National Competency Standards for E-Commerce Qualification “Virtual

Assistant for E-Commerce”

Table of Contents

1. Introduction ........................................................................................................................... 4

2. Purpose of the Qualification ................................................................................................. 5

3. Date of Review............................................................................ Error! Bookmark not defined.

4. Members of Qualification Development Committee (QDC) ..... Error! Bookmark not defined.

5. Minutes of Meetings ................................................................... Error! Bookmark not defined.

6. Entry Requirements for Trainees ......................................................................................... 5

7. Entry Requirements for Trainer............................................................................................ 5

8. Generic Competencies .............................................................. Error! Bookmark not defined.

9. Mapping of the Qualification ..................................................... Error! Bookmark not defined.

10. Summary of Competencies .................................................................................................. 6

11. Detail of Competency Standards .............................................. Error! Bookmark not defined.

Week 1: Introduce E-Commerce Market Places ............................... Error! Bookmark not defined.

Week 2: Explore Top E-Commerce Marketplaces ............................ Error! Bookmark not defined.

Week 3: Develop Product Hunting Skills for Amazon ..................... Error! Bookmark not defined.

Week 4: Source a Product from China/Pakistan .............................. Error! Bookmark not defined.

Week 5: Create Amazon Listing ........................................................ Error! Bookmark not defined.

Week 6: Manage Logistics ................................................................ Error! Bookmark not defined.

Week 7: Launch and Rank a Product ............................................... Error! Bookmark not defined.

Week 8: Manage Amazon Pay Per Click (PPC) Ads ......................... Error! Bookmark not defined.

Week 9: Deal with Amazon Seller Support ....................................... Error! Bookmark not defined.
 National Competency Standards for E-Commerce Qualification “Virtual
Assistant for E-Commerce”

Week 10: Handle Amazon FBM Model .............................................. Error! Bookmark not defined.

Week 11: Get Introduced to Amazon Wholesale Business Model .. Error! Bookmark not defined.

Week 12: Develop Wholesale Business Skills ......................................... Error! Bookmark not defined.

Week 13: Work as a Freelancer......................................................... Error! Bookmark not defined.

Week 14: Maintain Good Health while using Computer/Digital Devices at WorkError! Bookmark
not defined.
 National Competency Standards for E-Commerce Qualification “Virtual
Assistant for E-Commerce”

1. Introduction

E-commerce has huge potential to provide massive business opportunities for the country’s youth
to explore new marketplaces and directly sell their products and services globally. In this regard,
registration of Pakistani exporters on Amazon is opening new gates and providing an important
platform to promote trade and explore better marketplaces for Pakistani sellers.

According to the figures shared by the State Bank of Pakistan for freelancing exports during
2020-21 was $396 Million and it is expected that it will reach to $500 Million by June 2022. This
shows that Pakistan has great potential to increase economic activities through different
marketplaces globally. To best utilize the Amazon marketplace, it is essential to remove all
hurdles affecting the economic activities involving Amazon. One of the biggest hurdle is the lack
of skills required to utilize the Amazon platform for generating economic activities among people
of Pakistan. The Government of Pakistan is committed to address this situation through major
investment in E-Commerce sector. Under the Prime Minister’s special initiative, NAVTTC has
developed a course on “Amazon (Virtual Assistant)”, in consultation with the stakeholders
including academia, researchers, industry, chambers and TEVTAs. The duration of the course will
be of two months. The course will initially be offered to 100,000 people across Pakistan and free
of cost. This will be a great initiative to train masses with the skills required to understand the
business and services models on Amazon.These skills will strengthen their abilities to work on
amazon.

The National Competency Standards could be used as a referral document for the development
of curriculum to be used by training institutions.
 National Competency Standards for E-Commerce Qualification “Virtual
Assistant for E-Commerce”

2. Purpose of the Qualification

The purpose of the course is to train people with the basic to advance knowledge and skills about
the E-Commerce, specifically Amazon marketplace, to help them in generating income out of the
e-commerce platforms. The specific objectives of the course are as under:

 Equip the individuals with globally required skills.

 Empower the individuals to internationally explore marketplaces and sell their products.
 Enable individuals to render their services to national and international clients.
 Improve the quality and effectiveness of the training and assessment for Virtual Assistant.
 Promote the enterprenuerial culture.

