Asp en D
Asp en D
* Off
P15 P14 P1 P14 P1
O1 O7 O1 O7 +
P14 P13 P2 P13 P2
P13 P12 P3 O2 O8 S/P P12 P3 O2 O8
O3 O9 - + O3 O9
P12
P11
P11
P10 l
* P4
P5 O4 O10
P11
P10 l P4
P5 O4 O10
-
Display in normal
/ test mode Possible Effect Possible Cause Check
E1000 - Dosing unit (DUC) defect
NM: / - Normal mode: error is stored; program can not be Normal mode: 0) switch off and on for reset
TM: started with i-Dos activated 1) failure in dosing unit electronics (DUC) 1) check/replace control (DUC), and wiring, connector
- Test mode: FATAL ERROR with a) only 2) detergent dispenser tray defect (wiring, and pump of the detergent dispenser tray
connector, detergent pump) 3) empty detergent dispenser tray before automatic
Test mode: test is started
3) liquid is detected in the detergent dispenser tray Normal mode
P2: Automatic test
E1010 - Dosing unit (DUC), communication error
NM: / - Normal mode: - error is stored; 1) faulty power unit – dosing unit communication 0) switch off and on for reset
TM: Test mode: - FATAL ERROR with a) only 1) check wire harness between power and dosing unit
Normal mode
E1020 - Error of detergent dispenser tray
NM: / - washing program can not be started if i-DOS is 1) failure in dosing pump, 0) switch off and on for reset
TM: activated 2) motor, 1) insert the dosing tray up to the stop
- no automatic dosing possible 3) level sensor 2), 3) Check / replace wire harness between dosing
unit and dosing tray, dosing pump
P16: i-Dos
E1101 - Hygienic steam unit, control unit (HSU CU) defect
NM: / Normal mode: - error is stored; 1) wire harness unplugged / defect 0) switch off, wait for 30s and switch on for reset
TM: - program is continued without hygienic steam functions 2) failure in hygienic steam control unit 1) - 2) check wire harness, hygienic steam control
Test mode: - program is halted unit
P17: Ozone / P18: Fog
E1102 - Hygienic steam unit, fan defect
NM: / Normal mode: - error is stored; 1) wire harness / fan unplugged / defect 0) switch off, wait for 30s and switch on for reset
TM: - program is continued without hygienic steam functions 2) failure in hygienic steam control unit 1) - 2) check wire harness, fan, hygienic steam
Test mode: - program is halted control unit
P17: Ozone / P18: Fog
Display in normal
/ test mode Possible Effect Possible Cause Check
E1103 - Hygienic steam unit, tank failure
NM: / Normal mode: - error is stored; 1) Hygienic steam filling valve / filling hose is 0) switch off and on for reset
TM: - program is continued without hygienic steam functions blocked 1) - 3) check wire harness, valve, level sensor, hose,
Test mode: - program is halted 2) Hygienic steam filling valve / level sensor is hygienic steam control unit
broken P18: Fog
3) failure in hygienic steam control unit
E1104 - Hygienic Steam module: draining system is not working correctly.
NM: / Normal mode: - error is stored; program is continued 1) hygienic steam draining valve is blocked or 0) switch off and on for reset
TM: without using Hygienic steam functions. broken 1) check if hygienic steam tank is empty
Test mode: - program is halted 2) hygienic steam module level sensor is broken 2) check hygienic steam module draining system
3) hygienic steam module draining hose is blocked 3) check wire harness
4) failure in hygienic steam control unit (HSU CU) 4) check hygienic steam control unit
P19: HS Drain
E1106 - Hygienic Steam module: fog generator unit defect
NM: / Normal mode: - error is stored; - program is continued 1) failure in fog generator unit 0) switch off, wait for 30s and switch on for reset
TM: without using Hygienic steam functions. 2) failure in hygienic steam control unit (HSU CU) 1), 2) check wire connection, fog generator, hygienic
Test mode: - program is halted steam control unit
P18: Fog
E1107 - Hygienic Steam module: ozone generator defect
NM: / Normal mode: - error is stored; program is continued 1) ozone generator defect or unplugged 0) switch off and on for reset
TM: without using Hygienic steam functions. 2) failure in hygienic steam control unit (HSU CU) 1), 2) check ozone generator, wire harness, hygienic
Test mode: - program is halted steam control unit
P17: Ozone
E1108 - Hygienic Steam module: filling system is not working correctly.
NM: / Normal mode: - error is stored; program is continued 1) Hygienic steam filling valve / filling hose is 0) switch off and on for reset
TM: without using Hygienic steam functions. blocked 1) - 3) check wire harness, valve, level sensor, hose,
Test mode: - program is halted 2) Hygienic steam filling valve / level sensor is hygienic steam control unit
broken P18: Fog
3) failure in hygienic steam control unit
Display in normal
/ test mode Possible Effect Possible Cause Check
E1110 - Power unit & hygienic steam unit: communication error
NM: / Normal mode: - error is stored; - program is continued E:01-08 occurs as a follow-up / pseudoerror: (E:01- E:01-08 occurs as a follow-up / pseudo-error:
TM: without using Hygienic steam functions 08 and cause errors are stored together) 1) no action required, eliminate cause error
Test mode: - program is halted 1) Breakdown in communication between HS E:01-08 occurs as a single error:
control unit (HSU CU) and power unit (PU) due to a 2) switch off and on for reset, check wire harness,
system error hygienic steam control module, power module
E:01-08 occurs as a single error: (no other fault is P17: Ozone / P18: Fog
stored)
2) Power unit, HS control unit (HSU CU) defect or
not connected
E2010 - Temperature sensor (NTC-heater) short circuit
NM: / - washing program will be finished without heating 1) temperature sensor is defect 1) check temperature sensor, wire harness
TM: P6: Heater
E2011 - Temperature sensor (NTC-heater) open circuit
NM: / - washing program will be finished without heating 1) temperature sensor is defect 1) check temperature sensor, wire harness
TM: P6: Heater
E2060 - Heater, heating time exceeded
NM: / - washing program will be finished without heating 1) heating circuit is broken 1) - 5) check heater, wire harness, control
TM: 2) set temperature can not be achieved P6: Heater
3) low voltage
4) fossil heater or heater is broken
5) heater relay is blocked
E2061 - Heater, unexpected heating
NM: / - FATAL ERROR 1) NTC is broken (out of range) 0) switch off and on for reset
TM: 2) heater relay is stuck 1) - 3) check NTC, heater, power module
3) the heater is actuated in a non heating period P6: Heater
Display in normal
/ test mode Possible Effect Possible Cause Check
E3010 - Water systems - water filling time (hot/cold) exceeded (conventional measurement)
NM: / - washing program is halted 1) water tap is closeed 1) open water tap
TM: - pump starts after 5 min 2) water pressure <1bar at supply 2), 3), 4), 5), 6) check components, wire harness
- a restart is possible 3) filter or supply is blocked P7: Water level (pressure sensor)
4) valves or aqua stop valve is broken P4: Valves
5) pressure sensor is broken
E3020 - Water systems - overflow level exceeded
NM: / - water level is pumped down below overflow level 1) pump is blocked 1) - 4) check solenoid valve, pump, pressure sensor,
TM: - the program is continued 2) draining hose is blocked hose to the pressure sensor, wire harness
3) valve is stuck P7: Water level (pressure sensor)
4) adjustment of pressure sensor is incorrect P4: Valves
└ pressure sensor is blocked P5: Pump
└ hose to the pressure sensor blocked
E3101 - Water systems - analogue pressure sensor, provides error voltage
NM: / - FATAL ERROR 1) pressure sensor broken 0) switch off and on for reset
TM: 2) hose to the pressure sensor is blocked 1), 2) check pressure sensor, hose to the pressure
sensor, wire harness
P7: Water level (pressure sensor)
E3111 - Water systems - pressure sensor error
NM: / - analogue pressure sensor hose defect or unplugged 1) analogue pressure sensor hose unplugged 0) switch off and on for reset
TM: 2) analogue pressure sensor hose leaking 1) check analogue pressure sensor
3) analogue pressure sensor defect 2) check pressure sensor hose
3) check wire harness
P7: Water level (pressure sensor)
E3300 - Water systems - flow sensor, provides implausible values
NM: / - the water intake is changed from volume based to time 1) flow sensor is defect 1) check flow sensor, wire harness
TM: based P9: Flow sensor
E3410 - Water systems - Aqua Sensor (Turbidity Sensor), calibration of operating point failed
NM: / - washing program will be finished without rinsing cycles 1) calibration of operating point failed 1) - 2) check Aqua Sensor, wire harness
TM: 2) calcified Aqua Sensor (Turbidity Sensor) P8: Turbidity sensor (aqua sensor)
Display in normal
/ test mode Possible Effect Possible Cause Check
E3510 - Water systems - Aqua stop actuated
NM: / - washing program is halted 1) water in the base tub 1) - 2) check leak tightness of water system
TM: - the pump is actuated 2) leaky water system 3) check aqua stop switch, wire harness
3) aqua stop switch is blocked / broken Normal mode
E3610 - Water systems - pump, pumping time exceeded
NM: / - FATAL ERROR without c) 1) pump is blocked or defect 0) switch off and on for reset
TM: 2) foam in the drum 1) - 6) check/clean components, check wire harness
3) cable defect or unplugged P5: Pump
4) pressure sensor is broken
5) hose to the pressure sensor is blocked
6) draining hose is blocked
E3700 - Water systems - valve, unexpected water inlet
NM: / - valves (HW or CW) and valve-aqua stop are open and 1) electric short circuit in the valve control channel 1), 2) check valves, control, channel, replace valve-
TM: water is flowing into the machine 2) mechanical failure in the valves, which not allow block or aqua stop valve
the closure of valves
E6006 - Drive train - motor unit, inrush current lmiting resistor is not shorted by relay or no motor connected
NM: / - motor driving is interrupted and paused for 60s 1) motor wire is defect or not connected 0) switch off, wait for 30s and switch on for reset
TM: - motor driving is actuated again 2) NTC-relay on motor unit is defect 1) check wiring between motor and motor unit
- if error remains, program is continued without motor 2) check motor unit
P3: Motor / 3D/3G sensor
E6010 - Drive train - motor unit, communication error with power unit
NM: / - FATAL ERROR 1) motor unit, or power unit defect 0) switch off, wait for 30s and switch on for reset
TM: 2) D-Bus wire is not or wrong connected (wrong 1) - 4) check D-Bus wiring, motor unit, power unit
direction) P3: Motor / 3D/3G sensor
3) D-Bus wire has loose contacts
4) permanent noise produced by other
communication partners (3D/3G sensor,operating
unit)
Display in normal
/ test mode Possible Effect Possible Cause Check
E6021 - Drive train - BLDC, drum motor is blocked
NM: / - program will be finished with limited motor running 1) blocked drum caused by laundry 0) switch off and on for reset
TM: 2) motor is blocked 1), 2) check laundry load, motor
P3: Motor / 3D/3G sensor
E6023 - Drive train - motor unit, configuration error
NM: / - motor unit doesn’t take any command 1) wrong configuration of power- or motor unit 1) check configuration of power and motor unit
TM: - no rotation 2) wrong power- or motor unit mounted 2) use matching power and motor unit only
E6024 - Drive train - motor unit, temperature of cooling element of the inverter too high
NM: / - motor driving is interrupted and paused 1) friction or blocked drum 0) switch off, wait for 30s and switch on for reset
TM: - motor driving is actuated again 2) rough steering bearing 1) - 4) check easy moving of drum, laundry load,
- if the error remains, washing program is continued 3) to high load of clothes pump, motor unit, fluff filter, discharge pipe, fluff filter
without motor 4) water ring in drum during spinning P3: Motor / 3D/3G sensor
E6025 - Drive train - motor unit, low voltage in intermediate circuit
NM: / - motor driving is interrupted and paused for 60s 1) permanent undervoltage (below 99V) 0) switch off, wait for 30s and switch on for reset
TM: - motor driving is actuated again 2) wrong measurement of intermediate circuit 1), 2) check voltage of power supply, motor unit
- if error remains, program is continued without motor voltage P3: Motor / 3D/3G sensor
E6026 - Drive train - motor unit, high voltage in intermediate circuit
NM: / - motor driving is interrupted and paused for 60s 1) permanent overvoltage (above 295V) 0) switch off, wait for 30s and switch on for reset
TM: - motor driving is actuated again 2) wrong measurement of intermediate circuit 1), 2) check voltage of power supply, motor unit
- if error remains, program is continued without motor voltage P3: Motor / 3D/3G sensor
E6027 - Logic Errors, IGBT Open circuit
NM: / - motor driving is interrupted and paused for 60s 1) wire harness between motor and motor unit not 0) switch off and on for reset
TM: - motor driving is actuated again connected or defect 1), 2) check / replace wire harness, motor unit
- if error remains, program is continued without motor 2) defect IGBT (power switches) in motor unit P3: Motor / 3D/3G sensor
E6028 - Drive train - motor, overcurrent
NM: / - motor driving is interrupted and paused for 30s 1) motor circuit defect 0) switch off, wait for 30s and switch on for reset
TM: - motor driving is actuated again 2) motor puley blocked 1) - 3) check/replace motor, motor unit
- if error remains, program is continued without motor 3) motor coil defect P3: Motor / 3D/3G sensor
Display in normal
/ test mode Possible Effect Possible Cause Check
E6029 - Drive train - motor unit, speed not reached
NM: / - program will be finished with limited motor running 1) wire harness not plugged / defect 0) switch off, wait for 30s and switch on for reset
TM: 2) drum motor defect 1) - 2) check / replace wire harness, drum motor
P3: Motor / 3D/3G sensor
E602A - Logic Errors, Overtemperature of drum motor
NM: - motor driving is interrupted and paused 1) blocked drum or blocked motor 1) check laundry load and motor
/ - motor driving is actuated again 2) wrong configuration of power unit (PUMU) 2) check configuration of power unit
TM: - if error remains, program is continued without motor 3) wrong power unit or motor mounted 3) use matching power unit and motor only
E602B - Drive train - spinning abort because of unbalance detection
NM: - spinning phase not completed 1) distribution of laundry failed, unbalance is 1) this is only a hint for the customer
*/ - an increased residual moisture of the laundry is detected Normal mode
TM: expected because of the spinning abort
* "60:2b" is displayed alternately with "End" at end of
washing program
E6031 - Drive train - BLDC motor, shorted motor coil test
NM: / - motor driving is interrupted and paused for 60s 1) motor wire is defect or not connected 0) switch off, wait for 30s and switch on for reset
TM: - motor driving is actuated again 2) motor has shortcut in windings 1) check wiring between motor and motor unit
- if error remains, program is continued without motor 2) check motor unit
P3: Motor / 3D/3G sensor
E6402 - Drive train - drum motor, speed not reached
NM: / - motor driving is interrupted and paused for 60s 1) friction or blocked drum 0) switch off, wait for 30s and switch on for reset
TM: - motor driving is actuated again 2) rough steering bearing 1) - 4) check easy moving of drum, laundry load,
- if error remains, program is continued without motor 3) to high load of clothes pump, motor unit, fluff filter, discharge pipe, fluff filter
