Interview notes

1. Can you tell me about yourself and why you chose to be a support worker and a carer at
Ebenezer care services?

During my experience of looking after my late grandmother, I noticed how rewarding it is to

look after the elderly. It is a job that allows me to do something completely selfless and be
there for the elderly as they go through their last few years of life.
I am drawn to Ebenezer because of its reputation for providing exceptional patient care and
fostering a supportive work environment. I am excited about the opportunity to contribute
to your team and help uphold these standards of excellence

2. What is your understanding of what a support worker/care worker role is?

My understanding of what this role is that it is the assisting with the everyday needs of a
patient with sensivity and ensuring that I always consider their dignity. It is the everyday
support offering through activities such as:
● Providing personal care, including bathing, grooming, and dressing.
● Administering medications according to prescribed schedules.
● Planning and preparing nutritious meals based on dietary restrictions.
● Assisting with mobility exercises and activities.
● Offering companionship and emotional support.
● Maintaining a clean and safe home environment.

3. What experiences would you bring to this position?

The experience I would bring to this position includes direct exposure to patient care through
looking after a private patient. I have also completed voluntary work at a medical institution,
which has allowed me to work with extremely qualified healthcare professionals who have
instilled their knowledge and skills within me.

I have also completed the St John’s Ambulance Nurse Aide course which has allowed me to
increase my knowledge and pick up valuable skills such as CPR, First Aide, dressing of wounds
and more.

4. Have you ever looked after someone who is elderly, can you tell me how you cared for them?
 Yes, I have, the care that I provided to them included the following:

● Basic housekeeping and cooking or helping with mealtimes

● Promoting independence, dignity, respect and choice when supporting.
● Prescription collection and ensuring that all medication is taken as instructed by the
doctor.
● Accompanying patient
● Personal care including but not limited to bathing, dressing,repositioning, mobility
support and tasks relating to exercise, health and hygiene.

5. What was the most difficult part of it and how did you deal with it?

With patients with Dementia especially, the most difficult part is watching them forget. Them
forgetting their children, their spouses, and even who they are. They have spent all these
years building the life that they have and with this disease, one day it is simply wiped away.

6. How would you assess that someone is not well?

I would look for change, a change in skin colour, breathing rate changes, change in appetite,

weight loss, and the frequency of their bowel movements changing.

7. How do you maintain confidentiality in the care sector?

I would do this by respecting the patients privacy and always ensuring that I do not mention

any patient details to anyone who is not part of the patient’s care team.

8. What are your strengths and your weaknesses?

Strengths:

Organisation: I’m a highly organised individual, who can be trusted to ensure that everything
is done for any patient that I look after and each task will be completed to the highest
possible calibre.
Caring: I’m an extremely empathetic individual who is caring, and will always look after all
patients like they are a family member, so I will always treat them in the same way I would
like someone to look after my uncle, cousin or grandmother.
 Weaknesses:
Detail oriented: I am too into the details sometimes, and I can be a perfectionist but this is
something that I see as a valuable skill within patient care as well because I always try my
best to ensure that everything is done correctly for every patient, so that their daily routine
and medication schedules are followed.
Work/life balance: At times, when working, I spend a lot of time putting all of my energy into
work, that I sometimes forget to take time to look after myself. This is something that I am
working on to be better at by doing things such as taking a day off when I need to rest and
enjoy the simple things in life like spending time with family or even going for a walk.

9. What do you understand by the term Personal centred care?

Personal centred care is the treating of patients as individuals who have a choice when we
are supporting them. These patients have individual needs and individual voices that must
always be heard when looking after their wellbeing.

10. Are you comfortable to deal with incontinent clients?

Yes, of course, I would be completely comfortable with this.

11. what makes you the right person for this job?

I have an incredible talent for processing and understanding information, especially when

it comes to patient care. I’m a great problem-solver, and have an excellent work ethic

and I am always ready to assist. Plus, my people skills make me a great communicator

and listener.

12. Do you have any questions for us?

None at the moment.

Thank you.