Tourism & Hospitality Organizations
Tourism & Hospitality Organizations
Tourism Organizations
Since tourism and hospitality is a diverse industry made up of many different segments,
there is a need to interrelate and share information. This has led to the establishment of
several public and private organizations at the international, national, regional, state,
and local levels.
International Organizations
The UNWTO is the chief international organization in the field of travel and tourism. It is
an intergovernmental technical body which deals with all aspects of tourism. It began its
legal existence on January 2, 1975.
It is the only organization whose activities cover all sectors of tourism on a worldwide
basis. It provides an international forum where tourism officials, whether in the
government or not, can discuss problems and exchange ideas. Membership is open to
representatives of the private sector.
The UNWTO has the same legal character as the United Nations and its specialized
agencies. It has three important legally functioning bodies: the General Assembly, the
Executive Council, and the Secretariat directed by a secretary-general.
The primary aim of the UNWTO is to promote and develop tourism; and to contribute to
the economic development, international understanding, peace, prosperity, and universal
respect for human rights; and fundamental freedoms for all without distinction as to
race, sex, language, or religion.
The ICAO is an organization of around 134 governments established for the purpose of
promoting civil aviation on a worldwide scale. It was established at the Chicago
conference of 1944. The 96 articles of the Chicago convention established the privileges
and restrictions of the member countries.
The purpose of ICAO is dedicated to developing safe and efficient international air
transport for peaceful purposes and ensuring a reasonable opportunity for every state to
operate international airline.
The International Air Transport Association was established in 1945 in Havana. It was
composed of airline operators attached to the national delegations of the ICAO
conference in Chicago. At present, membership includes more than 112 scheduled
airlines. Their objectives are to promote safe, regular, and economical air transport,
faster air commerce, and study problems connected with the industry. IATA serves as
the agency through which airlines seek jointly to solve problems that cannot be solved
individually. It is involved in standardizing tickets, prices, weight bills, baggage checks,
and other documents. This helps make travel uniform throughout the world.
The World Travel and Tourism Council is the only global forum whose members are the
top decision makers in the travel and tourism industry. It is the only body representing
the private sector in all parts of the industry worldwide. The over 150 members comprise
of CEOs, presidents or chairmen of airlines, airports, hotels, cruise lines, travel agencies,
tour operators, and travel technology suppliers. It is a nonprofit organization.
Some countries and regions feel that it is important to bond together to strengthen their
respective tourism programs. These regional organizations have become excellent
sources of information.
The Organization for Economic Cooperation and Development was set up in a convention
signed in Paris on December 14, 1960. Tourism is an integral part of its objectives.
Recognizing this, the OECD established a tourism committee responsible for coordinating
studies, organizing meetings of member countries to improve statistical methods of
monetary exchange and accounting, and assessing the policies of member countries and
their impact to tourism.
The Pacific Asia Travel Association (PATA) was organized in Hawaii in 1951. It is
composed of more than 1,000 organizations, including governments, air and steamship
lines, wholesale and retail travel agencies, ground carriers, hotels, publishers,
advertisers, public relations firms, and travel associations with major interests in the
Pacific area. Its purpose is to develop, promote, and facilitate travel in the Pacific area.
PATA has initiated the "PATA Code for Environmental Tourism." In this code,
environmentally responsible tourism means tourism which recognizes the necessity of
ensuring a sustainable future. PATA organizes a wide range of conferences, reports,
advertising, training programs, and seminars.
The Caribbean Tourism Association was founded in 1951 to encourage and assist in the
development of tourism throughout the Caribbean area. The main objective is the
development of sustainable tourism for economic and social benefit of Caribbean people.
To carry out these objectives, the CTA publishes brochures, films, reports, newsletters,
and other information about the countries' size, language, currency, and so on.
Another organization which focuses on tourism and which recently achieved official
status as an international governmental organization is the Asia-Pacific Economic
Cooperation (APEC). It represents 15 countries, namely, Australia, Brunei, Canada, Hong
Kong, Indonesia, Japan, Korea, Malaysia, New Zealand, and People’s Republic of China,
Philippines, Singapore, Taiwan, Thailand, and United States.
The purpose of APEC is to establish coordination of national economies for the benefit of
countries in the Asia-Pacific region as a whole. APEC has 10 working groups including
Tourism, Telecommunications, and Transportation.
Others
Other regional travel associations include the South American Tourism Organization
(SATO), the European Travel Commission (ETC), and the Common Market Travel
In order to achieve national development, the government should clearly delineate its
policy with regard to tourism and other development options.
Countries that are visited by tourists have an official organization that regulates and
encourages tourist activities. Its importance varies from one country to another. The
national tourism organization may be highly structured, centralized, and controlled. The
national tourism office is responsible for the promotion of tourism in a particular country
and for the overall development of the tourist industry.
The Department of Tourism (DOT) is the primary government agency charged with the
responsibility to encourage, promote, and develop tourism as a major socioeconomic
activity; to generate foreign currency and employment; to spread the benefits of tourism
to a wider segment of the population, and to assure the safe, convenient, enjoyable stay
and travel of foreign and local tourists in the country.
The TPB shall be responsible for marketing and promoting 'the Philippines domestically
and internationally as a major global tourism destination, highlighting the uniqueness
and assisting the development of its tourism products and services, with the end in view
of increasing tourist arrivals and tourism investment.
Implement and realize a restoration and redevelopment plan for the present and future
development, management, and promotion of Intramuros as a national heritage site, by
forging strategic partnerships that ensure its orderly, timely, inclusive, and sustainable
development.
To provide fully developed and well-maintained parks for the Filipinos' wholesome
recreation and sociocultural education which will contribute toward the enrichment of the
national identity and heritage, in partnership with concerned communities and
nongovernment organizations (NGOs).
1. Areas of Responsibility
2. Rizal Park
3. Paco Park
4. Pook Olivia De Salamanca
5. Mabini Shrine.
6. Pook ni Maria Makiling Park
7. Burnham Park
1. Cinema in the Open Air is a seasonal public service of the NPDC in the Rizal Park
Open-Air Auditorium in Ermita, Manila;
2. Concert at the Park is a weekly free concert staged every Sunday in the Rizal
Park Open-Air Auditorium in Ermita, Manila, from 6 PM to 7 PM. This event has
won the Catholic Mass Media Hall of Fame Award for Best Cultural Program;
3. Labs Kita Sabado is another weekly free event staged every Saturday in the Rizal
Park Open-Air Auditorium in Ermita, Manila, from 6 PM to 7 PM. Modern
performances such as ballet, pop concerts, theater performances, acrobatics, and
acoustic nights are featured in Labs Kita Sabado;
4. Paco Park Presents is a musical presentation every Friday at 6 PM in Paco Park,
Manila. The musical is aired nationwide in front of a "live" audience at PTV
Channel 4.
Nayong Pilipino is the only tourist complex showcasing the many primary attractions and
scenic places in the Philippines. It is a major administrative and operational concern of
the agency to keep its facilities and surroundings in the best condition. Rehabilitation,
restoration, and construction programs are necessary to ensure a fine collection of
miniature Philippine attractions which reflect Filipino history and culture.
This organization operates duty and tax free merchandising system in the Philippines.
The DFPC shall have the exclusive authority to operate or franchise out stores and shops
that would sell, among others, duty- and tax-free merchandise, goods, and articles, in
international airports and seaports.
In recognition of their contribution to the economy of the country through the foreign
exchange inflow and revenues that they generate, the Balikbayan Law provides
balikbayans with special tax-free shopping privileges in government owned and
controlled-operated duty-free shops.
The law which is under the administration of the Department of Tourism includes a
Kabuhayan Shopping privilege allowing tax-exempt purchase of livelihood tools and the
opportunity of availing the necessary training to enable the balikbayans to become
economically self-reliant members of the society upon their return to the country.
To attract foreign nationals and former Filipino citizens to retire, invest, and reside in the
Philippines, with a vision to make our country a leading and significant destination for
the world's retirees, seniors, and elderly. PRA recommends to the Bureau of Immigration
(B1) the issuance of Special Resident Retiree's Visa (SRRV). a multiple-entry visa with
limited tax-free privileges to all qualified foreigners and former Filipinos who wish to
make the Philippines their second home.
Several professional tourism organizations have been established to bridge the gap
between government and industry. By working together, they promote a very favorable
tourism climate. Some of these organizations are described below:
The United States Travel Data Center is an independent, nonprofit research and
educational organization which aims to improve the quality and range of statistical data
describing travel and tourism.
The Travel and Tourism Research Association is concerned with travel research,
specifically in improving the quality and effectiveness of research in the travel industry.
Through a series of conferences, reports, and a journal, the association aims to maintain
The American Society of Travel Agents is one of the largest travel associations in the
United States. It includes travel agencies and tour operators from the United States and
Canada. Allied memberships are available to other sectors of the travel industry such as
airlines, railroads, bus lines, car rental firms, hotels, as well as government and
educational institutions.
The objectives of the Universal Federation of Travel Agents Association are: to act as a
negotiating body for the various branches of the tourism and travel industries on behalf
of travel agents; to give professional and technical advice and assistance to travel
agencies on the world economy and tourism; and to improve the prestige and public
recognition of travel agents.
The World Association for Professional Training in Tourism is concerned with vocational
training.
The Council on Hotel, Restaurant, and Institutional Education was founded in 1946 as a
nonprofit association for schools, colleges, and universities offering programs in hotel
and restaurant management, food service management, and culinary arts. In recent
years, its focus has expanded to include the enhancement of professionalism at all levels
of the hospitality and tourism industry, such as food, lodging, recreation, and travel
services. CHRIE works to foster the international advancement of teaching, training,
learning, research, and practice in the field of hospitality and tourism. It provides access
to information, research, shared resources, talented people, and progressive ideas.
