ETERNITY

The Special Digital EPAX for PLCC Applications

Electricity infrastructure is the lifeline of every

modern community, state and country.

Instant, live-wire communication is vital for the

people who run and maintain electricity generation,
transmission and distribution. They demand a
communication system that is reliable, intelligent and
flexible. Due to the special nature of their PLCC
communication network and application, they need a
special product that is designed keeping their
infrastructure and requirements in mind.

Introducing Matrix ETERNITY – The Special Digital

PLCC Switch for electricity utilities!
The Power Grid network itself is typical in its architecture and Reliable
topology. In addition, PLCC users depend heavily on communication The Matrix ETERNITY is designed for industrial applications
to keep the electricity infrastructure run uninterrupted round-the- requiring high reliability. Distributed processing, Universal slots
clock. Matrix ETERNITY is the result of thorough study of PLCC architecture, Hot-swapping of interface cards and system fault
requirements and many years of experience in designing similar log enhance the reliability of the product.
products.
Versatile
Flexible Matrix ETERNITY supports plenty of various interfaces on the
Flexibility is the core strength of the Matrix ETERNITY. Its open, trunk and the subscriber sides to connect to diverse networks. It
universal slot architecture allows it to be upgraded at any time to supports Plain Old Telephony System (POTS), E&M, GSM/3G,
adapt to the growth and changes in the PLCC network. Various ISDN BRI/PRI, T1/E1 and VoIP. On the subscriber side Analog,
combinations of cards make it possible to configure Matrix Digital and IP phones provide user interfaces.
ETERNITY to match the exact need of a site.

Non Blocking PCM-TDM Technology

Built on PCM-TDM technology with high density digital switching
platform, ETERNITY provides 100% non blocking system to perform
efficiently in heavy traffic environment. Each interface port has its
own dedicated DTMF encoders and decoders to support
simultaneous dialing and receiving calls on all the ports. This makes
ETERNITY a truly Non blocking switch.

Integrated
Matrix ETERNITY provides 4 built-in ports for digital key phones and
operator consoles (ETERNITY ME). Multi-party Conferencing Bridge
and 256 seconds (16 messages x 16 seconds) Auto Attendant is an
integral part of the standard product. Analog Input Port for external
music, Analog Output Port for PAS, Digital Input Port for connecting
Sensors and Digital Output Port for Relay control are built-in to the
system. In addition, Printer Port (ETERNITY ME), RS232C Port,
Ethernet Port and USB Port put together the Matrix ETERNITY an all-
integrated PLCC Switch.
ETERNITY ME10S

ETERNITY GE6S

Matrix ETERNITY
PLCC Switches are available in three variants:

ETERNITY ME16S ETERNITY ME10S ETERNITY GE6S

- 16 Universal slots - 10 Universal slots - 6 Universal slots
- Expandable up to 516 Ports - Expandable up to 324 Ports - Expandable up to 120 Ports
 TECHNOLOGY

32-bit RISC Architecture High Density Digital Switching

High speed 32-bit RISC Processor with 32MB SDRAM and 32MB Built-with PCM/TDM digital technology, the ETERNITY ME10S and
Flash Memory empowers the ETERNITY to provide real-time ETERNITY ME16S uses 1024x1024 switching matrix to provide
response to all the incoming and outgoing calls fluently. unrestricted communication to all the users simultaneously.

Compact and Sturdy Design Hot-Swappable Cards

ETERNITY's compact design leads to smaller foot-print. 19” rack and In a high-reliability scenario, the ETERNITY ME platforms allow
wall mount design leads to ease of maintenance and occupies lesser replacing old or faulty interface cards without switching off the
space. Besides, all the parts have been fixed in specific slots. This 'no system.
moving parts' design leads to higher reliability.
Multi Network Operation
100% Non-Blocking PCM-TDM Technology In addition to E&M ports, the ETERNITY also supports CO Lines
Built on PCM-TDM technology with high density digital switching (TWT), ISDN BRI, ISDN PRI, T1/E1, GSM/3G and VoIP network
platform, ETERNITY offers dedicated DTMF circuit for each user port operation simultaneously using respective interface cards. This
making it 100% Non-blocking even while dialing. Each interface port allows the ETERNITY to be used as a common switch for PLCC,
has its own dedicated DTMF encoders and decoders to support POTS, ISDN, GSM/3G and the VoIP telephony networks.
simultaneous dialing and receiving calls on all the ports. This makes
ETERNITY a 100% Non-blocking system, which is a critical parameter Primary Protection
for organizations expecting heavy call traffic. With the Rack enclosure, the ETERNITY ME10S can be supplied with
primary protection, using IPM (Inter Protection Module) that consists
Distributed Processing of resettable fuses and GD Tubes to be mounted on MDF.
Matrix ETERNITY employs multiprocessor architecture, wherein each
interface card has its own dedicated microprocessor. This local Redundancy
(Slave) processor is responsible for local processing of events and The ETERNITY ME10S offers Hot Stand-by Redundancy for its all
commands. The master processor manages all the slaves. This critical functional cards like CPU Card, Switch Card and 48VDC power
technology enhances flexibility and reliability. supply card. In the event of failure of any of the critical cards the
respective stand-by cards takes over the functionality automatically
without any interruption or discontinuation of live calls.

Secondary Protection
The ETERNITY provides built-in secondary protection circuit on each
interface ports as per relevant standards at no extra cost.

SLIC based Design

Each Station (Extension) Port uses DSP based Subscriber Loop
Integrated Circuit (SLIC), which offers programmable line
parameters.

Standard 19” Sub Rack

The ETERNITY ME10S can be housed in the industry standard 19”
rugged, powder-coated aluminium Sub-Rack (System Enclosure)
and thus can be mounted in a rack with other data and networking
telecom equipment.

Universal Slots
All the expansion slots of Matrix ETERNITY are universal in nature. Any
of the cards can be inserted in any slot and the system will configure it
automatically. This scheme eliminates configuration bottleneck
because any slot can be used for E&M, SLT, DKP, CO (TWT), ISDN
BRI/PRI, T1/E1, GSM/3G, VoIP, and Magneto allowing flexible
configuration.

Web based Remote Management

Flexible and user-friendly web browser based GUI helps to program
ETERNITY through any part of the world once it is connected with the
IP network. Matrix ETERNITY incorporates built-in server functionality
to configure it remotely using Internet.
 INTERFACES
TRUNK (NETWORK) INTERFACES Digital Key Phones (DKP Express Line Phones)
CO (TWT) Lines Developed on proprietary protocol, Matrix ETERNITY offers Digital
ETERNITY as a Universal platform for integration of multiple Extension port to connect Digital Key Telephone through a 2-Wire full
networks, allows terminating 2-Wire Analog Trunks (CO Lines) to duplex Digital Subscriber Network Interface Circuit. ETERNITY can
function ETERNITY as PLCC EPAX and Conventional PBX be programmed using Matrix proprietary EON48 Digital Key Phones
simultaneously. connected on the DKP port of the system.

E&M Trunks IP Extensions (SIP based)

ETERNITY E&M card provides the interface to PLCC panel. Both Any SIP enabled device such as IP phone, PC with Softphone or
E&M Dial-in/Tie line as well E&M Express lines can be terminated. Mobile phone with SIP client can function as ETERNITY IP extension.
ETERNITY supports E&M line with 2W/4W and Type IV/V. Using E&M Each IP extension is assigned unique user name and password to
interface, ETERNITY can also be deployed in typical power grid authenticate and establish calls using system resources regardless
network to integrate with Routers, VSAT, DACS / Multiplexers, etc. of being located anywhere on the global IP network.

GSM/3G (Mobile) Trunks ISDN Extensions (NT Mode)

ETERNITY supports GSM/3G connectivity by means of an optional ETERNITY provides ISDN BRI (2B+D) and ISDN PRI (23/30B+D)
in-skin interface GSM/3G card. User can dial out mobile number ports using optional interface cards. Ports on this card can be
grabbing GSM/3G (SIM) line to avail convenience cost benefits configured as NT to be used as ISDN extensions. Once configured
offered by GSM networks. as ISDN extension, any ISDN terminal (TE) device like ISDN Phone
can be connected to it.
ISDN BRI/PRI Trunks (TE Mode)
ETERNITY supports connectivity to ISDN BRI (2B+D) and ISDN PRI Magneto Phones
(23B+D or 30B+D) lines to the system using an optional card. ISDN Built-in circuit and logic to generate ringing voltages, allows
BRI and ISDN PRI lines can be configured as NT or TE as per Magneto phones to be connected directly to the ETERNITY. It can
application requirement. An ISDN Terminal, Video Phone or LAN can detect incoming call ring and route the call to any digital or analog
be connected to ISDN port if it is programmed in NT mode. station. The station can just lift the handset and talk to the calling
magneto phone. Similarly, a user can “crank” outgoing calls using
T1/E1 Trunks (TE Mode) magneto phones.
ETERNITY offers connectivity based on T1/E1 standards. Using
T1/E1/PRI card, Multiple ETERNITYS can be connected over various AUXILIARY INTERFACES
media like Copper, Fiber, RF and VSAT. This card allows interface of External Music Port (AIP)
ETERNITY EPAX to Radio Link, STM, xDSL Modem, DACS / The external music port allows an external music source to connect
Multiplexers etc. to Matrix ETERNITY. The desired music or jingle can be played while
a person is kept on hold.
VoIP Trunks (SIP based)
VoIP Network can be connected to ETERNITY through an optional Public Address System Port (PAS)
VoIP card. Each VoIP card provides up to 32 Channel, enables users The Public Address System Port allows any station user to make
to call on all 32 channels simultaneously. ETERNITY is designed to public announcements on external speakers.
support a maximum of 32 SIP accounts of various ITSPs.
Relay Port (DOP)
ETERNITY provides a solid state digital output port for connecting
EXTENSION INTERFACES relay based devices for various controlling applications.
Analog Telephones (FXS)
ETERNITY provides FXS port to interface standard Analog (2-Wire) Security Dialer Port (DIP)
Telephone instruments. System can also be programmed using any Matrix ETERNITY allows sensor devices to connect to its digital input
analog telephone connected to FXS port of ETERNITY. port (DIP). In case of emergency, the ETERNITY dials 3 different pre-
defined numbers and plays a pre-recorded message. A hooter can
also be activated in case of an emergency.
ISDN PRI (NT)
Video Conference
ISDN BRI (NT)
E&M ISDN Phone
PLCC

IP Extensions IP Phone

Wireless Networks
GSM/3G
PC with Softphone
Magneto Phone

PSTN TWT (CO) DKP Digital Key Phone (Express Phone)

SLT Analog Telephone

ISDN BRI
ISDN
T1/E1/PRI
Sensor
FAX
VoIP
Internet
Door Lock

VSAT Network
External Music Source

Public Address System

Local or Remote Programming
Trunk-side Interfaces Extension-side Interfaces
 PLCC FEATURES
Alternate Routing Flexible Station ID
In a typical power grid network, there can be multiple paths that a call In a PLCC network, each EPAX is given a Station Identity (SID). SID is
can take to reach the destination. The ETERNITY has the facility to used to route a call to its correct destination. ETERNITY allows setting
automatically select an alternate route if a particular route is busy of SID to any length from 1 to 6 digits, allowing seamless integration
of ETERNITY in any existing PLCC network.
Compander Control Signal (CCS)
To improve signal-to-noise ratio in a PLCC network, speech signals are Multiple Station ID
compressed at source and decompressed at the destination. This The same ETERNITY can be programmed with multiple Station ID
process is activated by the Compander Control Signal (CCS). CCS can (SID). This provides flexibility of connecting the ETERNITY with
be activated in the ETERNITY at originating and destination stations. Multiple PLCC networks.
CCS can also be activated for transit calls. CCS signal is provided for
each E&M port. Priority (Forced Call Disconnection)
In a PLCC network it is desired that calls from selected users have
Destination Restricted Dialing precedence over others. Such important users may be allowed to
This feature restricts all the users of the system to make a call to interrupt an ongoing call to request them for release of the current call.
certain destination even though trunk line is available to that The ETERNITY offers priority to such users. There are 10 different
destination. This feature blocks all the calls initiated by all users to levels of priority to cover entire hierarchy of any organization.
specific destination.
Programmable Pulse
Disable Out-of-Order Trunk ETERNITY provides flexibility to program the Engage/Busy Pulse,
In event of faulty trunk line, ETERNITY disables the faulty trunk and Released Pulse, Ringer Pulse and Dialed Digit Pulse to match with the
takes it out of service to avoid routing of calls on such trunk lines. pulses of PLCC network wherein it is getting installed.

Emergency Conference Programming Options

Communicating to multiple parties at the same time without dialing ETERNITY presents multiple options for the users to program the
each number is the necessity of the power grid communication. This system. EPAX can be programmed using normal analog telephone,
feature enables users to establish a conference between pre-defined digital key phone or remotely using web-based GUI.
members of a group using a feature access code. Each department
group can have between 6 to 32 participants and a user can initiate an Web based Programming
emergency conference by just dialing an emergency conference Matrix ETERNITY can be engineered for change in its programming
access code followed by the department group code. from a remote location also. This does not even require a PC or any
other specialized device at the remote site. EPAX can be programmed
Field Programmable remotely once it is connected to the Internet, saves valuable time and
The software features can be changed in the field to adapt to the efforts in providing essential technical support.
dynamic field requirement. Hardware capacity, Port configuration and
Programming can be managed at the installation site. No specific tool Routing Table
is required while expanding the configuration on field. Each call in a PLCC network is routed to its correct destination through
programming of routing table and as many as 255 different routes can
Flexible Numbering Plan be defined.
The ETERNITY offers flexible numbering plan for all the extension
users. This can vary from 1 to 6 digits. Even overlapping numbers is
also possible.

PLCC PLCC
Modem Modem

6677 21
SID 330033 132KV
220KV SID 4300
S/S
S/S

51
201
132KV SID 2233 SID 31 220KV
S/S S/S
PLCC
Modem PLCC
Modem

Tie Line Call

Call Barring
Call Barring
22522 1212
SID 41 440KV Transit Call
220 KV SID 301
PLCC PLCC SID 201 S/S Alternate Route
S/S Modem
Modem
Transmission Line
PLCC Calling Features & Numbering Plan
System Activity Log and Report Call Progress Tones and Rings
ETERNITY records important events and exceptions within the ETERNITY provides Call Progress Tones like Dial Tone, Ring Back
system in its internal log file. Events like System restart, Card going Tone, Busy Tone etc. Preset and programmable call progress tones
faulty, Port getting hang, etc. are noted in this log. In turn, this log can can be selected to match with the country specific standards where
be printed or transferred to a PC/Laptop for further review and it is getting installed. Similarly, ring cadences can also be selected.
archiving. System Activity Log can be printed in online mode by
connecting a parallel or a serial printer on the respective ports. Caller Line Identification (CLI)
Matrix ETERNITY offers CLI feature on Analog, Digital and IP
System Fault Alarms Phones. It offers the facility to detect CLI on CO (TWT) lines, ISDN
Problems like failure of a card can be announced on the relay port BRI, T1/E1/PRI, GSM/3G and VoIP lines. It can detect both, DTMF
provided on the Master (CPU) card of the ETERNITY. Hooter or Lamp and FSK signals for CLI. You can get CLI of external number, internal
can be connected using an appropriate external relay to draw number and CLI of transferred calls. If programmed, even the name
attention of operator or the engineer to undertake emergency action. of the caller can be displayed on the Digital Key Phones and IP
Phones. Matrix ETERNITY offers flexibility to program the CLI
System Fault Log feature for each extension individually.
ETERNITY functions like a watch dog, whereby it maintains a log of
all faults occurring in system. Various faulty events like Card Absent, Conference Dial-in
RTC Failure, PRI Signal Loss, BRI Signal Loss, and DKP/SLT absent This unique feature allows participants of a conference to dial into a
etc. are registered in the fault log. On such events ETERNITY live conference at a scheduled time just by simply dialing a code.
activates the Buzzer. Certainly, a great time-saving feature!

Transit Barring Conference - Multiple Participants

A caller has many options in selecting a route while calling the Matrix ETERNITY supports a maximum 15 (ETERNITY GE6S) and
desired destination in a PLCC network. If the designated route is 21 (ETERNITY ME10S and ME16S) participants in a single
busy, call may be routed through an alternate route or a system, conference without compromising the speech quality. Multiple
which is meant for other locations. ETERNITY can block transition of sessions of 3 or many participants can be conducted
such unauthorized routing of calls. This streamlines the flow of the simultaneously.
traffic only on the designated routes.
Paging
Trunk Restricted Dialing Important announcements or messages can be passed to a larger
ETERNITY gives flexibility to group the trunks to avoid traffic on number of people over Digital key phones or external speakers just
critical trunk/routes. This feature allows certain trunks to keep by dialing a code. Mass communication at its best!
reserved for specific call traffic so that ordinary traffic does not flow
through such trunks/routes. It helps user to balance the traffic evenly Voice Message Applications
on all trunks. Matrix ETERNITY has built-in voice modules which can be used for
various voice applications like Auto Attendant, Music on hold,
User Restricted Dialing Greetings, Reminders, DID Greetings and Guidance, Security Dialer,
User restricted dialing feature blocks a call originated from specific Message Wait, Alarms, Help etc.
user for specific destination. When user tries to call specific
destination, system rejects the call and thereby allowing other user Voice Mail System
to call same destination. Matrix ETERNITY supports Voice Mail System through an optional
VMS card. A voice mail system that provides efficient call
Auto Attendant Functionality management and accurate messaging can work wonders for your
The built-in auto-attendant feature performs the task of a virtual organization's productivity, by saving precious time of employees,
operator by greeting the external caller and transferring call to the yet allowing a non-interfering work environment. Key features like
desired station. ETERNITY can greet and attend five calls Voice Mail to Email, Message Wait Indication, Call Taping,
simultaneously. Conversation Recording, Live Call Screening etc. are supported
with VMS card.

GE6S
E&M
GE6S GE6S
132KV S/S E1
E&M
DACS/Mux E&M
440KV S/S E1
E1
GE6S PLCC
E1 SDH E1
N/w STM Ring STM
GE6S GE6S
E&M N/w
132KV S/S E1
E1 E1
E&M E1
E1 STM
STM
440KV S/S ME10S
ME10S xDSL xDSL
E&M - Call Barring E1
E&M
E&M - Transit Call E1
E&M - Transit Call
E1 on OFC Media 220KV S/S
E1 on Copper Media
Integrations of ETERNITY in PLCC and Optical Fibre Network
 APPLICATIONS

ETERNITY PLCC Express Switch

Many power grid networks use point-to-point lines for inter-
connecting important locations. Each node is connected with all other
nodes using direct links in a mesh network topology. This eliminates
delay in routing a call due to intermediate transit switching and dialing.
As a dedicated link is reserved between two nodes, the route remains
never busy. This provides instantaneous connectivity between all the
important locations like head offices, load dispatch centres (LDC),
control rooms, generation plants, and major sub-stations
(400KV/220KV). These lines are known as Express Lines or Hotlines.

Traditionally, each of these express lines is terminated on a separate

phone or a console of 4 to 8 lines. Switching between lines is
achieved using obsolete relay panels. Moreover, all the cables are
taken right up to the desks of senior officers and mangers in their
offices and control rooms. There is no way of easily identifying each
line. Calls cannot be transferred easily and conferencing between
multiple locations cannot be conducted. In short, many of the existing
solutions are unwieldy and unreliable. Gateway Interface
To keep the electricity infrastructure running uninterrupted, round-
The modular and centralized and software driven architecture of the the-clock utility companies like Transmission, Generation, Power
ETERNITY provide dependable platform for PLCC Express Stations, LDC, SLDC, RLDC and NLDC etc. depend heavily on proven
applications. Moreover, redundancy of critical hardware blocks are PLCC communication network working on E&M interface. But to
provided to meet needs of mission-critical applications. cater the upcoming need of redundant network for communication of
utility companies, a need of the alternate technologies like GSM and
The Matrix ETERNITY PLCC Express is the superset of all the IP has emerged.
switching functions. It has capabilities to work as a PLCC EPAX with
transit functions. It also performs the role of a normal Office PBX. Matrix ETERNITY provides inter face for extending the
Hence in the cases where a customer does not wish to invest in communication redundancy to GSM and IP networks. The modular
separate switching infrastructure of PLCC Express, PLCC EPAX and and universal slot architecture of ETERNITY provides flexibility to
PBX, the ETERNITY can be configured to handle all these functions. extend GSM and IP connectivity through expansion cards without
changing the existing ETERNITY setup of the utility company. Also
ETERNITY provides interface for connecting external VoIP-GSM
gateways to leverage the benefits of these networks. Once the VoIP-
GSM gateway is deployed in power grid network, the communication
between exchanges can now be established over GSM or IP along-
with E&M network.

By using analog telephone, a user can dial out mobile numbers

PLCC PLCC through GSM/3G trunk from the direct or from an alternate exchange
SLDC Modem Modem Generation Plant
in the power grid. Also a user moving in the field or at control room,
E&M Exp
sub-station or head-office can make and receive a GSM call to and
from any of the CUG user or external mobile user. The gateway
extends IP network connectivity to the PLCC EPAX and facilitates
ALDC Regional LDC
VoIP calling.

PLCC E&M Exp E&M Exp

PLCC The added network support for GSM and IP connectivity optimizes
Modem Modem the power grid networks and serves as the redundant networks in
addition to E&M and PSTN for the vital power line communication.

E&M E&M
PLCC Network
CE EE
Control Room

CUG CUG
CE: Chief Engineer E&M - Express Lines
EE: Executive Engineer Matrix PLCC EPAX Third party
ETERNITY 4S PLCC EPAX
LDC: Load Dispatch Center ETERNITY 8S
ETERNITY GE6S
ETERNITY ME10S
Integration of ETERNITY in PLCC EXPRESS Line Network with Built-in
VoIP-GSM Gateway

Matrix Gateway Matrix Gateway

VoIP-GSM VoIP-GSM
IP

ETERNITY Gateway Interface

 USER TERMINALS
EXPRESS LINE PHONE EXPRESS LINE PHONE ADVANTAGES
'EON', the Express Line Phone, is a versatile, feature-rich, easy to use station. The system indicates the status of call being received or made, station busy
It supports a host of additional features providing the user fast access to the etc. on LCD screen of Express Phone and dual colour LEDs on the DSS
functions of Matrix ETERNITY at a single touch of a button. Express Line Console. Most importantly, any number of express lines can be connected
Phone with Direct Station Selection (DSS) keys can be used by subscribers and accessed through a single express phone.
to make and receive calls at just a touch of a button. Matrix Express Line
Phone is available in two variants – EON48S and EON48P. Ease of Use
Making and receiving calls from the express line phone is intuitive and easy.
Its LCD displays the name of the called or calling location. DSS keys allow
single touch access to all the locations. Dual color LED is provided for each
location showing elaborate status of the line. Conversation is possible
through the handset or built-in speaker-phone. The status of all the ports is
visible to all the users.

Extended Coverage
As the express line phones use just a single pair of wires for speech, data
and power, it is easy to extend them to offices and residences of concerned
EON48 - KEY FEATURES authorities living next to the site. Thus these important people can attend to
! Full-Duplex Speaker Phone emergencies even during night hours and holidays.
! 6x24 and 2x24 LCD with Swivel, Backlit and Contrast Control
! Message Wait Lamp Flexibility
! Ringer Lamp Ringer and speech volume can be adjusted as per user preference. Ring tune
! 16 Programmable Keys (DSS Keys) and cadence can be programmed to differentiate between different phones
! 17 Touch-Sense Keys for Features ringing simultaneously. Flexible hunting groups with simultaneous and
! More Direct Station Keys on Optional Attachment (DSS16x4) round-robin rings provide flexibility of placing a call in a desired sequence.
! Upright and Horizontal Angles for Desktop Mounting
! Desk-Top and Wall Mounting Value Added Features
! Call Log Call Transfer, Call Toggle between two calls and Multi-Party Conference are
just few of the many value added features possible. These functions help
reduce time taken to arrive at an important decision and contribute to the
OPERATOR CONSOLE quality of the decision. These features can be programmed on the DSS keys
and hence are easy to use.

EXPRESS LINE PHONE FEATURES

Adjustable Ringer Volume and Speech Level
User has the option of adjusting the ringer volume level as per the
requirement. The added advantage is that both receive and transmit speech
levels can also be adjusted by the user.

DSS Keys
The EON48 offers 16 keys that can be programmed for each user, to access
trunk line, SLT, DKP and even features, at a single touch of the key.
EONSOFT
PC based Digital Key Phone with two numbers of PC based DSS64 Executive and Operator Functionality
The EON provides user functionality of Operator or Executive by means of
dedicated keys to perform specific task by single touch of buttons.

Last Dialed Calls

Last dialed 16 trunk calls can be stored.

Message Paging
User of the EON can page different pre-defined messages, like Meet Me,
Congratulations, Meeting Today, etc., to other DKP users. These messages
can be programmed by the system engineer.

Missed Calls
EONSOFT offers integration of your PC with Matrix PBX. A product of great
Details of last 20 missed calls can be viewed on the LCD of the EON. A useful
utility to those techno-savvy people who has a computer on their desks and
feature for the user to find details of calls missed.
do not wish to keep a separate telephone.

EONSOFT KEY FEATURES Tri Colour LEDs for Port Status

Status of other extensions (DKP and SLT) and trunk lines can be displayed
! Automatic Sensing of PC Status on the Digital Key Phone. The status of the user's extension as well as that of
! Automatic Sensing of Software Status
other extensions or trunks can be known through the LEDs.
! Operator Mode (with 148 Keys)
! Handset Connectivity
! Help Menu
! Integration with Microsoft Address Book
! Keyboard Macros
! Keyboard and Mouse Operation
! Programmable Tool Tips on Mouse Over
! Shortcut Keys
! Standard Windows User Interface
IP PHONES
Matrix 'SETU VP' is a range of feature-rich executive IP Phones. They
provide intuitive operation for the call management functions. Their
standard SIP based design makes them compatible with any SIP
infrastructure like soft switches, IP PBXs, Registrar and Proxies. The
SETU VoIP Phones offer WAN and LAN ports with routing. This makes
them ideal for stand-alone applications requiring a PC to work with
SETU VP KEY FEATURES
VoIP Phones. Full-duplex speaker phone, backlit LCD and capacity to
Ÿ 3 SIP Accounts Ÿ G.711, G.722 (Wideband),
handle calls simultaneously are a few of the key strengths of these Ÿ Programmable Keys G.723, G.726 and G.729AB
high-end VoIP Phones. SETU VP is available in four variants: Ÿ Anonymous Call Rejection Ÿ LAN and WAN Ports
Ÿ Auto Configuration Ÿ Message Wait Indication
SETU VP248PE with 6 Lines x 24 Characters LCD with PoE Ÿ Auto Answer Ÿ Multiple Call Handling (4 Calls)
Ÿ DHCP, PPPoE, NAT and STUN Ÿ Phone Book with 100 Entries
SETU VP248SE with 2 Lines x 24 Characters LCD with PoE
Ÿ Peer-to-Peer Calling Ÿ Ringer, Speech and LCD Controls
SETU VP248P with 6 Lines x 24 Characters LCD Ÿ Dialed, Received, Missed and Ÿ Voice Mail Key
SETU VP248S with 2 Lines x 24 Characters LCD Rejected Call Logs Ÿ Web based Configuration

FEATURES LIST
Ÿ Abbreviated Dialing (Global & Personal) Ÿ Hotline (Immediate, Delay)
Ÿ Access Codes (Programmable) Ÿ Hot Outward Dialing
Ÿ Account Codes (Forced) Ÿ Hotel/Motel Features
Ÿ Alarms (Time, Daily, Future Date & Time, Remote) Ÿ Incoming Call Management
Ÿ Alarms - Multiple with Snooze Ÿ Internal Call Restriction
Ÿ Allowed and Denied Lists Ÿ Interrupt Request
Ÿ Alternate Number Dialing Ÿ Last Caller Recall
Ÿ Auto Attendant Ÿ Last Number Redial
Ÿ Auto Call Back (Busy, No Reply) Ÿ Least Cost Routing (Number, Time, Combination, Service Provider to
Ÿ Auto Redial Service Provider)
Ÿ Background Music Ÿ Live Call Screening
Ÿ Barge-In Ÿ Live Call Supervision
Ÿ Boss Ring Ÿ Master Time Zone
Ÿ Call Back on Trunk Ÿ Maturity (Polarity Reversal, Delay, CPD)
Ÿ Call Budget on Trunks Ÿ Meet Me Paging
Ÿ Call Budget on Extensions Ÿ Message Wait Indication (LED, Shattered Dial tone, Voice Message)
Ÿ Call Cost Calculation Ÿ Multi-Stage Dialing
Ÿ Call Duration Control Ÿ Music on Hold
Ÿ Call Follow Me Ÿ Name Programming (Station, Trunk)
Ÿ Call Forking (SIP based) Ÿ NAT and STUN
Ÿ Call Forward (Busy, No Reply, Dual Ring, External number) Ÿ Operator (Single, Multiple)
Ÿ Call Park (General and Personal Orbit) Ÿ Override
Ÿ Call Pick Up (Group, Selective) Ÿ Paging (Internal, External)
Ÿ Call Progress Tones (Programmable) Ÿ Peer-to-Peer Calling
Ÿ Call Splitting Ÿ Priority (Intercom and Trunk)
Ÿ Call Taping Ÿ Programming the System (Using SLT, DKP, Ethernet Port)
Ÿ Call Transfer (Screened, On Busy, While Ringing, Trunk to Trunk) Ÿ QSIG on T1/E1/PRI
Ÿ Calling Line Identification and Presentation (CLIP) Ÿ Quick Dial
Ÿ Calling Line Identity Restriction (CLIR) Ÿ Raid
Ÿ Class of Services Ÿ Scheduled Call Forward
Ÿ CLI based Routing Ÿ Security Dialing and Reporting
Ÿ Closed User Group (With/Without Exchange ID) Ÿ Selective Trunk Access
Ÿ Conference Multiple Participants Ÿ Self Ring Test
Ÿ Conference Dial-in Ÿ SIP and RTP QoS (VoIP)
Ÿ Conflict Dialing Ÿ SMDR Posting (Call Accounting System Interface)
Ÿ Continued Dialing Ÿ Station Groups
Ÿ Conversation Recording Ÿ Station In-Service/Out-Service
Ÿ Department/Group Call Ÿ Station Message Detail Recording (Incoming, Outgoing and Internal)
Ÿ Direct Dialing-In (DDI on T1/E1/PRI) Ÿ System Activity Log and Display
Ÿ Direct Inward Dialing (DID) Ÿ System Administrator (SA)
Ÿ Direct Inward System Access (DISA) - Automatic Ÿ System Debug
Ÿ Distinctive Rings Ÿ System Fault Log
Ÿ Do Not Disturb (DND) Ÿ System Security (Passwords)
Ÿ Do Not Disturb (Remote) Ÿ Toll Control
Ÿ Dual Ring Ÿ Trunk Access Groups
Ÿ Dynamic DNS (DDNS) Ÿ Trunk Auto Answer
Ÿ Dynamic Lock (Manual) Ÿ Trunk Reservation
Ÿ E&M Connectivity Ÿ Upgrading the Software
Ÿ Embedded Registrar and Proxy Servers (SIP Server) Ÿ User Security (Password)
Ÿ Emergency Call Detection and Reporting Ÿ Video Conferencing over T1/E1/PRI
Ÿ Emergency Conference Ÿ Virtual Stations
Ÿ Emergency Number Dialing Ÿ Voice Help
Ÿ External Music Port Ÿ Voice Mail Integration
Ÿ Fax over IP (T.38 Relay and Pass-Through) Ÿ Voice Mail to Email Notification
Ÿ Flexible Numbers 2, 3, 4 Digits Ÿ Voice Message Applications
Ÿ Forced Call Disconnection Ÿ Voice Prompts for Tones
Ÿ Hold Ÿ Walk-in Class of Service
Ÿ Hot Desking Ÿ Web based Remote Programming
 TECHNICAL SPECIFICATIONS
TECHNOLOGY E1 CAS
Type of Switching : PCM/TDM Digital Switching (100% Non-Blocking) Bit Rate : 2048 kbps +/- 50 ppm
Processor : 32-bit RISC Line Coding : HDB3
Architecture : Distributed Processing Framing : CEPT1 (with/without CRC) with CAS MF
Slots : Universal Line Signaling : ITU-T Q.400 – Q.490
Register Signaling : MFC-R2
Alarms : I.431, G.732, ETSI 300-233
SLT (ANALOG STATION)
Protection : Solid State (Over Voltage and Over Current)
Signaling : Loop start Built-in Secondary Protection
Dialing : DTMF and Pulse (10/20PPS) Physical Connector : RJ45 (Impedance Selectable)
Off Hook AC Impedance : 600/900/Complex
Off Hook Current : 39mA Max
Loop Limit : 1800Ω Max (Excluding Telephone) T1 RBS
On-Hook Voltage (Tip/Ring) : -48V nominal Bit Rate : 1544 kbps +/- 50 ppm
DTMF Detection : ITU-T Q.24 Line Coding : AMI and B8ZS
Return Loss : >18dB Framing : D4, ESF
Longitudinal Balance : >50dB Line Signaling : FXS Loop Start, FXO Loop Start, FXS Ground Start, FXO
Transmission Level Adjust : Tx Gain: -3dB to +6dB, Rx Gain: -3dB to +6dB Ground Start, E&M (Immediate, Wink Start, Wink Start FGD)
Ringing : Trapezoidal 60VRMS/25Hz and Digit Dialing : DTMF
Sinusoidal 52VRMS/25Hz Alarms : ANSI T1.231
REN :3 Performance : ANSI T1.403, ANSI T1.231, AT&T TR54016
CLI Presentation : DTMF, FSK ITU-T V.23 and FSK Bellcore 202 Protection : Solid State (Over Voltage and Over Current)
Protection : Over Voltage Secondary Protection Built-in Secondary Protection
Physical Connector : RJ45 Physical Connector : RJ45 (Impedance Selectable)

DKP (DIGITAL STATION - EXPRESS PHONE) GSM

Signaling : Proprietary Digital (2B+D) GSM Band (MHz) : Quad-band: GSM850, EGSM900, DCS1800, PCS1900
Interface : Single pair for Speech, Signaling and Power Compliant : ETSI GSM Phase2/2+
Loop Limit : 100Ω SIM Card : One SIM per GSM Port
Speech Level : Adjustable Tx and Rx Gain for Handset and Hands-Free SIM Interface : 1.8V, 3V
Protection : Over Voltage Secondary Protection Transmission Power : Class 4 (2W) at GSM850 MHz and EGSM900 MHz band
Physical Connector : RJ45 Class 1 (1W) at DCS1800 MHz and PCS1900 MHz band
RF Sensitivity : Better than -102dBm
TWT (TWO WIRE TRUNK - CO LINES) Protocol : AT Command Interface
Signaling : Loop Start External Antenna : One Antenna per 4 GSM Ports, 1.8/3.0*dBi, 50Ω SMA (Male)
Loop Limit : 1200Ω Connector, Omni Directional with Cable of 3 Meters Length
Off Hook AC Impedance : 600/900/Complex
Pulse Dialing : 10/20 PPS 3G
DTMF Dialing and Reception : ITU-T Q.23 & Q.24 GSM Band (MHz) : Quad-Band: GSM850,EGSM900, DCS1800,
Return Loss : >18dB PCS1900 Tri-Band: WCDMA 850/1900/2100
Longitudinal Balance : >50dB Compliant : ETSI GSM Phase 2/2+
Transmission Level Adjust : Tx Gain: -15dB to +10dB, Rx Gain: -15dB to +10dB SIM Card : One SIM Per GSM Port
CLI Reception : DTMF, FSK ITU-T V.23 and FSK Bellcore 202 SIM Interface : 1.8V, 3V
Call Maturity : Delay and Polarity Reversal Transmission Power : Class 4 (2W) at GSM850 Mhz and EGSM900 MHz Band,
Protection : Over Voltage and Over Current Secondary Protection Class 1 (1W) at DCS 1800 Mhz and PCS1900 MHz Band,
Class 3 (0.25W) at WCDMA 850/1900/2100 MHz Band
Physical Connector : RJ45
RF Sensitivity : Better than -106dBm at GSM850, EGSM900,
DCS1800, and PCS1900,
E&M Better than -106 dBm at WCDMA 850,
Signalling : Type IV and Type V Better than - 106dBm at WCDMA 1900/2100
Speech Interface : 2W/4W Protocol : AT Command Interface
Trunk Seizure Type : Immediate, Immediate + Wink, Seizure Pulse, Seizure Pulse External Antenna : One Antenna per 4 3G GSM Ports, 1.8/3.0*dBi, 50Ω SMA
+ Wink, Express, Compander Control Signal (CCS) (Male) Connector, Omni Directional With Cable of 3 Meters
Address Signalling : Pulse Dial-Pulse 10PPS, Pulse 20PPS Length
Tone Dial-DTMF
Return Loss : 20dB * Depends on GSM/3G Frequency Band
Transhybrid Loss : 20dB against configurable balance of 600 ohm or AT&T
VoIP
complex impedance
VoIP Protocols : SIP v2, SIP over TCP, Symmetric RTP, RTCP, 100rel/PRACK
Transmit Gain : +/- 1.0 dB
Network Protocol : IPv4,TCP,UDP, SNTP, STUN, ARP, ICMP, PPP, DNS, SMTP
Receive Gain : +/- 1.0 dB SIP : Maximum 32 SIP Accounts Per System, Out Bound Proxy
Physical Connector : RJ45 Support, Display Name, User Name, password, URL, Proxy
URL, Register Interval
ISDN BRI Line Echo Cancellation : G.168 With 64/128ms Tail Length
Channels : 2B+D Voice : Dynamic Jitter Buffer (Adaptive), Comfort Noise
Personality : Network (NT) and Terminal (TE) Generation and Voice Activity Detection
Switch Variant : AT&T 4ESS, DMS-100, ETSI NET3, ITU-T Q.921, ITU-T NAT : STUN and NAT Keep Alive
Q.931,NTT INS64, US Ni1 (National ISDN1) France Vnx Voice CODECs : G.711 (A-law, µ-Law), G.723,
Protection : Solid State (Over Voltage and Over Current) G.729AB, GSM-FR, GSM-EFR and iLBC
Call Progress Tones : Dial tone, Ring Back Tone, Busy Tone, Error Tone
Built-in Secondary Protection
Fax : T.38 Relay and Pass Through
Physical Connector : RJ48 (120Ω)
Quality of Service : SIP QoS and RTP QoS
Security : MD5 Authentication for SIP, Password Protected
ISDN PRI Configuration by Admin and User
Channels : 23B+D and 30B+D Data Network : Ethernet (RJ45) Port, Auto MDIX (10/100 baseT)
Personality : Network (NT) and Terminal (TE) LED Indications : 1-LED for System Status and 1-LED for Registrar Status
Line Coding : AMI/B8ZS for T1 and HDB3 for E1
Framing : ESF for T1 and CEPT1(with/without CRC) for E1 Auxiliary Ports
Switch Variant : AT&T 4ESS, AT&T 5ESS, DMS-100, ETSI NET5, Analog Input Port : 0.7 Vrms, Isolated, Push-Type Connector
ITU-T Q.921, ITU- T Q.931, NTT INS64, US Analog Output Port : 0.7 Vrms, Isolated, Push-Type Connector
NI2(National ISDN 2), QSIC ECMA, France VN Digital Input Port : Loop Sensing-Open/Close, 5mA, Push-Type Connector
Protection : Solid State (Over Voltage and Over Current) Digital Output Port : VDC Max = 60VDC, IDC Max = 0.15A, Push-Type Connector
Built-in Secondary Protection
Supplementary Services : QSIG ECMA
Physical Connector : RJ45 (Impedance Selectable)
POWER SUPPLY
Variants
ETERNITY GE6S ETERNITY ME10S ETERNITY ME16S
Specifications
Input Option 1 (Mains): 100-240 VAC, 47-63 Hz, Option 2 (DC): 48VDC +/- 20%

Power Consumption 30W 70W 100W

ENVIRONMENTAL
Operating Temperature -10oC to +50oC (14oF to122oF)
Operating Humidity 5-95% RH, Non-Condensing
Storage Temperature -40oC to +85oC (-40oF to +185oF)
Storage Humidity 0-95% RH, Non-Condensing

MECHANICAL
Variants
Specifications ETERNITY GE6S ETERNITY ME10S ETERNITY ME16S

26.0 x 16.0 x 25.4cm 48.2 x 33.0 x 39.9cm 52.3 x 33.0 x 39.9cm

Dimension (WxHxD)
10.24" x 6.29" x 10.0" 19.0" x 12.9" x 15.55” 20.5" x 12.9" x 15.55”

Unit Weight 3.5kg (7.7lbs) 8.3kg (18.3lbs) 10.5kg (23.1lbs)

Shipping Weight 6.5kg (14.3lbs) 12.3kg (27.1lbs) 15.0kg (33.0lbs)

Wall Mount Wall Mount, Table Top Wall Mount

Mounting Options
Table Top 19” Rack Mount Table Top

COMPLIANCES
TEC IR/IPX-01/03 APR2005
EMI/EMC Conducted Emission : CISPR 22
Radiated Emission : CISPR 22 R&TTE 1999/5/EC
Harmonic Current Emission : IEC 61000-3-2 EC Directives LVD 73/23/EEC
Voltage Flicker : IEC 61000-3-3 EMC 89/336/EEC
Electro-static Discharge : IEC 61000-4-2
Radiated Susceptibility : IEC 61000-4-3 Safety IEC 60950:2001 First Edition
Electrical Fast Transient : IEC 61000-4-4
Surge : IEC 61000-4-5 Cold Test : IS:9000 Part 2/Section 4
Conducted Immunity : IEC 61000-4-6 Environment
Power Frequency Magnetic Field : IEC 61000-4-8 Dry Heat Test : IS:9000 Part 3/Section 5
Test
Voltage Interruption and Dips : IEC 61000-4-11
Damp Test : IS:9000 Part 5/Section 1
Conducted Emission: FCC Part 15 Sub Part B Vibration Test : IEC 600068-2-6:2007
FCC
Radiated Emission: FCC Part 15 Sub Part B Mechanical
FCC68 US:MTXMF01BETERNITY Shock Test : IEC 68-2-27

PLCC PRODUCTS FROM MATRIX

Product Description
ETERNITY GE6SAC ETERNITY with 6 Universal Slots and Universal Power Supply (AC Mains)
ETERNITY GE6SDC ETERNITY with 6 Universal Slots and DC Power Supply (48VDC)
ETERNITY ME10SAC ETERNITY with 10 Universal Slots and Universal Power Supply (AC Mains)
ETERNITY ME10SDC ETERNITY with 10 Universal Slots and DC Power Supply (48VDC)
ETERNITY ME16SAC ETERNITY with 16 Universal Slots and Universal Power Supply (AC Mains)
ETERNITY ME16SDC ETERNITY with 16 Universal Slots and DC Power Supply (48VDC)
SYSTEM RESOURCES
System Resources Description ETERNITY GE6S ETERNITY ME10S ETERNITY ME16S
Universal Slots The Maximum Physical Card Slots 6 10 16
Total User Ports The Maximum Physical Ports Available 120 324 516

OPTIONAL INTERFACES
System Resources Description ETERNITY GE6S ETERNITY ME10S ETERNITY ME16S
SLT Ports To Connect Two Wire Single Line Analog Telephones 120 320 320 or 512*
DKP/DSS Ports To Connect Proprietary Digital Key Phones
48 64 or 128* 64 or 128*
(Express Line Phones) or DSS Consoles
CO (TWT) Ports To Connect Two Wire Trunk Lines 96 128 128
BRI Ports To Connect to ISDN BRI Network or ISDN Compatible Devices 24 32 32
T1/E1/PRI Ports To Connect to T1 or E1 or PRI Network or Compatible Devices 6 8 8
GSM/3G Ports To Connect to GSM/3G Network 24 24 or 64* 24 or 64*
VoIP Cards To Make VoIP (SIP) Calls Using Internet or Intranet,
6 10 16
Maximum 32 VoIP Channels with each Card
IP Extensions IP Phones, PC Softphones or Mobile SIP Clients 500 999 999
E&M Ports To Connect 2W/4W E&M Trunk Lines 24 80 128
Voice Mail System To Configure as Voice Mail System 16 Ports 16 Ports 16 Ports
Magneto Phone Ports To Connect Magneto Phones 80 128
Redundancy To Provide Hot Stand-by Redundancy for critical Available for Master Card,
functional cards Switch Card, and PS48VDC

* With PS48VDC – 500W

BUILT-IN INTERFACES
System Resources Description ETERNITY GE6S ETERNITY ME10S ETERNITY ME16S
DKP/DSS Port To Connect Proprietary Digital Key Phone or DSS Consoles - 4 4
RS232C Port To Connect to a Computer for SMDR Output 2 2 2
Parallel Printer Port To Connect to a Parallel Printer - 1 1
Analog Input Port To Connect External Music Device 1 1 1
Analog Output Port To Connect to a Public Address System 1 1 1
Digital Input Port To Connect to a Sensor or Panic Switch 1 1 1
Digital Output Port To Connect to External Devices like Door Lock or Relay Port 1 1 1
Ethernet Port To Access Web based Configuration, PMS, SMDR, System Log 1 1 1
USB Port Reserved for Future Applications 1 1 1
Voice Modules To Configure as Auto Attendant and/or for Recording Voice 16 Modules of 16 Modules of 16 Modules of
Message to be used in other Voice Message Application 16 Sec. Each 16 Sec. Each 16 Sec. Each
Conference Number of Conference Participants 15 Participants 21 Participants 21 Participants

ABOUT MATRIX
ISO 9001 Company, Matrix is a leader in Telecom and Security solutions for modern businesses and enterprises. An innovative, technology driven
and customer focused organization; the company is committed to keep pace with the revolutions in the telecom and security industries. With around
30% of its human resources dedicated to the development of new products, Matrix has launched cutting-edge telecom products like IP-PBX,
Universal Gateways, VoIP Gateways and Terminals, GSM Gateways, Access Control and Time-Attendance Systems and Fire Alarm Systems. These
solutions are feature-rich, reliable and conform to the international standards. Having global foot-prints in Asia, Europe, North America, South
America and Africa through an extensive network of more than 500 channel partners, Matrix ensures that the products serve the needs of its
customers faster and longer. Matrix has gained trust and admiration of more than 150,000 customers representing the entire spectrum of industries.
Matrix has won many awards for its innovative products.

MATRIX COMSEC PVT. LTD.

V3.R4-Sept ’11

394-GIDC, Makarpura,
Vadodara-390010, India.
Phone: +91 265 2630555
Fax: +91 265 2636598
Email: [email protected]
SMS ‘MATRIX’ to +91 99987 55555
www.MatrixComSec.com