The Complete Report on CSR Activities of Nestle
Nestlé India Limited, a leading Nutrition, Health and Wellness Company has been in India
for about 100 years. The company, since its inception, has projected a responsible behaviour
by ensuring the welfare and upliftment of communities around which it operates. The
company believes that creating better livelihood opportunities for the communities residing
around its operations is its responsibility.
Through its Corporate Social responsibility (CSR) initiatives, Nestle focuses on areas in
which it can create maximum value. These areas include:
Nutrition: India bears the double burden of malnutrition for a large part of her
population. Nestlé’s CSR initiatives aim at improving nutrition awareness of
communities with a special focus on school children.
Water and Sanitation: India is among the world’s most water-stressed countries. Many
citizens of India do not have access to safe drinking water. The CSR initiatives of
Nestle India aims to help farmers with techniques to reduce water usage in
agriculture, raise awareness on water conservation and provide access to safe drinking
water and sanitation.
Rural Development: Nestle CSR has chosen to focus on rural development in order to
support the sustainable development of farmers, which would allow them to grow as
the company grows.
o CSR at Nestle
Nestle firmly believes in the purpose of ‘Enhancing quality of life and contributing to a
healthier future’. The company operates around this mantra and is mindful of the needs of the
communities around it. It not only strives to be sustainable with the community but also
works to make a positive difference and create maximum value for the society.
Nestle India focuses its efforts in society on the three pivotal ambitions of enabling healthier
and happier lives for individuals and families, on helping develop thriving and resilient
communities, and on stewarding the planet’s natural resources for future generations, with
particular care for water.
Nestle believes in creating partnerships with stakeholders including communities, academia,
civil society, expert organisations and so on. It chooses to take up such CSR activities that
have been aligned with national priorities such as public health, education, livelihood, water
and sanitation etc. These areas are mapped with the activities as prescribed in Schedule VII to
the Companies Act, 2013.
Nestle India Limited spent more than the prescribed 2% in corporate social responsibility
programs in the financial year 2018-19. While the prescribed CSR expenditure as per Section
135 of the Companies Act, 2013 was 38.07 crore rupees, actual CSR spend during the year
amounted to INR 38.31 crores
o CSR Policy
The Company follows a structured governance procedure to monitor CSR activities. The
CSR Policy is governed by the Board of Directors. In terms of the Companies Act, 2013 the
Board of Directors have constituted the Corporate Governance and Social Responsibility
Committee (‘CSR Committee’) to formulate and recommend to the Board of Directors the
CSR Policy indicating activities to be undertaken as specified in Schedule VII and the
amount of expenditure for the CSR activities.
The CSR Committee monitors the CSR Policy of the Company from time to time. The CSR
Department monitors the status of each project and reports its findings to the CSR Committee
periodically. In addition, Independent Director(s) may visit one or more projects, from time
to time and report their findings to the CSR Committee.
o CSR Committee
The Nestle India’s Corporate Social Responsibility Committee comprises of:
1. Dr. (Mrs.) Swati A. Piramal (Chairman of L&T CSR Committee)
2. Ms. Rama Bijapurkar
3. Mr. Suresh Narayanan
Nestle Healthy Kids Programme – CSR in Nutrition – Project Jagriti
India is home to 40 million stunted children and Nestle believes that no child should suffer
health concerns because of the lack of resources and access to nutritional food. Malnutrition
impacts not only the present of the country but also the future as these stunted children will
become leaders of tomorrow. As Nestle is one of the foremost nutrition companies in the
world, it chose to create a healthier India through education, information and intervention.
Project Jagriti – A unique partnership to create healthier communities
Nestle CSR partnered with MAMTA Health Institute for Mother and Child to realise their
shared vision of creating healthier communities. The project has a specific focus on 4 groups
consisting of adolescents, pregnant women, lactating mothers and married couples. Creating
an enabling environment for the women, it targets the sensitization to institutional deliveries,
post-natal visits to the hospital, awareness on family planning. As malnutrition affects an
individual over his/her entire life, the project makes considerations and strategies which
minimise this effect and bring about a holistic development of the individual.
It focuses on creating awareness about early initiation of breastfeeding, exclusive
breastfeeding and improving breastfeeding practices in the community. Adolescents are
included by conducting sessions which covers topics of hygiene, health, menstrual hygiene,
and other important topics related to health. Young couples are provided access to family
planning services, made aware of gender equity norms, and are counselled and educated on
preconception care, marital communication, issues of preventive mental, sexual and
reproductive health.
This CSR initiative by Nestle has a dedicated team of outreach workers who conduct door to
door awareness visits to counsel those who are in need of it. The outreach workers primarily
act as facilitators for the groups, guiding from the backdrop to encourage peer to peer
learning.
