Fishbone Diagram:
Pareto Chart:
Pareto Chart Statistics:
Histogram:
Frequency Table:
Histogram Statistics:
Scatter Plot:
First 10 rows of the data presented in the scatter plot:
Month Issues
1 51
2 79
3 17
4 29
5 35
6 63
7 24
8 33
9 30
10 87
Check Sheet:
Total issues in a sample of 7 months = 450 issues
Control Chart:
Dataset for control chart:
Month Issues
Month 1 60
Month 2 80
Month 3 40
Month 4 80
Month 5 90
Month 6 50
Month 7 50
Total issues = 60 + 80 + 40 + 80 + 90 + 50 + 50 = 450
On average, issues raised per month in this sample = 450/ 7 = 64.28 issues/month
The control line is drawn at approx. 64 issues per month.
Process Map: