ONLINE NATIONAL ASSESSMENT PLATFORM

MacOS
Locked down browser Guide
Version 3.03
March 2023

1 | NAPLAN Online – Principal/NAPLAN Coordinator Guide v5.1

© 2022 Education Services Australia Ltd, unless otherwise indicated
Contents
1 Introduction ................................................................................................................................................................... 4
2 macOS ......................................................................................................................................................................... 5
2.1 Download ......................................................................................................................................................... 5
2.2 Install ............................................................................................................................................................... 5
2.3 Run .................................................................................................................................................................. 9
2.4 Exit ................................................................................................................................................................. 10
2.5 Update ........................................................................................................................................................... 10
2.6 Uninstall ......................................................................................................................................................... 10
2.7 Proxy settings ................................................................................................................................................ 11
2.8 Configure device............................................................................................................................................ 13
2.8.1 Disable Touch Bar and remove Siri from Touch Bar ................................................................... 13
2.8.2 Turn off dictation/voice commands .............................................................................................. 15
2.8.3 Turn off Siri .................................................................................................................................. 16
2.8.4 Enable or disable magnifier settings ........................................................................................... 17
2.8.5 Disable Voice Control .................................................................................................................. 19
2.8.6 Disable Handoff feature ............................................................................................................... 20
2.8.7 Enable scroll bar for Progress Summary screen ......................................................................... 21
2.9 Troubleshooting: Extract logs ........................................................................................................................ 22
3 Connection steps........................................................................................................................................................ 23
3.1 Connecting to online server ........................................................................................................................... 23
3.2 Connecting to low bandwidth server ............................................................................................................. 26
3.3 Run device check .......................................................................................................................................... 28
3.4 Run device check (without login) ................................................................................................................... 30

2 | MacOS -Locked down browser Guide v3.03

© 2023 Education Services Australia Ltd, unless otherwise indicated
Document updates
Version Update type Summary of updates Updated by Date

2.13 Minor Added updated section ‘Enable or disable ESA 10 January 2018
magnifier settings’ from base guide
Locked down browser v2.13. Minor
editorial. Updated version number to
match main guide.

2.14 Minor Updated to match main guide ESA 21 February 2018

2.15 Minor Name changed from Mac to macOS ESA 1 May 2018

2.16 Minor Mac security warning screen included ESA 13 February 2020

2.17 Minor Mac access warning message included ESA 22 January 2021

2.18 Minor Added steps to disable Voice Control ESA 30 April 2021
accessibility function. Updated screenshot
for macOS Disable Touch Bar and
remove Siri from Touch Bar

2.19 Minor Added steps to disable Handoff feature ESA 16 December 2021

2.20 Minor Added steps to provide permission to file ESA 11 March 2022
disk prior to initial launch of LDB

3.00 Major Updated all devices instructions based on ESA 10 October 2022
NAP LDB revamp for PRT 2022 and
NAPLAN 2023.

3.01 Minor Added note about device name charter ESA 30 November 2022
limit on LDB installation. Updated
instructions for extracting logs from Mac
LDB. Added steps for enabling scroll bar
on Progress Summary screen.

3.02 Minor Image update for NAPLAN 2023 ESA 23 January 2023

3.03 Minor Added installation steps for LDB ESA 1 March 2023

3 | MacOS - Locked down browser Guide v3.03

© 2023 Education Services Australia Ltd, unless otherwise indicated
1 Introduction
The purpose of this document is to provide instruction on the use of the NAP Locked down
browser.

The NAP Locked down browser is used in assessments to stop students from using other
applications or websites during assessment events.

Typically, the NAP Locked down browser will be installed by the School Technical Support Officer.
Students with BYO devices will need assistance to set up their device for assessments.

For downloads and technical information, use the Locked down browser link on the Online
National Assessment Platform home page (https://www.assessform.edu.au).

This document includes instructions for:

▪ downloading

▪ installing

▪ running

▪ exiting

▪ updating

▪ uninstalling

▪ proxy setup.

Depending upon the setup at the school, some of these instructions may not be needed. For
example:

▪ Proxy setup: if the devices can already connect to the internet with a browser then these
instructions are not required. If you are having trouble connecting to the internet, then you may
need to set up a proxy. Get assistance from your local network administrator. Proxies are not
unique to the Locked down browser but part of the network design and installation.

