Data Monetization for Practitioners
Data Monetization for Practitioners
https://doi.org/10.1007/s11301-022-00309-1
Abstract
Data is one of the most valuable resources in the world. The new data economy has
led to several data use cases and one of them is monetization. Given how recent the
concept of data monetization is, this study aims to investigate it, better understand its
meaning, implications and issues in the academic literature and provide guidance for
practitioners as well as direction for further research. A systematic literature review is
conducted on English literature from 2013 to 2022. 54 articles were identified from
where a topic and sub-topic categorization and a conceptual framework is developed.
The paper makes contributions in three areas: (1) providing a holistic understanding
of data monetization models through the extension of a framework from the literature,
(2) categorizing of the key topics and trends in data monetization, and (3) using a sys-
tematic approach to identify managerial implications and a future research agenda.
1 Introduction
The concept of data monetization is new in the academic literature. However, practi-
tioner firms like Gartner (Moore 2015), EY (EY Global 2018), Deloitte (Deloitte AI
Institute 2021), KPMG (Mohasseb 2015), and academic institutions such as MIT (Bar-
bara and Jeanne 2017), (Wixom, Cashing in on your Data 2014), (Moore 2015) have
published several articles on the concept. As companies continue to generate mas-
sive amounts of data and handle existing historical data, they are turning to consulting
* Joan Ofulue
[email protected]
1
Graduate Studies Office, Faculty of Engineering, University of Ottawa, SITE 1024, 800 King
Edward Ave, Ottawa, ON K1N 6N5, Canada
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J. Ofulue, M. Benyoucef
companies to help them understand how to maximize the value of their data. Data mon-
etization is the commercialization of data and information assets. Data monetization
occurs when organizations exchange data and information assets for financial return or
something with equivalent value (Buff et al. 2014). According to Prakash (2014), data
monetization refers to the organization’s ability to create additional revenue from exist-
ing data sources (internal and external), to create useful information, insights, and obser-
vations. Fortune 500 organizations such as Amazon, Facebook, and Apple focus on data-
driven business models to develop new products and services and improve the customer
experience while generating additional revenue streams. This concept focuses on data as
a product and as such is managed that way (Marcinkowski and Gawin 2020).
Data monetization goes beyond selling raw or processed data therefore the con-
cept of “monetization” may be misleading. Beyond selling the data directly for cash,
data monetization occurs when organizations use data to create value driven prod-
ucts, convert data and analytics into financial returns and other tangible benefits
such as supplier funded advertising and discounts, or by avoiding costs that could
come from operational inefficiencies.
Data monetization either aims to reduce operational costs by leveraging internal
data and/or generate revenue through other models such as selling data and wrap-
ping data around products and services.1
The data monetization global market is estimated to grow from US$2.1 billion
in 2020 to US$15.5 billion in 2030 (compound annual growth rate of 22.1%) (Kan-
haiya et al. 2022). This will be driven by the increasing magnitude of generated
data, awareness of data monetization, emerging technology opportunities and trends
(Moore 2015) such as Business Intelligence and Analytics (BI&A), cloud comput-
ing, blockchain, Internet of Things (IoT), social networks and post-COVID-19 pan-
demic business approaches and strategies (Mordor Intelligence 2022).
Organizations wanting to develop a successful data monetization strategy will
require a good understanding of the different data monetization models, their impli-
cations, opportunities, and limitations. Given the recency of data monetization as a
discipline, efforts have been dedicated towards producing academic research across
different areas, however there is still work to be done. The first published Systematic
Literature Review (SLR) was conducted by Liu and Chen in 2015 to raise awareness,
within the academic community, on the potential of data monetization research. The
authors contributed to understanding data monetization by providing use cases,
guiding principles and a framework that combines Analytics 3.0 (advanced ana-
lytics) and BI&A 3.0 (mobile and sensor-based analytics) to better understand the
subject. Analytics 3.0 is a stage where organizations realize measurable business
impacts from the combination of traditional analytics, big data and powerful data
gathering and analysis methods to a company’s offerings, embedding data smartness
into the company’s products and services. This review was limited to a short period
(i.e., from 2010 to 2015) and only considered articles that contain “data moneti-
zation” or “monetization” within their titles thereby excluding papers that discuss
1
Wrapping is when products are augmented with analytics features or experiences to increase the value
and price of the product, market share, or customer satisfaction and loyalty.
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Data monetization: insights from a technology‑enabled…
data business models that are not explicitly titled “monetization”. In 2016, Thomas
and Leiponen conducted an SLR on data commercialization based on 51 articles.
They chose the term commercialization rather than monetization to differentiate the
trade in data through commercial transactions. They identified monetization chal-
lenges and models beyond the internal use case for monetization. The identified
models included data suppliers, data managers, data custodians, application devel-
opers, service providers and data aggregators. While the authors considered broader
terms beyond “data monetization”, the review was limited to a short review period
(i.e., from 2010 to 2013) and narrowly focused on monetization models through the
lens of the players involved and therefore did not provide insights beyond a single
construct (players). Hanafizadeh and Nik (2020), using an SLR, proposed a con-
figuration model called “Data monetization configuration” (DaMoc) and tested it
with a real application (i.e., Cardlytics). They identified the following global themes
categorized into different layers: the monetization layer (theme consisting of trad-
ing model, goods, end consumer), the data refinement process layer (theme consist-
ing of assets, data driven operation and value), the base layer (theme consisting of
resources and supplies) and the accessing and processing restrictions layer (theme
consisting of privacy, legal and ethical issues of data processing). Similar to Liu and
Chen (2015), the review only considered articles that contained “data monetization”
within their title thereby significantly limiting their scope. In addition, despite the
longer publication period (i.e., from 2006 to 2018), the authors had a small paper
sample of only 18 papers. Faroukhi et al. (2020a, b) used a longer publication period
(i.e., from 2000 to 2020) and a larger paper sample (i.e., 97 papers) to conduct an
SLR using a Big Data Value Chain (BDVC) framework. The BDVC framework
describes steps for administering an organization’s data related processes. The steps
range from data generation to data exposition. They further proposed two monetiza-
tion models: a reduced data monetization model and a full data monetization model.