ATME aims to assist travel marketing executives toward greater personal achievement,
success, and satisfaction.
The Society of Travel and Tourism Educators was founded in 1980. Its original members
were only 15. At present, there are 300 members representing all levels of travel and
tourism educators. The members come from the United States, Canada, as well as the
international education community. Its office is in New York, USA.
The Philippine Travel Agencies Association was established in 1979. It was born out of a
union of the national associations of the outbound travel agencies and inbound tour
operators. It aims to foster unity in the travel industry and to promote the welfare of its
members and the traveling public. The objectives of the PTAA are:
The Hotel and Restaurant Association of the Philippines was founded on September 12,
1952 by executives from the leading hotels and restaurants in Manila. Its main objective
is to upgrade the management skills and personnel services to maintain proper
standards at home as well as keep abreast with progressive trends abroad.
To realize its objectives, countless seminars, workshops, and conventions were held
through the years both on regional and national levels. It also conducted in service
training in top hotels and restaurants in the Philippines as well as food and table service
demonstrations. Observation teams went to many parts of the country to assess the
situation of establishments in the area and determine the areas where training was
needed most.
1. to unite all colleges, universities, and schools with tourism programs with the end
in view of training and developing their students for a productive and meaningful
career in tourism;
2. to promote a closer working relationship between educators and industry;
3. to put out a journal which will publish research studies, articles, and up-to date
information with regard to the tourism industry;
The Council of Hotel and Restaurant Educators of the Philippines is a bona fide
organization of hotel and restaurant educators of the Philippines founded by Dr. Ignacio
Pablo and duly registered with the Securities and Exchange Commission. The Council has
the following objectives:
The Women in Travel, Philippine Chapter was organized in 1980. It is an affiliate member
of the International Federation of Women in Travel Organization (IFWTO) which has a
worldwide membership of 5,000.
The members are the top female executives of airlines, hotels, travel agencies, tour
operators, and other companies involved in the travel business.
1983 – Women in Travel Philippines hosted the Pacific Regional Conference attended by
delegates from Asia, Australia, California, and New Zealand;
1989 - The "Save the Environment" project was launched by the Women in Travel in
Boracay;
1990 – The first Women in Travel Tourism Services Training was held in Boracay in
cooperation with the Department of Tourism;
1992-1994 – The third and fourth Tourism Services Workshop was held in Boracay;
1995 – The Women in Travel Philippines, together with the Department of Tourism, was
awarded the PATA Grand Gold Award (Education Category);
1. to bring more events into the country by working more closely with professional
associations, as well as encouraging members to create their own events;
2. to upgrade the skills of those involved in the industry through
educational seminars;
3. to professionalize the association's ranks and achieve a better
working relationship through open communication and networking;
4. to represent the industry's concerns with venues, suppliers, and
concerned government agencies. The members of PACEOS are professional
convention/exhibition organizers, venues, booth contractors, convention hotels,
and exhibition freight forwarders.
The Network of Independent Travel Agencies is the official association of non IATA Travel
Agencies which was established in 1986. Its objectives are the following:
The Movement of Incentive Travel Executives was organized on August 29–30, 1991 by
the Tourism Promotions Board (TPB), formerly Philippine Convention and Visitors
Corporation (PCVC), in cooperation with the New York-based Society of Incentive Travel
Executives (SITE). The objectives of MITE are:
The Philippine Association of Accredited Tourist Guide Lecturers Inc., formerly Guides
Inc. (Philippines), was organized on May 21, 1986 as a nonstock, nonprofit entity. It
aims to attain the following:
1. development among the officers and members the value of nationalism, honesty,
self-reliance, collectivism, and social concern;
2. effective promotion of the country's natural and cultural attractions to domestic
and international tourists;
3. upgrading of the competencies of its members and provisions of opportunities for
professional growth and development;
4. inculcation of discipline, love for work, and commitment among its members;
5. constant maintenance of efficient and highly qualified tour guides; and
6. establishment and maintenance of linkages with tourism business enterprises.
At present, the association has a membership of 320 tour guides. The Philippine
Association of Accredited Tourist Guide Lecturers Inc. is a member of the World
Federation of Tour Guides Association and a potent organizational arm of the
Department of Tourism (DOT). It conducts and sponsors seminars and workshops to
further educate and enlighten its members on the various aspects of tour guiding. It
publishes a journal, Guides Gazette, which keeps all members posted on the latest
trends, activities, and programs of the industry. It also maintains a library where
members can get more information through books, journals, and other materials.
TEAM PHILIPPINES, founded by Mr. Robert Lim Joseph, envisions to become a leading
and productive organization that fosters strong partnership between the industry and the
academe that will lead to the rapid growth of the domestic and global tourism and
hospitality industry.
TEAM PHILIPPINES commits itself to provide the necessary assistance, training, and
service to higher education institutions offering tourism and hospitality management
programs for the growth and career development of the faculty and students in order for
them to become professionally competent, intellectually competitive, and socially
responsible persons.
Objectives:
References: