its
programming work to another company.
A) export
B) demote
C) promote
D) outsource
Reference: Outsourcing Techtalk
21) Which of the following positions in a corporate IS department may NOT require a Ph.D?
A) Chief Information Officer
B) Director of Network Services
C) Client/Server Manager
D) Systems Administrator
Reference: Traditional Information Technology Career Paths
5
22) Which of the following positions in a software development firm is most likely to require
only a bachelor's degree?
A) Systems Engineer
B) Customer Support Technician
C) Software Developer
D) Software Engineer
Reference: Traditional Information Technology Career Paths
23) Education for traditional IT careers has been divided between how many very different
academic departments?
A) 2
B) 3
C) 5
D) 8
Reference: Education for Traditional IT Careers
24) Traditional computer science departments at the university level focus on:
A) computer hardware technology.
B) analytical and technical skills to develop solutions to problems.
C) business, economic, and educational applications of computers.
D) pure and applied mathematics.
Reference: Education for Traditional IT Careers
25) Which discipline uses scientific and engineering research to improve computing?
A) Information science
B) Information engineering
C) Computer science
D) Computer engineering analytics
Reference: Education for Traditional IT Careers
6
26) Which discipline typically involves high-level programming languages and mathematical
ability?
A) Information science
B) Information engineering
C) Computer science
D) Computer engineering analytics
Reference: Education for Traditional IT Careers
27) Which subject is NOT a core topic usually mandated in a computer science department?
A) Calculus
B) Finance
C) Artificial intelligence
D) Relational database design
Reference: Computer Science
28) Qualified computer science graduates find their theoretical and analytical skills make them
good candidates for what type of firm?
A) Software research
B) Field engineering
C) Software development
D) Application training
Reference: Education for Traditional IT Careers
29) Which department is usually located in business schools?
A) MIS
B) ISM
C) EDP
D) CIM
Reference: Education for Traditional IT Careers
7
30) The combination of IT skills and ________ abilities make MIS graduates good choices in
almost any department in a corporation?
A) mathematical
B) project management
C) theoretical
D) analytical
Reference: Education for Traditional IT Careers
31) Some schools might still give the MIS degree which name?
A) ISM
B) CISM
C) CIS
D) IRM
Reference: Education for Traditional IT Careers
32) Which of the following business topics are NOT emphasized by MIS departments?
A) Finance
B) Marketing
C) Communication skills
D) Operations and production
Reference: Education for Traditional IT Careers
33) Which of the following is projected to be the fastest-growing occupation over the next five
years?
A) Computer science
B) Computer information systems
C) Electrical engineering
D) Software engineering
Reference: Education for Traditional IT Careers
8
34) Which of the following occupations applies an interdisciplinary approach to creating and
maintaining quality systems?
A) Computer programming
B) Systems engineering
C) Systems analysis
D) Software engineering
Reference: Education for Traditional IT Careers
35) Assume a student begins a college program in business and finds she is much more interested
in computer hardware and circuit design. What field might she consider as a better choice to
match her interests?
A) Computer science
B) Electrical engineering
C) Mathematics
D) Systems engineering
Reference: Education for Traditional IT Careers
36) Which of the following statements concerning IT-related training seminars is TRUE?
A) Companies rarely send employees to seminars because the seminars are prohibitively
expensive.
B) Most companies consider attendance at training seminars equivalent to a college education.
C) Most companies consider seminars a worthy investment because new hardware and software
products are often presented.
D) Attendance at training seminars is not endorsed by companies because topics rarely relate to
industry needs.
Reference: Continuing Education for Traditional IT Careers
37) According to a study mentioned in the textbook, a single hour of focused, professional
instruction is worth how many hours of ad hoc employee learning?
A) 2
B) 4
C) 6
D) 8
Reference: Continuing Education for Traditional IT Careers
9
38) Which magazine is specifically related to security?
A) UnixWorld
B) C++ Systems Journal
C) InformationWeek
D) SC Magazine
Reference: Continuing Education for Traditional IT Careers
39) Which magazine is specifically related to technology management?
A) UnixWorld
B) C++ Systems Journal
C) InformationWeek
D) SC Magazine
Reference: Continuing Education for Traditional IT Careers
40) Which magazine covers a wide range of computer issues, as opposed to a specific section of
the IT industry?
A) SC Magazine
B) Information Week
C) Network World
D) Wired
Reference: Continuing Education for Traditional IT Careers
41) ________ are gatherings at which manufacturers, designers, and dealers meet specifically to
demonstrate their products and services.
A) Conferences
B) Job fairs
C) Training seminars
D) Trade shows
Reference: Continuing Education for Traditional IT Careers
42) What type of interviews offered at job fairs provides incentives for job seekers?
A) Group
B) On-demand
C) On-the-spot
D) Scheduled
Reference: Continuing Education for Traditional IT Careers
10
43) CES is a:
A) programming language.
B) new operating system.
C) certificate.
D) trade show.
Reference: Continuing Education for Traditional IT Careers
44) CES is an acronym for which of the following?
A) Consumer Electronics Show
B) Computer Electronics Show
C) Consumer Electrical Systems
D) Computer Electrical Solutions
Reference: Continuing Education for Traditional IT Careers
45) Which professional organization promotes the advancement of women in the IT field?
A) WCM
B) FIP
C) AWC
D) FPA
Reference: Continuing Education for Traditional IT Careers
46) Which professional organization is the oldest and largest scientific computing society?
A) WCM
B) ACM
C) AWC
D) FPA
Reference: Continuing Education for Traditional IT Careers
47) Which professional organization is the largest nonprofit organization for game developers?
A) IGDA
B) ACM
C) AWC
D) WOW
Reference: Continuing Education for Traditional IT Careers
11
48) Which professional organization encourages women and girls to enter the IT field?
A) IGDA
B) ACM
C) AWC
D) CWIT
Reference: Continuing Education for Traditional IT Careers
49) The H1B visa allows:
A) students from other countries to study at U.S. universities.
B) IT professionals to work in international branches of their company.
C) spouses to accompany Americans working in IT jobs in other countries.
D) young technical professionals from other countries to work in the U.S.
Reference: Ethical Debates
50) Computer science students are encouraged to supplement their technical degrees with all of
the following "soft" business skills EXCEPT:
A) computer history.
B) interpersonal communication.
C) project management.
D) teamwork.
Reference: Sought-After Business Skills
51) Ten years ago, most IT jobs were ________ focused.
A) externally
B) internally
C) outwardly
D) globally
Reference: Sought-After Business Skills
52) Which of the following is considered to be a "soft" business skill?
A) Communication
B) Business acumen
C) Project management
D) All of the above
Reference: Sought-After Business Skills
12
53) Today's IT professionals are expected to work with:
A) external partners.
B) customers.
C) people from different divisions.
D) All of the above.
Reference: Sought-After Business Skills
54) ________ is the programming technique that combines HTML/XHTML and JavaScript and
is used for interactive Web pages.
A) AJAX
B) OOP
C) JDI
D) LISP
Reference: Sought-After Technical Skills
55) Despite the success of Windows, which operating system has a strong demand for skilled
workers?
A) PERT
B) Mac OS
C) Linux
D) AJAX
Reference: Sought-After Technical Skills
56) All of the following are currently sought-after technical skills EXCEPT:
A) Microsoft .NET.
B) Oracle.
C) TCP/IP protocols.
D) COBOL programming.
Reference: Sought-After Technical Skills
57) Oracle products include which of the following?
A) CGI
B) Relational databases
C) Multimedia
D) ERP systems
Reference: Sought-After Technical Skills
13
58) A person who knows technical skills such as HTML/XHTML, AJAX, and server
configurations as well as marketing, advertising, and graphic design is a good candidate for what
position?
A) Digital media specialist
B) HTML coder
C) Java programmer
D) Web administrator
Reference: Web Technologies, New Jobs
59) Which position designs, develops, tests, and documents new Web-based services for Web
sites?
A) Interactive Digital Media Specialist
B) Web Designer
C) Web Database Engineer
D) Web Application Engineer
Reference: Web Technologies, New Jobs
60) Which statement is NOT true about certification programs?
A) Once earned, the certificate is good for life.
B) The applicant must take and pass a certification exam.
C) Certification programs are available for many Microsoft products.
D) An applicant can prepare for an exam by studying on his own or taking a course through a
training facility.
Reference: Certification
61) What competencies are demonstrated by the Microsoft Certified Systems Engineer (MCSE)
certificate?
A) Windows Server 2003 implementation and LAN-based client/server administration
B) Java programming
C) Windows Server 2003, operating system, and LAN-based client/server development
D) Web site management
Reference: Certification
14
62) A person responsible for installation and maintenance of a SUSE Linux Enterprise Server
network would be interested in the ________ certificate.
A) A+
B) Cisco
C) CLA
D) MSCE
Reference: Certification
63) Sun Microsystems certifications are based on which programming language?
A) Visual Basic
B) Java
C) C++
D) C#
Reference: Certification
64) Which certification would an IT professional who could install, configure, and operate
LANs, WANs, or dial-up services seek?
A) NNP
B) CCNA/CCIE
C) CNE
D) MSCA
Reference: Certification
65) In a high-demand area such as systems engineering, the proper certification can increase
salaries by:
A) 3 to 5 percent.
B) 10 to 15 percent.
C) 20 to 25 percent.
D) 30 percent or more.
Reference: Certification
15
66) For what reason is a certificate rarely used as the sole factor in a hiring decision?
A) Certificates never expire, so the applicant may know only obsolete information.
B) Certificates are narrowly focused and do not indicate whether the applicant has a broad
knowledge of the field.
C) Certification exams are very simple; therefore, possession of a certificate does not guarantee
any competency with the product.
D) There is growing concern about the legitimacy of certificates because they can be purchased
from bogus Internet companies.
Reference: Certification
67) The use of videoconferencing by a physician to transmit patient information such as x-rays
and CT scans to a remote specialist is an example of:
A) remote medical sharing (RMS).
B) distance medicine (DM).
C) telemedicine.
D) e-medicine.
Reference: Emerging Technologies
68) The ________ industry is composed of organizations that focus on the development and
implementation of applications and technology.
Reference: Chapter Introduction
69) A(n) ________ is responsible for designing, coding, and testing software according to
specifications.
Reference: Traditional Information Technology Career Paths
70) A(n) ________ has the responsibility of installing, maintaining, and supporting computer
networks.
Reference: Traditional Information Technology Career Paths
71) A(n) ________ is expected to create cutting-edge technologies.
Reference: Traditional Information Technology Career Paths
72) Top senior-level positions in a corporation, such the Chief Information Officer, often require
a(n) ________ or ________.
Reference: Traditional Information Technology Career Paths
16
73) The ________ is a senior level manager who is in charge of all product development
activities.
Reference: Traditional Information Technology Career Paths
74) ________ is the transfer of labor from workers in one country to workers in another country.
Reference: Traditional Information Technology Career Paths
75) The field of ________ applies an interdisciplinary approach to the creation and maintenance
of quality systems.
Reference: Education for Traditional IT Careers
76) A(n) ________ seminar is usually presented to IT workers by the developer of a new
hardware or software product.
Reference: Continuing Education for Traditional IT Careers
77) Computerworld, InformationWeek, and Network Computing are examples of ________
journals.
Reference: Continuing Education for Traditional IT Careers
78) ________ is the largest computer-related trade show.
Reference: Continuing Education for Traditional IT Careers
79) The ________ is the oldest scientific computing society, providing access to computing
literature, publications, and special interest groups.
Reference: Continuing Education for Traditional IT Careers
80) Teamwork, communication, and business acumen are examples of ________ business skills.
Reference: Sought-After Business Skills
81) Project management includes the ability to plan and ________ a project.
Reference: Sought-After Business Skills
82) Knowledge of ________, an Internet transmission protocol, is a sought-after technical skill
in today's market.
Reference: Sought-After Technical Skills
17
83) ERP is an acronym for ________.
Reference: Sought-After Technical Skills
84) Congress has limited the number of H1B visas to ________ per year.
Reference: Ethical Debates
85) Congress created the ________ program to address the shortage of IT workers.
Reference: Ethical Debates
86) Critics of the H-B program say that it facilitates what amounts to ________ discrimination.
Reference: Ethical Debates
87) A(n) ________ designs, develops, and tests Web-based services for Web sites.
Reference: Web Technologies, New Jobs
88) New technology is bringing new jobs that are ________, involving artistic or communication
skills as well as technical skills.
Reference: Web Technologies, New Jobs
89) A(n) ________ installs and maintains firewalls, antivirus software, and security software.
Reference: Web Technologies, New Jobs
90) ________ is the skills and knowledge assessment process prepared by computer vendors and
professional associations.
Reference: Certification
91) To retain certification, you may need to take ________ courses.
Reference: Certification
92) Vendors and trainers claim that employers who hire certified employees have less downtime
and ________ IT costs.
Reference: Certification
93) The ________ certificate validates vendor-neutral skills for network technicians.
18
Reference: Certification
94) Certification provides a(n) ________ that enables prospective employers to assess an
applicant's skills.
Reference: Certification
95) The ________ certificate demonstrates vendor-neutral skills and competency for information
security practitioners.
Reference: Certification
96) The ________ certificate is a performance-based certification for Red Hat Linux network
design, deployment, and administration.
Reference: Certification
19
97) The Network+ certificate validates vendor-neutral skills for ________.
Reference: Certification
98) The combination of computers and medical expertise is called ________.
Reference: Emerging Technologies
99) Research indicates that technology demand to the year 2016 will be weak.
Reference: Traditional Information Technology Career Paths
100) There are currently enough students graduating from U.S. colleges with degrees in
computer science.
Reference: Traditional Information Technology Career Paths
101) Ten years ago, many people got into IT careers by obtaining a job with a software
development firm, or vendor.
Reference: Traditional Information Technology Career Paths
102) In a recent survey, 83 percent of surveyed U.S. corporations stated that they require a four-
year college degree for entry-level programming jobs.
Reference: Traditional Information Technology Career Paths
103) Security specialists will be in high demand to protect data, communication, and
technological investments.
Reference: Traditional Information Technology Career Paths
104) The most effective job seekers will be those who have only in-depth technology skills.
Reference: Traditional Information Technology Career Paths
20
105) Offshoring is the transfer of labor from other countries to the United States.
Reference: Traditional Information Technology Career Paths
106) Computer science and management information systems are basically similar academic
departments.
Reference: Education for Traditional IT Careers
107) CS programs are more technically-oriented than MIS programs.
Reference: Education for Traditional IT Careers
108) MIS programs usually involve several semesters of higher mathematics.
Reference: Education for Traditional IT Careers
109) Management information systems departments are usually located in the engineering
college.
Reference: Education for Traditional IT Careers
110) MIS programs focus on the practical applications of information systems and technology.
Reference: Education for Traditional IT Careers
111) Systems engineering looks at the combination of people, organization, and technologies.
Reference: Education for Traditional IT Careers
112) A disadvantage of systems engineering is that students do NOT learn project management.
Reference: Education for Traditional IT Careers
113) Most computer industry trade journals are also published on the Web.
Reference: Continuing Education for Traditional IT Careers
21
114) Very few companies pay for training for their employees.
Reference: Continuing Education for Traditional IT Careers
115) As it relates to training, one hour of professional instruction is equivalent to at least ten
hours of ad hoc learning .
Reference: Continuing Education for Traditional IT Careers
116) A good way to network and learn about the latest trends in the industry is to attend
conferences and trade shows.
Reference: Continuing Education for Traditional IT Careers
117) Joining professional organizations can provide valuable career contacts.
Reference: Professional Organizations
118) The Consumer Electronics Show is open to the general public.
Reference: Continuing Education for Traditional IT Careers
119) Due to high career demand, IT workers do NOT need to learn how to manage their careers.
Reference: Alternative Information Technology Career Paths
120) Today, IT careers are primarily internally focused.
Reference: Sought-After Business Skills
121) An example of a soft skill is business acumen.
Reference: Sought-After Business Skills
122) TCP/IP is a highly sought-after technical skill.
