SAMPLE TEST 5.

Which of the following selection methods

is best suited for assessing a candidate's
Sure, here's a sample exam with 100 interpersonal skills?
multiple-choice questions covering the A) Panel interview
topics you specified. B) Psychometric testing
C) Work sample test
Exam: Human Resource Management D) Reference checks
**Answer: A**
Instructions:
- Answer all questions. Section B: Workplace Learning and
- Choose the best answer for each question. Development
- Each question is worth 1 point.
- Total possible points: 100 6. What is the primary goal of a training
needs assessment?
Section A: Recruitment and Selection A) To identify gaps in employee
performance
1. Which of the following is NOT a step in B) To evaluate the effectiveness of training
the recruitment process? programs
A) Job analysis C) To determine the ROI of training
B) Job posting initiatives
C) Candidate selection D) To assess employee satisfaction with
D) Performance appraisal training
**Answer: D** **Answer: A**

2. Which recruitment method is most 7. Which of the following training methods

suitable for attracting a large number of is best suited for teaching technical skills?
applicants? A) On-the-job training
A) Employee referrals B) Classroom training
B) Job fairs C) E-learning
C) Social media D) Job rotation
D) Newspaper advertisements **Answer: A**
**Answer: C**
8. What is the purpose of a performance
3. What is the purpose of conducting appraisal?
background checks during the recruitment A) To identify training needs
process? B) To evaluate employee performance
A) To verify the accuracy of the C) To determine compensation levels
candidate's resume D) To assess employee job satisfaction
B) To ensure the candidate meets the job **Answer: B**
requirements
C) To assess the candidate's skills and 9. Which of the following is a benefit of a
abilities 360-degree feedback appraisal?
D) To verify the candidate's identity and A) It provides a comprehensive view of
qualifications employee performance
**Answer: D** B) It is less time-consuming than other
appraisal methods
4. Which of the following is an example of C) It is easier to implement than other
an external recruitment source? appraisal methods
A) Employee referrals D) It is less biased than other appraisal
B) Internal job postings methods
C) Succession planning **Answer: A**
D) College recruitment
**Answer: D** 10. What is the primary goal of a career
development program?
 A) To improve employee job satisfaction
B) To increase employee retention 16. What is the purpose of setting SMART
C) To enhance employee skills and goals?
competencies A) To improve employee motivation
D) To reduce employee turnover B) To increase employee job satisfaction
**Answer: C** C) To enhance employee skills and
competencies
Section C: Compensation & Benefits D) To clarify performance expectations
**Answer: D**
11. Which of the following is a direct
financial benefit provided to employees? 17. Which of the following is a characteristic
A) Health insurance of effective performance feedback?
B) Paid time off A) It is delivered only once a year during
C) Employee discounts performance reviews
D) Stock options B) It focuses on the employee's personal
**Answer: D** traits rather than behaviors
C) It is specific, timely, and constructive
12. What is the purpose of a job analysis? D) It is provided by the employee's peers
A) To determine employee training needs rather than the supervisor
B) To evaluate employee performance **Answer: C**
C) To identify job requirements and
responsibilities 18. What is the purpose of a performance
D) To assess employee job satisfaction improvement plan?
**Answer: C** A) To reward high-performing employees
B) To address performance issues and set
13. Which of the following is an example of improvement goals
a non-monetary benefit? C) To determine employee training needs
A) Bonus D) To assess employee job satisfaction
B) Salary **Answer: B**
C) Flexible work hours
D) Commission 19. Which of the following is a benefit of
**Answer: C** regular performance appraisals?
A) They increase employee turnover
14. Which of the following is a characteristic B) They improve employee morale
of a job-based pay structure? C) They reduce the need for training
A) Rewards employees based on their D) They decrease employee engagement
performance **Answer: B**
B) Rewards employees based on their
skills and competencies 20. What is the purpose of a performance
C) Rewards employees based on the value management system?
of their job A) To evaluate employee performance
D) Rewards employees based on the B) To determine compensation levels
company's profitability C) To assess employee job satisfaction
**Answer: C** D) To align employee goals with
organizational goals
15. What is the purpose of a total rewards **Answer: D**
program?
A) To reduce employee turnover Section E: Job Analysis and Design
B) To increase employee job satisfaction
C) To attract and retain top talent 21. Which of the following is NOT a step in
D) To improve employee performance the job analysis process?
**Answer: C** A) Job evaluation
B) Job description
Section D: Performance Management C) Job specification
 D) Job redesign **Answer: B**
**Answer: A**
28. Which of the following is an example of
22. What is the purpose of job redesign? a risk mitigation strategy?
A) To increase employee job satisfaction A) Risk avoidance
B) To reduce employee turnover B) Risk acceptance
C) To enhance job performance C) Risk transfer
D) To improve the efficiency of work D) Risk ignorance
processes **Answer: A**
**Answer: D**
29. What is the purpose of risk acceptance?
23. Which of the following is a benefit of job A) To eliminate all risks from the
enrichment? workplace
A) It increases job complexity B) To transfer all risks to an insurance
B) It reduces employee motivation company
C) It decreases job satisfaction C) To acknowledge and live with a risk
D) It decreases employee engagement D) To ignore potential risks
**Answer: A** **Answer: C**

24. Which of the following is a characteristic 30. Which of the following is a benefit of
of job rotation? effective risk management?
A) It involves moving employees between A) Increased likelihood of accidents and
different departments injuries
B) It is used to increase job specialization B) Reduced legal and financial liabilities
C) It is used to enhance employee skills C) Decreased employee morale
and competencies D) Increased employee turnover
D) It is used to reduce employee turnover **Answer: B**
**Answer: C**
Section A: Recruitment and Selection
25. What is the purpose of job (Continued)
simplification?
A) To increase job complexity 31. Which of the following is an example of
B) To reduce the number of tasks in a job an internal recruitment source?
C) To decrease employee motivation A) Job fairs
D) To decrease job satisfaction B) Employee referrals
**Answer: B** C) Social media
D) Recruitment agencies
Section F: Risk Management **Answer: B**

26. Which of the following is a step in the 32. What is the purpose of conducting job
risk management process? interviews during the selection process?
A) Risk avoidance A) To evaluate a candidate's skills and
B) Risk assessment abilities
C) Risk acceptance B) To determine a candidate's salary
D) Risk ignorance requirements
**Answer: B** C) To assess a candidate's education level
D) To verify a candidate's employment
27. What is the purpose of risk assessment? history
A) To eliminate all risks from the **Answer: A**
workplace
B) To identify and evaluate potential risks 33. Which of the following is a disadvantage
C) To ignore potential risks of using external recruitment sources?
D) To transfer all risks to an insurance A) They are less expensive than internal
company recruitment sources
 B) They may attract unqualified
candidates 38. What is the purpose of a succession
C) They are more time-consuming than planning program?
internal recruitment sources A) To identify and develop future leaders
D) They are less effective than internal within the organization
recruitment sources B) To improve employee job satisfaction
**Answer: B** C) To reduce employee turnover
D) To increase employee engagement
34. What is the purpose of conducting **Answer: A**
reference checks during the selection
process? 39. Which of the following is a benefit of
A) To verify a candidate's education level using e-learning for training?
B) To assess a candidate's skills and A) It requires a significant investment in
abilities technology
C) To verify a candidate's employment B) It is less flexible than other training
history methods
D) To assess a candidate's interpersonal C) It can be accessed at any time and
skills from any location
**Answer: C** D) It is more expensive than other training
methods
35. Which of the following is a benefit of **Answer: C**
using social media for recruitment?
A) It is more expensive than other 40. What is the purpose of a performance
recruitment methods appraisal?
B) It can reach a large number of potential A) To identify training needs
candidates B) To evaluate employee performance
C) It is less time-consuming than other C) To determine compensation levels
recruitment methods D) To assess employee job satisfaction
D) It is less effective than other **Answer: B**
recruitment methods
**Answer: B** Section C: Compensation & Benefits
(Continued)
Section B: Workplace Learning and
Development (Continued) 41. Which of the following is a direct
financial benefit provided to employees?
36. What is the purpose of a mentoring A) Health insurance
program? B) Paid time off
A) To provide employees with job-specific C) Employee discounts
training D) Stock options
B) To help employees develop their **Answer: D**
leadership skills
C) To improve employee job satisfaction 42. What is the purpose of a job analysis?
D) To enhance employee skills and A) To determine employee training needs
competencies B) To evaluate employee performance
**Answer: B** C) To identify job requirements and
responsibilities
37. Which of the following is an example of D) To assess employee job satisfaction
informal learning? **Answer: C**
A) Attending a training seminar
B) Participating in a mentoring program 43. Which of the following is an example of
C) Reading a professional development a non-monetary benefit?
book A) Bonus
D) Learning from colleagues on the job B) Salary
**Answer: D** C) Flexible work hours
 D) Commission
**Answer: C** 49. Which of the following is a benefit of
regular performance appraisals?
44. Which of the following is a characteristic A) They increase employee turnover
of a job-based pay structure? B) They improve employee morale
A) Rewards employees based on their C) They reduce the need for training
performance D) They decrease employee engagement
B) Rewards employees based on their **Answer: B**
skills and competencies
C) Rewards employees based on the value 50. What is the purpose of a performance
of their job management system?
D) Rewards employees based on the A) To evaluate employee performance
company's profitability B) To determine compensation levels
**Answer: C** C) To assess employee job satisfaction
D) To align employee goals with
45. What is the purpose of a total rewards organizational goals
program? **Answer: D**
A) To reduce employee turnover
B) To increase employee job satisfaction Section E: Job Analysis and Design
C) To attract and retain top talent (Continued)
D) To improve employee performance
**Answer: C** 51. Which of the following is NOT a step in
the job analysis process?
Section D: Performance Management A) Job evaluation
(Continued) B) Job description
C) Job specification
46. What is the purpose of setting SMART D) Job redesign
goals? **Answer: A**
A) To improve employee motivation
B) To increase employee job satisfaction 52. What is the purpose of job redesign?
C) To enhance employee skills and A) To increase employee job satisfaction
competencies B) To reduce employee turnover
D) To clarify performance expectations C) To enhance job performance
**Answer: D** D) To improve the efficiency of work
processes
47. Which of the following is a characteristic **Answer: D**
of effective performance feedback?
A) It is delivered only once a year during 53. Which of the following is a benefit of job
performance reviews enrichment?
B) It focuses on the employee's personal A) It increases job complexity
traits rather than behaviors B) It reduces employee motivation
C) It is specific, timely, and constructive C) It decreases job satisfaction
D) It is provided by the employee's peers D) It decreases employee engagement
rather than the supervisor **Answer: A**
**Answer: C**
54. Which of the following is a characteristic
48. What is the purpose of a performance of job rotation?
improvement plan? A) It involves moving employees between
A) To reward high-performing employees different departments
B) To address performance issues and set B) It is used to increase job specialization
improvement goals C) It is used to enhance employee skills
C) To determine employee training needs and competencies
D) To assess employee job satisfaction D) It is used to reduce employee turnover
**Answer: B** **Answer: C**
 **Answer: B**
55. What is the purpose of job
simplification? Section G: Miscellaneous
A) To increase job complexity
B) To reduce the number of tasks in a job 61. Which of the following is NOT a
C) To decrease employee motivation characteristic of a high-performance work
D) To decrease job satisfaction system?
**Answer: B** A) Emphasis on employee training and
development
Section F: Risk Management (Continued) B) Use of technology to enhance
productivity
56. Which of the following is a step in the C) Focus on individual rather than team
risk management process? performance
A) Risk avoidance D) Emphasis on employee involvement
B) and empowerment
**Answer: C**
Risk assessment
C) Risk acceptance 62. Which of the following is a benefit of
D) Risk ignorance employee recognition programs?
**Answer: B** A) Increased employee turnover
B) Decreased employee morale
57. What is the purpose of risk assessment? C) Improved employee engagement
A) To eliminate all risks from the D) Reduced employee productivity
workplace **Answer: C**
B) To identify and evaluate potential risks
C) To ignore potential risks 63. What is the purpose of a job
D) To transfer all risks to an insurance description?
company A) To evaluate employee performance
**Answer: B** B) To identify job requirements and
responsibilities
58. Which of the following is an example of C) To assess employee job satisfaction
a risk mitigation strategy? D) To determine compensation levels
A) Risk avoidance **Answer: B**
B) Risk acceptance
C) Risk transfer 64. Which of the following is a characteristic
D) Risk ignorance of a high-performance work system?
**Answer: A** A) Emphasis on individual rather than
team performance
59. What is the purpose of risk acceptance? B) Use of technology to inhibit
A) To eliminate all risks from the productivity
workplace C) Focus on cost reduction rather than
B) To transfer all risks to an insurance innovation
company D) Emphasis on employee involvement
C) To acknowledge and live with a risk and empowerment
D) To ignore potential risks **Answer: D**
**Answer: C**
65. What is the purpose of a job
60. Which of the following is a benefit of specification?
effective risk management? A) To evaluate employee performance
A) Increased likelihood of accidents and B) To identify job requirements and
injuries responsibilities
B) Reduced legal and financial liabilities C) To assess employee job satisfaction
C) Decreased employee morale D) To determine compensation levels
D) Increased employee turnover **Answer: B**
 D) It is provided by the employee's peers
66. What is the primary goal of a job rather than the supervisor
analysis? **Answer: C**
A) To evaluate employee performance
B) To identify job requirements and 72. What is the purpose of a performance
responsibilities improvement plan?
C) To assess employee job satisfaction A) To reward high-performing employees
D) To determine compensation levels B) To address performance issues and set
**Answer: B** improvement goals
C) To determine employee training needs
67. Which of the following is an example of D) To assess employee job satisfaction
a non-monetary benefit? **Answer: B**
A) Bonus
B) Salary 73. Which of the following is a benefit of
C) Flexible work hours regular performance appraisals?
D) Commission A) They increase employee turnover
**Answer: C** B) They improve employee morale
C) They reduce the need for training
68. Which of the following is a characteristic D) They decrease employee engagement
of a job-based pay structure? **Answer: B**
A) Rewards employees based on their
performance 74. What is the purpose of a performance
B) Rewards employees based on their management system?
skills and competencies A) To evaluate employee performance
C) Rewards employees based on the value B) To determine compensation levels
of their job C) To assess employee job satisfaction
D) Rewards employees based on the D) To align employee goals with
company's profitability organizational goals
**Answer: C** **Answer: D**

69. What is the purpose of a total rewards 75. Which of the following is NOT a step in
program? the job analysis process?
A) To reduce employee turnover A) Job evaluation
B) To increase employee job satisfaction B) Job description
C) To attract and retain top talent C) Job specification
D) To improve employee performance D) Job redesign
**Answer: C** **Answer: A**

70. What is the purpose of setting SMART 76. What is the purpose of job redesign?
goals? A) To increase employee job satisfaction
A) To improve employee motivation B) To reduce employee turnover
B) To increase employee job satisfaction C) To enhance job performance
C) To enhance employee skills and D) To improve the efficiency of work
competencies processes
D) To clarify performance expectations **Answer: D**
**Answer: D**
77. Which of the following is a benefit of job
71. Which of the following is a characteristic enrichment?
of effective performance feedback? A) It increases job complexity
A) It is delivered only once a year during B) It reduces employee motivation
performance reviews C) It decreases job satisfaction
B) It focuses on the employee's personal D) It decreases employee engagement
traits rather than behaviors **Answer: A**
C) It is specific, timely, and constructive
78. Which of the following is a characteristic A) Increased likelihood of accidents and
of job rotation? injuries
A) It involves moving employees between B) Reduced legal and financial liabilities
different departments C) Decreased employee morale
B) It is used to increase job specialization D) Increased employee turnover
C) It is used to enhance employee skills **Answer: B**
and competencies
D) It is used to reduce employee turnover 85. Which of the following is NOT a
**Answer: C** characteristic of a high-performance work
system?
79. What is the purpose of job A) Emphasis on employee training and
simplification? development
A) To increase job complexity B) Use of technology to enhance
B) To reduce the number of tasks in a job productivity
C) To decrease employee motivation C) Focus on individual rather than team
D) To decrease job satisfaction performance
**Answer: B** D) Emphasis on employee involvement
and empowerment
80. Which of the following is a step in the **Answer: C**
risk management process?
A) Risk avoidance 86. Which of the following is a benefit of
B) Risk assessment employee recognition programs?
C) Risk acceptance A) Increased employee turnover
D) Risk ignorance B) Decreased employee morale
**Answer: B** C) Improved employee engagement
D) Reduced employee productivity
81. What is the purpose of risk assessment? **Answer: C**
A) To eliminate all risks from the
workplace 87. What is the purpose of a job
B) To identify and evaluate potential risks description?
C) To ignore potential risks A) To evaluate employee performance
D) To transfer all risks to an insurance B) To identify job requirements and
company responsibilities
**Answer: B** C) To assess employee job satisfaction
D) To determine compensation levels
82. Which of the following is an example of **Answer: B**
a risk mitigation strategy?
A) Risk avoidance 88. Which of the following is a characteristic
B) Risk acceptance of a high-performance work system?
C) Risk transfer A) Emphasis on individual rather than
D) Risk ignorance team performance
**Answer: A** B) Use of technology to inhibit
productivity
83. What is the purpose of risk acceptance? C) Focus on cost reduction rather than
A) To eliminate all risks from the innovation
workplace D) Emphasis on employee involvement
B) To transfer all risks to an insurance and empowerment
company **Answer: D**
C) To acknowledge and live with a risk
D) To ignore potential risks 89. What is the purpose of a job
**Answer: C** specification?
A) To evaluate employee performance
84. Which of the following is a benefit of B) To identify job requirements and
effective risk management? responsibilities
 C) To assess employee job satisfaction A) It is delivered only once a year during
D) To determine compensation levels performance reviews
**Answer: B** B) It focuses on the employee's personal
traits rather than behaviors
90. What is the primary goal of a job C) It is specific, timely, and constructive
analysis? D) It is provided by the employee's peers
A) To evaluate employee performance rather than the supervisor
B) To identify job requirements and **Answer: C**
responsibilities
C) To assess employee job satisfaction 96. What is the purpose of a performance
D) To determine compensation levels improvement plan?
**Answer: B** A) To reward high-performing employees
B) To address performance issues and set
91. Which of the following is an example of improvement goals
a non-monetary benefit? C) To determine employee training needs
A) Bonus D) To assess employee job satisfaction
B) Salary **Answer: B**
C) Flexible work hours
D) Commission 97. Which of the following is a benefit of
**Answer: C** regular performance appraisals?
A) They increase employee turnover
92. Which of the following is a characteristic B) They improve employee morale
of a job-based pay structure? C) They reduce the need for training
A) Rewards employees based on their D) They decrease employee engagement
performance **Answer: B**
B) Rewards employees based on their
skills and competencies 98. What is the purpose of a performance
C) Rewards employees based on the value management system?
of their job A) To evaluate employee performance
D) Rewards employees based on the B) To determine compensation levels
company's profitability C) To assess employee job satisfaction
**Answer: C** D) To align employee goals with
organizational goals
93. What is the purpose of a total rewards **Answer: D**
program?
A) To reduce employee turnover 99. Which of the following is NOT a step in
B) To increase employee job satisfaction the job analysis process?
C) To attract and retain top A) Job evaluation
B) Job description
talent C) Job specification
D) To improve employee performance D) Job redesign
**Answer: C** **Answer: A**

94. What is the purpose of setting SMART 100. What is the purpose of job redesign?
goals? A) To increase employee job satisfaction
A) To improve employee motivation B) To reduce employee turnover
B) To increase employee job satisfaction C) To enhance job performance
C) To enhance employee skills and D) To improve the efficiency of work
competencies processes
D) To clarify performance expectations **Answer: D**
**Answer: D**

95. Which of the following is a characteristic

of effective performance feedback?