Initially, the programme embedded the peer mentorship approach as it enabled a smoother
transfer of knowledge with group members being educated by a person who is from the same
community and aware of a similar situation. In 2019, the programme moved to system-led
approach with a focus on counselling and development of front- line workers such as
Accredited Social Health Activists (ASHA) and Anganwadi Workers etc. This approach is
useful in populations that are deficient in knowledge and unaware of their health needs and
rights.
The programme started with a pilot in Delhi in year 2014, reaching out to over 100,000
people in marginalized communities. In 2019, the Company scaled up the programme in high
priority districts across Delhi (West Delhi); Uttar Pradesh (Banda, Lucknow, Prayagraj,
Varanasi, Kaushambi); Maharashtra (Nagpur); Rajasthan (Churu, Sri Ganganagar); and
Odisha (Bolangir, Naupada).
Till 2019, the programme has impacted over 5 million lives across 8 states and Union
Territories in India.
Nestle Healthy Kids Programme – 10 years of promoting adolescent’s
nutrition, health and wellbeing
20% of India’s population constitutes adolescents (10 to 19 years), which makes adolescent
health particularly important to meet the Sustainable Development Goals (SDGs) – a set of
universal goals to end poverty, hunger and achieve equality.
The Nestlé Healthy Kids Programme was a breakthrough initiative which was launched in
2009 to show the company’s commitment to promoting nutrition, health and wellbeing
among adolescents.
Nestle has extensively worked in the nutrition domain all over the world and it uses this
knowledge and core competency in its CSR activities as well. Creating and selling products
in the health and nutrition space has armed the company with the right knowledge on how to
tackle the evil of malnutrition. The key to Nestle Healthy Kids Programme is the
understanding of a balanced diet, healthy eating habits, awareness of food and personal
hygiene and regular exercises in form of some physical activity like sports and games.
This CSR program was started by Nestle in 2009 and it is celebrating its 10th year of
implementation. Over the last 10 years, the programme has done some phenomenal work and
has expanded to include other facets of tackling the problem of malnutrition. It also includes
parents and teachers as direct beneficiaries in the programme as they are important
stakeholders if we are to defeat malnutrition.
Nestle CSR collaborates with other partners with a common cause who have the expertise in
the local conditions to create real impact and bring about a real change in the life of the
community where the company operates. The company is implementing this programming in
two modes:
1. Conduct Classroom sessions in partnership with Six Regional Universities
2. Partnering with Magic Bus India foundation that has pioneered the ‘Sports for
Development’ model
a) The classroom sessions are conducted in partnership with Universities through the
Department of Home Science and Food Science, wherein information on the nutrition status
of the local food habits is collected through their extension activities and the programme
content is developed jointly with Nestlé India team. Each student receives nutrition training –
encouraging them to eat more vegetables and fruits, ensuring their meals are as nutritious and
diversified as possible. Pre and post programme behavioural and knowledge tests are
conducted to measure the effectiveness of learning and implementation.
b) Embracing non-traditional learning method of ‘sports for development’, implementing
partner Magic Bus India Foundation, engages with the adolescents in interactive sessions in
which they receive nutrition knowledge and are encouraged to play regularly. By their very
nature, sports is about participation, inclusion and a sense of belonging, and as a result of the
Magic Bus sessions, the entire community comes together to promote a healthier lifestyle.
Till 2019, over 3 lakh adolescents across 23 states have been encouraged to live healthier
lives through Nestlé Healthy Kids Programme.
o Water Conservation
70% of India’s population depends on agriculture and hence puts tremendous pressure on the
water resources of the country. In spite of being blessed with perennial rivers, major regions
in India are facing water scarcity. India’s water withdrawals are one of the highest in the
world and it needs to start focussing on water productivity which will lead to higher
agricultural production with depleting water resources. ‘Water Productivity Mapping of
Major Indian Crops’ a study conducted by NABARD and ICRIER indicates that rice and
sugarcane are examples of unsustainable use of water resources. So Nestle CSR has started a
pilot project targeting these two crops.
Nestle launched a water stewardship CSR initiative with AgSri at the Kabini river Basin in
Karnataka to develop sustainable agricultural practices for rice and sugarcane. As agriculture
is the largest user of water from the catchment, engaging farmers on ecologically sustainable
practices of System of Rice Intensification (SRI) and the Sustainable Sugarcane Initiative
(SSI) are helping to reduce the agricultural water withdrawal and improving agricultural
productivity. These interventions make it possible to have more yield and good income by
using less seeds, less water and fewer fertilizers besides reducing the number of labourers and
expenditure.
Till the year 2019, over 300 progressive farmers have adopted the SSI and SRI methods in
their farm fields, covering total area of 180 hectares for both sugarcane and paddy.
o Nestle CSR – Project Serve Safe Food
In India, street food is a delicacy and provides employment and livelihood to a large portion
of its population. Street food vending makes a major contribution to the local economy but
lack of training in food safety and good hygiene practices is widespread among these street
food vendors. This puts street foods at risk of contamination at all stages of handling.