4) water ring in drum during spinning P3: Motor / 3D/3G sensor
E7110 - HomeConnect unit: Error
NM: / Normal mode: - No connection with HomeConnect 1) HomeConnect unit defect 1) - 2) Check / replace HomeConnect unit, wire
TM: application, no 2) D-Bus wire not plugged / loose contact / harness
remote start possible defect
Test mode: - FATAL ERROR with a) only
Display in normal
/ test mode Possible Effect Possible Cause Check
E7111 - HomeConnect unit: communication error
NM: / Normal mode: - No connection with HomeConnect 1) HomeConnect unit incorrect software 1) - 3) Check / update software version of
TM: application, no version HomeConnect unit, operating unit
remote start possible 2) Operating unit (OU) incorrect software
Test mode: - FATAL ERROR with a) only version
3) Software versions of HomeConnect and
operating unit (OU) not compatible
E8010 - Sensors - door lock can not be locked
NM: / - FATAL ERROR without b) and c) 1) door lock is broken 0) switch off and on for reset
TM: - door is unlocked, if possible 2) door hook, or door is stuck 1) - 3) check door lock, mechanism, wire harness
3) stiff gasket Normal mode
E8020 - Sensors - door lock can not be unlocked
NM: / - FATAL ERROR with a) only 1) door lock is broken 0) switch off and on for reset
TM: - door stays locked 2) door hook, or door is stuck 2), 3) check door lock, mechanism, wire harness
- door is unlocked, if possible 3) stiff gasket Normal mode
E8030 - Sensors - door lock general or undetermined error
NM: / - FATAL ERROR 1) power unit (PU) defect 1) check/replace power unit
TM:
E8031 - Sensors - door lock open
NM: / - washing program is halted 1) door is open 1) close door
TM: - a restart is possible 2) door is closed, door switch is not actuated 2) check door lock, wire harness
- error will not be stored Normal mode: start any washing program with an
open door
E8032 - Sensors - door lock, implausible status
NM: / - FATAL ERROR 1) door is locked but open 0) switch off and on for reset
TM: 2) emergency unlock was actuated by hand 1), 2) check door lock, mechanic, wire harness
Normal mode
E8033 - Sensors - door lock, Magnetic door lock actuation not possible (according to coil temperature “A:03”)
NM: / - MINOR - error is stored in error stack only in normal 1) temperature of the door lock coil is too high for 1) it is just a warning
TM: mode actuation (lock or unlock) Normal mode
BSH HAUSGERAETE GMBH Document-No.: 55000000072629 ASP english Page-No.
Revision D1
Test Program - M/Mi Control PUMU Material-No.: 9000929526 11 of 24
The reproduction, transmission or use of this document or its contests is not permitted without express written authority. Offenders will be liable for damages. All rights including rights created by patent grant or registration of a utility model or design are reserved. Copyright reserved.
B/S/H/ Test Program PLC
* Off
P15 P14 P1 P14 P1
O1 O7 O1 O7 +
P14 P13 P2 P13 P2
P13 P12 P3 O2 O8 S/P P12 P3 O2 O8
O3 O9 - + O3 O9
P12
P11
P11
P10 l
* P4
P5 O4 O10
P11
P10 l P4
P5 O4 O10
-
Display in normal
/ test mode Possible Effect Possible Cause Check
E8102 - Sensors - load/unbalance sensor (3D), measurement or plausibility error
NM: / - reduced spinning speed 1) load sensor or wire harness broken 1), 2) check load sensor, wire harness, position of
TM: 2) magnet not in position magnet
3) EMC failure 3), 4) check EMC failure, check software
4) software of load sensor is incompatible Only if above named components are okay:
Only if above named reasons,could be excluded: 5) check power unit
5) power unit is broken P3: Motor / 3D/3G sensor
E8201 - Sensors - unbalance sensor (3G), measurement or plausibility error
NM: / - reduced spinning speed 1) sensor or wire harness broken 1) check sensor, wire harness