3. Entry Requirements for Trainees

The entry requirements of the National Competency Standards of “Virtual Assistant for E-
Commerce” are:

A. Computer Literate
B. Able to communicate in English

*Entry Test/ Interview must be conducted for shortlisting purpose focusing on Computer Skills,
English language skills and level of interest.
4. Entry Requirements for Trainer

The entry requirements of the National Competency Standards of “Virtual Assistant for E-
Commerce” are:

A. A Person associated with the E-Commerce field for at least two years
B. A Person with at least 2 successful product launches on any global platform
C. A person having his/her own Seller Central Professional ID
D. A person having aptitude of a Trainer

*Interview panel will assess the candidates on a pre-defined criteria set by NAVTTC and
partner institutes.
 National Competency Standards for E-Commerce Qualification “Virtual
Assistant for E-Commerce”

5. Summary of Competencies

Virtual Assistant

Week 1: Introduce E-Commerce Market Places

Week 2: Explore Top E-Commerce Market Place
Week 3: Develop Product Hunting Skills for Amazon
Week 4: Source a Product from China/Pakistan
Week 5: Create Amazon Listing
Week 6: Manage Logistics
Week 7: Launch and Rank a Product
Week 8: Manage Amazon Pay Per Click (PPC) Ads
Week 9: Deal with Amazon Seller Support
Week 10: Handle Amazon FBM Model
Week 11: Get Introduced to E-Commerce and Amazon Wholesale Model
Week 12: Develop Wholesale Business Skills
Week 13: Work as a Freelancer
Week 14: Maintain good health while using Computer/Digital devices at work
 National Competency Standards for E-Commerce Qualification “Virtual
Assistant for E-Commerce”

Trainer Name

Course Title Virtual Assitant

Objective of Course To prepare the trainees to work as a Professional Virtual Assistant in a

wide variety of Amazon business and has a strong emphasis on amazon
related services
Learning Outcome of the Course Knowledge Proficiency Details
• Knowledge related to E-Commerce platforms.
• Knowledge understanding about amazon business models
• knowledge to find a winning product on Amazon
Skills Proficiency Details
• Able to create account on Fiver/Upwork.
• Able to have the knowledge about the importance of having
own website in freelance world.
• Able to learn the techniques for client retention.
• Able to build a service providing agency.

Course Execution Plan Total Duration of Course: 3 Months

Class Hours: 4 Hours per day
Theory: 20% Practical: 80%
 National Competency Standards for E-Commerce Qualification “Virtual
Assistant for E-Commerce”

Scheduled
Module Title Days Hours Learning Units Remarks
Week
Week 1 Introduce E-Commerce Hour#1  Motivational Lecture
Market Places Hour#2  Course Introduction
Day 1
Hour#3  Success stories
Hour#4  Job market
Hour#1  Institute/work ethics
Hour#2  Introduction to e-commerce

Day 2  Differentiate between Commerce

Hour#3
and E-commerce.
 Why is E-commerce Important?
Hour#4
 E-commerce Business Models
 Types of e-commerce (concept of
Hour # B2B and B2C.)
1 &2  Features of E-commerce.
Day 3  What is E-commerce Marketplace?
Hour #  Explore E-Commerce Marketplaces
(Etsy, eBay, Amazon and Daraz
3&4 etc)
Hour #  Local and global E-commerce
1&2 Platforms
Day 4
Hour #  Generate report on E-Commerce
market share
3&4
 Understand the challenges of e-
Hour # commerce marketplace
1&2
Day 5
 Select the suitable E-Commerce
Hour #
platform
3&4
Week 2 Explore Top E-Commerce  Explore various Amazon business  Task - 1
Marketplaces Hour#1 models
 Task - 2
Day 1  Explore various Amazon business
Hour#2
models  Task - 3
Hour #  Define eBay business model
3-4  Task - 4
 Understand the process of selling
Hour#1 on eBay
 Task - 5

 Explore eBay payment methods  Task - 6

Day 2 Hour#2

Hour#3  Walmart business models

 Highlight the steps involved in ID
Hour#4
creation
 Task - 7
Understand the importance of US
Day 3 Hour#1
LLC for ID creation
 Task – 8
 Tools used for Walmart product
Hour#2 research  Task – 9
 National Competency Standards for E-Commerce Qualification “Virtual
Assistant for E-Commerce”

 Etsy business models

Hour#3  Task – 10
 Understand the significance of
Hour#4  Task – 11
‘handmade’ business model
 Etsy digital business model &
Day 4 Hour#1
Print on Demand (POD)  Task – 12
 Learn how to operate Etsy
Hour #  Task – 13
effectively to avoid account
2-3
suspension
 Task – 14
 Understand different subscription
packages  Task - 15
Hour#4  List product on Alibaba.com
 Manage inquiries and RFQs
 Handle payments
 Explore top domestic
Day 5 Hour#1 marketplaces
 Identify market gap
 Select target platform
Hour#2
 Get your domain and hosting
Hour#3  Develop your e-Store
 Get traffic on your website
Hour#4 through various digital/social
media marketing
Week 3 Develop Product Hunting  Identify Product Research Tools  Task - 16
Skills for Amazon (Helium10, Jungle Scout, Viral
Fundamentals Launch and Keepa etc.)  Task - 17
 Install chrome extensions for all
Hour#1 tools listed above  Task - 18
 Configure Web apps for the tools
listed above  Task – 19
 Collect information on how to use
Day 1
these tools for product research  Task – 20
 Find a product using various
Hour#2
techniques  Task – 21
 Analyze Product Potential using
Hour#3 Product Research Tools
 Analyze existing offers in market.
Hour#4
 Analyze Market Trends using
Helium 10 and Google Trends etc
 Validate Product Data as per
Hour#1 given criteria
 Select Top relevant best sellers
Day 2  using Crebro from H10
Hour#2

Hour # 3-4  Perform Reverse ASIN

 Shortlist Top relevant keywords

Hour#1
Day 3 based on the given criteria
Hour#2  Identify Niche Consistency
 National Competency Standards for E-Commerce Qualification “Virtual
Assistant for E-Commerce”

 Finalize primary competitor and

Hour # 3 -4 design color/material/type of
product
 Identify the competitive price
Hour # 1-2 point and lock profit margins as
per the criteria
 Use primary keyword to perform
Day 4
search on Product Trademark
Hour # 3-4 using government official
websites (www.uk.gov/
www.uspto.gov) etc.
 Use primary keyword to perform
search on product patent using
Hour#1
government official websites,
search engine
Day 5  Explain the impact and
Hour#2 importance of keyword research
in product hunting.
Hour#  Discuss advance techniques used
3&4 for hunting a product.
Week 4 Source a Product from  Explore various best sourcing
China/Pakistan platforms (alibaba.com,
Hour#1
1688.com, made-in-china.com
etc.) 1st Monthly test
Day 1
Hour#2  Start searching suppliers across
platforms
Hour # 3-4  Contact various suppliers on
given criteria
 Provide product details and get
Hour#1
quotations on given criteria
 Get quotations via Request for
Hour#2 Quotation (RFQ) on sourcing
platforms
Day 2  Compare quotations from various
suppliers
Hour#3
 Finalize few suppliers based on
their competence on given criteria
Hour#4  Perform patent check through
google.patents.com
Hour#1  Check official documents of
patent
 Order samples from selected
suppliers
Hour#2
 Consolidate or get directly from
suppliers
Day 3  Order competitor’s sample as QC
benchmark
Hour#3
 Evaluate samples as per quality
assurance criteria
 Identify different Payment Terms
(D/P, Sight, L/C etc.)
Hour#4
 Select the Payment Terms
according to the requirement
 National Competency Standards for E-Commerce Qualification “Virtual
Assistant for E-Commerce”

 Perform initial brand name

availability before order
Hour # 1-2
 Negotiate suppliers for final
quotation
Day 4
 Place the order from selected
supplier
Hour # 3-4
 Generate and provide FNSKU
labels to supplier
 Hire an inspection Service
Hour # 1-2 Provider (www.qima.com /
www.sgs.com etc.)
Day 5
 Provide reference product sample
Hour # 3-4 or reference quality check points
to inspection team
Week 5 Create Amazon Listing  Perform Keyword Research for  Task – 22
Hour#1 Listing Content (Text only)
 Task – 23
Hour#2  Get the text content ready as per
Day 1 Amazon guidelines
 Task – 24
Hour#3  Get the product images ready as
per Amazon guidelines
 Task – 25
Hour#4  Get the A+ Content and storefront
design ready
 Task – 26
Hour#1  Get the product videography
ready  Task – 27
Hour#2  Get the product videography
Day 2 ready  Task - 28
Hour#  Collect product package
3-4 dimensions and weight from  Task – 29
supplier
 Open case with Amazon Seller
Hour#1 Support and get the 5665 error
Day 3 fixed before listing product
Hour#  List product through Seller
2-4 Central front-end
Hour#1  Select appropriate category

Day 4
Hour#  download Inventory file from
2-4 Product Classifier tool (in case of
mass upload)
 Fill and upload Inventory file
Hour#1 from “Add Product via Upload”
option.
Day 5
Hour#2  Add product variations using bulk
file (where required)
Hour#  Add product variations manually
3-4 (where required)
Week 6 Manage Logistics  Register Brand name using  Task – 30
Hour#1 website (www.gov.uk /
www.uspto.gov / IP accelerator)  Task – 31
 Register brand with Amazon
Day 1 Hour#2 Brand Registry using Trademark  Task – 32
Registry
 Contact Amazon Brand Registry  Task – 33
Hour#3 Support to get Brand registry tools
(Brand Analytics, A+ Content and
 National Competency Standards for E-Commerce Qualification “Virtual
Assistant for E-Commerce”

Amazon posts)  Task – 34

 Enroll your ASIN with Amazon
Hour#4
Brand Registry  Task – 35
 Identify Shipping Methods and
Hour#1 Incoterms
Day 2
Hour # 2-4
 Explore different transportation
modes
Hour#1  Understand Incoterms

Hour#2  Recalculate profit margin based

Day 3 on opted
Hour # 3-4  Contact Freight Forwarders to
finalize the Shipping mode
 Provide details to FF (number of
cartons, CBM, weight) to get
Hour#1 quotations
Day 4  Finalize FF based on competent
offer
Hour#2  Create Shipping Plan

Hour # 3-4  Enter ship-from address

Hour#1  Add Shipment contents

Hour#2  Mark Shipment as shipped

Day 5
 Five major components of
Hour # 3-4 logistics
 Understand the role of 3PL
Week 7 Launch and Rank a Product Hour#1  Identify Top Keywords
Hour#2  Perform reverse ASIN using
CEREBRO (H10)  Task – 36
Day 1  Shortlist top most relevant
Hour#3
keywords  Task – 37
 Explore different Social Media
Hour#4 Platforms (Facebook, Instagram,  Task – 38
Pinterest etc.)
 Shortlist target Social Media  Task – 39
Platforms
 Select audiences based on interest,  Task – 40
demographics and behavior
Hour#1
 Understand discoverability,  Task – 41
clickability and convertibility of
product
 Task – 42
 Target relevant Influencers
 Walkthrough Amazon advertising
Day 2
dashboard
 Task – 43
Hour#2  Understand Amazon deals
(Lightening Deals, 7 Day Deals,  Task – 44
Outlet Deals etc.)
 Explore Digital Coupons  Task – 45
Hour#3
(percentage off/money off)
 Learn Vine Program
Hour#4  Discover Prime Exclusive
discounts and promotions
 National Competency Standards for E-Commerce Qualification “Virtual
Assistant for E-Commerce”

 Setup On-Amazon advertisement

 Setup Off-Amazon advertisement
Hour#1
 Initialize influencers marketing
 Enroll Vine Program
Day 3  Get few initial sales (chatbots etc.)
Hour#2  Understand the Brand Analytics
Dashboard
 Integrate keyword tracker (H10,
Hour # 3-4 Amz tracker etc.)
 Configure P&L analytics software
 Understand re-stock limits
 Impact of IPI on inventory
Hour # 1-2 replenishment
 Understand LTSF, STSF, monthly
storage fee, inventory aging
Day 4  Understand stranded inventory
 Risk associated with shipment
Hour # 3-4 privileges
 Manage inventory though 3PL in-
case of ordering excess inventory
or limitations imposed by amazon
 Decide reorder quantity based on
daily average sales
Hour # 1-2  Determine peak time frame to stay
instock for maximum duration
 Manage cashflow efficiently to
avoid being OOS and de-ranking
 Manage return reports
Day 5  Learn to manage reimbursement
reports and claim reimbursements
 Analyze sales reports
Hour # 3-4  Learn negative customer
experience report (NCX) and
manage product quality
 Mange book keeping through
various tools
Week 8 Manage Amazon Pay Per
Hour#1  Explore Advertisement 2nd Monthly Exam
Click (PPC) Ads Fundamentals
 Explore type of campaigns
Hour#2 (Sponsored Products, Sponsored
Day 1 Brands, Sponsored Display)
Hour#3  Explore targeting types (Auto,
Manual, ASIN)
Hour#4  Explore match types (Broad,
Phrase, Exact)
 Explore bidding strategies (Down
Hour#1 only, Up & Down and Fix Bids)

Hour#2  Understand Ad placements

Day 2 (SERPS)
Hour#3  Shortlist target keywords

Hour#4  Finalize combination of campaign

targeting and match types
Day 3 Hour#1  Create campaign on decided
strategy
 National Competency Standards for E-Commerce Qualification “Virtual
Assistant for E-Commerce”

Hour # 2-3  Explore and start video ads

Hour#4  Analyze and optimize
Advertisement Campaigns
Hour#1  Start monitoring campaigns

Hour#2  Generate reports (Search terms,

Day 4 Placement etc.)
Hour#  Navigate reports and identify non-
3-4 performing search terms and
ASIN
 Understand Negative Keyword
Targeting (Negative Phrase,
Hour # 1-2 Negative Exact, Negative
Day 5 Product)

Hour#  Exclude all non-performing
3-4 search terms
Week 09 Deal with Amazon Seller  Open a Case with Seller Support  Task – 46
Support Hour#1
 Task – 47
 Identify root cause of the issue
Hour # 2-3  Understand the core issue behind
Day 1  Task – 48
contacting Amazon
 Choose the right category to open
 Task – 49
case with Amazon
Hour#4
 Follow-up with Seller Support (if
 Task – 50
required)
Hour#1  Handle Account Reinstatement
 Task – 51
Issues
Hour#2  Identify the main reason behind  Task – 52
the suspension
Day 2
Hour#3  Prepare the action plan as per the  Task – 53
reason
 Gather evidences if required
Hour#4  Submit appeal and follow-up if
required
Hour#1  Remove Hijacker from Listing

Hour#2  Keep the Tracker alert for hijacker

on H10
Day 3
Hour#3  Identify the hijacker attached to
listing
Hour#4  Send warning letter through
buyer-seller message
 Submit IP Infringement complain
Hour#1 to Amazon Brand Registry
Day 4 Support
Hour#  Un-gate gated Categories
2-4
Hour#1  Learn about the gated categories
on Amazon
 Explore the category ungating
Day 5 Hour#2 requirements for a specific
category
Hour#3  Gather the information required
for ungating the category
 National Competency Standards for E-Commerce Qualification “Virtual
Assistant for E-Commerce”

Hour#4  Apply for category un-gating

Week 10 Handle Amazon FBM Hour#  Manage FBM Orders

Model
Day 1
1-2  Task – 54
Hour#  Navigate through FBA and FBM
3-4 orders  Task – 55
Hour#  Learn the importance of tracking
1-2 ids in FBM orders  Task – 56
Day 2
Hour#  Handle customer messages
3-4 effectively  Task – 57
Hour#  Handle returns and refunds
Day 3
1-2 effectively  Task – 58
Hour#  Manage P1-P4 to keep the ODR
3-4 under the threshold  Task – 59
Hour#1  Manage Account Health

Hour#2  Maintain the seller feedback

rating
Day 4
Hour#3  Address infringement issues on
time
Hour#4  Maintain the shipment rate to
avoid LSR
Hour#1  Maintain the message response
time
 Provide in time invoices to
Hour#2 business customers, where
Day 5 required
 Resolve any A to Z claims or
Hour # 3-4 chargeback claims on time to
avoid the negative impact on
seller privileges
Week 11 Get Introduced to Amazon  Get introduced to Amazon  Task – 60
Wholesale Business Model Hour#1 Wholesale Business Model
 Understand the fundamentals of  Task – 61
Day 1 Hour # 2-3 Amazon Wholesale Business
Model  Task – 62
 Identify pros and cons of Amazon
Hour#4
Wholesale Business Model  Task – 63
 Identify risks associated with
Hour # 1-2 Amazon Wholesale Business  Task – 64
Day 2 Model
 Fulfill FBA Wholesale Business  Task – 65
Hour # 3-4 Requirements.

