(b) Numbe(©) 2iscorrect 7. Communication with all Repenent coon (@) Open | Crociees (@ Non-verbal 8 Why directions by supervisor are necessary? ane (@) To avoid mistakes 2 peor get dir (©) Time is saved 9. Directions by supervisor cannot avoid following ee oe (@) Wastages of time ree (© Machine capacity (a) Repetitive mistakes 1. Deviation in work is possible if there is are no : 10, Deviation in work is possi a (2) Directions (©) Control (Al 11, Following are the features of complete instructions (@) Instructions at proper time (b) By proper person (©) Simple and clear (d) All 12, Instructions by supervisor should be ss 1. Clear 2, Simple 3 eas 4, Specific | , | (a) 1,2 correct 3, 4 wrong (b) 1,2 wrong 3/4 correct (©) All correct (d) All wrong 13, Good supervisor is not the following. (@) Counsellor (b) Advisor () Mentor (d) Teacher 14, Why counseling by supervisor is needed? (@) Loss of confidence (b) Dull working conditions () Need support (@) All 15, Following is not the quality of supervisor as counsellor. (@) Emotional (b) Stable (Q) Motivator (@) Listener 16. To give future predictions 1. Understanding present is not important. 2, Logical thinking is needed. (2) Only 1 correct (b) Only 2 correct (0) Both correct (d) Both wrong 17. Future losses can be minimized by (a) Future predictions (b) Planning (9) Organizing (4) Staffing 18. To avoid confusion taken by higher management, decisions must be ial (2) Eaborated (b) Cancelled a ame ,corced @) Reversed a cea(2) Cost ~ (©) Relations aes 74, Out of following which is not the qualitative once a (2) Relations (b) Goodwi {9 Motivation (¢) Tim i e 25. Which is the method for measuring actual performance? (a) Sample checking (©) Counting (Q) Personal observation (d) Allthe above 26. Critical point control method is concerned with {a) Taking corrective action (b) Measurement of actu {Q) Analysing deviations (d) None of the above _ 21. After identifying the deviations {a) Causes are analyzed (b) Actions are taken on’ (2) Measurements are taken (d) Performance standards 28. If machinery is obsolete then what is corrective action? (@) Do technological upgradation of machinery (b) Replace it (Q Sellit (4) Destroy it 23. If the cause of deviation is 4 {a) Replace the process by new one (©) Change the specification standards 30. If material used is defective, then how to correct it? {a) Change the material {Q) Take action on supplier 31. If the machinery is defective then how to take {@) Repair the existing machine (0) Upgrade the machinery If physical condition of work is defective then (2) Improvement in physical condition (©) Take action on architecture a 7(©) Manag} . : Pf perisr essential parameters are —_— (b) Flexible (d) Above all 6 controlling by su (@) Timely and forward looking (©) Comprehensive 37.1. Controlling should never be flexible, 2, Objectives of control should be clear. (@) Only 1 correct (0) Both correct 38, The benefit obtained from a control system should be it (2) More (© Equal 39, 1. Control system should be periodically reviewed. 2, Control system should be flexible. (@ Only 1 correct (b) Only 2 correct (©) Both correct (d) Both wrong 40, Why workers do resistance to managerial control? (@) Too many controls (b) Only 2 correct (d) Both wrong than the cost involved in i (b) Less (d) None of the above (b) Incomplete measurements () Unreasonable standards (d) All the above 41. Too many controls ‘workers. (2) Motivate (b) Assist (©) Irritate (d) Benefit 42, Employees always dislike controls because (2) They don't want controls (b) They want to control management (©) Controls are too many, incomplete in nature, unreasonable, discloses unpleasant facts (d) None of the above 43. Which is not the control technique? (a) Past oriented and future oriented (b) Market control (Q) Production control (d) Clan control 44, Inspection of jobs is (a) Past control (b) Future control (©) Clan control (4) New control 45. Funds flow anlaysis is____ (a) Past control (b) Future control (©) Clan control (d) Old control1g. Controls due to government rules are (@) Past (0 Market 4, Financial and accounting based control are (@) Future (0) Market (9 Clan 51. Which are needs of Direction by supervisor? (@) Harmony of objectives (0) Unity of command (©) Future (@) Bureaucratic () Old (2) Market (b) Direct supervision (d) all 52.Ingiving direction when supervisor says "goal of workers and organization are same’ Then such directions are called (@) Unity of command (©) Direct supervision 53, 1. Direction should not be face to face. (b) Harmony of objectives (@) Follow through 2, There should be unity of command in directions. (@ Only 1 correct (2) Both correct (b) Only 2 correct (d) Both wrong 54, Supervisor gives directions, checks their performance and help the workers. This iscalled__ (a) Unity of command (c) Harmony of objectives 55, Face to face suggestions are__ (@) More effective (©) Not necessary $6.1. Order should be clear and complete. 2. Order should be non-compatible. (a) Only 1 correct (2) Both correct 37. When instructions are in written form 1. Subject is important. 2. Details are not involved. 5 3. No geographical distance with subordinate, (@) land 2 correct (©) Land 3 correct () Follow through (d) Efficient communication (b) Less effective (d) Avoided (b) Only 2 correct (d) Both wrong (b) 2and 3 incorrect (@) Land 3incorrectit : ) If we perform together, eac 4. Bargain © gether ees (@) 1-D,2-A3-B.4-C . () pees (0) 1-A2-0,3-84-C (@ 1-82-C3-D, : 59. "Do What I say or Otherwise" is instruction. ; (@) Force (b) Paternalism (Q) Bargain (@) Harmony 60. "Do What I say because 1am good to you ..."is instruction. (b) Paternalism (2) Force (©) Bargain (d) Harmony 61, "You do AsIsay" is___ instruction. a (2) Force (b) Paternalism (©) Bargain (d) Harmony 62. “If we perform together each will achieve his goal” is instruction. (@) Force (b) Paternalism (©) Bargain (d) Harmony of objectives 63. Good instruction is__ (2) Reasonable (b) Enforceable () Clear (d) All 64. Good instruction is__ q () Understandable (b) Complete (©) Appropriate tone (d) All 65. Goof instruction is not __ (2) Reasonable (b) Oral a (©) Complete (d) Clearly defined 66. 1. Direction starts from top and goes to bottom, 2. Direction is not continuous process. (a) Only 1 correct (b) Only 2 correct (©) Both correct (d) Both wrong 4 LE 1@ |2@/3@/] 46 5.0) 6 © 76) 3 ong ees | tai) [a5 [266 Fare) | ame) a 2d) | 221) | 2310 | 24 | 2540 | 260 27.@) | 28) | 290018 Shia) | 32) | 334 [340 | 351) | 36.14) 37.(b) | 38.a) | 39 4210 | 43.0 {aay 45.0 | 4600 | a7, | any] a5 $2) | 53.6) | 54.0) | 55. | 564) 57.(b) | 58a) | 59, 621d) | 63.(d) 65.(b) [sia |