TM: 2) EMC failure 2), 3) check EMC failure, check software
3) software of sensor is incompatible Only if above named components are okay:
Only if above named reasons,could be excluded: 4) check power unit
4) power unit is broken P3: Motor / 3D/3G sensor
E8210 - Sensors - unbalance sensor (3G), communication error
NM: / - reduced spinning speed 1) sensor or wire harness broken 1) check sensor, wire harness
TM: 2) EMC failure 2), 3) check EMC failure, check software
3) software of sensor is incompatible Only if above named components are okay:
Only if above named reasons,could be excluded: 4) check power unit
4) power unit is broken P3: Motor / 3D/3G sensor
E9024 - External impacts - power supply, frequency out of range (low or high)
NM: / - washing program is aborted 1) bad mains voltage conditions 1) check power supply conditions
TM: 2) power unit defect 2) check power unit
E9200 - External impacts - flow sensor, no cold water filling detected (fast measurement)
NM: / - washing program is halted 1) water tap is closed 1) open water tap
TM: - pump starts after 5 min 2) water pressure <1bar at supply 2) - 4) check components, wire harness
- a restart is possible 3) filter or supply is blocked Normal mode
4) valves, aqua stop valve or pressure sensor defect P7: Water level (pressure sensor)
P4: Valves
Display in normal
/ test mode Possible Effect Possible Cause Check
E9201 - External impacts - flow sensor, no warm water filling detected (fast measurement)
NM: / - Normal mode: program is continued using cold water, 1) water tap is closed 1) open water tap
TM: indication is shown at the end of the program 2) water pressure <1bar at supply 2) - 4) check components, wire harness
- Test mode: program is halted 3) filter or supply is blocked Normal mode
4) valves, aqua stop valve or pressure sensor defect P7: Water level (pressure sensor)
P4: Valves
2 SERVICE PROGRAMS
2.1 CUSTOMER SERVICE TEST PROGRAM
Function Actuation Display Remark
BO and SE RE BO and SE RE
Activate test
Close the door
mode
P1 S/P S/P Wait until the remaining time is visible in the display
Switch on appliance Switch on appliance
P8 S/P S/P
P8 S/P S/P option key might not be visible, but can be
+ + operated
No error occured: - all REMANENT ERRORs are reset
Error occured: XX XX - last occurred error will be displayed for appr. 5s
Select test S/P P1: Test for differential current measurement
program
(↑) / (↓) (↑) / (↓)
P1: Test for differential current measurement
S/P P2: Automatic test
(↑) / (↓) (↑) / (↓)
P2: Automatic test
S/P P3: Motor test
(↑) / (↓) (↑) / (↓)
P3: Motor / 3D/3G sensor
S/P P4: Valves test
(↑) / (↓) (↑) / (↓)
P4: Valves
S/P P5: Pump test
(↑) / (↓) (↑) / (↓)
P5: Pump
S/P P6: Heater test
(↑) / (↓) (↑) / (↓)
P6: Heater
S/P P7: Water level / pressure sensor test
(↑) / (↓) (↑) / (↓)
P7: Water level (pressure sensor)
S/P P8: Turbidity sensor (Aqua Sensor) test
(↑) / (↓) (↑) / (↓)
P8: Turbidity sensor (aqua sensor)
Pull out
mains plug
S/P - Door must be locked;
Put mains
- Program selector is NOT
plug into safety at position 0 (off)
testing device
Ground and leakage current Run the test S/P
program of the
safety testing
device
Door is unlocked S/P
P2: Automatic test Activate test mode
Door is locked S/P - Detergent dispenser tray
must be empty (i-Dos
only)
Quick test of all components S/P - Sequence see next page
Door lock 3
LEDs, display a. drum light 3 11
Motor anti clockwise 3 5 42 9 7 10 5
Motor clockwise 76 5
Valve - Aqua Stop 5 31 5 2 6 21 10 15 6 3 3 3
Valve 1 - Pre wash 5 31 5 10 26 6 3 3 3
Valve 2 - Main wash 5 3 8 6 2 26 6 3 3 3
Valve 3 - Warm water 50 6
Heater 50 15
Pump 50 9 7
0 10 20 30 40 50 60 70 80 90
Aqua Stop error is 40s spinning at
actuated
Time in s max. rpm