Hour # 1-2  Get the Seller Central on

LLC/LTD details.
Day 3
Hour # 3-4  Arrange all required documents
for wholesalers
Hour # 1-2  Get the website for approval from
Day 4 brands/distributors
Hour # 3-4  Study the terms MOQ and MOA

 Review the terms LOA, re-sale

Day 5 Hour # 1-2 certificate and VAT exempt
certificate
 National Competency Standards for E-Commerce Qualification “Virtual
Assistant for E-Commerce”

 Analyze the terms used to get

Hour # 3-4 discounts (EOL, end stocks, and
deals etc)
Week 12 Develop Wholesale  Manage Financial Requirements  Task – 66
Business Skills Hour#1 for FBA Wholesale Business
Model  Task – 67
Hour#2  Perform cost analysis of the
Day 1 business  Task – 68
Hour#3  Identify defect rates and product
quality  Task – 69
Hour#4  Perform SWOT analysis
 Get introduced to Wholesale  Task - 70
Hour#1
Product Hunting Process
Hour#2  Enlist the tools and their usage
Day 2  Install the required tools and their
Hour#3 extensions

Hour#4  Explore Keepa graph and its

usage
Hour#1  Enlist best-selling products

Hour#2  Find which products are not sold

by brand
 Narrow down based on sellers
against one product
Hour#3  Analyze complete stats against the
product
 Select the winning product
Day 3  Determine the most economical
quantity of the product
 Perform profitable product margin
analysis
 Learn about Local Purchase Order
Hour#4
(LPO)
 Place order of the product
 Finalize payment methods with
the supplier
 Keep a record of supplier invoices
 Check if there is any certification
required to add the product
Hour#1  Analyze the price point required
to make the offer
 Add offer via ASIN doing ME
Day 4 TOO
 Make shipment plans on amazon
 Download box labels from
Hour # 2-4 amazon
 Send shipment labels to prep
centers and get inventory shipped
 Learn the preference of buy box
for sellers with a professional plan
instead of the individual plan
Day 5 Hour # 1-4
 Learn the preference of buy box
for FBA sellers instead of FBM
 Learn the relation between higher
 National Competency Standards for E-Commerce Qualification “Virtual
Assistant for E-Commerce”

stock to a higher percentage of

BUY BOX win
 Explore the importance of positive
seller feedback to win BUY BOX
 Explain the relationship of free
shipping with winning of BUY
BOX
Week 13 Work as a Freelancer Hour#1  Develop Moral and Ethical Values  Task – 63
 Task – 64
 Explore the legal and msoral work
Hour#2  Task – 65
codes
 Task – 66
Day 1  Set and honor terms written in
Hour#3
contract  Task - 67
 Handle data protection, piracy,
Hour#4 privacy, and intellectual property
of clients
Hour#  Maintain transparency and
1-2 honesty with clients
Day 2
Hour#  Give exact estimates and timelines
3-4
 Explore freelancing channels
Hour#
1-2  Find high demand skills regarding
your service
Day 3
Hour#  Enlist steps of how to use every
3-4 party of the profile to showcase
the skills
Hour#1  Select a professional profile
picture
Hour#2  Make a video imprint for an
outstanding impression
Day4 Hour#3  Add certifications to boost the
conversion rate of clients
 Analyze the client’s needs and
expectations
Hour#4
 Explain effective ways to ask
questions for clarification
 Enlist steps on how your product
or service inside and out helps in
communication
Hour#
1-2  Understand the importance of
client retention
 Initiate the referral program for
client retention
 Understand the importance of
Day 5 agency making
 Learn to build partnerships and
team
Hour#  Follow the basic rules of
3-4 freelancing platforms
 Explore the outcomes of non-
compliance with regulations of
freelance channels

Week 14 Maintain Good Health
Day 1 Hour#1  Reposition the screen to avoid Final exam
while using glare from lights or windows
 National Competency Standards for E-Commerce Qualification “Virtual
Assistant for E-Commerce”

Computer/Digital Devices
Hour#2  Keep the screen clean and use a
at Work desk lamp to make it easier to see
Hour#  Ensure the screen colours are easy
3-4 to look at, and that the characters
are sharp and legible
 Look away from the screen into
Hour# the distance for a few moments to
1-2 relax your eyes(e.g. focus on
Day 2 something 30 meters away for 30
seconds every 30 minutes)
Hour#  Maintain a straight sitting posture
3-4
Hour#  Stand up and walk around every
1-2 hour or so, so that you’re not sat
in the same position all day
Day 3
Hour#  Slowly lean your torso over to one
3-4 side of the chair and then the other
to stretch your sides and spine.
 Stand up and put your hands
Hour# together, elbows out, then slowly
1-2 twist to the left and then to the
Day 4
right
Hour#  Maintain a straight sitting posture
3-4
Hour#  Stand up and walk around every
Day5
1-4 hour or so, so that you’re not sat
in the same position all day