The reduced data monetization model aims to monetize data only through the stor-
age and visualization phases. The full data monetization model is more generic,
expensive and supports monetization along the whole BDVC. Unfortunately, this
study does not show how BDVC and data monetization are integrated, and it does
not provide a reconciliation to existing literature.
While the abovementioned SLRs have contributed to a domain-based review on
data monetization, there continues to be a notable lack of comprehensive work in the
academic literature that seeks to systematically map the literature in a way that con-
solidates and structures knowledge in the domain for both the academic and practi-
tioner community, highlights areas in need of further research, and guides the plan-
ning of new research while supporting claims of relevance and novelty.
This paper conducts a technology empowered SLR. The data is electronically
sourced from online scientific databases, which is then analyzed through a combina-
tion of VOSviewer2 and manual effort. The SLR provides a thorough evaluation of
the literature, going beyond monetization models that focus on trading data or data
monetization in the context of data value chains. Indeed, the study finds, identifies,
2
https://www.vosviewer.com/.
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J. Ofulue, M. Benyoucef
selects, analyzes, evaluates, and systematically synthesizes work that focuses on dif-
ferent models of data monetization. The work described in this paper is not limited
by industry and geography. It consolidates the existing literature, develops a content
categorization and a corresponding conceptual framework, and provides a structure
for exploring specific research areas in data monetization that cater to a variety of
stakeholders such as academic researchers, business managers and decision mak-
ers. The paper further provides practitioners with insights into existing data mon-
etization models, which may serve as a starting point for various data monetization
initiatives.
The literature review seeks to answer the following research question: What are
the main subjects, challenges, and opportunities of data monetization in the aca-
demic literature and what are the corresponding implications for practitioners and
academic researchers?
To achieve this objective, the study describes the areas of data monetization,
maps the literature on the subject, proposes a categorization and corresponding con-
ceptual framework highlighting the literature which has been produced till date, pro-
poses new research questions capable of increasing the quality and relevance of the
academic literature and proposes managerial implications for organizations.
The paper is structured as follows. The conceptual background is presented in
Sect. 2, Sect. 3 defines the research method, followed by a discussion of the find-
ings, managerial implications and research agenda in Sect. 4. Section 5 presents the
conclusion, limitations, and considerations for future work.
2 Conceptual background
2.1 Data
Data is a public good that is consumed by people but whose supply is not affected by
people’s consumption (non-rivalrous) (Thomas and Leiponen 2016). Non-rivalrous
means that multiple actors can exploit a single dataset, it is replicable and using it
does not make its value disappear however once the data is revealed its value drops.
Data value varies by the way one uses it, combines it and whether one can make it
available at the right time (Parvinen et al. 2020). Most organizations now acknowl-
edge data as a strategic asset and many practitioners have gone as far as calling data,
not oil, the most valuable resource in the world thereby making data one of the most
important assets for digital transformation.
As the world becomes more digital, the volume of data continues to increase, and
the notion of big data is becoming a widespread phenomenon. Big data is a major
enabler of data monetization and has quickly gained popularity among industries
that own huge data assets. Gartner in its glossary defines big data as a “high vol-
ume”, “high velocity”, “high variety” information asset that requires a cost-effective,
innovative form of information processing that enables enhanced insights, decision
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Data monetization: insights from a technology‑enabled…
making and process automation.3 According to Faroukhi et al. (2020a, b) “high vol-
ume” indicates large amounts of generated data that cannot be processed through
traditional processing and storage means. “High velocity” indicates the speed at
which data can be generated. “High variety” refers to the characteristics of data that
come in different formats including structured formats such as traditional relational
database values, semi structured formats like XML, and unstructured formats which
could include email and IoT data. While the benefits of big data is real, its character-
istics are often constraining. Big data often has data quality issues, which make its
use challenging. It must be well arranged and free from gaps and erroneous records
to enable efficient data-based decisions (Marcinkowski and Gawin 2020). In addi-
tion, the violation of data privacy leads to several ethical and legal issues (Faroukhi
et al. 2020a, b).
The analysis of this data is so rampant and has become one of the four technol-
ogy trends of the decade together with mobile, cloud, and social business (Saynajoki
et al. 2017). Organizations are sitting on large amounts of data (historical and trans-
actional) with no clue on how to maximize its value. The new data economy has led
to several data use cases and one of them is monetization. Since the term Data and
Big Data monetization are used interchangeably throughout the academic literature,
this paper will use data to mean both big data and data.
2.2 Data monetization
3
https://www.gartner.com/en/information-technology/glossary/big-data.
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J. Ofulue, M. Benyoucef
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Data monetization: insights from a technology‑enabled…
data provider, and a data consumer. The data broker acts as an intermediary which
connects two or more market participants via the platform and simplifies their inter-
actions. Large companies operate their own data platforms to manage regular data
interactions with third parties, while smaller companies tend to exchange via neutral
platforms (Spiekermann 2019). The two-sided platform is a component of a data
marketplace where firms and individuals can buy, sell or trade second or third-party
data. Examples of data marketplaces include: Salesforce’s Data Studio, Oracle’s
BlueKai, Adobe’s Audience Marketplace (Sinha 2019) and Snowflake Data Market-
place. The two-sided markets were studied by Agarwal et al. (2019), Bataineh et al.
(2020a, b) and Saleh et al. (2021).
With nascent digital technologies such as Blockchain, data monetization contin-
ues to evolve. Al-Zahrani (2020) proposed a subscription-based data sharing model
that not only leverages blockchain but also Data as a Service (DaaS), data centers
in the cloud concept. In this model users subscribe to a data provider for a specific
period and pay for the data access based on the selected subscription plan. Javaid
et al.(2020), Abubaker et al. (2022), Madinen et al. (2022), Khezr et al. (2022a; b)
leveraged IoT with blockchain technology to provide trustful trading through auto-
matic review systems for monetizing IoT data using Ethereum smart contracts.
3 Research method
4
www.mendeley.com.
5
www.covidence.org.
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J. Ofulue, M. Benyoucef
Fig. 1 Systematic review selection and review procedure adapted from PRISMA (2009)
are either not relevant or do not meet the inclusion criteria by identifying papers as
either “Yes”, “No” or “Maybe”. The results were exported back from Covidence to
Mendeley for the papers to be extracted for a full text review.
In addition to the papers identified by the initial query, four papers were manually
identified through “backward snowballing”.
The query used is broken into three blocks. The first block captures “data” related
terms, and the second block captures “monetization” related terms. These two sets
of words are separated by a proximity operator to capture articles where the terms
appear a few words apart. The third and last block of words captures “model” related
terms. The query is shown below:
((data OR insight OR information OR "digital business" OR "business Intel-
ligence") W/4.
(moneti* OR commerciali* OR "revenue generat*")) AND.
(model OR strategy OR approach* OR offering).
3.1 Exclusion criteria
Results prior to 2013 were excluded given the recency of the topic. The practice of
data monetization, although common since 2000 (Wikipedia 2014) has only been
published since 2013. This is evident from the initial results of our query where
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Data monetization: insights from a technology‑enabled…
Fig. 2 A network visualization of terms based on keyword co-occurrence in 54 data monetization articles
using full counting and the 75 most relevant terms. The size of the nodes indicates the frequency of the
keyword. In this case, a minimum threshold of 4 is set as a frequency. The link between nodes indicates
the similarity of keywords, i.e., the closer the node, the greater the similarity. Red (Cluster 1) = chal-
lenges, blue (Cluster 3) = business model, and yellow (Cluster 6) = marketplace, light blue (Cluster 4) and
purple (Cluster 5) = revenue and players, green (Cluster 2) = platform
we searched the database to identify when papers on “data monetization” were first
published.
3.2 Inclusion criteria
The systematic literature review prioritizes peer reviewed journal and conference
papers. Selected papers should explicitly describe at least one model for data mone-
tization and only work published in the English language was considered. The paper
selection steps are represented in the PRISMA results flow diagram in Fig. 1
3.3 Content analysis
To answer to the research questions, both thematic and co-occurrence analyses were
performed. Given that the literature on data monetization is nascent and the final
number of articles selected for analysis was only 54, the thematic analysis was per-
formed manually and supported by the co-occurrence analysis using a tool.
Firstly, the authors independently identified key themes from all 54 papers.
Secondly, to aid the development of key themes, the authors developed a term
co-occurrence map based on the titles and abstracts of all 54 papers (see Fig. 2)
using VOS Viewer’s6 enrichment technique called co-word network analysis. Co-
word analysis assumes that words that frequently appear together have a thematic
6
https://www.vosviewer.com/.
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J. Ofulue, M. Benyoucef
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Data monetization: insights from a technology‑enabled…
Fig. 4 Data Monetization Framework. “Adapted from Barbara and Jeanne (2017), Susan Moore (2015),
Parvinen et al. (2020) and Zakaria et al. (2020)”
A total of 54 papers were collected for data extraction and synthesis. In Fig. 3,
we illustrate the trend of publications with a significant spike in 2020 and 2021,
accounting for about 50% of the total publications. In Appendix C: Overview of stud-
ies, year, journal and paper methodology, we illustrated the breakdown of papers by
journal and methodology. About 35% of publications were made in an IEEE/data
related journal or conference with about 20% leveraging the case study approach,
23% literature review, 14% mathematical approach and the other 40% some form
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J. Ofulue, M. Benyoucef
of qualitative and exploratory approaches. Given that the query was last executed
in Oct 2022 there is a risk of missing newly published papers that have not been
captured.
In the following subsections, and based on the network visualization map gener-
ated through VOS Viewer and a review of all 54 papers, we answer the research
question: What are the main subjects, challenges, and opportunities of data moneti-
zation in the academic literature and what are the corresponding implications for
practitioners and academic researchers? We do so by identifying categorization and
subcategorization areas and proposing areas for further research at the categoriza-
tion level. We also point to the managerial implications of our findings.
The data monetization framework presented in Fig. 4 was devised to visualize the
main components of a data monetization strategy. The framework includes the mod-
els to the left, the players to the right, and the revenue models to the top. This frame-
work builds upon existing classifications in the literature and enhances them by
introducing the players organized by the value they add to the monetization ecosys-
tem, as well as the overarching revenue models. The mapping of the revenue models
to the monetization players is represented in Table 1. In addition, the studies that
discuss the DMS category and subcategories are shown in Appendix B: Categoriza-
tion of papers by themes identified.
In Sects. 4.2.1, 4.2.2 and 4.2.3 the authors describe the findings and in Sect. 4.2.4
and 4.2.5, the authors present managerial implications and a research agenda
respectively.
Figure 4 is the first attempt to visualize the monetization models identified from
the literature. The categorization by Wixom (2014) (data wrapping, bartering, and
selling) and Parvinen et al. (2020) continue to be a basis in the data monetization lit-
erature. We contribute to the literature by enhancing the existing models with criti-
cal elements such as the revenue model and players based on the value generated
within the ecosystem.
The operating model is depicted to the center left of the framework in Fig. 4. The
first dimension is the type of data monetization (internal, indirect, and external
data monetization). Internal data monetization is when a company has data assets,
extracts value from them, and does not wish to share those assets with other parties.
Internal data monetization has existed long before the concept was introduced. Any
company using data to improve its performance can be considered as involved in
internal data monetization.
Internal data monetization seeks to reduce operational cost, improve busi-
ness operations, and improve its reputation (Alfaro, et al. 2019). Marcinkowski
and Gawin (2020), Alfaro et al. (2019), Najjar (2013), Schroeder (2016), Lange
et al. (2021), Firouzi et al. (2020), Quach et al. (2022) all describe an internal data
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Table 1 Mapping of revenue models to monetization players. Adapted from Spiekermann (2019), Kemppainen et al. (2018), Thomas and Leiponen (2016)
Value generated Players Freemium Advertising Subscription Pay-per-use Transaction Service Licensing
based Model based model
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Data monetization: insights from a technology‑enabled…
As part of data selling, Parvinen et al. (2020), Firouzi et al. (2020) and Calvin
et al. (2021) identify three business models that align with the information offering
consumption path identified by Buff et al. (2014). These are described below.
Selling data (data offering) This involves selling raw and prepared data directly.
Selling analysis (insights offering) This involves selling analysis and restricting
access to the original data. Given that data doesn’t change hands, privacy and secu-
rity concerns are mitigated. The less versatile use of the analysis given that buyers
cannot combine it with other data sources brings to light questions around value.
Criteria such as data quality and business context relevance also play a critical role
in determining the value of insights (Rix et al. 2021a, b).
Selling data-based services (action offerings) This involves creating a new ser-
vice that can provide customers with relevant signals on the business environment,
help scale how data is delivered using multi-sided business models and can help
customers act on insight. An example of a business model that provides custom-
ers with relevant signals on the business environment include Facebook’s sale of
advertising space that enables publishers to target their specific user groups based on
their user data (Matsakis 2018). Business models that help customers act on insights
could include consulting, onsite support, process automation and process outsourc-
ing. This is similar to services provided by major management consulting firms such
as KPMG, Deloitte, PWC etc.
Faroukhi et al. (2020a, b) introduced data monetization from a Big Data Value
Chain (BDVC) perspective. The BDVC describes steps that aim to administer organ-
izations’ data related processes. These steps are: data, acquisition, preprocessing,
storage, analysis, visualization and exposition. Given the importance of the data life-
cycle, the steps are mapped against the data consumption path (selling data, selling
analysis, and selling data-based services). Data monetization can occur at any step.
Selling raw data occurs in the initial value chain steps (data generation to data stor-
age). As data becomes more refined, the rest of the steps facilitate selling analysis.
4.2.2 Players (P)
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Data facilitators They are the typical third parties with the required capabilities
to share data with data consumers. Facilitators do not own the data but provide ser-
vices such as data cleaning, data analytics and consulting services (Najjar 2013).
Data facilitators could correspond to a technical platform based on tools for data
collection, integration, processing, storage, analysis, and visualization (Faroukhi
et al. 2020a, b). They provide the physical architecture and the provision of out-
sourced analytics services.
Tool Providers Schroeder (2016) and Calvin et al. (2021) identified this player
category. Hardware and software infrastructures are a significant facilitator of data
monetization. From IOT to cloud to on-premises tools, the producers of these tools
have a significant contribution to make as they enable all players in the monetization
ecosystem. Examples include but are not limited to Microsoft, AWS, and Google
who provide both software and hardware solutions. Data brokers, facilitators and
tool providers facilitate transactions within the data monetization ecosystem.
Service providers Service providers develop new services for data, distinct to the
resale, analysis or repackaging of data or the development of specific applications
(Perrin 2013), (Saynajoki et al. 2017).
Application developers They are organizations and software entrepreneurs that
design, build and sell applications that enable data monetization (Hammell 2012),
(de Reuver et al. 2015). They design and build tools to analyze data (Saynajoki et al.
2017).
Consultants They demonstrate the value of data monetization to data provid-
ers and support them in developing strategies (Rix et al. 2021a, b). They can also
provide data sourcing and consultation services to help buyers find the right data
according to their use case (Luch Kelly 2022). The complexity of the data monetiza-
tion ecosystem brings about new questions such as what are the use cases for data
monetization? What is the best and most scalable architecture that supports a chosen
strategy? How can the organization’s structure be designed to successfully deploy a
chosen strategy? What are the privacy and ethical considerations to be made? How
can existing processes be optimized based on findings from the data? etc. Answering
these questions and guiding organizations through their data monetization strategy
and execution has brought about a myriad of services offered by consulting firms
such as IBM, KPMG, Deloitte, etc. Service providers, application developers and
consultants enrich the data monetization ecosystem with their products and services.
Data consumers These are the parties that need and consume the data. They are
individuals, businesses or systems that use collected data from various sources such
as product usage, behaviors, preferences, Internet activities, IoT, etc. (Faroukhi et al.
2020a, b) and are willing to buy real-time data streams (Lin et al. 2020). Data con-
sumer requirements vary in terms of the type, quality, and amount of data based on
their scope and the applications they need (Bataineh et al. 2020a, b). Al-Zahrani
(2020) refers to these players as data subscribers.
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J. Ofulue, M. Benyoucef
revenue models, which serve to provide compensation to the players within the
ecosystem. A revenue model is seen as one fee or a combination of fees for differ-
ent players (Kemppainen et al. 2018). The revenue model determines how players
will be charged/rewarded for the value they receive/provide in the monetization
ecosystem. Data monetization models can use a combination of revenue models
to achieve the desired objectives. Spiekermann (2019) using eight revenue mod-
els and Kemppainen et al. (2018) using 14 revenue models created a revenue and
price model taxonomy which serves as a conceptual starting point. For any rev-
enue model, users’ willingness to pay for and share personal data is critical to
success. De Reuver et al. (2015) discovered that the more a user is willing to
share data, the less likely they are to pay for an application. As per our literature
review, the following consolidated data monetization revenue models have been
identified.
Free of charge A strategy to attract users and build a community. This is some-
times referred to as a freemium model where businesses give away basic data to
encourage further engagement and charge a premium for access to more detailed
data (Thomas and Leiponen 2016), (de Reuver et al. 2015). Popular music and
movie streaming platforms such as YouTube, Spotify, Alexa, and Hulu music allow
users access to a broad collection of music selection and movies, attracting a large
user base and restricting the services offered to freemium members.
Advertising Revenue is mainly generated from advertisers. The competitive
advantage for models relying on advertising as the main source of revenue lies in
platforms, enabling better ways to gather and evaluate information (Tucker 2014).
Kemppainen et al. (2018) propose that when adopting a human centered approach
to personal data management, no advertising policy serves as the foundation of a
revenue model. The no advertising model reflects the changing attitudes towards
personal data usage, individual rights to privacy and companies’ need for finding
alternative revenue models.
Subscription (membership) Several subscription-based models exist in the litera-
ture. Subscriptions can either be free of charge or fee based to be renewed periodi-
cally. Organizations utilize package levels where basic level data (raw data) is the
most basic level while more refined, aggregated data is the top level (Najjar 2013),
(Spiekermann 2019). In an advertising and subscription-based revenue model, the
key drivers of revenue are the number of users and their willingness to pay (Kemp-
painen, et al. 2018).
Pay-per-use A price is charged per unit of data consumed with this unit needing
to be defined. This option is popular for Application Programming Interface (API)
access.
Transaction based model Consists of a transaction fee that is time or volume
based. The platform operator facilitates data transactions between the stakeholders
(Kemppainen et al. 2018).
Service based model Consists of a service fee, a connection fee, and a member-
ship fee. The platform operator generates revenue by offering value-adding services
on the platform or charging for the usage of the platform (Kemppainen et al. 2018).
Licensing Data marketplaces often provide standardized licensing models as well
as regulations regarding data access and usage (Spiekermann 2019).
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Today, due to access to a wealth of information, almost every business can aim to be
a data business. For an organization to effectively develop a data monetization strat-
egy, there are key considerations to be made. The first step is to access the current
ecosystem to identify opportunities, gaps and risks. Organizations need to under-
stand where they are at in the monetization journey and where they want to end up.
This evaluation requires careful consideration of the data asset inventory, character-
istics of the data that are central to realizing benefits, and metrics for assessing the
value of data and return on investment (Quach et al. 2022). In addition, organiza-
tions need to determine the value of their data as not all data is of equal value, what
insights it can produce, who would be interested (entities internal or external to the
organization), how to deliver the information in the most useful format, how much
can be paid (revenue model), when to deliver this data as some data may be required
in real-time, and finally how to process the data to add value. These questions need
to be answered through both internal assessment and competitive market research.
Furthermore, the structure of the organization as well as its analytical and techni-
cal capabilities will determine the most successful pathways to data monetization.
The evaluation of the organization’s structure involves answering questions such
as: How is the personnel organized to successfully deliver on data mandates? What
is the organization’s attitude towards innovation and disruption? Are there dedi-
cated resources for data monetization? Analytical capabilities involve evaluating
data skillsets and identifying skill gaps, while technical capabilities involve evalu-
ating the technical data infrastructure (digital platform). Organizations can decide
to build inhouse platforms which can be expensive or leverage data marketplaces
which provide productive and transparent means for data monetization. Data mar-
ketplaces provide a platform to sell datasets, data services or APIs. Data market-
places enable data monetization by providing an access to a network of data buyers,
avoiding costly data integration operations, and enabling small companies to grow
data monetization capabilities. A data marketplace offers three benefits. Firstly, it
empowers individuals and organizations to monetize rich data that is automatically
generated and has become rampant due to the advent of IoT. Secondly, it allows
non-technical users such as business managers to easily navigate the complex world
of data as these marketplaces are designed like regular everyday websites. Thirdly,
it can thrive as a result of big data and the network effect of a two-sided model that
brings data producers and consumers together.
The following three DMS areas require further research. (1) To understand the
factors to be considered in an effective data monetization strategy. Such factors
could range from establishing a data monetization center of excellence as signified
by Alfaro et al. (2019) to developing a data monetization strategy that is part of
the organization’s broader strategy. (2) With the myriad of players, there is a need
for the academic community to further investigate the interdependencies between
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J. Ofulue, M. Benyoucef
multiple roles that players can take on, the value co-creation process, as well as
how the overall data monetization ecosystem is governed. (3) There is a need to
understand data monetization revenue models based on business models and players
within the data monetization ecosystem. Although Kemppainen et al. (2018) studied
revenue models at a conceptual level by looking at business models that are suitable
for other multi-sided markets, there is insufficient literature on revenue models for
data monetization.
As per the literature, we identified the Cloud, Blockchain, Sensors and IoT as data
monetization infrastructures. In Sects. 4.3.1, 4.3.2 and 4.3.3 we describe the find-
ings and in Sect. 4.3.4 and 4.3.5 we present the managerial implications and the
research agenda respectively. In addition, the studies that discuss the DMI category
and subcategories are presented in Appendix B: Categorization of papers by themes
identified.
4.3.2 Cloud (C)
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4.3.3 Blockchain (BC)
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J. Ofulue, M. Benyoucef
The proliferation of sensors and IoT based devices has led to Analytics 3.0, allowing
organizations to make data driven decisions and unlock value through data moneti-
zation (Faroukhi et al. 2020a, b). The goal of IoT is to increase the connectedness
of people and things. Sensors drive the IoT ecosystem as they detect and measure
changes in position, temperature, light, etc. Sensors turn objects into data-generat-
ing mediums that often interact with their environment. Infrastructure is required to
support data collection, transmission, processing, analysis, reporting and advanced
querying. The use of sensors is common in industries such as Energy and Mining,
Power and Utilities, Healthcare, Transportation and Vehicles, Industrial Internet,
Hospitality, Technology, Financial Services, and retail. Lengyel et al. (2015) pro-
posed a Sensor Hub framework set up as Platform as a Service (PaaS) that serves
as an enabler for data monetization. The solution enables collecting sensor data,
transmitting, processing, analyzing, and supporting the utilization of data. For smart
buildings, for instance, knowledge gleaned is used in optimizing cleaning and waste
management processes, preserving heating, cooling, and lighting energy (Saynajoki
et al. 2017). IoT is typically enabled by distributed and decentralized architectures
such as cloud computing and blockchain, which can offer a secure and dependable
way for monetizing IOT data.
Given the variety of data sources for data monetization, organizations need to have
the right technical infrastructure to retrieve, store, share and track data. Therefore,
infrastructure is the technological facilitator for data monetization. There are several
infrastructure configurations that support data monetization, ranging from the most
fundamental leveraging of a web plugin that controls the access of ad platforms
to a user’s browser profile (Parra-Arnau 2017) to data management platforms, to
cloud network environments via interfaces and communication protocols (Faroukhi
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Data monetization: insights from a technology‑enabled…
et al. 2020a, b), to data trading platforms that build a secure, reliable and scalable
data sharing infrastructure (Lin et al. 2020), (Madine et al. 2022), (Abubaker et al.
2022). In a data marketplace, platform architecture can be based on a centralized or
decentralized approach. In a centralized approach data products are offered by dif-
ferent providers via a central location which could be a cloud infrastructure. This
central location contains semantified (restructured and optimized to capture con-
textual relationships) and reconciled data that application developers can access via
an application programming interface (API) (de Reuver et al. 2015). In a decen-
tralized approach, the data products remain with the data provider and examples of
such framework include blockchain. A data monetization strategy must take infra-
structure into consideration since a technical data infrastructure can be developed
in-house, outsourced, or delivered as a service (Najjar 2013). Organizations need to
consider the following questions: what data is required and how will it be acquired?
In what way will the data be processed? In what way will the data be distributed?
(Marcinkowski and Gawin 2020).
Infrastructure considerations must include the following. (1) Data-as-a Service
(DaaS) for providing raw and anonymized data. Such direct data monetization strat-
egy is indicated when the organization lacks sufficient infrastructure and analytics
capabilities. (2) Insights-as-a-Service (IaaS) for when the organization has the capa-
bility to aggregate both internal and external data to produce analytical insights and
visualization. (3) Analytics-as-a-Service (AaaS) for when the organization not only
provides analytical insights but empowers the data consumers with BI tools requir-
ing zero setup and maintenance. Notice that this is similar to cloud models such as
IaaS, PaaS and SaaS and therefore has a huge infrastructure burden on the providing
organization. (4) An indirect strategy such as data-driven business models that lever-
age existing data to improve productivity and increase efficiency (Trianz 2022).
With the many infrastructure opportunities come challenges with security, legal
and privacy issues, as well as the need for suitable standards. Organizations must
avoid the tendency of using an existing infrastructure to enable data monetization as
existing infrastructures may be unable to fulfil storage, bandwidth, processing and
security requirements. Organizations must plan for a dedicated infrastructure that is
secure, scalable, accessible, and well governed (Trianz 2022).
Today, data marketplaces are platforms that allow organizations to share their
data with internal and external partners as well as the public. Studies show that
organizations that leverage next-generation data marketplaces will gain a competi-
tive digital edge because data marketplaces are the best demand generation plat-
forms and the easiest route to data monetization. A data marketplace can be personal
(because it allows consumers to get paid for sharing their data), B2B and IoT based,
with B2B marketplaces understandably making up the majority.
Data marketplaces can offer large volumes of actionable data and APIs without
having to complete complex transformations. They can be offered both as central-
ized and decentralized platforms (Luch Kelly 2022), although there has been an
increased interest in decentralized platforms due to their promise to address security
and privacy challenges.
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J. Ofulue, M. Benyoucef
The following three DMI areas require further research. (1) Academic research still
needs to develop seamless, elegant architectures that can address models for data
monetization. Consideration should be given to architectures that support plug-and-
play of the components based on the specific monetization model under considera-
tion. Also, additional research needs to be dedicated to addressing how the cloud as
a data monetization infrastructure can help resolve challenges such as data quality,
security, and privacy. (2) Research on the application of blockchain to data moneti-
zation remains highly theoretical and its potential remains untapped due to integrat-
ing challenges with existing technologies (Dimitrios et al. 2021). Academic research
on blockchain for data monetization infrastructure must progress to the applicability
stage. (3) The integrated application of both centralized (i.e., cloud computing) and
decentralized (i.e., blockchain) technologies needs to be further explored.
The top seven challenges across all 54 papers are discussed below. Privacy/trust/
security and contract design/pricing are the most re-occurring themes in the data
monetization literature. 24 papers identified privacy as a major challenge to data
monetization given that external data monetization involves distributing raw data or
data insights.
In Sects 4.4.1–4.4.6 we describe the findings and in Sects. 4.4.7 and 4.4.8 we
present the managerial implications and research agenda respectively. In addi-
tion, the studies that discuss the DMC category and subcategories are defined
in Appendix B: Categorization of papers by themes identified.
Data monetization cannot be discussed without security and privacy. A major obsta-
cle to data sharing is a lack of trust and security. Data security refers to the pro-
cess of keeping data confidential and protecting it from theft, errors, and accidental
destruction (Parvinen et al. 2020). Earlier research on privacy suggests that people
make trade-offs between utility, price, and privacy (de Reuver et al. 2015). Even
though consumers value their privacy, they tend to provide their information for a
monetary value or a service (e.g., users of online services such as Google and Face-
book) (Sánchez 2022). There is an increasing regulatory and security concern into
the behavior of organizations that sell personal data (Thomas and Leiponen 2016).
Security and privacy issues prevent data owners from sharing data amongst them-
selves despite the profitability from data sharing.
Users’ perception of privacy infringement will continue to pose a risk to the free
flow of data between data monetization players. Empirical studies reveal that there
has been a dichotomy in human behavior that continues to baffle privacy experts
and has been a major hurdle in the development of models that put a price on pri-
vacy. Parra-Arnau (2017) attempted to resolve privacy in a web tracking scenario
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Data monetization: insights from a technology‑enabled…
by creating a privacy model that allows for the optimal trade-off between economic
reward and privacy. The user’s privacy is ensured by a means of collaborative mask-
ing. Rao and Ng (2016) introduced the idea of obfuscation of user information to
protect user privacy. Individual personal identifiable information (PII) is stripped off
or noise is introduced to the data before the data is sold.
Effective contract designs can help alleviate security and privacy concerns
through the establishment of appropriate assurance practices (Najjar 2013). Regula-
tory complexity and the absence of a legal framework may lead to considerable legal
uncertainty with regards to trading data. The current regulatory environment does
not have a cohesive and comprehensive set of laws to support a data monetization
ecosystem. The ones in existence are siloed given they are created in an ad hoc man-
ner for different institutional purposes (Spiekermann 2019). For example, in the US,
there is no single regulation to protect personal privacy. There are a set of laws and
regulations for sectors of activity or regions such as California Consumer Privacy
Act (CCPA) and Health Insurance Portability and Accountability Act (HIPAA).
However, in the EU, the General Data Protection Regulation (GDPR) exists as a sin-
gle body of rules protecting privacy and personal data (Perrin 2013).
4.4.2 Pricing (PC)
Putting a price tag on data is not an easy task. The reason is that in order to accom-
modate diverse demands, data sellers devise different plans and pricing schemes
for their buyers because buyers can obtain varying utility from the same data. This
could be because data users have different uses of a particular data, different skill-
sets and varying complementary knowledge (Sinha 2019) (Rix 2021a; b). The play-
ers involved must mutually agree on the valuation of the traded data. The following
characteristics of data by Agarwal et al. (2019) further make this a unique problem:
data can be replicated at zero marginal cost, its value to a firm is combinatorial (i.e.,
the value of a particular dataset to a firm may depend on other datasets available),
and the authenticity and usefulness of data is difficult to verify a priori without first
applying it.
Rao and Ng (2016) proposed an information market for Internet users to enable
the exchange of data. Their model gives users an idea about the value of their infor-
mation using the concept of Shannon’s information theory, which is a measure of
uncertainty of information. Using this, one can estimate the value and price of the
information type in the information market. While Shannon’s information theory
helps understand the amount of information that has been divulged, there is a need
to understand the demand in the information market from the buyers interested in
the information. So, the buyers state the amount they would be willing to pay for an
information category and the average is used to determine the demand in the infor-
mation market. Another technique identified by Chao Li (2013) includes linking the
price of the data with the amount of noise added to the data by a third party called a
“market marker”. In this scenario, the market maker can be prone to act maliciously
since they have the unperturbed data. Al-Zahrani (2020) proposes a subscription-
based data-sharing model where the users subscribe to a data provider for a specific
period and pay for the data access based on the selected subscription plan. Thomas
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J. Ofulue, M. Benyoucef
and Leiponen (2016) argued that data packaging and pricing models must be consid-
ered to identify what data can be made available, in what mode and at what prices
while taking into consideration associated costs.
Recently, there has been more focus on pricing data, but there is still work to be
done. Calvin et al. (2021) using a topology formation derived three pricing mod-
els for manufacturing from 11 features, namely price determination, price discovery,
measurement unit, payment flow, timing of price determination, bundle component,
bundling type, degree of integration, differentiation, price dynamics, and value crea-
tion. While this topology can be applied beyond manufacturing, academic research
needs to consider quantitative and practical applications.
Stein Hannah et al. (2021) proposed a framework that provides four approaches:
criteria-based for internal qualitative valuation, reporting-based for external quali-
tative valuation, cost-based for internal quantitative valuation and transaction-
based for external quantitative valuation. This was tested using a case study in the
manufacturing context, yet it needs to be tested in a broader context using multiple
industries.
Monteiro et al. (2021) identified the need to focus on the value dimension of the
Vs of big data. They acknowledge that academic research on value is lacking com-
pared to the three classical dimensions (Volume, Velocity and Variety) and existing
studies do not agree on the right way to measure and define this value.
Data is non-rivalrous and only partially exclusive. Non-rivalry means that the same
data can be used by many and partially exclusive implies that data is only exclusive
within a specified type of use. These characteristics of data emphasize how critical
it is to have clear contractual agreements (Thomas and Leiponen 2016). A contract
is a legal agreement that states how parties must interact and fulfil their obligations.
Contracts involve NDAs (non-disclosure agreements), data sharing and purchase
contracts.
Given that data monetization involves strategy designs that involve multiple play-
ers and revenue structures, designing an optimal and fair contract agreeable by all
parties is critical. Designing contracts helps address IP (intellectual property), pri-
vacy, and security issues by ensuring data sold or shared is used for the intended
and agreed upon purpose (Najjar 2013). Sinha et al. (2019) propose a contract-the-
oretical framework to accommodate heterogeneous honest buyers as well as adver-
sarial types. The framework proposes that the seller add noise to data query answers,
charge more for lower noise, and thwart rational adversaries by levying fines.
Further academic research needs to consider answering questions that tackle how
contracts should be designed to cater for IP protection, pricing concerns, regulatory
complexity, data reuse/licensing and data quality.
The quality of data plays a major role in data monetization. Data quality addresses
issues such as accuracy, completeness, consistency, interpretability, and reliability
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Data monetization: insights from a technology‑enabled…
(Thomas and Leiponen 2016). Depending on the quality of data, organizations can
choose to only be involved in specific models for data monetization. For low quality
data and organizations not willing or able to process data, data monetization may
simply be selling raw datasets. Mature organizations with the right infrastructure
can sell more than just raw data. They can sell insights, data-based products, and
other refined data outcomes. According to Faroukhi et al. (2020a, b) data users often
scramble with low quality data, diverse data sources, data management, regulated
strategies, and the violation of data privacy. They propose a data management plat-
form to ensure end-to-end integrity of all the processes within an organization to be
able to exploit valuable information. Javaid et al. (2020) propose a review system
based on blockchain technology that holds the review of users who have used IoT
data so that other users can trust the data they are using. The system provides con-
fidence to users that the quality of data is satisfactory. IoT data is heterogenous in
nature and therefore create compatibility issues on different platforms (Al-Zahrani
2020). Poor quality data cost business an average of $15 million of losses per year
(Moore 2018). Poor quality data has a negative impact on customer trust, product
reliability and ultimately business reputation (Al-Zahrani 2020).
4.4.5 Beliefs (B)
Perceptions are difficult to change given they are inherent deep-rooted beliefs of
individuals and organizations, hence the need to nurture trust between the parties
involved. The lack of trust and security can cause data providers to fear that compet-
itors could benefit from disclosures of in-house data (Spiekermann 2019). It could
also discourage data owners from participating as there is a tendency for organiza-
tions who have economic benefit to optimize surveillance and manipulation tactics
(Trzaskowski 2022). No doubt that contracts can help alleviate concerns. However,
having shared values is required to give players in the ecosystem a chance. For a
collaborative mutually beneficial relationship, demonstrated trustworthiness, inter-
organizational coordination to establish governance mechanisms and successful and
repeatable interactions demonstrate reliability (Najjar 2013).
Having the right skillset can make or break a data monetization agenda. The right
data skillset includes both the technical skills required to orchestrate data from data
providers to data consumers. Organizations need to develop strategies to hire and
retain the talent required to deliver an end-to-end data strategy (Alfaro et al. 2019).
Other DMCs identified throughout the literature include identifying a trade-off
between information transparency and risk of losing information advantage to data
consumers (Najjar 2013), the organization’s position in the value network, organiza-
tion type and culture (Parvinen et al. 2020), IP protection (Thomas and Leiponen
2016), poor infrastructure (Bram et al. 2015), willingness of users to share personal
data with app developers and pay for platform applications (de Reuver et al. 2015),
lack of demand for data (Spiekermann 2019), regulatory complexity (Najjar 2013),
data provenance (Schroeder 2016), standards and accessibility (Schroeder 2016),
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J. Ofulue, M. Benyoucef
and internal politics (Schroeder 2016). In the context of Big Data Value Chain
(BDVC) and cloud, challenges are related to deployment, scalability, exposition,
networking, and enormous resources (Faroukhi, El Alaoui, et al. 2021).
Organizations looking to monetize data must deploy security systems such as cen-
tralized authentication and authorization, role and data based access control, encryp-
tion and data anonymization. The owners of data monetization infrastructure must
consider the legal risks, data protection barriers, competitive barriers, data availabil-
ity problems, and data delivery methods. Data marketplaces can address many of
these challenges as they rely on privacy assured, transaction secured and transparent
platforms. They remove the effort of finding data providers and foster trustworthy
transactions (Luch Kelly 2022).
Given the risks of cybersecurity incidents and the reputational implications of
such incidents, many industries (e.g., the health sector) choose not to monetize data.
But privacy and data protection laws provide the tools required to ensure individual
data is protected and organizations are transparent (i.e., they reveal their commercial
practices) (Trzaskowski 2022).
With regards to pricing, the million-dollar question remains what are the most
effective means to determine price equilibrium for all the players? Since data is
experienced goods, how can pricing mechanisms function if there is less willing-
ness to pay given that buyers do not recognize the value of data because it has not
been fully disclosed (Spiekermann 2019), (Rix 2021a; b)? How can pricing models
be developed to consider the cost of collecting, maintaining, and making data avail-
able? In a data marketplace, how do you determine pricing that satisfies consum-
ers and covers the cost for providers? Without financial incentives, datasets will be
poorly maintained. Can someone get the same (or better) data for free somewhere
else? Finally, can organizations ensure that data is accurate, updated and obtained
through ethical means? These questions still need to be further explored.
The following DMC related research questions have been identified. (1) Investigate
how data monetization can be designed with issues such as privacy and security
at the forefront. Designing data-based services with security and privacy in mind
is called privacy by design and is particularly important since legal developments
are outpaced by technological developments. Privacy by design is an approach that
takes privacy into account in the designing of a data product or service. There are
reports and principles that provide such design guidance. Examples of such princi-
ples include privacy as the default, end-to-end security, avoiding false dichotomies
such as privacy vs. security, etc. (2) Contribute to the academic literature on pricing
models for data products and develop pricing packages and contract designs with
security and privacy in mind. (3) Conduct research on developing data standards
that improve quality, accessibility, and combinatorial insights. (4) Conduct research
on developing regulation and policies around different types of data such as open
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Data monetization: insights from a technology‑enabled…
data, proprietary data and social media data given that these three types of data
barely overlap, and have different sources, uses and implications (Schroeder 2016).
(5) Conduct research on developing contracts that are designed to cater for IP protec-
tion, pricing concerns, regulatory complexity, data usage/licensing and data quality.
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Data Monetization: Najjar, M.S., Ket- 2013 MIS Quarterly Execu- Case study
Lessons from a tinger, W.J tive
retailer’s journey
A review of data mon- Liu, C.-H.; Chen, 2015 International Confer- Literature review
etization: Strategic C.-L ence on Electronic
use of big data Business (ICEB)
Designing viable de Reuver, M; Haaker, 2015 Lecture Notes in Case study with survey
multi-sided data T; Nikayin, F; Kos- Computer Science
platforms: The case man, R
of context-aware
mobile travel appli-
cations
How much is your Rao, D; Ng, W K 2015 IEEE International Deductive: Markovian
information worth— Conference on Big decision process
A method for rev- Data
enue generation for
your information
SensorHUB: An IoT Lengyel, L; Ekler, P; 2015 International Journal Descriptive and case
driver framework for Ujj, T; Balogh, T; of Distributed Sen- study
supporting sensor Charaf, H sor Networks
networks and data
analysis
Utilization and Bram, J T; Warwick- 2015 Big Data Exploratory
Monetization of Clark, B; Obey-
Healthcare Data sekare, E; Mehta, K
in Developing
Countries
A User-Centric Rao, D; Ng, W K 2016 IEEE 2nd Interna- Shannons information
Approach to Pricing tional Conference theory
Information on Big Data Com-
puting Service and
Applications
Big data business Ralph Schroeder 2016 Cogent Social Sci- Interview
models: Challenges ences
and opportunities
Big data commerciali- Thomas, L D W; 2016 IEEE Engineer- Systematic literature
zation Leiponen, A ing Management review
Review
Capturing value Hartmann, P.M., Zaki, 2016 International Journal DDBM frawework with
from big data—a M., Feldmann, of Operations and clustering algorithm
taxonomy of data- N., Neely, A Production Manage- on 100 companies
driven business ment
models used by
start-up firms
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Author contributions All authors contributed to the study’s conception and design. Protocol preparation,
execution of query and application of inclusion and exclusion criteria were performed by JO. The final
papers selected was validated by MB. JO and MB identified themes from the selected papers. The first
draft of the manuscript was written by JO and was reviewed and updated by MB. All authors read and
approved the final manuscript.
Funding This research is funded, in part, by a Discovery Grant from the Natural Sciences and Engineer-
ing Research Council of Canadas (NSERC).
Data availability All data analyzed is from published, secondary sources, available in the public domain.
Declarations
Conflict of interest The authors have no relevant financial or non-financial interests to disclose.
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