Introduction to

Microsoft Exchange Server 2003

White Paper

Updated: July 2004

Contents

Introduction............................................................................................................. ..3

Overview of Exchange Server 2003...................................................................... .........3

Overview of Outlook 2003......................................................................................... ...4

Overview of Outlook Web Access........................................................... .......................4

Overview of Exchange Server ActiveSync and Outlook Mobile Access.................................5

Feature Overview of Exchange Server 2003......................................... ..........................5

Security and Privacy........................................................................................ ........5
Reliability........................................................................................................ .......6
Performance......................................................................... .................................7
Administration............................................................................................ ............7
Deployment................................................................................... ........................9
Improvements for Developers........................................................................... ......10

Features in Outlook 2003............................................................................... ............10

Features in Outlook Web Access and Mobile Device Support...........................................11

Outlook Web Access Features by Browser Type........................... ..............................14

Exchange 2003 Features Available with Specific Windows and Outlook Versions................16

Windows Server 2003 and Active Directory Features.....................................................19

Deployment......................................................................... ................................19
Application Integration...................................................................................... .....20
Security................................................................................................... ............20

Compatibility of Exchange Server 2003 and Windows Server 2003..................................20

Operating System Compatibility......................................................... .....................21

Additional Resources............................................................................... ..................23

Introduction to
Microsoft Exchange Server 2003
White Paper
Updated: July 2004

For the latest information, please see http://www.microsoft.com/exchange.

Introduction
Most organizations today are dependent upon a solid communication infrastructure
that is highly available and low-cost to operate. A new survey conducted by
research firm Dynamic Markets found that 68 percent of users become irate in as
little as 30 minutes without email access1. This same study found that almost a
third of IT Managers surveyed would rather suffer a divorce than an email outage.
Pressure is increasing on all sides, particularly for the companies that depend upon
a 24x7 e-mail access. Another recent survey from the Meta Group found that a
majority of organizations find email more important than phone2. Increasingly
email is being augmented with other forms of electronic communication such as
web portals and instant messaging to provide benefits to both end users and team.
Email has become the primary communication tools and needs to be up to the
task.
This introductory white paper explains how Exchange Server 2003 addresses the
needs and challenges facing organizations today.

Exchange Server 2003 is the latest version of Microsoft’s industry, leading

communications server. Exchange Server 2003 provides many new features and
enhancements to improve reliability, manageability, and security. Exchange
Server 2003 helps IT to deliver the service levels and capabilities demanded by
end user while helping organizations to reduce their TCO through areas such as
server and site consolidation. Although this new version of Exchange will run on
Microsoft Windows® 2000 Server, Exchange Server 2003 is the first version of
Exchange designed to run on and take advantage of Microsoft Windows
Server™ 2003. This document provides an overview of features in Exchange 2003
in addition to features in Microsoft Office Outlook® 2003, Microsoft Office Outlook
Web Access and mobile device support using Outlook Mobile Access and Exchange
Server ActiveSync®.

Overview of Exchange Server 2003

Exchange Server 2003 delivers breakthrough advances for both IT professionals
and business users.

1
http://zdnet.com.com/2100-1104_2-1013611.html
2
Meta Group Survey www.metagroup.com
• Information workers get their work done more quickly because
Exchange 2003 and Outlook 2003 work together to deliver consistently
efficient access to personal business information independent of network
characteristics. Mobile users find it easier than ever to stay up-to-date with
the information flowing into their office mailboxes no matter what device
they choose to use.

• Information technology (IT) managers appreciate advances in

administration, security, scalability, reliability, and built-in support for
mobile computing that both lower the costs of managing an Exchange-
based communications infrastructure and make it easier to deliver mission-
critical messaging services. The ability to help IT managers to simplify
their operations while meeting Service Level Agreements is one of
Exchange Server 2003’s top design goals.
Improvements in the way Exchange Server 2003 and Outlook 2003 work together
dramatically improve the performance of Outlook over low or fluctuating bandwidth
conditions. Checking e-mail over a dial-up connection or low-bandwidth mobile
network, such as GPRS (general packet radio service) and 1xRTT (single carrier
radio transmission technology) CDMA, feels much more like working in the office.
Using the new Outlook 2003 user interface (UI) makes it faster and easier for
information workers to optimize their e-mail.
Information workers rely on Outlook Web Access to reach their personal business
information from any computer connected to the Internet. With Exchange
Server 2003, Outlook Web Access now features a UI very similar to that found in
Outlook 2003, providing users with a consistent experience whether they are
connecting from their desktop computer or an Internet kiosk. In addition to
improvements in the areas of security and performance, Outlook Web Access
supports more Outlook functionality, including a spelling checker, task
management, and antispam protection.

Overview of Outlook 2003

A powerful communication and scheduling program, Outlook 2003 offers new and
enhanced functionality that improves your efficiency and makes it easier to
collaborate with colleagues. This new functionality includes a completely
redesigned user interface for easier mail reading and message management, HTTP
access from Outlook, and a new local copy of mailbox using the new cached
Exchange mode feature.
Using the new cached Exchange mode feature offers users much faster access to
their data and fantastic new opportunities in usability. Improvements in MAPI
compression allow data to travel faster between Outlook 2003 clients and
Exchange 2003, reducing the number of communication round-trip attempts and
bytes over the network. Like the rest of the Microsoft Office System, Outlook 2003
helps you work smarter.

Overview of Outlook Web Access

Outlook Web Access is a tightly integrated component of Exchange Server 2003.
The architecture of Outlook Web Access has been redesigned since its introduction
in Microsoft Exchange Server version 5.5. Furthermore, enhancements to the

Introduction to Microsoft Exchange Server 2003 4

Exchange Server 2003 architecture dramatically affect the way Outlook Web Access
functions and help to secure corporate messaging information. Outlook Web Access
for Exchange 2003 offers greatly improved security and privacy. You can learn
more about the security enhancements in the feature overview sections later in
this paper.
Outlook Web Access now features a redesigned user interface very similar to
Outlook 2003, a spelling checker, creation and modification of server-side rules,
and Web beacon blocking. Support for tasks, auto signature support, and address
book enhancements simplify the task of managing information. Using a Web
browser, Outlook Web Access extends the messaging capabilities of Exchange
Server through the Internet to the World Wide Web.

Overview of Exchange Server ActiveSync and Outlook

Mobile Access
Outlook Mobile Access and Exchange Server ActiveSync features, formerly found in
Microsoft Mobile Information Server 2002, are now built-in with all Exchange
Server 2003 Standard installations.
By adding this functionality to the core of each standard Exchange 2003
installation, Exchange Server 2003 reduces the mobile e-mail administrative
complexity and potential need to deploy additional mobile server products in the
corporate environment, thus lowering the total cost of ownership.
Complementing the Outlook 2003 and Outlook Web Access mobile improvements,
Outlook Mobile Access and Exchange Server ActiveSync help provide security for
corporate e-mail on a range of mobile devices including browser-based mobile
phones and Microsoft Windows Powered Mobile Devices.

Feature Overview of Exchange Server 2003

The feature descriptions shown in Table 1 provide a high-level overview on the new
feature functionality and improvements that Exchange Server 2003 provides.

Table 1 New and enhanced features in Exchange Server 2003

Features in Exchange Server 2003

Security and Privacy

New Features
Exchange Intelligent Exchange Server 2003 comes with built-in server-side filtering using
Message Filter Microsoft SmartScreen™ technology that enables junk e-mail
filtering on the Exchange server. Administrators can set thresholds
for filtering for gateways and individual recipients. This filter used in
conjunction with the Outlook 2003 junk e-mail filter provides a
powerful balance of filtering and flexibility.
Ability to restrict Exchange Server 2003 enables administrators to restrict distribution
distribution lists to lists to only allow sending from authenticated users. Administrators
authenticated users can also specify which users can or cannot send to specific
distribution lists.

Support of real-time Exchange Server 2003 supports connection filtering based on real-
safe and block lists time safe and block lists. This helps organizations reduce the amount

Introduction to Microsoft Exchange Server 2003 5

 Features in Exchange Server 2003
of unsolicited mail delivered to their organization.
Inbound recipient The recipient filter reduces unsolicited e-mail by filtering inbound e-
filtering mail based on the recipient. E-mail that is addressed to users that
are not found, or to whom the sender does not have permissions to
send, is returned to the sender with the appropriate nondelivery
report. This applies only to mail sent by anonymously authenticated
users.
Forms-based Forms-based authentication provides support for secure logoff and
authentication in timed logoff after a period of inactivity, even if the browser is left
Outlook Web Access open with a current session to the server.
Kerberos authentication Exchange Server 2003 uses Kerberos delegation when sending user
between a front-end credentials between a front-end server (such as Outlook Web Access
and back-end server or Outlook Mobile Access) and a back-end server (such as the
mailbox store) to help ensure that credentials are secure.

Enhanced Features
Privacy protection in By default, content from outside a user’s network is blocked in
Outlook and Outlook Outlook 2003 and Outlook Web Access. Users can override this to
Web Access view external content. This feature helps prevent spammers from
identifying valid e-mail addresses by means of links to external
content.
Virus Scanning API 2.5 Exchange Server 2003 improves the virus scanning API by enabling
antivirus vendor products to run on Exchange servers that do not
have resident Exchange mailboxes. Antivirus vendor products are
allowed to delete messages and send messages to the sender in the
Exchange Server 2003 antivirus API version. New in Service Pack 1
(SP1) is the ability to enable scanning of encrypted messages.
Clustering Exchange Server 2003 clustering supports Kerberos authentication
authentication against an Exchange virtual server. Exchange Server 2003 also
supports IPSec between front-end servers and clustered back-end
servers running Exchange.

Administrative Cross-forest support and the ability to administer both

permissions Exchange 2000 Server and Exchange Server 2003 help
organizations that have segmented the administration of their
Windows-based environment and Exchange environment into two
unique groups.
Ability to restrict Relaying can be restricted to a limited number of security principles
relaying through the standard Windows 2000 Discretionary Access Control
List (DACL). The ability to grant relaying to an IP address is still
present.
Ability to restrict Submissions can be restricted to a limited number of security
submissions principles through the standard Windows 2000 DACL. This feature
helps prevent blocked senders from sending to internal-only
distribution lists by spoofing, which is the practice of tricking users
into providing passwords and other information to allow
unauthorized access into a system. Discretionary access control list
Public folder Folders with distinguished names in access control lists that cannot
permissions for be resolved to Security IDs drop the unresolvable distinguished
unknown users names.
Public folder store Public folder servers replicate with local servers for updates even if
replication the local servers do not have the full set of replication content that
they need. A registry key may be used to identify the first server
that will be used for backfilling.

Reliability
New Features

Introduction to Microsoft Exchange Server 2003 6

 Features in Exchange Server 2003
Support for up to eight Exchange Server 2003 introduces support for up to eight-node
node clusters clustering (with at least one passive node) on Windows Server 2003
Enterprise Edition.

Mailbox Recovery The Mailbox Recovery Center tool provides bulk reconnection of
Center mailboxes to the appropriate user in the Microsoft Active Directory®
directory service to support disaster recovery scenarios. This tool
scans the mailbox database to determine all disconnected
mailboxes, automatically matches user mailboxes to user accounts in
Active Directory, recovers individual or multiple mailboxes, and
identifies conflicts.
Automatic error Error reporting allows server administrators to easily report errors to
reporting Microsoft. Microsoft collects the reports and uses the information to
improve product functionality.

Enhanced Features
Cluster failover time The dependency hierarchy of Exchange services has been flattened
so that the Exchange protocol services are no longer dependent on
the Microsoft Exchange Information Store service. This allows
administrators to bring the Exchange store online and offline in
parallel with the protocols.
Virtual memory usage The virtual memory (VM) usage in Windows Server 2003 in
and monitoring conjunction with the Microsoft Exchange Information store service
reduces fragmentation and allows higher-end servers with a large
number of users to achieve higher availability.
Integration with Dr. Dr. Watson 2.0 enables error reporting for the Exchange System
Watson 2.0 Manager, System Attendant, DSMx, Exchange Management Service,
Exchange Setup, and Microsoft Exchange Information Store service.

Performance
New Features
Suppressing Out of If a user is not specified on the To: or Cc: line, the Out of Office
Office messages to message is not sent. This prevents sending Out of Office messages
distribution lists to distribution lists, whose readers frequently do not want to see
them.

Enhanced Features
Outlook synchronization Client performance improves by reducing the number of change
performance notifications when a client is working in the cached Exchange mode.
In addition, the server detects the native format of messages and
only sends that format to the client. Clients using a cached Exchange
mode also receive the number and size of messages to be
downloaded.
Distribution list member The Exchange Server 2003 implementation improves performance
caching by redesigning the cache so that lookups, insertions, and expiration
can be completed more efficiently, resulting in a 60 percent
reduction of Active Directory queries.
Enhanced DNS-based DNS-based Internet mail delivery achieves load balancing, better
Internet mail delivery performance characteristics, and better tolerance of network/host
unavailability and external DNS server responsiveness problems.

Administration
New Features
Support for Volume Exchange Server 2003 supports the Volume Shadow Copy service
Shadow Copy service implemented in Windows Server 2003. The copy service functionality
provides a near-instantaneous backup and restore because a

Introduction to Microsoft Exchange Server 2003 7

 Features in Exchange Server 2003
mirrored copy of the database exists at any time and can be used
for restore processes.
Auto Accept Agent for The Auto Accept Agent will provide automatic server-side processing
Resource Calendars of meeting requests sent to resource mailboxes. The Agent handles
initial scheduling, cancellations and updates and sends responses to
the meeting organizer.
Recovery Storage Group The Recovery Storage Group is a special storage group that resides
on the product Exchange Server, and is available for recovery of
entire storage groups or individual mailboxes. New with SP1 is a
wizard that enables administrators to merge or copy recovered
mailboxes back to the production storage. The need for spare
servers for recovery purposes is reduced with this new feature.
Dynamic distribution Query-Based Distribution Group (QDG) is a new feature that deals
lists with distribution groups. QDGs achieve the same functionality as
standard distribution lists, but instead of specifying static user
memberships, they allow use of a Lightweight Directory Access
Protocol (LDAP) query to specify the members of the distribution
lists (for example, “All full-time in my company”). This reduces the
time some organizations spend managing distribution lists.
RPC/HTTP setup New with SP1, RPC/HTTP setup is now done in Exchange System
Manager–previous setup was done with registry key edits.

Enhanced Features
Exchange System Enhancements include the following:
Manager User interface improvements include simplified search filter,
improved sorting by columns, and the ability to select multiple
queues and message for manipulation.
Queues are centralized on a per-server basis as opposed to a per-
virtual basis, which means all queues on a server can be viewed in
one location.
Performance in queue enumeration is improved, and all queues are
initially displayed in Exchange System Manager. User control of
Exchange System Manager is returned before all queues are
displayed.
System queues are now exposed, which helps with troubleshooting.
Exchange System Manager includes the Enable Forms-Based
Authentication feature on the virtual servers so authentication
cookies can be enabled or disabled easily through the UI.
Exchange System Manager now has the ability to move log files and
queue data. Before Exchange Server 2003, moving log files was
done manually by directory modification tools and Microsoft
Knowledge Base articles. Now message tracking log files are moved
by means of Exchange System Manager, as well as X.400 message
transfer agent (MTA) queue data, and Simple Mail Transfer Protocol
(SMTP) queue data.
Exchange System Manager includes Windows Management
Instrumentation (WMI) classes, as well as many other new features.
Public folder Improvements in the user interface for public folders include several
management new tabs: Details, Content (shows content using Outlook Web
Access), Find (uses new search capabilities), Status (provides the
folder’s server, the folder’s public store, folder size, the number of
items in the folder, and the last time it was accessed), and
Replication (statistical data on replicas).
Link state Two improvements in link state are:
No change in link state if no alternate path exists. If no alternative
path for the link (or route) exists, Exchanges considers the path
available.
Oscillating Connections. Exchange Server 2003 improves the routing
of link state code by reviewing the link state queue. If there are

Introduction to Microsoft Exchange Server 2003 8

 Features in Exchange Server 2003
multiple conflicting state changes for a connector, Exchange 2003
considers the connector available. It is better to leave an oscillating
connector available than to continually change the link state.
Public folder referral Public folder referral is specified through a new list in the Exchange
administrator user interface.

Move Mailbox tool Selection of multiple mailboxes in the Move Mailbox tool eases
mailbox movement from one server to another or to a different
Exchange store. New with SP1 is the ability to support cross-site
mailbox moves.
Outlook Web Access New Web-based administration tool for Outlook Web Access setup.
Administration Previously this had to be set-up with registry key settings.

Deployment
New Features
Deployment tools and A set of new deployment tools and documentation helps Exchange
Help files Server 2003 be deployed easily into an existing Exchange 5.5
topology. The deployment tools provide a step-by-step approach by
giving detailed information, analyzing the existing topology, checking
for prerequisites, recommending a configuration setting, and
validating each step. New in SP1 is support for cross-site mailbox
moves, which helps organizations to move mailboxes from remote
site Exchange 5.5 servers back to a centralized servers running
Exchange 2003.
Active Directory As an extension of the Active Directory Connector manager snap-in,
Connector tools the Active Directory Connector wizard helps deployment by
analyzing an existing Exchange 5.5 topology, automatically
preparing the Exchange 5.5 directory, and creating the needed
connection agreements to ensure successful deployment.
Internet Mail Wizard This wizard makes it easier to configure Internet mail connectivity
with Exchange Server 2003.

Support for Domain New with SP1, Exchange Server 2003 supports domain rename
Rename functionality offered with Windows Server 2003.

Enhanced Features
Active Directory Exchange 2003 includes an updated version of Active Directory
Connector Connector with many customer-requested features included.
Support for Notes R5 Connectors allow Exchange to co-exist with Lotus Notes R5 and R6
and R6 and GroupWise and Novell GroupWise 5.x
5.x
Notes Application The Notes Application Analyzer is a separate tool that runs in Notes
Analyzer environment to provide a high level report on an organizations Notes
application that can help organizations to plan on their migration
from Notes to Exchange and other solutions.
Setup Several setup enhancements make deployment of an Exchange
server easier:
• Outlook Mobile Access and Exchange Server ActiveSync are
installed by default on all Exchange Servers, meaning every
Exchange Server 2003 is mobile-enabled and able to
support mobile phones and Windows-powered mobile
devices.
• Setup permission requirement changes allow additional
Exchange servers to be added to an existing Administration
Group without the need of a Full Exchange Administrator.
• Target domain controller option enables a target to be
specified during setup.

Introduction to Microsoft Exchange Server 2003 9

 Features in Exchange Server 2003
• Better batch-mode support than in Exchange 2000.
Active Directory schema Permissions change for forest preparation means that only Active
Directory permissions are needed when performing the forest
preparation. With single schema update, regardless of the
deployment path, the Active Directory schema only needs to be
updated once.

Improvements for Developers

Enhanced Features
Portal enhancements Exchange Server 2003 includes specific Outlook Web Access
customizations to enable Outlook Web Access Web Parts to be
(New Web Parts)
embedded in portals. These services allow the embedding of specific
mail, calendar, tasks, and public folder information into SharePoint
Products and Technologies and other Web portals.
Portal enhancements Portal designers now have a simple way to present the special
folders of an authenticated user. Outlook Web Access supports a new
(Redirection support)
URL query string that sends a redirect where module is one of the
special folders (Inbox, Calendar, Contacts, or Tasks).

Features in Outlook 2003

The feature descriptions shown in Table 2 provide detail on the functionality and
improvements that Outlook 2003 provides.

Table 2 New and enhanced features in Outlook 2003

Features in Outlook 2003
New Features
Cached Exchange Mode Outlook 2003 clients using cached Exchange mode perform most
e-mail related tasks from the local client machine, reducing the
number of requests to the server for data, and improving
performance for items stored in the local copy of the mailbox or
.OST file. After the full copy of a user mailbox is downloaded, cached
Exchange mode significantly reduces network bandwidth
consumption between the client and server. This significantly
improves the end user’s experience with Outlook as a remote or
branch office user, as well as removes the need to restart Outlook to
an offline profile when network interruptions occur.
MAPI compression When using Exchange Server 2003 and Outlook 2003, all mailbox
content is compressed on the Exchange server before sending
information to Outlook 2003 clients. This significantly reduces
network bandwidth consumption between the client and server,
allowing for additional Exchange site consolidation.
HTTP access from When used with the Windows 2003 Server RPC Proxy Service and
Outlook Exchange Server 2003, Outlook 2003 clients can connect simply
using HTTP or HTTPS, thereby reducing the need for Virtual Private
Networks (VPNs) or dial-up remote access service (RAS). Therefore,
an IT department does not need to deploy VPN infrastructure if
remote users only need to access corporate messaging information.
This reduces costs and enhances security by ensuring remote
Outlook users don’t need access to the entire network. This unifies
the connection methods also found in Outlook Web Access and
Outlook Mobile Access.
Buffer packing After information is compressed, all information sent from
Exchange 2003 servers to Outlook 2003 clients is packaged in larger
more optimized buffer packets, thereby reducing the number of

Introduction to Microsoft Exchange Server 2003 10

 Features in Outlook 2003
requests to and from the Exchange servers.
Outlook performance IT departments can better monitor problems and plan for a superior
monitoring user experience. Outlook collects latency and error information from
Outlook clients and sends it to Exchange Server 2003. This data is
held in the Exchange store as well as reported in the event log and
performance counters so that Microsoft Operations Manager (MOM)
can access it. To understand when remote clients are experiencing
performance issues relating to poor bandwidth or poor connectivity,
IT departments can either self-interpret the Exchange event log or
use a non-Microsoft tool to understand it.
Advanced junk e-mail Machine learning technology that uses keywords and patterns (for
filters example, was the mail sent at an unusual time of day) automatically
derived from examples of spam and normal mail to produce a score.
Based on this score, all suspected spam is moved to a special junk
e-mail folder. Both positive and negative scores are used when
evaluating the likelihood that a message is junk mail. The customer
can decide how Outlook handles this e-mail by setting their filters to
low, high, exclusive or turning it off completely.
Safe lists and Block lists Offers additional spam control back in customers' hands by allowing
them to choose to only receive e-mail from individuals already set
up in their address book, from specific e-mail address or from
designated domains
External HTML blocking Blocking external HTML by default in the new Outlook stops
spammers from using Web links to sneakily verify recipients' e-mail
addresses as active. Users are ultimately in control of this feature
and can unblock HTML on a per message basis or disable it
completely.
Outlook Kerberos Outlook now uses Kerberos to authenticate against Exchange
authentication servers. If an enterprise is using Windows Server 2003 domain
controllers, a user can authenticate across multiple Windows forests
to domain controllers in trusted forests, thereby allowing user
accounts and resources to exist in different forests.

Enhanced Features
Incremental change Today, when interruptions occur during the off-line synchronization
synchronization process, the entire process must start again from the beginning.
Incremental change synchronization allows the synchronization
process to resume where the outage occurred, instead of starting
the entire synchronization process again.
Smart change When items are marked read/unread/flagged or slightly modified in
synchronization other ways, only the header that is listing the change is sent back to
the server. This is different from the previous version of Outlook
where the entire message and body was sent back to the server.
Skip bad items During synchronization, items marked as bad or conflicting are now
moved to the Sync Items folder, allowing the synchronization to
continue.
Pre-synchronization A synchronization progress meter (found in the lower right corner of
reporting the Outlook 2003 UI) shows detailed synchronization information
such as new e-mail headers, total size left to synchronize, and
whether the folder is up-to-date.

Features in Outlook Web Access and Mobile Device

Support
The feature descriptions shown in Table 3 provide details on the functionality and
improvements in Exchange Server 2003 Outlook Web Access and built-in mobile
device support.

Introduction to Microsoft Exchange Server 2003 11

Table 3 New and enhanced features in Outlook Web Access and Mobile
Device Support
Features in Outlook Web Access
New Features
Usability improvements Outlook Web Access, using Windows Internet Explorer 5.01 and
in the user interface later, has a new user interface, called the Premium Client, which is
close in features and functionality to the UI of the full Outlook 2003
product. The Outlook Web Access UI now includes these added
features:
• New logon page simplifies the choice of which Outlook Web
Access client version should be used, Premium or Basic.
• New Outlook Web Access UI offering two-line view; context
menus view; ability to forward meeting requests;
notifications on navigation pane; add to contacts
functionality; ability to set number of items to view per
page, bidirectional layout support for Arabic and Hebrew
(Internet Explorer 6.0 required for bidirectional layout);
richer support for icons in mail view; options to control when
messages are marked as read messages in Reading Pane;
public folders now display in their own browser window.
• Server-side spelling checker in English, French, German,
Italian, Korean, and Spanish
• Access to Global Address Lists properties sheets within an e-
mail message or meeting request; message sensitivity
settings on the information bar; forward/reply to meeting
requests, ability to launch the calendar in its own window
from a meeting request, which provides the ability to
evaluate and schedule meeting request at the same time.
• Management UI for server-side rules; Quick Flags; personal
tasks; and message signatures.
Enhanced security Security enhancements include these added features:
• S/MIME support (Internet Explorer 6.0 and Microsoft
Windows 2000 or higher is required)
• Web beacon blocking to make it more difficult for senders of
spam to confirm e-mail addresses. When a user clicks a
hyperlink in the body of an e-mail message, Outlook Web
Access helps protect private information from being revealed
to the visited Web site.
• Forms-based authentication provides support for secure
logoff and timed logoff after a period of inactivity, even if
the browser is left open with a current session to the server.
Attachment blocking Customers can block access to all attachments or specific file types
and can allow attachment access only through specific servers.

Enhanced Features
Performance Added deferred search for new messages after delete.
improvements New logon page allows choice between Basic (Netscape and versions
of Internet Explorer prior to Internet Explorer 5.01) and Premium
(Internet Explorer 5.01 or higher) client versions of Outlook Web
Access. Basic clients may perform faster in low-bandwidth scenarios.
Once enabled by the Exchange administrator, GZip compression can
provide substantial performance improvements for Outlook Web
Access users connecting via dial-up, or other low-bandwidth
networks.
Features in Mobile Device Support
New Features

Introduction to Microsoft Exchange Server 2003 12

 Features in Outlook Web Access
New Features
Support for Windows Built-in server support for over-the-air synchronization with
Powered Mobile Devices Exchange Server ActiveSync-enabled devices such as Windows
Powered Mobile Devices (Pocket PC 2002, Microsoft Smartphone
2002, and future versions of Windows Powered Mobile Devices).
Synchronization can be on demand or scheduled, based on various
settings from the device. This includes remote access to E-mail,
Calendar, and Contacts, and coupled with Outlook Mobile Access,
allows access to Tasks and the Global Address List. Below is a
comprehensive list of Exchange Server ActiveSync features:
• Built-in support in Exchange Server works without requiring
any extra servers or desktop redirectors.
• Transfer of data over a secure connection directly between
the mobile device and the server. Data is not stored on any
intermediary servers on the network.
• Synchronization of e-mail, calendar, and contacts data
between Exchange Server and mobile devices.
• Optimization for efficient use of low-bandwidth, high-latency
networks.
• Synchronization support for multiple e-mail folders.
• Use of standard technologies such as HTTPS networking and
XML data format.
• Support for a variety of underlying network technologies,
including GPRS, CDMA, and 802.11.
• Wireless Binary XML (WBXML) support for compressed
transmission of XML elements.
• Support for device-initiated synchronization using a variety
of methods: manual, scheduled, or in response to a
notification from the server.
• Server-side handling of all synchronization logic, including
conflict resolution, which simplifies the client software.
• Support for partial download of e-mail messages. The client
determines how much of each item to receive initially and
can subsequently ask for the entire item.
• Support for download of e-mail attachments using a variety
of options including automatic, on-demand, and manual.
Automatic downloads can be based on file size or type.
• Support for time limits on device-side storage of e-mail and
calendar items to reduce memory usage. For example, only
the last three days of e-mail and two weeks of calendar
entries may be stored. Time-limit filtering is managed by the
server, with no need for filtering on the client.
• Support for forwarding and replying to e-mail directly from
the server, without having to download and then upload the
message.
• Support for recovery from communications errors.
• Synchronization of multiple mobile devices to the same
server data.

Support for up–to–date Up-to-date notifications combined with over-the-air synchronization

notifications mean that Exchange Server ActiveSync-enabled devices can be
automatically kept up–to–date. When a new message arrives in a
user’s Inbox, Exchange 2003 sends a notification to Mobile
Operators, which in turn alert the device and instruct it to begin
synchronization. Thus, the device is up–to–date when the user
needs it. Also, the user can set additional preferences for peak and
off-peak times to customize the notification process.

Introduction to Microsoft Exchange Server 2003 13

 Features in Outlook Web Access
New Features
Support for Similar to Outlook Web Access, Outlook Mobile Access provides
browser-based devices mobile phone browser access to Exchange servers for xHTML (WAP
2.0), HTML mobile phone, Compact HTML (cHTML) on i-Mode devices
(in Japan), and PDA browsers such as Pocket Internet Explorer on
Windows Powered Mobile Devices.
Outlook Mobile Access supports e-mail folders, calendar, contact,
tasks, searching the Global Address List or personal contacts.
• Inbox, Calendar, Contacts, Tasks and Folders. Outlook Mobile
Access provides access to view into your Exchange Inbox,
Calendar, Contacts, Tasks, and folders.
• Find someone (Global Address List). You can look up Global
address list entries from Outlook Mobile Access.
• Ability to compose new message. From the Outlook Mobile
Access main menu, you can compose a new e-mail message.
• Change Preferences. Change language, time zone and
time/date format, turn mark as read on/off, or password
change from the preferences menu.
• E-mail. Outlook Mobile Access provides full-featured e-mail
functionality including compose new, read, reply, reply all,
forward, delete, flag, and mark as unread.
• E-mail details. From the details view of messages, you can
browse to previous message or next message, close, or go
home.
• Calendar views. In the calendar view you can view today,
next/previous day, or go to day of your choice.
• Calendar details. For any calendar item, you can accept,
tentative, decline, reply, reply all, forward, delete, and view
details.
• Tasks. Outlook Mobile Access provides a view to top and new
tasks.
• Contacts. You can search contacts, create new contracts,
browse the contact list, see contact details or navigate to
home from the Outlook Mobile Access contacts view.

Outlook Web Access Features by Browser Type

Table 4 shows the available Outlook Web Access features, depending on the
browser being used.

Table 4 Outlook Web Access feature availability by browser

Internet Internet Other
Explorer Explorer 5.01- (Basic Client
Outlook Web Access Feature 6 SP1 5.5 Experience)
E-mail, Calendar, and Task √ √ √
New Outlook 2003 look-and-feel including right-click Not
functionality √ √ supported
Not
Ability to mark an e–mail as unread √ √ supported
Server-side spelling checker (limited to six Not
languages) √ √ supported
Forms-based authentication (session time-out) √ √ √
S/MIME support √ 3
Not supported Not

Introduction to Microsoft Exchange Server 2003 14

 Internet Internet Other
Explorer Explorer 5.01- (Basic Client
Outlook Web Access Feature 6 SP1 5.5 Experience)
supported
Not
Two-line view √ √ supported
Not
Context menus √ √ supported
Not
Improved keyboard shortcuts √ √ supported
Ability to forward meeting requests √ √ √
Not
Notifications on navigation pane √ √ supported
Not
Add to Contacts √ √ supported
Ability to pick names from address book √ √ √
Ability to set maximum number of messages
displayed in views √ √ √
Not
Bidirectional layout support for Arabic and Hebrew √ Not supported supported
Options to set mark as read when using Reading Not
Pane √ √ supported
Public folders now display in their own browser Not
window √ √ supported
Access to GAL property sheets within an e-mail
message or meeting request √ √ √
Message sensitivity settings on information bar √ √ √
Not
Attendee reminder option for meeting request √ √ supported
New calendar view to launch the calendar in its own
window √ √ √
Not
User Interface to set common server–side rules √ √ supported
Not
Outlook 2003 style Quick Flags √ √ supported
Support for Tasks √ √ √
Support for message signatures √ √ √
Search folders (must be created in Outlook online Not
mode) √ √ supported
Not
Deferred search for new messages after delete √ √ supported
Attachment blocking √ √ √
“Web beacon” blocking to make it more difficult for
senders of spam to confirm e-mail addresses √ √ √
When a user clicks a hyperlink in the body of
an e-mail message, Outlook Web Access helps
protect private information from being
revealed to the visited Web site √ √ √
Added GZip compression to increase performance Depends On
and speed √ Not supported Browser

3
Requires Windows 2000, Windows XP, or Windows Server 2003 desktop operating systems.

Introduction to Microsoft Exchange Server 2003 15

Exchange 2003 Features Available with Specific
Windows and Outlook Versions
Table 5 is not a complete list of new features in Exchange 2003; rather, it is a
high–level representation of new and improved features that are available with
certain versions of Microsoft Windows Server operating systems and Microsoft
Outlook versions.

Table 5 Exchange 2003 features available with Windows Server 2000 or Windows
Server 2003 and specific version of Microsoft Outlook
Exchange Server Feature Exchange Version Windows Version Outlook Version

DISASTER RECOVERY
Clustering
Available in N/A
2–Node clustering Exchange 2000 Windows 2000
Available in Windows 2000 N/A
4–Node clustering Exchange 2000 Advanced Server
New in Requires Windows N/A
8–Node clustering Exchange 2003 Server 2003
Enhanced in N/A
Improved cluster failover time Exchange 2003 Windows 2000
Storage
Mount points overcome the 24–drive New in Requires Windows N/A
letter limitation Exchange 2003 Server 2003
Standard storage area network New in N/A
connectivity Exchange 2003 Windows 2000
Backup/Restore
Standard backup with non-Microsoft Available in N/A
Windows 2000
hardware (Requires Windows–certified Exchange 2000
backup vendor)
Database backup (Volume Shadow New in N/A
Requires Windows
Copy service) (Requires Windows Exchange 2003
Server 2003
Volume Shadow Copy service–certified
backup vendor)
New in N/A
Mailbox Recovery Center tool Exchange 2003 Windows 2000
New in N/A
Recovery Storage Group Exchange 2003 Windows 2000
PERFORMANCE
Improved Memory Allocation
Available in N/A
2–GB standard allocation Exchange 2000 Windows 2000
Enhanced in Windows 2000 N/A
3–GB user mode allocation Exchange 2003 Advanced Server
Public Folders
Enhanced in Windows 2000 N/A
Improved public folder store
Exchange 2003
administration and replication
E–Mail
Enhanced in N/A
Improved distribution list caching Exchange 2003 Windows 2000
Suppression of Out of Office messages New in Windows 2000 Outlook

Introduction to Microsoft Exchange Server 2003 16

 Exchange Server Feature Exchange Version Windows Version Outlook Version

to distribution lists Exchange 2003 2000/XP/2003

Outlook 2003 cached Exchange mode New in Requires
reduces server load Exchange 2003 Windows 2000 Outlook 2003
MAPI compression reducing bytes of New in Requires
data over the wire Exchange 2003 Windows 2000 Outlook 2003
SECURITY
IPSec support for front-end/back-end New in Requires Windows N/A
clusters Exchange 2003 Server 2003
Cross–forest Kerberos authentication New in Requires
with Outlook 2003 (Requires Microsoft Exchange 2003 Outlook 2003
Metadirectory Services 2003 (MMS) Requires Windows
and Outlook 2003) Server 2003
Signed LDAP requests to Active New in N/A
Directory Exchange 2003 Windows 2000
Front–end/back–end Kerberos New in N/A
authentication Exchange 2003 Windows 2000
IIS 6.0 security and dedicated New in Requires Windows N/A
application mode Exchange 2003 Server 2003
Restrict distribution lists to New in Windows 2000 N/A
authenticated users Exchange 2003
New in Windows 2000 N/A
Real–time safe and block lists Exchange 2003
Enhanced in Windows 2000 N/A
Inbound recipient filtering Exchange 2003
New in Exchange Windows 2000 Requires
Advanced junk e-mail protection 2003 Outlook 2003
Anti–virus API 2.5 (Requires non- Enhanced in Windows 2000 N/A
Microsoft antivirus software) Exchange 2003
Attachment blocking in Outlook Web New in Windows 2000 N/A
Access Exchange 2003
Improved public folder permissions for Enhanced in Windows 2000 N/A
unknown users Exchange 2003
Improved ability to restrict Enhanced in Windows 2000 N/A
submissions Exchange 2003
CLIENT ACCESS
Improved Outlook Web Access UI and Enhanced in Outlook
feature set Exchange 2003 Windows 2000 2000/XP/2003
Improved Outlook 2003 performance New in Requires
using MAPI compression Exchange 2003 Windows 2000 Outlook 2003
HTTP access from Outlook 2003 New in Requires
Requires Windows
Exchange 2003 Outlook 2003
Server 2003
New in Windows 2000 Requires
cHTML, xHTML and HTML mobile Exchange 2003 Browser Based
browser support Mobile Device
New in Windows 2000 Requires
Exchange Server ActiveSync for Exchange 2003 Windows
Windows Powered Mobile Devices Powered Mobile
Device
Up-to-Date notifications New in Windows 2000 Requires
synchronization Exchange 2003 Windows
Powered Mobile
Device

Introduction to Microsoft Exchange Server 2003 17

 Exchange Server Feature Exchange Version Windows Version Outlook Version

COLLABORATION
Requires Real- Outlook
Real–time collaboration (Replacement Time 2000/XP/2003
for Exchange Instant Messaging and Collaboration Requires Windows
Exchange 2000 Conferencing Server) service Server 2003
SharePoint™ Web Parts (Requires Enhanced in Outlook
SharePoint Portal Server and/or Exchange 2003 Requires Windows 2000/XP/2003
Windows SharePoint Services) Server 2003

SERVICEABILITY
Exchange System Manager on Enhanced in N/A
Windows XP Exchange 2003 Windows 2000
Queues are centralized on a per-server New in Windows 2000 N/A
basis Exchange 2003
Enhanced in Windows 2000 N/A
UI improvements Exchange 2003
Enhanced in Windows 2000 N/A
All system queues are exposed Exchange 2003
New in Windows 2000 N/A
Exchange 2003 (SP4 or
Cookie authentication enablement Windows 2003)
Move log files and queue data by New in N/A
means of Exchange System Manager Exchange 2003 Windows 2000
New in N/A
Public Folder Send hierarchy Exchange 2003 Windows 2000
New in N/A
Public Folder Search capabilities Exchange 2003 Windows 2000
New in N/A
Public Folder Send Contents Exchange 2003 Windows 2000
Public Folder affinity to control New in N/A
referrals Exchange 2003 Windows 2000
Public Folder migration from New in N/A
Exchange 5.5 to Exchange 2003 Exchange 2003 Windows 2000
Multi-threaded, multi-user Move New in N/A
Mailbox function Exchange 2003 Windows 2000
New in N/A
Dynamic distribution lists Exchange 2003 Windows 2000
New in Requires Windows N/A
GZip compression Exchange 2003 Server 2003
MANAGEMENT
New in Windows 2000 N/A
Multiple Windows forest support Exchange 2003 (Requires MMS)
New in N/A
Automatic error reporting Exchange 2003 Windows 2000
1,700 Exchange–specific events using New in N/A
Microsoft Operations Manager Exchange 2003
Windows 2000
(Requires Microsoft Operations
Manager)
Deployment
Enhanced in N/A
Deployment and migration tools Exchange 2003 Windows 2000
Active Directory Connector Enhanced in Windows 2000 N/A

Introduction to Microsoft Exchange Server 2003 18

 Exchange Server Feature Exchange Version Windows Version Outlook Version

improvements Exchange 2003

Enhanced in Windows 2000 N/A
Internet Mail Connection Wizard Exchange 2003
Enhanced in Windows 2000 N/A
Multiple Mailbox Move tool Exchange 2003

Windows Server 2003 and Active Directory Features

Table 6 shows the available Windows Active Directory features and improvements
in Windows Server 2003. More details on Windows Server 2003 and Windows
Active Directory can be found at http://www.microsoft.com/windows.

Table 6 Windows Server 2003 Active Directory features

Active Directory Features in Windows Server 2003

Deployment
Active Directory It is now easier to migrate to Active Directory through a number of
Migration Tool 2.0 improvements that have been made to the Active Directory
(ADMT) Migration Tool (ADMT). ADMT 2.0 now allows migrating passwords
from Microsoft Windows NT® 4.0 to Windows 2000 and Windows
Server 2003, or from Windows 2000 to Windows Server 2003
domains.
Create replica from This feature enables the source for the initial replication of a new
media domain controller to be backup media. This eases the replication
burden of a domain controller in a branch office or low bandwidth
scenario.
Linked-value replication For multi-value, linked-value attributes, metadata is stored per-
value. This Active Directory change makes it possible to replicate the
individual changes instead of the whole membership and eliminates
the 5,000 direct member limit.
Improved Inter-Site The Active Directory Inter-Site Topology Generator has been
Topology Generator enhanced for greater scalability. It can now support more topology
complexity such as very large hub-and-spoke topologies and more
branch office numbers (up to 5,000 sites). These improvements
make automatic replication possible for topologies with more than
200 sites (previous limit).
Replication Active Directory replication improvements include reduction of intra-
improvements site replication latency from 15 minutes to 1 minute, allowance for
multiple bridgehead servers, an improved compression algorithm to
reduce CPU load on bridgehead servers, and an enhanced
repadmin.exe tool to concurrently read and manage multiple domain
controllers.
Cross-forest trusts The ability to create transitive trusts between domains in two forests
has been added to Windows Server 2003 Active Directory. This
allows for Kerberos authentication and cross-forest User Principal
Name (UPN) authentication between domains in different forests.
Active Directory Command line and admin tool improvements have been
manageability implemented in Windows Server 2003. These include ability to drag
and drop, save queries, and multi-select and edit user objects in the
admin tool as well as additional command line tools to query and
update Active Directory.

Introduction to Microsoft Exchange Server 2003 19

 Active Directory Features in Windows Server 2003

Application Integration
Schema redefine The schema redefine features eliminates the chance that an
application that is not performing correctly can claim a schema used
by another application. This is possible because Active Directory now
supports the redefinition of a class/attribute while preserving its
unique identity.
No Global Catalog full Windows Server 2003 allows for a synchronization of only added
synchronization global catalog attributes. This reduces the replication load when new
attributes are added to the global catalog.

Additional LDAP Active Directory in Windows Server 2003 has additional LDAP
standards support standards support including virtual list view support, correct auxiliary
class support, support for InetOrgPerson class, and dynamic entry
support.
Outward-facing To support large directories that are outward facing, Active Directory
directory improvements in Windows Server 2003 has many core performance improvements,
reduced storage improvements enabled by single instance store of
security descriptors, 64-bit support, and concurrent bind capabilities
to create a pipeline of binds down a single connection.

Security
Object quotas Object quotas can be assigned on a per-partition basis to reduce
threat of denial-of-service attack caused by a delegated admin that
can create an unlimited number of objects.
SIDfiltering on newly By default, SIDfiltering is enabled on new trusts to eliminate possible
created trusts attacks using SIDhistory credentials.
Other security-related To support the enhanced security provided by Windows Server 2003
updates Active Directory disables anonymous queries and enables auditing
on new domain installations.

Compatibility of Exchange Server 2003 and Windows

Server 2003
Exchange Server 2003, the next version of the Exchange messaging and e-mail-
based collaboration server, is specifically designed to help address business
requirements for heightened security in today’s computing environments. In
accordance with the Microsoft company-wide Trustworthy Computing initiative,
Exchange 2003 running on Windows Server 2003 provides many new features and
enhancements to improve reliability, manageability, and security.
When designing new product releases, Microsoft balances new features and
functionality with providing our customers the highest possible level of
interoperability and/or coexistence with previous product versions. Microsoft does
its best to ensure that customers can extend current infrastructure investments,
yet have the opportunity to incorporate new technologies into their existing
computing environments. This section provides an overview of Windows
Server 2003 compatibility with Exchange Server 2003, Exchange 2000 Server, and
Exchange Server 5.5 in addition to supported configurations in a mixed-mode
Exchange and Windows environment.

Introduction to Microsoft Exchange Server 2003 20

Windows Server 2003 provides significant enhanced functionality that
Exchange 2003 takes advantage of:

• Outlook HTTP access IIS 6.0 and Windows RPC Proxy service in Windows
Server 2003 enable communication between Outlook 2003 and Exchange
Server 2003 by means of HTTP. Outlook 2003 users can synchronize
directly with the server running Exchange Server 2003 over a HTTP or
HTTPS connection.

• Internet protocol support IIS 6.0 provides Exchange with its support for
many common Internet access protocols that increase the flexibility of the
operating system, such as HTTP, Post Office Protocol version 3 (POP3),
Internet Message Access Protocol version 4 (IMAP4), and Simple Mail
Transfer Protocol (SMTP).

• Active Directory Windows provides Active Directory, upon which

Exchange depends for user information, mail routing information, user
authentication, and LDAP read and write functions.

• Support for clustering Exchange Server 2003 provides better support for
clustering, which enables high availability of a company’s infrastructure.
Customers can choose to run up to 8-node clusters, with at least one
passive node, when running Exchange 2003 on Windows Server 2003,
Enterprise Edition. (In Windows 2000 Advanced Server, clustering was
limited to two nodes, one active and one passive; if a company chose to
run Windows 2000 Datacenter Server, clustering was limited to four nodes.)

• Volume Shadow Copy service This and Virtual Disk Service are part of a
storage framework that provides heterogeneous interoperation of storage
hardware, storage software, and applications. Exchange 2003 writes to the
Volume Shadow Copy service on Windows Server 2003, reducing
dramatically the backup and restore times for Exchange messaging
environments. This enables IT departments to support greater numbers of
users per server and reduces the total number of servers running Exchange
in their environment.

Operating System Compatibility

The following version compatibility information applies to Exchange 2000 Server
and Exchange Server 2003:

• Exchange 2000 Server will run on Windows 2000 Server, but it cannot
run on Windows Server 2003. However, an Exchange 2000 Server with
Service Pack 3 (SP 3) or later can operate in a Windows Server 2003 Active
Directory environment.

Note If upgrading from Exchange 2000 Server to Exchange Server 2003,

please note that Exchange 2000 Server cannot run on Windows Server
2003. You must upgrade to Exchange Server 2003 first, and then upgrade
the operating system to Windows Server 2003.
• Exchange Server 2003 runs on either Windows 2000 Server SP3 or a
Windows Server 2003 operating system. Exchange Server 2003 can run in
a Windows 2000 SP3 or Windows Server 2003 Active Directory
environment.

Introduction to Microsoft Exchange Server 2003 21

Table 7 describes the various supported combinations of Exchange 5.5,
Exchange 2000, and Exchange Server 2003 with Windows 2000 Server and
Windows Server 2003. The physical server running Exchange must be installed on
a Windows Server version as shown in the table. For example, Exchange 5.5 with
SP3 cannot be installed or run on a computer that is running Windows
Server 2003.
Table 7 also indicates the Active Directory versions that are supported for
Exchange. Note that Exchange 5.5 does not require Active Directory; however, it
does work if Active Directory is present.

Introduction to Microsoft Exchange Server 2003 22

Table 7 Supported combinations of Exchange and Windows Servers
Exchange can be installed and run Supported Active Directory
on Environments
Windows 2000 Windows Windows 2000 Windows
Exchange Version
Server SP3+ Server 2003 Server SP3+ Server 2003
Exchange 5.5 with SP3 Yes No Not required Not required
Exchange 2000 with
Yes No Yes Yes
SP2
Exchange 2000 with
Yes No Yes Yes
SP3
Exchange Server 2003 Yes Yes Yes Yes

Customers who intend to upgrade from either Exchange 5.5 or Exchange 2000 to
Exchange Server 2003 can rest assured that operating in a mixed Windows
environment during the upgrade is fully supported.
Customers who are considering upgrading their Windows-based servers to Windows
Server 2003 can rest assured that doing so would not disrupt their messaging
infrastructure. Although Exchange 5.5 and Exchange 2000 cannot be installed on
servers running Windows Server 2003, file and print servers, domain controllers,
and global catalog servers can all be upgraded to Windows Server 2003 with no
impact on Exchange.

Additional Resources
For detailed information on each new Exchange Server 2003 feature, please visit
http://www.microsoft.com/exchange/
For more information about Exchange Server 2003 SP1 and new Tools, please visit
http://www.microsoft.com/exchange/downloads/2003.asp
For more information about Exchange 2000 SP3, please visit
http://www.microsoft.com/exchange/downloads/2000/sp3/default.asp

For more information on the Microsoft Office System and Outlook 2003, please visit
http://www.microsoft.com/office/

For more information on Windows Server and Windows Active Directory, please
visit http://www.microsoft.com/windows/default.mspx
For more information on Microsoft mobile devices, mobile partner companies, or
enterprise mobile computing, please visit
http://www.microsoft.com/mobile/enterprise/

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Introduction to Microsoft Exchange Server 2003 23

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Introduction to Microsoft Exchange Server 2003 24

This is a preliminary document and may be changed substantially prior to final commercial release of the software described herein.
The information contained in this document represents the current view of Microsoft Corporation on the issues discussed as of the date of
publication. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of
Microsoft, and Microsoft cannot guarantee the accuracy of any information presented after the date of publication.
This White Paper is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS
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Complying with all applicable copyright laws is the responsibility of the user. Without limiting the rights under copyright, no part of this
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document. Except as expressly provided in any written license agreement from Microsoft, the furnishing of this document does not give you
any license to these patents, trademarks, copyrights, or other intellectual property.
© 2003 Microsoft Corporation. All rights reserved.
Microsoft, Active Directory, ActiveSync, Outlook, SharePoint, SmartScreen, Windows, Windows NT, and Windows Server are either
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Introduction to Microsoft Exchange Server 2003 25