Street food vendors lack access to resources and knowledge about standard hygiene practices.
COVID-19 pandemic has created another roadblock in the lives of the street food vendors.
Street foods are almost always stored at wrong temperatures and sold from vending sites
including kiosks, make-shift accommodation, and pushcarts as well as other temporary
structures. The Government of India is undertaking several initiatives to improve the existing
scenario. The Food Safety and Standards Authority of India (FSSAI) is implementing
programmes that involve training and capacity building of the street food vendors .
Nestle believes there is a huge scope to better the livelihoods of street food vendors and also
make the street food safer and more hygienic. In 2016, the Company launched Project ‘Serve
Safe Food’ to provide training to the street food vendors to enable them to voluntarily adopt
the hygienic practices that improve food quality. The programme involves collaborative
approach, The Company partner with local authorities and the training is conducted by
National Association of Street Vendors of India (NASVI) which includes topics such as good
food handling practices, waste disposal, health, personal and cart hygiene. With these
training, the street food vendors learn about simple aspects of food hygiene such as hand
washing practices and usage of disposable gloves etc. The street foods vendors under good
sanitary conditions prevents the spread of foodborne diseases. It also contributes to increasing
in sales, as a clean food stand or premise attracts more consumers based on aesthetic appeal.
Till 2019, the programme has been implemented across 17 states/UTs including Telangana,
Karnataka, Meghalaya, Puducherry and Assam., impacting over 20,000 street food vendors
who were also awarded a certificate and presented a hygiene kit at the end of the training.
o Sanitation Initiatives
Access to basic sanitation is a luxury for many citizens in India. Open Defecation is often a
result of lack of infrastructure. Considering the health risks associated with open defecation,
especially for women, the government of India with its ‘Swachh Bharat Abhiyan (Clean India
Mission) is working to sensitise the population about sanitation issues and has brought
sanitation into the prime focus of the policymakers, private sector and citizens for
collaborative action.
Nestle strongly believes in the cause of safe sanitation for healthy living. Through its CSR
initiatives, the company is committed to increasing access to sanitation.
Nestle under its CSR initially focused on constructing sanitation facilities around its factory
locations. As the company focuses on the holistic development of communities, it observed
that majority of the schools in the area it operated, lacked separate toilets for boys and girls.
This is a major concern for the female students of the area who choose to drop out of the
schools in the absence of safe sanitation facilities.
With an aim to create an equitable educational opportunity for males and females, the Nestle
CSR has been supporting the construction of modern, easily maintainable modular toilets for
girl students in schools across all its factory and branch locations. hygiene facilities in these
schools are providing the basis of a healthy learning environment, encouraging education and
empowerment of female students.
Till 2019, the Company has been able to benefit over 200,000 female students by setting up
sanitation facilities in over 600 government schools.
o Nestle CSR Rural Development – Project Vriddhi
A majority of India’s population lives in villages. It is therefore important to focus on the
development of villages in order to ensure inclusive development of the country.
Nestle launched Project Vriddhi under its CSR initiatives in order to work towards building a
healthier society and positively impacting the lives of people in marginalised communities.
Project Vriddhi, in collaboration with SM Sehgal Foundation, is a three-year village adoption
project started in 2019. The project is aimed at improving the livelihoods of 1,500 people in
Rohira village in Nuh district, Haryana.
Project Vridhi focuses on improving access to clean drinking water for communities,
promoting water-saving irrigation practices, increasing awareness on nutrition, enhancing
farm productivity and providing a healthy learning environment in schools by improving
hygiene and sanitation practices. The project team is working towards the village slowly
evolving to a level of sustainability and continue the developmental progress even without
direct participation in the day to day affairs of the local community.
o Plastic Waste Management Awareness
The use of plastic is vital in the prevention of food wastage, food storage and ensuring quality
and safety of food products. However, lately, the irresponsible disposal of plastic waste has
led to plastic pollution in the environment, which has ultimately disturbed the natural
environmental ecosystem.
In order to generate awareness about safe disposal of plastic waste, Nestle CSR is working to
create awareness about anti-littering and waste segregation at source, which is a key to
establish sustainable waste management systems.
o Project HILLDAARI
Nestle CSR has initiated the project “HILLDAARI” in Mussoorie, Dalhousie, and Nainital in
order to empower waste workers. The project focuses on working collectively with local
stakeholders like urban local bodies, institutions, residents, households, waste generators, and
waste workers to raise awareness about anti-littering and segregation at source.
Conclusion
Nestlé’s CSR initiatives, founded on strong principles of transparency, honesty, integrity and
fairness are playing a significant role in building an equitable and just society in the country.