▪ Volume managed devices: instructions may only be relevant for the running, exiting and
connection steps sections of this guide.

▪ Updating instructions would only be required before assessment events each year unless you
are notified otherwise.

▪ The uninstall instructions are targeted for BYO devices or where other devices will no longer be
used for assessments.

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2 macOS
2.1 Download
1. Use the Locked down browser link on the Online National Assessment Platform home page.

2. Select the appropriate button to download the NAP Locked down browser application (app)
onto your device.

Note: All devices need to be connected to the internet so that you can download the app and install it.

2.2 Install
NOTE: It is advised that the new Mac LDB is installed only after the previous Mac LDB is
uninstalled from the student device.

NOTE: These instructions are for a single machine. Network administrators who distribute
applications can use the .pkg version to install over a network.

1) Using the operating system Finder app, search for the NAP Locked down browser.pkg file in
the Downloads folder.

2) Double-click NAP Locked down browser.pkg to launch the installer.

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 The installation wizard will launch.

3) Select Continue

NOTE: Your device name must not exceed 20 characters to continue the installation.

4) Select Install.

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 NOTE: Depending on the MacOS version, you may be presented with a prompt requesting
access to the Download folder. Select OK to continue installation.

5) Once the installation has completed, select Close.

6) If this is the first time a version of the NAP Locked down browser app has been installed on
the device, users must complete the following steps to ensure the application runs without
error.

a) Select System Preferences, then select Security and Privacy.

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b) Select the Privacy tab.

c) Select Full Disk Access.

d) Drag and drop the LDB application from the Applications folder into the Full Disk Access
list.

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2.3 Run
1. Using the operating system Finder app, search for the NAP Locked down browser in the
Applications folder.

2. Select NAP Locked down browser.

A warning message may display on the first opening of the NAP Locked down browser app.

A warning message may display on the initial loading of the NAP Locked down browser app.

3. Select OK.

Note: Selecting ‘Don’t Allow’ will prevent the NAP Locked down browser app from running
without error.

4. Refer to 'Connection steps' at the end of this document.

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2.4 Exit
You can exit the app by selecting the in the bottom right on the student login screen (and other
screens before starting the exam).

Once you are in an exam session, a Test Administrator must pause your attempt, and from the
pause screen the user can log out (returning them to the student login screen where they can then
exit the app using the X button at the bottom right).

If there is a connection disruption (ie the app cannot communicate with the server), the student can
exit the app from the disruption screen.

There is a keyboard shortcut for exiting the app.

1. Press Command + Q.

2. Enter the quit password: QUIT!please

3. Select OK.

2.5 Update
Follow the Install steps to update the Locked down browser application.

2.6 Uninstall
The following steps can only be performed after you have exited the NAP Locked down browser.

1. Using the operating system Finder app, search for the NAP Locked down browser in the
Applications folder.

2. Select NAP Locked down browser Uninstaller.app and follow the prompts.

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2.7 Proxy settings
Confirm there is an internet connection before starting the NAP Locked down browser. For
example, try and open a webpage in Safari.

If your network requires the use of a proxy, the following steps guide you to the place to enter the
proxy details provided by your local Network Administrator.

1. Select in the top right corner of your screen.

2
2. Select Open Network Preferences…

3. Select your connection type from the left side menu.

4. Select Advanced.
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 5

7 8
11
6 9

10

5. Select Proxies.

6. Select Secure Web Proxy (HTTPS).

7. Enter the network address of the server.

8. Enter the port number.

9. If the proxy server requires a password, select the checkbox Proxy server requires a
password and enter the Username and Password in the fields.

10. Select OK.

11. Select Web Proxy (HTTP) and repeat steps 7 to 10.

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2.8 Configure device
2.8.1 Disable Touch Bar and remove Siri from Touch Bar

To disable the Touch Bar on a Mac:

1. From the Dock, open System Preferences, then select Keyboard.

2. Open the dropdown menu for Touch Bar Shows, and select Expanded Control Strip.

3. Open the dropdown menu for Press and hold to, and select Show F1, F2, etc. Keys.

4. Select Customise Control Strip.

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5. Drag the Siri icon off the Touch Bar and onto the panel shown in the screen capture above.

6. Select Done.

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2.8.2 Turn off dictation/voice commands

To turn off dictation/voice commands:

1. From the Dock, open System Preferences, then select Keyboard.

2. Select the Dictation tab.

3. Turn Dictation Off.

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2.8.3 Turn off Siri

To turn off Siri:

1. From the Dock, open System Preferences, then select Siri.

2. Uncheck the Enable Siri box.

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Enable or disable magnifier settings
1. From the Launchpad, open System Preferences, then select Accessibility.

2. Select Zoom from the side menu. Select Use keyboard shortcuts to zoom.

The following keyboard shortcuts will then be enabled:

▪ shortcut keys for Zoom
▪ Command + OPT + 8
▪ Command + OPT + =
▪ Command + OPT + -

To disable the keyboard shortcuts, deselect the box.

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3. To use scroll gestures with modifier keys to zoom, select Use scroll gesture with modifier
keys to zoom.

The options below can be selected per user’s preference.

▪ Command
▪ Control
▪ Option

To disable the scroll gestures, deselect the box.

The table below summarises all available options.

Keyboard shortcut key Accessibility setting OFF Accessibility setting ON

CMD (+/=) and (-) Yes Yes

CMD + OPT + 8 No Yes

CMD + OPT + (+/=) No Yes

CTRL+ Scroll No Yes

CMD+ Scroll No Yes

OPT+ Scroll No Yes

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2.8.4 Disable Voice Control
1. From the Launchpad, open System Preferences, then select Accessibility.

2. Select Voice Control from the side menu.

3. Uncheck Enable Voice Control.

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2.8.5 Disable Handoff feature
1. From the Launchpad, open System Preferences, then select General.

2. Uncheck Allow Handoff between this Mac and your iCloud devices.

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2.8.6 Enable scroll bar for Progress Summary screen
1. From the Launchpad, select System Preferences, then select General.

2. From the Show scroll bars section, select Always.

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2.9 Troubleshooting: Extract logs
When an issue is encountered by a user and reported via the ESA ServiceDesk, the user/s device
logs may be requested to assist investigations.

To extract logs for the MacOS device:

1. Navigate to Macintosh HD (root folder) within your device

2. Select on the user’s folder

3. Select the username logged in with

4. Press the “Command” +” Shift” + “.”(period) key at the same time. The hidden files will show up
in the folder.

5. Select .Config folder and then select NAP Locked down browser

6. Copy the replay.log file

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3 Connection steps
3.1 Connecting to online server
When you start the NAP Locked down browser, the connecting screen loads while application
checks to see if the device is connected to internet.

Once connect to the internet, you will see the Launchpad. Note: The options on the screen will
change regularly.

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 Note: If you have no internet connection, you will see the following screen. Correct the internet
connection issue and select Try again.

1. Select NAPLAN 2023.

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2. Enter the provided session code.

3. Enter the provided student code

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3.2 Connecting to low bandwidth server
When you start the NAP Locked down browser, the connecting screen loads while application
checks to see if the device is connected to internet.

1. To enable the low bandwidth connection workflow, use the keyboard shortcut Cmd + O.

The low bandwidth discovery screen will display. Please refer to the Low Bandwidth User
Guide for steps to pair the Locked down browser to Remote.

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2. Enter the provided session code.

3. Enter the provided student code

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3.3 Run device check
When you start the app and have connected either online or low bandwidth, you will see the
Launchpad. Note: The options on the screen will change regularly.

You can either:

• Run a device check. Requires login and records the results against your school.

• Run a device check (without login). No record of the device check is recorded.

1. Select Device check.

2. Select the required server to perform the device check on.

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3. Enter your Username and Password.

4. Select Login.

3
3

5. Check the device. Refer to the Technical Readiness Testing user guide.

6. Select Back to return to the Launchpad.

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3.4 Run device check (without login)
When you start the app and have connected either online or paired to Remote, you will see the
Launchpad. Note: The options on the screen will change regularly.

1. Select Device check (without login).

2. Select the required server to perform the device check on.

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3. Check the device. Refer to the Technical Readiness Testing user guide.

4. Select Back to return to the Launchpad.

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