Oracle R12 iReceivables

What is Oracle iReceivables?

Oracle iReceivables is a web-based, self-service application that provides customers secure access to
their customer account with a standard web browser. Customers can use iReceivables to view their
account balances in real-time, obtain monthly statements, view invoice copies, and make payments.

Getting Started
Navigating to the Login Page
Oracle iReceivables can be accessed using all major internet browsers (i.e. Microsoft Edge, Mozilla
Firefox, Google Chrome). To launch the iReceivables platform, click on the Oracle iReceivables button
below. The application will open in your internet browser. Alternatively, you may copy the link below
and paste it into your browser to navigate to the application.

Oracle iReceivables Production

https://url

The link above will launch the Oracle login page shown below where you may enter your login
credentials provided.

Once you have logged in, click on the iReceivables Account Management link. Then click on the
Customer Access link as shown below. This will take you to the Customer Search Page.
Oracle iReceivables
Customer Search Page
The iReceivables Customer Search page enables a user to search and quickly select a specific Account or
Bill-To site to view Account Details. A user can leave the search field empty and simply click the Go
button to list all their accounts.

Clicking on the “eyeglass” icon will take the user to the Account Summary page for that
Account.

A user may want to view the Account Summary for a specific Bill-To site (Location) under an Account
instead of the entire Customer Account. Clicking on the All Locations link will expand the line to show all
Bill-To sites under that Account. Clicking the icon on any of the lines will route the user to the
Account Summary for that particular Bill-To Location.
Additionally, a user may choose to search for a particular Invoice, Credit Memo, Debit Memo, Purchase
Order, Sales Order or Payment Number (Check No.)
 Account Summary Page
The Account Summary page is divided into three sections Current Account Summary, Monthly
Statements and Related Information.

Current Account Summary

The Current Account Summary section provides the Account Balance for an Account within an
Organization (Orgs). If a customer has an account that spans multiple Orgs they can select from the
Organization drop down. If any transactions are in a currency other than
USD, change the currency from the drop-down box and click Go will show the
Account Balances.

The Account Balance is shown with a break down for Overdue Receivables, Open Payments, and
Unapplied Credit Memos. Additionally, clicking the Show Aging link displays the account balance in the
Standard Aging buckets.
 Monthly Statements

Monthly Statements for the prior Twelve (12) months may be obtained from the Monthly Statement
section. Monthly statements are generated as of the last day of each month. Select the period for the
Statement and click on the Statement As of Date button. The statement is presented as a PDF document
and can be saved to your local computer.
 Account Details Page
Clicking on any of the amounts on the Current Account Summary section or clicking on the Account Tab
near the top left side of the page will navigate the user to the Account Details page shown below. The
Account balance for the level selected is shown on the top left side.

Account Detail Search

Using the search functions, a user can filter the list of transactions returned. Transactions can be
selected by Status, by selecting a particular transaction type and entering that value or by expanding the
Show More Search Options. The More Search Options allows the user to return values with ranges for
Amount, Transaction (invoice) date and Transaction Due Date.
 Account Detail List

The Account Detail list will begin by providing the user a Transaction Count, Total Original Amount and
Total Remaining Balance.

Transactions listed will present key data points to identify the transaction, type, dates and amounts.

Transactions listed may be exported using the Export function and the format can be selected from a list
of popular data forms such as Excel, HTML, PDF and RTF
 Transaction List
Users may select a number of transactions and accumulate a list. To do this, select the transactions
desired and click on the Add to Transaction List button.

iReceivables will indicate that to view transactions that have been added, Click on the Transaction List.
The link to the Transaction list is located on the top-right or at the bottom of the page.

Clicking on the Transaction List will display the transactions that have been added to the Transaction
List. The Transaction List is a great way to accumulate transactions picked from the list to Pay and/or Net
(apply open credit to open invoices)
 Viewing Invoices
There are two methods to select and view invoices. The first is via the Customer Search screen and the
second is from the Account Detail List. The first method is great for searching and pulling a single
invoice, the second is preferred when pulling multiple invoices (up to 10) at a time.

View a single invoice from the Customer Search Screen

Select the appropriate Search By value from Invoice, Debit Memo or Credit Memo. Enter the value in the
search field and click on Go. The search will return the transaction number.

Click on the Transaction Number link and the Invoice Activities page will launch.

Click on the View Invoice button to retrieve a PDF copy of the invoice.

View Multiple Invoices from the Account Detail List

Navigate to the Account Details page, as described earlier in this training. Select one or more
transactions from the Account Detail list and click on the view button. Selected invoices will be
presented in PDF format. A maximum of 10 transactions may be viewed at once. A user may repeat the
action to retrieve additional invoices in batches of 10 or less.
 Paying Transactions
To pay transactions a user must select the transaction to pay either directly from the Account Detail list
or they may accumulate items in the Transaction List. Once transactions are selected the payment
process is initiated by clicking the Pay button. Payments via Direct Debit may be initiated from
iReceivables. Some businesses allow online credit card payments. If the credit card option is not
available and you wish to pay by credit card please contact your account representative.

From the Account Detail List

From the Transaction List

If this is the first payment for this account, Clicking the Pay button will navigate the user to the
Advanced Payment page. If a payment has been processed before, the Quick Payment page will appear
with the most recent prior payment method selected. Either page will allow the user to Add or select an
existing form of payment.
 Adding a Bank Account for Direct Debit Payments

To add a New Bank Account, select the New Bank Account payment method and click Apply.

Enter your 9-digit Bank Routing number, your bank account number an Account Holder’s Name or
purpose to identify the bank account and click Apply. (The Account Holder’s Name can be any name that identifies
this bank account to the user or purpose)

Upon clicking Apply, iReceivables will process the payment for the transactions listed and provide a
confirmation screen with the Oracle Receipt# for the application.

Clicking the View Payment button will enable a view of transactions paid and the form of payment
tendered.
 Adding a Credit Card and making a Payment

For the security of our customer’s credit card data, Customers card data in original form would not be
stored within our systems. In compliance with the Payment Card Industry Data Security Standards (PCI-
DSS) customers card data is entered directly into the Gateway Secure Acceptance Form. This data is
tokenized, and a token is returned for storage. Tokenization is the replacement of sensitive data with a
unique identifier that cannot be mathematically reversed.

To add and tokenize a new credit card, select the New Credit Card payment method and click on the
Create New Credit Card Account button.

The Gateway Secure Acceptance form will launch. Update the billing information and enter the card
Payments Details. Once complete click on the Finish Button

Upon successful tokenization of the card data you will receive the following page. Close this window and
navigate back to the Advance Payment page. Click Apply to process the payment against the newly
entered credit card. You will then receive a confirmation page and will be able to review your Customer
Payment details page.