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Troubleshooting Data Sheet

This document provides guidance on troubleshooting a gas engine and documenting repair information. It instructs technicians to record diagnostic data including the customer's complaint, determined cause, and details of the repair. Technicians are advised to be specific when describing diagnostic tests performed, problems discovered like wiring issues, and repairs made such as replacing faulty components. Providing complete repair reports will help the manufacturer service customers better.

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Yousuf Ali
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38 views3 pages

Troubleshooting Data Sheet

This document provides guidance on troubleshooting a gas engine and documenting repair information. It instructs technicians to record diagnostic data including the customer's complaint, determined cause, and details of the repair. Technicians are advised to be specific when describing diagnostic tests performed, problems discovered like wiring issues, and repairs made such as replacing faulty components. Providing complete repair reports will help the manufacturer service customers better.

Uploaded by

Yousuf Ali
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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G3516 Generator Set CSZ00001-UP(SEBP3374 - 29) - Document Structure Page 1 of 3

Shutdown SIS

Previous Screen

Product: GENERATOR SET


Model: G3516 GENERATOR SET CSZ
Configuration: G3516 Generator Set CSZ00001-UP

Troubleshooting
G3500 Engines
Media Number -SENR6413-08 Publication Date -01/06/2008 Date Updated -05/06/2008

i02000812

Troubleshooting Data Sheet


SMCS - 0785

To help troubleshoot a gas engine, complete the information in Illustration 1. Be sure to include the units
of measurement.

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G3516 Generator Set CSZ00001-UP(SEBP3374 - 29) - Document Structure Page 2 of 3

Illustration 1 g0104

Report the Service Information


After you have successfully repaired the engine, it is important to provide good information about the
repair. The following topics are recommended for your report:

Complaint - Include a description of the customer's complaint in the report.

Cause - Provide a specific description of the cause of the failure. Include the method that was used in
order to diagnose the problem. If diagnostic codes or event codes were generated, include all of the
codes and the status of the codes. Indicate your determination of the problem. For example, if you
performed a diagnostic functional test, identify the test procedure. For example, a visual inspection
revealed abrasion of a wire in a harness. Be specific: dynamometer testing of the engine produced power
below specifications at 1800 rpm due to the loss of an ignition transformer.

Repair - Explain your repair of the problem. For example, you may have installed a new wiring harness.
You may have replaced the ignition transformer per instructions from the factory.

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G3516 Generator Set CSZ00001-UP(SEBP3374 - 29) - Document Structure Page 3 of 3

The providing of complete, accurate information will help Caterpillar to provide better service to you
and to the customer.

Copyright 1993 - 2009 Caterpillar Inc. Mon Sep 21 11:59:41 UTC+0700 2009
All Rights Reserved.
Private Network For SIS Licensees.

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