Reference: Sought-After Technical Skills
22
123) The best preparation for a successful IT career still involves the invaluable theoretical
background that a four-year degree provides.
Reference: Sought-After Technical Skills
124) New technology brings more jobs as well as new types of jobs..
Reference: Web Technologies, New Jobs
125) Many companies are hiring students who have taken many computer classes but possess
degrees in other fields.
Reference: Web Technologies, New Jobs
126) Increasingly, companies are looking for Web administrators who understand marketing,
advertising, and graphic design.
Reference: Web Technologies, New Jobs
127) A Web database engineer uses multimedia software to create presentations, including
animation and video.
Reference: Web Technologies, New Jobs
128) Companies do NOT value certifications.
Reference: Certification
129) Even in areas of low demand, certifications often guarantee higher pay.
Reference: Certification
130) A risk of certification is that people with narrow training may NOT be able to adjust to
rapidly changing technologies.
Reference: Certification
23
Match the following associations to their descriptions:
131) Association for Computing Machinery (ACM)
Reference: Continuing Education for Traditional IT Careers
132) Association for Women in Computing (AWC)
Reference: Continuing Education for Traditional IT Careers
133) Women in Technology International (WITI)
Reference: Continuing Education for Traditional IT Careers
134) World Organization of Webmasters (WOW)
Reference: Continuing Education for Traditional IT Careers
135) Network Professional Association (NPA)
Reference: Continuing Education for Traditional IT Careers
A) Oldest and largest scientific computing society
B) Promotes the advancement of women in the IT field
C) Provides programs and services for networking professionals and students
D) Provides education and certification for Web professionals
E) Empowers women in business and technology
Match the following terms to their meanings:
136) Job fair
Reference: Continuing Education for Traditional IT Careers
137) Trade show
Reference: Continuing Education for Traditional IT Careers
138) Trade journal
Reference: Continuing Education for Traditional IT Careers
24
139) Professional association
Reference: Continuing Education for Traditional IT Careers
140) Training seminar
Reference: Continuing Education for Traditional IT Careers
A) Presented by developers or companies to teach new technologies
B) Helps you keep up with your area of interest and provides valuable career contacts
C) Offers on-the-spot interviews
D) Showcases new products and services
E) Indispensable resources for IT professionals
Match the following skills to their descriptions:
141) AJAX
Reference: Sought-After Technical Skills
142)Oracle
Reference: Sought-After Technical Skills
143) TCP/IP
Reference: Sought-After Technical Skills
144) Networking
Reference: Sought-After Technical Skills
145) Linux
Reference: Sought-After Technical Skills
A) Includes Ethernet, TCP/IP, and LAN administration
B) Includes skills operating system configuration and maintenance, networking, and systems
programming
C) Includes experience with relational databases and client/server application tools
D) Knowledge of Internet protocols for external Web servers and internal intranets
E) Combines HTML/XHTML and JavaScript to provide Web 2.0 development techniques
Match the following job titles with their descriptions:
25
146) Systems Administrator
Reference: Traditional Information Technology Career Paths
147) Systems Analyst
Reference: Traditional Information Technology Career Paths
148) Software Architect
Reference: Traditional Information Technology Career Paths
149) Software Engineer
Reference: Traditional Information Technology Career Paths
150) Programmer Analyst
Reference: Traditional Information Technology Career Paths
A) Designs, codes, and tests software according to specifications
B) Installs, maintains, and supports the operating system
C) Interacts with users and application developers to design information systems
D) Manages the details of software development projects
E) Challenged to create new, cutting-edge technologies
Match the following job titles with their descriptions:
151) Interactive Digital Media Specialist
Reference: Web Technologies, New Jobs
152) Web Database Engineer
Reference: Web Technologies, New Jobs
153) Web Application Engineer
Reference: Web Technologies, New Jobs
26
154)Web Designer
Reference: Web Technologies, New Jobs
155) Network Security Specialist
Reference: Web Technologies, New Jobs
A) Uses multimedia software to creating engaging presentations
B) Designs and maintains databases deployed on the Web
C) Designs, develops, tests, and documents new Web-based services
D) Works with internal and external customers to create Web sites
E) Installs and maintains security software and maintains network security
27
