Power Systems 

Service request numbers

Power Systems 

Service request numbers

 Note
Before using this information and the product it supports, read the information in “Notices,” on page 863, “Safety notices”
on page v, the IBM Systems Safety Notices manual, G229-9054, and the IBM Environmental Notices and User Guide, Z125–5823.

This edition applies to IBM Power Systems™ servers that contain the POWER6® processor and to all associated
models.
© Copyright IBM Corporation 2007, 2009.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Contents
Safety notices . . . . . . . . . . . . v Trademarks . . . . . . . . . . . . . . 864
Electronic emission notices . . . . . . . . . 865
Service request numbers . . . . . . . 1 Class A Notices. . . . . . . . . . . . 865
Terms and conditions. . . . . . . . . . . 869
SRN . . . . . . . . . . . . . . . . . 1

Appendix. Notices . . . . . . . . . 863

© Copyright IBM Corp. 2007, 2009 iii

iv Service request numbers
Safety notices
Safety notices may be printed throughout this guide:
v DANGER notices call attention to a situation that is potentially lethal or
extremely hazardous to people.
v CAUTION notices call attention to a situation that is potentially hazardous to
people because of some existing condition.
v Attention notices call attention to the possibility of damage to a program,
device, system, or data.

World Trade safety information

Several countries require the safety information contained in product publications

to be presented in their national languages. If this requirement applies to your
country, a safety information booklet is included in the publications package
shipped with the product. The booklet contains the safety information in your
national language with references to the U.S. English source. Before using a U.S.
English publication to install, operate, or service this product, you must first
become familiar with the related safety information in the booklet. You should also
refer to the booklet any time you do not clearly understand any safety information
in the U.S. English publications.

German safety information

Das Produkt ist nicht für den Einsatz an Bildschirmarbeitsplätzen im Sinne § 2 der
Bildschirmarbeitsverordnung geeignet.

Laser safety information

IBM® servers can use I/O cards or features that are fiber-optic based and that
utilize lasers or LEDs.

Laser compliance

All lasers are certified in the U.S. to conform to the requirements of DHHS 21 CFR
Subchapter J for class 1 laser products. Outside the U.S., they are certified to be in
compliance with IEC 60825 as a class 1 laser product. Consult the label on each
part for laser certification numbers and approval information.

CAUTION:
This product might contain one or more of the following devices: CD-ROM
drive, DVD-ROM drive, DVD-RAM drive, or laser module, which are Class 1
laser products. Note the following information:
v Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable parts
inside the device.
v Use of the controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
(C026)

© Copyright IBM Corp. 2007, 2009 v

 CAUTION:
Data processing environments can contain equipment transmitting on system
links with laser modules that operate at greater than Class 1 power levels. For
this reason, never look into the end of an optical fiber cable or open receptacle.
(C027)

CAUTION:
This product contains a Class 1M laser. Do not view directly with optical
instruments. (C028)

CAUTION:
Some laser products contain an embedded Class 3A or Class 3B laser diode.
Note the following information: laser radiation when open. Do not stare into the
beam, do not view directly with optical instruments, and avoid direct exposure
to the beam. (C030)

Power and cabling information for NEBS (Network

Equipment-Building System) GR-1089-CORE

The following comments apply to the IBM servers that have been designated as
conforming to NEBS (Network Equipment-Building System) GR-1089-CORE:

The equipment is suitable for installation in the following:

v Network telecommunications facilities
v Locations where the NEC (National Electrical Code) applies

The intrabuilding ports of this equipment are suitable for connection to

intrabuilding or unexposed wiring or cabling only. The intrabuilding ports of this
equipment must not be metallically connected to the interfaces that connect to the
OSP (outside plant) or its wiring. These interfaces are designed for use as
intrabuilding interfaces only (Type 2 or Type 4 ports as described in
GR-1089-CORE) and require isolation from the exposed OSP cabling. The addition
of primary protectors is not sufficient protection to connect these interfaces
metallically to OSP wiring.

Note: All Ethernet cables must be shielded and grounded at both ends.

The ac-powered system does not require the use of an external surge protection
device (SPD).

The dc-powered system employs an isolated DC return (DC-I) design. The DC

battery return terminal shall not be connected to the chassis or frame ground.

vi Service request numbers

Service request numbers
Service request numbers (SRNs) serve as diagnostic aids to help users determine
the source of a hardware problem. Diagnostic applications report problems by
using SRNs. The SRN identifies the component that detected the error code and
describes the error condition. Use this publication to identify a list of possible
failing items and to find information about any additional isolation procedures.

Service request number formats

If your System reference code (SRC) is a 5-digit hexadecimal number or contains a

hyphen in the following formats (xxxxx, xxx-xxx, xxx-xxxx, xxxx-xxx, xxxx-xxxx), it
is an SRN.

Using service request numbers

The SRN tables use the following format:

v The Service Request Number (SRN) contains numbers that represent specific
failures of specific functions.
v SRNs contain Failing Function Codes (FFCs). The FFC represents field
replaceable units (FRUs) of the system unit. When available, the FFC links to the
FRU that contains this function for each specific system unit.
v The SRN also contains an action or servicer response. Typically it is brief
description of the failure that this SRN represents and an isolation procedure
that should be used when servicing the system.

SRN
Table 1. SRN
Type of SRN: Action to perform
Five-digit SRN Replace FRU parts in the order by which
they appear in the list.

For SRNs listed as xxPAA:

P denotes the adapter port number.
AA denotes the SSA address.
SRNs 1xx-xxx through 9xx-xxx, 1xx-xxxx Replace FRU parts in the order by which
through 9xx-xxxx, and 2xxx-xxx they are listed.
SRNs Axx-xxx and Axx-xxxx When an "X" appears as the last digit of an
SRN in this group, it is encoded as follows:
8 4 2 1
| | | |
| | | Replace all FRUs listed
| | Hot swap supported
| Software might be the cause
Reserved

Use the physical location codes and FRU

numbers listed on the diagnostics Problem
Report Screen. FRUs are not used in this
group of SRNs.

© Copyright IBM Corp. 2007, 2009 1

10104 • 101-524

Response: If you are running the diagnostics from a

10104 10104
disk, try running standalone diagnostics. If standalone
Explanation: Format in progress. diagnostics run correctly, the problem may be damaged
data on the disk. Contact your software support facility.
Response: Refer to the SRN table in the Service Guide
If a different problem occurs when you run standalone
for the unit containing the disk drive.
diagnostics, correct that problem. If you were running
standalone at first, have the same problem running
10112 10112 standalone diagnostics that you had when running
diagnostics from disk, or these actions did not resolve
Explanation: Format Degraded. A format operation the problem, go to PFW1540 : Problem isolation
ended before it completed. procedures.
Response: Refer to the SRN table in the Service Guide
for the unit containing the disk drive. 101-522 101-522
Explanation: The configuration manager detected an
1XXXX 1XXXX error.
Explanation: Disk drive module error. Response: If you are running the diagnostics from a
Response: Refer to the SRN table in the Service Guide disk, try running standalone diagnostics. If standalone
for the unit containing the disk drive. diagnostics run correctly, the problem may be damaged
data on the disk. Contact your software support facility.
Note : In this SRN, an x represents a digit 0 through F. If a different problem occurs when you run standalone
diagnostics, correct that problem. If you were running
101-000 101-000 standalone at first, have the same problem running
standalone diagnostics that you had when running
Explanation: The system hung while attempting to diagnostics from disk, or these actions did not resolve
configure a device. the problem, go to PFW1540 : Problem isolation
Response: Use PFW1540 : Problem isolation procedures.
procedures.
101-523 101-523
101-185 101-185 Explanation: The configuration manager detected an
Explanation: A checkstop occurred. error.

Response: Use PFW1540 : Problem isolation Response: If you are running the diagnostics from a
procedures. disk, try running standalone diagnostics. If standalone
diagnostics run correctly, the problem may be damaged
data on the disk. Contact your software support facility.
101-517 101-517 If a different problem occurs when you run standalone
diagnostics, correct that problem. If you were running
Explanation: The system unit failed to IPL.
standalone at first, have the same problem running
Response: Use PFW1540 : Problem isolation standalone diagnostics that you had when running
procedures. diagnostics from disk, or these actions did not resolve
the problem, go to PFW1540 : Problem isolation
procedures.
101-518 101-518
Explanation: CD-ROM read problems after boot.
101-524 101-524
Response: Go to MAP0050 SCSI Bus Problems. Note:
Explanation: The configuration manager detected an
The boot record was read from the CD-ROM disk.
error.
However, errors occurred when trying to mount the
CD-ROM file system. This problem can be caused by Response: If you are running the diagnostics from a
SCSI device addressing, SCSI terminator, open PTC, disk, try running standalone diagnostics. If standalone
SCSI cable, etc. diagnostics run correctly, the problem may be damaged
data on the disk. Contact your software support facility.
If a different problem occurs when you run standalone
101-521 101-521
diagnostics, correct that problem. If you were running
Explanation: The configuration manager detected an standalone at first, have the same problem running
error. standalone diagnostics that you had when running
diagnostics from disk, or these actions did not resolve

2 Service request numbers

 101-525 • 101-531

the problem, go to PFW1540 : Problem isolation If a different problem occurs when you run standalone
procedures. diagnostics, correct that problem. If you were running
standalone at first, have the same problem running
standalone diagnostics that you had when running
101-525 101-525
diagnostics from disk, or these actions did not resolve
Explanation: The configuration manager detected an the problem, go to PFW1540 : Problem isolation
error. procedures.

Response: If you are running the diagnostics from a

disk, try running standalone diagnostics. If standalone 101-529 101-529
diagnostics run correctly, the problem may be damaged
Explanation: The configuration manager detected an
data on the disk. Contact your software support facility.
error.
If a different problem occurs when you run standalone
diagnostics, correct that problem. If you were running Response: If you are running the diagnostics from a
standalone at first, have the same problem running disk, try running standalone diagnostics. If standalone
standalone diagnostics that you had when running diagnostics run correctly, the problem may be damaged
diagnostics from disk, or these actions did not resolve data on the disk. Contact your software support facility.
the problem, go to PFW1540 : Problem isolation If a different problem occurs when you run standalone
procedures. diagnostics, correct that problem. If you were running
standalone at first, have the same problem running
standalone diagnostics that you had when running
101-526 101-526
diagnostics from disk, or these actions did not resolve
Explanation: The configuration manager detected an the problem, go to PFW1540 : Problem isolation
error. procedures.

Response: If you are running the diagnostics from a

disk, try running standalone diagnostics. If standalone 101-530 101-530
diagnostics run correctly, the problem may be damaged
Explanation: The configuration manager detected an
data on the disk. Contact your software support facility.
error.
If a different problem occurs when you run standalone
diagnostics, correct that problem. If you were running Response: If you are running the diagnostics from a
standalone at first, have the same problem running disk, try running standalone diagnostics. If standalone
standalone diagnostics that you had when running diagnostics run correctly, the problem may be damaged
diagnostics from disk, or these actions did not resolve data on the disk. Contact your software support facility.
the problem, go to PFW1540 : Problem isolation If a different problem occurs when you run standalone
procedures. diagnostics, correct that problem. If you were running
standalone at first, have the same problem running
standalone diagnostics that you had when running
101-527 101-527
diagnostics from disk, or these actions did not resolve
Explanation: The configuration manager detected an the problem, go to PFW1540 : Problem isolation
error. procedures.

Response: If you are running the diagnostics from a

disk, try running standalone diagnostics. If standalone 101-531 101-531
diagnostics run correctly, the problem may be damaged
Explanation: The configuration manager detected an
data on the disk. Contact your software support facility.
error.
If a different problem occurs when you run standalone
diagnostics, correct that problem. If you were running Response: If you are running the diagnostics from a
standalone at first, have the same problem running disk, try running standalone diagnostics. If standalone
standalone diagnostics that you had when running diagnostics run correctly, the problem may be damaged
diagnostics from disk, or these actions did not resolve data on the disk. Contact your software support facility.
the problem, go to PFW1540 : Problem isolation If a different problem occurs when you run standalone
procedures. diagnostics, correct that problem. If you were running
standalone at first, have the same problem running
standalone diagnostics that you had when running
101-528 101-528
diagnostics from disk, or these actions did not resolve
Explanation: The configuration manager detected an the problem, go to PFW1540 : Problem isolation
error. procedures.

Response: If you are running the diagnostics from a

disk, try running standalone diagnostics. If standalone
diagnostics run correctly, the problem may be damaged
data on the disk. Contact your software support facility.

Service request numbers 3

101-532 • 101-544

standalone diagnostics that you had when running

101-532 101-532
diagnostics from disk, or these actions did not resolve
Explanation: The configuration manager detected an the problem, go to PFW1540 : Problem isolation
error. procedures.
Response: If you are running the diagnostics from a
disk, try running standalone diagnostics. If standalone 101-536 101-536
diagnostics run correctly, the problem may be damaged
Explanation: The configuration manager detected an
data on the disk. Contact your software support facility.
error.
If a different problem occurs when you run standalone
diagnostics, correct that problem. If you were running Response: If you are running the diagnostics from a
standalone at first, have the same problem running disk, try running standalone diagnostics. If standalone
standalone diagnostics that you had when running diagnostics run correctly, the problem may be damaged
diagnostics from disk, or these actions did not resolve data on the disk. Contact your software support facility.
the problem, go to PFW1540 : Problem isolation If a different problem occurs when you run standalone
procedures. diagnostics, correct that problem. If you were running
standalone at first, have the same problem running
standalone diagnostics that you had when running
101-533 101-533
diagnostics from disk, or these actions did not resolve
Explanation: The configuration manager detected an the problem, go to PFW1540 : Problem isolation
error. procedures.
Response: If you are running the diagnostics from a
disk, try running standalone diagnostics. If standalone 101-537 101-537
diagnostics run correctly, the problem may be damaged
Explanation: The configuration manager detected an
data on the disk. Contact your software support facility.
error.
If a different problem occurs when you run standalone
diagnostics, correct that problem. If you were running Response: If you are running the diagnostics from a
standalone at first, have the same problem running disk, try running standalone diagnostics. If standalone
standalone diagnostics that you had when running diagnostics run correctly, the problem may be damaged
diagnostics from disk, or these actions did not resolve data on the disk. Contact your software support facility.
the problem, go to PFW1540 : Problem isolation If a different problem occurs when you run standalone
procedures. diagnostics, correct that problem. If you were running
standalone at first, have the same problem running
standalone diagnostics that you had when running
101-534 101-534
diagnostics from disk, or these actions did not resolve
Explanation: The configuration manager detected an the problem, go to PFW1540 : Problem isolation
error. procedures.
Response: If you are running the diagnostics from a
disk, try running standalone diagnostics. If standalone 101-538 101-538
diagnostics run correctly, the problem may be damaged
Explanation: The configuration manager detected an
data on the disk. Contact your software support facility.
error.
If a different problem occurs when you run standalone
diagnostics, correct that problem. If you were running Response: If you are running the diagnostics from a
standalone at first, have the same problem running disk, try running standalone diagnostics. If standalone
standalone diagnostics that you had when running diagnostics run correctly, the problem may be damaged
diagnostics from disk, or these actions did not resolve data on the disk. Contact your software support facility.
the problem, go to PFW1540 : Problem isolation If a different problem occurs when you run standalone
procedures. diagnostics, correct that problem. If you were running
standalone at first, have the same problem running
standalone diagnostics that you had when running
101-535 101-535
diagnostics from disk, or these actions did not resolve
Explanation: The configuration manager detected an the problem, go to PFW1540 : Problem isolation
error. procedures.
Response: If you are running the diagnostics from a
disk, try running standalone diagnostics. If standalone 101-544 101-544
diagnostics run correctly, the problem may be damaged
Explanation: Disk read problems occurred after
data on the disk. Contact your software support facility.
booting.
If a different problem occurs when you run standalone
diagnostics, correct that problem. If you were running Response: Go to MAP0050 SCSI Bus Problems. Note:
standalone at first, have the same problem running The boot record was read from the disk. However,

4 Service request numbers

 101-551 • 101-557

errors occurred when trying to open the disk drive. be a damaged disk data. Consider having the customer
This problem can be caused by SCSI device addressing, contact Software Support before reinstalling the
SCSI terminator, open PTC, SCSI cable, etc. operating system on the disk. Otherwise, go to
MAP0020 Problem determination procedure. If a
different problem occurs when you run the standalone
101-551 101-551
diagnostics, correct that problem. If the standalone
Explanation: The system hung while loading the diagnostics still produces the same SRN, go to
software. This can be caused by a hardware or software PFW1540 : Problem isolation procedures.
problem.
Response: Run the standalone diagnostics. If the 101-555 101-555
standalone diagnostics run correctly, the problem may
Explanation: The system hung while loading the
be a damaged disk data. Consider having the customer
software. This can be caused by a hardware or software
contact Software Support before reinstalling the
problem.
operating system on the disk. Otherwise, go to
MAP0020 Problem determination procedure. If a Response: Run the standalone diagnostics. If the
different problem occurs when you run the standalone standalone diagnostics run correctly, the problem may
diagnostics, correct that problem. If the standalone be a damaged disk data. Consider having the customer
diagnostics still produces the same SRN, go to contact Software Support before reinstalling the
PFW1540 : Problem isolation procedures. operating system on the disk. Otherwise, go to
MAP0020 Problem determination procedure. If a
different problem occurs when you run the standalone
101-552 101-552
diagnostics, correct that problem. If the standalone
Explanation: The system hung while loading the diagnostics still produces the same SRN, go to
software. This can be caused by a hardware or software PFW1540 : Problem isolation procedures.
problem.
Response: Run the standalone diagnostics. If the 101-556 101-556
standalone diagnostics run correctly, the problem may
Explanation: The system hung while loading the
be a damaged disk data. Consider having the customer
software. This can be caused by a hardware or software
contact Software Support before reinstalling the
problem.
operating system on the disk. Otherwise, go to
MAP0020 Problem determination procedure. If a Response: Run the standalone diagnostics. If the
different problem occurs when you run the standalone standalone diagnostics run correctly, the problem may
diagnostics, correct that problem. If the standalone be a damaged disk data. Consider having the customer
diagnostics still produces the same SRN, go to contact Software Support before reinstalling the
PFW1540 : Problem isolation procedures. operating system on the disk. Otherwise, go to
MAP0020 Problem determination procedure. If a
different problem occurs when you run the standalone
101-553 101-553
diagnostics, correct that problem. If the standalone
Explanation: The system hung while loading the diagnostics still produces the same SRN, go to
software. This can be caused by a hardware or software PFW1540 : Problem isolation procedures.
problem.
Response: Run the standalone diagnostics. If the 101-557 101-557
standalone diagnostics run correctly, the problem may
Explanation: The system hung while loading the
be a damaged disk data. Consider having the customer
software. This can be caused by a hardware or software
contact Software Support before reinstalling the
problem.
operating system on the disk. Otherwise, go to
MAP0020 Problem determination procedure. If a Response: Run the standalone diagnostics. If the
different problem occurs when you run the standalone standalone diagnostics run correctly, the problem may
diagnostics, correct that problem. If the standalone be a damaged disk data. Consider having the customer
diagnostics still produces the same SRN, go to contact Software Support before reinstalling the
PFW1540 : Problem isolation procedures. operating system on the disk. Otherwise, go to
MAP0020 Problem determination procedure. If a
different problem occurs when you run the standalone
101-554 101-554
diagnostics, correct that problem. If the standalone
Explanation: The system hung while loading the diagnostics still produces the same SRN, go to
software. This can be caused by a hardware or software PFW1540 : Problem isolation procedures.
problem.
Response: Run the standalone diagnostics. If the
standalone diagnostics run correctly, the problem may

Service request numbers 5

101-558 • 101-565

101-558 101-558 101-562 101-562

Explanation: There is not enough memory to execute Explanation: The system halted while software was
diagnostics. loading. This problem may be attributed to either
hardware or software.
Response: There must be a minimum of 16 MB of
installed memory. If the system has 16 MB or more of Response: Use the standalone diagnostics if not yet
memory installed, suspect a problem with a memory used. If the same SRN is generated from standalone
card. diagnostics, go to PFW1540 : Problem isolation
procedures for problem isolation. If a different problem
occurs when you run the standalone diagnostics,
101-559 101-559
correct that problem.
Explanation: The system halted while software was
If the SRN is not generated running standalone
loading. This problem may be attributed to either
diagnostics, suspect a problem with the system's
hardware or software.
software.
Response: Use the standalone diagnostics if not yet
used. If the same SRN is generated from standalone
101-563 101-563
diagnostics, go to PFW1540 : Problem isolation
procedures for problem isolation. If a different problem Explanation: The system halted while software was
occurs when you run the standalone diagnostics, loading. This problem may be attributed to either
correct that problem. hardware or software.
If the SRN is not generated running standalone Response: Use the standalone diagnostics if not yet
diagnostics, suspect a problem with the system's used. If the same SRN is generated from standalone
software. diagnostics, go to PFW1540 : Problem isolation
procedures for problem isolation. If a different problem
occurs when you run the standalone diagnostics,
101-560 101-560
correct that problem.
Explanation: The system halted while software was
If the SRN is not generated running standalone
loading. This problem may be attributed to either
diagnostics, suspect a problem with the system's
hardware or software.
software.
Response: Use the standalone diagnostics if not yet
used. If the same SRN is generated from standalone
101-564 101-564
diagnostics, go to PFW1540 : Problem isolation
procedures for problem isolation. If a different problem Explanation: The system halted while software was
occurs when you run the standalone diagnostics, loading. This problem may be attributed to either
correct that problem. hardware or software.
If the SRN is not generated running standalone Response: Use the standalone diagnostics if not yet
diagnostics, suspect a problem with the system's used. If the same SRN is generated from standalone
software. diagnostics, go to PFW1540 : Problem isolation
procedures for problem isolation. If a different problem
occurs when you run the standalone diagnostics,
101-561 101-561
correct that problem.
Explanation: The system halted while software was
If the SRN is not generated running standalone
loading. This problem may be attributed to either
diagnostics, suspect a problem with the system's
hardware or software.
software.
Response: Use the standalone diagnostics if not yet
used. If the same SRN is generated from standalone
101-565 101-565
diagnostics, go to PFW1540 : Problem isolation
procedures for problem isolation. If a different problem Explanation: The system halted while software was
occurs when you run the standalone diagnostics, loading. This problem may be attributed to either
correct that problem. hardware or software.
If the SRN is not generated running standalone Response: Use the standalone diagnostics if not yet
diagnostics, suspect a problem with the system's used. If the same SRN is generated from standalone
software. diagnostics, go to PFW1540 : Problem isolation
procedures for problem isolation. If a different problem
occurs when you run the standalone diagnostics,
correct that problem.

6 Service request numbers

 101-566 • 101-572

If the SRN is not generated running standalone procedures for problem isolation. If a different problem
diagnostics, suspect a problem with the system's occurs when you run the standalone diagnostics,
software. correct that problem.
If the SRN is not generated running standalone
101-566 101-566 diagnostics, suspect a problem with the system's
software.
Explanation: The system halted while software was
loading. This problem may be attributed to either
hardware or software. 101-570 101-570
Response: Use the standalone diagnostics if not yet Explanation: The system halted while software was
used. If the same SRN is generated from standalone loading. This problem may be attributed to either
diagnostics, go to PFW1540 : Problem isolation hardware or software.
procedures for problem isolation. If a different problem
Response: Use the standalone diagnostics if not yet
occurs when you run the standalone diagnostics,
used. If the same SRN is generated from standalone
correct that problem.
diagnostics, go to PFW1540 : Problem isolation
If the SRN is not generated running standalone procedures for problem isolation. If a different problem
diagnostics, suspect a problem with the system's occurs when you run the standalone diagnostics,
software. correct that problem.
If the SRN is not generated running standalone
101-567 101-567 diagnostics, suspect a problem with the system's
software.
Explanation: The system halted while software was
loading. This problem may be attributed to either
hardware or software. 101-571 101-571
Response: Use the standalone diagnostics if not yet Explanation: The system halted while software was
used. If the same SRN is generated from standalone loading. This problem may be attributed to either
diagnostics, go to PFW1540 : Problem isolation hardware or software.
procedures for problem isolation. If a different problem
Response: Use the standalone diagnostics if not yet
occurs when you run the standalone diagnostics,
used. If the same SRN is generated from standalone
correct that problem.
diagnostics, go to PFW1540 : Problem isolation
If the SRN is not generated running standalone procedures for problem isolation. If a different problem
diagnostics, suspect a problem with the system's occurs when you run the standalone diagnostics,
software. correct that problem.
If the SRN is not generated running standalone
101-568 101-568 diagnostics, suspect a problem with the system's
software.
Explanation: The system halted while software was
loading. This problem may be attributed to either
hardware or software. 101-572 101-572
Response: Use the standalone diagnostics if not yet Explanation: The system halted while software was
used. If the same SRN is generated from standalone loading. This problem may be attributed to either
diagnostics, go to PFW1540 : Problem isolation hardware or software.
procedures for problem isolation. If a different problem
Response: Use the standalone diagnostics if not yet
occurs when you run the standalone diagnostics,
used. If the same SRN is generated from standalone
correct that problem.
diagnostics, go to PFW1540 : Problem isolation
If the SRN is not generated running standalone procedures for problem isolation. If a different problem
diagnostics, suspect a problem with the system's occurs when you run the standalone diagnostics,
software. correct that problem.
If the SRN is not generated running standalone
101-569 101-569 diagnostics, suspect a problem with the system's
software.
Explanation: The system halted while software was
loading. This problem may be attributed to either
hardware or software.
Response: Use the standalone diagnostics if not yet
used. If the same SRN is generated from standalone
diagnostics, go to PFW1540 : Problem isolation

Service request numbers 7

101-573 • 101-580

If the SRN is not generated running standalone

101-573 101-573
diagnostics, suspect a problem with the system's
Explanation: The system halted while software was software.
loading. This problem may be attributed to either
hardware or software.
101-577 101-577
Response: Use the standalone diagnostics if not yet
Explanation: The system halted while software was
used. If the same SRN is generated from standalone
loading. This problem may be attributed to either
diagnostics, go to PFW1540 : Problem isolation
hardware or software.
procedures for problem isolation. If a different problem
occurs when you run the standalone diagnostics, Response: Use the standalone diagnostics if not yet
correct that problem. used. If the same SRN is generated from standalone
diagnostics, go to PFW1540 : Problem isolation
If the SRN is not generated running standalone
procedures for problem isolation. If a different problem
diagnostics, suspect a problem with the system's
occurs when you run the standalone diagnostics,
software.
correct that problem.
If the SRN is not generated running standalone
101-574 101-574
diagnostics, suspect a problem with the system's
Explanation: The system halted while software was software.
loading. This problem may be attributed to either
hardware or software.
101-578 101-578
Response: Use the standalone diagnostics if not yet
Explanation: The system halted while software was
used. If the same SRN is generated from standalone
loading. This problem may be attributed to either
diagnostics, go to PFW1540 : Problem isolation
hardware or software.
procedures for problem isolation. If a different problem
occurs when you run the standalone diagnostics, Response: Use the standalone diagnostics if not yet
correct that problem. used. If the same SRN is generated from standalone
diagnostics, go to PFW1540 : Problem isolation
If the SRN is not generated running standalone
procedures for problem isolation. If a different problem
diagnostics, suspect a problem with the system's
occurs when you run the standalone diagnostics,
software.
correct that problem.
If the SRN is not generated running standalone
101-575 101-575
diagnostics, suspect a problem with the system's
Explanation: The system halted while software was software.
loading. This problem may be attributed to either
hardware or software.
101-579 101-579
Response: Use the standalone diagnostics if not yet
Explanation: The system halted while software was
used. If the same SRN is generated from standalone
loading. This problem may be attributed to either
diagnostics, go to PFW1540 : Problem isolation
hardware or software.
procedures for problem isolation. If a different problem
occurs when you run the standalone diagnostics, Response: Use the standalone diagnostics if not yet
correct that problem. used. If the same SRN is generated from standalone
diagnostics, go to PFW1540 : Problem isolation
If the SRN is not generated running standalone
procedures for problem isolation. If a different problem
diagnostics, suspect a problem with the system's
occurs when you run the standalone diagnostics,
software.
correct that problem.
If the SRN is not generated running standalone
101-576 101-576
diagnostics, suspect a problem with the system's
Explanation: The system halted while software was software.
loading. This problem may be attributed to either
hardware or software.
101-580 101-580
Response: Use the standalone diagnostics if not yet
Explanation: The system halted while software was
used. If the same SRN is generated from standalone
loading. This problem may be attributed to either
diagnostics, go to PFW1540 : Problem isolation
hardware or software.
procedures for problem isolation. If a different problem
occurs when you run the standalone diagnostics, Response: Use the standalone diagnostics if not yet
correct that problem. used. If the same SRN is generated from standalone
diagnostics, go to PFW1540 : Problem isolation

8 Service request numbers

 101-581 • 101-587

procedures for problem isolation. If a different problem

101-584 101-584
occurs when you run the standalone diagnostics,
correct that problem. Explanation: The system halted while software was
loading. This problem may be attributed to either
If the SRN is not generated running standalone
hardware or software.
diagnostics, suspect a problem with the system's
software. Response: Use the standalone diagnostics if not yet
used. If the same SRN is generated from standalone
diagnostics, go to PFW1540 : Problem isolation
101-581 101-581
procedures for problem isolation. If a different problem
Explanation: The system halted while software was occurs when you run the standalone diagnostics,
loading. This problem may be attributed to either correct that problem.
hardware or software.
If the SRN is not generated running standalone
Response: Use the standalone diagnostics if not yet diagnostics, suspect a problem with the system's
used. If the same SRN is generated from standalone software.
diagnostics, go to PFW1540 : Problem isolation
procedures for problem isolation. If a different problem
101-585 101-585
occurs when you run the standalone diagnostics,
correct that problem. Explanation: The system halted while software was
loading. This problem may be attributed to either
If the SRN is not generated running standalone
hardware or software.
diagnostics, suspect a problem with the system's
software. Response: Use the standalone diagnostics if not yet
used. If the same SRN is generated from standalone
diagnostics, go to PFW1540 : Problem isolation
101-582 101-582
procedures for problem isolation. If a different problem
Explanation: The system halted while software was occurs when you run the standalone diagnostics,
loading. This problem may be attributed to either correct that problem.
hardware or software.
If the SRN is not generated running standalone
Response: Use the standalone diagnostics if not yet diagnostics, suspect a problem with the system's
used. If the same SRN is generated from standalone software.
diagnostics, go to PFW1540 : Problem isolation
procedures for problem isolation. If a different problem
101-586 101-586
occurs when you run the standalone diagnostics,
correct that problem. Explanation: The system halted while software was
loading. This problem may be attributed to either
If the SRN is not generated running standalone
hardware or software.
diagnostics, suspect a problem with the system's
software. Response: Use the standalone diagnostics if not yet
used. If the same SRN is generated from standalone
diagnostics, go to PFW1540 : Problem isolation
101-583 101-583
procedures for problem isolation. If a different problem
Explanation: The system halted while software was occurs when you run the standalone diagnostics,
loading. This problem may be attributed to either correct that problem.
hardware or software.
If the SRN is not generated running standalone
Response: Use the standalone diagnostics if not yet diagnostics, suspect a problem with the system's
used. If the same SRN is generated from standalone software.
diagnostics, go to PFW1540 : Problem isolation
procedures for problem isolation. If a different problem
101-587 101-587
occurs when you run the standalone diagnostics,
correct that problem. Explanation: The system halted while software was
loading. This problem may be attributed to either
If the SRN is not generated running standalone
hardware or software.
diagnostics, suspect a problem with the system's
software. Response: Use the standalone diagnostics if not yet
used. If the same SRN is generated from standalone
diagnostics, go to PFW1540 : Problem isolation
procedures for problem isolation. If a different problem
occurs when you run the standalone diagnostics,
correct that problem.

Service request numbers 9

101-588 • 101-594

If the SRN is not generated running standalone procedures for problem isolation. If a different problem
diagnostics, suspect a problem with the system's occurs when you run the standalone diagnostics,
software. correct that problem.
If the SRN is not generated running standalone
101-588 101-588 diagnostics, suspect a problem with the system's
software.
Explanation: The system halted while software was
loading. This problem may be attributed to either
hardware or software. 101-592 101-592
Response: Use the standalone diagnostics if not yet Explanation: The system halted while software was
used. If the same SRN is generated from standalone loading. This problem may be attributed to either
diagnostics, go to PFW1540 : Problem isolation hardware or software.
procedures for problem isolation. If a different problem
Response: Use the standalone diagnostics if not yet
occurs when you run the standalone diagnostics,
used. If the same SRN is generated from standalone
correct that problem.
diagnostics, go to PFW1540 : Problem isolation
If the SRN is not generated running standalone procedures for problem isolation. If a different problem
diagnostics, suspect a problem with the system's occurs when you run the standalone diagnostics,
software. correct that problem.
If the SRN is not generated running standalone
101-589 101-589 diagnostics, suspect a problem with the system's
software.
Explanation: The system halted while software was
loading. This problem may be attributed to either
hardware or software. 101-593 101-593
Response: Use the standalone diagnostics if not yet Explanation: The system halted while software was
used. If the same SRN is generated from standalone loading. This problem may be attributed to either
diagnostics, go to PFW1540 : Problem isolation hardware or software.
procedures for problem isolation. If a different problem
Response: Use the standalone diagnostics if not yet
occurs when you run the standalone diagnostics,
used. If the same SRN is generated from standalone
correct that problem.
diagnostics, go to PFW1540 : Problem isolation
If the SRN is not generated running standalone procedures for problem isolation. If a different problem
diagnostics, suspect a problem with the system's occurs when you run the standalone diagnostics,
software. correct that problem.
If the SRN is not generated running standalone
101-590 101-590 diagnostics, suspect a problem with the system's
software.
Explanation: The system halted while software was
loading. This problem may be attributed to either
hardware or software. 101-594 101-594
Response: Use the standalone diagnostics if not yet Explanation: The system halted while software was
used. If the same SRN is generated from standalone loading. This problem may be attributed to either
diagnostics, go to PFW1540 : Problem isolation hardware or software.
procedures for problem isolation. If a different problem
Response: Use the standalone diagnostics if not yet
occurs when you run the standalone diagnostics,
used. If the same SRN is generated from standalone
correct that problem.
diagnostics, go to PFW1540 : Problem isolation
If the SRN is not generated running standalone procedures for problem isolation. If a different problem
diagnostics, suspect a problem with the system's occurs when you run the standalone diagnostics,
software. correct that problem.
If the SRN is not generated running standalone
101-591 101-591 diagnostics, suspect a problem with the system's
software.
Explanation: The system halted while software was
loading. This problem may be attributed to either
hardware or software.
Response: Use the standalone diagnostics if not yet
used. If the same SRN is generated from standalone
diagnostics, go to PFW1540 : Problem isolation

10 Service request numbers

 101-595 • 101-712

If the SRN is not generated running standalone

101-595 101-595
diagnostics, suspect a problem with the system's
Explanation: The system halted while software was software.
loading. This problem may be attributed to either
hardware or software.
101-599 101-599
Response: Use the standalone diagnostics if not yet
Explanation: The system halted while software was
used. If the same SRN is generated from standalone
loading. This problem may be attributed to either
diagnostics, go to PFW1540 : Problem isolation
hardware or software.
procedures for problem isolation. If a different problem
occurs when you run the standalone diagnostics, Response: Use the standalone diagnostics if not yet
correct that problem. used. If the same SRN is generated from standalone
diagnostics, go to PFW1540 : Problem isolation
If the SRN is not generated running standalone
procedures for problem isolation. If a different problem
diagnostics, suspect a problem with the system's
occurs when you run the standalone diagnostics,
software.
correct that problem.
If the SRN is not generated running standalone
101-596 101-596
diagnostics, suspect a problem with the system's
Explanation: The system halted while software was software.
loading. This problem may be attributed to either
hardware or software.
101-662 101-662
Response: Use the standalone diagnostics if not yet
Explanation: An unexpected system interrupt.
used. If the same SRN is generated from standalone
diagnostics, go to PFW1540 : Problem isolation Response: Use PFW1540 : Problem isolation
procedures> for problem isolation. If a different procedures.
problem occurs when you run the standalone
diagnostics, correct that problem.
101-711 101-711
If the SRN is not generated running standalone
diagnostics, suspect a problem with the system's Explanation: The system hung while trying to
software. configure an unknown resource.
Response: Run standalone diagnostics. Start at
101-597 101-597 MAP0020 Problem determination procedure, Step 14. If
you still get the same SRN, the failing FRU is listed
Explanation: The system halted while software was below. Suspect the device adapter or device itself. If
loading. This problem may be attributed to either more than one adapter or device is installed, isolate the
hardware or software. failing resource by removing the adapters or devices
one at a time and checking if the system stops with the
Response: Use the standalone diagnostics if not yet
same value in the three-digit display.
used. If the same SRN is generated from standalone
diagnostics, go to PFW1540 : Problem isolation Failing Item:
procedures for problem isolation. If a different problem v FFC_711
occurs when you run the standalone diagnostics,
correct that problem.
101-712 101-712
If the SRN is not generated running standalone
diagnostics, suspect a problem with the system's Explanation: The system hung while trying to
software. configure an unknown resource.
Response: Run standalone diagnostics. Start at
101-598 101-598 MAP0020 Problem determination procedure, Step 14. If
you still get the same SRN, refer to the FRU List
Explanation: The system halted while software was Suspect the device adapter or device itself. If more than
loading. This problem may be attributed to either one adapter or device is installed, isolate the failing
hardware or software. resource by removing the adapters or devices one at a
Response: Use the standalone diagnostics if not yet time and checking if the system stops with the same
used. If the same SRN is generated from standalone value in the three-digit display.
diagnostics, go to PFW1540 : Problem isolation Failing Item:
procedures for problem isolation. If a different problem
occurs when you run the standalone diagnostics, v FFC_712
correct that problem.

Service request numbers 11

101-713 • 101-720

same value in the three-digit display.

101-713 101-713
Failing Item:
Explanation: The system hung while trying to
configure an unknown resource. v FFC_716

Response: Run standalone diagnostics. Start at

MAP0020 Problem determination procedure, Step 14. If 101-717 101-717
you still get the same SRN, the failing FRU is listed Explanation: The system hung while trying to
below. Suspect the device adapter or device itself. If configure an unknown resource.
more than one adapter or device is installed, isolate the
failing resource by removing the adapters or devices Response: Run standalone diagnostics. Start at
one at a time and checking if the system stops with the MAP0020 Problem determination procedure, Step 14. If
same value in the three-digit display. you still get the same SRN, the failing FRU is listed
below. Suspect the device adapter or device itself. If
Failing Item: more than one adapter or device is installed, isolate the
v FFC_713 failing resource by removing the adapters or devices
one at a time and checking if the system stops with the
same value in the three-digit display.
101-714 101-714
Failing Item:
Explanation: The system hung while trying to
configure an unknown resource. v FFC_717

Response: Run standalone diagnostics. Start at

MAP0020 Problem determination procedure, Step 14. If 101-718 101-718
you still get the same SRN, the failing FRU is listed Explanation: The system hung while trying to
below. Suspect the device adapter or device itself. If configure an unknown resource.
more than one adapter or device is installed, isolate the
failing resource by removing the adapters or devices Response: Run standalone diagnostics. Start at
one at a time and checking if the system stops with the MAP0020 Problem determination procedure, Step 14. If
same value in the three-digit display. you still get the same SRN, the failing FRU is listed
below. Suspect the device adapter or device itself. If
Failing Item: more than one adapter or device is installed, isolate the
v FFC_714 failing resource by removing the adapters or devices
one at a time and checking if the system stops with the
same value in the three-digit display.
101-715 101-715
Failing Item:
Explanation: The system hung while trying to
configure an unknown resource. v FFC_718

Response: Run standalone diagnostics. Start at

MAP0020 Problem determination procedure, Step 14. If 101-719 101-719
you still get the same SRN, the failing FRU is listed Explanation: The system hung while trying to
below. Suspect the device adapter or device itself. If configure an unknown resource.
more than one adapter or device is installed, isolate the
failing resource by removing the adapters or devices Response: Run standalone diagnostics. Start at
one at a time and checking if the system stops with the MAP0020 Problem determination procedure, Step 14. If
same value in the three-digit display. you still get the same SRN, the failing FRU is listed
below. Suspect the device adapter or device itself. If
Failing Item: more than one adapter or device is installed, isolate the
v FFC_715 failing resource by removing the adapters or devices
one at a time and checking if the system stops with the
same value in the three-digit display.
101-716 101-716
Failing Item:
Explanation: The system hung while trying to
configure an unknown resource. v FFC_719

Response: Run standalone diagnostics. Start at

MAP0020 Problem determination procedure, Step 14. If 101-720 101-720
you still get the same SRN, the failing FRU is listed Explanation: The system hung while trying to
below. Suspect the device adapter or device itself. If configure an unknown resource.
more than one adapter or device is installed, isolate the
failing resource by removing the adapters or devices Response: Run standalone diagnostics. Start at
one at a time and checking if the system stops with the MAP0020 Problem determination procedure, Step 14. If

12 Service request numbers

 101-721 • 101-727

you still get the same SRN, the failing FRU is listed
101-724 101-724
below. Suspect the device adapter or device itself. If
more than one adapter or device is installed, isolate the Explanation: The system hung while trying to
failing resource by removing the adapters or devices configure an unknown resource.
one at a time and checking if the system stops with the
Response: Run standalone diagnostics. Start at
same value in the three-digit display.
MAP0020 Problem determination procedure, Step 14. If
Failing Item: you still get the same SRN, the failing FRU is listed
v FFC_720 below. Suspect the device adapter or device itself. If
more than one adapter or device is installed, isolate the
failing resource by removing the adapters or devices
101-721 101-721 one at a time and checking if the system stops with the
Explanation: The system hung while trying to same value in the three-digit display.
configure an unknown resource. Failing Item:
Response: Run standalone diagnostics. Start at v FFC_724
MAP0020 Problem determination procedure, Step 14. If
you still get the same SRN, the failing FRU is listed
101-725 101-725
below. Suspect the device adapter or device itself. If
more than one adapter or device is installed, isolate the Explanation: The system hung while trying to
failing resource by removing the adapters or devices configure an unknown resource.
one at a time and checking if the system stops with the
Response: Run standalone diagnostics. Start at
same value in the three-digit display.
MAP0020 Problem determination procedure, Step 14. If
Failing Item: you still get the same SRN, the failing FRU is listed
v FFC_721 below. Suspect the device adapter or device itself. If
more than one adapter or device is installed, isolate the
failing resource by removing the adapters or devices
101-722 101-722 one at a time and checking if the system stops with the
Explanation: The system hung while trying to same value in the three-digit display.
configure an unknown resource. Failing Item:
Response: Run standalone diagnostics. Start at v FFC_725
MAP0020 Problem determination procedure, Step 14. If
you still get the same SRN, the failing FRU is listed
101-726 101-726
below. Suspect the device adapter or device itself. If
more than one adapter or device is installed, isolate the Explanation: The system hung while trying to
failing resource by removing the adapters or devices configure an unknown resource.
one at a time and checking if the system stops with the
Response: Run standalone diagnostics. Start at
same value in the three-digit display.
MAP0020 Problem determination procedure, Step 14. If
Failing Item: you still get the same SRN, the failing FRU is listed
v FFC_722 below. Suspect the device adapter or device itself. If
more than one adapter or device is installed, isolate the
failing resource by removing the adapters or devices
101-723 101-723 one at a time and checking if the system stops with the
Explanation: The system hung while trying to same value in the three-digit display.
configure an unknown resource. Failing Item:
Response: Run standalone diagnostics. Start at v FFC_726
MAP0020 Problem determination procedure, Step 14. If
you still get the same SRN, the failing FRU is listed
101-727 101-727
below. Suspect the device adapter or device itself. If
more than one adapter or device is installed, isolate the Explanation: The system hung while trying to
failing resource by removing the adapters or devices configure an asynchronous adapter.
one at a time and checking if the system stops with the
Response: Use PFW1540 : Problem isolation
same value in the three-digit display.
procedures. Suspect a problem with one of the async
Failing Item: adapters.
v FFC_723

Service request numbers 13

101-7C1 • 110-922

101-7C1 101-7C1 101-C70 101-C70

Explanation: The system unit halted while configuring Explanation: A problem was encountered mounting
an audio subsystem. the CD-ROM.
Failing Item: Response: Use PFW1540 : Problem isolation
v FFC_7C1 procedures.

101-80C 101-80C 103-151 103-151

Explanation: A potential problem with an SSA device Explanation: The time-of-day battery failed.
exists. Failing Item:
Response: If the system has external SSA devices refer v FFC_151
to the SSA Adapters User's Guide and Maintenance
Information . If the system has internal SSA devices, go
109-200 109-200
to the SSA MAP in either the system unit's service
guide or user's guide. Explanation: The system crashed while being run by
the customer.
Failing Item:
v FFC_80C Response: Use general problem determination
procedures, and get a new SRN.

101-840 101-840
110-101 110-101
Explanation: An unexpected system interrupt.
Explanation: The diagnostics did not detect an
Response: Use PFW1540 : Problem isolation installed resource.
procedures. Suspect either a SCSI adapter or integrated
SCSI if so equipped. Response: If this SRN appeared when running
concurrent diagnostics, then run concurrent using the
diag -a command, otherwise use Missing resource
101-888 101-888 problem resolution .
Explanation: The system does not IPL.
Failing Item: 110-908 110-908
v FFC_210 Explanation: The system halted while diagnostics
v FFC_227 were executing.
v FFC_E10 Failing Item:
v FFC_908
101-C32 101-C32 v FFC_C33
Explanation: The system hung while indicating that a v FFC_C36
direct-attached display was selected as the console.
Response: Use PFW1540 : Problem isolation 110-921 110-921
procedures. Suspect the graphics adapter being used Explanation: The system halted while diagnostics
for the display console first. were executing.
Failing Item:
101-C33 101-C33
v FFC_921
Explanation: The system hung while indicating that a v FFC_812
TTY terminal is the system console.
Response: Use PFW1540 : Problem isolation 110-922 110-922
procedures. Suspect the graphics adapter being used
for the display console first. Explanation: The system halted while diagnostics
were executing.
Failing Item:
v FFC_922
v FFC_812

14 Service request numbers

 110-923 • 111-82C

110-923 110-923 111-108 111-108

Explanation: The system halted while diagnostics Explanation: An encoded SRN was displayed.
were executing.
Response: Go to MAP0020 Problem determination
Failing Item: procedure.
v FFC_923
v FFC_812 111-121 111-121
Explanation: There is a display problem. Action: Do
110-924 110-924 problem determination on the display.
Explanation: The system halted while diagnostics
were executing. 111-259 111-259
Failing Item: Explanation: Cannot display readable information on
v FFC_924 the terminal.
v FFC_812 Response: Go to MAP0280 : Console and Keyboard
Problem Resolution Entry 3.
110-925 110-925
111-725 111-725
Explanation: The system halted while diagnostics
were executing. Explanation: Cannot display readable information on
the display.
Failing Item:
v FFC_925 Response: Go to MAP0280 : Console and Keyboard
Problem Resolution. Note: Suspect the display adapter
v FFC_812
attached to the console display.
Failing Item:
110-926 110-926
v FFC_725
Explanation: The system halted while diagnostics
were executing.
111-736 111-736
Failing Item:
Explanation: The keyboard does not respond.
v FFC_926
v FFC_812 Response: Go to MAP0280 : Console and Keyboard
Problem Resolution Entry 1.

110-935 110-935 Failing Item:

v FFC_736
Explanation: The system halted while diagnostics
were executing. v FFC_821

Failing Item:
111-78C 111-78C
v FFC_935
v FFC_812 Explanation: I/O bus problem.
Problem determination: PCI adapter refers to the
110-946 110-946 adapters you made note of when using Console and
keyboard problem resolution.
Explanation: The system halted while diagnostics
were executing. Failing Item:
v PCI_ADAPTER
Failing Item:
v FFC_227
v FFC_946
v FFC_E10
v FFC_221

111-82C 111-82C
111-107 111-107
Explanation: Cannot display readable information on
Explanation: A machine check occurred.
the display.
Response: Go to MAP0020 Problem determination
Response: Go to MAP0280 : Console and Keyboard
procedure.
Problem Resolution Entry 2.

Service request numbers 15

111-921 • 199-132

111-921 111-921 199-103 199-103

Explanation: The keyboard does not respond. Explanation: Non-critical failure has occurred on an
undefined element.
Response: Go to MAP0280 : Console and Keyboard
Problem Resolution Entry 1. Response: Go to MAP2010 : 7031-D24 or 7031-T24
START.
Failing Item:
v FFC_921 Failing Item:
v FFC_821 v FFC_199

111-922 111-922 199-104 199-104

Explanation: The keyboard does not respond. Explanation: An unrecoverable failure has occurred on
an undefined element.
Response: Go to MAP0280 : Console and Keyboard
Problem Resolution Entry 1. Response: Go to MAP2010 : 7031-D24 or 7031-T24
START.
Failing Item:
Failing Item:
v FFC_922
v FFC_199
v FFC_821

199-122 199-122
111-923 111-923
Explanation: A critical power supply failure has
Explanation: The keyboard does not respond.
occurred.
Response: Go to MAP0280 : Console and Keyboard
Response: Go to MAP2010 : 7031-D24 or 7031-T24
Problem Resolution Entry 1.
START.
Failing Item:
Failing Item:
v FFC_923
v FFC_152
v FFC_821

199-123 199-123
111-947 111-947
Explanation: A non-critical power supply failure has
Explanation: System beeper not functioning correctly. occurred.
Failing Item: Response: Go to MAP2010 : 7031-D24 or 7031-T24
v FFC_221 START.
Failing Item:
111-999 111-999 v FFC_152
Explanation: System does not perform a soft reset.
Failing Item: 199-124 199-124

v FFC_210 Explanation: An unrecoverable power supply failure

has occurred.
199-102 199-102 Response: Go to MAP2010 : 7031-D24 or 7031-T24
START.
Explanation: A critical failure has occurred on an
undefined element. Failing Item:
Response: Go to MAP2010 : I/O enclosure problem v FFC_152
determination. This MAP is located in "Common
service procedures " chapter of the " Service Guide for 199-132 199-132
the 5786, 5787, 7031-D24, and 7031-T24 ", order number
SA76-0118-xx Explanation: A critical fan failure has occurred.

Failing Item: Response: Go to MAP2010 : 7031-D24 or 7031-T24

START.
v FFC_199
Failing Item:
v FFC_166

16 Service request numbers

 199-133 • 199-172

v FFC_199
199-153 199-153
Explanation: A non-critical repeater card failure has
199-133 199-133
occurred.
Explanation: A non-critical fan failure has occurred.
Response: Go to MAP2010 : 7031-D24 or 7031-T24
Response: Go to MAP2010 : 7031-D24 or 7031-T24 START.
START.
Failing Item:
Failing Item: v FFC_199
v FFC_166
v FFC_199 199-154 199-154
Explanation: An unrecoverable repeater card failure
199-134 199-134 has occurred.
Explanation: An unrecoverable fan failure has Response: Go to MAP2010 : 7031-D24 or 7031-T24
occurred. START.
Response: Go to MAP2010 : 7031-D24 or 7031-T24 Failing Item:
START.
v FFC_199
Failing Item:
v FFC_166 199-162 199-162
v FFC_199
Explanation: A critical VPD module failure has
occurred.
199-148 199-148
Response: Go to MAP2010 : 7031-D24 or 7031-T24
Explanation: The enclosure indicates a temperature START.
threshold warning.
Failing Item:
Response: Go to MAP2010 : 7031-D24 or 7031-T24 v FFC_199
START.
Failing Item: 199-163 199-163
v FFC_166
Explanation: A non-critical VPD module failure has
v FFC_199 occurred.
Response: Go to MAP2010 : 7031-D24 or 7031-T24
199-149 199-149 START.
Explanation: The enclosure indicates a temperature Failing Item:
threshold failure.
v FFC_199
Response: Go to MAP2010 : 7031-D24 or 7031-T24
START.
199-164 199-164
Failing Item:
Explanation: An unrecoverable VPD module failure
v FFC_166 has occurred.
v FFC_199
Response: Go to MAP2010 : 7031-D24 or 7031-T24
START.
199-152 199-152
Failing Item:
Explanation: A critical repeater card failure has v FFC_199
occurred.
Response: Go to MAP2010 : 7031-D24 or 7031-T24 199-172 199-172
START.
Explanation: A critical enclosure services failure has
Failing Item: occurred.
v FFC_199
Response: Go to MAP2010 : 7031-D24 or 7031-T24
START.
Failing Item:

Service request numbers 17

199-173 • 199-203

v FFC_199 Failing Item:

v FFC_199
199-173 199-173
Explanation: A non-critical enclosure services failure 199-193 199-193
has occurred. Explanation: A non-critical failure has occurred on a
Response: Go to MAP2010 : 7031-D24 or 7031-T24 user defined element.
START. Response: Go to MAP2010 : 7031-D24 or 7031-T24
Failing Item: START.
v FFC_199 Failing Item:
v FFC_199
199-174 199-174
Explanation: An unrecoverable enclosure services 199-194 199-194
failure has occurred. Explanation: An unrecoverable failure has occurred on
Response: Go to MAP2010 : 7031-D24 or 7031-T24 a user defined element.
START. Response: Go to MAP2010 : 7031-D24 or 7031-T24
Failing Item: START.
v FFC_199 Failing Item:
v FFC_199
199-182 199-182
Explanation: A critical failure has occurred on a user 199-201 199-201
defined element. Explanation: Device configuration error.
Response: Go to MAP2010 : 7031-D24 or 7031-T24 Response: Go to MAP2010 : 7031-D24 or 7031-T24
START. START.
Failing Item: Failing Item:
v FFC_199 v FFC_199
v FFC_891
199-183 199-183
Explanation: A non-critical failure has occurred on a 199-202 199-202
user defined element.
Explanation: The enclosure failed to open.
Response: Go to MAP2010 : 7031-D24 or 7031-T24
Response: Go to MAP2010 : 7031-D24 or 7031-T24
START.
START.
Failing Item:
Failing Item:
v FFC_199
v FFC_199
v FFC_891
199-184 199-184
Explanation: An unrecoverable failure has occurred on 199-203 199-203
a user defined element.
Explanation: The enclosure failed to return inquiry
Response: Go to MAP2010 : 7031-D24 or 7031-T24 data.
START.
Response: Go to MAP2010 : 7031-D24 or 7031-T24
Failing Item: START.
v FFC_199
Failing Item:
v FFC_199
199-192 199-192
v FFC_891
Explanation: A critical failure has occurred on a user
defined element.
Response: Go to MAP2010 : 7031-D24 or 7031-T24
START.

18 Service request numbers

 199-204 • 23PAA

v FFC_XXXX
199-204 199-204
v FFC_E10
Explanation: There is a critical power supply or fan
failure.
110-XXXX 110-XXXX
Response: Go to MAP2010 : 7031-D24 or 7031-T24
START. Explanation: The system halted while diagnostics
were executing.
Failing Item:
Problem determination: xxxx corresponds to the last
v FFC_152
three or four digits of the SRN following the dash (-). If
v FFC_166 your 110 SRN is not listed, substitute the last three or
four digits of the SRN for xxxx, then proceed to the
199-205 199-205 FFC table using the substituted digits as your FFC.

Explanation: There is a redundant power supply or Failing Item:

fan failure. v FFC_221
Response: Go to MAP2010 : 7031-D24 or 7031-T24
START. 20PAA 20PAA
Failing Item: Explanation: An open SSA loop was detected.
v FFC_152 Response: Refer to the SRN table in the Service Guide
v FFC_166 for the unit containing the disk drive and the User's
Guide and Maintenance Information for the SSA
adapter. Note:
101-2004 101-2004
P denotes the adapter port number.
Explanation: Maximum memory size of partition is
too large with respect to the current partition memory AA denotes the SSA address.
size.
Response: Specify a maximum memory size for the 21PAA 21PAA
partition no larger than 64 times the starting memory
Explanation: An SSA Threshold Exceeded link error
size of the partition.
was detected.
Response: Refer to the SRN table in the User's Guide
101-2020 101-2020
and Maintenance Information for the SSA adapter.
Explanation: The system hung while trying to Note:
configure the InfiniBand communication manager.
P denotes the adapter port number.
This problem may be attributed to software.
AA denotes the SSA address.
Response: Report this problem to the AIX support
center.
22PAA 22PAA
101-2021 101-2021 Explanation: An SSA Threshold Exceeded link error
was detected.
Explanation: The system hung while trying to
configure the InfiniB and TCP/IP interface. This Response: Refer to the SRN table in the User's Guide
problem may be attributed to software. and Maintenance Information for the SSA adapter.
Note:
Response: Report this problem to the AIX support
center. P denotes the adapter port number.
AA denotes the SSA address.
101-XXXX 101-XXXX
Explanation: The system hung while configuring a 23PAA 23PAA
resource. The last three or four digits after the dash (-)
identify the failing function code for the resource being Explanation: An SSA Threshold Exceeded link error
configured. was detected.

Response: Go to MAP0260 : System hangs during Response: Refer to the SRN table in the User's Guide
resource configuration. and Maintenance Information for the SSA adapter.
Note:
Failing Item:
P denotes the adapter port number.

Service request numbers 19

24PAA • 2503-720

AA denotes the SSA address.

2502-710 2502-710
Explanation: Permanent controller failure.
24PAA 24PAA
Response: Use MAP0210 : General Problem
Explanation: An SSA Threshold Exceeded link error
Resolution, located in your host system service guide.
was detected.
Failing Item:
Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter. v FFC_2502
Note:
P denotes the adapter port number. 2502-713 2502-713

AA denotes the SSA address. Explanation: Controller failure.

Response: Use MAP0210 : General Problem
25PAA 25PAA Resolution, located in your host system service guide.

Explanation: An SSA Threshold Exceeded link error Failing Item:

was detected. v FFC_2502
Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter. 2502-720 2502-720
Note:
Explanation: Controller device bus configuration error.
P denotes the adapter port number.
Response: Use MAP3150 , located in the SAS RAID
AA denotes the SSA address. Controller Reference Guide for AIX, order number
SA76-0112 .
26PAA 26PAA
2503-101 2503-101
Explanation: An SSA Threshold Exceeded link error
was detected. Explanation: Adapter configuration error.
Response: Refer to the SRN table in the User's Guide Response: Use MAP0210 : General Problem
and Maintenance Information for the SSA adapter. Resolution, located in your host system service guide.
Note:
Failing Item:
P denotes the adapter port number. v FFC_2503
AA denotes the SSA address.
2503-710 2503-710
27PAA 27PAA Explanation: Permanent controller failure.
Explanation: An SSA Threshold Exceeded link error Response: Use MAP0210 : General Problem
was detected. Resolution, located in your host system service guide.
Response: Refer to the SRN table in the User's Guide Failing Item:
and Maintenance Information for the SSA adapter.
v FFC_2503
Note:
P denotes the adapter port number.
2503-713 2503-713
AA denotes the SSA address.
Explanation: Controller failure.
Response: Use MAP0210 : General Problem
2502-101 2502-101
Resolution, located in your host system service guide.
Explanation: Adapter configuration error.
Failing Item:
Response: Use MAP0210 : General Problem v FFC_2503
Resolution, located in your host system service guide.
Failing Item: 2503-720 2503-720
v FFC_2502
Explanation: Controller device bus configuration error.
Response: Use MAP3150 , located in the SAS RAID
Controller Reference Guide for AIX, order number
SA76-0112 .

20 Service request numbers

 2504-101 • 2512-715

Failing Item:
2504-101 2504-101
v FFC_2505
Explanation: Adapter configuration error.
Response: Use MAP0210 : General Problem 2505-720 2505-720
Resolution, located in your host system service guide.
Explanation: Controller device bus configuration error.
Failing Item:
Response: Use MAP3150 , located in the SAS RAID
v FFC_2504
Controller Reference Guide for AIX, order number
SA76-0112 .
2504-710 2504-710
Explanation: Permanent controller failure. 2512-710 2512-710
Response: Use MAP0210 : General Problem Explanation: Permanent adapter failure.
Resolution, located in your host system service guide.
Failing Item:
Failing Item: v FFC_2512
v FFC_2504
2512-711 2512-711
2504-713 2504-713
Explanation: Adapter failure.
Explanation: Controller failure.
Failing Item:
Response: Use MAP0210 : General Problem v FFC_2512
Resolution, located in your host system service guide.
Failing Item: 2512-712 2512-712
v FFC_2504
Explanation: Adapter device bus configuration error.
Response: PCI-X Dual Channel Ultra320 SCSI
2504-720 2504-720
Adapter. Use MAP3150 : SCSI Bus Problems. PCI-X
Explanation: Controller device bus configuration error. Ultra320 SCSI RAID: Use MAP3150 in the PCI-X SCSI
RAID Controller Reference Guide for AIX .
Response: Use MAP3150 , located in the SAS RAID
Controller Reference Guide for AIX, order number Failing Item:
SA76-0112 . v FFC_2512

2505-101 2505-101 2512-713 2512-713

Explanation: Adapter configuration error. Explanation: Adapter failure.
Response: Use MAP0210 : General Problem Failing Item:
Resolution, located in your host system service guide.
v FFC_2512
Failing Item:
v FFC_2505 2512-714 2512-714
Explanation: Temporary adapter failure.
2505-710 2505-710
Failing Item:
Explanation: Permanent controller failure.
v FFC_2512
Response: Use MAP0210 : General Problem
Resolution, located in your host system service guide.
2512-715 2512-715
Failing Item:
Explanation: Temporary adapter failure.
v FFC_2505
Failing Item:
v FFC_2512
2505-713 2505-713
Explanation: Controller failure.
Response: Use MAP0210 : General Problem
Resolution, located in your host system service guide.

Service request numbers 21

2512-716 • 2513-713

2512-716 2512-716 2512-723 2512-723

Explanation: PCI bus error detected by EEH. Explanation: Device bus interface problem.
Failing Item: Response: Use MAP0054 : PCI-X SCSI Bus Problems
v FFC_2512
v FFC_293 2512-724 2512-724
Explanation: Temporary device bus interface problem.
2512-717 2512-717
Failing Item:
Explanation: PCI bus error detected by adapter. v FFC_2512
Failing Item:
v FFC_2512 2512-725 2512-725
v FFC_293 Explanation: Temporary device bus interface problem.
Response: Use MAP0054 : PCI-X SCSI Bus Problems
2512-718 2512-718
Explanation: Temporary PCI bus error detected by 2513-101 2513-101
adapter
Explanation: Adapter configuration error.
Failing Item:
Failing Item:
v FFC_2512
v FFC_2513
v FFC_293

2513-710 2513-710
2512-719 2512-719
Explanation: Permanent adapter failure.
Explanation: Device bus termination power lost or not
detected Failing Item:
Response: PCI-X Dual Channel Ultra320 SCSI v FFC_2513
Adapter. Use MAP3150 : SCSI Bus Problems. PCI-X
Ultra320 SCSI RAID: Use MAP3150 in the PCI-X SCSI 2513-711 2513-711
RAID Controller Reference Guide for AIX .
Explanation: Adapter failure.
2512-720 2512-720 Failing Item:
Explanation: Adapter device bus configuration error. v FFC_2513

Response: For a PCI-X Dual Channel Ultra320 SCSI

adapter, Use MAP3150 : SCSI Bus Problems. For a 2513-712 2513-712
PCI-X Ultra320 SCSI RAID adapter, use MAP3150 in Explanation: Adapter device bus configuration error.
the PCI-X SCSI RAID Controller Reference Guide for
AIX . Response: PCI-X Dual Channel Ultra320 SCSI
Adapter. Use MAP3150 : SCSI Bus Problems. PCI-X
Ultra320 SCSI RAID: Use MAP3150 in the PCI-X SCSI
2512-721 2512-721 RAID Controller Reference Guide for AIX .
Explanation: Temporary adapter detected device bus Failing Item:
failure.
v FFC_2513
Response: For a PCI-X Dual Channel Ultra320 SCSI
adapter, Use MAP3150 : SCSI Bus Problems. For a
2513-713 2513-713
PCI-X Ultra320 SCSI RAID adapter, use MAP3150 in
the PCI-X SCSI RAID Controller Reference Guide for Explanation: Adapter failure.
AIX .
Failing Item:
v FFC_2513
2512-722 2512-722
Explanation: Device bus interface problem.
Failing Item:
v FFC_2512

22 Service request numbers

 2513-714 • 2514-711

2513-714 2513-714 2513-721 2513-721

Explanation: Temporary adapter failure. Explanation: Temporary adapter detected device bus
failure.
Failing Item:
v FFC_2513 Response: For a PCI-X Dual Channel Ultra320 SCSI
adapter, use MAP3150 : SCSI Bus Problems. For a
PCI-X Ultra320 SCSI RAID adapter, use MAP3150 in
2513-715 2513-715 the PCI-X SCSI RAID Controller Reference Guide for
Explanation: Temporary adapter failure. AIX .

Failing Item:
2513-722 2513-722
v FFC_2513
Explanation: Device bus interface problem.
2513-716 2513-716 Failing Item:
Explanation: PCI bus error detected by EEH. v FFC_2513

Failing Item:
2513-723 2513-723
v FFC_2513
v FFC_293 Explanation: Device bus interface problem.
Response: Use MAP0054 : PCI-X SCSI Bus Problems
2513-717 2513-717
Explanation: PCI bus error detected by adapter. 2513-724 2513-724

Failing Item: Explanation: Temporary device bus interface problem.

v FFC_2513 Failing Item:

v FFC_293 v FFC_2513

2513-718 2513-718 2513-725 2513-725

Explanation: Temporary PCI bus error detected by Explanation: Temporary device bus interface problem.
adapter
Response: Use MAP0054 : PCI-X SCSI Bus Problems
Failing Item:
v FFC_2513 2514-101 2514-101
v FFC_293
Explanation: Adapter configuration error.
Failing Item:
2513-719 2513-719
v FFC_2514
Explanation: Device bus termination power lost or not
detected
2514-710 2514-710
Response: PCI-X Dual Channel Ultra320 SCSI
Adapter. Use MAP3150 : SCSI Bus Problems. PCI-X Explanation: Permanent adapter failure.
Ultra320 SCSI RAID: Use MAP3150 in the PCI-X SCSI Failing Item:
RAID Controller Reference Guide for AIX .
v FFC_2514

2513-720 2513-720
2514-711 2514-711
Explanation: Adapter device bus configuration error.
Explanation: Adapter failure.
Response: For a PCI-X Dual Channel Ultra320 SCSI
Failing Item:
adapter, use MAP3150 : SCSI Bus Problems. For a
PCI-X Ultra320 SCSI RAID adapter, use MAP3150 in v FFC_2514
the PCI-X SCSI RAID Controller Reference Guide for
AIX .

Service request numbers 23

2514-712 • 2515-101

2514-712 2514-712 2514-719 2514-719

Explanation: Adapter device bus configuration error. Explanation: Device bus termination power lost or not
detected
Response: PCI-X Dual Channel Ultra320 SCSI
Adapter. Use MAP0050 : SCSI Bus Problems. PCI-X Response: PCI-X Dual Channel Ultra320 SCSI
Ultra320 SCSI RAID: Use MAP3050 in the PCI-X SCSI Adapter. Use MAP3150 : SCSI Bus Problems. PCI-X
RAID Controller Reference Guide for AIX . Ultra320 SCSI RAID: Use MAP3150 in the PCI-X SCSI
RAID Controller Reference Guide for AIX .
Failing Item:
v FFC_2514
2514-720 2514-720

2514-713 2514-713 Explanation: Adapter device bus configuration error.

Explanation: Adapter failure. Response: For a PCI-X Dual Channel Ultra320 SCSI
adapter, Use MAP3150 : SCSI Bus Problems. For a
Failing Item: PCI-X Ultra320 SCSI RAID adapter, use MAP3150 in
v FFC_2514 the PCI-X SCSI RAID Controller Reference Guide for
AIX .

2514-714 2514-714
2514-721 2514-721
Explanation: Temporary adapter failure.
Explanation: Temporary adapter detected device bus
Failing Item: failure.
v FFC_2514
Response: For a PCI-X Dual Channel Ultra320 SCSI
adapter, Use MAP3150 : SCSI Bus Problems. For a
2514-715 2514-715 PCI-X Ultra320 SCSI RAID adapter, use MAP3150 in
the PCI-X SCSI RAID Controller Reference Guide for
Explanation: Temporary adapter failure.
AIX .
Failing Item:
v FFC_2514 2514-722 2514-722
Explanation: Device bus interface problem.
2514-716 2514-716
Failing Item:
Explanation: PCI bus error detected by EEH.
v FFC_2514
Failing Item:
v FFC_2514 2514-723 2514-723
v FFC_293
Explanation: Device bus interface problem.
Response: Use MAP0054 : PCI-X SCSI Bus Problems
2514-717 2514-717
Explanation: PCI bus error detected by adapter.
2514-724 2514-724
Failing Item:
Explanation: Temporary device bus interface problem.
v FFC_2514
Failing Item:
v FFC_293
v FFC_2514

2514-718 2514-718
2514-725 2514-725
Explanation: Temporary PCI bus error detected by
adapter Explanation: Temporary device bus interface problem.

Failing Item: Response: Use MAP0054 : PCI-X SCSI Bus Problems

v FFC_2514
v FFC_293 2515-101 2515-101
Explanation: Adapter configuration error.
Response: Use MAP0210 : General Problem
Resolution, located in your host system service guide.

24 Service request numbers

 2515-710 • 2518-710

Failing Item:
2516-720 2516-720
v FFC_2515
Explanation: Controller device bus configuration error.

2515-710 2515-710 Response: Use MAP3150 , located in the SAS RAID

Controller Reference Guide for AIX, order number
Explanation: Permanent controller failure. SA76-0112 .
Response: Use MAP0210 : General Problem
Resolution, located in your host system service guide. 2517-101 2517-101
Failing Item: Explanation: Adapter configuration error.
v FFC_2515
Response: Use MAP0210 : General Problem
Resolution, located in your host system service guide.
2515-713 2515-713
Failing Item:
Explanation: Controller failure. v FFC_2517
Response: Use MAP0210 : General Problem
Resolution, located in your host system service guide. 2517-710 2517-710
Failing Item: Explanation: Permanent controller failure.
v FFC_2515
Response: Use MAP0210 : General Problem
Resolution, located in your host system service guide.
2515-720 2515-720
Failing Item:
Explanation: Controller device bus configuration error. v FFC_2517
Response: Use MAP3150 , located in the SAS RAID
Controller Reference Guide for AIX, order number 2517-713 2517-713
SA76-0112 .
Explanation: Controller failure.

2516-101 2516-101 Response: Use MAP0210 : General Problem

Resolution, located in your host system service guide.
Explanation: Adapter configuration error.
Failing Item:
Response: Use MAP0210 : General Problem
v FFC_2517
Resolution, located in your host system service guide.
Failing Item:
2517-720 2517-720
v FFC_2516
Explanation: Controller device bus configuration error.

2516-710 2516-710 Response: Use MAP3150 , located in the SAS RAID

Controller Reference Guide for AIX, order number
Explanation: Permanent controller failure. SA76-0112 .
Response: Use MAP0210 : General Problem
Resolution, located in your host system service guide. 2518-101 2518-101
Failing Item: Explanation: Adapter configuration error.
v FFC_2516
Response: Use MAP0210 : General Problem
Resolution, located in your host system service guide.
2516-713 2516-713
Failing Item:
Explanation: Controller failure. v FFC_2518
Response: Use MAP0210 : General Problem
Resolution, located in your host system service guide. 2518-710 2518-710
Failing Item: Explanation: Permanent controller failure.
v FFC_2516
Response: Use MAP0210 : General Problem
Resolution, located in your host system service guide.
Failing Item:
v FFC_2518

Service request numbers 25

2518-713 • 2520-212

2518-713 2518-713 251D-710 251D-710

Explanation: Controller failure. Explanation: Permanent controller failure.
Response: Use MAP0210 : General Problem Response: Use MAP0210 : General Problem
Resolution, located in your host system service guide. Resolution, located in your host system service guide.
Failing Item: Failing Item:
v FFC_2518 v FFC_251D

2518-720 2518-720 251D-713 251D-713

Explanation: Controller device bus configuration error. Explanation: Controller failure.
Response: Use MAP3150 , located in the SAS RAID Response: Use MAP0210 : General Problem
Controller Reference Guide for AIX, order number Resolution, located in your host system service guide.
SA76-0112 .
Failing Item:
v FFC_251D
2519-101 2519-101
Explanation: Adapter configuration error. 251D-720 251D-720
Response: Use MAP0210 : General Problem Explanation: Controller device bus configuration error.
Resolution, located in your host system service guide.
Response: Use MAP3150 , located in the SAS RAID
Failing Item: Controller Reference Guide for AIX, order number
v FFC_2519 SA76-0112 .

2519-710 2519-710 2520-101 2520-101

Explanation: Permanent controller failure. Explanation: Enhanced error handling failure on the
bus.
Response: Use MAP0210 : General Problem
Resolution, located in your host system service guide. Failing Item:
Failing Item: v FFC_221
v FFC_2519
2520-102 2520-102
2519-713 2519-713 Explanation: Enhanced error handling failure on a
PCI-PCI Bridge.
Explanation: Controller failure.
Failing Item:
Response: Use MAP0210 : General Problem
Resolution, located in your host system service guide. v FFC_293

Failing Item:
2520-103 2520-103
v FFC_2519
Explanation: Enhanced error handling failure on the
adapter.
2519-720 2519-720
Failing Item:
Explanation: Controller device bus configuration error.
v FFC_2520
Response: Use MAP3150 , located in the SAS RAID
v FFC_221
Controller Reference Guide for AIX, order number
SA76-0112 .
2520-212 2520-212
251D-101 251D-101 Explanation: FIFO empty bit set.
Explanation: Adapter configuration error. Failing Item:
Response: Use MAP0210 : General Problem v FFC_2520
Resolution, located in your host system service guide.
Failing Item:
v FFC_251D

26 Service request numbers

 2520-213 • 2520-240

v FFC_293
2520-213 2520-213
Explanation: FIFO empty bit clear.
2520-222 2520-222
Failing Item:
Explanation: Error during the write/read of the
v FFC_2520 memory register.
Failing Item:
2520-214 2520-214
v FFC_2520
Explanation: FIFO full bit set.
Failing Item: 2520-223 2520-223
v FFC_2520 Explanation: Miscompare during the write/read of the
memory I/O register.
2520-215 2520-215
Explanation: FIFO full bit clear. 2520-224 2520-224

Failing Item: Explanation: SCSI configuration read or write error.

v FFC_2520 Failing Item:
v FFC_2520
2520-216 2520-216 v FFC_221
Explanation: FIFO data miscompare.
2520-226 2520-226
Failing Item:
v FFC_2520 Explanation: SCSI wrap or PTC error.
Failing Item:
2520-217 2520-217 v FFC_2520
Explanation: SCSI FIFO data miscompare.
2520-227 2520-227
Failing Item:
v FFC_2520 Explanation: SCSI adapter interrupt test failure.
Failing Item:
2520-218 2520-218 v FFC_2520
Explanation: SCSI FIFO underflow. v FFC_221

Failing Item:
2520-230 2520-230
v FFC_2520
Explanation: Arbitration test failed.
2520-219 2520-219 Response: Go to MAP0050 : SCSI Bus Problems.
Explanation: SCSI parity error.
2520-231 2520-231
Response: Go to MAP0050 : SCSI Bus Problems.
Explanation: Function could not complete.
2520-220 2520-220 Response: Go to MAP0050 : SCSI Bus Problems.
Explanation: SCSI FIFO flags error.
2520-232 2520-232
Failing Item:
v FFC_2520 Explanation: SCSI bus data miscompare.
Response: Go to MAP0050 : SCSI Bus Problems.
2520-221 2520-221
Explanation: Miscompare during the write/read of 2520-240 2520-240
configuration register. Explanation: No terminal power.
Failing Item: Response: Go to MAP0050 : SCSI Bus Problems.
v FFC_2520

Service request numbers 27

2520-242 • 2522-101

2520-242 2520-242 2521-103 2521-103

Explanation: SCSI bus error. Explanation: Enhanced error handling failure on the
adapter.
Response: Go to MAP0050 : SCSI Bus Problems.
Failing Item:
2520-301 2520-301 v FFC_2521
v FFC_221
Explanation: Configuration open failed for parent bus.
Failing Item:
2521-227 2521-227
v FFC_2520
Explanation: SCSI adapter test failure.
v FFC_221
Failing Item:
2520-801 2520-801 v FFC_2521
v FFC_221
Explanation: Error Log Analysis indicates a terminator
problem.
2521-701 2521-701
Response: Run diagnostic on the adapter in System
Verification Mode. If an SRN is reported, use the SRN Explanation: Error log analysis indicates a PCI SCSI
to resolve the problem. If a SRN is not reported, use adapter failure.
the SCSI service hints to resolve the problem.
Failing Item:
v FFC_2521
2520-802 2520-802
Explanation: Error Log Analysis indicates that 2521-801 2521-801
multiple attempts to reset the SCSI bus have timed out.
Explanation: Error Log Analysis indicates a terminator
Response: Run diagnostic on the adapter in System problem.
Verification Mode. If an SRN is reported, use the SRN
to resolve the problem. If a SRN is not reported, use Response: Run diagnostic on the adapter in System
the SCSI service hints to resolve the problem. Verification Mode. If an SRN is reported, use the SRN
to resolve the problem. If a SRN is not reported, use
the SCSI service hints to resolve the problem.
2520-803 2520-803
Explanation: Error Log Analysis indicates that 2521-802 2521-802
multiple SCSI bus errors have occurred.
Explanation: Error Log Analysis indicates that
Response: Run diagnostic on the adapter and the multiple attempts to reset the SCSI bus have timed out.
devices in System Verification Mode. If an SRN is
reported, use the SRN to resolve the problem. If a SRN Response: Run diagnostic on the adapter in System
is not reported, use the SCSI service hints to resolve the Verification Mode. If an SRN is reported, use the SRN
problem. to resolve the problem. If a SRN is not reported, use
the SCSI service hints to resolve the problem.

2521-101 2521-101
2521-803 2521-803
Explanation: Enhanced error handling failure on the
bus. Explanation: Error Log Analysis indicates that
multiple SCSI bus errors have occurred.
Failing Item:
Response: Run diagnostic on the adapter and the
v FFC_221
devices in System Verification Mode. If an SRN is
reported, use the SRN to resolve the problem. If a SRN
2521-102 2521-102 is not reported, use the SCSI service hints to resolve the
problem.
Explanation: Enhanced error handling failure on a
PCI-PCI Bridge.
2522-101 2522-101
Failing Item:
v FFC_293 Explanation: Adapter configuration error.
Failing Item:
v FFC_2522

28 Service request numbers

 2522-710 • 2522-724

2522-710 2522-710 2522-718 2522-718

Explanation: Permanent adapter failure. Explanation: Temporary PCI bus error detected by
adapter
Failing Item:
v FFC_2522 Failing Item:
v FFC_2522
2522-711 2522-711 v FFC_293

Explanation: Adapter failure.

2522-719 2522-719
Failing Item:
Explanation: Device bus termination power lost or not
v FFC_2522
detected
Response: PCI-X Dual Channel Ultra320 SCSI
2522-712 2522-712
Adapter. Use MAP3150 : SCSI Bus Problems. PCI-X
Explanation: Adapter device bus configuration error. Ultra320 SCSI RAID: Use MAP3150 in the PCI-X SCSI
RAID Controller Reference Guide for AIX .
Response: PCI-X Dual Channel Ultra320 SCSI
Adapter. Use MAP3150 : SCSI Bus Problems. PCI-X
Ultra320 SCSI RAID: Use MAP3150 in the PCI-X SCSI 2522-720 2522-720
RAID Controller Reference Guide for AIX .
Explanation: Adapter device bus configuration error.
Failing Item:
Response: For a PCI-X Dual Channel Ultra320 SCSI
v FFC_2522 adapter, use MAP3150 : SCSI Bus Problems. For a
PCI-X Ultra320 SCSI RAID adapter, use MAP3150 in
2522-713 2522-713 the PCI-X SCSI RAID Controller Reference Guide for
AIX .
Explanation: Adapter failure.
Failing Item: 2522-721 2522-721
v FFC_2522 Explanation: Temporary adapter detected device bus
failure.
2522-714 2522-714 Response: For a PCI-X Dual Channel Ultra320 SCSI
Explanation: Temporary adapter failure. adapter, use MAP3150 : SCSI Bus Problems. For a
PCI-X Ultra320 SCSI RAID adapter, use MAP3150 in
Failing Item: the PCI-X SCSI RAID Controller Reference Guide for
v FFC_2522 AIX .

2522-715 2522-715 2522-722 2522-722

Explanation: Temporary adapter failure. Explanation: Device bus interface problem.
Failing Item: Failing Item:
v FFC_2522 v FFC_2522

2522-716 2522-716 2522-723 2522-723

Explanation: PCI bus error detected by EEH. Explanation: Device bus interface problem.
Failing Item: Response: Use MAP0054 : PCI-X SCSI Bus Problems
v FFC_2522
v FFC_293 2522-724 2522-724
Explanation: Temporary device bus interface problem.
2522-717 2522-717
Failing Item:
Explanation: PCI bus error detected by adapter. v FFC_2522
Failing Item:
v FFC_2522
v FFC_293

Service request numbers 29

2522-725 • 2523-722

2522-725 2522-725 2523-716 2523-716

Explanation: Temporary device bus interface problem. Explanation: PCI bus error detected by EEH.
Response: Use MAP0054 : PCI-X SCSI Bus Problems Failing Item:
v FFC_2523
2523-101 2523-101 v FFC_293
Explanation: Adapter configuration error.
2523-717 2523-717
Failing Item:
v FFC_2523 Explanation: PCI bus error detected by adapter.
Failing Item:
2523-710 2523-710 v FFC_2523
Explanation: Permanent adapter failure. v FFC_293

Failing Item:
2523-718 2523-718
v FFC_2523
Explanation: Temporary PCI bus error detected by
adapter
2523-711 2523-711
Failing Item:
Explanation: Adapter failure.
v FFC_2523
Failing Item:
v FFC_293
v FFC_2523

2523-719 2523-719
2523-712 2523-712
Explanation: Device bus termination power lost or not
Explanation: Adapter device bus configuration error. detected
Response: PCI-X Dual Channel Ultra320 SCSI Response: PCI-X Dual Channel Ultra320 SCSI
Adapter. Use MAP3150 : SCSI Bus Problems. PCI-X Adapter. Use MAP3150 : SCSI Bus Problems. PCI-X
Ultra320 SCSI RAID: Use MAP3150 in the PCI-X SCSI Ultra320 SCSI RAID: Use MAP3150 in the PCI-X SCSI
RAID Controller Reference Guide for AIX . RAID Controller Reference Guide for AIX .
Failing Item:
v FFC_2523 2523-720 2523-720
Explanation: Adapter device bus configuration error.
2523-713 2523-713
Response: For a PCI-X Dual Channel Ultra320 SCSI
Explanation: Adapter failure. adapter, Use MAP3150 : SCSI Bus Problems. For a
PCI-X Ultra320 SCSI RAID adapter, use MAP3150 in
Failing Item: the PCI-X SCSI RAID Controller Reference Guide for
v FFC_2523 AIX .

2523-714 2523-714 2523-721 2523-721

Explanation: Temporary adapter failure. Explanation: Temporary adapter detected device bus
failure.
Failing Item:
v FFC_2523 Response: For a PCI-X Dual Channel Ultra320 SCSI
adapter, use MAP3150 : SCSI Bus Problems. For a
PCI-X Ultra320 SCSI RAID adapter, use MAP3150 in
2523-715 2523-715 the PCI-X SCSI RAID Controller Reference Guide for
Explanation: Temporary adapter failure. AIX .

Failing Item:
2523-722 2523-722
v FFC_2523
Explanation: Device bus interface problem.
Failing Item:
v FFC_2523

30 Service request numbers

 2523-723 • 2527-712

2523-723 2523-723 2524-705 2524-705

Explanation: Device bus interface problem. Explanation: Error Log Analysis indicates PCI bus
error.
Response: Use MAP0054 : PCI-X SCSI Bus Problems
Failing Item:
2523-724 2523-724 v FFC_2524
v FFC_221
Explanation: Temporary device bus interface problem.
Failing Item:
2524-706 2524-706
v FFC_2523
Explanation: Error Log Analysis indicates adapter
hardware error.
2523-725 2523-725
Failing Item:
Explanation: Temporary device bus interface problem.
v FFC_2524
Response: Use MAP0054 : PCI-X SCSI Bus Problems
2524-707 2524-707
2524-101 2524-101
Explanation: Error Log Analysis indicates PCI bus
Explanation: Adapter configuration error. error.

Failing Item: Failing Item:

v FFC_2524 v FFC_2524
v FFC_221
2524-701 2524-701
Explanation: Error Log Analysis indicates adapter 2524-708 2524-708
hardware error. Explanation: Error Log Analysis indicates adapter
Failing Item: register timeout error.

v FFC_2524 Failing Item:

v FFC_2524
2524-702 2524-702
Explanation: Error Log Analysis indicates SCSI device 2527-101 2527-101
error. Explanation: Adapter configuration error.
Response: Use MAP0050 : SCSI Bus Problems. Failing Item:
v FFC_2527
2524-703 2524-703
Explanation: Error Log Analysis indicates hardware 2527-710 2527-710
system error due to EEH reset problem.
Explanation: Permanent adapter failure.
Failing Item:
Failing Item:
v FFC_2524
v FFC_2527
v FFC_221

2527-711 2527-711
2524-704 2524-704
Explanation: Adapter failure.
Explanation: Error Log Analysis indicates hardware
system error from EEH event. Failing Item:
v FFC_2527
Failing Item:
v FFC_2524
2527-712 2527-712
v FFC_221
Explanation: Adapter device bus configuration error.
Response: PCI-X Dual Channel Ultra320 SCSI
Adapter. Use MAP3150 : SCSI Bus Problems. PCI-X
Ultra320 SCSI RAID: Use MAP3150 in the PCI-X SCSI

Service request numbers 31

2527-713 • 2528-710

RAID Controller Reference Guide for AIX .

2527-720 2527-720
Failing Item:
Explanation: Adapter device bus configuration error.
v FFC_2527
Response: For a PCI-X Dual Channel Ultra320 SCSI
adapter, use MAP3150 : SCSI Bus Problems. For a
2527-713 2527-713 PCI-X Ultra320 SCSI RAID adapter, use MAP3150 in
Explanation: Adapter failure. the PCI-X SCSI RAID Controller Reference Guide for
AIX .
Failing Item:
v FFC_2527 2527-721 2527-721
Explanation: Temporary adapter detected device bus
2527-714 2527-714 failure.
Explanation: Temporary adapter failure. Response: For a PCI-X Dual Channel Ultra320 SCSI
Failing Item: adapter, use MAP3150 : SCSI Bus Problems. For a
PCI-X Ultra320 SCSI RAID adapter, use MAP3150 in
v FFC_2527
the PCI-X SCSI RAID Controller Reference Guide for
AIX .
2527-715 2527-715
Explanation: Temporary adapter failure. 2527-722 2527-722
Failing Item: Explanation: Device bus interface problem.
v FFC_2527 Failing Item:
v FFC_2527
2527-716 2527-716
Explanation: PCI bus error detected by EEH. 2527-723 2527-723
Failing Item: Explanation: Device bus interface problem.
v FFC_2527 Response: Use MAP0054 : PCI-X SCSI Bus Problems
v FFC_293
2527-724 2527-724
2527-717 2527-717
Explanation: Temporary device bus interface problem.
Explanation: PCI bus error detected by adapter.
Failing Item:
Failing Item: v FFC_2527
v FFC_2527
v FFC_293 2527-725 2527-725
Explanation: Temporary device bus interface problem.
2527-718 2527-718
Response: Use MAP0054 : PCI-X SCSI Bus Problems.
Explanation: Temporary PCI bus error detected by
adapter
2528-101 2528-101
Failing Item:
Explanation: Adapter configuration error.
v FFC_2527
v FFC_293 Failing Item:
v FFC_2528
2527-719 2527-719
2528-710 2528-710
Explanation: Device bus termination power lost or not
detected Explanation: Permanent adapter failure.
Response: PCI-X Dual Channel Ultra320 SCSI Failing Item:
Adapter. Use MAP3150 : SCSI Bus Problems. PCI-X v FFC_2528
Ultra320 SCSI RAID: Use MAP3150 in the PCI-X SCSI
RAID Controller Reference Guide for AIX .

32 Service request numbers

 2528-711 • 2528-725

v FFC_2528
2528-711 2528-711
v FFC_293
Explanation: Adapter failure.
Failing Item: 2528-719 2528-719
v FFC_2528
Explanation: Device bus termination power lost or not
detected
2528-712 2528-712
Response: PCI-X Dual Channel Ultra320 SCSI
Explanation: Adapter device bus configuration error. Adapter. Use MAP3150 : SCSI Bus Problems. PCI-X
Ultra320 SCSI RAID: Use MAP3150 in the PCI-X SCSI
Response: PCI-X Dual Channel Ultra320 SCSI
RAID Controller Reference Guide for AIX .
Adapter. Use MAP3150 : SCSI Bus Problems. PCI-X
Ultra320 SCSI RAID: Use MAP3150 in the PCI-X SCSI
RAID Controller Reference Guide for AIX . 2528-720 2528-720
Failing Item: Explanation: Adapter device bus configuration error.
v FFC_2528 Response: For a PCI-X Dual Channel Ultra320 SCSI
adapter, use MAP3150 : SCSI Bus Problems. For a
2528-713 2528-713 PCI-X Ultra320 SCSI RAID adapter, use MAP3150 in
the PCI-X SCSI RAID Controller Reference Guide for
Explanation: Adapter failure. AIX .
Failing Item:
v FFC_2528 2528-721 2528-721
Explanation: Temporary adapter detected device bus
2528-714 2528-714 failure.
Explanation: Temporary adapter failure. Response: For a PCI-X Dual Channel Ultra320 SCSI
adapter, use MAP3150 : SCSI Bus Problems. For a
Failing Item: PCI-X Ultra320 SCSI RAID adapter, use MAP3150 in
v FFC_2528 the PCI-X SCSI RAID Controller Reference Guide for
AIX .
2528-715 2528-715
2528-722 2528-722
Explanation: Temporary adapter failure.
Explanation: Device bus interface problem.
Failing Item:
v FFC_2528 Failing Item:
v FFC_2528
2528-716 2528-716
2528-723 2528-723
Explanation: PCI bus error detected by EEH.
Explanation: Device bus interface problem.
Failing Item:
v FFC_2528 Response: Use MAP0054 : PCI-X SCSI Bus Problems
v FFC_293
2528-724 2528-724
2528-717 2528-717 Explanation: Temporary device bus interface problem.
Explanation: PCI bus error detected by adapter. Failing Item:
Failing Item: v FFC_2528
v FFC_2528
v FFC_293 2528-725 2528-725
Explanation: Temporary device bus interface problem.
2528-718 2528-718 Response: Use MAP0054 : PCI-X SCSI Bus Problems
Explanation: Temporary PCI bus error detected by
adapter
Failing Item:

Service request numbers 33

2529-101 • 2529-723

2529-101 2529-101 2529-717 2529-717

Explanation: Adapter configuration error. Explanation: PCI bus error detected by adapter.
Failing Item: Failing Item:
v FFC_2529 v FFC_2529
v FFC_293
2529-710 2529-710
Explanation: Permanent adapter failure. 2529-718 2529-718

Failing Item: Explanation: Temporary PCI bus error detected by

adapter
v FFC_2529
Failing Item:
2529-711 2529-711 v FFC_2529
v FFC_293
Explanation: Adapter failure.
Failing Item:
2529-719 2529-719
v FFC_2529
Explanation: Device bus termination power lost or not
detected
2529-712 2529-712
Response: PCI-X Dual Channel Ultra320 SCSI
Explanation: Adapter device bus configuration error. Adapter. Use MAP3150 : SCSI Bus Problems. PCI-X
Response: PCI-X Dual Channel Ultra320 SCSI Ultra320 SCSI RAID: Use MAP3150 in the PCI-X SCSI
Adapter. Use MAP3150 : SCSI Bus Problems. PCI-X RAID Controller Reference Guide for AIX .
Ultra320 SCSI RAID: Use MAP3150 in the PCI-X SCSI
RAID Controller Reference Guide for AIX . 2529-720 2529-720
Failing Item: Explanation: Adapter device bus configuration error.
v FFC_2529
Response: For a PCI-X Dual Channel Ultra320 SCSI
adapter, use MAP3150 : SCSI Bus Problems. For a
2529-713 2529-713 PCI-X Ultra320 SCSI RAID adapter, use MAP3150 in
the PCI-X SCSI RAID Controller Reference Guide for
Explanation: Adapter failure. AIX .
Failing Item:
v FFC_2529 2529-721 2529-721
Explanation: Temporary adapter detected device bus
2529-714 2529-714 failure.
Explanation: Temporary adapter failure. Response: For a PCI-X Dual Channel Ultra320 SCSI
adapter, use MAP3150 : SCSI Bus Problems. For a
Failing Item:
PCI-X Ultra320 SCSI RAID adapter, use MAP3150 in
v FFC_2529 the PCI-X SCSI RAID Controller Reference Guide for
AIX .
2529-715 2529-715
Explanation: Temporary adapter failure. 2529-722 2529-722

Failing Item: Explanation: Device bus interface problem.

v FFC_2529 Failing Item:
v FFC_2529
2529-716 2529-716
Explanation: PCI bus error detected by EEH. 2529-723 2529-723

Failing Item: Explanation: Device bus interface problem.

v FFC_2529 Response: Use MAP0054 : PCI-X SCSI Bus Problems
v FFC_293

34 Service request numbers

 2529-724 • 252B-721

2529-724 2529-724 252B-715 252B-715

Explanation: Temporary device bus interface problem. Explanation: Temporary adapter failure.
Failing Item: Failing Item:
v FFC_2529 v FFC_252B

2529-725 2529-725 252B-716 252B-716

Explanation: Temporary device bus interface problem. Explanation: PCI bus error detected by EEH.
Response: Use MAP0054 : PCI-X SCSI Bus Problems Failing Item:
v FFC_252B
252B-101 252B-101 v FFC_293
Explanation: Adapter configuration error.
252B-717 252B-717
Failing Item:
v FFC_252B Explanation: PCI bus error detected by adapter.
Failing Item:
252B-710 252B-710 v FFC_252B
Explanation: Permanent adapter failure. v FFC_293

Failing Item:
252B-718 252B-718
v FFC_252B
Explanation: Temporary PCI bus error detected by
adapter
252B-711 252B-711
Failing Item:
Explanation: Adapter failure.
v FFC_252B
Failing Item:
v FFC_293
v FFC_252B

252B-719 252B-719
252B-712 252B-712
Explanation: Device bus termination power lost or not
Explanation: Adapter device bus configuration error. detected
Response: PCI-X Dual Channel Ultra320 SCSI Response: PCI-X Dual Channel Ultra320 SCSI
Adapter. Use MAP3150 : SCSI Bus Problems. PCI-X Adapter. Use MAP3150 : SCSI Bus Problems. PCI-X
Ultra320 SCSI RAID: Use MAP3150 in the PCI-X SCSI Ultra320 SCSI RAID: Use MAP3150 in the PCI-X SCSI
RAID Controller Reference Guide for AIX . RAID Controller Reference Guide for AIX .
Failing Item:
v FFC_252B 252B-720 252B-720
Explanation: Adapter device bus configuration error.
252B-713 252B-713
Response: For a PCI-X Dual Channel Ultra320 SCSI
Explanation: Adapter failure. adapter, use MAP3150 : SCSI Bus Problems. For a
PCI-X Ultra320 SCSI RAID adapter, use MAP3150 in
Failing Item: the PCI-X SCSI RAID Controller Reference Guide for
v FFC_252B AIX .

252B-714 252B-714 252B-721 252B-721

Explanation: Temporary adapter failure. Explanation: Temporary adapter detected device bus
failure.
Failing Item:
v FFC_252B Response: For a PCI-X Dual Channel Ultra320 SCSI
adapter, use MAP3150 : SCSI Bus Problems. For a
PCI-X Ultra320 SCSI RAID adapter, use MAP3150 in
the PCI-X SCSI RAID Controller Reference Guide for
AIX .

Service request numbers 35

252B-722 • 252D-719

252B-722 252B-722 252D-713 252D-713

Explanation: Device bus interface problem. Explanation: Adapter failure.
Failing Item: Failing Item:
v FFC_252B v FFC_252D

252B-723 252B-723 252D-714 252D-714

Explanation: Device bus interface problem. Explanation: Temporary adapter failure.
Response: Use MAP0054 : PCI-X SCSI Bus Problems Failing Item:
v FFC_252D
252B-724 252B-724
Explanation: Temporary device bus interface problem. 252D-715 252D-715

Failing Item: Explanation: Temporary adapter failure.

v FFC_252B Failing Item:
v FFC_252D
252B-725 252B-725
Explanation: Temporary device bus interface problem. 252D-716 252D-716

Response: Use MAP0054 : PCI-X SCSI Bus Problems Explanation: PCI bus error detected by EEH.
Failing Item:
252D-101 252D-101 v FFC_252D
Explanation: Adapter configuration error. v FFC_293

Failing Item:
252D-717 252D-717
v FFC_252D
Explanation: PCI bus error detected by adapter.
252D-710 252D-710 Failing Item:
Explanation: Permanent adapter failure. v FFC_252D
v FFC_293
Failing Item:
v FFC_252D
252D-718 252D-718

252D-711 252D-711 Explanation: Temporary PCI bus error detected by

adapter
Explanation: Adapter failure.
Failing Item:
Failing Item:
v FFC_252D
v FFC_252D
v FFC_293

252D-712 252D-712
252D-719 252D-719
Explanation: Adapter device bus configuration error.
Explanation: Device bus termination power lost or not
Response: PCI-X Dual Channel Ultra320 SCSI detected
Adapter. Use MAP3150 : SCSI Bus Problems. PCI-X
Response: PCI-X Dual Channel Ultra320 SCSI
Ultra320 SCSI RAID: Use MAP3150 in the PCI-X SCSI
Adapter. Use MAP3150 : SCSI Bus Problems. PCI-X
RAID Controller Reference Guide for AIX .
Ultra320 SCSI RAID: Use MAP3150 in the PCI-X SCSI
Failing Item: RAID Controller Reference Guide for AIX .
v FFC_252D

36 Service request numbers

 252D-720 • 252E-718

252D-720 252D-720 252E-711 252E-711

Explanation: Adapter device bus configuration error. Explanation: Adapter failure.
Response: For a PCI-X Dual Channel Ultra320 SCSI Failing Item:
adapter, use MAP3150 : SCSI Bus Problems. For a v FFC_252E
PCI-X Ultra320 SCSI RAID adapter, use MAP3150 in
the PCI-X SCSI RAID Controller Reference Guide for
AIX . 252E-712 252E-712
Explanation: Adapter device bus configuration error.
252D-721 252D-721 Response: PCI-X Dual Channel Ultra320 SCSI
Explanation: Temporary adapter detected device bus Adapter. Use MAP3150 : SCSI Bus Problems. PCI-X
failure. Ultra320 SCSI RAID: Use MAP3150 in the PCI-X SCSI
RAID Controller Reference Guide for AIX .
Response: For a PCI-X Dual Channel Ultra320 SCSI
adapter, use MAP3150 : SCSI Bus Problems. For a Failing Item:
PCI-X Ultra320 SCSI RAID adapter, use MAP3150 in v FFC_252E
the PCI-X SCSI RAID Controller Reference Guide for
AIX .
252E-713 252E-713

252D-722 252D-722 Explanation: Adapter failure.

Explanation: Device bus interface problem. Failing Item:

v FFC_252E
Failing Item:
v FFC_252D
252E-714 252E-714

252D-723 252D-723 Explanation: Temporary adapter failure.

Explanation: Device bus interface problem. Failing Item:

v FFC_252E
Response: Use MAP0054 : PCI-X SCSI Bus Problems

252E-715 252E-715
252D-724 252D-724
Explanation: Temporary adapter failure.
Explanation: Temporary device bus interface problem.
Failing Item:
Failing Item:
v FFC_252E
v FFC_252D

252E-716 252E-716
252D-725 252D-725
Explanation: PCI bus error detected by EEH.
Explanation: Temporary device bus interface problem.
Failing Item:
Response: Use MAP0054 : PCI-X SCSI Bus Problems
v FFC_252E
v FFC_293
252E-101 252E-101
Explanation: Adapter configuration error. 252E-717 252E-717
Failing Item: Explanation: PCI bus error detected by adapter.
v FFC_252E
Failing Item:
v FFC_252E
252E-710 252E-710
v FFC_293
Explanation: Permanent adapter failure.
Failing Item: 252E-718 252E-718
v FFC_252E Explanation: Temporary PCI bus error detected by
adapter
Failing Item:

Service request numbers 37

252E-719 • 2530-201

v FFC_252E
2530-101 2530-101
v FFC_293
Explanation: Enhanced Error Handling failure on bus.

252E-719 252E-719 Failing Item:

v FFC_221
Explanation: Device bus termination power lost or not
detected
2530-102 2530-102
Response: PCI-X Dual Channel Ultra320 SCSI
Adapter. Use MAP3150 : SCSI Bus Problems. PCI-X Explanation: Enhanced Error Handling logic failure.
Ultra320 SCSI RAID: Use MAP3150 in the PCI-X SCSI
Failing Item:
RAID Controller Reference Guide for AIX .
v FFC_221

252E-720 252E-720
2530-103 2530-103
Explanation: Adapter device bus configuration error.
Explanation: Enhanced Error Handling failure on
Response: For a PCI-X Dual Channel Ultra320 SCSI adapter.
adapter, use MAP3150 : SCSI Bus Problems. For a
PCI-X Ultra320 SCSI RAID adapter, use MAP3150 in Failing Item:
the PCI-X SCSI RAID Controller Reference Guide for v FFC_2530
AIX .

2530-104 2530-104
252E-721 252E-721
Explanation: Port command test failure.
Explanation: Temporary adapter detected device bus
failure. Failing Item:
v FFC_2530
Response: For a PCI-X Dual Channel Ultra320 SCSI
adapter, use MAP3150 : SCSI Bus Problems. For a
PCI-X Ultra320 SCSI RAID adapter, use MAP3150 in 2530-105 2530-105
the PCI-X SCSI RAID Controller Reference Guide for
Explanation: CU command test failure.
AIX .
Failing Item:
252E-722 252E-722 v FFC_2530

Explanation: Device bus interface problem.

2530-106 2530-106
Failing Item:
Explanation: External wrap test failure.
v FFC_252E
Failing Item:
252E-723 252E-723 v FFC_2530

Explanation: Device bus interface problem.

2530-107 2530-107
Response: Use MAP0054 : PCI-X SCSI Bus Problems
Explanation: A non-critical error occurred.

252E-724 252E-724 Response: Replace the adapter during scheduled

maintenance. An encryption authentication problem has
Explanation: Temporary device bus interface problem. been detected.
Failing Item: Failing Item:
v FFC_252E v FFC_2530

252E-725 252E-725 2530-201 2530-201

Explanation: Temporary device bus interface problem. Explanation: EEPROM test failure.
Response: Use MAP0054 : PCI-X SCSI Bus Problems Failing Item:
v FFC_2530
v FFC_221

38 Service request numbers

 2530-202 • 2531-204

2530-202 2530-202 2531-103 2531-103

Explanation: Internal wrap test failure. Explanation: Internal wrap test failure
Failing Item: Failing Item:
v FFC_2530 v FFC_2531
v FFC_221
2531-104 2531-104
2530-701 2530-701 Explanation: External wrap test failure.
Explanation: Error log analysis indicates that this Failing Item:
device has failed to initialize due to a self-test failure.
v FFC_2531
Failing Item:
v FFC_2530 2531-105 2531-105
Explanation: External wrap test with checksum IP
2530-702 2530-702 offload failure.
Explanation: Error log analysis indicates that this Failing Item:
device has failed to initialize due to an EEH hardware
v FFC_2531
error.
Failing Item:
2531-106 2531-106
v FFC_2530
Explanation: External wrap test with checksum TCP
offload failure.
2530-703 2530-703
Failing Item:
Explanation: Error log analysis indicates that this
v FFC_2531
device has failed to initialize due to a problem with the
EEPROM on the adapter.
2531-201 2531-201
Failing Item:
v FFC_2530 Explanation: Registers test failure
Failing Item:
2530-704 2530-704 v FFC_2531
Explanation: Error log analysis indicates that this v FFC_221
device has failed to initialize due to EEH errors.
Failing Item: 2531-202 2531-202
v FFC_2530 Explanation: Enhanced Error Handling Failure while
v FFC_221 testing adapter
Failing Item:
2531-101 2531-101 v FFC_2531
Explanation: VPD test failure v FFC_221

Failing Item:
2531-203 2531-203
v FFC_2531
Explanation: Enhanced Error Handling Failure on bus
2531-102 2531-102 Failing Item:
Explanation: Flash ROM test v FFC_2531
v FFC_221
Failing Item:
v FFC_2531
2531-204 2531-204
Explanation: Link test failure, Wrap test ok
Failing Item:
v CABLE

Service request numbers 39

2531-301 • 2532-301

v NETWORK
2532-105 2532-105
Explanation: External wrap test with checksum IP
2531-301 2531-301
offload failure
Explanation: Link test failure without wrap test
Failing Item:
Failing Item: v FFC_2532
v FFC_2531
v CABLE 2532-106 2532-106
v NETWORK
Explanation: External wrap test with checksum TCP
offload failure
2531-701 2531-701
Failing Item:
Explanation: Failure to initialize due to a self-test v FFC_2532
failure
Failing Item: 2532-201 2532-201
v FFC_2531
Explanation: Registers test failure
Failing Item:
2531-702 2531-702
v FFC_2532
Explanation: Failure to initialize due to a problem
v FFC_221
while reading the EEPROM on the adapter
Failing Item:
2532-202 2532-202
v FFC_2531
Explanation: Enhanced Error Handling Failure while
testing adapter
2531-703 2531-703
Failing Item:
Explanation: Transmit error due to timeout.
v FFC_2532
Failing Item: v FFC_221
v FFC_2531
2532-203 2532-203
2532-101 2532-101
Explanation: Enhanced Error Handling Failure on bus
Explanation: VPD test failure
Failing Item:
Failing Item: v FFC_2532
v FFC_2532 v FFC_221

2532-102 2532-102 2532-204 2532-204

Explanation: Flash ROM test Explanation: Link test failure, Wrap test ok
Failing Item: Failing Item:
v FFC_2532 v CABLE
v NETWORK
2532-103 2532-103
Explanation: Internal wrap test failure 2532-301 2532-301

Failing Item: Explanation: Link test failure without wrap test

v FFC_2532 Failing Item:
v FFC_2532
2532-104 2532-104 v CABLE
Explanation: External wrap test failure v NETWORK

Failing Item:
v FFC_2532

40 Service request numbers

 2532-701 • 2533-202

2532-701 2532-701 2533-106 2533-106

Explanation: Failure to initialize due to a self-test Explanation: Internal Wrap Test Failure
failure.
Failing Item:
Failing Item: v FFC_2533
v FFC_2532
2533-107 2533-107
2532-702 2532-702
Explanation: External Wrap Test Failure
Explanation: Failure to initialize due to a problem
Failing Item:
while reading the EEPROM on the adapter.
v FFC_2533
Failing Item:
v FFC_2532
2533-108 2533-108
Explanation: External Wrap with IP Checksum Test
2532-703 2532-703
Failure
Explanation: Transmit error due to timeout.
Failing Item:
Failing Item: v FFC_2533
v FFC_2532
2533-109 2533-109
2533-101 2533-101
Explanation: External Wrap with UDP Checksum Test
Explanation: Enhanced Error Handling Failure Failure
Failing Item: Failing Item:
v FFC_2533 v FFC_2533

2533-102 2533-102 2533-110 2533-110

Explanation: Memory Test Failure Explanation: External Wrap with TCP Checksum Test
Failure
Failing Item:
v FFC_2533 Failing Item:
v FFC_2533
2533-103 2533-103
2533-111 2533-111
Explanation: CA Memory Test Failure
Explanation: Network link test failure. (Wrap tests
Failing Item:
passed. Check ethernet network and cables.)
v FFC_2533
Failing Item:
v FFC_241
2533-104 2533-104
Explanation: EEPROM Test Failure
2533-201 2533-201
Failing Item:
Explanation: PCI Configuration I/O Test Failure
v FFC_2533
Failing Item:
v FFC_2533
2533-105 2533-105
v FFC_221
Explanation: Flash ROM Test Failure
Failing Item: 2533-202 2533-202
v FFC_2533
Explanation: Network link test failure. (Wrap tests not
performed.)
Failing Item:
v FFC_241

Service request numbers 41

2533-601 • 2534-202

v FFC_2533
2534-106 2534-106
Explanation: Internal Wrap Test Failure
2533-601 2533-601
Failing Item:
Explanation: Error log analysis indicates that this
adapter has failed due to a hardware error. v FFC_2534

Failing Item:
2534-107 2534-107
v FFC_2533
Explanation: External Wrap Test Failure
2533-602 2533-602 Failing Item:
Explanation: Error log analysis indicates that this v FFC_2534
adapter has failed due to an EEPROM error.
Failing Item: 2534-108 2534-108
v FFC_2533 Explanation: External Wrap with IP Checksum Test
Failure
2533-603 2533-603 Failing Item:
Explanation: Error log analysis indicates that this v FFC_2534
adapter has failed due to transmission errors.
Failing Item: 2534-109 2534-109
v FFC_2533 Explanation: External Wrap with UDP Checksum Test
Failure
2534-101 2534-101 Failing Item:
Explanation: Enhanced Error Handling Failure v FFC_2534

Failing Item:
2534-110 2534-110
v FFC_2534
Explanation: External Wrap with TCP Checksum Test
Failure
2534-102 2534-102
Failing Item:
Explanation: Memory Test Failure
v FFC_2534
Failing Item:
v FFC_2534
2534-111 2534-111
Explanation: Network link test failure. (Wrap tests
2534-103 2534-103
passed. Check ethernet network and cables.)
Explanation: CA Memory Test Failure
Failing Item:
Failing Item: v FFC_241
v FFC_2534
2534-201 2534-201
2534-104 2534-104
Explanation: PCI Configuration I/O Test Failure
Explanation: EEPROM Test Failure
Failing Item:
Failing Item: v FFC_2534
v FFC_2534 v FFC_221

2534-105 2534-105 2534-202 2534-202

Explanation: Flash ROM Test Failure Explanation: Network link test failure. (Wrap tests not
Failing Item: performed.)
v FFC_2534 Failing Item:
v FFC_241

42 Service request numbers

 2534-601 • 2535-704

v FFC_2534
2535-106 2535-106
Explanation: Internal wrap test failure (1000 Mbps).
2534-601 2534-601
Failing Item:
Explanation: Error log analysis indicates that this
adapter has failed due to a hardware error. v FFC_2535

Failing Item:
2535-107 2535-107
v FFC_2534
Explanation: External wrap test failure (10 Mbps).
2534-602 2534-602 Failing Item:
Explanation: Error log analysis indicates that this v FFC_2535
adapter has failed due to an EEPROM error.
Failing Item: 2535-108 2535-108
v FFC_2534 Explanation: External wrap test failure (100 Mbps).
Failing Item:
2534-603 2534-603 v FFC_2535
Explanation: Error log analysis indicates that this
adapter has failed due to transmission errors. 2535-201 2535-201
Failing Item: Explanation: Registers test failure.
v FFC_2534
Failing Item:
v FFC_2535
2535-101 2535-101
v FFC_221
Explanation: Enhanced Error Handling Failure on bus.
Failing Item: 2535-701 2535-701
v FFC_221 Explanation: Failure to initialize due to a self-test
failure.
2535-103 2535-103 Failing Item:
Explanation: Enhanced Error Handling Failure while v FFC_2535
testing adapter.
Failing Item: 2535-702 2535-702
v FFC_2535 Explanation: Failure to recover from an EEH event.
v FFC_221
Failing Item:
v FFC_2535
2535-104 2535-104
v FFC_221
Explanation: Internal wrap test failure (10 Mbps).
Failing Item: 2535-703 2535-703
v FFC_2535 Explanation: Failure to initialize due to a problem
while reading the EEPROM on the adapter.
2535-105 2535-105 Failing Item:
Explanation: Internal wrap test failure (100 Mbps). v FFC_2535
Failing Item:
v FFC_2535 2535-704 2535-704
Explanation: Device has attempted error recovery.
Failing Item:
v FFC_2535
v FFC_221

Service request numbers 43

2535-705 • 2537-702

2535-705 2535-705 2537-111 2537-111

Explanation: Enhanced Error Handling failure on bus. Explanation: Enhanced Error Handling Failure on bus
Failing Item: Response: Use MAP0210 : General problem resolution.
v FFC_25C3 Failing Item:
v FFC_221 v FFC_221

2537-102 2537-102 2537-112 2537-112

Explanation: Internal wrap test failure (1000 Mbps) Explanation: Enhanced error handling failure while
Response: Use MAP0210 : General problem resolution. testing the adapter.

Failing Item: Response: Use MAP0210 : General problem resolution.

v FFC_2537 Failing Item:
v FFC_2537
2537-103 2537-103 v FFC_221
Explanation: Internal wrap test failure (100 Mbps)
2537-201 2537-201
Response: Use MAP0210 : General problem resolution.
Explanation: Registers test failure.
Failing Item:
v FFC_2537 Response: Use MAP0210 : General problem resolution.
Failing Item:
2537-104 2537-104 v FFC_2537
Explanation: Internal wrap test failure (10 Mbps) v FFC_221

Response: Use MAP0210 : General problem resolution.

2537-210 2537-210
Failing Item:
Explanation: TU 10 interrupt test failure.
v FFC_2537
Response: Use MAP0210 : General problem resolution.
2537-105 2537-105 Failing Item:
Explanation: External wrap test failure (1000 Mbps) v FFC_2537
v FFC_221
Response: Use MAP0210 : General problem resolution.
Failing Item:
2537-701 2537-701
v FFC_2537
Explanation: Failure to initialize due to a self-test
failure
2537-106 2537-106
Response: Use MAP0210 : General problem resolution.
Explanation: External wrap test failure (100 Mbps)
Failing Item:
Response: Use MAP0210 : General problem resolution.
v FFC_2537
Failing Item:
v FFC_2537 2537-702 2537-702
Explanation: Failure to initialize due to a problem
2537-107 2537-107 while reading the EEPROM on the adapter
Explanation: External wrap test failure (10 Mbps) Response: Use MAP0210 : General problem resolution.
Response: Use MAP0210 : General problem resolution. Failing Item:
Failing Item: v FFC_2537
v FFC_2537

44 Service request numbers

 2537-703 • 2538-702

2537-703 2537-703 2538-111 2538-111

Explanation: EEH service error Explanation: Enhanced Error Handling Failure on bus
Response: Use MAP0210 : General problem resolution. Response: Use MAP0210 : General problem resolution.
Failing Item: Failing Item:
v FFC_2537 v FFC_221
v FFC_221
2538-112 2538-112
2538-102 2538-102 Explanation: Enhanced error handling failure while
Explanation: Internal wrap test failure (1000 Mbps) testing the adapter.

Response: Use MAP0210 : General problem resolution. Response: Use MAP0210 : General problem resolution.

Failing Item: Failing Item:

v FFC_2538 v FFC_2538
v FFC_221
2538-103 2538-103
2538-201 2538-201
Explanation: Internal wrap test failure (100 Mbps)
Explanation: Registers test failure.
Response: Use MAP0210 : General problem resolution.
Response: Use MAP0210 : General problem resolution.
Failing Item:
v FFC_2538 Failing Item:
v FFC_2538
2538-104 2538-104 v FFC_221

Explanation: Internal wrap test failure (10 Mbps)

2538-210 2538-210
Response: Use MAP0210 : General problem resolution.
Explanation: TU 10 interrupt test failure.
Failing Item:
Response: Use MAP0210 : General problem resolution.
v FFC_2538
Failing Item:
2538-105 2538-105 v FFC_2538
v FFC_221
Explanation: External wrap test failure (1000 Mbps)
Response: Use MAP0210 : General problem resolution.
2538-701 2538-701
Failing Item:
Explanation: Failure to initialize due to a self-test
v FFC_2538 failure
Response: Use MAP0210 : General problem resolution.
2538-106 2538-106
Failing Item:
Explanation: External wrap test failure (100 Mbps)
v FFC_2538
Response: Use MAP0210 : General problem resolution.
Failing Item: 2538-702 2538-702
v FFC_2538 Explanation: Failure to initialize due to a problem
while reading the EEPROM on the adapter
2538-107 2538-107 Response: Use MAP0210 : General problem resolution.
Explanation: External wrap test failure (10 Mbps) Failing Item:
Response: Use MAP0210 : General problem resolution. v FFC_2538
Failing Item:
v FFC_2538

Service request numbers 45

2538-703 • 2550-004

2538-703 2538-703 254E-606 254E-606

Explanation: EEH service error Explanation: Error log analysis indicates adapter
failure.
Response: Use MAP0210 : General problem resolution.
Failing Item:
Failing Item:
v FFC_254E
v FFC_2538
v FFC_221
254E-701 254E-701

254E-201 254E-201 Explanation: Error log analysis indicates permanent

adapter failure.
Explanation: Adapter configuration error.
Failing Item:
Failing Item:
v FFC_254E
v FFC_254E
v FFC_221
v FFC_221

254E-702 254E-702
254E-601 254E-601
Explanation: Error log analysis indicates permanent
Explanation: Error log analysis indicates adapter adapter failure is reported on the other port of this
failure. adapter.
Failing Item: Failing Item:
v FFC_254E v FFC_254E
v FFC_221
254E-602 254E-602
Explanation: Error log analysis indicates an error 2550-001 2550-001
attention condition.
Explanation: Software error.
Failing Item:
Failing Item:
v FFC_254E
v SOFTWARE

254E-603 254E-603
2550-002 2550-002
Explanation: Error log analysis indicates that the
Explanation: Adapter failure.
microcode could not be loaded on the adapter.
Failing Item:
Failing Item:
v FFC_2550
v FFC_254E
v SOFTWARE

254E-604 254E-604
2550-003 2550-003
Explanation: Error log analysis indicates a permanent
adapter failure. Explanation: Adapter failure.

Failing Item: Failing Item:

v FFC_254E v FFC_2550
v FFC_227
254E-605 254E-605
2550-004 2550-004
Explanation: Error log analysis indicates permanent
adapter failure is reported on the other port of this Explanation: Adapter or display failure.
adapter.
Failing Item:
Failing Item: v FFC_2550
v FFC_254E v MONITOR
v CABLE

46 Service request numbers

 2550-005 • 2555-116

2550-005 2550-005 2555-104 2555-104

Explanation: Adapter or display failure. Explanation: The motor failed to restart.
Failing Item: Failing Item:
v FFC_2550 v FFC_2555
v FFC_227
v MONITOR 2555-105 2555-105
v CABLE Explanation: The drive did not become ready.
Failing Item:
2551-001 2551-001
v FFC_2555
Explanation: Software error.
Failing Item: 2555-106 2555-106
v SOFTWARE Explanation: The electronics card test failed.
v FFC_2551
Failing Item:
v FFC_2555
2551-002 2551-002
Explanation: Adapter failure. 2555-108 2555-108
Failing Item: Explanation: The bus test failed.
v FFC_2551
Failing Item:
v SOFTWARE
v FFC_2555

2551-003 2551-003
2555-110 2555-110
Explanation: Adapter failure.
Explanation: The media format is corrupted.
Failing Item:
Failing Item:
v FFC_2551
v FFC_2555
v FFC_227

2555-112 2555-112
2551-004 2551-004
Explanation: The diagnostic test failed.
Explanation: Adapter or display failure.
Failing Item:
Failing Item:
v FFC_2555
v FFC_2551
v MONITOR
2555-114 2555-114
v CABLE
Explanation: An unrecoverable hardware error.

2551-005 2551-005 Failing Item:

v FFC_2555
Explanation: Adapter or display failure.
Failing Item:
2555-116 2555-116
v FFC_2551
Explanation: A protocol error.
v FFC_227
v MONITOR Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure
v CABLE
they are all compatible. If you do not find a problem,
call your support person.
2555-102 2555-102
Failing Item:
Explanation: An unrecoverable media error occurred. v FFC_2555
Failing Item:
v FFC_2555

Service request numbers 47

2555-117 • 2555-136

2555-117 2555-117 2555-129 2555-129

Explanation: A write-protect error occurred. Explanation: Error log analysis indicates a SCSI bus
problem.
Failing Item:
v FFC_2555 Failing Item:
v FFC_190
2555-118 2555-118 v FFC_B88
v FFC_2555
Explanation: A SCSI command time-out occurred.
v SOFTWARE
Failing Item:
v FFC_2555
2555-130 2555-130
v FFC_B88
Explanation: Error log analysis indicates a problem
reported by the disk drive's self-monitoring function.
2555-120 2555-120
Failing Item:
Explanation: A SCSI busy or command error.
v FFC_2555
Failing Item:
v FFC_2555 2555-132 2555-132
Explanation: A disk drive hardware error occurred.
2555-122 2555-122
Failing Item:
Explanation: A SCSI reservation conflict error.
v FFC_2555
Failing Item:
v FFC_2555 2555-133 2555-133
Explanation: Use the Subsystem Service Guide to
2555-124 2555-124 complete diagnosis.
Explanation: A SCSI check condition error occurred. Failing Item:
Failing Item: v SSSS
v FFC_2555
2555-134 2555-134
2555-126 2555-126 Explanation: The adapter failed to configure.
Explanation: A software error was caused by a Failing Item:
hardware failure.
v FFC_B88
Failing Item: v SOFTWARE
v FFC_2555
v FFC_B88 2555-135 2555-135
Explanation: The device failed to configure.
2555-128 2555-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_2555
hardware failure.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_190
v FFC_B88
2555-136 2555-136
v FFC_2555
Explanation: The certify operation failed.
v SOFTWARE
Failing Item:
v FFC_2555

48 Service request numbers

 2555-137 • 2556-118

2555-137 2555-137 2556-106 2556-106

Explanation: Unit attention condition has occurred on Explanation: The electronics card test failed.
the Send Diagnostic command.
Failing Item:
Failing Item: v FFC_2556
v FFC_2555
v FFC_B88 2556-108 2556-108
v FFC_190
Explanation: The bus test failed.
Failing Item:
2555-138 2555-138
v FFC_2556
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
temperature. 2556-110 2556-110

Response: Check to be sure none of the air passages Explanation: The media format is corrupted.
in the system covers are blocked, that no other system Failing Item:
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution. v FFC_2556

Failing Item:
2556-112 2556-112
v FFC_2555
Explanation: The diagnostic test failed.
2555-140 2555-140 Failing Item:
Explanation: Error log analysis indicates poor signal v FFC_2556
quality.
Failing Item: 2556-114 2556-114

v FFC_199 Explanation: An unrecoverable hardware error.

v FFC_B88 Failing Item:
v FFC_2555 v FFC_2556

2555-640 2555-640 2556-116 2556-116

Explanation: Error log analysis indicates a path error. Explanation: A protocol error.
Response: Use MAP0285 : Multipath I/O (MPIO) Response: Check the levels of the device, adapter,
problem resolution. diagnostic software, and application software to be sure
they are all compatible. If you do not find a problem,
2556-102 2556-102 call your support person.

Explanation: An unrecoverable media error occurred. Failing Item:

v FFC_2556
Failing Item:
v FFC_2556
2556-117 2556-117

2556-104 2556-104 Explanation: A write-protect error occurred.

Explanation: The motor failed to restart. Failing Item:

v FFC_2556
Failing Item:
v FFC_2556
2556-118 2556-118

2556-105 2556-105 Explanation: A SCSI command time-out occurred.

Explanation: The drive did not become ready. Failing Item:

v FFC_2556
Failing Item:
v FFC_B88
v FFC_2556

Service request numbers 49

2556-120 • 2556-138

2556-120 2556-120 2556-132 2556-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_2556 v FFC_2556

2556-122 2556-122 2556-133 2556-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
complete diagnosis.
Failing Item:
v FFC_2556 Failing Item:
v SSSS
2556-124 2556-124
2556-134 2556-134
Explanation: A SCSI check condition error occurred.
Explanation: The adapter failed to configure.
Failing Item:
v FFC_2556 Failing Item:
v FFC_B88
2556-126 2556-126 v SOFTWARE

Explanation: A software error was caused by a

hardware failure. 2556-135 2556-135

Failing Item: Explanation: The device failed to configure.

v FFC_2556 Failing Item:
v FFC_B88 v FFC_2556
v FFC_B88
2556-128 2556-128 v SOFTWARE
Explanation: The error log analysis indicates a
hardware failure. 2556-136 2556-136
Failing Item: Explanation: The certify operation failed.
v FFC_190 Failing Item:
v FFC_B88 v FFC_2556
v FFC_2556
v SOFTWARE 2556-137 2556-137
Explanation: Unit attention condition has occurred on
2556-129 2556-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem.
v FFC_2556
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_2556 2556-138 2556-138
v SOFTWARE
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
2556-130 2556-130 temperature.
Explanation: Error log analysis indicates a problem Response: Check to be sure none of the air passages
reported by the disk drive's self-monitoring function. in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
Failing Item:
MAP0210 : General problem resolution.
v FFC_2556
Failing Item:

50 Service request numbers

 2556-140 • 2557-124

v FFC_2556
2557-112 2557-112
Explanation: The diagnostic test failed.
2556-140 2556-140
Failing Item:
Explanation: Error log analysis indicates poor signal
quality. v FFC_2557

Failing Item:
2557-114 2557-114
v FFC_199
v FFC_B88 Explanation: An unrecoverable hardware error.
v FFC_2556 Failing Item:
v FFC_2557
2556-640 2556-640
Explanation: Error log analysis indicates a path error. 2557-116 2557-116

Response: Use MAP0285 : Multipath I/O (MPIO) Explanation: A protocol error.

problem resolution. Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure
2557-102 2557-102 they are all compatible. If you do not find a problem,
call your support person.
Explanation: An unrecoverable media error occurred.
Failing Item:
Failing Item:
v FFC_2557
v FFC_2557

2557-117 2557-117
2557-104 2557-104
Explanation: A write-protect error occurred.
Explanation: The motor failed to restart.
Failing Item:
Failing Item:
v FFC_2557
v FFC_2557

2557-118 2557-118
2557-105 2557-105
Explanation: A SCSI command time-out occurred.
Explanation: The drive did not become ready.
Failing Item:
Failing Item:
v FFC_2557
v FFC_2557
v FFC_B88

2557-106 2557-106
2557-120 2557-120
Explanation: The electronics card test failed.
Explanation: A SCSI busy or command error.
Failing Item:
Failing Item:
v FFC_2557
v FFC_2557

2557-108 2557-108
2557-122 2557-122
Explanation: The bus test failed.
Explanation: A SCSI reservation conflict error.
Failing Item:
Failing Item:
v FFC_2557
v FFC_2557

2557-110 2557-110
2557-124 2557-124
Explanation: The media format is corrupted.
Explanation: A SCSI check condition error occurred.
Failing Item:
Failing Item:
v FFC_2557
v FFC_2557

Service request numbers 51

2557-126 • 2557-640

v SOFTWARE
2557-126 2557-126
Explanation: A software error was caused by a
2557-135 2557-135
hardware failure.
Explanation: The device failed to configure.
Failing Item:
v FFC_2557 Failing Item:
v FFC_B88 v FFC_2557
v FFC_B88
2557-128 2557-128 v SOFTWARE

Explanation: The error log analysis indicates a

hardware failure. 2557-136 2557-136

Failing Item: Explanation: The certify operation failed.

v FFC_190 Failing Item:
v FFC_B88 v FFC_2557
v FFC_2557
v SOFTWARE 2557-137 2557-137
Explanation: Unit attention condition has occurred on
2557-129 2557-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem. v FFC_2557
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_2557 2557-138 2557-138
v SOFTWARE Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
2557-130 2557-130 temperature.

Explanation: Error log analysis indicates a problem Response: Check to be sure none of the air passages
reported by the disk drive's self-monitoring function. in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
Failing Item: MAP0210 : General problem resolution.
v FFC_2557
Failing Item:
v FFC_2557
2557-132 2557-132
Explanation: A disk drive hardware error occurred. 2557-140 2557-140
Failing Item: Explanation: Error log analysis indicates poor signal
v FFC_2557 quality.
Failing Item:
2557-133 2557-133 v FFC_199
Explanation: Use the Subsystem Service Guide to v FFC_B88
complete diagnosis. v FFC_2557
Failing Item:
v SSSS 2557-640 2557-640
Explanation: Error log analysis indicates a path error.
2557-134 2557-134
Response: Use MAP0285 : Multipath I/O (MPIO)
Explanation: The adapter failed to configure. problem resolution.
Failing Item:
v FFC_B88

52 Service request numbers

 2562-601 • 2566-121

v FFC_2D02
2562-601 2562-601
Explanation: Error Log Analysis indicates adapter
2566-108 2566-108
function failure.
Explanation: The diskette read test failed.
Failing Item:
v FFC_2562 Failing Item:
v FFC_2566
2564-101 2564-101
2566-109 2566-109
Explanation: Diagnostics indicates adapter
configuration failure. Explanation: The read/write on the diskette drive
failed.
2564-601 2564-601 Failing Item:
Explanation: Error log analysis indicates adapter v FFC_2566
function failure. v FFC_2D02
Failing Item:
v FFC_2564 2566-110 2566-110
Explanation: The read/write on the diskette drive
2564-602 2564-602 failed.

Explanation: Diagnostics indicates adapter Failing Item:

configuration failure. v FFC_2566
Failing Item: v FFC_2D02
v FFC_2564
2566-111 2566-111
2566-101 2566-101 Explanation: A diskette drive test failed.
Explanation: The diskette-drive selected or deselected Failing Item:
failed. v FFC_2566
Failing Item:
v FFC_2566 2566-114 2566-114
v FFC_2D02 Explanation: A diskette drive test failed.
Failing Item:
2566-102 2566-102
v FFC_2566
Explanation: The diskette-drive selected or deselected
failed.
2566-115 2566-115
Failing Item:
Explanation: The diskette drive test failed.
v FFC_2566
v FFC_2D02 Failing Item:
v FFC_2566
2566-103 2566-103 v FFC_2D02

Explanation: The diskette failed.

2566-121 2566-121
Failing Item:
Explanation: The diskette drive test failed.
v FFC_2566
v FFC_2D02 Failing Item:
v FFC_2566
2566-107 2566-107 v FFC_2D02

Explanation: The diskette failed.

Failing Item:
v FFC_2566

Service request numbers 53

2566-124 • 2568-208

2566-124 2566-124 2568-202 2568-202

Explanation: Unable to configure the device. Explanation: Unable to configure the device.
Failing Item: Failing Item:
v FFC_2566 v FFC_2568
v FFC_2D02
2566-125 2566-125 v MEDIA
Explanation: Diagnostics was unable to detect the
device. 2568-203 2568-203
Failing Item: Explanation: Unable to open device driver.
v FFC_2566 Failing Item:
v FFC_2D02 v FFC_2D02

2566-601 2566-601 2568-204 2568-204

Explanation: ELA detected a non-recoverable Explanation: The Inquire command failed.
Hardware failure on diskette drive.
Failing Item:
Failing Item:
v MEDIA
v FFC_2566
v FFC_2568

2566-701 2566-701
2568-205 2568-205
Explanation: ELA detected a Hardware failure on
Explanation: The Read Sense Data command failed.
diskette drive.
Failing Item:
Failing Item:
v FFC_2568
v FFC_2566
v MEDIA
v FFC_2D02

2568-206 2568-206
2566-702 2566-702
Explanation: The Test Unit Ready command failed.
Explanation: ELA detected a communication failure to
the diskette drive. Failing Item:
Failing Item: v FFC_2568
v FFC_2566
v FFC_2D02 2568-207 2568-207
Explanation: A media error was detected
2568-101 2568-101 Response: Try switching out the media. If the problem
Explanation: Unable to open device driver. persists, go to MAP0210 : General problem resolution.

Failing Item: Failing Item:

v FFC_2568 v MEDIA
v FFC_2568
2568-201 2568-201
2568-208 2568-208
Explanation: Unable to configure the adapter.
Explanation: The CD-ROM Play Audio command
Failing Item:
failed.
v FFC_2D02
Failing Item:
v FFC_2568
v MEDIA

54 Service request numbers

 2568-209 • 256D-702

2568-209 2568-209 256D-602 256D-602

Explanation: No tone during audio test. Explanation: Error log analysis indicates an error
attention condition.
Failing Item:
v FFC_2568 Failing Item:
v FFC_256D
2568-210 2568-210
256D-603 256D-603
Explanation: The Prevent Media Removal or Allow
media removal command failed. Explanation: Error log analysis indicates that the
microcode could not be loaded on the adapter.
Failing Item:
v FFC_2568 Failing Item:
v FFC_256D
2568-211 2568-211
256D-604 256D-604
Explanation: CD-ROM drive indicates an error.
Explanation: Error log analysis indicates a permanent
Failing Item:
adapter failure.
v FFC_2568
Failing Item:
v FFC_256D
2568-212 2568-212
Explanation: The Write/Read/Compare Test Failed.
256D-605 256D-605
Failing Item:
Explanation: Error log analysis indicates permanent
v FFC_2568 adapter failure is reported on the other port of this
v MEDIA adapter.
Failing Item:
2568-701 2568-701 v FFC_256D
Explanation: ELA indicates Drive Hardware failure.
Failing Item: 256D-606 256D-606

v FFC_2568 Explanation: Error log analysis indicates adapter

failure.
2568-702 2568-702 Failing Item:
Explanation: ELA indicates Drive Hardware failure. v FFC_256D

Failing Item:
256D-701 256D-701
v FFC_2568
Explanation: Error log analysis indicates permanent
adapter failure.
256D-201 256D-201
Failing Item:
Explanation: Adapter configuration error.
v FFC_256D
Failing Item: v FFC_221
v FFC_256D
v FFC_221 256D-702 256D-702
Explanation: Error log analysis indicates permanent
256D-601 256D-601 adapter failure is reported on the other port of this
Explanation: Error log analysis indicates adapter adapter.
failure. Failing Item:
Failing Item: v FFC_256D
v FFC_256D v FFC_221

Service request numbers 55

2570-101 • 2571-104

2570-101 2570-101 2570-201 2570-201

Explanation: DES test failed. Explanation: Register test failed.
Failing Item: Failing Item:
v FFC_2570 v FFC_2570
v FFC_221
2570-102 2570-102
Explanation: RSA test failed. 2570-601 2570-601

Failing Item: Explanation: ELA indicates hardware failure has

ocurred.
v FFC_2570
Failing Item:
2570-103 2570-103 v FFC_2570

Explanation: MAC test failed.

2570-602 2570-602
Failing Item:
Explanation: ELA indicates hardware timeout has
v FFC_2570
ocurred.
Failing Item:
2570-104 2570-104
v FFC_2570
Explanation: DES and SHA test failed.
Failing Item: 2570-603 2570-603
v FFC_2570
Explanation: ELA indicates hardware failure and
timeout has ocurred.
2570-105 2570-105
Failing Item:
Explanation: DES to SHA test failed. v FFC_2570
Failing Item:
v FFC_2570 2571-101 2571-101
Explanation: Enhanced Error Handling Failure on Bus
2570-106 2570-106
Failing Item:
Explanation: Enhanced Error Handling Circuitry v FFC_2571
failure.
Failing Item: 2571-102 2571-102
v FFC_221
Explanation: Adapter I/O Register Test Failure
Failing Item:
2570-107 2570-107
v FFC_2571
Explanation: Enhanced Error Handling failure on bus.
Failing Item: 2571-103 2571-103
v FFC_221
Explanation: Timer Test Failure
Failing Item:
2570-108 2570-108
v FFC_2571
Explanation: Enhanced Error Handling failure on
adapter.
2571-104 2571-104
Failing Item:
Explanation: Interrupt Test Failure
v FFC_221
Failing Item:
v FFC_2571

56 Service request numbers

 2571-105 • 2576-103

2571-105 2571-105 2572-603 2572-603

Explanation: Internal Loop Back Test Failure Explanation: ELA indicates: 4764 is held in the Reset
condition.
Failing Item:
v FFC_2571 Failing Item:
v FFC_2572
2571-106 2571-106
2572-604 2572-604
Explanation: External Loop Back Test Failure
Explanation: ELA indicates: +3, +5, or +12v
Failing Item:
Overvoltage condition.
v FFC_2571
Failing Item:
v FFC_2572
2571-201 2571-201
Explanation: PCI COnfiguration I/O Test Failure
2572-605 2572-605
Failing Item:
Explanation: ELA indicates: Out of Temperature
v FFC_2571 Specification.
v FFC_221
Failing Item:
v FFC_2572
2571-601 2571-601
Explanation: Error log analysis indicates that this 2572-606 2572-606
device has failed due to an adapter reset failure.
Explanation: ELA indicates: X-ray or Dead Battery.
Failing Item:
Failing Item:
v FFC_2571
v FFC_2572

2571-602 2571-602
2572-607 2572-607
Explanation: Error log analysis indicates that this
device has failed due to a hardware error. Explanation: ELA indicates: Intrusion latch.

Failing Item: Failing Item:

v FFC_2571 v FFC_2572

2572-100 2572-100 2576-101 2576-101

Explanation: POST failed: Catastrophic error detected. Explanation: Enhanced Error Handling Failure on Bus

Failing Item: Failing Item:

v FFC_2572 v FFC_2576

2572-601 2572-601 2576-102 2576-102

Explanation: ELA indicates: Low Battery Warning. Explanation: Adapter I/O Register Test Failure

Failing Item: Failing Item:

v FFC_11A v FFC_2576

2572-602 2572-602 2576-103 2576-103

Explanation: ELA indicates: Mesh Violation - Tamper. Explanation: Timer Test Failure

Failing Item: Failing Item:

v FFC_2572 v FFC_2576

Service request numbers 57

2576-104 • 2578-607

2576-104 2576-104 2578-602 2578-602

Explanation: Interrupt Test Failure Explanation: Error Log Analysis indicates that this
adapter has failed due to a POST Failed
Failing Item:
v FFC_2576 Response: Use MAP0210 : General problem resolution.
Failing Item:
2576-105 2576-105 v FFC_2578
Explanation: Internal Loop Back Test Failure
2578-603 2578-603
Failing Item:
v FFC_2576 Explanation: Error Log Analysis indicates that this
adapter has failed due to a Tamper Error

2576-106 2576-106 Response: Use MAP0210 : General problem resolution.

Explanation: External Loop Back Test Failure Failing Item:

v FFC_2578
Failing Item:
v FFC_2576
2578-604 2578-604

2576-201 2576-201 Explanation: Error Log Analysis indicates that this

adapter has failed due to a Low Battery
Explanation: PCI COnfiguration I/O Test Failure
Response: Use MAP0210 : General problem resolution.
Failing Item:
Failing Item:
v FFC_2576
v FFC_2579
v FFC_221

2578-605 2578-605
2576-601 2576-601
Explanation: Error Log Analysis indicates that this
Explanation: Error log analysis indicates that this
adapter has failed due to a Request Timeout
device has failed due to an adapter reset failure.
Response: Use MAP0210 : General problem resolution.
Failing Item:
v FFC_2576 Failing Item:
v FFC_2578
2576-602 2576-602
2578-606 2578-606
Explanation: Error log analysis indicates that this
device has failed due to a hardware error. Explanation: Error Log Analysis indicates that this
adapter has failed due to a MB (Mini Boot) Request
Failing Item:
Timeout
v FFC_2576
Response: Use MAP0210 : General problem resolution.

2578-101 2578-101 Failing Item:

v FFC_2578
Explanation: POST TU Failure
Response: Use MAP0210 : General problem resolution.
2578-607 2578-607
Failing Item:
Explanation: Error Log Analysis indicates that this
v FFC_2578 adapter has failed due to a DMA Timeout
Response: Use MAP0210 : General problem resolution.
2578-601 2578-601
Failing Item:
Explanation: Error Log Analysis indicates that this
v FFC_2578
adapter has failed due to an Adapter OS Error
Response: Use MAP0210 : General problem resolution.
Failing Item:
v FFC_2578

58 Service request numbers

 2580-102 • 2580-149

v FFC_152
2580-102 2580-102
Explanation: A critical failure has occurred on an
2580-132 2580-132
undefined element.
Explanation: A critical fan failure has occurred.
Response: Go to MAP2010 : 7031-D24 or 7031-T24
START. Response: Go to MAP2010 : 7031-D24 or 7031-T24
START.
Failing Item:
v FFC_2580 Failing Item:
v FFC_166
2580-103 2580-103
2580-133 2580-133
Explanation: Non-critical failure has occurred on an
undefined element. Explanation: A non-critical fan failure has occurred.
Response: Go to MAP2010 : 7031-D24 or 7031-T24 Response: Go to MAP2010 : 7031-D24 or 7031-T24
START. START.
Failing Item: Failing Item:
v FFC_2580 v FFC_166

2580-104 2580-104 2580-134 2580-134

Explanation: An unrecoverable failure has occurred on Explanation: An unrecoverable fan failure has
an undefined element. occurred.
Response: Go to MAP2010 : 7031-D24 or 7031-T24 Response: Go to MAP2010 : 7031-D24 or 7031-T24
START. START.
Failing Item: Failing Item:
v FFC_2580 v FFC_166
v FFC_2580
2580-122 2580-122
Explanation: A critical power supply failure has 2580-148 2580-148
occurred. Explanation: The enclosure indicates a temperature
Response: Go to MAP2010 : 7031-D24 or 7031-T24 threshold warning.
START. Response: Go to MAP2010 : 7031-D24 or 7031-T24
Failing Item: START.
v FFC_152 Failing Item:
v FFC_166
2580-123 2580-123 v FFC_2580
Explanation: A non-critical power supply failure has
occurred. 2580-149 2580-149
Response: Go to MAP2010 : 7031-D24 or 7031-T24 Explanation: The enclosure indicates a temperature
START. threshold failure.
Failing Item: Response: Go to MAP2010 : 7031-D24 or 7031-T24
v FFC_152 START.
Failing Item:
2580-124 2580-124 v FFC_166
Explanation: An unrecoverable power supply failure v FFC_2580
has occurred.
Response: Go to MAP2010 : 7031-D24 or 7031-T24
START.
Failing Item:

Service request numbers 59

2580-152 • 2580-184

v FFC_2580
2580-152 2580-152
Explanation: A critical repeater card failure has
2580-172 2580-172
occurred.
Explanation: A critical enclosure services failure has
Response: Go to MAP2010 : 7031-D24 or 7031-T24
occurred.
START.
Response: Go to MAP2010 : 7031-D24 or 7031-T24
Failing Item:
START.
v FFC_2580
Failing Item:
v FFC_2580
2580-153 2580-153
Explanation: A non-critical repeater card failure has
2580-173 2580-173
occurred.
Explanation: A non-critical enclosure services failure
Response: Go to MAP2010 : 7031-D24 or 7031-T24
has occurred.
START.
Response: Go to MAP2010 : 7031-D24 or 7031-T24
Failing Item:
START.
v FFC_2580
Failing Item:
v FFC_2580
2580-154 2580-154
Explanation: An unrecoverable repeater card failure
2580-174 2580-174
has occurred.
Explanation: An unrecoverable enclosure services
Response: Go to MAP2010 : 7031-D24 or 7031-T24
failure has occurred.
START.
Response: Go to MAP2010 : 7031-D24 or 7031-T24
Failing Item:
START.
v FFC_2580
Failing Item:
v FFC_2580
2580-162 2580-162
Explanation: A critical VPD module failure has
2580-182 2580-182
occurred.
Explanation: A critical failure has occurred on a user
Response: Go to MAP2010 : 7031-D24 or 7031-T24
defined element.
START.
Failing Item:
Failing Item:
v FFC_2580
v FFC_2580

2580-183 2580-183
2580-163 2580-163
Explanation: A non-critical failure has occurred on a
Explanation: A non-critical VPD module failure has
user defined element.
occurred.
Response: Go to MAP2010 : 7031-D24 or 7031-T24
Response: Go to MAP2010 : 7031-D24 or 7031-T24
START.
START.
Failing Item:
Failing Item:
v FFC_2580
v FFC_2580

2580-184 2580-184
2580-164 2580-164
Explanation: An unrecoverable failure has occurred on
Explanation: An unrecoverable VPD module failure
a user defined element.
has occurred.
Response: Go to MAP2010 : 7031-D24 or 7031-T24
Response: Go to MAP2010 : 7031-D24 or 7031-T24
START.
START.
Failing Item:
Failing Item:
v FFC_2580

60 Service request numbers

 2580-192 • 2581-105

v FFC_2580
2580-192 2580-192
v FFC_891
Explanation: A critical failure has occurred on a user
defined element.
2580-204 2580-204
Response: Go to MAP2010 : 7031-D24 or 7031-T24
START. Explanation: There is a critical power supply or fan
failure.
Failing Item:
Response: Go to MAP2010 : 7031-D24 or 7031-T24
v FFC_2580
START.
Failing Item:
2580-193 2580-193
v FFC_152
Explanation: A non-critical failure has occurred on a
v FFC_166
user defined element.
Response: Go to MAP2010 : 7031-D24 or 7031-T24
2580-205 2580-205
START.
Explanation: There is a redundant power supply or
Failing Item:
fan failure.
v FFC_2580
Response: Go to MAP2010 : 7031-D24 or 7031-T24
START.
2580-194 2580-194
Failing Item:
Explanation: An unrecoverable failure has occurred on
v FFC_152
a user defined element.
v FFC_166
Response: Go to MAP2010 : 7031-D24 or 7031-T24
START.
2581-101 2581-101
Failing Item:
Explanation: Local Memory Test Failure
v FFC_2580
Failing Item:
2580-201 2580-201 v FFC_2581

Explanation: Device configuration error.

2581-102 2581-102
Response: Go to MAP2010 : 7031-D24 or 7031-T24
START. Explanation: Local Memory Test Failure

Failing Item: Failing Item:

v FFC_2580 v FFC_2581
v FFC_891
2581-103 2581-103
2580-202 2580-202 Explanation: Memory Test Failure
Explanation: The enclosure failed to open. Failing Item:
Response: Go to MAP2010 : 7031-D24 or 7031-T24 v FFC_2581
START.
Failing Item: 2581-104 2581-104
v FFC_2580 Explanation: NVRAM Test Failure
v FFC_891 Failing Item:
v FFC_2581
2580-203 2580-203
Explanation: The enclosure failed to return inquiry 2581-105 2581-105
data.
Explanation: Flash Test Failure
Response: Go to MAP2010 : 7031-D24 or 7031-T24
START. Failing Item:
v FFC_2581
Failing Item:

Service request numbers 61

2581-106 • 2583-104

2581-106 2581-106 2581-603 2581-603

Explanation: Internal Wrap Test Failure Explanation: Error log analysis indicates that an
adapter error has occurred.
Failing Item:
v FFC_2581 Failing Item:
v FFC_2581
2581-107 2581-107
2581-604 2581-604
Explanation: External Wrap Test Failure
Explanation: Error log analysis indicates that a fatal
Failing Item:
error has occurred.
v FFC_2581
Failing Item:
v FFC_2581
2581-108 2581-108
Explanation: DMA Test Failure
2581-605 2581-605
Failing Item:
Explanation: Error log analysis indicates that an
v FFC_2581 adapter error has occurred.
Failing Item:
2581-109 2581-109
v FFC_2581
Explanation: Enhanced Error Handling Failure on bus
Failing Item: 2581-606 2581-606
v FFC_221 Explanation: Error log analysis indicates that an
unknown adapter hardware error has occurred.
2581-110 2581-110 Failing Item:
Explanation: Enhanced Error Handling Failure on v FFC_2581
adapter
Failing Item: 2583-101 2583-101
v FFC_2581 Explanation: Local Memory Test Failure
Failing Item:
2581-201 2581-201
v FFC_2583
Explanation: Configuration and I/O Register Test
Failure
2583-102 2583-102
Failing Item:
Explanation: Local Memory Test Failure
v FFC_2581
Failing Item:
v FFC_221
v FFC_2583

2581-601 2581-601
2583-103 2583-103
Explanation: Error log analysis indicates that the
adapter self-test failed. Explanation: Memory Test Failure

Failing Item: Failing Item:

v FFC_2581 v FFC_2583

2581-602 2581-602 2583-104 2583-104

Explanation: Error log analysis indicates that an Explanation: NVRAM Test Failure
NVRAM failure on the adapter has occurred. Failing Item:
Failing Item: v FFC_2583
v FFC_2581

62 Service request numbers

 2583-105 • 2584-202

2583-105 2583-105 2583-602 2583-602

Explanation: Flash Test Failure Explanation: Error log analysis indicates that an
NVRAM failure on the adapter has occurred.
Failing Item:
v FFC_2583 Failing Item:
v FFC_2583
2583-106 2583-106
2583-603 2583-603
Explanation: Internal Wrap Test Failure
Explanation: Error log analysis indicates that an
Failing Item:
adapter error has occurred.
v FFC_2583
Failing Item:
v FFC_2583
2583-107 2583-107
Explanation: External Wrap Test Failure
2583-604 2583-604
Failing Item:
Explanation: Error log analysis indicates that a fatal
v FFC_2583 error has occurred.
Failing Item:
2583-108 2583-108
v FFC_2583
Explanation: DMA Test Failure
Failing Item: 2583-605 2583-605
v FFC_2583 Explanation: Error log analysis indicates that an
adapter error has occurred.
2583-109 2583-109 Failing Item:
Explanation: Enhanced Error Handling Failure on bus v FFC_2583
Failing Item:
v FFC_221 2583-606 2583-606
Explanation: Error log analysis indicates that an
2583-110 2583-110 unknown adapter hardware error has occurred.

Explanation: Enhanced Error Handling Failure on Failing Item:

adapter v FFC_2583
Failing Item:
v FFC_2583 2584-101 2584-101
Explanation: Unable to open DVD-ROM device driver.
2583-201 2583-201 Failing Item:
Explanation: Configuration and I/O Register Test v FFC_2584
Failure
Failing Item: 2584-201 2584-201
v FFC_2583 Explanation: Unable to configure adapter.
v FFC_221
Failing Item:
v FFC_25A0
2583-601 2583-601
Explanation: Error log analysis indicates that the 2584-202 2584-202
adapter self-test failed.
Explanation: Unable to configure the device.
Failing Item:
Failing Item:
v FFC_2583
v FFC_2584
v FFC_25A0

Service request numbers 63

2584-203 • 2585-206

v MEDIA
2584-702 2584-702
Explanation: ELA indicates drive hardware failure.
2584-203 2584-203
Failing Item:
Explanation: Unable to open IDE adapter driver.
v FFC_2584
Failing Item:
v FFC_25A0
2585-101 2585-101
Explanation: Unable to open DVD-ROM device driver.
2584-204 2584-204
Failing Item:
Explanation: The Inquire command failed.
v FFC_2585
Failing Item:
v MEDIA
2585-201 2585-201
v FFC_2584
Explanation: Unable to configure adapter.

2584-205 2584-205 Failing Item:

v FFC_25A0
Explanation: The Read Sense Data command failed.
Failing Item:
2585-202 2585-202
v FFC_2584
Explanation: Unable to configure the device.
v MEDIA
Failing Item:
2584-206 2584-206 v FFC_2585
v FFC_25A0
Explanation: The Test Unit Ready command failed.
v MEDIA
Failing Item:
v FFC_2584
2585-203 2585-203
Explanation: Unable to open IDE adapter driver.
2584-207 2584-207
Failing Item:
Explanation: A media error was detected.
v FFC_25A0
Response: Try switching out the media. If the problem
persists, go to MAP0210 : General problem resolution.
2585-204 2585-204
Failing Item:
Explanation: The Inquire command failed.
v MEDIA
v FFC_2584 Failing Item:
v MEDIA
2584-210 2584-210 v FFC_2585

Explanation: The Prevent Media Removal or Allow

Media Removal command failed. 2585-205 2585-205

Failing Item: Explanation: The Read Sense Data command failed.

v FFC_2584 Failing Item:
v FFC_2585
2584-701 2584-701 v MEDIA
Explanation: ELA indicates drive hardware failure.
2585-206 2585-206
Failing Item:
v FFC_2584 Explanation: The Test Unit Ready command failed.
Failing Item:
v FFC_2585

64 Service request numbers

 2585-207 • 2587-211

2585-207 2585-207 2587-203 2587-203

Explanation: A media error was detected. Explanation: Unable to open device driver.
Response: Try switching out the media. If the problem Failing Item:
persists, go to MAP0210 : General problem resolution. v FFC_25A0
Failing Item:
v MEDIA 2587-204 2587-204
v FFC_2585 Explanation: The Inquire command failed.
Failing Item:
2585-210 2585-210
v MEDIA
Explanation: The Prevent Media Removal or Allow v FFC_2587
Media Removal command failed.
Failing Item: 2587-205 2587-205
v FFC_2585
Explanation: The Read Sense Data command failed.
Failing Item:
2585-701 2585-701
v FFC_2587
Explanation: ELA indicates drive hardware failure.
v MEDIA
Failing Item:
v FFC_2585 2587-206 2587-206
Explanation: The Test Unit Ready command failed.
2585-702 2585-702
Failing Item:
Explanation: ELA indicates drive hardware failure.
v FFC_2587
Failing Item:
v FFC_2585 2587-208 2587-208
Explanation: The DVD-ROM Play Audio command
2587-101 2587-101 failed.
Explanation: Unable to open device driver. Failing Item:
Failing Item: v FFC_2587
v FFC_2587 v MEDIA

2587-201 2587-201 2587-209 2587-209

Explanation: Unable to configure adapter. Explanation: No tone during audio test.
Failing Item: Failing Item:
v FFC_25A0 v FFC_2587

2587-202 2587-202 2587-210 2587-210

Explanation: Unable to configure the device. Explanation: The Prevent Media Removal or Allow
Media Removal or command failed.
Failing Item:
v FFC_2587 Failing Item:
v FFC_25A0 v FFC_2587
v MEDIA
2587-211 2587-211
Explanation: DVD-ROM drive indicates an error.
Failing Item:
v FFC_2587

Service request numbers 65

2587-212 • 2588-211

2587-212 2587-212 2588-205 2588-205

Explanation: The Write/Read/Compare Test Failed. Explanation: The Read Sense Data command failed.
Failing Item: Failing Item:
v FFC_2587 v FFC_2588
v MEDIA v MEDIA

2587-701 2587-701 2588-206 2588-206

Explanation: ELA indicates drive hardware failure. Explanation: The Test Unit Ready command failed.
Failing Item: Failing Item:
v FFC_2587 v FFC_2588

2587-702 2587-702 2588-207 2588-207

Explanation: ELA indicates drive hardware failure. Explanation: A media error was detected.
Failing Item: Response: Try switching out the media. If the problem
v FFC_2587 persists, go to MAP0210 : General problem resolution.
Failing Item:
2588-101 2588-101 v MEDIA
Explanation: Unable to open device driver. v FFC_2588

Failing Item:
2588-208 2588-208
v FFC_2588
Explanation: The DVD-ROM Play Audio command
failed.
2588-201 2588-201
Failing Item:
Explanation: Unable to configure adapter.
v FFC_2588
Failing Item:
v MEDIA
v FFC_25A0

2588-209 2588-209
2588-202 2588-202
Explanation: No tone during audio test.
Explanation: Unable to configure the device.
Failing Item:
Failing Item:
v FFC_2588
v FFC_2588
v FFC_25A0
2588-210 2588-210
v MEDIA
Explanation: The Prevent Media Removal or Allow
Media Removal or command failed.
2588-203 2588-203
Failing Item:
Explanation: Unable to open device driver.
v FFC_2588
Failing Item:
v FFC_25A0 2588-211 2588-211
Explanation: DVD-ROM drive indicates an error.
2588-204 2588-204
Failing Item:
Explanation: The Inquire command failed.
v FFC_2588
Failing Item:
v MEDIA
v FFC_2588

66 Service request numbers

 2588-212 • 2590-211

2588-212 2588-212 2590-205 2590-205

Explanation: The Write/Read/Compare Test Failed. Explanation: The Read Sense Data command failed.
Failing Item: Failing Item:
v FFC_2588 v FFC_2590
v MEDIA v MEDIA

2588-701 2588-701 2590-206 2590-206

Explanation: ELA indicates drive hardware failure. Explanation: The Test Unit Ready command failed.
Failing Item: Failing Item:
v FFC_2588 v FFC_2590

2588-702 2588-702 2590-207 2590-207

Explanation: ELA indicates drive hardware failure. Explanation: A media error was detected.
Failing Item: Response: Try switching out the media. If the problem
v FFC_2588 persists, go to MAP0210 : General problem resolution.
Failing Item:
2590-101 2590-101 v MEDIA
Explanation: Unable to open CD-ROM device driver. v FFC_2590

Failing Item:
2590-208 2590-208
v FFC_2590
Explanation: The CD-ROM Play Audio command
failed.
2590-201 2590-201
Failing Item:
Explanation: Unable to configure adapter.
v FFC_2590
Failing Item:
v MEDIA
v FFC_25A0

2590-209 2590-209
2590-202 2590-202
Explanation: No tone during audio test.
Explanation: Unable to configure the device.
Failing Item:
Failing Item:
v FFC_2590
v FFC_2590
v FFC_25A0
2590-210 2590-210
v MEDIA
Explanation: The Prevent Media Removal or Allow
Media Removal command failed.
2590-203 2590-203
Failing Item:
Explanation: Unable to open IDE adapter driver.
v FFC_2590
Failing Item:
v FFC_25A0 2590-211 2590-211
Explanation: CD-ROM drive indicates an error.
2590-204 2590-204
Failing Item:
Explanation: The Inquire command failed.
v FFC_2590
Failing Item:
v MEDIA
v FFC_2590

Service request numbers 67

2590-701 • 2592-202

2590-701 2590-701 2591-206 2591-206

Explanation: ELA indicates drive hardware failure. Explanation: The Test Unit Ready command failed.
Failing Item: Failing Item:
v FFC_2590 v FFC_2591

2590-702 2590-702 2591-207 2591-207

Explanation: ELA indicates drive hardware failure. Explanation: A media error was detected.
Failing Item: Response: Try switching out the media. If the problem
v FFC_2590 persists, go to MAP0210 : General problem resolution.
Failing Item:
2591-101 2591-101 v MEDIA
Explanation: Unable to open DVD-ROM device driver. v FFC_2591

Failing Item:
2591-210 2591-210
v FFC_2591
Explanation: The Prevent Media Removal or Allow
Media Removal command failed.
2591-201 2591-201
Failing Item:
Explanation: Unable to configure adapter.
v FFC_2591
Failing Item:
v FFC_25A0
2591-701 2591-701
Explanation: ELA indicates drive hardware failure.
2591-202 2591-202
Failing Item:
Explanation: Unable to configure the device.
v FFC_2591
Failing Item:
v FFC_2591
2591-702 2591-702
v FFC_25A0
Explanation: ELA indicates drive hardware failure.
v MEDIA
Failing Item:
2591-203 2591-203 v FFC_2591

Explanation: Unable to open IDE adapter driver.

2592-101 2592-101
Failing Item:
Explanation: Unable to open slimline DVD-ROM
v FFC_25A0
device driver.
Failing Item:
2591-204 2591-204
v FFC_2592
Explanation: The Inquire command failed.
Failing Item: 2592-201 2592-201
v MEDIA
Explanation: Unable to configure adapter.
v FFC_2591
Failing Item:
v FFC_25A0
2591-205 2591-205
Explanation: The Read Sense Data command failed.
2592-202 2592-202
Failing Item:
Explanation: Unable to configure the device.
v FFC_2591
Failing Item:
v MEDIA
v FFC_2592
v FFC_25A0

68 Service request numbers

 2592-203 • 2593-206

v MEDIA
2592-702 2592-702
Explanation: ELA indicates drive hardware failure.
2592-203 2592-203
Failing Item:
Explanation: Unable to open IDE adapter driver.
v FFC_2592
Failing Item:
v FFC_25A0
2593-101 2593-101
Explanation: Unable to open device driver.
2592-204 2592-204
Failing Item:
Explanation: The Inquire command failed.
v FFC_2593
Failing Item:
v MEDIA
2593-201 2593-201
v FFC_2592
Explanation: Unable to configure adapter.

2592-205 2592-205 Failing Item:

v FFC_25A0
Explanation: The Read Sense Data command failed.
Failing Item:
2593-202 2593-202
v FFC_2592
Explanation: Unable to configure the device.
v MEDIA
Failing Item:
2592-206 2592-206 v FFC_2593
v FFC_25A0
Explanation: The Test Unit Ready command failed.
v MEDIA
Failing Item:
v FFC_2592
2593-203 2593-203
Explanation: Unable to open device driver.
2592-207 2592-207
Failing Item:
Explanation: A media error was detected.
v FFC_25A0
Response: Try switching out the media. If the problem
persists, go to MAP0210 : General problem resolution.
2593-204 2593-204
Failing Item:
Explanation: The Inquire command failed.
v MEDIA
v FFC_2592 Failing Item:
v MEDIA
2592-210 2592-210 v FFC_2593

Explanation: The Prevent Media Removal or Allow

Media Removal command failed. 2593-205 2593-205

Failing Item: Explanation: The Read Sense Data command failed.

v FFC_2592 Failing Item:
v FFC_2593
2592-701 2592-701 v MEDIA
Explanation: ELA indicates drive hardware failure.
2593-206 2593-206
Failing Item:
v FFC_2592 Explanation: The Test Unit Ready command failed.
Failing Item:
v FFC_2593

Service request numbers 69

2593-207 • 25A2-206

2593-207 2593-207 2593-702 2593-702

Explanation: A media error was detected. Explanation: ELA indicates drive hardware failure.
Response: Try switching out the DVD media. If the Failing Item:
problem persists, go to MAP0210 : General problem v FFC_2593
resolution.
Failing Item: 25A2-101 25A2-101
v MEDIA
Explanation: Unable to open device driver.
v FFC_2593
Failing Item:
v FFC_25A2
2593-208 2593-208
Explanation: The DVD-ROM Play Audio command
25A2-201 25A2-201
failed.
Explanation: Unable to configure adapter.
Failing Item:
v FFC_2593 Failing Item:
v MEDIA v FFC_2D02

2593-209 2593-209 25A2-202 25A2-202

Explanation: No tone during audio test. Explanation: Unable to configure the device.

Failing Item: Failing Item:

v FFC_2593 v FFC_25A2
v FFC_2D02
2593-210 2593-210 v MEDIA

Explanation: The Prevent Media Removal or Allow

Media Removal or command failed. 25A2-203 25A2-203

Failing Item: Explanation: Unable to open device driver.

v FFC_2593 Failing Item:
v FFC_2D02
2593-211 2593-211
Explanation: DVD-ROM drive indicates an error. 25A2-204 25A2-204

Failing Item: Explanation: The Inquire command failed.

v FFC_2593 Failing Item:
v MEDIA
2593-212 2593-212 v FFC_25A2
Explanation: The Write/Read/Compare Test Failed.
25A2-205 25A2-205
Failing Item:
v FFC_2593 Explanation: The Read Sense Data command failed.
v MEDIA Failing Item:
v FFC_25A2
2593-701 2593-701 v MEDIA
Explanation: ELA indicates drive hardware failure.
25A2-206 25A2-206
Failing Item:
v FFC_2593 Explanation: The Test Unit Ready command failed.
Failing Item:
v FFC_25A2

70 Service request numbers

 25A2-207 • 25B9-108

25A2-207 25A2-207 25A2-702 25A2-702

Explanation: A media error was detected. Explanation: ELA indicates drive hardware failure.
Response: Try switching out the DVD media. If the Failing Item:
problem persists, go to MAP0210 : General problem v FFC_25A2
resolution.
Failing Item: 25B9-101 25B9-101
v MEDIA
Explanation: Local Memory Test Failure
v FFC_25A2
Failing Item:
v FFC_25B9
25A2-208 25A2-208
Explanation: The Play Audio command failed.
25B9-102 25B9-102
Failing Item:
Explanation: Local Memory Test Failure
v FFC_25A2
Failing Item:
v MEDIA
v FFC_25B9

25A2-209 25A2-209
25B9-103 25B9-103
Explanation: No tone during audio test.
Explanation: Memory Test Failure
Failing Item:
Failing Item:
v FFC_25A2
v FFC_25B9

25A2-210 25A2-210
25B9-104 25B9-104
Explanation: The Prevent Media Removal or Allow
Media Removal or command failed. Explanation: NVRAM Test Failure

Failing Item: Failing Item:

v FFC_25A2 v FFC_25B9

25A2-211 25A2-211 25B9-105 25B9-105

Explanation: Drive indicates an error. Explanation: Flash Test Failure

Failing Item: Failing Item:

v FFC_25A2 v FFC_25B9

25A2-212 25A2-212 25B9-106 25B9-106

Explanation: The Write/Read/Compare Test Failed. Explanation: Internal Wrap Test Failure

Failing Item: Failing Item:

v FFC_25A2 v FFC_25B9
v MEDIA
25B9-107 25B9-107
25A2-701 25A2-701 Explanation: External Wrap Test Failure
Explanation: ELA indicates drive hardware failure. Failing Item:
Failing Item: v FFC_25B9
v FFC_25A2
25B9-108 25B9-108
Explanation: DMA Test Failure
Failing Item:
v FFC_25B9

Service request numbers 71

25B9-109 • 25C0-107

v FFC_25B9
25B9-109 25B9-109
Explanation: Enhanced Error Handling Failure on bus
25B9-606 25B9-606
Failing Item:
Explanation: Error log analysis indicates that an
v FFC_221 unknown adapter hardware error has occurred.
Failing Item:
25B9-110 25B9-110
v FFC_25B9
Explanation: Enhanced Error Handling Failure on
adapter
25C0-101 25C0-101
Failing Item:
Explanation: Enhanced Error Handling Failure on bus.
v FFC_25B9
Failing Item:
v FFC_221
25B9-201 25B9-201
Explanation: Configuration and I/O Register Test
25C0-102 25C0-102
Failure
Explanation: Enhanced Error Handling Logic Failure.
Failing Item:
v FFC_25B9 Failing Item:
v FFC_221 v FFC_293

25B9-601 25B9-601 25C0-103 25C0-103

Explanation: Error log analysis indicates that the Explanation: Enhanced Error Handling Failure while
adapter self-test failed. testing adapter.

Failing Item: Failing Item:

v FFC_25B9 v FFC_25C0
v FFC_221
25B9-602 25B9-602
25C0-104 25C0-104
Explanation: Error log analysis indicates that an
NVRAM failure on the adapter has occurred. Explanation: Internal wrap test failure (10 Mbps).
Failing Item: Failing Item:
v FFC_25B9 v FFC_25C0

25B9-603 25B9-603 25C0-105 25C0-105

Explanation: Error log analysis indicates that an Explanation: Internal wrap test failure (100 Mbps).
adapter error has occurred.
Failing Item:
Failing Item: v FFC_25C0
v FFC_25B9
25C0-106 25C0-106
25B9-604 25B9-604
Explanation: Internal wrap test failure (1000 Mbps).
Explanation: Error log analysis indicates that a fatal
error has occurred. Failing Item:
v FFC_25C0
Failing Item:
v FFC_25B9
25C0-107 25C0-107

25B9-605 25B9-605 Explanation: External wrap test failure (10 Mbps).

Explanation: Error log analysis indicates that an Failing Item:

adapter error has occurred. v FFC_25C0
Failing Item:

72 Service request numbers

 25C0-108 • 25C1-201

25C0-108 25C0-108 25C1-102 25C1-102

Explanation: External wrap test failure (100 Mbps). Explanation: Enhanced Error Handling Logic Failure.
Failing Item: Failing Item:
v FFC_25C0 v FFC_293

25C0-201 25C0-201 25C1-103 25C1-103

Explanation: Registers test failure. Explanation: Enhanced Error Handling Failure while
testing adapter.
Failing Item:
v FFC_25C0 Failing Item:
v FFC_221 v FFC_25C1
v FFC_221
25C0-701 25C0-701
25C1-104 25C1-104
Explanation: Failure to initialize due to a self-test
failure. Explanation: Internal wrap test failure (10 Mbps).
Failing Item: Failing Item:
v FFC_25C0 v FFC_25C1

25C0-702 25C0-702 25C1-105 25C1-105

Explanation: Failure to recover from an EEH event. Explanation: Internal wrap test failure (100 Mbps).
Failing Item: Failing Item:
v FFC_25C0 v FFC_25C1
v FFC_221
25C1-106 25C1-106
25C0-703 25C0-703 Explanation: Internal wrap test failure (1000 Mbps).
Explanation: Failure to initialize due to a problem Failing Item:
while reading the EEPROM on the adapter.
v FFC_25C1
Failing Item:
v FFC_25C0 25C1-107 25C1-107
Explanation: External wrap test failure (10 Mbps).
25C0-704 25C0-704
Failing Item:
Explanation: Device has attempted error recover.
v FFC_25C1
Failing Item:
v FFC_25C0 25C1-108 25C1-108
v FFC_221
Explanation: External wrap test failure (100 Mbps).
Failing Item:
25C0-705 25C0-705
v FFC_25C1
Explanation: Device has attempted error recovery.
Failing Item: 25C1-201 25C1-201
v FFC_25C0
Explanation: Registers test failure.
v FFC_221
Failing Item:
v FFC_25C1
25C1-101 25C1-101
v FFC_221
Explanation: Enhanced Error Handling Failure on bus.
Failing Item:
v FFC_221

Service request numbers 73

25C1-701 • 25C2-702

25C1-701 25C1-701 25C2-104 25C2-104

Explanation: Failure to initialize due to a self-test Explanation: Internal wrap test failure (10 Mbps).
failure.
Failing Item:
Failing Item: v FFC_25C2
v FFC_25C1
25C2-105 25C2-105
25C1-702 25C1-702
Explanation: Internal wrap test failure (100 Mbps).
Explanation: Failure to recover from an EEH event.
Failing Item:
Failing Item: v FFC_25C2
v FFC_25C1
v FFC_221 25C2-106 25C2-106
Explanation: Internal wrap test failure (1000 Mbps).
25C1-703 25C1-703
Failing Item:
Explanation: Failure to initialize due to a problem
v FFC_25C2
while reading the EEPROM on the adapter.
Failing Item:
25C2-107 25C2-107
v FFC_25C1
Explanation: External wrap test failure (10 Mbps).

25C1-704 25C1-704 Failing Item:

v FFC_25C2
Explanation: Device has attempted error recovery.
Failing Item:
25C2-108 25C2-108
v FFC_25C1
Explanation: External wrap test failure (100 Mbps).
v FFC_221
Failing Item:
25C1-705 25C1-705 v FFC_25C2

Explanation: Device has attempted error recovery.

25C2-201 25C2-201
Failing Item:
Explanation: Registers test failure.
v FFC_25C1
v FFC_221 Failing Item:
v FFC_25C2
25C2-101 25C2-101 v FFC_221

Explanation: Enhanced Error Handling Failure on bus.

25C2-701 25C2-701
Failing Item:
Explanation: Failure to initialize due to a self-test
v FFC_221
failure.
Failing Item:
25C2-103 25C2-103
v FFC_25C2
Explanation: Enhanced Error Handling Failure while
testing adapter.
25C2-702 25C2-702
Failing Item:
Explanation: Failure to recover from an EEH event.
v FFC_25C2
v FFC_221 Failing Item:
v FFC_25C2
v FFC_221

74 Service request numbers

 25C2-703 • 25C3-705

25C2-703 25C2-703 25C3-107 25C3-107

Explanation: Failure to initialize due to a problem Explanation: External wrap test failure (10 Mbps).
while reading the EEPROM on the adapter.
Failing Item:
Failing Item: v FFC_25C3
v FFC_25C2
25C3-108 25C3-108
25C2-704 25C2-704
Explanation: External wrap test failure (100 Mbps).
Explanation: Device has attempted error recovery.
Failing Item:
Failing Item: v FFC_25C3
v FFC_25C2
v FFC_221 25C3-201 25C3-201
Explanation: Registers test failure.
25C2-705 25C2-705
Failing Item:
Explanation: Enhanced Error Handling failure on bus.
v FFC_25C3
Failing Item: v FFC_221
v FFC_25C3
v FFC_221 25C3-701 25C3-701
Explanation: Failure to initialize due to a self-test
25C3-101 25C3-101 failure.
Explanation: Enhanced Error Handling Failure on bus. Failing Item:
Failing Item: v FFC_25C3
v FFC_25C3
25C3-702 25C3-702
25C3-103 25C3-103 Explanation: Failure to recover from an EEH event.
Explanation: Enhanced Error Handling Failure while Failing Item:
testing adapter.
v FFC_25C3
Failing Item: v FFC_221
v FFC_25C3
v FFC_221 25C3-703 25C3-703
Explanation: Failure to initialize due to a problem
25C3-104 25C3-104 while reading the EEPROM on the adapter.
Explanation: Internal wrap test failure (10 Mbps). Failing Item:
Failing Item: v FFC_25C3
v FFC_25C3
25C3-704 25C3-704
25C3-105 25C3-105 Explanation: Device has attempted error recovery.
Explanation: Internal wrap test failure (100 Mbps). Failing Item:
Failing Item: v FFC_25C3
v FFC_25C3 v FFC_221

25C3-106 25C3-106 25C3-705 25C3-705

Explanation: Internal wrap test failure (1000 Mbps). Explanation: Enhanced Error Handling failure on bus.
Failing Item: Failing Item:
v FFC_25C3 v FFC_25C3
v FFC_221

Service request numbers 75

25C4-201 • 25E5-003

25C4-201 25C4-201 25D0-108 25D0-108

Explanation: Configuration Error. Explanation: Loop back failed.
Failing Item: Failing Item:
v FFC_25C4 v FFC_25D0
v FFC_221
25D2-101 25D2-101
25C4-601 25C4-601 Explanation: Adapter configuration error .
Explanation: Download firmware error. Failing Item:
Failing Item: v FFC_25D2
v FFC_25C4
25D2-710 25D2-710
25C4-602 25C4-602 Explanation: Permanent adapter failure.
Explanation: EEPROM read error. Failing Item:
Failing Item: v FFC_25D2
v FFC_25C4
25D2-711 25D2-711
25C4-701 25C4-701 Explanation: Excessive temporary adapter failures.
Explanation: Permanent adapter failure. Failing Item:
Failing Item: v FFC_25D2
v FFC_25C4
v FFC_221 25E5-001 25E5-001
Explanation: Adapter problem
25D0-099 25D0-099
Failing Item:
Explanation: Audio System error log entry. v FFC_25E5
Failing Item: v FFC_221
v FFC_25D0 v MONITOR
v CABLE
25D0-101 25D0-101
Explanation: Audio Subsystem failed. 25E5-002 25E5-002

Failing Item: Explanation: Display problem

v FFC_25D0 Failing Item:
v SOFTWARE v FFC_25E5
v MONITOR
25D0-102 25D0-102 v CABLE
Explanation: CS4232 failed.
25E5-003 25E5-003
Failing Item:
v FFC_25D0 Explanation: Software error
Failing Item:
25D0-103 25D0-103 v SOFTWARE
Explanation: Clock control failed. v FFC_25E5

Failing Item:
v FFC_25D0

76 Service request numbers

 25E6-001 • 2600-203

25E6-001 25E6-001 2600-105 2600-105

Explanation: Adapter problem Explanation: The Internal Wrap test failed.
Failing Item: Failing Item:
v FFC_25E6 v FFC_2600
v FFC_221
v MONITOR_OR_CABLE 2600-106 2600-106
v FFC_25E7 Explanation: The Gigabaud Link Module (GLM) Wrap
Test Failure.
25E6-002 25E6-002 Failing Item:
Explanation: Display problem v FFC_2600
Failing Item:
v FFC_25E6 2600-107 2600-107
v MONITOR_OR_CABLE Explanation: The External Wrap test failed.
v FFC_25E7 Failing Item:
v FFC_2600
25E6-003 25E6-003
Explanation: Software error 2600-109 2600-109
Failing Item: Explanation: Enhanced Error Handling Failure on
v SOFTWARE EADs chip.
v FFC_25E6 Failing Item:
v FFC_221
2600-101 2600-101
Explanation: The Fibre Channel Adapter configuration 2600-110 2600-110
failed. Explanation: Enhanced Error Handling Failure on
Failing Item: adapter.
v FFC_2600 Failing Item:
v FFC_2600
2600-102 2600-102
Explanation: The Reset test failed. 2600-201 2600-201

Failing Item: Explanation: The Configuration Register test failed.

v FFC_2600 Failing Item:
v FFC_2600
2600-103 2600-103 v FFC_221
Explanation: The Register test failed.
2600-202 2600-202
Failing Item:
v FFC_2600 Explanation: The Interrupt test failed.
Failing Item:
2600-104 2600-104 v FFC_2600
Explanation: The SRAM test failed. v FFC_221

Failing Item:
2600-203 2600-203
v FFC_2600
Explanation: The PCI Wrap test failed.
Failing Item:
v FFC_2600
v FFC_221

Service request numbers 77

2600-204 • 2601-110

v FFC_2600
2600-204 2600-204
Explanation: The DMA test failed.
2601-102 2601-102
Failing Item:
Explanation: The Reset test failed.
v FFC_2600
Failing Item:
v FFC_221
v FFC_2601

2600-205 2600-205
2601-103 2601-103
Explanation: I/O error on a read/write operation.
Explanation: The Register test failed.
Failing Item:
Failing Item:
v FFC_2600
v FFC_2601
v FFC_221

2601-104 2601-104
2600-701 2600-701
Explanation: The SRAM test failed.
Explanation: Error log analysis indicates that an error
has occurred with the adapter. Failing Item:
Failing Item: v FFC_2601
v FFC_2600
v FFC_221 2601-105 2601-105
Explanation: The Internal Wrap test failed.
2600-703 2600-703 Failing Item:
Explanation: Error log analysis indicates that an v FFC_2601
unknown adapter error has occurred.
Failing Item: 2601-106 2601-106
v FFC_2600 Explanation: The Gigabaud Link Module (GLM) Wrap
Test Failure.
2600-704 2600-704 Failing Item:
Explanation: Error log analysis indicates that an v FFC_2601
adapter error has occurred.
Failing Item: 2601-107 2601-107
v FFC_2600 Explanation: The External Wrap test failed.
Failing Item:
2600-705 2600-705
v FFC_2601
Explanation: A parity error has been detected. The
adapter must be replaced immediately. Failure to do so
could result in data being read or written incorrectly. 2601-108 2601-108

Failing Item: Explanation: Enhanced Error Handling Failure on bus

v FFC_2600 Failing Item:

v FFC_221
2600-706 2600-706
Explanation: A fatal hardware error has occurred. This 2601-110 2601-110
adapter was successfully taken offline. It will remain Explanation: Enhanced Error Handling Failure on
offline until reconfigured or the system is rebooted. adapter
This adapter must be replaced and not brought back
online. Failure to adhere to this action could result in Failing Item:
data being read or written incorrectly or in the loss of v FFC_2601
data.
Failing Item:

78 Service request numbers

 2601-201 • 2602-106

v FFC_2601
2601-201 2601-201
Explanation: The Configuration Register test failed.
2601-705 2601-705
Failing Item:
Explanation: A parity error has been detected. The
v FFC_2601 adapter must be replaced immediately. Failure to do so
v FFC_221 could result in data being read or written incorrectly.
Failing Item:
2601-202 2601-202 v FFC_2601
Explanation: The Interrupt test failed.
Failing Item: 2601-706 2601-706
v FFC_2601 Explanation: A fatal hardware error has occurred. This
v FFC_221 adapter was successfully taken offline. It will remain
offline until reconfigured or the system is rebooted.
This adapter must be replaced and not brought back
2601-203 2601-203 online. Failure to adhere to this action could result in
Explanation: The PCI Wrap test failed. data being read or written incorrectly or in the loss of
data.
Failing Item:
Failing Item:
v FFC_2601
v FFC_2601

2601-204 2601-204
2602-102 2602-102
Explanation: The DMA test failed.
Explanation: The Reset test failed.
Failing Item:
Failing Item:
v FFC_2601
v FFC_2602
v FFC_221

2602-103 2602-103
2601-205 2601-205
Explanation: The Register test failed.
Explanation: I/O error on a read/write operation.
Failing Item:
Failing Item:
v FFC_2602
v FFC_2601
v FFC_221
2602-104 2602-104

2601-701 2601-701 Explanation: The SRAM test failed.

Explanation: Error log analysis indicates that an error Failing Item:

has occurred with the adapter. v FFC_2602
Failing Item:
v FFC_2601 2602-105 2602-105
Explanation: The Internal Wrap test failed.
2601-703 2601-703 Failing Item:
Explanation: Error log analysis indicates that an v FFC_2602
unknown adapter error has occurred.
Failing Item: 2602-106 2602-106
v FFC_2601 Explanation: The Gigabaud Link Module (GLM) Wrap
Test Failure.
2601-704 2601-704 Failing Item:
Explanation: Error log analysis indicates that an v FFC_2602
adapter error has occurred.
Failing Item:

Service request numbers 79

2602-107 • 2603-103

2602-107 2602-107 2602-701 2602-701

Explanation: The External Wrap test failed. Explanation: Error log analysis indicates that an error
has occurred with the adapter.
Failing Item:
v FFC_2602 Failing Item:
v FFC_2602
2602-108 2602-108
2602-703 2602-703
Explanation: Enhanced Error Handling Failure on bus
Explanation: Error log analysis indicates that an
Failing Item:
unknown adapter error has occurred.
v FFC_221
Failing Item:
v FFC_2602
2602-110 2602-110
Explanation: Enhanced Error Handling Failure on
2602-704 2602-704
adapter
Explanation: Error log analysis indicates that an
Failing Item:
adapter error has occurred.
v FFC_2602
Failing Item:
v FFC_2602
2602-201 2602-201
Explanation: The Configuration Register test failed.
2602-705 2602-705
Failing Item:
Explanation: A parity error has been detected. The
v FFC_2602 adapter must be replaced immediately. Failure to do so
v FFC_221 could result in data being read or written incorrectly.
Failing Item:
2602-202 2602-202 v FFC_2602
Explanation: The Interrupt test failed.
Failing Item: 2602-706 2602-706

v FFC_2602 Explanation: A fatal hardware error has occurred. This

v FFC_221 adapter was successfully taken offline. It will remain
offline until reconfigured or the system is rebooted.
This adapter must be replaced and not brought back
2602-203 2602-203 online. Failure to adhere to this action could result in
data being read or written incorrectly or in the loss of
Explanation: The PCI Wrap test failed.
data.
Failing Item:
Failing Item:
v FFC_2602
v FFC_2602

2602-204 2602-204
2603-102 2603-102
Explanation: The DMA test failed.
Explanation: The Reset test failed.
Failing Item:
Failing Item:
v FFC_2602
v FFC_2603
v FFC_221

2603-103 2603-103
2602-205 2602-205
Explanation: The Register test failed.
Explanation: I/O error on a read/write operation.
Failing Item:
Failing Item:
v FFC_2603
v FFC_2602
v FFC_221

80 Service request numbers

 2603-104 • 2603-705

2603-104 2603-104 2603-203 2603-203

Explanation: The SRAM test failed. Explanation: The PCI Wrap test failed.
Failing Item: Failing Item:
v FFC_2603 v FFC_2603

2603-105 2603-105 2603-204 2603-204

Explanation: The Internal Wrap test failed. Explanation: The DMA test failed.
Failing Item: Failing Item:
v FFC_2603 v FFC_2603
v FFC_221
2603-106 2603-106
Explanation: The Gigabaud Link Module (GLM) Wrap 2603-205 2603-205
Test Failure. Explanation: I/O error on a read/write operation.
Failing Item: Failing Item:
v FFC_2603 v FFC_2603
v FFC_221
2603-107 2603-107
Explanation: The External Wrap test failed. 2603-701 2603-701
Failing Item: Explanation: Error log analysis indicates that an error
v FFC_2603 has occurred with the adapter.
Failing Item:
2603-108 2603-108 v FFC_2603
Explanation: Enhanced Error Handling Failure on bus
2603-703 2603-703
Failing Item:
v FFC_221 Explanation: Error log analysis indicates that an
unknown adapter error has occurred.

2603-110 2603-110 Failing Item:

v FFC_2603
Explanation: Enhanced Error Handling Failure on
adapter
2603-704 2603-704
Failing Item:
v FFC_2603 Explanation: Error log analysis indicates that an
adapter error has occurred.

2603-201 2603-201 Failing Item:

v FFC_2603
Explanation: The Configuration Register test failed.
Failing Item:
2603-705 2603-705
v FFC_2603
Explanation: A parity error has been detected. The
v FFC_221
adapter must be replaced immediately. Failure to do so
could result in data being read or written incorrectly.
2603-202 2603-202
Failing Item:
Explanation: The Interrupt test failed. v FFC_2603
Failing Item:
v FFC_2603
v FFC_221

Service request numbers 81

2603-706 • 2604-205

2603-706 2603-706 2604-107 2604-107

Explanation: A fatal hardware error has occurred. This Explanation: The External Wrap test failed.
adapter was successfully taken offline. It will remain
Failing Item:
offline until reconfigured or the system is rebooted.
This adapter must be replaced and not brought back v FFC_2604
online. Failure to adhere to this action could result in
data being read or written incorrectly or in the loss of 2604-108 2604-108
data.
Explanation: Enhanced Error Handling Failure on bus
Failing Item:
v FFC_2603 Failing Item:
v FFC_221
2604-101 2604-101
2604-110 2604-110
Explanation: The fibre channel adapter configuration
failed. Explanation: Enhanced Error Handling Failure on
adapter
Failing Item:
v FFC_2604 Failing Item:
v FFC_2604
2604-102 2604-102
2604-201 2604-201
Explanation: The Reset test failed.
Explanation: The Configuration Register test failed.
Failing Item:
v FFC_2604 Failing Item:
v FFC_2604
2604-103 2604-103 v FFC_221

Explanation: The Register test failed.

2604-202 2604-202
Failing Item:
Explanation: The Interrupt test failed.
v FFC_2604
Failing Item:
2604-104 2604-104 v FFC_2604
v FFC_221
Explanation: The SRAM test failed.
Failing Item: 2604-203 2604-203
v FFC_2604
Explanation: The PCI Wrap test failed.

2604-105 2604-105 Failing Item:

v FFC_2604
Explanation: The Internal Wrap test failed.
Failing Item: 2604-204 2604-204
v FFC_2604
Explanation: The DMA test failed.

2604-106 2604-106 Failing Item:

v FFC_2604
Explanation: The Gigabaud Link Module (GLM) Wrap
Test Failure. v FFC_221

Failing Item:
2604-205 2604-205
v FFC_2604
Explanation: I/O error on a read/write operation.
Failing Item:
v FFC_2604
v FFC_221

82 Service request numbers

 2604-701 • 2606-202

2604-701 2604-701 2606-104 2606-104

Explanation: Error log analysis indicates that an error Explanation: The SRAM test failed.
has occurred with the adapter.
Failing Item:
Failing Item: v FFC_2606
v FFC_2604
2606-105 2606-105
2604-703 2604-703
Explanation: The Internal Wrap test failed.
Explanation: Error log analysis indicates that an
Failing Item:
unknown adapter error has occurred.
v FFC_2606
Failing Item:
v FFC_2604
2606-106 2606-106
Explanation: The Gigabaud Link Module (GLM) Wrap
2604-704 2604-704
Test Failure.
Explanation: Error log analysis indicates that an
Failing Item:
adapter error has occurred.
v FFC_2606
Failing Item:
v FFC_2604
2606-107 2606-107
Explanation: The External Wrap test failed.
2604-705 2604-705
Failing Item:
Explanation: A parity error has been detected. The
adapter must be replaced immediately. Failure to do so v FFC_2606
could result in data being read or written incorrectly.
Failing Item: 2606-108 2606-108
v FFC_2604 Explanation: Enhanced Error Handling Failure on bus
Failing Item:
2604-706 2604-706 v FFC_221
Explanation: A fatal hardware error has occurred. This
adapter was successfully taken offline. It will remain 2606-110 2606-110
offline until reconfigured or the system is rebooted.
This adapter must be replaced and not brought back Explanation: Enhanced Error Handling Failure on
online. Failure to adhere to this action could result in adapter
data being read or written incorrectly or in the loss of
Failing Item:
data.
v FFC_2606
Failing Item:
v FFC_2604
2606-201 2606-201
Explanation: The Configuration Register test failed.
2606-102 2606-102
Failing Item:
Explanation: The Reset test failed.
v FFC_2606
Failing Item:
v FFC_221
v FFC_2606

2606-202 2606-202
2606-103 2606-103
Explanation: The Interrupt test failed.
Explanation: The Register test failed.
Failing Item:
Failing Item:
v FFC_2606
v FFC_2606
v FFC_221

Service request numbers 83

2606-203 • 2611-150

2606-203 2606-203 2606-706 2606-706

Explanation: The PCI Wrap test failed. Explanation: A fatal hardware error has occurred. This
adapter was successfully taken offline. It will remain
Failing Item:
offline until reconfigured or the system is rebooted.
v FFC_2606 This adapter must be replaced and not brought back
online. Failure to adhere to this action could result in
2606-204 2606-204 data being read or written incorrectly or in the loss of
data.
Explanation: The DMA test failed.
Failing Item:
Failing Item: v FFC_2606
v FFC_2606
v FFC_221 2611-110 2611-110
Explanation: The Reserve command failed.
2606-205 2606-205
Failing Item:
Explanation: I/O error on a read/write operation.
v FFC_2611
Failing Item:
v FFC_2606 2611-120 2611-120
v FFC_221
Explanation: The Inquiry command failed.

2606-701 2606-701 Failing Item:

v FFC_2611
Explanation: Error log analysis indicates that an error
has occurred with the adapter.
2611-130 2611-130
Failing Item:
v FFC_2606 Explanation: The Load command failed.
Failing Item:
2606-703 2606-703 v FFC_2611
Explanation: Error log analysis indicates that an v MEDIA
unknown adapter error has occurred.
Failing Item: 2611-135 2611-135

v FFC_2606 Explanation: The Unload command failed.

Failing Item:
2606-704 2606-704 v FFC_2611
Explanation: Error log analysis indicates that an v MEDIA
adapter error has occurred.
Failing Item: 2611-140 2611-140
v FFC_2606 Explanation: The Mode Select command failed.
Failing Item:
2606-705 2606-705
v FFC_2611
Explanation: A parity error has been detected. The
adapter must be replaced immediately. Failure to do so
2611-150 2611-150
could result in data being read or written incorrectly.
Explanation: The Test Unit Ready command failed.
Failing Item:
v FFC_2606 Failing Item:
v FFC_2611
v MEDIA

84 Service request numbers

 2611-160 • 2611-411

2611-160 2611-160 2611-210 2611-210

Explanation: The Send Diagnostic command failed. Explanation: The device configuration failed.
Failing Item: Failing Item:
v FFC_2611 v FFC_2611
v MEDIA v FFC_B88

2611-169 2611-169 2611-220 2611-220

Explanation: The Send Diagnostic command failed. Explanation: The Release command failed.
Failing Item: Failing Item:
v FFC_2611 v FFC_2611
v MEDIA
2611-230 2611-230
2611-170 2611-170 Explanation: The Request Sense command failed.
Explanation: The Read, Write and Compare test failed. Failing Item:
Failing Item: v FFC_2611
v FFC_2611
v FFC_B88 2611-240 2611-240
v MEDIA Explanation: The Openx command failed.
Failing Item:
2611-180 2611-180
v FFC_2611
Explanation: The Load command failed.
Failing Item: 2611-300 2611-300
v FFC_2611 Explanation: The device configuration failed.
v MEDIA
Failing Item:
v FFC_2611
2611-185 2611-185
v SOFTWARE
Explanation: The Unload command failed.
Failing Item: 2611-310 2611-310
v FFC_2611 Explanation: SCSI adapter configuration failed.
v MEDIA
Failing Item:
v FFC_B88
2611-190 2611-190
v FFC_2611
Explanation: The Mode Select command failed. v SOFTWARE
Failing Item:
v FFC_2611 2611-320 2611-320
Explanation: Error log analysis indicates a failure.
2611-200 2611-200
Failing Item:
Explanation: The Test Unit Ready command failed. v FFC_2611
Failing Item: v MEDIA
v FFC_2611
v MEDIA 2611-411 2611-411
Explanation: A reservation conflict occurred.
Failing Item:
v FFC_2611

Service request numbers 85

2611-412 • 2611-423

v FFC_B88
2611-418 2611-418
v SOFTWARE
Explanation: A reservation conflict occurred.

2611-412 2611-412 Failing Item:

v FFC_2611
Explanation: A reservation conflict occurred.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_2611
v FFC_B88
2611-419 2611-419
v SOFTWARE
Explanation: A reservation conflict occurred.

2611-413 2611-413 Failing Item:

v FFC_2611
Explanation: A reservation conflict occurred.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_2611
v FFC_B88
2611-420 2611-420
v SOFTWARE
Explanation: A reservation conflict occurred.

2611-414 2611-414 Failing Item:

v FFC_2611
Explanation: A reservation conflict occurred.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_2611
v FFC_B88
2611-421 2611-421
v SOFTWARE
Explanation: A reservation conflict occurred.

2611-415 2611-415 Failing Item:

v FFC_2611
Explanation: A reservation conflict occurred.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_2611
v FFC_B88
2611-422 2611-422
v SOFTWARE
Explanation: A reservation conflict occurred.

2611-416 2611-416 Failing Item:

v FFC_2611
Explanation: A reservation conflict occurred.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_2611
v FFC_B88
2611-423 2611-423
v SOFTWARE
Explanation: A reservation conflict occurred.

2611-417 2611-417 Failing Item:

v FFC_2611
Explanation: A reservation conflict occurred.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_2611
v FFC_B88
v SOFTWARE

86 Service request numbers

 2611-511 • 2611-523

v FFC_2611
2611-511 2611-511
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
2611-518 2611-518
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_2611
sense data.
v FFC_B88
Failing Item:
v FFC_2611
2611-512 2611-512
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
2611-519 2611-519
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_2611
sense data.
v FFC_B88
Failing Item:
v FFC_2611
2611-513 2611-513
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
2611-520 2611-520
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_2611
sense data.
v FFC_B88
Failing Item:
v FFC_2611
2611-514 2611-514
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
2611-521 2611-521
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_2611
sense data.
v FFC_B88
Failing Item:
v FFC_2611
2611-515 2611-515
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
2611-522 2611-522
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_2611
sense data.
v FFC_B88
Failing Item:
v FFC_2611
2611-516 2611-516
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
2611-523 2611-523
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_2611
sense data.
v FFC_B88
Failing Item:
v FFC_2611
2611-517 2611-517
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
Failing Item:

Service request numbers 87

2611-611 • 2611-622

2611-611 2611-611 2611-617 2611-617

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_2611 v FFC_2611
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2611-612 2611-612 2611-618 2611-618

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_2611 v FFC_2611
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2611-613 2611-613 2611-619 2611-619

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_2611 v FFC_2611
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2611-614 2611-614 2611-620 2611-620

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_2611 v FFC_2611
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2611-615 2611-615 2611-621 2611-621

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_2611 v FFC_2611
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2611-616 2611-616 2611-622 2611-622

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_2611 v FFC_2611
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

88 Service request numbers

 2611-623 • 2611-721

2611-623 2611-623 2611-716 2611-716

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_2611 v FFC_2611
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2611-711 2611-711 2611-717 2611-717

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_2611 v FFC_2611
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2611-712 2611-712 2611-718 2611-718

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_2611 v FFC_2611
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2611-713 2611-713 2611-719 2611-719

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_2611 v FFC_2611
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2611-714 2611-714 2611-720 2611-720

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_2611 v FFC_2611
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2611-715 2611-715 2611-721 2611-721

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_2611 v FFC_2611
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

Service request numbers 89

2611-722 • 2612-190

2611-722 2611-722 2612-150 2612-150

Explanation: A device timeout error occurred. Explanation: The Test Unit Ready command failed.
Failing Item: Failing Item:
v FFC_2611 v FFC_2612
v FFC_B88 v MEDIA
v SOFTWARE
2612-160 2612-160
2611-723 2611-723 Explanation: The Send Diagnostic command failed.
Explanation: A device timeout error occurred. Failing Item:
Failing Item: v FFC_2612
v FFC_2611 v MEDIA
v FFC_B88
v SOFTWARE 2612-169 2612-169
Explanation: The Send Diagnostic command failed.
2612-110 2612-110
Failing Item:
Explanation: The Reserve command failed. v FFC_2612
Failing Item: v MEDIA
v FFC_2612
2612-170 2612-170
2612-120 2612-120 Explanation: The Read, Write and Compare test failed.
Explanation: The Inquiry command failed. Failing Item:
Failing Item: v FFC_2612
v FFC_2612 v FFC_B88
v MEDIA
2612-130 2612-130
Explanation: The Load command failed. 2612-180 2612-180

Failing Item: Explanation: The Load command failed.

v FFC_2612 Failing Item:
v MEDIA v FFC_2612
v MEDIA
2612-135 2612-135
Explanation: The Unload command failed. 2612-185 2612-185

Failing Item: Explanation: The Unload command failed.

v FFC_2612 Failing Item:
v MEDIA v FFC_2612
v MEDIA
2612-140 2612-140
Explanation: The Mode Select command failed. 2612-190 2612-190

Failing Item: Explanation: The Mode Select command failed.

v FFC_2612 Failing Item:
v FFC_2612

90 Service request numbers

 2612-200 • 2612-416

v MEDIA
2612-200 2612-200
Explanation: The Test Unit Ready command failed.
2612-411 2612-411
Failing Item:
Explanation: A reservation conflict occurred.
v FFC_2612
Failing Item:
v MEDIA
v FFC_2612
v FFC_B88
2612-210 2612-210
v SOFTWARE
Explanation: The device configuration failed.
Failing Item: 2612-412 2612-412
v FFC_2612
Explanation: A reservation conflict occurred.
v FFC_B88
Failing Item:
v FFC_2612
2612-220 2612-220
v FFC_B88
Explanation: The Release command failed.
v SOFTWARE
Failing Item:
v FFC_2612 2612-413 2612-413
Explanation: A reservation conflict occurred.
2612-230 2612-230
Failing Item:
Explanation: The Request Sense command failed.
v FFC_2612
Failing Item: v FFC_B88
v FFC_2612 v SOFTWARE

2612-240 2612-240 2612-414 2612-414

Explanation: The Openx command failed. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_2612 v FFC_2612
v FFC_B88
2612-300 2612-300 v SOFTWARE
Explanation: The device configuration failed.
Failing Item: 2612-415 2612-415
v FFC_2612 Explanation: A reservation conflict occurred.
v SOFTWARE Failing Item:
v FFC_2612
2612-310 2612-310 v FFC_B88
Explanation: SCSI adapter configuration failed. v SOFTWARE
Failing Item:
v FFC_B88 2612-416 2612-416
v FFC_2612 Explanation: A reservation conflict occurred.
v SOFTWARE Failing Item:
v FFC_2612
2612-320 2612-320 v FFC_B88
Explanation: Error log analysis indicates a failure. v SOFTWARE
Failing Item:
v FFC_2612

Service request numbers 91

2612-417 • 2612-516

2612-417 2612-417 2612-423 2612-423

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_2612 v FFC_2612
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2612-418 2612-418 2612-511 2612-511

Explanation: A reservation conflict occurred. Explanation: The drive returned bad or non-extended
sense data.
Failing Item:
v FFC_2612 Failing Item:
v FFC_B88 v FFC_2612
v SOFTWARE v FFC_B88

2612-419 2612-419 2612-512 2612-512

Explanation: A reservation conflict occurred. Explanation: The drive returned bad or non-extended
sense data.
Failing Item:
Failing Item:
v FFC_2612
v FFC_2612
v FFC_B88
v FFC_B88
v SOFTWARE

2612-513 2612-513
2612-420 2612-420
Explanation: The drive returned bad or non-extended
Explanation: A reservation conflict occurred.
sense data.
Failing Item:
Failing Item:
v FFC_2612
v FFC_2612
v FFC_B88
v FFC_B88
v SOFTWARE

2612-514 2612-514
2612-421 2612-421
Explanation: The drive returned bad or non-extended
Explanation: A reservation conflict occurred. sense data.
Failing Item: Failing Item:
v FFC_2612 v FFC_2612
v FFC_B88 v FFC_B88
v SOFTWARE
2612-515 2612-515
2612-422 2612-422
Explanation: The drive returned bad or non-extended
Explanation: A reservation conflict occurred. sense data.

Failing Item: Failing Item:

v FFC_2612 v FFC_2612
v FFC_B88 v FFC_B88
v SOFTWARE
2612-516 2612-516
Explanation: The drive returned bad or non-extended
sense data.
Failing Item:

92 Service request numbers

 2612-517 • 2612-615

v FFC_2612
2612-523 2612-523
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
2612-517 2612-517
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_2612
sense data.
v FFC_B88
Failing Item:
v FFC_2612
2612-611 2612-611
v FFC_B88
Explanation: An adapter or bus I/O error occurred.

2612-518 2612-518 Failing Item:

v FFC_2612
Explanation: The drive returned bad or non-extended
sense data. v FFC_B88
v SOFTWARE
Failing Item:
v FFC_2612
2612-612 2612-612
v FFC_B88
Explanation: An adapter or bus I/O error occurred.
2612-519 2612-519 Failing Item:
Explanation: The drive returned bad or non-extended v FFC_2612
sense data. v FFC_B88
Failing Item: v SOFTWARE
v FFC_2612
v FFC_B88 2612-613 2612-613
Explanation: An adapter or bus I/O error occurred.
2612-520 2612-520 Failing Item:
Explanation: The drive returned bad or non-extended v FFC_2612
sense data. v FFC_B88
Failing Item: v SOFTWARE
v FFC_2612
v FFC_B88 2612-614 2612-614
Explanation: An adapter or bus I/O error occurred.
2612-521 2612-521
Failing Item:
Explanation: The drive returned bad or non-extended v FFC_2612
sense data.
v FFC_B88
Failing Item: v SOFTWARE
v FFC_2612
v FFC_B88 2612-615 2612-615
Explanation: An adapter or bus I/O error occurred.
2612-522 2612-522
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_2612
sense data.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_2612
v FFC_B88

Service request numbers 93

2612-616 • 2612-714

2612-616 2612-616 2612-622 2612-622

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_2612 v FFC_2612
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2612-617 2612-617 2612-623 2612-623

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_2612 v FFC_2612
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2612-618 2612-618 2612-711 2612-711

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_2612 v FFC_2612
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2612-619 2612-619 2612-712 2612-712

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_2612 v FFC_2612
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2612-620 2612-620 2612-713 2612-713

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_2612 v FFC_2612
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2612-621 2612-621 2612-714 2612-714

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_2612 v FFC_2612
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

94 Service request numbers

 2612-715 • 2613-135

2612-715 2612-715 2612-721 2612-721

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_2612 v FFC_2612
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2612-716 2612-716 2612-722 2612-722

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_2612 v FFC_2612
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2612-717 2612-717 2612-723 2612-723

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_2612 v FFC_2612
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2612-718 2612-718 2613-110 2613-110

Explanation: A device timeout error occurred. Explanation: The Reserve command failed.
Failing Item: Failing Item:
v FFC_2612 v FFC_2613
v FFC_B88
v SOFTWARE 2613-120 2613-120
Explanation: The Inquiry command failed.
2612-719 2612-719
Failing Item:
Explanation: A device timeout error occurred. v FFC_2613
Failing Item:
v FFC_2612 2613-130 2613-130
v FFC_B88 Explanation: The Load command failed.
v SOFTWARE
Failing Item:
v FFC_2613
2612-720 2612-720
v MEDIA
Explanation: A device timeout error occurred.
Failing Item: 2613-135 2613-135
v FFC_2612 Explanation: The Unload command failed.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_2613
v MEDIA

Service request numbers 95

2613-140 • 2613-310

2613-140 2613-140 2613-190 2613-190

Explanation: The Mode Select command failed. Explanation: The Mode Select command failed.
Failing Item: Failing Item:
v FFC_2613 v FFC_2613

2613-150 2613-150 2613-200 2613-200

Explanation: The Test Unit Ready command failed. Explanation: The Test Unit Ready command failed.
Failing Item: Failing Item:
v FFC_2613 v FFC_2613
v MEDIA v MEDIA

2613-160 2613-160 2613-210 2613-210

Explanation: The Send Diagnostic command failed. Explanation: The device configuration failed.
Failing Item: Failing Item:
v FFC_2613 v FFC_2613
v MEDIA v FFC_B88

2613-169 2613-169 2613-220 2613-220

Explanation: The Send Diagnostic command failed. Explanation: The Release command failed.
Failing Item: Failing Item:
v FFC_2613 v FFC_2613
v MEDIA
2613-230 2613-230
2613-170 2613-170 Explanation: The Request Sense command failed.
Explanation: The Read, Write and Compare test failed. Failing Item:
Failing Item: v FFC_2613
v FFC_2613
v FFC_B88 2613-240 2613-240
v MEDIA Explanation: The Openx command failed.
Failing Item:
2613-180 2613-180
v FFC_2613
Explanation: The Load command failed.
Failing Item: 2613-300 2613-300
v FFC_2613 Explanation: The device configuration failed.
v MEDIA
Failing Item:
v FFC_2613
2613-185 2613-185
v SOFTWARE
Explanation: The Unload command failed.
Failing Item: 2613-310 2613-310
v FFC_2613 Explanation: SCSI adapter configuration failed.
v MEDIA
Failing Item:
v FFC_B88
v FFC_2613
v SOFTWARE

96 Service request numbers

 2613-320 • 2613-422

v FFC_B88
2613-320 2613-320
v SOFTWARE
Explanation: Error log analysis indicates a failure.
Failing Item: 2613-417 2613-417
v FFC_2613
Explanation: A reservation conflict occurred.
v MEDIA
Failing Item:
v FFC_2613
2613-411 2613-411
v FFC_B88
Explanation: A reservation conflict occurred.
v SOFTWARE
Failing Item:
v FFC_2613 2613-418 2613-418
v FFC_B88
Explanation: A reservation conflict occurred.
v SOFTWARE
Failing Item:
v FFC_2613
2613-412 2613-412
v FFC_B88
Explanation: A reservation conflict occurred.
v SOFTWARE
Failing Item:
v FFC_2613 2613-419 2613-419
v FFC_B88
Explanation: A reservation conflict occurred.
v SOFTWARE
Failing Item:
v FFC_2613
2613-413 2613-413
v FFC_B88
Explanation: A reservation conflict occurred.
v SOFTWARE
Failing Item:
v FFC_2613 2613-420 2613-420
v FFC_B88
Explanation: A reservation conflict occurred.
v SOFTWARE
Failing Item:
v FFC_2613
2613-414 2613-414
v FFC_B88
Explanation: A reservation conflict occurred.
v SOFTWARE
Failing Item:
v FFC_2613 2613-421 2613-421
v FFC_B88
Explanation: A reservation conflict occurred.
v SOFTWARE
Failing Item:
v FFC_2613
2613-415 2613-415
v FFC_B88
Explanation: A reservation conflict occurred.
v SOFTWARE
Failing Item:
v FFC_2613 2613-422 2613-422
v FFC_B88
Explanation: A reservation conflict occurred.
v SOFTWARE
Failing Item:
v FFC_2613
2613-416 2613-416
v FFC_B88
Explanation: A reservation conflict occurred.
v SOFTWARE
Failing Item:
v FFC_2613

Service request numbers 97

2613-423 • 2613-522

v FFC_2613
2613-423 2613-423
v FFC_B88
Explanation: A reservation conflict occurred.
Failing Item: 2613-517 2613-517
v FFC_2613
Explanation: The drive returned bad or non-extended
v FFC_B88 sense data.
v SOFTWARE
Failing Item:
v FFC_2613
2613-511 2613-511
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
2613-518 2613-518
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_2613 sense data.
v FFC_B88
Failing Item:
v FFC_2613
2613-512 2613-512
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
2613-519 2613-519
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_2613 sense data.
v FFC_B88
Failing Item:
v FFC_2613
2613-513 2613-513
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
2613-520 2613-520
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_2613 sense data.
v FFC_B88
Failing Item:
v FFC_2613
2613-514 2613-514
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
2613-521 2613-521
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_2613 sense data.
v FFC_B88
Failing Item:
v FFC_2613
2613-515 2613-515
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
2613-522 2613-522
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_2613 sense data.
v FFC_B88
Failing Item:
v FFC_2613
2613-516 2613-516
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
Failing Item:

98 Service request numbers

 2613-523 • 2613-621

2613-523 2613-523 2613-616 2613-616

Explanation: The drive returned bad or non-extended Explanation: An adapter or bus I/O error occurred.
sense data.
Failing Item:
Failing Item: v FFC_2613
v FFC_2613 v FFC_B88
v FFC_B88 v SOFTWARE

2613-611 2613-611 2613-617 2613-617

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_2613 v FFC_2613
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2613-612 2613-612 2613-618 2613-618

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_2613 v FFC_2613
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2613-613 2613-613 2613-619 2613-619

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_2613 v FFC_2613
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2613-614 2613-614 2613-620 2613-620

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_2613 v FFC_2613
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2613-615 2613-615 2613-621 2613-621

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_2613 v FFC_2613
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

Service request numbers 99

2613-622 • 2613-720

2613-622 2613-622 2613-715 2613-715

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_2613 v FFC_2613
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2613-623 2613-623 2613-716 2613-716

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_2613 v FFC_2613
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2613-711 2613-711 2613-717 2613-717

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_2613 v FFC_2613
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2613-712 2613-712 2613-718 2613-718

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_2613 v FFC_2613
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2613-713 2613-713 2613-719 2613-719

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_2613 v FFC_2613
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2613-714 2613-714 2613-720 2613-720

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_2613 v FFC_2613
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

100 Service request numbers

 2613-721 • 2614-185

2613-721 2613-721 2614-140 2614-140

Explanation: A device timeout error occurred. Explanation: The Mode Select command failed.
Failing Item: Failing Item:
v FFC_2613 v FFC_2614
v FFC_B88
v SOFTWARE 2614-150 2614-150
Explanation: The Test Unit Ready command failed.
2613-722 2613-722
Failing Item:
Explanation: A device timeout error occurred. v FFC_2614
Failing Item: v MEDIA
v FFC_2613
v FFC_B88 2614-160 2614-160
v SOFTWARE Explanation: The Send Diagnostic command failed.
Failing Item:
2613-723 2613-723
v FFC_2614
Explanation: A device timeout error occurred. v MEDIA
Failing Item:
v FFC_2613 2614-169 2614-169
v FFC_B88 Explanation: The Send Diagnostic command failed.
v SOFTWARE
Failing Item:
v FFC_2614
2614-110 2614-110
v MEDIA
Explanation: The Reserve command failed.
Failing Item: 2614-170 2614-170
v FFC_2614 Explanation: The Read, Write and Compare test failed.
Failing Item:
2614-120 2614-120
v FFC_2614
Explanation: The Inquiry command failed. v FFC_B88
Failing Item: v MEDIA
v FFC_2614
2614-180 2614-180
2614-130 2614-130 Explanation: The Load command failed.
Explanation: The Load command failed. Failing Item:
Failing Item: v FFC_2614
v FFC_2614 v MEDIA
v MEDIA
2614-185 2614-185
2614-135 2614-135 Explanation: The Unload command failed.
Explanation: The Unload command failed. Failing Item:
Failing Item: v FFC_2614
v FFC_2614 v MEDIA
v MEDIA

Service request numbers 101

2614-190 • 2614-416

2614-190 2614-190 2614-320 2614-320

Explanation: The Mode Select command failed. Explanation: Error log analysis indicates a failure.
Failing Item: Failing Item:
v FFC_2614 v FFC_2614
v MEDIA
2614-200 2614-200
Explanation: The Test Unit Ready command failed. 2614-411 2614-411

Failing Item: Explanation: A reservation conflict occurred.

v FFC_2614 Failing Item:
v MEDIA v FFC_2614
v FFC_B88
2614-210 2614-210 v SOFTWARE
Explanation: The device configuration failed.
2614-412 2614-412
Failing Item:
v FFC_2614 Explanation: A reservation conflict occurred.
v FFC_B88 Failing Item:
v FFC_2614
2614-220 2614-220 v FFC_B88
Explanation: The Release command failed. v SOFTWARE

Failing Item:
2614-413 2614-413
v FFC_2614
Explanation: A reservation conflict occurred.
2614-230 2614-230 Failing Item:
Explanation: The Request Sense command failed. v FFC_2614
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_2614

2614-414 2614-414
2614-240 2614-240
Explanation: A reservation conflict occurred.
Explanation: The Openx command failed.
Failing Item:
Failing Item:
v FFC_2614
v FFC_2614
v FFC_B88
v SOFTWARE
2614-300 2614-300
Explanation: The device configuration failed.
2614-415 2614-415
Failing Item:
Explanation: A reservation conflict occurred.
v FFC_2614
Failing Item:
v SOFTWARE
v FFC_2614
v FFC_B88
2614-310 2614-310
v SOFTWARE
Explanation: SCSI adapter configuration failed.
Failing Item: 2614-416 2614-416
v FFC_B88
Explanation: A reservation conflict occurred.
v FFC_2614
Failing Item:
v SOFTWARE
v FFC_2614

102 Service request numbers

 2614-417 • 2614-516

v FFC_B88
2614-423 2614-423
v SOFTWARE
Explanation: A reservation conflict occurred.

2614-417 2614-417 Failing Item:

v FFC_2614
Explanation: A reservation conflict occurred.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_2614
v FFC_B88
2614-511 2614-511
v SOFTWARE
Explanation: The drive returned bad or non-extended
sense data.
2614-418 2614-418
Failing Item:
Explanation: A reservation conflict occurred.
v FFC_2614
Failing Item: v FFC_B88
v FFC_2614
v FFC_B88 2614-512 2614-512
v SOFTWARE
Explanation: The drive returned bad or non-extended
sense data.
2614-419 2614-419
Failing Item:
Explanation: A reservation conflict occurred. v FFC_2614
Failing Item: v FFC_B88
v FFC_2614
v FFC_B88 2614-513 2614-513
v SOFTWARE Explanation: The drive returned bad or non-extended
sense data.
2614-420 2614-420 Failing Item:
Explanation: A reservation conflict occurred. v FFC_2614
Failing Item: v FFC_B88
v FFC_2614
v FFC_B88 2614-514 2614-514

v SOFTWARE Explanation: The drive returned bad or non-extended

sense data.
2614-421 2614-421 Failing Item:
Explanation: A reservation conflict occurred. v FFC_2614
v FFC_B88
Failing Item:
v FFC_2614
2614-515 2614-515
v FFC_B88
v SOFTWARE Explanation: The drive returned bad or non-extended
sense data.

2614-422 2614-422 Failing Item:

v FFC_2614
Explanation: A reservation conflict occurred.
v FFC_B88
Failing Item:
v FFC_2614 2614-516 2614-516
v FFC_B88
Explanation: The drive returned bad or non-extended
v SOFTWARE sense data.
Failing Item:

Service request numbers 103

2614-517 • 2614-615

v FFC_2614
2614-523 2614-523
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
2614-517 2614-517
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_2614
sense data.
v FFC_B88
Failing Item:
v FFC_2614
2614-611 2614-611
v FFC_B88
Explanation: An adapter or bus I/O error occurred.

2614-518 2614-518 Failing Item:

v FFC_2614
Explanation: The drive returned bad or non-extended
sense data. v FFC_B88
v SOFTWARE
Failing Item:
v FFC_2614
2614-612 2614-612
v FFC_B88
Explanation: An adapter or bus I/O error occurred.
2614-519 2614-519 Failing Item:
Explanation: The drive returned bad or non-extended v FFC_2614
sense data. v FFC_B88
Failing Item: v SOFTWARE
v FFC_2614
v FFC_B88 2614-613 2614-613
Explanation: An adapter or bus I/O error occurred.
2614-520 2614-520 Failing Item:
Explanation: The drive returned bad or non-extended v FFC_2614
sense data. v FFC_B88
Failing Item: v SOFTWARE
v FFC_2614
v FFC_B88 2614-614 2614-614
Explanation: An adapter or bus I/O error occurred.
2614-521 2614-521
Failing Item:
Explanation: The drive returned bad or non-extended v FFC_2614
sense data.
v FFC_B88
Failing Item: v SOFTWARE
v FFC_2614
v FFC_B88 2614-615 2614-615
Explanation: An adapter or bus I/O error occurred.
2614-522 2614-522
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_2614
sense data.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_2614
v FFC_B88

104 Service request numbers

 2614-616 • 2614-714

2614-616 2614-616 2614-622 2614-622

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_2614 v FFC_2614
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2614-617 2614-617 2614-623 2614-623

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_2614 v FFC_2614
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2614-618 2614-618 2614-711 2614-711

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_2614 v FFC_2614
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2614-619 2614-619 2614-712 2614-712

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_2614 v FFC_2614
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2614-620 2614-620 2614-713 2614-713

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_2614 v FFC_2614
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2614-621 2614-621 2614-714 2614-714

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_2614 v FFC_2614
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

Service request numbers 105

2614-715 • 2615-130

2614-715 2614-715 2614-721 2614-721

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_2614 v FFC_2614
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2614-716 2614-716 2614-722 2614-722

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_2614 v FFC_2614
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2614-717 2614-717 2614-723 2614-723

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_2614 v FFC_2614
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2614-718 2614-718 2615-110 2615-110

Explanation: A device timeout error occurred. Explanation: The Reserve command failed.
Failing Item: Response: If the problem persists, use MAP0210 :
v FFC_2614 General Problem Resolution.
v FFC_B88 Failing Item:
v SOFTWARE v FFC_2615

2614-719 2614-719 2615-120 2615-120

Explanation: A device timeout error occurred. Explanation: The Inquiry command failed.
Failing Item: Response: If the problem persists, use MAP0210 :
v FFC_2614 General Problem Resolution.
v FFC_B88 Failing Item:
v SOFTWARE v FFC_2615

2614-720 2614-720 2615-130 2615-130

Explanation: A device timeout error occurred. Explanation: The Load command failed.
Failing Item: Response: If the problem persists, use MAP0210 :
v FFC_2614 General Problem Resolution.
v FFC_B88 Failing Item:
v SOFTWARE v FFC_2615
v MEDIA

106 Service request numbers

 2615-135 • 2615-210

v FFC_B88
2615-135 2615-135
v MEDIA
Explanation: The Unload command failed.
Response: If the problem persists, use MAP0210 : 2615-180 2615-180
General Problem Resolution.
Explanation: The Load command failed.
Failing Item:
Response: If the problem persists, use MAP0210 :
v FFC_2615
General Problem Resolution.
v MEDIA
Failing Item:
v FFC_2615
2615-140 2615-140
v MEDIA
Explanation: The Mode Select command failed.
Response: If the problem persists, use MAP0210 : 2615-185 2615-185
General Problem Resolution.
Explanation: The Unload command failed.
Failing Item:
Response: If the problem persists, use MAP0210 :
v FFC_2615
General Problem Resolution.
Failing Item:
2615-150 2615-150
v FFC_2615
Explanation: The Test Unit Ready command failed.
v MEDIA
Response: If the problem persists, use MAP0210 :
General Problem Resolution.
2615-190 2615-190
Failing Item:
Explanation: The Mode Select command failed.
v FFC_2615
Response: If the problem persists, use MAP0210 :
v MEDIA
General Problem Resolution.
Failing Item:
2615-160 2615-160
v FFC_2615
Explanation: The Send Diagnostic command failed.
Response: If the problem persists, use MAP0210 : 2615-200 2615-200
General Problem Resolution.
Explanation: The Test Unit Ready command failed.
Failing Item:
Response: If the problem persists, use MAP0210 :
v FFC_2615
General Problem Resolution.
v MEDIA
Failing Item:
v FFC_2615
2615-169 2615-169
v MEDIA
Explanation: The Send Diagnostic command failed.
Response: If the problem persists, use MAP0210 : 2615-210 2615-210
General Problem Resolution.
Explanation: The Release command failed.
Failing Item:
Response: If the problem persists, use MAP0210 :
v FFC_2615
General Problem Resolution.
v MEDIA
Failing Item:
v FFC_2615
2615-170 2615-170
v FFC_B88
Explanation: The Read, Write and Compare test failed.
Response: If the problem persists, use MAP0210 :
General Problem Resolution.
Failing Item:
v FFC_2615

Service request numbers 107

2615-220 • 2615-415

2615-220 2615-220 2615-411 2615-411

Explanation: The Release command failed. Explanation: A reservation conflict occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2615 v FFC_2615
v FFC_B88
2615-230 2615-230 v SOFTWARE
Explanation: The Request Sense command failed.
2615-412 2615-412
Response: If the problem persists, use MAP0210 :
General Problem Resolution. Explanation: A reservation conflict occurred.
Failing Item: Response: If the problem persists, use MAP0210 :
v FFC_2615 General Problem Resolution.
Failing Item:
2615-240 2615-240 v FFC_2615
Explanation: The Openx command failed. v FFC_B88
v SOFTWARE
Response: If the problem persists, use MAP0210 :
General Proble m Resolution.
2615-413 2615-413
Failing Item:
v FFC_2615 Explanation: A reservation conflict occurred.
Response: If the problem persists, use MAP0210 :
2615-300 2615-300 General Problem Resolution.

Explanation: The device configuration failed. Failing Item:

v FFC_2615
Response: If the problem persists, use MAP0210 :
General Problem Resolution. v FFC_B88
v SOFTWARE
Failing Item:
v FFC_2615
2615-414 2615-414
v SOFTWARE
Explanation: A reservation conflict occurred.
2615-310 2615-310 Response: If the problem persists, use MAP0210 :
General Problem Resolution.
Explanation: SCSI adapter configuration failed.
Failing Item:
Response: If the problem persists, use MAP0210 :
General Problem Resolution. v FFC_2615
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_B88
v FFC_2615
2615-415 2615-415
v SOFTWARE
Explanation: A reservation conflict occurred.
2615-320 2615-320 Response: If the problem persists, use MAP0210 :
General Problem Resolution.
Explanation: Error log analysis indicates a failure.
Failing Item:
Response: If the problem persists, use MAP0210 :
General Problem Resolution. v FFC_2615
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_2615
v MEDIA

108 Service request numbers

 2615-416 • 2615-512

2615-416 2615-416 2615-421 2615-421

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2615 v FFC_2615
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2615-417 2615-417 2615-422 2615-422

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2615 v FFC_2615
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2615-418 2615-418 2615-423 2615-423

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2615 v FFC_2615
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2615-419 2615-419 2615-511 2615-511

Explanation: A reservation conflict occurred. Explanation: The drive returned bad or non-extended
sense data.
Response: If the problem persists, use MAP0210 :
General Problem Resolution. Response: If the problem persists, use MAP0210 :
General Problem Resolution.
Failing Item:
v FFC_2615 Failing Item:
v FFC_B88 v FFC_2615
v SOFTWARE v FFC_B88

2615-420 2615-420 2615-512 2615-512

Explanation: A reservation conflict occurred. Explanation: The drive returned bad or non-extended
sense data.
Response: If the problem persists, use MAP0210 :
General Problem Resolution. Response: If the problem persists, use MAP0210 :
General Problem Resolution.
Failing Item:
Failing Item:
v FFC_2615
v FFC_2615
v FFC_B88
v FFC_B88
v SOFTWARE

Service request numbers 109

2615-513 • 2615-522

2615-513 2615-513 2615-518 2615-518

Explanation: The drive returned bad or non-extended Explanation: The drive returned bad or non-extended
sense data. sense data.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2615 v FFC_2615
v FFC_B88 v FFC_B88

2615-514 2615-514 2615-519 2615-519

Explanation: The drive returned bad or non-extended Explanation: The drive returned bad or non-extended
sense data. sense data.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2615 v FFC_2615
v FFC_B88 v FFC_B88

2615-515 2615-515 2615-520 2615-520

Explanation: The drive returned bad or non-extended Explanation: The drive returned bad or non-extended
sense data. sense data.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2615 v FFC_2615
v FFC_B88 v FFC_B88

2615-516 2615-516 2615-521 2615-521

Explanation: The drive returned bad or non-extended Explanation: The drive returned bad or non-extended
sense data. sense data.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2615 v FFC_2615
v FFC_B88 v FFC_B88

2615-517 2615-517 2615-522 2615-522

Explanation: The drive returned bad or non-extended Explanation: The drive returned bad or non-extended
sense data. sense data.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2615 v FFC_2615
v FFC_B88 v FFC_B88

110 Service request numbers

 2615-523 • 2615-619

2615-523 2615-523 2615-615 2615-615

Explanation: The drive returned bad or non-extended Explanation: An adapter or bus I/O error occurred.
sense data.
Response: If the problem persists, use MAP0210 :
Response: If the problem persists, use MAP0210 : General Problem Resolution.
General Problem Resolution.
Failing Item:
Failing Item: v FFC_2615
v FFC_2615 v FFC_B88
v FFC_B88 v SOFTWARE

2615-611 2615-611 2615-616 2615-616

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2615 v FFC_2615
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2615-612 2615-612 2615-617 2615-617

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2615 v FFC_2615
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2615-613 2615-613 2615-618 2615-618

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2615 v FFC_2615
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2615-614 2615-614 2615-619 2615-619

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2615 v FFC_2615
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

Service request numbers 111

2615-620 • 2615-716

2615-620 2615-620 2615-712 2615-712

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2615 v FFC_2615
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2615-621 2615-621 2615-713 2615-713

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2615 v FFC_2615
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2615-622 2615-622 2615-714 2615-714

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2615 v FFC_2615
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2615-623 2615-623 2615-715 2615-715

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2615 v FFC_2615
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2615-711 2615-711 2615-716 2615-716

Explanation: A device timeout er ror occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2615 v FFC_2615
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

112 Service request numbers

 2615-717 • 2616-135

2615-717 2615-717 2615-722 2615-722

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2615 v FFC_2615
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2615-718 2615-718 2615-723 2615-723

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2615 v FFC_2615
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2615-719 2615-719 2616-110 2616-110

Explanation: A device timeout error occurred. Explanation: The Reserve command failed.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2615 v FFC_2616
v FFC_B88
v SOFTWARE 2616-120 2616-120
Explanation: The Inquiry command failed.
2615-720 2615-720
Response: If the problem persists, use MAP0210 :
Explanation: A device timeout error occurred. General Problem Resolution.
Response: If the problem persists, use MAP0210 : Failing Item:
General Problem Resolution. v FFC_2616
Failing Item:
v FFC_2615 2616-130 2616-130
v FFC_B88 Explanation: The Load command failed.
v SOFTWARE
Response: If the problem persists, use MAP0210 :
General Problem Resolution.
2615-721 2615-721
Failing Item:
Explanation: A device timeout error occurred. v FFC_2616
Response: If the problem persists, use MAP0210 : v MEDIA
General Problem Resolution.
Failing Item: 2616-135 2616-135
v FFC_2615 Explanation: The Unload command failed.
v FFC_B88
Response: If the problem persists, use MAP0210 :
v SOFTWARE General Problem Resolution.
Failing Item:

Service request numbers 113

2616-140 • 2616-220

v FFC_2616
2616-180 2616-180
v MEDIA
Explanation: The Load command failed.

2616-140 2616-140 Response: If the problem persists, use MAP0210 :

General Problem Resolution.
Explanation: The Mode Select command failed.
Failing Item:
Response: If the problem persists, use MAP0210 :
v FFC_2616
General Problem Resolution.
v MEDIA
Failing Item:
v FFC_2616
2616-185 2616-185
Explanation: The Unload command failed.
2616-150 2616-150
Response: If the problem persists, use MAP0210 :
Explanation: The Test Unit Ready command failed.
General Problem Resolution.
Response: If the problem persists, use MAP0210 :
Failing Item:
General Problem Resolution.
v FFC_2616
Failing Item:
v MEDIA
v FFC_2616
v MEDIA
2616-190 2616-190
Explanation: The Mode Select command failed.
2616-160 2616-160
Response: If the problem persists, use MAP0210 :
Explanation: The Send Diagnostic command failed.
General Problem Resolution.
Response: If the problem persists, use MAP0210 :
Failing Item:
General Problem Resolution.
v FFC_2616
Failing Item:
v FFC_2616
2616-200 2616-200
v MEDIA
Explanation: The Test Unit Ready command failed.

2616-169 2616-169 Response: If the problem persists, use MAP0210 :

General Problem Resolution.
Explanation: The Send Diagnostic command failed.
Failing Item:
Response: If the problem persists, use MAP0210 :
v FFC_2616
General Problem Resolution.
v MEDIA
Failing Item:
v FFC_2616
2616-210 2616-210
v MEDIA
Explanation: The Release command failed.

2616-170 2616-170 Response: If the problem persists, use MAP0210 :

General Problem Resolution.
Explanation: The Read, Write and Compare test failed.
Failing Item:
Response: If the problem persists, use MAP0210 :
v FFC_2616
General Problem Resolution.
v FFC_B88
Failing Item:
v FFC_2616
2616-220 2616-220
v FFC_B88
Explanation: The Release command failed.
v MEDIA
Response: If the problem persists, use MAP0210 :
General Problem Resolution.
Failing Item:
v FFC_2616

114 Service request numbers

 2616-230 • 2616-416

v FFC_B88
2616-230 2616-230
v SOFTWARE
Explanation: The Request Sense command failed.
Response: If the problem persists, use MAP0210 : 2616-412 2616-412
General Problem Resolution.
Explanation: A reservation conflict occurred.
Failing Item:
Response: If the problem persists, use MAP0210 :
v FFC_2616
General Problem Resolution.
Failing Item:
2616-240 2616-240
v FFC_2616
Explanation: The Openx command failed.
v FFC_B88
Response: If the problem persists, use MAP0210 : v SOFTWARE
General Proble m Resolution.
Failing Item: 2616-413 2616-413
v FFC_2616
Explanation: A reservation conflict occurred.
Response: If the problem persists, use MAP0210 :
2616-300 2616-300
General Problem Resolution.
Explanation: The device configuration failed.
Failing Item:
Response: If the problem persists, use MAP0210 : v FFC_2616
General Problem Resolution.
v FFC_B88
Failing Item: v SOFTWARE
v FFC_2616
v SOFTWARE 2616-414 2616-414
Explanation: A reservation conflict occurred.
2616-310 2616-310
Response: If the problem persists, use MAP0210 :
Explanation: SCSI adapter configuration failed. General Problem Resolution.
Response: If the problem persists, use MAP0210 : Failing Item:
General Problem Resolution.
v FFC_2616
Failing Item: v FFC_B88
v FFC_B88 v SOFTWARE
v FFC_2616
v SOFTWARE 2616-415 2616-415
Explanation: A reservation conflict occurred.
2616-320 2616-320
Response: If the problem persists, use MAP0210 :
Explanation: Error log analysis indicates a failure. General Problem Resolution.
Response: If the problem persists, use MAP0210 : Failing Item:
General Problem Resolution.
v FFC_2616
Failing Item: v FFC_B88
v FFC_2616 v SOFTWARE
v MEDIA
2616-416 2616-416
2616-411 2616-411
Explanation: A reservation conflict occurred.
Explanation: A reservation conflict occurred.
Response: If the problem persists, use MAP0210 :
Response: If the problem persists, use MAP0210 : General Problem Resolution.
General Problem Resolution.
Failing Item:
Failing Item: v FFC_2616
v FFC_2616 v FFC_B88

Service request numbers 115

2616-417 • 2616-513

v SOFTWARE
2616-422 2616-422
Explanation: A reservation conflict occurred.
2616-417 2616-417
Response: If the problem persists, use MAP0210 :
Explanation: A reservation conflict occurred.
General Problem Resolution.
Response: If the problem persists, use MAP0210 :
Failing Item:
General Problem Resolution.
v FFC_2616
Failing Item:
v FFC_B88
v FFC_2616
v SOFTWARE
v FFC_B88
v SOFTWARE
2616-423 2616-423
Explanation: A reservation conflict occurred.
2616-418 2616-418
Response: If the problem persists, use MAP0210 :
Explanation: A reservation conflict occurred.
General Problem Resolution.
Response: If the problem persists, use MAP0210 :
Failing Item:
General Problem Resolution.
v FFC_2616
Failing Item:
v FFC_B88
v FFC_2616
v SOFTWARE
v FFC_B88
v SOFTWARE
2616-511 2616-511
Explanation: The drive returned bad or non-extended
2616-419 2616-419
sense data.
Explanation: A reservation conflict occurred.
Response: If the problem persists, use MAP0210 :
Response: If the problem persists, use MAP0210 : General Problem Resolution.
General Problem Resolution.
Failing Item:
Failing Item: v FFC_2616
v FFC_2616 v FFC_B88
v FFC_B88
v SOFTWARE 2616-512 2616-512
Explanation: The drive returned bad or non-extended
2616-420 2616-420 sense data.
Explanation: A reservation conflict occurred. Response: If the problem persists, use MAP0210 :
Response: If the problem persists, use MAP0210 : General Problem Resolution.
General Problem Resolution. Failing Item:
Failing Item: v FFC_2616
v FFC_2616 v FFC_B88
v FFC_B88
v SOFTWARE 2616-513 2616-513
Explanation: The drive returned bad or non-extended
2616-421 2616-421 sense data.
Explanation: A reservation conflict occurred. Response: If the problem persists, use MAP0210 :
General Problem Resolution.
Response: If the problem persists, use MAP0210 :
General Problem Resolution. Failing Item:
Failing Item: v FFC_2616
v FFC_2616 v FFC_B88
v FFC_B88
v SOFTWARE

116 Service request numbers

 2616-514 • 2616-523

2616-514 2616-514 2616-519 2616-519

Explanation: The drive returned bad or non-extended Explanation: The drive returned bad or non-extended
sense data. sense data.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2616 v FFC_2616
v FFC_B88 v FFC_B88

2616-515 2616-515 2616-520 2616-520

Explanation: The drive returned bad or non-extended Explanation: The drive returned bad or non-extended
sense data. sense data.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2616 v FFC_2616
v FFC_B88 v FFC_B88

2616-516 2616-516 2616-521 2616-521

Explanation: The drive returned bad or non-extended Explanation: The drive returned bad or non-extended
sense data. sense data.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2616 v FFC_2616
v FFC_B88 v FFC_B88

2616-517 2616-517 2616-522 2616-522

Explanation: The drive returned bad or non-extended Explanation: The drive returned bad or non-extended
sense data. sense data.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2616 v FFC_2616
v FFC_B88 v FFC_B88

2616-518 2616-518 2616-523 2616-523

Explanation: The drive returned bad or non-extended Explanation: The drive returned bad or non-extended
sense data. sense data.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2616 v FFC_2616
v FFC_B88 v FFC_B88

Service request numbers 117

2616-611 • 2616-620

2616-611 2616-611 2616-616 2616-616

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2616 v FFC_2616
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2616-612 2616-612 2616-617 2616-617

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2616 v FFC_2616
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2616-613 2616-613 2616-618 2616-618

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2616 v FFC_2616
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2616-614 2616-614 2616-619 2616-619

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2616 v FFC_2616
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2616-615 2616-615 2616-620 2616-620

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2616 v FFC_2616
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

118 Service request numbers

 2616-621 • 2616-717

2616-621 2616-621 2616-713 2616-713

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2616 v FFC_2616
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2616-622 2616-622 2616-714 2616-714

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2616 v FFC_2616
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2616-623 2616-623 2616-715 2616-715

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2616 v FFC_2616
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2616-711 2616-711 2616-716 2616-716

Explanation: A device timeout er ror occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2616 v FFC_2616
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2616-712 2616-712 2616-717 2616-717

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2616 v FFC_2616
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

Service request numbers 119

2616-718 • 2617-140

2616-718 2616-718 2616-723 2616-723

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2616 v FFC_2616
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2616-719 2616-719 2617-110 2617-110

Explanation: A device timeout error occurred. Explanation: The Reserve command failed.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2616 v FFC_2617
v FFC_B88
v SOFTWARE 2617-120 2617-120
Explanation: The Inquiry command failed.
2616-720 2616-720
Response: If the problem persists, use MAP0210 :
Explanation: A device timeout error occurred. General Problem Resolution.
Response: If the problem persists, use MAP0210 : Failing Item:
General Problem Resolution. v FFC_2617
Failing Item:
v FFC_2616 2617-130 2617-130
v FFC_B88 Explanation: The Load command failed.
v SOFTWARE
Response: If the problem persists, use MAP0210 :
General Problem Resolution.
2616-721 2616-721
Failing Item:
Explanation: A device timeout error occurred. v FFC_2617
Response: If the problem persists, use MAP0210 : v MEDIA
General Problem Resolution.
Failing Item: 2617-135 2617-135
v FFC_2616 Explanation: The Unload command failed.
v FFC_B88
Response: If the problem persists, use MAP0210 :
v SOFTWARE General Problem Resolution.
Failing Item:
2616-722 2616-722
v FFC_2617
Explanation: A device timeout error occurred. v MEDIA
Response: If the problem persists, use MAP0210 :
General Problem Resolution. 2617-140 2617-140
Failing Item: Explanation: The Mode Select command failed.
v FFC_2616
Response: If the problem persists, use MAP0210 :
v FFC_B88 General Problem Resolution.
v SOFTWARE
Failing Item:
v FFC_2617

120 Service request numbers

 2617-150 • 2617-240

2617-150 2617-150 2617-190 2617-190

Explanation: The Test Unit Ready command failed. Explanation: The Mode Select command failed.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2617 v FFC_2617
v MEDIA
2617-200 2617-200
2617-160 2617-160 Explanation: The Test Unit Ready command failed.
Explanation: The Reserve command failed. Response: If the problem persists, use MAP0210 :
Failing Item: General Problem Resolution.
v FFC_2617 Failing Item:
v MEDIA v FFC_2617
v MEDIA
2617-169 2617-169
Explanation: The Reserve command failed. 2617-210 2617-210

Failing Item: Explanation: The device configuration failed.

v FFC_2617 Response: If the problem persists, use MAP0210 :
v MEDIA General Problem Resolution.
Failing Item:
2617-170 2617-170 v FFC_2617
Explanation: The Read, Write and Compare test failed. v FFC_B88

Response: If the problem persists, use MAP0210 :

General Problem Resolution. 2617-220 2617-220

Failing Item: Explanation: The Release command failed.

v FFC_2617 Response: If the problem persists, use MAP0210 :
v FFC_B88 General Problem Resolution.
v MEDIA Failing Item:
v FFC_2617
2617-180 2617-180
Explanation: The Load command failed. 2617-230 2617-230

Response: If the problem persists, use MAP0210 : Explanation: The Request Sense command failed.
General Problem Resolution. Response: If the problem persists, use MAP0210 :
Failing Item: General Problem Resolution.
v FFC_2617 Failing Item:
v MEDIA v FFC_2617

2617-185 2617-185 2617-240 2617-240

Explanation: The Unload command failed. Explanation: The Openx command failed.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2617 v FFC_2617
v MEDIA

Service request numbers 121

2617-300 • 2617-417

2617-300 2617-300 2617-413 2617-413

Explanation: The device configuration failed. Explanation: A reservation conflict occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2617 v FFC_2617
v SOFTWARE v FFC_B88
v SOFTWARE
2617-310 2617-310
Explanation: SCSI adapter configuration failed. 2617-414 2617-414

Response: If the problem persists, use MAP0210 : Explanation: A reservation conflict occurred.
General Problem Resolution. Response: If the problem persists, use MAP0210 :
Failing Item: General Problem Resolution.
v FFC_B88 Failing Item:
v FFC_2617 v FFC_2617
v SOFTWARE v FFC_B88
v SOFTWARE
2617-320 2617-320
Explanation: Error log analysis indicates a failure. 2617-415 2617-415

Response: If the problem persists, use MAP0210 : Explanation: A reservation conflict occurred.
General Problem Resolution. Response: If the problem persists, use MAP0210 :
Failing Item: General Problem Resolution.
v FFC_2617 Failing Item:
v MEDIA v FFC_2617
v FFC_B88
2617-411 2617-411 v SOFTWARE
Explanation: A reservation conflict occurred.
2617-416 2617-416
Response: If the problem persists, use MAP0210 :
General Problem Resolution. Explanation: A reservation conflict occurred.
Failing Item: Response: If the problem persists, use MAP0210 :
v FFC_2617 General Problem Resolution.
v FFC_B88 Failing Item:
v SOFTWARE v FFC_2617
v FFC_B88
2617-412 2617-412 v SOFTWARE
Explanation: A reservation conflict occurred.
2617-417 2617-417
Response: If the problem persists, use MAP0210 :
General Problem Resolution. Explanation: A reservation conflict occurred.
Failing Item: Response: If the problem persists, use MAP0210 :
v FFC_2617 General Problem Resolution.
v FFC_B88 Failing Item:
v SOFTWARE v FFC_2617
v FFC_B88
v SOFTWARE

122 Service request numbers

 2617-418 • 2617-514

2617-418 2617-418 2617-423 2617-423

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2617 v FFC_2617
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2617-419 2617-419 2617-511 2617-511

Explanation: A reservation conflict occurred. Explanation: The drive returned bad or non-extended
sense data.
Response: If the problem persists, use MAP0210 :
General Problem Resolution. Response: If the problem persists, use MAP0210 :
General Problem Resolution.
Failing Item:
v FFC_2617 Failing Item:
v FFC_B88 v FFC_2617
v SOFTWARE v FFC_B88

2617-420 2617-420 2617-512 2617-512

Explanation: A reservation conflict occurred. Explanation: The drive returned bad or non-extended
sense data.
Response: If the problem persists, use MAP0210 :
General Problem Resolution. Response: If the problem persists, use MAP0210 :
General Problem Resolution.
Failing Item:
Failing Item:
v FFC_2617
v FFC_2617
v FFC_B88
v FFC_B88
v SOFTWARE

2617-513 2617-513
2617-421 2617-421
Explanation: The drive returned bad or non-extended
Explanation: A reservation conflict occurred.
sense data.
Response: If the problem persists, use MAP0210 :
Response: If the problem persists, use MAP0210 :
General Problem Resolution.
General Problem Resolution.
Failing Item:
Failing Item:
v FFC_2617
v FFC_2617
v FFC_B88
v FFC_B88
v SOFTWARE

2617-514 2617-514
2617-422 2617-422
Explanation: The drive returned bad or non-extended
Explanation: A reservation conflict occurred. sense data.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2617 v FFC_2617
v FFC_B88 v FFC_B88
v SOFTWARE

Service request numbers 123

2617-515 • 2617-611

2617-515 2617-515 2617-520 2617-520

Explanation: The drive returned bad or non-extended Explanation: The drive returned bad or non-extended
sense data. sense data.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2617 v FFC_2617
v FFC_B88 v FFC_B88

2617-516 2617-516 2617-521 2617-521

Explanation: The drive returned bad or non-extended Explanation: The drive returned bad or non-extended
sense data. sense data.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2617 v FFC_2617
v FFC_B88 v FFC_B88

2617-517 2617-517 2617-522 2617-522

Explanation: The drive returned bad or non-extended Explanation: The drive returned bad or non-extended
sense data. sense data.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2617 v FFC_2617
v FFC_B88 v FFC_B88

2617-518 2617-518 2617-523 2617-523

Explanation: The drive returned bad or non-extended Explanation: The drive returned bad or non-extended
sense data. sense data.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2617 v FFC_2617
v FFC_B88 v FFC_B88

2617-519 2617-519 2617-611 2617-611

Explanation: The drive returned bad or non-extended Explanation: An adapter or bus I/O error occurred.
sense data.
Response: If the problem persists, use MAP0210 :
Response: If the problem persists, use MAP0210 : General Problem Resolution.
General Problem Resolution.
Failing Item:
Failing Item: v FFC_2617
v FFC_2617 v FFC_B88
v FFC_B88 v SOFTWARE

124 Service request numbers

 2617-612 • 2617-621

2617-612 2617-612 2617-617 2617-617

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2617 v FFC_2617
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2617-613 2617-613 2617-618 2617-618

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2617 v FFC_2617
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2617-614 2617-614 2617-619 2617-619

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2617 v FFC_2617
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2617-615 2617-615 2617-620 2617-620

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2617 v FFC_2617
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2617-616 2617-616 2617-621 2617-621

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2617 v FFC_2617
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

Service request numbers 125

2617-622 • 2617-718

2617-622 2617-622 2617-714 2617-714

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2617 v FFC_2617
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2617-623 2617-623 2617-715 2617-715

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2617 v FFC_2617
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2617-711 2617-711 2617-716 2617-716

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2617 v FFC_2617
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2617-712 2617-712 2617-717 2617-717

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2617 v FFC_2617
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

2617-713 2617-713 2617-718 2617-718

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2617 v FFC_2617
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

126 Service request numbers

 2617-719 • 2618-150

2617-719 2617-719 2618-110 2618-110

Explanation: A device timeout error occurred. Explanation: The Reserve command failed.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2617 v FFC_2618
v FFC_B88
v SOFTWARE 2618-120 2618-120
Explanation: The Inquiry command failed.
2617-720 2617-720
Response: If the problem persists, use MAP0210 :
Explanation: A device timeout error occurred. General Problem Resolution.
Response: If the problem persists, use MAP0210 : Failing Item:
General Problem Resolution. v FFC_2618
Failing Item:
v FFC_2617 2618-130 2618-130
v FFC_B88 Explanation: The Load command failed.
v SOFTWARE
Response: If the problem persists, use MAP0210 :
General Problem Resolution.
2617-721 2617-721
Failing Item:
Explanation: A device timeout error occurred. v FFC_2618
Response: If the problem persists, use MAP0210 : v MEDIA
General Problem Resolution.
Failing Item: 2618-135 2618-135
v FFC_2617 Explanation: The Unload command failed.
v FFC_B88
Response: If the problem persists, use MAP0210 :
v SOFTWARE General Problem Resolution.
Failing Item:
2617-722 2617-722
v FFC_2618
Explanation: A device timeout error occurred. v MEDIA
Response: If the problem persists, use MAP0210 :
General Problem Resolution. 2618-140 2618-140
Failing Item: Explanation: The Mode Select command failed.
v FFC_2617
Response: If the problem persists, use MAP0210 :
v FFC_B88 General Problem Resolution.
v SOFTWARE
Failing Item:
v FFC_2618
2617-723 2617-723
Explanation: A device timeout error occurred. 2618-150 2618-150
Response: If the problem persists, use MAP0210 : Explanation: The Test Unit Ready command failed.
General Problem Resolution.
Response: If the problem persists, use MAP0210 :
Failing Item: General Problem Resolution.
v FFC_2617
Failing Item:
v FFC_B88
v FFC_2618
v SOFTWARE
v MEDIA

Service request numbers 127

2618-160 • 2618-300

2618-160 2618-160 2618-200 2618-200

Explanation: The Reserve command failed. Explanation: The Test Unit Ready command failed.
Failing Item: Response: If the problem persists, use MAP0210 :
v FFC_2618 General Problem Resolution.
v MEDIA Failing Item:
v FFC_2618
2618-169 2618-169 v MEDIA
Explanation: The Reserve command failed.
2618-210 2618-210
Failing Item:
v FFC_2618 Explanation: The device configuration failed.
v MEDIA Response: If the problem persists, use MAP0210 :
General Problem Resolution.
2618-170 2618-170 Failing Item:
Explanation: The Read, Write and Compare test failed. v FFC_2618
v FFC_2680
Response: If the problem persists, use MAP0210 :
General Problem Resolution.
2618-220 2618-220
Failing Item:
v FFC_2618 Explanation: The Release command failed.
v FFC_2680 Response: If the problem persists, use MAP0210 :
v MEDIA General Problem Resolution.
Failing Item:
2618-180 2618-180 v FFC_2618
Explanation: The Load command failed.
2618-230 2618-230
Response: If the problem persists, use MAP0210 :
General Problem Resolution. Explanation: The Request Sense command failed.
Failing Item: Response: If the problem persists, use MAP0210 :
v FFC_2618 General Problem Resolution.
v MEDIA Failing Item:
v FFC_2618
2618-185 2618-185
Explanation: The Unload command failed. 2618-240 2618-240

Response: If the problem persists, use MAP0210 : Explanation: The Openx command failed.
General Problem Resolution. Response: If the problem persists, use MAP0210 :
Failing Item: General Problem Resolution.
v FFC_2618 Failing Item:
v MEDIA v FFC_2618

2618-190 2618-190 2618-300 2618-300

Explanation: The Mode Select command failed. Explanation: The device configuration failed.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2618 v FFC_2618
v SOFTWARE

128 Service request numbers

 2618-310 • 2618-418

2618-310 2618-310 2618-414 2618-414

Explanation: SCSI adapter configuration failed. Explanation: A reservation conflict occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2680 v FFC_2618
v FFC_2618 v FFC_2680
v SOFTWARE v SOFTWARE

2618-320 2618-320 2618-415 2618-415

Explanation: Error log analysis indicates a failure. Explanation: A reservation conflict occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2618 v FFC_2618
v MEDIA v FFC_2680
v SOFTWARE
2618-411 2618-411
Explanation: A reservation conflict occurred. 2618-416 2618-416

Response: If the problem persists, use MAP0210 : Explanation: A reservation conflict occurred.
General Problem Resolution. Response: If the problem persists, use MAP0210 :
Failing Item: General Problem Resolution.
v FFC_2618 Failing Item:
v FFC_2680 v FFC_2618
v SOFTWARE v FFC_2680
v SOFTWARE
2618-412 2618-412
Explanation: A reservation conflict occurred. 2618-417 2618-417

Response: If the problem persists, use MAP0210 : Explanation: A reservation conflict occurred.
General Problem Resolution. Response: If the problem persists, use MAP0210 :
Failing Item: General Problem Resolution.
v FFC_2618 Failing Item:
v FFC_2680 v FFC_2618
v SOFTWARE v FFC_2680
v SOFTWARE
2618-413 2618-413
Explanation: A reservation conflict occurred. 2618-418 2618-418

Response: If the problem persists, use MAP0210 : Explanation: A reservation conflict occurred.
General Problem Resolution. Response: If the problem persists, use MAP0210 :
Failing Item: General Problem Resolution.
v FFC_2618 Failing Item:
v FFC_2680 v FFC_2618
v SOFTWARE v FFC_2680
v SOFTWARE

Service request numbers 129

2618-419 • 2618-515

2618-419 2618-419 2618-511 2618-511

Explanation: A reservation conflict occurred. Explanation: The drive returned bad or non-extended
sense data.
Response: If the problem persists, use MAP0210 :
General Problem Resolution. Response: If the problem persists, use MAP0210 :
General Problem Resolution.
Failing Item:
v FFC_2618 Failing Item:
v FFC_2680 v FFC_2618
v SOFTWARE v FFC_2680

2618-420 2618-420 2618-512 2618-512

Explanation: A reservation conflict occurred. Explanation: The drive returned bad or non-extended
sense data.
Response: If the problem persists, use MAP0210 :
General Problem Resolution. Response: If the problem persists, use MAP0210 :
General Problem Resolution.
Failing Item:
Failing Item:
v FFC_2618
v FFC_2618
v FFC_2680
v FFC_2680
v SOFTWARE

2618-513 2618-513
2618-421 2618-421
Explanation: The drive returned bad or non-extended
Explanation: A reservation conflict occurred.
sense data.
Response: If the problem persists, use MAP0210 :
Response: If the problem persists, use MAP0210 :
General Problem Resolution.
General Problem Resolution.
Failing Item:
Failing Item:
v FFC_2618
v FFC_2618
v FFC_2680
v FFC_2680
v SOFTWARE

2618-514 2618-514
2618-422 2618-422
Explanation: The drive returned bad or non-extended
Explanation: A reservation conflict occurred. sense data.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2618 v FFC_2618
v FFC_2680 v FFC_2680
v SOFTWARE
2618-515 2618-515
2618-423 2618-423
Explanation: The drive returned bad or non-extended
Explanation: A reservation conflict occurred. sense data.

Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.

Failing Item: Failing Item:

v FFC_2618 v FFC_2618
v FFC_2680 v FFC_2680
v SOFTWARE

130 Service request numbers

 2618-516 • 2618-612

2618-516 2618-516 2618-521 2618-521

Explanation: The drive returned bad or non-extended Explanation: The drive returned bad or non-extended
sense data. sense data.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2618 v FFC_2618
v FFC_2680 v FFC_2680

2618-517 2618-517 2618-522 2618-522

Explanation: The drive returned bad or non-extended Explanation: The drive returned bad or non-extended
sense data. sense data.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2618 v FFC_2618
v FFC_2680 v FFC_2680

2618-518 2618-518 2618-523 2618-523

Explanation: The drive returned bad or non-extended Explanation: The drive returned bad or non-extended
sense data. sense data.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2618 v FFC_2618
v FFC_2680 v FFC_2680

2618-519 2618-519 2618-611 2618-611

Explanation: The drive returned bad or non-extended Explanation: An adapter or bus I/O error occurred.
sense data.
Response: If the problem persists, use MAP0210 :
Response: If the problem persists, use MAP0210 : General Problem Resolution.
General Problem Resolution.
Failing Item:
Failing Item: v FFC_2618
v FFC_2618 v FFC_2680
v FFC_2680 v SOFTWARE

2618-520 2618-520 2618-612 2618-612

Explanation: The drive returned bad or non-extended Explanation: An adapter or bus I/O error occurred.
sense data.
Response: If the problem persists, use MAP0210 :
Response: If the problem persists, use MAP0210 : General Problem Resolution.
General Problem Resolution.
Failing Item:
Failing Item:
v FFC_2618
v FFC_2618
v FFC_2680
v FFC_2680
v SOFTWARE

Service request numbers 131

2618-613 • 2618-622

2618-613 2618-613 2618-618 2618-618

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2618 v FFC_2618
v FFC_2680 v FFC_2680
v SOFTWARE v SOFTWARE

2618-614 2618-614 2618-619 2618-619

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2618 v FFC_2618
v FFC_2680 v FFC_2680
v SOFTWARE v SOFTWARE

2618-615 2618-615 2618-620 2618-620

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2618 v FFC_2618
v FFC_2680 v FFC_2680
v SOFTWARE v SOFTWARE

2618-616 2618-616 2618-621 2618-621

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2618 v FFC_2618
v FFC_2680 v FFC_2680
v SOFTWARE v SOFTWARE

2618-617 2618-617 2618-622 2618-622

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2618 v FFC_2618
v FFC_2680 v FFC_2680
v SOFTWARE v SOFTWARE

132 Service request numbers

 2618-623 • 2618-719

2618-623 2618-623 2618-715 2618-715

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2618 v FFC_2618
v FFC_2680 v FFC_2680
v SOFTWARE v SOFTWARE

2618-711 2618-711 2618-716 2618-716

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2618 v FFC_2618
v FFC_2680 v FFC_2680
v SOFTWARE v SOFTWARE

2618-712 2618-712 2618-717 2618-717

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2618 v FFC_2618
v FFC_2680 v FFC_2680
v SOFTWARE v SOFTWARE

2618-713 2618-713 2618-718 2618-718

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2618 v FFC_2618
v FFC_2680 v FFC_2680
v SOFTWARE v SOFTWARE

2618-714 2618-714 2618-719 2618-719

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_2618 v FFC_2618
v FFC_2680 v FFC_2680
v SOFTWARE v SOFTWARE

Service request numbers 133

2618-720 • 2621-706

2618-720 2618-720 2621-103 2621-103

Explanation: A device timeout error occurred. Explanation: Internal loop back test failure
Response: If the problem persists, use MAP0210 : Failing Item:
General Problem Resolution. v FFC_2621
Failing Item:
v FFC_2618 2621-701 2621-701
v FFC_2680 Explanation: Error Log Analysis indicates that this
v SOFTWARE adapter has failed due to a internal error.
Failing Item:
2618-721 2618-721 v FFC_2621
Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : 2621-702 2621-702
General Problem Resolution. Explanation: Error Log Analysis indicates that this
Failing Item: adapter has failed due to a failure with the uplink
interface used to connect this device to the host
v FFC_2618
processor.
v FFC_2680
Failing Item:
v SOFTWARE
v FFC_2621

2618-722 2618-722
2621-703 2621-703
Explanation: A device timeout error occurred.
Explanation: Error Log Analysis indicates that this
Response: If the problem persists, use MAP0210 : adapter has failed due to a memory error.
General Problem Resolution.
Failing Item:
Failing Item:
v FFC_2621
v FFC_2618
v FFC_2680
2621-704 2621-704
v SOFTWARE
Explanation: Error Log Analysis indicates that this
adapter has failed due to a unrecoverable internal
2618-723 2618-723 parity error.
Explanation: A device timeout error occurred. Failing Item:
Response: If the problem persists, use MAP0210 : v FFC_2621
General Problem Resolution.
Failing Item: 2621-705 2621-705
v FFC_2618 Explanation: Error Log Analysis indicates that this
v FFC_2680 adapter has failed due to a internal error.
v SOFTWARE Failing Item:
v FFC_2621
2621-101 2621-101
Explanation: Configuration failed. 2621-706 2621-706

Failing Item: Explanation: Error Log Analysis indicates that this

v FFC_2621 adapter has failed due to a memory error.
Failing Item:
2621-102 2621-102 v FFC_2621
Explanation: Queue pair create failure.
Failing Item:
v FFC_2621

134 Service request numbers

 2624-101 • 2640-131

2624-101 2624-101 2624-703 2624-703

Explanation: Configuration failed. Explanation: Error Log Analysis indicates that this
adapter has failed due to a memory error.
Failing Item:
v FFC_2624 Failing Item:
v FFC_2624
2624-102 2624-102
2624-704 2624-704
Explanation: Queue pair create failure.
Explanation: Error Log Analysis indicates that this
Failing Item:
adapter has failed due to a unrecoverable internal
v FFC_2624 parity error.
Failing Item:
2624-103 2624-103
v FFC_2624
Explanation: Internal loop back test failure
Failing Item: 2624-705 2624-705
v FFC_2624 Explanation: Error Log Analysis indicates that this
adapter has failed due to a internal error.
2624-201 2624-201 Failing Item:
Explanation: Loop back test failure v FFC_2624
Failing Item:
v CABLE 2624-706 2624-706

v NETWORK Explanation: Error Log Analysis indicates that this

adapter has failed due to a memory error.
2624-301 2624-301 Failing Item:
Explanation: Loop back test failure v FFC_2624

Failing Item:
2640-114 2640-114
v CABLE
v NETWORK Explanation: IDE Disk diagnostic failure

v FFC_2624 Failing Item:

v FFC_2640
2624-701 2624-701
Explanation: Error Log Analysis indicates that this 2640-115 2640-115
adapter has failed due to a internal error. Explanation: IDE disk error on open or configuring
Failing Item: device

v FFC_2624 Failing Item:

v FFC_2640
2624-702 2624-702 v FFC_2631
Explanation: Error Log Analysis indicates that this
adapter has failed due to a failure with the uplink 2640-121 2640-121
interface used to connect this device to the host
Explanation: Physical volume hardware error
processor.
Failing Item:
Failing Item:
v FFC_2640
v FFC_2624

2640-131 2640-131
Explanation: Smart status threshold exceeded
Failing Item:
v FFC_2640

Service request numbers 135

2640-132 • 2641-118

2640-132 2640-132 2641-106 2641-106

Explanation: Command timeouts threshold exceeded Explanation: The electronics card test failed.
Failing Item: Failing Item:
v FFC_2640 v FFC_2641

2640-133 2640-133 2641-108 2641-108

Explanation: Command timeout with error condition Explanation: The bus test failed.
Failing Item: Failing Item:
v FFC_2640 v FFC_2641

2640-134 2640-134 2641-110 2641-110

Explanation: Hardware command or DMA failure Explanation: The media format is corrupted.
Failing Item: Failing Item:
v FFC_2640 v FFC_2641

2640-135 2640-135 2641-112 2641-112

Explanation: IDE DMA error with no error status Explanation: The diagnostic test failed.
Failing Item: Failing Item:
v FFC_2640 v FFC_2641

2640-136 2640-136 2641-114 2641-114

Explanation: TimeOut waiting for controller or drive Explanation: An unrecoverable hardware error.
with no busy status
Failing Item:
Response: Go to MAP0210 : General problem v FFC_2641
resolution.
Failing Item: 2641-116 2641-116
v FFC_2640
Explanation: A protocol error.
v FFC_2631
Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure
2641-102 2641-102 they are all compatible. If you do not find a problem,
Explanation: An unrecoverable media error occurred. call your support person.

Failing Item: Failing Item:

v FFC_2641 v FFC_2641

2641-104 2641-104 2641-117 2641-117

Explanation: The motor failed to restart. Explanation: A write-protect error occurred.

Failing Item: Failing Item:

v FFC_2641 v FFC_2641

2641-105 2641-105 2641-118 2641-118

Explanation: The drive did not become ready. Explanation: A SCSI command time-out occurred.

Failing Item: Failing Item:

v FFC_2641 v FFC_2641
v FFC_B88

136 Service request numbers

 2641-120 • 2641-138

2641-120 2641-120 2641-132 2641-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_2641 v FFC_2641

2641-122 2641-122 2641-133 2641-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
complete diagnosis.
Failing Item:
v FFC_2641 Failing Item:
v SSSS
2641-124 2641-124
2641-134 2641-134
Explanation: A SCSI check condition error occurred.
Explanation: The adapter failed to configure.
Failing Item:
v FFC_2641 Failing Item:
v FFC_B88
2641-126 2641-126 v SOFTWARE

Explanation: A software error was caused by a

hardware failure. 2641-135 2641-135

Failing Item: Explanation: The device failed to configure.

v FFC_2641 Failing Item:
v FFC_B88 v FFC_2641
v FFC_B88
2641-128 2641-128 v SOFTWARE
Explanation: The error log analysis indicates a
hardware failure. 2641-136 2641-136
Failing Item: Explanation: The certify operation failed.
v FFC_190 Failing Item:
v FFC_B88 v FFC_2641
v FFC_2641
v SOFTWARE 2641-137 2641-137
Explanation: Unit attention condition has occurred on
2641-129 2641-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem.
v FFC_2641
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_2641 2641-138 2641-138
v SOFTWARE
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
2641-130 2641-130 temperature.
Explanation: Error log analysis indicates a problem Response: Check to be sure none of the air passages
reported by the disk drive's self-monitoring function. in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
Failing Item:
MAP0210 : General problem resolution.
v FFC_2641
Failing Item:

Service request numbers 137

2641-140 • 2642-124

v FFC_2641
2642-112 2642-112
Explanation: The diagnostic test failed.
2641-140 2641-140
Failing Item:
Explanation: Error log analysis indicates poor signal
quality. v FFC_2642

Failing Item:
2642-114 2642-114
v FFC_199
v FFC_B88 Explanation: An unrecoverable hardware error.
v FFC_2641 Failing Item:
v FFC_2642
2641-640 2641-640
Explanation: Error log analysis indicates a path error. 2642-116 2642-116

Response: Use MAP0285 : Multipath I/O (MPIO) Explanation: A protocol error.

problem resolution. Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure
2642-102 2642-102 they are all compatible. If you do not find a problem,
call your support person.
Explanation: An unrecoverable media error occurred.
Failing Item:
Failing Item:
v FFC_2642
v FFC_2642

2642-117 2642-117
2642-104 2642-104
Explanation: A write-protect error occurred.
Explanation: The motor failed to restart.
Failing Item:
Failing Item:
v FFC_2642
v FFC_2642

2642-118 2642-118
2642-105 2642-105
Explanation: A SCSI command time-out occurred.
Explanation: The drive did not become ready.
Failing Item:
Failing Item:
v FFC_2642
v FFC_2642
v FFC_B88

2642-106 2642-106
2642-120 2642-120
Explanation: The electronics card test failed.
Explanation: A SCSI busy or command error.
Failing Item:
Failing Item:
v FFC_2642
v FFC_2642

2642-108 2642-108
2642-122 2642-122
Explanation: The bus test failed.
Explanation: A SCSI reservation conflict error.
Failing Item:
Failing Item:
v FFC_2642
v FFC_2642

2642-110 2642-110
2642-124 2642-124
Explanation: The media format is corrupted.
Explanation: A SCSI check condition error occurred.
Failing Item:
Failing Item:
v FFC_2642
v FFC_2642

138 Service request numbers

 2642-126 • 2642-640

v SOFTWARE
2642-126 2642-126
Explanation: A software error was caused by a
2642-135 2642-135
hardware failure.
Explanation: The device failed to configure.
Failing Item:
v FFC_2642 Failing Item:
v FFC_B88 v FFC_2642
v FFC_B88
2642-128 2642-128 v SOFTWARE

Explanation: The error log analysis indicates a

hardware failure. 2642-136 2642-136

Failing Item: Explanation: The certify operation failed.

v FFC_190 Failing Item:
v FFC_B88 v FFC_2642
v FFC_2642
v SOFTWARE 2642-137 2642-137
Explanation: Unit attention condition has occurred on
2642-129 2642-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem. v FFC_2642
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_2642 2642-138 2642-138
v SOFTWARE Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
2642-130 2642-130 temperature.

Explanation: Error log analysis indicates a problem Response: Check to be sure none of the air passages
reported by the disk drive's self-monitoring function. in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
Failing Item: MAP0210 : General problem resolution.
v FFC_2642
Failing Item:
v FFC_2642
2642-132 2642-132
Explanation: A disk drive hardware error occurred. 2642-140 2642-140
Failing Item: Explanation: Error log analysis indicates poor signal
v FFC_2642 quality.
Failing Item:
2642-133 2642-133 v FFC_199
Explanation: Use the Subsystem Service Guide to v FFC_B88
complete diagnosis. v FFC_2642
Failing Item:
v SSSS 2642-640 2642-640
Explanation: Error log analysis indicates a path error.
2642-134 2642-134
Response: Use MAP0285 : Multipath I/O (MPIO)
Explanation: The adapter failed to configure. problem resolution.
Failing Item:
v FFC_B88

Service request numbers 139

2643-102 • 2643-128

they are all compatible. If you do not find a problem,

2643-102 2643-102
call your support person.
Explanation: An unrecoverable media error occurred.
Failing Item:
Failing Item: v FFC_2643
v FFC_2643
2643-117 2643-117
2643-104 2643-104
Explanation: A write-protect error occurred.
Explanation: The motor failed to restart.
Failing Item:
Failing Item: v FFC_2643
v FFC_2643
2643-118 2643-118
2643-105 2643-105
Explanation: A SCSI command time-out occurred.
Explanation: The drive did not become ready.
Failing Item:
Failing Item: v FFC_2643
v FFC_2643 v FFC_B88

2643-106 2643-106 2643-120 2643-120

Explanation: The electronics card test failed. Explanation: A SCSI busy or command error.
Failing Item: Failing Item:
v FFC_2643 v FFC_2643

2643-108 2643-108 2643-122 2643-122

Explanation: The bus test failed. Explanation: A SCSI reservation conflict error.
Failing Item: Failing Item:
v FFC_2643 v FFC_2643

2643-110 2643-110 2643-124 2643-124

Explanation: The media format is corrupted. Explanation: A SCSI check condition error occurred.
Failing Item: Failing Item:
v FFC_2643 v FFC_2643

2643-112 2643-112 2643-126 2643-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
Failing Item: hardware failure.
v FFC_2643 Failing Item:
v FFC_2643
2643-114 2643-114 v FFC_B88
Explanation: An unrecoverable hardware error.
2643-128 2643-128
Failing Item:
v FFC_2643 Explanation: The error log analysis indicates a
hardware failure.

2643-116 2643-116 Failing Item:

v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter,
v FFC_2643
diagnostic software, and application software to be sure
v SOFTWARE

140 Service request numbers

 2643-129 • 2644-105

2643-129 2643-129 2643-137 2643-137

Explanation: Error log analysis indicates a SCSI bus Explanation: Unit attention condition has occurred on
problem. the Send Diagnostic command.
Failing Item: Failing Item:
v FFC_190 v FFC_2643
v FFC_B88 v FFC_B88
v FFC_2643 v FFC_190
v SOFTWARE
2643-138 2643-138
2643-130 2643-130 Explanation: Error log analysis indicates that the disk
Explanation: Error log analysis indicates a problem drive is operating at a higher than recommended
reported by the disk drive's self-monitoring function. temperature.

Failing Item: Response: Check to be sure none of the air passages

in the system covers are blocked, that no other system
v FFC_2643
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution.
2643-132 2643-132
Failing Item:
Explanation: A disk drive hardware error occurred. v FFC_2643
Failing Item:
v FFC_2643 2643-140 2643-140
Explanation: Error log analysis indicates poor signal
2643-133 2643-133 quality.

Explanation: Use the Subsystem Service Guide to Failing Item:

complete diagnosis. v FFC_199
Failing Item: v FFC_B88
v SSSS v FFC_2643

2643-134 2643-134 2643-640 2643-640

Explanation: The adapter failed to configure. Explanation: Error log analysis indicates a path error.

Failing Item: Response: Use MAP0285 : Multipath I/O (MPIO)

v FFC_B88 problem resolution.

v SOFTWARE
2644-102 2644-102
2643-135 2643-135 Explanation: An unrecoverable media error occurred.
Explanation: The device failed to configure. Failing Item:
Failing Item: v FFC_2644
v FFC_2643
v FFC_B88 2644-104 2644-104

v SOFTWARE Explanation: The motor failed to restart.

Failing Item:
2643-136 2643-136 v FFC_2644
Explanation: The certify operation failed.
Failing Item: 2644-105 2644-105
v FFC_2643 Explanation: The drive did not become ready.
Failing Item:
v FFC_2644

Service request numbers 141

2644-106 • 2644-130

2644-106 2644-106 2644-120 2644-120

Explanation: The electronics card test failed. Explanation: A SCSI busy or command error.
Failing Item: Failing Item:
v FFC_2644 v FFC_2644

2644-108 2644-108 2644-122 2644-122

Explanation: The bus test failed. Explanation: A SCSI reservation conflict error.
Failing Item: Failing Item:
v FFC_2644 v FFC_2644

2644-110 2644-110 2644-124 2644-124

Explanation: The media format is corrupted. Explanation: A SCSI check condition error occurred.
Failing Item: Failing Item:
v FFC_2644 v FFC_2644

2644-112 2644-112 2644-126 2644-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_2644 Failing Item:
v FFC_2644
2644-114 2644-114 v FFC_B88

Explanation: An unrecoverable hardware error.

2644-128 2644-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_2644
hardware failure.
Failing Item:
2644-116 2644-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_2644
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
2644-129 2644-129
Failing Item:
v FFC_2644 Explanation: Error log analysis indicates a SCSI bus
problem.

2644-117 2644-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_2644
v FFC_2644
v SOFTWARE

2644-118 2644-118
2644-130 2644-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_2644 Failing Item:
v FFC_B88 v FFC_2644

142 Service request numbers

 2644-132 • 2645-110

v FFC_2644
2644-132 2644-132
Explanation: A disk drive hardware error occurred.
2644-140 2644-140
Failing Item:
Explanation: Error log analysis indicates poor signal
v FFC_2644 quality.
Failing Item:
2644-133 2644-133
v FFC_199
Explanation: Use the Subsystem Service Guide to v FFC_B88
complete diagnosis.
v FFC_2644
Failing Item:
v SSSS 2644-640 2644-640
Explanation: Error log analysis indicates a path error.
2644-134 2644-134
Response: Use MAP0285 : Multipath I/O (MPIO)
Explanation: The adapter failed to configure. problem resolution.
Failing Item:
v FFC_B88 2645-102 2645-102
v SOFTWARE Explanation: An unrecoverable media error occurred.
Failing Item:
2644-135 2644-135
v FFC_2645
Explanation: The device failed to configure.
Failing Item: 2645-104 2645-104
v FFC_2644 Explanation: The motor failed to restart.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_2645

2644-136 2644-136
2645-105 2645-105
Explanation: The certify operation failed.
Explanation: The drive did not become ready.
Failing Item:
Failing Item:
v FFC_2644
v FFC_2645

2644-137 2644-137
2645-106 2645-106
Explanation: Unit attention condition has occurred on
Explanation: The electronics card test failed.
the Send Diagnostic command.
Failing Item:
Failing Item:
v FFC_2645
v FFC_2644
v FFC_B88
2645-108 2645-108
v FFC_190
Explanation: The bus test failed.
2644-138 2644-138 Failing Item:
Explanation: Error log analysis indicates that the disk v FFC_2645
drive is operating at a higher than recommended
temperature. 2645-110 2645-110
Response: Check to be sure none of the air passages Explanation: The media format is corrupted.
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to Failing Item:
MAP0210 : General problem resolution. v FFC_2645
Failing Item:

Service request numbers 143

2645-112 • 2645-134

2645-112 2645-112 2645-126 2645-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_2645 Failing Item:
v FFC_2645
2645-114 2645-114 v FFC_B88

Explanation: An unrecoverable hardware error.

2645-128 2645-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_2645
hardware failure.
Failing Item:
2645-116 2645-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_2645
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
2645-129 2645-129
Failing Item:
v FFC_2645 Explanation: Error log analysis indicates a SCSI bus
problem.

2645-117 2645-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_2645
v FFC_2645
v SOFTWARE

2645-118 2645-118
2645-130 2645-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_2645 Failing Item:
v FFC_B88 v FFC_2645

2645-120 2645-120 2645-132 2645-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_2645 v FFC_2645

2645-122 2645-122 2645-133 2645-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
Failing Item: complete diagnosis.
v FFC_2645 Failing Item:
v SSSS
2645-124 2645-124
Explanation: A SCSI check condition error occurred. 2645-134 2645-134

Failing Item: Explanation: The adapter failed to configure.

v FFC_2645 Failing Item:

v FFC_B88

144 Service request numbers

 2645-135 • 2646-116

v SOFTWARE
2646-102 2646-102
Explanation: An unrecoverable media error occurred.
2645-135 2645-135
Failing Item:
Explanation: The device failed to configure.
v FFC_2646
Failing Item:
v FFC_2645
2646-104 2646-104
v FFC_B88
Explanation: The motor failed to restart.
v SOFTWARE
Failing Item:
2645-136 2645-136 v FFC_2646

Explanation: The certify operation failed.

2646-105 2646-105
Failing Item:
Explanation: The drive did not become ready.
v FFC_2645
Failing Item:
2645-137 2645-137 v FFC_2646

Explanation: Unit attention condition has occurred on

the Send Diagnostic command. 2646-106 2646-106

Failing Item: Explanation: The electronics card test failed.

v FFC_2645 Failing Item:
v FFC_B88 v FFC_2646
v FFC_190
2646-108 2646-108
2645-138 2645-138 Explanation: The bus test failed.
Explanation: Error log analysis indicates that the disk Failing Item:
drive is operating at a higher than recommended
v FFC_2646
temperature.
Response: Check to be sure none of the air passages
2646-110 2646-110
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to Explanation: The media format is corrupted.
MAP0210 : General problem resolution.
Failing Item:
Failing Item: v FFC_2646
v FFC_2645
2646-112 2646-112
2645-140 2645-140
Explanation: The diagnostic test failed.
Explanation: Error log analysis indicates poor signal
quality. Failing Item:
v FFC_2646
Failing Item:
v FFC_199
2646-114 2646-114
v FFC_B88
v FFC_2645 Explanation: An unrecoverable hardware error.
Failing Item:
2645-640 2645-640 v FFC_2646
Explanation: Error log analysis indicates a path error.
2646-116 2646-116
Response: Use MAP0285 : Multipath I/O (MPIO)
problem resolution. Explanation: A protocol error.
Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure

Service request numbers 145

2646-117 • 2646-136

they are all compatible. If you do not find a problem,

2646-129 2646-129
call your support person.
Explanation: Error log analysis indicates a SCSI bus
Failing Item:
problem.
v FFC_2646
Failing Item:
v FFC_190
2646-117 2646-117
v FFC_B88
Explanation: A write-protect error occurred.
v FFC_2646
Failing Item: v SOFTWARE
v FFC_2646
2646-130 2646-130
2646-118 2646-118
Explanation: Error log analysis indicates a problem
Explanation: A SCSI command time-out occurred. reported by the disk drive's self-monitoring function.

Failing Item: Failing Item:

v FFC_2646 v FFC_2646
v FFC_B88
2646-132 2646-132
2646-120 2646-120 Explanation: A disk drive hardware error occurred.
Explanation: A SCSI busy or command error. Failing Item:
Failing Item: v FFC_2646
v FFC_2646
2646-133 2646-133
2646-122 2646-122 Explanation: Use the Subsystem Service Guide to
Explanation: A SCSI reservation conflict error. complete diagnosis.

Failing Item: Failing Item:

v FFC_2646 v SSSS

2646-124 2646-124 2646-134 2646-134

Explanation: A SCSI check condition error occurred. Explanation: The adapter failed to configure.

Failing Item: Failing Item:

v FFC_2646 v FFC_B88
v SOFTWARE
2646-126 2646-126
2646-135 2646-135
Explanation: A software error was caused by a
hardware failure. Explanation: The device failed to configure.
Failing Item: Failing Item:
v FFC_2646 v FFC_2646
v FFC_B88 v FFC_B88
v SOFTWARE
2646-128 2646-128
Explanation: The error log analysis indicates a 2646-136 2646-136
hardware failure. Explanation: The certify operation failed.
Failing Item: Failing Item:
v FFC_190 v FFC_2646
v FFC_B88
v FFC_2646
v SOFTWARE

146 Service request numbers

 2646-137 • 2647-118

2646-137 2646-137 2647-106 2647-106

Explanation: Unit attention condition has occurred on Explanation: The electronics card test failed.
the Send Diagnostic command.
Failing Item:
Failing Item: v FFC_2647
v FFC_2646
v FFC_B88 2647-108 2647-108
v FFC_190
Explanation: The bus test failed.
Failing Item:
2646-138 2646-138
v FFC_2647
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
temperature. 2647-110 2647-110

Response: Check to be sure none of the air passages Explanation: The media format is corrupted.
in the system covers are blocked, that no other system Failing Item:
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution. v FFC_2647

Failing Item:
2647-112 2647-112
v FFC_2646
Explanation: The diagnostic test failed.
2646-140 2646-140 Failing Item:
Explanation: Error log analysis indicates poor signal v FFC_2647
quality.
Failing Item: 2647-114 2647-114

v FFC_199 Explanation: An unrecoverable hardware error.

v FFC_B88 Failing Item:
v FFC_2646 v FFC_2647

2646-640 2646-640 2647-116 2647-116

Explanation: Error log analysis indicates a path error. Explanation: A protocol error.
Response: Use MAP0285 : Multipath I/O (MPIO) Response: Check the levels of the device, adapter,
problem resolution. diagnostic software, and application software to be sure
they are all compatible. If you do not find a problem,
2647-102 2647-102 call your support person.

Explanation: An unrecoverable media error occurred. Failing Item:

v FFC_2647
Failing Item:
v FFC_2647
2647-117 2647-117

2647-104 2647-104 Explanation: A write-protect error occurred.

Explanation: The motor failed to restart. Failing Item:

v FFC_2647
Failing Item:
v FFC_2647
2647-118 2647-118

2647-105 2647-105 Explanation: A SCSI command time-out occurred.

Explanation: The drive did not become ready. Failing Item:

v FFC_2647
Failing Item:
v FFC_B88
v FFC_2647

Service request numbers 147

2647-120 • 2647-138

2647-120 2647-120 2647-132 2647-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_2647 v FFC_2647

2647-122 2647-122 2647-133 2647-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
complete diagnosis.
Failing Item:
v FFC_2647 Failing Item:
v SSSS
2647-124 2647-124
2647-134 2647-134
Explanation: A SCSI check condition error occurred.
Explanation: The adapter failed to configure.
Failing Item:
v FFC_2647 Failing Item:
v FFC_B88
2647-126 2647-126 v SOFTWARE

Explanation: A software error was caused by a

hardware failure. 2647-135 2647-135

Failing Item: Explanation: The device failed to configure.

v FFC_2647 Failing Item:
v FFC_B88 v FFC_2647
v FFC_B88
2647-128 2647-128 v SOFTWARE
Explanation: The error log analysis indicates a
hardware failure. 2647-136 2647-136
Failing Item: Explanation: The certify operation failed.
v FFC_190 Failing Item:
v FFC_B88 v FFC_2647
v FFC_2647
v SOFTWARE 2647-137 2647-137
Explanation: Unit attention condition has occurred on
2647-129 2647-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem.
v FFC_2647
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_2647 2647-138 2647-138
v SOFTWARE
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
2647-130 2647-130 temperature.
Explanation: Error log analysis indicates a problem Response: Check to be sure none of the air passages
reported by the disk drive's self-monitoring function. in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
Failing Item:
MAP0210 : General problem resolution.
v FFC_2647
Failing Item:

148 Service request numbers

 2647-140 • 2648-124

v FFC_2647
2648-112 2648-112
Explanation: The diagnostic test failed.
2647-140 2647-140
Failing Item:
Explanation: Error log analysis indicates poor signal
quality. v FFC_2648

Failing Item:
2648-114 2648-114
v FFC_199
v FFC_B88 Explanation: An unrecoverable hardware error.
v FFC_2647 Failing Item:
v FFC_2648
2647-640 2647-640
Explanation: Error log analysis indicates a path error. 2648-116 2648-116

Response: Use MAP0285 : Multipath I/O (MPIO) Explanation: A protocol error.

problem resolution. Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure
2648-102 2648-102 they are all compatible. If you do not find a problem,
call your support person.
Explanation: An unrecoverable media error occurred.
Failing Item:
Failing Item:
v FFC_2648
v FFC_2648

2648-117 2648-117
2648-104 2648-104
Explanation: A write-protect error occurred.
Explanation: The motor failed to restart.
Failing Item:
Failing Item:
v FFC_2648
v FFC_2648

2648-118 2648-118
2648-105 2648-105
Explanation: A SCSI command time-out occurred.
Explanation: The drive did not become ready.
Failing Item:
Failing Item:
v FFC_2648
v FFC_2648
v FFC_B88

2648-106 2648-106
2648-120 2648-120
Explanation: The electronics card test failed.
Explanation: A SCSI busy or command error.
Failing Item:
Failing Item:
v FFC_2648
v FFC_2648

2648-108 2648-108
2648-122 2648-122
Explanation: The bus test failed.
Explanation: A SCSI reservation conflict error.
Failing Item:
Failing Item:
v FFC_2648
v FFC_2648

2648-110 2648-110
2648-124 2648-124
Explanation: The media format is corrupted.
Explanation: A SCSI check condition error occurred.
Failing Item:
Failing Item:
v FFC_2648
v FFC_2648

Service request numbers 149

2648-126 • 2648-640

v SOFTWARE
2648-126 2648-126
Explanation: A software error was caused by a
2648-135 2648-135
hardware failure.
Explanation: The device failed to configure.
Failing Item:
v FFC_2648 Failing Item:
v FFC_B88 v FFC_2648
v FFC_B88
2648-128 2648-128 v SOFTWARE

Explanation: The error log analysis indicates a

hardware failure. 2648-136 2648-136

Failing Item: Explanation: The certify operation failed.

v FFC_190 Failing Item:
v FFC_B88 v FFC_2648
v FFC_2648
v SOFTWARE 2648-137 2648-137
Explanation: Unit attention condition has occurred on
2648-129 2648-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem. v FFC_2648
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_2648 2648-138 2648-138
v SOFTWARE Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
2648-130 2648-130 temperature.

Explanation: Error log analysis indicates a problem Response: Check to be sure none of the air passages
reported by the disk drive's self-monitoring function. in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
Failing Item: MAP0210 : General problem resolution.
v FFC_2648
Failing Item:
v FFC_2648
2648-132 2648-132
Explanation: A disk drive hardware error occurred. 2648-140 2648-140
Failing Item: Explanation: Error log analysis indicates poor signal
v FFC_2648 quality.
Failing Item:
2648-133 2648-133 v FFC_199
Explanation: Use the Subsystem Service Guide to v FFC_B88
complete diagnosis. v FFC_2648
Failing Item:
v SSSS 2648-640 2648-640
Explanation: Error log analysis indicates a path error.
2648-134 2648-134
Response: Use MAP0285 : Multipath I/O (MPIO)
Explanation: The adapter failed to configure. problem resolution.
Failing Item:
v FFC_B88

150 Service request numbers

 2649-102 • 2649-128

they are all compatible. If you do not find a problem,

2649-102 2649-102
call your support person.
Explanation: An unrecoverable media error occurred.
Failing Item:
Failing Item: v FFC_2649
v FFC_2649
2649-117 2649-117
2649-104 2649-104
Explanation: A write-protect error occurred.
Explanation: The motor failed to restart.
Failing Item:
Failing Item: v FFC_2649
v FFC_2649
2649-118 2649-118
2649-105 2649-105
Explanation: A SCSI command time-out occurred.
Explanation: The drive did not become ready.
Failing Item:
Failing Item: v FFC_2649
v FFC_2649 v FFC_B88

2649-106 2649-106 2649-120 2649-120

Explanation: The electronics card test failed. Explanation: A SCSI busy or command error.
Failing Item: Failing Item:
v FFC_2649 v FFC_2649

2649-108 2649-108 2649-122 2649-122

Explanation: The bus test failed. Explanation: A SCSI reservation conflict error.
Failing Item: Failing Item:
v FFC_2649 v FFC_2649

2649-110 2649-110 2649-124 2649-124

Explanation: The media format is corrupted. Explanation: A SCSI check condition error occurred.
Failing Item: Failing Item:
v FFC_2649 v FFC_2649

2649-112 2649-112 2649-126 2649-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
Failing Item: hardware failure.
v FFC_2649 Failing Item:
v FFC_2649
2649-114 2649-114 v FFC_B88
Explanation: An unrecoverable hardware error.
2649-128 2649-128
Failing Item:
v FFC_2649 Explanation: The error log analysis indicates a
hardware failure.

2649-116 2649-116 Failing Item:

v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter,
v FFC_2649
diagnostic software, and application software to be sure
v SOFTWARE

Service request numbers 151

2649-129 • 264B-105

2649-129 2649-129 2649-137 2649-137

Explanation: Error log analysis indicates a SCSI bus Explanation: Unit attention condition has occurred on
problem. the Send Diagnostic command.
Failing Item: Failing Item:
v FFC_190 v FFC_2649
v FFC_B88 v FFC_B88
v FFC_2649 v FFC_190
v SOFTWARE
2649-138 2649-138
2649-130 2649-130 Explanation: Error log analysis indicates that the disk
Explanation: Error log analysis indicates a problem drive is operating at a higher than recommended
reported by the disk drive's self-monitoring function. temperature.

Failing Item: Response: Check to be sure none of the air passages

in the system covers are blocked, that no other system
v FFC_2649
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution.
2649-132 2649-132
Failing Item:
Explanation: A disk drive hardware error occurred. v FFC_2649
Failing Item:
v FFC_2649 2649-140 2649-140
Explanation: Error log analysis indicates poor signal
2649-133 2649-133 quality.

Explanation: Use the Subsystem Service Guide to Failing Item:

complete diagnosis. v FFC_199
Failing Item: v FFC_B88
v SSSS v FFC_2649

2649-134 2649-134 2649-640 2649-640

Explanation: The adapter failed to configure. Explanation: Error log analysis indicates a path error.

Failing Item: Response: Use MAP0285 : Multipath I/O (MPIO)

v FFC_B88 problem resolution.

v SOFTWARE
264B-102 264B-102
2649-135 2649-135 Explanation: An unrecoverable media error occurred.
Explanation: The device failed to configure. Failing Item:
Failing Item: v FFC_264B
v FFC_2649
v FFC_B88 264B-104 264B-104

v SOFTWARE Explanation: The motor failed to restart.

Failing Item:
2649-136 2649-136 v FFC_264B
Explanation: The certify operation failed.
Failing Item: 264B-105 264B-105
v FFC_2649 Explanation: The drive did not become ready.
Failing Item:
v FFC_264B

152 Service request numbers

 264B-106 • 264B-130

264B-106 264B-106 264B-120 264B-120

Explanation: The electronics card test failed. Explanation: A SCSI busy or command error.
Failing Item: Failing Item:
v FFC_264B v FFC_264B

264B-108 264B-108 264B-122 264B-122

Explanation: The bus test failed. Explanation: A SCSI reservation conflict error.
Failing Item: Failing Item:
v FFC_264B v FFC_264B

264B-110 264B-110 264B-124 264B-124

Explanation: The media format is corrupted. Explanation: A SCSI check condition error occurred.
Failing Item: Failing Item:
v FFC_264B v FFC_264B

264B-112 264B-112 264B-126 264B-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_264B Failing Item:
v FFC_264B
264B-114 264B-114 v FFC_B88

Explanation: An unrecoverable hardware error.

264B-128 264B-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_264B
hardware failure.
Failing Item:
264B-116 264B-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_264B
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
264B-129 264B-129
Failing Item:
v FFC_264B Explanation: Error log analysis indicates a SCSI bus
problem.

264B-117 264B-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_264B
v FFC_264B
v SOFTWARE

264B-118 264B-118
264B-130 264B-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_264B Failing Item:
v FFC_B88 v FFC_264B

Service request numbers 153

264B-132 • 264D-110

v FFC_264B
264B-132 264B-132
Explanation: A disk drive hardware error occurred.
264B-140 264B-140
Failing Item:
Explanation: Error log analysis indicates poor signal
v FFC_264B quality.
Failing Item:
264B-133 264B-133
v FFC_199
Explanation: Use the Subsystem Service Guide to v FFC_B88
complete diagnosis.
v FFC_264B
Failing Item:
v SSSS 264B-640 264B-640
Explanation: Error log analysis indicates a path error.
264B-134 264B-134
Response: Use MAP0285 : Multipath I/O (MPIO)
Explanation: The adapter failed to configure. problem resolution.
Failing Item:
v FFC_B88 264D-102 264D-102
v SOFTWARE Explanation: An unrecoverable media error occurred.
Failing Item:
264B-135 264B-135
v FFC_264D
Explanation: The device failed to configure.
Failing Item: 264D-104 264D-104
v FFC_264B Explanation: The motor failed to restart.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_264D

264B-136 264B-136
264D-105 264D-105
Explanation: The certify operation failed.
Explanation: The drive did not become ready.
Failing Item:
Failing Item:
v FFC_264B
v FFC_264D

264B-137 264B-137
264D-106 264D-106
Explanation: Unit attention condition has occurred on
Explanation: The electronics card test failed.
the Send Diagnostic command.
Failing Item:
Failing Item:
v FFC_264D
v FFC_264B
v FFC_B88
264D-108 264D-108
v FFC_190
Explanation: The bus test failed.
264B-138 264B-138 Failing Item:
Explanation: Error log analysis indicates that the disk v FFC_264D
drive is operating at a higher than recommended
temperature. 264D-110 264D-110
Response: Check to be sure none of the air passages Explanation: The media format is corrupted.
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to Failing Item:
MAP0210 : General problem resolution. v FFC_264D
Failing Item:

154 Service request numbers

 264D-112 • 264D-134

264D-112 264D-112 264D-126 264D-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_264D Failing Item:
v FFC_264D
264D-114 264D-114 v FFC_B88

Explanation: An unrecoverable hardware error.

264D-128 264D-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_264D
hardware failure.
Failing Item:
264D-116 264D-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_264D
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
264D-129 264D-129
Failing Item:
v FFC_264D Explanation: Error log analysis indicates a SCSI bus
problem.

264D-117 264D-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_264D
v FFC_264D
v SOFTWARE

264D-118 264D-118
264D-130 264D-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_264D Failing Item:
v FFC_B88 v FFC_264D

264D-120 264D-120 264D-132 264D-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_264D v FFC_264D

264D-122 264D-122 264D-133 264D-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
Failing Item: complete diagnosis.
v FFC_264D Failing Item:
v SSSS
264D-124 264D-124
Explanation: A SCSI check condition error occurred. 264D-134 264D-134

Failing Item: Explanation: The adapter failed to configure.

v FFC_264D Failing Item:

v FFC_B88

Service request numbers 155

264D-135 • 264E-116

v SOFTWARE
264E-102 264E-102
Explanation: An unrecoverable media error occurred.
264D-135 264D-135
Failing Item:
Explanation: The device failed to configure.
v FFC_264E
Failing Item:
v FFC_264D
264E-104 264E-104
v FFC_B88
Explanation: The motor failed to restart.
v SOFTWARE
Failing Item:
264D-136 264D-136 v FFC_264E

Explanation: The certify operation failed.

264E-105 264E-105
Failing Item:
Explanation: The drive did not become ready.
v FFC_264D
Failing Item:
264D-137 264D-137 v FFC_264E

Explanation: Unit attention condition has occurred on

the Send Diagnostic command. 264E-106 264E-106

Failing Item: Explanation: The electronics card test failed.

v FFC_264D Failing Item:
v FFC_B88 v FFC_264E
v FFC_190
264E-108 264E-108
264D-138 264D-138 Explanation: The bus test failed.
Explanation: Error log analysis indicates that the disk Failing Item:
drive is operating at a higher than recommended
v FFC_264E
temperature.
Response: Check to be sure none of the air passages
264E-110 264E-110
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to Explanation: The media format is corrupted.
MAP0210 : General problem resolution.
Failing Item:
Failing Item: v FFC_264E
v FFC_264D
264E-112 264E-112
264D-140 264D-140
Explanation: The diagnostic test failed.
Explanation: Error log analysis indicates poor signal
quality. Failing Item:
v FFC_264E
Failing Item:
v FFC_199
264E-114 264E-114
v FFC_B88
v FFC_264D Explanation: An unrecoverable hardware error.
Failing Item:
264D-640 264D-640 v FFC_264E
Explanation: Error log analysis indicates a path error.
264E-116 264E-116
Response: Use MAP0285 : Multipath I/O (MPIO)
problem resolution. Explanation: A protocol error.
Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure

156 Service request numbers

 264E-117 • 264E-136

they are all compatible. If you do not find a problem,

264E-129 264E-129
call your support person.
Explanation: Error log analysis indicates a SCSI bus
Failing Item:
problem.
v FFC_264E
Failing Item:
v FFC_190
264E-117 264E-117
v FFC_B88
Explanation: A write-protect error occurred.
v FFC_264E
Failing Item: v SOFTWARE
v FFC_264E
264E-130 264E-130
264E-118 264E-118
Explanation: Error log analysis indicates a problem
Explanation: A SCSI command time-out occurred. reported by the disk drive's self-monitoring function.

Failing Item: Failing Item:

v FFC_264E v FFC_264E
v FFC_B88
264E-132 264E-132
264E-120 264E-120 Explanation: A disk drive hardware error occurred.
Explanation: A SCSI busy or command error. Failing Item:
Failing Item: v FFC_264E
v FFC_264E
264E-133 264E-133
264E-122 264E-122 Explanation: Use the Subsystem Service Guide to
Explanation: A SCSI reservation conflict error. complete diagnosis.

Failing Item: Failing Item:

v FFC_264E v SSSS

264E-124 264E-124 264E-134 264E-134

Explanation: A SCSI check condition error occurred. Explanation: The adapter failed to configure.

Failing Item: Failing Item:

v FFC_264E v FFC_B88
v SOFTWARE
264E-126 264E-126
264E-135 264E-135
Explanation: A software error was caused by a
hardware failure. Explanation: The device failed to configure.
Failing Item: Failing Item:
v FFC_264E v FFC_264E
v FFC_B88 v FFC_B88
v SOFTWARE
264E-128 264E-128
Explanation: The error log analysis indicates a 264E-136 264E-136
hardware failure. Explanation: The certify operation failed.
Failing Item: Failing Item:
v FFC_190 v FFC_264E
v FFC_B88
v FFC_264E
v SOFTWARE

Service request numbers 157

264E-137 • 2650-118

264E-137 264E-137 2650-106 2650-106

Explanation: Unit attention condition has occurred on Explanation: The electronics card test failed.
the Send Diagnostic command.
Failing Item:
Failing Item: v FFC_2650
v FFC_264E
v FFC_B88 2650-108 2650-108
v FFC_190
Explanation: The bus test failed.
Failing Item:
264E-138 264E-138
v FFC_2650
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
temperature. 2650-110 2650-110

Response: Check to be sure none of the air passages Explanation: The media format is corrupted.
in the system covers are blocked, that no other system Failing Item:
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution. v FFC_2650

Failing Item:
2650-112 2650-112
v FFC_264E
Explanation: The diagnostic test failed.
264E-140 264E-140 Failing Item:
Explanation: Error log analysis indicates poor signal v FFC_2650
quality.
Failing Item: 2650-114 2650-114

v FFC_199 Explanation: An unrecoverable hardware error.

v FFC_B88 Failing Item:
v FFC_264E v FFC_2650

264E-640 264E-640 2650-116 2650-116

Explanation: Error log analysis indicates a path error. Explanation: A protocol error.
Response: Use MAP0285 : Multipath I/O (MPIO) Response: Check the levels of the device, adapter,
problem resolution. diagnostic software, and application software to be sure
they are all compatible. If you do not find a problem,
2650-102 2650-102 call your support person.

Explanation: An unrecoverable media error occurred. Failing Item:

v FFC_2650
Failing Item:
v FFC_2650
2650-117 2650-117

2650-104 2650-104 Explanation: A write-protect error occurred.

Explanation: The motor failed to restart. Failing Item:

v FFC_2650
Failing Item:
v FFC_2650
2650-118 2650-118

2650-105 2650-105 Explanation: A SCSI command time-out occurred.

Explanation: The drive did not become ready. Failing Item:

v FFC_2650
Failing Item:
v FFC_B88
v FFC_2650

158 Service request numbers

 2650-120 • 2650-138

2650-120 2650-120 2650-132 2650-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_2650 v FFC_2650

2650-122 2650-122 2650-133 2650-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
complete diagnosis.
Failing Item:
v FFC_2650 Failing Item:
v SSSS
2650-124 2650-124
2650-134 2650-134
Explanation: A SCSI check condition error occurred.
Explanation: The adapter failed to configure.
Failing Item:
v FFC_2650 Failing Item:
v FFC_B88
2650-126 2650-126 v SOFTWARE

Explanation: A software error was caused by a

hardware failure. 2650-135 2650-135

Failing Item: Explanation: The device failed to configure.

v FFC_2650 Failing Item:
v FFC_B88 v FFC_2650
v FFC_B88
2650-128 2650-128 v SOFTWARE
Explanation: The error log analysis indicates a
hardware failure. 2650-136 2650-136
Failing Item: Explanation: The certify operation failed.
v FFC_190 Failing Item:
v FFC_B88 v FFC_2650
v FFC_2650
v SOFTWARE 2650-137 2650-137
Explanation: Unit attention condition has occurred on
2650-129 2650-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem.
v FFC_2650
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_2650 2650-138 2650-138
v SOFTWARE
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
2650-130 2650-130 temperature.
Explanation: Error log analysis indicates a problem Response: Check to be sure none of the air passages
reported by the disk drive's self-monitoring function. in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
Failing Item:
MAP0210 : General problem resolution.
v FFC_2650
Failing Item:

Service request numbers 159

2650-140 • 2651-124

v FFC_2650
2651-112 2651-112
Explanation: The diagnostic test failed.
2650-140 2650-140
Failing Item:
Explanation: Error log analysis indicates poor signal
quality. v FFC_2651

Failing Item:
2651-114 2651-114
v FFC_199
v FFC_B88 Explanation: An unrecoverable hardware error.
v FFC_2650 Failing Item:
v FFC_2651
2650-640 2650-640
Explanation: Error log analysis indicates a path error. 2651-116 2651-116

Response: Use MAP0285 : Multipath I/O (MPIO) Explanation: A protocol error.

problem resolution. Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure
2651-102 2651-102 they are all compatible. If you do not find a problem,
call your support person.
Explanation: An unrecoverable media error occurred.
Failing Item:
Failing Item:
v FFC_2651
v FFC_2651

2651-117 2651-117
2651-104 2651-104
Explanation: A write-protect error occurred.
Explanation: The motor failed to restart.
Failing Item:
Failing Item:
v FFC_2651
v FFC_2651

2651-118 2651-118
2651-105 2651-105
Explanation: A SCSI command time-out occurred.
Explanation: The drive did not become ready.
Failing Item:
Failing Item:
v FFC_2651
v FFC_2651
v FFC_B88

2651-106 2651-106
2651-120 2651-120
Explanation: The electronics card test failed.
Explanation: A SCSI busy or command error.
Failing Item:
Failing Item:
v FFC_2651
v FFC_2651

2651-108 2651-108
2651-122 2651-122
Explanation: The bus test failed.
Explanation: A SCSI reservation conflict error.
Failing Item:
Failing Item:
v FFC_2651
v FFC_2651

2651-110 2651-110
2651-124 2651-124
Explanation: The media format is corrupted.
Explanation: A SCSI check condition error occurred.
Failing Item:
Failing Item:
v FFC_2651
v FFC_2651

160 Service request numbers

 2651-126 • 2651-640

v SOFTWARE
2651-126 2651-126
Explanation: A software error was caused by a
2651-135 2651-135
hardware failure.
Explanation: The device failed to configure.
Failing Item:
v FFC_2651 Failing Item:
v FFC_B88 v FFC_2651
v FFC_B88
2651-128 2651-128 v SOFTWARE

Explanation: The error log analysis indicates a

hardware failure. 2651-136 2651-136

Failing Item: Explanation: The certify operation failed.

v FFC_190 Failing Item:
v FFC_B88 v FFC_2651
v FFC_2651
v SOFTWARE 2651-137 2651-137
Explanation: Unit attention condition has occurred on
2651-129 2651-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem. v FFC_2651
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_2651 2651-138 2651-138
v SOFTWARE Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
2651-130 2651-130 temperature.

Explanation: Error log analysis indicates a problem Response: Check to be sure none of the air passages
reported by the disk drive's self-monitoring function. in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
Failing Item: MAP0210 : General problem resolution.
v FFC_2651
Failing Item:
v FFC_2651
2651-132 2651-132
Explanation: A disk drive hardware error occurred. 2651-140 2651-140
Failing Item: Explanation: Error log analysis indicates poor signal
v FFC_2651 quality.
Failing Item:
2651-133 2651-133 v FFC_199
Explanation: Use the Subsystem Service Guide to v FFC_B88
complete diagnosis. v FFC_2651
Failing Item:
v SSSS 2651-640 2651-640
Explanation: Error log analysis indicates a path error.
2651-134 2651-134
Response: Use MAP0285 : Multipath I/O (MPIO)
Explanation: The adapter failed to configure. problem resolution.
Failing Item:
v FFC_B88

Service request numbers 161

2652-102 • 2652-128

they are all compatible. If you do not find a problem,

2652-102 2652-102
call your support person.
Explanation: An unrecoverable media error occurred.
Failing Item:
Failing Item: v FFC_2652
v FFC_2652
2652-117 2652-117
2652-104 2652-104
Explanation: A write-protect error occurred.
Explanation: The motor failed to restart.
Failing Item:
Failing Item: v FFC_2652
v FFC_2652
2652-118 2652-118
2652-105 2652-105
Explanation: A SCSI command time-out occurred.
Explanation: The drive did not become ready.
Failing Item:
Failing Item: v FFC_2652
v FFC_2652 v FFC_B88

2652-106 2652-106 2652-120 2652-120

Explanation: The electronics card test failed. Explanation: A SCSI busy or command error.
Failing Item: Failing Item:
v FFC_2652 v FFC_2652

2652-108 2652-108 2652-122 2652-122

Explanation: The bus test failed. Explanation: A SCSI reservation conflict error.
Failing Item: Failing Item:
v FFC_2652 v FFC_2652

2652-110 2652-110 2652-124 2652-124

Explanation: The media format is corrupted. Explanation: A SCSI check condition error occurred.
Failing Item: Failing Item:
v FFC_2652 v FFC_2652

2652-112 2652-112 2652-126 2652-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
Failing Item: hardware failure.
v FFC_2652 Failing Item:
v FFC_2652
2652-114 2652-114 v FFC_B88
Explanation: An unrecoverable hardware error.
2652-128 2652-128
Failing Item:
v FFC_2652 Explanation: The error log analysis indicates a
hardware failure.

2652-116 2652-116 Failing Item:

v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter,
v FFC_2652
diagnostic software, and application software to be sure
v SOFTWARE

162 Service request numbers

 2652-129 • 2653-105

2652-129 2652-129 2652-137 2652-137

Explanation: Error log analysis indicates a SCSI bus Explanation: Unit attention condition has occurred on
problem. the Send Diagnostic command.
Failing Item: Failing Item:
v FFC_190 v FFC_2652
v FFC_B88 v FFC_B88
v FFC_2652 v FFC_190
v SOFTWARE
2652-138 2652-138
2652-130 2652-130 Explanation: Error log analysis indicates that the disk
Explanation: Error log analysis indicates a problem drive is operating at a higher than recommended
reported by the disk drive's self-monitoring function. temperature.

Failing Item: Response: Check to be sure none of the air passages

in the system covers are blocked, that no other system
v FFC_2652
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution.
2652-132 2652-132
Failing Item:
Explanation: A disk drive hardware error occurred. v FFC_2652
Failing Item:
v FFC_2652 2652-140 2652-140
Explanation: Error log analysis indicates poor signal
2652-133 2652-133 quality.

Explanation: Use the Subsystem Service Guide to Failing Item:

complete diagnosis. v FFC_199
Failing Item: v FFC_B88
v SSSS v FFC_2652

2652-134 2652-134 2652-640 2652-640

Explanation: The adapter failed to configure. Explanation: Error log analysis indicates a path error.

Failing Item: Response: Use MAP0285 : Multipath I/O (MPIO)

v FFC_B88 problem resolution.

v SOFTWARE
2653-102 2653-102
2652-135 2652-135 Explanation: An unrecoverable media error occurred.
Explanation: The device failed to configure. Failing Item:
Failing Item: v FFC_2653
v FFC_2652
v FFC_B88 2653-104 2653-104

v SOFTWARE Explanation: The motor failed to restart.

Failing Item:
2652-136 2652-136 v FFC_2653
Explanation: The certify operation failed.
Failing Item: 2653-105 2653-105
v FFC_2652 Explanation: The drive did not become ready.
Failing Item:
v FFC_2653

Service request numbers 163

2653-106 • 2653-130

2653-106 2653-106 2653-120 2653-120

Explanation: The electronics card test failed. Explanation: A SCSI busy or command error.
Failing Item: Failing Item:
v FFC_2653 v FFC_2653

2653-108 2653-108 2653-122 2653-122

Explanation: The bus test failed. Explanation: A SCSI reservation conflict error.
Failing Item: Failing Item:
v FFC_2653 v FFC_2653

2653-110 2653-110 2653-124 2653-124

Explanation: The media format is corrupted. Explanation: A SCSI check condition error occurred.
Failing Item: Failing Item:
v FFC_2653 v FFC_2653

2653-112 2653-112 2653-126 2653-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_2653 Failing Item:
v FFC_2653
2653-114 2653-114 v FFC_B88

Explanation: An unrecoverable hardware error.

2653-128 2653-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_2653
hardware failure.
Failing Item:
2653-116 2653-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_2653
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
2653-129 2653-129
Failing Item:
v FFC_2653 Explanation: Error log analysis indicates a SCSI bus
problem.

2653-117 2653-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_2653
v FFC_2653
v SOFTWARE

2653-118 2653-118
2653-130 2653-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_2653 Failing Item:
v FFC_B88 v FFC_2653

164 Service request numbers

 2653-132 • 2654-110

v FFC_2653
2653-132 2653-132
Explanation: A disk drive hardware error occurred.
2653-140 2653-140
Failing Item:
Explanation: Error log analysis indicates poor signal
v FFC_2653 quality.
Failing Item:
2653-133 2653-133
v FFC_199
Explanation: Use the Subsystem Service Guide to v FFC_B88
complete diagnosis.
v FFC_2653
Failing Item:
v SSSS 2653-640 2653-640
Explanation: Error log analysis indicates a path error.
2653-134 2653-134
Response: Use MAP0285 : Multipath I/O (MPIO)
Explanation: The adapter failed to configure. problem resolution.
Failing Item:
v FFC_B88 2654-102 2654-102
v SOFTWARE Explanation: An unrecoverable media error occurred.
Failing Item:
2653-135 2653-135
v FFC_2654
Explanation: The device failed to configure.
Failing Item: 2654-104 2654-104
v FFC_2653 Explanation: The motor failed to restart.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_2654

2653-136 2653-136
2654-105 2654-105
Explanation: The certify operation failed.
Explanation: The drive did not become ready.
Failing Item:
Failing Item:
v FFC_2653
v FFC_2654

2653-137 2653-137
2654-106 2654-106
Explanation: Unit attention condition has occurred on
Explanation: The electronics card test failed.
the Send Diagnostic command.
Failing Item:
Failing Item:
v FFC_2654
v FFC_2653
v FFC_B88
2654-108 2654-108
v FFC_190
Explanation: The bus test failed.
2653-138 2653-138 Failing Item:
Explanation: Error log analysis indicates that the disk v FFC_2654
drive is operating at a higher than recommended
temperature. 2654-110 2654-110
Response: Check to be sure none of the air passages Explanation: The media format is corrupted.
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to Failing Item:
MAP0210 : General problem resolution. v FFC_2654
Failing Item:

Service request numbers 165

2654-112 • 2654-134

2654-112 2654-112 2654-126 2654-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_2654 Failing Item:
v FFC_2654
2654-114 2654-114 v FFC_B88

Explanation: An unrecoverable hardware error.

2654-128 2654-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_2654
hardware failure.
Failing Item:
2654-116 2654-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_2654
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
2654-129 2654-129
Failing Item:
v FFC_2651 Explanation: Error log analysis indicates a SCSI bus
problem.

2654-117 2654-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_2654
v FFC_2654
v SOFTWARE

2654-118 2654-118
2654-130 2654-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_2654 Failing Item:
v FFC_B88 v FFC_2654

2654-120 2654-120 2654-132 2654-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_2654 v FFC_2654

2654-122 2654-122 2654-133 2654-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
Failing Item: complete diagnosis.
v FFC_2654 Failing Item:
v SSSS
2654-124 2654-124
Explanation: A SCSI check condition error occurred. 2654-134 2654-134

Failing Item: Explanation: The adapter failed to configure.

v FFC_2654 Failing Item:

v FFC_B88

166 Service request numbers

 2654-135 • 2655-116

v SOFTWARE
2655-102 2655-102
Explanation: An unrecoverable media error occurred.
2654-135 2654-135
Failing Item:
Explanation: The device failed to configure.
v FFC_2655
Failing Item:
v FFC_2654
2655-104 2655-104
v FFC_B88
Explanation: The motor failed to restart.
v SOFTWARE
Failing Item:
2654-136 2654-136 v FFC_2655

Explanation: The certify operation failed.

2655-105 2655-105
Failing Item:
Explanation: The drive did not become ready.
v FFC_2654
Failing Item:
2654-137 2654-137 v FFC_2655

Explanation: Unit attention condition has occurred on

the Send Diagnostic command. 2655-106 2655-106

Failing Item: Explanation: The electronics card test failed.

v FFC_2654 Failing Item:
v FFC_B88 v FFC_2655
v FFC_190
2655-108 2655-108
2654-138 2654-138 Explanation: The bus test failed.
Explanation: Error log analysis indicates that the disk Failing Item:
drive is operating at a higher than recommended
v FFC_2655
temperature.
Response: Check to be sure none of the air passages
2655-110 2655-110
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to Explanation: The media format is corrupted.
MAP0210 : General problem resolution.
Failing Item:
Failing Item: v FFC_2655
v FFC_2654
2655-112 2655-112
2654-140 2654-140
Explanation: The diagnostic test failed.
Explanation: Error log analysis indicates poor signal
quality. Failing Item:
v FFC_2655
Failing Item:
v FFC_199
2655-114 2655-114
v FFC_B88
v FFC_2654 Explanation: An unrecoverable hardware error.
Failing Item:
2654-640 2654-640 v FFC_2655
Explanation: Error log analysis indicates a path error.
2655-116 2655-116
Response: Use MAP0285 : Multipath I/O (MPIO)
problem resolution. Explanation: A protocol error.
Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure

Service request numbers 167

2655-117 • 2655-136

they are all compatible. If you do not find a problem,

2655-129 2655-129
call your support person.
Explanation: Error log analysis indicates a SCSI bus
Failing Item:
problem.
v FFC_2651
Failing Item:
v FFC_190
2655-117 2655-117
v FFC_B88
Explanation: A write-protect error occurred.
v FFC_2655
Failing Item: v SOFTWARE
v FFC_2655
2655-130 2655-130
2655-118 2655-118
Explanation: Error log analysis indicates a problem
Explanation: A SCSI command time-out occurred. reported by the disk drive's self-monitoring function.

Failing Item: Failing Item:

v FFC_2655 v FFC_2655
v FFC_B88
2655-132 2655-132
2655-120 2655-120 Explanation: A disk drive hardware error occurred.
Explanation: A SCSI busy or command error. Failing Item:
Failing Item: v FFC_2655
v FFC_2655
2655-133 2655-133
2655-122 2655-122 Explanation: Use the Subsystem Service Guide to
Explanation: A SCSI reservation conflict error. complete diagnosis.

Failing Item: Failing Item:

v FFC_2655 v SSSS

2655-124 2655-124 2655-134 2655-134

Explanation: A SCSI check condition error occurred. Explanation: The adapter failed to configure.

Failing Item: Failing Item:

v FFC_2655 v FFC_B88
v SOFTWARE
2655-126 2655-126
2655-135 2655-135
Explanation: A software error was caused by a
hardware failure. Explanation: The device failed to configure.
Failing Item: Failing Item:
v FFC_2655 v FFC_2655
v FFC_B88 v FFC_B88
v SOFTWARE
2655-128 2655-128
Explanation: The error log analysis indicates a 2655-136 2655-136
hardware failure. Explanation: The certify operation failed.
Failing Item: Failing Item:
v FFC_190 v FFC_2655
v FFC_B88
v FFC_2655
v SOFTWARE

168 Service request numbers

 2655-137 • 2656-118

2655-137 2655-137 2656-106 2656-106

Explanation: Unit attention condition has occurred on Explanation: The electronics card test failed.
the Send Diagnostic command.
Failing Item:
Failing Item: v FFC_2656
v FFC_2655
v FFC_B88 2656-108 2656-108
v FFC_190
Explanation: The bus test failed.
Failing Item:
2655-138 2655-138
v FFC_2656
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
temperature. 2656-110 2656-110

Response: Check to be sure none of the air passages Explanation: The media format is corrupted.
in the system covers are blocked, that no other system Failing Item:
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution. v FFC_2656

Failing Item:
2656-112 2656-112
v FFC_2655
Explanation: The diagnostic test failed.
2655-140 2655-140 Failing Item:
Explanation: Error log analysis indicates poor signal v FFC_2656
quality.
Failing Item: 2656-114 2656-114

v FFC_199 Explanation: An unrecoverable hardware error.

v FFC_B88 Failing Item:
v FFC_2655 v FFC_2656

2655-640 2655-640 2656-116 2656-116

Explanation: Error log analysis indicates a path error. Explanation: A protocol error.
Response: Use MAP0285 : Multipath I/O (MPIO) Response: Check the levels of the device, adapter,
problem resolution. diagnostic software, and application software to be sure
they are all compatible. If you do not find a problem,
2656-102 2656-102 call your support person.

Explanation: An unrecoverable media error occurred. Failing Item:

v FFC_2651
Failing Item:
v FFC_2656
2656-117 2656-117

2656-104 2656-104 Explanation: A write-protect error occurred.

Explanation: The motor failed to restart. Failing Item:

v FFC_2656
Failing Item:
v FFC_2656
2656-118 2656-118

2656-105 2656-105 Explanation: A SCSI command time-out occurred.

Explanation: The drive did not become ready. Failing Item:

v FFC_2656
Failing Item:
v FFC_B88
v FFC_2656

Service request numbers 169

2656-120 • 2656-138

2656-120 2656-120 2656-132 2656-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_2656 v FFC_2656

2656-122 2656-122 2656-133 2656-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
complete diagnosis.
Failing Item:
v FFC_2656 Failing Item:
v SSSS
2656-124 2656-124
2656-134 2656-134
Explanation: A SCSI check condition error occurred.
Explanation: The adapter failed to configure.
Failing Item:
v FFC_2656 Failing Item:
v FFC_B88
2656-126 2656-126 v SOFTWARE

Explanation: A software error was caused by a

hardware failure. 2656-135 2656-135

Failing Item: Explanation: The device failed to configure.

v FFC_2656 Failing Item:
v FFC_B88 v FFC_2656
v FFC_B88
2656-128 2656-128 v SOFTWARE
Explanation: The error log analysis indicates a
hardware failure. 2656-136 2656-136
Failing Item: Explanation: The certify operation failed.
v FFC_190 Failing Item:
v FFC_B88 v FFC_2656
v FFC_2656
v SOFTWARE 2656-137 2656-137
Explanation: Unit attention condition has occurred on
2656-129 2656-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem.
v FFC_2656
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_2656 2656-138 2656-138
v SOFTWARE
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
2656-130 2656-130 temperature.
Explanation: Error log analysis indicates a problem Response: Check to be sure none of the air passages
reported by the disk drive's self-monitoring function. in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
Failing Item:
MAP0210 : General problem resolution.
v FFC_2656
Failing Item:

170 Service request numbers

 2656-140 • 2657-124

v FFC_2656
2657-112 2657-112
Explanation: The diagnostic test failed.
2656-140 2656-140
Failing Item:
Explanation: Error log analysis indicates poor signal
quality. v FFC_2657

Failing Item:
2657-114 2657-114
v FFC_199
v FFC_B88 Explanation: An unrecoverable hardware error.
v FFC_2656 Failing Item:
v FFC_2657
2656-640 2656-640
Explanation: Error log analysis indicates a path error. 2657-116 2657-116

Response: Use MAP0285 : Multipath I/O (MPIO) Explanation: A protocol error.

problem resolution. Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure
2657-102 2657-102 they are all compatible. If you do not find a problem,
call your support person.
Explanation: An unrecoverable media error occurred.
Failing Item:
Failing Item:
v FFC_2651
v FFC_2657

2657-117 2657-117
2657-104 2657-104
Explanation: A write-protect error occurred.
Explanation: The motor failed to restart.
Failing Item:
Failing Item:
v FFC_2657
v FFC_2657

2657-118 2657-118
2657-105 2657-105
Explanation: A SCSI command time-out occurred.
Explanation: The drive did not become ready.
Failing Item:
Failing Item:
v FFC_2657
v FFC_2657
v FFC_B88

2657-106 2657-106
2657-120 2657-120
Explanation: The electronics card test failed.
Explanation: A SCSI busy or command error.
Failing Item:
Failing Item:
v FFC_2657
v FFC_2657

2657-108 2657-108
2657-122 2657-122
Explanation: The bus test failed.
Explanation: A SCSI reservation conflict error.
Failing Item:
Failing Item:
v FFC_2657
v FFC_2657

2657-110 2657-110
2657-124 2657-124
Explanation: The media format is corrupted.
Explanation: A SCSI check condition error occurred.
Failing Item:
Failing Item:
v FFC_2657
v FFC_2657

Service request numbers 171

2657-126 • 2657-640

v SOFTWARE
2657-126 2657-126
Explanation: A software error was caused by a
2657-135 2657-135
hardware failure.
Explanation: The device failed to configure.
Failing Item:
v FFC_2657 Failing Item:
v FFC_B88 v FFC_2657
v FFC_B88
2657-128 2657-128 v SOFTWARE

Explanation: The error log analysis indicates a

hardware failure. 2657-136 2657-136

Failing Item: Explanation: The certify operation failed.

v FFC_190 Failing Item:
v FFC_B88 v FFC_2657
v FFC_2657
v SOFTWARE 2657-137 2657-137
Explanation: Unit attention condition has occurred on
2657-129 2657-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem. v FFC_2657
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_2657 2657-138 2657-138
v SOFTWARE Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
2657-130 2657-130 temperature.

Explanation: Error log analysis indicates a problem Response: Check to be sure none of the air passages
reported by the disk drive's self-monitoring function. in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
Failing Item: MAP0210 : General problem resolution.
v FFC_2657
Failing Item:
v FFC_2657
2657-132 2657-132
Explanation: A disk drive hardware error occurred. 2657-140 2657-140
Failing Item: Explanation: Error log analysis indicates poor signal
v FFC_2657 quality.
Failing Item:
2657-133 2657-133 v FFC_199
Explanation: Use the Subsystem Service Guide to v FFC_B88
complete diagnosis. v FFC_2657
Failing Item:
v SSSS 2657-640 2657-640
Explanation: Error log analysis indicates a path error.
2657-134 2657-134
Response: Use MAP0285 : Multipath I/O (MPIO)
Explanation: The adapter failed to configure. problem resolution.
Failing Item:
v FFC_B88

172 Service request numbers

 2658-102 • 2658-128

they are all compatible. If you do not find a problem,

2658-102 2658-102
call your support person.
Explanation: An unrecoverable media error occurred.
Failing Item:
Failing Item: v FFC_2651
v FFC_2658
2658-117 2658-117
2658-104 2658-104
Explanation: A write-protect error occurred.
Explanation: The motor failed to restart.
Failing Item:
Failing Item: v FFC_2658
v FFC_2658
2658-118 2658-118
2658-105 2658-105
Explanation: A SCSI command time-out occurred.
Explanation: The drive did not become ready.
Failing Item:
Failing Item: v FFC_2658
v FFC_2658 v FFC_B88

2658-106 2658-106 2658-120 2658-120

Explanation: The electronics card test failed. Explanation: A SCSI busy or command error.
Failing Item: Failing Item:
v FFC_2658 v FFC_2658

2658-108 2658-108 2658-122 2658-122

Explanation: The bus test failed. Explanation: A SCSI reservation conflict error.
Failing Item: Failing Item:
v FFC_2658 v FFC_2658

2658-110 2658-110 2658-124 2658-124

Explanation: The media format is corrupted. Explanation: A SCSI check condition error occurred.
Failing Item: Failing Item:
v FFC_2658 v FFC_2658

2658-112 2658-112 2658-126 2658-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
Failing Item: hardware failure.
v FFC_2658 Failing Item:
v FFC_2658
2658-114 2658-114 v FFC_B88
Explanation: An unrecoverable hardware error.
2658-128 2658-128
Failing Item:
v FFC_2658 Explanation: The error log analysis indicates a
hardware failure.

2658-116 2658-116 Failing Item:

v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter,
v FFC_2658
diagnostic software, and application software to be sure
v SOFTWARE

Service request numbers 173

2658-129 • 2659-105

2658-129 2658-129 2658-137 2658-137

Explanation: Error log analysis indicates a SCSI bus Explanation: Unit attention condition has occurred on
problem. the Send Diagnostic command.
Failing Item: Failing Item:
v FFC_190 v FFC_2658
v FFC_B88 v FFC_B88
v FFC_2658 v FFC_190
v SOFTWARE
2658-138 2658-138
2658-130 2658-130 Explanation: Error log analysis indicates that the disk
Explanation: Error log analysis indicates a problem drive is operating at a higher than recommended
reported by the disk drive's self-monitoring function. temperature.

Failing Item: Response: Check to be sure none of the air passages

in the system covers are blocked, that no other system
v FFC_2658
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution.
2658-132 2658-132
Failing Item:
Explanation: A disk drive hardware error occurred. v FFC_2658
Failing Item:
v FFC_2658 2658-140 2658-140
Explanation: Error log analysis indicates poor signal
2658-133 2658-133 quality.

Explanation: Use the Subsystem Service Guide to Failing Item:

complete diagnosis. v FFC_199
Failing Item: v FFC_B88
v SSSS v FFC_2658

2658-134 2658-134 2658-640 2658-640

Explanation: The adapter failed to configure. Explanation: Error log analysis indicates a path error.

Failing Item: Response: Use MAP0285 : Multipath I/O (MPIO)

v FFC_B88 problem resolution.

v SOFTWARE
2659-102 2659-102
2658-135 2658-135 Explanation: An unrecoverable media error occurred.
Explanation: The device failed to configure. Failing Item:
Failing Item: v FFC_2659
v FFC_2658
v FFC_B88 2659-104 2659-104

v SOFTWARE Explanation: The motor failed to restart.

Failing Item:
2658-136 2658-136 v FFC_2659
Explanation: The certify operation failed.
Failing Item: 2659-105 2659-105
v FFC_2658 Explanation: The drive did not become ready.
Failing Item:
v FFC_2659

174 Service request numbers

 2659-106 • 2659-130

2659-106 2659-106 2659-120 2659-120

Explanation: The electronics card test failed. Explanation: A SCSI busy or command error.
Failing Item: Failing Item:
v FFC_2659 v FFC_2659

2659-108 2659-108 2659-122 2659-122

Explanation: The bus test failed. Explanation: A SCSI reservation conflict error.
Failing Item: Failing Item:
v FFC_2659 v FFC_2659

2659-110 2659-110 2659-124 2659-124

Explanation: The media format is corrupted. Explanation: A SCSI check condition error occurred.
Failing Item: Failing Item:
v FFC_2659 v FFC_2659

2659-112 2659-112 2659-126 2659-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_2659 Failing Item:
v FFC_2659
2659-114 2659-114 v FFC_B88

Explanation: An unrecoverable hardware error.

2659-128 2659-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_2659
hardware failure.
Failing Item:
2659-116 2659-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_2659
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
2659-129 2659-129
Failing Item:
v FFC_2651 Explanation: Error log analysis indicates a SCSI bus
problem.

2659-117 2659-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_2659
v FFC_2659
v SOFTWARE

2659-118 2659-118
2659-130 2659-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_2659 Failing Item:
v FFC_B88 v FFC_2659

Service request numbers 175

2659-132 • 265B-110

v FFC_2659
2659-132 2659-132
Explanation: A disk drive hardware error occurred.
2659-140 2659-140
Failing Item:
Explanation: Error log analysis indicates poor signal
v FFC_2659 quality.
Failing Item:
2659-133 2659-133
v FFC_199
Explanation: Use the Subsystem Service Guide to v FFC_B88
complete diagnosis.
v FFC_2659
Failing Item:
v SSSS 2659-640 2659-640
Explanation: Error log analysis indicates a path error.
2659-134 2659-134
Response: Use MAP0285 : Multipath I/O (MPIO)
Explanation: The adapter failed to configure. problem resolution.
Failing Item:
v FFC_B88 265B-102 265B-102
v SOFTWARE Explanation: An unrecoverable media error occurred.
Failing Item:
2659-135 2659-135
v FFC_265B
Explanation: The device failed to configure.
Failing Item: 265B-104 265B-104
v FFC_2659 Explanation: The motor failed to restart.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_265B

2659-136 2659-136
265B-105 265B-105
Explanation: The certify operation failed.
Explanation: The drive did not become ready.
Failing Item:
Failing Item:
v FFC_2659
v FFC_265B

2659-137 2659-137
265B-106 265B-106
Explanation: Unit attention condition has occurred on
Explanation: The electronics card test failed.
the Send Diagnostic command.
Failing Item:
Failing Item:
v FFC_265B
v FFC_2659
v FFC_B88
265B-108 265B-108
v FFC_190
Explanation: The bus test failed.
2659-138 2659-138 Failing Item:
Explanation: Error log analysis indicates that the disk v FFC_265B
drive is operating at a higher than recommended
temperature. 265B-110 265B-110
Response: Check to be sure none of the air passages Explanation: The media format is corrupted.
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to Failing Item:
MAP0210 : General problem resolution. v FFC_265B
Failing Item:

176 Service request numbers

 265B-112 • 265B-134

265B-112 265B-112 265B-126 265B-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_265B Failing Item:
v FFC_265B
265B-114 265B-114 v FFC_B88

Explanation: An unrecoverable hardware error.

265B-128 265B-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_265B
hardware failure.
Failing Item:
265B-116 265B-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_265B
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
265B-129 265B-129
Failing Item:
v FFC_2651 Explanation: Error log analysis indicates a SCSI bus
problem.

265B-117 265B-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_265B
v FFC_265B
v SOFTWARE

265B-118 265B-118
265B-130 265B-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_265B Failing Item:
v FFC_B88 v FFC_265B

265B-120 265B-120 265B-132 265B-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_265B v FFC_265B

265B-122 265B-122 265B-133 265B-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
Failing Item: complete diagnosis.
v FFC_265B Failing Item:
v SSSS
265B-124 265B-124
Explanation: A SCSI check condition error occurred. 265B-134 265B-134

Failing Item: Explanation: The adapter failed to configure.

v FFC_265B Failing Item:

v FFC_B88

Service request numbers 177

265B-135 • 2667-201

v SOFTWARE
2667-125 2667-125
Explanation: A power supply error condition has
265B-135 265B-135
occurred.
Explanation: The device failed to configure.
Response: Use MAP0210 : General problem resolution,
Failing Item: located in your host server service guide.
v FFC_265B Failing Item:
v FFC_B88 v FFC_153
v SOFTWARE
2667-135 2667-135
265B-136 265B-136
Explanation: A fan error condition has occurred.
Explanation: The certify operation failed.
Response: Use MAP0210 : General problem resolution,
Failing Item: located in your host server service guide.
v FFC_265B Failing Item:
v FFC_166
265B-137 265B-137
Explanation: Unit attention condition has occurred on 2667-145 2667-145
the Send Diagnostic command.
Explanation: The enclosure indicates a temperature
Failing Item: threshold condition.
v FFC_265B Response: Use MAP0210 : General problem resolution,
v FFC_B88 located in your host server service guide.
v FFC_190 Failing Item:
v FFC_166
265B-138 265B-138
Explanation: Error log analysis indicates that the disk 2667-155 2667-155
drive is operating at a higher than recommended
Explanation: An expander card error condition has
temperature.
occurred.
Response: Check to be sure none of the air passages
Response: Use MAP0210 : General problem resolution,
in the system covers are blocked, that no other system
located in your host server service guide.
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution. Failing Item:
Failing Item: v FFC_2667
v FFC_265B
2667-175 2667-175
265B-140 265B-140 Explanation: An enclosure services error condition has
occurred.
Explanation: Error log analysis indicates poor signal
quality. Response: Use MAP0210 : General problem resolution,
located in your host server service guide.
Failing Item:
v FFC_199 Failing Item:
v FFC_B88 v FFC_2667
v FFC_265B
2667-201 2667-201
265B-640 265B-640 Explanation: Device configuration error.
Explanation: Error log analysis indicates a path error. Response: Use MAP0210 : General problem resolution,
located in your host server service guide.
Response: Use MAP0285 : Multipath I/O (MPIO)
problem resolution. Failing Item:
v FFC_2667
v FFC_2680

178 Service request numbers

 2667-202 • 2670-116

2667-202 2667-202 2670-102 2670-102

Explanation: The enclosure failed to open. Explanation: An unrecoverable media error occurred.
Response: Use MAP0210 : General problem resolution, Failing Item:
located in your host server service guide. v FFC_2670
Failing Item:
v FFC_2667 2670-104 2670-104
v FFC_2680 Explanation: The motor failed to restart.
Failing Item:
2667-203 2667-203
v FFC_2670
Explanation: The enclosure failed to return inquiry
data.
2670-105 2670-105
Response: Use MAP0210 : General problem resolution,
Explanation: The drive did not become ready.
located in your host server service guide.
Failing Item:
Failing Item:
v FFC_2670
v FFC_2667
v FFC_2680
2670-106 2670-106

2667-210 2667-210 Explanation: The electronics card test failed.

Explanation: The enclosure indicates a power fault to Failing Item:

a media bay. v FFC_2670
Response: Use MAP0210 : General problem resolution,
located in your host server service guide. 2670-108 2670-108
Failing Item: Explanation: The bus test failed.
v FFC_2681 Failing Item:
v CABLE v FFC_2670

2667-239 2667-239 2670-110 2670-110

Explanation: The enclosure indicates a voltage Explanation: The media format is corrupted.
threshold condition.
Failing Item:
Response: Use MAP0210 : General problem resolution,
located in your host server service guide. v FFC_2670

Failing Item:
2670-112 2670-112
v FFC_153
v FFC_2667 Explanation: The diagnostic test failed.
Failing Item:
2667-246 2667-246 v FFC_2670
Explanation: The enclosure indicates a temperature
threshold condition. 2670-114 2670-114

Response: Use MAP0210 : General problem resolution, Explanation: An unrecoverable hardware error.
located in your host server service guide.
Failing Item:
Failing Item: v FFC_2670
v FFC_166
v FFC_2667 2670-116 2670-116
Explanation: A protocol error.
Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure

Service request numbers 179

2670-117 • 2670-136

they are all compatible. If you do not find a problem,

2670-129 2670-129
call your support person.
Explanation: Error log analysis indicates a SCSI bus
Failing Item:
problem.
v FFC_2670
Failing Item:
v FFC_190
2670-117 2670-117
v FFC_B88
Explanation: A write-protect error occurred.
v FFC_2670
Failing Item: v SOFTWARE
v FFC_2670
2670-130 2670-130
2670-118 2670-118
Explanation: Error log analysis indicates a problem
Explanation: A SCSI command time-out occurred. reported by the disk drive's self-monitoring function.

Failing Item: Failing Item:

v FFC_2670 v FFC_2670
v FFC_B88
2670-132 2670-132
2670-120 2670-120 Explanation: A disk drive hardware error occurred.
Explanation: A SCSI busy or command error. Failing Item:
Failing Item: v FFC_2670
v FFC_2670
2670-133 2670-133
2670-122 2670-122 Explanation: Use the Subsystem Service Guide to
Explanation: A SCSI reservation conflict error. complete diagnosis.

Failing Item: Failing Item:

v FFC_2670 v SSSS

2670-124 2670-124 2670-134 2670-134

Explanation: A SCSI check condition error occurred. Explanation: The adapter failed to configure.

Failing Item: Failing Item:

v FFC_2670 v FFC_B88
v SOFTWARE
2670-126 2670-126
2670-135 2670-135
Explanation: A software error was caused by a
hardware failure. Explanation: The device failed to configure.
Failing Item: Failing Item:
v FFC_2670 v FFC_2670
v FFC_B88 v FFC_B88
v SOFTWARE
2670-128 2670-128
Explanation: The error log analysis indicates a 2670-136 2670-136
hardware failure. Explanation: The certify operation failed.
Failing Item: Failing Item:
v FFC_190 v FFC_2670
v FFC_B88
v FFC_2670
v SOFTWARE

180 Service request numbers

 2670-137 • 2671-118

2670-137 2670-137 2671-106 2671-106

Explanation: Unit attention condition has occurred on Explanation: The electronics card test failed.
the Send Diagnostic command.
Failing Item:
Failing Item: v FFC_2671
v FFC_2670
v FFC_B88 2671-108 2671-108
v FFC_190
Explanation: The bus test failed.
Failing Item:
2670-138 2670-138
v FFC_2671
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
temperature. 2671-110 2671-110

Response: Check to be sure none of the air passages Explanation: The media format is corrupted.
in the system covers are blocked, that no other system Failing Item:
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution. v FFC_2671

Failing Item:
2671-112 2671-112
v FFC_2670
Explanation: The diagnostic test failed.
2670-140 2670-140 Failing Item:
Explanation: Error log analysis indicates poor signal v FFC_2671
quality.
Failing Item: 2671-114 2671-114

v FFC_199 Explanation: An unrecoverable hardware error.

v FFC_B88 Failing Item:
v FFC_2670 v FFC_2671

2670-640 2670-640 2671-116 2671-116

Explanation: Error log analysis indicates a path error. Explanation: A protocol error.
Response: Use MAP0285 : Multipath I/O (MPIO) Response: Check the levels of the device, adapter,
problem resolution. diagnostic software, and application software to be sure
they are all compatible. If you do not find a problem,
2671-102 2671-102 call your support person.

Explanation: An unrecoverable media error occurred. Failing Item:

v FFC_2671
Failing Item:
v FFC_2671
2671-117 2671-117

2671-104 2671-104 Explanation: A write-protect error occurred.

Explanation: The motor failed to restart. Failing Item:

v FFC_2671
Failing Item:
v FFC_2671
2671-118 2671-118

2671-105 2671-105 Explanation: A SCSI command time-out occurred.

Explanation: The drive did not become ready. Failing Item:

v FFC_2671
Failing Item:
v FFC_B88
v FFC_2671

Service request numbers 181

2671-120 • 2671-138

2671-120 2671-120 2671-132 2671-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_2671 v FFC_2671

2671-122 2671-122 2671-133 2671-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
complete diagnosis.
Failing Item:
v FFC_2671 Failing Item:
v SSSS
2671-124 2671-124
2671-134 2671-134
Explanation: A SCSI check condition error occurred.
Explanation: The adapter failed to configure.
Failing Item:
v FFC_2671 Failing Item:
v FFC_B88
2671-126 2671-126 v SOFTWARE

Explanation: A software error was caused by a

hardware failure. 2671-135 2671-135

Failing Item: Explanation: The device failed to configure.

v FFC_2671 Failing Item:
v FFC_B88 v FFC_2671
v FFC_B88
2671-128 2671-128 v SOFTWARE
Explanation: The error log analysis indicates a
hardware failure. 2671-136 2671-136
Failing Item: Explanation: The certify operation failed.
v FFC_190 Failing Item:
v FFC_B88 v FFC_2671
v FFC_2671
v SOFTWARE 2671-137 2671-137
Explanation: Unit attention condition has occurred on
2671-129 2671-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem.
v FFC_2671
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_2671 2671-138 2671-138
v SOFTWARE
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
2671-130 2671-130 temperature.
Explanation: Error log analysis indicates a problem Response: Check to be sure none of the air passages
reported by the disk drive's self-monitoring function. in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
Failing Item:
MAP0210 : General problem resolution.
v FFC_2671
Failing Item:

182 Service request numbers

 2671-140 • 2672-124

v FFC_2671
2672-112 2672-112
Explanation: The diagnostic test failed.
2671-140 2671-140
Failing Item:
Explanation: Error log analysis indicates poor signal
quality. v FFC_2672

Failing Item:
2672-114 2672-114
v FFC_199
v FFC_B88 Explanation: An unrecoverable hardware error.
v FFC_2671 Failing Item:
v FFC_2672
2671-640 2671-640
Explanation: Error log analysis indicates a path error. 2672-116 2672-116

Response: Use MAP0285 : Multipath I/O (MPIO) Explanation: A protocol error.

problem resolution. Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure
2672-102 2672-102 they are all compatible. If you do not find a problem,
call your support person.
Explanation: An unrecoverable media error occurred.
Failing Item:
Failing Item:
v FFC_2672
v FFC_2672

2672-117 2672-117
2672-104 2672-104
Explanation: A write-protect error occurred.
Explanation: The motor failed to restart.
Failing Item:
Failing Item:
v FFC_2672
v FFC_2672

2672-118 2672-118
2672-105 2672-105
Explanation: A SCSI command time-out occurred.
Explanation: The drive did not become ready.
Failing Item:
Failing Item:
v FFC_2672
v FFC_2672
v FFC_B88

2672-106 2672-106
2672-120 2672-120
Explanation: The electronics card test failed.
Explanation: A SCSI busy or command error.
Failing Item:
Failing Item:
v FFC_2672
v FFC_2672

2672-108 2672-108
2672-122 2672-122
Explanation: The bus test failed.
Explanation: A SCSI reservation conflict error.
Failing Item:
Failing Item:
v FFC_2672
v FFC_2672

2672-110 2672-110
2672-124 2672-124
Explanation: The media format is corrupted.
Explanation: A SCSI check condition error occurred.
Failing Item:
Failing Item:
v FFC_2672
v FFC_2672

Service request numbers 183

2672-126 • 2672-640

v SOFTWARE
2672-126 2672-126
Explanation: A software error was caused by a
2672-135 2672-135
hardware failure.
Explanation: The device failed to configure.
Failing Item:
v FFC_2672 Failing Item:
v FFC_B88 v FFC_2672
v FFC_B88
2672-128 2672-128 v SOFTWARE

Explanation: The error log analysis indicates a

hardware failure. 2672-136 2672-136

Failing Item: Explanation: The certify operation failed.

v FFC_190 Failing Item:
v FFC_B88 v FFC_2672
v FFC_2672
v SOFTWARE 2672-137 2672-137
Explanation: Unit attention condition has occurred on
2672-129 2672-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem. v FFC_2672
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_2672 2672-138 2672-138
v SOFTWARE Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
2672-130 2672-130 temperature.

Explanation: Error log analysis indicates a problem Response: Check to be sure none of the air passages
reported by the disk drive's self-monitoring function. in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
Failing Item: MAP0210 : General problem resolution.
v FFC_2672
Failing Item:
v FFC_2672
2672-132 2672-132
Explanation: A disk drive hardware error occurred. 2672-140 2672-140
Failing Item: Explanation: Error log analysis indicates poor signal
v FFC_2672 quality.
Failing Item:
2672-133 2672-133 v FFC_199
Explanation: Use the Subsystem Service Guide to v FFC_B88
complete diagnosis. v FFC_2672
Failing Item:
v SSSS 2672-640 2672-640
Explanation: Error log analysis indicates a path error.
2672-134 2672-134
Response: Use MAP0285 : Multipath I/O (MPIO)
Explanation: The adapter failed to configure. problem resolution.
Failing Item:
v FFC_B88

184 Service request numbers

 2679-101 • 267B-204

v MEDIA
2679-101 2679-101
v FFC_2679
Explanation: Unable to open device driver.
Failing Item: 2679-210 2679-210
v FFC_2679
Explanation: The Prevent Media Removal or Allow
Media Removal command failed.
2679-201 2679-201
Failing Item:
Explanation: Unable to configure adapter. v FFC_2679
Failing Item:
v FFC_25A0 2679-701 2679-701
Explanation: ELA indicates drive hardware failure.
2679-202 2679-202
Failing Item:
Explanation: Unable to configure the device. v FFC_2679
Failing Item:
v FFC_2679 2679-702 2679-702
v FFC_25A0 Explanation: ELA indicates drive hardware failure.
v MEDIA
Failing Item:
v FFC_2679
2679-203 2679-203
Explanation: Unable to open adapter driver. 267B-101 267B-101
Failing Item: Explanation: Unable to open device driver.
v FFC_25A0
Failing Item:
v FFC_267B
2679-204 2679-204
Explanation: The Inquire command failed. 267B-201 267B-201
Failing Item: Explanation: Unable to configure adapter.
v MEDIA
Failing Item:
v FFC_2679
v FFC_25A0

2679-205 2679-205
267B-202 267B-202
Explanation: The Read Sense Data command failed.
Explanation: Unable to configure the device.
Failing Item:
Failing Item:
v FFC_2679
v FFC_267B
v MEDIA
v FFC_25A0
v MEDIA
2679-206 2679-206
Explanation: The Test Unit Ready command failed. 267B-203 267B-203
Failing Item: Explanation: Unable to open adapter driver.
v FFC_2679
Failing Item:
v FFC_25A0
2679-207 2679-207
Explanation: A media error was detected. 267B-204 267B-204
Response: Try switching out the media. If the problem Explanation: The Inquire command failed.
persists, go to MAP0210 : General problem resolution.
Failing Item:
Failing Item:
v MEDIA

Service request numbers 185

267B-205 • 2687-116

v FFC_267B
2687-104 2687-104
Explanation: The motor failed to restart.
267B-205 267B-205
Failing Item:
Explanation: The Read Sense Data command failed.
v FFC_2687
Failing Item:
v FFC_267B
2687-105 2687-105
v MEDIA
Explanation: The drive did not become ready.

267B-206 267B-206 Failing Item:

v FFC_2687
Explanation: The Test Unit Ready command failed.
Failing Item:
2687-106 2687-106
v FFC_267B
Explanation: The electronics card test failed.

267B-207 267B-207 Failing Item:

v FFC_2687
Explanation: A media error was detected.
Response: Try switching out the media. If the problem
2687-108 2687-108
persists, go to MAP0210 : General problem resolution.
Explanation: The bus test failed.
Failing Item:
v MEDIA Failing Item:
v FFC_267B v FFC_2687

267B-210 267B-210 2687-110 2687-110

Explanation: The Prevent Media Removal or Allow Explanation: The media format is corrupted.
Media Removal command failed. Failing Item:
Failing Item: v FFC_2687
v FFC_267B
2687-112 2687-112
267B-701 267B-701 Explanation: The diagnostic test failed.
Explanation: ELA indicates drive hardware failure. Failing Item:
Failing Item: v FFC_2687
v FFC_267B
2687-114 2687-114
267B-702 267B-702 Explanation: An unrecoverable hardware error.
Explanation: ELA indicates drive hardware failure. Failing Item:
Failing Item: v FFC_2687
v FFC_267B
v FFC_26E5 2687-116 2687-116
v FFC_2680 Explanation: A protocol error.
v SOFTWARE
Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure
2687-102 2687-102 they are all compatible. If you do not find a problem,
call your support person.
Explanation: An unrecoverable media error occurred.
Failing Item:
Failing Item:
v FFC_2687
v FFC_2687

186 Service request numbers

 2687-117 • 2687-136

2687-117 2687-117 2687-129 2687-129

Explanation: A write-protect error occurred. Explanation: Error log analysis indicates a SCSI bus
problem.
Failing Item:
v FFC_2687 Failing Item:
v FFC_190
2687-118 2687-118 v FFC_B88
v FFC_2687
Explanation: A SCSI command time-out occurred.
v SOFTWARE
Failing Item:
v FFC_2687
2687-130 2687-130
v FFC_B88
Explanation: Error log analysis indicates a problem
reported by the disk drive's self-monitoring function.
2687-120 2687-120
Failing Item:
Explanation: A SCSI busy or command error.
v FFC_2687
Failing Item:
v FFC_2687 2687-132 2687-132
Explanation: A disk drive hardware error occurred.
2687-122 2687-122
Failing Item:
Explanation: A SCSI reservation conflict error.
v FFC_2687
Failing Item:
v FFC_2687 2687-133 2687-133
Explanation: Use the Subsystem Service Guide to
2687-124 2687-124 complete diagnosis.
Explanation: A SCSI check condition error occurred. Failing Item:
Failing Item: v SSSS
v FFC_2687
2687-134 2687-134
2687-126 2687-126 Explanation: The adapter failed to configure.
Explanation: A software error was caused by a Failing Item:
hardware failure.
v FFC_B88
Failing Item: v SOFTWARE
v FFC_2687
v FFC_B88 2687-135 2687-135
Explanation: The device failed to configure.
2687-128 2687-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_2687
hardware failure.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_190
v FFC_B88
2687-136 2687-136
v FFC_2687
Explanation: The certify operation failed.
v SOFTWARE
Failing Item:
v FFC_2687

Service request numbers 187

2687-137 • 2690-118

2687-137 2687-137 2690-106 2690-106

Explanation: Unit attention condition has occurred on Explanation: The electronics card test failed.
the Send Diagnostic command.
Failing Item:
Failing Item: v FFC_2690
v FFC_2687
v FFC_B88 2690-108 2690-108
v FFC_190
Explanation: The bus test failed.
Failing Item:
2687-138 2687-138
v FFC_2690
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
temperature. 2690-110 2690-110

Response: Check to be sure none of the air passages Explanation: The media format is corrupted.
in the system covers are blocked, that no other system Failing Item:
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution. v FFC_2690

Failing Item:
2690-112 2690-112
v FFC_2687
Explanation: The diagnostic test failed.
2687-140 2687-140 Failing Item:
Explanation: Error log analysis indicates poor signal v FFC_2690
quality.
Failing Item: 2690-114 2690-114

v FFC_199 Explanation: An unrecoverable hardware error.

v FFC_B88 Failing Item:
v FFC_2687 v FFC_2690

2687-640 2687-640 2690-116 2690-116

Explanation: Error log analysis indicates a path error. Explanation: A protocol error.
Response: Use MAP0285 : Multipath I/O (MPIO) Response: Check the levels of the device, adapter,
problem resolution. diagnostic software, and application software to be sure
they are all compatible. If you do not find a problem,
2690-102 2690-102 call your support person.

Explanation: An unrecoverable media error occurred. Failing Item:

v FFC_2690
Failing Item:
v FFC_2690
2690-117 2690-117

2690-104 2690-104 Explanation: A write-protect error occurred.

Explanation: The motor failed to restart. Failing Item:

v FFC_2690
Failing Item:
v FFC_2690
2690-118 2690-118

2690-105 2690-105 Explanation: A SCSI command time-out occurred.

Explanation: The drive did not become ready. Failing Item:

v FFC_2690
Failing Item:
v FFC_B88
v FFC_2690

188 Service request numbers

 2690-120 • 2690-138

2690-120 2690-120 2690-132 2690-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_2690 v FFC_2690

2690-122 2690-122 2690-133 2690-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
complete diagnosis.
Failing Item:
v FFC_2690 Failing Item:
v SSSS
2690-124 2690-124
2690-134 2690-134
Explanation: A SCSI check condition error occurred.
Explanation: The adapter failed to configure.
Failing Item:
v FFC_2690 Failing Item:
v FFC_B88
2690-126 2690-126 v SOFTWARE

Explanation: A software error was caused by a

hardware failure. 2690-135 2690-135

Failing Item: Explanation: The device failed to configure.

v FFC_2690 Failing Item:
v FFC_B88 v FFC_2690
v FFC_B88
2690-128 2690-128 v SOFTWARE
Explanation: The error log analysis indicates a
hardware failure. 2690-136 2690-136
Failing Item: Explanation: The certify operation failed.
v FFC_190 Failing Item:
v FFC_B88 v FFC_2690
v FFC_2690
v SOFTWARE 2690-137 2690-137
Explanation: Unit attention condition has occurred on
2690-129 2690-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem.
v FFC_2690
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_2690 2690-138 2690-138
v SOFTWARE
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
2690-130 2690-130 temperature.
Explanation: Error log analysis indicates a problem Response: Check to be sure none of the air passages
reported by the disk drive's self-monitoring function. in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
Failing Item:
MAP0210 : General problem resolution.
v FFC_2690
Failing Item:

Service request numbers 189

2690-140 • 2699-124

v FFC_2690
2699-112 2699-112
Explanation: The diagnostic test failed.
2690-140 2690-140
Failing Item:
Explanation: Error log analysis indicates poor signal
quality. v FFC_2699

Failing Item:
2699-114 2699-114
v FFC_199
v FFC_B88 Explanation: An unrecoverable hardware error.
v FFC_2690 Failing Item:
v FFC_2699
2690-640 2690-640
Explanation: Error log analysis indicates a path error. 2699-116 2699-116

Response: Use MAP0285 : Multipath I/O (MPIO) Explanation: A protocol error.

problem resolution. Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure
2699-102 2699-102 they are all compatible. If you do not find a problem,
call your support person.
Explanation: An unrecoverable media error occurred.
Failing Item:
Failing Item:
v FFC_2699
v FFC_2699

2699-117 2699-117
2699-104 2699-104
Explanation: A write-protect error occurred.
Explanation: The motor failed to restart.
Failing Item:
Failing Item:
v FFC_2699
v FFC_2699

2699-118 2699-118
2699-105 2699-105
Explanation: A SCSI command time-out occurred.
Explanation: The drive did not become ready.
Failing Item:
Failing Item:
v FFC_2699
v FFC_2699
v FFC_B88

2699-106 2699-106
2699-120 2699-120
Explanation: The electronics card test failed.
Explanation: A SCSI busy or command error.
Failing Item:
Failing Item:
v FFC_2699
v FFC_2699

2699-108 2699-108
2699-122 2699-122
Explanation: The bus test failed.
Explanation: A SCSI reservation conflict error.
Failing Item:
Failing Item:
v FFC_2699
v FFC_2699

2699-110 2699-110
2699-124 2699-124
Explanation: The media format is corrupted.
Explanation: A SCSI check condition error occurred.
Failing Item:
Failing Item:
v FFC_2699
v FFC_2699

190 Service request numbers

 2699-126 • 2699-640

v SOFTWARE
2699-126 2699-126
Explanation: A software error was caused by a
2699-135 2699-135
hardware failure.
Explanation: The device failed to configure.
Failing Item:
v FFC_2699 Failing Item:
v FFC_B88 v FFC_2699
v FFC_B88
2699-128 2699-128 v SOFTWARE

Explanation: The error log analysis indicates a

hardware failure. 2699-136 2699-136

Failing Item: Explanation: The certify operation failed.

v FFC_190 Failing Item:
v FFC_B88 v FFC_2699
v FFC_2699
v SOFTWARE 2699-137 2699-137
Explanation: Unit attention condition has occurred on
2699-129 2699-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem. v FFC_2699
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_2699 2699-138 2699-138
v SOFTWARE Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
2699-130 2699-130 temperature.

Explanation: Error log analysis indicates a problem Response: Check to be sure none of the air passages
reported by the disk drive's self-monitoring function. in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
Failing Item: MAP0210 : General problem resolution.
v FFC_2699
Failing Item:
v FFC_2699
2699-132 2699-132
Explanation: A disk drive hardware error occurred. 2699-140 2699-140
Failing Item: Explanation: Error log analysis indicates poor signal
v FFC_2699 quality.
Failing Item:
2699-133 2699-133 v FFC_199
Explanation: Use the Subsystem Service Guide to v FFC_B88
complete diagnosis. v FFC_2699
Failing Item:
v SSSS 2699-640 2699-640
Explanation: Error log analysis indicates a path error.
2699-134 2699-134
Response: Use MAP0285 : Multipath I/O (MPIO)
Explanation: The adapter failed to configure. problem resolution.
Failing Item:
v FFC_B88

Service request numbers 191

26D0-110 • 26D0-190

26D0-110 26D0-110 26D0-160 26D0-160

Explanation: The Reserve command failed. Explanation: The Reserve command failed.
Response: If the problem persists, use MAP0210 : Failing Item:
General Problem Resolution. v FFC_26D0
Failing Item: v MEDIA
v FFC_26D0
26D0-169 26D0-169
26D0-120 26D0-120 Explanation: The Reserve command failed.
Explanation: The Inquiry command failed. Failing Item:
Response: If the problem persists, use MAP0210 : v FFC_26D0
General Problem Resolution. v MEDIA
Failing Item:
v FFC_26D0 26D0-170 26D0-170
Explanation: The Read, Write and Compare test failed.
26D0-130 26D0-130
Response: If the problem persists, use MAP0210 :
Explanation: The Load command failed. General Problem Resolution.
Response: If the problem persists, use MAP0210 : Failing Item:
General Problem Resolution. v FFC_26D0
Failing Item: v FFC_2680
v FFC_26D0 v MEDIA
v MEDIA
26D0-180 26D0-180
26D0-135 26D0-135 Explanation: The Load command failed.
Explanation: The Unload command failed. Response: If the problem persists, use MAP0210 :
Response: If the problem persists, use MAP0210 : General Problem Resolution.
General Problem Resolution. Failing Item:
Failing Item: v FFC_26D0
v FFC_26D0 v MEDIA
v MEDIA
26D0-185 26D0-185
26D0-140 26D0-140 Explanation: The Unload command failed.
Explanation: The Mode Select command failed. Response: If the problem persists, use MAP0210 :
Response: If the problem persists, use MAP0210 : General Problem Resolution.
General Problem Resolution. Failing Item:
Failing Item: v FFC_26D0
v FFC_26D0 v MEDIA

26D0-150 26D0-150 26D0-190 26D0-190

Explanation: The Test Unit Ready command failed. Explanation: The Mode Select command failed.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D0 v FFC_26D0
v MEDIA

192 Service request numbers

 26D0-200 • 26D0-413

26D0-200 26D0-200 26D0-310 26D0-310

Explanation: The Test Unit Ready command failed. Explanation: SCSI adapter configuration failed.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D0 v FFC_2680
v MEDIA v FFC_26D0
v SOFTWARE
26D0-210 26D0-210
Explanation: The device configuration failed. 26D0-320 26D0-320

Response: If the problem persists, use MAP0210 : Explanation: Error log analysis indicates a failure.
General Problem Resolution. Response: If the problem persists, use MAP0210 :
Failing Item: General Problem Resolution.
v FFC_26D0 Failing Item:
v FFC_2680 v FFC_26D0
v MEDIA
26D0-220 26D0-220
Explanation: The Release command failed. 26D0-411 26D0-411

Response: If the problem persists, use MAP0210 : Explanation: A reservation conflict occurred.
General Problem Resolution. Response: If the problem persists, use MAP0210 :
Failing Item: General Problem Resolution.
v FFC_26D0 Failing Item:
v FFC_26D0
26D0-230 26D0-230 v FFC_2680
Explanation: The Request Sense command failed. v SOFTWARE

Response: If the problem persists, use MAP0210 :

General Problem Resolution. 26D0-412 26D0-412

Failing Item: Explanation: A reservation conflict occurred.

v FFC_26D0 Response: If the problem persists, use MAP0210 :
General Problem Resolution.
26D0-240 26D0-240 Failing Item:
Explanation: The Openx command failed. v FFC_26D0
v FFC_2680
Response: If the problem persists, use MAP0210 :
General Problem Resolution. v SOFTWARE

Failing Item:
26D0-413 26D0-413
v FFC_26D0
Explanation: A reservation conflict occurred.
26D0-300 26D0-300 Response: If the problem persists, use MAP0210 :
General Problem Resolution.
Explanation: The device configuration failed.
Failing Item:
Response: If the problem persists, use MAP0210 :
General Problem Resolution. v FFC_26D0
v FFC_2680
Failing Item:
v SOFTWARE
v FFC_26D0
v SOFTWARE

Service request numbers 193

26D0-414 • 26D0-423

26D0-414 26D0-414 26D0-419 26D0-419

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D0 v FFC_26D0
v FFC_2680 v FFC_2680
v SOFTWARE v SOFTWARE

26D0-415 26D0-415 26D0-420 26D0-420

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D0 v FFC_26D0
v FFC_2680 v FFC_2680
v SOFTWARE v SOFTWARE

26D0-416 26D0-416 26D0-421 26D0-421

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D0 v FFC_26D0
v FFC_2680 v FFC_2680
v SOFTWARE v SOFTWARE

26D0-417 26D0-417 26D0-422 26D0-422

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D0 v FFC_26D0
v FFC_2680 v FFC_2680
v SOFTWARE v SOFTWARE

26D0-418 26D0-418 26D0-423 26D0-423

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D0 v FFC_26D0
v FFC_2680 v FFC_2680
v SOFTWARE v SOFTWARE

194 Service request numbers

 26D0-511 • 26D0-520

26D0-511 26D0-511 26D0-516 26D0-516

Explanation: The drive returned bad or non-extended Explanation: The drive returned bad or non-extended
sense data. sense data.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D0 v FFC_26D0
v FFC_2680 v FFC_2680

26D0-512 26D0-512 26D0-517 26D0-517

Explanation: The drive returned bad or non-extended Explanation: The drive returned bad or non-extended
sense data. sense data.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D0 v FFC_26D0
v FFC_2680 v FFC_2680

26D0-513 26D0-513 26D0-518 26D0-518

Explanation: The drive returned bad or non-extended Explanation: The drive returned bad or non-extended
sense data. sense data.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D0 v FFC_26D0
v FFC_2680 v FFC_2680

26D0-514 26D0-514 26D0-519 26D0-519

Explanation: The drive returned bad or non-extended Explanation: The drive returned bad or non-extended
sense data. sense data.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D0 v FFC_26D0
v FFC_2680 v FFC_2680

26D0-515 26D0-515 26D0-520 26D0-520

Explanation: The drive returned bad or non-extended Explanation: The drive returned bad or non-extended
sense data. sense data.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D0 v FFC_26D0
v FFC_2680 v FFC_2680

Service request numbers 195

26D0-521 • 26D0-617

26D0-521 26D0-521 26D0-613 26D0-613

Explanation: The drive returned bad or non-extended Explanation: An adapter or bus I/O error occurred.
sense data.
Response: If the problem persists, use MAP0210 :
Response: If the problem persists, use MAP0210 : General Problem Resolution.
General Problem Resolution.
Failing Item:
Failing Item: v FFC_26D0
v FFC_26D0 v FFC_2680
v FFC_2680 v SOFTWARE

26D0-522 26D0-522 26D0-614 26D0-614

Explanation: The drive returned bad or non-extended Explanation: An adapter or bus I/O error occurred.
sense data.
Response: If the problem persists, use MAP0210 :
Response: If the problem persists, use MAP0210 : General Problem Resolution.
General Problem Resolution.
Failing Item:
Failing Item:
v FFC_26D0
v FFC_26D0
v FFC_2680
v FFC_2680
v SOFTWARE

26D0-523 26D0-523
26D0-615 26D0-615
Explanation: The drive returned bad or non-extended
Explanation: An adapter or bus I/O error occurred.
sense data.
Response: If the problem persists, use MAP0210 :
Response: If the problem persists, use MAP0210 :
General Problem Resolution.
General Problem Resolution.
Failing Item:
Failing Item:
v FFC_26D0
v FFC_26D0
v FFC_2680
v FFC_2680
v SOFTWARE

26D0-611 26D0-611
26D0-616 26D0-616
Explanation: An adapter or bus I/O error occurred.
Explanation: An adapter or bus I/O error occurred.
Response: If the problem persists, use MAP0210 :
General Problem Resolution. Response: If the problem persists, use MAP0210 :
General Problem Resolution.
Failing Item:
Failing Item:
v FFC_26D0
v FFC_26D0
v FFC_2680
v FFC_2680
v SOFTWARE
v SOFTWARE

26D0-612 26D0-612
26D0-617 26D0-617
Explanation: An adapter or bus I/O error occurred.
Explanation: An adapter or bus I/O error occurred.
Response: If the problem persists, use MAP0210 :
General Problem Resolution. Response: If the problem persists, use MAP0210 :
General Problem Resolution.
Failing Item:
Failing Item:
v FFC_26D0
v FFC_26D0
v FFC_2680
v FFC_2680
v SOFTWARE
v SOFTWARE

196 Service request numbers

 26D0-618 • 26D0-714

26D0-618 26D0-618 26D0-623 26D0-623

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D0 v FFC_26D0
v FFC_2680 v FFC_2680
v SOFTWARE v SOFTWARE

26D0-619 26D0-619 26D0-711 26D0-711

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D0 v FFC_26D0
v FFC_2680 v FFC_2680
v SOFTWARE v SOFTWARE

26D0-620 26D0-620 26D0-712 26D0-712

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D0 v FFC_26D0
v FFC_2680 v FFC_2680
v SOFTWARE v SOFTWARE

26D0-621 26D0-621 26D0-713 26D0-713

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D0 v FFC_26D0
v FFC_2680 v FFC_2680
v SOFTWARE v SOFTWARE

26D0-622 26D0-622 26D0-714 26D0-714

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D0 v FFC_26D0
v FFC_2680 v FFC_2680
v SOFTWARE v SOFTWARE

Service request numbers 197

26D0-715 • 26D1-110

26D0-715 26D0-715 26D0-720 26D0-720

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D0 v FFC_26D0
v FFC_2680 v FFC_2680
v SOFTWARE v SOFTWARE

26D0-716 26D0-716 26D0-721 26D0-721

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D0 v FFC_26D0
v FFC_2680 v FFC_2680
v SOFTWARE v SOFTWARE

26D0-717 26D0-717 26D0-722 26D0-722

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D0 v FFC_26D0
v FFC_2680 v FFC_2680
v SOFTWARE v SOFTWARE

26D0-718 26D0-718 26D0-723 26D0-723

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D0 v FFC_26D0
v FFC_2680 v FFC_2680
v SOFTWARE v SOFTWARE

26D0-719 26D0-719 26D1-110 26D1-110

Explanation: A device timeout error occurred. Explanation: The Reserve command failed.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D0 v FFC_26D1
v FFC_2680
v SOFTWARE

198 Service request numbers

 26D1-120 • 26D1-200

26D1-120 26D1-120 26D1-169 26D1-169

Explanation: The Inquiry command failed. Explanation: The Reserve command failed.
Response: If the problem persists, use MAP0210 : Failing Item:
General Problem Resolution. v FFC_26D1
Failing Item: v MEDIA
v FFC_26D1
26D1-170 26D1-170
26D1-130 26D1-130 Explanation: The Read, Write and Compare test failed.
Explanation: The Load command failed. Response: If the problem persists, use MAP0210 :
Response: If the problem persists, use MAP0210 : General Problem Resolution.
General Problem Resolution. Failing Item:
Failing Item: v FFC_26D1
v FFC_26D1 v FFC_2D02
v MEDIA v MEDIA

26D1-135 26D1-135 26D1-180 26D1-180

Explanation: The Unload command failed. Explanation: The Load command failed.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D1 v FFC_26D1
v MEDIA v MEDIA

26D1-140 26D1-140 26D1-185 26D1-185

Explanation: The Mode Select command failed. Explanation: The Unload command failed.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D1 v FFC_26D1
v MEDIA
26D1-150 26D1-150
Explanation: The Test Unit Ready command failed. 26D1-190 26D1-190

Response: If the problem persists, use MAP0210 : Explanation: The Mode Select command failed.
General Problem Resolution. Response: If the problem persists, use MAP0210 :
Failing Item: General Problem Resolution.
v FFC_26D1 Failing Item:
v MEDIA v FFC_26D1

26D1-160 26D1-160 26D1-200 26D1-200

Explanation: The Reserve command failed. Explanation: The Test Unit Ready command failed.
Failing Item: Response: If the problem persists, use MAP0210 :
v FFC_26D1 General Problem Resolution.
v MEDIA Failing Item:
v FFC_26D1
v MEDIA

Service request numbers 199

26D1-210 • 26D1-414

26D1-210 26D1-210 26D1-320 26D1-320

Explanation: The device configuration failed. Explanation: Error log analysis indicates a failure.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D1 v FFC_26D1
v FFC_2D02 v MEDIA

26D1-220 26D1-220 26D1-411 26D1-411

Explanation: The Release command failed. Explanation: A reservation conflict occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D1 v FFC_26D1
v FFC_2D02
26D1-230 26D1-230 v SOFTWARE
Explanation: The Request Sense command failed.
26D1-412 26D1-412
Response: If the problem persists, use MAP0210 :
General Problem Resolution. Explanation: A reservation conflict occurred.
Failing Item: Response: If the problem persists, use MAP0210 :
v FFC_26D1 General Problem Resolution.
Failing Item:
26D1-240 26D1-240 v FFC_26D1
Explanation: The Openx command failed. v FFC_2D02
v SOFTWARE
Response: If the problem persists, use MAP0210 :
General Problem Resolution.
26D1-413 26D1-413
Failing Item:
v FFC_26D1 Explanation: A reservation conflict occurred.
Response: If the problem persists, use MAP0210 :
26D1-300 26D1-300 General Problem Resolution.

Explanation: The device configuration failed. Failing Item:

v FFC_26D1
Response: If the problem persists, use MAP0210 :
General Problem Resolution. v FFC_2D02
v SOFTWARE
Failing Item:
v FFC_26D1
26D1-414 26D1-414
v SOFTWARE
Explanation: A reservation conflict occurred.
26D1-310 26D1-310 Response: If the problem persists, use MAP0210 :
General Problem Resolution.
Explanation: SCSI adapter configuration failed.
Failing Item:
Response: If the problem persists, use MAP0210 :
General Problem Resolution. v FFC_26D1
v FFC_2D02
Failing Item:
v SOFTWARE
v FFC_2D02
v FFC_26D1
v SOFTWARE

200 Service request numbers

 26D1-415 • 26D1-511

26D1-415 26D1-415 26D1-420 26D1-420

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D1 v FFC_26D1
v FFC_2D02 v FFC_2D02
v SOFTWARE v SOFTWARE

26D1-416 26D1-416 26D1-421 26D1-421

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D1 v FFC_26D1
v FFC_2D02 v FFC_2D02
v SOFTWARE v SOFTWARE

26D1-417 26D1-417 26D1-422 26D1-422

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D1 v FFC_26D1
v FFC_2D02 v FFC_2D02
v SOFTWARE v SOFTWARE

26D1-418 26D1-418 26D1-423 26D1-423

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D1 v FFC_26D1
v FFC_2D02 v FFC_2D02
v SOFTWARE v SOFTWARE

26D1-419 26D1-419 26D1-511 26D1-511

Explanation: A reservation conflict occurred. Explanation: The drive returned bad or non-extended
sense data.
Response: If the problem persists, use MAP0210 :
General Problem Resolution. Response: If the problem persists, use MAP0210 :
General Problem Resolution.
Failing Item:
v FFC_26D1 Failing Item:
v FFC_2D02 v FFC_26D1
v SOFTWARE v FFC_2D02

Service request numbers 201

26D1-512 • 26D1-521

26D1-512 26D1-512 26D1-517 26D1-517

Explanation: The drive returned bad or non-extended Explanation: The drive returned bad or non-extended
sense data. sense data.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D1 v FFC_26D1
v FFC_2D02 v FFC_2D02

26D1-513 26D1-513 26D1-518 26D1-518

Explanation: The drive returned bad or non-extended Explanation: The drive returned bad or non-extended
sense data. sense data.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D1 v FFC_26D1
v FFC_2D02 v FFC_2D02

26D1-514 26D1-514 26D1-519 26D1-519

Explanation: The drive returned bad or non-extended Explanation: The drive returned bad or non-extended
sense data. sense data.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D1 v FFC_26D1
v FFC_2D02 v FFC_2D02

26D1-515 26D1-515 26D1-520 26D1-520

Explanation: The drive returned bad or non-extended Explanation: The drive returned bad or non-extended
sense data. sense data.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D1 v FFC_26D1
v FFC_2D02 v FFC_2D02

26D1-516 26D1-516 26D1-521 26D1-521

Explanation: The drive returned bad or non-extended Explanation: The drive returned bad or non-extended
sense data. sense data.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D1 v FFC_26D1
v FFC_2D02 v FFC_2D02

202 Service request numbers

 26D1-522 • 26D1-618

26D1-522 26D1-522 26D1-614 26D1-614

Explanation: The drive returned bad or non-extended Explanation: An adapter or bus I/O error occurred.
sense data.
Response: If the problem persists, use MAP0210 :
Response: If the problem persists, use MAP0210 : General Problem Resolution.
General Problem Resolution.
Failing Item:
Failing Item: v FFC_26D1
v FFC_26D1 v FFC_2D02
v FFC_2D02 v SOFTWARE

26D1-523 26D1-523 26D1-615 26D1-615

Explanation: The drive returned bad or non-extended Explanation: An adapter or bus I/O error occurred.
sense data.
Response: If the problem persists, use MAP0210 :
Response: If the problem persists, use MAP0210 : General Problem Resolution.
General Problem Resolution.
Failing Item:
Failing Item:
v FFC_26D1
v FFC_26D1
v FFC_2D02
v FFC_2D02
v SOFTWARE

26D1-611 26D1-611
26D1-616 26D1-616
Explanation: An adapter or bus I/O error occurred.
Explanation: An adapter or bus I/O error occurred.
Response: If the problem persists, use MAP0210 :
Response: If the problem persists, use MAP0210 :
General Problem Resolution.
General Problem Resolution.
Failing Item:
Failing Item:
v FFC_26D1
v FFC_26D1
v FFC_2D02
v FFC_2D02
v SOFTWARE
v SOFTWARE

26D1-612 26D1-612
26D1-617 26D1-617
Explanation: An adapter or bus I/O error occurred.
Explanation: An adapter or bus I/O error occurred.
Response: If the problem persists, use MAP0210 :
Response: If the problem persists, use MAP0210 :
General Problem Resolution.
General Problem Resolution.
Failing Item:
Failing Item:
v FFC_26D1
v FFC_26D1
v FFC_2D02
v FFC_2D02
v SOFTWARE
v SOFTWARE

26D1-613 26D1-613
26D1-618 26D1-618
Explanation: An adapter or bus I/O error occurred.
Explanation: An adapter or bus I/O error occurred.
Response: If the problem persists, use MAP0210 :
Response: If the problem persists, use MAP0210 :
General Problem Resolution.
General Problem Resolution.
Failing Item:
Failing Item:
v FFC_26D1
v FFC_26D1
v FFC_2D02
v FFC_2D02
v SOFTWARE
v SOFTWARE

Service request numbers 203

26D1-619 • 26D1-715

26D1-619 26D1-619 26D1-711 26D1-711

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D1 v FFC_26D1
v FFC_2D02 v FFC_2D02
v SOFTWARE v SOFTWARE

26D1-620 26D1-620 26D1-712 26D1-712

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D1 v FFC_26D1
v FFC_2D02 v FFC_2D02
v SOFTWARE v SOFTWARE

26D1-621 26D1-621 26D1-713 26D1-713

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D1 v FFC_26D1
v FFC_2D02 v FFC_2D02
v SOFTWARE v SOFTWARE

26D1-622 26D1-622 26D1-714 26D1-714

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D1 v FFC_26D1
v FFC_2D02 v FFC_2D02
v SOFTWARE v SOFTWARE

26D1-623 26D1-623 26D1-715 26D1-715

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D1 v FFC_26D1
v FFC_2D02 v FFC_2D02
v SOFTWARE v SOFTWARE

204 Service request numbers

 26D1-716 • 26D2-105

26D1-716 26D1-716 26D1-721 26D1-721

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D1 v FFC_26D1
v FFC_2D02 v FFC_2D02
v SOFTWARE v SOFTWARE

26D1-717 26D1-717 26D1-722 26D1-722

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D1 v FFC_26D1
v FFC_2D02 v FFC_2D02
v SOFTWARE v SOFTWARE

26D1-718 26D1-718 26D1-723 26D1-723

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26D1 v FFC_26D1
v FFC_2D02 v FFC_2D02
v SOFTWARE v SOFTWARE

26D1-719 26D1-719 26D2-102 26D2-102

Explanation: A device timeout error occurred. Explanation: An unrecoverable media error occurred.
Response: If the problem persists, use MAP0210 : Failing Item:
General Problem Resolution. v FFC_26D2
Failing Item:
v FFC_26D1 26D2-104 26D2-104
v FFC_2D02 Explanation: The motor failed to restart.
v SOFTWARE
Failing Item:
v FFC_26D2
26D1-720 26D1-720
Explanation: A device timeout error occurred. 26D2-105 26D2-105
Response: If the problem persists, use MAP0210 : Explanation: The drive did not become ready.
General Problem Resolution.
Failing Item:
Failing Item:
v FFC_26D2
v FFC_26D1
v FFC_2D02
v SOFTWARE

Service request numbers 205

26D2-106 • 26D2-130

26D2-106 26D2-106 26D2-120 26D2-120

Explanation: The electronics card test failed. Explanation: A SCSI busy or command error.
Failing Item: Failing Item:
v FFC_26D2 v FFC_26D2

26D2-108 26D2-108 26D2-122 26D2-122

Explanation: The bus test failed. Explanation: A SCSI reservation conflict error.
Failing Item: Failing Item:
v FFC_26D2 v FFC_26D2

26D2-110 26D2-110 26D2-124 26D2-124

Explanation: The media format is corrupted. Explanation: A SCSI check condition error occurred.
Failing Item: Failing Item:
v FFC_26D2 v FFC_26D2

26D2-112 26D2-112 26D2-126 26D2-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_26D2 Failing Item:
v FFC_26D2
26D2-114 26D2-114 v FFC_B88

Explanation: An unrecoverable hardware error.

26D2-128 26D2-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_26D2
hardware failure.
Failing Item:
26D2-116 26D2-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_26D2
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
26D2-129 26D2-129
Failing Item:
v FFC_26D2 Explanation: Error log analysis indicates a SCSI bus
problem.

26D2-117 26D2-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_26D2
v FFC_26D2
v SOFTWARE

26D2-118 26D2-118
26D2-130 26D2-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_26D2 Failing Item:
v FFC_B88 v FFC_26D2

206 Service request numbers

 26D2-132 • 26E1-101

v FFC_26D2
26D2-132 26D2-132
Explanation: A disk drive hardware error occurred.
26D2-140 26D2-140
Failing Item:
Explanation: Error log analysis indicates poor signal
v FFC_26D2 quality.
Failing Item:
26D2-133 26D2-133
v FFC_199
Explanation: Use the Subsystem Service Guide to v FFC_B88
complete diagnosis.
v FFC_26D2
Failing Item:
v SSSS 26D2-640 26D2-640
Explanation: Error log analysis indicates a path error.
26D2-134 26D2-134
Response: Use MAP0285 : Multipath I/O (MPIO)
Explanation: The adapter failed to configure. problem resolution.
Failing Item:
v FFC_B88 26E0-101 26E0-101
v SOFTWARE Explanation: Dock failure reported
Response: Use MAP0210 : General Problem
26D2-135 26D2-135 Resolution, located in your host system service guide.
Explanation: The device failed to configure. Failing Item:
Failing Item: v FFC_26E0
v FFC_26D2
v FFC_B88 26E0-102 26E0-102
v SOFTWARE Explanation: Cartridge failure reported
Response: Use MAP0210 : General Problem
26D2-136 26D2-136 Resolution, located in your host system service guide.
Explanation: The certify operation failed. Failing Item:
Failing Item: v FFC_26E2
v FFC_26D2
26E0-601 26E0-601
26D2-137 26D2-137 Explanation: ELA failure reported
Explanation: Unit attention condition has occurred on Response: Use MAP0210 : General Problem
the Send Diagnostic command. Resolution, located in your host system service guide.
Failing Item: Failing Item:
v FFC_26D2 v FFC_26E0
v FFC_B88
v FFC_190 26E1-101 26E1-101
Explanation: Dock failure reported
26D2-138 26D2-138
Response: Use MAP0210 : General Problem
Explanation: Error log analysis indicates that the disk Resolution, located in your host system service guide.
drive is operating at a higher than recommended
temperature. Failing Item:
v FFC_26E1
Response: Check to be sure none of the air passages
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution.
Failing Item:

Service request numbers 207

26E1-102 • 26E5-180

26E1-102 26E1-102 26E5-140 26E5-140

Explanation: Cartridge failure reported Explanation: The Mode Select command failed.
Response: Use MAP0210 : General Problem Response: If the problem persists, use MAP0210 :
Resolution, located in your host system service guide. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26E2 v FFC_26E5

26E1-601 26E1-601 26E5-150 26E5-150

Explanation: ELA failure reported Explanation: The Test Unit Ready command failed.
Response: Use MAP0210 : General Problem Response: If the problem persists, use MAP0210 :
Resolution, located in your host system service guide. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26E1 v FFC_26E5
v MEDIA
26E5-110 26E5-110
Explanation: The Reserve command failed. 26E5-160 26E5-160

Response: If the problem persists, use MAP0210 : Explanation: The Reserve command failed.
General Problem Resolution. Failing Item:
Failing Item: v FFC_26E5
v FFC_26E5 v MEDIA

26E5-120 26E5-120 26E5-169 26E5-169

Explanation: The Inquiry command failed. Explanation: The Reserve command failed.
Response: If the problem persists, use MAP0210 : Failing Item:
General Problem Resolution. v FFC_26E5
Failing Item: v MEDIA
v FFC_26E5
26E5-170 26E5-170
26E5-130 26E5-130 Explanation: The Read, Write and Compare test failed.
Explanation: The Load command failed. Response: If the problem persists, use MAP0210 :
Response: If the problem persists, use MAP0210 : General Problem Resolution.
General Problem Resolution. Failing Item:
Failing Item: v FFC_26E5
v FFC_26E5 v FFC_2680
v MEDIA v MEDIA

26E5-135 26E5-135 26E5-180 26E5-180

Explanation: The Unload command failed. Explanation: The Load command failed.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26E5 v FFC_26E5
v MEDIA v MEDIA

208 Service request numbers

 26E5-185 • 26E5-412

26E5-185 26E5-185 26E5-240 26E5-240

Explanation: The Unload command failed. Explanation: The Openx command failed.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26E5 v FFC_26E5
v MEDIA
26E5-300 26E5-300
26E5-190 26E5-190 Explanation: The device configuration failed.
Explanation: The Mode Select command failed. Response: If the problem persists, use MAP0210 :
Response: If the problem persists, use MAP0210 : General Problem Resolution.
General Problem Resolution. Failing Item:
Failing Item: v FFC_26E5
v FFC_26E5 v SOFTWARE

26E5-200 26E5-200 26E5-310 26E5-310

Explanation: The Test Unit Ready command failed. Explanation: SCSI adapter configuration failed.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26E5 v FFC_2680
v MEDIA v FFC_26E5
v SOFTWARE
26E5-210 26E5-210
Explanation: The device configuration failed. 26E5-320 26E5-320

Response: If the problem persists, use MAP0210 : Explanation: Error log analysis indicates a failure.
General Problem Resolution. Response: If the problem persists, use MAP0210 :
Failing Item: General Problem Resolution.
v FFC_26E5 Failing Item:
v FFC_2680 v FFC_26E5
v MEDIA
26E5-220 26E5-220
Explanation: The Release command failed. 26E5-411 26E5-411

Response: If the problem persists, use MAP0210 : Explanation: A reservation conflict occurred.
General Problem Resolution. Response: If the problem persists, use MAP0210 :
Failing Item: General Problem Resolution.
v FFC_26E5 Failing Item:
v FFC_26E5
26E5-230 26E5-230 v FFC_2680
Explanation: The Request Sense command failed. v SOFTWARE

Response: If the problem persists, use MAP0210 :

General Problem Resolution. 26E5-412 26E5-412

Failing Item: Explanation: A reservation conflict occurred.

v FFC_26E5 Response: If the problem persists, use MAP0210 :
General Problem Resolution.

Service request numbers 209

26E5-413 • 26E5-422

Failing Item: v FFC_26E5

v FFC_26E5 v FFC_2680
v FFC_2680 v SOFTWARE
v SOFTWARE
26E5-418 26E5-418
26E5-413 26E5-413 Explanation: A reservation conflict occurred.
Explanation: A reservation conflict occurred. Response: If the problem persists, use MAP0210 :
Response: If the problem persists, use MAP0210 : General Problem Resolution.
General Problem Resolution. Failing Item:
Failing Item: v FFC_26E5
v FFC_26E5 v FFC_2680
v FFC_2680 v SOFTWARE
v SOFTWARE
26E5-419 26E5-419
26E5-414 26E5-414 Explanation: A reservation conflict occurred.
Explanation: A reservation conflict occurred. Response: If the problem persists, use MAP0210 :
Response: If the problem persists, use MAP0210 : General Problem Resolution.
General Problem Resolution. Failing Item:
Failing Item: v FFC_26E5
v FFC_26E5 v FFC_2680
v FFC_2680 v SOFTWARE
v SOFTWARE
26E5-420 26E5-420
26E5-415 26E5-415 Explanation: A reservation conflict occurred.
Explanation: A reservation conflict occurred. Response: If the problem persists, use MAP0210 :
Response: If the problem persists, use MAP0210 : General Problem Resolution.
General Problem Resolution. Failing Item:
Failing Item: v FFC_26E5
v FFC_26E5 v FFC_2680
v FFC_2680 v SOFTWARE
v SOFTWARE
26E5-421 26E5-421
26E5-416 26E5-416 Explanation: A reservation conflict occurred.
Explanation: A reservation conflict occurred. Response: If the problem persists, use MAP0210 :
Response: If the problem persists, use MAP0210 : General Problem Resolution.
General Problem Resolution. Failing Item:
Failing Item: v FFC_26E5
v FFC_26E5 v FFC_2680
v FFC_2680 v SOFTWARE
v SOFTWARE
26E5-422 26E5-422
26E5-417 26E5-417 Explanation: A reservation conflict occurred.
Explanation: A reservation conflict occurred. Response: If the problem persists, use MAP0210 :
Response: If the problem persists, use MAP0210 : General Problem Resolution.
General Problem Resolution. Failing Item:
Failing Item: v FFC_26E5

210 Service request numbers

 26E5-423 • 26E5-519

v FFC_2680
26E5-515 26E5-515
v SOFTWARE
Explanation: The drive returned bad or non-extended
sense data.
26E5-423 26E5-423
Response: If the problem persists, use MAP0210 :
Explanation: A reservation conflict occurred. General Problem Resolution.
Response: If the problem persists, use MAP0210 : Failing Item:
General Problem Resolution.
v FFC_26E5
Failing Item: v FFC_2680
v FFC_26E5
v FFC_2680 26E5-516 26E5-516
v SOFTWARE
Explanation: The drive returned bad or non-extended
sense data.
26E5-511 26E5-511
Response: If the problem persists, use MAP0210 :
Explanation: The drive returned bad or non-extended General Problem Resolution.
sense data.
Failing Item:
Response: If the problem persists, use MAP0210 : v FFC_26E5
General Problem Resolution.
v FFC_2680
Failing Item:
v FFC_26E5 26E5-517 26E5-517
v FFC_2680
Explanation: The drive returned bad or non-extended
sense data.
26E5-512 26E5-512
Response: If the problem persists, use MAP0210 :
Explanation: The drive returned bad or non-extended General Problem Resolution.
sense data.
Failing Item:
Response: If the problem persists, use MAP0210 : v FFC_26E5
General Problem Resolution.
v FFC_2680
Failing Item:
v FFC_26E5 26E5-518 26E5-518
v FFC_2680
Explanation: The drive returned bad or non-extended
sense data.
26E5-513 26E5-513
Response: If the problem persists, use MAP0210 :
Explanation: The drive returned bad or non-extended General Problem Resolution.
sense data.
Failing Item:
Response: If the problem persists, use MAP0210 : v FFC_26E5
General Problem Resolution.
v FFC_2680
Failing Item:
v FFC_26E5 26E5-519 26E5-519
v FFC_2680
Explanation: The drive returned bad or non-extended
sense data.
26E5-514 26E5-514
Response: If the problem persists, use MAP0210 :
Explanation: The drive returned bad or non-extended General Problem Resolution.
sense data.
Failing Item:
Response: If the problem persists, use MAP0210 : v FFC_26E5
General Problem Resolution.
v FFC_2680
Failing Item:
v FFC_26E5
v FFC_2680

Service request numbers 211

26E5-520 • 26E5-616

26E5-520 26E5-520 26E5-612 26E5-612

Explanation: The drive returned bad or non-extended Explanation: An adapter or bus I/O error occurred.
sense data.
Response: If the problem persists, use MAP0210 :
Response: If the problem persists, use MAP0210 : General Problem Resolution.
General Problem Resolution.
Failing Item:
Failing Item: v FFC_26E5
v FFC_26E5 v FFC_2680
v FFC_2680 v SOFTWARE

26E5-521 26E5-521 26E5-613 26E5-613

Explanation: The drive returned bad or non-extended Explanation: An adapter or bus I/O error occurred.
sense data.
Response: If the problem persists, use MAP0210 :
Response: If the problem persists, use MAP0210 : General Problem Resolution.
General Problem Resolution.
Failing Item:
Failing Item:
v FFC_26E5
v FFC_26E5
v FFC_2680
v FFC_2680
v SOFTWARE

26E5-522 26E5-522
26E5-614 26E5-614
Explanation: The drive returned bad or non-extended
Explanation: An adapter or bus I/O error occurred.
sense data.
Response: If the problem persists, use MAP0210 :
Response: If the problem persists, use MAP0210 :
General Problem Resolution.
General Problem Resolution.
Failing Item:
Failing Item:
v FFC_26E5
v FFC_26E5
v FFC_2680
v FFC_2680
v SOFTWARE

26E5-523 26E5-523
26E5-615 26E5-615
Explanation: The drive returned bad or non-extended
sense data. Explanation: An adapter or bus I/O error occurred.

Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.

Failing Item: Failing Item:

v FFC_26E5 v FFC_26E5
v FFC_2680 v FFC_2680
v SOFTWARE
26E5-611 26E5-611
26E5-616 26E5-616
Explanation: An adapter or bus I/O error occurred.
Explanation: An adapter or bus I/O error occurred.
Response: If the problem persists, use MAP0210 :
General Problem Resolution. Response: If the problem persists, use MAP0210 :
General Problem Resolution.
Failing Item:
v FFC_26E5 Failing Item:
v FFC_2680 v FFC_26E5
v SOFTWARE v FFC_2680
v SOFTWARE

212 Service request numbers

 26E5-617 • 26E5-713

26E5-617 26E5-617 26E5-622 26E5-622

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26E5 v FFC_26E5
v FFC_2680 v FFC_2680
v SOFTWARE v SOFTWARE

26E5-618 26E5-618 26E5-623 26E5-623

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26E5 v FFC_26E5
v FFC_2680 v FFC_2680
v SOFTWARE v SOFTWARE

26E5-619 26E5-619 26E5-711 26E5-711

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26E5 v FFC_26E5
v FFC_2680 v FFC_2680
v SOFTWARE v SOFTWARE

26E5-620 26E5-620 26E5-712 26E5-712

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26E5 v FFC_26E5
v FFC_2680 v FFC_2680
v SOFTWARE v SOFTWARE

26E5-621 26E5-621 26E5-713 26E5-713

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26E5 v FFC_26E5
v FFC_2680 v FFC_2680
v SOFTWARE v SOFTWARE

Service request numbers 213

26E5-714 • 26E5-723

26E5-714 26E5-714 26E5-719 26E5-719

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26E5 v FFC_26E5
v FFC_2680 v FFC_2680
v SOFTWARE v SOFTWARE

26E5-715 26E5-715 26E5-720 26E5-720

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26E5 v FFC_26E5
v FFC_2680 v FFC_2680
v SOFTWARE v SOFTWARE

26E5-716 26E5-716 26E5-721 26E5-721

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26E5 v FFC_26E5
v FFC_2680 v FFC_2680
v SOFTWARE v SOFTWARE

26E5-717 26E5-717 26E5-722 26E5-722

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26E5 v FFC_26E5
v FFC_2680 v FFC_2680
v SOFTWARE v SOFTWARE

26E5-718 26E5-718 26E5-723 26E5-723

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Response: If the problem persists, use MAP0210 : Response: If the problem persists, use MAP0210 :
General Problem Resolution. General Problem Resolution.
Failing Item: Failing Item:
v FFC_26E5 v FFC_26E5
v FFC_2680 v FFC_2680
v SOFTWARE v SOFTWARE

214 Service request numbers

 2710-101 • 2502-4040

2710-101 2710-101 2502-3100 2502-3100

Explanation: Diagnostics indicates adapter Explanation: Adapter detected device bus interface
configuration failure. error.
Failing Item: Response: Use MAP3150 , located in the SAS RAID
v FFC_2710 Controller Reference Guide for AIX, order number
SA76-0112 .

2710-601 2710-601
2502-3109 2502-3109
Explanation: Error log analysis indicates adapter
function failure. Explanation: Adapter timed out a disk command.

Failing Item: Response: Use MAP3150 , located in the SAS RAID

Controller Reference Guide for AIX, order number
v FFC_2710
SA76-0112 .

2502-102E 2502-102E
2502-3110 2502-3110
Explanation: Out of alternate disk storage for storage.
Explanation: Disk bus interface error.
Response: If the problem persists, use MAP0210 :
Response: Use MAP3150 , located in the SAS RAID
General Problem Resolution, located in your host
Controller Reference Guide for AIX, order number
system service guide.
SA76-0112 .
Failing Item:
v FFC_722 2502-4010 2502-4010
Explanation: Configuration error, incorrect connection
2502-3002 2502-3002 between cascaded enclosures.
Explanation: Addressed device failed to respond to Response: Use MAP3142 , located in the SAS RAID
selection. Controller Reference Guide for AIX, order number
Response: If the problem persists, use MAP0210 : SA76-0112 .
General Problem Resolution, located in your host
system service guide. 2502-4020 2502-4020
Failing Item: Explanation: Configuration error, connections exceed
v FFC_722 IOA design limits.
Response: Use MAP3143 , located in the SAS RAID
2502-3010 2502-3010 Controller Reference Guide for AIX, order number
SA76-0112 .
Explanation: Disk returned wrong response to
adapter.
2502-4030 2502-4030
Response: If the problem persists, use MAP0210 :
General Problem Resolution, located in your host Explanation: Configuration error, incorrect multipath
system service guide. connection.

Failing Item: Response: Use MAP3144, located in the SAS RAID

v FFC_722 Controller Reference Guide for AIX, order number
SA76-0112 .

2502-3020 2502-3020
2502-4040 2502-4040
Explanation: Storage subsystem configuration error.
Explanation: Configuration error, incomplete
Response: Use MAP3150 , located in the SAS RAID multipath connection between controller and enclosure
Controller Reference Guide for AIX, order number detected.
SA76-0112 .
Response: Use MAP3144, located in the SAS RAID
Controller Reference Guide for AIX, order number
SA76-0112 .

Service request numbers 215

2502-4041 • 2502-9001

2502-4041 2502-4041 2502-4160 2502-4160

Explanation: Configuration error, incomplete Explanation: PCI bus error detected by controller.
multipath connection between enclosure and device
Response: Use MAP0210 : General Problem
detected.
Resolution, located in your host system service guide.
Response: Use MAP3146 , located in the SAS RAID
Failing Item:
Controller Reference Guide for AIX, order number
SA76-0112 . v FFC_2502
v FFC_221
2502-4050 2502-4050
2502-7001 2502-7001
Explanation: Attached enclosure does not support
required multipath function. Explanation: Temporary disk data error.
Response: Use MAP3148 , located in the SAS RAID Response: Use MAP0210 : General Problem
Controller Reference Guide for AIX, order number Resolution, located in your host system service guide.
SA76-0112 .
Failing Item:
v FFC_722
2502-4060 2502-4060
Explanation: Multipath redundancy level got worse. 2502-8150 2502-8150
Response: Use MAP3153 , located in the SAS RAID Explanation: Controller failure.
Controller Reference Guide for AIX, order number
SA76-0112 . Response: Use MAP0210 : General Problem
Resolution, located in your host system service guide.
2502-4100 2502-4100 Failing Item:
Explanation: Device bus fabric error. v FFC_2502

Response: Use MAP3152 , located in the SAS RAID

Controller Reference Guide for AIX, order number 2502-8157 2502-8157
SA76-0112 . Explanation: Temporary controller failure.
Response: Use MAP0210 : General Problem
2502-4101 2502-4101 Resolution, located in your host system service guide.
Explanation: Temporary device bus fabric error. Failing Item:
Response: Use MAP3152 , located in the SAS RAID v FFC_2502
Controller Reference Guide for AIX, order number
SA76-0112 .
2502-9000 2502-9000
Explanation: Controller detected device error during
2502-4110 2502-4110
configuration discovery.
Explanation: Unsupported enclosure function
Response: Use MAP3190 , located in the SAS RAID
detected.
Controller Reference Guide for AIX, order number
Response: Use MAP3145 , located in the SAS RAID SA76-0112 .
Controller Reference Guide for AIX, order number
SA76-0112 .
2502-9001 2502-9001
Explanation: Controller detected device error during
2502-4150 2502-4150
configuration discovery.
Explanation: PCI bus error detected by controller.
Response: Use MAP3190 , located in the SAS RAID
Response: Use MAP0210 : General Problem Controller Reference Guide for AIX, order number
Resolution, located in your host system service guide. SA76-0112 .

Failing Item:
v FFC_2502
v FFC_221

216 Service request numbers

 2502-9002 • 2502-9029

2502-9002 2502-9002 2502-9023 2502-9023

Explanation: Controller detected device error during Explanation: One or more Disk Array members are
configuration discovery. not at required physical locations.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3112 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2502-9008 2502-9008 2502-9024 2502-9024

Explanation: Controller does not support function Explanation: Physical location of Disk Array members
expected for one or more disks. conflict with another Disk Array.
Response: Use MAP3130 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2502-9010 2502-9010 2502-9025 2502-9025

Explanation: Cache data associated with attached Explanation: Incompatible disk installed at degraded
disks cannot be found. disk location in Disk Array.
Response: Use MAP3120 , located in the SAS RAID Response: Use MAP3110 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2502-9011 2502-9011 2502-9026 2502-9026

Explanation: Cache data belongs to disks other than Explanation: Previously degraded disk in Disk Array
those attached. not found at required physical location.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2502-9020 2502-9020 2502-9027 2502-9027

Explanation: Two or more disks are missing from a Explanation: Disk Array is or would become
RAID-5 or RAID 6 Disk Array. degraded and parity data is out of synchronization.
Response: Use MAP3111 , located in the SAS RAID Response: Use MAP3113 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2502-9021 2502-9021 2502-9028 2502-9028

Explanation: Two or more disks are missing from a Explanation: Maximum number of functional Disk
RAID-5 or RAID 6 Disk Array. Arrays has been exceeded.
Response: Use MAP3111 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2502-9022 2502-9022 2502-9029 2502-9029

Explanation: Two or more disks are missing from a Explanation: Maximum number of functional Disk
RAID-5 or RAID 6 Disk Array. Arrays disks has been exceeded.
Response: Use MAP3111 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

Service request numbers 217

2502-9030 • 2502-9073

2502-9030 2502-9030 2502-9052 2502-9052

Explanation: Disk Array is degraded due to Explanation: Cache data exists for one or more
missing/failed disk. modified disks.
Response: Use MAP3110 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2502-9031 2502-9031 2502-9054 2502-9054

Explanation: Automatic reconstruction initiated for Explanation: RAID controller resources not available
Disk Array. due to previous problems.
Response: Use MAP3110 , located in the SAS RAID Response: Use MAP3121 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2502-9032 2502-9032 2502-9060 2502-9060

Explanation: Disk Array is degraded due to Explanation: One or more disk pairs are missing from
missing/failed disk. a RAID-10 Disk Array.
Response: Use MAP3110 , located in the SAS RAID Response: Use MAP3111 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2502-9041 2502-9041 2502-9061 2502-9061

Explanation: Background Disk Array parity checking Explanation: One or more disks are missing from a
detected and corrected errors. RAID-0 Disk Array.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3111 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2502-9042 2502-9042 2502-9062 2502-9062

Explanation: Background Disk Array parity checking Explanation: One or more disks are missing from a
detected and corrected errors on specified disk. RAID-0 Disk Array.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3111 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2502-9050 2502-9050 2502-9063 2502-9063

Explanation: Required cache data can not be located Explanation: Maximum number of functional Disk
for one or more disks. Arrays has been exceeded.
Response: Use MAP3131 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2502-9051 2502-9051 2502-9073 2502-9073

Explanation: Cache data exists for one or more Explanation: Multiple controllers connected in an
missing/failed disks. invalid configuration.
Response: Use MAP3132 , located in the SAS RAID Response: Use MAP3140, located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

218 Service request numbers

 2502-9074 • 2502-FFFE

2502-9074 2502-9074 2502-9092 2502-9092

Explanation: Multiple controllers not capable of Explanation: Disk requires Format before use.
similar functions or controlling same set of devices.
Response: Use MAP3134 , located in the SAS RAID
Response: Use MAP3141 , located in the SAS RAID Controller Reference Guide for AIX, order number
Controller Reference Guide for AIX, order number SA76-0112 .
SA76-0112 .
2502-FF3D 2502-FF3D
2502-9075 2502-9075
Explanation: Temporary controller failure.
Explanation: Incomplete multipath connection
Response: Use MAP0210 : General Problem
between controller and remote controller
Resolution, located in your host system service guide.
Response: Use MAP3149 , located in IBM SAS RAID
Failing Item:
Controller Reference Guide for AIX, order number
SA76-0112. v FFC_2502

2502-9076 2502-9076 2502-FFF3 2502-FFF3

Explanation: Missing remote controller. Explanation: Disk media format bad.

Response: Use MAP3147 , located in the SAS RAID Response: Use MAP3135 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2502-9081 2502-9081 2502-FFF4 2502-FFF4

Explanation: Controller detected device error during Explanation: Disk drive problem.
internal media recovery. Response: Use MAP0210 : General Problem
Response: Use MAP3190 , located in the SAS RAID Resolution, located in your host system service guide.
Controller Reference Guide for AIX, order number Failing Item:
SA76-0112 .
v FFC_722

2502-9082 2502-9082
2502-FFF6 2502-FFF6
Explanation: Controller detected device error during
internal media recovery. Explanation: Disk detected recoverable error.

Response: Use MAP3190 , located in the SAS RAID Response: Use MAP0210 : General Problem
Controller Reference Guide for AIX, order number Resolution, located in your host system service guide.
SA76-0112 . Failing Item:
v FFC_722
2502-9090 2502-9090
Explanation: Disk has been modified after last known 2502-FFFA 2502-FFFA
status.
Explanation: Temporary disk error.
Response: Use MAP3133 , located in the SAS RAID
Response: Use MAP0210 : General Problem
Controller Reference Guide for AIX, order number
Resolution, located in your host system service guide.
SA76-0112 .
Failing Item:
2502-9091 2502-9091 v FFC_722

Explanation: Incorrect disk configuration change has

been detected. 2502-FFFE 2502-FFFE

Response: Use MAP3133 , located in the SAS RAID Explanation: Temporary disk bus error.
Controller Reference Guide for AIX, order number Response: Use MAP3150 , located in the SAS RAID
SA76-0112 . Controller Reference Guide for AIX, order number
SA76-0112 ..

Service request numbers 219

2503-102E • 2503-4050

Note: Device may only identify adapter port, e.g.

2503-3110 2503-3110
00pFFF, where 'p' is port.
Explanation: Disk bus interface error.
2503-102E 2503-102E Response: Use MAP3150 , located in the SAS RAID
Controller Reference Guide for AIX, order number
Explanation: Out of alternate disk storage for storage.
SA76-0112 .
Response: If the problem persists, use MAP0210 :
General Problem Resolution, located in your host
2503-4010 2503-4010
system service guide.
Explanation: Configuration error, incorrect connection
Failing Item:
between cascaded enclosures.
v FFC_722
Response: Use MAP3142 , located in the SAS RAID
Controller Reference Guide for AIX, order number
2503-3002 2503-3002 SA76-0112 .
Explanation: Addressed device failed to respond to
selection. 2503-4020 2503-4020
Response: If the problem persists, use MAP0210 : Explanation: Configuration error, connections exceed
General Problem Resolution, located in your host IOA design limits.
system service guide.
Response: Use MAP3143 , located in the SAS RAID
Failing Item: Controller Reference Guide for AIX, order number
v FFC_722 SA76-0112 .

2503-3010 2503-3010 2503-4030 2503-4030

Explanation: Disk returned wrong response to Explanation: Configuration error, incorrect multipath
adapter. connection.

Response: If the problem persists, use MAP0210 : Response: Use MAP3144, located in the SAS RAID
General Problem Resolution, located in your host Controller Reference Guide for AIX, order number
system service guide. SA76-0112 .

Failing Item:
v FFC_722 2503-4040 2503-4040
Explanation: Configuration error, incomplete
2503-3020 2503-3020 multipath connection between controller and enclosure
detected.
Explanation: Storage subsystem configuration error.
Response: Use MAP3144, located in the SAS RAID
Response: Use MAP3150 , located in the SAS RAID Controller Reference Guide for AIX, order number
Controller Reference Guide for AIX, order number SA76-0112 .
SA76-0112 .
2503-4041 2503-4041
2503-3100 2503-3100
Explanation: Configuration error, incomplete
Explanation: Adapter detected device bus interface multipath connection between enclosure and device
error. detected.
Response: Use MAP3150 , located in the SAS RAID Response: Use MAP3146 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2503-3109 2503-3109 2503-4050 2503-4050

Explanation: Adapter timed out a disk command. Explanation: Attached enclosure does not support
required multipath function.
Response: Use MAP3150 , located in the SAS RAID
Controller Reference Guide for AIX, order number Response: Use MAP3148 , located in the SAS RAID
SA76-0112 . Controller Reference Guide for AIX, order number
SA76-0112 .

220 Service request numbers

 2503-4060 • 2503-9001

2503-4060 2503-4060 2503-8008 2503-8008

Explanation: Multipath redundancy level got worse. Explanation: A permanent cache battery pack failure
occurred.
Response: Use MAP3153 , located in the SAS RAID
Controller Reference Guide for AIX, order number Response: Use MAP3100 , located in the PCI-X SCSI
SA76-0112 . RAID Controller Reference Guide for AIX or the PCI-X
SCSI RAID Controller Reference Guide for Linux .
The guide you choose is dependent on the operating
2503-4100 2503-4100
system being used.
Explanation: Device bus fabric error.
Failing Item:
Response: Use MAP3152 , located in the SAS RAID v FFC_2D05
Controller Reference Guide for AIX, order number
SA76-0112 .
2503-8009 2503-8009

2503-4101 2503-4101 Explanation: A permanent cache battery pack failure

occurred.
Explanation: Temporary device bus fabric error.
Response: Use MAP3100 , located in the PCI-X SCSI
Response: Use MAP3152 , located in the SAS RAID RAID Controller Reference Guide for AIX or the PCI-X
Controller Reference Guide for AIX, order number SCSI RAID Controller Reference Guide for Linux. The
SA76-0112 . guide you choose is dependent on the operating system
being used.
2503-4110 2503-4110 Failing Item:
Explanation: Unsupported enclosure function v FFC_2D05
detected.
Response: Use MAP3145 , located in the SAS RAID 2503-8150 2503-8150
Controller Reference Guide for AIX, order number
Explanation: Controller failure.
SA76-0112 .
Response: Use MAP0210 : General Problem
Resolution, located in your host system service guide.
2503-4150 2503-4150
Failing Item:
Explanation: PCI bus error detected by controller.
v FFC_2503
Response: Use MAP0210 : General Problem
Resolution, located in your host system service guide.
2503-8157 2503-8157
Failing Item:
Explanation: Temporary controller failure.
v FFC_2503
v FFC_221 Response: Use MAP0210 : General Problem
Resolution, located in your host system service guide.

2503-4160 2503-4160 Failing Item:

v FFC_2503
Explanation: PCI bus error detected by controller.
Response: Use MAP0210 : General Problem
2503-9000 2503-9000
Resolution, located in your host system service guide.
Explanation: Controller detected device error during
Failing Item:
configuration discovery.
v FFC_2503
Response: Use MAP3190 , located in the SAS RAID
v FFC_221
Controller Reference Guide for AIX, order number
SA76-0112 .
2503-7001 2503-7001
Explanation: Temporary disk data error. 2503-9001 2503-9001

Response: Use MAP0210 : General Problem Explanation: Controller detected device error during
Resolution, located in your host system service guide. configuration discovery.

Failing Item: Response: Use MAP3190 , located in the SAS RAID

v FFC_722

Service request numbers 221

2503-9002 • 2503-9029

Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2503-9002 2503-9002 2503-9023 2503-9023

Explanation: Controller detected device error during Explanation: One or more Disk Array members are
configuration discovery. not at required physical locations.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3112 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2503-9008 2503-9008 2503-9024 2503-9024

Explanation: Controller does not support function Explanation: Physical location of Disk Array members
expected for one or more disks. conflict with another Disk Array.
Response: Use MAP3130 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2503-9010 2503-9010 2503-9025 2503-9025

Explanation: Cache data associated with attached Explanation: Incompatible disk installed at degraded
disks cannot be found. disk location in Disk Array.
Response: Use MAP3120 , located in the SAS RAID Response: Use MAP3110 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2503-9011 2503-9011 2503-9026 2503-9026

Explanation: Cache data belongs to disks other than Explanation: Previously degraded disk in Disk Array
those attached. not found at required physical location.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2503-9020 2503-9020 2503-9027 2503-9027

Explanation: Two or more disks are missing from a Explanation: Disk Array is or would become
RAID-5 or RAID 6 Disk Array. degraded and parity data is out of synchronization.
Response: Use MAP3111 , located in the SAS RAID Response: Use MAP3113 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2503-9021 2503-9021 2503-9028 2503-9028

Explanation: Two or more disks are missing from a Explanation: Maximum number of functional Disk
RAID-5 or RAID 6 Disk Array. Arrays has been exceeded.
Response: Use MAP3111 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2503-9022 2503-9022 2503-9029 2503-9029

Explanation: Two or more disks are missing from a Explanation: Maximum number of functional Disk
RAID-5 or RAID 6 Disk Array. Arrays disks has been exceeded.
Response: Use MAP3111 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID

222 Service request numbers

 2503-9030 • 2503-9073

Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2503-9030 2503-9030 2503-9052 2503-9052

Explanation: Disk Array is degraded due to Explanation: Cache data exists for one or more
missing/failed disk. modified disks.
Response: Use MAP3110 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2503-9031 2503-9031 2503-9054 2503-9054

Explanation: Automatic reconstruction initiated for Explanation: RAID controller resources not available
Disk Array. due to previous problems.
Response: Use MAP3110 , located in the SAS RAID Response: Use MAP3121 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2503-9032 2503-9032 2503-9060 2503-9060

Explanation: Disk Array is degraded due to Explanation: One or more disk pairs are missing from
missing/failed disk. a RAID-10 Disk Array.
Response: Use MAP3110 , located in the SAS RAID Response: Use MAP3111 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2503-9041 2503-9041 2503-9061 2503-9061

Explanation: Background Disk Array parity checking Explanation: One or more disks are missing from a
detected and corrected errors. RAID-0 Disk Array.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3111 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2503-9042 2503-9042 2503-9062 2503-9062

Explanation: Background Disk Array parity checking Explanation: One or more disks are missing from a
detected and corrected errors on specified disk. RAID-0 Disk Array.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3111 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2503-9050 2503-9050 2503-9063 2503-9063

Explanation: Required cache data can not be located Explanation: Maximum number of functional Disk
for one or more disks. Arrays has been exceeded.
Response: Use MAP3131 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2503-9051 2503-9051 2503-9073 2503-9073

Explanation: Cache data exists for one or more Explanation: Multiple controllers connected in an
missing/failed disks. invalid configuration.
Response: Use MAP3132 , located in the SAS RAID Response: Use MAP3140, located in the SAS RAID

Service request numbers 223

2503-9074 • 2503-FFFE

Controller Reference Guide for AIX, order number

2503-9092 2503-9092
SA76-0112 .
Explanation: Disk requires Format before use.
2503-9074 2503-9074 Response: Use MAP3134 , located in the SAS RAID
Controller Reference Guide for AIX, order number
Explanation: Multiple controllers not capable of
SA76-0112 .
similar functions or controlling same set of devices.
Response: Use MAP3141 , located in the SAS RAID
2503-FF3D 2503-FF3D
Controller Reference Guide for AIX, order number
SA76-0112 . Explanation: Temporary controller failure.
Response: Use MAP0210 : General Problem
2503-9075 2503-9075 Resolution, located in your host system service guide.
Explanation: Incomplete multipath connection Failing Item:
between controller and remote controller v FFC_2503
Response: Use MAP3149 , located in IBM SAS RAID
Controller Reference Guide for AIX, order number 2503-FFF3 2503-FFF3
SA76-0112.
Explanation: Disk media format bad.

2503-9076 2503-9076 Response: Use MAP3135 , located in the SAS RAID

Controller Reference Guide for AIX, order number
Explanation: Missing remote controller. SA76-0112 .
Response: Use MAP3147 , located in the SAS RAID
Controller Reference Guide for AIX, order number 2503-FFF4 2503-FFF4
SA76-0112 .
Explanation: Disk drive problem.

2503-9081 2503-9081 Response: Use MAP0210 : General Problem

Resolution, located in your host system service guide.
Explanation: Controller detected device error during
internal media recovery. Failing Item:
v FFC_722
Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number
SA76-0112 . 2503-FFF6 2503-FFF6
Explanation: Disk detected recoverable error.
2503-9082 2503-9082
Response: Use MAP0210 : General Problem
Explanation: Controller detected device error during Resolution, located in your host system service guide.
internal media recovery.
Failing Item:
Response: Use MAP3190 , located in the SAS RAID v FFC_722
Controller Reference Guide for AIX, order number
SA76-0112 .
2503-FFFA 2503-FFFA
2503-9090 2503-9090 Explanation: Temporary disk error.
Explanation: Disk has been modified after last known Response: Use MAP0210 : General Problem
status. Resolution, located in your host system service guide.
Response: Use MAP3133 , located in the SAS RAID Failing Item:
Controller Reference Guide for AIX, order number v FFC_722
SA76-0112 .

2503-FFFE 2503-FFFE
2503-9091 2503-9091
Explanation: Temporary disk bus error.
Explanation: Incorrect disk configuration change has
been detected. Response: Use MAP3150 , located in the SAS RAID
Controller Reference Guide for AIX, order number
Response: Use MAP3133 , located in the SAS RAID SA76-0112 ..
Controller Reference Guide for AIX, order number
SA76-0112 .

224 Service request numbers

 2504-102E • 2504-4050

Note: Device may only identify adapter port, e.g.

2504-3110 2504-3110
00pFFF, where 'p' is port.
Explanation: Disk bus interface error.
2504-102E 2504-102E Response: Use MAP3150 , located in the SAS RAID
Controller Reference Guide for AIX, order number
Explanation: Out of alternate disk storage for storage.
SA76-0112 .
Response: If the problem persists, use MAP0210 :
General Problem Resolution, located in your host
2504-4010 2504-4010
system service guide.
Explanation: Configuration error, incorrect connection
Failing Item:
between cascaded enclosures.
v FFC_722
Response: Use MAP3142 , located in the SAS RAID
Controller Reference Guide for AIX, order number
2504-3002 2504-3002 SA76-0112 .
Explanation: Addressed device failed to respond to
selection. 2504-4020 2504-4020
Response: If the problem persists, use MAP0210 : Explanation: Configuration error, connections exceed
General Problem Resolution, located in your host IOA design limits.
system service guide.
Response: Use MAP3143 , located in the SAS RAID
Failing Item: Controller Reference Guide for AIX, order number
v FFC_722 SA76-0112 .

2504-3010 2504-3010 2504-4030 2504-4030

Explanation: Disk returned wrong response to Explanation: Configuration error, incorrect multipath
adapter. connection.

Response: If the problem persists, use MAP0210 : Response: Use MAP3144, located in the SAS RAID
General Problem Resolution, located in your host Controller Reference Guide for AIX, order number
system service guide. SA76-0112 .

Failing Item:
v FFC_722 2504-4040 2504-4040
Explanation: Configuration error, incomplete
2504-3020 2504-3020 multipath connection between controller and enclosure
detected.
Explanation: Storage subsystem configuration error.
Response: Use MAP3144, located in the SAS RAID
Response: Use MAP3150 , located in the SAS RAID Controller Reference Guide for AIX, order number
Controller Reference Guide for AIX, order number SA76-0112 .
SA76-0112 .
2504-4041 2504-4041
2504-3100 2504-3100
Explanation: Configuration error, incomplete
Explanation: Adapter detected device bus interface multipath connection between enclosure and device
error. detected.
Response: Use MAP3150 , located in the SAS RAID Response: Use MAP3146 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2504-3109 2504-3109 2504-4050 2504-4050

Explanation: Adapter timed out a disk command. Explanation: Attached enclosure does not support
required multipath function.
Response: Use MAP3150 , located in the SAS RAID
Controller Reference Guide for AIX, order number Response: Use MAP3148 , located in the SAS RAID
SA76-0112 . Controller Reference Guide for AIX, order number
SA76-0112 .

Service request numbers 225

2504-4060 • 2504-9001

2504-4060 2504-4060 2504-8008 2504-8008

Explanation: Multipath redundancy level got worse. Explanation: A permanent cache battery pack failure
occurred.
Response: Use MAP3153 , located in the SAS RAID
Controller Reference Guide for AIX, order number Response: Use MAP3100 , located in the PCI-X SCSI
SA76-0112 . RAID Controller Reference Guide for AIX or the PCI-X
SCSI RAID Controller Reference Guide for Linux. The
guide you choose is dependent on the operating system
2504-4100 2504-4100
being used.
Explanation: Device bus fabric error.
Failing Item:
Response: Use MAP3152 , located in the SAS RAID v FFC_2D05
Controller Reference Guide for AIX, order number
SA76-0112 .
2504-8009 2504-8009

2504-4101 2504-4101 Explanation: A permanent cache battery pack failure

occurred.
Explanation: Temporary device bus fabric error.
Response: Use MAP3100 , located in the PCI-X SCSI
Response: Use MAP3152 , located in the SAS RAID RAID Controller Reference Guide for AIX or the PCI-X
Controller Reference Guide for AIX, order number SCSI RAID Controller Reference Guide for Linux. The
SA76-0112 . guide you choose is dependent on the operating system
being used.
2504-4110 2504-4110 Failing Item:
Explanation: Unsupported enclosure function v FFC_2D05
detected.
Response: Use MAP3145 , located in the SAS RAID 2504-8150 2504-8150
Controller Reference Guide for AIX, order number
Explanation: Controller failure.
SA76-0112 .
Response: Use MAP0210 : General Problem
Resolution, located in your host system service guide.
2504-4150 2504-4150
Failing Item:
Explanation: PCI bus error detected by controller.
v FFC_2504
Response: Use MAP0210 : General Problem
Resolution, located in your host system service guide.
2504-8157 2504-8157
Failing Item:
Explanation: Temporary controller failure.
v FFC_2504
v FFC_221 Response: Use MAP0210 : General Problem
Resolution, located in your host system service guide.

2504-4160 2504-4160 Failing Item:

v FFC_2504
Explanation: PCI bus error detected by controller.
Response: Use MAP0210 : General Problem
2504-9000 2504-9000
Resolution, located in your host system service guide.
Explanation: Controller detected device error during
Failing Item:
configuration discovery.
v FFC_2504
Response: Use MAP3190 , located in the SAS RAID
v FFC_221
Controller Reference Guide for AIX, order number
SA76-0112 .
2504-7001 2504-7001
Explanation: Temporary disk data error. 2504-9001 2504-9001

Response: Use MAP0210 : General Problem Explanation: Controller detected device error during
Resolution, located in your host system service guide. configuration discovery.

Failing Item: Response: Use MAP3190 , located in the SAS RAID

v FFC_722

226 Service request numbers

 2504-9002 • 2504-9029

Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2504-9002 2504-9002 2504-9023 2504-9023

Explanation: Controller detected device error during Explanation: One or more Disk Array members are
configuration discovery. not at required physical locations.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3112 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2504-9008 2504-9008 2504-9024 2504-9024

Explanation: Controller does not support function Explanation: Physical location of Disk Array members
expected for one or more disks. conflict with another Disk Array.
Response: Use MAP3130 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2504-9010 2504-9010 2504-9025 2504-9025

Explanation: Cache data associated with attached Explanation: Incompatible disk installed at degraded
disks cannot be found. disk location in Disk Array.
Response: Use MAP3120 , located in the SAS RAID Response: Use MAP3110 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2504-9011 2504-9011 2504-9026 2504-9026

Explanation: Cache data belongs to disks other than Explanation: Previously degraded disk in Disk Array
those attached. not found at required physical location.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2504-9020 2504-9020 2504-9027 2504-9027

Explanation: Two or more disks are missing from a Explanation: Disk Array is or would become
RAID-5 or RAID 6 Disk Array. degraded and parity data is out of synchronization.
Response: Use MAP3111 , located in the SAS RAID Response: Use MAP3113 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2504-9021 2504-9021 2504-9028 2504-9028

Explanation: Two or more disks are missing from a Explanation: Maximum number of functional Disk
RAID-5 or RAID 6 Disk Array. Arrays has been exceeded.
Response: Use MAP3111 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2504-9022 2504-9022 2504-9029 2504-9029

Explanation: Two or more disks are missing from a Explanation: Maximum number of functional Disk
RAID-5 or RAID 6 Disk Array. Arrays disks has been exceeded.
Response: Use MAP3111 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID

Service request numbers 227

2504-9030 • 2504-9073

Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2504-9030 2504-9030 2504-9052 2504-9052

Explanation: Disk Array is degraded due to Explanation: Cache data exists for one or more
missing/failed disk. modified disks.
Response: Use MAP3110 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2504-9031 2504-9031 2504-9054 2504-9054

Explanation: Automatic reconstruction initiated for Explanation: RAID controller resources not available
Disk Array. due to previous problems.
Response: Use MAP3110 , located in the SAS RAID Response: Use MAP3121 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2504-9032 2504-9032 2504-9060 2504-9060

Explanation: Disk Array is degraded due to Explanation: One or more disk pairs are missing from
missing/failed disk. a RAID-10 Disk Array.
Response: Use MAP3110 , located in the SAS RAID Response: Use MAP3111 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2504-9041 2504-9041 2504-9061 2504-9061

Explanation: Background Disk Array parity checking Explanation: One or more disks are missing from a
detected and corrected errors. RAID-0 Disk Array.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3111 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2504-9042 2504-9042 2504-9062 2504-9062

Explanation: Background Disk Array parity checking Explanation: One or more disks are missing from a
detected and corrected errors on specified disk. RAID-0 Disk Array.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3111 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2504-9050 2504-9050 2504-9063 2504-9063

Explanation: Required cache data can not be located Explanation: Maximum number of functional Disk
for one or more disks. Arrays has been exceeded.
Response: Use MAP3131 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2504-9051 2504-9051 2504-9073 2504-9073

Explanation: Cache data exists for one or more Explanation: Multiple controllers connected in an
missing/failed disks. invalid configuration.
Response: Use MAP3132 , located in the SAS RAID Response: Use MAP3140, located in the SAS RAID

228 Service request numbers

 2504-9074 • 2504-FFFE

Controller Reference Guide for AIX, order number

2504-9092 2504-9092
SA76-0112 .
Explanation: Disk requires Format before use.
2504-9074 2504-9074 Response: Use MAP3134 , located in the SAS RAID
Controller Reference Guide for AIX, order number
Explanation: Multiple controllers not capable of
SA76-0112 .
similar functions or controlling same set of devices.
Response: Use MAP3141 , located in the SAS RAID
2504-FF3D 2504-FF3D
Controller Reference Guide for AIX, order number
SA76-0112 . Explanation: Temporary controller failure.
Response: Use MAP0210 : General Problem
2504-9075 2504-9075 Resolution, located in your host system service guide.
Explanation: Incomplete multipath connection Failing Item:
between controller and remote controller v FFC_2504
Response: Use MAP3149 , located in IBM SAS RAID
Controller Reference Guide for AIX, order number 2504-FFF3 2504-FFF3
SA76-0112.
Explanation: Disk media format bad.

2504-9076 2504-9076 Response: Use MAP3135 , located in the SAS RAID

Controller Reference Guide for AIX, order number
Explanation: Missing remote controller. SA76-0112 .
Response: Use MAP3147 , located in the SAS RAID
Controller Reference Guide for AIX, order number 2504-FFF4 2504-FFF4
SA76-0112 .
Explanation: Disk drive problem.

2504-9081 2504-9081 Response: Use MAP0210 : General Problem

Resolution, located in your host system service guide.
Explanation: Controller detected device error during
internal media recovery. Failing Item:
v FFC_722
Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number
SA76-0112 . 2504-FFF6 2504-FFF6
Explanation: Disk detected recoverable error.
2504-9082 2504-9082
Response: Use MAP0210 : General Problem
Explanation: Controller detected device error during Resolution, located in your host system service guide.
internal media recovery.
Failing Item:
Response: Use MAP3190 , located in the SAS RAID v FFC_722
Controller Reference Guide for AIX, order number
SA76-0112 .
2504-FFFA 2504-FFFA
2504-9090 2504-9090 Explanation: Temporary disk error.
Explanation: Disk has been modified after last known Response: Use MAP0210 : General Problem
status. Resolution, located in your host system service guide.
Response: Use MAP3133 , located in the SAS RAID Failing Item:
Controller Reference Guide for AIX, order number v FFC_722
SA76-0112 .

2504-FFFE 2504-FFFE
2504-9091 2504-9091
Explanation: Temporary disk bus error.
Explanation: Incorrect disk configuration change has
been detected. Response: Use MAP3150 , located in the SAS RAID
Controller Reference Guide for AIX, order number
Response: Use MAP3133 , located in the SAS RAID SA76-0112 ..
Controller Reference Guide for AIX, order number
SA76-0112 .

Service request numbers 229

2505-102E • 2505-4050

Note: Device may only identify adapter port, e.g.

2505-3110 2505-3110
00pFFF, where 'p' is port.
Explanation: Disk bus interface error.
2505-102E 2505-102E Response: Use MAP3150 , located in the SAS RAID
Controller Reference Guide for AIX, order number
Explanation: Out of alternate disk storage for storage.
SA76-0112 .
Response: If the problem persists, use MAP0210 :
General Problem Resolution, located in your host
2505-4010 2505-4010
system service guide.
Explanation: Configuration error, incorrect connection
Failing Item:
between cascaded enclosures.
v FFC_722
Response: Use MAP3142 , located in the SAS RAID
Controller Reference Guide for AIX, order number
2505-3002 2505-3002 SA76-0112 .
Explanation: Addressed device failed to respond to
selection. 2505-4020 2505-4020
Response: If the problem persists, use MAP0210 : Explanation: Configuration error, connections exceed
General Problem Resolution, located in your host IOA design limits.
system service guide.
Response: Use MAP3143 , located in the SAS RAID
Failing Item: Controller Reference Guide for AIX, order number
v FFC_722 SA76-0112 .

2505-3010 2505-3010 2505-4030 2505-4030

Explanation: Disk returned wrong response to Explanation: Configuration error, incorrect multipath
adapter. connection.

Response: If the problem persists, use MAP0210 : Response: Use MAP3144, located in the SAS RAID
General Problem Resolution, located in your host Controller Reference Guide for AIX, order number
system service guide. SA76-0112 .

Failing Item:
v FFC_722 2505-4040 2505-4040
Explanation: Configuration error, incomplete
2505-3020 2505-3020 multipath connection between controller and enclosure
detected.
Explanation: Storage subsystem configuration error.
Response: Use MAP3144, located in the SAS RAID
Response: Use MAP3150 , located in the SAS RAID Controller Reference Guide for AIX, order number
Controller Reference Guide for AIX, order number SA76-0112 .
SA76-0112 .
2505-4041 2505-4041
2505-3100 2505-3100
Explanation: Configuration error, incomplete
Explanation: Adapter detected device bus interface multipath connection between enclosure and device
error. detected.
Response: Use MAP3150 , located in the SAS RAID Response: Use MAP3146 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2505-3109 2505-3109 2505-4050 2505-4050

Explanation: Adapter timed out a disk command. Explanation: Attached enclosure does not support
required multipath function.
Response: Use MAP3150 , located in the SAS RAID
Controller Reference Guide for AIX, order number Response: Use MAP3148 , located in the SAS RAID
SA76-0112 . Controller Reference Guide for AIX, order number
SA76-0112 .

230 Service request numbers

 2505-4060 • 2505-9010

2505-4060 2505-4060 2505-8150 2505-8150

Explanation: Multipath redundancy level got worse. Explanation: Controller failure.
Response: Use MAP3153 , located in the SAS RAID Response: Use MAP0210 : General Problem
Controller Reference Guide for AIX, order number Resolution, located in your host system service guide.
SA76-0112 .
Failing Item:
v FFC_2505
2505-4100 2505-4100
Explanation: Device bus fabric error. 2505-8157 2505-8157
Response: Use MAP3152 , located in the SAS RAID Explanation: Temporary controller failure.
Controller Reference Guide for AIX, order number
SA76-0112 . Response: Use MAP0210 : General Problem
Resolution, located in your host system service guide.

2505-4101 2505-4101 Failing Item:

v FFC_2505
Explanation: Temporary device bus fabric error.
Response: Use MAP3152 , located in the SAS RAID
2505-9000 2505-9000
Controller Reference Guide for AIX, order number
SA76-0112 . Explanation: Controller detected device error during
configuration discovery.
2505-4110 2505-4110 Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number
Explanation: Unsupported enclosure function
SA76-0112 .
detected.
Response: Use MAP3145 , located in the SAS RAID
2505-9001 2505-9001
Controller Reference Guide for AIX, order number
SA76-0112 . Explanation: Controller detected device error during
configuration discovery.
2505-4150 2505-4150 Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number
Explanation: PCI bus error detected by controller.
SA76-0112 .
Response: Use MAP0210 : General Problem
Resolution, located in your host system service guide.
2505-9002 2505-9002
Failing Item:
Explanation: Controller detected device error during
v FFC_2505 configuration discovery.
v FFC_221
Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number
2505-4160 2505-4160 SA76-0112 .
Explanation: PCI bus error detected by controller.
2505-9008 2505-9008
Response: Use MAP0210 : General Problem
Resolution, located in your host system service guide. Explanation: Controller does not support function
expected for one or more disks.
Failing Item:
v FFC_2505 Response: Use MAP3130 , located in the SAS RAID
Controller Reference Guide for AIX, order number
v FFC_221
SA76-0112 .

2505-7001 2505-7001
2505-9010 2505-9010
Explanation: Temporary disk data error.
Explanation: Cache data associated with attached
Response: Use MAP0210 : General Problem disks cannot be found.
Resolution, located in your host system service guide.
Response: Use MAP3120 , located in the SAS RAID
Failing Item: Controller Reference Guide for AIX, order number
v FFC_722 SA76-0112 .

Service request numbers 231

2505-9011 • 2505-9032

2505-9011 2505-9011 2505-9026 2505-9026

Explanation: Cache data belongs to disks other than Explanation: Previously degraded disk in Disk Array
those attached. not found at required physical location.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2505-9020 2505-9020 2505-9027 2505-9027

Explanation: Two or more disks are missing from a Explanation: Disk Array is or would become
RAID-5 or RAID 6 Disk Array. degraded and parity data is out of synchronization.
Response: Use MAP3111 , located in the SAS RAID Response: Use MAP3113 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2505-9021 2505-9021 2505-9028 2505-9028

Explanation: Two or more disks are missing from a Explanation: Maximum number of functional Disk
RAID-5 or RAID 6 Disk Array. Arrays has been exceeded.
Response: Use MAP3111 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2505-9022 2505-9022 2505-9029 2505-9029

Explanation: Two or more disks are missing from a Explanation: Maximum number of functional Disk
RAID-5 or RAID 6 Disk Array. Arrays disks has been exceeded.
Response: Use MAP3111 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2505-9023 2505-9023 2505-9030 2505-9030

Explanation: One or more Disk Array members are Explanation: Disk Array is degraded due to
not at required physical locations. missing/failed disk.
Response: Use MAP3112 , located in the SAS RAID Response: Use MAP3110 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2505-9024 2505-9024 2505-9031 2505-9031

Explanation: Physical location of Disk Array members Explanation: Automatic reconstruction initiated for
conflict with another Disk Array. Disk Array.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3110 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2505-9025 2505-9025 2505-9032 2505-9032

Explanation: Incompatible disk installed at degraded Explanation: Disk Array is degraded due to
disk location in Disk Array. missing/failed disk.
Response: Use MAP3110 , located in the SAS RAID Response: Use MAP3110 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

232 Service request numbers

 2505-9041 • 2505-9076

2505-9041 2505-9041 2505-9061 2505-9061

Explanation: Background Disk Array parity checking Explanation: One or more disks are missing from a
detected and corrected errors. RAID-0 Disk Array.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3111 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2505-9042 2505-9042 2505-9062 2505-9062

Explanation: Background Disk Array parity checking Explanation: One or more disks are missing from a
detected and corrected errors on specified disk. RAID-0 Disk Array.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3111 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2505-9050 2505-9050 2505-9063 2505-9063

Explanation: Required cache data can not be located Explanation: Maximum number of functional Disk
for one or more disks. Arrays has been exceeded.
Response: Use MAP3131 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2505-9051 2505-9051 2505-9073 2505-9073

Explanation: Cache data exists for one or more Explanation: Multiple controllers connected in an
missing/failed disks. invalid configuration.
Response: Use MAP3132 , located in the SAS RAID Response: Use MAP3140, located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2505-9052 2505-9052 2505-9074 2505-9074

Explanation: Cache data exists for one or more Explanation: Multiple controllers not capable of
modified disks. similar functions or controlling same set of devices.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3141 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2505-9054 2505-9054 2505-9075 2505-9075

Explanation: RAID controller resources not available Explanation: Incomplete multipath connection
due to previous problems. between controller and remote controller
Response: Use MAP3121 , located in the SAS RAID Response: Use MAP3149 , located in IBM SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112.

2505-9060 2505-9060 2505-9076 2505-9076

Explanation: One or more disk pairs are missing from Explanation: Missing remote controller.
a RAID-10 Disk Array.
Response: Use MAP3147 , located in the SAS RAID
Response: Use MAP3111 , located in the SAS RAID Controller Reference Guide for AIX, order number
Controller Reference Guide for AIX, order number SA76-0112 .
SA76-0112 .

Service request numbers 233

2505-9081 • 2512-3002

2505-9081 2505-9081 2505-FFF4 2505-FFF4

Explanation: Controller detected device error during Explanation: Disk drive problem.
internal media recovery.
Response: Use MAP0210 : General Problem
Response: Use MAP3190 , located in the SAS RAID Resolution, located in your host system service guide.
Controller Reference Guide for AIX, order number
Failing Item:
SA76-0112 .
v FFC_722

2505-9082 2505-9082
2505-FFF6 2505-FFF6
Explanation: Controller detected device error during
internal media recovery. Explanation: Disk detected recoverable error.

Response: Use MAP3190 , located in the SAS RAID Response: Use MAP0210 : General Problem
Controller Reference Guide for AIX, order number Resolution, located in your host system service guide.
SA76-0112 . Failing Item:
v FFC_722
2505-9090 2505-9090
Explanation: Disk has been modified after last known 2505-FFFA 2505-FFFA
status.
Explanation: Temporary disk error.
Response: Use MAP3133 , located in the SAS RAID
Controller Reference Guide for AIX, order number Response: Use MAP0210 : General Problem
SA76-0112 . Resolution, located in your host system service guide.
Failing Item:
2505-9091 2505-9091 v FFC_722
Explanation: Incorrect disk configuration change has
been detected. 2505-FFFE 2505-FFFE

Response: Use MAP3133 , located in the SAS RAID Explanation: Temporary disk bus error.
Controller Reference Guide for AIX, order number
Response: Use MAP3150 , located in the SAS RAID
SA76-0112 .
Controller Reference Guide for AIX, order number
SA76-0112 ..
2505-9092 2505-9092
Note: Device may only identify adapter port, e.g.
Explanation: Disk requires Format before use. 00pFFF, where 'p' is port.

Response: Use MAP3134 , located in the SAS RAID

Controller Reference Guide for AIX, order number 2512-102E 2512-102E
SA76-0112 .
Explanation: Out of alternate disk storage for storage.
Response: If the problem persists, use MAP3150 in the
2505-FF3D 2505-FF3D
PCI-X SCSI RAID Controller Reference Guide for AIX .
Explanation: Temporary controller failure.
Failing Item:
Response: Use MAP0210 : General Problem v FFC_722
Resolution, located in your host system service guide.
Failing Item: 2512-3002 2512-3002
v FFC_2505
Explanation: Addressed device failed to respond to
selection.
2505-FFF3 2505-FFF3
Response: If the problem persists, use MAP3150 in the
Explanation: Disk media format bad. PCI-X SCSI RAID Controller Reference Guide for AIX .

Response: Use MAP3135 , located in the SAS RAID Failing Item:

Controller Reference Guide for AIX, order number v FFC_722
SA76-0112 .

234 Service request numbers

 2512-3010 • 2512-9020

2512-3010 2512-3010 2512-8009 2512-8009

Explanation: Disk returned wrong response to Explanation: Impending cache battery pack failure.
adapter.
Response: Use MAP3000 in the PCI-X SCSI RAID
Response: If the problem persists, use MAP3150 in the Controller Reference Guide for AIX .
PCI-X SCSI RAID Controller Reference Guide for AIX .
Failing Item:
Failing Item: v FFC_2D01
v FFC_722
2512-9000 2512-9000
2512-3020 2512-3020
Explanation: Controller detected a device error during
Explanation: Storage subsystem configuration error. configuration discovery.
Response: Use MAP3150 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2512-3100 2512-3100 2512-9001 2512-9001

Explanation: Adapter detected device bus interface Explanation: Controller detected a device error during
error. configuration discovery.
Response: Use MAP3150 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2512-3101 2512-3101 2512-9002 2512-9002

Explanation: Adapter detected device bus interface Explanation: Controller detected a device error during
error. configuration discovery.
Response: Use MAP3150 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2512-3109 2512-3109 2512-9008 2512-9008

Explanation: Adapter timed out a disk command. Explanation: Controller does not support function
expected for one or more disks.
Response: Use MAP3150 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Response: Use MAP3130 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .
2512-3110 2512-3110
2512-9010 2512-9010
Explanation: Disk bus interface error.
Explanation: Cache data associated with attached
Response: Use MAP3150 in the PCI-X SCSI RAID
disks cannot be found.
Controller Reference Guide for AIX .
Response: Use MAP3120 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .
2512-7001 2512-7001
Explanation: Temporary disk data error.
2512-9011 2512-9011
Failing Item:
Explanation: Cache data belongs to disks other than
v FFC_722 those attached.
Response: Use MAP3190 in the PCI-X SCSI RAID
2512-8008 2512-8008 Controller Reference Guide for AIX .
Explanation: Permanent cache battery pack failure.
Response: Use MAP3000 in the PCI-X SCSI RAID 2512-9020 2512-9020
Controller Reference Guide for AIX . Explanation: Two or more disks are missing from a
Failing Item: RAID-5 disk array.

v FFC_2D01 Response: Use MAP3111 in the PCI-X SCSI RAID

Service request numbers 235

2512-9021 • 2512-9051

Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2512-9021 2512-9021 2512-9029 2512-9029

Explanation: Two or more disks are missing from a Explanation: The maximum number of functional disk
RAID-5 disk array. arrays has been exceeded.
Response: Use MAP3111 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2512-9022 2512-9022 2512-9030 2512-9030

Explanation: Two or more disks are missing from a Explanation: The disk array is degraded due to a
RAID-5 disk array. missing or failed disk.
Response: Use MAP3111 in the PCI-X SCSI RAID Response: Use MAP3110 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2512-9023 2512-9023 2512-9031 2512-9031

Explanation: One or more disk array members are not Explanation: Automatic reconstruction initiated for the
a the required physical locations. disk array.
Response: Use MAP3012 in the PCI-X SCSI RAID Response: Use MAP3110 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2512-9024 2512-9024 2512-9032 2512-9032

Explanation: The physical location of disk array Explanation: Disk Array is degraded due to missing/
members conflict with another disk array. failed disk.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3110 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX

2512-9025 2512-9025 2512-9041 2512-9041

Explanation: An incompatible disk is installed at a Explanation: Background disk array parity checking
degraded disk location in the disk array. detected and corrected errors.
Response: Use MAP3110 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2512-9026 2512-9026 2512-9042 2512-9042

Explanation: A previously degraded disk in the disk Explanation: Background Disk Array parity checking
array was not found at the required physical location. detected and corrected errors on specified disk.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX

2512-9027 2512-9027 2512-9050 2512-9050

Explanation: A disk array is or would become Explanation: Required cache data cannot be located
degraded and the parity data is out of synchronization. for one or more disks.
Response: Use MAP3113 in the PCI-X SCSI RAID Response: Use MAP3031 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2512-9028 2512-9028 2512-9051 2512-9051

Explanation: The maximum number of functional disk Explanation: Cache data exists for more than one
arrays has been exceeded. missing or failed disks.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3132 in the PCI-X SCSI RAID

236 Service request numbers

 2512-9052 • 2512-FFF4

Controller Reference Guide for AIX . Controller Reference Guide for AIX

2512-9052 2512-9052 2512-9081 2512-9081

Explanation: Cache data exists for one or more Explanation: Controller detected a device error during
modified disks. an internal media recovery.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2512-9054 2512-9054 2512-9082 2512-9082

Explanation: RAID controller resources are not Explanation: Controller detected a device error during
available due to previous problems. an internal media recovery.
Response: Use MAP3121 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2512-9060 2512-9060 2512-9090 2512-9090

Explanation: One or more disk pairs are missing from Explanation: Disk has been modified after last known
a RAID-10 disk array. status.
Response: Use MAP3111 in the PCI-X SCSI RAID Response: Use MAP3133 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2512-9061 2512-9061 2512-9091 2512-9091

Explanation: One or more disk pairs are missing from Explanation: Incorrect disk configuration change has
a RAID-10 disk array. been detected.
Response: Use MAP3111 in the PCI-X SCSI RAID Response: Use MAP3133 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2512-9062 2512-9062 2512-9092 2512-9092

Explanation: One or more disk pairs are missing from Explanation: Disk requires formatting before use.
a RAID-0 disk array.
Response: Use MAP3134 in the PCI-X SCSI RAID
Response: Use MAP3111 in the PCI-X SCSI RAID Controller Reference Guide for AIX .
Controller Reference Guide for AIX .
2512-9200 2512-9200
2512-9063 2512-9063
Explanation: Identify disk to be replaced.
Explanation: The maximum number of functional disk
Response: Use MAP3131 in the PCI-X SCSI RAID
arrays has been exceeded.
Controller Reference Guide for AIX .
Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .
2512-FFF3 2512-FFF3
Explanation: Disk media format bad.
2512-9073 2512-9073
Response: If the problem persists, use MAP3035 in the
Explanation: Multiple controllers connected in an
PCI-X SCSI RAID Controller Reference Guide for AIX .
invalid configuration.
Response: Use MAP3140 in the PCI-X SCSI RAID
2512-FFF4 2512-FFF4
Controller Reference Guide for AIX
Explanation: Disk drive problem.
2512-9074 2512-9074 Response: If the problem persists, use MAP3051 in the
PCI-X SCSI RAID Controller Reference Guide for AIX .
Explanation: Multiple controllers connected in an
invalid configuration. Failing Item:
Response: Use MAP3141 in the PCI-X SCSI RAID v FFC_722

Service request numbers 237

2512-FFF6 • 2513-8009

2512-FFF6 2512-FFF6 2513-3020 2513-3020

Explanation: Disk detected recoverable error. Explanation: Storage subsystem configuration error.
Response: If the problem persists, use MAP3150 in the Response: Use MAP3150 in the PCI-X SCSI RAID
PCI-X SCSI RAID Controller Reference Guide for AIX . Controller Reference Guide for AIX .
Failing Item:
v FFC_722 2513-3100 2513-3100
Explanation: Adapter detected device bus interface
2512-FFFA 2512-FFFA error.

Explanation: Temporary disk bus error. Response: Use MAP3150 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .
Response: If the problem persists, use MAP3150 in the
PCI-X SCSI RAID Controller Reference Guide for AIX .
2513-3101 2513-3101
Failing Item:
Explanation: Adapter detected device bus interface
v FFC_722
error.
Response: Use MAP3150 in the PCI-X SCSI RAID
2512-FFFE 2512-FFFE
Controller Reference Guide for AIX .
Explanation: Temporary disk bus error.
Response: Use MAP3150 in the PCI-X SCSI RAID 2513-3109 2513-3109
Controller Reference Guide for AIX .
Explanation: Adapter timed out a disk command.
Response: Use MAP3150 in the PCI-X SCSI RAID
2513-102E 2513-102E
Controller Reference Guide for AIX .
Explanation: Out of alternate disk storage for storage.
Response: If the problem persists, use MAP3150 in the 2513-3110 2513-3110
PCI-X SCSI RAID Controller Reference Guide for AIX .
Explanation: Disk bus interface error.
Failing Item:
Response: Use MAP3150 in the PCI-X SCSI RAID
v FFC_722 Controller Reference Guide for AIX .

2513-3002 2513-3002 2513-7001 2513-7001

Explanation: Addressed device failed to respond to Explanation: Temporary disk data error.
selection.
Failing Item:
Response: If the problem persists, use MAP3150 in the
v FFC_722
PCI-X SCSI RAID Controller Reference Guide for AIX .
Failing Item:
2513-8008 2513-8008
v FFC_722
Explanation: Permanent cache battery pack failure.

2513-3010 2513-3010 Response: Use MAP3000 in the PCI-X SCSI RAID

Controller Reference Guide for AIX
Explanation: Disk returned wrong response to
adapter. Failing Item:
v FFC_2D06
Response: If the problem persists, use MAP3150 in the
PCI-X SCSI RAID Controller Reference Guide for AIX .
2513-8009 2513-8009
Failing Item:
v FFC_722 Explanation: Impending cache battery pack failure.
Response: Use MAP3000 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .
Failing Item:
v FFC_2D06

238 Service request numbers

 2513-9000 • 2513-9029

2513-9000 2513-9000 2513-9022 2513-9022

Explanation: Controller detected a device error during Explanation: Two or more disks are missing from a
configuration discovery. RAID-5 disk array.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3111 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2513-9001 2513-9001 2513-9023 2513-9023

Explanation: Controller detected a device error during Explanation: One or more disk array members are not
configuration discovery. a the required physical locations.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3012 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2513-9002 2513-9002 2513-9024 2513-9024

Explanation: Controller detected a device error during Explanation: The physical location of disk array
configuration discovery. members conflict with another disk array.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2513-9008 2513-9008 2513-9025 2513-9025

Explanation: Controller does not support function Explanation: An incompatible disk is installed at a
expected for one or more disks. degraded disk location in the disk array.
Response: Use MAP3130 in the PCI-X SCSI RAID Response: Use MAP3110 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2513-9010 2513-9010 2513-9026 2513-9026

Explanation: Cache data associated with attached Explanation: A previously degraded disk in the disk
disks cannot be found. array was not found at the required physical location.
Response: Use MAP3120 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2513-9011 2513-9011 2513-9027 2513-9027

Explanation: Cache data belongs to disks other than Explanation: A disk array is or would become
those attached. degraded and the parity data is out of synchronization.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3113 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2513-9020 2513-9020 2513-9028 2513-9028

Explanation: Two or more disks are missing from a Explanation: The maximum number of functional disk
RAID-5 disk array. arrays has been exceeded.
Response: Use MAP3111 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2513-9021 2513-9021 2513-9029 2513-9029

Explanation: Two or more disks are missing from a Explanation: The maximum number of functional disk
RAID-5 disk array. arrays has been exceeded.
Response: Use MAP3111 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

Service request numbers 239

2513-9030 • 2513-9081

2513-9030 2513-9030 2513-9054 2513-9054

Explanation: The disk array is degraded due to a Explanation: RAID controller resources are not
missing or failed disk. available due to previous problems.
Response: Use MAP3110 in the PCI-X SCSI RAID Response: Use MAP3121 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2513-9031 2513-9031 2513-9060 2513-9060

Explanation: Automatic reconstruction initiated for the Explanation: One or more disk pairs are missing from
disk array. a RAID-10 disk array.
Response: Use MAP3110 in the PCI-X SCSI RAID Response: Use MAP3111 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2513-9032 2513-9032 2513-9061 2513-9061

Explanation: Disk Array is degraded due to missing/ Explanation: One or more disk pairs are missing from
failed disk. a RAID-10 disk array.
Response: Use MAP3110 in the PCI-X SCSI RAID Response: Use MAP3111 in the PCI-X SCSI RAID
Controller Reference Guide for AIX Controller Reference Guide for AIX .

2513-9041 2513-9041 2513-9062 2513-9062

Explanation: Background disk array parity checking Explanation: One or more disk pairs are missing from
detected and corrected errors. a RAID-0 disk array.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3111 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2513-9042 2513-9042 2513-9063 2513-9063

Explanation: Background Disk Array parity checking Explanation: The maximum number of functional disk
detected and corrected errors on specified disk. arrays has been exceeded.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX Controller Reference Guide for AIX .

2513-9050 2513-9050 2513-9073 2513-9073

Explanation: Required cache data cannot be located Explanation: Multiple controllers connected in an
for one or more disks. invalid configuration.
Response: Use MAP3031 in the PCI-X SCSI RAID Response: Use MAP3140 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX

2513-9051 2513-9051 2513-9074 2513-9074

Explanation: Cache data exists for more than one Explanation: Multiple controllers connected in an
missing or failed disks. invalid configuration.
Response: Use MAP3132 in the PCI-X SCSI RAID Response: Use MAP3141 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX

2513-9052 2513-9052 2513-9081 2513-9081

Explanation: Cache data exists for one or more Explanation: Controller detected a device error during
modified disks. an internal media recovery.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

240 Service request numbers

 2513-9082 • 2514-3100

2513-9082 2513-9082 2513-FFFA 2513-FFFA

Explanation: Controller detected a device error during Explanation: Temporary disk bus error.
an internal media recovery.
Response: If the problem persists, use MAP3150 in the
Response: Use MAP3190 in the PCI-X SCSI RAID PCI-X SCSI RAID Controller Reference Guide for AIX .
Controller Reference Guide for AIX .
Failing Item:
v FFC_722
2513-9090 2513-9090
Explanation: Disk has been modified after last known 2513-FFFE 2513-FFFE
status.
Explanation: Temporary disk bus error.
Response: Use MAP3133 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Response: Use MAP3150 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .

2513-9091 2513-9091
2514-102E 2514-102E
Explanation: Incorrect disk configuration change has
been detected. Explanation: Out of alternate disk storage for storage.

Response: Use MAP3133 in the PCI-X SCSI RAID Response: If the problem persists, use MAP3150 in the
Controller Reference Guide for AIX . PCI-X SCSI RAID Controller Reference Guide for AIX .
Failing Item:
2513-9092 2513-9092 v FFC_722
Explanation: Disk requires formatting before use.
2514-3002 2514-3002
Response: Use MAP3134 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Explanation: Addressed device failed to respond to
selection.
2513-9200 2513-9200 Response: If the problem persists, use MAP3150 in the
PCI-X SCSI RAID Controller Reference Guide for AIX .
Explanation: Identify disk to be replaced.
Failing Item:
Response: Use MAP3131 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . v FFC_722

2513-FFF3 2513-FFF3 2514-3010 2514-3010

Explanation: Disk media format bad. Explanation: Disk returned wrong response to
adapter.
Response: If the problem persists, use MAP3035 in the
PCI-X SCSI RAID Controller Reference Guide for AIX . Response: If the problem persists, use MAP3150 in the
PCI-X SCSI RAID Controller Reference Guide for AIX .

2513-FFF4 2513-FFF4 Failing Item:

v FFC_722
Explanation: Disk drive problem.
Response: If the problem persists, use MAP3051 in the
2514-3020 2514-3020
PCI-X SCSI RAID Controller Reference Guide for AIX .
Explanation: Storage subsystem configuration error.
Failing Item:
v FFC_722 Response: Use MAP3150 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .

2513-FFF6 2513-FFF6
2514-3100 2514-3100
Explanation: Disk detected recoverable error.
Explanation: Adapter detected device bus interface
Response: If the problem persists, use MAP3150 in the error.
PCI-X SCSI RAID Controller Reference Guide for AIX .
Response: Use MAP3150 in the PCI-X SCSI RAID
Failing Item: Controller Reference Guide for AIX .
v FFC_722

Service request numbers 241

2514-3101 • 2514-9023

2514-3101 2514-3101 2514-9002 2514-9002

Explanation: Adapter detected device bus interface Explanation: Controller detected a device error during
error. configuration discovery.
Response: Use MAP3150 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2514-3109 2514-3109 2514-9008 2514-9008

Explanation: Adapter timed out a disk command. Explanation: Controller does not support function
expected for one or more disks.
Response: Use MAP3150 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Response: Use MAP3130 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .
2514-3110 2514-3110
2514-9010 2514-9010
Explanation: Disk bus interface error.
Explanation: Cache data associated with attached
Response: Use MAP3150 in the PCI-X SCSI RAID
disks cannot be found.
Controller Reference Guide for AIX .
Response: Use MAP3120 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .
2514-7001 2514-7001
Explanation: Temporary disk data error.
2514-9011 2514-9011
Failing Item:
Explanation: Cache data belongs to disks other than
v FFC_722 those attached.
Response: Use MAP3190 in the PCI-X SCSI RAID
2514-8008 2514-8008 Controller Reference Guide for AIX .
Explanation: Permanent cache battery pack failure.
Response: Use MAP3000 in the PCI-X SCSI RAID 2514-9020 2514-9020
Controller Reference Guide for AIX . Explanation: Two or more disks are missing from a
Failing Item: RAID-5 disk array.

v FFC_2D03 Response: Use MAP3111 in the PCI-X SCSI RAID

Controller Reference Guide for AIX .
2514-8009 2514-8009
2514-9021 2514-9021
Explanation: Impending cache battery pack failure.
Explanation: Two or more disks are missing from a
Response: Use MAP3000 in the PCI-X SCSI RAID RAID-5 disk array.
Controller Reference Guide for AIX .
Response: Use MAP3111 in the PCI-X SCSI RAID
Failing Item: Controller Reference Guide for AIX .
v FFC_2D03
2514-9022 2514-9022
2514-9000 2514-9000
Explanation: Two or more disks are missing from a
Explanation: Controller detected a device error during RAID-5 disk array.
configuration discovery.
Response: Use MAP3111 in the PCI-X SCSI RAID
Response: Use MAP3190 in the PCI-X SCSI RAID Controller Reference Guide for AIX .
Controller Reference Guide for AIX .
2514-9023 2514-9023
2514-9001 2514-9001
Explanation: One or more disk array members are not
Explanation: Controller detected a device error during a the required physical locations.
configuration discovery.
Response: Use MAP3012 in the PCI-X SCSI RAID
Response: Use MAP3190 in the PCI-X SCSI RAID Controller Reference Guide for AIX .
Controller Reference Guide for AIX .

242 Service request numbers

 2514-9024 • 2514-9060

2514-9024 2514-9024 2514-9032 2514-9032

Explanation: The physical location of disk array Explanation: Disk Array is degraded due to missing/
members conflict with another disk array. failed disk.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3110 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX

2514-9025 2514-9025 2514-9041 2514-9041

Explanation: An incompatible disk is installed at a Explanation: Background disk array parity checking
degraded disk location in the disk array. detected and corrected errors.
Response: Use MAP3110 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2514-9026 2514-9026 2514-9042 2514-9042

Explanation: A previously degraded disk in the disk Explanation: Background Disk Array parity checking
array was not found at the required physical location. detected and corrected errors on specified disk.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX

2514-9027 2514-9027 2514-9050 2514-9050

Explanation: A disk array is or would become Explanation: Required cache data cannot be located
degraded and the parity data is out of synchronization. for one or more disks.
Response: Use MAP3113 in the PCI-X SCSI RAID Response: Use MAP3031 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2514-9028 2514-9028 2514-9051 2514-9051

Explanation: The maximum number of functional disk Explanation: Cache data exists for more than one
arrays has been exceeded. missing or failed disks.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3132 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2514-9029 2514-9029 2514-9052 2514-9052

Explanation: The maximum number of functional disk Explanation: Cache data exists for one or more
arrays has been exceeded. modified disks.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2514-9030 2514-9030 2514-9054 2514-9054

Explanation: The disk array is degraded due to a Explanation: RAID controller resources are not
missing or failed disk. available due to previous problems.
Response: Use MAP3110 in the PCI-X SCSI RAID Response: Use MAP3121 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2514-9031 2514-9031 2514-9060 2514-9060

Explanation: Automatic reconstruction initiated for the Explanation: One or more disk pairs are missing from
disk array. a RAID-10 disk array.
Response: Use MAP3110 in the PCI-X SCSI RAID Response: Use MAP3111 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

Service request numbers 243

2514-9061 • 2514-FFFE

2514-9061 2514-9061 2514-9091 2514-9091

Explanation: One or more disk pairs are missing from Explanation: Incorrect disk configuration change has
a RAID-10 disk array. been detected.
Response: Use MAP3111 in the PCI-X SCSI RAID Response: Use MAP3133 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2514-9062 2514-9062 2514-9092 2514-9092

Explanation: One or more disk pairs are missing from Explanation: Disk requires formatting before use.
a RAID-0 disk array.
Response: Use MAP3134 in the PCI-X SCSI RAID
Response: Use MAP3111 in the PCI-X SCSI RAID Controller Reference Guide for AIX .
Controller Reference Guide for AIX .
2514-9200 2514-9200
2514-9063 2514-9063
Explanation: Identify disk to be replaced.
Explanation: The maximum number of functional disk
Response: Use MAP3131 in the PCI-X SCSI RAID
arrays has been exceeded.
Controller Reference Guide for AIX .
Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .
2514-FFF3 2514-FFF3
Explanation: Disk media format bad.
2514-9073 2514-9073
Response: If the problem persists, use MAP3035 in the
Explanation: Multiple controllers connected in an
PCI-X SCSI RAID Controller Reference Guide for AIX .
invalid configuration.
Response: Use MAP3140 in the PCI-X SCSI RAID
2514-FFF4 2514-FFF4
Controller Reference Guide for AIX
Explanation: Disk drive problem.
2514-9074 2514-9074 Response: If the problem persists, use MAP3051 in the
PCI-X SCSI RAID Controller Reference Guide for AIX .
Explanation: Multiple controllers connected in an
invalid configuration. Failing Item:
Response: Use MAP3141 in the PCI-X SCSI RAID v FFC_722
Controller Reference Guide for AIX
2514-FFF6 2514-FFF6
2514-9081 2514-9081 Explanation: Disk detected recoverable error.
Explanation: Controller detected a device error during Response: If the problem persists, use MAP3150 in the
an internal media recovery. PCI-X SCSI RAID Controller Reference Guide for AIX .
Response: Use MAP3190 in the PCI-X SCSI RAID Failing Item:
Controller Reference Guide for AIX .
v FFC_722

2514-9082 2514-9082
2514-FFFA 2514-FFFA
Explanation: Controller detected a device error during
an internal media recovery. Explanation: Temporary disk bus error.

Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP0210 : General problem resolution.
Controller Reference Guide for AIX . Failing Item:
v FFC_722
2514-9090 2514-9090
Explanation: Disk has been modified after last known 2514-FFFE 2514-FFFE
status.
Explanation: Temporary disk bus error.
Response: Use MAP3133 in the PCI-X SCSI RAID
Response: Use MAP3150 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .
Controller Reference Guide for AIX .

244 Service request numbers

 2515-102E • 2515-4050

2515-102E 2515-102E 2515-3110 2515-3110

Explanation: Out of alternate disk storage for storage. Explanation: Disk bus interface error.
Response: If the problem persists, use MAP0210 : Response: Use MAP3150 , located in the SAS RAID
General Problem Resolution, located in your host Controller Reference Guide for AIX, order number
system service guide. SA76-0112 .
Failing Item:
v FFC_722 2515-4010 2515-4010
Explanation: Configuration error, incorrect connection
2515-3002 2515-3002 between cascaded enclosures.

Explanation: Addressed device failed to respond to Response: Use MAP3142 , located in the SAS RAID
selection. Controller Reference Guide for AIX, order number
SA76-0112 .
Response: If the problem persists, use MAP0210 :
General Problem Resolution, located in your host
system service guide. 2515-4020 2515-4020

Failing Item: Explanation: Configuration error, connections exceed

IOA design limits.
v FFC_722
Response: Use MAP3143 , located in the SAS RAID
Controller Reference Guide for AIX, order number
2515-3010 2515-3010
SA76-0112 .
Explanation: Disk returned wrong response to
adapter.
2515-4030 2515-4030
Response: If the problem persists, use MAP0210 :
Explanation: Configuration error, incorrect multipath
General Problem Resolution, located in your host
connection.
system service guide.
Response: Use MAP3144, located in the SAS RAID
Failing Item:
Controller Reference Guide for AIX, order number
v FFC_722 SA76-0112 .

2515-3020 2515-3020 2515-4040 2515-4040

Explanation: Storage subsystem configuration error. Explanation: Configuration error, incomplete
Response: Use MAP3150 , located in the SAS RAID multipath connection between controller and enclosure
Controller Reference Guide for AIX, order number detected.
SA76-0112 . Response: Use MAP3144, located in the SAS RAID
Controller Reference Guide for AIX, order number
2515-3100 2515-3100 SA76-0112 .

Explanation: Adapter detected device bus interface

error. 2515-4041 2515-4041

Response: Use MAP3150 , located in the SAS RAID Explanation: Configuration error, incomplete
Controller Reference Guide for AIX, order number multipath connection between enclosure and device
SA76-0112 . detected.
Response: Use MAP3146 , located in the SAS RAID
2515-3109 2515-3109 Controller Reference Guide for AIX, order number
SA76-0112 .
Explanation: Adapter timed out a disk command.
Response: Use MAP3150 , located in the SAS RAID 2515-4050 2515-4050
Controller Reference Guide for AIX, order number
SA76-0112 . Explanation: Attached enclosure does not support
required multipath function.
Response: Use MAP3148 , located in the SAS RAID
Controller Reference Guide for AIX, order number
SA76-0112 .

Service request numbers 245

2515-4060 • 2515-9010

2515-4060 2515-4060 2515-8150 2515-8150

Explanation: Multipath redundancy level got worse. Explanation: Controller failure.
Response: Use MAP3153 , located in the SAS RAID Response: Use MAP0210 : General Problem
Controller Reference Guide for AIX, order number Resolution, located in your host system service guide.
SA76-0112 .
Failing Item:
v FFC_2515
2515-4100 2515-4100
Explanation: Device bus fabric error. 2515-8157 2515-8157
Response: Use MAP3152 , located in the SAS RAID Explanation: Temporary controller failure.
Controller Reference Guide for AIX, order number
SA76-0112 . Response: Use MAP0210 : General Problem
Resolution, located in your host system service guide.

2515-4101 2515-4101 Failing Item:

v FFC_2515
Explanation: Temporary device bus fabric error.
Response: Use MAP3152 , located in the SAS RAID
2515-9000 2515-9000
Controller Reference Guide for AIX, order number
SA76-0112 . Explanation: Controller detected device error during
configuration discovery.
2515-4110 2515-4110 Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number
Explanation: Unsupported enclosure function
SA76-0112 .
detected.
Response: Use MAP3145 , located in the SAS RAID
2515-9001 2515-9001
Controller Reference Guide for AIX, order number
SA76-0112 . Explanation: Controller detected device error during
configuration discovery.
2515-4150 2515-4150 Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number
Explanation: PCI bus error detected by controller.
SA76-0112 .
Response: Use MAP0210 : General Problem
Resolution, located in your host system service guide.
2515-9002 2515-9002
Failing Item:
Explanation: Controller detected device error during
v FFC_2515 configuration discovery.
v FFC_221
Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number
2515-4160 2515-4160 SA76-0112 .
Explanation: PCI bus error detected by controller.
2515-9008 2515-9008
Response: Use MAP0210 : General Problem
Resolution, located in your host system service guide. Explanation: Controller does not support function
expected for one or more disks.
Failing Item:
v FFC_2515 Response: Use MAP3130 , located in the SAS RAID
Controller Reference Guide for AIX, order number
v FFC_221
SA76-0112 .

2515-7001 2515-7001
2515-9010 2515-9010
Explanation: Temporary disk data error.
Explanation: Cache data associated with attached
Response: Use MAP0210 : General Problem disks cannot be found.
Resolution, located in your host system service guide.
Response: Use MAP3120 , located in the SAS RAID
Failing Item: Controller Reference Guide for AIX, order number
v FFC_722 SA76-0112 .

246 Service request numbers

 2515-9011 • 2515-9032

2515-9011 2515-9011 2515-9026 2515-9026

Explanation: Cache data belongs to disks other than Explanation: Previously degraded disk in Disk Array
those attached. not found at required physical location.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2515-9020 2515-9020 2515-9027 2515-9027

Explanation: Two or more disks are missing from a Explanation: Disk Array is or would become
RAID-5 or RAID 6 Disk Array. degraded and parity data is out of synchronization.
Response: Use MAP3111 , located in the SAS RAID Response: Use MAP3113 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2515-9021 2515-9021 2515-9028 2515-9028

Explanation: Two or more disks are missing from a Explanation: Maximum number of functional Disk
RAID-5 or RAID 6 Disk Array. Arrays has been exceeded.
Response: Use MAP3111 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2515-9022 2515-9022 2515-9029 2515-9029

Explanation: Two or more disks are missing from a Explanation: Maximum number of functional Disk
RAID-5 or RAID 6 Disk Array. Arrays disks has been exceeded.
Response: Use MAP3111 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2515-9023 2515-9023 2515-9030 2515-9030

Explanation: One or more Disk Array members are Explanation: Disk Array is degraded due to
not at required physical locations. missing/failed disk.
Response: Use MAP3112 , located in the SAS RAID Response: Use MAP3110 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2515-9024 2515-9024 2515-9031 2515-9031

Explanation: Physical location of Disk Array members Explanation: Automatic reconstruction initiated for
conflict with another Disk Array. Disk Array.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3110 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2515-9025 2515-9025 2515-9032 2515-9032

Explanation: Incompatible disk installed at degraded Explanation: Disk Array is degraded due to
disk location in Disk Array. missing/failed disk.
Response: Use MAP3110 , located in the SAS RAID Response: Use MAP3110 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

Service request numbers 247

2515-9041 • 2515-9076

2515-9041 2515-9041 2515-9061 2515-9061

Explanation: Background Disk Array parity checking Explanation: One or more disks are missing from a
detected and corrected errors. RAID-0 Disk Array.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3111 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2515-9042 2515-9042 2515-9062 2515-9062

Explanation: Background Disk Array parity checking Explanation: One or more disks are missing from a
detected and corrected errors on specified disk. RAID-0 Disk Array.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3111 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2515-9050 2515-9050 2515-9063 2515-9063

Explanation: Required cache data can not be located Explanation: Maximum number of functional Disk
for one or more disks. Arrays has been exceeded.
Response: Use MAP3131 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2515-9051 2515-9051 2515-9073 2515-9073

Explanation: Cache data exists for one or more Explanation: Multiple controllers connected in an
missing/failed disks. invalid configuration.
Response: Use MAP3132 , located in the SAS RAID Response: Use MAP3140, located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2515-9052 2515-9052 2515-9074 2515-9074

Explanation: Cache data exists for one or more Explanation: Multiple controllers not capable of
modified disks. similar functions or controlling same set of devices.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3141 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2515-9054 2515-9054 2515-9075 2515-9075

Explanation: RAID controller resources not available Explanation: Incomplete multipath connection
due to previous problems. between controller and remote controller
Response: Use MAP3121 , located in the SAS RAID Response: Use MAP3149 , located in IBM SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112.

2515-9060 2515-9060 2515-9076 2515-9076

Explanation: One or more disk pairs are missing from Explanation: Missing remote controller.
a RAID-10 Disk Array.
Response: Use MAP3147 , located in the SAS RAID
Response: Use MAP3111 , located in the SAS RAID Controller Reference Guide for AIX, order number
Controller Reference Guide for AIX, order number SA76-0112 .
SA76-0112 .

248 Service request numbers

 2515-9081 • 2516-3002

2515-9081 2515-9081 2515-FFF4 2515-FFF4

Explanation: Controller detected device error during Explanation: Disk drive problem.
internal media recovery.
Response: Use MAP0210 : General Problem
Response: Use MAP3190 , located in the SAS RAID Resolution, located in your host system service guide.
Controller Reference Guide for AIX, order number
Failing Item:
SA76-0112 .
v FFC_722

2515-9082 2515-9082
2515-FFF6 2515-FFF6
Explanation: Controller detected device error during
internal media recovery. Explanation: Disk detected recoverable error.

Response: Use MAP3190 , located in the SAS RAID Response: Use MAP0210 : General Problem
Controller Reference Guide for AIX, order number Resolution, located in your host system service guide.
SA76-0112 . Failing Item:
v FFC_722
2515-9090 2515-9090
Explanation: Disk has been modified after last known 2515-FFFA 2515-FFFA
status.
Explanation: Temporary disk error.
Response: Use MAP3133 , located in the SAS RAID
Controller Reference Guide for AIX, order number Response: Use MAP0210 : General Problem
SA76-0112 . Resolution, located in your host system service guide.
Failing Item:
2515-9091 2515-9091 v FFC_722
Explanation: Incorrect disk configuration change has
been detected. 2515-FFFE 2515-FFFE

Response: Use MAP3133 , located in the SAS RAID Explanation: Temporary disk bus error.
Controller Reference Guide for AIX, order number
Response: Use MAP3150 , located in the SAS RAID
SA76-0112 .
Controller Reference Guide for AIX, order number
SA76-0112 ..
2515-9092 2515-9092
Note: Device may only identify adapter port, e.g.
Explanation: Disk requires Format before use. 00pFFF, where 'p' is port.

Response: Use MAP3134 , located in the SAS RAID

Controller Reference Guide for AIX, order number 2516-102E 2516-102E
SA76-0112 .
Explanation: Out of alternate disk storage for storage.
Response: If the problem persists, use MAP0210 :
2515-FF3D 2515-FF3D
General Problem Resolution, located in your host
Explanation: Temporary controller failure. system service guide.

Response: Use MAP0210 : General Problem Failing Item:

Resolution, located in your host system service guide. v FFC_722
Failing Item:
v FFC_2515 2516-3002 2516-3002
Explanation: Addressed device failed to respond to
2515-FFF3 2515-FFF3 selection.
Explanation: Disk media format bad. Response: If the problem persists, use MAP0210 :
General Problem Resolution, located in your host
Response: Use MAP3135 , located in the SAS RAID system service guide.
Controller Reference Guide for AIX, order number
SA76-0112 . Failing Item:
v FFC_722

Service request numbers 249

2516-3010 • 2516-4101

2516-3010 2516-3010 2516-4030 2516-4030

Explanation: Disk returned wrong response to Explanation: Configuration error, incorrect multipath
adapter. connection.
Response: If the problem persists, use MAP0210 : Response: Use MAP3144, located in the SAS RAID
General Problem Resolution, located in your host Controller Reference Guide for AIX, order number
system service guide. SA76-0112 .
Failing Item:
v FFC_722 2516-4040 2516-4040
Explanation: Configuration error, incomplete
2516-3020 2516-3020 multipath connection between controller and enclosure
detected.
Explanation: Storage subsystem configuration error.
Response: Use MAP3144, located in the SAS RAID
Response: Use MAP3150 , located in the SAS RAID Controller Reference Guide for AIX, order number
Controller Reference Guide for AIX, order number SA76-0112 .
SA76-0112 .

2516-4041 2516-4041
2516-3100 2516-3100
Explanation: Configuration error, incomplete
Explanation: Adapter detected device bus interface multipath connection between enclosure and device
error. detected.
Response: Use MAP3150 , located in the SAS RAID Response: Use MAP3146 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2516-3109 2516-3109 2516-4050 2516-4050

Explanation: Adapter timed out a disk command. Explanation: Attached enclosure does not support
Response: Use MAP3150 , located in the SAS RAID required multipath function.
Controller Reference Guide for AIX, order number Response: Use MAP3148 , located in the SAS RAID
SA76-0112 . Controller Reference Guide for AIX, order number
SA76-0112 .
2516-3110 2516-3110
Explanation: Disk bus interface error. 2516-4060 2516-4060

Response: Use MAP3150 , located in the SAS RAID Explanation: Multipath redundancy level got worse.
Controller Reference Guide for AIX, order number Response: Use MAP3153 , located in the SAS RAID
SA76-0112 . Controller Reference Guide for AIX, order number
SA76-0112 .
2516-4010 2516-4010
Explanation: Configuration error, incorrect connection 2516-4100 2516-4100
between cascaded enclosures. Explanation: Device bus fabric error.
Response: Use MAP3142 , located in the SAS RAID Response: Use MAP3152 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2516-4020 2516-4020 2516-4101 2516-4101

Explanation: Configuration error, connections exceed Explanation: Temporary device bus fabric error.
IOA design limits.
Response: Use MAP3152 , located in the SAS RAID
Response: Use MAP3143 , located in the SAS RAID Controller Reference Guide for AIX, order number
Controller Reference Guide for AIX, order number SA76-0112 .
SA76-0112 .

250 Service request numbers

 2516-4110 • 2516-9020

2516-4110 2516-4110 2516-9000 2516-9000

Explanation: Unsupported enclosure function Explanation: Controller detected device error during
detected. configuration discovery.
Response: Use MAP3145 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2516-4150 2516-4150 2516-9001 2516-9001

Explanation: PCI bus error detected by controller. Explanation: Controller detected device error during
configuration discovery.
Response: Use MAP0210 : General Problem
Resolution, located in your host system service guide. Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number
Failing Item:
SA76-0112 .
v FFC_2516
v FFC_221
2516-9002 2516-9002
Explanation: Controller detected device error during
2516-4160 2516-4160
configuration discovery.
Explanation: PCI bus error detected by controller.
Response: Use MAP3190 , located in the SAS RAID
Response: Use MAP0210 : General Problem Controller Reference Guide for AIX, order number
Resolution, located in your host system service guide. SA76-0112 .

Failing Item:
v FFC_2516 2516-9008 2516-9008

v FFC_221 Explanation: Controller does not support function

expected for one or more disks.
2516-7001 2516-7001 Response: Use MAP3130 , located in the SAS RAID
Controller Reference Guide for AIX, order number
Explanation: Temporary disk data error. SA76-0112 .
Response: Use MAP0210 : General Problem
Resolution, located in your host system service guide. 2516-9010 2516-9010
Failing Item: Explanation: Cache data associated with attached
v FFC_722 disks cannot be found.
Response: Use MAP3120 , located in the SAS RAID
2516-8150 2516-8150 Controller Reference Guide for AIX, order number
SA76-0112 .
Explanation: Controller failure.
Response: Use MAP0210 : General Problem
2516-9011 2516-9011
Resolution, located in your host system service guide.
Explanation: Cache data belongs to disks other than
Failing Item:
those attached.
v FFC_2516
Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number
2516-8157 2516-8157 SA76-0112 .
Explanation: Temporary controller failure.
Response: Use MAP0210 : General Problem 2516-9020 2516-9020
Resolution, located in your host system service guide. Explanation: Two or more disks are missing from a
Failing Item: RAID-5 or RAID 6 Disk Array.
v FFC_2516 Response: Use MAP3111 , located in the SAS RAID
Controller Reference Guide for AIX, order number
SA76-0112 .

Service request numbers 251

2516-9021 • 2516-9042

2516-9021 2516-9021 2516-9028 2516-9028

Explanation: Two or more disks are missing from a Explanation: Maximum number of functional Disk
RAID-5 or RAID 6 Disk Array. Arrays has been exceeded.
Response: Use MAP3111 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2516-9022 2516-9022 2516-9029 2516-9029

Explanation: Two or more disks are missing from a Explanation: Maximum number of functional Disk
RAID-5 or RAID 6 Disk Array. Arrays disks has been exceeded.
Response: Use MAP3111 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2516-9023 2516-9023 2516-9030 2516-9030

Explanation: One or more Disk Array members are Explanation: Disk Array is degraded due to
not at required physical locations. missing/failed disk.
Response: Use MAP3112 , located in the SAS RAID Response: Use MAP3110 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2516-9024 2516-9024 2516-9031 2516-9031

Explanation: Physical location of Disk Array members Explanation: Automatic reconstruction initiated for
conflict with another Disk Array. Disk Array.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3110 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2516-9025 2516-9025 2516-9032 2516-9032

Explanation: Incompatible disk installed at degraded Explanation: Disk Array is degraded due to
disk location in Disk Array. missing/failed disk.
Response: Use MAP3110 , located in the SAS RAID Response: Use MAP3110 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2516-9026 2516-9026 2516-9041 2516-9041

Explanation: Previously degraded disk in Disk Array Explanation: Background Disk Array parity checking
not found at required physical location. detected and corrected errors.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2516-9027 2516-9027 2516-9042 2516-9042

Explanation: Disk Array is or would become Explanation: Background Disk Array parity checking
degraded and parity data is out of synchronization. detected and corrected errors on specified disk.
Response: Use MAP3113 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

252 Service request numbers

 2516-9050 • 2516-9082

2516-9050 2516-9050 2516-9063 2516-9063

Explanation: Required cache data can not be located Explanation: Maximum number of functional Disk
for one or more disks. Arrays has been exceeded.
Response: Use MAP3131 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2516-9051 2516-9051 2516-9073 2516-9073

Explanation: Cache data exists for one or more Explanation: Multiple controllers connected in an
missing/failed disks. invalid configuration.
Response: Use MAP3132 , located in the SAS RAID Response: Use MAP3140, located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2516-9052 2516-9052 2516-9074 2516-9074

Explanation: Cache data exists for one or more Explanation: Multiple controllers not capable of
modified disks. similar functions or controlling same set of devices.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3141 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2516-9054 2516-9054 2516-9075 2516-9075

Explanation: RAID controller resources not available Explanation: Incomplete multipath connection
due to previous problems. between controller and remote controller
Response: Use MAP3121 , located in the SAS RAID Response: Use MAP3149 , located in IBM SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112.

2516-9060 2516-9060 2516-9076 2516-9076

Explanation: One or more disk pairs are missing from Explanation: Missing remote controller.
a RAID-10 Disk Array.
Response: Use MAP3147 , located in the SAS RAID
Response: Use MAP3111 , located in the SAS RAID Controller Reference Guide for AIX, order number
Controller Reference Guide for AIX, order number SA76-0112 .
SA76-0112 .
2516-9081 2516-9081
2516-9061 2516-9061
Explanation: Controller detected device error during
Explanation: One or more disks are missing from a internal media recovery.
RAID-0 Disk Array.
Response: Use MAP3190 , located in the SAS RAID
Response: Use MAP3111 , located in the SAS RAID Controller Reference Guide for AIX, order number
Controller Reference Guide for AIX, order number SA76-0112 .
SA76-0112 .
2516-9082 2516-9082
2516-9062 2516-9062
Explanation: Controller detected device error during
Explanation: One or more disks are missing from a internal media recovery.
RAID-0 Disk Array.
Response: Use MAP3190 , located in the SAS RAID
Response: Use MAP3111 , located in the SAS RAID Controller Reference Guide for AIX, order number
Controller Reference Guide for AIX, order number SA76-0112 .
SA76-0112 .

Service request numbers 253

2516-9090 • 2517-3020

2516-9090 2516-9090 2516-FFFA 2516-FFFA

Explanation: Disk has been modified after last known Explanation: Temporary disk error.
status.
Response: Use MAP0210 : General Problem
Response: Use MAP3133 , located in the SAS RAID Resolution, located in your host system service guide.
Controller Reference Guide for AIX, order number
Failing Item:
SA76-0112 .
v FFC_722

2516-9091 2516-9091
2516-FFFE 2516-FFFE
Explanation: Incorrect disk configuration change has
been detected. Explanation: Temporary disk bus error.

Response: Use MAP3133 , located in the SAS RAID Response: Use MAP3150 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 ..
Note: Device may only identify adapter port, e.g.
2516-9092 2516-9092 00pFFF, where 'p' is port.

Explanation: Disk requires Format before use.

2517-102E 2517-102E
Response: Use MAP3134 , located in the SAS RAID
Controller Reference Guide for AIX, order number Explanation: Out of alternate disk storage for storage.
SA76-0112 . Response: If the problem persists, use MAP0210 :
General Problem Resolution, located in your host
2516-FF3D 2516-FF3D system service guide.

Explanation: Temporary controller failure. Failing Item:

v FFC_722
Response: Use MAP0210 : General Problem
Resolution, located in your host system service guide.
2517-3002 2517-3002
Failing Item:
v FFC_2516 Explanation: Addressed device failed to respond to
selection.

2516-FFF3 2516-FFF3 Response: If the problem persists, use MAP0210 :

General Problem Resolution, located in your host
Explanation: Disk media format bad. system service guide.
Response: Use MAP3135 , located in the SAS RAID Failing Item:
Controller Reference Guide for AIX, order number
v FFC_722
SA76-0112 .

2517-3010 2517-3010
2516-FFF4 2516-FFF4
Explanation: Disk returned wrong response to
Explanation: Disk drive problem.
adapter.
Response: Use MAP0210 : General Problem
Response: If the problem persists, use MAP0210 :
Resolution, located in your host system service guide.
General Problem Resolution, located in your host
Failing Item: system service guide.
v FFC_722 Failing Item:
v FFC_722
2516-FFF6 2516-FFF6
Explanation: Disk detected recoverable error. 2517-3020 2517-3020
Response: Use MAP0210 : General Problem Explanation: Storage subsystem configuration error.
Resolution, located in your host system service guide.
Response: Use MAP3150 , located in the SAS RAID
Failing Item: Controller Reference Guide for AIX, order number
v FFC_722 SA76-0112 .

254 Service request numbers

 2517-3100 • 2517-4150

2517-3100 2517-3100 2517-4041 2517-4041

Explanation: Adapter detected device bus interface Explanation: Configuration error, incomplete
error. multipath connection between enclosure and device
detected.
Response: Use MAP3150 , located in the SAS RAID
Controller Reference Guide for AIX, order number Response: Use MAP3146 , located in the SAS RAID
SA76-0112 . Controller Reference Guide for AIX, order number
SA76-0112 .
2517-3109 2517-3109
2517-4050 2517-4050
Explanation: Adapter timed out a disk command.
Explanation: Attached enclosure does not support
Response: Use MAP3150 , located in the SAS RAID
required multipath function.
Controller Reference Guide for AIX, order number
SA76-0112 . Response: Use MAP3148 , located in the SAS RAID
Controller Reference Guide for AIX, order number
SA76-0112 .
2517-3110 2517-3110
Explanation: Disk bus interface error.
2517-4060 2517-4060
Response: Use MAP3150 , located in the SAS RAID
Explanation: Multipath redundancy level got worse.
Controller Reference Guide for AIX, order number
SA76-0112 . Response: Use MAP3153 , located in the SAS RAID
Controller Reference Guide for AIX, order number
SA76-0112 .
2517-4010 2517-4010
Explanation: Configuration error, incorrect connection
2517-4100 2517-4100
between cascaded enclosures.
Explanation: Device bus fabric error.
Response: Use MAP3142 , located in the SAS RAID
Controller Reference Guide for AIX, order number Response: Use MAP3152 , located in the SAS RAID
SA76-0112 . Controller Reference Guide for AIX, order number
SA76-0112 .
2517-4020 2517-4020
2517-4101 2517-4101
Explanation: Configuration error, connections exceed
IOA design limits. Explanation: Temporary device bus fabric error.
Response: Use MAP3143 , located in the SAS RAID Response: Use MAP3152 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2517-4030 2517-4030 2517-4110 2517-4110

Explanation: Configuration error, incorrect multipath Explanation: Unsupported enclosure function
connection. detected.
Response: Use MAP3144, located in the SAS RAID Response: Use MAP3145 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2517-4040 2517-4040 2517-4150 2517-4150

Explanation: Configuration error, incomplete Explanation: PCI bus error detected by controller.
multipath connection between controller and enclosure
Response: Use MAP0210 : General Problem
detected.
Resolution, located in your host system service guide.
Response: Use MAP3144, located in the SAS RAID
Failing Item:
Controller Reference Guide for AIX, order number
SA76-0112 . v FFC_2517
v FFC_221

Service request numbers 255

2517-4160 • 2517-9011

2517-4160 2517-4160 2517-8157 2517-8157

Explanation: PCI bus error detected by controller. Explanation: Temporary controller failure.
Response: Use MAP0210 : General Problem Response: Use MAP0210 : General Problem
Resolution, located in your host system service guide. Resolution, located in your host system service guide.
Failing Item: Failing Item:
v FFC_2517 v FFC_2517
v FFC_221
2517-9000 2517-9000
2517-7001 2517-7001 Explanation: Controller detected device error during
Explanation: Temporary disk data error. configuration discovery.

Response: Use MAP0210 : General Problem Response: Use MAP3190 , located in the SAS RAID
Resolution, located in your host system service guide. Controller Reference Guide for AIX, order number
SA76-0112 .
Failing Item:
v FFC_722
2517-9001 2517-9001
Explanation: Controller detected device error during
2517-8008 2517-8008
configuration discovery.
Explanation: A permanent cache battery pack failure
Response: Use MAP3190 , located in the SAS RAID
occurred.
Controller Reference Guide for AIX, order number
Response: Use MAP3100 , located in the PCI-X SCSI SA76-0112 .
RAID Controller Reference Guide for AIX or the PCI-X
SCSI RAID Controller Reference Guide for Linux. The
2517-9002 2517-9002
guide you choose is dependent on the operating system
being used. Explanation: Controller detected device error during
configuration discovery.
Failing Item:
v FFC_2D03 Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number
SA76-0112 .
2517-8009 2517-8009
Explanation: A permanent cache battery pack failure 2517-9008 2517-9008
occurred.
Explanation: Controller does not support function
Response: Use MAP3100 , located in the PCI-X SCSI expected for one or more disks.
RAID Controller Reference Guide for AIX or the PCI-X
SCSI RAID Controller Reference Guide for Linux. The Response: Use MAP3130 , located in the SAS RAID
guide you choose is dependent on the operating system Controller Reference Guide for AIX, order number
being used. SA76-0112 .

Failing Item:
2517-9010 2517-9010
v FFC_2D03
Explanation: Cache data associated with attached
disks cannot be found.
2517-8150 2517-8150
Response: Use MAP3120 , located in the SAS RAID
Explanation: Controller failure.
Controller Reference Guide for AIX, order number
Response: Use MAP0210 : General Problem SA76-0112 .
Resolution, located in your host system service guide.
Failing Item: 2517-9011 2517-9011
v FFC_2517 Explanation: Cache data belongs to disks other than
those attached.
Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number
SA76-0112 .

256 Service request numbers

 2517-9020 • 2517-9041

2517-9020 2517-9020 2517-9027 2517-9027

Explanation: Two or more disks are missing from a Explanation: Disk Array is or would become
RAID-5 or RAID 6 Disk Array. degraded and parity data is out of synchronization.
Response: Use MAP3111 , located in the SAS RAID Response: Use MAP3113 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2517-9021 2517-9021 2517-9028 2517-9028

Explanation: Two or more disks are missing from a Explanation: Maximum number of functional Disk
RAID-5 or RAID 6 Disk Array. Arrays has been exceeded.
Response: Use MAP3111 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2517-9022 2517-9022 2517-9029 2517-9029

Explanation: Two or more disks are missing from a Explanation: Maximum number of functional Disk
RAID-5 or RAID 6 Disk Array. Arrays disks has been exceeded.
Response: Use MAP3111 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2517-9023 2517-9023 2517-9030 2517-9030

Explanation: One or more Disk Array members are Explanation: Disk Array is degraded due to
not at required physical locations. missing/failed disk.
Response: Use MAP3112 , located in the SAS RAID Response: Use MAP3110 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2517-9024 2517-9024 2517-9031 2517-9031

Explanation: Physical location of Disk Array members Explanation: Automatic reconstruction initiated for
conflict with another Disk Array. Disk Array.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3110 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2517-9025 2517-9025 2517-9032 2517-9032

Explanation: Incompatible disk installed at degraded Explanation: Disk Array is degraded due to
disk location in Disk Array. missing/failed disk.
Response: Use MAP3110 , located in the SAS RAID Response: Use MAP3110 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2517-9026 2517-9026 2517-9041 2517-9041

Explanation: Previously degraded disk in Disk Array Explanation: Background Disk Array parity checking
not found at required physical location. detected and corrected errors.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

Service request numbers 257

2517-9042 • 2517-9081

2517-9042 2517-9042 2517-9062 2517-9062

Explanation: Background Disk Array parity checking Explanation: One or more disks are missing from a
detected and corrected errors on specified disk. RAID-0 Disk Array.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3111 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2517-9050 2517-9050 2517-9063 2517-9063

Explanation: Required cache data can not be located Explanation: Maximum number of functional Disk
for one or more disks. Arrays has been exceeded.
Response: Use MAP3131 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2517-9051 2517-9051 2517-9073 2517-9073

Explanation: Cache data exists for one or more Explanation: Multiple controllers connected in an
missing/failed disks. invalid configuration.
Response: Use MAP3132 , located in the SAS RAID Response: Use MAP3140, located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2517-9052 2517-9052 2517-9074 2517-9074

Explanation: Cache data exists for one or more Explanation: Multiple controllers not capable of
modified disks. similar functions or controlling same set of devices.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3141 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2517-9054 2517-9054 2517-9075 2517-9075

Explanation: RAID controller resources not available Explanation: Incomplete multipath connection
due to previous problems. between controller and remote controller
Response: Use MAP3121 , located in the SAS RAID Response: Use MAP3149 , located in IBM SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112.

2517-9060 2517-9060 2517-9076 2517-9076

Explanation: One or more disk pairs are missing from Explanation: Missing remote controller.
a RAID-10 Disk Array.
Response: Use MAP3147 , located in the SAS RAID
Response: Use MAP3111 , located in the SAS RAID Controller Reference Guide for AIX, order number
Controller Reference Guide for AIX, order number SA76-0112 .
SA76-0112 .
2517-9081 2517-9081
2517-9061 2517-9061
Explanation: Controller detected device error during
Explanation: One or more disks are missing from a internal media recovery.
RAID-0 Disk Array.
Response: Use MAP3190 , located in the SAS RAID
Response: Use MAP3111 , located in the SAS RAID Controller Reference Guide for AIX, order number
Controller Reference Guide for AIX, order number SA76-0112 .
SA76-0112 .

258 Service request numbers

 2517-9082 • 2518-3010

2517-9082 2517-9082 2517-FFF6 2517-FFF6

Explanation: Controller detected device error during Explanation: Disk detected recoverable error.
internal media recovery.
Response: Use MAP0210 : General Problem
Response: Use MAP3190 , located in the SAS RAID Resolution, located in your host system service guide.
Controller Reference Guide for AIX, order number
Failing Item:
SA76-0112 .
v FFC_722

2517-9090 2517-9090
2517-FFFA 2517-FFFA
Explanation: Disk has been modified after last known
status. Explanation: Temporary disk error.

Response: Use MAP3133 , located in the SAS RAID Response: Use MAP0210 : General Problem
Controller Reference Guide for AIX, order number Resolution, located in your host system service guide.
SA76-0112 . Failing Item:
v FFC_722
2517-9091 2517-9091
Explanation: Incorrect disk configuration change has 2517-FFFE 2517-FFFE
been detected.
Explanation: Temporary disk bus error.
Response: Use MAP3133 , located in the SAS RAID
Controller Reference Guide for AIX, order number Response: Use MAP3150 , located in the SAS RAID
SA76-0112 . Controller Reference Guide for AIX, order number
SA76-0112 ..

2517-9092 2517-9092 Note: Device may only identify adapter port, e.g.
00pFFF, where 'p' is port.
Explanation: Disk requires Format before use.
Response: Use MAP3134 , located in the SAS RAID 2518-102E 2518-102E
Controller Reference Guide for AIX, order number
SA76-0112 . Explanation: Out of alternate disk storage for storage.
Response: If the problem persists, use MAP0210 :
2517-FF3D 2517-FF3D General Problem Resolution, located in your host
system service guide.
Explanation: Temporary controller failure.
Failing Item:
Response: Use MAP0210 : General Problem v FFC_722
Resolution, located in your host system service guide.
Failing Item: 2518-3002 2518-3002
v FFC_2517
Explanation: Addressed device failed to respond to
selection.
2517-FFF3 2517-FFF3
Response: If the problem persists, use MAP0210 :
Explanation: Disk media format bad. General Problem Resolution, located in your host
system service guide.
Response: Use MAP3135 , located in the SAS RAID
Controller Reference Guide for AIX, order number Failing Item:
SA76-0112 . v FFC_722

2517-FFF4 2517-FFF4 2518-3010 2518-3010

Explanation: Disk drive problem. Explanation: Disk returned wrong response to
Response: Use MAP0210 : General Problem adapter.
Resolution, located in your host system service guide. Response: If the problem persists, use MAP0210 :
Failing Item: General Problem Resolution, located in your host
system service guide.
v FFC_722
Failing Item:
v FFC_722

Service request numbers 259

2518-3020 • 2518-4110

2518-3020 2518-3020 2518-4040 2518-4040

Explanation: Storage subsystem configuration error. Explanation: Configuration error, incomplete
multipath connection between controller and enclosure
Response: Use MAP3150 , located in the SAS RAID
detected.
Controller Reference Guide for AIX, order number
SA76-0112 . Response: Use MAP3144, located in the SAS RAID
Controller Reference Guide for AIX, order number
SA76-0112 .
2518-3100 2518-3100
Explanation: Adapter detected device bus interface
2518-4041 2518-4041
error.
Explanation: Configuration error, incomplete
Response: Use MAP3150 , located in the SAS RAID
multipath connection between enclosure and device
Controller Reference Guide for AIX, order number
detected.
SA76-0112 .
Response: Use MAP3146 , located in the SAS RAID
Controller Reference Guide for AIX, order number
2518-3109 2518-3109
SA76-0112 .
Explanation: Adapter timed out a disk command.
Response: Use MAP3150 , located in the SAS RAID 2518-4050 2518-4050
Controller Reference Guide for AIX, order number
Explanation: Attached enclosure does not support
SA76-0112 .
required multipath function.
Response: Use MAP3148 , located in the SAS RAID
2518-3110 2518-3110
Controller Reference Guide for AIX, order number
Explanation: Disk bus interface error. SA76-0112 .

Response: Use MAP3150 , located in the SAS RAID

Controller Reference Guide for AIX, order number 2518-4060 2518-4060
SA76-0112 .
Explanation: Multipath redundancy level got worse.
Response: Use MAP3153 , located in the SAS RAID
2518-4010 2518-4010
Controller Reference Guide for AIX, order number
Explanation: Configuration error, incorrect connection SA76-0112 .
between cascaded enclosures.
Response: Use MAP3142 , located in the SAS RAID 2518-4100 2518-4100
Controller Reference Guide for AIX, order number
Explanation: Device bus fabric error.
SA76-0112 .
Response: Use MAP3152 , located in the SAS RAID
Controller Reference Guide for AIX, order number
2518-4020 2518-4020
SA76-0112 .
Explanation: Configuration error, connections exceed
IOA design limits.
2518-4101 2518-4101
Response: Use MAP3143 , located in the SAS RAID
Explanation: Temporary device bus fabric error.
Controller Reference Guide for AIX, order number
SA76-0112 . Response: Use MAP3152 , located in the SAS RAID
Controller Reference Guide for AIX, order number
SA76-0112 .
2518-4030 2518-4030
Explanation: Configuration error, incorrect multipath
2518-4110 2518-4110
connection.
Explanation: Unsupported enclosure function
Response: Use MAP3144, located in the SAS RAID
detected.
Controller Reference Guide for AIX, order number
SA76-0112 . Response: Use MAP3145 , located in the SAS RAID
Controller Reference Guide for AIX, order number
SA76-0112 .

260 Service request numbers

 2518-4150 • 2518-9010

2518-4150 2518-4150 2518-8150 2518-8150

Explanation: PCI bus error detected by controller. Explanation: Controller failure.
Response: Use MAP0210 : General Problem Response: Use MAP0210 : General Problem
Resolution, located in your host system service guide. Resolution, located in your host system service guide.
Failing Item: Failing Item:
v FFC_2518 v FFC_2518
v FFC_221
2518-8157 2518-8157
2518-4160 2518-4160 Explanation: Temporary controller failure.
Explanation: PCI bus error detected by controller. Response: Use MAP0210 : General Problem
Response: Use MAP0210 : General Problem Resolution, located in your host system service guide.
Resolution, located in your host system service guide. Failing Item:
Failing Item: v FFC_2518
v FFC_2518
v FFC_221 2518-9000 2518-9000
Explanation: Controller detected device error during
2518-7001 2518-7001 configuration discovery.
Explanation: Temporary disk data error. Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number
Response: Use MAP0210 : General Problem
SA76-0112 .
Resolution, located in your host system service guide.
Failing Item:
2518-9001 2518-9001
v FFC_722
Explanation: Controller detected device error during
configuration discovery.
2518-8008 2518-8008
Response: Use MAP3190 , located in the SAS RAID
Explanation: A permanent cache battery pack failure Controller Reference Guide for AIX, order number
occurred. SA76-0112 .
Response: Use MAP3100 , located in the PCI-X SCSI
RAID Controller Reference Guide for AIX or the PCI-X 2518-9002 2518-9002
SCSI RAID Controller Reference Guide for Linux. The
guide you choose is dependent on the operating system Explanation: Controller detected device error during
being used. configuration discovery.

Failing Item: Response: Use MAP3190 , located in the SAS RAID

Controller Reference Guide for AIX, order number
v FFC_2D0E
SA76-0112 .

2518-8009 2518-8009
2518-9008 2518-9008
Explanation: A permanent cache battery pack failure
Explanation: Controller does not support function
occurred.
expected for one or more disks.
Response: Use MAP3100 , located in the PCI-X SCSI
Response: Use MAP3130 , located in the SAS RAID
RAID Controller Reference Guide for AIX or the PCI-X
Controller Reference Guide for AIX, order number
SCSI RAID Controller Reference Guide for Linux. The
SA76-0112 .
guide you choose is dependent on the operating system
being used.
2518-9010 2518-9010
Failing Item:
v FFC_2D0E Explanation: Cache data associated with attached
disks cannot be found.
Response: Use MAP3120 , located in the SAS RAID
Controller Reference Guide for AIX, order number
SA76-0112 .

Service request numbers 261

2518-9011 • 2518-9032

2518-9011 2518-9011 2518-9026 2518-9026

Explanation: Cache data belongs to disks other than Explanation: Previously degraded disk in Disk Array
those attached. not found at required physical location.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2518-9020 2518-9020 2518-9027 2518-9027

Explanation: Two or more disks are missing from a Explanation: Disk Array is or would become
RAID-5 or RAID 6 Disk Array. degraded and parity data is out of synchronization.
Response: Use MAP3111 , located in the SAS RAID Response: Use MAP3113 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2518-9021 2518-9021 2518-9028 2518-9028

Explanation: Two or more disks are missing from a Explanation: Maximum number of functional Disk
RAID-5 or RAID 6 Disk Array. Arrays has been exceeded.
Response: Use MAP3111 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2518-9022 2518-9022 2518-9029 2518-9029

Explanation: Two or more disks are missing from a Explanation: Maximum number of functional Disk
RAID-5 or RAID 6 Disk Array. Arrays disks has been exceeded.
Response: Use MAP3111 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2518-9023 2518-9023 2518-9030 2518-9030

Explanation: One or more Disk Array members are Explanation: Disk Array is degraded due to
not at required physical locations. missing/failed disk.
Response: Use MAP3112 , located in the SAS RAID Response: Use MAP3110 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2518-9024 2518-9024 2518-9031 2518-9031

Explanation: Physical location of Disk Array members Explanation: Automatic reconstruction initiated for
conflict with another Disk Array. Disk Array.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3110 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2518-9025 2518-9025 2518-9032 2518-9032

Explanation: Incompatible disk installed at degraded Explanation: Disk Array is degraded due to
disk location in Disk Array. missing/failed disk.
Response: Use MAP3110 , located in the SAS RAID Response: Use MAP3110 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

262 Service request numbers

 2518-9041 • 2518-9076

2518-9041 2518-9041 2518-9061 2518-9061

Explanation: Background Disk Array parity checking Explanation: One or more disks are missing from a
detected and corrected errors. RAID-0 Disk Array.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3111 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2518-9042 2518-9042 2518-9062 2518-9062

Explanation: Background Disk Array parity checking Explanation: One or more disks are missing from a
detected and corrected errors on specified disk. RAID-0 Disk Array.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3111 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2518-9050 2518-9050 2518-9063 2518-9063

Explanation: Required cache data can not be located Explanation: Maximum number of functional Disk
for one or more disks. Arrays has been exceeded.
Response: Use MAP3131 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2518-9051 2518-9051 2518-9073 2518-9073

Explanation: Cache data exists for one or more Explanation: Multiple controllers connected in an
missing/failed disks. invalid configuration.
Response: Use MAP3132 , located in the SAS RAID Response: Use MAP3140, located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2518-9052 2518-9052 2518-9074 2518-9074

Explanation: Cache data exists for one or more Explanation: Multiple controllers not capable of
modified disks. similar functions or controlling same set of devices.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3141 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2518-9054 2518-9054 2518-9075 2518-9075

Explanation: RAID controller resources not available Explanation: Incomplete multipath connection
due to previous problems. between controller and remote controller
Response: Use MAP3121 , located in the SAS RAID Response: Use MAP3149 , located in IBM SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112.

2518-9060 2518-9060 2518-9076 2518-9076

Explanation: One or more disk pairs are missing from Explanation: Missing remote controller.
a RAID-10 Disk Array.
Response: Use MAP3147 , located in the SAS RAID
Response: Use MAP3111 , located in the SAS RAID Controller Reference Guide for AIX, order number
Controller Reference Guide for AIX, order number SA76-0112 .
SA76-0112 .

Service request numbers 263

2518-9081 • 2519-3002

2518-9081 2518-9081 2518-FFF4 2518-FFF4

Explanation: Controller detected device error during Explanation: Disk drive problem.
internal media recovery.
Response: Use MAP0210 : General Problem
Response: Use MAP3190 , located in the SAS RAID Resolution, located in your host system service guide.
Controller Reference Guide for AIX, order number
Failing Item:
SA76-0112 .
v FFC_722

2518-9082 2518-9082
2518-FFF6 2518-FFF6
Explanation: Controller detected device error during
internal media recovery. Explanation: Disk detected recoverable error.

Response: Use MAP3190 , located in the SAS RAID Response: Use MAP0210 : General Problem
Controller Reference Guide for AIX, order number Resolution, located in your host system service guide.
SA76-0112 . Failing Item:
v FFC_722
2518-9090 2518-9090
Explanation: Disk has been modified after last known 2518-FFFA 2518-FFFA
status.
Explanation: Temporary disk error.
Response: Use MAP3133 , located in the SAS RAID
Controller Reference Guide for AIX, order number Response: Use MAP0210 : General Problem
SA76-0112 . Resolution, located in your host system service guide.
Failing Item:
2518-9091 2518-9091 v FFC_722
Explanation: Incorrect disk configuration change has
been detected. 2518-FFFE 2518-FFFE

Response: Use MAP3133 , located in the SAS RAID Explanation: Temporary disk bus error.
Controller Reference Guide for AIX, order number
Response: Use MAP3150 , located in the SAS RAID
SA76-0112 .
Controller Reference Guide for AIX, order number
SA76-0112 ..
2518-9092 2518-9092
Note: Device may only identify adapter port, e.g.
Explanation: Disk requires Format before use. 00pFFF, where 'p' is port.

Response: Use MAP3134 , located in the SAS RAID

Controller Reference Guide for AIX, order number 2519-102E 2519-102E
SA76-0112 .
Explanation: Out of alternate disk storage for storage.
Response: If the problem persists, use MAP0210 :
2518-FF3D 2518-FF3D
General Problem Resolution, located in your host
Explanation: Temporary controller failure. system service guide.

Response: Use MAP0210 : General Problem Failing Item:

Resolution, located in your host system service guide. v FFC_722
Failing Item:
v FFC_2518 2519-3002 2519-3002
Explanation: Addressed device failed to respond to
2518-FFF3 2518-FFF3 selection.
Explanation: Disk media format bad. Response: If the problem persists, use MAP0210 :
General Problem Resolution, located in your host
Response: Use MAP3135 , located in the SAS RAID system service guide.
Controller Reference Guide for AIX, order number
SA76-0112 . Failing Item:
v FFC_722

264 Service request numbers

 2519-3010 • 2519-4101

2519-3010 2519-3010 2519-4030 2519-4030

Explanation: Disk returned wrong response to Explanation: Configuration error, incorrect multipath
adapter. connection.
Response: If the problem persists, use MAP0210 : Response: Use MAP3144, located in the SAS RAID
General Problem Resolution, located in your host Controller Reference Guide for AIX, order number
system service guide. SA76-0112 .
Failing Item:
v FFC_722 2519-4040 2519-4040
Explanation: Configuration error, incomplete
2519-3020 2519-3020 multipath connection between controller and enclosure
detected.
Explanation: Storage subsystem configuration error.
Response: Use MAP3144, located in the SAS RAID
Response: Use MAP3150 , located in the SAS RAID Controller Reference Guide for AIX, order number
Controller Reference Guide for AIX, order number SA76-0112 .
SA76-0112 .

2519-4041 2519-4041
2519-3100 2519-3100
Explanation: Configuration error, incomplete
Explanation: Adapter detected device bus interface multipath connection between enclosure and device
error. detected.
Response: Use MAP3150 , located in the SAS RAID Response: Use MAP3146 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2519-3109 2519-3109 2519-4050 2519-4050

Explanation: Adapter timed out a disk command. Explanation: Attached enclosure does not support
Response: Use MAP3150 , located in the SAS RAID required multipath function.
Controller Reference Guide for AIX, order number Response: Use MAP3148 , located in the SAS RAID
SA76-0112 . Controller Reference Guide for AIX, order number
SA76-0112 .
2519-3110 2519-3110
Explanation: Disk bus interface error. 2519-4060 2519-4060

Response: Use MAP3150 , located in the SAS RAID Explanation: Multipath redundancy level got worse.
Controller Reference Guide for AIX, order number Response: Use MAP3153 , located in the SAS RAID
SA76-0112 . Controller Reference Guide for AIX, order number
SA76-0112 .
2519-4010 2519-4010
Explanation: Configuration error, incorrect connection 2519-4100 2519-4100
between cascaded enclosures. Explanation: Device bus fabric error.
Response: Use MAP3142 , located in the SAS RAID Response: Use MAP3152 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2519-4020 2519-4020 2519-4101 2519-4101

Explanation: Configuration error, connections exceed Explanation: Temporary device bus fabric error.
IOA design limits.
Response: Use MAP3152 , located in the SAS RAID
Response: Use MAP3143 , located in the SAS RAID Controller Reference Guide for AIX, order number
Controller Reference Guide for AIX, order number SA76-0112 .
SA76-0112 .

Service request numbers 265

2519-4110 • 2519-9008

guide you choose is dependent on the operating system

2519-4110 2519-4110
being used.
Explanation: Unsupported enclosure function
Failing Item:
detected.
v FFC_2D06
Response: Use MAP3145 , located in the SAS RAID
Controller Reference Guide for AIX, order number
SA76-0112 . 2519-8150 2519-8150
Explanation: Controller failure.
2519-4150 2519-4150 Response: Use MAP0210 : General Problem
Explanation: PCI bus error detected by controller. Resolution, located in your host system service guide.

Response: Use MAP0210 : General Problem Failing Item:

Resolution, located in your host system service guide. v FFC_2519
Failing Item:
v FFC_2519 2519-8157 2519-8157
v FFC_221 Explanation: Temporary controller failure.
Response: Use MAP0210 : General Problem
2519-4160 2519-4160 Resolution, located in your host system service guide.
Explanation: PCI bus error detected by controller. Failing Item:
Response: Use MAP0210 : General Problem v FFC_2519
Resolution, located in your host system service guide.
Failing Item: 2519-9000 2519-9000
v FFC_2519 Explanation: Controller detected device error during
v FFC_221 configuration discovery.
Response: Use MAP3190 , located in the SAS RAID
2519-7001 2519-7001 Controller Reference Guide for AIX, order number
SA76-0112 .
Explanation: Temporary disk data error.
Response: Use MAP0210 : General Problem 2519-9001 2519-9001
Resolution, located in your host system service guide.
Explanation: Controller detected device error during
Failing Item: configuration discovery.
v FFC_722
Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number
2519-8008 2519-8008 SA76-0112 .
Explanation: A permanent cache battery pack failure
occurred. 2519-9002 2519-9002
Response: Use MAP3100 , located in the PCI-X SCSI Explanation: Controller detected device error during
RAID Controller Reference Guide for AIX or the PCI-X configuration discovery.
SCSI RAID Controller Reference Guide for Linux. The
Response: Use MAP3190 , located in the SAS RAID
guide you choose is dependent on the operating system
Controller Reference Guide for AIX, order number
being used.
SA76-0112 .
Failing Item:
v FFC_2D06 2519-9008 2519-9008
Explanation: Controller does not support function
2519-8009 2519-8009 expected for one or more disks.
Explanation: A permanent cache battery pack failure Response: Use MAP3130 , located in the SAS RAID
occurred. Controller Reference Guide for AIX, order number
Response: Use MAP3100 , located in the PCI-X SCSI SA76-0112 .
RAID Controller Reference Guide for AIX or the PCI-X
SCSI RAID Controller Reference Guide for Linux. The

266 Service request numbers

 2519-9010 • 2519-9031

2519-9010 2519-9010 2519-9025 2519-9025

Explanation: Cache data associated with attached Explanation: Incompatible disk installed at degraded
disks cannot be found. disk location in Disk Array.
Response: Use MAP3120 , located in the SAS RAID Response: Use MAP3110 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2519-9011 2519-9011 2519-9026 2519-9026

Explanation: Cache data belongs to disks other than Explanation: Previously degraded disk in Disk Array
those attached. not found at required physical location.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2519-9020 2519-9020 2519-9027 2519-9027

Explanation: Two or more disks are missing from a Explanation: Disk Array is or would become
RAID-5 or RAID 6 Disk Array. degraded and parity data is out of synchronization.
Response: Use MAP3111 , located in the SAS RAID Response: Use MAP3113 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2519-9021 2519-9021 2519-9028 2519-9028

Explanation: Two or more disks are missing from a Explanation: Maximum number of functional Disk
RAID-5 or RAID 6 Disk Array. Arrays has been exceeded.
Response: Use MAP3111 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2519-9022 2519-9022 2519-9029 2519-9029

Explanation: Two or more disks are missing from a Explanation: Maximum number of functional Disk
RAID-5 or RAID 6 Disk Array. Arrays disks has been exceeded.
Response: Use MAP3111 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2519-9023 2519-9023 2519-9030 2519-9030

Explanation: One or more Disk Array members are Explanation: Disk Array is degraded due to
not at required physical locations. missing/failed disk.
Response: Use MAP3112 , located in the SAS RAID Response: Use MAP3110 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2519-9024 2519-9024 2519-9031 2519-9031

Explanation: Physical location of Disk Array members Explanation: Automatic reconstruction initiated for
conflict with another Disk Array. Disk Array.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3110 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

Service request numbers 267

2519-9032 • 2519-9075

2519-9032 2519-9032 2519-9060 2519-9060

Explanation: Disk Array is degraded due to Explanation: One or more disk pairs are missing from
missing/failed disk. a RAID-10 Disk Array.
Response: Use MAP3110 , located in the SAS RAID Response: Use MAP3111 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2519-9041 2519-9041 2519-9061 2519-9061

Explanation: Background Disk Array parity checking Explanation: One or more disks are missing from a
detected and corrected errors. RAID-0 Disk Array.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3111 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2519-9042 2519-9042 2519-9062 2519-9062

Explanation: Background Disk Array parity checking Explanation: One or more disks are missing from a
detected and corrected errors on specified disk. RAID-0 Disk Array.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3111 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2519-9050 2519-9050 2519-9063 2519-9063

Explanation: Required cache data can not be located Explanation: Maximum number of functional Disk
for one or more disks. Arrays has been exceeded.
Response: Use MAP3131 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2519-9051 2519-9051 2519-9073 2519-9073

Explanation: Cache data exists for one or more Explanation: Multiple controllers connected in an
missing/failed disks. invalid configuration.
Response: Use MAP3132 , located in the SAS RAID Response: Use MAP3140, located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2519-9052 2519-9052 2519-9074 2519-9074

Explanation: Cache data exists for one or more Explanation: Multiple controllers not capable of
modified disks. similar functions or controlling same set of devices.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3141 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2519-9054 2519-9054 2519-9075 2519-9075

Explanation: RAID controller resources not available Explanation: Incomplete multipath connection
due to previous problems. between controller and remote controller
Response: Use MAP3121 , located in the SAS RAID Response: Use MAP3149 , located in IBM SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112.

268 Service request numbers

 2519-9076 • 251D-102E

2519-9076 2519-9076 2519-FFF3 2519-FFF3

Explanation: Missing remote controller. Explanation: Disk media format bad.
Response: Use MAP3147 , located in the SAS RAID Response: Use MAP3135 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2519-9081 2519-9081 2519-FFF4 2519-FFF4

Explanation: Controller detected device error during Explanation: Disk drive problem.
internal media recovery.
Response: Use MAP0210 : General Problem
Response: Use MAP3190 , located in the SAS RAID Resolution, located in your host system service guide.
Controller Reference Guide for AIX, order number
Failing Item:
SA76-0112 .
v FFC_722

2519-9082 2519-9082
2519-FFF6 2519-FFF6
Explanation: Controller detected device error during
internal media recovery. Explanation: Disk detected recoverable error.

Response: Use MAP3190 , located in the SAS RAID Response: Use MAP0210 : General Problem
Controller Reference Guide for AIX, order number Resolution, located in your host system service guide.
SA76-0112 . Failing Item:
v FFC_722
2519-9090 2519-9090
Explanation: Disk has been modified after last known 2519-FFFA 2519-FFFA
status.
Explanation: Temporary disk error.
Response: Use MAP3133 , located in the SAS RAID
Controller Reference Guide for AIX, order number Response: Use MAP0210 : General Problem
SA76-0112 . Resolution, located in your host system service guide.
Failing Item:
2519-9091 2519-9091 v FFC_722
Explanation: Incorrect disk configuration change has
been detected. 2519-FFFE 2519-FFFE

Response: Use MAP3133 , located in the SAS RAID Explanation: Temporary disk bus error.
Controller Reference Guide for AIX, order number
Response: Use MAP3150 , located in the SAS RAID
SA76-0112 .
Controller Reference Guide for AIX, order number
SA76-0112 ..
2519-9092 2519-9092
Note: Device may only identify adapter port, e.g.
Explanation: Disk requires Format before use. 00pFFF, where 'p' is port.

Response: Use MAP3134 , located in the SAS RAID

Controller Reference Guide for AIX, order number 251D-102E 251D-102E
SA76-0112 .
Explanation: Out of alternate disk storage for storage.
Response: If the problem persists, use MAP0210 :
2519-FF3D 2519-FF3D
General Problem Resolution, located in your host
Explanation: Temporary controller failure. system service guide.

Response: Use MAP0210 : General Problem Failing Item:

Resolution, located in your host system service guide. v FFC_722
Failing Item:
v FFC_2519

Service request numbers 269

251D-3002 • 251D-4060

Controller Reference Guide for AIX, order number

251D-3002 251D-3002
SA76-0112 .
Explanation: Addressed device failed to respond to
selection.
251D-4020 251D-4020
Response: If the problem persists, use MAP0210 :
Explanation: Configuration error, connections exceed
General Problem Resolution, located in your host
IOA design limits.
system service guide.
Response: Use MAP3143 , located in the SAS RAID
Failing Item:
Controller Reference Guide for AIX, order number
v FFC_722 SA76-0112 .

251D-3010 251D-3010 251D-4030 251D-4030

Explanation: Disk returned wrong response to Explanation: Configuration error, incorrect multipath
adapter. connection.
Response: If the problem persists, use MAP0210 : Response: Use MAP3144, located in the SAS RAID
General Problem Resolution, located in your host Controller Reference Guide for AIX, order number
system service guide. SA76-0112 .
Failing Item:
v FFC_722 251D-4040 251D-4040
Explanation: Configuration error, incomplete
251D-3020 251D-3020 multipath connection between controller and enclosure
detected.
Explanation: Storage subsystem configuration error.
Response: Use MAP3144, located in the SAS RAID
Response: Use MAP3150 , located in the SAS RAID
Controller Reference Guide for AIX, order number
Controller Reference Guide for AIX, order number
SA76-0112 .
SA76-0112 .

251D-4041 251D-4041
251D-3100 251D-3100
Explanation: Configuration error, incomplete
Explanation: Adapter detected device bus interface
multipath connection between enclosure and device
error.
detected.
Response: Use MAP3150 , located in the SAS RAID
Response: Use MAP3146 , located in the SAS RAID
Controller Reference Guide for AIX, order number
Controller Reference Guide for AIX, order number
SA76-0112 .
SA76-0112 .

251D-3109 251D-3109
251D-4050 251D-4050
Explanation: Adapter timed out a disk command.
Explanation: Attached enclosure does not support
Response: Use MAP3150 , located in the SAS RAID required multipath function.
Controller Reference Guide for AIX, order number
Response: Use MAP3148 , located in the SAS RAID
SA76-0112 .
Controller Reference Guide for AIX, order number
SA76-0112 .
251D-3110 251D-3110
Explanation: Disk bus interface error. 251D-4060 251D-4060

Response: Use MAP3150 , located in the SAS RAID Explanation: Multipath redundancy level got worse.
Controller Reference Guide for AIX, order number
Response: Use MAP3153 , located in the SAS RAID
SA76-0112 .
Controller Reference Guide for AIX, order number
SA76-0112 .
251D-4010 251D-4010
Explanation: Configuration error, incorrect connection
between cascaded enclosures.
Response: Use MAP3142 , located in the SAS RAID

270 Service request numbers

 251D-4100 • 251D-9010

Failing Item:
251D-4100 251D-4100
v FFC_251D
Explanation: Device bus fabric error.
Response: Use MAP3152 , located in the SAS RAID 251D-8157 251D-8157
Controller Reference Guide for AIX, order number
SA76-0112 . Explanation: Temporary controller failure.
Response: Use MAP0210 : General Problem
251D-4101 251D-4101 Resolution, located in your host system service guide.

Explanation: Temporary device bus fabric error. Failing Item:

v FFC_251D
Response: Use MAP3152 , located in the SAS RAID
Controller Reference Guide for AIX, order number
SA76-0112 . 251D-9000 251D-9000
Explanation: Controller detected device error during
251D-4110 251D-4110 configuration discovery.
Explanation: Unsupported enclosure function Response: Use MAP3190 , located in the SAS RAID
detected. Controller Reference Guide for AIX, order number
SA76-0112 .
Response: Use MAP3145 , located in the SAS RAID
Controller Reference Guide for AIX, order number
SA76-0112 . 251D-9001 251D-9001
Explanation: Controller detected device error during
251D-4150 251D-4150 configuration discovery.
Explanation: PCI bus error detected by controller. Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number
Response: Use MAP0210 : General Problem
SA76-0112 .
Resolution, located in your host system service guide.
Failing Item:
251D-9002 251D-9002
v FFC_251D
Explanation: Controller detected device error during
v FFC_221
configuration discovery.
Response: Use MAP3190 , located in the SAS RAID
251D-4160 251D-4160
Controller Reference Guide for AIX, order number
Explanation: PCI bus error detected by controller. SA76-0112 .
Response: Use MAP0210 : General Problem
Resolution, located in your host system service guide. 251D-9008 251D-9008
Failing Item: Explanation: Controller does not support function
v FFC_251D expected for one or more disks.
v FFC_221 Response: Use MAP3130 , located in the SAS RAID
Controller Reference Guide for AIX, order number
SA76-0112 .
251D-7001 251D-7001
Explanation: Temporary disk data error.
251D-9010 251D-9010
Response: Use MAP0210 : General Problem
Explanation: Cache data associated with attached
Resolution, located in your host system service guide.
disks cannot be found.
Failing Item:
Response: Use MAP3120 , located in the SAS RAID
v FFC_722 Controller Reference Guide for AIX, order number
SA76-0112 .
251D-8150 251D-8150
Explanation: Controller failure.
Response: Use MAP0210 : General Problem
Resolution, located in your host system service guide.

Service request numbers 271

251D-9011 • 251D-9032

251D-9011 251D-9011 251D-9026 251D-9026

Explanation: Cache data belongs to disks other than Explanation: Previously degraded disk in Disk Array
those attached. not found at required physical location.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

251D-9020 251D-9020 251D-9027 251D-9027

Explanation: Two or more disks are missing from a Explanation: Disk Array is or would become
RAID-5 or RAID 6 Disk Array. degraded and parity data is out of synchronization.
Response: Use MAP3111 , located in the SAS RAID Response: Use MAP3113 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

251D-9021 251D-9021 251D-9028 251D-9028

Explanation: Two or more disks are missing from a Explanation: Maximum number of functional Disk
RAID-5 or RAID 6 Disk Array. Arrays has been exceeded.
Response: Use MAP3111 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

251D-9022 251D-9022 251D-9029 251D-9029

Explanation: Two or more disks are missing from a Explanation: Maximum number of functional Disk
RAID-5 or RAID 6 Disk Array. Arrays disks has been exceeded.
Response: Use MAP3111 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

251D-9023 251D-9023 251D-9030 251D-9030

Explanation: One or more Disk Array members are Explanation: Disk Array is degraded due to
not at required physical locations. missing/failed disk.
Response: Use MAP3112 , located in the SAS RAID Response: Use MAP3110 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

251D-9024 251D-9024 251D-9031 251D-9031

Explanation: Physical location of Disk Array members Explanation: Automatic reconstruction initiated for
conflict with another Disk Array. Disk Array.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3110 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

251D-9025 251D-9025 251D-9032 251D-9032

Explanation: Incompatible disk installed at degraded Explanation: Disk Array is degraded due to
disk location in Disk Array. missing/failed disk.
Response: Use MAP3110 , located in the SAS RAID Response: Use MAP3110 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

272 Service request numbers

 251D-9041 • 251D-9076

251D-9041 251D-9041 251D-9061 251D-9061

Explanation: Background Disk Array parity checking Explanation: One or more disks are missing from a
detected and corrected errors. RAID-0 Disk Array.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3111 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

251D-9042 251D-9042 251D-9062 251D-9062

Explanation: Background Disk Array parity checking Explanation: One or more disks are missing from a
detected and corrected errors on specified disk. RAID-0 Disk Array.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3111 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

251D-9050 251D-9050 251D-9063 251D-9063

Explanation: Required cache data can not be located Explanation: Maximum number of functional Disk
for one or more disks. Arrays has been exceeded.
Response: Use MAP3131 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

251D-9051 251D-9051 251D-9073 251D-9073

Explanation: Cache data exists for one or more Explanation: Multiple controllers connected in an
missing/failed disks. invalid configuration.
Response: Use MAP3132 , located in the SAS RAID Response: Use MAP3140, located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

251D-9052 251D-9052 251D-9074 251D-9074

Explanation: Cache data exists for one or more Explanation: Multiple controllers not capable of
modified disks. similar functions or controlling same set of devices.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3141 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

251D-9054 251D-9054 251D-9075 251D-9075

Explanation: RAID controller resources not available Explanation: Incomplete multipath connection
due to previous problems. between controller and remote controller
Response: Use MAP3121 , located in the SAS RAID Response: Use MAP3149 , located in IBM SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112.

251D-9060 251D-9060 251D-9076 251D-9076

Explanation: One or more disk pairs are missing from Explanation: Missing remote controller.
a RAID-10 Disk Array.
Response: Use MAP3147 , located in the SAS RAID
Response: Use MAP3111 , located in the SAS RAID Controller Reference Guide for AIX, order number
Controller Reference Guide for AIX, order number SA76-0112 .
SA76-0112 .

Service request numbers 273

251D-9081 • 2522-3002

251D-9081 251D-9081 251D-FFF4 251D-FFF4

Explanation: Controller detected device error during Explanation: Disk drive problem.
internal media recovery.
Response: Use MAP0210 : General Problem
Response: Use MAP3190 , located in the SAS RAID Resolution, located in your host system service guide.
Controller Reference Guide for AIX, order number
Failing Item:
SA76-0112 .
v FFC_722

251D-9082 251D-9082
251D-FFF6 251D-FFF6
Explanation: Controller detected device error during
internal media recovery. Explanation: Disk detected recoverable error.

Response: Use MAP3190 , located in the SAS RAID Response: Use MAP0210 : General Problem
Controller Reference Guide for AIX, order number Resolution, located in your host system service guide.
SA76-0112 . Failing Item:
v FFC_722
251D-9090 251D-9090
Explanation: Disk has been modified after last known 251D-FFFA 251D-FFFA
status.
Explanation: Temporary disk error.
Response: Use MAP3133 , located in the SAS RAID
Controller Reference Guide for AIX, order number Response: Use MAP0210 : General Problem
SA76-0112 . Resolution, located in your host system service guide.
Failing Item:
251D-9091 251D-9091 v FFC_722
Explanation: Incorrect disk configuration change has
been detected. 251D-FFFE 251D-FFFE

Response: Use MAP3133 , located in the SAS RAID Explanation: Temporary disk bus error.
Controller Reference Guide for AIX, order number
Response: Use MAP3150 , located in the SAS RAID
SA76-0112 .
Controller Reference Guide for AIX, order number
SA76-0112 ..
251D-9092 251D-9092
Note: Device may only identify adapter port, e.g.
Explanation: Disk requires Format before use. 00pFFF, where 'p' is port.

Response: Use MAP3134 , located in the SAS RAID

Controller Reference Guide for AIX, order number 2522-102E 2522-102E
SA76-0112 .
Explanation: Out of alternate disk storage for storage.
Response: If the problem persists, use MAP3150 in the
251D-FF3D 251D-FF3D
PCI-X SCSI RAID Controller Reference Guide for AIX .
Explanation: Temporary controller failure.
Failing Item:
Response: Use MAP0210 : General Problem v FFC_722
Resolution, located in your host system service guide.
Failing Item: 2522-3002 2522-3002
v FFC_251D
Explanation: Addressed device failed to respond to
selection.
251D-FFF3 251D-FFF3
Response: If the problem persists, use MAP3150 in the
Explanation: Disk media format bad. PCI-X SCSI RAID Controller Reference Guide for AIX .

Response: Use MAP3135 , located in the SAS RAID Failing Item:

Controller Reference Guide for AIX, order number v FFC_722
SA76-0112 .

274 Service request numbers

 2522-3010 • 2522-9022

2522-3010 2522-3010 2522-9001 2522-9001

Explanation: Disk returned wrong response to Explanation: Controller detected a device error during
adapter. configuration discovery.
Response: If the problem persists, use MAP3150 in the Response: Use MAP3190 in the PCI-X SCSI RAID
PCI-X SCSI RAID Controller Reference Guide for AIX . Controller Reference Guide for AIX .
Failing Item:
v FFC_722 2522-9002 2522-9002
Explanation: Controller detected a device error during
2522-3020 2522-3020 configuration discovery.

Explanation: Storage subsystem configuration error. Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .
Response: Use MAP3150 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .
2522-9008 2522-9008

2522-3100 2522-3100 Explanation: Controller does not support function

expected for one or more disks.
Explanation: Adapter detected device bus interface
error. Response: Use MAP3130 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .
Response: Use MAP3150 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .
2522-9010 2522-9010

2522-3101 2522-3101 Explanation: Cache data associated with attached

disks cannot be found.
Explanation: Adapter detected device bus interface
error. Response: Use MAP3120 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .
Response: Use MAP3150 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .
2522-9011 2522-9011

2522-3109 2522-3109 Explanation: Cache data belongs to disks other than

those attached.
Explanation: Adapter timed out a disk command.
Response: Use MAP3190 in the PCI-X SCSI RAID
Response: Use MAP3150 in the PCI-X SCSI RAID Controller Reference Guide for AIX .
Controller Reference Guide for AIX .

2522-9020 2522-9020
2522-3110 2522-3110
Explanation: Two or more disks are missing from a
Explanation: Disk bus interface error. RAID-5 disk array.
Response: Use MAP3150 in the PCI-X SCSI RAID Response: Use MAP3111 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2522-7001 2522-7001 2522-9021 2522-9021

Explanation: Temporary disk data error. Explanation: Two or more disks are missing from a
Failing Item: RAID-5 disk array.

v FFC_722 Response: Use MAP3111 in the PCI-X SCSI RAID

Controller Reference Guide for AIX .
2522-9000 2522-9000
2522-9022 2522-9022
Explanation: Controller detected a device error during
configuration discovery. Explanation: Two or more disks are missing from a
RAID-5 disk array.
Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Response: Use MAP3111 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .

Service request numbers 275

2522-9023 • 2522-9054

2522-9023 2522-9023 2522-9031 2522-9031

Explanation: One or more disk array members are not Explanation: Automatic reconstruction initiated for the
a the required physical locations. disk array.
Response: Use MAP3012 in the PCI-X SCSI RAID Response: Use MAP3110 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2522-9024 2522-9024 2522-9032 2522-9032

Explanation: The physical location of disk array Explanation: Disk Array is degraded due to missing/
members conflict with another disk array. failed disk.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3110 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX

2522-9025 2522-9025 2522-9041 2522-9041

Explanation: An incompatible disk is installed at a Explanation: Background disk array parity checking
degraded disk location in the disk array. detected and corrected errors.
Response: Use MAP3110 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2522-9026 2522-9026 2522-9042 2522-9042

Explanation: A previously degraded disk in the disk Explanation: Background Disk Array parity checking
array was not found at the required physical location. detected and corrected errors on specified disk.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX

2522-9027 2522-9027 2522-9050 2522-9050

Explanation: A disk array is or would become Explanation: Required cache data cannot be located
degraded and the parity data is out of synchronization. for one or more disks.
Response: Use MAP3113 in the PCI-X SCSI RAID Response: Use MAP3031 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2522-9028 2522-9028 2522-9051 2522-9051

Explanation: The maximum number of functional disk Explanation: Cache data exists for more than one
arrays has been exceeded. missing or failed disks.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3132 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2522-9029 2522-9029 2522-9052 2522-9052

Explanation: The maximum number of functional disk Explanation: Cache data exists for one or more
arrays has been exceeded. modified disks.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2522-9030 2522-9030 2522-9054 2522-9054

Explanation: The disk array is degraded due to a Explanation: RAID controller resources are not
missing or failed disk. available due to previous problems.
Response: Use MAP3110 in the PCI-X SCSI RAID Response: Use MAP3121 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

276 Service request numbers

 2522-9060 • 2522-FFFA

2522-9060 2522-9060 2522-9090 2522-9090

Explanation: One or more disk pairs are missing from Explanation: Disk has been modified after last known
a RAID-10 disk array. status.
Response: Use MAP3111 in the PCI-X SCSI RAID Response: Use MAP3133 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2522-9061 2522-9061 2522-9091 2522-9091

Explanation: One or more disk pairs are missing from Explanation: Incorrect disk configuration change has
a RAID-10 disk array. been detected.
Response: Use MAP3111 in the PCI-X SCSI RAID Response: Use MAP3133 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2522-9062 2522-9062 2522-9092 2522-9092

Explanation: One or more disk pairs are missing from Explanation: Disk requires formatting before use.
a RAID-0 disk array.
Response: Use MAP3134 in the PCI-X SCSI RAID
Response: Use MAP3111 in the PCI-X SCSI RAID Controller Reference Guide for AIX .
Controller Reference Guide for AIX .
2522-9200 2522-9200
2522-9063 2522-9063
Explanation: Identify disk to be replaced.
Explanation: The maximum number of functional disk
Response: Use MAP3131 in the PCI-X SCSI RAID
arrays has been exceeded.
Controller Reference Guide for AIX .
Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .
2522-FFF3 2522-FFF3
Explanation: Disk media format bad.
2522-9073 2522-9073
Response: If the problem persists, use MAP3035 in the
Explanation: Multiple controllers connected in an
PCI-X SCSI RAID Controller Reference Guide for AIX .
invalid configuration.
Response: Use MAP3140 in the PCI-X SCSI RAID
2522-FFF4 2522-FFF4
Controller Reference Guide for AIX
Explanation: Disk drive problem.
2522-9074 2522-9074 Response: If the problem persists, use MAP3051 in the
PCI-X SCSI RAID Controller Reference Guide for AIX .
Explanation: Multiple controllers connected in an
invalid configuration. Failing Item:
Response: Use MAP3141 in the PCI-X SCSI RAID v FFC_722
Controller Reference Guide for AIX
2522-FFF6 2522-FFF6
2522-9081 2522-9081 Explanation: Disk detected recoverable error.
Explanation: Controller detected a device error during Response: If the problem persists, use MAP3150 in the
an internal media recovery. PCI-X SCSI RAID Controller Reference Guide for AIX .
Response: Use MAP3190 in the PCI-X SCSI RAID Failing Item:
Controller Reference Guide for AIX .
v FFC_722

2522-9082 2522-9082
2522-FFFA 2522-FFFA
Explanation: Controller detected a device error during
an internal media recovery. Explanation: Temporary disk bus error.

Response: Use MAP3190 in the PCI-X SCSI RAID Response: If the problem persists, use MAP3150 in the
Controller Reference Guide for AIX . PCI-X SCSI RAID Controller Reference Guide for AIX .
Failing Item:

Service request numbers 277

2522-FFFE • 2523-9002

v FFC_722
2523-3109 2523-3109
Explanation: Adapter timed out a disk command.
2522-FFFE 2522-FFFE
Response: Use MAP3150 in the PCI-X SCSI RAID
Explanation: Temporary disk bus error.
Controller Reference Guide for AIX .
Response: Use MAP3150 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .
2523-3110 2523-3110
Explanation: Disk bus interface error.
2523-102E 2523-102E
Response: Use MAP3150 in the PCI-X SCSI RAID
Explanation: Out of alternate disk storage for storage.
Controller Reference Guide for AIX .
Response: If the problem persists, use MAP3150 in the
PCI-X SCSI RAID Controller Reference Guide for AIX .
2523-7001 2523-7001
Failing Item:
Explanation: Temporary disk data error.
v FFC_722
Failing Item:
v FFC_722
2523-3002 2523-3002
Explanation: Addressed device failed to respond to
2523-8008 2523-8008
selection.
Explanation: Permanent cache battery pack failure.
Response: If the problem persists, use MAP3150 in the
PCI-X SCSI RAID Controller Reference Guide for AIX . Response: Use MAP3000 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .
Failing Item:
v FFC_722 Failing Item:
v FFC_2526
2523-3010 2523-3010
2523-8009 2523-8009
Explanation: Disk returned wrong response to
adapter. Explanation: Impending cache battery pack failure.
Response: If the problem persists, use MAP3150 in the Response: Use MAP3000 in the PCI-X SCSI RAID
PCI-X SCSI RAID Controller Reference Guide for AIX . Controller Reference Guide for AIX .
Failing Item: Failing Item:
v FFC_722 v FFC_2526

2523-3020 2523-3020 2523-9000 2523-9000

Explanation: Storage subsystem configuration error. Explanation: Controller detected a device error during
configuration discovery.
Response: Use MAP3150 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .
2523-3100 2523-3100
2523-9001 2523-9001
Explanation: Adapter detected device bus interface
error. Explanation: Controller detected a device error during
configuration discovery.
Response: Use MAP3150 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .
2523-3101 2523-3101
2523-9002 2523-9002
Explanation: Adapter detected device bus interface
error. Explanation: Controller detected a device error during
configuration discovery.
Response: Use MAP3150 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .

278 Service request numbers

 2523-9008 • 2523-9032

2523-9008 2523-9008 2523-9025 2523-9025

Explanation: Controller does not support function Explanation: An incompatible disk is installed at a
expected for one or more disks. degraded disk location in the disk array.
Response: Use MAP3130 in the PCI-X SCSI RAID Response: Use MAP3110 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2523-9010 2523-9010 2523-9026 2523-9026

Explanation: Cache data associated with attached Explanation: A previously degraded disk in the disk
disks cannot be found. array was not found at the required physical location.
Response: Use MAP3120 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2523-9011 2523-9011 2523-9027 2523-9027

Explanation: Cache data belongs to disks other than Explanation: A disk array is or would become
those attached. degraded and the parity data is out of synchronization.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3113 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2523-9020 2523-9020 2523-9028 2523-9028

Explanation: Two or more disks are missing from a Explanation: The maximum number of functional disk
RAID-5 disk array. arrays has been exceeded.
Response: Use MAP3111 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2523-9021 2523-9021 2523-9029 2523-9029

Explanation: Two or more disks are missing from a Explanation: The maximum number of functional disk
RAID-5 disk array. arrays has been exceeded.
Response: Use MAP3111 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2523-9022 2523-9022 2523-9030 2523-9030

Explanation: Two or more disks are missing from a Explanation: The disk array is degraded due to a
RAID-5 disk array. missing or failed disk.
Response: Use MAP3111 in the PCI-X SCSI RAID Response: Use MAP3110 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2523-9023 2523-9023 2523-9031 2523-9031

Explanation: One or more disk array members are not Explanation: Automatic reconstruction initiated for the
a the required physical locations. disk array.
Response: Use MAP3012 in the PCI-X SCSI RAID Response: Use MAP3110 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2523-9024 2523-9024 2523-9032 2523-9032

Explanation: The physical location of disk array Explanation: Disk Array is degraded due to missing/
members conflict with another disk array. failed disk.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3110 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX

Service request numbers 279

2523-9041 • 2523-9091

2523-9041 2523-9041 2523-9062 2523-9062

Explanation: Background disk array parity checking Explanation: One or more disk pairs are missing from
detected and corrected errors. a RAID-0 disk array.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3111 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2523-9042 2523-9042 2523-9063 2523-9063

Explanation: Background Disk Array parity checking Explanation: The maximum number of functional disk
detected and corrected errors on specified disk. arrays has been exceeded.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX Controller Reference Guide for AIX .

2523-9050 2523-9050 2523-9073 2523-9073

Explanation: Required cache data cannot be located Explanation: Multiple controllers connected in an
for one or more disks. invalid configuration.
Response: Use MAP3031 in the PCI-X SCSI RAID Response: Use MAP3140 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX

2523-9051 2523-9051 2523-9074 2523-9074

Explanation: Cache data exists for more than one Explanation: Multiple controllers connected in an
missing or failed disks. invalid configuration.
Response: Use MAP3132 in the PCI-X SCSI RAID Response: Use MAP3141 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX

2523-9052 2523-9052 2523-9081 2523-9081

Explanation: Cache data exists for one or more Explanation: Controller detected a device error during
modified disks. an internal media recovery.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2523-9054 2523-9054 2523-9082 2523-9082

Explanation: RAID controller resources are not Explanation: Controller detected a device error during
available due to previous problems. an internal media recovery.
Response: Use MAP3121 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2523-9060 2523-9060 2523-9090 2523-9090

Explanation: One or more disk pairs are missing from Explanation: Disk has been modified after last known
a RAID-10 disk array. status.
Response: Use MAP3111 in the PCI-X SCSI RAID Response: Use MAP3133 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2523-9061 2523-9061 2523-9091 2523-9091

Explanation: One or more disk pairs are missing from Explanation: Incorrect disk configuration change has
a RAID-10 disk array. been detected.
Response: Use MAP3111 in the PCI-X SCSI RAID Response: Use MAP3133 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

280 Service request numbers

 2523-9092 • 2527-3109

v FFC_722
2523-9092 2523-9092
Explanation: Disk requires formatting before use.
2527-3002 2527-3002
Response: Use MAP3134 in the PCI-X SCSI RAID
Explanation: Addressed device failed to respond to
Controller Reference Guide for AIX .
selection.
Response: If the problem persists, use MAP3150 in the
2523-9200 2523-9200
PCI-X SCSI RAID Controller Reference Guide for AIX .
Explanation: Identify disk to be replaced.
Failing Item:
Response: Use MAP3131 in the PCI-X SCSI RAID v FFC_722
Controller Reference Guide for AIX .

2527-3010 2527-3010
2523-FFF3 2523-FFF3
Explanation: Disk returned wrong response to
Explanation: Disk media format bad. adapter.
Response: If the problem persists, use MAP3035 in the Response: If the problem persists, use MAP3150 in the
PCI-X SCSI RAID Controller Reference Guide for AIX . PCI-X SCSI RAID Controller Reference Guide for AIX .
Failing Item:
2523-FFF4 2523-FFF4
v FFC_722
Explanation: Disk drive problem.
Response: If the problem persists, use MAP3051 in the 2527-3020 2527-3020
PCI-X SCSI RAID Controller Reference Guide for AIX .
Explanation: Storage subsystem configuration error.
Failing Item:
Response: Use MAP3150 in the PCI-X SCSI RAID
v FFC_722 Controller Reference Guide for AIX .
Failing Item:
2523-FFF6 2523-FFF6
v FFC_2527
Explanation: Disk detected recoverable error.
Response: If the problem persists, use MAP3150 in the 2527-3100 2527-3100
PCI-X SCSI RAID Controller Reference Guide for AIX .
Explanation: Adapter detected device bus interface
Failing Item: error.
v FFC_722 Response: Use MAP3150 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .
2523-FFFA 2523-FFFA Failing Item:
Explanation: Temporary disk bus error. v FFC_2527
Response: Use MAP0210 : General problem resolution.
2527-3101 2527-3101
Failing Item:
v FFC_722 Explanation: Adapter detected device bus interface
error.

2523-FFFE 2523-FFFE Response: Use MAP3150 in the PCI-X SCSI RAID

Controller Reference Guide for AIX .
Explanation: Temporary disk bus error.
Failing Item:
Response: Use MAP3150 in the PCI-X SCSI RAID
v FFC_2527
Controller Reference Guide for AIX .

2527-3109 2527-3109
2527-102E 2527-102E
Explanation: Adapter timed out a disk command.
Explanation: Out of alternate disk storage for storage.
Response: Use MAP3150 in the PCI-X SCSI RAID
Response: If the problem persists, use MAP3150 in the
Controller Reference Guide for AIX .
PCI-X SCSI RAID Controller Reference Guide for AIX .
Failing Item:
Failing Item:

Service request numbers 281

2527-3110 • 2527-9024

v FFC_2527 Controller Reference Guide for AIX .

2527-3110 2527-3110 2527-9008 2527-9008

Explanation: Disk bus interface error. Explanation: Controller does not support function
expected for one or more disks.
Response: Use MAP3150 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Response: Use MAP3130 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .
Failing Item:
v FFC_2527
2527-9010 2527-9010

2527-7001 2527-7001 Explanation: Cache data associated with attached

disks cannot be found.
Explanation: Description: Temporary disk data error.
Response: Use MAP3120 in the PCI-X SCSI RAID
Response: If the problem persists, use MAP3150 in the Controller Reference Guide for AIX .
PCI-X SCSI RAID Controller Reference Guide for AIX .
Failing Item: 2527-9011 2527-9011
v FFC_722
Explanation: Cache data belongs to disks other than
those attached.
2527-8008 2527-8008
Response: Use MAP3190 in the PCI-X SCSI RAID
Explanation: Permanent Cache Battery Pack failure. Controller Reference Guide for AIX .

Response: Use MAP3000 in the PCI-X SCSI RAID

Controller Reference Guide for AIX . 2527-9020 2527-9020

Failing Item: Explanation: Description: Two or more disks are

v FFC_2D01 missing from a RAID-5 Disk Array.
Response: Use MAP3111 in the PCI-X SCSI RAID
2527-8009 2527-8009 Controller Reference Guide for AIX .

Explanation: Impending Cache Battery Pack failure.

2527-9021 2527-9021
Response: Use MAP3000 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Explanation: Two or more disks are missing from a
RAID-5 Disk Array.
Failing Item:
Response: Use MAP3111 in the PCI-X SCSI RAID
v FFC_2D01 Controller Reference Guide for AIX .

2527-9000 2527-9000 2527-9022 2527-9022

Explanation: Controller detected device error during Explanation: Two or more disks are missing from a
configuration discovery. RAID-5 Disk Array.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3111 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2527-9001 2527-9001 2527-9023 2527-9023

Explanation: Controller detected device error during Explanation: Description: One or more Disk Array
configuration discovery. members are not at required physical locations.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3012 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2527-9002 2527-9002 2527-9024 2527-9024

Explanation: Controller detected device error during Explanation: Physical location of Disk Array members
configuration discovery. conflict with another Disk Array.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3090 in the PCI-X SCSI RAID

282 Service request numbers

 2527-9025 • 2527-9060

Controller Reference Guide for AIX .

2527-9032 2527-9032
Explanation: Disk Array is degraded due to missing/
2527-9025 2527-9025
failed disk.
Explanation: Incompatible disk installed at degraded
Response: Use MAP3110 in the PCI-X SCSI RAID
disk location in Disk Array.
Controller Reference Guide for AIX
Response: Use MAP3110 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .
2527-9041 2527-9041
Explanation: Background Disk Array parity checking
2527-9026 2527-9026
detected and corrected errors.
Explanation: Previously degraded disk in Disk Array
Response: Use MAP3190 in the PCI-X SCSI RAID
not found at required physical location.
Controller Reference Guide for AIX .
Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .
2527-9042 2527-9042
Explanation: Background Disk Array parity checking
2527-9027 2527-9027
detected and corrected errors on specified disk.
Explanation: Description: Disk Array is or would
Response: Use MAP3190 in the PCI-X SCSI RAID
become degraded and parity data is out of
Controller Reference Guide for AIX
synchronization.
Response: Use MAP3113 in the PCI-X SCSI RAID
2527-9050 2527-9050
Controller Reference Guide for AIX .
Explanation: Required cache data can not be located
for one or more disks.
2527-9028 2527-9028
Response: Use MAP3031 in the PCI-X SCSI RAID
Explanation: Maximum number of functional Disk
Controller Reference Guide for AIX .
Arrays has been exceeded.
Response: Use MAP3190 in the PCI-X SCSI RAID
2527-9051 2527-9051
Controller Reference Guide for AIX .
Explanation: Cache data exists for one or more
missing/failed disks.
2527-9029 2527-9029
Response: Use MAP3132 in the PCI-X SCSI RAID
Explanation: Maximum number of functional Disk
Controller Reference Guide for AIX .
Array disks has been exceeded.
Response: Use MAP3190 in the PCI-X SCSI RAID
2527-9052 2527-9052
Controller Reference Guide for AIX .
Explanation: Description: Cache data exists for one or
more modified disks.
2527-9030 2527-9030
Response: Use MAP3190 in the PCI-X SCSI RAID
Explanation: Disk Array is degraded due to
Controller Reference Guide for AIX .
missing/failed disk.
Response: Use MAP3110 in the PCI-X SCSI RAID
2527-9054 2527-9054
Controller Reference Guide for AIX .
Explanation: RAID controller resources not available
due to previous problems.
2527-9031 2527-9031
Response: Use MAP3121 in the PCI-X SCSI RAID
Explanation: Automatic reconstruction initiated for
Controller Reference Guide for AIX .
Disk Array.
Response: Use MAP3110 in the PCI-X SCSI RAID
2527-9060 2527-9060
Controller Reference Guide for AIX .
Explanation: Description: One or more disk pairs are
missing from a RAID-10 Disk Array.
Response: Use MAP3111 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .

Service request numbers 283

2527-9061 • 2527-FFFE

2527-9061 2527-9061 2527-9091 2527-9091

Explanation: One or more disks are missing from a Explanation: Incorrect disk configuration change has
RAID-0 Disk Array. been detected.
Response: Action:Use MAP3111 in the PCI-X SCSI Response: Use MAP3033 in the PCI-X SCSI RAID
RAID Controller Reference Guide for AIX . Controller Reference Guide for AIX.

2527-9062 2527-9062 2527-9092 2527-9092

Explanation: One or more disks are missing from a Explanation: Description: Disk requires Format before
RAID-0 Disk Array. use.
Response: Use MAP3111 in the PCI-X SCSI RAID Response: Use MAP3134 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2527-9063 2527-9063 2527-9200 2527-9200

Explanation: Maximum number of functional Disk Explanation: Identify disk to be replaced.
Arrays has been exceeded.
Response: Use MAP3131 in the PCI-X SCSI RAID
Response: Use MAP3190 in the PCI-X SCSI RAID Controller Reference Guide for AIX .
Controller Reference Guide for AIX .
2527-FFF3 2527-FFF3
2527-9073 2527-9073
Explanation: Disk media format bad.
Explanation: Multiple controllers connected in an
Response: Use MAP3135 in the PCI-X SCSI RAID
invalid configuration.
Controller Reference Guide for AIX .
Response: Use MAP3140 in the PCI-X SCSI RAID
Controller Reference Guide for AIX
2527-FFF4 2527-FFF4
Explanation: Description: Disk drive problem.
2527-9074 2527-9074
Response: If the problem persists, use MAP3150 in the
Explanation: Multiple controllers connected in an
PCI-X SCSI RAID Controller Reference Guide for AIX .
invalid configuration.
Failing Item:
Response: Use MAP3141 in the PCI-X SCSI RAID
Controller Reference Guide for AIX v FFC_722

2527-9081 2527-9081 2527-FFF6 2527-FFF6

Explanation: Controller detected device error during Explanation: Description: Disk detected recoverable
internal media recovery. error.

Response: Use MAP3090 in the PCI-X SCSI RAID Response: If the problem persists, use MAP3051 in the
Controller Reference Guide for AIX . PCI-X SCSI RAID Controller Reference Guide for AIX .
Failing Item:
2527-9082 2527-9082 v FFC_722
Explanation: Controller detected device error during
internal media recovery. 2527-FFFA 2527-FFFA
Response: Use MAP3090 in the PCI-X SCSI RAID Explanation: Temporary disk error.
Controller Reference Guide for AIX .
Response: If the problem persists, use MAP3051 in the
PCI-X SCSI RAID Controller Reference Guide for AIX .
2527-9090 2527-9090
Explanation: Disk has been modified after last known 2527-FFFE 2527-FFFE
status.
Explanation: Temporary disk bus error.
Response: Use MAP3133 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Response: Use MAP3150 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .

284 Service request numbers

 2528-102E • 2528-9011

Failing Item:
2528-3110 2528-3110
v FFC_722
Explanation: Disk bus interface error.

2528-102E 2528-102E Response: Use MAP3150 in the PCI-X SCSI RAID

Controller Reference Guide for AIX .
Explanation: Out of alternate disk storage for storage.
Response: If the problem persists, use MAP3150 in the 2528-7001 2528-7001
PCI-X SCSI RAID Controller Reference Guide for AIX .
Explanation: Temporary disk data error.
Failing Item:
Failing Item:
v FFC_722
v FFC_722

2528-3002 2528-3002
2528-9000 2528-9000
Explanation: Addressed device failed to respond to
selection. Explanation: Controller detected a device error during
configuration discovery.
Response: If the problem persists, use MAP3150 in the
PCI-X SCSI RAID Controller Reference Guide for AIX . Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .
Failing Item:
v FFC_722
2528-9001 2528-9001
Explanation: Controller detected a device error during
2528-3010 2528-3010
configuration discovery.
Explanation: Disk returned wrong response to
Response: Use MAP3190 in the PCI-X SCSI RAID
adapter.
Controller Reference Guide for AIX .
Response: If the problem persists, use MAP3150 in the
PCI-X SCSI RAID Controller Reference Guide for AIX .
2528-9002 2528-9002
Failing Item:
Explanation: Controller detected a device error during
v FFC_722 configuration discovery.
Response: Use MAP3190 in the PCI-X SCSI RAID
2528-3020 2528-3020 Controller Reference Guide for AIX .
Explanation: Storage subsystem configuration error.
Response: Use MAP3150 in the PCI-X SCSI RAID 2528-9008 2528-9008
Controller Reference Guide for AIX . Explanation: Controller does not support function
expected for one or more disks.
2528-3100 2528-3100 Response: Use MAP3130 in the PCI-X SCSI RAID
Explanation: Adapter detected device bus interface Controller Reference Guide for AIX .
error.
Response: Use MAP3150 in the PCI-X SCSI RAID 2528-9010 2528-9010
Controller Reference Guide for AIX . Explanation: Cache data associated with attached
disks cannot be found.
2528-3101 2528-3101 Response: Use MAP3120 in the PCI-X SCSI RAID
Explanation: Adapter detected device bus interface Controller Reference Guide for AIX .
error.
Response: Use MAP3150 in the PCI-X SCSI RAID 2528-9011 2528-9011
Controller Reference Guide for AIX . Explanation: Cache data belongs to disks other than
those attached.
2528-3109 2528-3109 Response: Use MAP3190 in the PCI-X SCSI RAID
Explanation: Adapter timed out a disk command. Controller Reference Guide for AIX .

Response: Use MAP3150 in the PCI-X SCSI RAID

Controller Reference Guide for AIX .

Service request numbers 285

2528-9020 • 2528-9050

2528-9020 2528-9020 2528-9028 2528-9028

Explanation: Two or more disks are missing from a Explanation: The maximum number of functional disk
RAID-5 disk array. arrays has been exceeded.
Response: Use MAP3111 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2528-9021 2528-9021 2528-9029 2528-9029

Explanation: Two or more disks are missing from a Explanation: The maximum number of functional disk
RAID-5 disk array. arrays has been exceeded.
Response: Use MAP3111 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2528-9022 2528-9022 2528-9030 2528-9030

Explanation: Two or more disks are missing from a Explanation: The disk array is degraded due to a
RAID-5 disk array. missing or failed disk.
Response: Use MAP3111 in the PCI-X SCSI RAID Response: Use MAP3110 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2528-9023 2528-9023 2528-9031 2528-9031

Explanation: One or more disk array members are not Explanation: Automatic reconstruction initiated for the
a the required physical locations. disk array.
Response: Use MAP3012 in the PCI-X SCSI RAID Response: Use MAP3110 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2528-9024 2528-9024 2528-9032 2528-9032

Explanation: The physical location of disk array Explanation: Disk Array is degraded due to missing/
members conflict with another disk array. failed disk.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3110 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX

2528-9025 2528-9025 2528-9041 2528-9041

Explanation: An incompatible disk is installed at a Explanation: Background disk array parity checking
degraded disk location in the disk array. detected and corrected errors.
Response: Use MAP3110 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2528-9026 2528-9026 2528-9042 2528-9042

Explanation: A previously degraded disk in the disk Explanation: Background Disk Array parity checking
array was not found at the required physical location. detected and corrected errors on specified disk.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX

2528-9027 2528-9027 2528-9050 2528-9050

Explanation: A disk array is or would become Explanation: Required cache data cannot be located
degraded and the parity data is out of synchronization. for one or more disks.
Response: Use MAP3113 in the PCI-X SCSI RAID Response: Use MAP3031 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

286 Service request numbers

 2528-9051 • 2528-FFF3

2528-9051 2528-9051 2528-9074 2528-9074

Explanation: Cache data exists for more than one Explanation: Multiple controllers connected in an
missing or failed disks. invalid configuration.
Response: Use MAP3132 in the PCI-X SCSI RAID Response: Use MAP3141 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX

2528-9052 2528-9052 2528-9081 2528-9081

Explanation: Cache data exists for one or more Explanation: Controller detected a device error during
modified disks. an internal media recovery.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2528-9054 2528-9054 2528-9082 2528-9082

Explanation: RAID controller resources are not Explanation: Controller detected a device error during
available due to previous problems. an internal media recovery.
Response: Use MAP3121 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2528-9060 2528-9060 2528-9090 2528-9090

Explanation: One or more disk pairs are missing from Explanation: Disk has been modified after last known
a RAID-10 disk array. status.
Response: Use MAP3111 in the PCI-X SCSI RAID Response: Use MAP3133 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2528-9061 2528-9061 2528-9091 2528-9091

Explanation: One or more disk pairs are missing from Explanation: Incorrect disk configuration change has
a RAID-10 disk array. been detected.
Response: Use MAP3111 in the PCI-X SCSI RAID Response: Use MAP3133 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2528-9062 2528-9062 2528-9092 2528-9092

Explanation: One or more disk pairs are missing from Explanation: Disk requires formatting before use.
a RAID-0 disk array.
Response: Use MAP3134 in the PCI-X SCSI RAID
Response: Use MAP3111 in the PCI-X SCSI RAID Controller Reference Guide for AIX .
Controller Reference Guide for AIX .
2528-9200 2528-9200
2528-9063 2528-9063
Explanation: Identify disk to be replaced.
Explanation: The maximum number of functional disk
Response: Use MAP3131 in the PCI-X SCSI RAID
arrays has been exceeded.
Controller Reference Guide for AIX .
Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .
2528-FFF3 2528-FFF3
Explanation: Disk media format bad.
2528-9073 2528-9073
Response: If the problem persists, use MAP3035 in the
Explanation: Multiple controllers connected in an
PCI-X SCSI RAID Controller Reference Guide for AIX .
invalid configuration.
Response: Use MAP3140 in the PCI-X SCSI RAID
Controller Reference Guide for AIX

Service request numbers 287

2528-FFF4 • 2529-8009

Failing Item:
2528-FFF4 2528-FFF4
v FFC_722
Explanation: Disk drive problem.
Response: If the problem persists, use MAP3051 in the 2529-3020 2529-3020
PCI-X SCSI RAID Controller Reference Guide for AIX .
Explanation: Storage subsystem configuration error.
Failing Item:
Response: Use MAP3150 in the PCI-X SCSI RAID
v FFC_722
Controller Reference Guide for AIX .

2528-FFF6 2528-FFF6
2529-3100 2529-3100
Explanation: Disk detected recoverable error.
Explanation: Adapter detected device bus interface
Response: If the problem persists, use MAP3150 in the error.
PCI-X SCSI RAID Controller Reference Guide for AIX .
Response: Use MAP3150 in the PCI-X SCSI RAID
Failing Item: Controller Reference Guide for AIX .
v FFC_722
2529-3101 2529-3101
2528-FFFA 2528-FFFA Explanation: Adapter detected device bus interface
Explanation: Temporary disk bus error. error.

Response: Use MAP0210 : General problem resolution. Response: Use MAP3150 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .
Failing Item:
v FFC_722
2529-3109 2529-3109
Explanation: Adapter timed out a disk command.
2528-FFFE 2528-FFFE
Response: Use MAP3150 in the PCI-X SCSI RAID
Explanation: Temporary disk bus error.
Controller Reference Guide for AIX .
Response: Use MAP3150 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .
2529-3110 2529-3110
Explanation: Disk bus interface error.
2529-102E 2529-102E
Response: Use MAP3150 in the PCI-X SCSI RAID
Explanation: Out of alternate disk storage for storage.
Controller Reference Guide for AIX .
Response: If the problem persists, use MAP3150 in the
PCI-X SCSI RAID Controller Reference Guide for AIX .
2529-7001 2529-7001
Failing Item:
Explanation: Temporary disk data error.
v FFC_722
Failing Item:
v FFC_722
2529-3002 2529-3002
Explanation: Addressed device failed to respond to
2529-8008 2529-8008
selection.
Explanation: Permanent cache battery pack failure.
Response: If the problem persists, use MAP3150 in the
PCI-X SCSI RAID Controller Reference Guide for AIX . Response: Use MAP3000 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .
Failing Item:
v FFC_722 Failing Item:
v FFC_2526
2529-3010 2529-3010
2529-8009 2529-8009
Explanation: Disk returned wrong response to
adapter. Explanation: Impending cache battery pack failure.
Response: If the problem persists, use MAP3150 in the Response: Use MAP3000 in the PCI-X SCSI RAID
PCI-X SCSI RAID Controller Reference Guide for AIX . Controller Reference Guide for AIX .

288 Service request numbers

 2529-9000 • 2529-9028

Failing Item:
2529-9021 2529-9021
v FFC_2526
Explanation: Two or more disks are missing from a
RAID-5 disk array.
2529-9000 2529-9000
Response: Use MAP3111 in the PCI-X SCSI RAID
Explanation: Controller detected a device error during Controller Reference Guide for AIX .
configuration discovery.
Response: Use MAP3190 in the PCI-X SCSI RAID 2529-9022 2529-9022
Controller Reference Guide for AIX .
Explanation: Two or more disks are missing from a
RAID-5 disk array.
2529-9001 2529-9001
Response: Use MAP3111 in the PCI-X SCSI RAID
Explanation: Controller detected a device error during Controller Reference Guide for AIX .
configuration discovery.
Response: Use MAP3190 in the PCI-X SCSI RAID 2529-9023 2529-9023
Controller Reference Guide for AIX .
Explanation: One or more disk array members are not
a the required physical locations.
2529-9002 2529-9002
Response: Use MAP3012 in the PCI-X SCSI RAID
Explanation: Controller detected a device error during Controller Reference Guide for AIX .
configuration discovery.
Response: Use MAP3190 in the PCI-X SCSI RAID 2529-9024 2529-9024
Controller Reference Guide for AIX .
Explanation: The physical location of disk array
members conflict with another disk array.
2529-9008 2529-9008
Response: Use MAP3190 in the PCI-X SCSI RAID
Explanation: Controller does not support function Controller Reference Guide for AIX .
expected for one or more disks.
Response: Use MAP3130 in the PCI-X SCSI RAID 2529-9025 2529-9025
Controller Reference Guide for AIX .
Explanation: An incompatible disk is installed at a
degraded disk location in the disk array.
2529-9010 2529-9010
Response: Use MAP3110 in the PCI-X SCSI RAID
Explanation: Cache data associated with attached Controller Reference Guide for AIX .
disks cannot be found.
Response: Use MAP3120 in the PCI-X SCSI RAID 2529-9026 2529-9026
Controller Reference Guide for AIX .
Explanation: A previously degraded disk in the disk
array was not found at the required physical location.
2529-9011 2529-9011
Response: Use MAP3190 in the PCI-X SCSI RAID
Explanation: Cache data belongs to disks other than Controller Reference Guide for AIX .
those attached.
Response: Use MAP3190 in the PCI-X SCSI RAID 2529-9027 2529-9027
Controller Reference Guide for AIX .
Explanation: A disk array is or would become
degraded and the parity data is out of synchronization.
2529-9020 2529-9020
Response: Use MAP3113 in the PCI-X SCSI RAID
Explanation: Two or more disks are missing from a Controller Reference Guide for AIX .
RAID-5 disk array.
Response: Use MAP3111 in the PCI-X SCSI RAID 2529-9028 2529-9028
Controller Reference Guide for AIX .
Explanation: The maximum number of functional disk
arrays has been exceeded.
Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .

Service request numbers 289

2529-9029 • 2529-9074

2529-9029 2529-9029 2529-9052 2529-9052

Explanation: The maximum number of functional disk Explanation: Cache data exists for one or more
arrays has been exceeded. modified disks.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2529-9030 2529-9030 2529-9054 2529-9054

Explanation: The disk array is degraded due to a Explanation: RAID controller resources are not
missing or failed disk. available due to previous problems.
Response: Use MAP3110 in the PCI-X SCSI RAID Response: Use MAP3121 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2529-9031 2529-9031 2529-9060 2529-9060

Explanation: Automatic reconstruction initiated for the Explanation: One or more disk pairs are missing from
disk array. a RAID-10 disk array.
Response: Use MAP3110 in the PCI-X SCSI RAID Response: Use MAP3111 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2529-9032 2529-9032 2529-9061 2529-9061

Explanation: Disk Array is degraded due to missing/ Explanation: One or more disk pairs are missing from
failed disk. a RAID-10 disk array.
Response: Use MAP3110 in the PCI-X SCSI RAID Response: Use MAP3111 in the PCI-X SCSI RAID
Controller Reference Guide for AIX Controller Reference Guide for AIX .

2529-9041 2529-9041 2529-9062 2529-9062

Explanation: Background disk array parity checking Explanation: One or more disk pairs are missing from
detected and corrected errors. a RAID-0 disk array.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3111 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2529-9042 2529-9042 2529-9063 2529-9063

Explanation: Background Disk Array parity checking Explanation: The maximum number of functional disk
detected and corrected errors on specified disk. arrays has been exceeded.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX Controller Reference Guide for AIX .

2529-9050 2529-9050 2529-9073 2529-9073

Explanation: Required cache data cannot be located Explanation: Multiple controllers connected in an
for one or more disks. invalid configuration.
Response: Use MAP3031 in the PCI-X SCSI RAID Response: Use MAP3140 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX

2529-9051 2529-9051 2529-9074 2529-9074

Explanation: Cache data exists for more than one Explanation: Multiple controllers connected in an
missing or failed disks. invalid configuration.
Response: Use MAP3132 in the PCI-X SCSI RAID Response: Use MAP3141 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX

290 Service request numbers

 2529-9081 • 252B-3020

2529-9081 2529-9081 2529-FFF6 2529-FFF6

Explanation: Controller detected a device error during Explanation: Disk detected recoverable error.
an internal media recovery.
Response: If the problem persists, use MAP3150 in the
Response: Use MAP3190 in the PCI-X SCSI RAID PCI-X SCSI RAID Controller Reference Guide for AIX .
Controller Reference Guide for AIX .
Failing Item:
v FFC_722
2529-9082 2529-9082
Explanation: Controller detected a device error during 2529-FFFA 2529-FFFA
an internal media recovery.
Explanation: Temporary disk bus error.
Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Response: Use MAP0210 : General problem resolution.
Failing Item:
2529-9090 2529-9090 v FFC_722
Explanation: Disk has been modified after last known
status. 2529-FFFE 2529-FFFE
Response: Use MAP3133 in the PCI-X SCSI RAID Explanation: Temporary disk bus error.
Controller Reference Guide for AIX .
Response: Use MAP3150 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .
2529-9091 2529-9091
Explanation: Incorrect disk configuration change has 252B-102E 252B-102E
been detected.
Explanation: Out of alternate disk storage for storage.
Response: Use MAP3133 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Response: If the problem persists, use MAP3150 in the
PCI-X SCSI RAID Controller Reference Guide for AIX .

2529-9092 2529-9092 Failing Item:

v FFC_722
Explanation: Disk requires formatting before use.
Response: Use MAP3134 in the PCI-X SCSI RAID 252B-3002 252B-3002
Controller Reference Guide for AIX .
Explanation: Addressed device failed to respond to
selection.
2529-9200 2529-9200
Response: If the problem persists, use MAP3150 in the
Explanation: Identify disk to be replaced. PCI-X SCSI RAID Controller Reference Guide for AIX .
Response: Use MAP3131 in the PCI-X SCSI RAID Failing Item:
Controller Reference Guide for AIX .
v FFC_722

2529-FFF3 2529-FFF3
252B-3010 252B-3010
Explanation: Disk media format bad.
Explanation: Disk returned wrong response to
Response: If the problem persists, use MAP3035 in the adapter.
PCI-X SCSI RAID Controller Reference Guide for AIX .
Response: If the problem persists, use MAP3150 in the
PCI-X SCSI RAID Controller Reference Guide for AIX .
2529-FFF4 2529-FFF4
Failing Item:
Explanation: Disk drive problem. v FFC_722
Response: If the problem persists, use MAP3051 in the
PCI-X SCSI RAID Controller Reference Guide for AIX . 252B-3020 252B-3020
Failing Item: Explanation: Storage subsystem configuration error.
v FFC_722
Response: Use MAP3150 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .

Service request numbers 291

252B-3100 • 252B-9022

252B-3100 252B-3100 252B-9001 252B-9001

Explanation: Adapter detected device bus interface Explanation: Controller detected a device error during
error. configuration discovery.
Response: Use MAP3150 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

252B-3101 252B-3101 252B-9002 252B-9002

Explanation: Adapter detected device bus interface Explanation: Controller detected a device error during
error. configuration discovery.
Response: Use MAP3150 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

252B-3109 252B-3109 252B-9008 252B-9008

Explanation: Adapter timed out a disk command. Explanation: Controller does not support function
expected for one or more disks.
Response: Use MAP3150 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Response: Use MAP3130 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .
252B-3110 252B-3110
252B-9010 252B-9010
Explanation: Disk bus interface error.
Explanation: Cache data associated with attached
Response: Use MAP3150 in the PCI-X SCSI RAID
disks cannot be found.
Controller Reference Guide for AIX .
Response: Use MAP3120 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .
252B-7001 252B-7001
Explanation: Temporary disk data error.
252B-9011 252B-9011
Failing Item:
Explanation: Cache data belongs to disks other than
v FFC_722 those attached.
Response: Use MAP3190 in the PCI-X SCSI RAID
252B-8008 252B-8008 Controller Reference Guide for AIX .
Explanation: Permanent cache battery pack failure.
Response: Use MAP3000 in the PCI-X SCSI RAID 252B-9020 252B-9020
Controller Reference Guide for AIX . Explanation: Two or more disks are missing from a
Failing Item: RAID-5 disk array.

v FFC_2526 Response: Use MAP3111 in the PCI-X SCSI RAID

Controller Reference Guide for AIX .
252B-8009 252B-8009
252B-9021 252B-9021
Explanation: Impending cache battery pack failure.
Explanation: Two or more disks are missing from a
Response: Use MAP3000 in the PCI-X SCSI RAID RAID-5 disk array.
Controller Reference Guide for AIX .
Response: Use MAP3111 in the PCI-X SCSI RAID
Failing Item: Controller Reference Guide for AIX .
v FFC_2526
252B-9022 252B-9022
252B-9000 252B-9000
Explanation: Two or more disks are missing from a
Explanation: Controller detected a device error during RAID-5 disk array.
configuration discovery.
Response: Use MAP3111 in the PCI-X SCSI RAID
Response: Use MAP3190 in the PCI-X SCSI RAID Controller Reference Guide for AIX .
Controller Reference Guide for AIX .

292 Service request numbers

 252B-9023 • 252B-9054

252B-9023 252B-9023 252B-9031 252B-9031

Explanation: One or more disk array members are not Explanation: Automatic reconstruction initiated for the
a the required physical locations. disk array.
Response: Use MAP3012 in the PCI-X SCSI RAID Response: Use MAP3110 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

252B-9024 252B-9024 252B-9032 252B-9032

Explanation: The physical location of disk array Explanation: Disk Array is degraded due to missing
members conflict with another disk array. failed disk.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3110 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX

252B-9025 252B-9025 252B-9041 252B-9041

Explanation: An incompatible disk is installed at a Explanation: Background disk array parity checking
degraded disk location in the disk array. detected and corrected errors.
Response: Use MAP3110 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

252B-9026 252B-9026 252B-9042 252B-9042

Explanation: A previously degraded disk in the disk Explanation: Background Disk Array parity checking
array was not found at the required physical location. detected and corrected errors on specified disk.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX

252B-9027 252B-9027 252B-9050 252B-9050

Explanation: A disk array is or would become Explanation: Required cache data cannot be located
degraded and the parity data is out of synchronization. for one or more disks.
Response: Use MAP3113 in the PCI-X SCSI RAID Response: Use MAP3031 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

252B-9028 252B-9028 252B-9051 252B-9051

Explanation: The maximum number of functional disk Explanation: Cache data exists for more than one
arrays has been exceeded. missing or failed disks.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3132 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

252B-9029 252B-9029 252B-9052 252B-9052

Explanation: The maximum number of functional disk Explanation: Cache data exists for one or more
arrays has been exceeded. modified disks.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

252B-9030 252B-9030 252B-9054 252B-9054

Explanation: The disk array is degraded due to a Explanation: RAID controller resources are not
missing or failed disk. available due to previous problems.
Response: Use MAP3110 in the PCI-X SCSI RAID Response: Use MAP3121 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

Service request numbers 293

252B-9060 • 252B-FFFA

252B-9060 252B-9060 252B-9090 252B-9090

Explanation: One or more disk pairs are missing from Explanation: Disk has been modified after last known
a RAID-10 disk array. status.
Response: Use MAP3111 in the PCI-X SCSI RAID Response: Use MAP3133 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

252B-9061 252B-9061 252B-9091 252B-9091

Explanation: One or more disk pairs are missing from Explanation: Incorrect disk configuration change has
a RAID-10 disk array. been detected.
Response: Use MAP3111 in the PCI-X SCSI RAID Response: Use MAP3133 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

252B-9062 252B-9062 252B-9092 252B-9092

Explanation: One or more disk pairs are missing from Explanation: Disk requires formatting before use.
a RAID-0 disk array.
Response: Use MAP3134 in the PCI-X SCSI RAID
Response: Use MAP3111 in the PCI-X SCSI RAID Controller Reference Guide for AIX .
Controller Reference Guide for AIX .
252B-9200 252B-9200
252B-9063 252B-9063
Explanation: Identify disk to be replaced.
Explanation: The maximum number of functional disk
Response: Use MAP3131 in the PCI-X SCSI RAID
arrays has been exceeded.
Controller Reference Guide for AIX .
Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .
252B-FFF3 252B-FFF3
Explanation: Disk media format bad.
252B-9073 252B-9073
Response: If the problem persists, use MAP3035 in the
Explanation: Multiple controllers connected in an
PCI-X SCSI RAID Controller Reference Guide for AIX .
invalid configuration.
Response: Use MAP3140 in the PCI-X SCSI RAID
252B-FFF4 252B-FFF4
Controller Reference Guide for AIX
Explanation: Disk drive problem.
252B-9074 252B-9074 Response: If the problem persists, use MAP3051 in the
PCI-X SCSI RAID Controller Reference Guide for AIX .
Explanation: Multiple controllers connected in an
invalid configuration. Failing Item:
Response: Use MAP3141 in the PCI-X SCSI RAID v FFC_722
Controller Reference Guide for AIX
252B-FFF6 252B-FFF6
252B-9081 252B-9081 Explanation: Disk detected recoverable error.
Explanation: Controller detected a device error during Response: If the problem persists, use MAP3150 in the
an internal media recovery. PCI-X SCSI RAID Controller Reference Guide for AIX .
Response: Use MAP3190 in the PCI-X SCSI RAID Failing Item:
Controller Reference Guide for AIX .
v FFC_722

252B-9082 252B-9082
252B-FFFA 252B-FFFA
Explanation: Controller detected a device error during
an internal media recovery. Explanation: Temporary disk bus error.

Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP0210 : General problem resolution.
Controller Reference Guide for AIX . Failing Item:
v FFC_722

294 Service request numbers

 252B-FFFE • 252D-9002

252B-FFFE 252B-FFFE 252D-3109 252D-3109

Explanation: Temporary disk bus error. Explanation: Adapter timed out a disk command.
Response: Use MAP3150 in the PCI-X SCSI RAID Response: Use MAP3150 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

252D-102E 252D-102E 252D-3110 252D-3110

Explanation: Out of alternate disk storage for storage. Explanation: Disk bus interface error.
Response: If the problem persists, use MAP3150 in the Response: Use MAP3150 in the PCI-X SCSI RAID
PCI-X SCSI RAID Controller Reference Guide for AIX . Controller Reference Guide for AIX .
Failing Item:
v FFC_722 252D-7001 252D-7001
Explanation: Temporary disk data error.
252D-3002 252D-3002 Failing Item:
Explanation: Addressed device failed to respond to v FFC_722
selection.
Response: If the problem persists, use MAP3150 in the 252D-8008 252D-8008
PCI-X SCSI RAID Controller Reference Guide for AIX .
Explanation: Permanent cache battery pack failure.
Failing Item:
Response: Use MAP3000 in the PCI-X SCSI RAID
v FFC_722 Controller Reference Guide for AIX .
Failing Item:
252D-3010 252D-3010
v FFC_2526
Explanation: Disk returned wrong response to
adapter.
252D-8009 252D-8009
Response: If the problem persists, use MAP3150 in the
Explanation: Impending cache battery pack failure.
PCI-X SCSI RAID Controller Reference Guide for AIX .
Response: Use MAP3000 in the PCI-X SCSI RAID
Failing Item:
Controller Reference Guide for AIX .
v FFC_722
Failing Item:
v FFC_2526
252D-3020 252D-3020
Explanation: Storage subsystem configuration error.
252D-9000 252D-9000
Response: Use MAP3150 in the PCI-X SCSI RAID
Explanation: Controller detected a device error during
Controller Reference Guide for AIX .
configuration discovery.
Response: Use MAP3190 in the PCI-X SCSI RAID
252D-3100 252D-3100
Controller Reference Guide for AIX .
Explanation: Adapter detected device bus interface
error.
252D-9001 252D-9001
Response: Use MAP3150 in the PCI-X SCSI RAID
Explanation: Controller detected a device error during
Controller Reference Guide for AIX .
configuration discovery.
Response: Use MAP3190 in the PCI-X SCSI RAID
252D-3101 252D-3101
Controller Reference Guide for AIX .
Explanation: Adapter detected device bus interface
error.
252D-9002 252D-9002
Response: Use MAP3150 in the PCI-X SCSI RAID
Explanation: Controller detected a device error during
Controller Reference Guide for AIX .
configuration discovery.
Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .

Service request numbers 295

252D-9008 • 252D-9032

252D-9008 252D-9008 252D-9025 252D-9025

Explanation: Controller does not support function Explanation: An incompatible disk is installed at a
expected for one or more disks. degraded disk location in the disk array.
Response: Use MAP3130 in the PCI-X SCSI RAID Response: Use MAP3110 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

252D-9010 252D-9010 252D-9026 252D-9026

Explanation: Cache data associated with attached Explanation: A previously degraded disk in the disk
disks cannot be found. array was not found at the required physical location.
Response: Use MAP3120 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

252D-9011 252D-9011 252D-9027 252D-9027

Explanation: Cache data belongs to disks other than Explanation: A disk array is or would become
those attached. degraded and the parity data is out of synchronization.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3113 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

252D-9020 252D-9020 252D-9028 252D-9028

Explanation: Two or more disks are missing from a Explanation: The maximum number of functional disk
RAID-5 disk array. arrays has been exceeded.
Response: Use MAP3111 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

252D-9021 252D-9021 252D-9029 252D-9029

Explanation: Two or more disks are missing from a Explanation: The maximum number of functional disk
RAID-5 disk array. arrays has been exceeded.
Response: Use MAP3111 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

252D-9022 252D-9022 252D-9030 252D-9030

Explanation: Two or more disks are missing from a Explanation: The disk array is degraded due to a
RAID-5 disk array. missing or failed disk.
Response: Use MAP3111 in the PCI-X SCSI RAID Response: Use MAP3110 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

252D-9023 252D-9023 252D-9031 252D-9031

Explanation: One or more disk array members are not Explanation: Automatic reconstruction initiated for the
a the required physical locations. disk array.
Response: Use MAP3012 in the PCI-X SCSI RAID Response: Use MAP3110 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

252D-9024 252D-9024 252D-9032 252D-9032

Explanation: The physical location of disk array Explanation: Disk Array is degraded due to missing
members conflict with another disk array. failed disk.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3110 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX

296 Service request numbers

 252D-9041 • 252D-9091

252D-9041 252D-9041 252D-9062 252D-9062

Explanation: Background disk array parity checking Explanation: One or more disk pairs are missing from
detected and corrected errors. a RAID-0 disk array.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3111 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

252D-9042 252D-9042 252D-9063 252D-9063

Explanation: Background Disk Array parity checking Explanation: The maximum number of functional disk
detected and corrected errors on specified disk. arrays has been exceeded.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX Controller Reference Guide for AIX .

252D-9050 252D-9050 252D-9073 252D-9073

Explanation: Required cache data cannot be located Explanation: Multiple controllers connected in an
for one or more disks. invalid configuration.
Response: Use MAP3031 in the PCI-X SCSI RAID Response: Use MAP3140 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX

252D-9051 252D-9051 252D-9074 252D-9074

Explanation: Cache data exists for more than one Explanation: Multiple controllers connected in an
missing or failed disks. invalid configuration.
Response: Use MAP3132 in the PCI-X SCSI RAID Response: Use MAP3141 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX

252D-9052 252D-9052 252D-9081 252D-9081

Explanation: Cache data exists for one or more Explanation: Controller detected a device error during
modified disks. an internal media recovery.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

252D-9054 252D-9054 252D-9082 252D-9082

Explanation: RAID controller resources are not Explanation: Controller detected a device error during
available due to previous problems. an internal media recovery.
Response: Use MAP3121 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

252D-9060 252D-9060 252D-9090 252D-9090

Explanation: One or more disk pairs are missing from Explanation: Disk has been modified after last known
a RAID-10 disk array. status.
Response: Use MAP3111 in the PCI-X SCSI RAID Response: Use MAP3133 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

252D-9061 252D-9061 252D-9091 252D-9091

Explanation: One or more disk pairs are missing from Explanation: Incorrect disk configuration change has
a RAID-10 disk array. been detected.
Response: Use MAP3111 in the PCI-X SCSI RAID Response: Use MAP3133 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

Service request numbers 297

252D-9092 • 252E-3110

v FFC_722
252D-9092 252D-9092
Explanation: Disk requires formatting before use.
252E-3002 252E-3002
Response: Use MAP3134 in the PCI-X SCSI RAID
Explanation: Addressed device failed to respond to
Controller Reference Guide for AIX .
selection.
Response: If the problem persists, use MAP3150 in the
252D-9200 252D-9200
PCI-X SCSI RAID Controller Reference Guide for AIX .
Explanation: Identify disk to be replaced.
Failing Item:
Response: Use MAP3131 in the PCI-X SCSI RAID v FFC_722
Controller Reference Guide for AIX .

252E-3010 252E-3010
252D-FFF3 252D-FFF3
Explanation: Disk returned wrong response to
Explanation: Disk media format bad. adapter.
Response: If the problem persists, use MAP3035 in the Response: If the problem persists, use MAP3150 in the
PCI-X SCSI RAID Controller Reference Guide for AIX . PCI-X SCSI RAID Controller Reference Guide for AIX .
Failing Item:
252D-FFF4 252D-FFF4
v FFC_722
Explanation: Disk drive problem.
Response: If the problem persists, use MAP3051 in the 252E-3020 252E-3020
PCI-X SCSI RAID Controller Reference Guide for AIX .
Explanation: Storage subsystem configuration error.
Failing Item:
Response: Use MAP3150 in the PCI-X SCSI RAID
v FFC_722 Controller Reference Guide for AIX .

252D-FFF6 252D-FFF6 252E-3100 252E-3100

Explanation: Disk detected recoverable error. Explanation: Adapter detected device bus interface
Response: If the problem persists, use MAP3150 in the error.
PCI-X SCSI RAID Controller Reference Guide for AIX . Response: Use MAP3150 in the PCI-X SCSI RAID
Failing Item: Controller Reference Guide for AIX .
v FFC_722
252E-3101 252E-3101
252D-FFFA 252D-FFFA Explanation: Adapter detected device bus interface
error.
Explanation: Temporary disk bus error.
Response: Use MAP3150 in the PCI-X SCSI RAID
Response: Use MAP0210 : General problem resolution.
Controller Reference Guide for AIX .
Failing Item:
v FFC_722 252E-3109 252E-3109
Explanation: Adapter timed out a disk command.
252D-FFFE 252D-FFFE
Response: Use MAP3150 in the PCI-X SCSI RAID
Explanation: Temporary disk bus error. Controller Reference Guide for AIX .
Response: Use MAP3150 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . 252E-3110 252E-3110
Explanation: Disk bus interface error.
252E-102E 252E-102E
Response: Use MAP3150 in the PCI-X SCSI RAID
Explanation: Out of alternate disk storage for storage. Controller Reference Guide for AIX .
Response: If the problem persists, use MAP3150 in the
PCI-X SCSI RAID Controller Reference Guide for AIX .
Failing Item:

298 Service request numbers

 252E-7001 • 252E-9025

252E-7001 252E-7001 252E-9010 252E-9010

Explanation: Temporary disk data error. Explanation: Cache data associated with attached
disks cannot be found.
Failing Item:
v FFC_722 Response: Use MAP3120 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .

252E-8008 252E-8008
252E-9011 252E-9011
Explanation: Permanent cache battery pack failure.
Explanation: Cache data belongs to disks other than
Response: Use MAP3000 in the PCI-X SCSI RAID those attached.
Controller Reference Guide for AIX
Response: Use MAP3190 in the PCI-X SCSI RAID
Failing Item: Controller Reference Guide for AIX .
v FFC_2D06
252E-9020 252E-9020
252E-8009 252E-8009
Explanation: Two or more disks are missing from a
Explanation: Impending cache battery pack failure. RAID-5 disk array.

Response: Use MAP3000 in the PCI-X SCSI RAID Response: Use MAP3111 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

Failing Item:
v FFC_2D06 252E-9021 252E-9021
Explanation: Two or more disks are missing from a
252E-9000 252E-9000 RAID-5 disk array.

Explanation: Controller detected a device error during Response: Use MAP3111 in the PCI-X SCSI RAID
configuration discovery. Controller Reference Guide for AIX .

Response: Use MAP3190 in the PCI-X SCSI RAID

Controller Reference Guide for AIX . 252E-9022 252E-9022
Explanation: Two or more disks are missing from a
252E-9001 252E-9001 RAID-5 disk array.

Explanation: Controller detected a device error during Response: Use MAP3111 in the PCI-X SCSI RAID
configuration discovery. Controller Reference Guide for AIX .

Response: Use MAP3190 in the PCI-X SCSI RAID

Controller Reference Guide for AIX . 252E-9023 252E-9023
Explanation: One or more disk array members are not
252E-9002 252E-9002 a the required physical locations.

Explanation: Controller detected a device error during Response: Use MAP3012 in the PCI-X SCSI RAID
configuration discovery. Controller Reference Guide for AIX .

Response: Use MAP3190 in the PCI-X SCSI RAID

Controller Reference Guide for AIX . 252E-9024 252E-9024
Explanation: The physical location of disk array
252E-9008 252E-9008 members conflict with another disk array.

Explanation: Controller does not support function Response: Use MAP3190 in the PCI-X SCSI RAID
expected for one or more disks. Controller Reference Guide for AIX .

Response: Use MAP3130 in the PCI-X SCSI RAID

Controller Reference Guide for AIX . 252E-9025 252E-9025
Explanation: An incompatible disk is installed at a
degraded disk location in the disk array.
Response: Use MAP3110 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .

Service request numbers 299

252E-9026 • 252E-9062

252E-9026 252E-9026 252E-9042 252E-9042

Explanation: A previously degraded disk in the disk Explanation: Background Disk Array parity checking
array was not found at the required physical location. detected and corrected errors on specified disk.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX

252E-9027 252E-9027 252E-9050 252E-9050

Explanation: A disk array is or would become Explanation: Required cache data cannot be located
degraded and the parity data is out of synchronization. for one or more disks.
Response: Use MAP3113 in the PCI-X SCSI RAID Response: Use MAP3031 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

252E-9028 252E-9028 252E-9051 252E-9051

Explanation: The maximum number of functional disk Explanation: Cache data exists for more than one
arrays has been exceeded. missing or failed disks.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3132 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

252E-9029 252E-9029 252E-9052 252E-9052

Explanation: The maximum number of functional disk Explanation: Cache data exists for one or more
arrays has been exceeded. modified disks.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

252E-9030 252E-9030 252E-9054 252E-9054

Explanation: The disk array is degraded due to a Explanation: RAID controller resources are not
missing or failed disk. available due to previous problems.
Response: Use MAP3110 in the PCI-X SCSI RAID Response: Use MAP3121 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

252E-9031 252E-9031 252E-9060 252E-9060

Explanation: Automatic reconstruction initiated for the Explanation: One or more disk pairs are missing from
disk array. a RAID-10 disk array.
Response: Use MAP3110 in the PCI-X SCSI RAID Response: Use MAP3111 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

252E-9032 252E-9032 252E-9061 252E-9061

Explanation: Disk Array is degraded due to missing Explanation: One or more disk pairs are missing from
failed disk. a RAID-10 disk array.
Response: Use MAP3110 in the PCI-X SCSI RAID Response: Use MAP3111 in the PCI-X SCSI RAID
Controller Reference Guide for AIX Controller Reference Guide for AIX .

252E-9041 252E-9041 252E-9062 252E-9062

Explanation: Background disk array parity checking Explanation: One or more disk pairs are missing from
detected and corrected errors. a RAID-0 disk array.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3111 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

300 Service request numbers

 252E-9063 • 256E-2101

252E-9063 252E-9063 252E-9200 252E-9200

Explanation: The maximum number of functional disk Explanation: Identify disk to be replaced.
arrays has been exceeded.
Response: Use MAP3131 in the PCI-X SCSI RAID
Response: Use MAP3190 in the PCI-X SCSI RAID Controller Reference Guide for AIX .
Controller Reference Guide for AIX .
252E-FFF3 252E-FFF3
252E-9073 252E-9073
Explanation: Disk media format bad.
Explanation: Multiple controllers connected in an
Response: If the problem persists, use MAP3035 in the
invalid configuration.
PCI-X SCSI RAID Controller Reference Guide for AIX .
Response: Use MAP3140 in the PCI-X SCSI RAID
Controller Reference Guide for AIX
252E-FFF4 252E-FFF4
Explanation: Disk drive problem.
252E-9074 252E-9074
Response: If the problem persists, use MAP3051 in the
Explanation: Multiple controllers connected in an
PCI-X SCSI RAID Controller Reference Guide for AIX .
invalid configuration.
Failing Item:
Response: Use MAP3141 in the PCI-X SCSI RAID
Controller Reference Guide for AIX v FFC_722

252E-9081 252E-9081 252E-FFF6 252E-FFF6

Explanation: Controller detected a device error during Explanation: Disk detected recoverable error.
an internal media recovery. Response: If the problem persists, use MAP3150 in the
Response: Use MAP3190 in the PCI-X SCSI RAID PCI-X SCSI RAID Controller Reference Guide for AIX .
Controller Reference Guide for AIX . Failing Item:
v FFC_722
252E-9082 252E-9082
Explanation: Controller detected a device error during 252E-FFFA 252E-FFFA
an internal media recovery.
Explanation: Temporary disk bus error.
Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Response: If the problem persists, use MAP3150 in the
PCI-X SCSI RAID Controller Reference Guide for AIX .

252E-9090 252E-9090 Failing Item:

v FFC_722
Explanation: Disk has been modified after last known
status.
252E-FFFE 252E-FFFE
Response: Use MAP3133 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Explanation: Temporary disk bus error.
Response: Use MAP3150 in the PCI-X SCSI RAID
252E-9091 252E-9091 Controller Reference Guide for AIX .
Explanation: Incorrect disk configuration change has
been detected. 256E-2101 256E-2101

Response: Use MAP3133 in the PCI-X SCSI RAID Explanation: Error log analysis indicates an adapter
Controller Reference Guide for AIX . failure.
Response: Use MAP0210 : General problem resolution,
252E-9092 252E-9092 located in your host server service guide.
Explanation: Disk requires formatting before use. Failing Item:
Response: Use MAP3134 in the PCI-X SCSI RAID v FFC_256E
Controller Reference Guide for AIX .

Service request numbers 301

256E-2103 • 256E-2610

256E-2103 256E-2103 256E-2505 256E-2505

Explanation: Error log analysis indicates a hardware Explanation: Internal wrap test failure
error.
Response: Use MAP0210 : General problem resolution,
Response: Use MAP0210 : General problem resolution, located in your host server service guide.
located in your host server service guide.
Failing Item:
Failing Item: v FFC_256E
v FFC_256E v FFC_221
v FFC_221
256E-2506 256E-2506
256E-2202 256E-2202
Explanation: Internal wrap test failure
Explanation: Error log analysis indicates an adapter
Response: Use MAP0210 : General problem resolution,
failure.
located in your host server service guide.
Response: Use MAP0210 : General problem resolution,
Failing Item:
located in your host server service guide.
v FFC_256E
Failing Item:
v FFC_256E
256E-2507 256E-2507
Explanation: Internal wrap test failure
256E-2501 256E-2501
Response: Use MAP0210 : General problem resolution,
Explanation: Register Test Failed
located in your host server service guide.
Response: Use MAP0210 : General problem resolution,
Failing Item:
located in your host server service guide.
v FFC_256E
Failing Item:
v FFC_256E
256E-2511 256E-2511
Explanation: Enhanced error handling f ailure on bus.
256E-2502 256E-2502
Response: Use MAP0210 : General problem resolution,
Explanation: External wrap test failure
located in your host server service guide.
Response: Use MAP0210 : General problem resolution,
Failing Item:
located in your host server service guide.
v FFC_221
Failing Item:
v FFC_256E
256E-2601 256E-2601
Explanation: Registers test failure
256E-2503 256E-2503
Response: Use MAP0210 : General problem resolution,
Explanation: External wrap test failure
located in your host server service guide.
Response: Use MAP0210 : General problem resolution,
Failing Item:
located in your host server service guide.
v FFC_256E
Failing Item:
v FFC_221
v FFC_256E

256E-2610 256E-2610
256E-2504 256E-2504
Explanation: Interrupt test failure
Explanation: External wrap test failure
Response: Use MAP0210 : General problem resolution,
Response: Use MAP0210 : General problem resolution, located in your host server service guide.
located in your host server service guide.
Failing Item:
Failing Item:
v FFC_256E
v FFC_256E
v FFC_221

302 Service request numbers

 256E-2612 • 2E6-102

Guide and Maintenance Information for the SSA

256E-2612 256E-2612
adapter.
Explanation: Enhanced error handling failure while
testing the adapter.
2A005 2A005
Response: Use MAP0210 : General problem resolution,
Explanation: Async code 05 was received. This code
located in your host server service guide.
indicates that a disk drive module detected the loss of
Failing Item: redundant power or cooling.
v FFC_256E Response: Refer to the SRN table in the Service Guide
v FFC_221 for the unit containing the disk drive.

28PAA 28PAA 2A006 2A006

Explanation: An SSA Threshold Exceeded link error Explanation: Async code 06 was received. This code
was detected. indicates that a disk drive module detected the loss of
redundant power or cooling.
Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter. Response: Refer to the SRN table in the Service Guide
Note: for the unit containing the disk drive.
P denotes the adapter port number.
2A106 2A106
AA denotes the SSA address.
Explanation: Async code 06 was received. This code
indicates that multiple disk drive modules detected loss
29PAA 29PAA
of redundant power or cooling.
Explanation: An SSA Threshold Exceeded link error
Response: Refer to the SRN table in the Service Guide
was detected.
for the unit containing the disk drive.
Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter.
2A206 2A206
Note:
Explanation: A disk drive module detected that one of
P denotes the adapter port number.
its SSA links failed the POST.
AA denotes the SSA address.
Response: Refer to the SRN tablein the Service Guide
for the unit containing the disk drive.
2A002 2A002
Explanation: Async code 02 was received. Probably, a 2FFFF 2FFFF
software error occurred.
Explanation: An async code that is not valid was
Response: Refer to the SRN table in the Service Guide received.
for the unit containing the disk drive and the User's
Response: Refer to the SRN table in the Service Guide
Guide and Maintenance Information for the SSA
for the unit containing the disk drive and the User's
adapter.
Guide and Maintenance Information for the SSA
adapter.
2A003 2A003
Explanation: Async code 03 was received. Probably, a 2E6-101 2E6-101
software error occurred.
Explanation: Enhanced error handling failure on the
Response: Refer to the SRN table in the Service Guide bus.
for the unit containing the disk drive and the User's
Failing Item:
Guide and Maintenance Information for the SSA
adapter. v FFC_221

2A004 2A004 2E6-102 2E6-102

Explanation: Async code 04 was received. Probably, a Explanation: Enhanced error handling failure on a
software error occurred. PCI-PCI Bridge.

Response: Refer to the SRN table in the Service Guide Failing Item:
for the unit containing the disk drive and the User's v FFC_293

Service request numbers 303

2E6-103 • 2E6-225

2E6-103 2E6-103 2E6-219 2E6-219

Explanation: Enhanced error handling failure on the Explanation: SCSI parity error.
adapter.
Response: Go to MAP0050 : SCSI Bus Problems.
Failing Item:
Failing Item:
v FFC_2E6
v FFC_2E6
v FFC_221

2E6-220 2E6-220
2E6-212 2E6-212
Explanation: SCSI FIFO flags error.
Explanation: FIFO empty bit set.
Failing Item:
Failing Item:
v FFC_2E6
v FFC_2E6

2E6-221 2E6-221
2E6-213 2E6-213
Explanation: Miscompare during the write/read of the
Explanation: FIFO empty bit clear. configuration register.
Failing Item: Failing Item:
v FFC_2E6 v FFC_2E6
v FFC_221
2E6-214 2E6-214
Explanation: FIFO full bit set. 2E6-222 2E6-222
Failing Item: Explanation: Error during the write/read of the
v FFC_2E6 memory register.
Failing Item:
2E6-215 2E6-215 v FFC_2E6
Explanation: FIFO full bit clear.
2E6-223 2E6-223
Failing Item:
v FFC_2E6 Explanation: Miscompare during the write/read of the
memory I/O register.

2E6-216 2E6-216 Response: Go to MAP0050 : SCSI Bus Problems.

Explanation: FIFO data miscompare. Failing Item:

v FFC_2E6
Failing Item:
v FFC_2E6
2E6-224 2E6-224

2E6-217 2E6-217 Explanation: SCSI configuration register read or write

error.
Explanation: SCSI FIFO data miscompare.
Failing Item:
Failing Item:
v FFC_2E6
v FFC_2E6
v FFC_221

2E6-218 2E6-218
2E6-225 2E6-225
Explanation: SCSI FIFO underflow.
Explanation: Adapter POST failed.
Failing Item:
Failing Item:
v FFC_2E6
v FFC_2E6

304 Service request numbers

 2E6-226 • 2E7-103

2E6-226 2E6-226 2E6-801 2E6-801

Explanation: SCSI wrap or PTC failure. Explanation: Error log analysis indicates a terminator
problem.
Response: Go to MAP0050 : SCSI Bus Problems.
Response: Run the diagnostics on the adapter in
system verification mode. If an SRN is reported, use
2E6-227 2E6-227
the SRN to resolve the problem. If an SRN is not
Explanation: SCSI adapter test failure. reported, use the SCSI service hints in General SCSI
configuration checks to resolve the problem.
Failing Item:
v FFC_2E6
2E6-802 2E6-802
v FFC_221
Explanation: Error log analysis indicates that multiple
attempts to reset the SCSI bus have timed out.
2E6-230 2E6-230
Response: Run the diagnostics on the adapter in
Explanation: Arbitration test failed. system verification mode. If an SRN is reported, use
Response: Go to MAP0050 : SCSI Bus Problems. the SRN to resolve the problem. If an SRN is not
reported, use the SCSI service hints in

2E6-231 2E6-231 General SCSI configuration checks to resolve the

problem.
Explanation: Function could not complete.
Response: Go to MAP0050 : SCSI Bus Problems. 2E6-803 2E6-803
Explanation: Error log analysis indicates that multiple
2E6-232 2E6-232 SCSI bus errors have occurred.
Explanation: SCSI bus data miscompare. Response: Run the diagnostics on the adapter in
Response: Go to MAP0050 : SCSI Bus Problems. system verification mode. If an SRN is reported, use
the SRN to resolve the problem. If an SRN is not
reported, use the SCSI service hints in General SCSI
2E6-240 2E6-240 configuration checks to resolve the problem.
Explanation: No terminal power.
Response: Go to MAP0050 : SCSI Bus Problems. 2E7-101 2E7-101
Explanation: Enhanced error handling failure on the
2E6-242 2E6-242 bus.

Explanation: SCSI bus problem. Failing Item:

v FFC_221
Response: Go to MAP0050 : SCSI Bus Problems.

2E7-102 2E7-102
2E6-301 2E6-301
Explanation: Enhanced error handling failure on a
Explanation: The parent device open failed. PCI-PCI Bridge.
Failing Item: Failing Item:
v FFC_2E6 v FFC_293
v FFC_221
2E7-103 2E7-103
2E6-701 2E6-701
Explanation: Enhanced error handling failure on the
Explanation: Error log analysis indicates a PCI SCSI adapter.
adapter failure.
Failing Item:
Failing Item: v FFC_2E7
v FFC_2E6 v FFC_221

Service request numbers 305

2E7-212 • 2E7-227

2E7-212 2E7-212 2E7-221 2E7-221

Explanation: FIFO empty bit set. Explanation: Miscompare during the write/read of the
configuration register.
Failing Item:
v FFC_2E7 Failing Item:
v FFC_2E7
2E7-213 2E7-213 v FFC_221

Explanation: FIFO empty bit clear.

2E7-222 2E7-222
Failing Item:
Explanation: Error during the write/read of the
v FFC_2E7
memory register.
Failing Item:
2E7-214 2E7-214
v FFC_2E7
Explanation: FIFO full bit set.
Failing Item: 2E7-223 2E7-223
v FFC_2E7
Explanation: Miscompare during the write/read of the
memory I/O register.
2E7-215 2E7-215
Response: Go to MAP0050 : SCSI Bus Problems.
Explanation: FIFO full bit clear.
Failing Item:
Failing Item: v FFC_2E7
v FFC_2E7
2E7-224 2E7-224
2E7-216 2E7-216
Explanation: SCSI configuration register read or write
Explanation: FIFO data miscompare. error.

Failing Item: Failing Item:

v FFC_2E7 v FFC_2E7
v FFC_221
2E7-217 2E7-217
Explanation: SCSI FIFO data miscompare. 2E7-225 2E7-225

Failing Item: Explanation: Adapter POST failed.

v FFC_2E7 Failing Item:

v FFC_2E7
2E7-218 2E7-218
Explanation: SCSI FIFO underflow. 2E7-226 2E7-226

Failing Item: Explanation: SCSI wrap or PTC failure.

v FFC_2E7 Response: Go to MAP0050 : SCSI Bus Problems.

2E7-219 2E7-219 2E7-227 2E7-227

Explanation: SCSI parity error. Explanation: SCSI adapter test failure.

Response: Go to MAP0050 : SCSI Bus Problems. Failing Item:

v FFC_2E7
2E7-220 2E7-220 v FFC_221
Explanation: SCSI FIFO flags error.
Failing Item:
v FFC_2E7

306 Service request numbers

 2E7-230 • 2D07-713

reported, use the SCSI service hints in

2E7-230 2E7-230
General SCSI configuration checks to resolve the
Explanation: Arbitration test failed.
problem.
Response: Go to MAP0050 : SCSI Bus Problems.
2E7-803 2E7-803
2E7-231 2E7-231
Explanation: Error log analysis indicates that multiple
Explanation: Function could not complete. SCSI bus errors have occurred.
Response: Go to MAP0050 : SCSI Bus Problems. Response: Run the diagnostics on the adapter in
system verification mode. If an SRN is reported, use
the SRN to resolve the problem. If an SRN is not
2E7-232 2E7-232
reported, use the SCSI service hints in General SCSI
Explanation: SCSI bus data miscompare. configuration checks to resolve the problem.

Response: Go to MAP0050 : SCSI Bus Problems.

2EF-101 2EF-101
2E7-240 2E7-240 Explanation: Post indicates an adapter failure.
Explanation: No terminal power. Failing Item:
Response: Go to MAP0050 : SCSI Bus Problems. v FFC_751

2E7-242 2E7-242 2D07-101 2D07-101

Explanation: SCSI bus problem. Explanation: Adapter configuration error.

Response: Go to MAP0050 : SCSI Bus Problems. Failing Item:

v FFC_2D07
2E7-301 2E7-301
2D07-710 2D07-710
Explanation: Configuration open failed for parent bus.
Explanation: Permanent adapter failure.
Failing Item:
v FFC_2E7 Failing Item:
v FFC_2D07
2E7-701 2E7-701
2D07-711 2D07-711
Explanation: Error log analysis indicates a PCI SCSI
adapter failure. Explanation: Adapter failure.
Failing Item: Failing Item:
v FFC_2E7 v FFC_2D07

2E7-801 2E7-801 2D07-712 2D07-712

Explanation: Error log analysis indicates a terminator Explanation: Adapter device bus configuration error.
problem.
Response: PCI-X Dual Channel Ultra320 SCSI
Response: Run the diagnostics on the adapter in Adapter. Use MAP3150 : SCSI Bus Problems. PCI-X
system verification mode. If an SRN is reported, use Ultra320 SCSI RAID: Use MAP3150 in the PCI-X SCSI
the SRN to resolve the problem. If an SRN is not RAID Controller Reference Guide for AIX .
reported, use the SCSI service hints in General SCSI
Failing Item:
configuration checks to resolve the problem.
v FFC_2D07

2E7-802 2E7-802
2D07-713 2D07-713
Explanation: Error log analysis indicates that multiple
attempts to reset the SCSI bus have timed out. Explanation: Adapter failure.

Response: Run the diagnostics on the adapter in Failing Item:

system verification mode. If an SRN is reported, use v FFC_2D07
the SRN to resolve the problem. If an SRN is not

Service request numbers 307

2D07-714 • 2D0B-713

2D07-714 2D07-714 2D07-721 2D07-721

Explanation: Temporary adapter failure. Explanation: Temporary adapter detected device bus
failure.
Failing Item:
v FFC_2D07 Response: For a PCI-X Dual Channel Ultra320 SCSI
adapter, use MAP3150 : SCSI Bus Problems. For a
PCI-X Ultra320 SCSI RAID adapter, use MAP3150 in
2D07-715 2D07-715 the PCI-X SCSI RAID Controller Reference Guide for
Explanation: Temporary adapter failure. AIX .

Failing Item:
2D07-722 2D07-722
v FFC_2D07
Explanation: Device bus interface problem.
2D07-716 2D07-716 Failing Item:
Explanation: PCI bus error detected by EEH. v FFC_2D07

Failing Item:
2D07-723 2D07-723
v FFC_2D07
v FFC_293 Explanation: Device bus interface problem.
Response: Use MAP0054 : PCI-X SCSI Bus Problems
2D07-717 2D07-717
Explanation: PCI bus error detected by adapter. 2D07-724 2D07-724

Failing Item: Explanation: Temporary device bus interface problem.

v FFC_2D07 Failing Item:

v FFC_293 v FFC_2D07

2D07-718 2D07-718 2D07-725 2D07-725

Explanation: Temporary PCI bus error detected by Explanation: Temporary device bus interface problem.
adapter
Response: Use MAP0054 : PCI-X SCSI Bus Problems
Failing Item:
v FFC_2D07 2D0B-101 2D0B-101
v FFC_293
Explanation: Adapter configuration error.
Response: Use MAP0210 : General Problem
2D07-719 2D07-719
Resolution, located in your host system service guide.
Explanation: Device bus termination power lost or not
Failing Item:
detected
v FFC_2D0B
Response: PCI-X Dual Channel Ultra320 SCSI
Adapter. Use MAP3150 : SCSI Bus Problems. PCI-X
Ultra320 SCSI RAID: Use MAP3150 in the PCI-X SCSI 2D0B-710 2D0B-710
RAID Controller Reference Guide for AIX . Explanation: Permanent controller failure.
Response: Use MAP0210 : General Problem
2D07-720 2D07-720 Resolution, located in your host system service guide.
Explanation: Adapter device bus configuration error. Failing Item:
Response: For a PCI-X Dual Channel Ultra320 SCSI v FFC_2D0B
adapter, use MAP3150 : SCSI Bus Problems. For a
PCI-X Ultra320 SCSI RAID adapter, use MAP3150 in
2D0B-713 2D0B-713
the PCI-X SCSI RAID Controller Reference Guide for
AIX . Explanation: Controller failure.
Response: Use MAP0210 : General Problem
Resolution, located in your host system service guide.

308 Service request numbers

 2D0B-720 • 2E01-202

Failing Item:
2E01-106 2E01-106
v FFC_2D0B
Explanation: External Wrap with IP Checksum Test
Failure
2D0B-720 2D0B-720
Response: Go to MAP0210 : General Problem
Explanation: Controller device bus configuration error. Resolution located in the host server's service guide.
Response: Use MAP3150 , located in the SAS RAID Failing Item:
Controller Reference Guide for AIX, order number
v FFC_2E01
SA76-0112 .

2E01-107 2E01-107
2E01-101 2E01-101
Explanation: External Wrap with TCP Checksum Test
Explanation: Register Test Failure
Failure
Response: Go to MAP0210 : General Problem
Response: Go to MAP0210 : General Problem
Resolution located in the host server's service guide.
Resolution located in the host server's service guide.
Failing Item:
Failing Item:
v FFC_2E01
v FFC_2E01

2E01-102 2E01-102
2E01-108 2E01-108
Explanation: VPD Checksum Test Failure
Explanation: Network link test failure.
Response: Go to MAP0210 : General Problem
Response: Go to MAP0210 : General Problem
Resolution located in the host server's service guide.
Resolution located in the host server's service guide.
Failing Item:
Failing Item:
v FFC_2E01
v FFC_2E01

2E01-103 2E01-103
2E01-109 2E01-109
Explanation: Flash Test Failure
Explanation: Network link test failure.
Response: Go to MAP0210 : General Problem
Response: Go to MAP0210 : General Problem
Resolution located in the host server's service guide.
Resolution located in the host server's service guide.
Failing Item:
Failing Item:
v FFC_2E01
v FFC_2E01

2E01-104 2E01-104
2E01-201 2E01-201
Explanation: Internal Wrap Test Failure
Explanation: Enhanced Error Handling Failure
Response: Go to MAP0210 : General Problem
Response: Go to MAP0210 : General Problem
Resolution located in the host server's service guide.
Resolution located in the host server's service guide.
Failing Item:
Failing Item:
v FFC_2E01
v FFC_2E01

2E01-105 2E01-105
2E01-202 2E01-202
Explanation: External Wrap Test Failure
Explanation: Network link test failure.
Response: Go to MAP0210 : General Problem
Response: Go to MAP0210 : General Problem
Resolution located in the host server's service guide.
Resolution located in the host server's service guide.
Failing Item:
Failing Item:
v FFC_2E01
v FFC_2E01

Service request numbers 309

2E01-601 • 2E02-108

2E01-601 2E01-601 2E02-103 2E02-103

Explanation: Error log analysis indicates a hardware Explanation: Flash Test Failure
error.
Response: Go to MAP0210 : General Problem
Response: Go to MAP0210 : General Problem Resolution located in the host server's service guide.
Resolution located in the host server's service guide.
Failing Item:
Failing Item: v FFC_2E02
v FFC_2E01
2E02-104 2E02-104
2E01-602 2E01-602
Explanation: Internal Wrap Test Failure
Explanation: Error log analysis indicates an EEH error.
Response: Go to MAP0210 : General Problem
Response: Go to MAP0210 : General Problem Resolution located in the host server's service guide.
Resolution located in the host server's service guide.
Failing Item:
Failing Item: v FFC_2E02
v FFC_2E01
2E02-105 2E02-105
2E01-603 2E01-603
Explanation: External Wrap Test Failure
Explanation: Error log analysis indicates an EEPROM
Response: Go to MAP0210 : General Problem
error.
Resolution located in the host server's service guide.
Response: Go to MAP0210 : General Problem
Failing Item:
Resolution located in the host server's service guide.
v FFC_2E02
Failing Item:
v FFC_2E01
2E02-106 2E02-106
Explanation: External Wrap with IP Checksum Test
2E01-604 2E01-604
Failure
Explanation: Error log analysis indicates transmission
Response: Go to MAP0210 : General Problem
errors.
Resolution located in the host server's service guide.
Response: Go to MAP0210 : General Problem
Failing Item:
Resolution located in the host server's service guide.
v FFC_2E02
Failing Item:
v FFC_2E01
2E02-107 2E02-107
Explanation: External Wrap with TCP Checksum Test
2E02-101 2E02-101
Failure
Explanation: Register Test Failure
Response: Go to MAP0210 : General Problem
Response: Go to MAP0210 : General Problem Resolution located in the host server's service guide.
Resolution located in the host server's service guide.
Failing Item:
Failing Item: v FFC_2E02
v FFC_2E02
2E02-108 2E02-108
2E02-102 2E02-102
Explanation: Network link test failure.
Explanation: VPD Checksum Test Failure
Response: Go to MAP0210 : General Problem
Response: Go to MAP0210 : General Problem Resolution located in the host server's service guide.
Resolution located in the host server's service guide.
Failing Item:
Failing Item: v FFC_2E02
v FFC_2E02

310 Service request numbers

 2E02-109 • 2E03-107

2E02-109 2E02-109 2E02-604 2E02-604

Explanation: Network link test failure. Explanation: Error log analysis indicates transmission
errors.
Response: Go to MAP0210 : General Problem
Resolution located in the host server's service guide. Response: Go to MAP0210 : General Problem
Resolution located in the host server's service guide.
Failing Item:
v FFC_2E02 Failing Item:
v FFC_2E02
2E02-201 2E02-201
2E03-101 2E03-101
Explanation: Enhanced Error Handling Failure
Explanation: Failure to initialize due to a self-test
Response: Go to MAP0210 : General Problem
failure
Resolution located in the host server's service guide.
Failing Item:
Failing Item:
v FFC_2E03
v FFC_2E02

2E03-102 2E03-102
2E02-202 2E02-202
Explanation: Internal Wrap Test Failure (10Gbps)
Explanation: Network link test failure.
Failing Item:
Response: Go to MAP0210 : General Problem
Resolution located in the host server's service guide. v FFC_2E03

Failing Item:
2E03-103 2E03-103
v FFC_2E02
Explanation: External Wrap Test Failure (10Gbps)
2E02-601 2E02-601 Failing Item:
Explanation: Error log analysis indicates a hardware v FFC_2E03
error.
Response: Go to MAP0210 : General Problem 2E03-104 2E03-104
Resolution located in the host server's service guide. Explanation: Failure to initialize due to a problem
Failing Item: while reading the EEPROM on the adapter
v FFC_2E02 Failing Item:
v FFC_2E03
2E02-602 2E02-602
Explanation: Error log analysis indicates an EEH error. 2E03-105 2E03-105

Response: Go to MAP0210 : General Problem Explanation: Failure to initialize due to a physical

Resolution located in the host server's service guide. Interface test failure

Failing Item: Failing Item:

v FFC_2E02 v FFC_2E03

2E02-603 2E02-603 2E03-106 2E03-106

Explanation: Error log analysis indicates an EEPROM Explanation: External IP Wrap Test Failure (10Gbps)
error. Failing Item:
Response: Go to MAP0210 : General Problem v FFC_2E03
Resolution located in the host server's service guide.
Failing Item: 2E03-107 2E03-107
v FFC_2E02 Explanation: External UDP Wrap Test Failure
(10Gbps)
Failing Item:

Service request numbers 311

2E03-108 • 2E04-107

v FFC_2E03
2E03-602 2E03-602
Explanation: Error log analysis indicates that an
2E03-108 2E03-108
adapter error has occurred.
Explanation: External TCP Wrap Test Failure (10Gbps)
Failing Item:
Failing Item: v FFC_2E03
v FFC_2E03
2E04-101 2E04-101
2E03-109 2E03-109
Explanation: Failure to initialize due to a self-test
Explanation: External Wrap Loopback Test Failure failure
(10Gbps)
Failing Item:
Failing Item: v FFC_2E04
v FFC_2E03
2E04-102 2E04-102
2E03-110 2E03-110
Explanation: Internal Wrap Test Failure (10Gbps)
Explanation: External Link Test Failure (10Gbps)
Failing Item:
Failing Item: v FFC_2E04
v FFC_2E03
2E04-103 2E04-103
2E03-111 2E03-111
Explanation: External Wrap Test Failure (10Gbps)
Explanation: Failure to initialize due to a EEH Failure
Failing Item:
Failing Item: v FFC_2E04
v FFC_2E03
2E04-104 2E04-104
2E03-201 2E03-201
Explanation: Failure to initialize due to a problem
Explanation: Error log analysis indicates that an while reading the EEPROM on the adapter
adapter error has occurred.
Failing Item:
Failing Item: v FFC_2E04
v FFC_2E03
v FFC_221 2E04-105 2E04-105
Explanation: Failure to initialize due to a physical
2E03-202 2E03-202 Interface test failure
Explanation: External Link Test Failure without Failing Item:
External Wrap Test (10Gbps)
v FFC_2E04
Failing Item:
v FFC_2E03 2E04-106 2E04-106
v FFC_221
Explanation: External IP Wrap Test Failure (10Gbps)
Failing Item:
2E03-601 2E03-601
v FFC_2E04
Explanation: Error log analysis indicates that a fatal
error has occurred.
2E04-107 2E04-107
Failing Item:
Explanation: External UDP Wrap Test Failure
v FFC_2E03
(10Gbps)
Failing Item:
v FFC_2E04

312 Service request numbers

 2E04-108 • 2E12-606

v FFC_2E04
2E04-108 2E04-108
Explanation: External TCP Wrap Test Failure (10Gbps)
2E12-201 2E12-201
Failing Item:
Explanation: Adapter configuration error.
v FFC_2E04
Failing Item:
v FFC_2E12
2E04-109 2E04-109
v FFC_221
Explanation: External Wrap Loopback Test Failure
(10Gbps)
2E12-601 2E12-601
Failing Item:
Explanation: Error log analysis indicates adapter
v FFC_2E04
failure.
Failing Item:
2E04-110 2E04-110
v FFC_2E12
Explanation: External Link Test Failure (10Gbps)
Failing Item: 2E12-602 2E12-602
v FFC_2E04
Explanation: Error log analysis indicates an error
attention condition.
2E04-111 2E04-111
Failing Item:
Explanation: Failure to initialize due to a EEH Failure v FFC_2E12
Failing Item:
v FFC_2E04 2E12-603 2E12-603
Explanation: Error log analysis indicates that the
2E04-201 2E04-201 microcode could not be loaded on the adapter.
Explanation: Error log analysis indicates that an Failing Item:
adapter error has occurred. v FFC_2E12
Failing Item:
v FFC_2E04 2E12-604 2E12-604
v FFC_221 Explanation: Error log analysis indicates a permanent
adapter failure.
2E04-202 2E04-202 Failing Item:
Explanation: External Link Test Failure without v FFC_2E12
External Wrap Test (10Gbps)
Failing Item: 2E12-605 2E12-605
v FFC_2E04 Explanation: Error log analysis indicates permanent
v FFC_221 adapter failure is reported on the other port of this
adapter.
2E04-601 2E04-601 Failing Item:
Explanation: Error log analysis indicates that a fatal v FFC_2E12
error has occurred.
Failing Item: 2E12-606 2E12-606
v FFC_2E04 Explanation: Error log analysis indicates adapter
failure.
2E04-602 2E04-602 Failing Item:
Explanation: Error log analysis indicates that an v FFC_2E12
adapter error has occurred.
Failing Item:

Service request numbers 313

2E12-701 • 2E20-702

2E12-701 2E12-701 2E20-604 2E20-604

Explanation: Error log analysis indicates permanent Explanation: Error log analysis indicates a permanent
adapter failure. adapter failure.
Failing Item: Response: Go to MAP0210 : General Problem
v FFC_2E12 Resolution located in the host server's service guide.
v FFC_221 Failing Item:
v FFC_2E20
2E12-702 2E12-702
Explanation: Error log analysis indicates permanent 2E20-605 2E20-605
adapter failure is reported on the other port of this Explanation: Error log analysis indicates permanent
adapter. adapter failure is reported on the other port of this
Failing Item: adapter.
v FFC_2E12 Response: Go to MAP0210 : General Problem
v FFC_221 Resolution located in the host server's service guide.
Failing Item:
2E20-201 2E20-201 v FFC_2E20
Explanation: Adapter configuration error.
2E20-606 2E20-606
Response: Go to MAP0210 : General Problem
Resolution located in the host server's service guide. Explanation: Error log analysis indicates adapter
failure.
Failing Item:
v FFC_2E20 Response: Go to MAP0210 : General Problem
Resolution located in the host server's service guide.
v FFC_221
Failing Item:
2E20-601 2E20-601 v FFC_2E20

Explanation: Error log analysis indicates adapter

failure. 2E20-701 2E20-701

Response: Go to MAP0210 : General Problem Explanation: Error log analysis indicates permanent
Resolution located in the host server's service guide. adapter failure.

Failing Item: Response: Go to MAP0210 : General Problem

Resolution located in the host server's service guide.
v FFC_2E20
Failing Item:
2E20-602 2E20-602 v FFC_2E20
v FFC_221
Explanation: Error log analysis indicates an error
attention condition.
2E20-702 2E20-702
Response: Go to MAP0210 : General Problem
Resolution located in the host server's service guide. Explanation: Error log analysis indicates permanent
adapter failure is reported on the other port of this
Failing Item:
adapter.
v FFC_2E20
Response: Go to MAP0210 : General Problem
Resolution located in the host server's service guide.
2E20-603 2E20-603
Failing Item:
Explanation: Error log analysis indicates that the
v FFC_2E20
microcode could not be loaded on the adapter.
v FFC_221
Response: Go to MAP0210 : General Problem
Resolution located in the host server's service guide.
Failing Item:
v FFC_2E20

314 Service request numbers

 2E22-101 • 2E22-601

2E22-101 2E22-101 2E22-107 2E22-107

Explanation: Register Test Failure Explanation: External Wrap with TCP Checksum Test
Failure
Response: Go to MAP0210 : General Problem
Resolution located in the host server's service guide. Response: Go to MAP0210 : General Problem
Resolution located in the host server's service guide.
Failing Item:
v FFC_2E22 Failing Item:
v FFC_2E22
2E22-102 2E22-102
2E22-108 2E22-108
Explanation: VPD Checksum Test Failure
Explanation: External Wrap with UDP Checksum Test
Response: Go to MAP0210 : General Problem
Failure
Resolution located in the host server's service guide.
Response: Go to MAP0210 : General Problem
Failing Item:
Resolution located in the host server's service guide.
v FFC_2E22
Failing Item:
v FFC_2E22
2E22-103 2E22-103
Explanation: Flash Test Failure
2E22-109 2E22-109
Response: Go to MAP0210 : General Problem
Explanation: Network link test failure.
Resolution located in the host server's service guide.
Response: Go to MAP0210 : General Problem
Failing Item:
Resolution located in the host server's service guide.
v FFC_2E22
Failing Item:
v FFC_2E22
2E22-104 2E22-104
Explanation: Internal Wrap Test Failure
2E22-201 2E22-201
Response: Go to MAP0210 : General Problem
Explanation: Enhanced Error Handling Failure
Resolution located in the host server's service guide.
Response: Go to MAP0210 : General Problem
Failing Item:
Resolution located in the host server's service guide.
v FFC_2E22
Failing Item:
v FFC_2E22
2E22-105 2E22-105
Explanation: External Wrap Test Failure
2E22-202 2E22-202
Response: Go to MAP0210 : General Problem
Explanation: Network link test failure.
Resolution located in the host server's service guide.
Response: Go to MAP0210 : General Problem
Failing Item:
Resolution located in the host server's service guide.
v FFC_2E22
Failing Item:
v FFC_2E22
2E22-106 2E22-106
Explanation: External Wrap with IP Checksum Test
2E22-601 2E22-601
Failure
Explanation: Error log analysis indicates a hardware
Response: Go to MAP0210 : General Problem
error.
Resolution located in the host server's service guide.
Response: Go to MAP0210 : General Problem
Failing Item:
Resolution located in the host server's service guide.
v FFC_2E22
Failing Item:
v FFC_2E22

Service request numbers 315

2E22-602 • 2D07-8009

2E22-602 2E22-602 2D07-3020 2D07-3020

Explanation: Error log analysis indicates an EEH error. Explanation: Storage subsystem configuration error.
Response: Go to MAP0210 : General Problem Response: Use MAP3150 in the PCI-X SCSI RAID
Resolution located in the host server's service guide. Controller Reference Guide for AIX .
Failing Item:
v FFC_2E22 2D07-3100 2D07-3100
Explanation: Adapter detected device bus interface
2E22-603 2E22-603 error.

Explanation: Error log analysis indicates an EEPROM Response: Use MAP3150 in the PCI-X SCSI RAID
error. Controller Reference Guide for AIX .

Response: Go to MAP0210 : General Problem

Resolution located in the host server's service guide. 2D07-3101 2D07-3101

Failing Item: Explanation: Adapter detected device bus interface

error.
v FFC_2E22
Response: Use MAP3150 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .
2E22-604 2E22-604
Explanation: Error log analysis indicates transmission
2D07-3109 2D07-3109
errors.
Explanation: Adapter timed out a disk command.
Response: Go to MAP0210 : General Problem
Resolution located in the host server's service guide. Response: Use MAP3150 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .
Failing Item:
v FFC_2E22
2D07-3110 2D07-3110

2D07-102E 2D07-102E Explanation: Disk bus interface error.

Explanation: Out of alternate disk storage for storage. Response: Use MAP3150 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .
Response: If the problem persists, use MAP3150 in the
PCI-X SCSI RAID Controller Reference Guide for AIX .
2D07-7001 2D07-7001
Failing Item:
Explanation: Temporary disk data error.
v FFC_722
Failing Item:
2D07-3002 2D07-3002 v FFC_722

Explanation: Addressed device failed to respond to

selection. 2D07-8008 2D07-8008

Response: If the problem persists, use MAP3150 in the Explanation: Permanent cache battery pack failure.
PCI-X SCSI RAID Controller Reference Guide for AIX . Response: Use MAP3000 in the PCI-X SCSI RAID
Failing Item: Controller Reference Guide for AIX
v FFC_722 Failing Item:
v FFC_2D01
2D07-3010 2D07-3010
Explanation: Disk returned wrong response to 2D07-8009 2D07-8009
adapter. Explanation: Impending cache battery pack failure.
Response: If the problem persists, use MAP3150 in the Response: Use MAP3000 in the PCI-X SCSI RAID
PCI-X SCSI RAID Controller Reference Guide for AIX . Controller Reference Guide for AIX .
Failing Item: Failing Item:
v FFC_722 v FFC_2D01

316 Service request numbers

 2D07-9000 • 2D07-9029

2D07-9000 2D07-9000 2D07-9022 2D07-9022

Explanation: Controller detected a device error during Explanation: Two or more disks are missing from a
configuration discovery. RAID-5 disk array.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3111 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2D07-9001 2D07-9001 2D07-9023 2D07-9023

Explanation: Controller detected a device error during Explanation: One or more disk array members are not
configuration discovery. a the required physical locations.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3012 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2D07-9002 2D07-9002 2D07-9024 2D07-9024

Explanation: Controller detected a device error during Explanation: The physical location of disk array
configuration discovery. members conflict with another disk array.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2D07-9008 2D07-9008 2D07-9025 2D07-9025

Explanation: Controller does not support function Explanation: An incompatible disk is installed at a
expected for one or more disks. degraded disk location in the disk array.
Response: Use MAP3130 in the PCI-X SCSI RAID Response: Use MAP3110 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2D07-9010 2D07-9010 2D07-9026 2D07-9026

Explanation: Cache data associated with attached Explanation: A previously degraded disk in the disk
disks cannot be found. array was not found at the required physical location.
Response: Use MAP3120 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2D07-9011 2D07-9011 2D07-9027 2D07-9027

Explanation: Cache data belongs to disks other than Explanation: A disk array is or would become
those attached. degraded and the parity data is out of synchronization.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3113 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2D07-9020 2D07-9020 2D07-9028 2D07-9028

Explanation: Two or more disks are missing from a Explanation: The maximum number of functional disk
RAID-5 disk array. arrays has been exceeded.
Response: Use MAP3111 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2D07-9021 2D07-9021 2D07-9029 2D07-9029

Explanation: Two or more disks are missing from a Explanation: The maximum number of functional disk
RAID-5 disk array. arrays has been exceeded.
Response: Use MAP3111 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

Service request numbers 317

2D07-9030 • 2D07-9081

2D07-9030 2D07-9030 2D07-9054 2D07-9054

Explanation: The disk array is degraded due to a Explanation: RAID controller resources are not
missing or failed disk. available due to previous problems.
Response: Use MAP3110 in the PCI-X SCSI RAID Response: Use MAP3121 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2D07-9031 2D07-9031 2D07-9060 2D07-9060

Explanation: Automatic reconstruction initiated for the Explanation: One or more disk pairs are missing from
disk array. a RAID-10 disk array.
Response: Use MAP3110 in the PCI-X SCSI RAID Response: Use MAP3111 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2D07-9032 2D07-9032 2D07-9061 2D07-9061

Explanation: Disk Array is degraded due to missing Explanation: One or more disk pairs are missing from
failed disk. a RAID-10 disk array.
Response: Use MAP3110 in the PCI-X SCSI RAID Response: Use MAP3111 in the PCI-X SCSI RAID
Controller Reference Guide for AIX Controller Reference Guide for AIX .

2D07-9041 2D07-9041 2D07-9062 2D07-9062

Explanation: Background disk array parity checking Explanation: One or more disk pairs are missing from
detected and corrected errors. a RAID-0 disk array.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3111 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

2D07-9042 2D07-9042 2D07-9063 2D07-9063

Explanation: Background Disk Array parity checking Explanation: The maximum number of functional disk
detected and corrected errors on specified disk. arrays has been exceeded.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX Controller Reference Guide for AIX .

2D07-9050 2D07-9050 2D07-9073 2D07-9073

Explanation: Required cache data cannot be located Explanation: Multiple controllers connected in an
for one or more disks. invalid configuration.
Response: Use MAP3031 in the PCI-X SCSI RAID Response: Use MAP3140 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX

2D07-9051 2D07-9051 2D07-9074 2D07-9074

Explanation: Cache data exists for more than one Explanation: Multiple controllers connected in an
missing or failed disks. invalid configuration.
Response: Use MAP3132 in the PCI-X SCSI RAID Response: Use MAP3141 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX

2D07-9052 2D07-9052 2D07-9081 2D07-9081

Explanation: Cache data exists for one or more Explanation: Controller detected a device error during
modified disks. an internal media recovery.
Response: Use MAP3190 in the PCI-X SCSI RAID Response: Use MAP3190 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Controller Reference Guide for AIX .

318 Service request numbers

 2D07-9082 • 2D0B-3020

2D07-9082 2D07-9082 2D07-FFFA 2D07-FFFA

Explanation: Controller detected a device error during Explanation: Temporary disk bus error.
an internal media recovery.
Response: If the problem persists, use MAP3150 in the
Response: Use MAP3190 in the PCI-X SCSI RAID PCI-X SCSI RAID Controller Reference Guide for AIX .
Controller Reference Guide for AIX .
Failing Item:
v FFC_722
2D07-9090 2D07-9090
Explanation: Disk has been modified after last known 2D07-FFFE 2D07-FFFE
status.
Explanation: Temporary disk bus error.
Response: Use MAP3133 in the PCI-X SCSI RAID
Controller Reference Guide for AIX . Response: Use MAP3150 in the PCI-X SCSI RAID
Controller Reference Guide for AIX .

2D07-9091 2D07-9091
2D0B-102E 2D0B-102E
Explanation: Incorrect disk configuration change has
been detected. Explanation: Out of alternate disk storage for storage.

Response: Use MAP3133 in the PCI-X SCSI RAID Response: If the problem persists, use MAP0210 :
Controller Reference Guide for AIX . General Problem Resolution, located in your host
system service guide.

2D07-9092 2D07-9092 Failing Item:

v FFC_722
Explanation: Disk requires formatting before use.
Response: Use MAP3134 in the PCI-X SCSI RAID
2D0B-3002 2D0B-3002
Controller Reference Guide for AIX .
Explanation: Addressed device failed to respond to
selection.
2D07-9200 2D07-9200
Response: If the problem persists, use MAP0210 :
Explanation: Identify disk to be replaced.
General Problem Resolution, located in your host
Response: Use MAP3131 in the PCI-X SCSI RAID system service guide.
Controller Reference Guide for AIX .
Failing Item:
v FFC_722
2D07-FFF3 2D07-FFF3
Explanation: Disk media format bad. 2D0B-3010 2D0B-3010
Response: If the problem persists, use MAP3035 in the Explanation: Disk returned wrong response to
PCI-X SCSI RAID Controller Reference Guide for AIX . adapter.
Response: If the problem persists, use MAP0210 :
2D07-FFF4 2D07-FFF4 General Problem Resolution, located in your host
Explanation: Disk drive problem. system service guide.

Response: If the problem persists, use MAP3051 in the Failing Item:

PCI-X SCSI RAID Controller Reference Guide for AIX . v FFC_722
Failing Item:
v FFC_722 2D0B-3020 2D0B-3020
Explanation: Storage subsystem configuration error.
2D07-FFF6 2D07-FFF6 Response: Use MAP3150 , located in the SAS RAID
Explanation: Disk detected recoverable error. Controller Reference Guide for AIX, order number
SA76-0112 .
Response: If the problem persists, use MAP3150 in the
PCI-X SCSI RAID Controller Reference Guide for AIX .
Failing Item:
v FFC_722

Service request numbers 319

2D0B-3100 • 2D0B-4150

2D0B-3100 2D0B-3100 2D0B-4041 2D0B-4041

Explanation: Adapter detected device bus interface Explanation: Configuration error, incomplete
error. multipath connection between enclosure and device
detected.
Response: Use MAP3150 , located in the SAS RAID
Controller Reference Guide for AIX, order number Response: Use MAP3146 , located in the SAS RAID
SA76-0112 . Controller Reference Guide for AIX, order number
SA76-0112 .
2D0B-3109 2D0B-3109
2D0B-4050 2D0B-4050
Explanation: Adapter timed out a disk command.
Explanation: Attached enclosure does not support
Response: Use MAP3150 , located in the SAS RAID
required multipath function.
Controller Reference Guide for AIX, order number
SA76-0112 . Response: Use MAP3148 , located in the SAS RAID
Controller Reference Guide for AIX, order number
SA76-0112 .
2D0B-3110 2D0B-3110
Explanation: Disk bus interface error.
2D0B-4060 2D0B-4060
Response: Use MAP3150 , located in the SAS RAID
Explanation: Multipath redundancy level got worse.
Controller Reference Guide for AIX, order number
SA76-0112 . Response: Use MAP3153 , located in the SAS RAID
Controller Reference Guide for AIX, order number
SA76-0112 .
2D0B-4010 2D0B-4010
Explanation: Configuration error, incorrect connection
2D0B-4100 2D0B-4100
between cascaded enclosures.
Explanation: Device bus fabric error.
Response: Use MAP3142 , located in the SAS RAID
Controller Reference Guide for AIX, order number Response: Use MAP3152 , located in the SAS RAID
SA76-0112 . Controller Reference Guide for AIX, order number
SA76-0112 .
2D0B-4020 2D0B-4020
2D0B-4101 2D0B-4101
Explanation: Configuration error, connections exceed
IOA design limits. Explanation: Temporary device bus fabric error.
Response: Use MAP3143 , located in the SAS RAID Response: Use MAP3152 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2D0B-4030 2D0B-4030 2D0B-4110 2D0B-4110

Explanation: Configuration error, incorrect multipath Explanation: Unsupported enclosure function
connection. detected.
Response: Use MAP3144, located in the SAS RAID Response: Use MAP3145 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2D0B-4040 2D0B-4040 2D0B-4150 2D0B-4150

Explanation: Configuration error, incomplete Explanation: PCI bus error detected by controller.
multipath connection between controller and enclosure
Response: Use MAP0210 : General Problem
detected.
Resolution, located in your host system service guide.
Response: Use MAP3144, located in the SAS RAID
Failing Item:
Controller Reference Guide for AIX, order number
SA76-0112 . v FFC_2D0B
v FFC_221

320 Service request numbers

 2D0B-4160 • 2D0B-9022

2D0B-4160 2D0B-4160 2D0B-9002 2D0B-9002

Explanation: PCI bus error detected by controller. Explanation: Controller detected device error during
configuration discovery.
Response: Use MAP0210 : General Problem
Resolution, located in your host system service guide. Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number
Failing Item:
SA76-0112 .
v FFC_2D0B
v FFC_221
2D0B-9008 2D0B-9008
Explanation: Controller does not support function
2D0B-7001 2D0B-7001
expected for one or more disks.
Explanation: Temporary disk data error.
Response: Use MAP3130 , located in the SAS RAID
Response: Use MAP0210 : General Problem Controller Reference Guide for AIX, order number
Resolution, located in your host system service guide. SA76-0112 .

Failing Item:
v FFC_722 2D0B-9010 2D0B-9010
Explanation: Cache data associated with attached
2D0B-8150 2D0B-8150 disks cannot be found.

Explanation: Controller failure. Response: Use MAP3120 , located in the SAS RAID
Controller Reference Guide for AIX, order number
Response: Use MAP0210 : General Problem SA76-0112 .
Resolution, located in your host system service guide.
Failing Item: 2D0B-9011 2D0B-9011
v FFC_2D0B Explanation: Cache data belongs to disks other than
those attached.
2D0B-8157 2D0B-8157 Response: Use MAP3190 , located in the SAS RAID
Explanation: Temporary controller failure. Controller Reference Guide for AIX, order number
SA76-0112 .
Response: Use MAP0210 : General Problem
Resolution, located in your host system service guide.
2D0B-9020 2D0B-9020
Failing Item:
Explanation: Two or more disks are missing from a
v FFC_2D0B
RAID-5 or RAID 6 Disk Array.
Response: Use MAP3111 , located in the SAS RAID
2D0B-9000 2D0B-9000
Controller Reference Guide for AIX, order number
Explanation: Controller detected device error during SA76-0112 .
configuration discovery.
Response: Use MAP3190 , located in the SAS RAID 2D0B-9021 2D0B-9021
Controller Reference Guide for AIX, order number
Explanation: Two or more disks are missing from a
SA76-0112 .
RAID-5 or RAID 6 Disk Array.
Response: Use MAP3111 , located in the SAS RAID
2D0B-9001 2D0B-9001
Controller Reference Guide for AIX, order number
Explanation: Controller detected device error during SA76-0112 .
configuration discovery.
Response: Use MAP3190 , located in the SAS RAID 2D0B-9022 2D0B-9022
Controller Reference Guide for AIX, order number
Explanation: Two or more disks are missing from a
SA76-0112 .
RAID-5 or RAID 6 Disk Array.
Response: Use MAP3111 , located in the SAS RAID
Controller Reference Guide for AIX, order number
SA76-0112 .

Service request numbers 321

2D0B-9023 • 2D0B-9051

2D0B-9023 2D0B-9023 2D0B-9030 2D0B-9030

Explanation: One or more Disk Array members are Explanation: Disk Array is degraded due to
not at required physical locations. missing/failed disk.
Response: Use MAP3112 , located in the SAS RAID Response: Use MAP3110 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2D0B-9024 2D0B-9024 2D0B-9031 2D0B-9031

Explanation: Physical location of Disk Array members Explanation: Automatic reconstruction initiated for
conflict with another Disk Array. Disk Array.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3110 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2D0B-9025 2D0B-9025 2D0B-9032 2D0B-9032

Explanation: Incompatible disk installed at degraded Explanation: Disk Array is degraded due to
disk location in Disk Array. missing/failed disk.
Response: Use MAP3110 , located in the SAS RAID Response: Use MAP3110 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2D0B-9026 2D0B-9026 2D0B-9041 2D0B-9041

Explanation: Previously degraded disk in Disk Array Explanation: Background Disk Array parity checking
not found at required physical location. detected and corrected errors.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2D0B-9027 2D0B-9027 2D0B-9042 2D0B-9042

Explanation: Disk Array is or would become Explanation: Background Disk Array parity checking
degraded and parity data is out of synchronization. detected and corrected errors on specified disk.
Response: Use MAP3113 , located in the SAS RAID Response: Use MAP3190 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2D0B-9028 2D0B-9028 2D0B-9050 2D0B-9050

Explanation: Maximum number of functional Disk Explanation: Required cache data can not be located
Arrays has been exceeded. for one or more disks.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3131 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2D0B-9029 2D0B-9029 2D0B-9051 2D0B-9051

Explanation: Maximum number of functional Disk Explanation: Cache data exists for one or more
Arrays disks has been exceeded. missing/failed disks.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3132 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

322 Service request numbers

 2D0B-9052 • 2D0B-9091

2D0B-9052 2D0B-9052 2D0B-9074 2D0B-9074

Explanation: Cache data exists for one or more Explanation: Multiple controllers not capable of
modified disks. similar functions or controlling same set of devices.
Response: Use MAP3190 , located in the SAS RAID Response: Use MAP3141 , located in the SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112 .

2D0B-9054 2D0B-9054 2D0B-9075 2D0B-9075

Explanation: RAID controller resources not available Explanation: Incomplete multipath connection
due to previous problems. between controller and remote controller
Response: Use MAP3121 , located in the SAS RAID Response: Use MAP3149 , located in IBM SAS RAID
Controller Reference Guide for AIX, order number Controller Reference Guide for AIX, order number
SA76-0112 . SA76-0112.

2D0B-9060 2D0B-9060 2D0B-9076 2D0B-9076

Explanation: One or more disk pairs are missing from Explanation: Missing remote controller.
a RAID-10 Disk Array.
Response: Use MAP3147 , located in the SAS RAID
Response: Use MAP3111 , located in the SAS RAID Controller Reference Guide for AIX, order number
Controller Reference Guide for AIX, order number SA76-0112 .
SA76-0112 .
2D0B-9081 2D0B-9081
2D0B-9061 2D0B-9061
Explanation: Controller detected device error during
Explanation: One or more disks are missing from a internal media recovery.
RAID-0 Disk Array.
Response: Use MAP3190 , located in the SAS RAID
Response: Use MAP3111 , located in the SAS RAID Controller Reference Guide for AIX, order number
Controller Reference Guide for AIX, order number SA76-0112 .
SA76-0112 .
2D0B-9082 2D0B-9082
2D0B-9062 2D0B-9062
Explanation: Controller detected device error during
Explanation: One or more disks are missing from a internal media recovery.
RAID-0 Disk Array.
Response: Use MAP3190 , located in the SAS RAID
Response: Use MAP3111 , located in the SAS RAID Controller Reference Guide for AIX, order number
Controller Reference Guide for AIX, order number SA76-0112 .
SA76-0112 .
2D0B-9090 2D0B-9090
2D0B-9063 2D0B-9063
Explanation: Disk has been modified after last known
Explanation: Maximum number of functional Disk status.
Arrays has been exceeded.
Response: Use MAP3133 , located in the SAS RAID
Response: Use MAP3190 , located in the SAS RAID Controller Reference Guide for AIX, order number
Controller Reference Guide for AIX, order number SA76-0112 .
SA76-0112 .
2D0B-9091 2D0B-9091
2D0B-9073 2D0B-9073
Explanation: Incorrect disk configuration change has
Explanation: Multiple controllers connected in an been detected.
invalid configuration.
Response: Use MAP3133 , located in the SAS RAID
Response: Use MAP3140, located in the SAS RAID Controller Reference Guide for AIX, order number
Controller Reference Guide for AIX, order number SA76-0112 .
SA76-0112 .

Service request numbers 323

2D0B-9092 • 33PAA

Note: Device may only identify adapter port, e.g.

2D0B-9092 2D0B-9092
00pFFF, where 'p' is port.
Explanation: Disk requires Format before use.
Response: Use MAP3134 , located in the SAS RAID 300C0 300C0
Controller Reference Guide for AIX, order number
Explanation: A disk drive module detected the loss of
SA76-0112 .
redundant power or cooling.
Response: Refer to the SRN table in the Service Guide
2D0B-FF3D 2D0B-FF3D
for the unit containing the disk drive.
Explanation: Temporary controller failure.
Response: Use MAP0210 : General Problem 301C0 301C0
Resolution, located in your host system service guide.
Explanation: Multiple disk drive modules detected the
Failing Item: loss of redundant power or cooling.
v FFC_2D0B Response: Refer to the SRN table in the Service Guide
for the unit containing the disk drive.
2D0B-FFF3 2D0B-FFF3
Explanation: Disk media format bad. 303FE 303FE

Response: Use MAP3135 , located in the SAS RAID Explanation: A disk drive Microcode Error was
Controller Reference Guide for AIX, order number detected.
SA76-0112 . Response: Refer to the SRN table in the Service Guide
for the unit containing the disk drive and the User's
2D0B-FFF4 2D0B-FFF4 Guide and Maintenance Information for the SSA
adapter.
Explanation: Disk drive problem.
Response: Use MAP0210 : General Problem 303FF 303FF
Resolution, located in your host system service guide.
Explanation: An SCSI status that is not valid was
Failing Item: received.
v FFC_722
Response: Refer to the SRN table in the Service Guide
for the unit containing the disk drive and the User's
2D0B-FFF6 2D0B-FFF6 Guide and Maintenance Information for the SSA
adapter.
Explanation: Disk detected recoverable error.
Response: Use MAP0210 : General Problem 31000 31000
Resolution, located in your host system service guide.
Explanation: The disk drive was reset by the adapter.
Failing Item: The disk drive might be going to fail.
v FFC_722
Response: Refer to the SRN table in the Service Guide
for the unit containing the disk drive.
2D0B-FFFA 2D0B-FFFA
Explanation: Temporary disk error. 33PAA 33PAA
Response: Use MAP0210 : General Problem Explanation: Excessive link reconfigurations were
Resolution, located in your host system service guide. detected.
Failing Item: Response: Refer to the SRN table in the User's Guide
v FFC_722 and Maintenance Information for the SSA adapter.
Note:

2D0B-FFFE 2D0B-FFFE P denotes the adapter port number.

Explanation: Temporary disk bus error. AA denotes the SSA address.

Response: Use MAP3150 , located in the SAS RAID

Controller Reference Guide for AIX, order number
SA76-0112 ..

324 Service request numbers

 40000 • 42510

40000 40000 41016 41016

Explanation: The SSA adapter card failed. Explanation: A module on the adapter card failed.
Response: Refer to the SRN table in the User's Guide Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter. and Maintenance Information for the SSA adapter.

40004 40004 41032 41032

Explanation: A module on the adapter card failed. Explanation: A module on the adapter failed.
Response: Refer to the SRN table in the User's Guide Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter. and Maintenance Information for the SSA adapter.

40008 40008 41064 41064

Explanation: A module on the adapter card failed. Explanation: A module on the adapter card failed.
Response: Refer to the SRN table in the User's Guide Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter. and Maintenance Information for the SSA adapter.

40016 40016 41128 41128

Explanation: A module on the adapter card failed. Explanation: A module on the adapter card failed.
Response: Refer to the SRN table in the User's Guide Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter. and Maintenance Information for the SSA adapter.

40032 40032 42000 42000

Explanation: A module on the adapter failed. Explanation: A module on the adapter card failed.
Response: Refer to the SRN table in the User's Guide Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter. and Maintenance Information for the SSA adapter.

40064 40064 42200 42200

Explanation: A module on the adapter card failed. Explanation: Other adapters on the SSA loop are
using levels of microcode that are not compatible.
Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter. Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter.
40128 40128
42500 42500
Explanation: A module on the adapter card failed.
Explanation: An SSA adapter detected a failure inits
Response: Refer to the SRN table in the User's Guide
fast-write cache.
and Maintenance Information for the SSA adapter.
Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter.
41004 41004
Explanation: A module on the adapter card failed.
42510 42510
Response: Refer to the SRN table in the User's Guide
Explanation: Not enough DRAM available to run an
and Maintenance Information for the SSA adapter.
SSA fast-write cache.
Response: Refer to the SRN table in the User's Guide
41008 41008
and Maintenance Information for the SSA adapter.
Explanation: A module on the adapter card failed.
Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter.

Service request numbers 325

42515 • 42540

42515 42515 42527 42527

Explanation: An SSA adapter is attempting to use its Explanation: A dormant SSA fast-write cache entry
fast-write cache, but a fast-write cache card is not exists.
installed.
Response: Refer to the SRN table in the User's Guide
Response: Refer to the SRN table in the User's Guide and Maintenance Information for the SSA adapter.
and Maintenance Information for the SSA adapter.
42528 42528
42520 42520
Explanation: A fast-write SSA disk drive has been
Explanation: An SSA fast-write cache failure was detected that was previously unsynchronized, but has
detected. since been configured on a different adapter.
Response: Refer to the SRN table in the User's Guide Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter. and Maintenance Information for the SSA adapter.

42521 42521 42529 42529

Explanation: An SSA fast-write cache option card Explanation: The fast-write cache is disabled. The
failure was detected. battery is charging.
Response: Refer to the SRN table in the User's Guide Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter. and Maintenance Information for the SSA adapter.

42522 42522 4252A 4252A

Explanation: An SSA fast-write cache option card Explanation: The supply voltage to the fast-write
failure was detected. cache option card is low. The card has switched to
Self-Refresh mode.
Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter. Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter.
42523 42523
4252B 4252B
Explanation: A incorrect version number was detected
in the fast-write cache option card. Explanation: The battery to the fast-write cach eoption
card no longer has the power to maintain data.
Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter. Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter.
42524 42524
4252C 4252C
Explanation: A fast-write disk drive (or drives)
contains unsynchronized data, but the fast-write cache Explanation: The battery to the fast-write cache option
option card cannot be detected. card needs to be exchanged for a new one.
Response: Refer to the SRN table in the User's Guide Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter. and Maintenance Information for the SSA adapter.

42525 42525 42540 42540

Explanation: A fast-write problem occurred. Explanation: Two-way fast-write cache is configured
to operate only when both caches are available. One
Response: Refer to the SRN table in the User's Guide
cache, however, is not available.
and Maintenance Information for the SSA adapter.
Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter.
42526 42526
Explanation: This adapter does not support the SSA
Fast-Write Cache Option.
Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter.

326 Service request numbers

 43PAA • 48760

43PAA 43PAA 47500 47500

Explanation: An SSA device on the loop is preventing Explanation: Part of the RAID array data might have
the completion of the loop configuration. been lost.
Response: Refer to the SRN table in the Service Guide Response: Refer to the SRN table in the User's Guide
for the unit containing the disk drive or to the User's and Maintenance Information for the SSA adapter.
Guide and Maintenance Information for the SSA
adapter. Note:
48000 48000
P denotes the adapter port number.
Explanation: The SSA adapter detected a link
AA denotes the SSA address. configuration that is not valid.
Response: Refer to the SRN table in the User's Guide
44PAA 44PAA and Maintenance Information for the SSA adapter.
Explanation: A disk drive module has a Failed status.
48500 48500
Response: Refer to the SRN table in the Service Guide
for the unit containing the disk drive or to the User's Explanation: The array filter detected a link
Guide and Maintenance Information for the SSA configuration that is not valid.
adapter. Note:
Response: Refer to the SRN table in the User's Guide
P denotes the adapter port number. and Maintenance Information for the SSA adapter.
AA denotes the SSA address.
48600 48600
45PAA 45PAA Explanation: One member disk drive of an array is
not on the SSA loop that contains the other member
Explanation: The SSA adapter has detected an open
disk drives of the array.
SSA loop.
Response: Refer to the SRN table in the User's Guide
Response: Refer to the SRN table in the Service Guide
and Maintenance Information for the SSA adapter.
for the unit containing the disk drive or to the User's
Guide and Maintenance Information for the SSA
adapter. Note: 48700 48700
P denotes the adapter port number. Explanation: Two or more member disk drives of an
SSA array are on different loops.
AA denotes the SSA address.
Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter.
46000 46000
Explanation: A RAID array is in the Off-Line state
48750 48750
because more than one disk drive is not available.
Explanation: An array is in the Off-Line state because
Response: Refer to the SRN table in the User's Guide
the primary or secondary half of the array is not
and Maintenance Information for the SSA adapter.
present.
Response: Refer to the SRN table in the User's Guide
46500 46500
and Maintenance Information for the SSA adapter.
Explanation: A member disk drive is missing from a
SSA array or the original SSA adapter is not available.
48755 48755
Response: Refer to the SRN table in the User's Guide
Explanation: The SSA adapter is unknown to the
and Maintenance Information for the SSA adapter.
array.
Response: Refer to the SRN table in the User's Guide
47000 47000
and Maintenance Information for the SSA adapter.
Explanation: An attempt was made to store in the
SSA adapter the details of more than 32 RAID arrays.
48760 48760
Response: Refer to the SRN table in the User's Guide
Explanation: An array is in the Off-Line state because
and Maintenance Information for the SSA adapter.
the split/join procedure was not performed correctly.
Response: Refer to the SRN table in the User's Guide

Service request numbers 327

48800 • 50000

and Maintenance Information for the SSA adapter.

49530 49530
Explanation: The number of disk drives that remain in
48800 48800
a hot-spare pool is less than the specified number.
Explanation: The Invalid-Strip table is full.
Response: Refer to the SRN table in the User's Guide
Response: Refer to the SRN table in the User's Guide and Maintenance Information for the SSA adapter.
and Maintenance Information for the SSA adapter.
49540 49540
48900 48900
Explanation: Adapters that do not support hot-spare
Explanation: An SSA array is not available; a pools were detected.
multiple-device error occurred.
Response: Refer to the SRN table in the User's Guide
Response: Refer to the SRN table in the User's Guide and Maintenance Information for the SSA adapter.
and Maintenance Information for the SSA adapter.
49700 49700
48950 48950
Explanation: The parity for the RAID array is not
Explanation: A disk drive caused an Array-Build complete.
operation to fail.
Response: Refer to the SRN table in the User's Guide
Response: Refer to the SRN table in the User's Guide and Maintenance Information for the SSA adapter.
and Maintenance Information for the SSA adapter.
49800 49800
49000 49000
Explanation: A different adapter was detected on each
Explanation: A RAID array is in the Degraded state. loop.

Response: Refer to the SRN table in the User's Guide Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter. and Maintenance Information for the SSA adapter.

49100 49100 4A100 4A100

Explanation: A RAID array is in the Exposed state. Explanation: The adapter cannot initialize an SSA disk
drive.
Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter. Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter.
49500 49500
4BPAA 4BPAA
Explanation: No hot-spare disk drives are available
for an array that is configured for hot-spare disk drives. Explanation: An SSA disk drive at PAA cannot be
configured, because its UID cannot be read.
Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter. Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter.
Note:
49510 49510
P denotes the adapter port number.
Explanation: Hot-spare configuration is not
synchronized. AA denotes the SSA address.
Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter. 50000 50000
Explanation: The SSA adapter failed to respond to the
49520 49520 device driver.
Explanation: Hot-spare tuning has been lost. Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter.
Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter.

328 Service request numbers

 50001 • 440-102

50001 50001 50013 50013

Explanation: A Data Parity error occurred. Explanation: The SSA adapter card failed.
Response: Refer to the SRN table in the User's Guide Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter. and Maintenance Information for the SSA adapter.

50002 50002 50100 50100

Explanation: An SSA adapter DMA error occurred. Explanation: An attempt was made to log an error
against a pdisk that is not available to the using
Response: Refer to the SRN table in the User's Guide
system.
and Maintenance Information for the SSA adapter.
Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter.
50004 50004
Explanation: A Channel Check occurred.
50200 50200
Response: Refer to the SRN table in the User's Guide
Explanation: Duplicate SSA cluster number detected.
and Maintenance Information for the SSA adapter.
Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter.
50005 50005
Explanation: A software error occurred.
50411 50411
Response: Refer to the SRN table in the User's Guide
Explanation: SSA adapter detected a SS_SIC_CLASS1
and Maintenance Information for the SSA adapter.
error.
Response: Refer to the SRN table in the User's Guide
50006 50006
and Maintenance Information for the SSA adapter.
Explanation: A Channel Check occurred.
Response: Refer to the SRN table in the User's Guide 50422 50422
and Maintenance Information for the SSA adapter.
Explanation: SSA adapter detected a SS_TIMEOUT
error.
50007 50007
Response: Refer to the SRN table in the User's Guide
Explanation: The IOCC detected an internal error. and Maintenance Information for the SSA adapter.

Response: Refer to the SRN table in the User's Guide

and Maintenance Information for the SSA adapter. 50425 50425
Explanation: SSA adapter detected a
50008 50008 SS_LINK_CONFIG_FAILED error.

Explanation: Unable to read or write the POS registers Response: Refer to the SRN table in the User's Guide
or PCI configuration space. and Maintenance Information for the SSA adapter.

Response: Refer to the SRN table in the User's Guide

and Maintenance Information for the SSA adapter. 504XX 504XX
Explanation: The SSA adapter microcode hung.
50010 50010
Response: Refer to the SRN table in the User's Guide
Explanation: An SSA adapter or device-driver and Maintenance Information for the SSA adapter.
protocol error occurred.
Response: Refer to the SRN table in the User's Guide 440-102 440-102
and Maintenance Information for the SSA adapter.
Explanation: An unrecoverable media error occurred.
Failing Item:
50012 50012
v FFC_440
Explanation: The SSA adapter microcode hung.
Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter.

Service request numbers 329

440-104 • 440-128

440-104 440-104 440-117 440-117

Explanation: The motor failed to restart. Explanation: A write-protect error occurred.
Failing Item: Failing Item:
v FFC_440 v FFC_440

440-105 440-105 440-118 440-118

Explanation: The drive did not become ready. Explanation: A SCSI command time-out occurred.
Failing Item: Failing Item:
v FFC_440 v FFC_440
v FFC_B88
440-106 440-106
Explanation: The electronics card test failed. 440-120 440-120

Failing Item: Explanation: A SCSI busy or command error.

v FFC_440 Failing Item:
v FFC_440
440-108 440-108
Explanation: The bus test failed. 440-122 440-122

Failing Item: Explanation: A SCSI reservation conflict error.

v FFC_440 Failing Item:
v FFC_440
440-110 440-110
Explanation: The media format is corrupted. 440-124 440-124

Failing Item: Explanation: A SCSI check condition error occurred.

v FFC_440 Failing Item:
v FFC_440
440-112 440-112
Explanation: The diagnostic test failed. 440-126 440-126

Failing Item: Explanation: A software error was caused by a

hardware failure.
v FFC_440
Failing Item:
440-114 440-114 v FFC_440
v FFC_B88
Explanation: An unrecoverable hardware error.
Failing Item:
440-128 440-128
v FFC_440
Explanation: The error log analysis indicates a
hardware failure.
440-116 440-116
Failing Item:
Explanation: A protocol error.
v FFC_190
Response: Check the levels of the device, adapter, v FFC_B88
diagnostic software, and application software to be sure
v FFC_440
they are all compatible. If you do not find a problem,
call your support person. v SOFTWARE

Failing Item:
v FFC_440

330 Service request numbers

 440-129 • 441-105

440-129 440-129 440-137 440-137

Explanation: Error log analysis indicates a SCSI bus Explanation: Unit attention condition has occurred on
problem. the Send Diagnostic command.
Failing Item: Failing Item:
v FFC_190 v FFC_440
v FFC_B88 v FFC_B88
v FFC_440 v FFC_190
v SOFTWARE
440-138 440-138
440-130 440-130 Explanation: Error log analysis indicates that the disk
Explanation: Error log analysis indicates a problem drive is operating at a higher than recommended
reported by the disk drive's self-monitoring function. temperature.

Failing Item: Response: Check to be sure none of the air passages

in the system covers are blocked, that no other system
v FFC_440
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution.
440-132 440-132
Failing Item:
Explanation: A disk drive hardware error occurred. v FFC_440
Failing Item:
v FFC_440 440-140 440-140
Explanation: Error log analysis indicates poor signal
440-133 440-133 quality.

Explanation: Use the Subsystem Service Guide to Failing Item:

complete diagnosis. v FFC_199
Failing Item: v FFC_B88
v FFC_440 v FFC_440

440-134 440-134 440-640 440-640

Explanation: The adapter failed to configure. Explanation: Error log analysis indicates a path error.

Failing Item: Response: Use MAP0285 : Multipath I/O (MPIO)

v FFC_B88 problem resolution.

v SOFTWARE
441-102 441-102
440-135 440-135 Explanation: An unrecoverable media error occurred.
Explanation: The device failed to configure. Failing Item:
Failing Item: v FFC_441
v FFC_440
v FFC_B88 441-104 441-104

v SOFTWARE Explanation: The motor failed to restart.

Failing Item:
440-136 440-136 v FFC_441
Explanation: The certify operation failed.
Failing Item: 441-105 441-105
v FFC_440 Explanation: The drive did not become ready.
Failing Item:
v FFC_441

Service request numbers 331

441-106 • 441-130

441-106 441-106 441-120 441-120

Explanation: The electronics card test failed. Explanation: A SCSI busy or command error.
Failing Item: Failing Item:
v FFC_441 v FFC_441

441-108 441-108 441-122 441-122

Explanation: The bus test failed. Explanation: A SCSI reservation conflict error.
Failing Item: Failing Item:
v FFC_441 v FFC_441

441-110 441-110 441-124 441-124

Explanation: The media format is corrupted. Explanation: A SCSI check condition error occurred.
Failing Item: Failing Item:
v FFC_441 v FFC_441

441-112 441-112 441-126 441-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_441 Failing Item:
v FFC_441
441-114 441-114 v FFC_B88

Explanation: An unrecoverable hardware error.

441-128 441-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_441
hardware failure.
Failing Item:
441-116 441-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_441
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
441-129 441-129
Failing Item:
v FFC_441 Explanation: Error log analysis indicates a SCSI bus
problem.

441-117 441-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_441
v FFC_441
v SOFTWARE

441-118 441-118
441-130 441-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_441 Failing Item:
v FFC_B88 v FFC_441

332 Service request numbers

 441-132 • 442-110

v FFC_441
441-132 441-132
Explanation: A disk drive hardware error occurred.
441-140 441-140
Failing Item:
Explanation: Error log analysis indicates poor signal
v FFC_441 quality.
Failing Item:
441-133 441-133
v FFC_199
Explanation: Use the Subsystem Service Guide to v FFC_B88
complete diagnosis.
v FFC_441
Failing Item:
v FFC_441 441-640 441-640
Explanation: Error log analysis indicates a path error.
441-134 441-134
Response: Use MAP0285 : Multipath I/O (MPIO)
Explanation: The adapter failed to configure. problem resolution.
Failing Item:
v FFC_B88 442-102 442-102
v SOFTWARE Explanation: An unrecoverable media error occurred.
Failing Item:
441-135 441-135
v FFC_442
Explanation: The device failed to configure.
Failing Item: 442-104 442-104
v FFC_441 Explanation: The motor failed to restart.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_442

441-136 441-136
442-105 442-105
Explanation: The certify operation failed.
Explanation: The drive did not become ready.
Failing Item:
Failing Item:
v FFC_441
v FFC_442

441-137 441-137
442-106 442-106
Explanation: Unit attention condition has occurred on
Explanation: The electronics card test failed.
the Send Diagnostic command.
Failing Item:
Failing Item:
v FFC_442
v FFC_441
v FFC_B88
442-108 442-108
v FFC_190
Explanation: The bus test failed.
441-138 441-138 Failing Item:
Explanation: Error log analysis indicates that the disk v FFC_442
drive is operating at a higher than recommended
temperature. 442-110 442-110
Response: Check to be sure none of the air passages Explanation: The media format is corrupted.
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to Failing Item:
MAP0210 : General problem resolution. v FFC_442
Failing Item:

Service request numbers 333

442-112 • 442-134

442-112 442-112 442-126 442-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_442 Failing Item:
v FFC_442
442-114 442-114 v FFC_B88

Explanation: An unrecoverable hardware error.

442-128 442-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_442
hardware failure.
Failing Item:
442-116 442-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_442
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
442-129 442-129
Failing Item:
v FFC_442 Explanation: Error log analysis indicates a SCSI bus
problem.

442-117 442-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_442
v FFC_442
v SOFTWARE

442-118 442-118
442-130 442-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_442 Failing Item:
v FFC_B88 v FFC_442

442-120 442-120 442-132 442-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_442 v FFC_442

442-122 442-122 442-133 442-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
Failing Item: complete diagnosis.
v FFC_442 Failing Item:
v FFC_442
442-124 442-124
Explanation: A SCSI check condition error occurred. 442-134 442-134

Failing Item: Explanation: The adapter failed to configure.

v FFC_442 Failing Item:

v FFC_B88

334 Service request numbers

 442-135 • 443-116

v SOFTWARE
443-102 443-102
Explanation: An unrecoverable media error occurred.
442-135 442-135
Failing Item:
Explanation: The device failed to configure.
v FFC_443
Failing Item:
v FFC_442
443-104 443-104
v FFC_B88
Explanation: The motor failed to restart.
v SOFTWARE
Failing Item:
442-136 442-136 v FFC_443

Explanation: The certify operation failed.

443-105 443-105
Failing Item:
Explanation: The drive did not become ready.
v FFC_442
Failing Item:
442-137 442-137 v FFC_443

Explanation: Unit attention condition has occurred on

the Send Diagnostic command. 443-106 443-106

Failing Item: Explanation: The electronics card test failed.

v FFC_442 Failing Item:
v FFC_B88 v FFC_443
v FFC_190
443-108 443-108
442-138 442-138 Explanation: The bus test failed.
Explanation: Error log analysis indicates that the disk Failing Item:
drive is operating at a higher than recommended
v FFC_443
temperature.
Response: Check to be sure none of the air passages
443-110 443-110
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to Explanation: The media format is corrupted.
MAP0210 : General problem resolution.
Failing Item:
Failing Item: v FFC_443
v FFC_442
443-112 443-112
442-140 442-140
Explanation: The diagnostic test failed.
Explanation: Error log analysis indicates poor signal
quality. Failing Item:
v FFC_443
Failing Item:
v FFC_199
443-114 443-114
v FFC_B88
v FFC_442 Explanation: An unrecoverable hardware error.
Failing Item:
442-640 442-640 v FFC_443
Explanation: Error log analysis indicates a path error.
443-116 443-116
Response: Use MAP0285 : Multipath I/O (MPIO)
problem resolution. Explanation: A protocol error.
Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure

Service request numbers 335

443-117 • 443-136

they are all compatible. If you do not find a problem,

443-129 443-129
call your support person.
Explanation: Error log analysis indicates a SCSI bus
Failing Item:
problem.
v FFC_443
Failing Item:
v FFC_190
443-117 443-117
v FFC_B88
Explanation: A write-protect error occurred.
v FFC_443
Failing Item: v SOFTWARE
v FFC_443
443-130 443-130
443-118 443-118
Explanation: Error log analysis indicates a problem
Explanation: A SCSI command time-out occurred. reported by the disk drive's self-monitoring function.

Failing Item: Failing Item:

v FFC_443 v FFC_443
v FFC_B88
443-132 443-132
443-120 443-120 Explanation: A disk drive hardware error occurred.
Explanation: A SCSI busy or command error. Failing Item:
Failing Item: v FFC_443
v FFC_443
443-133 443-133
443-122 443-122 Explanation: Use the Subsystem Service Guide to
Explanation: A SCSI reservation conflict error. complete diagnosis.

Failing Item: Failing Item:

v FFC_443 v FFC_443

443-124 443-124 443-134 443-134

Explanation: A SCSI check condition error occurred. Explanation: The adapter failed to configure.

Failing Item: Failing Item:

v FFC_443 v FFC_B88
v SOFTWARE
443-126 443-126
443-135 443-135
Explanation: A software error was caused by a
hardware failure. Explanation: The device failed to configure.
Failing Item: Failing Item:
v FFC_443 v FFC_443
v FFC_B88 v FFC_B88
v SOFTWARE
443-128 443-128
Explanation: The error log analysis indicates a 443-136 443-136
hardware failure. Explanation: The certify operation failed.
Failing Item: Failing Item:
v FFC_190 v FFC_443
v FFC_B88
v FFC_443
v SOFTWARE

336 Service request numbers

 443-137 • 444-201

443-137 443-137 444-103 444-103

Explanation: Unit attention condition has occurred on Explanation: Enhanced error handling failure on bus.
the Send Diagnostic command.
Failing Item:
Failing Item: v FFC_227
v FFC_443
v FFC_B88 444-104 444-104
v FFC_190
Explanation: Enhanced error handling failure on Eads
chip.
443-138 443-138
Failing Item:
Explanation: Error log analysis indicates that the disk v FFC_227
drive is operating at a higher than recommended
temperature.
444-105 444-105
Response: Check to be sure none of the air passages
in the system covers are blocked, that no other system Explanation: Enhanced error handling failure on
environmental warnings are occurring. Otherwise, go to adapter.
MAP0210 : General problem resolution. Failing Item:
Failing Item: v FFC_444
v FFC_443
444-106 444-106
443-140 443-140 Explanation: Enhanced error handling failure on bus.
Explanation: Error log analysis indicates poor signal Failing Item:
quality.
v FFC_776
Failing Item: v FFC_646
v FFC_199
v FFC_B88 444-107 444-107
v FFC_443
Explanation: EEH failure on Eads chip.

443-640 443-640 Failing Item:

v FFC_776
Explanation: Error log analysis indicates a path error.
v FFC_646
Response: Use MAP0285 : Multipath I/O (MPIO)
problem resolution.
444-108 444-108

444-101 444-101 Explanation: Enhanced error handling failure on

adapter.
Explanation: External wrap test failed on port 0.
Failing Item:
Failing Item: v FFC_776
v FFC_2C3 v FFC_646
v FFC_444
444-201 444-201
444-102 444-102
Explanation: Internal adapter test failed.
Explanation: External wrap test failed on port 1.
Failing Item:
Failing Item: v FFC_444
v FFC_2C3 v FFC_227
v FFC_444

Service request numbers 337

444-202 • 444-700

444-202 444-202 444-301 444-301

Explanation: External wrap test failed on port 0. Explanation: Internal adapter test failed.
Failing Item: Failing Item:
v FFC_444 v FFC_444
v FFC_227 v FFC_227
v SOFTWARE
444-203 444-203
Explanation: External wrap test failed on port 1. 444-302 444-302

Failing Item: Explanation: External wrap test failed on port 0.

v FFC_444 Failing Item:
v FFC_227 v FFC_444
v FFC_227
444-204 444-204 v SOFTWARE
Explanation: External wrap test failed on port 0.
444-303 444-303
Failing Item:
v FFC_2C3 Explanation: External wrap test failed on port 1.
v FFC_444 Failing Item:
v FFC_444
444-205 444-205 v FFC_227
Explanation: External wrap test failed on port 1. v SOFTWARE

Failing Item:
444-304 444-304
v FFC_2C3
v FFC_444 Explanation: External wrap test failed on port 0.
Failing Item:
444-206 444-206 v FFC_2C3
Explanation: External wrap test failed on port 0. v FFC_444
v SOFTWARE
Failing Item:
v FFC_2C3
444-305 444-305
v FFC_444
v SOFTWARE Explanation: External wrap test failed on port 1.
Failing Item:
444-207 444-207 v FFC_2C3
Explanation: External wrap test failed on port 1. v FFC_444
v SOFTWARE
Failing Item:
v FFC_2C3
444-700 444-700
v FFC_444
v SOFTWARE Explanation: Error log analysis indicates a hardware
problem.

444-208 444-208 Failing Item:

v FFC_444
Explanation: Enhanced error handling failure opening
the adapter. v SOFTWARE

Failing Item:
v FFC_444
v FFC_227

338 Service request numbers

 444-701 • 446-126

444-701 444-701 446-114 446-114

Explanation: Error log analysis indicates that this Explanation: An unrecoverable hardware error.
adapter has failed to initialize due to enhanced error
Failing Item:
handling errors.
v FFC_446
Failing Item:
v FFC_444
446-116 446-116
v FFC_227
Explanation: A protocol error.

446-102 446-102 Response: Check the levels of the device, adapter,

diagnostic software, and application software to be sure
Explanation: An unrecoverable media error occurred. they are all compatible. If you do not find a problem,
Failing Item: call your support person.
v FFC_446 Failing Item:
v FFC_446
446-104 446-104
Explanation: The motor failed to restart. 446-117 446-117

Failing Item: Explanation: A write-protect error occurred.

v FFC_446 Failing Item:
v FFC_446
446-105 446-105
Explanation: The drive did not become ready. 446-118 446-118

Failing Item: Explanation: A SCSI command time-out occurred.

v FFC_446 Failing Item:
v FFC_446
446-106 446-106 v FFC_B88
Explanation: The electronics card test failed.
446-120 446-120
Failing Item:
v FFC_446 Explanation: A SCSI busy or command error.
Failing Item:
446-108 446-108 v FFC_446
Explanation: The bus test failed.
446-122 446-122
Failing Item:
v FFC_446 Explanation: A SCSI reservation conflict error.
Failing Item:
446-110 446-110 v FFC_446
Explanation: The media format is corrupted.
446-124 446-124
Failing Item:
v FFC_446 Explanation: A SCSI check condition error occurred.
Failing Item:
446-112 446-112 v FFC_446
Explanation: The diagnostic test failed.
446-126 446-126
Failing Item:
v FFC_446 Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_446

Service request numbers 339

446-128 • 446-640

v FFC_B88
446-135 446-135
Explanation: The device failed to configure.
446-128 446-128
Failing Item:
Explanation: The error log analysis indicates a
hardware failure. v FFC_446
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_190
v FFC_B88
446-136 446-136
v FFC_446
v SOFTWARE Explanation: The certify operation failed.
Failing Item:
446-129 446-129 v FFC_446
Explanation: Error log analysis indicates a SCSI bus
problem. 446-137 446-137
Failing Item: Explanation: Unit attention condition has occurred on
v FFC_190 the Send Diagnostic command.
v FFC_B88 Failing Item:
v FFC_446 v FFC_446
v SOFTWARE v FFC_B88
v FFC_190
446-130 446-130
Explanation: Error log analysis indicates a problem 446-138 446-138
reported by the disk drive's self-monitoring function. Explanation: Error log analysis indicates that the disk
Failing Item: drive is operating at a higher than recommended
temperature.
v FFC_446
Response: Check to be sure none of the air passages
in the system covers are blocked, that no other system
446-132 446-132
environmental warnings are occurring. Otherwise, go to
Explanation: A disk drive hardware error occurred. MAP0210 : General problem resolution.

Failing Item: Failing Item:

v FFC_446 v FFC_446

446-133 446-133 446-140 446-140

Explanation: Use the Subsystem Service Guide to Explanation: Error log analysis indicates poor signal
complete diagnosis. quality.
Failing Item: Failing Item:
v FFC_446 v FFC_199
v FFC_B88
446-134 446-134 v FFC_446
Explanation: The adapter failed to configure.
446-640 446-640
Failing Item:
v FFC_B88 Explanation: Error log analysis indicates a path error.

v SOFTWARE Response: Use MAP0285 : Multipath I/O (MPIO)

problem resolution.

340 Service request numbers

 447-101 • 447-701

447-101 447-101 447-110 447-110

Explanation: The Fibre Channel Adapter configuration Explanation: Enhanced Error Handling Failure on
failed. adapter.
Failing Item: Failing Item:
v FFC_447 v FFC_447

447-102 447-102 447-201 447-201

Explanation: The Reset test failed. Explanation: The Configuration Register test failed.
Failing Item: Failing Item:
v FFC_447 v FFC_447
v FFC_221
447-103 447-103
Explanation: The Register test failed. 447-202 447-202

Failing Item: Explanation: The Interrupt test failed.

v FFC_447 Failing Item:
v FFC_447
447-104 447-104 v FFC_221
Explanation: The SRAM test failed.
447-203 447-203
Failing Item:
v FFC_447 Explanation: The PCI Wrap test failed.
Failing Item:
447-105 447-105 v FFC_447
Explanation: The Internal Wrap test failed. v FFC_221

Failing Item:
447-204 447-204
v FFC_447
Explanation: The DMA test failed.
447-106 447-106 Failing Item:
Explanation: Gigabaud Link Module (GLM) Wrap Test v FFC_447
Failure. v FFC_221
Failing Item:
v FFC_447 447-205 447-205
Explanation: I/O error on a read/write operation.
447-107 447-107 Failing Item:
Explanation: The External Wrap test failed. v FFC_447
Failing Item: v FFC_221
v FFC_447
447-701 447-701
447-109 447-109 Explanation: Error log analysis indicates that an error
has occurred with the adapter.
Explanation: Enhanced Error Handling Failure on
EADs chip. Failing Item:
Failing Item: v FFC_447
v FFC_221 v FFC_221

Service request numbers 341

447-703 • 451-118

447-703 447-703 451-106 451-106

Explanation: Error log analysis indicates that an Explanation: The electronics card test failed.
unknown adapter error has occurred.
Failing Item:
Failing Item: v FFC_451
v FFC_447
451-108 451-108
447-704 447-704
Explanation: The bus test failed.
Explanation: Error log analysis indicates that an
Failing Item:
adapter error has occurred.
v FFC_451
Failing Item:
v FFC_447
451-110 451-110
Explanation: The media format is corrupted.
447-705 447-705
Failing Item:
Explanation: A parity error has been detected. The
adapter must be replaced immediately. Failure to do so v FFC_451
could result in data being read or written incorrectly.
Failing Item: 451-112 451-112
v FFC_447 Explanation: The diagnostic test failed.
Failing Item:
447-706 447-706 v FFC_451
Explanation: A fatal hardware error has occurred. This
adapter was successfully taken offline. It will remain 451-114 451-114
offline until reconfigured or the system is rebooted.
This adapter must be replaced and not brought back Explanation: An unrecoverable hardware error.
online. Failure to adhere to this action could result in
Failing Item:
data being read or written incorrectly or in the loss of
data. v FFC_451

Failing Item:
451-116 451-116
v FFC_447
Explanation: A protocol error.
451-102 451-102 Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure
Explanation: An unrecoverable media error occurred.
they are all compatible. If you do not find a problem,
Failing Item: call your support person.
v FFC_451 Failing Item:
v FFC_451
451-104 451-104
Explanation: The motor failed to restart. 451-117 451-117

Failing Item: Explanation: A write-protect error occurred.

v FFC_451 Failing Item:
v FFC_451
451-105 451-105
Explanation: The drive did not become ready. 451-118 451-118

Failing Item: Explanation: A SCSI command time-out occurred.

v FFC_451 Failing Item:
v FFC_451
v FFC_B88

342 Service request numbers

 451-120 • 451-138

451-120 451-120 451-132 451-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_451 v FFC_451

451-122 451-122 451-133 451-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
complete diagnosis.
Failing Item:
v FFC_451 Failing Item:
v FFC_451
451-124 451-124
451-134 451-134
Explanation: A SCSI check condition error occurred.
Explanation: The adapter failed to configure.
Failing Item:
v FFC_451 Failing Item:
v FFC_B88
451-126 451-126 v SOFTWARE

Explanation: A software error was caused by a

hardware failure. 451-135 451-135

Failing Item: Explanation: The device failed to configure.

v FFC_451 Failing Item:
v FFC_B88 v FFC_451
v FFC_B88
451-128 451-128 v SOFTWARE
Explanation: The error log analysis indicates a
hardware failure. 451-136 451-136
Failing Item: Explanation: The certify operation failed.
v FFC_190 Failing Item:
v FFC_B88 v FFC_451
v FFC_451
v SOFTWARE 451-137 451-137
Explanation: Unit attention condition has occurred on
451-129 451-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem.
v FFC_451
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_451 451-138 451-138
v SOFTWARE
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
451-130 451-130 temperature.
Explanation: Error log analysis indicates a problem Response: Check to be sure none of the air passages
reported by the disk drive's self-monitoring function. in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
Failing Item:
MAP0210 : General problem resolution.
v FFC_451
Failing Item:

Service request numbers 343

451-140 • 453-124

v FFC_451
453-112 453-112
Explanation: The diagnostic test failed.
451-140 451-140
Failing Item:
Explanation: Error log analysis indicates poor signal
quality. v FFC_453

Failing Item:
453-114 453-114
v FFC_199
v FFC_B88 Explanation: An unrecoverable hardware error.
v FFC_451 Failing Item:
v FFC_453
451-640 451-640
Explanation: Error log analysis indicates a path error. 453-116 453-116

Response: Use MAP0285 : Multipath I/O (MPIO) Explanation: A protocol error.

problem resolution. Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure
453-102 453-102 they are all compatible. If you do not find a problem,
call your support person.
Explanation: An unrecoverable media error occurred.
Failing Item:
Failing Item:
v FFC_453
v FFC_453

453-117 453-117
453-104 453-104
Explanation: A write-protect error occurred.
Explanation: The motor failed to restart.
Failing Item:
Failing Item:
v FFC_453
v FFC_453

453-118 453-118
453-105 453-105
Explanation: A SCSI command time-out occurred.
Explanation: The drive did not become ready.
Failing Item:
Failing Item:
v FFC_453
v FFC_453
v FFC_B88

453-106 453-106
453-120 453-120
Explanation: The electronics card test failed.
Explanation: A SCSI busy or command error.
Failing Item:
Failing Item:
v FFC_453
v FFC_453

453-108 453-108
453-122 453-122
Explanation: The bus test failed.
Explanation: A SCSI reservation conflict error.
Failing Item:
Failing Item:
v FFC_453
v FFC_453

453-110 453-110
453-124 453-124
Explanation: The media format is corrupted.
Explanation: A SCSI check condition error occurred.
Failing Item:
Failing Item:
v FFC_453
v FFC_453

344 Service request numbers

 453-126 • 453-640

v SOFTWARE
453-126 453-126
Explanation: A software error was caused by a
453-135 453-135
hardware failure.
Explanation: The device failed to configure.
Failing Item:
v FFC_453 Failing Item:
v FFC_B88 v FFC_453
v FFC_B88
453-128 453-128 v SOFTWARE

Explanation: The error log analysis indicates a

hardware failure. 453-136 453-136

Failing Item: Explanation: The certify operation failed.

v FFC_190 Failing Item:
v FFC_B88 v FFC_453
v FFC_453
v SOFTWARE 453-137 453-137
Explanation: Unit attention condition has occurred on
453-129 453-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem. v FFC_453
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_453 453-138 453-138
v SOFTWARE Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
453-130 453-130 temperature.

Explanation: Error log analysis indicates a problem Response: Check to be sure none of the air passages
reported by the disk drive's self-monitoring function. in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
Failing Item: MAP0210 : General problem resolution.
v FFC_453
Failing Item:
v FFC_453
453-132 453-132
Explanation: A disk drive hardware error occurred. 453-140 453-140
Failing Item: Explanation: Error log analysis indicates poor signal
v FFC_453 quality.
Failing Item:
453-133 453-133 v FFC_199
Explanation: Use the Subsystem Service Guide to v FFC_B88
complete diagnosis. v FFC_453
Failing Item:
v FFC_453 453-640 453-640
Explanation: Error log analysis indicates a path error.
453-134 453-134
Response: Use MAP0285 : Multipath I/O (MPIO)
Explanation: The adapter failed to configure. problem resolution.
Failing Item:
v FFC_B88

Service request numbers 345

458-110 • 458-220

458-110 458-110 458-170 458-170

Explanation: The Reserve command failed. Explanation: The Read, Write and Compare test failed.
Failing Item: Failing Item:
v FFC_458 v FFC_458
v FFC_B88
458-120 458-120 v MEDIA
Explanation: The Inquiry command failed.
458-180 458-180
Failing Item:
v FFC_458 Explanation: The Load command failed.
Failing Item:
458-130 458-130 v FFC_458
Explanation: The Load command failed. v MEDIA

Failing Item:
458-185 458-185
v FFC_458
v MEDIA Explanation: The Unload command failed.
Failing Item:
458-135 458-135 v FFC_458
Explanation: The Unload command failed. v MEDIA

Failing Item:
458-190 458-190
v FFC_458
v MEDIA Explanation: The Mode Select command failed.
Failing Item:
458-140 458-140 v FFC_458
Explanation: The Mode Select command failed.
458-200 458-200
Failing Item:
v FFC_458 Explanation: The Test Unit Ready command failed.
Failing Item:
458-150 458-150 v FFC_458
Explanation: The Test Unit Ready command failed. v MEDIA

Failing Item:
458-210 458-210
v FFC_458
v MEDIA Explanation: The device configuration failed.
Failing Item:
458-160 458-160 v FFC_458
Explanation: The Send Diagnostic command failed. v FFC_B88

Failing Item:
458-220 458-220
v FFC_458
v MEDIA Explanation: The Release command failed.
Failing Item:
458-169 458-169 v FFC_458
Explanation: The Send Diagnostic command failed.
Failing Item:
v FFC_458
v MEDIA

346 Service request numbers

 458-230 • 458-418

458-230 458-230 458-413 458-413

Explanation: The Request Sense command failed. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_458 v FFC_458
v FFC_B88
458-240 458-240 v SOFTWARE
Explanation: The Openx command failed.
458-414 458-414
Failing Item:
v FFC_458 Explanation: A reservation conflict occurred.
Failing Item:
458-300 458-300 v FFC_458
Explanation: The device configuration failed. v FFC_B88
v SOFTWARE
Failing Item:
v FFC_458
458-415 458-415
v SOFTWARE
Explanation: A reservation conflict occurred.
458-310 458-310 Failing Item:
Explanation: SCSI adapter configuration failed. v FFC_458
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_B88
v FFC_458
458-416 458-416
v SOFTWARE
Explanation: A reservation conflict occurred.
458-320 458-320 Failing Item:
Explanation: Error log analysis indicates a failure. v FFC_458
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_458
v MEDIA
458-417 458-417

458-411 458-411 Explanation: A reservation conflict occurred.

Explanation: A reservation conflict occurred. Failing Item:

v FFC_458
Failing Item:
v FFC_B88
v FFC_458
v SOFTWARE
v FFC_B88
v SOFTWARE
458-418 458-418

458-412 458-412 Explanation: A reservation conflict occurred.

Explanation: A reservation conflict occurred. Failing Item:

v FFC_458
Failing Item:
v FFC_B88
v FFC_458
v SOFTWARE
v FFC_B88
v SOFTWARE

Service request numbers 347

458-419 • 458-518

458-419 458-419 458-512 458-512

Explanation: A reservation conflict occurred. Explanation: The drive returned bad or non-extended
sense data.
Failing Item:
v FFC_458 Failing Item:
v FFC_B88 v FFC_458
v SOFTWARE v FFC_B88

458-420 458-420 458-513 458-513

Explanation: A reservation conflict occurred. Explanation: The drive returned bad or non-extended
sense data.
Failing Item:
Failing Item:
v FFC_458
v FFC_458
v FFC_B88
v FFC_B88
v SOFTWARE

458-514 458-514
458-421 458-421
Explanation: The drive returned bad or non-extended
Explanation: A reservation conflict occurred.
sense data.
Failing Item:
Failing Item:
v FFC_458
v FFC_458
v FFC_B88
v FFC_B88
v SOFTWARE

458-515 458-515
458-422 458-422
Explanation: The drive returned bad or non-extended
Explanation: A reservation conflict occurred. sense data.
Failing Item: Failing Item:
v FFC_458 v FFC_458
v FFC_B88 v FFC_B88
v SOFTWARE
458-516 458-516
458-423 458-423
Explanation: The drive returned bad or non-extended
Explanation: A reservation conflict occurred. sense data.

Failing Item: Failing Item:

v FFC_458 v FFC_458
v FFC_B88 v FFC_B88
v SOFTWARE
458-517 458-517
458-511 458-511 Explanation: The drive returned bad or non-extended
Explanation: The drive returned bad or non-extended sense data.
sense data. Failing Item:
Failing Item: v FFC_458
v FFC_458 v FFC_B88
v FFC_B88
458-518 458-518
Explanation: The drive returned bad or non-extended
sense data.
Failing Item:

348 Service request numbers

 458-519 • 458-617

v FFC_458
458-612 458-612
v FFC_B88
Explanation: An adapter or bus I/O error occurred.

458-519 458-519 Failing Item:

v FFC_458
Explanation: The drive returned bad or non-extended
sense data. v FFC_B88
v SOFTWARE
Failing Item:
v FFC_458
458-613 458-613
v FFC_B88
Explanation: An adapter or bus I/O error occurred.
458-520 458-520 Failing Item:
Explanation: The drive returned bad or non-extended v FFC_458
sense data. v FFC_B88
Failing Item: v SOFTWARE
v FFC_458
v FFC_B88 458-614 458-614
Explanation: An adapter or bus I/O error occurred.
458-521 458-521 Failing Item:
Explanation: The drive returned bad or non-extended v FFC_458
sense data. v FFC_B88
Failing Item: v SOFTWARE
v FFC_458
v FFC_B88 458-615 458-615
Explanation: An adapter or bus I/O error occurred.
458-522 458-522
Failing Item:
Explanation: The drive returned bad or non-extended v FFC_458
sense data.
v FFC_B88
Failing Item: v SOFTWARE
v FFC_458
v FFC_B88 458-616 458-616
Explanation: An adapter or bus I/O error occurred.
458-523 458-523
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_458
sense data.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_458
v FFC_B88
458-617 458-617
Explanation: An adapter or bus I/O error occurred.
458-611 458-611
Failing Item:
Explanation: An adapter or bus I/O error occurred.
v FFC_458
Failing Item:
v FFC_B88
v FFC_458
v SOFTWARE
v FFC_B88
v SOFTWARE

Service request numbers 349

458-618 • 458-716

458-618 458-618 458-711 458-711

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_458 v FFC_458
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

458-619 458-619 458-712 458-712

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_458 v FFC_458
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

458-620 458-620 458-713 458-713

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_458 v FFC_458
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

458-621 458-621 458-714 458-714

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_458 v FFC_458
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

458-622 458-622 458-715 458-715

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_458 v FFC_458
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

458-623 458-623 458-716 458-716

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_458 v FFC_458
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

350 Service request numbers

 458-717 • 459-160

458-717 458-717 458-723 458-723

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_458 v FFC_458
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

458-718 458-718 459-110 459-110

Explanation: A device timeout error occurred. Explanation: The Reserve command failed.
Failing Item: Failing Item:
v FFC_458 v FFC_459
v FFC_B88
v SOFTWARE 459-120 459-120
Explanation: The Inquiry command failed.
458-719 458-719
Failing Item:
Explanation: A device timeout error occurred. v FFC_459
Failing Item:
v FFC_458 459-130 459-130
v FFC_B88 Explanation: The Load command failed.
v SOFTWARE
Failing Item:
v FFC_459
458-720 458-720
v MEDIA
Explanation: A device timeout error occurred.
Failing Item: 459-135 459-135
v FFC_458 Explanation: The Unload command failed.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_459
v MEDIA
458-721 458-721
Explanation: A device timeout error occurred. 459-140 459-140
Failing Item: Explanation: The Mode Select command failed.
v FFC_458
Failing Item:
v FFC_B88
v FFC_459
v SOFTWARE

459-150 459-150
458-722 458-722
Explanation: The Test Unit Ready command failed.
Explanation: A device timeout error occurred.
Failing Item:
Failing Item:
v FFC_459
v FFC_458
v MEDIA
v FFC_B88
v SOFTWARE
459-160 459-160
Explanation: The Send Diagnostic command failed.
Failing Item:
v FFC_459

Service request numbers 351

459-169 • 459-411

v MEDIA
459-220 459-220
Explanation: The Release command failed.
459-169 459-169
Failing Item:
Explanation: The Send Diagnostic command failed.
v FFC_459
Failing Item:
v FFC_459
459-230 459-230
v MEDIA
Explanation: The Request Sense command failed.

459-170 459-170 Failing Item:

v FFC_459
Explanation: The Read, Write and Compare test failed.
Failing Item:
459-240 459-240
v FFC_459
Explanation: The Openx command failed.
v FFC_B88
v MEDIA Failing Item:
v FFC_459
459-180 459-180
459-300 459-300
Explanation: The Load command failed.
Explanation: The device configuration failed.
Failing Item:
v FFC_459 Failing Item:
v MEDIA v FFC_459
v SOFTWARE
459-185 459-185
459-310 459-310
Explanation: The Unload command failed.
Explanation: SCSI adapter configuration failed.
Failing Item:
v FFC_459 Failing Item:
v MEDIA v FFC_B88
v FFC_459
459-190 459-190 v SOFTWARE

Explanation: The Mode Select command failed.

459-320 459-320
Failing Item:
Explanation: Error log analysis indicates a failure.
v FFC_459
Failing Item:
459-200 459-200 v FFC_459
v MEDIA
Explanation: The Test Unit Ready command failed.
Failing Item:
459-411 459-411
v FFC_459
Explanation: A reservation conflict occurred.
v MEDIA
Failing Item:
459-210 459-210 v FFC_459
v FFC_B88
Explanation: The device configuration failed.
v SOFTWARE
Failing Item:
v FFC_459
v FFC_B88

352 Service request numbers

 459-412 • 459-41D

459-412 459-412 459-418 459-418

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_459 v FFC_459
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

459-413 459-413 459-419 459-419

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_459 v FFC_459
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

459-414 459-414 459-41A 459-41A

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_459 v FFC_459
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

459-415 459-415 459-41B 459-41B

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_459 v FFC_459
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

459-416 459-416 459-41C 459-41C

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_459 v FFC_459
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

459-417 459-417 459-41D 459-41D

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_459 v FFC_459
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

Service request numbers 353

459-41E • 459-517

459-41E 459-41E 459-511 459-511

Explanation: A reservation conflict occurred. Explanation: The drive returned bad or non-extended
sense data.
Failing Item:
v FFC_459 Failing Item:
v FFC_B88 v FFC_459
v SOFTWARE v FFC_B88

459-41F 459-41F 459-512 459-512

Explanation: A reservation conflict occurred. Explanation: The drive returned bad or non-extended
sense data.
Failing Item:
Failing Item:
v FFC_459
v FFC_459
v FFC_B88
v FFC_B88
v SOFTWARE

459-513 459-513
459-420 459-420
Explanation: The drive returned bad or non-extended
Explanation: A reservation conflict occurred.
sense data.
Failing Item:
Failing Item:
v FFC_459
v FFC_459
v FFC_B88
v FFC_B88
v SOFTWARE

459-514 459-514
459-421 459-421
Explanation: The drive returned bad or non-extended
Explanation: A reservation conflict occurred. sense data.
Failing Item: Failing Item:
v FFC_459 v FFC_459
v FFC_B88 v FFC_B88
v SOFTWARE
459-515 459-515
459-422 459-422
Explanation: The drive returned bad or non-extended
Explanation: A reservation conflict occurred. sense data.

Failing Item: Failing Item:

v FFC_459 v FFC_459
v FFC_B88 v FFC_B88
v SOFTWARE
459-516 459-516
459-423 459-423 Explanation: The drive returned bad or non-extended
Explanation: A reservation conflict occurred. sense data.

Failing Item: Failing Item:

v FFC_459 v FFC_459
v FFC_B88 v FFC_B88
v SOFTWARE
459-517 459-517
Explanation: The drive returned bad or non-extended
sense data.
Failing Item:

354 Service request numbers

 459-518 • 459-616

v FFC_459
459-611 459-611
v FFC_B88
Explanation: An adapter or bus I/O error occurred.

459-518 459-518 Failing Item:

v FFC_459
Explanation: The drive returned bad or non-extended
sense data. v FFC_B88
v SOFTWARE
Failing Item:
v FFC_459
459-612 459-612
v FFC_B88
Explanation: An adapter or bus I/O error occurred.
459-519 459-519 Failing Item:
Explanation: The drive returned bad or non-extended v FFC_459
sense data. v FFC_B88
Failing Item: v SOFTWARE
v FFC_459
v FFC_B88 459-613 459-613
Explanation: An adapter or bus I/O error occurred.
459-520 459-520 Failing Item:
Explanation: The drive returned bad or non-extended v FFC_459
sense data. v FFC_B88
Failing Item: v SOFTWARE
v FFC_459
v FFC_B88 459-614 459-614
Explanation: An adapter or bus I/O error occurred.
459-521 459-521
Failing Item:
Explanation: The drive returned bad or non-extended v FFC_459
sense data.
v FFC_B88
Failing Item: v SOFTWARE
v FFC_459
v FFC_B88 459-615 459-615
Explanation: An adapter or bus I/O error occurred.
459-522 459-522
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_459
sense data.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_459
v FFC_B88
459-616 459-616
Explanation: An adapter or bus I/O error occurred.
459-523 459-523
Failing Item:
Explanation: The drive returned bad or non-extended
sense data. v FFC_459
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_459
v FFC_B88

Service request numbers 355

459-617 • 459-715

459-617 459-617 459-623 459-623

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_459 v FFC_459
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

459-618 459-618 459-711 459-711

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_459 v FFC_459
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

459-619 459-619 459-712 459-712

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_459 v FFC_459
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

459-620 459-620 459-713 459-713

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_459 v FFC_459
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

459-621 459-621 459-714 459-714

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_459 v FFC_459
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

459-622 459-622 459-715 459-715

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_459 v FFC_459
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

356 Service request numbers

 459-716 • 56B-105

459-716 459-716 459-722 459-722

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_459 v FFC_459
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

459-717 459-717 459-723 459-723

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_459 v FFC_459
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

459-718 459-718 541-XXX 541-XXX

Explanation: A device timeout error occurred. Explanation: A DLT tape device problem has
occurred.
Failing Item:
v FFC_459 Response: Refer to the DLT tape device
documentation.
v FFC_B88
v SOFTWARE Failing Item:
v FFC_541
459-719 459-719
542-XXX 542-XXX
Explanation: A device timeout error occurred.
Explanation: An 8mm 60GB tape device problem has
Failing Item:
occurred.
v FFC_459
Response: Refer to the 8mm 60GB tape device
v FFC_B88
documentation.
v SOFTWARE
Failing Item:
v FFC_542
459-720 459-720
Explanation: A device timeout error occurred.
56B-102 56B-102
Failing Item:
Explanation: An unrecoverable media error occurred.
v FFC_459
Failing Item:
v FFC_B88
v FFC_56B
v SOFTWARE

56B-104 56B-104
459-721 459-721
Explanation: The motor failed to restart.
Explanation: A device timeout error occurred.
Failing Item:
Failing Item:
v FFC_56B
v FFC_459
v FFC_B88
56B-105 56B-105
v SOFTWARE
Explanation: The drive did not become ready.
Failing Item:
v FFC_56B

Service request numbers 357

56B-106 • 56B-130

56B-106 56B-106 56B-120 56B-120

Explanation: The electronics card test failed. Explanation: A SCSI busy or command error.
Failing Item: Failing Item:
v FFC_56B v FFC_56B

56B-108 56B-108 56B-122 56B-122

Explanation: The bus test failed. Explanation: A SCSI reservation conflict error.
Failing Item: Failing Item:
v FFC_56B v FFC_56B

56B-110 56B-110 56B-124 56B-124

Explanation: The media format is corrupted. Explanation: A SCSI check condition error occurred.
Failing Item: Failing Item:
v FFC_56B v FFC_56B

56B-112 56B-112 56B-126 56B-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_56B Failing Item:
v FFC_56B
56B-114 56B-114 v FFC_B88

Explanation: An unrecoverable hardware error.

56B-128 56B-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_56B
hardware failure.
Failing Item:
56B-116 56B-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_56B
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
56B-129 56B-129
Failing Item:
v FFC_56B Explanation: Error log analysis indicates a SCSI bus
problem.

56B-117 56B-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_56B
v FFC_56B
v SOFTWARE

56B-118 56B-118
56B-130 56B-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_56B Failing Item:
v FFC_B88 v FFC_56B

358 Service request numbers

 56B-132 • 56D-110

v FFC_56B
56B-132 56B-132
Explanation: A disk drive hardware error occurred.
56B-140 56B-140
Failing Item:
Explanation: Error log analysis indicates poor signal
v FFC_56B quality.
Failing Item:
56B-133 56B-133
v FFC_199
Explanation: Use the Subsystem Service Guide to v FFC_B88
complete diagnosis.
v FFC_56B
Failing Item:
v FFC_56B 56B-640 56B-640
Explanation: Error log analysis indicates a path error.
56B-134 56B-134
Response: Use MAP0285 : Multipath I/O (MPIO)
Explanation: The adapter failed to configure. problem resolution.
Failing Item:
v FFC_B88 56D-102 56D-102
v SOFTWARE Explanation: An unrecoverable media error occurred.
Failing Item:
56B-135 56B-135
v FFC_56D
Explanation: The device failed to configure.
Failing Item: 56D-104 56D-104
v FFC_56B Explanation: The motor failed to restart.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_56D

56B-136 56B-136
56D-105 56D-105
Explanation: The certify operation failed.
Explanation: The drive did not become ready.
Failing Item:
Failing Item:
v FFC_56B
v FFC_56D

56B-137 56B-137
56D-106 56D-106
Explanation: Unit attention condition has occurred on
Explanation: The electronics card test failed.
the Send Diagnostic command.
Failing Item:
Failing Item:
v FFC_440
v FFC_56B
v FFC_B88
56D-108 56D-108
v FFC_190
Explanation: The bus test failed.
56B-138 56B-138 Failing Item:
Explanation: Error log analysis indicates that the disk v FFC_56D
drive is operating at a higher than recommended
temperature. 56D-110 56D-110
Response: Check to be sure none of the air passages Explanation: The media format is corrupted.
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to Failing Item:
MAP0210 : General problem resolution. v FFC_56D
Failing Item:

Service request numbers 359

56D-112 • 56D-134

56D-112 56D-112 56D-126 56D-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_56D Failing Item:
v FFC_56D
56D-114 56D-114 v FFC_B88

Explanation: An unrecoverable hardware error.

56D-128 56D-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_56D
hardware failure.
Failing Item:
56D-116 56D-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_56D
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
56D-129 56D-129
Failing Item:
v FFC_56D Explanation: Error log analysis indicates a SCSI bus
problem.

56D-117 56D-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_56D
v FFC_56D
v SOFTWARE

56D-118 56D-118
56D-130 56D-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_56D Failing Item:
v FFC_B88 v FFC_56D

56D-120 56D-120 56D-132 56D-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_56D v FFC_56D

56D-122 56D-122 56D-133 56D-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
Failing Item: complete diagnosis.
v FFC_56D Failing Item:
v FFC_56D
56D-124 56D-124
Explanation: A SCSI check condition error occurred. 56D-134 56D-134

Failing Item: Explanation: The adapter failed to configure.

v FFC_56D Failing Item:

v FFC_B88

360 Service request numbers

 56D-135 • 57B-116

v SOFTWARE
57B-102 57B-102
Explanation: An unrecoverable media error occurred.
56D-135 56D-135
Failing Item:
Explanation: The device failed to configure.
v FFC_57B
Failing Item:
v FFC_56D
57B-104 57B-104
v FFC_B88
Explanation: The motor failed to restart.
v SOFTWARE
Failing Item:
56D-136 56D-136 v FFC_57B

Explanation: The certify operation failed.

57B-105 57B-105
Failing Item:
Explanation: The drive did not become ready.
v FFC_56D
Failing Item:
56D-137 56D-137 v FFC_57B

Explanation: Unit attention condition has occurred on

the Send Diagnostic command. 57B-106 57B-106

Failing Item: Explanation: The electronics card test failed.

v FFC_56D Failing Item:
v FFC_B88 v FFC_57B
v FFC_190
57B-108 57B-108
56D-138 56D-138 Explanation: The bus test failed.
Explanation: Error log analysis indicates that the disk Failing Item:
drive is operating at a higher than recommended
v FFC_57B
temperature.
Response: Check to be sure none of the air passages
57B-110 57B-110
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to Explanation: The media format is corrupted.
MAP0210 : General problem resolution.
Failing Item:
Failing Item: v FFC_57B
v FFC_56D
57B-112 57B-112
56D-140 56D-140
Explanation: The diagnostic test failed.
Explanation: Error log analysis indicates poor signal
quality. Failing Item:
v FFC_57B
Failing Item:
v FFC_199
57B-114 57B-114
v FFC_B88
v FFC_56D Explanation: An unrecoverable hardware error.
Failing Item:
56D-640 56D-640 v FFC_57B
Explanation: Error log analysis indicates a path error.
57B-116 57B-116
Response: Use MAP0285 : Multipath I/O (MPIO)
problem resolution. Explanation: A protocol error.
Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure

Service request numbers 361

57B-117 • 57B-136

they are all compatible. If you do not find a problem,

57B-129 57B-129
call your support person.
Explanation: Error log analysis indicates a SCSI bus
Failing Item:
problem.
v FFC_57B
Failing Item:
v FFC_190
57B-117 57B-117
v FFC_B88
Explanation: A write-protect error occurred.
v FFC_57B
Failing Item: v SOFTWARE
v FFC_57B
57B-130 57B-130
57B-118 57B-118
Explanation: Error log analysis indicates a problem
Explanation: A SCSI command time-out occurred. reported by the disk drive's self-monitoring function.

Failing Item: Failing Item:

v FFC_57B v FFC_57B
v FFC_B88
57B-132 57B-132
57B-120 57B-120 Explanation: A disk drive hardware error occurred.
Explanation: A SCSI busy or command error. Failing Item:
Failing Item: v FFC_57B
v FFC_57B
57B-133 57B-133
57B-122 57B-122 Explanation: Use the Subsystem Service Guide to
Explanation: A SCSI reservation conflict error. complete diagnosis.

Failing Item: Failing Item:

v FFC_57B v FFC_57B

57B-124 57B-124 57B-134 57B-134

Explanation: A SCSI check condition error occurred. Explanation: The adapter failed to configure.

Failing Item: Failing Item:

v FFC_57B v FFC_B88
v SOFTWARE
57B-126 57B-126
57B-135 57B-135
Explanation: A software error was caused by a
hardware failure. Explanation: The device failed to configure.
Failing Item: Failing Item:
v FFC_57B v FFC_57B
v FFC_B88 v FFC_B88
v SOFTWARE
57B-128 57B-128
Explanation: The error log analysis indicates a 57B-136 57B-136
hardware failure. Explanation: The certify operation failed.
Failing Item: Failing Item:
v FFC_190 v FFC_57B
v FFC_B88
v FFC_57B
v SOFTWARE

362 Service request numbers

 57B-137 • 57D-118

57B-137 57B-137 57D-106 57D-106

Explanation: Unit attention condition has occurred on Explanation: The electronics card test failed.
the Send Diagnostic command.
Failing Item:
Failing Item: v FFC_57D
v FFC_57B
v FFC_B88 57D-108 57D-108
v FFC_190
Explanation: The bus test failed.
Failing Item:
57B-138 57B-138
v FFC_57D
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
temperature. 57D-110 57D-110

Response: Check to be sure none of the air passages Explanation: The media format is corrupted.
in the system covers are blocked, that no other system Failing Item:
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution. v FFC_57D

Failing Item:
57D-112 57D-112
v FFC_57B
Explanation: The diagnostic test failed.
57B-140 57B-140 Failing Item:
Explanation: Error log analysis indicates poor signal v FFC_57D
quality.
Failing Item: 57D-114 57D-114

v FFC_199 Explanation: An unrecoverable hardware error.

v FFC_B88 Failing Item:
v FFC_57B v FFC_57D

57B-640 57B-640 57D-116 57D-116

Explanation: Error log analysis indicates a path error. Explanation: A protocol error.
Response: Use MAP0285 : Multipath I/O (MPIO) Response: Check the levels of the device, adapter,
problem resolution. diagnostic software, and application software to be sure
they are all compatible. If you do not find a problem,
57D-102 57D-102 call your support person.

Explanation: An unrecoverable media error occurred. Failing Item:

v FFC_57D
Failing Item:
v FFC_57D
57D-117 57D-117

57D-104 57D-104 Explanation: A write-protect error occurred.

Explanation: The motor failed to restart. Failing Item:

v FFC_57D
Failing Item:
v FFC_57D
57D-118 57D-118

57D-105 57D-105 Explanation: A SCSI command time-out occurred.

Explanation: The drive did not become ready. Failing Item:

v FFC_57D
Failing Item:
v FFC_B88
v FFC_57D

Service request numbers 363

57D-120 • 57D-138

57D-120 57D-120 57D-132 57D-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_57D v FFC_57D

57D-122 57D-122 57D-133 57D-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
complete diagnosis.
Failing Item:
v FFC_57D Failing Item:
v FFC_57D
57D-124 57D-124
57D-134 57D-134
Explanation: A SCSI check condition error occurred.
Explanation: The adapter failed to configure.
Failing Item:
v FFC_57D Failing Item:
v FFC_B88
57D-126 57D-126 v SOFTWARE

Explanation: A software error was caused by a

hardware failure. 57D-135 57D-135

Failing Item: Explanation: The device failed to configure.

v FFC_57D Failing Item:
v FFC_B88 v FFC_57D
v FFC_B88
57D-128 57D-128 v SOFTWARE
Explanation: The error log analysis indicates a
hardware failure. 57D-136 57D-136
Failing Item: Explanation: The certify operation failed.
v FFC_190 Failing Item:
v FFC_B88 v FFC_57D
v FFC_57D
v SOFTWARE 57D-137 57D-137
Explanation: Unit attention condition has occurred on
57D-129 57D-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem.
v FFC_57D
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_57D 57D-138 57D-138
v SOFTWARE
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
57D-130 57D-130 temperature.
Explanation: Error log analysis indicates a problem Response: Check to be sure none of the air passages
reported by the disk drive's self-monitoring function. in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
Failing Item:
MAP0210 : General problem resolution.
v FFC_57D
Failing Item:

364 Service request numbers

 57D-140 • 58B-124

v FFC_57D
58B-112 58B-112
Explanation: The diagnostic test failed.
57D-140 57D-140
Failing Item:
Explanation: Error log analysis indicates poor signal
quality. v FFC_58B

Failing Item:
58B-114 58B-114
v FFC_199
v FFC_B88 Explanation: An unrecoverable hardware error.
v FFC_57D Failing Item:
v FFC_58B
57D-640 57D-640
Explanation: Error log analysis indicates a path error. 58B-116 58B-116

Response: Use MAP0285 : Multipath I/O (MPIO) Explanation: A protocol error.

problem resolution. Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure
58B-102 58B-102 they are all compatible. If you do not find a problem,
call your support person.
Explanation: An unrecoverable media error occurred.
Failing Item:
Failing Item:
v FFC_58B
v FFC_58B

58B-117 58B-117
58B-104 58B-104
Explanation: A write-protect error occurred.
Explanation: The motor failed to restart.
Failing Item:
Failing Item:
v FFC_58B
v FFC_58B

58B-118 58B-118
58B-105 58B-105
Explanation: A SCSI command time-out occurred.
Explanation: The drive did not become ready.
Failing Item:
Failing Item:
v FFC_58B
v FFC_58B
v FFC_B88

58B-106 58B-106
58B-120 58B-120
Explanation: The electronics card test failed.
Explanation: A SCSI busy or command error.
Failing Item:
Failing Item:
v FFC_58B
v FFC_58B

58B-108 58B-108
58B-122 58B-122
Explanation: The bus test failed.
Explanation: A SCSI reservation conflict error.
Failing Item:
Failing Item:
v FFC_58B
v FFC_58B

58B-110 58B-110
58B-124 58B-124
Explanation: The media format is corrupted.
Explanation: A SCSI check condition error occurred.
Failing Item:
Failing Item:
v FFC_58B
v FFC_58B

Service request numbers 365

58B-126 • 58B-640

v SOFTWARE
58B-126 58B-126
Explanation: A software error was caused by a
58B-135 58B-135
hardware failure.
Explanation: The device failed to configure.
Failing Item:
v FFC_58B Failing Item:
v FFC_B88 v FFC_58B
v FFC_B88
58B-128 58B-128 v SOFTWARE

Explanation: The error log analysis indicates a

hardware failure. 58B-136 58B-136

Failing Item: Explanation: The certify operation failed.

v FFC_190 Failing Item:
v FFC_B88 v FFC_58B
v FFC_58B
v SOFTWARE 58B-137 58B-137
Explanation: Unit attention condition has occurred on
58B-129 58B-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem. v FFC_58B
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_58B 58B-138 58B-138
v SOFTWARE Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
58B-130 58B-130 temperature.

Explanation: Error log analysis indicates a problem Response: Check to be sure none of the air passages
reported by the disk drive's self-monitoring function. in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
Failing Item: MAP0210 : General problem resolution.
v FFC_58B
Failing Item:
v FFC_58B
58B-132 58B-132
Explanation: A disk drive hardware error occurred. 58B-140 58B-140
Failing Item: Explanation: Error log analysis indicates poor signal
v FFC_58B quality.
Failing Item:
58B-133 58B-133 v FFC_199
Explanation: Use the Subsystem Service Guide to v FFC_B88
complete diagnosis. v FFC_58B
Failing Item:
v FFC_58B 58B-640 58B-640
Explanation: Error log analysis indicates a path error.
58B-134 58B-134
Response: Use MAP0285 : Multipath I/O (MPIO)
Explanation: The adapter failed to configure. problem resolution.
Failing Item:
v FFC_B88

366 Service request numbers

 58D-102 • 58D-128

they are all compatible. If you do not find a problem,

58D-102 58D-102
call your support person.
Explanation: An unrecoverable media error occurred.
Failing Item:
Failing Item: v FFC_58D
v FFC_58D
58D-117 58D-117
58D-104 58D-104
Explanation: A write-protect error occurred.
Explanation: The motor failed to restart.
Failing Item:
Failing Item: v FFC_58D
v FFC_58D
58D-118 58D-118
58D-105 58D-105
Explanation: A SCSI command time-out occurred.
Explanation: The drive did not become ready.
Failing Item:
Failing Item: v FFC_58D
v FFC_58D v FFC_B88

58D-106 58D-106 58D-120 58D-120

Explanation: The electronics card test failed. Explanation: A SCSI busy or command error.
Failing Item: Failing Item:
v FFC_58D v FFC_58D

58D-108 58D-108 58D-122 58D-122

Explanation: The bus test failed. Explanation: A SCSI reservation conflict error.
Failing Item: Failing Item:
v FFC_58D v FFC_58D

58D-110 58D-110 58D-124 58D-124

Explanation: The media format is corrupted. Explanation: A SCSI check condition error occurred.
Failing Item: Failing Item:
v FFC_58D v FFC_58D

58D-112 58D-112 58D-126 58D-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
Failing Item: hardware failure.
v FFC_58D Failing Item:
v FFC_58D
58D-114 58D-114 v FFC_B88
Explanation: An unrecoverable hardware error.
58D-128 58D-128
Failing Item:
v FFC_58D Explanation: The error log analysis indicates a
hardware failure.

58D-116 58D-116 Failing Item:

v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter,
v FFC_58D
diagnostic software, and application software to be sure
v SOFTWARE

Service request numbers 367

58D-129 • 59B-105

58D-129 58D-129 58D-137 58D-137

Explanation: Error log analysis indicates a SCSI bus Explanation: Unit attention condition has occurred on
problem. the Send Diagnostic command.
Failing Item: Failing Item:
v FFC_190 v FFC_58D
v FFC_B88 v FFC_B88
v FFC_58D v FFC_190
v SOFTWARE
58D-138 58D-138
58D-130 58D-130 Explanation: Error log analysis indicates that the disk
Explanation: Error log analysis indicates a problem drive is operating at a higher than recommended
reported by the disk drive's self-monitoring function. temperature.

Failing Item: Response: Check to be sure none of the air passages

in the system covers are blocked, that no other system
v FFC_58D
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution.
58D-132 58D-132
Failing Item:
Explanation: A disk drive hardware error occurred. v FFC_58D
Failing Item:
v FFC_58D 58D-140 58D-140
Explanation: Error log analysis indicates poor signal
58D-133 58D-133 quality.

Explanation: Use the Subsystem Service Guide to Failing Item:

complete diagnosis. v FFC_199
Failing Item: v FFC_B88
v FFC_58D v FFC_58D

58D-134 58D-134 58D-640 58D-640

Explanation: The adapter failed to configure. Explanation: Error log analysis indicates a path error.

Failing Item: Response: Use MAP0285 : Multipath I/O (MPIO)

v FFC_B88 problem resolution.

v SOFTWARE
59B-102 59B-102
58D-135 58D-135 Explanation: An unrecoverable media error occurred.
Explanation: The device failed to configure. Failing Item:
Failing Item: v FFC_59B
v FFC_58D
v FFC_B88 59B-104 59B-104

v SOFTWARE Explanation: The motor failed to restart.

Failing Item:
58D-136 58D-136 v FFC_59B
Explanation: The certify operation failed.
Failing Item: 59B-105 59B-105
v FFC_58D Explanation: The drive did not become ready.
Failing Item:
v FFC_59B

368 Service request numbers

 59B-106 • 59B-130

59B-106 59B-106 59B-120 59B-120

Explanation: The electronics card test failed. Explanation: A SCSI busy or command error.
Failing Item: Failing Item:
v FFC_59B v FFC_59B

59B-108 59B-108 59B-122 59B-122

Explanation: The bus test failed. Explanation: A SCSI reservation conflict error.
Failing Item: Failing Item:
v FFC_59B v FFC_59B

59B-110 59B-110 59B-124 59B-124

Explanation: The media format is corrupted. Explanation: A SCSI check condition error occurred.
Failing Item: Failing Item:
v FFC_59B v FFC_59B

59B-112 59B-112 59B-126 59B-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_59B Failing Item:
v FFC_59B
59B-114 59B-114 v FFC_B88

Explanation: An unrecoverable hardware error.

59B-128 59B-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_59B
hardware failure.
Failing Item:
59B-116 59B-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_59B
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
59B-129 59B-129
Failing Item:
v FFC_59B Explanation: Error log analysis indicates a SCSI bus
problem.

59B-117 59B-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_59B
v FFC_59B
v SOFTWARE

59B-118 59B-118
59B-130 59B-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_59B Failing Item:
v FFC_B88 v FFC_59B

Service request numbers 369

59B-132 • 59D-110

v FFC_59B
59B-132 59B-132
Explanation: A disk drive hardware error occurred.
59B-140 59B-140
Failing Item:
Explanation: Error log analysis indicates poor signal
v FFC_59B quality.
Failing Item:
59B-133 59B-133
v FFC_199
Explanation: Use the Subsystem Service Guide to v FFC_B88
complete diagnosis.
v FFC_59B
Failing Item:
v FFC_59B 59B-640 59B-640
Explanation: Error log analysis indicates a path error.
59B-134 59B-134
Response: Use MAP0285 : Multipath I/O (MPIO)
Explanation: The adapter failed to configure. problem resolution.
Failing Item:
v FFC_B88 59D-102 59D-102
v SOFTWARE Explanation: An unrecoverable media error occurred.
Failing Item:
59B-135 59B-135
v FFC_59D
Explanation: The device failed to configure.
Failing Item: 59D-104 59D-104
v FFC_59B Explanation: The motor failed to restart.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_59D

59B-136 59B-136
59D-105 59D-105
Explanation: The certify operation failed.
Explanation: The drive did not become ready.
Failing Item:
Failing Item:
v FFC_59B
v FFC_59D

59B-137 59B-137
59D-106 59D-106
Explanation: Unit attention condition has occurred on
Explanation: The electronics card test failed.
the Send Diagnostic command.
Failing Item:
Failing Item:
v FFC_59D
v FFC_59B
v FFC_B88
59D-108 59D-108
v FFC_190
Explanation: The bus test failed.
59B-138 59B-138 Failing Item:
Explanation: Error log analysis indicates that the disk v FFC_59D
drive is operating at a higher than recommended
temperature. 59D-110 59D-110
Response: Check to be sure none of the air passages Explanation: The media format is corrupted.
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to Failing Item:
MAP0210 : General problem resolution. v FFC_59D
Failing Item:

370 Service request numbers

 59D-112 • 59D-134

59D-112 59D-112 59D-126 59D-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_59D Failing Item:
v FFC_59D
59D-114 59D-114 v FFC_B88

Explanation: An unrecoverable hardware error.

59D-128 59D-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_59D
hardware failure.
Failing Item:
59D-116 59D-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_59D
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
59D-129 59D-129
Failing Item:
v FFC_59D Explanation: Error log analysis indicates a SCSI bus
problem.

59D-117 59D-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_59D
v FFC_59D
v SOFTWARE

59D-118 59D-118
59D-130 59D-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_59D Failing Item:
v FFC_B88 v FFC_59D

59D-120 59D-120 59D-132 59D-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_59D v FFC_59D

59D-122 59D-122 59D-133 59D-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
Failing Item: complete diagnosis.
v FFC_59D Failing Item:
v FFC_59D
59D-124 59D-124
Explanation: A SCSI check condition error occurred. 59D-134 59D-134

Failing Item: Explanation: The adapter failed to configure.

v FFC_59D Failing Item:

v FFC_B88

Service request numbers 371

59D-135 • 60230

v SOFTWARE
60000 60000
Explanation: The SSA adapter is missing from the
59D-135 59D-135
expected configuration.
Explanation: The device failed to configure.
Response: Refer to the SRN table in the User's Guide
Failing Item: and Maintenance Information for the SSA adapter.
v FFC_59D
v FFC_B88 60200 60200
v SOFTWARE Explanation: The SSA unit cannot be turned on.
Response: Refer to the SRN table in the User's Guide
59D-136 59D-136 and Maintenance Information for the SSA adapter or if
Explanation: The certify operation failed. the system service guide contains integrated SSA
(without a distinct model type from the system unit
Failing Item: itself), use the SRN table in the system unit's service
v FFC_59D guide to find this SRN and do the action indicated
there.

59D-137 59D-137
60210 60210
Explanation: Unit attention condition has occurred on
the Send Diagnostic command. Explanation: A disk drive module has its Check light
On.
Failing Item:
Response: Refer to the SRN table in the User's Guide
v FFC_59D
and Maintenance Information for the SSA adapter or if
v FFC_B88 the system service guide contains integrated SSA
v FFC_190 (without a distinct model type from the system unit
itself), use the SRN table in the system unit's service
guide to find this SRN and do the action indicated
59D-138 59D-138
there.
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
60220 60220
temperature.
Explanation: A fan-and-power-supply assembly has its
Response: Check to be sure none of the air passages
Check light On.
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to Response: Refer to the SRN table in the User's Guide
MAP0210 : General problem resolution. and Maintenance Information for the SSA adapter or if
the system service guide contains integrated SSA
Failing Item:
(without a distinct model type from the system unit
v FFC_59D itself), use the SRN table in the system unit's service
guide to find this SRN and do the action indicated
59D-140 59D-140 there.

Explanation: Error log analysis indicates poor signal

quality. 60230 60230

Failing Item: Explanation: The SSA unit has an unexpected Check

light On.
v FFC_199
v FFC_B88 Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter or if
v FFC_59D the system service guide contains integrated SSA
(without a distinct model type from the system unit
59D-640 59D-640 itself), use the SRN table in the system unit's service
guide to find this SRN and do the action indicated
Explanation: Error log analysis indicates a path error. there.
Response: Use MAP0285 : Multipath I/O (MPIO)
problem resolution.

372 Service request numbers

 60240 • 601-122

60240 60240 601-110 601-110

Explanation: An SSA configuration problem occurred. Explanation: The media format is corrupted.
Response: Refer to the SRN table in the User's Guide Failing Item:
and Maintenance Information for the SSA adapter or if v FFC_601
the system service guide contains integrated SSA
(without a distinct model type from the system unit
itself), use the SRN table in the system unit's service 601-112 601-112
guide to find this SRN and do the action indicated Explanation: The diagnostic test failed.
there.
Failing Item:
7XXXX 7XXXX v FFC_601

Explanation: An SSA disk drive is missing from the

expected configuration of the SSA loop. 601-114 601-114

Response: Refer to the SRN table in the Service Guide Explanation: An unrecoverable hardware error.
for the unit containing the disk drive and to the User's Failing Item:
Guide and Maintenance Information for the SSA
v FFC_601
adapter. Note: In this SRN, an x represents a digit 0
through F.
601-116 601-116
601-102 601-102 Explanation: A protocol error.
Explanation: An unrecoverable media error occurred. Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure
Failing Item:
they are all compatible. If you do not find a problem,
v FFC_601 call your support person.
Failing Item:
601-104 601-104
v FFC_601
Explanation: The motor failed to restart.
Failing Item: 601-117 601-117
v FFC_601 Explanation: A write-protect error occurred.
Failing Item:
601-105 601-105
v FFC_601
Explanation: The drive did not become ready.
Failing Item: 601-118 601-118
v FFC_601 Explanation: A SCSI command time-out occurred.
Failing Item:
601-106 601-106
v FFC_601
Explanation: The electronics card test failed. v FFC_B88
Failing Item:
v FFC_601 601-120 601-120
Explanation: A SCSI busy or command error.
601-108 601-108
Failing Item:
Explanation: The bus test failed. v FFC_601
Failing Item:
v FFC_601 601-122 601-122
Explanation: A SCSI reservation conflict error.
Failing Item:
v FFC_601

Service request numbers 373

601-124 • 601-140

601-124 601-124 601-134 601-134

Explanation: A SCSI check condition error occurred. Explanation: The adapter failed to configure.
Failing Item: Failing Item:
v FFC_601 v FFC_B88
v SOFTWARE
601-126 601-126
Explanation: A software error was caused by a 601-135 601-135
hardware failure. Explanation: The device failed to configure.
Failing Item: Failing Item:
v FFC_601 v FFC_601
v FFC_B88 v FFC_B88
v SOFTWARE
601-128 601-128
Explanation: The error log analysis indicates a 601-136 601-136
hardware failure.
Explanation: The certify operation failed.
Failing Item:
Failing Item:
v FFC_190
v FFC_601
v FFC_B88
v FFC_601
601-137 601-137
v SOFTWARE
Explanation: Unit attention condition has occurred on
the Send Diagnostic command.
601-129 601-129
Failing Item:
Explanation: Error log analysis indicates a SCSI bus
v FFC_601
problem.
v FFC_B88
Failing Item:
v FFC_190
v FFC_190
v FFC_B88
601-138 601-138
v FFC_601
Explanation: Error log analysis indicates that the disk
v SOFTWARE
drive is operating at a higher than recommended
temperature.
601-130 601-130
Response: Check to be sure none of the air passages
Explanation: Error log analysis indicates a problem in the system covers are blocked, that no other system
reported by the disk drive's self-monitoring function. environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution.
Failing Item:
v FFC_601 Failing Item:
v FFC_601
601-132 601-132
601-140 601-140
Explanation: A disk drive hardware error occurred.
Explanation: Error log analysis indicates poor signal
Failing Item:
quality.
v FFC_601
Failing Item:
v FFC_199
601-133 601-133
v FFC_B88
Explanation: Use the Subsystem Service Guide to
v FFC_601
complete diagnosis.
Failing Item:
v FFC_601

374 Service request numbers

 601-640 • 60B-126

601-640 601-640 60B-116 60B-116

Explanation: Error log analysis indicates a path error. Explanation: A protocol error.
Response: Use MAP0285 : Multipath I/O (MPIO) Response: Check the levels of the device, adapter,
problem resolution. diagnostic software, and application software to be sure
they are all compatible. If you do not find a problem,
call your support person.
60B-102 60B-102
Failing Item:
Explanation: An unrecoverable media error occurred.
v FFC_60B
Failing Item:
v FFC_60B
60B-117 60B-117
Explanation: A write-protect error occurred.
60B-104 60B-104
Failing Item:
Explanation: The motor failed to restart.
v FFC_60B
Failing Item:
v FFC_60B
60B-118 60B-118
Explanation: A SCSI command time-out occurred.
60B-105 60B-105
Failing Item:
Explanation: The drive did not become ready.
v FFC_60B
Failing Item:
v FFC_B88
v FFC_60B

60B-120 60B-120
60B-106 60B-106
Explanation: A SCSI busy or command error.
Explanation: The electronics card test failed.
Failing Item:
Failing Item:
v FFC_60B
v FFC_60B

60B-122 60B-122
60B-108 60B-108
Explanation: A SCSI reservation conflict error.
Explanation: The bus test failed.
Failing Item:
Failing Item:
v FFC_60B
v FFC_60B

60B-124 60B-124
60B-110 60B-110
Explanation: A SCSI check condition error occurred.
Explanation: The media format is corrupted.
Failing Item:
Failing Item:
v FFC_60B
v FFC_60B

60B-126 60B-126
60B-112 60B-112
Explanation: A software error was caused by a
Explanation: The diagnostic test failed. hardware failure.
Failing Item: Failing Item:
v FFC_60B v FFC_60B
v FFC_B88
60B-114 60B-114
Explanation: An unrecoverable hardware error.
Failing Item:
v FFC_60B

Service request numbers 375

60B-128 • 613-XXX

v SOFTWARE
60B-128 60B-128
Explanation: The error log analysis indicates a
60B-136 60B-136
hardware failure.
Explanation: The certify operation failed.
Failing Item:
v FFC_190 Failing Item:
v FFC_B88 v FFC_60B
v FFC_60B
v SOFTWARE 60B-137 60B-137
Explanation: Unit attention condition has occurred on
60B-129 60B-129 the Send Diagnostic command.

Explanation: Error log analysis indicates a SCSI bus Failing Item:

problem. v FFC_60B
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_60B 60B-138 60B-138
v SOFTWARE Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
temperature.
60B-130 60B-130
Response: Check to be sure none of the air passages
Explanation: Error log analysis indicates a problem
in the system covers are blocked, that no other system
reported by the disk drive's self-monitoring function.
environmental warnings are occurring. Otherwise, go to
Failing Item: MAP0210 : General problem resolution.
v FFC_60B Failing Item:
v FFC_60B
60B-132 60B-132
Explanation: A disk drive hardware error occurred. 60B-140 60B-140
Failing Item: Explanation: Error log analysis indicates poor signal
v FFC_60B quality.
Failing Item:
60B-133 60B-133 v FFC_199
Explanation: Use the Subsystem Service Guide to v FFC_B88
complete diagnosis. v FFC_60B
Failing Item:
v FFC_60B 60B-640 60B-640
Explanation: Error log analysis indicates a path error.
60B-134 60B-134 Response: Use MAP0285 : Multipath I/O (MPIO)
Explanation: The adapter failed to configure. problem resolution.

Failing Item:
613-XXX 613-XXX
v FFC_B88
v SOFTWARE Explanation: An 8-mm 80-GB VXA-2 tape device
problem has occurred.

60B-135 60B-135 Failing Item:

v FFC_613
Explanation: The device failed to configure.
Failing Item:
v FFC_60B
v FFC_B88

376 Service request numbers

 61B-102 • 61B-128

they are all compatible. If you do not find a problem,

61B-102 61B-102
call your support person.
Explanation: An unrecoverable media error occurred.
Failing Item:
Failing Item: v FFC_61B
v FFC_61B
61B-117 61B-117
61B-104 61B-104
Explanation: A write-protect error occurred.
Explanation: The motor failed to restart.
Failing Item:
Failing Item: v FFC_61B
v FFC_61B
61B-118 61B-118
61B-105 61B-105
Explanation: A SCSI command time-out occurred.
Explanation: The drive did not become ready.
Failing Item:
Failing Item: v FFC_61B
v FFC_61B v FFC_B88

61B-106 61B-106 61B-120 61B-120

Explanation: The electronics card test failed. Explanation: A SCSI busy or command error.
Failing Item: Failing Item:
v FFC_61B v FFC_61B

61B-108 61B-108 61B-122 61B-122

Explanation: The bus test failed. Explanation: A SCSI reservation conflict error.
Failing Item: Failing Item:
v FFC_61B v FFC_61B

61B-110 61B-110 61B-124 61B-124

Explanation: The media format is corrupted. Explanation: A SCSI check condition error occurred.
Failing Item: Failing Item:
v FFC_61B v FFC_61B

61B-112 61B-112 61B-126 61B-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
Failing Item: hardware failure.
v FFC_61B Failing Item:
v FFC_61B
61B-114 61B-114 v FFC_B88
Explanation: An unrecoverable hardware error.
61B-128 61B-128
Failing Item:
v FFC_61B Explanation: The error log analysis indicates a
hardware failure.

61B-116 61B-116 Failing Item:

v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter,
v FFC_61B
diagnostic software, and application software to be sure
v SOFTWARE

Service request numbers 377

61B-129 • 61D-105

61B-129 61B-129 61B-137 61B-137

Explanation: Error log analysis indicates a SCSI bus Explanation: Unit attention condition has occurred on
problem. the Send Diagnostic command.
Failing Item: Failing Item:
v FFC_190 v FFC_61B
v FFC_B88 v FFC_B88
v FFC_61B v FFC_190
v SOFTWARE
61B-138 61B-138
61B-130 61B-130 Explanation: Error log analysis indicates that the disk
Explanation: Error log analysis indicates a problem drive is operating at a higher than recommended
reported by the disk drive's self-monitoring function. temperature.

Failing Item: Response: Check to be sure none of the air passages

in the system covers are blocked, that no other system
v FFC_61B
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution.
61B-132 61B-132
Failing Item:
Explanation: A disk drive hardware error occurred. v FFC_61B
Failing Item:
v FFC_61B 61B-140 61B-140
Explanation: Error log analysis indicates poor signal
61B-133 61B-133 quality.

Explanation: Use the Subsystem Service Guide to Failing Item:

complete diagnosis. v FFC_199
Failing Item: v FFC_B88
v FFC_61B v FFC_61B

61B-134 61B-134 61B-640 61B-640

Explanation: The adapter failed to configure. Explanation: Error log analysis indicates a path error.

Failing Item: Response: Use MAP0285 : Multipath I/O (MPIO)

v FFC_B88 problem resolution.

v SOFTWARE
61D-102 61D-102
61B-135 61B-135 Explanation: An unrecoverable media error occurred.
Explanation: The device failed to configure. Failing Item:
Failing Item: v FFC_61D
v FFC_61B
v FFC_B88 61D-104 61D-104

v SOFTWARE Explanation: The motor failed to restart.

Failing Item:
61B-136 61B-136 v FFC_61D
Explanation: The certify operation failed.
Failing Item: 61D-105 61D-105
v FFC_61B Explanation: The drive did not become ready.
Failing Item:
v FFC_61D

378 Service request numbers

 61D-106 • 61D-130

61D-106 61D-106 61D-120 61D-120

Explanation: The electronics card test failed. Explanation: A SCSI busy or command error.
Failing Item: Failing Item:
v FFC_61D v FFC_61D

61D-108 61D-108 61D-122 61D-122

Explanation: The bus test failed. Explanation: A SCSI reservation conflict error.
Failing Item: Failing Item:
v FFC_61D v FFC_61D

61D-110 61D-110 61D-124 61D-124

Explanation: The media format is corrupted. Explanation: A SCSI check condition error occurred.
Failing Item: Failing Item:
v FFC_61D v FFC_61D

61D-112 61D-112 61D-126 61D-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_61D Failing Item:
v FFC_61D
61D-114 61D-114 v FFC_B88

Explanation: An unrecoverable hardware error.

61D-128 61D-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_61D
hardware failure.
Failing Item:
61D-116 61D-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_61D
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
61D-129 61D-129
Failing Item:
v FFC_61D Explanation: Error log analysis indicates a SCSI bus
problem.

61D-117 61D-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_61D
v FFC_61D
v SOFTWARE

61D-118 61D-118
61D-130 61D-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_61D Failing Item:
v FFC_B88 v FFC_61D

Service request numbers 379

61D-132 • 61E-110

v FFC_61D
61D-132 61D-132
Explanation: A disk drive hardware error occurred.
61D-140 61D-140
Failing Item:
Explanation: Error log analysis indicates poor signal
v FFC_61D quality.
Failing Item:
61D-133 61D-133
v FFC_199
Explanation: Use the Subsystem Service Guide to v FFC_B88
complete diagnosis.
v FFC_61D
Failing Item:
v FFC_61D 61D-640 61D-640
Explanation: Error log analysis indicates a path error.
61D-134 61D-134
Response: Use MAP0285 : Multipath I/O (MPIO)
Explanation: The adapter failed to configure. problem resolution.
Failing Item:
v FFC_B88 61E-102 61E-102
v SOFTWARE Explanation: An unrecoverable media error occurred.
Failing Item:
61D-135 61D-135
v FFC_61E
Explanation: The device failed to configure.
Failing Item: 61E-104 61E-104
v FFC_61D Explanation: The motor failed to restart.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_61E

61D-136 61D-136
61E-105 61E-105
Explanation: The certify operation failed.
Explanation: The drive did not become ready.
Failing Item:
Failing Item:
v FFC_61D
v FFC_61E

61D-137 61D-137
61E-106 61E-106
Explanation: Unit attention condition has occurred on
Explanation: The electronics card test failed.
the Send Diagnostic command.
Failing Item:
Failing Item:
v FFC_61E
v FFC_61D
v FFC_B88
61E-108 61E-108
v FFC_190
Explanation: The bus test failed.
61D-138 61D-138 Failing Item:
Explanation: Error log analysis indicates that the disk v FFC_61E
drive is operating at a higher than recommended
temperature. 61E-110 61E-110
Response: Check to be sure none of the air passages Explanation: The media format is corrupted.
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to Failing Item:
MAP0210 : General problem resolution. v FFC_61E
Failing Item:

380 Service request numbers

 61E-112 • 61E-134

61E-112 61E-112 61E-126 61E-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_61E Failing Item:
v FFC_61E
61E-114 61E-114 v FFC_B88

Explanation: An unrecoverable hardware error.

61E-128 61E-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_61E
hardware failure.
Failing Item:
61E-116 61E-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_61E
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
61E-129 61E-129
Failing Item:
v FFC_61E Explanation: Error log analysis indicates a SCSI bus
problem.

61E-117 61E-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_61E
v FFC_61E
v SOFTWARE

61E-118 61E-118
61E-130 61E-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_61E Failing Item:
v FFC_B88 v FFC_61E

61E-120 61E-120 61E-132 61E-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_61E v FFC_61E

61E-122 61E-122 61E-133 61E-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
Failing Item: complete diagnosis.
v FFC_61E Failing Item:
v FFC_61E
61E-124 61E-124
Explanation: A SCSI check condition error occurred. 61E-134 61E-134

Failing Item: Explanation: The adapter failed to configure.

v FFC_61E Failing Item:

v FFC_B88

Service request numbers 381

61E-135 • 621-116

v SOFTWARE
621-102 621-102
Explanation: An unrecoverable media error occurred.
61E-135 61E-135
Failing Item:
Explanation: The device failed to configure.
v FFC_621
Failing Item:
v FFC_61E
621-104 621-104
v FFC_B88
Explanation: The motor failed to restart.
v SOFTWARE
Failing Item:
61E-136 61E-136 v FFC_621

Explanation: The certify operation failed.

621-105 621-105
Failing Item:
Explanation: The drive did not become ready.
v FFC_61E
Failing Item:
61E-137 61E-137 v FFC_621

Explanation: Unit attention condition has occurred on

the Send Diagnostic command. 621-106 621-106

Failing Item: Explanation: The electronics card test failed.

v FFC_61E Failing Item:
v FFC_B88 v FFC_621
v FFC_190
621-108 621-108
61E-138 61E-138 Explanation: The bus test failed.
Explanation: Error log analysis indicates that the disk Failing Item:
drive is operating at a higher than recommended
v FFC_621
temperature.
Response: Check to be sure none of the air passages
621-110 621-110
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to Explanation: The media format is corrupted.
MAP0210 : General problem resolution.
Failing Item:
Failing Item: v FFC_621
v FFC_61E
621-112 621-112
61E-140 61E-140
Explanation: The diagnostic test failed.
Explanation: Error log analysis indicates poor signal
quality. Failing Item:
v FFC_621
Failing Item:
v FFC_199
621-114 621-114
v FFC_B88
v FFC_61E Explanation: An unrecoverable hardware error.
Failing Item:
61E-640 61E-640 v FFC_621
Explanation: Error log analysis indicates a path error.
621-116 621-116
Response: Use MAP0285 : Multipath I/O (MPIO)
problem resolution. Explanation: A protocol error.
Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure

382 Service request numbers

 621-117 • 621-136

they are all compatible. If you do not find a problem,

621-129 621-129
call your support person.
Explanation: Error log analysis indicates a SCSI bus
Failing Item:
problem.
v FFC_621
Failing Item:
v FFC_190
621-117 621-117
v FFC_B88
Explanation: A write-protect error occurred.
v FFC_621
Failing Item: v SOFTWARE
v FFC_621
621-130 621-130
621-118 621-118
Explanation: Error log analysis indicates a problem
Explanation: A SCSI command time-out occurred. reported by the disk drive's self-monitoring function.

Failing Item: Failing Item:

v FFC_621 v FFC_621
v FFC_B88
621-132 621-132
621-120 621-120 Explanation: A disk drive hardware error occurred.
Explanation: A SCSI busy or command error. Failing Item:
Failing Item: v FFC_621
v FFC_621
621-133 621-133
621-122 621-122 Explanation: Use the Subsystem Service Guide to
Explanation: A SCSI reservation conflict error. complete diagnosis.

Failing Item: Failing Item:

v FFC_621 v FFC_621

621-124 621-124 621-134 621-134

Explanation: A SCSI check condition error occurred. Explanation: The adapter failed to configure.

Failing Item: Failing Item:

v FFC_621 v FFC_B88
v SOFTWARE
621-126 621-126
621-135 621-135
Explanation: A software error was caused by a
hardware failure. Explanation: The device failed to configure.
Failing Item: Failing Item:
v FFC_621 v FFC_621
v FFC_B88 v FFC_B88
v SOFTWARE
621-128 621-128
Explanation: The error log analysis indicates a 621-136 621-136
hardware failure. Explanation: The certify operation failed.
Failing Item: Failing Item:
v FFC_190 v FFC_621
v FFC_B88
v FFC_621
v SOFTWARE

Service request numbers 383

621-137 • 623-118

621-137 621-137 623-106 623-106

Explanation: Unit attention condition has occurred on Explanation: The electronics card test failed.
the Send Diagnostic command.
Failing Item:
Failing Item: v FFC_623
v FFC_621
v FFC_B88 623-108 623-108
v FFC_190
Explanation: The bus test failed.
Failing Item:
621-138 621-138
v FFC_623
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
temperature. 623-110 623-110

Response: Check to be sure none of the air passages Explanation: The media format is corrupted.
in the system covers are blocked, that no other system Failing Item:
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution. v FFC_623

Failing Item:
623-112 623-112
v FFC_621
Explanation: The diagnostic test failed.
621-140 621-140 Failing Item:
Explanation: Error log analysis indicates poor signal v FFC_623
quality.
Failing Item: 623-114 623-114

v FFC_199 Explanation: An unrecoverable hardware error.

v FFC_B88 Failing Item:
v FFC_621 v FFC_623

621-640 621-640 623-116 623-116

Explanation: Error log analysis indicates a path error. Explanation: A protocol error.
Response: Use MAP0285 : Multipath I/O (MPIO) Response: Check the levels of the device, adapter,
problem resolution. diagnostic software, and application software to be sure
they are all compatible. If you do not find a problem,
623-102 623-102 call your support person.

Explanation: An unrecoverable media error occurred. Failing Item:

v FFC_623
Failing Item:
v FFC_623
623-117 623-117

623-104 623-104 Explanation: A write-protect error occurred.

Explanation: The motor failed to restart. Failing Item:

v FFC_623
Failing Item:
v FFC_623
623-118 623-118

623-105 623-105 Explanation: A SCSI command time-out occurred.

Explanation: The drive did not become ready. Failing Item:

v FFC_623
Failing Item:
v FFC_B88
v FFC_623

384 Service request numbers

 623-120 • 623-138

623-120 623-120 623-132 623-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_623 v FFC_623

623-122 623-122 623-133 623-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
complete diagnosis.
Failing Item:
v FFC_623 Failing Item:
v FFC_623
623-124 623-124
623-134 623-134
Explanation: A SCSI check condition error occurred.
Explanation: The adapter failed to configure.
Failing Item:
v FFC_623 Failing Item:
v FFC_B88
623-126 623-126 v SOFTWARE

Explanation: A software error was caused by a

hardware failure. 623-135 623-135

Failing Item: Explanation: The device failed to configure.

v FFC_623 Failing Item:
v FFC_B88 v FFC_623
v FFC_B88
623-128 623-128 v SOFTWARE
Explanation: The error log analysis indicates a
hardware failure. 623-136 623-136
Failing Item: Explanation: The certify operation failed.
v FFC_190 Failing Item:
v FFC_B88 v FFC_623
v FFC_623
v SOFTWARE 623-137 623-137
Explanation: Unit attention condition has occurred on
623-129 623-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem.
v FFC_623
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_623 623-138 623-138
v SOFTWARE
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
623-130 623-130 temperature.
Explanation: Error log analysis indicates a problem Response: Check to be sure none of the air passages
reported by the disk drive's self-monitoring function. in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
Failing Item:
MAP0210 : General problem resolution.
v FFC_623
Failing Item:

Service request numbers 385

623-140 • 624-124

v FFC_623
624-112 624-112
Explanation: The diagnostic test failed.
623-140 623-140
Failing Item:
Explanation: Error log analysis indicates poor signal
quality. v FFC_624

Failing Item:
624-114 624-114
v FFC_199
v FFC_B88 Explanation: An unrecoverable hardware error.
v FFC_623 Failing Item:
v FFC_624
623-640 623-640
Explanation: Error log analysis indicates a path error. 624-116 624-116

Response: Use MAP0285 : Multipath I/O (MPIO) Explanation: A protocol error.

problem resolution. Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure
624-102 624-102 they are all compatible. If you do not find a problem,
call your support person.
Explanation: An unrecoverable media error occurred.
Failing Item:
Failing Item:
v FFC_624
v FFC_624

624-117 624-117
624-104 624-104
Explanation: A write-protect error occurred.
Explanation: The motor failed to restart.
Failing Item:
Failing Item:
v FFC_624
v FFC_624

624-118 624-118
624-105 624-105
Explanation: A SCSI command time-out occurred.
Explanation: The drive did not become ready.
Failing Item:
Failing Item:
v FFC_624
v FFC_624
v FFC_B88

624-106 624-106
624-120 624-120
Explanation: The electronics card test failed.
Explanation: A SCSI busy or command error.
Failing Item:
Failing Item:
v FFC_624
v FFC_624

624-108 624-108
624-122 624-122
Explanation: The bus test failed.
Explanation: A SCSI reservation conflict error.
Failing Item:
Failing Item:
v FFC_624
v FFC_624

624-110 624-110
624-124 624-124
Explanation: The media format is corrupted.
Explanation: A SCSI check condition error occurred.
Failing Item:
Failing Item:
v FFC_624
v FFC_624

386 Service request numbers

 624-126 • 624-640

v SOFTWARE
624-126 624-126
Explanation: A software error was caused by a
624-135 624-135
hardware failure.
Explanation: The device failed to configure.
Failing Item:
v FFC_624 Failing Item:
v FFC_B88 v FFC_624
v FFC_B88
624-128 624-128 v SOFTWARE

Explanation: The error log analysis indicates a

hardware failure. 624-136 624-136

Failing Item: Explanation: The certify operation failed.

v FFC_190 Failing Item:
v FFC_B88 v FFC_624
v FFC_624
v SOFTWARE 624-137 624-137
Explanation: Unit attention condition has occurred on
624-129 624-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem. v FFC_624
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_624 624-138 624-138
v SOFTWARE Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
624-130 624-130 temperature.

Explanation: Error log analysis indicates a problem Response: Check to be sure none of the air passages
reported by the disk drive's self-monitoring function. in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
Failing Item: MAP0210 : General problem resolution.
v FFC_624
Failing Item:
v FFC_624
624-132 624-132
Explanation: A disk drive hardware error occurred. 624-140 624-140
Failing Item: Explanation: Error log analysis indicates poor signal
v FFC_624 quality.
Failing Item:
624-133 624-133 v FFC_199
Explanation: Use the Subsystem Service Guide to v FFC_B88
complete diagnosis. v FFC_624
Failing Item:
v FFC_624 624-640 624-640
Explanation: Error log analysis indicates a path error.
624-134 624-134
Response: Use MAP0285 : Multipath I/O (MPIO)
Explanation: The adapter failed to configure. problem resolution.
Failing Item:
v FFC_B88

Service request numbers 387

62D-102 • 62D-128

they are all compatible. If you do not find a problem,

62D-102 62D-102
call your support person.
Explanation: An unrecoverable media error occurred.
Failing Item:
Failing Item: v FFC_62D
v FFC_62D
62D-117 62D-117
62D-104 62D-104
Explanation: A write-protect error occurred.
Explanation: The motor failed to restart.
Failing Item:
Failing Item: v FFC_62D
v FFC_62D
62D-118 62D-118
62D-105 62D-105
Explanation: A SCSI command time-out occurred.
Explanation: The drive did not become ready.
Failing Item:
Failing Item: v FFC_62D
v FFC_62D v FFC_B88

62D-106 62D-106 62D-120 62D-120

Explanation: The electronics card test failed. Explanation: A SCSI busy or command error.
Failing Item: Failing Item:
v FFC_62D v FFC_62D

62D-108 62D-108 62D-122 62D-122

Explanation: The bus test failed. Explanation: A SCSI reservation conflict error.
Failing Item: Failing Item:
v FFC_62D v FFC_62D

62D-110 62D-110 62D-124 62D-124

Explanation: The media format is corrupted. Explanation: A SCSI check condition error occurred.
Failing Item: Failing Item:
v FFC_62D v FFC_62D

62D-112 62D-112 62D-126 62D-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
Failing Item: hardware failure.
v FFC_62D Failing Item:
v FFC_62D
62D-114 62D-114 v FFC_B88
Explanation: An unrecoverable hardware error.
62D-128 62D-128
Failing Item:
v FFC_62D Explanation: The error log analysis indicates a
hardware failure.

62D-116 62D-116 Failing Item:

v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter,
v FFC_62D
diagnostic software, and application software to be sure
v SOFTWARE

388 Service request numbers

 62D-129 • 62E-105

62D-129 62D-129 62D-137 62D-137

Explanation: Error log analysis indicates a SCSI bus Explanation: Unit attention condition has occurred on
problem. the Send Diagnostic command.
Failing Item: Failing Item:
v FFC_190 v FFC_62D
v FFC_B88 v FFC_B88
v FFC_62D v FFC_190
v SOFTWARE
62D-138 62D-138
62D-130 62D-130 Explanation: Error log analysis indicates that the disk
Explanation: Error log analysis indicates a problem drive is operating at a higher than recommended
reported by the disk drive's self-monitoring function. temperature.

Failing Item: Response: Check to be sure none of the air passages

in the system covers are blocked, that no other system
v FFC_62D
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution.
62D-132 62D-132
Failing Item:
Explanation: A disk drive hardware error occurred. v FFC_62D
Failing Item:
v FFC_62D 62D-140 62D-140
Explanation: Error log analysis indicates poor signal
62D-133 62D-133 quality.

Explanation: Use the Subsystem Service Guide to Failing Item:

complete diagnosis. v FFC_199
Failing Item: v FFC_B88
v FFC_62D v FFC_62D

62D-134 62D-134 62D-640 62D-640

Explanation: The adapter failed to configure. Explanation: Error log analysis indicates a path error.

Failing Item: Response: Use MAP0285 : Multipath I/O (MPIO)

v FFC_B88 problem resolution.

v SOFTWARE
62E-102 62E-102
62D-135 62D-135 Explanation: An unrecoverable media error occurred.
Explanation: The device failed to configure. Failing Item:
Failing Item: v FFC_62E
v FFC_62D
v FFC_B88 62E-104 62E-104

v SOFTWARE Explanation: The motor failed to restart.

Failing Item:
62D-136 62D-136 v FFC_62E
Explanation: The certify operation failed.
Failing Item: 62E-105 62E-105
v FFC_62D Explanation: The drive did not become ready.
Failing Item:
v FFC_62E

Service request numbers 389

62E-106 • 62E-130

62E-106 62E-106 62E-120 62E-120

Explanation: The electronics card test failed. Explanation: A SCSI busy or command error.
Failing Item: Failing Item:
v FFC_62E v FFC_62E

62E-108 62E-108 62E-122 62E-122

Explanation: The bus test failed. Explanation: A SCSI reservation conflict error.
Failing Item: Failing Item:
v FFC_62E v FFC_62E

62E-110 62E-110 62E-124 62E-124

Explanation: The media format is corrupted. Explanation: A SCSI check condition error occurred.
Failing Item: Failing Item:
v FFC_62E v FFC_62E

62E-112 62E-112 62E-126 62E-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_62E Failing Item:
v FFC_62E
62E-114 62E-114 v FFC_B88

Explanation: An unrecoverable hardware error.

62E-128 62E-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_62E
hardware failure.
Failing Item:
62E-116 62E-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_62E
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
62E-129 62E-129
Failing Item:
v FFC_62E Explanation: Error log analysis indicates a SCSI bus
problem.

62E-117 62E-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_62E
v FFC_62E
v SOFTWARE

62E-118 62E-118
62E-130 62E-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_62E Failing Item:
v FFC_B88 v FFC_62E

390 Service request numbers

 62E-132 • 636-106

v FFC_62E
62E-132 62E-132
Explanation: A disk drive hardware error occurred.
62E-140 62E-140
Failing Item:
Explanation: Error log analysis indicates poor signal
v FFC_62E quality.
Failing Item:
62E-133 62E-133
v FFC_199
Explanation: Use the Subsystem Service Guide to v FFC_B88
complete diagnosis.
v FFC_62E
Failing Item:
v FFC_62E 62E-640 62E-640
Explanation: Error log analysis indicates a path error.
62E-134 62E-134
Response: Use MAP0285 : Multipath I/O (MPIO)
Explanation: The adapter failed to configure. problem resolution.
Failing Item:
v FFC_B88 636-101 636-101
v SOFTWARE Explanation: EPROM test failure.
Failing Item:
62E-135 62E-135
v FFC_636
Explanation: The device failed to configure.
Failing Item: 636-102 636-102
v FFC_62E Explanation: Adapter SDRAM failure.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_636

62E-136 62E-136
636-103 636-103
Explanation: The certify operation failed.
Explanation: Adapter checksum failure.
Failing Item:
Failing Item:
v FFC_62E
v FFC_636

62E-137 62E-137
636-104 636-104
Explanation: Unit attention condition has occurred on
Explanation: Adapter memory test failure.
the Send Diagnostic command.
Failing Item:
Failing Item:
v FFC_636
v FFC_62E
v FFC_B88
636-105 636-105
v FFC_190
Explanation: Adapter buffer test failure.
62E-138 62E-138 Failing Item:
Explanation: Error log analysis indicates that the disk v FFC_636
drive is operating at a higher than recommended
temperature. 636-106 636-106
Response: Check to be sure none of the air passages Explanation: Adapter cache test failure.
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to Failing Item:
MAP0210 : General problem resolution. v FFC_636
Failing Item:

Service request numbers 391

636-107 • 638-110

636-107 636-107 636-204 636-204

Explanation: Internal loop-back test failure. Explanation: Enhanced error handling failure opening
the adapter.
Failing Item:
v FFC_636 Failing Item:
v FFC_636
636-108 636-108 v FFC_221

Explanation: External wrap test failure.

636-701 636-701
Failing Item:
Explanation: ELA indicates an I/O failure on the
v FFC_636
adapter.
Failing Item:
636-109 636-109
v FFC_636
Explanation: Enhanced error handling failure on the
bus.
638-102 638-102
Failing Item:
Explanation: An unrecoverable media error occurred.
v FFC_221
Failing Item:
636-110 636-110 v FFC_638

Explanation: Enhanced error handling failure on the

Eads chip. 638-104 638-104

Failing Item: Explanation: The motor failed to restart.

v FFC_221 Failing Item:
v FFC_638
636-111 636-111
Explanation: Enhanced error handling failure on the 638-105 638-105
adapter. Explanation: The drive did not become ready.
Failing Item: Failing Item:
v FFC_636 v FFC_638

636-201 636-201 638-106 638-106

Explanation: Hardware failure opening adapter. Explanation: The electronics card test failed.
Failing Item: Failing Item:
v FFC_636 v FFC_638
v FFC_221
638-108 638-108
636-202 636-202
Explanation: The bus test failed.
Explanation: Interrupt test failure.
Failing Item:
Failing Item: v FFC_638
v FFC_636
v FFC_221 638-110 638-110
Explanation: The media format is corrupted.
636-203 636-203
Failing Item:
Explanation: Adapter DMA test failure.
v FFC_638
Failing Item:
v FFC_636
v FFC_221

392 Service request numbers

 638-112 • 638-134

638-112 638-112 638-126 638-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_638 Failing Item:
v FFC_638
638-114 638-114 v FFC_B88

Explanation: An unrecoverable hardware error.

638-128 638-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_638
hardware failure.
Failing Item:
638-116 638-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_638
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
638-129 638-129
Failing Item:
v FFC_638 Explanation: Error log analysis indicates a SCSI bus
problem.

638-117 638-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_638
v FFC_638
v SOFTWARE

638-118 638-118
638-130 638-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_638 Failing Item:
v FFC_B88 v FFC_638

638-120 638-120 638-132 638-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_638 v FFC_638

638-122 638-122 638-133 638-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
Failing Item: complete diagnosis.
v FFC_638 Failing Item:
v FFC_638
638-124 638-124
Explanation: A SCSI check condition error occurred. 638-134 638-134

Failing Item: Explanation: The adapter failed to configure.

v FFC_638 Failing Item:

v FFC_B88

Service request numbers 393

638-135 • 639-116

v SOFTWARE
639-102 639-102
Explanation: An unrecoverable media error occurred.
638-135 638-135
Failing Item:
Explanation: The device failed to configure.
v FFC_639
Failing Item:
v FFC_638
639-104 639-104
v FFC_B88
Explanation: The motor failed to restart.
v SOFTWARE
Failing Item:
638-136 638-136 v FFC_639

Explanation: The certify operation failed.

639-105 639-105
Failing Item:
Explanation: The drive did not become ready.
v FFC_638
Failing Item:
638-137 638-137 v FFC_639

Explanation: Unit attention condition has occurred on

the Send Diagnostic command. 639-106 639-106

Failing Item: Explanation: The electronics card test failed.

v FFC_638 Failing Item:
v FFC_B88 v FFC_639
v FFC_190
639-108 639-108
638-138 638-138 Explanation: The bus test failed.
Explanation: Error log analysis indicates that the disk Failing Item:
drive is operating at a higher than recommended
v FFC_639
temperature.
Response: Check to be sure none of the air passages
639-110 639-110
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to Explanation: The media format is corrupted.
MAP0210 : General problem resolution.
Failing Item:
Failing Item: v FFC_639
v FFC_638
639-112 639-112
638-140 638-140
Explanation: The diagnostic test failed.
Explanation: Error log analysis indicates poor signal
quality. Failing Item:
v FFC_639
Failing Item:
v FFC_199
639-114 639-114
v FFC_B88
v FFC_638 Explanation: An unrecoverable hardware error.
Failing Item:
638-640 638-640 v FFC_639
Explanation: Error log analysis indicates a path error.
639-116 639-116
Response: Use MAP0285 : Multipath I/O (MPIO)
problem resolution. Explanation: A protocol error.
Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure

394 Service request numbers

 639-117 • 639-136

they are all compatible. If you do not find a problem,

639-129 639-129
call your support person.
Explanation: Error log analysis indicates a SCSI bus
Failing Item:
problem.
v FFC_639
Failing Item:
v FFC_190
639-117 639-117
v FFC_B88
Explanation: A write-protect error occurred.
v FFC_639
Failing Item: v SOFTWARE
v FFC_639
639-130 639-130
639-118 639-118
Explanation: Error log analysis indicates a problem
Explanation: A SCSI command time-out occurred. reported by the disk drive's self-monitoring function.

Failing Item: Failing Item:

v FFC_639 v FFC_639
v FFC_B88
639-132 639-132
639-120 639-120 Explanation: A disk drive hardware error occurred.
Explanation: A SCSI busy or command error. Failing Item:
Failing Item: v FFC_639
v FFC_639
639-133 639-133
639-122 639-122 Explanation: Use the Subsystem Service Guide to
Explanation: A SCSI reservation conflict error. complete diagnosis.

Failing Item: Failing Item:

v FFC_639 v FFC_639

639-124 639-124 639-134 639-134

Explanation: A SCSI check condition error occurred. Explanation: The adapter failed to configure.

Failing Item: Failing Item:

v FFC_639 v FFC_B88
v SOFTWARE
639-126 639-126
639-135 639-135
Explanation: A software error was caused by a
hardware failure. Explanation: The device failed to configure.
Failing Item: Failing Item:
v FFC_639 v FFC_639
v FFC_B88 v FFC_B88
v SOFTWARE
639-128 639-128
Explanation: The error log analysis indicates a 639-136 639-136
hardware failure. Explanation: The certify operation failed.
Failing Item: Failing Item:
v FFC_190 v FFC_639
v FFC_B88
v FFC_639
v SOFTWARE

Service request numbers 395

639-137 • 63A-118

639-137 639-137 63A-106 63A-106

Explanation: Unit attention condition has occurred on Explanation: The electronics card test failed.
the Send Diagnostic command.
Failing Item:
Failing Item: v FFC_63A
v FFC_639
v FFC_B88 63A-108 63A-108
v FFC_190
Explanation: The bus test failed.
Failing Item:
639-138 639-138
v FFC_63A
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
temperature. 63A-110 63A-110

Response: Check to be sure none of the air passages Explanation: The media format is corrupted.
in the system covers are blocked, that no other system Failing Item:
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution. v FFC_63A

Failing Item:
63A-112 63A-112
v FFC_639
Explanation: The diagnostic test failed.
639-140 639-140 Failing Item:
Explanation: Error log analysis indicates poor signal v FFC_63A
quality.
Failing Item: 63A-114 63A-114

v FFC_199 Explanation: An unrecoverable hardware error.

v FFC_B88 Failing Item:
v FFC_639 v FFC_63A

639-640 639-640 63A-116 63A-116

Explanation: Error log analysis indicates a path error. Explanation: A protocol error.
Response: Use MAP0285 : Multipath I/O (MPIO) Response: Check the levels of the device, adapter,
problem resolution. diagnostic software, and application software to be sure
they are all compatible. If you do not find a problem,
63A-102 63A-102 call your support person.

Explanation: An unrecoverable media error occurred. Failing Item:

v FFC_63A
Failing Item:
v FFC_63A
63A-117 63A-117

63A-104 63A-104 Explanation: A write-protect error occurred.

Explanation: The motor failed to restart. Failing Item:

v FFC_63A
Failing Item:
v FFC_63A
63A-118 63A-118

63A-105 63A-105 Explanation: A SCSI command time-out occurred.

Explanation: The drive did not become ready. Failing Item:

v FFC_63A
Failing Item:
v FFC_B88
v FFC_63A

396 Service request numbers

 63A-120 • 63A-138

63A-120 63A-120 63A-132 63A-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_63A v FFC_63A

63A-122 63A-122 63A-133 63A-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
complete diagnosis.
Failing Item:
v FFC_63A Failing Item:
v FFC_63A
63A-124 63A-124
63A-134 63A-134
Explanation: A SCSI check condition error occurred.
Explanation: The adapter failed to configure.
Failing Item:
v FFC_63A Failing Item:
v FFC_B88
63A-126 63A-126 v SOFTWARE

Explanation: A software error was caused by a

hardware failure. 63A-135 63A-135

Failing Item: Explanation: The device failed to configure.

v FFC_63A Failing Item:
v FFC_B88 v FFC_63A
v FFC_B88
63A-128 63A-128 v SOFTWARE
Explanation: The error log analysis indicates a
hardware failure. 63A-136 63A-136
Failing Item: Explanation: The certify operation failed.
v FFC_190 Failing Item:
v FFC_B88 v FFC_63A
v FFC_63A
v SOFTWARE 63A-137 63A-137
Explanation: Unit attention condition has occurred on
63A-129 63A-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem.
v FFC_63A
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_63A 63A-138 63A-138
v SOFTWARE
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
63A-130 63A-130 temperature.
Explanation: Error log analysis indicates a problem Response: Check to be sure none of the air passages
reported by the disk drive's self-monitoring function. in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
Failing Item:
MAP0210 : General problem resolution.
v FFC_63A
Failing Item:

Service request numbers 397

63A-140 • 63B-124

v FFC_63A
63B-112 63B-112
Explanation: The diagnostic test failed.
63A-140 63A-140
Failing Item:
Explanation: Error log analysis indicates poor signal
quality. v FFC_63B

Failing Item:
63B-114 63B-114
v FFC_199
v FFC_B88 Explanation: An unrecoverable hardware error.
v FFC_63A Failing Item:
v FFC_63B
63A-640 63A-640
Explanation: Error log analysis indicates a path error. 63B-116 63B-116

Response: Use MAP0285 : Multipath I/O (MPIO) Explanation: A protocol error.

problem resolution. Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure
63B-102 63B-102 they are all compatible. If you do not find a problem,
call your support person.
Explanation: An unrecoverable media error occurred.
Failing Item:
Failing Item:
v FFC_63B
v FFC_63B

63B-117 63B-117
63B-104 63B-104
Explanation: A write-protect error occurred.
Explanation: The motor failed to restart.
Failing Item:
Failing Item:
v FFC_63B
v FFC_63B

63B-118 63B-118
63B-105 63B-105
Explanation: A SCSI command time-out occurred.
Explanation: The drive did not become ready.
Failing Item:
Failing Item:
v FFC_63B
v FFC_63B
v FFC_B88

63B-106 63B-106
63B-120 63B-120
Explanation: The electronics card test failed.
Explanation: A SCSI busy or command error.
Failing Item:
Failing Item:
v FFC_63B
v FFC_63B

63B-108 63B-108
63B-122 63B-122
Explanation: The bus test failed.
Explanation: A SCSI reservation conflict error.
Failing Item:
Failing Item:
v FFC_63B
v FFC_63B

63B-110 63B-110
63B-124 63B-124
Explanation: The media format is corrupted.
Explanation: A SCSI check condition error occurred.
Failing Item:
Failing Item:
v FFC_63B
v FFC_63B

398 Service request numbers

 63B-126 • 63B-640

v SOFTWARE
63B-126 63B-126
Explanation: A software error was caused by a
63B-135 63B-135
hardware failure.
Explanation: The device failed to configure.
Failing Item:
v FFC_63B Failing Item:
v FFC_B88 v FFC_63B
v FFC_B88
63B-128 63B-128 v SOFTWARE

Explanation: The error log analysis indicates a

hardware failure. 63B-136 63B-136

Failing Item: Explanation: The certify operation failed.

v FFC_190 Failing Item:
v FFC_B88 v FFC_63B
v FFC_63B
v SOFTWARE 63B-137 63B-137
Explanation: Unit attention condition has occurred on
63B-129 63B-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem. v FFC_63B
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_63B 63B-138 63B-138
v SOFTWARE Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
63B-130 63B-130 temperature.

Explanation: Error log analysis indicates a problem Response: Check to be sure none of the air passages
reported by the disk drive's self-monitoring function. in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
Failing Item: MAP0210 : General problem resolution.
v FFC_63B
Failing Item:
v FFC_63B
63B-132 63B-132
Explanation: A disk drive hardware error occurred. 63B-140 63B-140
Failing Item: Explanation: Error log analysis indicates poor signal
v FFC_63B quality.
Failing Item:
63B-133 63B-133 v FFC_199
Explanation: Use the Subsystem Service Guide to v FFC_B88
complete diagnosis. v FFC_63B
Failing Item:
v FFC_63B 63B-640 63B-640
Explanation: Error log analysis indicates a path error.
63B-134 63B-134
Response: Use MAP0285 : Multipath I/O (MPIO)
Explanation: The adapter failed to configure. problem resolution.
Failing Item:
v FFC_B88

Service request numbers 399

63C-102 • 63C-128

they are all compatible. If you do not find a problem,

63C-102 63C-102
call your support person.
Explanation: An unrecoverable media error occurred.
Failing Item:
Failing Item: v FFC_63C
v FFC_63C
63C-117 63C-117
63C-104 63C-104
Explanation: A write-protect error occurred.
Explanation: The motor failed to restart.
Failing Item:
Failing Item: v FFC_63C
v FFC_63C
63C-118 63C-118
63C-105 63C-105
Explanation: A SCSI command time-out occurred.
Explanation: The drive did not become ready.
Failing Item:
Failing Item: v FFC_63C
v FFC_63C v FFC_B88

63C-106 63C-106 63C-120 63C-120

Explanation: The electronics card test failed. Explanation: A SCSI busy or command error.
Failing Item: Failing Item:
v FFC_63C v FFC_63C

63C-108 63C-108 63C-122 63C-122

Explanation: The bus test failed. Explanation: A SCSI reservation conflict error.
Failing Item: Failing Item:
v FFC_63C v FFC_63C

63C-110 63C-110 63C-124 63C-124

Explanation: The media format is corrupted. Explanation: A SCSI check condition error occurred.
Failing Item: Failing Item:
v FFC_63C v FFC_63C

63C-112 63C-112 63C-126 63C-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
Failing Item: hardware failure.
v FFC_63C Failing Item:
v FFC_63C
63C-114 63C-114 v FFC_B88
Explanation: An unrecoverable hardware error.
63C-128 63C-128
Failing Item:
v FFC_63C Explanation: The error log analysis indicates a
hardware failure.

63C-116 63C-116 Failing Item:

v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter,
v FFC_63C
diagnostic software, and application software to be sure
v SOFTWARE

400 Service request numbers

 63C-129 • 63D-105

63C-129 63C-129 63C-137 63C-137

Explanation: Error log analysis indicates a SCSI bus Explanation: Unit attention condition has occurred on
problem. the Send Diagnostic command.
Failing Item: Failing Item:
v FFC_190 v FFC_63C
v FFC_B88 v FFC_B88
v FFC_63C v FFC_190
v SOFTWARE
63C-138 63C-138
63C-130 63C-130 Explanation: Error log analysis indicates that the disk
Explanation: Error log analysis indicates a problem drive is operating at a higher than recommended
reported by the disk drive's self-monitoring function. temperature.

Failing Item: Response: Check to be sure none of the air passages

in the system covers are blocked, that no other system
v FFC_63C
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution.
63C-132 63C-132
Failing Item:
Explanation: A disk drive hardware error occurred. v FFC_63C
Failing Item:
v FFC_63C 63C-140 63C-140
Explanation: Error log analysis indicates poor signal
63C-133 63C-133 quality.

Explanation: Use the Subsystem Service Guide to Failing Item:

complete diagnosis. v FFC_199
Failing Item: v FFC_B88
v FFC_63C v FFC_63C

63C-134 63C-134 63C-640 63C-640

Explanation: The adapter failed to configure. Explanation: Error log analysis indicates a path error.

Failing Item: Response: Use MAP0285 : Multipath I/O (MPIO)

v FFC_B88 problem resolution.

v SOFTWARE
63D-102 63D-102
63C-135 63C-135 Explanation: An unrecoverable media error occurred.
Explanation: The device failed to configure. Failing Item:
Failing Item: v FFC_63D
v FFC_63C
v FFC_B88 63D-104 63D-104

v SOFTWARE Explanation: The motor failed to restart.

Failing Item:
63C-136 63C-136 v FFC_63D
Explanation: The certify operation failed.
Failing Item: 63D-105 63D-105
v FFC_63C Explanation: The drive did not become ready.
Failing Item:
v FFC_63D

Service request numbers 401

63D-106 • 63D-130

63D-106 63D-106 63D-120 63D-120

Explanation: The electronics card test failed. Explanation: A SCSI busy or command error.
Failing Item: Failing Item:
v FFC_63D v FFC_63D

63D-108 63D-108 63D-122 63D-122

Explanation: The bus test failed. Explanation: A SCSI reservation conflict error.
Failing Item: Failing Item:
v FFC_63D v FFC_63D

63D-110 63D-110 63D-124 63D-124

Explanation: The media format is corrupted. Explanation: A SCSI check condition error occurred.
Failing Item: Failing Item:
v FFC_63D v FFC_63D

63D-112 63D-112 63D-126 63D-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_63D Failing Item:
v FFC_63D
63D-114 63D-114 v FFC_B88

Explanation: An unrecoverable hardware error.

63D-128 63D-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_63D
hardware failure.
Failing Item:
63D-116 63D-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_63D
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
63D-129 63D-129
Failing Item:
v FFC_63D Explanation: Error log analysis indicates a SCSI bus
problem.

63D-117 63D-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_63D
v FFC_63D
v SOFTWARE

63D-118 63D-118
63D-130 63D-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_63D Failing Item:
v FFC_B88 v FFC_63D

402 Service request numbers

 63D-132 • 63E-110

v FFC_63D
63D-132 63D-132
Explanation: A disk drive hardware error occurred.
63D-140 63D-140
Failing Item:
Explanation: Error log analysis indicates poor signal
v FFC_63D quality.
Failing Item:
63D-133 63D-133
v FFC_199
Explanation: Use the Subsystem Service Guide to v FFC_B88
complete diagnosis.
v FFC_63D
Failing Item:
v FFC_63D 63D-640 63D-640
Explanation: Error log analysis indicates a path error.
63D-134 63D-134
Response: Use MAP0285 : Multipath I/O (MPIO)
Explanation: The adapter failed to configure. problem resolution.
Failing Item:
v FFC_B88 63E-102 63E-102
v SOFTWARE Explanation: An unrecoverable media error occurred.
Failing Item:
63D-135 63D-135
v FFC_63E
Explanation: The device failed to configure.
Failing Item: 63E-104 63E-104
v FFC_63D Explanation: The motor failed to restart.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_63E

63D-136 63D-136
63E-105 63E-105
Explanation: The certify operation failed.
Explanation: The drive did not become ready.
Failing Item:
Failing Item:
v FFC_63D
v FFC_63E

63D-137 63D-137
63E-106 63E-106
Explanation: Unit attention condition has occurred on
Explanation: The electronics card test failed.
the Send Diagnostic command.
Failing Item:
Failing Item:
v FFC_63E
v FFC_63D
v FFC_B88
63E-108 63E-108
v FFC_190
Explanation: The bus test failed.
63D-138 63D-138 Failing Item:
Explanation: Error log analysis indicates that the disk v FFC_63E
drive is operating at a higher than recommended
temperature. 63E-110 63E-110
Response: Check to be sure none of the air passages Explanation: The media format is corrupted.
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to Failing Item:
MAP0210 : General problem resolution. v FFC_63E
Failing Item:

Service request numbers 403

63E-112 • 63E-134

63E-112 63E-112 63E-126 63E-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_63E Failing Item:
v FFC_63E
63E-114 63E-114 v FFC_B88

Explanation: An unrecoverable hardware error.

63E-128 63E-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_63E
hardware failure.
Failing Item:
63E-116 63E-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_63E
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
63E-129 63E-129
Failing Item:
v FFC_63E Explanation: Error log analysis indicates a SCSI bus
problem.

63E-117 63E-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_63E
v FFC_63E
v SOFTWARE

63E-118 63E-118
63E-130 63E-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_63E Failing Item:
v FFC_B88 v FFC_63E

63E-120 63E-120 63E-132 63E-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_63E v FFC_63E

63E-122 63E-122 63E-133 63E-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
Failing Item: complete diagnosis.
v FFC_63E Failing Item:
v FFC_63E
63E-124 63E-124
Explanation: A SCSI check condition error occurred. 63E-134 63E-134

Failing Item: Explanation: The adapter failed to configure.

v FFC_63E Failing Item:

v FFC_B88

404 Service request numbers

 63E-135 • 63F-116

v SOFTWARE
63F-102 63F-102
Explanation: An unrecoverable media error occurred.
63E-135 63E-135
Failing Item:
Explanation: The device failed to configure.
v FFC_63F
Failing Item:
v FFC_63E
63F-104 63F-104
v FFC_B88
Explanation: The motor failed to restart.
v SOFTWARE
Failing Item:
63E-136 63E-136 v FFC_63F

Explanation: The certify operation failed.

63F-105 63F-105
Failing Item:
Explanation: The drive did not become ready.
v FFC_63E
Failing Item:
63E-137 63E-137 v FFC_63F

Explanation: Unit attention condition has occurred on

the Send Diagnostic command. 63F-106 63F-106

Failing Item: Explanation: The electronics card test failed.

v FFC_63E Failing Item:
v FFC_B88 v FFC_63F
v FFC_190
63F-108 63F-108
63E-138 63E-138 Explanation: The bus test failed.
Explanation: Error log analysis indicates that the disk Failing Item:
drive is operating at a higher than recommended
v FFC_63F
temperature.
Response: Check to be sure none of the air passages
63F-110 63F-110
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to Explanation: The media format is corrupted.
MAP0210 : General problem resolution.
Failing Item:
Failing Item: v FFC_63F
v FFC_63E
63F-112 63F-112
63E-140 63E-140
Explanation: The diagnostic test failed.
Explanation: Error log analysis indicates poor signal
quality. Failing Item:
v FFC_63F
Failing Item:
v FFC_199
63F-114 63F-114
v FFC_B88
v FFC_63E Explanation: An unrecoverable hardware error.
Failing Item:
63E-640 63E-640 v FFC_63F
Explanation: Error log analysis indicates a path error.
63F-116 63F-116
Response: Use MAP0285 : Multipath I/O (MPIO)
problem resolution. Explanation: A protocol error.
Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure

Service request numbers 405

63F-117 • 63F-136

they are all compatible. If you do not find a problem,

63F-129 63F-129
call your support person.
Explanation: Error log analysis indicates a SCSI bus
Failing Item:
problem.
v FFC_63F
Failing Item:
v FFC_190
63F-117 63F-117
v FFC_B88
Explanation: A write-protect error occurred.
v FFC_63F
Failing Item: v SOFTWARE
v FFC_63F
63F-130 63F-130
63F-118 63F-118
Explanation: Error log analysis indicates a problem
Explanation: A SCSI command time-out occurred. reported by the disk drive's self-monitoring function.

Failing Item: Failing Item:

v FFC_63F v FFC_63F
v FFC_B88
63F-132 63F-132
63F-120 63F-120 Explanation: A disk drive hardware error occurred.
Explanation: A SCSI busy or command error. Failing Item:
Failing Item: v FFC_63F
v FFC_63F
63F-133 63F-133
63F-122 63F-122 Explanation: Use the Subsystem Service Guide to
Explanation: A SCSI reservation conflict error. complete diagnosis.

Failing Item: Failing Item:

v FFC_63F v FFC_63F

63F-124 63F-124 63F-134 63F-134

Explanation: A SCSI check condition error occurred. Explanation: The adapter failed to configure.

Failing Item: Failing Item:

v FFC_63F v FFC_B88
v SOFTWARE
63F-126 63F-126
63F-135 63F-135
Explanation: A software error was caused by a
hardware failure. Explanation: The device failed to configure.
Failing Item: Failing Item:
v FFC_63F v FFC_63F
v FFC_B88 v FFC_B88
v SOFTWARE
63F-128 63F-128
Explanation: The error log analysis indicates a 63F-136 63F-136
hardware failure. Explanation: The certify operation failed.
Failing Item: Failing Item:
v FFC_190 v FFC_63F
v FFC_B88
v FFC_63F
v SOFTWARE

406 Service request numbers

 63F-137 • 640-118

63F-137 63F-137 640-106 640-106

Explanation: Unit attention condition has occurred on Explanation: The electronics card test failed.
the Send Diagnostic command.
Failing Item:
Failing Item: v FFC_640
v FFC_63F
v FFC_B88 640-108 640-108
v FFC_190
Explanation: The bus test failed.
Failing Item:
63F-138 63F-138
v FFC_640
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
temperature. 640-110 640-110

Response: Check to be sure none of the air passages Explanation: The media format is corrupted.
in the system covers are blocked, that no other system Failing Item:
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution. v FFC_640

Failing Item:
640-112 640-112
v FFC_63F
Explanation: The diagnostic test failed.
63F-140 63F-140 Failing Item:
Explanation: Error log analysis indicates poor signal v FFC_640
quality.
Failing Item: 640-114 640-114

v FFC_199 Explanation: An unrecoverable hardware error.

v FFC_B88 Failing Item:
v FFC_63F v FFC_640

63F-640 63F-640 640-116 640-116

Explanation: Error log analysis indicates a path error. Explanation: A protocol error.
Response: Use MAP0285 : Multipath I/O (MPIO) Response: Check the levels of the device, adapter,
problem resolution. diagnostic software, and application software to be sure
they are all compatible. If you do not find a problem,
640-102 640-102 call your support person.

Explanation: An unrecoverable media error occurred. Failing Item:

v FFC_640
Failing Item:
v FFC_640
640-117 640-117

640-104 640-104 Explanation: A write-protect error occurred.

Explanation: The motor failed to restart. Failing Item:

v FFC_640
Failing Item:
v FFC_640
640-118 640-118

640-105 640-105 Explanation: A SCSI command time-out occurred.

Explanation: The drive did not become ready. Failing Item:

v FFC_640
Failing Item:
v FFC_B88
v FFC_640

Service request numbers 407

640-120 • 640-138

640-120 640-120 640-132 640-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_640 v FFC_640

640-122 640-122 640-133 640-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
complete diagnosis.
Failing Item:
v FFC_640 Failing Item:
v FFC_640
640-124 640-124
640-134 640-134
Explanation: A SCSI check condition error occurred.
Explanation: The adapter failed to configure.
Failing Item:
v FFC_640 Failing Item:
v FFC_B88
640-126 640-126 v SOFTWARE

Explanation: A software error was caused by a

hardware failure. 640-135 640-135

Failing Item: Explanation: The device failed to configure.

v FFC_640 Failing Item:
v FFC_B88 v FFC_640
v FFC_B88
640-128 640-128 v SOFTWARE
Explanation: The error log analysis indicates a
hardware failure. 640-136 640-136
Failing Item: Explanation: The certify operation failed.
v FFC_190 Failing Item:
v FFC_B88 v FFC_640
v FFC_640
v SOFTWARE 640-137 640-137
Explanation: Unit attention condition has occurred on
640-129 640-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem.
v FFC_640
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_640 640-138 640-138
v SOFTWARE
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
640-130 640-130 temperature.
Explanation: Error log analysis indicates a problem Response: Check to be sure none of the air passages
reported by the disk drive's self-monitoring function. in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
Failing Item:
MAP0210 : General problem resolution.
v FFC_640
Failing Item:

408 Service request numbers

 640-140 • 643-124

v FFC_640
643-112 643-112
Explanation: The diagnostic test failed.
640-140 640-140
Failing Item:
Explanation: Error log analysis indicates poor signal
quality. v FFC_643

Failing Item:
643-114 643-114
v FFC_199
v FFC_B88 Explanation: An unrecoverable hardware error.
v FFC_640 Failing Item:
v FFC_643
640-640 640-640
Explanation: Error log analysis indicates a path error. 643-116 643-116

Response: Use MAP0285 : Multipath I/O (MPIO) Explanation: A protocol error.

problem resolution. Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure
643-102 643-102 they are all compatible. If you do not find a problem,
call your support person.
Explanation: An unrecoverable media error occurred.
Failing Item:
Failing Item:
v FFC_643
v FFC_643

643-117 643-117
643-104 643-104
Explanation: A write-protect error occurred.
Explanation: The motor failed to restart.
Failing Item:
Failing Item:
v FFC_643
v FFC_643

643-118 643-118
643-105 643-105
Explanation: A SCSI command time-out occurred.
Explanation: The drive did not become ready.
Failing Item:
Failing Item:
v FFC_643
v FFC_643
v FFC_B88

643-106 643-106
643-120 643-120
Explanation: The electronics card test failed.
Explanation: A SCSI busy or command error.
Failing Item:
Failing Item:
v FFC_643
v FFC_643

643-108 643-108
643-122 643-122
Explanation: The bus test failed.
Explanation: A SCSI reservation conflict error.
Failing Item:
Failing Item:
v FFC_643
v FFC_643

643-110 643-110
643-124 643-124
Explanation: The media format is corrupted.
Explanation: A SCSI check condition error occurred.
Failing Item:
Failing Item:
v FFC_643
v FFC_643

Service request numbers 409

643-126 • 643-640

v SOFTWARE
643-126 643-126
Explanation: A software error was caused by a
643-135 643-135
hardware failure.
Explanation: The device failed to configure.
Failing Item:
v FFC_643 Failing Item:
v FFC_B88 v FFC_643
v FFC_B88
643-128 643-128 v SOFTWARE

Explanation: The error log analysis indicates a

hardware failure. 643-136 643-136

Failing Item: Explanation: The certify operation failed.

v FFC_190 Failing Item:
v FFC_B88 v FFC_643
v FFC_643
v SOFTWARE 643-137 643-137
Explanation: Unit attention condition has occurred on
643-129 643-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem. v FFC_643
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_643 643-138 643-138
v SOFTWARE Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
643-130 643-130 temperature.

Explanation: Error log analysis indicates a problem Response: Check to be sure none of the air passages
reported by the disk drive's self-monitoring function. in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
Failing Item: MAP0210 : General problem resolution.
v FFC_643
Failing Item:
v FFC_643
643-132 643-132
Explanation: A disk drive hardware error occurred. 643-140 643-140
Failing Item: Explanation: Error log analysis indicates poor signal
v FFC_643 quality.
Failing Item:
643-133 643-133 v FFC_199
Explanation: Use the Subsystem Service Guide to v FFC_B88
complete diagnosis. v FFC_643
Failing Item:
v FFC_643 643-640 643-640
Explanation: Error log analysis indicates a path error.
643-134 643-134
Response: Use MAP0285 : Multipath I/O (MPIO)
Explanation: The adapter failed to configure. problem resolution.
Failing Item:
v FFC_B88

410 Service request numbers

 644-102 • 644-128

they are all compatible. If you do not find a problem,

644-102 644-102
call your support person.
Explanation: An unrecoverable media error occurred.
Failing Item:
Failing Item: v FFC_644
v FFC_644
644-117 644-117
644-104 644-104
Explanation: A write-protect error occurred.
Explanation: The motor failed to restart.
Failing Item:
Failing Item: v FFC_644
v FFC_644
644-118 644-118
644-105 644-105
Explanation: A SCSI command time-out occurred.
Explanation: The drive did not become ready.
Failing Item:
Failing Item: v FFC_644
v FFC_644 v FFC_B88

644-106 644-106 644-120 644-120

Explanation: The electronics card test failed. Explanation: A SCSI busy or command error.
Failing Item: Failing Item:
v FFC_644 v FFC_644

644-108 644-108 644-122 644-122

Explanation: The bus test failed. Explanation: A SCSI reservation conflict error.
Failing Item: Failing Item:
v FFC_644 v FFC_644

644-110 644-110 644-124 644-124

Explanation: The media format is corrupted. Explanation: A SCSI check condition error occurred.
Failing Item: Failing Item:
v FFC_644 v FFC_644

644-112 644-112 644-126 644-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
Failing Item: hardware failure.
v FFC_644 Failing Item:
v FFC_644
644-114 644-114 v FFC_B88
Explanation: An unrecoverable hardware error.
644-128 644-128
Failing Item:
v FFC_644 Explanation: The error log analysis indicates a
hardware failure.

644-116 644-116 Failing Item:

v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter,
v FFC_644
diagnostic software, and application software to be sure
v SOFTWARE

Service request numbers 411

644-129 • 646-103

644-129 644-129 644-137 644-137

Explanation: Error log analysis indicates a SCSI bus Explanation: Unit attention condition has occurred on
problem. the Send Diagnostic command.
Failing Item: Failing Item:
v FFC_190 v FFC_644
v FFC_B88 v FFC_B88
v FFC_644 v FFC_190
v SOFTWARE
644-138 644-138
644-130 644-130 Explanation: Error log analysis indicates that the disk
Explanation: Error log analysis indicates a problem drive is operating at a higher than recommended
reported by the disk drive's self-monitoring function. temperature.

Failing Item: Response: Check to be sure none of the air passages

in the system covers are blocked, that no other system
v FFC_644
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution.
644-132 644-132
Failing Item:
Explanation: A disk drive hardware error occurred. v FFC_644
Failing Item:
v FFC_644 644-140 644-140
Explanation: Error log analysis indicates poor signal
644-133 644-133 quality.

Explanation: Use the Subsystem Service Guide to Failing Item:

complete diagnosis. v FFC_199
Failing Item: v FFC_B88
v FFC_644 v FFC_644

644-134 644-134 644-640 644-640

Explanation: The adapter failed to configure. Explanation: Error log analysis indicates a path error.

Failing Item: Response: Use MAP0285 : Multipath I/O (MPIO)

v FFC_B88 problem resolution.

v SOFTWARE
646-101 646-101
644-135 644-135 Explanation: External Test Failure.
Explanation: The device failed to configure. Failing Item:
Failing Item: v FFC_D46
v FFC_644
v FFC_B88 646-102 646-102

v SOFTWARE Explanation: External Test Failure.

Failing Item:
644-136 644-136 v FFC_240
Explanation: The certify operation failed.
Failing Item: 646-103 646-103
v FFC_644 Explanation: I/O Test Failure.
Failing Item:
v FFC_646

412 Service request numbers

 646-104 • 646-401

646-104 646-104 646-205 646-205

Explanation: Adapter On-card Test Failure. Explanation: External Test Failure.
Failing Item: Response: Run advanced diagnostics with wrap test
v FFC_646 for this resource to obtain a correct problem resolution.
v FFC_221 Failing Item:
v FFC_D46
646-105 646-105 v FFC_646
Explanation: Wrap Test Failure.
646-206 646-206
Failing Item:
v FFC_646 Explanation: External Test Failure.
Response: Run advanced diagnostics with wrap test
646-106 646-106 for this resource to obtain a correct problem resolution.

Explanation: Enhanced Error Handling failure on bus. Failing Item:

v FFC_240
Failing Item:
v FFC_646
v FFC_646

646-302 646-302
646-107 646-107
Explanation: External Test Failure.
Explanation: EEH failure on PCI-PCI bridge chip.
Response: Run advanced diagnostics with wrap test
Failing Item:
for this resource to obtain a correct problem resolution.
v FFC_646
Failing Item:
v FFC_240
646-108 646-108
v FFC_D46
Explanation: Enhanced Error Handling failure on
v FFC_221
adapter.
Failing Item:
646-303 646-303
v FFC_646
Explanation: External Test Failure.

646-201 646-201 Response: Run advanced diagnostics with wrap test

for this resource to obtain a correct problem resolution.
Explanation: Configuration Register Test Failure.
Failing Item:
Failing Item:
v FFC_D46
v FFC_646
v FFC_646
v FFC_221
v FFC_221

646-202 646-202
646-401 646-401
Explanation: Wrap Test Failure.
Explanation: External Test Failure.
Failing Item:
Response: Run advanced diagnostics with wrap test
v FFC_646 for this resource to obtain a correct problem resolution.
v FFC_221 Use MAP0210 : General problem resolution.
Failing Item:
646-204 646-204 v FFC_240
Explanation: External Test Failure. v FFC_D46
Failing Item: v FFC_646
v FFC_D46 v FFC_221
v FFC_240

Service request numbers 413

646-701 • 64A-116

646-701 646-701 64A-102 64A-102

Explanation: Error log analysis indicates that an Explanation: An unrecoverable media error occurred.
adapter error has occurred.
Failing Item:
Failing Item: v FFC_64A
v FFC_646
64A-104 64A-104
646-702 646-702
Explanation: The motor failed to restart.
Explanation: Error log analysis indicates that an
Failing Item:
adapter check has occurred.
v FFC_64A
Failing Item:
v FFC_646
64A-105 64A-105
Explanation: The drive did not become ready.
646-703 646-703
Failing Item:
Explanation: Error log analysis indicates that a DMA
failure has occurred. v FFC_64A

Failing Item:
64A-106 64A-106
v FFC_646
v FFC_221 Explanation: The electronics card test failed.
Failing Item:
646-704 646-704 v FFC_64A
Explanation: Error log analysis indicates that a PCI
Bus error has occurred. 64A-108 64A-108
Failing Item: Explanation: The bus test failed.
v FFC_646 Failing Item:
v FFC_221 v FFC_64A

646-705 646-705 64A-110 64A-110

Explanation: Error log analysis indicates that a Explanation: The media format is corrupted.
Programmed I/O error has occurred.
Failing Item:
Failing Item:
v FFC_64A
v FFC_646
v FFC_221
64A-112 64A-112

646-706 646-706 Explanation: The diagnostic test failed.

Explanation: ELA indicates a command write failure Failing Item:

occurred. v FFC_64A
Failing Item:
v FFC_646 64A-114 64A-114
Explanation: An unrecoverable hardware error.
646-707 646-707 Failing Item:
Explanation: ELA indicates an internal adapter error v FFC_64A
has occurred.
Failing Item: 64A-116 64A-116
v FFC_646 Explanation: A protocol error.
Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure

414 Service request numbers

 64A-117 • 64A-136

they are all compatible. If you do not find a problem,

64A-129 64A-129
call your support person.
Explanation: Error log analysis indicates a SCSI bus
Failing Item:
problem.
v FFC_64A
Failing Item:
v FFC_190
64A-117 64A-117
v FFC_B88
Explanation: A write-protect error occurred.
v FFC_64A
Failing Item: v SOFTWARE
v FFC_64A
64A-130 64A-130
64A-118 64A-118
Explanation: Error log analysis indicates a problem
Explanation: A SCSI command time-out occurred. reported by the disk drive's self-monitoring function.

Failing Item: Failing Item:

v FFC_64A v FFC_64A
v FFC_B88
64A-132 64A-132
64A-120 64A-120 Explanation: A disk drive hardware error occurred.
Explanation: A SCSI busy or command error. Failing Item:
Failing Item: v FFC_64A
v FFC_64A
64A-133 64A-133
64A-122 64A-122 Explanation: Use the Subsystem Service Guide to
Explanation: A SCSI reservation conflict error. complete diagnosis.

Failing Item: Failing Item:

v FFC_64A v FFC_64A

64A-124 64A-124 64A-134 64A-134

Explanation: A SCSI check condition error occurred. Explanation: The adapter failed to configure.

Failing Item: Failing Item:

v FFC_64A v FFC_B88
v SOFTWARE
64A-126 64A-126
64A-135 64A-135
Explanation: A software error was caused by a
hardware failure. Explanation: The device failed to configure.
Failing Item: Failing Item:
v FFC_64A v FFC_64A
v FFC_B88 v FFC_B88
v SOFTWARE
64A-128 64A-128
Explanation: The error log analysis indicates a 64A-136 64A-136
hardware failure. Explanation: The certify operation failed.
Failing Item: Failing Item:
v FFC_190 v FFC_64A
v FFC_B88
v FFC_64A
v SOFTWARE

Service request numbers 415

64A-137 • 64B-118

64A-137 64A-137 64B-106 64B-106

Explanation: Unit attention condition has occurred on Explanation: The electronics card test failed.
the Send Diagnostic command.
Failing Item:
Failing Item: v FFC_64B
v FFC_64A
v FFC_B88 64B-108 64B-108
v FFC_190
Explanation: The bus test failed.
Failing Item:
64A-138 64A-138
v FFC_64B
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
temperature. 64B-110 64B-110

Response: Check to be sure none of the air passages Explanation: The media format is corrupted.
in the system covers are blocked, that no other system Failing Item:
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution. v FFC_64B

Failing Item:
64B-112 64B-112
v FFC_64A
Explanation: The diagnostic test failed.
64A-140 64A-140 Failing Item:
Explanation: Error log analysis indicates poor signal v FFC_64B
quality.
Failing Item: 64B-114 64B-114

v FFC_199 Explanation: An unrecoverable hardware error.

v FFC_B88 Failing Item:
v FFC_64A v FFC_64B

64A-640 64A-640 64B-116 64B-116

Explanation: Error log analysis indicates a path error. Explanation: A protocol error.
Response: Use MAP0285 : Multipath I/O (MPIO) Response: Check the levels of the device, adapter,
problem resolution. diagnostic software, and application software to be sure
they are all compatible. If you do not find a problem,
64B-102 64B-102 call your support person.

Explanation: An unrecoverable media error occurred. Failing Item:

v FFC_64B
Failing Item:
v FFC_64B
64B-117 64B-117

64B-104 64B-104 Explanation: A write-protect error occurred.

Explanation: The motor failed to restart. Failing Item:

v FFC_64B
Failing Item:
v FFC_64B
64B-118 64B-118

64B-105 64B-105 Explanation: A SCSI command time-out occurred.

Explanation: The drive did not become ready. Failing Item:

v FFC_64B
Failing Item:
v FFC_B88
v FFC_64B

416 Service request numbers

 64B-120 • 64B-138

64B-120 64B-120 64B-132 64B-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_64B v FFC_64B

64B-122 64B-122 64B-133 64B-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
complete diagnosis.
Failing Item:
v FFC_64B Failing Item:
v FFC_64B
64B-124 64B-124
64B-134 64B-134
Explanation: A SCSI check condition error occurred.
Explanation: The adapter failed to configure.
Failing Item:
v FFC_64B Failing Item:
v FFC_B88
64B-126 64B-126 v SOFTWARE

Explanation: A software error was caused by a

hardware failure. 64B-135 64B-135

Failing Item: Explanation: The device failed to configure.

v FFC_64B Failing Item:
v FFC_B88 v FFC_64B
v FFC_B88
64B-128 64B-128 v SOFTWARE
Explanation: The error log analysis indicates a
hardware failure. 64B-136 64B-136
Failing Item: Explanation: The certify operation failed.
v FFC_190 Failing Item:
v FFC_B88 v FFC_64B
v FFC_64B
v SOFTWARE 64B-137 64B-137
Explanation: Unit attention condition has occurred on
64B-129 64B-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem.
v FFC_64B
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_64B 64B-138 64B-138
v SOFTWARE
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
64B-130 64B-130 temperature.
Explanation: Error log analysis indicates a problem Response: Check to be sure none of the air passages
reported by the disk drive's self-monitoring function. in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
Failing Item:
MAP0210 : General problem resolution.
v FFC_64B
Failing Item:

Service request numbers 417

64B-140 • 64C-124

v FFC_64B
64C-112 64C-112
Explanation: The diagnostic test failed.
64B-140 64B-140
Failing Item:
Explanation: Error log analysis indicates poor signal
quality. v FFC_64C

Failing Item:
64C-114 64C-114
v FFC_199
v FFC_B88 Explanation: An unrecoverable hardware error.
v FFC_64B Failing Item:
v FFC_64C
64B-640 64B-640
Explanation: Error log analysis indicates a path error. 64C-116 64C-116

Response: Use MAP0285 : Multipath I/O (MPIO) Explanation: A protocol error.

problem resolution. Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure
64C-102 64C-102 they are all compatible. If you do not find a problem,
call your support person.
Explanation: An unrecoverable media error occurred.
Failing Item:
Failing Item:
v FFC_64C
v FFC_64C

64C-117 64C-117
64C-104 64C-104
Explanation: A write-protect error occurred.
Explanation: The motor failed to restart.
Failing Item:
Failing Item:
v FFC_64C
v FFC_64C

64C-118 64C-118
64C-105 64C-105
Explanation: A SCSI command time-out occurred.
Explanation: The drive did not become ready.
Failing Item:
Failing Item:
v FFC_64C
v FFC_64C
v FFC_B88

64C-106 64C-106
64C-120 64C-120
Explanation: The electronics card test failed.
Explanation: A SCSI busy or command error.
Failing Item:
Failing Item:
v FFC_64C
v FFC_64C

64C-108 64C-108
64C-122 64C-122
Explanation: The bus test failed.
Explanation: A SCSI reservation conflict error.
Failing Item:
Failing Item:
v FFC_64C
v FFC_64C

64C-110 64C-110
64C-124 64C-124
Explanation: The media format is corrupted.
Explanation: A SCSI check condition error occurred.
Failing Item:
Failing Item:
v FFC_64C
v FFC_64C

418 Service request numbers

 64C-126 • 64C-640

v SOFTWARE
64C-126 64C-126
Explanation: A software error was caused by a
64C-135 64C-135
hardware failure.
Explanation: The device failed to configure.
Failing Item:
v FFC_64C Failing Item:
v FFC_B88 v FFC_64C
v FFC_B88
64C-128 64C-128 v SOFTWARE

Explanation: The error log analysis indicates a

hardware failure. 64C-136 64C-136

Failing Item: Explanation: The certify operation failed.

v FFC_190 Failing Item:
v FFC_B88 v FFC_64C
v FFC_64C
v SOFTWARE 64C-137 64C-137
Explanation: Unit attention condition has occurred on
64C-129 64C-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem. v FFC_64C
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_64C 64C-138 64C-138
v SOFTWARE Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
64C-130 64C-130 temperature.

Explanation: Error log analysis indicates a problem Response: Check to be sure none of the air passages
reported by the disk drive's self-monitoring function. in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
Failing Item: MAP0210 : General problem resolution.
v FFC_64C
Failing Item:
v FFC_64C
64C-132 64C-132
Explanation: A disk drive hardware error occurred. 64C-140 64C-140
Failing Item: Explanation: Error log analysis indicates poor signal
v FFC_64C quality.
Failing Item:
64C-133 64C-133 v FFC_199
Explanation: Use the Subsystem Service Guide to v FFC_B88
complete diagnosis. v FFC_64C
Failing Item:
v FFC_64C 64C-640 64C-640
Explanation: Error log analysis indicates a path error.
64C-134 64C-134
Response: Use MAP0285 : Multipath I/O (MPIO)
Explanation: The adapter failed to configure. problem resolution.
Failing Item:
v FFC_B88

Service request numbers 419

64D-102 • 64D-128

they are all compatible. If you do not find a problem,

64D-102 64D-102
call your support person.
Explanation: An unrecoverable media error occurred.
Failing Item:
Failing Item: v FFC_64D
v FFC_64D
64D-117 64D-117
64D-104 64D-104
Explanation: A write-protect error occurred.
Explanation: The motor failed to restart.
Failing Item:
Failing Item: v FFC_64D
v FFC_64D
64D-118 64D-118
64D-105 64D-105
Explanation: A SCSI command time-out occurred.
Explanation: The drive did not become ready.
Failing Item:
Failing Item: v FFC_64D
v FFC_64D v FFC_B88

64D-106 64D-106 64D-120 64D-120

Explanation: The electronics card test failed. Explanation: A SCSI busy or command error.
Failing Item: Failing Item:
v FFC_64D v FFC_64D

64D-108 64D-108 64D-122 64D-122

Explanation: The bus test failed. Explanation: A SCSI reservation conflict error.
Failing Item: Failing Item:
v FFC_64D v FFC_64D

64D-110 64D-110 64D-124 64D-124

Explanation: The media format is corrupted. Explanation: A SCSI check condition error occurred.
Failing Item: Failing Item:
v FFC_64D v FFC_64D

64D-112 64D-112 64D-126 64D-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
Failing Item: hardware failure.
v FFC_64D Failing Item:
v FFC_64D
64D-114 64D-114 v FFC_B88
Explanation: An unrecoverable hardware error.
64D-128 64D-128
Failing Item:
v FFC_64D Explanation: The error log analysis indicates a
hardware failure.

64D-116 64D-116 Failing Item:

v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter,
v FFC_64D
diagnostic software, and application software to be sure
v SOFTWARE

420 Service request numbers

 64D-129 • 64E-105

64D-129 64D-129 64D-137 64D-137

Explanation: Error log analysis indicates a SCSI bus Explanation: Unit attention condition has occurred on
problem. the Send Diagnostic command.
Failing Item: Failing Item:
v FFC_190 v FFC_64D
v FFC_B88 v FFC_B88
v FFC_64D v FFC_190
v SOFTWARE
64D-138 64D-138
64D-130 64D-130 Explanation: Error log analysis indicates that the disk
Explanation: Error log analysis indicates a problem drive is operating at a higher than recommended
reported by the disk drive's self-monitoring function. temperature.

Failing Item: Response: Check to be sure none of the air passages

in the system covers are blocked, that no other system
v FFC_64D
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution.
64D-132 64D-132
Failing Item:
Explanation: A disk drive hardware error occurred. v FFC_64D
Failing Item:
v FFC_64D 64D-140 64D-140
Explanation: Error log analysis indicates poor signal
64D-133 64D-133 quality.

Explanation: Use the Subsystem Service Guide to Failing Item:

complete diagnosis. v FFC_199
Failing Item: v FFC_B88
v FFC_64D v FFC_64D

64D-134 64D-134 64D-640 64D-640

Explanation: The adapter failed to configure. Explanation: Error log analysis indicates a path error.

Failing Item: Response: Use MAP0285 : Multipath I/O (MPIO)

v FFC_B88 problem resolution.

v SOFTWARE
64E-102 64E-102
64D-135 64D-135 Explanation: An unrecoverable media error occurred.
Explanation: The device failed to configure. Failing Item:
Failing Item: v FFC_64E
v FFC_64D
v FFC_B88 64E-104 64E-104

v SOFTWARE Explanation: The motor failed to restart.

Failing Item:
64D-136 64D-136 v FFC_64E
Explanation: The certify operation failed.
Failing Item: 64E-105 64E-105
v FFC_64D Explanation: The drive did not become ready.
Failing Item:
v FFC_64E

Service request numbers 421

64E-106 • 64E-130

64E-106 64E-106 64E-120 64E-120

Explanation: The electronics card test failed. Explanation: A SCSI busy or command error.
Failing Item: Failing Item:
v FFC_64E v FFC_64E

64E-108 64E-108 64E-122 64E-122

Explanation: The bus test failed. Explanation: A SCSI reservation conflict error.
Failing Item: Failing Item:
v FFC_64E v FFC_64E

64E-110 64E-110 64E-124 64E-124

Explanation: The media format is corrupted. Explanation: A SCSI check condition error occurred.
Failing Item: Failing Item:
v FFC_64E v FFC_64E

64E-112 64E-112 64E-126 64E-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_64E Failing Item:
v FFC_64E
64E-114 64E-114 v FFC_B88

Explanation: An unrecoverable hardware error.

64E-128 64E-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_64E
hardware failure.
Failing Item:
64E-116 64E-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_64E
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
64E-129 64E-129
Failing Item:
v FFC_64E Explanation: Error log analysis indicates a SCSI bus
problem.

64E-117 64E-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_64E
v FFC_64E
v SOFTWARE

64E-118 64E-118
64E-130 64E-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_64E Failing Item:
v FFC_B88 v FFC_64E

422 Service request numbers

 64E-132 • 64F-110

v FFC_64E
64E-132 64E-132
Explanation: A disk drive hardware error occurred.
64E-140 64E-140
Failing Item:
Explanation: Error log analysis indicates poor signal
v FFC_64E quality.
Failing Item:
64E-133 64E-133
v FFC_199
Explanation: Use the Subsystem Service Guide to v FFC_B88
complete diagnosis.
v FFC_64E
Failing Item:
v FFC_64E 64E-640 64E-640
Explanation: Error log analysis indicates a path error.
64E-134 64E-134
Response: Use MAP0285 : Multipath I/O (MPIO)
Explanation: The adapter failed to configure. problem resolution.
Failing Item:
v FFC_B88 64F-102 64F-102
v SOFTWARE Explanation: An unrecoverable media error occurred.
Failing Item:
64E-135 64E-135
v FFC_64F
Explanation: The device failed to configure.
Failing Item: 64F-104 64F-104
v FFC_64E Explanation: The motor failed to restart.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_64F

64E-136 64E-136
64F-105 64F-105
Explanation: The certify operation failed.
Explanation: The drive did not become ready.
Failing Item:
Failing Item:
v FFC_64E
v FFC_64F

64E-137 64E-137
64F-106 64F-106
Explanation: Unit attention condition has occurred on
Explanation: The electronics card test failed.
the Send Diagnostic command.
Failing Item:
Failing Item:
v FFC_64F
v FFC_64E
v FFC_B88
64F-108 64F-108
v FFC_190
Explanation: The bus test failed.
64E-138 64E-138 Failing Item:
Explanation: Error log analysis indicates that the disk v FFC_64F
drive is operating at a higher than recommended
temperature. 64F-110 64F-110
Response: Check to be sure none of the air passages Explanation: The media format is corrupted.
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to Failing Item:
MAP0210 : General problem resolution. v FFC_64F
Failing Item:

Service request numbers 423

64F-112 • 64F-134

64F-112 64F-112 64F-126 64F-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_64F Failing Item:
v FFC_64F
64F-114 64F-114 v FFC_B88

Explanation: An unrecoverable hardware error.

64F-128 64F-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_64F
hardware failure.
Failing Item:
64F-116 64F-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_64F
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
64F-129 64F-129
Failing Item:
v FFC_64F Explanation: Error log analysis indicates a SCSI bus
problem.

64F-117 64F-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_64F
v FFC_64F
v SOFTWARE

64F-118 64F-118
64F-130 64F-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_64F Failing Item:
v FFC_B88 v FFC_64F

64F-120 64F-120 64F-132 64F-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_64F v FFC_64F

64F-122 64F-122 64F-133 64F-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
Failing Item: complete diagnosis.
v FFC_64F Failing Item:
v FFC_64F
64F-124 64F-124
Explanation: A SCSI check condition error occurred. 64F-134 64F-134

Failing Item: Explanation: The adapter failed to configure.

v FFC_64F Failing Item:

v FFC_B88

424 Service request numbers

 64F-135 • 657-005

v SOFTWARE
650-XXX 650-XXX
Explanation: Disk drive configuration failed.
64F-135 64F-135
Failing Item:
Explanation: The device failed to configure.
v FFC_650
Failing Item:
v FFC_64F
651-140 651-140
v FFC_B88
Explanation: Display character test failed.
v SOFTWARE
Failing Item:
64F-136 64F-136 v FFC_165
v FFC_221
Explanation: The certify operation failed.
Failing Item:
651-199 651-199
v FFC_64F
Explanation: This is a test of the flow of a Serviceable
Event from this system to the Service Focal Point on
64F-137 64F-137 the HMC. This is not a real problem.
Explanation: Unit attention condition has occurred on
the Send Diagnostic command. 657-001 657-001
Failing Item: Explanation: Software error.
v FFC_64F
Failing Item:
v FFC_B88
v SOFTWARE
v FFC_190
v FFC_657

64F-138 64F-138
657-002 657-002
Explanation: Error log analysis indicates that the disk
Explanation: Adapter failure.
drive is operating at a higher than recommended
temperature. Failing Item:
Response: Check to be sure none of the air passages v FFC_657
in the system covers are blocked, that no other system v SOFTWARE
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution.
657-003 657-003
Failing Item:
Explanation: Adapter failure.
v FFC_64F
Failing Item:
v FFC_657
64F-140 64F-140
v FFC_227
Explanation: Error log analysis indicates poor signal
quality.
657-004 657-004
Failing Item:
Explanation: Display failure.
v FFC_199
v FFC_B88 Failing Item:
v FFC_64F v FFC_657
v MONITOR
64F-640 64F-640 v CABLE

Explanation: Error log analysis indicates a path error.

657-005 657-005
Response: Use MAP0285 : Multipath I/O (MPIO)
problem resolution. Explanation: Adapter failure.
Failing Item:
v FFC_657

Service request numbers 425

65A-102 • 65A-126

v FFC_227
65A-116 65A-116
v MONITOR
Explanation: A protocol error.
v CABLE
Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure
65A-102 65A-102
they are all compatible. If you do not find a problem,
Explanation: An unrecoverable media error occurred. call your support person.

Failing Item: Failing Item:

v FFC_65A v FFC_65A

65A-104 65A-104 65A-117 65A-117

Explanation: The motor failed to restart. Explanation: A write-protect error occurred.
Failing Item: Failing Item:
v FFC_65A v FFC_65A

65A-105 65A-105 65A-118 65A-118

Explanation: The drive did not become ready. Explanation: A SCSI command time-out occurred.

Failing Item: Failing Item:

v FFC_65A v FFC_65A
v FFC_B88
65A-106 65A-106
Explanation: The electronics card test failed. 65A-120 65A-120

Failing Item: Explanation: A SCSI busy or command error.

v FFC_65A Failing Item:

v FFC_65A
65A-108 65A-108
Explanation: The bus test failed. 65A-122 65A-122

Failing Item: Explanation: A SCSI reservation conflict error.

v FFC_65A Failing Item:

v FFC_65A
65A-110 65A-110
Explanation: The media format is corrupted. 65A-124 65A-124

Failing Item: Explanation: A SCSI check condition error occurred.

v FFC_65A Failing Item:

v FFC_65A
65A-112 65A-112
Explanation: The diagnostic test failed. 65A-126 65A-126

Failing Item: Explanation: A software error was caused by a

hardware failure.
v FFC_65A
Failing Item:
65A-114 65A-114 v FFC_65A
v FFC_B88
Explanation: An unrecoverable hardware error.
Failing Item:
v FFC_65A

426 Service request numbers

 65A-128 • 65B-102

v SOFTWARE
65A-128 65A-128
Explanation: The error log analysis indicates a
65A-136 65A-136
hardware failure.
Explanation: The certify operation failed.
Failing Item:
v FFC_190 Failing Item:
v FFC_B88 v FFC_65A
v FFC_65A
v SOFTWARE 65A-137 65A-137
Explanation: Unit attention condition has occurred on
65A-129 65A-129 the Send Diagnostic command.

Explanation: Error log analysis indicates a SCSI bus Failing Item:

problem. v FFC_65A
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_65A 65A-138 65A-138
v SOFTWARE Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
temperature.
65A-130 65A-130
Response: Check to be sure none of the air passages
Explanation: Error log analysis indicates a problem
in the system covers are blocked, that no other system
reported by the disk drive's self-monitoring function.
environmental warnings are occurring. Otherwise, go to
Failing Item: MAP0210 : General problem resolution.
v FFC_65A Failing Item:
v FFC_65A
65A-132 65A-132
Explanation: A disk drive hardware error occurred. 65A-140 65A-140
Failing Item: Explanation: Error log analysis indicates poor signal
v FFC_65A quality.
Failing Item:
65A-133 65A-133 v FFC_199
Explanation: Use the Subsystem Service Guide to v FFC_B88
complete diagnosis. v FFC_65A
Failing Item:
v FFC_65A 65A-640 65A-640
Explanation: Error log analysis indicates a path error.
65A-134 65A-134 Response: Use MAP0285 : Multipath I/O (MPIO)
Explanation: The adapter failed to configure. problem resolution.

Failing Item:
65B-102 65B-102
v FFC_B88
v SOFTWARE Explanation: An unrecoverable media error occurred.
Failing Item:
65A-135 65A-135 v FFC_65B
Explanation: The device failed to configure.
Failing Item:
v FFC_65A
v FFC_B88

Service request numbers 427

65B-104 • 65B-128

65B-104 65B-104 65B-117 65B-117

Explanation: The motor failed to restart. Explanation: A write-protect error occurred.
Failing Item: Failing Item:
v FFC_65B v FFC_65B

65B-105 65B-105 65B-118 65B-118

Explanation: The drive did not become ready. Explanation: A SCSI command time-out occurred.
Failing Item: Failing Item:
v FFC_65B v FFC_65B
v FFC_B88
65B-106 65B-106
Explanation: The electronics card test failed. 65B-120 65B-120

Failing Item: Explanation: A SCSI busy or command error.

v FFC_65B Failing Item:
v FFC_65B
65B-108 65B-108
Explanation: The bus test failed. 65B-122 65B-122

Failing Item: Explanation: A SCSI reservation conflict error.

v FFC_65B Failing Item:
v FFC_65B
65B-110 65B-110
Explanation: The media format is corrupted. 65B-124 65B-124

Failing Item: Explanation: A SCSI check condition error occurred.

v FFC_65B Failing Item:
v FFC_65B
65B-112 65B-112
Explanation: The diagnostic test failed. 65B-126 65B-126

Failing Item: Explanation: A software error was caused by a

hardware failure.
v FFC_65B
Failing Item:
65B-114 65B-114 v FFC_65B
v FFC_B88
Explanation: An unrecoverable hardware error.
Failing Item:
65B-128 65B-128
v FFC_65B
Explanation: The error log analysis indicates a
hardware failure.
65B-116 65B-116
Failing Item:
Explanation: A protocol error.
v FFC_190
Response: Check the levels of the device, adapter, v FFC_B88
diagnostic software, and application software to be sure
v FFC_65B
they are all compatible. If you do not find a problem,
call your support person. v SOFTWARE

Failing Item:
v FFC_65B

428 Service request numbers

 65B-129 • 65C-105

65B-129 65B-129 65B-137 65B-137

Explanation: Error log analysis indicates a SCSI bus Explanation: Unit attention condition has occurred on
problem. the Send Diagnostic command.
Failing Item: Failing Item:
v FFC_190 v FFC_65B
v FFC_B88 v FFC_B88
v FFC_65B v FFC_190
v SOFTWARE
65B-138 65B-138
65B-130 65B-130 Explanation: Error log analysis indicates that the disk
Explanation: Error log analysis indicates a problem drive is operating at a higher than recommended
reported by the disk drive's self-monitoring function. temperature.

Failing Item: Response: Check to be sure none of the air passages

in the system covers are blocked, that no other system
v FFC_65B
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution.
65B-132 65B-132
Failing Item:
Explanation: A disk drive hardware error occurred. v FFC_65B
Failing Item:
v FFC_65B 65B-140 65B-140
Explanation: Error log analysis indicates poor signal
65B-133 65B-133 quality.

Explanation: Use the Subsystem Service Guide to Failing Item:

complete diagnosis. v FFC_199
Failing Item: v FFC_B88
v FFC_65B v FFC_65B

65B-134 65B-134 65B-640 65B-640

Explanation: The adapter failed to configure. Explanation: Error log analysis indicates a path error.

Failing Item: Response: Use MAP0285 : Multipath I/O (MPIO)

v FFC_B88 problem resolution.

v SOFTWARE
65C-102 65C-102
65B-135 65B-135 Explanation: An unrecoverable media error occurred.
Explanation: The device failed to configure. Failing Item:
Failing Item: v FFC_65C
v FFC_65B
v FFC_B88 65C-104 65C-104

v SOFTWARE Explanation: The motor failed to restart.

Failing Item:
65B-136 65B-136 v FFC_65C
Explanation: The certify operation failed.
Failing Item: 65C-105 65C-105
v FFC_65B Explanation: The drive did not become ready.
Failing Item:
v FFC_65C

Service request numbers 429

65C-106 • 65C-130

65C-106 65C-106 65C-120 65C-120

Explanation: The electronics card test failed. Explanation: A SCSI busy or command error.
Failing Item: Failing Item:
v FFC_65C v FFC_65C

65C-108 65C-108 65C-122 65C-122

Explanation: The bus test failed. Explanation: A SCSI reservation conflict error.
Failing Item: Failing Item:
v FFC_65C v FFC_65C

65C-110 65C-110 65C-124 65C-124

Explanation: The media format is corrupted. Explanation: A SCSI check condition error occurred.
Failing Item: Failing Item:
v FFC_65C v FFC_65C

65C-112 65C-112 65C-126 65C-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_65C Failing Item:
v FFC_65C
65C-114 65C-114 v FFC_B88

Explanation: An unrecoverable hardware error.

65C-128 65C-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_65C
hardware failure.
Failing Item:
65C-116 65C-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_65C
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
65C-129 65C-129
Failing Item:
v FFC_65C Explanation: Error log analysis indicates a SCSI bus
problem.

65C-117 65C-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_65C
v FFC_65C
v SOFTWARE

65C-118 65C-118
65C-130 65C-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_65C Failing Item:
v FFC_B88 v FFC_65C

430 Service request numbers

 65C-132 • 65D-110

v FFC_65C
65C-132 65C-132
Explanation: A disk drive hardware error occurred.
65C-140 65C-140
Failing Item:
Explanation: Error log analysis indicates poor signal
v FFC_65C quality.
Failing Item:
65C-133 65C-133
v FFC_199
Explanation: Use the Subsystem Service Guide to v FFC_B88
complete diagnosis.
v FFC_65C
Failing Item:
v FFC_65C 65C-640 65C-640
Explanation: Error log analysis indicates a path error.
65C-134 65C-134
Response: Use MAP0285 : Multipath I/O (MPIO)
Explanation: The adapter failed to configure. problem resolution.
Failing Item:
v FFC_B88 65D-102 65D-102
v SOFTWARE Explanation: An unrecoverable media error occurred.
Failing Item:
65C-135 65C-135
v FFC_65D
Explanation: The device failed to configure.
Failing Item: 65D-104 65D-104
v FFC_65C Explanation: The motor failed to restart.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_65D

65C-136 65C-136
65D-105 65D-105
Explanation: The certify operation failed.
Explanation: The drive did not become ready.
Failing Item:
Failing Item:
v FFC_65C
v FFC_65D

65C-137 65C-137
65D-106 65D-106
Explanation: Unit attention condition has occurred on
Explanation: The electronics card test failed.
the Send Diagnostic command.
Failing Item:
Failing Item:
v FFC_65D
v FFC_65C
v FFC_B88
65D-108 65D-108
v FFC_190
Explanation: The bus test failed.
65C-138 65C-138 Failing Item:
Explanation: Error log analysis indicates that the disk v FFC_65D
drive is operating at a higher than recommended
temperature. 65D-110 65D-110
Response: Check to be sure none of the air passages Explanation: The media format is corrupted.
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to Failing Item:
MAP0210 : General problem resolution. v FFC_65D
Failing Item:

Service request numbers 431

65D-112 • 65D-134

65D-112 65D-112 65D-126 65D-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_65D Failing Item:
v FFC_65D
65D-114 65D-114 v FFC_B88

Explanation: An unrecoverable hardware error.

65D-128 65D-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_65D
hardware failure.
Failing Item:
65D-116 65D-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_65D
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
65D-129 65D-129
Failing Item:
v FFC_65D Explanation: Error log analysis indicates a SCSI bus
problem.

65D-117 65D-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_65D
v FFC_65D
v SOFTWARE

65D-118 65D-118
65D-130 65D-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_65D Failing Item:
v FFC_B88 v FFC_65D

65D-120 65D-120 65D-132 65D-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_65D v FFC_65D

65D-122 65D-122 65D-133 65D-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
Failing Item: complete diagnosis.
v FFC_65D Failing Item:
v FFC_65D
65D-124 65D-124
Explanation: A SCSI check condition error occurred. 65D-134 65D-134

Failing Item: Explanation: The adapter failed to configure.

v FFC_65D Failing Item:

v FFC_B88

432 Service request numbers

 65D-135 • 65E-116

v SOFTWARE
65E-102 65E-102
Explanation: An unrecoverable media error occurred.
65D-135 65D-135
Failing Item:
Explanation: The device failed to configure.
v FFC_65E
Failing Item:
v FFC_65D
65E-104 65E-104
v FFC_B88
Explanation: The motor failed to restart.
v SOFTWARE
Failing Item:
65D-136 65D-136 v FFC_65E

Explanation: The certify operation failed.

65E-105 65E-105
Failing Item:
Explanation: The drive did not become ready.
v FFC_65D
Failing Item:
65D-137 65D-137 v FFC_65E

Explanation: Unit attention condition has occurred on

the Send Diagnostic command. 65E-106 65E-106

Failing Item: Explanation: The electronics card test failed.

v FFC_65D Failing Item:
v FFC_B88 v FFC_65E
v FFC_190
65E-108 65E-108
65D-138 65D-138 Explanation: The bus test failed.
Explanation: Error log analysis indicates that the disk Failing Item:
drive is operating at a higher than recommended
v FFC_65E
temperature.
Response: Check to be sure none of the air passages
65E-110 65E-110
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to Explanation: The media format is corrupted.
MAP0210 : General problem resolution.
Failing Item:
Failing Item: v FFC_65E
v FFC_65D
65E-112 65E-112
65D-140 65D-140
Explanation: The diagnostic test failed.
Explanation: Error log analysis indicates poor signal
quality. Failing Item:
v FFC_65E
Failing Item:
v FFC_199
65E-114 65E-114
v FFC_B88
v FFC_65D Explanation: An unrecoverable hardware error.
Failing Item:
65D-640 65D-640 v FFC_65E
Explanation: Error log analysis indicates a path error.
65E-116 65E-116
Response: Use MAP0285 : Multipath I/O (MPIO)
problem resolution. Explanation: A protocol error.
Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure

Service request numbers 433

65E-117 • 65E-136

they are all compatible. If you do not find a problem,

65E-129 65E-129
call your support person.
Explanation: Error log analysis indicates a SCSI bus
Failing Item:
problem.
v FFC_65E
Failing Item:
v FFC_190
65E-117 65E-117
v FFC_B88
Explanation: A write-protect error occurred.
v FFC_65E
Failing Item: v SOFTWARE
v FFC_65E
65E-130 65E-130
65E-118 65E-118
Explanation: Error log analysis indicates a problem
Explanation: A SCSI command time-out occurred. reported by the disk drive's self-monitoring function.

Failing Item: Failing Item:

v FFC_65E v FFC_65E
v FFC_B88
65E-132 65E-132
65E-120 65E-120 Explanation: A disk drive hardware error occurred.
Explanation: A SCSI busy or command error. Failing Item:
Failing Item: v FFC_65E
v FFC_65E
65E-133 65E-133
65E-122 65E-122 Explanation: Use the Subsystem Service Guide to
Explanation: A SCSI reservation conflict error. complete diagnosis.

Failing Item: Failing Item:

v FFC_65E v FFC_65E

65E-124 65E-124 65E-134 65E-134

Explanation: A SCSI check condition error occurred. Explanation: The adapter failed to configure.

Failing Item: Failing Item:

v FFC_65E v FFC_B88
v SOFTWARE
65E-126 65E-126
65E-135 65E-135
Explanation: A software error was caused by a
hardware failure. Explanation: The device failed to configure.
Failing Item: Failing Item:
v FFC_65E v FFC_65E
v FFC_B88 v FFC_B88
v SOFTWARE
65E-128 65E-128
Explanation: The error log analysis indicates a 65E-136 65E-136
hardware failure. Explanation: The certify operation failed.
Failing Item: Failing Item:
v FFC_190 v FFC_65E
v FFC_B88
v FFC_65E
v SOFTWARE

434 Service request numbers

 65E-137 • 65F-118

65E-137 65E-137 65F-106 65F-106

Explanation: Unit attention condition has occurred on Explanation: The electronics card test failed.
the Send Diagnostic command.
Failing Item:
Failing Item: v FFC_65F
v FFC_65E
v FFC_B88 65F-108 65F-108
v FFC_190
Explanation: The bus test failed.
Failing Item:
65E-138 65E-138
v FFC_65F
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
temperature. 65F-110 65F-110

Response: Check to be sure none of the air passages Explanation: The media format is corrupted.
in the system covers are blocked, that no other system Failing Item:
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution. v FFC_65F

Failing Item:
65F-112 65F-112
v FFC_65E
Explanation: The diagnostic test failed.
65E-140 65E-140 Failing Item:
Explanation: Error log analysis indicates poor signal v FFC_65F
quality.
Failing Item: 65F-114 65F-114

v FFC_199 Explanation: An unrecoverable hardware error.

v FFC_B88 Failing Item:
v FFC_65E v FFC_65F

65E-640 65E-640 65F-116 65F-116

Explanation: Error log analysis indicates a path error. Explanation: A protocol error.
Response: Use MAP0285 : Multipath I/O (MPIO) Response: Check the levels of the device, adapter,
problem resolution. diagnostic software, and application software to be sure
they are all compatible. If you do not find a problem,
65F-102 65F-102 call your support person.

Explanation: An unrecoverable media error occurred. Failing Item:

v FFC_65F
Failing Item:
v FFC_65F
65F-117 65F-117

65F-104 65F-104 Explanation: A write-protect error occurred.

Explanation: The motor failed to restart. Failing Item:

v FFC_65F
Failing Item:
v FFC_65F
65F-118 65F-118

65F-105 65F-105 Explanation: A SCSI command time-out occurred.

Explanation: The drive did not become ready. Failing Item:

v FFC_65F
Failing Item:
v FFC_B88
v FFC_65F

Service request numbers 435

65F-120 • 65F-138

65F-120 65F-120 65F-132 65F-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_65F v FFC_65F

65F-122 65F-122 65F-133 65F-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
complete diagnosis.
Failing Item:
v FFC_65F Failing Item:
v FFC_65F
65F-124 65F-124
65F-134 65F-134
Explanation: A SCSI check condition error occurred.
Explanation: The adapter failed to configure.
Failing Item:
v FFC_65F Failing Item:
v FFC_B88
65F-126 65F-126 v SOFTWARE

Explanation: A software error was caused by a

hardware failure. 65F-135 65F-135

Failing Item: Explanation: The device failed to configure.

v FFC_65F Failing Item:
v FFC_B88 v FFC_65F
v FFC_B88
65F-128 65F-128 v SOFTWARE
Explanation: The error log analysis indicates a
hardware failure. 65F-136 65F-136
Failing Item: Explanation: The certify operation failed.
v FFC_190 Failing Item:
v FFC_B88 v FFC_65F
v FFC_65F
v SOFTWARE 65F-137 65F-137
Explanation: Unit attention condition has occurred on
65F-129 65F-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem.
v FFC_65F
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_65F 65F-138 65F-138
v SOFTWARE
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
65F-130 65F-130 temperature.
Explanation: Error log analysis indicates a problem Response: Check to be sure none of the air passages
reported by the disk drive's self-monitoring function. in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
Failing Item:
MAP0210 : General problem resolution.
v FFC_65F
Failing Item:

436 Service request numbers

 65F-140 • 662-221

v FFC_65F
662-214 662-214
Explanation: FIFO full bit set.
65F-140 65F-140
Failing Item:
Explanation: Error log analysis indicates poor signal
quality. v FFC_662

Failing Item:
662-215 662-215
v FFC_199
v FFC_B88 Explanation: FIFO full bit clear.
v FFC_65F Failing Item:
v FFC_662
65F-640 65F-640
Explanation: Error log analysis indicates a path error. 662-216 662-216

Response: Use MAP0285 : Multipath I/O (MPIO) Explanation: FIFO data miscompare.
problem resolution. Failing Item:
v FFC_662
662-101 662-101
Explanation: Enhanced error handling failure on the 662-217 662-217
bus.
Explanation: SCSI FIFO data miscompare.
Failing Item:
Failing Item:
v FFC_221
v FFC_662

662-102 662-102
662-218 662-218
Explanation: Enhanced error handling failure on a
Explanation: SCSI FIFO underflow.
PCI-PCI Bridge.
Failing Item:
Failing Item:
v FFC_662
v FFC_293

662-219 662-219
662-103 662-103
Explanation: SCSI parity error.
Explanation: Enhanced error handling failure on the
adapter. Response: Go to MAP0050 : SCSI Bus Problems.
Failing Item:
v FFC_662 662-220 662-220
v FFC_221 Explanation: SCSI FIFO flags error.
Failing Item:
662-212 662-212 v FFC_662
Explanation: FIFO empty bit set.
Failing Item: 662-221 662-221
v FFC_662 Explanation: Miscompare during the write/read of the
configuration register.
662-213 662-213 Failing Item:
Explanation: FIFO empty bit clear. v FFC_662
v FFC_221
Failing Item:
v FFC_662

Service request numbers 437

662-222 • 662-803

662-222 662-222 662-232 662-232

Explanation: Error during the write/read of the Explanation: SCSI bus data miscompare.
memory register.
Response: Go to MAP0050 : SCSI Bus Problems.
Failing Item:
v FFC_662 662-240 662-240
Explanation: No terminal power.
662-223 662-223
Response: Go to MAP0050 : SCSI Bus Problems.
Explanation: Miscompare during the write/read of the
memory I/O register.
662-242 662-242
Response: Go to MAP0050 : SCSI Bus Problems.
Explanation: SCSI bus problem.
Failing Item:
Response: Go to MAP0050 : SCSI Bus Problems.
v FFC_662

662-301 662-301
662-224 662-224
Explanation: The parent device open failed.
Explanation: SCSI configuration register read or write
error. Failing Item:
Failing Item: v FFC_662
v FFC_662 v FFC_221
v FFC_221
662-701 662-701
662-225 662-225 Explanation: Error log analysis indicates a PCI SCSI
adapter failure.
Explanation: Adapter POST failed.
Failing Item:
Failing Item:
v FFC_662
v FFC_662

662-801 662-801
662-226 662-226
Explanation: Error log analysis indicates a terminator
Explanation: SCSI wrap or PTC failure.
problem.
Response: Go to MAP0050 : SCSI Bus Problems.
Response: Run the diagnostics on the adapter in
system verification mode. If an SRN is reported, use
662-227 662-227 the SRN to resolve the problem. If an SRN is not
reported, use the SCSI service hints in General SCSI
Explanation: SCSI adapter test failure.
configuration checks to resolve the problem.
Failing Item:
v FFC_662 662-802 662-802
v FFC_221
Explanation: Error log analysis indicates that multiple
attempts to reset the SCSI bus have timed out.
662-230 662-230
Response: Run the diagnostics on the adapter in
Explanation: Arbitration test failed. system verification mode. If an SRN is reported, use
the SRN to resolve the problem. If an SRN is not
Response: Go to MAP0050 : SCSI Bus Problems. reported, use the SCSI service hints in General SCSI
configuration checks to resolve the problem.
662-231 662-231
Explanation: Function could not complete. 662-803 662-803

Response: Go to MAP0050 : SCSI Bus Problems. Explanation: Error log analysis indicates that multiple
SCSI bus errors have occurred.
Response: Run the diagnostics on the adapter in
system verification mode. If an SRN is reported, use

438 Service request numbers

 663-101 • 663-151

the SRN to resolve the problem. If an SRN is not

663-106 663-106
reported, use the SCSI service hints in General SCSI
configuration checks to resolve the problem. Explanation: IBM ARTIC960RxD PCI Adapter Debug
Port test failure.
663-101 663-101 Failing Item:
Explanation: IBM ARTIC960RxD or RxF PCI Adapter v FFC_663
Central Processing Unit test failure. v FFC_C94
Failing Item: v FFC_C95
v FFC_663
v FFC_C94 663-107 663-107
v FFC_C95 Explanation: Interface board wrap test failure.
Failing Item:
663-102 663-102 v FFC_C95
Explanation: IBM ARTIC960RxD or RxF PCI Adapter v FFC_663
Timer test failure. v FFC_C97
Failing Item:
v FFC_663 663-110 663-110
v FFC_C94 Explanation: IBM ARTIC960RxD or RxF PCI Adapter
v FFC_C95 Download Diagnostics test failure.
Failing Item:
663-103 663-103 v FFC_C94
Explanation: IBM ARTIC960RxD or RxF PCI Adapter v FFC_663
Bus Interface test failure. v FFC_C95
Failing Item:
v FFC_663 663-123 663-123
v FFC_C94 Explanation: Interface board non-wrap test failure.
v FFC_C95
Failing Item:
v FFC_C95
663-104 663-104
v FFC_663
Explanation: IBM ARTIC960RxD or RxF PCI Adapter v FFC_C94
Dynamic Random Access Memory test failure.
Failing Item: 663-150 663-150
v FFC_C94
Explanation: Device configuration failure.
v FFC_663
Failing Item:
v FFC_C95
v FFC_663
v SOFTWARE
663-105 663-105
v FFC_227
Explanation: IBM ARTIC960RxD or RxF PCI Adapter
Memory Protection test failure.
663-151 663-151
Failing Item:
Explanation: Device driver indicates a hardware
v FFC_663
failure.
v FFC_C94
Failing Item:
v FFC_C95
v FFC_663
v SOFTWARE
v FFC_227

Service request numbers 439

663-152 • 669-205

663-152 663-152 669-101 669-101

Explanation: Failure and error in determining which Explanation: Enhanced error handling failure on bus.
type of IBM ARTIC960RxD PCI Adapter.
Failing Item:
Failing Item: v FFC_221
v FFC_663
669-102 669-102
663-153 663-153
Explanation: Enhanced error handling failure on Eads
Explanation: Error log analysis indicates a IBM chip.
ARTIC960RxD or RxF PCI Adapter failure. Action: Use
Failing Item:
the errpt command to check error log.
v FFC_221
Failing Item:
v FFC_663
669-103 669-103
v FFC_227
Explanation: Enhanced error handling failure on
v FFC_C94
adapter.
v SOFTWARE
Failing Item:
v FFC_669
663-154 663-154
Explanation: IBM ARTIC960RxD or RxF PCI Adapter
669-201 669-201
initialization failure.
Explanation: Configuration register test failure.
Failing Item:
v FFC_C94 Response: Before going to MAP0210 , look at the label
on the adapter. If the label is A-A, use SRN 66C-201
v FFC_663
instead.
v FFC_C95
Failing Item:
v FFC_669
663-155 663-155
v FFC_221
Explanation: IBM ARTIC960RxD or RxF PCI Adapter
initialization failure.
669-202 669-202
Failing Item:
Explanation: I/O register test failure.
v FFC_663
v FFC_C94 Failing Item:
v FFC_C95 v FFC_669

663-156 663-156 669-203 669-203

Explanation: IBM ARTIC960RxD or RxF PCI Adapter Explanation: Adapter memory test failure.
initialization failure. Failing Item:
Failing Item: v FFC_669
v FFC_C95
v FFC_663 669-204 669-204
v FFC_C94 Explanation: Adapter initialization test failure.
Failing Item:
663-157 663-157
v FFC_669
Explanation: Cable wrap test failure.
Failing Item: 669-205 669-205
v FFC_C98 Explanation: Internal loopback test failure.
v FFC_C97
Failing Item:
v FFC_C95
v FFC_669

440 Service request numbers

 669-206 • 66C-207

669-206 669-206 66C-103 66C-103

Explanation: External wrap test failure (1000 Mbps). Explanation: Enhanced error handling failure on
adapter.
Failing Item:
v FFC_669 Failing Item:
v FFC_66C
669-701 669-701
66C-201 66C-201
Explanation: Error Log Analysis indicates that this
device failed to initialize because it is not the IBM Explanation: Configuration register test failure.
version of this adapter. AIX operating system cannot
Failing Item:
configure this non-IBM version of the adapter.
v FFC_66C
Failing Item:
v FFC_221
v FFC_669

66C-202 66C-202
669-702 669-702
Explanation: I/O register test failure.
Explanation: Error Log Analysis indicates that this
device failed to initialize due to a problem with the Failing Item:
EEPROM on the adapter. v FFC_66C
Failing Item:
v FFC_669 66C-203 66C-203
Explanation: Adapter memory test failure.
669-703 669-703 Failing Item:
Explanation: Error Log Analysis indicates that this v FFC_66C
device has failed to initialize due to a self-test failure.
Failing Item: 66C-204 66C-204
v FFC_669 Explanation: Adapter initialization test failure.
Failing Item:
669-704 669-704
v FFC_66C
Explanation: Error Log Analysis indicates that this
device has failed to initialize due to firmware
download error. 66C-205 66C-205

Failing Item: Explanation: Internal loopback test failure.

v FFC_669 Failing Item:

v FFC_66C
66A-101 66A-101
Explanation: Diagnostics indicates adapter 66C-206 66C-206
configuration failure. Explanation: External wrap test failure (1000 Mbps).
Failing Item:
66C-101 66C-101
v FFC_66C
Explanation: Enhanced error handling failure on bus.
Failing Item: 66C-207 66C-207
v FFC_221 Explanation: External wrap test failure (10 Mbps).
Failing Item:
66C-102 66C-102
v FFC_66C
Explanation: Enhanced error handling failure on Eads
chip.
Failing Item:
v FFC_221

Service request numbers 441

66C-208 • 66D-111

Failing Item:
66C-208 66C-208
v FFC_66D
Explanation: External wrap test failure (100 Mbps).
Failing Item: 66D-104 66D-104
v FFC_66C
Explanation: The POST indicates a defective cable.
Failing Item:
66C-702 66C-702
v FFC_190
Explanation: Error Log Analysis indicates that this
device failed to initialize due to a problem with the
EEPROM on the adapter. 66D-105 66D-105

Failing Item: Explanation: The POST indicates a defective

backplane or external enclosure.
v FFC_66C
Failing Item:
66C-703 66C-703 v FFC_B3A

Explanation: Error Log Analysis indicates that this

device has failed to initialize due to a self-test failure. 66D-106 66D-106

Failing Item: Explanation: The POST indicates the last disk drive
reconnected caused a channel failure.
v FFC_66C
Response: Use MAP0270 : SCSI RAID problem
resolution and verification.
66C-704 66C-704
Failing Item:
Explanation: Error Log Analysis indicates that this
device has failed to initialize due to firmware v FFC_722
download error.
Failing Item: 66D-108 66D-108
v FFC_66C Explanation: Enhanced error handling failure on bus.
Failing Item:
66D-101 66D-101 v FFC_221
Explanation: The PCI wrap test failed.
Response: Use MAP0270 : SCSI RAID problem 66D-109 66D-109
resolution and verification. Explanation: The test indicates an adapter failure.
Failing Item: Response: Use MAP0270 : SCSI RAID problem
v FFC_66D resolution and verification.
v FFC_227 Failing Item:
v FFC_66D
66D-102 66D-102
Explanation: The POST indicates an adapter failure. 66D-110 66D-110
Response: Use MAP0270 : SCSI RAID problem Explanation: The disk reported a Predictive Failure
resolution and verification. Analysis error (PFA).
Failing Item: Response: Use MAP0270 : SCSI RAID problem
v FFC_66D resolution and verification.
v FFC_E2A Failing Item:
v FFC_722
66D-103 66D-103
Explanation: The POST indicates an adapter channel 66D-111 66D-111
failure. Explanation: The disk drive has been failed by the
Response: Use MAP0270 : SCSI RAID problem adapter.
resolution and verification.

442 Service request numbers

 66D-112 • 66D-122

Response: Use MAP0270 : SCSI RAID problem

66D-117 66D-117
resolution and verification.
Explanation: POST indicates cache failure.
Failing Item:
v FFC_722 Response: Use MAP0270 : SCSI RAID problem
resolution and verification.

66D-112 66D-112 Failing Item:

v FFC_E2A
Explanation: ELA indicates that the disk reported a
hard data error.
66D-118 66D-118
Response: Use MAP0270 : SCSI RAID problem
resolution and verification. Explanation: Adapter test indicates a cache failure.
Failing Item: Response: Use MAP0270 : SCSI RAID problem
v FFC_722 resolution and verification.
Failing Item:
66D-113 66D-113 v FFC_E2A
Explanation: ELA indicates that the disk reported a
hard equipment error. 66D-119 66D-119
Response: Use MAP0270 : SCSI RAID problem Explanation: Adapter test indicates that write cache is
resolution and verification. missing.
Failing Item: Response: Use MAP0270 : SCSI RAID problem
v FFC_722 resolution and verification.
Failing Item:
66D-114 66D-114 v FFC_E2A
Explanation: ELA indicates a cache failure.
66D-120 66D-120
Response: Use MAP0270 : SCSI RAID problem
resolution and verification. Explanation: Adapter test indicates that cache size is
invalid.
Failing Item:
v FFC_E2A Response: Use MAP0270 : SCSI RAID problem
resolution and verification.

66D-115 66D-115 Failing Item:

v FFC_E2A
Explanation: ELA indicates that the cache battery is
either low on power or has failed.
66D-121 66D-121
Response: Use MAP0270 : SCSI RAID problem
resolution and verification. Explanation: Adapter test indicates that the cache
battery is low on power.
Failing Item:
v FFC_E3A Response: Use MAP0270 : SCSI RAID problem
resolution and verification.

66D-116 66D-116 Failing Item:

v FFC_E3A
Explanation: Failed to disable data scrub.
Response: Use MAP0270 : SCSI RAID problem
66D-122 66D-122
resolution and verification.
Explanation: Adapter test indicates cache battery
Failing Item:
failure.
v FFC_66D
Response: Use MAP0270 : SCSI RAID problem
resolution and verification.
Failing Item:
v FFC_E3A

Service request numbers 443

66D-123 • 66E-109

66D-123 66D-123 66E-102 66E-102

Explanation: ELA indicates an adapter failure. Explanation: SCSI command Inquiry has failed.
Unable to get Additional Vital Product Data.
Response: Use MAP0270 : SCSI RAID problem
resolution and verification. Failing Item:
Failing Item: v FFC_66E
v FFC_66D
66E-103 66E-103
66D-124 66D-124 Explanation: SCSI command Reserve has failed.
Explanation: Enhanced error handling failure on Failing Item:
PCI-PCI Bridge. v FFC_66E
Failing Item:
v FFC_221 66E-104 66E-104
Explanation: SCSI command Mode Sense has failed.
66D-125 66D-125
Failing Item:
Explanation: Enhanced error handling failure on v FFC_66E
adapter.
Failing Item: 66E-105 66E-105
v FFC_66D
Explanation: SCSI command Mode Select has failed.
v FFC_221
Failing Item:
v FFC_66E
66D-400 66D-400
Explanation: The POST test indicates a channel
66E-106 66E-106
failure.
Explanation: SCSI command Allow Media Removal
Response: Use MAP0270 : SCSI RAID problem
has failed.
resolution and verification.
Failing Item:
Failing Item:
v FFC_66E
v FFC_66D
v FFC_190
66E-107 66E-107
v FFC_B3A
v FFC_722 Explanation: SCSI command Prevent Media Removal
has failed.

66D-701 66D-701 Failing Item:

v FFC_66E
Explanation: Error Log Analysis indicates an
enhanced error handling error.
66E-108 66E-108
Failing Item:
v FFC_66D Explanation: SCSI command Start Stop Unit has
failed.
v FFC_221
Failing Item:
66E-100 66E-100 v FFC_66E

Explanation: Unable to configure the parent device.

66E-109 66E-109
Failing Item:
Explanation: SCSI command Test Unit Ready has
v FFC_66E
failed.
Failing Item:
v FFC_66E

444 Service request numbers

 66E-10A • 66E-207

66E-10A 66E-10A 66E-203 66E-203

Explanation: SCSI command Send Diagnostic has Explanation: DVD-RAM drive is unable to detect the
failed. test medium.
Failing Item: Response: Verify that the test medium is inserted
v FFC_66E properly. Clean the drive. Run the test with another test
medium. Otherwise , use MAP0210 : General problem
resolution.
66E-10B 66E-10B
Failing Item:
Explanation: SCSI command Release has failed.
v MEDIA
Failing Item: v FFC_66E
v FFC_66E
66E-204 66E-204
66E-10F 66E-10F
Explanation: A SCSI reservation conflict has occurred.
Explanation: Undetermined hardware error has
Failing Item:
occurred.
v FFC_66E
Failing Item:
v FFC_B88
v FFC_66E

66E-205 66E-205
66E-200 66E-200
Explanation: The Random Write/Read/Compare Test
Explanation: Unable to configure the device. has detected a medium error while testing the
Failing Item: DVD-RAM test medium.

v FFC_66E Response: Run Diagnostic on this drive with another

v FFC_B88 DVD-RAM test medium. Use MAP0210 : General
problem resolution.

66E-201 66E-201 Failing Item:

v MEDIA
Explanation: DVD-RAM drive is unable to eject the
tray. v FFC_66E

Response: Verify that no external object prevents the

drive from ejecting the tray. Verify that no media is 66E-206 66E-206
stuck inside the drive. Otherwise, use MAP0210 : Explanation: The Random Write/Read/Compare Test
General problem resolution. has detected a hardware error while testing the
Failing Item: DVD-RAM test medium.

v MEDIA Response: Run Diagnostic on this drive with another

v FFC_66E DVD-RAM test medium. Use MAP0210 : General
problem resolution.

66E-202 66E-202 Failing Item:

v FFC_66E
Explanation: DVD-RAM drive is unable to load the
tray. v MEDIA

Response: Verify that no external object prevents the

drive from loading the tray. Verify that the test medium 66E-207 66E-207
is inserted properly in the tray. Explanation: The Random Read Test has detected a
Failing Item: medium error while testing the CD-ROM test medium.

v MEDIA Response: Run Diagnostic on this drive with another

v FFC_66E CD-ROM test medium. Use MAP0210 : General
problem resolution.
Failing Item:
v MEDIA
v FFC_66E

Service request numbers 445

66E-208 • 670-105

66E-208 66E-208 66E-300 66E-300

Explanation: The Random Read Test has detected a Explanation: SCSI command timeout has occurred.
hardware error while testing the CD-ROM test
Response: Replace the defective DVD-ROM drive.
medium.
Failing Item:
Response: Run Diagnostic on this drive with another
CD-ROM test medium. Use MAP0210 : General v FFC_66E
problem resolution. v FFC_B88
Failing Item: v FFC_190
v FFC_66E
v MEDIA 66E-301 66E-301
Explanation: Unit Attention has occurred.
66E-209 66E-209 Failing Item:
Explanation: DVD-RAM drive is unable to determine v FFC_B88
the media type. v FFC_190
Response: Verify that the proper test medium is v FFC_66E
inserted. Clean the drive. Run Diagnostic on this drive
with another test medium. Use MAP0210 : General
problem resolution. 66E-700 66E-700

Failing Item: Explanation: ELA indicates an irrecoverable hardware

error.
v MEDIA
v FFC_66E Failing Item:
v FFC_66E
66E-20A 66E-20A
66E-701 66E-701
Explanation: DVD-RAM drive has faulty
write-protect-detection mechanism. Explanation: ELA indicates an undetermined
hardware error.
Response: Verify that the DVD-RAM test medium is
not write-protected. Run Diagnostic on this drive with Failing Item:
another DVD-RAM test medium. Use MAP0210 : v FFC_66E
General problem resolution.
Failing Item: 670-102 670-102
v MEDIA
Explanation: An unrecoverable media error occurred.
v FFC_66E
Failing Item:
v FFC_670
66E-20B 66E-20B
Explanation: DVD-RAM drive has detected a media
670-104 670-104
error.
Explanation: The motor failed to restart.
Response: Verify that the DVD-RAM test medium is
inserted properly. Run Diagnostic on this drive with Failing Item:
another DVD-RAM test medium. If the test fails with v FFC_670
the new test media, replace the defective DVD-ROM
drive.
670-105 670-105
Failing Item:
Explanation: The drive did not become ready.
v MEDIA
v FFC_66E Failing Item:
v FFC_670

446 Service request numbers

 670-106 • 670-130

670-106 670-106 670-120 670-120

Explanation: The electronics card test failed. Explanation: A SCSI busy or command error.
Failing Item: Failing Item:
v FFC_670 v FFC_670

670-108 670-108 670-122 670-122

Explanation: The bus test failed. Explanation: A SCSI reservation conflict error.
Failing Item: Failing Item:
v FFC_670 v FFC_670

670-110 670-110 670-124 670-124

Explanation: The media format is corrupted. Explanation: A SCSI check condition error occurred.
Failing Item: Failing Item:
v FFC_670 v FFC_670

670-112 670-112 670-126 670-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_670 Failing Item:
v FFC_670
670-114 670-114 v FFC_B88

Explanation: An unrecoverable hardware error.

670-128 670-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_670
hardware failure.
Failing Item:
670-116 670-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_670
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
670-129 670-129
Failing Item:
v FFC_670 Explanation: Error log analysis indicates a SCSI bus
problem.

670-117 670-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_670
v FFC_670
v SOFTWARE

670-118 670-118
670-130 670-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_670 Failing Item:
v FFC_B88 v FFC_670

Service request numbers 447

670-132 • 671-110

v FFC_670
670-132 670-132
Explanation: A disk drive hardware error occurred.
670-140 670-140
Failing Item:
Explanation: Error log analysis indicates poor signal
v FFC_670 quality.
Failing Item:
670-133 670-133
v FFC_199
Explanation: Use the Subsystem Service Guide to v FFC_B88
complete diagnosis.
v FFC_670
Failing Item:
v FFC_670 670-640 670-640
Explanation: Error log analysis indicates a path error.
670-134 670-134
Response: Use MAP0285 : Multipath I/O (MPIO)
Explanation: The adapter failed to configure. problem resolution.
Failing Item:
v FFC_B88 671-102 671-102
v SOFTWARE Explanation: An unrecoverable media error occurred.
Failing Item:
670-135 670-135
v FFC_671
Explanation: The device failed to configure.
Failing Item: 671-104 671-104
v FFC_670 Explanation: The motor failed to restart.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_671

670-136 670-136
671-105 671-105
Explanation: The certify operation failed.
Explanation: The drive did not become ready.
Failing Item:
Failing Item:
v FFC_670
v FFC_671

670-137 670-137
671-106 671-106
Explanation: Unit attention condition has occurred on
Explanation: The electronics card test failed.
the Send Diagnostic command.
Failing Item:
Failing Item:
v FFC_671
v FFC_670
v FFC_B88
671-108 671-108
v FFC_190
Explanation: The bus test failed.
670-138 670-138 Failing Item:
Explanation: Error log analysis indicates that the disk v FFC_671
drive is operating at a higher than recommended
temperature. 671-110 671-110
Response: Check to be sure none of the air passages Explanation: The media format is corrupted.
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to Failing Item:
MAP0210 : General problem resolution. v FFC_671
Failing Item:

448 Service request numbers

 671-112 • 671-134

671-112 671-112 671-126 671-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_671 Failing Item:
v FFC_671
671-114 671-114 v FFC_B88

Explanation: An unrecoverable hardware error.

671-128 671-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_671
hardware failure.
Failing Item:
671-116 671-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_671
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
671-129 671-129
Failing Item:
v FFC_671 Explanation: Error log analysis indicates a SCSI bus
problem.

671-117 671-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_671
v FFC_671
v SOFTWARE

671-118 671-118
671-130 671-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_671 Failing Item:
v FFC_B88 v FFC_671

671-120 671-120 671-132 671-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_671 v FFC_671

671-122 671-122 671-133 671-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
Failing Item: complete diagnosis.
v FFC_671 Failing Item:
v FFC_671
671-124 671-124
Explanation: A SCSI check condition error occurred. 671-134 671-134

Failing Item: Explanation: The adapter failed to configure.

v FFC_671 Failing Item:

v FFC_B88

Service request numbers 449

671-135 • 672-116

v SOFTWARE
672-102 672-102
Explanation: An unrecoverable media error occurred.
671-135 671-135
Failing Item:
Explanation: The device failed to configure.
v FFC_672
Failing Item:
v FFC_671
672-104 672-104
v FFC_B88
Explanation: The motor failed to restart.
v SOFTWARE
Failing Item:
671-136 671-136 v FFC_672

Explanation: The certify operation failed.

672-105 672-105
Failing Item:
Explanation: The drive did not become ready.
v FFC_671
Failing Item:
671-137 671-137 v FFC_672

Explanation: Unit attention condition has occurred on

the Send Diagnostic command. 672-106 672-106

Failing Item: Explanation: The electronics card test failed.

v FFC_671 Failing Item:
v FFC_B88 v FFC_672
v FFC_190
672-108 672-108
671-138 671-138 Explanation: The bus test failed.
Explanation: Error log analysis indicates that the disk Failing Item:
drive is operating at a higher than recommended
v FFC_672
temperature.
Response: Check to be sure none of the air passages
672-110 672-110
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to Explanation: The media format is corrupted.
MAP0210 : General problem resolution.
Failing Item:
Failing Item: v FFC_672
v FFC_671
672-112 672-112
671-140 671-140
Explanation: The diagnostic test failed.
Explanation: Error log analysis indicates poor signal
quality. Failing Item:
v FFC_672
Failing Item:
v FFC_199
672-114 672-114
v FFC_B88
v FFC_671 Explanation: An unrecoverable hardware error.
Failing Item:
671-640 671-640 v FFC_672
Explanation: Error log analysis indicates a path error.
672-116 672-116
Response: Use MAP0285 : Multipath I/O (MPIO)
problem resolution. Explanation: A protocol error.
Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure

450 Service request numbers

 672-117 • 672-136

they are all compatible. If you do not find a problem,

672-129 672-129
call your support person.
Explanation: Error log analysis indicates a SCSI bus
Failing Item:
problem.
v FFC_672
Failing Item:
v FFC_190
672-117 672-117
v FFC_B88
Explanation: A write-protect error occurred.
v FFC_672
Failing Item: v SOFTWARE
v FFC_672
672-130 672-130
672-118 672-118
Explanation: Error log analysis indicates a problem
Explanation: A SCSI command time-out occurred. reported by the disk drive's self-monitoring function.

Failing Item: Failing Item:

v FFC_672 v FFC_672
v FFC_B88
672-132 672-132
672-120 672-120 Explanation: A disk drive hardware error occurred.
Explanation: A SCSI busy or command error. Failing Item:
Failing Item: v FFC_672
v FFC_672
672-133 672-133
672-122 672-122 Explanation: Use the Subsystem Service Guide to
Explanation: A SCSI reservation conflict error. complete diagnosis.

Failing Item: Failing Item:

v FFC_672 v FFC_672

672-124 672-124 672-134 672-134

Explanation: A SCSI check condition error occurred. Explanation: The adapter failed to configure.

Failing Item: Failing Item:

v FFC_672 v FFC_B88
v SOFTWARE
672-126 672-126
672-135 672-135
Explanation: A software error was caused by a
hardware failure. Explanation: The device failed to configure.
Failing Item: Failing Item:
v FFC_672 v FFC_672
v FFC_B88 v FFC_B88
v SOFTWARE
672-128 672-128
Explanation: The error log analysis indicates a 672-136 672-136
hardware failure. Explanation: The certify operation failed.
Failing Item: Failing Item:
v FFC_190 v FFC_672
v FFC_B88
v FFC_672
v SOFTWARE

Service request numbers 451

672-137 • 673-118

672-137 672-137 673-106 673-106

Explanation: Unit attention condition has occurred on Explanation: The electronics card test failed.
the Send Diagnostic command.
Failing Item:
Failing Item: v FFC_673
v FFC_672
v FFC_B88 673-108 673-108
v FFC_190
Explanation: The bus test failed.
Failing Item:
672-138 672-138
v FFC_673
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
temperature. 673-110 673-110

Response: Check to be sure none of the air passages Explanation: The media format is corrupted.
in the system covers are blocked, that no other system Failing Item:
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution. v FFC_673

Failing Item:
673-112 673-112
v FFC_672
Explanation: The diagnostic test failed.
672-140 672-140 Failing Item:
Explanation: Error log analysis indicates poor signal v FFC_673
quality.
Failing Item: 673-114 673-114

v FFC_199 Explanation: An unrecoverable hardware error.

v FFC_B88 Failing Item:
v FFC_672 v FFC_673

672-640 672-640 673-116 673-116

Explanation: Error log analysis indicates a path error. Explanation: A protocol error.
Response: Use MAP0285 : Multipath I/O (MPIO) Response: Check the levels of the device, adapter,
problem resolution. diagnostic software, and application software to be sure
they are all compatible. If you do not find a problem,
673-102 673-102 call your support person.

Explanation: An unrecoverable media error occurred. Failing Item:

v FFC_673
Failing Item:
v FFC_673
673-117 673-117

673-104 673-104 Explanation: A write-protect error occurred.

Explanation: The motor failed to restart. Failing Item:

v FFC_673
Failing Item:
v FFC_673
673-118 673-118

673-105 673-105 Explanation: A SCSI command time-out occurred.

Explanation: The drive did not become ready. Failing Item:

v FFC_673
Failing Item:
v FFC_B88
v FFC_673

452 Service request numbers

 673-120 • 673-138

673-120 673-120 673-132 673-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_673 v FFC_673

673-122 673-122 673-133 673-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
complete diagnosis.
Failing Item:
v FFC_673 Failing Item:
v FFC_673
673-124 673-124
673-134 673-134
Explanation: A SCSI check condition error occurred.
Explanation: The adapter failed to configure.
Failing Item:
v FFC_673 Failing Item:
v FFC_B88
673-126 673-126 v SOFTWARE

Explanation: A software error was caused by a

hardware failure. 673-135 673-135

Failing Item: Explanation: The device failed to configure.

v FFC_673 Failing Item:
v FFC_B88 v FFC_673
v FFC_B88
673-128 673-128 v SOFTWARE
Explanation: The error log analysis indicates a
hardware failure. 673-136 673-136
Failing Item: Explanation: The certify operation failed.
v FFC_190 Failing Item:
v FFC_B88 v FFC_673
v FFC_673
v SOFTWARE 673-137 673-137
Explanation: Unit attention condition has occurred on
673-129 673-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem.
v FFC_673
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_673 673-138 673-138
v SOFTWARE
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
673-130 673-130 temperature.
Explanation: Error log analysis indicates a problem Response: Check to be sure none of the air passages
reported by the disk drive's self-monitoring function. in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
Failing Item:
MAP0210 : General problem resolution.
v FFC_673
Failing Item:

Service request numbers 453

673-140 • 674-150

v FFC_673
674-105 674-105
Explanation: IBM ARTIC960Rx PCI Adapter Memory
673-140 673-140
Protection test failure.
Explanation: Error log analysis indicates poor signal
Failing Item:
quality.
v FFC_674
Failing Item:
v FFC_C94
v FFC_199
v FFC_C95
v FFC_B88
v FFC_673
674-106 674-106
Explanation: IBM ARTIC960Rx PCI Adapter Debug
673-640 673-640
Port test failure.
Explanation: Error log analysis indicates a path error.
Failing Item:
Response: Use MAP0285 : Multipath I/O (MPIO) v FFC_674
problem resolution.
v FFC_C94
v FFC_C95
674-101 674-101
Explanation: IBM ARTIC960Rx PCI Adapter Central 674-107 674-107
Processing Unit (CPU) test failure.
Explanation: Interface board wrap test failure.
Failing Item:
Failing Item:
v FFC_674
v FFC_C95
v FFC_C94
v FFC_674
v FFC_C95
v FFC_C97

674-102 674-102
674-110 674-110
Explanation: IBM ARTIC960Rx PCI Adapter Timer test
failure. Explanation: IBM ARTIC960Rx PCI Adapter
Download Diagnostics test failure.
Failing Item:
Failing Item:
v FFC_674
v FFC_C94
v FFC_C94
v FFC_674
v FFC_C95
v FFC_C95

674-103 674-103
674-123 674-123
Explanation: IBM ARTIC960Rx PCI Adapter Bus
Interface test failure. Explanation: Interface board non-wrap test failure.

Failing Item: Failing Item:

v FFC_674 v FFC_C95
v FFC_C94 v FFC_C97
v FFC_C95
674-150 674-150
674-104 674-104 Explanation: Device configuration failure.
Explanation: IBM ARTIC960Rx PCI Adapter Dynamic Failing Item:
Random Access Memory (DRAM) test failure. v FFC_674
Failing Item: v SOFTWARE
v FFC_C94 v FFC_227
v FFC_674
v FFC_C95

454 Service request numbers

 674-151 • 675-105

674-151 674-151 674-157 674-157

Explanation: Device driver indicates a hardware Explanation: Cable wrap test failure.
failure.
Failing Item:
Failing Item: v FFC_C97
v FFC_674 v FFC_C95
v SOFTWARE
v FFC_227 675-101 675-101
Explanation: IBM ARTIC960Hx Adapter Central
674-152 674-152 Processing Unit (CPU) test failure.
Explanation: Failure and error in determining which Failing Item:
type of IBM ARTIC960Rx PCI Adapter.
v FFC_675
Failing Item: v FFC_C94
v FFC_674 v FFC_C95

674-153 674-153 675-102 675-102

Explanation: Error log analysis indicates a IBM Explanation: IBM ARTIC960Hx Adapter Timer test
ARTIC960Rx PCI Adapter failure. Action: Use the errpt failure.
command to check error log.
Failing Item:
Failing Item:
v FFC_675
v FFC_674
v FFC_C94
v FFC_227
v FFC_C95
v FFC_C94
v SOFTWARE
675-103 675-103
Explanation: IBM ARTIC960Hx Adapter Bus Interface
674-154 674-154
test failure.
Explanation: IBM ARTIC960Rx PCI Adapter
Failing Item:
initialization failure.
v FFC_675
Failing Item:
v FFC_C94
v FFC_C94
v FFC_C95
v FFC_674
v FFC_C95
675-104 675-104
Explanation: IBM ARTIC960Hx Adapter Dynamic
674-155 674-155
Random Access Memory (DRAM) test failure.
Explanation: IBM ARTIC960Rx PCI Adapter
Failing Item:
initialization failure.
v FFC_C94
Failing Item:
v FFC_675
v FFC_674
v FFC_C95
v FFC_C94
v FFC_C95
675-105 675-105
Explanation: IBM ARTIC960Hx Adapter Memory
674-156 674-156
Protection test failure.
Explanation: IBM ARTIC960Rx PCI Adapter
Failing Item:
initialization failure.
v FFC_675
Failing Item:
v FFC_C94
v FFC_C95
v FFC_C95
v FFC_674
v FFC_C94

Service request numbers 455

675-106 • 675-157

675-106 675-106 675-152 675-152

Explanation: IBM ARTIC960Hx Adapter Debug Port Explanation: Failure and error in determining which
test failure. type of IBM ARTIC960Hx Adapter.
Failing Item: Failing Item:
v FFC_675 v FFC_675
v FFC_C94
v FFC_C95 675-153 675-153
Explanation: Error log analysis indicates a IBM
675-107 675-107 ARTIC960Hx Adapter failure.
Explanation: Interface board wrap test failure. Response: Use the errpt command to check error log.
Failing Item: Failing Item:
v FFC_C95 v FFC_675
v FFC_675 v FFC_227
v FFC_C97 v FFC_C94
v SOFTWARE
675-110 675-110
Explanation: IBM ARTIC960Hx Adapter Download 675-154 675-154
Diagnostics test failure. Explanation: IBM ARTIC960Hx Adapter initialization
Failing Item: failure.
v FFC_C94 Failing Item:
v FFC_675 v FFC_C94
v FFC_C95 v FFC_675
v FFC_C95
675-123 675-123
Explanation: Interface board non-wrap test failure. 675-155 675-155

Failing Item: Explanation: IBM ARTIC960Hx Adapter initialization

failure.
v FFC_C95
v FFC_675 Failing Item:
v FFC_C94 v FFC_675
v FFC_C94
675-150 675-150 v FFC_C95

Explanation: Device configuration failure.

675-156 675-156
Failing Item:
Explanation: IBM ARTIC960Hx Adapter initialization
v FFC_675
failure.
v SOFTWARE
Failing Item:
v FFC_227
v FFC_C95
v FFC_675
675-151 675-151
v FFC_C94
Explanation: Device driver indicates a hardware
failure.
675-157 675-157
Failing Item:
Explanation: Cable wrap test failure.
v FFC_675
v SOFTWARE Response: Use the MAP0210 : General problem
resolution.
v FFC_227
Failing Item:
v FFC_C98

456 Service request numbers

 677-101 • 677-204

v FFC_C97
677-107 677-107
v FFC_C95
Explanation: The External Wrap test failed.

677-101 677-101 Response: Use the MAP0210 : General problem

resolution.
Explanation: The Fibre Channel Adapter configuration
failed. Failing Item:
v FFC_677
Failing Item:
v FFC_677
677-109 677-109

677-102 677-102 Explanation: Enhanced Error Handling Failure on

EADs chip.
Explanation: The Reset test failed.
Failing Item:
Response: Use the MAP0210 : General problem
v FFC_221
resolution.
Failing Item:
677-110 677-110
v FFC_677
Explanation: Enhanced Error Handling Failure on
adapter.
677-103 677-103
Failing Item:
Explanation: The Register test failed.
v FFC_677
Response: Use the MAP0210 : General problem
resolution.
677-201 677-201
Failing Item:
Explanation: The Configuration Register test failed.
v FFC_677
Failing Item:
v FFC_677
677-104 677-104
v FFC_221
Explanation: The SRAM test failed.
Response: Use the MAP0210 : General problem 677-202 677-202
resolution.
Explanation: The Interrupt test failed.
Failing Item:
Response: Use the MAP0210 : General problem
v FFC_677
resolution.
Failing Item:
677-105 677-105
v FFC_677
Explanation: The Internal Wrap test failed.
v FFC_221
Response: Use the MAP0210 : General problem
resolution.
677-203 677-203
Failing Item:
Explanation: The PCI Wrap test failed.
v FFC_677
Response: Use the MAP0210 : General problem
resolution.
677-106 677-106
Failing Item:
Explanation: The Gigabaud Link Module (GLM) Wrap
v FFC_677
Test Failure.
v FFC_221
Failing Item:
v FFC_677
677-204 677-204
Explanation: The DMA test failed.
Response: Use the MAP0210 : General problem
resolution.

Service request numbers 457

677-205 • 678-107

Failing Item:
678-098 678-098
v FFC_677
Explanation: Tape drive indicates an error.
v FFC_221
Failing Item:
677-205 677-205 v FFC_678

Explanation: I/O error on a read/write operation.

678-099 678-099
Failing Item:
Explanation: Tape drive not found.
v FFC_677
v FFC_221 Failing Item:
v FFC_678
677-701 677-701 v FFC_B88

Explanation: Error log analysis indicates that an error

has occurred with the adapter. 678-101 678-101

Failing Item: Explanation: Timeout while attempting to

communicate with SCSI device.
v FFC_677
v FFC_221 Failing Item:
v FFC_678
677-703 677-703
678-102 678-102
Explanation: Error log analysis indicates that an
unknown adapter error has occurred. Explanation: The SCSI device indicates busy.
Failing Item: Failing Item:
v FFC_677 v FFC_678

677-704 677-704 678-103 678-103

Explanation: Error log analysis indicates that an Explanation: The SCSI device indicates a reservation
adapter error has occurred. conflict.
Failing Item: Failing Item:
v FFC_677 v FFC_678

677-705 677-705 678-104 678-104

Explanation: A parity error has been detected. The Explanation: The SCSI device indicates a check
adapter must be replaced immediately. Failure to do so condition.
could result in data being read or written incorrectly.
Failing Item:
Failing Item: v FFC_678
v FFC_677
678-105 678-105
677-706 677-706
Explanation: An error is detected in request sense
Explanation: A fatal hardware error has occurred. This data.
adapter was successfully taken offline. It will remain
Failing Item:
offline until reconfigured or the system is rebooted.
This adapter must be replaced and not brought back v FFC_678
online. Failure to adhere to this action could result in
data being read or written incorrectly or in the loss of 678-107 678-107
data.
Explanation: Sense data from the SCSI drive has
Failing Item: unexpected data.
v FFC_677
Failing Item:
v FFC_678

458 Service request numbers

 678-110 • 678-164

678-110 678-110 678-135 678-135

Explanation: The Reserve command failed. Explanation: The Unload command failed.
Failing Item: Failing Item:
v FFC_678 v FFC_678
v MEDIA
678-111 678-111
Explanation: Invalid condition from the drive after a 678-140 678-140
reserve. Explanation: The Mode Select command failed.
Failing Item: Failing Item:
v FFC_678 v FFC_678

678-112 678-112 678-150 678-150

Explanation: The write-protect sensor test failed. Explanation: The Test Unit Ready command failed.
Failing Item: Failing Item:
v FFC_678 v FFC_678
v MEDIA
678-113 678-113
Explanation: Invalid condition from drive after a 678-160 678-160
request sense.
Explanation: The Send Diagnostic command failed.
Failing Item:
Failing Item:
v FFC_678
v FFC_678
v MEDIA
678-114 678-114
Explanation: Timeout while attempting to 678-161 678-161
communicate with the SCSI device.
Explanation: Invalid condition from the drive after a
Failing Item: reserve.
v FFC_678
Failing Item:
v FFC_678
678-120 678-120
v FFC_B88
Explanation: The Inquiry command failed.
Failing Item: 678-163 678-163
v FFC_678 Explanation: Invalid condition from the drive after a
request sense.
678-130 678-130 Failing Item:
Explanation: The Load command failed. v FFC_678
Failing Item: v FFC_B88
v FFC_678
v MEDIA 678-164 678-164
Explanation: Timeout while attempting to
678-134 678-134 communicate with the SCSI device.

Explanation: The adapter failed to configure. Failing Item:

v FFC_678
Failing Item:
v FFC_B88
v FFC_B88
v SOFTWARE

Service request numbers 459

678-165 • 678-230

678-165 678-165 678-185 678-185

Explanation: Write, Read and Compare Test failed. Explanation: The Unload command failed.
Failing Item: Failing Item:
v FFC_678 v FFC_678
v FFC_B88 v MEDIA
v FFC_276
678-190 678-190
678-166 678-166 Explanation: The Mode Select command failed.
Explanation: Unable to configure the device. Failing Item:
Failing Item: v FFC_678
v FFC_678
v FFC_B88 678-200 678-200
v SOFTWARE Explanation: The Test Unit Ready command failed.
Failing Item:
678-167 678-167
v FFC_678
Explanation: An unexpected SCSI error occurred. v MEDIA
Failing Item:
v FFC_678 678-201 678-201
v FFC_B88 Explanation: Error diagnosed from error log analysis.
Failing Item:
678-168 678-168
v FFC_678
Explanation: The adapter failed to configure. v FFC_B88
Failing Item:
v FFC_B88 678-210 678-210
v SOFTWARE Explanation: The device configuration failed.
Failing Item:
678-169 678-169
v FFC_678
Explanation: The Send Diagnostic command failed. v FFC_B88
Failing Item:
v FFC_678 678-211 678-211
v MEDIA Explanation: The device open failed.
Failing Item:
678-170 678-170
v FFC_678
Explanation: The Read, Write and Compare test failed. v FFC_B88
Failing Item:
v FFC_678 678-220 678-220
v FFC_B88 Explanation: The Release command failed.
v MEDIA
Failing Item:
v FFC_678
678-180 678-180
Explanation: The Load command failed. 678-230 678-230
Failing Item: Explanation: The Request Sense command failed.
v FFC_678
Failing Item:
v MEDIA
v FFC_678

460 Service request numbers

 678-240 • 678-417

678-240 678-240 678-412 678-412

Explanation: The Openx command failed. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_678 v FFC_678
v FFC_B88
678-260 678-260 v SOFTWARE
Explanation: The device configuration failed.
678-413 678-413
Failing Item:
v FFC_678 Explanation: A reservation conflict occurred.
Failing Item:
678-261 678-261 v FFC_678
Explanation: The device open failed. v FFC_B88
v SOFTWARE
Failing Item:
v FFC_678
678-414 678-414

678-300 678-300 Explanation: A reservation conflict occurred.

Explanation: The device configuration failed. Failing Item:

v FFC_678
Failing Item:
v FFC_B88
v FFC_678
v SOFTWARE
v SOFTWARE

678-415 678-415
678-310 678-310
Explanation: A reservation conflict occurred.
Explanation: SCSI adapter configuration failed.
Failing Item:
Failing Item:
v FFC_678
v FFC_B88
v FFC_B88
v FFC_678
v SOFTWARE
v SOFTWARE

678-416 678-416
678-320 678-320
Explanation: A reservation conflict occurred.
Explanation: Error log analysis indicates a failure.
Failing Item:
Failing Item:
v FFC_678
v FFC_678
v FFC_B88
v MEDIA
v SOFTWARE

678-411 678-411
678-417 678-417
Explanation: A reservation conflict occurred.
Explanation: A reservation conflict occurred.
Failing Item:
Failing Item:
v FFC_678
v FFC_678
v FFC_B88
v FFC_B88
v SOFTWARE
v SOFTWARE

Service request numbers 461

678-418 • 678-423

678-418 678-418 678-41E 678-41E

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_678 v FFC_678
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

678-419 678-419 678-41F 678-41F

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_678 v FFC_678
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

678-41A 678-41A 678-420 678-420

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_678 v FFC_678
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

678-41B 678-41B 678-421 678-421

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_678 v FFC_678
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

678-41C 678-41C 678-422 678-422

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_678 v FFC_678
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

678-41D 678-41D 678-423 678-423

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_678 v FFC_678
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

462 Service request numbers

 678-511 • 678-51D

v FFC_678
678-511 678-511
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
678-518 678-518
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_678
sense data.
v FFC_B88
Failing Item:
v FFC_678
678-512 678-512
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
678-519 678-519
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_678
sense data.
v FFC_B88
Failing Item:
v FFC_678
678-513 678-513
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
678-51A 678-51A
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_678
sense data.
v FFC_B88
Failing Item:
v FFC_678
678-514 678-514
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
678-51B 678-51B
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_678
sense data.
v FFC_B88
Failing Item:
v FFC_678
678-515 678-515
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
678-51C 678-51C
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_678
sense data.
v FFC_B88
Failing Item:
v FFC_678
678-516 678-516
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
678-51D 678-51D
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_678
sense data.
v FFC_B88
Failing Item:
v FFC_678
678-517 678-517
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
Failing Item:

Service request numbers 463

678-51E • 678-617

v FFC_B88
678-51E 678-51E
v SOFTWARE
Explanation: The drive returned bad or non-extended
sense data.
678-612 678-612
Failing Item:
Explanation: An adapter or bus I/O error occurred.
v FFC_678
v FFC_B88 Failing Item:
v FFC_678
678-51F 678-51F v FFC_B88
v SOFTWARE
Explanation: The drive returned bad or non-extended
sense data.
678-613 678-613
Failing Item:
v FFC_678 Explanation: An adapter or bus I/O error occurred.
v FFC_B88 Failing Item:
v FFC_678
678-520 678-520 v FFC_B88
Explanation: The drive returned bad or non-extended v SOFTWARE
sense data.
Failing Item: 678-614 678-614
v FFC_678 Explanation: An adapter or bus I/O error occurred.
v FFC_B88 Failing Item:
v FFC_678
678-521 678-521 v FFC_B88
Explanation: The drive returned bad or non-extended v SOFTWARE
sense data.
Failing Item: 678-615 678-615
v FFC_678 Explanation: An adapter or bus I/O error occurred.
v FFC_B88
Failing Item:
v FFC_678
678-522 678-522
v FFC_B88
Explanation: The drive returned bad or non-extended v SOFTWARE
sense data.
Failing Item: 678-616 678-616
v FFC_678
Explanation: An adapter or bus I/O error occurred.
v FFC_B88
Failing Item:
678-523 678-523 v FFC_678
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data. v SOFTWARE

Failing Item:
678-617 678-617
v FFC_678
v FFC_B88 Explanation: An adapter or bus I/O error occurred.
Failing Item:
678-611 678-611 v FFC_678
Explanation: An adapter or bus I/O error occurred. v FFC_B88
v SOFTWARE
Failing Item:
v FFC_678

464 Service request numbers

 678-618 • 678-623

678-618 678-618 678-61E 678-61E

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_678 v FFC_678
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

678-619 678-619 678-61F 678-61F

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_678 v FFC_678
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

678-61A 678-61A 678-620 678-620

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_678 v FFC_678
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

678-61B 678-61B 678-621 678-621

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_678 v FFC_678
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

678-61C 678-61C 678-622 678-622

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_678 v FFC_678
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

678-61D 678-61D 678-623 678-623

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_678 v FFC_678
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

Service request numbers 465

678-711 • 678-71C

678-711 678-711 678-717 678-717

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_678 v FFC_678
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

678-712 678-712 678-718 678-718

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_678 v FFC_678
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

678-713 678-713 678-719 678-719

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_678 v FFC_678
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

678-714 678-714 678-71A 678-71A

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_678 v FFC_678
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

678-715 678-715 678-71B 678-71B

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_678 v FFC_678
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

678-716 678-716 678-71C 678-71C

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_678 v FFC_678
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

466 Service request numbers

 678-71D • 679-112

678-71D 678-71D 678-723 678-723

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_678 v FFC_678
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

678-71E 678-71E 679-102 679-102

Explanation: A device timeout error occurred. Explanation: An unrecoverable media error occurred.
Failing Item: Failing Item:
v FFC_678 v FFC_679
v FFC_B88
v SOFTWARE 679-104 679-104
Explanation: The motor failed to restart.
678-71F 678-71F
Failing Item:
Explanation: A device timeout error occurred. v FFC_679
Failing Item:
v FFC_678 679-105 679-105
v FFC_B88 Explanation: The drive did not become ready.
v SOFTWARE
Failing Item:
v FFC_679
678-720 678-720
Explanation: A device timeout error occurred. 679-106 679-106
Failing Item: Explanation: The electronics card test failed.
v FFC_678
Failing Item:
v FFC_B88
v FFC_679
v SOFTWARE

679-108 679-108
678-721 678-721
Explanation: The bus test failed.
Explanation: A device timeout error occurred.
Failing Item:
Failing Item:
v FFC_679
v FFC_678
v FFC_B88
679-110 679-110
v SOFTWARE
Explanation: The media format is corrupted.

678-722 678-722 Failing Item:

v FFC_679
Explanation: A device timeout error occurred.
Failing Item:
679-112 679-112
v FFC_678
Explanation: The diagnostic test failed.
v FFC_B88
v SOFTWARE Failing Item:
v FFC_679

Service request numbers 467

679-114 • 679-134

v FFC_B88
679-114 679-114
Explanation: An unrecoverable hardware error.
679-128 679-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_679 hardware failure.
Failing Item:
679-116 679-116
v FFC_190
Explanation: A protocol error. v FFC_B88
Response: Check the levels of the device, adapter, v FFC_679
diagnostic software, and application software to be sure v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
679-129 679-129
Failing Item:
Explanation: Error log analysis indicates a SCSI bus
v FFC_679
problem.
Failing Item:
679-117 679-117
v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item: v FFC_679
v FFC_679 v SOFTWARE

679-118 679-118 679-130 679-130

Explanation: A SCSI command time-out occurred. Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_679 Failing Item:
v FFC_B88 v FFC_679

679-120 679-120 679-132 679-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_679 v FFC_679

679-122 679-122 679-133 679-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
complete diagnosis.
Failing Item:
v FFC_679 Failing Item:
v FFC_679
679-124 679-124
679-134 679-134
Explanation: A SCSI check condition error occurred.
Explanation: The adapter failed to configure.
Failing Item:
v FFC_679 Failing Item:
v FFC_B88
679-126 679-126 v SOFTWARE

Explanation: A software error was caused by a

hardware failure.
Failing Item:
v FFC_679

468 Service request numbers

 679-135 • 67B-607

679-135 679-135 67B-100 67B-100

Explanation: The device failed to configure. Explanation: POST failed: Catastrophic error detected.
Failing Item: Failing Item:
v FFC_679 v FFC_67B
v FFC_B88
v SOFTWARE 67B-601 67B-601
Explanation: ELA indicates a low battery warning.
679-136 679-136
Failing Item:
Explanation: The certify operation failed. v FFC_11A
Failing Item:
v FFC_679 67B-602 67B-602
Explanation: ELA indicates a mesh violation - tamper.
679-137 679-137
Failing Item:
Explanation: Unit attention condition has occurred on v FFC_67B
the Send Diagnostic command.
Failing Item: 67B-603 67B-603
v FFC_679
Explanation: ELA indicates the coprocessor is held in
v FFC_B88 a reset condition.
v FFC_190
Failing Item:
v FFC_67B
679-138 679-138
Explanation: Error log analysis indicates that the disk 67B-604 67B-604
drive is operating at a higher than recommended
temperature. Explanation: ELA indicates a +3, +5, or +12 V
over-voltage condition.
Response: Check to be sure none of the air passages
in the system covers are blocked, that no other system Failing Item:
environmental warnings are occurring. Otherwise, go to v FFC_67B
MAP0210 : General problem resolution.
Failing Item: 67B-605 67B-605
v FFC_679 Explanation: ELA indicates an out-of-temperature
specification.
679-140 679-140 Failing Item:
Explanation: Error log analysis indicates poor signal v FFC_67B
quality.
Failing Item: 67B-606 67B-606
v FFC_199 Explanation: ELA indicates a X-ray or dead battery
v FFC_B88 condition.
v FFC_679 Failing Item:
v FFC_67B
679-640 679-640
Explanation: Error log analysis indicates a path error. 67B-607 67B-607
Response: Use MAP0285 : Multipath I/O (MPIO) Explanation: ELA indicates: Intrusion latch.
problem resolution.
Failing Item:
v FFC_67B

Service request numbers 469

67E-001 • 681-118

67E-001 67E-001 681-106 681-106

Explanation: Adapter problem. Explanation: The electronics card test failed.
Failing Item: Failing Item:
v FFC_67E v FFC_681
v FFC_221
v MONITOR 681-108 681-108
v CABLE Explanation: The bus test failed.
Failing Item:
67E-002 67E-002
v FFC_681
Explanation: Display problem.
Failing Item: 681-110 681-110
v FFC_67E Explanation: The media format is corrupted.
v MONITOR
Failing Item:
v CABLE
v FFC_681

67E-003 67E-003
681-112 681-112
Explanation: Software error.
Explanation: The diagnostic test failed.
Failing Item:
Failing Item:
v SOFTWARE
v FFC_681
v FFC_67E

681-114 681-114
67E-004 67E-004
Explanation: An unrecoverable hardware error.
Explanation: The monitor test failed.
Failing Item:
Failing Item:
v FFC_681
v FFC_67E
v MONITOR
681-116 681-116
v CABLE
Explanation: A protocol error.

681-102 681-102 Response: Check the levels of the device, adapter,

diagnostic software, and application software to be sure
Explanation: An unrecoverable media error occurred. they are all compatible. If you do not find a problem,
Failing Item: call your support person.
v FFC_681 Failing Item:
v FFC_681
681-104 681-104
Explanation: The motor failed to restart. 681-117 681-117

Failing Item: Explanation: A write-protect error occurred.

v FFC_681 Failing Item:
v FFC_681
681-105 681-105
Explanation: The drive did not become ready. 681-118 681-118

Failing Item: Explanation: A SCSI command time-out occurred.

v FFC_681 Failing Item:
v FFC_681
v FFC_B88

470 Service request numbers

 681-120 • 681-138

681-120 681-120 681-132 681-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_681 v FFC_681

681-122 681-122 681-133 681-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
complete diagnosis.
Failing Item:
v FFC_681 Failing Item:
v FFC_681
681-124 681-124
681-134 681-134
Explanation: A SCSI check condition error occurred.
Explanation: The adapter failed to configure.
Failing Item:
v FFC_681 Failing Item:
v FFC_B88
681-126 681-126 v SOFTWARE

Explanation: A software error was caused by a

hardware failure. 681-135 681-135

Failing Item: Explanation: The device failed to configure.

v FFC_681 Failing Item:
v FFC_B88 v FFC_681
v FFC_B88
681-128 681-128 v SOFTWARE
Explanation: The error log analysis indicates a
hardware failure. 681-136 681-136
Failing Item: Explanation: The certify operation failed.
v FFC_190 Failing Item:
v FFC_B88 v FFC_681
v FFC_681
v SOFTWARE 681-137 681-137
Explanation: Unit attention condition has occurred on
681-129 681-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem.
v FFC_681
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_681 681-138 681-138
v SOFTWARE
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
681-130 681-130 temperature.
Explanation: Error log analysis indicates a problem Response: Check to be sure none of the air passages
reported by the disk drive's self-monitoring function. in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
Failing Item:
MAP0210 : General problem resolution.
v FFC_681
Failing Item:

Service request numbers 471

681-140 • 686-521

v FFC_681
686-252 686-252
Explanation: The data wrap communication test
681-140 681-140
failed.
Explanation: Error log analysis indicates poor signal
Failing Item:
quality.
v FFC_686
Failing Item:
v FFC_199
686-253 686-253
v FFC_B88
Explanation: The modem control line test failed.
v FFC_681
Failing Item:
681-640 681-640 v FFC_686

Explanation: Error log analysis indicates a path error.

686-501 686-501
Response: Use MAP0285 : Multipath I/O (MPIO)
problem resolution. Explanation: Adapter Reset failed
Failing Item:
683-128 683-128 v FFC_686
Explanation: Error Log Analysis Indicates hardware
failure VSS2105 Model B09. 686-511 686-511
Failing Item: Explanation: Adapter to host memory test failed (byte
v FFC_683 tag test).
Failing Item:
686-114 686-114 v FFC_686
Explanation: The register verification test failed.
686-512 686-512
Failing Item:
v FFC_686 Explanation: Adapter to host memory test failed
(word tag test).

686-124 686-124 Failing Item:

v FFC_686
Explanation: The adapter RAM verification test failed.
Failing Item:
686-513 686-513
v FFC_686
Explanation: Adapter to host memory test failed (byte
pattern test).
686-152 686-152
Failing Item:
Explanation: The data wrap communication test
v FFC_686
failed.
Failing Item:
686-514 686-514
v FFC_686
Explanation: Adapter to host memory test failed
v FFC_D57
(word pattern test).
Failing Item:
686-153 686-153
v FFC_686
Explanation: The modem control line test failed.
Failing Item: 686-521 686-521
v FFC_686
Explanation: Adapter BIOS POST CPU failed.
Failing Item:
v FFC_686

472 Service request numbers

 686-522 • 686-555

686-522 686-522 686-534 686-534

Explanation: Adapter BIOS POST Checksum failed. Explanation: Adapter BIOS RAM test failed.
Failing Item: Failing Item:
v FFC_686 v FFC_686

686-523 686-523 686-541 686-541

Explanation: Adapter BIOS POST Timer failed. Explanation: Port async internal loopback test failed
(general).
Failing Item:
v FFC_686 Failing Item:
v FFC_686
686-524 686-524
686-542 686-542
Explanation: Adapter BIOS POST RAM failed.
Explanation: Port async internal loopback test failed
Failing Item:
(no response from the port).
v FFC_686
Failing Item:
v FFC_686
686-526 686-526
Explanation: Adapter BIOS POST Async Ports failed.
686-551 686-551
Failing Item:
Explanation: Port async external loopback test failed
v FFC_686 (general).
Failing Item:
686-527 686-527
v FFC_686
Explanation: Adapter BIOS test failed.
Failing Item: 686-552 686-552
v FFC_686 Explanation: Port async external loopback test failed
(data signals).
686-528 686-528 Failing Item:
Explanation: Adapter BIOS Reset failed. v FFC_686
Failing Item:
v FFC_686 686-553 686-553
Explanation: Port async external loopback test failed
686-529 686-529 (control signals).

Explanation: Adapter BIOS Download failed. Failing Item:

v FFC_686
Failing Item:
v FFC_686
686-554 686-554

686-531 686-531 Explanation: Port async external loopback test failed

(modem signals).
Explanation: Adapter BIOS Command failed.
Failing Item:
Failing Item: v FFC_686
v FFC_686
686-555 686-555
686-533 686-533
Explanation: Port async external loopback test failed
Explanation: Adapter BIOS Timer test failed. (no response from port).
Failing Item: Failing Item:
v FFC_686 v FFC_686

Service request numbers 473

686-901 • 686-908

686-901 686-901 686-905 686-905

Explanation: An unexpected error occurred that can Explanation: An unexpected error occurred that can
be attributed to software or hardware. be attributed to software or hardware.
Response: Run diagnostics from a source other than Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 with a FFC of network based diagnostics, use MAP0210 with a FFC of
686; otherwise, suspect a software problem. 686; otherwise, suspect a software problem.
Failing Item: Failing Item:
v SOFTWARE v SOFTWARE
v FFC_686 v FFC_686

686-902 686-902 686-906 686-906

Explanation: An unexpected error occurred that can Explanation: An unexpected error occurred that can
be attributed to software or hardware. be attributed to software or hardware.
Response: Run diagnostics from a source other than Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 with a FFC of network based diagnostics, use MAP0210 with a FFC of
686; otherwise, suspect a software problem. 686; otherwise, suspect a software problem.
Failing Item: Failing Item:
v SOFTWARE v SOFTWARE
v FFC_686 v FFC_686

686-903 686-903 686-907 686-907

Explanation: An unexpected error occurred that can Explanation: An unexpected error occurred that can
be attributed to software or hardware. be attributed to software or hardware.
Response: Run diagnostics from a source other than Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 with a FFC of network based diagnostics, use MAP0210 with a FFC of
686; otherwise, suspect a software problem. 686; otherwise, suspect a software problem.
Failing Item: Failing Item:
v SOFTWARE v SOFTWARE
v FFC_686 v FFC_686

686-904 686-904 686-908 686-908

Explanation: An unexpected error occurred that can Explanation: An unexpected error occurred that can
be attributed to software or hardware. be attributed to software or hardware.
Response: Run diagnostics from a source other than Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 with a FFC of network based diagnostics, use MAP0210 with a FFC of
686; otherwise, suspect a software problem. 686; otherwise, suspect a software problem.
Failing Item: Failing Item:
v SOFTWARE v SOFTWARE
v FFC_686 v FFC_686

474 Service request numbers

 686-909 • 686-916

686-909 686-909 686-913 686-913

Explanation: An unexpected error occurred that can Explanation: An unexpected error occurred that can
be attributed to software or hardware. be attributed to software or hardware.
Response: Run diagnostics from a source other than Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 with a FFC of network based diagnostics, use MAP0210 with a FFC of
686; otherwise, suspect a software problem. 686; otherwise, suspect a software problem.
Failing Item: Failing Item:
v SOFTWARE v SOFTWARE
v FFC_686 v FFC_686

686-910 686-910 686-914 686-914

Explanation: An unexpected error occurred that can Explanation: An unexpected error occurred that can
be attributed to software or hardware. be attributed to software or hardware.
Response: Run diagnostics from a source other than Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 with a FFC of network based diagnostics, use MAP0210 with a FFC of
686; otherwise, suspect a software problem. 686; otherwise, suspect a software problem.
Failing Item: Failing Item:
v SOFTWARE v SOFTWARE
v FFC_686 v FFC_686

686-911 686-911 686-915 686-915

Explanation: An unexpected error occurred that can Explanation: An unexpected error occurred that can
be attributed to software or hardware. be attributed to software or hardware.
Response: Run diagnostics from a source other than Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 with a FFC of network based diagnostics, use MAP0210 with a FFC of
686; otherwise, suspect a software problem. 686; otherwise, suspect a software problem.
Failing Item: Failing Item:
v SOFTWARE v SOFTWARE
v FFC_686 v FFC_686

686-912 686-912 686-916 686-916

Explanation: An unexpected error occurred that can Explanation: An unexpected error occurred that can
be attributed to software or hardware. be attributed to software or hardware.
Response: Run diagnostics from a source other than Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 with a FFC of network based diagnostics, use MAP0210 with a FFC of
686; otherwise, suspect a software problem. 686; otherwise, suspect a software problem.
Failing Item: Failing Item:
v SOFTWARE v SOFTWARE
v FFC_686 v FFC_686

Service request numbers 475

686-917 • 686-925

686-917 686-917 686-921 686-921

Explanation: An unexpected error occurred that can Explanation: The adapter failed to configure.
be attributed to software or hardware.
Failing Item:
Response: Run diagnostics from a source other than v FFC_686
from the disk or a network. If the same error occurs or
v SOFTWARE
if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 with a FFC of
686; otherwise, suspect a software problem. 686-922 686-922
Failing Item: Explanation: An unexpected error occurred that can
v SOFTWARE be attributed to software or hardware.
v FFC_686 Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
686-918 686-918
network based diagnostics, use MAP0210 : General
Explanation: An unexpected error occurred that can problem resolution.
be attributed to software or hardware.
Failing Item:
Response: Run diagnostics from a source other than v SOFTWARE
from the disk or a network. If the same error occurs or
v FFC_686
if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 with a FFC of
686; otherwise, suspect a software problem. 686-923 686-923
Failing Item: Explanation: An unexpected error occurred that can
v SOFTWARE be attributed to software or hardware.
v FFC_686 Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
686-919 686-919
network based diagnostics, use MAP0210 : General
Explanation: An unexpected error occurred that can problem resolution.
be attributed to software or hardware.
Failing Item:
Response: Run diagnostics from a source other than v SOFTWARE
from the disk or a network. If the same error occurs or
v FFC_686
if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 with a FFC of
686; otherwise, suspect a software problem. 686-924 686-924
Failing Item: Explanation: An unexpected error occurred that can
v SOFTWARE be attributed to software or hardware.
v FFC_686 Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
686-920 686-920
network based diagnostics, use MAP0210 : General
Explanation: An unexpected error occurred that can problem resolution.
be attributed to software or hardware.
Failing Item:
Response: Run diagnostics from a source other than v SOFTWARE
from the disk or a network. If the same error occurs or
v FFC_686
if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 with a FFC of
686; otherwise, suspect a software problem. 686-925 686-925
Failing Item: Explanation: The adapter failed to configure software
v SOFTWARE Failing Item:
v FFC_686 v FFC_686

476 Service request numbers

 686-926 • 686-933

686-926 686-926 686-930 686-930

Explanation: An unexpected error occurred that can Explanation: An unexpected error occurred that can
be attributed to software or hardware. be attributed to software or hardware.
Response: Run diagnostics from a source other than Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 : General network based diagnostics, use MAP0210 : General
problem resolution. problem resolution.
Failing Item: Failing Item:
v SOFTWARE v SOFTWARE
v FFC_686 v FFC_686

686-927 686-927 686-931 686-931

Explanation: An unexpected error occurred that can Explanation: An unexpected error occurred that can
be attributed to software or hardware. be attributed to software or hardware.
Response: Run diagnostics from a source other than Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 : General network based diagnostics, use MAP0210 : General
problem resolution. problem resolution.
Failing Item: Failing Item:
v SOFTWARE v SOFTWARE
v FFC_686 v FFC_686

686-928 686-928 686-932 686-932

Explanation: An unexpected error occurred that can Explanation: An unexpected error occurred that can
be attributed to software or hardware. be attributed to software or hardware.
Response: Run diagnostics from a source other than Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 : General network based diagnostics, use MAP0210 : General
problem resolution. problem resolution.
Failing Item: Failing Item:
v SOFTWARE v SOFTWARE
v FFC_686 v FFC_686

686-929 686-929 686-933 686-933

Explanation: An unexpected error occurred that can Explanation: An unexpected error occurred that can
be attributed to software or hardware. be attributed to software or hardware.
Response: Run diagnostics from a source other than Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 : General network based diagnostics, use MAP0210 : General
problem resolution. problem resolution.
Failing Item: Failing Item:
v SOFTWARE v SOFTWARE
v FFC_686 v FFC_686

Service request numbers 477

686-934 • 686-941

686-934 686-934 686-938 686-938

Explanation: An unexpected error occurred that can Explanation: An unexpected error occurred that can
be attributed to software or hardware. be attributed to software or hardware.
Response: Run diagnostics from a source other than Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 : General network based diagnostics, use MAP0210 : General
problem resolution. problem resolution.
Failing Item: Failing Item:
v SOFTWARE v SOFTWARE
v FFC_686 v FFC_686

686-935 686-935 686-939 686-939

Explanation: An unexpected error occurred that can Explanation: An unexpected error occurred that can
be attributed to software or hardware. be attributed to software or hardware.
Response: Run diagnostics from a source other than Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 : General network based diagnostics, use MAP0210 : General
problem resolution. problem resolution.
Failing Item: Failing Item:
v SOFTWARE v SOFTWARE
v FFC_686 v FFC_686

686-936 686-936 686-940 686-940

Explanation: An unexpected error occurred that can Explanation: An unexpected error occurred that can
be attributed to software or hardware. be attributed to software or hardware.
Response: Run diagnostics from a source other than Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 : General network based diagnostics, use MAP0210 : General
problem resolution. problem resolution.
Failing Item: Failing Item:
v SOFTWARE v SOFTWARE
v FFC_686 v FFC_686

686-937 686-937 686-941 686-941

Explanation: An unexpected error occurred that can Explanation: An unexpected error occurred that can
be attributed to software or hardware. be attributed to software or hardware.
Response: Run diagnostics from a source other than Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 : General network based diagnostics, use MAP0210 : General
problem resolution. problem resolution.
Failing Item: Failing Item:
v SOFTWARE v SOFTWARE
v FFC_686 v FFC_686

478 Service request numbers

 686-942 • 686-949

686-942 686-942 686-946 686-946

Explanation: An unexpected error occurred that can Explanation: An unexpected error occurred that can
be attributed to software or hardware. be attributed to software or hardware.
Response: Run diagnostics from a source other than Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 : General network based diagnostics, use MAP0210 : General
problem resolution. problem resolution.
Failing Item: Failing Item:
v SOFTWARE v SOFTWARE
v FFC_686 v FFC_686

686-943 686-943 686-947 686-947

Explanation: An unexpected error occurred that can Explanation: An unexpected error occurred that can
be attributed to software or hardware. be attributed to software or hardware.
Response: Run diagnostics from a source other than Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 : General network based diagnostics, use MAP0210 : General
problem resolution. problem resolution.
Failing Item: Failing Item:
v SOFTWARE v SOFTWARE
v FFC_686 v FFC_686

686-944 686-944 686-948 686-948

Explanation: An unexpected error occurred that can Explanation: An unexpected error occurred that can
be attributed to software or hardware. be attributed to software or hardware.
Response: Run diagnostics from a source other than Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 : General network based diagnostics, use MAP0210 : General
problem resolution. problem resolution.
Failing Item: Failing Item:
v SOFTWARE v SOFTWARE
v FFC_686 v FFC_686

686-945 686-945 686-949 686-949

Explanation: An unexpected error occurred that can Explanation: An unexpected error occurred that can
be attributed to software or hardware. be attributed to software or hardware.
Response: Run diagnostics from a source other than Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 : General network based diagnostics, use MAP0210 : General
problem resolution. problem resolution.
Failing Item: Failing Item:
v SOFTWARE v SOFTWARE
v FFC_686 v FFC_686

Service request numbers 479

686-950 • 687-513

686-950 686-950 687-244 687-244

Explanation: An unexpected error occurred that can Explanation: The sync line test failed.
be attributed to software or hardware.
Failing Item:
Response: Run diagnostics from a source other than v FFC_687
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 : General 687-252 687-252
problem resolution. Explanation: The data wrap communication test
Failing Item: failed.
v SOFTWARE Failing Item:
v FFC_686 v FFC_687

687-111 687-111 687-253 687-253

Explanation: The controller register test failed. Explanation: The modem control line test failed.
Failing Item: Failing Item:
v FFC_687 v FFC_687

687-114 687-114 687-501 687-501

Explanation: The register verification test failed. Explanation: Adapter Reset failed.
Failing Item: Failing Item:
v FFC_687 v FFC_687

687-124 687-124 687-502 687-502

Explanation: The adapter RAM verification test failed. Explanation: Adapter Fuse failed.
Failing Item: Failing Item:
v FFC_687 v FFC_687

687-144 687-144 687-511 687-511

Explanation: The sync line test failed. Explanation: Adapter to host memory test failed (byte
tag test).
Failing Item:
v FFC_687 Failing Item:
v FFC_687
687-152 687-152
687-512 687-512
Explanation: The data wrap communication test
failed. Explanation: Adapter to host memory test failed
(word tag test).
Failing Item:
v FFC_837 Failing Item:
v FFC_684 v FFC_687
v FFC_687
v FFC_152 687-513 687-513
Explanation: Adapter to host memory test failed (byte
687-153 687-153 pattern test).

Explanation: The modem control line test failed. Failing Item:

v FFC_687
Failing Item:
v FFC_687

480 Service request numbers

 687-514 • 687-901

687-514 687-514 687-529 687-529

Explanation: Adapter to host memory test failed Explanation: Adapter BIOS Download failed.
(word pattern test).
Failing Item:
Failing Item: v FFC_687
v FFC_687
687-531 687-531
687-521 687-521
Explanation: Adapter BIOS Command failed.
Explanation: Adapter BIOS POST CPU failed.
Failing Item:
Failing Item: v FFC_687
v FFC_687
687-533 687-533
687-522 687-522
Explanation: Adapter BIOS Timer test failed.
Explanation: Adapter BIOS POST Checksum failed.
Failing Item:
Failing Item: v FFC_687
v FFC_687
687-534 687-534
687-523 687-523
Explanation: Adapter BIOS RAM test failed.
Explanation: Adapter BIOS POST Timer failed.
Failing Item:
Failing Item: v FFC_687
v FFC_687
687-541 687-541
687-524 687-524
Explanation: Port sync internal loopback test failed.
Explanation: Adapter BIOS POST RAM failed.
Failing Item:
Failing Item: v FFC_687
v FFC_687
687-551 687-551
687-525 687-525
Explanation: Port sync external loopback test failed.
Explanation: Adapter BIOS POST Sync Line failed.
Failing Item:
Failing Item: v FFC_687
v FFC_687
687-600 687-600
687-527 687-527
Explanation: 232RAN status test failed.
Explanation: Adapter BIOS test failed.
Failing Item:
Failing Item: v FFC_837
v FFC_687
687-700 687-700
687-528 687-528
Explanation: 422RAN status test failed.
Explanation: Adapter BIOS Reset failed.
Failing Item:
Failing Item: v FFC_684
v FFC_687
687-901 687-901
Explanation: An unexpected error occurred that can
be attributed to software or hardware.
Response: Run diagnostics from a source other than

Service request numbers 481

687-902 • 687-909

from the disk or a network. If the same error occurs or network based diagnostics, use MAP0210 : General
if the original SRN was not obtained from disk or a problem resolution.
network based diagnostics, use MAP0210 : General
Failing Item:
problem resolution.
v SOFTWARE
Failing Item:
v FFC_687
v SOFTWARE
v FFC_687
687-906 687-906
Explanation: An unexpected error occurred that can
687-902 687-902
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
Response: Run diagnostics from a source other than if the original SRN was not obtained from disk or a
from the disk or a network. If the same error occurs or network based diagnostics, use MAP0210 : General
if the original SRN was not obtained from disk or a problem resolution.
network based diagnostics, use MAP0210 : General
Failing Item:
problem resolution.
v SOFTWARE
Failing Item:
v FFC_687
v SOFTWARE
v FFC_687
687-907 687-907
Explanation: An unexpected error occurred that can
687-903 687-903
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
Response: Run diagnostics from a source other than if the original SRN was not obtained from disk or a
from the disk or a network. If the same error occurs or network based diagnostics, use MAP0210 : General
if the original SRN was not obtained from disk or a problem resolution.
network based diagnostics, use MAP0210 : General
Failing Item:
problem resolution.
v SOFTWARE
Failing Item:
v FFC_687
v SOFTWARE
v FFC_687
687-908 687-908
Explanation: An unexpected error occurred that can
687-904 687-904
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
Response: Run diagnostics from a source other than if the original SRN was not obtained from disk or a
from the disk or a network. If the same error occurs or network based diagnostics, use MAP0210 : General
if the original SRN was not obtained from disk or a problem resolution.
network based diagnostics, use MAP0210 : General
Failing Item:
problem resolution.
v SOFTWARE
Failing Item:
v FFC_687
v SOFTWARE
v FFC_687
687-909 687-909
Explanation: An unexpected error occurred that can
687-905 687-905
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
Response: Run diagnostics from a source other than if the original SRN was not obtained from disk or a
from the disk or a network. If the same error occurs or network based diagnostics, use MAP0210 : General
if the original SRN was not obtained from disk or a problem resolution.

482 Service request numbers

 687-910 • 687-917

Failing Item: v FFC_687

v SOFTWARE
v FFC_687 687-914 687-914
Explanation: An unexpected error occurred that can
687-910 687-910 be attributed to software or hardware.
Explanation: An unexpected error occurred that can Response: Run diagnostics from a source other than
be attributed to software or hardware. from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
Response: Run diagnostics from a source other than
network based diagnostics, use MAP0210 : General
from the disk or a network. If the same error occurs or
problem resolution.
if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 : General Failing Item:
problem resolution. v SOFTWARE
Failing Item: v FFC_687
v SOFTWARE
v FFC_687 687-915 687-915
Explanation: An unexpected error occurred that can
687-911 687-911 be attributed to software or hardware.
Explanation: An unexpected error occurred that can Response: Run diagnostics from a source other than
be attributed to software or hardware. from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
Response: Run diagnostics from a source other than
network based diagnostics, use MAP0210 : General
from the disk or a network. If the same error occurs or
problem resolution.
if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 : General Failing Item:
problem resolution. v SOFTWARE
Failing Item: v FFC_687
v SOFTWARE
v FFC_687 687-916 687-916
Explanation: An unexpected error occurred that can
687-912 687-912 be attributed to software or hardware.
Explanation: An unexpected error occurred that can Response: Run diagnostics from a source other than
be attributed to software or hardware. from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
Response: Run diagnostics from a source other than
network based diagnostics, use MAP0210 : General
from the disk or a network. If the same error occurs or
problem resolution.
if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 : General Failing Item:
problem resolution. v SOFTWARE
Failing Item: v FFC_687
v SOFTWARE
v FFC_687 687-917 687-917
Explanation: An unexpected error occurred that can
687-913 687-913 be attributed to software or hardware.
Explanation: An unexpected error occurred that can Response: Run diagnostics from a source other than
be attributed to software or hardware. from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
Response: Run diagnostics from a source other than
network based diagnostics, use MAP0210 : General
from the disk or a network. If the same error occurs or
problem resolution.
if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 : General Failing Item:
problem resolution. v SOFTWARE
Failing Item: v FFC_687
v SOFTWARE

Service request numbers 483

687-918 • 687-926

network based diagnostics, use MAP0210 : General

687-918 687-918
problem resolution.
Explanation: An unexpected error occurred that can
Failing Item:
be attributed to software or hardware.
v SOFTWARE
Response: Run diagnostics from a source other than
v FFC_687
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 : General 687-923 687-923
problem resolution.
Explanation: An unexpected error occurred that can
Failing Item: be attributed to software or hardware.
v SOFTWARE Response: Run diagnostics from a source other than
v FFC_687 from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 : General
687-919 687-919
problem resolution.
Explanation: An unexpected error occurred that can
Failing Item:
be attributed to software or hardware.
v SOFTWARE
Response: Run diagnostics from a source other than
v FFC_687
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 : General 687-924 687-924
problem resolution.
Explanation: An unexpected error occurred that can
Failing Item: be attributed to software or hardware.
v SOFTWARE Response: Run diagnostics from a source other than
v FFC_687 from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 : General
687-920 687-920
problem resolution.
Explanation: An unexpected error occurred that can
Failing Item:
be attributed to software or hardware.
v SOFTWARE
Response: Run diagnostics from a source other than
v FFC_687
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 : General 687-925 687-925
problem resolution.
Explanation: The adapter failed to configure.
Failing Item:
Failing Item:
v SOFTWARE
v FFC_687
v FFC_687
v SOFTWARE

687-921 687-921
687-926 687-926
Explanation: The adapter failed to configure.
Explanation: An unexpected error occurred that can
Failing Item: be attributed to software or hardware.
v SOFTWARE Response: Run diagnostics from a source other than
v FFC_687 from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 : General
687-922 687-922
problem resolution.
Explanation: An unexpected error occurred that can
Failing Item:
be attributed to software or hardware.
v SOFTWARE
Response: Run diagnostics from a source other than
v FFC_687
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a

484 Service request numbers

 687-927 • 687-934

687-927 687-927 687-931 687-931

Explanation: An unexpected error occurred that can Explanation: An unexpected error occurred that can
be attributed to software or hardware. be attributed to software or hardware.
Response: Run diagnostics from a source other than Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 : General network based diagnostics, use MAP0210 : General
problem resolution. problem resolution with a FFC of 687; otherwise,
suspect a software problem.
Failing Item:
v SOFTWARE Failing Item:
v FFC_687 v SOFTWARE
v FFC_687
687-928 687-928
687-932 687-932
Explanation: An unexpected error occurred that can
be attributed to software or hardware. Explanation: An unexpected error occurred that can
be attributed to software or hardware.
Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use MAP0210 : General if the original SRN was not obtained from disk or a
problem resolution with a FFC of 687; otherwise, network based diagnostics, use MAP0210 : General
suspect a software problem. problem resolution with a FFC of 687; otherwise,
suspect a software problem.
Failing Item:
v SOFTWARE Failing Item:
v FFC_687 v SOFTWARE
v FFC_687
687-929 687-929
687-933 687-933
Explanation: An unexpected error occurred that can
be attributed to software or hardware. Explanation: An unexpected error occurred that can
be attributed to software or hardware.
Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use MAP0210 : General if the original SRN was not obtained from disk or a
problem resolution with a FFC of 687; otherwise, network based diagnostics, use MAP0210 : General
suspect a software problem. problem resolution with a FFC of 687; otherwise,
suspect a software problem.
Failing Item:
v SOFTWARE Failing Item:
v FFC_687 v SOFTWARE
v FFC_687
687-930 687-930
687-934 687-934
Explanation: An unexpected error occurred that can
be attributed to software or hardware. Explanation: An unexpected error occurred that can
be attributed to software or hardware.
Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use MAP0210 : General if the original SRN was not obtained from disk or a
problem resolution with a FFC of 687; otherwise, network based diagnostics, use MAP0210 : General
suspect a software problem. problem resolution with a FFC of 687; otherwise,
suspect a software problem.
Failing Item:
v SOFTWARE Failing Item:
v FFC_687 v SOFTWARE

Service request numbers 485

687-935 • 687-942

v FFC_687 v SOFTWARE
v FFC_687
687-935 687-935
Explanation: An unexpected error occurred that can 687-939 687-939
be attributed to software or hardware. Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than be attributed to software or hardware.
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use MAP0210 : General if the original SRN was not obtained from disk or a
problem resolution with a FFC of 687; otherwise, network based diagnostics, use MAP0210 : General
suspect a software problem. problem resolution with a FFC of 687; otherwise,
Failing Item: suspect a software problem.
v SOFTWARE Failing Item:
v FFC_687 v SOFTWARE
v FFC_687
687-936 687-936
Explanation: An unexpected error occurred that can 687-940 687-940
be attributed to software or hardware. Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than be attributed to software or hardware.
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use MAP0210 : General if the original SRN was not obtained from disk or a
problem resolution with a FFC of 687; otherwise, network based diagnostics, use MAP0210 : General
suspect a software problem. problem resolution with a FFC of 687; otherwise,
Failing Item: suspect a software problem.
v SOFTWARE Failing Item:
v FFC_687 v SOFTWARE
v FFC_687
687-937 687-937
Explanation: An unexpected error occurred that can 687-941 687-941
be attributed to software or hardware. Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than be attributed to software or hardware.
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use MAP0210 : General if the original SRN was not obtained from disk or a
problem resolution with a FFC of 687; otherwise, network based diagnostics, use MAP0210 : General
suspect a software problem. problem resolution with a FFC of 687; otherwise,
Failing Item: suspect a software problem.
v SOFTWARE Failing Item:
v FFC_687 v SOFTWARE
v FFC_687
687-938 687-938
Explanation: An unexpected error occurred that can 687-942 687-942
be attributed to software or hardware. Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than be attributed to software or hardware.
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use MAP0210 : General if the original SRN was not obtained from disk or a
problem resolution with a FFC of 687; otherwise, network based diagnostics, use MAP0210 : General
suspect a software problem. problem resolution with a FFC of 687; otherwise,
Failing Item: suspect a software problem.

486 Service request numbers

 687-943 • 687-950

Failing Item: problem resolution with a FFC of 687; otherwise,

v SOFTWARE suspect a software problem.
v FFC_687 Failing Item:
v SOFTWARE
687-943 687-943 v FFC_687
Explanation: An unexpected error occurred that can
be attributed to software or hardware. 687-947 687-947
Response: Run diagnostics from a source other than Explanation: An unexpected error occurred that can
from the disk or a network. If the same error occurs or be attributed to software or hardware.
if the original SRN was not obtained from disk or a
Response: Run diagnostics from a source other than
network based diagnostics, use MAP0210 : General
from the disk or a network. If the same error occurs or
problem resolution with a FFC of 687; otherwise,
if the original SRN was not obtained from disk or a
suspect a software problem.
network based diagnostics, use MAP0210 : General
Failing Item: problem resolution with a FFC of 687; otherwise,
v SOFTWARE suspect a software problem.
v FFC_687 Failing Item:
v SOFTWARE
687-944 687-944 v FFC_687
Explanation: An unexpected error occurred that can
be attributed to software or hardware. 687-948 687-948
Response: Run diagnostics from a source other than Explanation: An unexpected error occurred that can
from the disk or a network. If the same error occurs or be attributed to software or hardware.
if the original SRN was not obtained from disk or a
Response: Run diagnostics from a source other than
network based diagnostics, use MAP0210 : General
from the disk or a network. If the same error occurs or
problem resolution with a FFC of 687; otherwise,
if the original SRN was not obtained from disk or a
suspect a software problem.
network based diagnostics, use MAP0210 : General
Failing Item: problem resolution with a FFC of 687; otherwise,
v SOFTWARE suspect a software problem.
v FFC_687 Failing Item:
v SOFTWARE
687-945 687-945 v FFC_687
Explanation: An unexpected error occurred that can
be attributed to software or hardware. 687-949 687-949
Response: Run diagnostics from a source other than Explanation: An unexpected error occurred that can
from the disk or a network. If the same error occurs or be attributed to software or hardware.
if the original SRN was not obtained from disk or a
Response: Run diagnostics from a source other than
network based diagnostics, use MAP0210 : General
from the disk or a network. If the same error occurs or
problem resolution with a FFC of 687; otherwise,
if the original SRN was not obtained from disk or a
suspect a software problem.
network based diagnostics, use MAP0210 : General
Failing Item: problem resolution with a FFC of 687; otherwise,
v SOFTWARE suspect a software problem.
v FFC_687 Failing Item:
v SOFTWARE
687-946 687-946 v FFC_687
Explanation: An unexpected error occurred that can
be attributed to software or hardware. 687-950 687-950
Response: Run diagnostics from a source other than Explanation: An unexpected error occurred that can
from the disk or a network. If the same error occurs or be attributed to software or hardware.
if the original SRN was not obtained from disk or a
Response: Run diagnostics from a source other than
network based diagnostics, use MAP0210 : General
from the disk or a network. If the same error occurs or

Service request numbers 487

689-102 • 689-126

if the original SRN was not obtained from disk or a

689-114 689-114
network based diagnostics, use MAP0210 : General
problem resolution with a FFC of 687; otherwise, Explanation: An unrecoverable hardware error.
suspect a software problem.
Failing Item:
Failing Item: v FFC_689
v SOFTWARE
v FFC_687 689-116 689-116
Explanation: A protocol error.
689-102 689-102
Response: Check the levels of the device, adapter,
Explanation: An unrecoverable media error occurred. diagnostic software, and application software to be sure
Failing Item: they are all compatible. If you do not find a problem,
call your support person.
v FFC_689
Failing Item:
689-104 689-104 v FFC_689

Explanation: The motor failed to restart.

689-117 689-117
Failing Item:
Explanation: A write-protect error occurred.
v FFC_689
Failing Item:
689-105 689-105 v FFC_689

Explanation: The drive did not become ready.

689-118 689-118
Failing Item:
Explanation: A SCSI command time-out occurred.
v FFC_689
Failing Item:
689-106 689-106 v FFC_689
v FFC_B88
Explanation: The electronics card test failed.
Failing Item:
689-120 689-120
v FFC_689
Explanation: A SCSI busy or command error.

689-108 689-108 Failing Item:

v FFC_689
Explanation: The bus test failed.
Failing Item:
689-122 689-122
v FFC_689
Explanation: A SCSI reservation conflict error.

689-110 689-110 Failing Item:

v FFC_689
Explanation: The media format is corrupted.
Failing Item:
689-124 689-124
v FFC_689
Explanation: A SCSI check condition error occurred.

689-112 689-112 Failing Item:

v FFC_689
Explanation: The diagnostic test failed.
Failing Item:
689-126 689-126
v FFC_689
Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_689

488 Service request numbers

 689-128 • 689-640

v FFC_B88
689-135 689-135
Explanation: The device failed to configure.
689-128 689-128
Failing Item:
Explanation: The error log analysis indicates a
hardware failure. v FFC_689
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_190
v FFC_B88
689-136 689-136
v FFC_689
v SOFTWARE Explanation: The certify operation failed.
Failing Item:
689-129 689-129 v FFC_689
Explanation: Error log analysis indicates a SCSI bus
problem. 689-137 689-137
Failing Item: Explanation: Unit attention condition has occurred on
v FFC_190 the Send Diagnostic command.
v FFC_B88 Failing Item:
v FFC_689 v FFC_689
v SOFTWARE v FFC_B88
v FFC_190
689-130 689-130
Explanation: Error log analysis indicates a problem 689-138 689-138
reported by the disk drive's self-monitoring function. Explanation: Error log analysis indicates that the disk
Failing Item: drive is operating at a higher than recommended
temperature.
v FFC_689
Response: Check to be sure none of the air passages
in the system covers are blocked, that no other system
689-132 689-132
environmental warnings are occurring. Otherwise, go to
Explanation: A disk drive hardware error occurred. MAP0210 : General problem resolution.

Failing Item: Failing Item:

v FFC_689 v FFC_689

689-133 689-133 689-140 689-140

Explanation: Use the Subsystem Service Guide to Explanation: Error log analysis indicates poor signal
complete diagnosis. quality.
Failing Item: Failing Item:
v FFC_689 v FFC_199
v FFC_B88
689-134 689-134 v FFC_689
Explanation: The adapter failed to configure.
689-640 689-640
Failing Item:
v FFC_B88 Explanation: Error log analysis indicates a path error.

v SOFTWARE Response: Use MAP0285 : Multipath I/O (MPIO)

problem resolution.

Service request numbers 489

68C-101 • 68C-140

68C-101 68C-101 68C-112 68C-112

Explanation: Timeout while attempting to Explanation: The write-protect sensor test failed.
communicate with SCSI device.
Failing Item:
Failing Item: v FFC_68C
v FFC_68C
68C-113 68C-113
68C-102 68C-102
Explanation: Invalid condition from drive after a
Explanation: The SCSI device indicates busy. request sense.
Failing Item: Failing Item:
v FFC_68C v FFC_68C

68C-103 68C-103 68C-114 68C-114

Explanation: The SCSI device indicates a reservation Explanation: Timeout while attempting to
conflict. communicate with the SCSI device.
Failing Item: Failing Item:
v FFC_68C v FFC_68C

68C-104 68C-104 68C-120 68C-120

Explanation: The SCSI device indicates a check Explanation: The Inquiry command failed.
condition.
Failing Item:
Failing Item: v FFC_68C
v FFC_68C
68C-130 68C-130
68C-105 68C-105
Explanation: The Load command failed.
Explanation: An error is detected in request sense
Failing Item:
data.
v FFC_68C
Failing Item:
v MEDIA
v FFC_68C

68C-134 68C-134
68C-107 68C-107
Explanation: The adapter failed to configure.
Explanation: Sense data from the SCSI drive has
unexpected data. Failing Item:
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_68C

68C-135 68C-135
68C-110 68C-110
Explanation: The Unload command failed.
Explanation: The Reserve command failed.
Failing Item:
Failing Item:
v FFC_68C
v FFC_68C
v MEDIA

68C-111 68C-111
68C-140 68C-140
Explanation: Invalid condition from the drive after a
reserve. Explanation: The Mode Select command failed.

Failing Item: Failing Item:

v FFC_68C v FFC_68C

490 Service request numbers

 68C-150 • 68C-190

v FFC_B88
68C-150 68C-150
v SOFTWARE
Explanation: The Test Unit Ready command failed.
Failing Item: 68C-167 68C-167
v FFC_68C
Explanation: An unexpected SCSI error occurred.
v MEDIA
Failing Item:
v FFC_68C
68C-160 68C-160
v FFC_B88
Explanation: The Send Diagnostic command failed.
Failing Item: 68C-168 68C-168
v FFC_68C
Explanation: The adapter failed to configure.
v MEDIA
Failing Item:
v FFC_B88
68C-161 68C-161
v SOFTWARE
Explanation: Invalid condition from the drive after a
reserve.
68C-169 68C-169
Failing Item:
Explanation: The Send Diagnostic command failed.
v FFC_68C
v FFC_B88 Failing Item:
v FFC_68C
68C-163 68C-163 v MEDIA

Explanation: Invalid condition from the drive after a

request sense. 68C-170 68C-170

Failing Item: Explanation: The Read, Write and Compare test failed.
v FFC_68C Failing Item:
v FFC_B88 v FFC_68C
v FFC_B88
68C-164 68C-164 v MEDIA
Explanation: Timeout while attempting to
communicate with the SCSI device. 68C-180 68C-180
Failing Item: Explanation: The Load command failed.
v FFC_68C Failing Item:
v FFC_B88 v FFC_68C
v MEDIA
68C-165 68C-165
Explanation: Write, Read and Compare Test failed. 68C-185 68C-185
Failing Item: Explanation: The Unload command failed.
v FFC_68C Failing Item:
v FFC_B88 v FFC_68C
v FFC_276 v MEDIA

68C-166 68C-166 68C-190 68C-190

Explanation: Unable to configure the device. Explanation: The Mode Select command failed.
Response: Use MAP0210 : General problem resolution. Failing Item:
Failing Item: v FFC_68C
v FFC_68C

Service request numbers 491

68C-200 • 68C-413

68C-200 68C-200 68C-261 68C-261

Explanation: The Test Unit Ready command failed. Explanation: The device open failed.
Failing Item: Failing Item:
v FFC_68C v FFC_68C
v MEDIA
68C-300 68C-300
68C-201 68C-201 Explanation: The device configuration failed.
Explanation: Error diagnosed from error log analysis. Failing Item:
Failing Item: v FFC_68C
v FFC_68C v SOFTWARE
v FFC_B88
68C-310 68C-310
68C-210 68C-210 Explanation: SCSI adapter configuration failed.
Explanation: The device configuration failed. Failing Item:
Failing Item: v FFC_B88
v FFC_68C v FFC_68C
v FFC_B88 v SOFTWARE

68C-211 68C-211 68C-320 68C-320

Explanation: The device open failed. Explanation: Error log analysis indicates a failure.
Failing Item: Failing Item:
v FFC_68C v FFC_68C
v FFC_B88 v MEDIA

68C-220 68C-220 68C-411 68C-411

Explanation: The Release command failed. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_68C v FFC_68C
v FFC_B88
68C-230 68C-230 v SOFTWARE
Explanation: The Request Sense command failed.
68C-412 68C-412
Failing Item:
v FFC_68C Explanation: A reservation conflict occurred.
Failing Item:
68C-240 68C-240 v FFC_68C
Explanation: The Openx command failed. v FFC_B88
v SOFTWARE
Failing Item:
v FFC_68C
68C-413 68C-413

68C-260 68C-260 Explanation: A reservation conflict occurred.

Explanation: The device configuration failed. Failing Item:

v FFC_68C
Failing Item:
v FFC_B88
v FFC_68C
v SOFTWARE

492 Service request numbers

 68C-414 • 68C-512

68C-414 68C-414 68C-420 68C-420

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_68C v FFC_68C
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

68C-415 68C-415 68C-421 68C-421

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_68C v FFC_68C
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

68C-416 68C-416 68C-422 68C-422

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_68C v FFC_68C
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

68C-417 68C-417 68C-423 68C-423

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_68C v FFC_68C
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

68C-418 68C-418 68C-511 68C-511

Explanation: A reservation conflict occurred. Explanation: The drive returned bad or non-extended
sense data.
Failing Item:
v FFC_68C Failing Item:
v FFC_B88 v FFC_68C
v SOFTWARE v FFC_B88

68C-419 68C-419 68C-512 68C-512

Explanation: A reservation conflict occurred. Explanation: The drive returned bad or non-extended
sense data.
Failing Item:
Failing Item:
v FFC_68C
v FFC_68C
v FFC_B88
v FFC_B88
v SOFTWARE

Service request numbers 493

68C-513 • 68C-612

v FFC_68C
68C-513 68C-513
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
68C-520 68C-520
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_68C
sense data.
v FFC_B88
Failing Item:
v FFC_68C
68C-514 68C-514
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
68C-521 68C-521
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_68C
sense data.
v FFC_B88
Failing Item:
v FFC_68C
68C-515 68C-515
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
68C-522 68C-522
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_68C
sense data.
v FFC_B88
Failing Item:
v FFC_68C
68C-516 68C-516
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
68C-523 68C-523
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_68C
sense data.
v FFC_B88
Failing Item:
v FFC_68C
68C-517 68C-517
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
68C-611 68C-611
Failing Item:
Explanation: An adapter or bus I/O error occurred.
v FFC_68C
v FFC_B88 Failing Item:
v FFC_68C
68C-518 68C-518 v FFC_B88
v SOFTWARE
Explanation: The drive returned bad or non-extended
sense data.
68C-612 68C-612
Failing Item:
v FFC_68C Explanation: An adapter or bus I/O error occurred.
v FFC_B88 Failing Item:
v FFC_68C
68C-519 68C-519 v FFC_B88
Explanation: The drive returned bad or non-extended v SOFTWARE
sense data.
Failing Item:

494 Service request numbers

 68C-613 • 68C-711

68C-613 68C-613 68C-619 68C-619

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_68C v FFC_68C
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

68C-614 68C-614 68C-620 68C-620

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_68C v FFC_68C
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

68C-615 68C-615 68C-621 68C-621

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_68C v FFC_68C
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

68C-616 68C-616 68C-622 68C-622

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_68C v FFC_68C
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

68C-617 68C-617 68C-623 68C-623

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_68C v FFC_68C
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

68C-618 68C-618 68C-711 68C-711

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_68C v FFC_68C
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

Service request numbers 495

68C-712 • 68C-723

68C-712 68C-712 68C-718 68C-718

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_68C v FFC_68C
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

68C-713 68C-713 68C-719 68C-719

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_68C v FFC_68C
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

68C-714 68C-714 68C-720 68C-720

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_68C v FFC_68C
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

68C-715 68C-715 68C-721 68C-721

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_68C v FFC_68C
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

68C-716 68C-716 68C-722 68C-722

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_68C v FFC_68C
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

68C-717 68C-717 68C-723 68C-723

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_68C v FFC_68C
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

496 Service request numbers

 68E-001 • 690-117

68E-001 68E-001 690-105 690-105

Explanation: Software error. Explanation: The drive did not become ready.
Failing Item: Failing Item:
v SOFTWARE v FFC_690
v FFC_68E
690-106 690-106
68E-002 68E-002 Explanation: The electronics card test failed.
Explanation: Adapter failure. Failing Item:
Failing Item: v FFC_690
v FFC_68E
v SOFTWARE 690-108 690-108
Explanation: The bus test failed.
68E-003 68E-003
Failing Item:
Explanation: Adapter failure. v FFC_690
Failing Item:
v FFC_68E 690-110 690-110
v FFC_227 Explanation: The media format is corrupted.
Failing Item:
68E-004 68E-004
v FFC_690
Explanation: Display failure.
Failing Item: 690-112 690-112
v FFC_68E Explanation: The diagnostic test failed.
v MONITOR
Failing Item:
v CABLE
v FFC_690

68E-005 68E-005
690-114 690-114
Explanation: Adapter failure.
Explanation: An unrecoverable hardware error.
Failing Item:
Failing Item:
v FFC_68E
v FFC_690
v FFC_227
v MONITOR
690-116 690-116
v CABLE
Explanation: A protocol error.

690-102 690-102 Response: Check the levels of the device, adapter,

diagnostic software, and application software to be sure
Explanation: An unrecoverable media error occurred. they are all compatible. If you do not find a problem,
Failing Item: call your support person.
v FFC_690 Failing Item:
v FFC_690
690-104 690-104
Explanation: The motor failed to restart. 690-117 690-117

Failing Item: Explanation: A write-protect error occurred.

v FFC_690 Failing Item:
v FFC_690

Service request numbers 497

690-118 • 690-137

690-118 690-118 690-130 690-130

Explanation: A SCSI command time-out occurred. Explanation: Error log analysis indicates a problem
reported by the disk drive's self-monitoring function.
Failing Item:
v FFC_690 Failing Item:
v FFC_B88 v FFC_690

690-120 690-120 690-132 690-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.

Failing Item: Failing Item:

v FFC_690 v FFC_690

690-122 690-122 690-133 690-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
complete diagnosis.
Failing Item:
Failing Item:
v FFC_690
v FFC_690

690-124 690-124
690-134 690-134
Explanation: A SCSI check condition error occurred.
Explanation: The adapter failed to configure.
Failing Item:
Failing Item:
v FFC_690
v FFC_B88
v SOFTWARE
690-126 690-126
Explanation: A software error was caused by a
690-135 690-135
hardware failure.
Explanation: The device failed to configure.
Failing Item:
v FFC_690 Failing Item:
v FFC_B88 v FFC_690
v FFC_B88
690-128 690-128 v SOFTWARE

Explanation: The error log analysis indicates a

hardware failure. 690-136 690-136

Failing Item: Explanation: The certify operation failed.

v FFC_190 Failing Item:
v FFC_B88 v FFC_690
v FFC_690
v SOFTWARE 690-137 690-137
Explanation: Unit attention condition has occurred on
690-129 690-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem. v FFC_690
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_690
v SOFTWARE

498 Service request numbers

 690-138 • 692-185

690-138 690-138 692-140 692-140

Explanation: Error log analysis indicates that the disk Explanation: The Mode Select command failed.
drive is operating at a higher than recommended
Failing Item:
temperature.
v FFC_692
Response: Check to be sure none of the air passages
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to 692-150 692-150
MAP0210 : General problem resolution. Explanation: The Test Unit Ready command failed.
Failing Item: Failing Item:
v FFC_690 v FFC_692
v MEDIA
690-140 690-140
Explanation: Error log analysis indicates poor signal 692-160 692-160
quality.
Explanation: The Send Diagnostic command failed.
Failing Item:
Failing Item:
v FFC_199
v FFC_692
v FFC_B88
v MEDIA
v FFC_690

692-169 692-169
690-640 690-640
Explanation: The Send Diagnostic command failed.
Explanation: Error log analysis indicates a path error.
Failing Item:
Response: Use MAP0285 : Multipath I/O (MPIO)
problem resolution. v FFC_692
v MEDIA
692-110 692-110
692-170 692-170
Explanation: The Reserve command failed.
Explanation: The Read, Write and Compare test failed.
Failing Item:
v FFC_692 Failing Item:
v FFC_692
692-120 692-120 v FFC_B88
v MEDIA
Explanation: The Inquiry command failed.
Failing Item: 692-180 692-180
v FFC_692
Explanation: The Load command failed.

692-130 692-130 Failing Item:

v FFC_692
Explanation: The Load command failed.
v MEDIA
Failing Item:
v FFC_692 692-185 692-185
v MEDIA
Explanation: The Unload command failed.

692-135 692-135 Failing Item:

v FFC_692
Explanation: The Unload command failed.
v MEDIA
Failing Item:
v FFC_692
v MEDIA

Service request numbers 499

692-190 • 692-416

692-190 692-190 692-320 692-320

Explanation: The Mode Select command failed. Explanation: Error log analysis indicates a failure.
Failing Item: Failing Item:
v FFC_692 v FFC_692
v MEDIA
692-200 692-200
Explanation: The Test Unit Ready command failed. 692-411 692-411

Failing Item: Explanation: A reservation conflict occurred.

v FFC_692 Failing Item:
v MEDIA v FFC_692
v FFC_B88
692-210 692-210 v SOFTWARE
Explanation: The device configuration failed.
692-412 692-412
Failing Item:
v FFC_692 Explanation: A reservation conflict occurred.
v FFC_B88 Failing Item:
v FFC_692
692-220 692-220 v FFC_B88
Explanation: The Release command failed. v SOFTWARE

Failing Item:
692-413 692-413
v FFC_692
Explanation: A reservation conflict occurred.
692-230 692-230 Failing Item:
Explanation: The Request Sense command failed. v FFC_692
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_692

692-414 692-414
692-240 692-240
Explanation: A reservation conflict occurred.
Explanation: The Openx command failed.
Failing Item:
Failing Item:
v FFC_692
v FFC_692
v FFC_B88
v SOFTWARE
692-300 692-300
Explanation: The device configuration failed.
692-415 692-415
Failing Item:
Explanation: A reservation conflict occurred.
v FFC_692
Failing Item:
v SOFTWARE
v FFC_692
v FFC_B88
692-310 692-310
v SOFTWARE
Explanation: SCSI adapter configuration failed.
Failing Item: 692-416 692-416
v FFC_B88
Explanation: A reservation conflict occurred.
v FFC_692
Failing Item:
v SOFTWARE
v FFC_692

500 Service request numbers

 692-417 • 692-516

v FFC_B88
692-423 692-423
v SOFTWARE
Explanation: A reservation conflict occurred.

692-417 692-417 Failing Item:

v FFC_692
Explanation: A reservation conflict occurred.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_692
v FFC_B88
692-511 692-511
v SOFTWARE
Explanation: The drive returned bad or non-extended
sense data.
692-418 692-418
Failing Item:
Explanation: A reservation conflict occurred.
v FFC_692
Failing Item: v FFC_B88
v FFC_692
v FFC_B88 692-512 692-512
v SOFTWARE
Explanation: The drive returned bad or non-extended
sense data.
692-419 692-419
Failing Item:
Explanation: A reservation conflict occurred. v FFC_692
Failing Item: v FFC_B88
v FFC_692
v FFC_B88 692-513 692-513
v SOFTWARE Explanation: The drive returned bad or non-extended
sense data.
692-420 692-420 Failing Item:
Explanation: A reservation conflict occurred. v FFC_692
Failing Item: v FFC_B88
v FFC_692
v FFC_B88 692-514 692-514

v SOFTWARE Explanation: The drive returned bad or non-extended

sense data.
692-421 692-421 Failing Item:
Explanation: A reservation conflict occurred. v FFC_692
v FFC_B88
Failing Item:
v FFC_692
692-515 692-515
v FFC_B88
v SOFTWARE Explanation: The drive returned bad or non-extended
sense data.

692-422 692-422 Failing Item:

v FFC_692
Explanation: A reservation conflict occurred.
v FFC_B88
Failing Item:
v FFC_692 692-516 692-516
v FFC_B88
Explanation: The drive returned bad or non-extended
v SOFTWARE sense data.
Failing Item:

Service request numbers 501

692-517 • 692-615

v FFC_692
692-523 692-523
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
692-517 692-517
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_692
sense data.
v FFC_B88
Failing Item:
v FFC_692
692-611 692-611
v FFC_B88
Explanation: An adapter or bus I/O error occurred.

692-518 692-518 Failing Item:

v FFC_692
Explanation: The drive returned bad or non-extended
sense data. v FFC_B88
v SOFTWARE
Failing Item:
v FFC_692
692-612 692-612
v FFC_B88
Explanation: An adapter or bus I/O error occurred.
692-519 692-519 Failing Item:
Explanation: The drive returned bad or non-extended v FFC_692
sense data. v FFC_B88
Failing Item: v SOFTWARE
v FFC_692
v FFC_B88 692-613 692-613
Explanation: An adapter or bus I/O error occurred.
692-520 692-520 Failing Item:
Explanation: The drive returned bad or non-extended v FFC_692
sense data. v FFC_B88
Failing Item: v SOFTWARE
v FFC_692
v FFC_B88 692-614 692-614
Explanation: An adapter or bus I/O error occurred.
692-521 692-521
Failing Item:
Explanation: The drive returned bad or non-extended v FFC_692
sense data.
v FFC_B88
Failing Item: v SOFTWARE
v FFC_692
v FFC_B88 692-615 692-615
Explanation: An adapter or bus I/O error occurred.
692-522 692-522
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_692
sense data.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_692
v FFC_B88

502 Service request numbers

 692-616 • 692-714

692-616 692-616 692-622 692-622

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_692 v FFC_692
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

692-617 692-617 692-623 692-623

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_692 v FFC_692
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

692-618 692-618 692-711 692-711

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_692 v FFC_692
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

692-619 692-619 692-712 692-712

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_692 v FFC_692
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

692-620 692-620 692-713 692-713

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_692 v FFC_692
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

692-621 692-621 692-714 692-714

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_692 v FFC_692
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

Service request numbers 503

692-715 • 693-103

692-715 692-715 692-721 692-721

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_692 v FFC_692
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

692-716 692-716 692-722 692-722

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_692 v FFC_692
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

692-717 692-717 692-723 692-723

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_692 v FFC_692
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

692-718 692-718 693-100 693-100

Explanation: A device timeout error occurred. Explanation: Adapter open failed.
Failing Item: Failing Item:
v FFC_692 v FFC_693
v FFC_B88 v FFC_227
v SOFTWARE
693-101 693-101
692-719 692-719 Explanation: Adapter config register test failed.
Explanation: A device timeout error occurred. Failing Item:
Failing Item: v FFC_693
v FFC_692 v FFC_227
v FFC_B88
v SOFTWARE 693-102 693-102
Explanation: Adapter reset failed.
692-720 692-720
Failing Item:
Explanation: A device timeout error occurred. v FFC_693
Failing Item: v FFC_227
v FFC_692
v FFC_B88 693-103 693-103
v SOFTWARE Explanation: Adapter I/O register test failed.
Failing Item:
v FFC_693
v FFC_227

504 Service request numbers

 693-104 • 697-10B

693-104 693-104 697-104 697-104

Explanation: Adapter microcode download test failed. Explanation: Packet memory error.
Failing Item: Failing Item:
v FFC_693 v FFC_697
v FFC_227 v SOFTWARE
v FFC_227
693-105 693-105
Explanation: Adapter internal wrap test failed. 697-105 697-105

Failing Item: Explanation: Control memory failure.

v FFC_693 Failing Item:
v FFC_227 v FFC_697
v SOFTWARE
693-106 693-106 v FFC_227
Explanation: Adapter close failed.
697-106 697-106
Failing Item:
v FFC_693 Explanation: Link-R detected bad parity.
v FFC_227 Failing Item:
v FFC_697
697-100 697-100
Explanation: Charm memory write failure. 697-107 697-107

Failing Item: Explanation: Suni detected bad parity.

v FFC_697 Failing Item:
v SOFTWARE v FFC_697
v FFC_227
697-108 697-108
697-101 697-101 Explanation: Suni initialization failure.
Explanation: Charm memory read failure. Failing Item:
Failing Item: v FFC_697
v FFC_697
v SOFTWARE 697-109 697-109
v FFC_227 Explanation: Loss of light detected in Link test.
Action: Check wrap plug installation.
697-102 697-102 Failing Item:
Explanation: PCI configuration register write failure. v WRAP_PLUG
Failing Item: v FFC_697
v FFC_697
v SOFTWARE 697-10B 697-10B
v FFC_227 Explanation: External Loopback failed Action: Check
wrap plug installation.
697-103 697-103 Failing Item:
Explanation: Charm software reset failure. v WRAP_PLUG
v FFC_697
Failing Item:
v FFC_697
v SOFTWARE
v FFC_227

Service request numbers 505

697-10C • 697-203

697-10C 697-10C 697-127 697-127

Explanation: Internal Loopback failed. Explanation: Enhanced Error Handling failure on
adapter
Failing Item:
v FFC_697 Failing Item:
v SOFTWARE v FFC_697
v FFC_227
697-1FF 697-1FF
697-10D 697-10D Explanation: EPROM checksum failed
Explanation: DMS failed. Failing Item:
Failing Item: v FFC_697
v FFC_697 v SOFTWARE
v FFC_227 v FFC_227
v SOFTWARE
697-200 697-200
697-121 697-121 Explanation: Klog error
Explanation: Adapter memory test failure. Failing Item:
Failing Item: v SOFTWARE
v FFC_697 v FFC_697
v FFC_227
697-122 697-122
697-201 697-201
Explanation: Adapter checksum failure.
Explanation: ASL error
Failing Item:
v FFC_697 Response: Use MAP0210 : General problem resolution.
Failing Item:
697-123 697-123 v SOFTWARE
Explanation: Internal wrap test failure v FFC_697
v FFC_227
Failing Item:
v FFC_697
697-202 697-202

697-124 697-124 Explanation: ODM Initialization error

Explanation: External wrap test failure Failing Item:

v SOFTWARE
Failing Item:
v FFC_697
v FFC_697
v FFC_227

697-125 697-125
697-203 697-203
Explanation: Enhanced Error Handling failure on bus
Explanation: Diagnostic configuration failure.
Failing Item:
Failing Item:
v FFC_221
v SOFTWARE
v FFC_697
697-126 697-126
v FFC_227
Explanation: Enhanced Error Handling failure on
EADS chip
Failing Item:
v FFC_221

506 Service request numbers

 697-205 • 698-105

697-205 697-205 697-702 697-702

Explanation: Error in diag open. Explanation: Error Log Analysis indicates an
unrecovered interrupt error.
Failing Item:
v SOFTWARE Failing Item:
v FFC_697 v FFC_697
v FFC_227
698-100 698-100
697-206 697-206 Explanation: Charm memory write failure.
Explanation: Error in releasing adapter Failing Item:
Failing Item: v FFC_698
v SOFTWARE v SOFTWARE
v FFC_697 v FFC_227
v FFC_227
698-101 698-101
697-221 697-221 Explanation: Charm memory read failure.
Explanation: Hardware failure opening the adapter Failing Item:
Failing Item: v FFC_698
v FFC_697 v SOFTWARE
v FFC_221 v FFC_227

697-222 697-222 698-102 698-102

Explanation: Enhanced Error Handling failure Explanation: PCI configuration register write failure.
opening the adapter Failing Item:
Failing Item: v FFC_698
v FFC_697 v SOFTWARE
v FFC_221 v FFC_227

697-223 697-223 698-103 698-103

Explanation: Interrupt test failure Explanation: Charm software reset failure.
Failing Item: Failing Item:
v FFC_697 v FFC_698
v FFC_221 v SOFTWARE
v FFC_227
697-224 697-224
Explanation: Adapter DMA test failure 698-104 698-104

Failing Item: Explanation: Packet memory error

v FFC_697 Failing Item:
v FFC_221 v FFC_698
v SOFTWARE
697-701 697-701 v FFC_227
Explanation: Error Log Analysis indicates an I/O
failure on the adapter. 698-105 698-105
Failing Item: Explanation: Control memory failure.
v FFC_697 Failing Item:
v FFC_221 v FFC_698

Service request numbers 507

698-106 • 698-1FF

v SOFTWARE
698-121 698-121
v FFC_227
Explanation: Adapter memory test failure.

698-106 698-106 Failing Item:

v FFC_698
Explanation: Link-R detected bad parity.
Failing Item:
698-122 698-122
v FFC_698
Explanation: Adapter checksum failure.

698-107 698-107 Failing Item:

v FFC_698
Explanation: Suni detected bad parity.
Failing Item:
698-123 698-123
v FFC_698
Explanation: Internal wrap test failure.

698-108 698-108 Failing Item:

v FFC_698
Explanation: Suni initialization failure.
Failing Item:
698-124 698-124
v FFC_698
Explanation: External wrap test failure.

698-109 698-109 Failing Item:

v FFC_698
Explanation: Loss of light detected in Link test.
Action: Check wrap plug installation.
698-125 698-125
Failing Item:
v WRAP_PLUG Explanation: Enhanced Error Handling failure on bus.
v FFC_698 Failing Item:
v FFC_221
698-10B 698-10B
Explanation: External Loopback failed Action: Check 698-126 698-126
wrap plug installation. Explanation: Enhanced Error Handling failure on
Failing Item: EADS chip.
v WRAP_PLUG Failing Item:
v FFC_698 v FFC_221

698-10C 698-10C 698-127 698-127

Explanation: Internal Loopback failed. Explanation: Enhanced Error Handling failure on
adapter.
Failing Item:
v FFC_698 Failing Item:
v SOFTWARE v FFC_698
v FFC_227
698-1FF 698-1FF
698-10D 698-10D Explanation: EPROM checksum failed.
Explanation: DMS failed. Failing Item:
Failing Item: v FFC_698
v FFC_698 v SOFTWARE
v FFC_227 v FFC_227
v SOFTWARE

508 Service request numbers

 698-200 • 69B-101

698-200 698-200 698-221 698-221

Explanation: Klog error. Explanation: Hardware failure opening the adapter.
Failing Item: Failing Item:
v SOFTWARE v FFC_698
v FFC_698 v FFC_221
v FFC_227
698-222 698-222
698-201 698-201 Explanation: Enhanced Error Handling failure
Explanation: ASL error. opening the adapter.

Failing Item: Failing Item:

v SOFTWARE v FFC_698
v FFC_698 v FFC_221
v FFC_227
698-223 698-223
698-202 698-202 Explanation: Interrupt test failure.
Explanation: ODM Initialization error. Failing Item:
Failing Item: v FFC_698
v SOFTWARE v FFC_221
v FFC_698
v FFC_227 698-224 698-224
Explanation: Adapter DMA test failure.
698-203 698-203 Failing Item:
Explanation: Diagnostic configuration failure. v FFC_698
Failing Item: v FFC_221
v SOFTWARE
v FFC_698 698-701 698-701
v FFC_227 Explanation: Error Log Analysis indicates an I/O
failure on the adapter.
698-205 698-205 Failing Item:
Explanation: Error in diag open. v FFC_698
v FFC_221
Failing Item:
v SOFTWARE
698-702 698-702
v FFC_698
v FFC_227 Explanation: Error Log Analysis indicates an
unrecovered interrupt error.

698-206 698-206 Failing Item:

v FFC_698
Explanation: Error in releasing adapter.
Failing Item:
69B-101 69B-101
v SOFTWARE
Explanation: EPROM test failure.
v FFC_698
v FFC_227 Failing Item:
v FFC_69B

Service request numbers 509

69B-102 • 69D-101

v FFC_221
69B-102 69B-102
Explanation: Adapter SDRAM failure.
69B-111 69B-111
Failing Item:
Explanation: Enhanced Error Handling failure on
v FFC_69B adapter.
Failing Item:
69B-103 69B-103
v FFC_69B
Explanation: Adapter checksum failure.
Failing Item: 69B-201 69B-201
v FFC_69B Explanation: Hardware failure opening adapter.
Failing Item:
69B-104 69B-104
v FFC_69B
Explanation: Adapter memory test failure. v FFC_221
Failing Item:
v FFC_69B 69B-202 69B-202
Explanation: Interrupt test failure.
69B-105 69B-105
Failing Item:
Explanation: Adapter buffer test failure. v FFC_69B
Failing Item: v FFC_221
v FFC_69B
69B-203 69B-203
69B-106 69B-106 Explanation: Adapter DMA test failure.
Explanation: Adapter cache test failure. Failing Item:
Failing Item: v FFC_69B
v FFC_69B v FFC_221

69B-107 69B-107 69B-204 69B-204

Explanation: Internal loopback test failure. Explanation: Enhanced error handling failure opening
the adapter.
Failing Item:
v FFC_69B Failing Item:
v FFC_69B
69B-108 69B-108 v FFC_221

Explanation: External wrap test failure.

69B-701 69B-701
Failing Item:
Explanation: Error Log Analysis indicates an I/O
v FFC_69B
failure on the adapter.
Failing Item:
69B-109 69B-109
v FFC_69B
Explanation: Enhanced Error Handling failure on bus.
Failing Item: 69D-101 69D-101
v FFC_221
Explanation: EPROM test failure.
Failing Item:
69B-110 69B-110
v FFC_69D
Explanation: Enhanced Error Handling failure on
Eads chip.
Failing Item:

510 Service request numbers

 69D-102 • 700-102

v FFC_221
69D-102 69D-102
Explanation: Adapter SDRAM failure.
69D-111 69D-111
Failing Item:
Explanation: Enhanced Error Handling failure on
v FFC_69D adapter.
Failing Item:
69D-103 69D-103
v FFC_69D
Explanation: Adapter checksum failure.
Failing Item: 69D-201 69D-201
v FFC_69D Explanation: Hardware failure opening adapter.
Failing Item:
69D-104 69D-104
v FFC_69D
Explanation: Adapter memory test failure. v FFC_221
Failing Item:
v FFC_69D 69D-202 69D-202
Explanation: Interrupt test failure.
69D-105 69D-105
Failing Item:
Explanation: Adapter buffer test failure. v FFC_69D
Failing Item: v FFC_221
v FFC_69D
69D-203 69D-203
69D-106 69D-106 Explanation: Adapter DMA test failure.
Explanation: Adapter cache test failure. Failing Item:
Failing Item: v FFC_69D
v FFC_69D v FFC_221

69D-107 69D-107 69D-204 69D-204

Explanation: Internal loopback test failure. Explanation: Enhanced error handling failure opening
the adapter.
Failing Item:
v FFC_69D Failing Item:
v FFC_69D
69D-108 69D-108 v FFC_221

Explanation: External wrap test failure.

69D-701 69D-701
Failing Item:
Explanation: Error Log Analysis indicates an I/O
v FFC_69D
failure on the adapter.
Failing Item:
69D-109 69D-109
v FFC_69D
Explanation: Enhanced Error Handling failure on bus.
Failing Item: 700-102 700-102
v FFC_221
Explanation: An unrecoverable media error occurred.
Failing Item:
69D-110 69D-110
v FFC_700
Explanation: Enhanced Error Handling failure on
Eads chip.
Failing Item:

Service request numbers 511

700-104 • 700-128

700-104 700-104 700-117 700-117

Explanation: The motor failed to restart. Explanation: A write-protect error occurred.
Failing Item: Failing Item:
v FFC_700 v FFC_700

700-105 700-105 700-118 700-118

Explanation: The drive did not become ready. Explanation: A SCSI command time-out occurred.
Failing Item: Failing Item:
v FFC_700 v FFC_700
v FFC_B88
700-106 700-106
Explanation: The electronics card test failed. 700-120 700-120

Failing Item: Explanation: A SCSI busy or command error.

v FFC_700 Failing Item:
v FFC_700
700-108 700-108
Explanation: The bus test failed. 700-122 700-122

Failing Item: Explanation: A SCSI reservation conflict error.

v FFC_700 Failing Item:
v FFC_700
700-110 700-110
Explanation: The media format is corrupted. 700-124 700-124

Failing Item: Explanation: A SCSI check condition error occurred.

v FFC_700 Failing Item:
v FFC_700
700-112 700-112
Explanation: The diagnostic test failed. 700-126 700-126

Failing Item: Explanation: A software error was caused by a

hardware failure.
v FFC_700
Failing Item:
700-114 700-114 v FFC_700
v FFC_B88
Explanation: An unrecoverable hardware error.
Failing Item:
700-128 700-128
v FFC_700
Explanation: The error log analysis indicates a
hardware failure.
700-116 700-116
Failing Item:
Explanation: A protocol error.
v FFC_190
Response: Check the levels of the device, adapter, v FFC_B88
diagnostic software, and application software to be sure
v FFC_700
they are all compatible. If you do not find a problem,
call your support person. v SOFTWARE

Failing Item:
v FFC_700

512 Service request numbers

 700-129 • 701-105

700-129 700-129 700-137 700-137

Explanation: Error log analysis indicates a SCSI bus Explanation: Unit attention condition has occurred on
problem. the Send Diagnostic command.
Failing Item: Failing Item:
v FFC_190 v FFC_700
v FFC_B88 v FFC_B88
v FFC_700 v FFC_190
v SOFTWARE
700-138 700-138
700-130 700-130 Explanation: Error log analysis indicates that the disk
Explanation: Error log analysis indicates a problem drive is operating at a higher than recommended
reported by the disk drive's self-monitoring function. temperature.

Failing Item: Response: Check to be sure none of the air passages

in the system covers are blocked, that no other system
v FFC_700
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution.
700-132 700-132
Failing Item:
Explanation: A disk drive hardware error occurred. v FFC_700
Failing Item:
v FFC_700 700-140 700-140
Explanation: Error log analysis indicates poor signal
700-133 700-133 quality.

Explanation: Use the Subsystem Service Guide to Failing Item:

complete diagnosis. v FFC_199
Failing Item: v FFC_B88
v SSSS v FFC_700

700-134 700-134 700-640 700-640

Explanation: The adapter failed to configure. Explanation: Error log analysis indicates a path error.

Failing Item: Response: Use MAP0285 : Multipath I/O (MPIO)

v FFC_B88 problem resolution.

v SOFTWARE
701-102 701-102
700-135 700-135 Explanation: An unrecoverable media error occurred.
Explanation: The device failed to configure. Failing Item:
Failing Item: v FFC_701
v FFC_700
v FFC_B88 701-104 701-104

v SOFTWARE Explanation: The motor failed to restart.

Failing Item:
700-136 700-136 v FFC_701
Explanation: The certify operation failed.
Failing Item: 701-105 701-105
v FFC_700 Explanation: The drive did not become ready.
Failing Item:
v FFC_701

Service request numbers 513

701-106 • 701-130

701-106 701-106 701-120 701-120

Explanation: The electronics card test failed. Explanation: A SCSI busy or command error.
Failing Item: Failing Item:
v FFC_701 v FFC_701

701-108 701-108 701-122 701-122

Explanation: The bus test failed. Explanation: A SCSI reservation conflict error.
Failing Item: Failing Item:
v FFC_701 v FFC_701

701-110 701-110 701-124 701-124

Explanation: The media format is corrupted. Explanation: A SCSI check condition error occurred.
Failing Item: Failing Item:
v FFC_701 v FFC_701

701-112 701-112 701-126 701-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_701 Failing Item:
v FFC_701
701-114 701-114 v FFC_B88

Explanation: An unrecoverable hardware error.

701-128 701-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_701
hardware failure.
Failing Item:
701-116 701-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_701
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
701-129 701-129
Failing Item:
v FFC_701 Explanation: Error log analysis indicates a SCSI bus
problem.

701-117 701-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_701
v FFC_701
v SOFTWARE

701-118 701-118
701-130 701-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_701 Failing Item:
v FFC_B88 v FFC_701

514 Service request numbers

 701-132 • 702-110

v FFC_701
701-132 701-132
Explanation: A disk drive hardware error occurred.
701-140 701-140
Failing Item:
Explanation: Error log analysis indicates poor signal
v FFC_701 quality.
Failing Item:
701-133 701-133
v FFC_199
Explanation: Use the Subsystem Service Guide to v FFC_B88
complete diagnosis.
v FFC_701
Failing Item:
v SSSS 701-640 701-640
Explanation: Error log analysis indicates a path error.
701-134 701-134
Response: Use MAP0285 : Multipath I/O (MPIO)
Explanation: The adapter failed to configure. problem resolution.
Failing Item:
v FFC_B88 702-102 702-102
v SOFTWARE Explanation: An unrecoverable media error occurred.
Failing Item:
701-135 701-135
v FFC_702
Explanation: The device failed to configure.
Failing Item: 702-104 702-104
v FFC_701 Explanation: The motor failed to restart.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_702

701-136 701-136
702-105 702-105
Explanation: The certify operation failed.
Explanation: The drive did not become ready.
Failing Item:
Failing Item:
v FFC_701
v FFC_702

701-137 701-137
702-106 702-106
Explanation: Unit attention condition has occurred on
Explanation: The electronics card test failed.
the Send Diagnostic command.
Failing Item:
Failing Item:
v FFC_702
v FFC_701
v FFC_B88
702-108 702-108
v FFC_190
Explanation: The bus test failed.
701-138 701-138 Failing Item:
Explanation: Error log analysis indicates that the disk v FFC_702
drive is operating at a higher than recommended
temperature. 702-110 702-110
Response: Check to be sure none of the air passages Explanation: The media format is corrupted.
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to Failing Item:
MAP0210 : General problem resolution. v FFC_702
Failing Item:

Service request numbers 515

702-112 • 702-134

702-112 702-112 702-126 702-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_702 Failing Item:
v FFC_702
702-114 702-114 v FFC_B88

Explanation: An unrecoverable hardware error.

702-128 702-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_702
hardware failure.
Failing Item:
702-116 702-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_702
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
702-129 702-129
Failing Item:
v FFC_702 Explanation: Error log analysis indicates a SCSI bus
problem.

702-117 702-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_702
v FFC_702
v SOFTWARE

702-118 702-118
702-130 702-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_702 Failing Item:
v FFC_B88 v FFC_702

702-120 702-120 702-132 702-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_702 v FFC_702

702-122 702-122 702-133 702-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
Failing Item: complete diagnosis.
v FFC_702 Failing Item:
v SSSS
702-124 702-124
Explanation: A SCSI check condition error occurred. 702-134 702-134

Failing Item: Explanation: The adapter failed to configure.

v FFC_702 Failing Item:

v FFC_B88

516 Service request numbers

 702-135 • 703-116

v SOFTWARE
703-102 703-102
Explanation: An unrecoverable media error occurred.
702-135 702-135
Failing Item:
Explanation: The device failed to configure.
v FFC_703
Failing Item:
v FFC_702
703-104 703-104
v FFC_B88
Explanation: The motor failed to restart.
v SOFTWARE
Failing Item:
702-136 702-136 v FFC_703

Explanation: The certify operation failed.

703-105 703-105
Failing Item:
Explanation: The drive did not become ready.
v FFC_702
Failing Item:
702-137 702-137 v FFC_703

Explanation: Unit attention condition has occurred on

the Send Diagnostic command. 703-106 703-106

Failing Item: Explanation: The electronics card test failed.

v FFC_702 Failing Item:
v FFC_B88 v FFC_703
v FFC_190
703-108 703-108
702-138 702-138 Explanation: The bus test failed.
Explanation: Error log analysis indicates that the disk Failing Item:
drive is operating at a higher than recommended
v FFC_703
temperature.
Response: Check to be sure none of the air passages
703-110 703-110
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to Explanation: The media format is corrupted.
MAP0210 : General problem resolution.
Failing Item:
Failing Item: v FFC_703
v FFC_702
703-112 703-112
702-140 702-140
Explanation: The diagnostic test failed.
Explanation: Error log analysis indicates poor signal
quality. Failing Item:
v FFC_703
Failing Item:
v FFC_199
703-114 703-114
v FFC_B88
v FFC_702 Explanation: An unrecoverable hardware error.
Failing Item:
702-640 702-640 v FFC_703
Explanation: Error log analysis indicates a path error.
703-116 703-116
Response: Use MAP0285 : Multipath I/O (MPIO)
problem resolution. Explanation: A protocol error.
Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure

Service request numbers 517

703-117 • 703-136

they are all compatible. If you do not find a problem,

703-129 703-129
call your support person.
Explanation: Error log analysis indicates a SCSI bus
Failing Item:
problem.
v FFC_703
Failing Item:
v FFC_190
703-117 703-117
v FFC_B88
Explanation: A write-protect error occurred.
v FFC_703
Failing Item: v SOFTWARE
v FFC_703
703-130 703-130
703-118 703-118
Explanation: Error log analysis indicates a problem
Explanation: A SCSI command time-out occurred. reported by the disk drive's self-monitoring function.

Failing Item: Failing Item:

v FFC_703 v FFC_703
v FFC_B88
703-132 703-132
703-120 703-120 Explanation: A disk drive hardware error occurred.
Explanation: A SCSI busy or command error. Failing Item:
Failing Item: v FFC_703
v FFC_703
703-133 703-133
703-122 703-122 Explanation: Use the Subsystem Service Guide to
Explanation: A SCSI reservation conflict error. complete diagnosis.

Failing Item: Failing Item:

v FFC_703 v SSSS

703-124 703-124 703-134 703-134

Explanation: A SCSI check condition error occurred. Explanation: The adapter failed to configure.

Failing Item: Failing Item:

v FFC_703 v FFC_B88
v SOFTWARE
703-126 703-126
703-135 703-135
Explanation: A software error was caused by a
hardware failure. Explanation: The device failed to configure.
Failing Item: Failing Item:
v FFC_703 v FFC_703
v FFC_B88 v FFC_B88
v SOFTWARE
703-128 703-128
Explanation: The error log analysis indicates a 703-136 703-136
hardware failure. Explanation: The certify operation failed.
Failing Item: Failing Item:
v FFC_190 v FFC_703
v FFC_B88
v FFC_703
v SOFTWARE

518 Service request numbers

 703-137 • 704-118

703-137 703-137 704-106 704-106

Explanation: Unit attention condition has occurred on Explanation: The electronics card test failed.
the Send Diagnostic command.
Failing Item:
Failing Item: v FFC_704
v FFC_703
v FFC_B88 704-108 704-108
v FFC_190
Explanation: The bus test failed.
Failing Item:
703-138 703-138
v FFC_704
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
temperature. 704-110 704-110

Response: Check to be sure none of the air passages Explanation: The media format is corrupted.
in the system covers are blocked, that no other system Failing Item:
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution. v FFC_704

Failing Item:
704-112 704-112
v FFC_703
Explanation: The diagnostic test failed.
703-140 703-140 Failing Item:
Explanation: Error log analysis indicates poor signal v FFC_704
quality.
Failing Item: 704-114 704-114

v FFC_199 Explanation: An unrecoverable hardware error.

v FFC_B88 Failing Item:
v FFC_703 v FFC_704

703-640 703-640 704-116 704-116

Explanation: Error log analysis indicates a path error. Explanation: A protocol error.
Response: Use MAP0285 : Multipath I/O (MPIO) Response: Check the levels of the device, adapter,
problem resolution. diagnostic software, and application software to be sure
they are all compatible. If you do not find a problem,
704-102 704-102 call your support person.

Explanation: An unrecoverable media error occurred. Failing Item:

v FFC_704
Failing Item:
v FFC_704
704-117 704-117

704-104 704-104 Explanation: A write-protect error occurred.

Explanation: The motor failed to restart. Failing Item:

v FFC_704
Failing Item:
v FFC_704
704-118 704-118

704-105 704-105 Explanation: A SCSI command time-out occurred.

Explanation: The drive did not become ready. Failing Item:

v FFC_704
Failing Item:
v FFC_B88
v FFC_704

Service request numbers 519

704-120 • 704-138

704-120 704-120 704-132 704-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_704 v FFC_704

704-122 704-122 704-133 704-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
complete diagnosis.
Failing Item:
v FFC_704 Failing Item:
v SSSS
704-124 704-124
704-134 704-134
Explanation: A SCSI check condition error occurred.
Explanation: The adapter failed to configure.
Failing Item:
v FFC_704 Failing Item:
v FFC_B88
704-126 704-126 v SOFTWARE

Explanation: A software error was caused by a

hardware failure. 704-135 704-135

Failing Item: Explanation: The device failed to configure.

v FFC_704 Failing Item:
v FFC_B88 v FFC_704
v FFC_B88
704-128 704-128 v SOFTWARE
Explanation: The error log analysis indicates a
hardware failure. 704-136 704-136
Failing Item: Explanation: The certify operation failed.
v FFC_190 Failing Item:
v FFC_B88 v FFC_704
v FFC_704
v SOFTWARE 704-137 704-137
Explanation: Unit attention condition has occurred on
704-129 704-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem.
v FFC_704
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_704 704-138 704-138
v SOFTWARE
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
704-130 704-130 temperature.
Explanation: Error log analysis indicates a problem Response: Check to be sure none of the air passages
reported by the disk drive's self-monitoring function. in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
Failing Item:
MAP0210 : General problem resolution.
v FFC_704
Failing Item:

520 Service request numbers

 704-140 • 705-124

v FFC_704
705-112 705-112
Explanation: The diagnostic test failed.
704-140 704-140
Failing Item:
Explanation: Error log analysis indicates poor signal
quality. v FFC_705

Failing Item:
705-114 705-114
v FFC_199
v FFC_B88 Explanation: An unrecoverable hardware error.
v FFC_704 Failing Item:
v FFC_705
704-640 704-640
Explanation: Error log analysis indicates a path error. 705-116 705-116

Response: Use MAP0285 : Multipath I/O (MPIO) Explanation: A protocol error.

problem resolution. Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure
705-102 705-102 they are all compatible. If you do not find a problem,
call your support person.
Explanation: An unrecoverable media error occurred.
Failing Item:
Failing Item:
v FFC_705
v FFC_705

705-117 705-117
705-104 705-104
Explanation: A write-protect error occurred.
Explanation: The motor failed to restart.
Failing Item:
Failing Item:
v FFC_705
v FFC_705

705-118 705-118
705-105 705-105
Explanation: A SCSI command time-out occurred.
Explanation: The drive did not become ready.
Failing Item:
Failing Item:
v FFC_705
v FFC_705
v FFC_B88

705-106 705-106
705-120 705-120
Explanation: The electronics card test failed.
Explanation: A SCSI busy or command error.
Failing Item:
Failing Item:
v FFC_705
v FFC_705

705-108 705-108
705-122 705-122
Explanation: The bus test failed.
Explanation: A SCSI reservation conflict error.
Failing Item:
Failing Item:
v FFC_705
v FFC_705

705-110 705-110
705-124 705-124
Explanation: The media format is corrupted.
Explanation: A SCSI check condition error occurred.
Failing Item:
Failing Item:
v FFC_705
v FFC_705

Service request numbers 521

705-126 • 705-640

v SOFTWARE
705-126 705-126
Explanation: A software error was caused by a
705-135 705-135
hardware failure.
Explanation: The device failed to configure.
Failing Item:
v FFC_705 Failing Item:
v FFC_B88 v FFC_705
v FFC_B88
705-128 705-128 v SOFTWARE

Explanation: The error log analysis indicates a

hardware failure. 705-136 705-136

Failing Item: Explanation: The certify operation failed.

v FFC_190 Failing Item:
v FFC_B88 v FFC_705
v FFC_705
v SOFTWARE 705-137 705-137
Explanation: Unit attention condition has occurred on
705-129 705-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem. v FFC_705
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_705 705-138 705-138
v SOFTWARE Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
705-130 705-130 temperature.

Explanation: Error log analysis indicates a problem Response: Check to be sure none of the air passages
reported by the disk drive's self-monitoring function. in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
Failing Item: MAP0210 : General problem resolution.
v FFC_705
Failing Item:
v FFC_705
705-132 705-132
Explanation: A disk drive hardware error occurred. 705-140 705-140
Failing Item: Explanation: Error log analysis indicates poor signal
v FFC_705 quality.
Failing Item:
705-133 705-133 v FFC_199
Explanation: Use the Subsystem Service Guide to v FFC_B88
complete diagnosis. v FFC_705
Failing Item:
v SSSS 705-640 705-640
Explanation: Error log analysis indicates a path error.
705-134 705-134
Response: Use MAP0285 : Multipath I/O (MPIO)
Explanation: The adapter failed to configure. problem resolution.
Failing Item:
v FFC_B88

522 Service request numbers

 706-102 • 706-128

they are all compatible. If you do not find a problem,

706-102 706-102
call your support person.
Explanation: An unrecoverable media error occurred.
Failing Item:
Failing Item: v FFC_706
v FFC_706
706-117 706-117
706-104 706-104
Explanation: A write-protect error occurred.
Explanation: The motor failed to restart.
Failing Item:
Failing Item: v FFC_706
v FFC_706
706-118 706-118
706-105 706-105
Explanation: A SCSI command time-out occurred.
Explanation: The drive did not become ready.
Failing Item:
Failing Item: v FFC_706
v FFC_706 v FFC_B88

706-106 706-106 706-120 706-120

Explanation: The electronics card test failed. Explanation: A SCSI busy or command error.
Failing Item: Failing Item:
v FFC_706 v FFC_706

706-108 706-108 706-122 706-122

Explanation: The bus test failed. Explanation: A SCSI reservation conflict error.
Failing Item: Failing Item:
v FFC_706 v FFC_706

706-110 706-110 706-124 706-124

Explanation: The media format is corrupted. Explanation: A SCSI check condition error occurred.
Failing Item: Failing Item:
v FFC_706 v FFC_706

706-112 706-112 706-126 706-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
Failing Item: hardware failure.
v FFC_706 Failing Item:
v FFC_706
706-114 706-114 v FFC_B88
Explanation: An unrecoverable hardware error.
706-128 706-128
Failing Item:
v FFC_706 Explanation: The error log analysis indicates a
hardware failure.

706-116 706-116 Failing Item:

v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter,
v FFC_706
diagnostic software, and application software to be sure
v SOFTWARE

Service request numbers 523

706-129 • 707-105

706-129 706-129 706-137 706-137

Explanation: Error log analysis indicates a SCSI bus Explanation: Unit attention condition has occurred on
problem. the Send Diagnostic command.
Failing Item: Failing Item:
v FFC_190 v FFC_706
v FFC_B88 v FFC_B88
v FFC_706 v FFC_190
v SOFTWARE
706-138 706-138
706-130 706-130 Explanation: Error log analysis indicates that the disk
Explanation: Error log analysis indicates a problem drive is operating at a higher than recommended
reported by the disk drive's self-monitoring function. temperature.

Failing Item: Response: Check to be sure none of the air passages

in the system covers are blocked, that no other system
v FFC_706
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution.
706-132 706-132
Failing Item:
Explanation: A disk drive hardware error occurred. v FFC_706
Failing Item:
v FFC_706 706-140 706-140
Explanation: Error log analysis indicates poor signal
706-133 706-133 quality.

Explanation: Use the Subsystem Service Guide to Failing Item:

complete diagnosis. v FFC_199
Failing Item: v FFC_B88
v SSSS v FFC_706

706-134 706-134 706-640 706-640

Explanation: The adapter failed to configure. Explanation: Error log analysis indicates a path error.

Failing Item: Response: Use MAP0285 : Multipath I/O (MPIO)

v FFC_B88 problem resolution.

v SOFTWARE
707-102 707-102
706-135 706-135 Explanation: An unrecoverable media error occurred.
Explanation: The device failed to configure. Failing Item:
Failing Item: v FFC_707
v FFC_706
v FFC_B88 707-104 707-104

v SOFTWARE Explanation: The motor failed to restart.

Failing Item:
706-136 706-136 v FFC_707
Explanation: The certify operation failed.
Failing Item: 707-105 707-105
v FFC_706 Explanation: The drive did not become ready.
Failing Item:
v FFC_707

524 Service request numbers

 707-106 • 707-130

707-106 707-106 707-120 707-120

Explanation: The electronics card test failed. Explanation: A SCSI busy or command error.
Failing Item: Failing Item:
v FFC_707 v FFC_707

707-108 707-108 707-122 707-122

Explanation: The bus test failed. Explanation: A SCSI reservation conflict error.
Failing Item: Failing Item:
v FFC_707 v FFC_707

707-110 707-110 707-124 707-124

Explanation: The media format is corrupted. Explanation: A SCSI check condition error occurred.
Failing Item: Failing Item:
v FFC_707 v FFC_707

707-112 707-112 707-126 707-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_707 Failing Item:
v FFC_707
707-114 707-114 v FFC_B88

Explanation: An unrecoverable hardware error.

707-128 707-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_707
hardware failure.
Failing Item:
707-116 707-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_707
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
707-129 707-129
Failing Item:
v FFC_707 Explanation: Error log analysis indicates a SCSI bus
problem.

707-117 707-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_707
v FFC_707
v SOFTWARE

707-118 707-118
707-130 707-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_707 Failing Item:
v FFC_B88 v FFC_707

Service request numbers 525

707-132 • 721-110

v FFC_707
707-132 707-132
Explanation: A disk drive hardware error occurred.
707-140 707-140
Failing Item:
Explanation: Error log analysis indicates poor signal
v FFC_707 quality.
Failing Item:
707-133 707-133
v FFC_199
Explanation: Use the Subsystem Service Guide to v FFC_B88
complete diagnosis.
v FFC_707
Failing Item:
v SSSS 707-640 707-640
Explanation: Error log analysis indicates a path error.
707-134 707-134
Response: Use MAP0285 : Multipath I/O (MPIO)
Explanation: The adapter failed to configure. problem resolution.
Failing Item:
v FFC_B88 721-102 721-102
v SOFTWARE Explanation: An unrecoverable media error occurred.
Failing Item:
707-135 707-135
v FFC_721
Explanation: The device failed to configure.
Failing Item: 721-104 721-104
v FFC_707 Explanation: The motor failed to restart.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_721

707-136 707-136
721-105 721-105
Explanation: The certify operation failed.
Explanation: The drive did not become ready.
Failing Item:
Failing Item:
v FFC_707
v FFC_721

707-137 707-137
721-106 721-106
Explanation: Unit attention condition has occurred on
Explanation: The electronics card test failed.
the Send Diagnostic command.
Failing Item:
Failing Item:
v FFC_721
v FFC_707
v FFC_B88
721-108 721-108
v FFC_190
Explanation: The bus test failed.
707-138 707-138 Failing Item:
Explanation: Error log analysis indicates that the disk v FFC_721
drive is operating at a higher than recommended
temperature. 721-110 721-110
Response: Check to be sure none of the air passages Explanation: The media format is corrupted.
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to Failing Item:
MAP0210 : General problem resolution. v FFC_721
Failing Item:

526 Service request numbers

 721-112 • 721-134

721-112 721-112 721-126 721-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_721 Failing Item:
v FFC_721
721-114 721-114 v FFC_B88

Explanation: An unrecoverable hardware error.

721-128 721-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_721
hardware failure.
Failing Item:
721-116 721-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_721
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
721-129 721-129
Failing Item:
v FFC_721 Explanation: Error log analysis indicates a SCSI bus
problem.

721-117 721-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_721
v FFC_721
v SOFTWARE

721-118 721-118
721-130 721-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_721 Failing Item:
v FFC_B88 v FFC_721

721-120 721-120 721-132 721-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_721 v FFC_721

721-122 721-122 721-133 721-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
Failing Item: complete diagnosis.
v FFC_721 Failing Item:
v SSSS
721-124 721-124
Explanation: A SCSI check condition error occurred. 721-134 721-134

Failing Item: Explanation: The adapter failed to configure.

v FFC_721 Failing Item:

v FFC_B88

Service request numbers 527

721-135 • 733-114

v SOFTWARE
722-XXX 722-XXX
Explanation: Unknown disk drive type is failing.
721-135 721-135
Failing Item:
Explanation: The device failed to configure.
v FFC_722
Failing Item:
v FFC_721
723-XXX 723-XXX
v FFC_B88
Explanation: Unknown CD-ROM type is failing.
v SOFTWARE
Failing Item:
721-136 721-136 v FFC_723

Explanation: The certify operation failed.

724-XXX 724-XXX
Failing Item:
Explanation: Unknown tape drive failure.
v FFC_721
Failing Item:
721-137 721-137 v FFC_724

Explanation: Unit attention condition has occurred on

the Send Diagnostic command. 733-110 733-110

Failing Item: Explanation: The Reserve command failed, or the

Inquiry command failed.
v FFC_721
v FFC_B88 Failing Item:
v FFC_190 v FFC_733

721-138 721-138 733-111 733-111

Explanation: Error log analysis indicates that the disk Explanation: The Reserve command failed, or the
drive is operating at a higher than recommended Inquiry command failed.
temperature. Failing Item:
Response: Check to be sure none of the air passages v FFC_733
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
733-112 733-112
MAP0210 : General problem resolution.
Explanation: The Reserve command failed, or the
Failing Item:
Inquiry command failed.
v FFC_721
Failing Item:
v FFC_733
721-140 721-140
Explanation: Error log analysis indicates poor signal
733-113 733-113
quality.
Explanation: The Reserve command failed, or the
Failing Item:
Inquiry command failed.
v FFC_199
Failing Item:
v FFC_B88
v FFC_733
v FFC_721

733-114 733-114
721-640 721-640
Explanation: The Reserve command failed, or the
Explanation: Error log analysis indicates a path error.
Inquiry command failed.
Response: Use MAP0285 : Multipath I/O (MPIO)
Failing Item:
problem resolution.
v FFC_733

528 Service request numbers

 733-115 • 733-150

733-115 733-115 733-131 733-131

Explanation: The Reserve command failed, or the Explanation: The Load command failed, or the
Inquiry command failed. Unload command failed.
Failing Item: Failing Item:
v FFC_733 v FFC_733
v MEDIA
733-116 733-116
Explanation: The Reserve command failed, or the 733-132 733-132
Inquiry command failed. Explanation: The Load command failed, or the
Failing Item: Unload command failed.
v FFC_733 Failing Item:
v FFC_733
733-117 733-117 v MEDIA
Explanation: The Reserve command failed, or the
Inquiry command failed. 733-133 733-133
Failing Item: Explanation: The Load command failed, or the
v FFC_733 Unload command failed.
Failing Item:
733-118 733-118 v FFC_733
Explanation: The Reserve command failed, or the v MEDIA
Inquiry command failed.
Failing Item: 733-134 733-134
v FFC_733 Explanation: The Load command failed, or the
Unload command failed.
733-119 733-119 Failing Item:
Explanation: The Reserve command failed, or the v FFC_733
Inquiry command failed. v MEDIA
Failing Item:
v FFC_733 733-135 733-135
Explanation: The Load command failed, or the
733-120 733-120 Unload command failed.

Explanation: The Reserve command failed, or the Failing Item:

Inquiry command failed. v FFC_733
Failing Item: v MEDIA
v FFC_733
733-140 733-140
733-130 733-130 Explanation: The Mode Select command failed.
Explanation: The Load command failed, or the Failing Item:
Unload command failed. v FFC_733
Failing Item:
v FFC_733 733-150 733-150
v MEDIA Explanation: The Test Unit Ready command failed, or
the Send Diagnostic command failed.
Failing Item:
v FFC_733
v MEDIA

Service request numbers 529

733-151 • 733-163

v FFC_733
733-151 733-151
v MEDIA
Explanation: The Test Unit Ready command failed, or
the Send Diagnostic command failed.
733-158 733-158
Failing Item:
Explanation: The Test Unit Ready command failed, or
v FFC_733
the Send Diagnostic command failed.
v MEDIA
Failing Item:
v FFC_733
733-152 733-152
v MEDIA
Explanation: The Test Unit Ready command failed, or
the Send Diagnostic command failed.
733-159 733-159
Failing Item:
Explanation: The Test Unit Ready command failed, or
v FFC_733
the Send Diagnostic command failed.
v MEDIA
Failing Item:
v FFC_733
733-153 733-153
v MEDIA
Explanation: The Test Unit Ready command failed, or
the Send Diagnostic command failed.
733-160 733-160
Failing Item:
Explanation: The Test Unit Ready command failed, or
v FFC_733
the Send Diagnostic command failed.
v MEDIA
Failing Item:
v FFC_733
733-154 733-154
v MEDIA
Explanation: The Test Unit Ready command failed, or
the Send Diagnostic command failed.
733-161 733-161
Failing Item:
Explanation: The Test Unit Ready command failed, or
v FFC_733
the Send Diagnostic command failed.
v MEDIA
Failing Item:
v FFC_733
733-155 733-155
v MEDIA
Explanation: The Test Unit Ready command failed, or
the Send Diagnostic command failed.
733-162 733-162
Failing Item:
Explanation: The Test Unit Ready command failed, or
v FFC_733
the Send Diagnostic command failed.
v MEDIA
Failing Item:
v FFC_733
733-156 733-156
v MEDIA
Explanation: The Test Unit Ready command failed, or
the Send Diagnostic command failed.
733-163 733-163
Failing Item:
Explanation: The Test Unit Ready command failed, or
v FFC_733
the Send Diagnostic command failed.
v MEDIA
Failing Item:
v FFC_733
733-157 733-157
v MEDIA
Explanation: The Test Unit Ready command failed, or
the Send Diagnostic command failed.
Failing Item:

530 Service request numbers

 733-164 • 733-185

v FFC_B88
733-164 733-164
v MEDIA
Explanation: The Test Unit Ready command failed, or
the Send Diagnostic command failed.
733-180 733-180
Failing Item:
Explanation: The Load command failed, or the
v FFC_733
Unload command failed.
v MEDIA
Failing Item:
v FFC_733
733-165 733-165
v MEDIA
Explanation: The Test Unit Ready command failed, or
the Send Diagnostic command failed.
733-181 733-181
Failing Item:
Explanation: The Load command failed, or the
v FFC_733
Unload command failed.
v MEDIA
Failing Item:
v FFC_733
733-166 733-166
v MEDIA
Explanation: The Test Unit Ready command failed, or
the Send Diagnostic command failed.
733-182 733-182
Failing Item:
Explanation: The Load command failed, or the
v FFC_733
Unload command failed.
v MEDIA
Failing Item:
v FFC_733
733-167 733-167
v MEDIA
Explanation: The Test Unit Ready command failed, or
the Send Diagnostic command failed.
733-183 733-183
Failing Item:
Explanation: The Load command failed, or the
v FFC_733
Unload command failed.
v MEDIA
Failing Item:
v FFC_733
733-168 733-168
v MEDIA
Explanation: The Test Unit Ready command failed, or
the Send Diagnostic command failed.
733-184 733-184
Failing Item:
Explanation: The Load command failed, or the
v FFC_733
Unload command failed.
v MEDIA
Failing Item:
v FFC_733
733-169 733-169
v MEDIA
Explanation: The Test Unit Ready command failed, or
the Send Diagnostic command failed.
733-185 733-185
Failing Item:
Explanation: The Load command failed, or the
v FFC_733
Unload command failed.
v MEDIA
Failing Item:
v FFC_733
733-170 733-170
v MEDIA
Explanation: The Read, Write and Compare test failed.
Failing Item:
v FFC_733

Service request numbers 531

733-190 • 733-233

733-190 733-190 733-225 733-225

Explanation: The Mode Select command failed. Explanation: 140 GB 8 mm tape drive failed.
Failing Item: Failing Item:
v FFC_733 v FFC_733

733-200 733-200 733-226 733-226

Explanation: The Test Unit Ready command failed. Explanation: 140 GB 8 mm tape drive failed.
Failing Item: Failing Item:
v FFC_733 v FFC_733
v MEDIA
733-227 733-227
733-210 733-210 Explanation: 140 GB 8 mm tape drive failed.
Explanation: The device configuration failed. Failing Item:
Failing Item: v FFC_733
v FFC_733
v FFC_B88 733-228 733-228
Explanation: 140 GB 8 mm tape drive failed.
733-220 733-220
Failing Item:
Explanation: 140 GB 8 mm tape drive failed. v FFC_733
Failing Item:
v FFC_733 733-229 733-229
Explanation: 140 GB 8 mm tape drive failed.
733-221 733-221
Failing Item:
Explanation: 140 GB 8 mm tape drive failed. v FFC_733
Failing Item:
v FFC_733 733-230 733-230
Explanation: 140 GB 8 mm tape drive failed.
733-222 733-222
Failing Item:
Explanation: 140 GB 8 mm tape drive failed. v FFC_733
Failing Item:
v FFC_733 733-231 733-231
Explanation: 140 GB 8 mm tape drive failed.
733-223 733-223
Failing Item:
Explanation: 140 GB 8 mm tape drive failed. v FFC_733
Failing Item:
v FFC_733 733-232 733-232
Explanation: 140 GB 8 mm tape drive failed.
733-224 733-224
Failing Item:
Explanation: 140 GB 8 mm tape drive failed. v FFC_733
Failing Item:
v FFC_733 733-233 733-233
Explanation: 140 GB 8 mm tape drive failed.
Failing Item:
v FFC_733

532 Service request numbers

 733-234 • 733-415

733-234 733-234 733-310 733-310

Explanation: 140 GB 8 mm tape drive failed. Explanation: SCSI adapter configuration failed.
Failing Item: Failing Item:
v FFC_733 v FFC_B88
v FFC_733
733-235 733-235 v SOFTWARE
Explanation: 140 GB 8 mm tape drive failed.
733-320 733-320
Failing Item:
v FFC_733 Explanation: Error log analysis indicates a failure.
Failing Item:
733-236 733-236 v FFC_733
Explanation: 140 GB 8 mm tape drive failed. v MEDIA

Failing Item:
733-411 733-411
v FFC_733
Explanation: A reservation conflict occurred.
733-237 733-237 Failing Item:
Explanation: 140 GB 8 mm tape drive failed. v FFC_733
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_733

733-412 733-412
733-238 733-238
Explanation: A reservation conflict occurred.
Explanation: 140 GB 8 mm tape drive failed.
Failing Item:
Failing Item:
v FFC_733
v FFC_733
v FFC_B88
v SOFTWARE
733-239 733-239
Explanation: 140 GB 8 mm tape drive failed.
733-413 733-413
Failing Item:
Explanation: A reservation conflict occurred.
v FFC_733
Failing Item:
v FFC_733
733-240 733-240
v FFC_B88
Explanation: 140 GB 8 mm tape drive failed.
v SOFTWARE
Failing Item:
v FFC_733 733-414 733-414
Explanation: A reservation conflict occurred.
733-300 733-300
Failing Item:
Explanation: The device configuration failed.
v FFC_733
Failing Item: v FFC_B88
v FFC_733 v SOFTWARE
v SOFTWARE
733-415 733-415
Explanation: A reservation conflict occurred.
Failing Item:
v FFC_733

Service request numbers 533

733-416 • 733-515

v FFC_B88
733-422 733-422
v SOFTWARE
Explanation: A reservation conflict occurred.

733-416 733-416 Failing Item:

v FFC_733
Explanation: A reservation conflict occurred.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_733
v FFC_B88
733-423 733-423
v SOFTWARE
Explanation: A reservation conflict occurred.

733-417 733-417 Failing Item:

v FFC_733
Explanation: A reservation conflict occurred.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_733
v FFC_B88
733-511 733-511
v SOFTWARE
Explanation: The drive returned bad or non-extended
sense data.
733-418 733-418
Failing Item:
Explanation: A reservation conflict occurred.
v FFC_733
Failing Item: v FFC_B88
v FFC_733
v FFC_B88 733-512 733-512
v SOFTWARE
Explanation: The drive returned bad or non-extended
sense data.
733-419 733-419
Failing Item:
Explanation: A reservation conflict occurred. v FFC_733
Failing Item: v FFC_B88
v FFC_733
v FFC_B88 733-513 733-513
v SOFTWARE Explanation: The drive returned bad or non-extended
sense data.
733-420 733-420 Failing Item:
Explanation: A reservation conflict occurred. v FFC_733
Failing Item: v FFC_B88
v FFC_733
v FFC_B88 733-514 733-514

v SOFTWARE Explanation: The drive returned bad or non-extended

sense data.
733-421 733-421 Failing Item:
Explanation: A reservation conflict occurred. v FFC_733
v FFC_B88
Failing Item:
v FFC_733
733-515 733-515
v FFC_B88
v SOFTWARE Explanation: The drive returned bad or non-extended
sense data.
Failing Item:

534 Service request numbers

 733-516 • 733-614

v FFC_733
733-522 733-522
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
733-516 733-516
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_733
sense data.
v FFC_B88
Failing Item:
v FFC_733
733-523 733-523
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
733-517 733-517
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_733
sense data.
v FFC_B88
Failing Item:
v FFC_733
733-611 733-611
v FFC_B88
Explanation: An adapter, device, or bus I/O error
occurred.
733-518 733-518
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_733
sense data.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_733
v FFC_B88
733-612 733-612
Explanation: An adapter, device, or bus I/O error
733-519 733-519
occurred.
Explanation: The drive returned bad or non-extended
Failing Item:
sense data.
v FFC_733
Failing Item:
v FFC_B88
v FFC_733
v SOFTWARE
v FFC_B88

733-613 733-613
733-520 733-520
Explanation: An adapter, device, or bus I/O error
Explanation: The drive returned bad or non-extended occurred.
sense data.
Failing Item:
Failing Item:
v FFC_733
v FFC_733
v FFC_B88
v FFC_B88
v SOFTWARE

733-521 733-521
733-614 733-614
Explanation: The drive returned bad or non-extended
Explanation: An adapter, device, or bus I/O error
sense data.
occurred.
Failing Item:
Failing Item:
v FFC_733
v FFC_733
v FFC_B88
v FFC_B88
v SOFTWARE

Service request numbers 535

733-615 • 733-626

v SOFTWARE
733-615 733-615
Explanation: An adapter, device, or bus I/O error
733-621 733-621
occurred.
Explanation: An adapter, device, or bus I/O error
Failing Item:
occurred.
v FFC_733
Failing Item:
v FFC_B88
v FFC_733
v SOFTWARE
v FFC_B88
v SOFTWARE
733-616 733-616
Explanation: An adapter, device, or bus I/O error
733-622 733-622
occurred.
Explanation: An adapter, device, or bus I/O error
Failing Item:
occurred.
v FFC_733
Failing Item:
v FFC_B88
v FFC_733
v SOFTWARE
v FFC_B88
v SOFTWARE
733-617 733-617
Explanation: An adapter, device, or bus I/O error
733-623 733-623
occurred.
Explanation: An adapter, device, or bus I/O error
Failing Item:
occurred.
v FFC_733
Failing Item:
v FFC_B88
v FFC_733
v SOFTWARE
v FFC_B88
v SOFTWARE
733-618 733-618
Explanation: An adapter, device, or bus I/O error
733-624 733-624
occurred.
Explanation: An adapter, device, or bus I/O error
Failing Item:
occurred.
v FFC_733
Failing Item:
v FFC_B88
v FFC_733
v SOFTWARE
v FFC_B88
v SOFTWARE
733-619 733-619
Explanation: An adapter, device, or bus I/O error
733-625 733-625
occurred.
Explanation: An adapter, device, or bus I/O error
Failing Item:
occurred.
v FFC_733
Failing Item:
v FFC_B88
v FFC_733
v SOFTWARE
v FFC_B88
v SOFTWARE
733-620 733-620
Explanation: An adapter, device, or bus I/O error
733-626 733-626
occurred.
Explanation: An adapter, device, or bus I/O error
Failing Item:
occurred.
v FFC_733
Failing Item:
v FFC_B88
v FFC_733

536 Service request numbers

 733-627 • 733-637

v FFC_B88 v FFC_733
v SOFTWARE v FFC_B88
v SOFTWARE
733-627 733-627
Explanation: An adapter, device, or bus I/O error 733-633 733-633
occurred. Explanation: An adapter, device, or bus I/O error
Failing Item: occurred.
v FFC_733 Failing Item:
v FFC_B88 v FFC_733
v SOFTWARE v FFC_B88
v SOFTWARE
733-628 733-628
Explanation: An adapter, device, or bus I/O error 733-634 733-634
occurred. Explanation: An adapter, device, or bus I/O error
Failing Item: occurred.
v FFC_733 Failing Item:
v FFC_B88 v FFC_733
v SOFTWARE v FFC_B88
v SOFTWARE
733-629 733-629
Explanation: An adapter, device, or bus I/O error 733-635 733-635
occurred. Explanation: An adapter, device, or bus I/O error
Failing Item: occurred.
v FFC_733 Failing Item:
v FFC_B88 v FFC_733
v SOFTWARE v FFC_B88
v SOFTWARE
733-630 733-630
Explanation: An adapter, device, or bus I/O error 733-636 733-636
occurred. Explanation: An adapter, device, or bus I/O error
Failing Item: occurred.
v FFC_733 Failing Item:
v FFC_B88 v FFC_733
v SOFTWARE v FFC_B88
v SOFTWARE
733-631 733-631
Explanation: An adapter, device, or bus I/O error 733-637 733-637
occurred. Explanation: An adapter, device, or bus I/O error
Failing Item: occurred.
v FFC_733 Failing Item:
v FFC_B88 v FFC_733
v SOFTWARE v FFC_B88
v SOFTWARE
733-632 733-632
Explanation: An adapter, device, or bus I/O error
occurred.
Failing Item:

Service request numbers 537

733-638 • 733-649

v SOFTWARE
733-638 733-638
Explanation: An adapter, device, or bus I/O error
733-644 733-644
occurred.
Explanation: An adapter, device, or bus I/O error
Failing Item:
occurred.
v FFC_733
Failing Item:
v FFC_B88
v FFC_733
v SOFTWARE
v FFC_B88
v SOFTWARE
733-639 733-639
Explanation: An adapter, device, or bus I/O error
733-645 733-645
occurred.
Explanation: An adapter, device, or bus I/O error
Failing Item:
occurred.
v FFC_733
Failing Item:
v FFC_B88
v FFC_733
v SOFTWARE
v FFC_B88
v SOFTWARE
733-640 733-640
Explanation: An adapter, device, or bus I/O error
733-646 733-646
occurred.
Explanation: An adapter, device, or bus I/O error
Failing Item:
occurred.
v FFC_733
Failing Item:
v FFC_B88
v FFC_733
v SOFTWARE
v FFC_B88
v SOFTWARE
733-641 733-641
Explanation: An adapter, device, or bus I/O error
733-647 733-647
occurred.
Explanation: An adapter, device, or bus I/O error
Failing Item:
occurred.
v FFC_733
Failing Item:
v FFC_B88
v FFC_733
v SOFTWARE
v FFC_B88
v SOFTWARE
733-642 733-642
Explanation: An adapter, device, or bus I/O error
733-648 733-648
occurred.
Explanation: An adapter, device, or bus I/O error
Failing Item:
occurred.
v FFC_733
Failing Item:
v FFC_B88
v FFC_733
v SOFTWARE
v FFC_B88
v SOFTWARE
733-643 733-643
Explanation: An adapter, device, or bus I/O error
733-649 733-649
occurred.
Explanation: An adapter, device, or bus I/O error
Failing Item:
occurred.
v FFC_733
Failing Item:
v FFC_B88
v FFC_733

538 Service request numbers

 733-650 • 733-660

v FFC_B88 v FFC_733
v SOFTWARE v FFC_B88
v SOFTWARE
733-650 733-650
Explanation: An adapter, device, or bus I/O error 733-656 733-656
occurred. Explanation: An adapter, device, or bus I/O error
Failing Item: occurred.
v FFC_733 Failing Item:
v FFC_B88 v FFC_733
v SOFTWARE v FFC_B88
v SOFTWARE
733-651 733-651
Explanation: An adapter, device, or bus I/O error 733-657 733-657
occurred. Explanation: An adapter, device, or bus I/O error
Failing Item: occurred.
v FFC_733 Failing Item:
v FFC_B88 v FFC_733
v SOFTWARE v FFC_B88
v SOFTWARE
733-652 733-652
Explanation: An adapter, device, or bus I/O error 733-658 733-658
occurred. Explanation: An adapter, device, or bus I/O error
Failing Item: occurred.
v FFC_733 Failing Item:
v FFC_B88 v FFC_733
v SOFTWARE v FFC_B88
v SOFTWARE
733-653 733-653
Explanation: An adapter, device, or bus I/O error 733-659 733-659
occurred. Explanation: An adapter, device, or bus I/O error
Failing Item: occurred.
v FFC_733 Failing Item:
v FFC_B88 v FFC_733
v SOFTWARE v FFC_B88
v SOFTWARE
733-654 733-654
Explanation: An adapter, device, or bus I/O error 733-660 733-660
occurred. Explanation: An adapter, device, or bus I/O error
Failing Item: occurred.
v FFC_733 Failing Item:
v FFC_B88 v FFC_733
v SOFTWARE v FFC_B88
v SOFTWARE
733-655 733-655
Explanation: An adapter, device, or bus I/O error
occurred.
Failing Item:

Service request numbers 539

733-661 • 733-672

v SOFTWARE
733-661 733-661
Explanation: An adapter, device, or bus I/O error
733-667 733-667
occurred.
Explanation: An adapter, device, or bus I/O error
Failing Item:
occurred.
v FFC_733
Failing Item:
v FFC_B88
v FFC_733
v SOFTWARE
v FFC_B88
v SOFTWARE
733-662 733-662
Explanation: An adapter, device, or bus I/O error
733-668 733-668
occurred.
Explanation: An adapter, device, or bus I/O error
Failing Item:
occurred.
v FFC_733
Failing Item:
v FFC_B88
v FFC_733
v SOFTWARE
v FFC_B88
v SOFTWARE
733-663 733-663
Explanation: An adapter, device, or bus I/O error
733-669 733-669
occurred.
Explanation: An adapter, device, or bus I/O error
Failing Item:
occurred.
v FFC_733
Failing Item:
v FFC_B88
v FFC_733
v SOFTWARE
v FFC_B88
v SOFTWARE
733-664 733-664
Explanation: An adapter, device, or bus I/O error
733-670 733-670
occurred.
Explanation: An adapter, device, or bus I/O error
Failing Item:
occurred.
v FFC_733
Failing Item:
v FFC_B88
v FFC_733
v SOFTWARE
v FFC_B88
v SOFTWARE
733-665 733-665
Explanation: An adapter, device, or bus I/O error
733-671 733-671
occurred.
Explanation: An adapter, device, or bus I/O error
Failing Item:
occurred.
v FFC_733
Failing Item:
v FFC_B88
v FFC_733
v SOFTWARE
v FFC_B88
v SOFTWARE
733-666 733-666
Explanation: An adapter, device, or bus I/O error
733-672 733-672
occurred.
Explanation: An adapter, device, or bus I/O error
Failing Item:
occurred.
v FFC_733
Failing Item:
v FFC_B88
v FFC_733

540 Service request numbers

 733-673 • 733-683

v FFC_B88 v FFC_733
v SOFTWARE v FFC_B88
v SOFTWARE
733-673 733-673
Explanation: An adapter, device, or bus I/O error 733-679 733-679
occurred. Explanation: An adapter, device, or bus I/O error
Failing Item: occurred.
v FFC_733 Failing Item:
v FFC_B88 v FFC_733
v SOFTWARE v FFC_B88
v SOFTWARE
733-674 733-674
Explanation: An adapter, device, or bus I/O error 733-680 733-680
occurred. Explanation: An adapter, device, or bus I/O error
Failing Item: occurred.
v FFC_733 Failing Item:
v FFC_B88 v FFC_733
v SOFTWARE v FFC_B88
v SOFTWARE
733-675 733-675
Explanation: An adapter, device, or bus I/O error 733-681 733-681
occurred. Explanation: An adapter, device, or bus I/O error
Failing Item: occurred.
v FFC_733 Failing Item:
v FFC_B88 v FFC_733
v SOFTWARE v FFC_B88
v SOFTWARE
733-676 733-676
Explanation: An adapter, device, or bus I/O error 733-682 733-682
occurred. Explanation: An adapter, device, or bus I/O error
Failing Item: occurred.
v FFC_733 Failing Item:
v FFC_B88 v FFC_733
v SOFTWARE v FFC_B88
v SOFTWARE
733-677 733-677
Explanation: An adapter, device, or bus I/O error 733-683 733-683
occurred. Explanation: An adapter, device, or bus I/O error
Failing Item: occurred.
v FFC_733 Failing Item:
v FFC_B88 v FFC_733
v SOFTWARE v FFC_B88
v SOFTWARE
733-678 733-678
Explanation: An adapter, device, or bus I/O error
occurred.
Failing Item:

Service request numbers 541

733-684 • 733-695

v SOFTWARE
733-684 733-684
Explanation: An adapter, device, or bus I/O error
733-690 733-690
occurred.
Explanation: An adapter, device, or bus I/O error
Failing Item:
occurred.
v FFC_733
Failing Item:
v FFC_B88
v FFC_733
v SOFTWARE
v FFC_B88
v SOFTWARE
733-685 733-685
Explanation: An adapter, device, or bus I/O error
733-691 733-691
occurred.
Explanation: An adapter, device, or bus I/O error
Failing Item:
occurred.
v FFC_733
Failing Item:
v FFC_B88
v FFC_733
v SOFTWARE
v FFC_B88
v SOFTWARE
733-686 733-686
Explanation: An adapter, device, or bus I/O error
733-692 733-692
occurred.
Explanation: An adapter, device, or bus I/O error
Failing Item:
occurred.
v FFC_733
Failing Item:
v FFC_B88
v FFC_733
v SOFTWARE
v FFC_B88
v SOFTWARE
733-687 733-687
Explanation: An adapter, device, or bus I/O error
733-693 733-693
occurred.
Explanation: An adapter, device, or bus I/O error
Failing Item:
occurred.
v FFC_733
Failing Item:
v FFC_B88
v FFC_733
v SOFTWARE
v FFC_B88
v SOFTWARE
733-688 733-688
Explanation: An adapter, device, or bus I/O error
733-694 733-694
occurred.
Explanation: An adapter, device, or bus I/O error
Failing Item:
occurred.
v FFC_733
Failing Item:
v FFC_B88
v FFC_733
v SOFTWARE
v FFC_B88
v SOFTWARE
733-689 733-689
Explanation: An adapter, device, or bus I/O error
733-695 733-695
occurred.
Explanation: An adapter, device, or bus I/O error
Failing Item:
occurred.
v FFC_733
Failing Item:
v FFC_B88
v FFC_733

542 Service request numbers

 733-696 • 733-706

v FFC_B88 v FFC_733
v SOFTWARE v FFC_B88
v SOFTWARE
733-696 733-696
Explanation: An adapter, device, or bus I/O error 733-702 733-702
occurred. Explanation: An adapter, device, or bus I/O error
Failing Item: occurred.
v FFC_733 Failing Item:
v FFC_B88 v FFC_733
v SOFTWARE v FFC_B88
v SOFTWARE
733-697 733-697
Explanation: An adapter, device, or bus I/O error 733-703 733-703
occurred. Explanation: An adapter, device, or bus I/O error
Failing Item: occurred.
v FFC_733 Failing Item:
v FFC_B88 v FFC_733
v SOFTWARE v FFC_B88
v SOFTWARE
733-698 733-698
Explanation: An adapter, device, or bus I/O error 733-704 733-704
occurred. Explanation: An adapter, device, or bus I/O error
Failing Item: occurred.
v FFC_733 Failing Item:
v FFC_B88 v FFC_733
v SOFTWARE v FFC_B88
v SOFTWARE
733-699 733-699
Explanation: An adapter, device, or bus I/O error 733-705 733-705
occurred. Explanation: An adapter, device, or bus I/O error
Failing Item: occurred.
v FFC_733 Failing Item:
v FFC_B88 v FFC_733
v SOFTWARE v FFC_B88
v SOFTWARE
733-700 733-700
Explanation: An adapter, device, or bus I/O error 733-706 733-706
occurred. Explanation: An adapter, device, or bus I/O error
Failing Item: occurred.
v FFC_733 Failing Item:
v FFC_B88 v FFC_733
v SOFTWARE v FFC_B88
v SOFTWARE
733-701 733-701
Explanation: An adapter, device, or bus I/O error
occurred.
Failing Item:

Service request numbers 543

733-707 • 733-718

v SOFTWARE
733-707 733-707
Explanation: An adapter, device, or bus I/O error
733-713 733-713
occurred.
Explanation: An adapter, device, or bus I/O error
Failing Item:
occurred.
v FFC_733
Failing Item:
v FFC_B88
v FFC_733
v SOFTWARE
v FFC_B88
v SOFTWARE
733-708 733-708
Explanation: An adapter, device, or bus I/O error
733-714 733-714
occurred.
Explanation: An adapter, device, or bus I/O error
Failing Item:
occurred.
v FFC_733
Failing Item:
v FFC_B88
v FFC_733
v SOFTWARE
v FFC_B88
v SOFTWARE
733-709 733-709
Explanation: An adapter, device, or bus I/O error
733-715 733-715
occurred.
Explanation: An adapter, device, or bus I/O error
Failing Item:
occurred.
v FFC_733
Failing Item:
v FFC_B88
v FFC_733
v SOFTWARE
v FFC_B88
v SOFTWARE
733-710 733-710
Explanation: An adapter, device, or bus I/O error
733-716 733-716
occurred.
Explanation: An adapter, device, or bus I/O error
Failing Item:
occurred.
v FFC_733
Failing Item:
v FFC_B88
v FFC_733
v SOFTWARE
v FFC_B88
v SOFTWARE
733-711 733-711
Explanation: An adapter, device, or bus I/O error
733-717 733-717
occurred.
Explanation: An adapter, device, or bus I/O error
Failing Item:
occurred.
v FFC_733
Failing Item:
v FFC_B88
v FFC_733
v SOFTWARE
v FFC_B88
v SOFTWARE
733-712 733-712
Explanation: An adapter, device, or bus I/O error
733-718 733-718
occurred.
Explanation: An adapter, device, or bus I/O error
Failing Item:
occurred.
v FFC_733
Failing Item:
v FFC_B88
v FFC_733

544 Service request numbers

 733-719 • 736-202

v FFC_B88
736-102 736-102
v SOFTWARE
Explanation: An unexpected device or adapter error
occurred.
733-719 733-719
Failing Item:
Explanation: An adapter, device, or bus I/O error
v FFC_736
occurred.
v FFC_821
Failing Item:
v FFC_733
736-103 736-103
v FFC_B88
Explanation: The keyboard reset failed.
v SOFTWARE
Failing Item:
733-720 733-720 v FFC_736
v FFC_821
Explanation: An adapter, device, or bus I/O error
occurred.
736-104 736-104
Failing Item:
v FFC_733 Explanation: Unknown keyboard.
v FFC_B88 Failing Item:
v SOFTWARE v FFC_736

733-721 733-721 736-105 736-105

Explanation: An adapter, device, or bus I/O error Explanation: The keyboard light-on test failed.
occurred.
Failing Item:
Failing Item: v FFC_736
v FFC_733 v FFC_821
v FFC_B88
v SOFTWARE 736-106 736-106
Explanation: The keyboard light-off test failed.
733-722 733-722
Failing Item:
Explanation: An adapter, device, or bus I/O error
v FFC_736
occurred.
v FFC_821
Failing Item:
v FFC_733
736-201 736-201
v FFC_B88
Explanation: An unexpected adapter error occurred.
v SOFTWARE
Failing Item:
733-723 733-723 v FFC_821

Explanation: An adapter, device, or bus I/O error

occurred. 736-202 736-202

Failing Item: Explanation: An unexpected device or adapter error

occurred.
v FFC_733
v FFC_B88 Failing Item:
v SOFTWARE v FFC_736
v FFC_821
736-101 736-101
Explanation: An unexpected adapter error occurred.
Failing Item:
v FFC_821

Service request numbers 545

736-203 • 736-902

v FFC_736
736-203 736-203
Explanation: The read keyboard ID test failed.
736-401 736-401
Failing Item:
Explanation: An unexpected adapter error occurred.
v FFC_736
Failing Item:
v FFC_821
v FFC_821

736-204 736-204
736-402 736-402
Explanation: The keyboard layout ID test failed.
Explanation: An unexpected device or adapter error
Failing Item: occurred.
v FFC_736
Failing Item:
v FFC_736
736-205 736-205
v FFC_821
Explanation: The keyboard echo test failed.
Failing Item: 736-403 736-403
v FFC_736 Explanation: Unable to recognize the keyboard.
v FFC_821
Failing Item:
v FFC_736
736-206 736-206
Explanation: The select scan code set test failed. 736-404 736-404
Failing Item: Explanation: The keyboard is failing.
v FFC_736
Failing Item:
v FFC_821
v FFC_736
v FFC_821
736-301 736-301
Explanation: An unexpected adapter error occurred. 736-701 736-701
Failing Item: Explanation: Error configuring the device.
v FFC_821
Failing Item:
v FFC_736
736-302 736-302
v FFC_821
Explanation: An unexpected device or adapter error
occurred.
736-901 736-901
Failing Item:
Explanation: The error log analysis indicates an
v FFC_736 adapter failure.
v FFC_821
Failing Item:
v FFC_821
736-303 736-303
Explanation: An error occurred in turning on the 736-902 736-902
lamps.
Explanation: The error log analysis indicates a device
Failing Item: failure.
v FFC_736
Failing Item:
v FFC_736
736-304 736-304
v FFC_821
Explanation: An error occurred in turning off the
lamps.
Failing Item:

546 Service request numbers

 736-903 • 741-126

736-903 736-903 741-114 741-114

Explanation: The error log analysis indicates an Explanation: An unrecoverable hardware error.
unknown failure.
Failing Item:
Failing Item: v FFC_741
v FFC_736
v FFC_821 741-116 741-116
Explanation: A protocol error.
741-102 741-102
Response: Check the levels of the device, adapter,
Explanation: An unrecoverable media error occurred. diagnostic software, and application software to be sure
Failing Item: they are all compatible. If you do not find a problem,
call your support person.
v FFC_741
Failing Item:
741-104 741-104 v FFC_741

Explanation: The motor failed to restart.

741-117 741-117
Failing Item:
Explanation: A write-protect error occurred.
v FFC_741
Failing Item:
741-105 741-105 v FFC_741

Explanation: The drive did not become ready.

741-118 741-118
Failing Item:
Explanation: A SCSI command time-out occurred.
v FFC_741
Failing Item:
741-106 741-106 v FFC_741
v FFC_B88
Explanation: The electronics card test failed.
Failing Item:
741-120 741-120
v FFC_741
Explanation: A SCSI busy or command error.

741-108 741-108 Failing Item:

v FFC_741
Explanation: The bus test failed.
Failing Item:
741-122 741-122
v FFC_741
Explanation: A SCSI reservation conflict error.

741-110 741-110 Failing Item:

v FFC_741
Explanation: The media format is corrupted.
Failing Item:
741-124 741-124
v FFC_741
Explanation: A SCSI check condition error occurred.

741-112 741-112 Failing Item:

v FFC_741
Explanation: The diagnostic test failed.
Failing Item:
741-126 741-126
v FFC_741
Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_741

Service request numbers 547

741-128 • 741-640

v FFC_B88
741-135 741-135
Explanation: The device failed to configure.
741-128 741-128
Failing Item:
Explanation: The error log analysis indicates a
hardware failure. v FFC_741
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_190
v FFC_B88
741-136 741-136
v FFC_741
v SOFTWARE Explanation: The certify operation failed.
Failing Item:
741-129 741-129 v FFC_741
Explanation: Error log analysis indicates a SCSI bus
problem. 741-137 741-137
Failing Item: Explanation: Unit attention condition has occurred on
v FFC_190 the Send Diagnostic command.
v FFC_B88 Failing Item:
v FFC_741 v FFC_741
v SOFTWARE v FFC_B88
v FFC_190
741-130 741-130
Explanation: Error log analysis indicates a problem 741-138 741-138
reported by the disk drive's self-monitoring function. Explanation: Error log analysis indicates that the disk
Failing Item: drive is operating at a higher than recommended
temperature.
v FFC_741
Response: Check to be sure none of the air passages
in the system covers are blocked, that no other system
741-132 741-132
environmental warnings are occurring. Otherwise, go to
Explanation: A disk drive hardware error occurred. MAP0210 : General problem resolution.

Failing Item: Failing Item:

v FFC_741 v FFC_741

741-133 741-133 741-140 741-140

Explanation: Use the Subsystem Service Guide to Explanation: Error log analysis indicates poor signal
complete diagnosis. quality.
Failing Item: Failing Item:
v SSSS v FFC_199
v FFC_B88
741-134 741-134 v FFC_741
Explanation: The adapter failed to configure.
741-640 741-640
Failing Item:
v FFC_B88 Explanation: Error log analysis indicates a path error.

v SOFTWARE Response: Use MAP0285 : Multipath I/O (MPIO)

problem resolution.

548 Service request numbers

 745-100 • 745-308

v FFC_745
745-100 745-100
Explanation: Recovered error.
745-304 745-304
Response: No action required.
Explanation: 4-mm Tape Auto Loader problem.
Failing Item:
Response: Replace media, clean drive, refer to the
v MEDIA tape autoloader service information.
v FFC_745
Failing Item:
v MEDIA
745-200 745-200
v FFC_745
Explanation: Drive Not Ready.
Response: Install media, refer to the tape autoloader 745-305 745-305
service information.
Explanation: 4-mm Tape Auto Loader problem.
Failing Item:
Response: Replace media, clean drive, refer to the
v MEDIA tape autoloader service information.
v FFC_745
Failing Item:
v MEDIA
745-300 745-300
v FFC_745
Explanation: 4-mm Tape Auto Loader problem.
Response: Replace media, clean drive, refer to the 745-306 745-306
tape autoloader service information.
Explanation: 4-mm Tape Auto Loader problem.
Failing Item:
Response: Replace media, clean drive, refer to the
v MEDIA tape autoloader service information.
v FFC_745
Failing Item:
v MEDIA
745-301 745-301
v FFC_745
Explanation: 4-mm Tape Auto Loader problem.
Response: Replace media, clean drive, refer to the 745-307 745-307
tape autoloader service information.
Explanation: 4-mm Tape Auto Loader problem.
Failing Item:
Response: Replace media, clean drive, refer to the
v MEDIA tape autoloader service information.
v FFC_745
Failing Item:
v MEDIA
745-302 745-302
v FFC_745
Explanation: 4-mm Tape Auto Loader problem.
Response: Replace media, clean drive, refer to the 745-308 745-308
tape autoloader service information.
Explanation: 4-mm Tape Auto Loader problem.
Failing Item:
Response: Replace media, clean drive, refer to the
v MEDIA tape autoloader service information.
v FFC_745
Failing Item:
v MEDIA
745-303 745-303
v FFC_745
Explanation: 4-mm Tape Auto Loader problem.
Response: Replace media, clean drive, refer to the
tape autoloader service information.
Failing Item:
v MEDIA

Service request numbers 549

745-309 • 745-319

v MEDIA
745-309 745-309
v FFC_745
Explanation: 4-mm Tape Auto Loader problem.
Response: Replace media, clean drive, refer to the 745-315 745-315
tape autoloader service information.
Explanation: 4-mm Tape Auto Loader problem.
Failing Item:
Response: Replace media, clean drive, refer to the
v MEDIA
tape autoloader service information.
v FFC_745
Failing Item:
v MEDIA
745-310 745-310
v FFC_745
Explanation: 4-mm Tape Auto Loader problem.
Response: Replace media, clean drive, refer to the 745-316 745-316
tape autoloader service information.
Explanation: 4-mm Tape Auto Loader problem.
Failing Item:
Response: Replace media, clean drive, refer to the
v MEDIA
tape autoloader service information.
v FFC_745
Failing Item:
v MEDIA
745-311 745-311
v FFC_745
Explanation: 4-mm Tape Auto Loader problem.
Response: Replace media, clean drive, refer to the 745-317 745-317
tape autoloader service information.
Explanation: 4-mm Tape Auto Loader problem.
Failing Item:
Response: Replace media, clean drive, refer to the
v MEDIA
tape autoloader service information.
v FFC_745
Failing Item:
v MEDIA
745-312 745-312
v FFC_745
Explanation: 4-mm Tape Auto Loader problem.
Response: Replace media, clean drive, refer to the 745-318 745-318
tape autoloader service information.
Explanation: 4-mm Tape Auto Loader problem.
Failing Item:
Response: Replace media, clean drive, refer to the
v MEDIA
tape autoloader service information.
v FFC_745
Failing Item:
v MEDIA
745-313 745-313
v FFC_745
Explanation: 4-mm Tape Auto Loader problem.
Response: Replace media, clean drive, refer to the 745-319 745-319
tape autoloader service information.
Explanation: 4-mm Tape Auto Loader problem.
Failing Item:
Response: Replace media, clean drive, refer to the
v MEDIA
tape autoloader service information.
v FFC_745
Failing Item:
v MEDIA
745-314 745-314
v FFC_745
Explanation: 4-mm Tape Auto Loader problem.
Response: Replace media, clean drive, refer to the
tape autoloader service information.
Failing Item:

550 Service request numbers

 745-320 • 745-330

v MEDIA
745-320 745-320
v FFC_745
Explanation: 4-mm Tape Auto Loader problem.
Response: Replace media, clean drive, refer to the 745-326 745-326
tape autoloader service information.
Explanation: 4-mm Tape Auto Loader problem.
Failing Item:
Response: Replace media, clean drive, refer to the
v MEDIA
tape autoloader service information.
v FFC_745
Failing Item:
v MEDIA
745-321 745-321
v FFC_745
Explanation: 4-mm Tape Auto Loader problem.
Response: Replace media, clean drive, refer to the 745-327 745-327
tape autoloader service information.
Explanation: 4-mm Tape Auto Loader problem.
Failing Item:
Response: Replace media, clean drive, refer to the
v MEDIA
tape autoloader service information.
v FFC_745
Failing Item:
v MEDIA
745-322 745-322
v FFC_745
Explanation: 4-mm Tape Auto Loader problem.
Response: Replace media, clean drive, refer to the 745-328 745-328
tape autoloader service information.
Explanation: 4-mm Tape Auto Loader problem.
Failing Item:
Response: Replace media, clean drive, refer to the
v MEDIA
tape autoloader service information.
v FFC_745
Failing Item:
v MEDIA
745-323 745-323
v FFC_745
Explanation: 4-mm Tape Auto Loader problem.
Response: Replace media, clean drive, refer to the 745-329 745-329
tape autoloader service information.
Explanation: 4-mm Tape Auto Loader problem.
Failing Item:
Response: Replace media, clean drive, refer to the
v MEDIA
tape autoloader service information.
v FFC_745
Failing Item:
v MEDIA
745-324 745-324
v FFC_745
Explanation: 4-mm Tape Auto Loader problem.
Response: Replace media, clean drive, refer to the 745-330 745-330
tape autoloader service information.
Explanation: 4-mm Tape Auto Loader problem.
Failing Item:
Response: Replace media, clean drive, refer to the
v MEDIA
tape autoloader service information.
v FFC_745
Failing Item:
v MEDIA
745-325 745-325
v FFC_745
Explanation: 4-mm Tape Auto Loader problem.
Response: Replace media, clean drive, refer to the
tape autoloader service information.
Failing Item:

Service request numbers 551

745-331 • 745-341

v MEDIA
745-331 745-331
v FFC_745
Explanation: 4-mm Tape Auto Loader problem.
Response: Replace media, clean drive, refer to the 745-337 745-337
tape autoloader service information.
Explanation: 4-mm Tape Auto Loader problem.
Failing Item:
Response: Replace media, clean drive, refer to the
v MEDIA
tape autoloader service information.
v FFC_745
Failing Item:
v MEDIA
745-332 745-332
v FFC_745
Explanation: 4-mm Tape Auto Loader problem.
Response: Replace media, clean drive, refer to the 745-338 745-338
tape autoloader service information.
Explanation: 4-mm Tape Auto Loader problem.
Failing Item:
Response: Replace media, clean drive, refer to the
v MEDIA
tape autoloader service information.
v FFC_745
Failing Item:
v MEDIA
745-333 745-333
v FFC_745
Explanation: 4-mm Tape Auto Loader problem.
Response: Replace media, clean drive, refer to the 745-339 745-339
tape autoloader service information.
Explanation: 4-mm Tape Auto Loader problem.
Failing Item:
Response: Replace media, clean drive, refer to the
v MEDIA
tape autoloader service information.
v FFC_745
Failing Item:
v MEDIA
745-334 745-334
v FFC_745
Explanation: 4-mm Tape Auto Loader problem.
Response: Replace media, clean drive, refer to the 745-340 745-340
tape autoloader service information.
Explanation: 4-mm Tape Auto Loader problem.
Failing Item:
Response: Replace media, clean drive, refer to the
v MEDIA
tape autoloader service information.
v FFC_745
Failing Item:
v MEDIA
745-335 745-335
v FFC_745
Explanation: 4-mm Tape Auto Loader problem.
Response: Replace media, clean drive, refer to the 745-341 745-341
tape autoloader service information.
Explanation: 4-mm Tape Auto Loader problem.
Failing Item:
Response: Replace media, clean drive, refer to the
v MEDIA
tape autoloader service information.
v FFC_745
Failing Item:
v MEDIA
745-336 745-336
v FFC_745
Explanation: 4-mm Tape Auto Loader problem.
Response: Replace media, clean drive, refer to the
tape autoloader service information.
Failing Item:

552 Service request numbers

 745-342 • 745-410

v MEDIA
745-342 745-342
v FFC_745
Explanation: 4-mm Tape Auto Loader problem.
Response: Replace media, clean drive, refer to the 745-348 745-348
tape autoloader service information.
Explanation: 4-mm Tape Auto Loader problem.
Failing Item:
Response: Replace media, clean drive, refer to the
v MEDIA
tape autoloader service information.
v FFC_745
Failing Item:
v MEDIA
745-343 745-343
v FFC_745
Explanation: 4-mm Tape Auto Loader problem.
Response: Replace media, clean drive, refer to the 745-349 745-349
tape autoloader service information.
Explanation: 4-mm Tape Auto Loader problem.
Failing Item:
Response: Replace media, clean drive, refer to the
v MEDIA
tape autoloader service information.
v FFC_745
Failing Item:
v MEDIA
745-344 745-344
v FFC_745
Explanation: 4-mm Tape Auto Loader problem.
Response: Replace media, clean drive, refer to the 745-350 745-350
tape autoloader service information.
Explanation: 4-mm Tape Auto Loader problem.
Failing Item:
Response: Replace media, clean drive, refer to the
v MEDIA
tape autoloader service information.
v FFC_745
Failing Item:
v MEDIA
745-345 745-345
v FFC_745
Explanation: 4-mm Tape Auto Loader problem.
Response: Replace media, clean drive, refer to the 745-400 745-400
tape autoloader service information.
Explanation: General Hardware Failure.
Failing Item:
Response: Replace media, clean drive, refer to the
v MEDIA
tape autoloader service information.
v FFC_745
Failing Item:
v FFC_745
745-346 745-346
v MAGAZINE
Explanation: 4-mm Tape Auto Loader problem.
v MEDIA
Response: Replace media, clean drive, refer to the
tape autoloader service information.
745-410 745-410
Failing Item:
Explanation: Internal Hardware Failure
v MEDIA
Response: Replace drive, refer to the tape autoloader
v FFC_745
service information.
Failing Item:
745-347 745-347
v FFC_745
Explanation: 4-mm Tape Auto Loader problem.
v MEDIA
Response: Replace media, clean drive, refer to the
tape autoloader service information.
Failing Item:

Service request numbers 553

745-411 • 745-421

v FFC_745
745-411 745-411
v MEDIA
Explanation: Internal Hardware Failure
Response: Replace drive, refer to the tape autoloader 745-417 745-417
service information.
Explanation: Internal Hardware Failure
Failing Item:
Response: Replace drive, refer to the tape autoloader
v FFC_745
service information.
v MEDIA
Failing Item:
v FFC_745
745-412 745-412
v MEDIA
Explanation: Internal Hardware Failure
Response: Replace drive, refer to the tape autoloader 745-418 745-418
service information.
Explanation: Internal Hardware Failure
Failing Item:
Response: Replace drive, refer to the tape autoloader
v FFC_745
service information.
v MEDIA
Failing Item:
v FFC_745
745-413 745-413
v MEDIA
Explanation: Internal Hardware Failure
Response: Replace drive, refer to the tape autoloader 745-419 745-419
service information.
Explanation: Internal Hardware Failure
Failing Item:
Response: Replace drive, refer to the tape autoloader
v FFC_745
service information.
v MEDIA
Failing Item:
v FFC_745
745-414 745-414
v MEDIA
Explanation: Internal Hardware Failure
Response: Replace drive, refer to the tape autoloader 745-420 745-420
service information.
Explanation: Internal Hardware Failure
Failing Item:
Response: Replace drive, refer to the tape autoloader
v FFC_745
service information.
v MEDIA
Failing Item:
v FFC_745
745-415 745-415
v MEDIA
Explanation: Internal Hardware Failure
Response: Replace drive, refer to the tape autoloader 745-421 745-421
service information.
Explanation: Internal Hardware Failure
Failing Item:
Response: Replace drive, refer to the tape autoloader
v FFC_745
service information.
v MEDIA
Failing Item:
v FFC_745
745-416 745-416
v MEDIA
Explanation: Internal Hardware Failure
Response: Replace drive, refer to the tape autoloader
service information.
Failing Item:

554 Service request numbers

 745-422 • 745-432

v FFC_745
745-422 745-422
v MEDIA
Explanation: Internal Hardware Failure
Response: Replace drive, refer to the tape autoloader 745-428 745-428
service information.
Explanation: Internal Hardware Failure
Failing Item:
Response: Replace drive, refer to the tape autoloader
v FFC_745
service information.
v MEDIA
Failing Item:
v FFC_745
745-423 745-423
v MEDIA
Explanation: Internal Hardware Failure
Response: Replace drive, refer to the tape autoloader 745-429 745-429
service information.
Explanation: Internal Hardware Failure
Failing Item:
Response: Replace drive, refer to the tape autoloader
v FFC_745
service information.
v MEDIA
Failing Item:
v FFC_745
745-424 745-424
v MEDIA
Explanation: Internal Hardware Failure
Response: Replace drive, refer to the tape autoloader 745-430 745-430
service information.
Explanation: Internal Hardware Failure
Failing Item:
Response: Replace drive, refer to the tape autoloader
v FFC_745
service information.
v MEDIA
Failing Item:
v FFC_745
745-425 745-425
v MEDIA
Explanation: Internal Hardware Failure
Response: Replace drive, refer to the tape autoloader 745-431 745-431
service information.
Explanation: Internal Hardware Failure
Failing Item:
Response: Replace drive, refer to the tape autoloader
v FFC_745
service information.
v MEDIA
Failing Item:
v FFC_745
745-426 745-426
v MEDIA
Explanation: Internal Hardware Failure
Response: Replace drive, refer to the tape autoloader 745-432 745-432
service information.
Explanation: Internal Hardware Failure
Failing Item:
Response: Replace drive, refer to the tape autoloader
v FFC_745
service information.
v MEDIA
Failing Item:
v FFC_745
745-427 745-427
v MEDIA
Explanation: Internal Hardware Failure
Response: Replace drive, refer to the tape autoloader
service information.
Failing Item:

Service request numbers 555

745-433 • 745-461

v FFC_745
745-433 745-433
v MEDIA
Explanation: Internal Hardware Failure
Response: Replace drive, refer to the tape autoloader 745-443 745-443
service information.
Explanation: 4-mm Tape Auto Loader problem.
Failing Item:
Response: Replace drive, refer to the tape autoloader
v FFC_745
service information.
v MEDIA
Failing Item:
v FFC_745
745-434 745-434
v MEDIA
Explanation: Internal Hardware Failure
Response: Replace drive, refer to the tape autoloader 745-444 745-444
service information.
Explanation: Humidity too High
Failing Item:
Response: Lower humidity, replace media, refer to the
v FFC_745
tape autoloader service information.
v MEDIA
Failing Item:
v FFC_745
745-435 745-435
v ENVIRONMENT
Explanation: Internal Hardware Failure
v MEDIA
Response: Replace drive, refer to the tape autoloader
service information.
745-445 745-445
Failing Item:
Explanation: Drive Requires Cleaning
v FFC_745
Response: Clean drive, replace media, refer to the
v MEDIA
tape autoloader service information.
Failing Item:
745-440 745-440
v CLEAN_MEDIA_DRIVE
Explanation: SCSI Hardware Failure.
Response: Replace drive, refer to the tape autoloader 745-460 745-460
service information.
Explanation: Magazine Movement Failure
Failing Item:
Response: Check magazine and media, clean rollers,
v FFC_745
refer to the tape autoloader service information.
v SCSI_ADAPTER
Failing Item:
v FFC_745
745-441 745-441
v MAGAZINE
Explanation: 4-mm Tape Auto Loader problem.
v MEDIA
Response: Replace drive, refer to the tape autoloader
service information.
745-461 745-461
Failing Item:
Explanation: Magazine Movement Failure
v FFC_745
Response: Check magazine and media, clean rollers,
v MEDIA
refer to the tape autoloader service information.
Failing Item:
745-442 745-442
v FFC_745
Explanation: 4-mm Tape Auto Loader problem.
v MAGAZINE
Response: Replace drive, refer to the tape autoloader v MEDIA
service information.
Failing Item:

556 Service request numbers

 745-462 • 745-475

745-462 745-462 745-471 745-471

Explanation: Magazine Movement Failure Explanation: Media Insert/Eject Failure
Response: Check magazine and media, clean rollers, Response: Check clean magazine and media, clean
refer to the tape autoloader service information. rollers, refer to the tape autoloader service information.
Failing Item: Failing Item:
v FFC_745 v FFC_745
v MAGAZINE v MAGAZINE
v MEDIA v MEDIA

745-463 745-463 745-472 745-472

Explanation: Magazine Movement Failure Explanation: Media Insert/Eject Failure
Response: Check magazine and media, clean rollers, Response: Check clean magazine and media, clean
refer to the tape autoloader service information. rollers, refer to the tape autoloader service information.
Failing Item: Failing Item:
v FFC_745 v FFC_745
v MAGAZINE v MAGAZINE
v MEDIA v MEDIA

745-464 745-464 745-473 745-473

Explanation: Magazine Movement Failure Explanation: Media Insert/Eject Failure
Response: Check magazine and media, clean rollers, Response: Check clean magazine and media, clean
refer to the tape autoloader service information. rollers, refer to the tape autoloader service information.
Failing Item: Failing Item:
v FFC_745 v FFC_745
v MAGAZINE v MAGAZINE
v MEDIA v MEDIA

745-465 745-465 745-474 745-474

Explanation: Magazine Movement Failure Explanation: Media Insert/Eject Failure
Response: Check magazine and media, clean rollers, Response: Check clean magazine and media, clean
refer to the tape autoloader service information. rollers, refer to the tape autoloader service information.
Failing Item: Failing Item:
v FFC_745 v FFC_745
v MAGAZINE v MAGAZINE
v MEDIA v MEDIA

745-470 745-470 745-475 745-475

Explanation: Media Insert/Eject Failure Explanation: Media Insert/Eject Failure
Response: Check clean magazine and media, clean Response: Check clean magazine and media, clean
rollers, refer to the tape autoloader service information. rollers, refer to the tape autoloader service information.
Failing Item: Failing Item:
v FFC_745 v FFC_745
v MAGAZINE v MAGAZINE
v MEDIA v MEDIA

Service request numbers 557

745-480 • 745-B00

745-480 745-480 745-485 745-485

Explanation: Drawer Open/Close Failure Explanation: Drawer Open/Close Failure
Response: Check magazine and media, refer to the Response: Check magazine and media, refer to the
tape autoloader service information. tape autoloader service information.
Failing Item: Failing Item:
v FFC_745 v FFC_745
v MAGAZINE v MAGAZINE
v MEDIA v MEDIA

745-481 745-481 745-500 745-500

Explanation: Drawer Open/Close Failure Explanation: Illegal request to drive
Response: Check magazine and media, refer to the Response: Software conflict, refer to the tape
tape autoloader service information. autoloader service information.
Failing Item: Failing Item:
v FFC_745 v FFC_745
v MAGAZINE v SYSTEM
v MEDIA
745-600 745-600
745-482 745-482 Explanation: Unit Attention
Explanation: Drawer Open/Close Failure Response: Software conflict, media changed, refer to
Response: Check magazine and media, refer to the the tape autoloader service information.
tape autoloader service information. Failing Item:
Failing Item: v FFC_745
v FFC_745 v SYSTEM
v MAGAZINE
v MEDIA 745-700 745-700
Explanation: Not Writeable
745-483 745-483
Response: Check media for write-protect, refer to the
Explanation: Drawer Open/Close Failure tape autoloader service information.
Response: Check magazine and media, refer to the Failing Item:
tape autoloader service information. v FFC_745
Failing Item: v MEDIA
v FFC_745
v MAGAZINE 745-800 745-800
v MEDIA Explanation: Blank Media
Response: Check media, refer to the tape autoloader
745-484 745-484 service information.
Explanation: Drawer Open/Close Failure Failing Item:
Response: Check magazine and media, refer to the v FFC_745
tape autoloader service information. v MEDIA
Failing Item:
v FFC_745 745-B00 745-B00
v MAGAZINE Explanation: SCSI Interface Failure
v MEDIA
Response: Check SCSI interface, refer to the tape
autoloader service information.

558 Service request numbers

 745-D00 • 746-222

Failing Item:
746-215 746-215
v FFC_745
Explanation: FIFO full bit clear.
v SCSI_ADAPTER
Failing Item:
745-D00 745-D00 v FFC_746

Explanation: Tape Full

746-216 746-216
Response: Check replace media, refer to the tape
autoloader service information. Explanation: FIFO data miscompare.

Failing Item: Failing Item:

v FFC_745 v FFC_746
v MEDIA
746-217 746-217
746-101 746-101 Explanation: SCSI FIFO data miscompare.
Explanation: Enhanced error handling failure on the Failing Item:
bus. v FFC_746
Failing Item:
v FFC_221 746-218 746-218
Explanation: SCSI FIFO underflow.
746-102 746-102
Failing Item:
Explanation: Enhanced error handling failure on a v FFC_746
PCI-PCI Bridge.
Failing Item: 746-219 746-219
v FFC_293
Explanation: SCSI parity error.
Response: Use MAP0050 : SCSI Bus Problems
746-103 746-103
Explanation: Enhanced error handling failure on the
746-220 746-220
adapter.
Explanation: SCSI FIFO flags error.
Failing Item:
v FFC_746 Failing Item:
v FFC_221 v FFC_746

746-212 746-212 746-221 746-221

Explanation: FIFO empty bit set. Explanation: Miscompare during the write/read of the
configuration register.
Failing Item:
Failing Item:
v FFC_746
v FFC_746
v FFC_221
746-213 746-213
Explanation: FIFO empty bit clear.
746-222 746-222
Failing Item:
Explanation: Error during the write/read of the
v FFC_746 memory register.
Failing Item:
746-214 746-214
v FFC_746
Explanation: FIFO full bit set.
Failing Item:
v FFC_746

Service request numbers 559

746-223 • 746-803

746-223 746-223 746-240 746-240

Explanation: Miscompare during the write/read of the Explanation: No terminal power.
memory I/O register.
Response: Use MAP0050 : SCSI Bus Problems.
Response: Use MAP0050 : SCSI Bus Problems.
Failing Item: 746-242 746-242
v FFC_746 Explanation: SCSI bus error.
Response: Use MAP0050 : SCSI Bus Problems.
746-224 746-224
Explanation: SCSI configuration register read or write 746-301 746-301
error.
Explanation: The parent device open failed.
Failing Item:
Failing Item:
v FFC_746
v FFC_746
v FFC_221
v FFC_221

746-225 746-225
746-701 746-701
Explanation: Adapter POST failed.
Explanation: Error log analysis indicates a PCI SCSI
Failing Item: adapter failure.
v FFC_746
Failing Item:
v FFC_746
746-226 746-226
Explanation: SCSI wrap or PTC failure. 746-801 746-801
Response: Use MAP0050 : SCSI Bus Problems. Explanation: Error log analysis indicates a terminator
problem.
746-227 746-227 Response: Run the diagnostics on the adapter in
Explanation: SCSI adapter test failure. system verification mode. If an SRN is reported, use
the SRN to resolve the problem. If an SRN is not
Response: Use MAP0210 : General problem resolution. reported, use the SCSI service hints in General SCSI
Failing Item: configuration checks to resolve the problem.

v FFC_746
v FFC_221 746-802 746-802
Explanation: Error log analysis indicates that multiple
746-230 746-230 attempts to reset the SCSI bus have timed out.

Explanation: Arbitration test failed. Response: Run the diagnostics on the adapter in
System Verification mode. If an SRN is reported, use
Response: Use MAP0050 : SCSI Bus Problems. the SRN to resolve the problem. If an SRN is not
reported, use the SCSI service hints in General SCSI
configuration checks to resolve the problem.
746-231 746-231
Explanation: Function could not complete.
746-803 746-803
Response: Use MAP0050 : SCSI Bus Problems.
Explanation: Error log analysis indicates that multiple
SCSI bus errors have occurred.
746-232 746-232
Response: Run the diagnostics on the adapter in
Explanation: SCSI bus data miscompare. system verification mode. If an SRN is reported, use
the SRN to resolve the problem. If an SRN is not
Response: Use MAP0050 : SCSI Bus Problems.
reported, use the SCSI service hints in General SCSI
configuration checks to resolve the problem.

560 Service request numbers

 747-101 • 747-224

747-101 747-101 747-217 747-217

Explanation: Enhanced error handling failure on the Explanation: SCSI FIFO data miscompare.
bus.
Failing Item:
Failing Item: v FFC_747
v FFC_221
747-218 747-218
747-102 747-102
Explanation: SCSI FIFO underflow.
Explanation: Enhanced error handling failure on a
Failing Item:
PCI-PCI Bridge.
v FFC_747
Failing Item:
v FFC_293
747-219 747-219
Explanation: SCSI parity error.
747-103 747-103
Response: Use MAP0050 : SCSI Bus Problems
Explanation: Enhanced error handling failure on the
adapter.
747-220 747-220
Failing Item:
v FFC_747 Explanation: SCSI FIFO flags error.
v FFC_221 Failing Item:
v FFC_747
747-212 747-212
Explanation: FIFO empty bit set. 747-221 747-221

Failing Item: Explanation: Miscompare during the write/read of the

configuration register.
v FFC_747
Failing Item:
747-213 747-213 v FFC_747
v FFC_221
Explanation: FIFO empty bit clear.
Failing Item:
747-222 747-222
v FFC_747
Explanation: Error during the write/read of the
memory register.
747-214 747-214
Failing Item:
Explanation: FIFO full bit set.
v FFC_747
Failing Item:
v FFC_747 747-223 747-223
Explanation: Miscompare during the write/read of the
747-215 747-215 memory I/O register.
Explanation: FIFO full bit clear. Response: Use MAP0050 : SCSI Bus Problems.
Failing Item: Failing Item:
v FFC_747 v FFC_747

747-216 747-216 747-224 747-224

Explanation: FIFO data miscompare. Explanation: SCSI configuration register read or write
Failing Item: error.
v FFC_747 Failing Item:
v FFC_747
v FFC_221

Service request numbers 561

747-225 • 757-120

747-225 747-225 747-701 747-701

Explanation: Adapter POST failed. Explanation: Error log analysis indicates a PCI SCSI
adapter failure.
Failing Item:
v FFC_747 Failing Item:
v FFC_747
747-226 747-226
747-801 747-801
Explanation: SCSI wrap or PTC failure.
Explanation: Error log analysis indicates a terminator
Response: Use MAP0050 : SCSI Bus Problems.
problem.
Response: Run the diagnostics on the adapter in
747-227 747-227
system verification mode. If an SRN is reported, use
Explanation: SCSI adapter test failure. the SRN to resolve the problem. If an SRN is not
reported, use the SCSI service hints in General SCSI
Response: Use MAP0210 : General problem resolution. configuration checks to resolve the problem.
Failing Item:
v FFC_747 747-802 747-802
v FFC_221 Explanation: Error log analysis indicates that multiple
attempts to reset the SCSI bus have timed out.
747-230 747-230 Response: Run the diagnostics on the adapter in
Explanation: Arbitration test failed. system verification mode. If an SRN is reported, use
the SRN to resolve the problem. If an SRN is not
Response: Use MAP0050 : SCSI Bus Problems. reported, use the SCSI service hints in General SCSI
configuration checks to resolve the problem.
747-231 747-231
Explanation: Function could not complete. 747-803 747-803

Response: Use MAP0050 : SCSI Bus Problems. Explanation: Error log analysis indicates that multiple
SCSI bus errors have occurred.

747-232 747-232 Response: Run the diagnostics on the adapter in

system verification mode. If an SRN is reported, use
Explanation: SCSI bus data miscompare. the SRN to resolve the problem. If an SRN is not
Response: Use MAP0050 : SCSI Bus Problems. reported, use the SCSI service hints in General SCSI
configuration checks to resolve the problem.

747-240 747-240
749-XXX 749-XXX
Explanation: No terminal power.
Explanation: 7331 Model 205 Tape Library. Refer to
Response: Use MAP0050 : SCSI Bus Problems. service documentation for this device.
Failing Item:
747-242 747-242 v FFC_749
Explanation: SCSI bus error.
Response: Use MAP0050 : SCSI Bus Problems. 757-110 757-110
Explanation: The Reserve command failed.
747-301 747-301 Failing Item:
Explanation: The parent device open failed. v FFC_757
Failing Item:
v FFC_747 757-120 757-120
v FFC_221 Explanation: The Inquiry command failed.
Failing Item:
v FFC_757

562 Service request numbers

 757-130 • 757-240

757-130 757-130 757-180 757-180

Explanation: The Load command failed. Explanation: The Load command failed.
Failing Item: Failing Item:
v FFC_757 v FFC_757
v MEDIA v MEDIA

757-135 757-135 757-185 757-185

Explanation: The Unload command failed. Explanation: The Unload command failed.
Failing Item: Failing Item:
v FFC_757 v FFC_757
v MEDIA v MEDIA

757-140 757-140 757-190 757-190

Explanation: The Mode Select command failed. Explanation: The Mode Select command failed.
Failing Item: Failing Item:
v FFC_757 v FFC_757

757-150 757-150 757-200 757-200

Explanation: The Test Unit Ready command failed. Explanation: The Test Unit Ready command failed.
Failing Item: Failing Item:
v FFC_757 v FFC_757
v MEDIA v MEDIA

757-160 757-160 757-210 757-210

Explanation: The Send Diagnostic command failed. Explanation: The device configuration failed.
Failing Item: Failing Item:
v FFC_757 v FFC_757
v MEDIA v FFC_B88

757-169 757-169 757-220 757-220

Explanation: The Send Diagnostic command failed. Explanation: The Release command failed.
Failing Item: Failing Item:
v FFC_757 v FFC_757
v MEDIA
757-230 757-230
757-170 757-170 Explanation: The Request Sense command failed.
Explanation: The Read, Write and Compare test failed. Failing Item:
Failing Item: v FFC_757
v FFC_757
v FFC_B88 757-240 757-240
v MEDIA Explanation: The Openx command failed.
Failing Item:
v FFC_757

Service request numbers 563

757-300 • 757-420

v SOFTWARE
757-300 757-300
Explanation: The device configuration failed.
757-415 757-415
Failing Item:
Explanation: A reservation conflict occurred.
v FFC_757
Failing Item:
v SOFTWARE
v FFC_757
v FFC_B88
757-310 757-310
v SOFTWARE
Explanation: SCSI adapter configuration failed.
Failing Item: 757-416 757-416
v FFC_B88
Explanation: A reservation conflict occurred.
v FFC_757
Failing Item:
v SOFTWARE
v FFC_757
v FFC_B88
757-320 757-320
v SOFTWARE
Explanation: Error log analysis indicates a failure.
Failing Item: 757-417 757-417
v FFC_757
Explanation: A reservation conflict occurred.
v MEDIA
Failing Item:
v FFC_757
757-411 757-411
v FFC_B88
Explanation: A reservation conflict occurred.
v SOFTWARE
Failing Item:
v FFC_757 757-418 757-418
v FFC_B88
Explanation: A reservation conflict occurred.
v SOFTWARE
Failing Item:
v FFC_757
757-412 757-412
v FFC_B88
Explanation: A reservation conflict occurred.
v SOFTWARE
Failing Item:
v FFC_757 757-419 757-419
v FFC_B88
Explanation: A reservation conflict occurred.
v SOFTWARE
Failing Item:
v FFC_757
757-413 757-413
v FFC_B88
Explanation: A reservation conflict occurred.
v SOFTWARE
Failing Item:
v FFC_757 757-420 757-420
v FFC_B88
Explanation: A reservation conflict occurred.
v SOFTWARE
Failing Item:
v FFC_757
757-414 757-414
v FFC_B88
Explanation: A reservation conflict occurred.
v SOFTWARE
Failing Item:
v FFC_757
v FFC_B88

564 Service request numbers

 757-421 • 757-520

757-421 757-421 757-514 757-514

Explanation: A reservation conflict occurred. Explanation: The drive returned bad or non-extended
sense data.
Failing Item:
v FFC_757 Failing Item:
v FFC_B88 v FFC_757
v SOFTWARE v FFC_B88

757-422 757-422 757-515 757-515

Explanation: A reservation conflict occurred. Explanation: The drive returned bad or non-extended
sense data.
Failing Item:
Failing Item:
v FFC_757
v FFC_757
v FFC_B88
v FFC_B88
v SOFTWARE

757-516 757-516
757-423 757-423
Explanation: The drive returned bad or non-extended
Explanation: A reservation conflict occurred.
sense data.
Failing Item:
Failing Item:
v FFC_757
v FFC_757
v FFC_B88
v FFC_B88
v SOFTWARE

757-517 757-517
757-511 757-511
Explanation: The drive returned bad or non-extended
Explanation: The drive returned bad or non-extended sense data.
sense data.
Failing Item:
Failing Item:
v FFC_757
v FFC_757
v FFC_B88
v FFC_B88

757-518 757-518
757-512 757-512
Explanation: The drive returned bad or non-extended
Explanation: The drive returned bad or non-extended sense data.
sense data.
Failing Item:
Failing Item:
v FFC_757
v FFC_757
v FFC_B88
v FFC_B88

757-519 757-519
757-513 757-513
Explanation: The drive returned bad or non-extended
Explanation: The drive returned bad or non-extended sense data.
sense data.
Failing Item:
Failing Item:
v FFC_757
v FFC_757
v FFC_B88
v FFC_B88

757-520 757-520
Explanation: The drive returned bad or non-extended
sense data.
Failing Item:

Service request numbers 565

757-521 • 757-619

v FFC_757
757-614 757-614
v FFC_B88
Explanation: An adapter or bus I/O error occurred.

757-521 757-521 Failing Item:

v FFC_757
Explanation: The drive returned bad or non-extended
sense data. v FFC_B88
v SOFTWARE
Failing Item:
v FFC_757
757-615 757-615
v FFC_B88
Explanation: An adapter or bus I/O error occurred.
757-522 757-522 Failing Item:
Explanation: The drive returned bad or non-extended v FFC_757
sense data. v FFC_B88
Failing Item: v SOFTWARE
v FFC_757
v FFC_B88 757-616 757-616
Explanation: An adapter or bus I/O error occurred.
757-523 757-523 Failing Item:
Explanation: The drive returned bad or non-extended v FFC_757
sense data. v FFC_B88
Failing Item: v SOFTWARE
v FFC_757
v FFC_B88 757-617 757-617
Explanation: An adapter or bus I/O error occurred.
757-611 757-611
Failing Item:
Explanation: An adapter or bus I/O error occurred. v FFC_757
Failing Item: v FFC_B88
v FFC_757 v SOFTWARE
v FFC_B88
v SOFTWARE 757-618 757-618
Explanation: An adapter or bus I/O error occurred.
757-612 757-612
Failing Item:
Explanation: An adapter or bus I/O error occurred. v FFC_757
Failing Item: v FFC_B88
v FFC_757 v SOFTWARE
v FFC_B88
v SOFTWARE 757-619 757-619
Explanation: An adapter or bus I/O error occurred.
757-613 757-613
Failing Item:
Explanation: An adapter or bus I/O error occurred. v FFC_757
Failing Item: v FFC_B88
v FFC_757 v SOFTWARE
v FFC_B88
v SOFTWARE

566 Service request numbers

 757-620 • 757-718

757-620 757-620 757-713 757-713

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_757 v FFC_757
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

757-621 757-621 757-714 757-714

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_757 v FFC_757
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

757-622 757-622 757-715 757-715

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_757 v FFC_757
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

757-623 757-623 757-716 757-716

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_757 v FFC_757
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

757-711 757-711 757-717 757-717

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_757 v FFC_757
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

757-712 757-712 757-718 757-718

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_757 v FFC_757
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

Service request numbers 567

757-719 • 759-117

757-719 757-719 759-105 759-105

Explanation: A device timeout error occurred. Explanation: The drive did not become ready.
Failing Item: Failing Item:
v FFC_757 v FFC_759
v FFC_B88
v SOFTWARE 759-106 759-106
Explanation: The electronics card test failed.
757-720 757-720
Failing Item:
Explanation: A device timeout error occurred. v FFC_759
Failing Item:
v FFC_757 759-108 759-108
v FFC_B88 Explanation: The bus test failed.
v SOFTWARE
Failing Item:
v FFC_759
757-721 757-721
Explanation: A device timeout error occurred. 759-110 759-110
Failing Item: Explanation: The media format is corrupted.
v FFC_757
Failing Item:
v FFC_B88
v FFC_759
v SOFTWARE

759-112 759-112
757-722 757-722
Explanation: The diagnostic test failed.
Explanation: A device timeout error occurred.
Failing Item:
Failing Item:
v FFC_759
v FFC_757
v FFC_B88
759-114 759-114
v SOFTWARE
Explanation: An unrecoverable hardware error.

757-723 757-723 Failing Item:

v FFC_759
Explanation: A device timeout error occurred.
Failing Item:
759-116 759-116
v FFC_757
Explanation: A protocol error.
v FFC_B88
v SOFTWARE Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure
they are all compatible. If you do not find a problem,
759-102 759-102 call your support person.
Explanation: An unrecoverable media error occurred. Failing Item:
Failing Item: v FFC_759
v FFC_759
759-117 759-117
759-104 759-104 Explanation: A write-protect error occurred.
Explanation: The motor failed to restart. Failing Item:
Failing Item: v FFC_759
v FFC_759

568 Service request numbers

 759-118 • 759-137

759-118 759-118 759-130 759-130

Explanation: A SCSI command time-out occurred. Explanation: Error log analysis indicates a problem
reported by the disk drive's self-monitoring function.
Failing Item:
v FFC_759 Failing Item:
v FFC_B88 v FFC_759

759-120 759-120 759-132 759-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.

Failing Item: Failing Item:

v FFC_759 v FFC_759

759-122 759-122 759-133 759-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
complete diagnosis.
Failing Item:
Failing Item:
v FFC_759
v SSSS

759-124 759-124
759-134 759-134
Explanation: A SCSI check condition error occurred.
Explanation: The adapter failed to configure.
Failing Item:
Failing Item:
v FFC_759
v FFC_B88
v SOFTWARE
759-126 759-126
Explanation: A software error was caused by a
759-135 759-135
hardware failure.
Explanation: The device failed to configure.
Failing Item:
v FFC_759 Failing Item:
v FFC_B88 v FFC_759
v FFC_B88
759-128 759-128 v SOFTWARE

Explanation: The error log analysis indicates a

hardware failure. 759-136 759-136

Failing Item: Explanation: The certify operation failed.

v FFC_190 Failing Item:
v FFC_B88 v FFC_759
v FFC_759
v SOFTWARE 759-137 759-137
Explanation: Unit attention condition has occurred on
759-129 759-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem. v FFC_759
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_759
v SOFTWARE

Service request numbers 569

759-138 • 763-204

759-138 759-138 763-201 763-201

Explanation: Error log analysis indicates that the disk Explanation: Problem detected with the external clock
drive is operating at a higher than recommended (SP switch).
temperature.
Response: Note: Refer to your SP Maintenance
Response: Check to be sure none of the air passages Information for the external clock FRU part number.
in the system covers are blocked, that no other system The wrap plug FRU part number is listed under the
environmental warnings are occurring. Otherwise, go to 763 FFC.
MAP0210 : General problem resolution.
Failing Item:
Failing Item: v EXTERNAL_CLOCK
v FFC_759 v FFC_763
v WRAP_PLUG
759-140 759-140
Explanation: Error log analysis indicates poor signal 763-202 763-202
quality.
Explanation: Problem detected with the external clock
Failing Item: (SP switch).
v FFC_199 Response: Note: Refer to your SP Maintenance
v FFC_B88 Information for the external clock FRU part number.
v FFC_759 The wrap plug FRU part number is listed under the
763 FFC.

759-640 759-640 Failing Item:

v EXTERNAL_CLOCK
Explanation: Error log analysis indicates a path error.
v FFC_763
Response: Use MAP0285 : Multipath I/O (MPIO)
v WRAP_PLUG
problem resolution.

763-203 763-203
763-1XX 763-1XX
Explanation: Problem detected with the external clock
Explanation: Problem detected with a device or device
(SP switch).
data corrupted
Response: Note: Refer to your SP Maintenance
Response: Note: You may need to reinstall ssp.css
Information for the external clock FRU part number.
software.
The wrap plug FRU part number is listed under the
Failing Item: 763 FFC.
v FFC_763 Failing Item:
v SOFTWARE v EXTERNAL_CLOCK
v FFC_221 v FFC_763
v WRAP_PLUG
763-200 763-200
Explanation: Problem detected with the external clock 763-204 763-204
(SP switch).
Explanation: Problem detected with the external clock
Response: Note: Refer to your SP Maintenance (SP switch).
Information for the external clock FRU part number.
Response: Note: Refer to your SP Maintenance
The wrap plug FRU part number is listed under the
Information for the external clock FRU part number.
763 FFC.
The wrap plug FRU part number is listed under the
Failing Item: 763 FFC.
v EXTERNAL_CLOCK Failing Item:
v FFC_763 v EXTERNAL_CLOCK
v WRAP_PLUG v FFC_763
v WRAP_PLUG

570 Service request numbers

 763-205 • 763-212

763-205 763-205 763-209 763-209

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

763-206 763-206 763-210 763-210

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

763-207 763-207 763-211 763-211

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

763-208 763-208 763-212 763-212

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

Service request numbers 571

763-213 • 763-220

763-213 763-213 763-217 763-217

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

763-214 763-214 763-218 763-218

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

763-215 763-215 763-219 763-219

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

763-216 763-216 763-220 763-220

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

572 Service request numbers

 763-221 • 763-228

763-221 763-221 763-225 763-225

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

763-222 763-222 763-226 763-226

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

763-223 763-223 763-227 763-227

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

763-224 763-224 763-228 763-228

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

Service request numbers 573

763-229 • 763-236

763-229 763-229 763-233 763-233

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

763-230 763-230 763-234 763-234

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

763-231 763-231 763-235 763-235

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

763-232 763-232 763-236 763-236

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

574 Service request numbers

 763-237 • 763-244

763-237 763-237 763-241 763-241

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

763-238 763-238 763-242 763-242

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

763-239 763-239 763-243 763-243

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

763-240 763-240 763-244 763-244

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

Service request numbers 575

763-245 • 763-252

763-245 763-245 763-249 763-249

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

763-246 763-246 763-250 763-250

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

763-247 763-247 763-251 763-251

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

763-248 763-248 763-252 763-252

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

576 Service request numbers

 763-253 • 763-260

763-253 763-253 763-257 763-257

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

763-254 763-254 763-258 763-258

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

763-255 763-255 763-259 763-259

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

763-256 763-256 763-260 763-260

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

Service request numbers 577

763-261 • 763-268

763-261 763-261 763-265 763-265

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

763-262 763-262 763-266 763-266

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

763-263 763-263 763-267 763-267

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

763-264 763-264 763-268 763-268

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

578 Service request numbers

 763-269 • 763-276

763-269 763-269 763-273 763-273

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

763-270 763-270 763-274 763-274

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

763-271 763-271 763-275 763-275

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

763-272 763-272 763-276 763-276

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

Service request numbers 579

763-277 • 763-284

763-277 763-277 763-281 763-281

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

763-278 763-278 763-282 763-282

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

763-279 763-279 763-283 763-283

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

763-280 763-280 763-284 763-284

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

580 Service request numbers

 763-285 • 763-292

763-285 763-285 763-289 763-289

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

763-286 763-286 763-290 763-290

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

763-287 763-287 763-291 763-291

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

763-288 763-288 763-292 763-292

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

Service request numbers 581

763-293 • 763-2A2

763-293 763-293 763-297 763-297

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

763-294 763-294 763-298 763-298

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

763-295 763-295 763-299 763-299

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_763 v FFC_763
v WRAP_PLUG v WRAP_PLUG

763-296 763-296 763-2A1 763-2A1

Explanation: Problem detected with the external clock Explanation: Problem detected with the internal clock.
(SP switch).
Failing Item:
Response: Note: Refer to your SP Maintenance v FFC_763
Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the
763 FFC. 763-2A2 763-2A2

Failing Item: Explanation: Problem detected with the internalclock.

v EXTERNAL_CLOCK Failing Item:
v FFC_763 v FFC_763
v WRAP_PLUG

582 Service request numbers

 763-2A3 • 763-AX3

763-2A3 763-2A3 763-4XX 763-4XX

Explanation: Problem detected with the internalclock. Explanation: TBIC test failed.
Failing Item: Failing Item:
v FFC_763 v FFC_763
v SOFTWARE
763-2A4 763-2A4
Explanation: Problem detected with the internalclock. 763-5XX 763-5XX

Failing Item: Explanation: SRAM test failed.

v FFC_763 Failing Item:
v FFC_763
763-2A5 763-2A5
Explanation: Problem detected with the internalclock. 763-6XX 763-6XX

Failing Item: Explanation: Microprocessor test failed.

v FFC_763 Failing Item:
v FFC_763
763-2A6 763-2A6
Explanation: Problem detected with the internalclock. 763-7XX 763-7XX

Failing Item: Explanation: Interrupt test failed.

v FFC_763 Failing Item:
v FFC_763
763-2A7 763-2A7
Explanation: Problem detected with the internalclock. 763-8XX 763-8XX

Failing Item: Explanation: FIFO test failed.

v FFC_763 Failing Item:
v FFC_763
763-2A8 763-2A8
Explanation: Problem detected with the internalclock. 763-9XX 763-9XX

Failing Item: Explanation: DMA engine test failed.

v FFC_763 Response: Note: Refer to your SP Maintenance
Information for the switch cable FRU part number.
763-2A9 763-2A9 Failing Item:
Explanation: Problem detected with the internalclock. v FFC_763
v FFC_221
Failing Item:
v SWITCH_CABLE
v FFC_763

763-AX3 763-AX3
763-3XX 763-3XX
Explanation: Card wrap test failed.
Explanation: Problem detected with the POS registers.
Response: Note: The terminator FRU part number is
Failing Item:
listed under the 763 FFC. Use MAP0210 : General
v FFC_763 problem resolution.
v FFC_221
Failing Item:
v FFC_763
v TERMINATOR

Service request numbers 583

763-AX4 • 764-205

v FFC_764
763-AX4 763-AX4
v WRAP_PLUG
Explanation: Card wrap test failed.
Response: Note: Refer to your SP Maintenance 764-202 764-202
Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the Explanation: Problem detected with the external clock
763 FFC. (SP switch).

Failing Item: Response: Note: Refer to your SP Maintenance

Information for the external clock FRU part number.
v SWITCH_CABLE
The wrap plug FRU part number is listed under the
v WRAP_PLUG 763 FFC.
Failing Item:
763-XX2 763-XX2
v EXTERNAL_CLOCK
Explanation: Bad adapter card. (except for SRN v FFC_764
763-282)
v WRAP_PLUG
Response: Replace the SP Switch MX Adapter.
Failing Item: 764-203 764-203
v FFC_763 Explanation: Problem detected with the external clock
(SP switch).
764-1XX 764-1XX Response: Note: Refer to your SP Maintenance
Explanation: Problem detected with a device or device Information for the external clock FRU part number.
data corrupted. The wrap plug FRU part number is listed under the
763 FFC.
Response: Note: You may need to reinstall ssp.css
software. Failing Item:
v EXTERNAL_CLOCK
Failing Item:
v FFC_764
v FFC_764
v WRAP_PLUG
v SOFTWARE
v FFC_221
764-204 764-204

764-200 764-200 Explanation: Problem detected with the external clock

(SP switch).
Explanation: Problem detected with the external clock
(SP switch). Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number.
Response: Note: Refer to your SP Maintenance The wrap plug FRU part number is listed under the
Information for the external clock FRU part number. 763 FFC.
The wrap plug FRU part number is listed under the
763 FFC. Failing Item:
v EXTERNAL_CLOCK
Failing Item:
v FFC_764
v EXTERNAL_CLOCK
v WRAP_PLUG
v FFC_764
v WRAP_PLUG
764-205 764-205

764-201 764-201 Explanation: Problem detected with the external clock

(SP switch).
Explanation: Problem detected with the external clock
(SP switch). Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number.
Response: Note: Refer to your SP Maintenance The wrap plug FRU part number is listed under the
Information for the external clock FRU part number. 763 FFC.
The wrap plug FRU part number is listed under the
763 FFC. Failing Item:
v EXTERNAL_CLOCK
Failing Item:
v FFC_764
v EXTERNAL_CLOCK

584 Service request numbers

 764-206 • 764-213

v WRAP_PLUG
764-210 764-210
Explanation: Problem detected with the external clock
764-206 764-206
(SP switch).
Explanation: Problem detected with the external clock
Response: Note: Refer to your SP Maintenance
(SP switch).
Information for the external clock FRU part number.
Response: Note: Refer to your SP Maintenance The wrap plug FRU part number is listed under the
Information for the external clock FRU part number. 763 FFC.
The wrap plug FRU part number is listed under the
Failing Item:
763 FFC.
v EXTERNAL_CLOCK
Failing Item:
v FFC_764
v EXTERNAL_CLOCK
v WRAP_PLUG
v FFC_764
v WRAP_PLUG
764-211 764-211
Explanation: Problem detected with the external clock
764-207 764-207
(SP switch).
Explanation: Problem detected with the external clock
Response: Note: Refer to your SP Maintenance
(SP switch).
Information for the external clock FRU part number.
Response: Note: Refer to your SP Maintenance The wrap plug FRU part number is listed under the
Information for the external clock FRU part number. 763 FFC.
The wrap plug FRU part number is listed under the
Failing Item:
763 FFC.
v EXTERNAL_CLOCK
Failing Item:
v FFC_764
v EXTERNAL_CLOCK
v WRAP_PLUG
v FFC_764
v WRAP_PLUG
764-212 764-212
Explanation: Problem detected with the external clock
764-208 764-208
(SP switch).
Explanation: Problem detected with the external clock
Response: Note: Refer to your SP Maintenance
(SP switch).
Information for the external clock FRU part number.
Response: Note: Refer to your SP Maintenance The wrap plug FRU part number is listed under the
Information for the external clock FRU part number. 763 FFC.
The wrap plug FRU part number is listed under the
Failing Item:
763 FFC.
v EXTERNAL_CLOCK
Failing Item:
v FFC_764
v EXTERNAL_CLOCK
v WRAP_PLUG
v FFC_764
v WRAP_PLUG
764-213 764-213
Explanation: Problem detected with the external clock
764-209 764-209
(SP switch).
Explanation: Problem detected with the external clock
Response: Note: Refer to your SP Maintenance
(SP switch).
Information for the external clock FRU part number.
Response: Note: Refer to your SP Maintenance The wrap plug FRU part number is listed under the
Information for the external clock FRU part number. 763 FFC.
The wrap plug FRU part number is listed under the
Failing Item:
763 FFC.
v EXTERNAL_CLOCK
Failing Item:
v FFC_764
v EXTERNAL_CLOCK
v WRAP_PLUG
v FFC_764
v WRAP_PLUG

Service request numbers 585

764-214 • 764-221

764-214 764-214 764-218 764-218

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

764-215 764-215 764-219 764-219

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

764-216 764-216 764-220 764-220

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

764-217 764-217 764-221 764-221

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

586 Service request numbers

 764-222 • 764-229

764-222 764-222 764-226 764-226

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

764-223 764-223 764-227 764-227

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

764-224 764-224 764-228 764-228

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

764-225 764-225 764-229 764-229

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

Service request numbers 587

764-230 • 764-237

764-230 764-230 764-234 764-234

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

764-231 764-231 764-235 764-235

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

764-232 764-232 764-236 764-236

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

764-233 764-233 764-237 764-237

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

588 Service request numbers

 764-238 • 764-245

764-238 764-238 764-242 764-242

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

764-239 764-239 764-243 764-243

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

764-240 764-240 764-244 764-244

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

764-241 764-241 764-245 764-245

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

Service request numbers 589

764-246 • 764-253

764-246 764-246 764-250 764-250

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

764-247 764-247 764-251 764-251

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

764-248 764-248 764-252 764-252

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

764-249 764-249 764-253 764-253

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

590 Service request numbers

 764-254 • 764-261

764-254 764-254 764-258 764-258

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

764-255 764-255 764-259 764-259

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

764-256 764-256 764-260 764-260

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

764-257 764-257 764-261 764-261

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

Service request numbers 591

764-262 • 764-269

764-262 764-262 764-266 764-266

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

764-263 764-263 764-267 764-267

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

764-264 764-264 764-268 764-268

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

764-265 764-265 764-269 764-269

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

592 Service request numbers

 764-270 • 764-277

764-270 764-270 764-274 764-274

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

764-271 764-271 764-275 764-275

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

764-272 764-272 764-276 764-276

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

764-273 764-273 764-277 764-277

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

Service request numbers 593

764-278 • 764-285

764-278 764-278 764-282 764-282

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

764-279 764-279 764-283 764-283

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

764-280 764-280 764-284 764-284

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

764-281 764-281 764-285 764-285

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

594 Service request numbers

 764-286 • 764-293

764-286 764-286 764-290 764-290

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

764-287 764-287 764-291 764-291

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

764-288 764-288 764-292 764-292

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

764-289 764-289 764-293 764-293

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

Service request numbers 595

764-294 • 764-6XX

764-294 764-294 764-298 764-298

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

764-295 764-295 764-299 764-299

Explanation: Problem detected with the external clock Explanation: Problem detected with the external clock
(SP switch). (SP switch).
Response: Note: Refer to your SP Maintenance Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number. Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the The wrap plug FRU part number is listed under the
763 FFC. 763 FFC.
Failing Item: Failing Item:
v EXTERNAL_CLOCK v EXTERNAL_CLOCK
v FFC_764 v FFC_764
v WRAP_PLUG v WRAP_PLUG

764-296 764-296 764-3XX 764-3XX

Explanation: Problem detected with the external clock Explanation: Problem detected with the POS registers.
(SP switch).
Failing Item:
Response: Note: Refer to your SP Maintenance v FFC_764
Information for the external clock FRU part number.
v FFC_221
The wrap plug FRU part number is listed under the
763 FFC.
764-4XX 764-4XX
Failing Item:
v EXTERNAL_CLOCK Explanation: TBIC test failed.
v FFC_764 Failing Item:
v WRAP_PLUG v FFC_764
v SOFTWARE
764-297 764-297
Explanation: Problem detected with the external clock 764-5XX 764-5XX
(SP switch). Explanation: SRAM test failed.
Response: Note: Refer to your SP Maintenance Failing Item:
Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the v FFC_764
763 FFC.
Failing Item: 764-6XX 764-6XX

v EXTERNAL_CLOCK Explanation: Microprocessor test failed.

v FFC_764 Failing Item:
v WRAP_PLUG v FFC_764

596 Service request numbers

 764-7XX • 772-116

764-7XX 764-7XX 772-102 772-102

Explanation: Interrupt test failed. Explanation: An unrecoverable media error occurred.
Failing Item: Failing Item:
v FFC_764 v FFC_772

764-8XX 764-8XX 772-104 772-104

Explanation: FIFO test failed. Explanation: The motor failed to restart.
Failing Item: Failing Item:
v FFC_764 v FFC_772

764-9XX 764-9XX 772-105 772-105

Explanation: DMA engine test failed. Explanation: The drive did not become ready.
Response: Note: Refer to your SP Maintenance Failing Item:
Information for the switch cable FRU part number. v FFC_772
Failing Item:
v FFC_764 772-106 772-106
v FFC_221 Explanation: The electronics card test failed.
v SWITCH_CABLE
Failing Item:
v FFC_772
764-AX3 764-AX3
Explanation: Card wrap test failed. 772-108 772-108
Response: Note: The terminator FRU part number is Explanation: The bus test failed.
listed under the 763 FFC.
Failing Item:
Failing Item:
v FFC_772
v FFC_764
v TERMINATOR
772-110 772-110
Explanation: The media format is corrupted.
764-AX4 764-AX4
Failing Item:
Explanation: Card wrap test failed.
v FFC_772
Response: Note: Refer to your SP Maintenance
Information for the external clock FRU part number.
The wrap plug FRU part number is listed under the 772-112 772-112
763 FFC. Explanation: The diagnostic test failed.
Failing Item: Failing Item:
v SWITCH_CABLE v FFC_772
v WRAP_PLUG
772-114 772-114
764-XX2 764-XX2
Explanation: An unrecoverable hardware error.
Explanation: Bad adapter card. (except for SRN
764-282) Failing Item:
v FFC_772
Response: Replace the SP Switch MX Adapter.
Failing Item: 772-116 772-116
v FFC_764
Explanation: A protocol error.
Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure

Service request numbers 597

772-117 • 772-136

they are all compatible. If you do not find a problem,

772-129 772-129
call your support person.
Explanation: Error log analysis indicates a SCSI bus
Failing Item:
problem.
v FFC_772
Failing Item:
v FFC_190
772-117 772-117
v FFC_B88
Explanation: A write-protect error occurred.
v FFC_772
Failing Item: v SOFTWARE
v FFC_772
772-130 772-130
772-118 772-118
Explanation: Error log analysis indicates a problem
Explanation: A SCSI command time-out occurred. reported by the disk drive's self-monitoring function.

Failing Item: Failing Item:

v FFC_772 v FFC_772
v FFC_B88
772-132 772-132
772-120 772-120 Explanation: A disk drive hardware error occurred.
Explanation: A SCSI busy or command error. Failing Item:
Failing Item: v FFC_772
v FFC_772
772-133 772-133
772-122 772-122 Explanation: Use the Subsystem Service Guide to
Explanation: A SCSI reservation conflict error. complete diagnosis.

Failing Item: Failing Item:

v FFC_772 v SSSS

772-124 772-124 772-134 772-134

Explanation: A SCSI check condition error occurred. Explanation: The adapter failed to configure.

Failing Item: Failing Item:

v FFC_772 v FFC_B88
v SOFTWARE
772-126 772-126
772-135 772-135
Explanation: A software error was caused by a
hardware failure. Explanation: The device failed to configure.
Failing Item: Failing Item:
v FFC_772 v FFC_772
v FFC_B88 v FFC_B88
v SOFTWARE
772-128 772-128
Explanation: The error log analysis indicates a 772-136 772-136
hardware failure. Explanation: The certify operation failed.
Failing Item: Failing Item:
v FFC_190 v FFC_772
v FFC_B88
v FFC_772
v SOFTWARE

598 Service request numbers

 772-137 • 773-118

772-137 772-137 773-106 773-106

Explanation: Unit attention condition has occurred on Explanation: The electronics card test failed.
the Send Diagnostic command.
Failing Item:
Failing Item: v FFC_773
v FFC_772
v FFC_B88 773-108 773-108
v FFC_190
Explanation: The bus test failed.
Failing Item:
772-138 772-138
v FFC_773
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
temperature. 773-110 773-110

Response: Check to be sure none of the air passages Explanation: The media format is corrupted.
in the system covers are blocked, that no other system Failing Item:
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution. v FFC_773

Failing Item:
773-112 773-112
v FFC_772
Explanation: The diagnostic test failed.
772-140 772-140 Failing Item:
Explanation: Error log analysis indicates poor signal v FFC_773
quality.
Failing Item: 773-114 773-114

v FFC_199 Explanation: An unrecoverable hardware error.

v FFC_B88 Failing Item:
v FFC_772 v FFC_773

772-640 772-640 773-116 773-116

Explanation: Error log analysis indicates a path error. Explanation: A protocol error.
Response: Use MAP0285 : Multipath I/O (MPIO) Response: Check the levels of the device, adapter,
problem resolution. diagnostic software, and application software to be sure
they are all compatible. If you do not find a problem,
773-102 773-102 call your support person.

Explanation: An unrecoverable media error occurred. Failing Item:

v FFC_773
Failing Item:
v FFC_773
773-117 773-117

773-104 773-104 Explanation: A write-protect error occurred.

Explanation: The motor failed to restart. Failing Item:

v FFC_773
Failing Item:
v FFC_773
773-118 773-118

773-105 773-105 Explanation: A SCSI command time-out occurred.

Explanation: The drive did not become ready. Failing Item:

v FFC_773
Failing Item:
v FFC_B88
v FFC_773

Service request numbers 599

773-120 • 773-138

773-120 773-120 773-132 773-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_773 v FFC_773

773-122 773-122 773-133 773-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
complete diagnosis.
Failing Item:
v FFC_773 Failing Item:
v SSSS
773-124 773-124
773-134 773-134
Explanation: A SCSI check condition error occurred.
Explanation: The adapter failed to configure.
Failing Item:
v FFC_773 Failing Item:
v FFC_B88
773-126 773-126 v SOFTWARE

Explanation: A software error was caused by a

hardware failure. 773-135 773-135

Failing Item: Explanation: The device failed to configure.

v FFC_773 Failing Item:
v FFC_B88 v FFC_773
v FFC_B88
773-128 773-128 v SOFTWARE
Explanation: The error log analysis indicates a
hardware failure. 773-136 773-136
Failing Item: Explanation: The certify operation failed.
v FFC_190 Failing Item:
v FFC_B88 v FFC_773
v FFC_773
v SOFTWARE 773-137 773-137
Explanation: Unit attention condition has occurred on
773-129 773-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem.
v FFC_773
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_773 773-138 773-138
v SOFTWARE
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
773-130 773-130 temperature.
Explanation: Error log analysis indicates a problem Response: Check to be sure none of the air passages
reported by the disk drive's self-monitoring function. in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
Failing Item:
MAP0210 : General problem resolution.
v FFC_773
Failing Item:

600 Service request numbers

 773-140 • 774-124

v FFC_773
774-112 774-112
Explanation: The diagnostic test failed.
773-140 773-140
Failing Item:
Explanation: Error log analysis indicates poor signal
quality. v FFC_774

Failing Item:
774-114 774-114
v FFC_199
v FFC_B88 Explanation: An unrecoverable hardware error.
v FFC_773 Failing Item:
v FFC_774
773-640 773-640
Explanation: Error log analysis indicates a path error. 774-116 774-116

Response: Use MAP0285 : Multipath I/O (MPIO) Explanation: A protocol error.

problem resolution. Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure
774-102 774-102 they are all compatible. If you do not find a problem,
call your support person.
Explanation: An unrecoverable media error occurred.
Failing Item:
Failing Item:
v FFC_774
v FFC_774

774-117 774-117
774-104 774-104
Explanation: A write-protect error occurred.
Explanation: The motor failed to restart.
Failing Item:
Failing Item:
v FFC_774
v FFC_774

774-118 774-118
774-105 774-105
Explanation: A SCSI command time-out occurred.
Explanation: The drive did not become ready.
Failing Item:
Failing Item:
v FFC_774
v FFC_774
v FFC_B88

774-106 774-106
774-120 774-120
Explanation: The electronics card test failed.
Explanation: A SCSI busy or command error.
Failing Item:
Failing Item:
v FFC_774
v FFC_774

774-108 774-108
774-122 774-122
Explanation: The bus test failed.
Explanation: A SCSI reservation conflict error.
Failing Item:
Failing Item:
v FFC_774
v FFC_774

774-110 774-110
774-124 774-124
Explanation: The media format is corrupted.
Explanation: A SCSI check condition error occurred.
Failing Item:
Failing Item:
v FFC_774
v FFC_774

Service request numbers 601

774-126 • 774-640

v SOFTWARE
774-126 774-126
Explanation: A software error was caused by a
774-135 774-135
hardware failure.
Explanation: The device failed to configure.
Failing Item:
v FFC_774 Failing Item:
v FFC_B88 v FFC_774
v FFC_B88
774-128 774-128 v SOFTWARE

Explanation: The error log analysis indicates a

hardware failure. 774-136 774-136

Failing Item: Explanation: The certify operation failed.

v FFC_190 Failing Item:
v FFC_B88 v FFC_774
v FFC_774
v SOFTWARE 774-137 774-137
Explanation: Unit attention condition has occurred on
774-129 774-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem. v FFC_774
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_774 774-138 774-138
v SOFTWARE Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
774-130 774-130 temperature.

Explanation: Error log analysis indicates a problem Response: Check to be sure none of the air passages
reported by the disk drive's self-monitoring function. in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
Failing Item: MAP0210 : General problem resolution.
v FFC_774
Failing Item:
v FFC_774
774-132 774-132
Explanation: A disk drive hardware error occurred. 774-140 774-140
Failing Item: Explanation: Error log analysis indicates poor signal
v FFC_774 quality.
Failing Item:
774-133 774-133 v FFC_199
Explanation: Use the Subsystem Service Guide to v FFC_B88
complete diagnosis. v FFC_774
Failing Item:
v SSSS 774-640 774-640
Explanation: Error log analysis indicates a path error.
774-134 774-134
Response: Use MAP0285 : Multipath I/O (MPIO)
Explanation: The adapter failed to configure. problem resolution.
Failing Item:
v FFC_B88

602 Service request numbers

 776-101 • 776-301

776-101 776-101 776-201 776-201

Explanation: External Test Failure. Explanation: Configuration Register Test Failure.
Failing Item: Failing Item:
v FFC_D46 v FFC_776
v FFC_221
776-102 776-102
Explanation: External Test Failure. 776-202 776-202

Failing Item: Explanation: Wrap Test Failure.

v FFC_240 Failing Item:
v FFC_776
776-103 776-103 v FFC_221
Explanation: I/O Test Failure.
776-203 776-203
Failing Item:
v FFC_776 Explanation: Wrap Test Failure.
Failing Item:
776-104 776-104 v FFC_D46
Explanation: Adapter On-card Test Failure. v FFC_776

Failing Item:
776-204 776-204
v FFC_776
v FFC_221 Explanation: Connect Test Failure.
Failing Item:
776-105 776-105 v FFC_776
Explanation: Wrap Test Failure. v FFC_221

Failing Item:
776-205 776-205
v FFC_776
Explanation: External Test Failure.
776-106 776-106 Response: Run advanced diagnostics with wrap test
for this resource to obtain correct problem isolation.
Explanation: Enhanced error handling failure on bus.
Use MAP0210 : General problem resolution.
Failing Item:
Failing Item:
v FFC_776
v FFC_D46
v FFC_776
776-107 776-107
Explanation: Enhanced error handling failure on Eads 776-206 776-206
chip.
Explanation: Wrap Test Failure.
Failing Item:
Failing Item:
v FFC_776
v FFC_776
v FFC_221
776-108 776-108
Explanation: Enhanced error handling failure on
776-301 776-301
adapter.
Explanation: External Test Failure.
Failing Item:
v FFC_776 Failing Item:
v FFC_D46
v FFC_240
v FFC_776

Service request numbers 603

776-302 • 776-415

v FFC_D46
776-302 776-302
v FFC_776
Explanation: External Test Failure.
v FFC_221
Response: Run advanced diagnostics with wrap test
for this resource to obtain correct problem isolation.
776-404 776-404
Failing Item:
Explanation: Connect Test Failure.
v FFC_D46
Failing Item:
v FFC_776
v FFC_240
v FFC_221
v FFC_D46
v FFC_776
776-303 776-303
v FFC_221
Explanation: External Test Failure.
Response: Run advanced diagnostics with wrap test 776-405 776-405
for this resource to obtain correct problem isolation.
Explanation: Wrap Test Failure.
Failing Item:
Failing Item:
v FFC_240
v FFC_240
v FFC_D46
v FFC_D46
v FFC_776
v FFC_776
v FFC_221
776-304 776-304
Explanation: Connect Wrap Test Failure.
776-406 776-406
Failing Item:
Explanation: Wrap Test Failure.
v FFC_D46
Failing Item:
v FFC_776
v FFC_240
v FFC_221
v FFC_D46
v FFC_776
776-305 776-305
v FFC_221
Explanation: Wrap Test Failure.
Failing Item: 776-414 776-414
v FFC_D46
Explanation: Connect Test Failure. This failure occurs
v FFC_776 if not connected to a functional Token-Ring network.
v FFC_221
Response: Run advanced diagnostics for this resource
to obtain correct problem isolation.
776-306 776-306
Failing Item:
Explanation: Wrap Test Failure. v FFC_240
Failing Item: v FFC_D46
v FFC_D46 v FFC_776
v FFC_776 v FFC_221
v FFC_221
776-415 776-415
776-401 776-401 Explanation: Wrap Test Failure. This failure occurs if
Explanation: External Test Failure. not connected to a functional Token-Ring network.

Response: Run advanced diagnostics with wrap test Response: Run advanced diagnostics for this resource
for this resource to obtain correct problem isolation. to obtain correct problem isolation.

Failing Item: Failing Item:

v FFC_240 v FFC_240

604 Service request numbers

 776-416 • 77C-104

v FFC_D46
776-706 776-706
v FFC_776
Explanation: ELA indicates a command write failure
v FFC_221
occurred.
Failing Item:
776-416 776-416
v FFC_776
Explanation: Wrap Test Failure. This failure occurs if
not connected to a functional Token-Ring network.
776-707 776-707
Response: Run advanced diagnostics for this resource
to obtain correct problem isolation. Explanation: ELA indicates an internal adapter error
has occurred.
Failing Item:
Failing Item:
v FFC_240
v FFC_776
v FFC_D46
v FFC_776
778-002 778-002
v FFC_221
Explanation: Software error.
776-701 776-701 Failing Item:
Explanation: ELA indicates an adapter error occurred. v SOFTWARE
v FFC_778
Failing Item:
v FFC_776
778-301 778-301

776-702 776-702 Explanation: Adapter failure.

Explanation: ELA indicates an adapter check occurred. Failing Item:

v FFC_778
Failing Item:
v FFC_221
v FFC_776
v FFC_221
778-E01 778-E01

776-703 776-703 Explanation: Software error.

Explanation: ELA indicates a DMA failure occurred. Failing Item:

v SOFTWARE
Failing Item:
v FFC_778
v FFC_776
v FFC_221
778-E02 778-E02

776-704 776-704 Explanation: Adapter failure.

Explanation: ELA indicates a PCI bus failure occurred. Failing Item:

v FFC_778
Failing Item:
v FFC_221
v FFC_776
v FFC_221
77C-102 77C-102

776-705 776-705 Explanation: An unrecoverable media error occurred.

Explanation: ELA indicates a Programmed I/O failure Failing Item:

occurred. v FFC_77C
Failing Item:
v FFC_776 77C-104 77C-104
v FFC_221 Explanation: The motor failed to restart.
Failing Item:
v FFC_77C

Service request numbers 605

77C-105 • 77C-129

77C-105 77C-105 77C-118 77C-118

Explanation: The drive did not become ready. Explanation: A SCSI command time-out occurred.
Failing Item: Failing Item:
v FFC_77C v FFC_77C
v FFC_B88
77C-106 77C-106
Explanation: The electronics card test failed. 77C-120 77C-120

Failing Item: Explanation: A SCSI busy or command error.

v FFC_77C Failing Item:
v FFC_77C
77C-108 77C-108
Explanation: The bus test failed. 77C-122 77C-122

Failing Item: Explanation: A SCSI reservation conflict error.

v FFC_77C Failing Item:
v FFC_77C
77C-110 77C-110
Explanation: The media format is corrupted. 77C-124 77C-124

Failing Item: Explanation: A SCSI check condition error occurred.

v FFC_77C Failing Item:
v FFC_77C
77C-112 77C-112
Explanation: The diagnostic test failed. 77C-126 77C-126

Failing Item: Explanation: A software error was caused by a

hardware failure.
v FFC_77C
Failing Item:
77C-114 77C-114 v FFC_77C
v FFC_B88
Explanation: An unrecoverable hardware error.
Failing Item:
77C-128 77C-128
v FFC_77C
Explanation: The error log analysis indicates a
hardware failure.
77C-116 77C-116
Failing Item:
Explanation: A protocol error.
v FFC_190
Response: Check the levels of the device, adapter, v FFC_B88
diagnostic software, and application software to be sure
v FFC_77C
they are all compatible. If you do not find a problem,
call your support person. v SOFTWARE

Failing Item:
77C-129 77C-129
v FFC_77C
Explanation: Error log analysis indicates a SCSI bus
problem.
77C-117 77C-117
Failing Item:
Explanation: A write-protect error occurred.
v FFC_190
Failing Item:
v FFC_B88
v FFC_77C
v FFC_77C
v SOFTWARE

606 Service request numbers

 77C-130 • 780-113

77C-130 77C-130 77C-138 77C-138

Explanation: Error log analysis indicates a problem Explanation: Error log analysis indicates that the disk
reported by the disk drive's self-monitoring function. drive is operating at a higher than recommended
temperature.
Failing Item:
v FFC_77C Response: Check to be sure none of the air passages
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
77C-132 77C-132 MAP0210 : General problem resolution.
Explanation: A disk drive hardware error occurred. Failing Item:
Failing Item: v FFC_77C
v FFC_77C
77C-140 77C-140
77C-133 77C-133 Explanation: Error log analysis indicates poor signal
Explanation: Use the Subsystem Service Guide to quality.
complete diagnosis. Failing Item:
Failing Item: v FFC_199
v SSSS v FFC_B88
v FFC_77C
77C-134 77C-134
Explanation: The adapter failed to configure. 77C-640 77C-640

Failing Item: Explanation: Error log analysis indicates a path error.

v FFC_B88 Response: Use MAP0285 : Multipath I/O (MPIO)

v SOFTWARE problem resolution.

77C-135 77C-135 780-101 780-101

Explanation: The device failed to configure. Explanation: Adapter logic test failure.

Failing Item: Failing Item:

v FFC_77C v FFC_780

v FFC_B88 v FFC_227

v SOFTWARE
780-102 780-102
77C-136 77C-136 Explanation: Adapter logic test failure.
Explanation: The certify operation failed. Failing Item:
Failing Item: v FFC_780
v FFC_77C
780-109 780-109
77C-137 77C-137 Explanation: Adapter channel Input/Output test
failure.
Explanation: Unit attention condition has occurred on
the Send Diagnostic command. Failing Item:
Failing Item: v FFC_780
v FFC_77C
v FFC_B88 780-113 780-113

v FFC_190 Explanation: Adapter Serial Communication

Controller (SCC) test failure.
Failing Item:
v FFC_780

Service request numbers 607

780-114 • 780-260

780-114 780-114 780-190 780-190

Explanation: Adapter logic test failure. Explanation: The adapter hardware failed.
Failing Item: Failing Item:
v FFC_780 v FFC_780
v FFC_227
780-210 780-210
780-120 780-120 Explanation: An error was found on the adapter.
Explanation: Adapter could not be detected or Failing Item:
configured.
v FFC_780
Failing Item: v FFC_185
v FFC_780
v FFC_227 780-211 780-211
v SOFTWARE
Explanation: The adapter card POST test failed.
Failing Item:
780-140 780-140
v FFC_780
Explanation: An error was found with the X.21
v FFC_227
interface adapter cable.
Failing Item:
780-230 780-230
v FFC_271
Explanation: The adapter card hardware failed.
v FFC_780
Failing Item:
780-150 780-150 v FFC_780

Explanation: An error was found with the X.24

interface adapter cable. 780-232 780-232

Failing Item: Explanation: The adapter card hardware failed.

v FFC_272 Failing Item:
v FFC_780 v FFC_780
v FFC_227
780-160 780-160
Explanation: An error was found with the X.35 780-240 780-240
interface adapter cable. Explanation: The adapter card hardware failed.
Failing Item: Failing Item:
v FFC_273 v FFC_780
v FFC_780
780-250 780-250
780-170 780-170
Explanation: An error was found on the adapter.
Explanation: The adapter hardware failed.
Failing Item:
Failing Item: v FFC_185
v FFC_780 v FFC_780

780-180 780-180 780-260 780-260

Explanation: The adapter hardware failed. Explanation: The adapter card hardware failed.
Failing Item: Failing Item:
v FFC_780 v FFC_780

608 Service request numbers

 780-270 • 781-103

780-270 780-270 780-400 780-400

Explanation: The adapter card hardware failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_780 Failing Item:
v FFC_780
780-280 780-280 v FFC_227

Explanation: The adapter card hardware failed.

780-700 780-700
Failing Item:
Explanation: The adapter failed to configure.
v FFC_780
Failing Item:
780-290 780-290 v FFC_780
v FFC_227
Explanation: The adapter card hardware failed.
v SOFTWARE
Failing Item:
v FFC_780
780-720 780-720
Explanation: Cable wrap test failed.
780-300 780-300
Failing Item:
Explanation: An adapter error was found during error
log analysis. v FFC_780

Failing Item:
780-721 780-721
v FFC_780
Explanation: Port wrap test failed.
780-310 780-310 Failing Item:
Explanation: An adapter error was found during error v FFC_780
log analysis.
Failing Item: 780-722 780-722
v FFC_780 Explanation: Cable wrap test failed.
v FFC_185 Failing Item:
v FFC_780
780-320 780-320
Explanation: An adapter error was found during error 781-101 781-101
log analysis.
Explanation: ROS POST adapter software initialization
Failing Item: error.
v FFC_780 Failing Item:
v FFC_227 v FFC_781
v FFC_227
780-330 780-330
Explanation: Error log analysis indicates a hardware 781-102 781-102
problem.
Explanation: Extended DRAM SIP test failed.
Failing Item:
Failing Item:
v FFC_780
v FFC_781
v FFC_227

781-103 781-103
Explanation: ROS checksum test failed.
Failing Item:
v FFC_781

Service request numbers 609

781-104 • 781-121

781-104 781-104 781-113 781-113

Explanation: Adapter download diagnostics failed Explanation: External wrap test failed.
Failing Item: Failing Item:
v FFC_781 v FFC_781
v FFC_227
781-114 781-114
781-105 781-105 Explanation: Twin tail logic test failed.
Explanation: Memory size test failed. Failing Item:
Failing Item: v FFC_781
v FFC_781 v FFC_227
v FFC_227
781-116 781-116
781-106 781-106 Explanation: The RS232 cable wrap test failed.
Explanation: Interface ID test failed. Failing Item:
Failing Item: v FFC_254
v FFC_781
v FFC_227 781-117 781-117
Explanation: The RS422A cable wrap test failed.
781-107 781-107
Failing Item:
Explanation: EIB ID test failed. v FFC_253
Failing Item:
v FFC_781 781-118 781-118
v FFC_227 Explanation: The V.35 cable wrap test failed.
Failing Item:
781-108 781-108
v FFC_257
Explanation: ROS version test failed.
Failing Item: 781-119 781-119
v FFC_781 Explanation: The X.21 cable wrap test failed.
v FFC_227
Failing Item:
v FFC_260
781-109 781-109
Explanation: DUSCC register test failed. 781-120 781-120
Failing Item: Explanation: The adapter was not detected or could
v FFC_781 not be configured. test failed.
Failing Item:
781-111 781-111 v FFC_781
Explanation: DMA register test failed. v FFC_227
Failing Item: v SOFTWARE
v FFC_781
781-121 781-121
781-112 781-112 Explanation: The 4-port jumper cable assembly wrap
test failed.
Explanation: X.21 PAL test failed.
Failing Item:
Failing Item:
v FFC_781
v FFC_781
v FFC_227

610 Service request numbers

 781-200 • 781-720

v SOFTWARE
781-505 781-505
Explanation: Adapter hardware failure.
781-200 781-200
Failing Item:
Explanation: The error log analysis indicates the
adapter failed. v FFC_B71
v FFC_B69
Failing Item:
v FFC_781
781-506 781-506

781-221 781-221 Explanation: Adapter hardware failure.

Explanation: The error log analysis indicates the Failing Item:

adapter hardware failed. v FFC_B72
Failing Item: v FFC_B69
v FFC_781
v FFC_227 781-507 781-507
Explanation: Adapter hardware failure.
781-231 781-231 Failing Item:
Explanation: No interface card detected. v FFC_B73
Failing Item: v FFC_B69
v FFC_227
781-508 781-508
781-501 781-501 Explanation: Adapter hardware failure.
Explanation: The power-on self-test (POST) failed. Failing Item:
Failing Item: v FFC_B74
v FFC_B77 v FFC_B69
v FFC_B69
v FFC_227 781-516 781-516
Explanation: Adapter Test Failure.
781-502 781-502 Failing Item:
Explanation: The memory module failed. v FFC_B77
Failing Item: v FFC_B69
v FFC_B77
781-517 781-517
781-503 781-503 Explanation: Adapter Test Failure.
Explanation: Adapter hardware failure. Failing Item:
Failing Item: v FFC_B69
v FFC_781 v FFC_B77
v FFC_227
781-720 781-720
781-504 781-504 Explanation: 4-port multiprotocol cable
Explanation: Adapter hardware failure. Failing Item:
Failing Item: v FFC_258
v FFC_B69 v FFC_781

Service request numbers 611

783-110 • 783-220

783-110 783-110 783-170 783-170

Explanation: The Reserve command failed. Explanation: The Read, Write and Compare test failed.
Failing Item: Failing Item:
v FFC_783 v FFC_783
v FFC_B88
783-120 783-120 v MEDIA
Explanation: The Inquiry command failed.
783-180 783-180
Failing Item:
v FFC_783 Explanation: The Load command failed.
Failing Item:
783-130 783-130 v FFC_783
Explanation: The Load command failed. v MEDIA

Failing Item:
783-185 783-185
v FFC_783
v MEDIA Explanation: The Unload command failed.
Failing Item:
783-135 783-135 v FFC_783
Explanation: The Unload command failed. v MEDIA

Failing Item:
783-190 783-190
v FFC_783
v MEDIA Explanation: The Mode Select command failed.
Failing Item:
783-140 783-140 v FFC_783
Explanation: The Mode Select command failed.
783-200 783-200
Failing Item:
v FFC_783 Explanation: The Test Unit Ready command failed.
Failing Item:
783-150 783-150 v FFC_783
Explanation: The Test Unit Ready command failed. v MEDIA

Failing Item:
783-210 783-210
v FFC_783
v MEDIA Explanation: The device configuration failed.
Failing Item:
783-160 783-160 v FFC_783
Explanation: The Send Diagnostic command failed. v FFC_B88

Failing Item:
783-220 783-220
v FFC_783
v MEDIA Explanation: The Release command failed.
Failing Item:
783-169 783-169 v FFC_783
Explanation: The Send Diagnostic command failed.
Failing Item:
v FFC_783
v MEDIA

612 Service request numbers

 783-230 • 783-418

783-230 783-230 783-413 783-413

Explanation: The Request Sense command failed. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_783 v FFC_783
v FFC_B88
783-240 783-240 v SOFTWARE
Explanation: The Openx command failed.
783-414 783-414
Failing Item:
v FFC_783 Explanation: A reservation conflict occurred.
Failing Item:
783-300 783-300 v FFC_783
Explanation: The device configuration failed. v FFC_B88
v SOFTWARE
Failing Item:
v FFC_783
783-415 783-415
v SOFTWARE
Explanation: A reservation conflict occurred.
783-310 783-310 Failing Item:
Explanation: SCSI adapter configuration failed. v FFC_783
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_B88
v FFC_783
783-416 783-416
v SOFTWARE
Explanation: A reservation conflict occurred.
783-320 783-320 Failing Item:
Explanation: Error log analysis indicates a failure. v FFC_783
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_783
v MEDIA
783-417 783-417

783-411 783-411 Explanation: A reservation conflict occurred.

Explanation: A reservation conflict occurred. Failing Item:

v FFC_783
Failing Item:
v FFC_B88
v FFC_783
v SOFTWARE
v FFC_B88
v SOFTWARE
783-418 783-418

783-412 783-412 Explanation: A reservation conflict occurred.

Explanation: A reservation conflict occurred. Failing Item:

v FFC_783
Failing Item:
v FFC_B88
v FFC_783
v SOFTWARE
v FFC_B88
v SOFTWARE

Service request numbers 613

783-419 • 783-518

783-419 783-419 783-512 783-512

Explanation: A reservation conflict occurred. Explanation: The drive returned bad or non-extended
sense data.
Failing Item:
v FFC_783 Failing Item:
v FFC_B88 v FFC_783
v SOFTWARE v FFC_B88

783-420 783-420 783-513 783-513

Explanation: A reservation conflict occurred. Explanation: The drive returned bad or non-extended
sense data.
Failing Item:
Failing Item:
v FFC_783
v FFC_783
v FFC_B88
v FFC_B88
v SOFTWARE

783-514 783-514
783-421 783-421
Explanation: The drive returned bad or non-extended
Explanation: A reservation conflict occurred.
sense data.
Failing Item:
Failing Item:
v FFC_783
v FFC_783
v FFC_B88
v FFC_B88
v SOFTWARE

783-515 783-515
783-422 783-422
Explanation: The drive returned bad or non-extended
Explanation: A reservation conflict occurred. sense data.
Failing Item: Failing Item:
v FFC_783 v FFC_783
v FFC_B88 v FFC_B88
v SOFTWARE
783-516 783-516
783-423 783-423
Explanation: The drive returned bad or non-extended
Explanation: A reservation conflict occurred. sense data.

Failing Item: Failing Item:

v FFC_783 v FFC_783
v FFC_B88 v FFC_B88
v SOFTWARE
783-517 783-517
783-511 783-511 Explanation: The drive returned bad or non-extended
Explanation: The drive returned bad or non-extended sense data.
sense data. Failing Item:
Failing Item: v FFC_783
v FFC_783 v FFC_B88
v FFC_B88
783-518 783-518
Explanation: The drive returned bad or non-extended
sense data.
Failing Item:

614 Service request numbers

 783-519 • 783-617

v FFC_783
783-612 783-612
v FFC_B88
Explanation: An adapter or bus I/O error occurred.

783-519 783-519 Failing Item:

v FFC_783
Explanation: The drive returned bad or non-extended
sense data. v FFC_B88
v SOFTWARE
Failing Item:
v FFC_783
783-613 783-613
v FFC_B88
Explanation: An adapter or bus I/O error occurred.
783-520 783-520 Failing Item:
Explanation: The drive returned bad or non-extended v FFC_783
sense data. v FFC_B88
Failing Item: v SOFTWARE
v FFC_783
v FFC_B88 783-614 783-614
Explanation: An adapter or bus I/O error occurred.
783-521 783-521 Failing Item:
Explanation: The drive returned bad or non-extended v FFC_783
sense data. v FFC_B88
Failing Item: v SOFTWARE
v FFC_783
v FFC_B88 783-615 783-615
Explanation: An adapter or bus I/O error occurred.
783-522 783-522
Failing Item:
Explanation: The drive returned bad or non-extended v FFC_783
sense data.
v FFC_B88
Failing Item: v SOFTWARE
v FFC_783
v FFC_B88 783-616 783-616
Explanation: An adapter or bus I/O error occurred.
783-523 783-523
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_783
sense data.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_783
v FFC_B88
783-617 783-617
Explanation: An adapter or bus I/O error occurred.
783-611 783-611
Failing Item:
Explanation: An adapter or bus I/O error occurred.
v FFC_783
Failing Item:
v FFC_B88
v FFC_783
v SOFTWARE
v FFC_B88
v SOFTWARE

Service request numbers 615

783-618 • 783-716

783-618 783-618 783-711 783-711

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_783 v FFC_783
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

783-619 783-619 783-712 783-712

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_783 v FFC_783
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

783-620 783-620 783-713 783-713

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_783 v FFC_783
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

783-621 783-621 783-714 783-714

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_783 v FFC_783
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

783-622 783-622 783-715 783-715

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_783 v FFC_783
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

783-623 783-623 783-716 783-716

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_783 v FFC_783
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

616 Service request numbers

 783-717 • 784-112

783-717 783-717 783-723 783-723

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_783 v FFC_783
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

783-718 783-718 784-102 784-102

Explanation: A device timeout error occurred. Explanation: An unrecoverable media error occurred.
Failing Item: Failing Item:
v FFC_783 v FFC_784
v FFC_B88
v SOFTWARE 784-104 784-104
Explanation: The motor failed to restart.
783-719 783-719
Failing Item:
Explanation: A device timeout error occurred. v FFC_784
Failing Item:
v FFC_783 784-105 784-105
v FFC_B88 Explanation: The drive did not become ready.
v SOFTWARE
Failing Item:
v FFC_784
783-720 783-720
Explanation: A device timeout error occurred. 784-106 784-106
Failing Item: Explanation: The electronics card test failed.
v FFC_783
Failing Item:
v FFC_B88
v FFC_784
v SOFTWARE

784-108 784-108
783-721 783-721
Explanation: The bus test failed.
Explanation: A device timeout error occurred.
Failing Item:
Failing Item:
v FFC_784
v FFC_783
v FFC_B88
784-110 784-110
v SOFTWARE
Explanation: The media format is corrupted.

783-722 783-722 Failing Item:

v FFC_784
Explanation: A device timeout error occurred.
Failing Item:
784-112 784-112
v FFC_783
Explanation: The diagnostic test failed.
v FFC_B88
v SOFTWARE Failing Item:
v FFC_784

Service request numbers 617

784-114 • 784-134

v FFC_B88
784-114 784-114
Explanation: An unrecoverable hardware error.
784-128 784-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_784 hardware failure.
Failing Item:
784-116 784-116
v FFC_190
Explanation: A protocol error. v FFC_B88
Response: Check the levels of the device, adapter, v FFC_784
diagnostic software, and application software to be sure v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
784-129 784-129
Failing Item:
Explanation: Error log analysis indicates a SCSI bus
v FFC_784
problem.
Failing Item:
784-117 784-117
v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item: v FFC_784
v FFC_784 v SOFTWARE

784-118 784-118 784-130 784-130

Explanation: A SCSI command time-out occurred. Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_784 Failing Item:
v FFC_B88 v FFC_784

784-120 784-120 784-132 784-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_784 v FFC_784

784-122 784-122 784-133 784-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
complete diagnosis.
Failing Item:
v FFC_784 Failing Item:
v SSSS
784-124 784-124
784-134 784-134
Explanation: A SCSI check condition error occurred.
Explanation: The adapter failed to configure.
Failing Item:
v FFC_784 Failing Item:
v FFC_B88
784-126 784-126 v SOFTWARE

Explanation: A software error was caused by a

hardware failure.
Failing Item:
v FFC_784

618 Service request numbers

 784-135 • 785-151

784-135 784-135 785-111 785-111

Explanation: The device failed to configure. Explanation: Could not do the test because the device
driver detected a hardware error.
Failing Item:
v FFC_784 Failing Item:
v FFC_B88 v FFC_785
v SOFTWARE v FFC_227

784-136 784-136 785-114 785-114

Explanation: The certify operation failed. Explanation: The register verification test failed.

Failing Item: Failing Item:

v FFC_784 v FFC_785

784-137 784-137 785-121 785-121

Explanation: Unit attention condition has occurred on Explanation: Could not do the test because the device
the Send Diagnostic command. driver detected a hardware error.

Failing Item: Failing Item:

v FFC_784 v FFC_785
v FFC_B88 v FFC_227
v FFC_190
785-122 785-122
784-138 784-138 Explanation: The data wrap communication test
failed.
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended Failing Item:
temperature. v FFC_785
Response: Check to be sure none of the air passages v FFC_227
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
785-123 785-123
MAP0210 : General problem resolution.
Explanation: The modem control line test failed.
Failing Item:
v FFC_784 Failing Item:
v FFC_785
784-140 784-140 v FFC_227

Explanation: Error log analysis indicates poor signal

quality. 785-124 785-124

Failing Item: Explanation: The memory test failed.

v FFC_199 Failing Item:
v FFC_B88 v FFC_785
v FFC_784
785-151 785-151
784-640 784-640 Explanation: Could not do the test because the device
Explanation: Error log analysis indicates a path error. driver detected a hardware error.

Response: Use MAP0285 : Multipath I/O (MPIO) Failing Item:

problem resolution. v FFC_785
v FFC_D57

Service request numbers 619

785-152 • 785-273

785-152 785-152 785-183 785-183

Explanation: The data wrap communication test Explanation: The modem control line test failed.
failed.
Failing Item:
Failing Item: v FFC_261
v FFC_785
v FFC_D57 785-251 785-251
Explanation: Could not perform because the device
785-153 785-153 driver detected a hardware error.
Explanation: The modem control line test failed. Failing Item:
Failing Item: v FFC_785
v FFC_785 v FFC_D57
v FFC_D57
785-252 785-252
785-171 785-171 Explanation: The data wrap communication test
Explanation: Could not do the test because the device failed.
driver detected a hardware error. Failing Item:
Failing Item: v FFC_785
v FFC_259 v FFC_D57

785-172 785-172 785-253 785-253

Explanation: The data wrap communication test Explanation: The modem control line test failed.
failed.
Failing Item:
Failing Item: v FFC_785
v FFC_259 v FFC_D57

785-173 785-173 785-271 785-271

Explanation: The modem control line test failed. Explanation: Could not perform because the device
Failing Item: driver detected a hardware error.
v FFC_259 Failing Item:
v FFC_785
785-181 785-181 v FFC_D57
Explanation: Could not do the test because the device
driver detected a hardware error. 785-272 785-272
Failing Item: Explanation: The data wrap communication test
v FFC_261 failed.
Failing Item:
785-182 785-182 v FFC_785
Explanation: The data wrap communication test v FFC_D57
failed.
Failing Item: 785-273 785-273
v FFC_261 Explanation: The modem control line test failed.
Failing Item:
v FFC_785
v FFC_D57

620 Service request numbers

 785-281 • 785-905

v SOFTWARE
785-281 785-281
v FFC_785
Explanation: Could not perform because the device
driver detected a hardware error.
785-902 785-902
Failing Item:
Explanation: An unexpected error occurred that can
v FFC_785
be attributed to software or hardware.
v FFC_D57
Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or
785-282 785-282 if the original SRN was not obtained from disk or a
Explanation: The data wrap communication test network based diagnostics, use MAP0210 : General
failed. problem resolution with a FFC of 785; otherwise,
suspect a software problem.
Failing Item:
Failing Item:
v FFC_785
v SOFTWARE
v FFC_D57
v FFC_785

785-283 785-283
785-903 785-903
Explanation: The modem control line test failed.
Explanation: An unexpected error occurred that can
Failing Item: be attributed to software or hardware.
v FFC_785
Response: Run diagnostics from a source other than
v FFC_D57 from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
785-481 785-481 network based diagnostics, use MAP0210 : General
problem resolution with a FFC of 785; otherwise,
Explanation: Could not do the test because the device suspect a software problem.
driver detected a hardware error.
Failing Item:
Failing Item: v SOFTWARE
v FFC_D57 v FFC_785

785-482 785-482 785-904 785-904

Explanation: The data wrap communication test Explanation: An unexpected error occurred that can
failed. be attributed to software or hardware.
Failing Item: Response: Run diagnostics from a source other than
v FFC_D57 from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 : General
785-483 785-483
problem resolution with a FFC of 785; otherwise,
Explanation: The modem control line test failed. suspect a software problem.
Failing Item: Failing Item:
v FFC_D57 v SOFTWARE
v FFC_785
785-901 785-901
Explanation: An unexpected error occurred that can 785-905 785-905
be attributed to software or hardware. Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than be attributed to software or hardware.
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use MAP0210 : General if the original SRN was not obtained from disk or a
problem resolution with a FFC of 785; otherwise, network based diagnostics, use MAP0210 : General
suspect a software problem. problem resolution with a FFC of 785; otherwise,
Failing Item: suspect a software problem.

Service request numbers 621

785-906 • 785-913

Failing Item: problem resolution with a FFC of 785; otherwise,

v SOFTWARE suspect a software problem.
v FFC_785 Failing Item:
v SOFTWARE
785-906 785-906 v FFC_785
Explanation: An unexpected error occurred that can
be attributed to software or hardware. 785-910 785-910
Response: Run diagnostics from a source other than Explanation: An unexpected error occurred that can
from the disk or a network. If the same error occurs or be attributed to software or hardware.
if the original SRN was not obtained from disk or a
Response: Run diagnostics from a source other than
network based diagnostics, use MAP0210 : General
from the disk or a network. If the same error occurs or
problem resolution with a FFC of 785; otherwise,
if the original SRN was not obtained from disk or a
suspect a software problem.
network based diagnostics, use MAP0210 : General
Failing Item: problem resolution with a FFC of 785; otherwise,
v SOFTWARE suspect a software problem.
v FFC_785 Failing Item:
v SOFTWARE
785-907 785-907 v FFC_785
Explanation: An unexpected error occurred that can
be attributed to software or hardware. 785-911 785-911
Response: Run diagnostics from a source other than Explanation: An unexpected error occurred that can
from the disk or a network. If the same error occurs or be attributed to software or hardware.
if the original SRN was not obtained from disk or a
Response: Run diagnostics from a source other than
network based diagnostics, use MAP0210 : General
from the disk or a network. If the same error occurs or
problem resolution with a FFC of 785; otherwise,
if the original SRN was not obtained from disk or a
suspect a software problem.
network based diagnostics, use MAP0210 : General
Failing Item: problem resolution with a FFC of 785; otherwise,
v SOFTWARE suspect a software problem.
v FFC_785 Failing Item:
v SOFTWARE
785-908 785-908 v FFC_785
Explanation: An unexpected error occurred that can
be attributed to software or hardware. 785-912 785-912
Response: Run diagnostics from a source other than Explanation: An unexpected error occurred that can
from the disk or a network. If the same error occurs or be attributed to software or hardware.
if the original SRN was not obtained from disk or a
Response: Run diagnostics from a source other than
network based diagnostics, use MAP0210 : General
from the disk or a network. If the same error occurs or
problem resolution with a FFC of 785; otherwise,
if the original SRN was not obtained from disk or a
suspect a software problem.
network based diagnostics, use MAP0210 : General
Failing Item: problem resolution with a FFC of 785; otherwise,
v SOFTWARE suspect a software problem.
v FFC_785 Failing Item:
v SOFTWARE
785-909 785-909 v FFC_785
Explanation: An unexpected error occurred that can
be attributed to software or hardware. 785-913 785-913
Response: Run diagnostics from a source other than Explanation: An unexpected error occurred that can
from the disk or a network. If the same error occurs or be attributed to software or hardware.
if the original SRN was not obtained from disk or a
Response: Run diagnostics from a source other than
network based diagnostics, use MAP0210 : General
from the disk or a network. If the same error occurs or

622 Service request numbers

 785-914 • 785-920

if the original SRN was not obtained from disk or a

785-917 785-917
network based diagnostics, use MAP0210 : General
problem resolution with a FFC of 785; otherwise, Explanation: An unexpected error occurred that can
suspect a software problem. be attributed to software or hardware.
Failing Item: Response: Run diagnostics from a source other than
v SOFTWARE from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
v FFC_785
network based diagnostics, use MAP0210 : General
problem resolution with a FFC of 785; otherwise,
785-914 785-914 suspect a software problem.

Explanation: An unexpected error occurred that can Failing Item:

be attributed to software or hardware. v SOFTWARE
Response: Run diagnostics from a source other than v FFC_785
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
785-918 785-918
network based diagnostics, use MAP0210 : General
problem resolution with a FFC of 785; otherwise, Explanation: An unexpected error occurred that can
suspect a software problem. be attributed to software or hardware.
Failing Item: Response: Run diagnostics from a source other than
v SOFTWARE from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
v FFC_785
network based diagnostics, use MAP0210 : General
problem resolution with a FFC of 785; otherwise,
785-915 785-915 suspect a software problem.

Explanation: An unexpected error occurred that can Failing Item:

be attributed to software or hardware. v SOFTWARE
Response: Run diagnostics from a source other than v FFC_785
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
785-919 785-919
network based diagnostics, use MAP0210 : General
problem resolution with a FFC of 785; otherwise, Explanation: An unexpected error occurred that can
suspect a software problem. be attributed to software or hardware.
Failing Item: Response: Run diagnostics from a source other than
v SOFTWARE from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
v FFC_785
network based diagnostics, use MAP0210 : General
problem resolution with a FFC of 785; otherwise,
785-916 785-916 suspect a software problem.

Explanation: An unexpected error occurred that can Failing Item:

be attributed to software or hardware. v SOFTWARE
Response: Run diagnostics from a source other than v FFC_785
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
785-920 785-920
network based diagnostics, use MAP0210 : General
problem resolution with a FFC of 785; otherwise, Explanation: An unexpected error occurred that can
suspect a software problem. be attributed to software or hardware.
Failing Item: Response: Run diagnostics from a source other than
v SOFTWARE from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
v FFC_785
network based diagnostics, use MAP0210 : General
problem resolution with a FFC of 785; otherwise,
suspect a software problem.
Failing Item:
v SOFTWARE

Service request numbers 623

785-921 • 785-929

v FFC_785
785-925 785-925
Explanation: The adapter failed to configure.
785-921 785-921
Failing Item:
Explanation: The adapter failed to configure.
v FFC_785
Failing Item:
v SOFTWARE
v FFC_785
v SOFTWARE
785-926 785-926
Explanation: An unexpected error occurred that can
785-922 785-922
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
Response: Run diagnostics from a source other than if the original SRN was not obtained from disk or a
from the disk or a network. If the same error occurs or network based diagnostics, use MAP0210 : General
if the original SRN was not obtained from disk or a problem resolution with a FFC of 785; otherwise,
network based diagnostics, use MAP0210 : General suspect a software problem.
problem resolution with a FFC of 785; otherwise,
Failing Item:
suspect a software problem.
v SOFTWARE
Failing Item:
v FFC_785
v SOFTWARE
v FFC_785
785-927 785-927
Explanation: An unexpected error occurred that can
785-923 785-923
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
Response: Run diagnostics from a source other than if the original SRN was not obtained from disk or a
from the disk or a network. If the same error occurs or network based diagnostics, use MAP0210 : General
if the original SRN was not obtained from disk or a problem resolution with a FFC of 785; otherwise,
network based diagnostics, use MAP0210 : General suspect a software problem.
problem resolution with a FFC of 785; otherwise,
Failing Item:
suspect a software problem.
v SOFTWARE
Failing Item:
v FFC_785
v SOFTWARE
v FFC_785
785-928 785-928
Explanation: An unexpected error occurred that can
785-924 785-924
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
Response: Run diagnostics from a source other than if the original SRN was not obtained from disk or a
from the disk or a network. If the same error occurs or network based diagnostics, use MAP0210 : General
if the original SRN was not obtained from disk or a problem resolution with a FFC of 785; otherwise,
network based diagnostics, use MAP0210 : General suspect a software problem.
problem resolution with a FFC of 785; otherwise,
Failing Item:
suspect a software problem.
v SOFTWARE
Failing Item:
v FFC_785
v SOFTWARE
v FFC_785
785-929 785-929
Explanation: An unexpected error occurred that can
be attributed to software or hardware.
Response: Run diagnostics from a source other than

624 Service request numbers

 785-930 • 785-936

from the disk or a network. If the same error occurs or

785-933 785-933
if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 : General Explanation: An unexpected error occurred that can
problem resolution with a FFC of 785; otherwise, be attributed to software or hardware.
suspect a software problem.
Response: Run diagnostics from a source other than
Failing Item: from the disk or a network. If the same error occurs or
v SOFTWARE if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 : General
v FFC_785
problem resolution with a FFC of 785; otherwise,
suspect a software problem.
785-930 785-930
Failing Item:
Explanation: An unexpected error occurred that can v SOFTWARE
be attributed to software or hardware.
v FFC_785
Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or
785-934 785-934
if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 : General Explanation: An unexpected error occurred that can
problem resolution with a FFC of 785; otherwise, be attributed to software or hardware.
suspect a software problem.
Response: Run diagnostics from a source other than
Failing Item: from the disk or a network. If the same error occurs or
v SOFTWARE if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 : General
v FFC_785
problem resolution with a FFC of 785; otherwise,
suspect a software problem.
785-931 785-931
Failing Item:
Explanation: An unexpected error occurred that can v SOFTWARE
be attributed to software or hardware.
v FFC_785
Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or
785-935 785-935
if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 : General Explanation: An unexpected error occurred that can
problem resolution with a FFC of 785; otherwise, be attributed to software or hardware.
suspect a software problem.
Response: Run diagnostics from a source other than
Failing Item: from the disk or a network. If the same error occurs or
v SOFTWARE if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 : General
v FFC_785
problem resolution with a FFC of 785; otherwise,
suspect a software problem.
785-932 785-932
Failing Item:
Explanation: An unexpected error occurred that can v SOFTWARE
be attributed to software or hardware.
v FFC_785
Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or
785-936 785-936
if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 : General Explanation: An unexpected error occurred that can
problem resolution with a FFC of 785; otherwise, be attributed to software or hardware.
suspect a software problem.
Response: Run diagnostics from a source other than
Failing Item: from the disk or a network. If the same error occurs or
v SOFTWARE if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 : General
v FFC_785
problem resolution with a FFC of 785; otherwise,
suspect a software problem.
Failing Item:
v SOFTWARE

Service request numbers 625

785-937 • 786-200

v FFC_785 v SOFTWARE
v FFC_785
785-937 785-937
Explanation: An unexpected error occurred that can 785-941 785-941
be attributed to software or hardware. Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than be attributed to software or hardware.
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use MAP0210 : General if the original SRN was not obtained from disk or a
problem resolution with a FFC of 785; otherwise, network based diagnostics, use MAP0210 : General
suspect a software problem. problem resolution with a FFC of 785; otherwise,
Failing Item: suspect a software problem.
v SOFTWARE Failing Item:
v FFC_785 v SOFTWARE
v FFC_785
785-938 785-938
Explanation: An unexpected error occurred that can 785-942 785-942
be attributed to software or hardware. Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than be attributed to software or hardware.
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use MAP0210 : General if the original SRN was not obtained from disk or a
problem resolution with a FFC of 785; otherwise, network based diagnostics, use MAP0210 : General
suspect a software problem. problem resolution with a FFC of 785; otherwise,
Failing Item: suspect a software problem.
v SOFTWARE Failing Item:
v FFC_785 v SOFTWARE
v FFC_785
785-939 785-939
Explanation: An unexpected error occurred that can 785-943 785-943
be attributed to software or hardware. Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than be attributed to software or hardware.
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use MAP0210 : General if the original SRN was not obtained from disk or a
problem resolution with a FFC of 785; otherwise, network based diagnostics, use MAP0210 : General
suspect a software problem. problem resolution with a FFC of 785; otherwise,
Failing Item: suspect a software problem.
v SOFTWARE Failing Item:
v FFC_785 v SOFTWARE
v FFC_785
785-940 785-940
Explanation: An unexpected error occurred that can 786-200 786-200
be attributed to software or hardware. Explanation: Initiation failed.
Response: Run diagnostics from a source other than Response: Note: You must determine which of the
from the disk or a network. If the same error occurs or first two FFCs is installed in the system unit. Use
if the original SRN was not obtained from disk or a MAP0210 : General problem resolution.
network based diagnostics, use MAP0210 : General
problem resolution with a FFC of 785; otherwise, Failing Item:
suspect a software problem. v FFC_786
Failing Item: v FFC_D96

626 Service request numbers

 786-210 • 787-2XX

v FFC_227
787-101 787-101
Explanation: GXT500P Graphics Adapter.
786-210 786-210
Failing Item:
Explanation: The adapter test failed.
v FFC_787
Failing Item:
v FFC_227
v FFC_786
v FFC_227
787-1AA 787-1AA
Explanation: GXT500P Graphics Adapter.
786-211 786-211
Failing Item:
Explanation: The adapter test failed.
v FFC_787
Failing Item:
v RGB
v FFC_D96
v CABLE
v FFC_227
v DISPLAY

786-220 786-220
787-1XX 787-1XX
Explanation: The display test failed.
Explanation: GXT500P Graphics Adapter.
Failing Item:
Failing Item:
v FFC_786
v FFC_787
v CABLE
v MONITOR
787-200 787-200
Explanation: GXT550P Graphics Adapter.
786-221 786-221
Failing Item:
Explanation: The display test failed.
v FFC_D95
Failing Item:
v FFC_D96
787-201 787-201
v CABLE
Explanation: GXT550P Graphics Adapter.
v MONITOR
Failing Item:
786-710 786-710 v FFC_D95
v FFC_227
Explanation: The ELA indicates HW failure.
Failing Item:
787-2AA 787-2AA
v FFC_786
Explanation: GXT550P Graphics Adapter.
v FFC_227
Failing Item:
786-711 786-711 v FFC_D95
v RGB
Explanation: The ELA indicates HW failure.
v CABLE
Failing Item:
v DISPLAY
v FFC_D96
v FFC_227
787-2XX 787-2XX
Explanation: GXT550P Graphics Adapter.
787-100 787-100
Failing Item:
Explanation: GXT500P Graphics Adapter.
v FFC_D95
Failing Item:
v FFC_787

Service request numbers 627

788-001 • 789-202

788-001 788-001 789-105 789-105

Explanation: Adapter Error. Explanation: Failed to get the inquiry data.
Failing Item: Failing Item:
v FFC_788 v FFC_789
v FFC_227
789-106 789-106
788-002 788-002 Explanation: The Prevent Media Removal command
Explanation: System Error. failed.

Failing Item: Failing Item:

v SOFTWARE v FFC_789
v FFC_788
789-107 789-107
788-003 788-003 Explanation: The Allow Media Removal command
failed.
Explanation: System Error.
Failing Item:
Failing Item:
v FFC_789
v SOFTWARE
v FFC_788
789-200 789-200

788-004 788-004 Explanation: The optical disk failed to load.

Explanation: System Error. Response: Change the media. Run diagnostics on the
changed media in system verification mode. If the error
Failing Item: reoccurs use MAP0210 : General problem resolution;
v FFC_788 otherwise, replace the media.
v SOFTWARE Failing Item:
v FFC_789
789-101 789-101 v OPTICAL_DISK
Explanation: Failed to release the device.
Failing Item: 789-201 789-201

v FFC_789 Explanation: Failed to unload the optical disk.

Response: Change the media. Run diagnostics on the
789-102 789-102 changed media in system verification mode. If the
errors reoccur use MAP0210 : General problem
Explanation: Failed to reserve the device. resolution; otherwise, replace the media.
Failing Item: Failing Item:
v FFC_789 v FFC_789
v OPTICAL_DISK
789-103 789-103
Explanation: The device motor failed to start. 789-202 789-202
Failing Item: Explanation: The diagnostic test failed.
v FFC_789 Response: Change the media. Run diagnostics on the
changed media in system verification mode. If errors
789-104 789-104 do not reoccur, replace the media; otherwise, run the
drive cleaning procedures if applicable and rerun the
Explanation: Failed to make the device ready. diagnostics. If errors reoccur, or the drive does not
Failing Item: support the cleaning procedures use MAP0210 :
General problem resolution.
v FFC_789
Failing Item:
v FFC_789

628 Service request numbers

 789-204 • 789-401

v OPTICAL_DISK errors do not reoccur, replace the media; otherwise, run

the drive cleaning procedures if applicable, and rerun
diagnostics. If the errors reoccur, or the drive does not
789-204 789-204
support cleaning procedures, use general problem
Explanation: The device failed to configure. resolution.

Failing Item: Failing Item:

v FFC_789 v FFC_789
v FFC_B88 v OPTICAL_DISK

789-205 789-205 789-209 789-209

Explanation: The Test Unit Ready command failed. Explanation: The Mode Select command failed.

Response: Change the media. Run diagnostics on the Response: Change the media. Run diagnostics on the
changed media in system verification mode. If the error changed media in system verification mode. If the
reoccurs, use MAP0210 : General problem resolution; errors do not reoccur, replace the media; otherwise, run
otherwise, replace the media. the drive cleaning procedures if applicable, and rerun
diagnostics. If the errors reoccur, or the drive does not
Failing Item: support cleaning procedures, use general problem
v FFC_789 resolution.
v OPTICAL_DISK Failing Item:
v FFC_789
789-206 789-206 v OPTICAL_DISK
Explanation: The random write, read and compare
test failed. 789-300 789-300
Response: Change the media. Run diagnostics on the Explanation: A SCSI reservation conflict has occurred.
changed media in system verification mode. If the
errors do not reoccur, replace the media; otherwise, run Failing Item:
the drive cleaning procedures if applicable, and rerun v FFC_789
diagnostics. If the errors reoccur, or the drive does not
v FFC_B88
support cleaning procedures, use general problem
resolution. v SOFTWARE

Failing Item:
789-400 789-400
v FFC_789
v OPTICAL_DISK Explanation: A SCSI command time out has occurred.
Failing Item:
789-207 789-207 v FFC_789
Explanation: A hardware error occurred. v FFC_B88
v CABLES
Response: Change the media. Run diagnostics on the
changed media in system verification mode. If the v SOFTWARE
errors do not reoccur, replace the media; otherwise, run
the drive cleaning procedures if applicable, and rerun 789-401 789-401
diagnostics. If the errors reoccur, or the drive does not
support cleaning procedures, use MAP0210 : General Explanation: An unknown error has occurred.
problem resolution. Failing Item:
Failing Item: v OPTICAL_DISK
v FFC_789 v FFC_190
v OPTICAL_DISK v FFC_B88
v SOFTWARE
789-208 789-208
Explanation: The Mode Sense command failed.
Response: Change the media. Run diagnostics on the
changed media in system verification mode. If the

Service request numbers 629

789-402 • 78D-001

Failing Item:
789-402 789-402
v FFC_789
Explanation: Unit attention condition has occurred.
v FFC_B88
Failing Item: v CABLES
v OPTICAL_DISK
v FFC_190 78B-001 78B-001
v FFC_B88
Explanation: Software error.
v SOFTWARE
Response: Use MAP0210 : General problem resolution.

789-600 789-600 Failing Item:

v SOFTWARE
Explanation: ELA indicates that the spare sectors on
the disk are exhausted. v FFC_78B

Response: Backup the media and replace it. Note: Use

the time when the error occurred and the "Spare Sector 78B-002 78B-002
Availability" service aid to identify the disk that has the Explanation: Adapter failure.
error.
Failing Item:
Failing Item:
v FFC_78B
v OPTICAL_DISK
v SOFTWARE

789-700 789-700
78B-003 78B-003
Explanation: The ELA indicates an equipment error.
Explanation: Adapter failure.
Response: Run diagnostics in system verification
mode to isolate the problem. If errors are reported, use Failing Item:
MAP0210 : General problem resolution; otherwise, the v FFC_78B
error is due to faulty media. Backup the media and v FFC_227
then replace it. Note: Use the time when the error
occurred to identify the faulty media.
78B-004 78B-004
Failing Item:
Explanation: Adapter or display failure.
v FFC_789
v OPTICAL_DISK Response: Use MAP0210 : General problem resolution.
Failing Item:
789-701 789-701 v FFC_78B
Explanation: ELA indicates an irrecoverable data error. v MONITOR_OR_CABLE

Response: Run diagnostics in system verification

mode to isolate the problem. If errors are reported, use 78B-005 78B-005
MAP0210 : General problem resolution; otherwise, the Explanation: Adapter failure.
error is due to faulty media. Backup the media and
then replace it. Note: Use the time when the error Failing Item:
occurred to identify the faulty media. v FFC_78B
Failing Item: v FFC_227
v OPTICAL_DISK v MONITOR_OR_CABLE
v FFC_789
78D-001 78D-001
789-702 789-702 Explanation: Software error.
Explanation: ELA indicates that the adapter detected Failing Item:
an error. v SOFTWARE
Response: Use the 7209 Installation and Service v FFC_78D
information. If the unit checks out to be good, use
MAP0210 : General problem resolution.

630 Service request numbers

 78D-002 • 790-125

78D-002 78D-002 790-105 790-105

Explanation: Adapter failure. Explanation: Internal wrap test failure.
Failing Item: Failing Item:
v FFC_78D v FFC_790
v SOFTWARE
790-106 790-106
78D-003 78D-003 Explanation: External wrap (10 Mbps) test failure.
Explanation: Adapter failure. Failing Item:
Failing Item: v FFC_790
v FFC_78D
v FFC_227 790-107 790-107
Explanation: Internal wrap test failure.
78D-004 78D-004
Failing Item:
Explanation: Display failure. v FFC_790
Failing Item:
v FFC_78D 790-108 790-108
v MONITOR_OR_CABLE Explanation: External wrap (100 Mbps) test failure.
Failing Item:
78D-005 78D-005
v FFC_790
Explanation: Adapter failure.
Failing Item: 790-109 790-109
v FFC_78D Explanation: External wrap (10 Mbps) test failure.
v FFC_227
Failing Item:
v MONITOR_OR_CABLE
v FFC_790

790-101 790-101
790-121 790-121
Explanation: Configuration Register Test failure.
Explanation: Configuration register test failure.
Failing Item:
Failing Item:
v FFC_790
v FFC_790

790-102 790-102
790-122 790-122
Explanation: I/O test failure.
Explanation: I/O register test failure.
Failing Item:
Failing Item:
v FFC_790
v FFC_790

790-103 790-103
790-124 790-124
Explanation: Adapter initialization test failure.
Explanation: Internal loopback test failure.
Failing Item:
Failing Item:
v FFC_790
v FFC_790

790-104 790-104
790-125 790-125
Explanation: Internal wrap test failure.
Explanation: Internal loopback test failure.
Failing Item:
Failing Item:
v FFC_790
v FFC_790

Service request numbers 631

790-126 • 791-104

790-126 790-126 790-701 790-701

Explanation: External loopback test failure. Explanation: Error Log Analysis indicates that the
adapter is not responding to initialization commands.
Failing Item:
v FFC_790 Failing Item:
v FFC_790
790-150 790-150
790-702 790-702
Explanation: 10Base-T transceiver test failure.
Explanation: Error Log Analysis indicates that the
Failing Item:
device driver has detected a PIO error which it was
v FFC_B08 unable to correct.
Failing Item:
790-151 790-151
v FFC_790
Explanation: 10Base-2 transceiver test failure.
Failing Item: 790-703 790-703
v FFC_B09 Explanation: Error Log Analysis indicates that the
adapter has been shutdown due to an unrecoverable
790-223 790-223 error.

Explanation: Device configuration failure. Failing Item:

v FFC_790
Failing Item:
v FFC_790
790-704 790-704
v SOFTWARE
Explanation: Error Log Analysis indicates a problem
with EEPROM on the adapter.
790-224 790-224
Failing Item:
Explanation: 10 Base-T transceiver test failure.
v FFC_790
Failing Item:
v FFC_B08 790-720 790-720
v FFC_790
Explanation: Error log analysis indicates a hardware
problem.
790-225 790-225
Failing Item:
Explanation: 10 Base-2 transceiver test failure. v FFC_790
Failing Item: v SOFTWARE
v FFC_B09
v FFC_790 791-102 791-102
Explanation: An unrecoverable media error occurred.
790-250 790-250
Failing Item:
Explanation: 10 Base-T transceiver test failure. v FFC_791
Failing Item:
v FFC_B08 791-104 791-104
v FFC_790 Explanation: The motor failed to restart.
Failing Item:
790-251 790-251
v FFC_791
Explanation: 10 Base-2 transceiver test failure.
Failing Item:
v FFC_B09
v FFC_790

632 Service request numbers

 791-105 • 791-129

791-105 791-105 791-118 791-118

Explanation: The drive did not become ready. Explanation: A SCSI command time-out occurred.
Failing Item: Failing Item:
v FFC_791 v FFC_791
v FFC_B88
791-106 791-106
Explanation: The electronics card test failed. 791-120 791-120

Failing Item: Explanation: A SCSI busy or command error.

v FFC_791 Failing Item:
v FFC_791
791-108 791-108
Explanation: The bus test failed. 791-122 791-122

Failing Item: Explanation: A SCSI reservation conflict error.

v FFC_791 Failing Item:
v FFC_791
791-110 791-110
Explanation: The media format is corrupted. 791-124 791-124

Failing Item: Explanation: A SCSI check condition error occurred.

v FFC_791 Failing Item:
v FFC_791
791-112 791-112
Explanation: The diagnostic test failed. 791-126 791-126

Failing Item: Explanation: A software error was caused by a

hardware failure.
v FFC_791
Failing Item:
791-114 791-114 v FFC_791
v FFC_B88
Explanation: An unrecoverable hardware error.
Failing Item:
791-128 791-128
v FFC_791
Explanation: The error log analysis indicates a
hardware failure.
791-116 791-116
Failing Item:
Explanation: A protocol error.
v FFC_190
Response: Check the levels of the device, adapter, v FFC_B88
diagnostic software, and application software to be sure
v FFC_791
they are all compatible. If you do not find a problem,
call your support person. v SOFTWARE

Failing Item:
791-129 791-129
v FFC_791
Explanation: Error log analysis indicates a SCSI bus
problem.
791-117 791-117
Failing Item:
Explanation: A write-protect error occurred.
v FFC_190
Failing Item:
v FFC_B88
v FFC_791
v FFC_791
v SOFTWARE

Service request numbers 633

791-130 • 792-106

791-130 791-130 791-138 791-138

Explanation: Error log analysis indicates a problem Explanation: Error log analysis indicates that the disk
reported by the disk drive's self-monitoring function. drive is operating at a higher than recommended
temperature.
Failing Item:
v FFC_791 Response: Check to be sure none of the air passages
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
791-132 791-132 MAP0210 : General problem resolution.
Explanation: A disk drive hardware error occurred. Failing Item:
Failing Item: v FFC_791
v FFC_791
791-140 791-140
791-133 791-133 Explanation: Error log analysis indicates poor signal
Explanation: Use the Subsystem Service Guide to quality.
complete diagnosis. Failing Item:
Failing Item: v FFC_199
v SSSS v FFC_B88
v FFC_791
791-134 791-134
Explanation: The adapter failed to configure. 791-640 791-640

Failing Item: Explanation: Error log analysis indicates a path error.

v FFC_B88 Response: Use MAP0285 : Multipath I/O (MPIO)

v SOFTWARE problem resolution.

791-135 791-135 792-102 792-102

Explanation: The device failed to configure. Explanation: An unrecoverable media error occurred.

Failing Item: Failing Item:

v FFC_791 v FFC_792

v FFC_B88
v SOFTWARE 792-104 792-104
Explanation: The motor failed to restart.
791-136 791-136 Failing Item:
Explanation: The certify operation failed. v FFC_792
Failing Item:
v FFC_791 792-105 792-105
Explanation: The drive did not become ready.
791-137 791-137 Failing Item:
Explanation: Unit attention condition has occurred on v FFC_792
the Send Diagnostic command.
Failing Item: 792-106 792-106
v FFC_791 Explanation: The electronics card test failed.
v FFC_B88
Failing Item:
v FFC_190
v FFC_792

634 Service request numbers

 792-108 • 792-132

792-108 792-108 792-122 792-122

Explanation: The bus test failed. Explanation: A SCSI reservation conflict error.
Failing Item: Failing Item:
v FFC_792 v FFC_792

792-110 792-110 792-124 792-124

Explanation: The media format is corrupted. Explanation: A SCSI check condition error occurred.
Failing Item: Failing Item:
v FFC_792 v FFC_792

792-112 792-112 792-126 792-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_792 Failing Item:
v FFC_792
792-114 792-114 v FFC_B88

Explanation: An unrecoverable hardware error.

792-128 792-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_792
hardware failure.
Failing Item:
792-116 792-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_792
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
792-129 792-129
Failing Item:
v FFC_792 Explanation: Error log analysis indicates a SCSI bus
problem.

792-117 792-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_792
v FFC_792
v SOFTWARE

792-118 792-118
792-130 792-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_792 Failing Item:
v FFC_B88 v FFC_792

792-120 792-120 792-132 792-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_792 v FFC_792

Service request numbers 635

792-133 • 793-110

792-133 792-133 792-140 792-140

Explanation: Use the Subsystem Service Guide to Explanation: Error log analysis indicates poor signal
complete diagnosis. quality.
Failing Item: Failing Item:
v SSSS v FFC_199
v FFC_B88
792-134 792-134 v FFC_792
Explanation: The adapter failed to configure.
792-640 792-640
Failing Item:
v FFC_B88 Explanation: Error log analysis indicates a path error.
v SOFTWARE Response: Use MAP0285 : Multipath I/O (MPIO)
problem resolution.
792-135 792-135
793-102 793-102
Explanation: The device failed to configure.
Explanation: An unrecoverable media error occurred.
Failing Item:
v FFC_792 Failing Item:
v FFC_B88 v FFC_793
v SOFTWARE
793-104 793-104
792-136 792-136 Explanation: The motor failed to restart.
Explanation: The certify operation failed. Failing Item:
Failing Item: v FFC_793
v FFC_792
793-105 793-105
792-137 792-137 Explanation: The drive did not become ready.
Explanation: Unit attention condition has occurred on Failing Item:
the Send Diagnostic command. v FFC_793
Failing Item:
v FFC_792 793-106 793-106
v FFC_B88 Explanation: The electronics card test failed.
v FFC_190
Failing Item:
v FFC_793
792-138 792-138
Explanation: Error log analysis indicates that the disk 793-108 793-108
drive is operating at a higher than recommended
temperature. Explanation: The bus test failed.

Response: Check to be sure none of the air passages Failing Item:

in the system covers are blocked, that no other system v FFC_793
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution.
793-110 793-110
Failing Item:
Explanation: The media format is corrupted.
v FFC_792
Failing Item:
v FFC_793

636 Service request numbers

 793-112 • 793-134

793-112 793-112 793-126 793-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_793 Failing Item:
v FFC_793
793-114 793-114 v FFC_B88

Explanation: An unrecoverable hardware error.

793-128 793-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_793
hardware failure.
Failing Item:
793-116 793-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_793
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
793-129 793-129
Failing Item:
v FFC_793 Explanation: Error log analysis indicates a SCSI bus
problem.

793-117 793-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_793
v FFC_793
v SOFTWARE

793-118 793-118
793-130 793-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_793 Failing Item:
v FFC_B88 v FFC_793

793-120 793-120 793-132 793-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_793 v FFC_793

793-122 793-122 793-133 793-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
Failing Item: complete diagnosis.
v FFC_793 Failing Item:
v SSSS
793-124 793-124
Explanation: A SCSI check condition error occurred. 793-134 793-134

Failing Item: Explanation: The adapter failed to configure.

v FFC_793 Failing Item:

v FFC_B88

Service request numbers 637

793-135 • 799-205

v SOFTWARE
799-101 799-101
Explanation: External wrap test failed on port 0.
793-135 793-135
Failing Item:
Explanation: The device failed to configure.
v FFC_2C3
Failing Item:
v FFC_799
v FFC_793
v FFC_B88
799-102 799-102
v SOFTWARE
Explanation: External wrap test failed on port 1.

793-136 793-136 Failing Item:

v FFC_2C3
Explanation: The certify operation failed.
v FFC_799
Failing Item:
v FFC_793
799-201 799-201
Explanation: Internal adapter test failed.
793-137 793-137
Failing Item:
Explanation: Unit attention condition has occurred on
the Send Diagnostic command. v FFC_799
v FFC_227
Failing Item:
v FFC_793
799-202 799-202
v FFC_B88
v FFC_190 Explanation: External wrap test failed on port 0.
Failing Item:
793-138 793-138 v FFC_799
Explanation: Error log analysis indicates that the disk v FFC_227
drive is operating at a higher than recommended
temperature. 799-203 799-203
Response: Check to be sure none of the air passages Explanation: External wrap test failed on port 1.
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to Failing Item:
MAP0210 : General problem resolution. v FFC_799
Failing Item: v FFC_227
v FFC_793
799-204 799-204
793-140 793-140 Explanation: External wrap test failed on port 0.
Explanation: Error log analysis indicates poor signal Failing Item:
quality. v FFC_2C3
Failing Item: v FFC_799
v FFC_199
v FFC_B88 799-205 799-205
v FFC_793 Explanation: External wrap test failed on port 1.
Failing Item:
793-640 793-640
v FFC_2C3
Explanation: Error log analysis indicates a path error. v FFC_799
Response: Use MAP0285 : Multipath I/O (MPIO)
problem resolution.

638 Service request numbers

 799-206 • 778-1500

799-206 799-206 799-305 799-305

Explanation: External wrap test failed on port 0. Explanation: External wrap test failed on port 1.
Failing Item: Failing Item:
v FFC_2C3 v FFC_2C3
v FFC_799 v FFC_799
v SOFTWARE v SOFTWARE

799-207 799-207 799-700 799-700

Explanation: External wrap test failed on port 1. Explanation: Error log analysis indicates a hardware
problem.
Failing Item:
v FFC_2C3 Failing Item:
v FFC_799 v FFC_799
v SOFTWARE v SOFTWARE

799-301 799-301 778-1402 778-1402

Explanation: Internal adapter test failed. Explanation: Software error.

Failing Item: Failing Item:

v FFC_799 v SOFTWARE
v FFC_227 v FFC_778
v SOFTWARE
778-1403 778-1403
799-302 799-302 Explanation: Adapter failure.
Explanation: External wrap test failed on port 0. Failing Item:
Failing Item: v FFC_778
v FFC_799 v FFC_221
v FFC_227
v SOFTWARE 778-1404 778-1404
Explanation: Adapter failure.
799-303 799-303 Failing Item:
Explanation: External wrap test failed on port 1. v FFC_778
Failing Item: v FFC_221
v FFC_799
v FFC_227 778-1405 778-1405
v SOFTWARE Explanation: Adapter failure.
Failing Item:
799-304 799-304 v FFC_778
Explanation: External wrap test failed on port 0. v FFC_221
Failing Item:
v FFC_2C3 778-1500 778-1500
v FFC_799 Explanation: Adapter failure.
v SOFTWARE Failing Item:
v FFC_778
v SOFTWARE

Service request numbers 639

778-1600 • 778-2509

778-1600 778-1600 778-2503 778-2503

Explanation: Adapter failure. Explanation: Adapter error.
Failing Item: Failing Item:
v FFC_778 v FFC_778
v FFC_902 v FFC_221

778-1601 778-1601 778-2504 778-2504

Explanation: Adapter failure. Explanation: Adapter error.
Failing Item: Failing Item:
v FFC_778 v FFC_778
v FFC_902 v FFC_221

778-1602 778-1602 778-2505 778-2505

Explanation: Adapter failure. Explanation: Adapter error.
Failing Item: Failing Item:
v FFC_778 v FFC_778
v FFC_902 v FFC_221

778-1603 778-1603 778-2506 778-2506

Explanation: Adapter failure. Explanation: Adapter error.
Failing Item: Failing Item:
v FFC_778 v FFC_778
v FFC_902 v FFC_221

778-1604 778-1604 778-2507 778-2507

Explanation: Adapter failure. Explanation: Adapter error.
Failing Item: Failing Item:
v FFC_778 v FFC_778
v FFC_902 v FFC_221

778-2501 778-2501 778-2508 778-2508

Explanation: Adapter error. Explanation: Adapter error.
Failing Item: Failing Item:
v FFC_778 v FFC_778
v FFC_221 v FFC_221

778-2502 778-2502 778-2509 778-2509

Explanation: Adapter error. Explanation: Software error.
Failing Item: Failing Item:
v FFC_778 v SOFTWARE
v FFC_221 v FFC_778

640 Service request numbers

 778-2510 • 802-80C

778-2510 778-2510 802-657 802-657

Explanation: Software error. Explanation: A resource was not detected that was
previously installed.
Failing Item:
v SOFTWARE Failing Item:
v FFC_778 v FFC_657

778-2511 778-2511 802-67E 802-67E

Explanation: Software error. Explanation: A resource was not detected that was
previously installed.
Failing Item:
Failing Item:
v SOFTWARE
v FFC_67E
v FFC_778

802-684 802-684
778-2601 778-2601
Explanation: A potential problem with the RS422
Explanation: Adapter error.
concentrator exists.
Failing Item:
Failing Item:
v FFC_778
v FFC_684
v FFC_221
v FFC_687

778-2602 778-2602
802-787 802-787
Explanation: Adapter error.
Explanation: The diagnostics did not detect an
Failing Item: installed resource.
v FFC_778 Failing Item:
v FFC_221 v FFC_787
v FFC_D95
778-2603 778-2603
Explanation: Software error. 802-78D 802-78D

Failing Item: Explanation: A resource was not detected that was

v SOFTWARE previously installed.

v FFC_778 Failing Item:

v FFC_78D
8XXXX 8XXXX
Explanation: A Configuration Error occurred. 802-80C 802-80C

Response: Refer to the SRN table in the Service Guide Explanation: A potential problem with a SSA adapter
for the unit containing the disk drive. Note: In this exists. If the system has external SSA drives refer to the
SRN, an x represents a digit 0 through F. SSA Adapters User's Guide and Maintenance
Information or the service information for your disk
subsystem. If the system has internal SSA drives, go to
802-655 802-655 the SSA MAP in either the system unit's service guide
or user's guide.
Explanation: A resource was not detected that was
previously installed. Response:
Failing Item: Failing Item:
v FFC_655 v FFC_80C

Service request numbers 641

802-837 • 807-148

Failing Item:
802-837 802-837
v FFC_152
Explanation: A potential problem with the Enhanced
Remote Async Node exists.
807-124 807-124
Failing Item:
Explanation: An unrecoverable power supply failure
v FFC_837
has occurred.
v FFC_687
Response: Go to MAP2010 : 7031-D24 or 7031-T24
v FFC_E10
START.
v FFC_227
Failing Item:
v FFC_152
807-102 807-102
Explanation: A critical failure has occurred on an
807-132 807-132
undefined element.
Explanation: A critical fan failure has occurred.
Response: Go to MAP2010 : 7031-D24 or 7031-T24
START. Response: Go to MAP2010 : 7031-D24 or 7031-T24
START.
Failing Item:
v FFC_807 Failing Item:
v FFC_166
807-103 807-103 v FFC_807

Explanation: Non-critical failure has occurred on an

undefined element. 807-133 807-133

Response: Go to MAP2010 : 7031-D24 or 7031-T24 Explanation: A non-critical fan failure has occurred.
START. Response: Go to MAP2010 : 7031-D24 or 7031-T24
Failing Item: START.
v FFC_807 Failing Item:
v FFC_166
807-104 807-104 v FFC_807
Explanation: An unrecoverable failure has occurred on
an undefined element. 807-134 807-134
Response: Go to MAP2010 : 7031-D24 or 7031-T24 Explanation: An unrecoverable fan failure has
START. occurred.
Failing Item: Response: Go to MAP2010 : 7031-D24 or 7031-T24
v FFC_807 START.
Failing Item:
807-122 807-122 v FFC_166
Explanation: A critical power supply failure has v FFC_807
occurred.
Response: Go to MAP2010 : 7031-D24 or 7031-T24 807-148 807-148
START. Explanation: The enclosure indicates a temperature
Failing Item: threshold warning.
v FFC_152 Response: Go to MAP2010 : 7031-D24 or 7031-T24
START.
807-123 807-123 Failing Item:
Explanation: A non-critical power supply failure has v FFC_166
occurred. v FFC_807
Response: Go to MAP2010 : 7031-D24 or 7031-T24
START.

642 Service request numbers

 807-149 • 807-183

Failing Item:
807-149 807-149
v FFC_807
Explanation: The enclosure indicates a temperature
threshold failure.
807-164 807-164
Response: Go to MAP2010 : 7031-D24 or 7031-T24
START. Explanation: An unrecoverable VPD module failure
has occurred.
Failing Item:
Response: Go to MAP2010 : 7031-D24 or 7031-T24
v FFC_166
START.
v FFC_807
Failing Item:
v FFC_807
807-152 807-152
Explanation: A critical repeater card failure has
807-172 807-172
occurred.
Explanation: A critical enclosure services failure has
Response: Go to MAP2010 : 7031-D24 or 7031-T24
occurred.
START.
Response: Go to MAP2010 : 7031-D24 or 7031-T24
Failing Item:
START.
v FFC_807
Failing Item:
v FFC_807
807-153 807-153
Explanation: A non-critical repeater card failure has
807-173 807-173
occurred.
Explanation: A non-critical enclosure services failure
Response: Go to MAP2010 : 7031-D24 or 7031-T24
has occurred.
START.
Response: Go to MAP2010 : 7031-D24 or 7031-T24
Failing Item:
START.
v FFC_807
Failing Item:
v FFC_807
807-154 807-154
Explanation: An unrecoverable repeater card failure
807-174 807-174
has occurred.
Explanation: An unrecoverable enclosure services
Response: Go to MAP2010 : 7031-D24 or 7031-T24
failure has occurred.
START.
Response: Go to MAP2010 : 7031-D24 or 7031-T24
Failing Item:
START.
v FFC_807
Failing Item:
v FFC_807
807-162 807-162
Explanation: A critical VPD module failure has
807-182 807-182
occurred.
Explanation: A critical failure has occurred on a user
Response: Go to MAP2010 : 7031-D24 or 7031-T24
defined element.
START.
Response: Go to MAP2010 : 7031-D24 or 7031-T24
Failing Item:
START.
v FFC_807
Failing Item:
v FFC_807
807-163 807-163
Explanation: A non-critical VPD module failure has
807-183 807-183
occurred.
Explanation: A non-critical failure has occurred on a
Response: Go to MAP2010 : 7031-D24 or 7031-T24
user defined element.
START.

Service request numbers 643

807-184 • 80C-XXX

Response: Go to MAP2010 : 7031-D24 or 7031-T24

807-202 807-202
START.
Explanation: The enclosure failed to open.
Failing Item:
v FFC_807 Response: Go to MAP2010 : 7031-D24 or 7031-T24
START.

807-184 807-184 Failing Item:

v FFC_807
Explanation: An unrecoverable failure has occurred on
a user defined element. v FFC_891

Response: Go to MAP2010 : 7031-D24 or 7031-T24

START. 807-203 807-203

Failing Item: Explanation: The enclosure failed to return inquiry

data.
v FFC_807
Response: Go to MAP2010 : 7031-D24 or 7031-T24
START.
807-192 807-192
Failing Item:
Explanation: A critical failure has occurred on a user
defined element. v FFC_807
v FFC_891
Response: Go to MAP2010 : 7031-D24 or 7031-T24
START.
807-204 807-204
Failing Item:
v FFC_807 Explanation: There is a critical power supply or fan
failure.

807-193 807-193 Response: Go to MAP2010 : 7031-D24 or 7031-T24

START.
Explanation: A non-critical failure has occurred on a
user defined element. Failing Item:
v FFC_152
Response: Go to MAP2010 : 7031-D24 or 7031-T24
START. v FFC_166

Failing Item:
807-205 807-205
v FFC_807
Explanation: There is a redundant power supply or
fan failure.
807-194 807-194
Response: Go to MAP2010 : 7031-D24 or 7031-T24
Explanation: An unrecoverable failure has occurred on
START.
a user defined element.
Failing Item:
Response: Go to MAP2010 : 7031-D24 or 7031-T24
START. v FFC_152
v FFC_166
Failing Item:
v FFC_807
80C-XXX 80C-XXX

807-201 807-201 Explanation: A potential problem with an SSA device

exists.
Explanation: Device configuration error.
Response: The SSA service aid might be of some help,
Response: Go to MAP2010 : 7031-D24 or 7031-T24 it provides tools for diagnosing and resolving problems
START. on SSA-attached devices. Also refer to the SSA
Failing Item: Adapters User's Guide and Maintenance Information .

v FFC_807 Failing Item:

v FFC_891 v FFC_80C

644 Service request numbers

 814-112 • 817-215

814-112 814-112 816-140 816-140

Explanation: The NVRAM test failed. Explanation: The four-digit display test failed.
Failing Item: Failing Item:
v FFC_814 v FFC_165
v FFC_816
814-113 814-113
Explanation: The VPD test failed. 817-123 817-123

Failing Item: Explanation: The I/O planar time-of-day clock test

failed.
v FFC_221
Failing Item:
814-114 814-114 v FFC_817

Explanation: I/O Card NVRAM test failed.

817-124 817-124
Failing Item:
Explanation: Time of day RAM test failed.
v FFC_814
Failing Item:
815-100 815-100 v FFC_817

Explanation: The floating-point processor test failed.

817-210 817-210
Failing Item:
Explanation: The time-of-day clock is at POR.
v FFC_815
Failing Item:
815-101 815-101 v FFC_817

Explanation: Floating point processor failed.

817-211 817-211
Failing Item:
Explanation: Time of day POR test failed.
v FFC_815
Failing Item:
815-102 815-102 v FFC_817
v FFC_169
Explanation: Floating point processor failed.
Failing Item:
817-212 817-212
v FFC_815
Explanation: The battery is low.

815-200 815-200 Failing Item:

v FFC_151
Explanation: Power-on self-test indicates a processor
failure. v FFC_816

Failing Item:
817-213 817-213
v FFC_815
v FFC_7C0 Explanation: The real-time clock is not running.
Failing Item:
815-201 815-201 v FFC_817
Explanation: Processor has a status of failed.
Processors with a failed status are deconfigured and 817-215 817-215
therefore cannot be tested or used by the system.
Explanation: Time of day clock not running test failed.
Failing Item:
Failing Item:
v FFC_815
v FFC_817

Service request numbers 645

817-217 • 824-450

817-217 817-217 824-331 824-331

Explanation: Time of day clock not running. Explanation: An unexpected error occurred.
Failing Item: Failing Item:
v FFC_817 v FFC_824
v FFC_169 v FFC_227

821-111 821-111 824-332 824-332

Explanation: Unexpected results from the test. Explanation: The enable/disable device test failed.
Failing Item: Response: Note: Ensure that the wrap plug was not
v FFC_821 attached when the test was run. If the wrap plug was
attached, remove it, and rerun the test. Use MAP0210 :
v FFC_B31
General problem resolution.
Failing Item:
821-332 821-332
v FFC_824
Explanation: Cannot open device.
v FFC_227
Failing Item:
v FFC_821 824-333 824-333
v SOFTWARE
Explanation: The internal wrap test failed.
Failing Item:
823-111 823-111
v FFC_824
Explanation: Standard Mouse adapter failed.
Failing Item: 824-334 824-334
v FFC_823
Explanation: The tablet adapter fuse failed.
Failing Item:
823-134 823-134
v FFC_B10
Explanation: Cannot open device.
v FFC_824
Failing Item:
v FFC_823 824-441 824-441
v SOFTWARE
Explanation: An unexpected error occurred.
Failing Item:
823-211 823-211
v FFC_824
Explanation: Standard mouse adapter failed.
Failing Item: 824-442 824-442
v FFC_925
Explanation: The wrap test failed.
v FFC_823
Failing Item:
v FFC_824
824-220 824-220
Explanation: The tablet adapter fuse failed.
824-450 824-450
Failing Item:
Explanation: Software error caused by hardware
v FFC_B10 failure.
v FFC_824
Failing Item:
v FFC_227

646 Service request numbers

 824-461 • 826-133

824-461 824-461 826-113 826-113

Explanation: The error log analysis indicates a Explanation: The VPD verification test failed.
hardware failure.
Failing Item:
Failing Item: v FFC_826
v FFC_227
826-114 826-114
824-511 824-511
Explanation: The register verification test failed.
Explanation: An unexpected error occurred.
Failing Item:
Failing Item: v FFC_826
v FFC_824
826-121 826-121
824-512 824-512
Explanation: Cannot run the test because the device
Explanation: Tablet adapter reset test failed. driver detected a hardware error.
Failing Item: Failing Item:
v FFC_824 v FFC_221

824-522 824-522 826-122 826-122

Explanation: Adapter fuse failure. Explanation: The data-wrap communications test
failed.
Failing Item:
v FFC_B10 Failing Item:
v FFC_824 v FFC_221

824-523 824-523 826-123 826-123

Explanation: Device cannot be configured. Explanation: The modem control line test failed.

Failing Item: Failing Item:

v FFC_824 v FFC_221

824-524 824-524 826-131 826-131

Explanation: Cannot open device. Explanation: Cannot run the test because the device
driver detected a hardware error.
Failing Item:
Failing Item:
v FFC_824
v FFC_221
v SOFTWARE

826-132 826-132
826-111 826-111
Explanation: The data wrap communications test
Explanation: Cannot run the test because the device
failed.
driver detected a hardware error.
Failing Item:
Failing Item:
v FFC_221
v FFC_221

826-133 826-133
826-112 826-112
Explanation: The modem control line test failed.
Explanation: Unable to determine the type of adapter
from the VPD. Failing Item:
Failing Item: v FFC_221
v FFC_221

Service request numbers 647

826-161 • 826-283

826-161 826-161 826-183 826-183

Explanation: Cannot run the test because the device Explanation: The modem control line test failed.
driver detected a hardware error.
Failing Item:
Failing Item: v FFC_261
v FFC_252
826-271 826-271
826-162 826-162
Explanation: Cannot run the test because the device
Explanation: The data wrap communications test driver detected a hardware error.
failed.
Failing Item:
Failing Item: v FFC_826
v FFC_252 v FFC_259

826-163 826-163 826-272 826-272

Explanation: The modem control line test failed. Explanation: The data wrap communications test
Failing Item: failed.
v FFC_252 Failing Item:
v FFC_826
826-171 826-171 v FFC_259
Explanation: Cannot run the test because the device
driver detected a hardware error. 826-273 826-273
Failing Item: Explanation: The modem control line test failed.
v FFC_259 Failing Item:
v FFC_826
826-172 826-172 v FFC_259
Explanation: The data wrap communications test
failed. 826-281 826-281
Failing Item: Explanation: Cannot run the test because the device
v FFC_259 driver detected a hardware error.
Failing Item:
826-173 826-173 v FFC_826
Explanation: The modem control line test failed. v FFC_259
Failing Item:
v FFC_259 826-282 826-282
Explanation: The data wrap communications test
826-181 826-181 failed.

Explanation: Cannot run the test because the device Failing Item:
driver detected a hardware error. v FFC_826
Failing Item: v FFC_259
v FFC_261
826-283 826-283
826-182 826-182 Explanation: The modem control line test failed.
Explanation: The data wrap communications test Failing Item:
failed. v FFC_826
Failing Item: v FFC_259
v FFC_261

648 Service request numbers

 826-321 • 826-581

826-321 826-321 826-373 826-373

Explanation: Cannot run the test because the device Explanation: The modem control line test failed.
driver detected a hardware error.
Failing Item:
Failing Item: v FFC_826
v FFC_826
826-381 826-381
826-322 826-322
Explanation: Could not do the test because the device
Explanation: The data wrap communications test driver detected a hardware error.
failed.
Failing Item:
Failing Item: v FFC_826
v FFC_826
826-382 826-382
826-323 826-323
Explanation: The data wrap communication test
Explanation: The modem control line test failed. failed.
Failing Item: Failing Item:
v FFC_826 v FFC_826

826-331 826-331 826-383 826-383

Explanation: Cannot run the test because the device Explanation: The modem control line test failed.
driver detected a hardware error.
Failing Item:
Failing Item: v FFC_826
v FFC_826
826-481 826-481
826-332 826-332
Explanation: Could not do the test because the device
Explanation: The data wrap communications test driver detected a hardware error.
failed.
Failing Item:
Failing Item: v FFC_D56
v FFC_826
826-482 826-482
826-333 826-333
Explanation: The data wrap communication test
Explanation: The modem control line test failed. failed.
Failing Item: Failing Item:
v FFC_826 v FFC_D56

826-371 826-371 826-483 826-483

Explanation: Cannot run the test because the device Explanation: The modem control line test failed.
driver detected a hardware error.
Failing Item:
Failing Item: v FFC_D56
v FFC_826
826-581 826-581
826-372 826-372
Explanation: Could not do the test because the device
Explanation: The data wrap communications test driver detected a hardware error.
failed.
Failing Item:
Failing Item: v FFC_826
v FFC_826 v FFC_D56

Service request numbers 649

826-582 • 826-907

v SOFTWARE
826-582 826-582
v FFC_826
Explanation: The data wrap communication test
failed.
826-904 826-904
Failing Item:
Explanation: An unexpected error occurred that can
v FFC_826
be attributed to software or hardware.
v FFC_D56
Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or
826-583 826-583 if the original SRN was not obtained from disk or a
Explanation: The modem control line test failed. network based diagnostics, use general problem
resolution with a FRU of 826; otherwise, suspect a
Failing Item: software problem.
v FFC_826
Failing Item:
v FFC_D56
v SOFTWARE
v FFC_826
826-901 826-901
Explanation: An unexpected error occurred that can 826-905 826-905
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than be attributed to software or hardware.
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a Response: Run diagnostics from a source other than
network based diagnostics, use general problem from the disk or a network. If the same error occurs or
resolution. with a FRU of 826; otherwise, suspect a if the original SRN was not obtained from disk or a
software problem. network based diagnostics, use general problem
resolution with a FRU of 826; otherwise, suspect a
Failing Item: software problem.
v SOFTWARE
Failing Item:
v FFC_826
v SOFTWARE
v FFC_826
826-902 826-902
Explanation: An unexpected error occurred that can 826-906 826-906
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than be attributed to software or hardware.
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a Response: Run diagnostics from a source other than
network based diagnostics, use general problem from the disk or a network. If the same error occurs or
resolution with a FRU of 826; otherwise, suspect a if the original SRN was not obtained from disk or a
software problem. network based diagnostics, use general problem
resolution with a FRU of 826; otherwise, suspect a
Failing Item: software problem.
v SOFTWARE
Failing Item:
v FFC_826
v SOFTWARE
v FFC_826
826-903 826-903
Explanation: An unexpected error occurred that can 826-907 826-907
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than be attributed to software or hardware.
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a Response: Run diagnostics from a source other than
network based diagnostics, use general problem from the disk or a network. If the same error occurs or
resolution with a FRU of 826; otherwise, suspect a if the original SRN was not obtained from disk or a
software problem. network based diagnostics, use general problem
resolution with a FRU of 826; otherwise, suspect a
Failing Item: software problem.

650 Service request numbers

 826-908 • 826-90F

Failing Item: Failing Item:

v SOFTWARE v SOFTWARE
v FFC_826 v FFC_826

826-908 826-908 826-90C 826-90C

Explanation: An unexpected error occurred that can Explanation: An unexpected error occurred that can
be attributed to software or hardware. be attributed to software or hardware.
Response: Run diagnostics from a source other than Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a if the original SRN was not obtained from disk or a
network based diagnostics, use general problem network based diagnostics, use general problem
resolution with a FRU of 826; otherwise, suspect a resolution with a FRU of 826; otherwise, suspect a
software problem. software problem.
Failing Item: Failing Item:
v SOFTWARE v SOFTWARE
v FFC_826 v FFC_826

826-909 826-909 826-90D 826-90D

Explanation: An unexpected error occurred that can Explanation: An unexpected error occurred that can
be attributed to software or hardware. be attributed to software or hardware.
Response: Run diagnostics from a source other than Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a if the original SRN was not obtained from disk or a
network based diagnostics, use problem resolution with network based diagnostics, use general problem
a FRU of 826; otherwise, suspect a software problem. resolution with a FRU of 826; otherwise, suspect a
software problem.
Failing Item:
v SOFTWARE Failing Item:
v FFC_826 v SOFTWARE
v FFC_826
826-90A 826-90A
826-90E 826-90E
Explanation: An unexpected error occurred that can
be attributed to software or hardware. Explanation: An unexpected error occurred that can
be attributed to software or hardware.
Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use general problem if the original SRN was not obtained from disk or a
resolution with a FRU of 826; otherwise, suspect a network based diagnostics, use general problem
software problem. resolution with a FRU of 826; otherwise, suspect a
software problem.
Failing Item:
v SOFTWARE Failing Item:
v FFC_826 v SOFTWARE
v FFC_826
826-90B 826-90B
826-90F 826-90F
Explanation: An unexpected error occurred that can
be attributed to software or hardware. Explanation: An unexpected error occurred that can
be attributed to software or hardware.
Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use general problem if the original SRN was not obtained from disk or a
resolution with a FRU of 826; otherwise, suspect a network based diagnostics, use general problem
software problem.

Service request numbers 651

826-910 • 826-916

resolution with a FRU of 826; otherwise, suspect a if the original SRN was not obtained from disk or a
software problem. network based diagnostics, use general problem
resolution with a FRU of 826; otherwise, suspect a
Failing Item:
software problem.
v SOFTWARE
Failing Item:
v FFC_826
v SOFTWARE
v FFC_826
826-910 826-910
Explanation: An unexpected error occurred that can
826-914 826-914
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a Response: Run diagnostics from a source other than
network based diagnostics, use general problem from the disk or a network. If the same error occurs or
resolution with a FRU of 826; otherwise, suspect a if the original SRN was not obtained from disk or a
software problem. network based diagnostics, use general problem
resolution with a FRU of 826; otherwise, suspect a
Failing Item:
software problem.
v SOFTWARE
Failing Item:
v FFC_826
v SOFTWARE
v FFC_826
826-911 826-911
Explanation: An unexpected error occurred that can
826-915 826-915
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a Response: Run diagnostics from a source other than
network based diagnostics, use general problem from the disk or a network. If the same error occurs or
resolution with a FRU of 826; otherwise, suspect a if the original SRN was not obtained from disk or a
software problem. network based diagnostics, use general problem
resolution with a FRU of 826; otherwise, suspect a
Failing Item:
software problem.
v SOFTWARE
Failing Item:
v FFC_826
v SOFTWARE
v FFC_826
826-912 826-912
Explanation: An unexpected error occurred that can
826-916 826-916
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a Response: Run diagnostics from a source other than
network based diagnostics, use general problem from the disk or a network. If the same error occurs or
resolution with a FRU of 826; otherwise, suspect a if the original SRN was not obtained from disk or a
software problem. network based diagnostics, use general problem
resolution with a FRU of 826; otherwise, suspect a
Failing Item:
software problem.
v SOFTWARE
Failing Item:
v FFC_826
v SOFTWARE
v FFC_826
826-913 826-913
Explanation: An unexpected error occurred that can
be attributed to software or hardware.
Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or

652 Service request numbers

 826-917 • 826-91E

v FFC_826
826-917 826-917
Explanation: An unexpected error occurred that can
826-91B 826-91B
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a Response: Run diagnostics from a source other than
network based diagnostics, use general problem from the disk or a network. If the same error occurs or
resolution with a FRU of 826; otherwise, suspect a if the original SRN was not obtained from disk or a
software problem. network based diagnostics, use general problem
resolution with a FRU of 826; otherwise, suspect a
Failing Item:
software problem.
v SOFTWARE
Failing Item:
v FFC_826
v SOFTWARE
v FFC_826
826-918 826-918
Explanation: An unexpected error occurred that can
826-91C 826-91C
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a Response: Run diagnostics from a source other than
network based diagnostics, use general problem from the disk or a network. If the same error occurs or
resolution with a FRU of 826; otherwise, suspect a if the original SRN was not obtained from disk or a
software problem. network based diagnostics, use general problem
resolution with a FRU of 826; otherwise, suspect a
Failing Item:
software problem.
v SOFTWARE
Failing Item:
v FFC_826
v SOFTWARE
v FFC_826
826-919 826-919
Explanation: An unexpected error occurred that can
826-91D 826-91D
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a Response: Run diagnostics from a source other than
network based diagnostics, use general problem from the disk or a network. If the same error occurs or
resolution with a FRU of 826; otherwise, suspect a if the original SRN was not obtained from disk or a
software problem. network based diagnostics, use general problem
resolution with a FRU of 826; otherwise, suspect a
Failing Item:
software problem.
v SOFTWARE
Failing Item:
v FFC_826
v SOFTWARE
v FFC_826
826-91A 826-91A
Explanation: An unexpected error occurred that can
826-91E 826-91E
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a Response: Run diagnostics from a source other than
network based diagnostics, use general problem from the disk or a network. If the same error occurs or
resolution with a FRU of 826; otherwise, suspect a if the original SRN was not obtained from disk or a
software problem. network based diagnostics, use general problem
resolution with a FRU of 826; otherwise, suspect a
Failing Item:
software problem.
v SOFTWARE
Failing Item:

Service request numbers 653

826-91F • 826-927

v SOFTWARE
826-923 826-923
v FFC_826
Explanation: An unexpected error occurred that can
be attributed to software or hardware.
826-91F 826-91F
Response: Run diagnostics from a source other than
Explanation: An unexpected error occurred that can from the disk or a network. If the same error occurs or
be attributed to software or hardware. if the original SRN was not obtained from disk or a
Response: Run diagnostics from a source other than network based diagnostics, use general problem
from the disk or a network. If the same error occurs or resolution with a FRU of 826; otherwise, suspect a
if the original SRN was not obtained from disk or a software problem.
network based diagnostics, use general problem Failing Item:
resolution with a FRU of 826; otherwise, suspect a
v SOFTWARE
software problem.
v FFC_826
Failing Item:
v SOFTWARE
826-924 826-924
v FFC_826
Explanation: An unexpected error occurred that can
be attributed to software or hardware.
826-920 826-920
Response: Run diagnostics from a source other than
Explanation: An unexpected error occurred that can from the disk or a network. If the same error occurs or
be attributed to software or hardware. if the original SRN was not obtained from disk or a
Response: Run diagnostics from a source other than network based diagnostics, use general problem
from the disk or a network. If the same error occurs or resolution with a FRU of 826; otherwise, suspect a
if the original SRN was not obtained from disk or a software problem.
network based diagnostics, use general problem Failing Item:
resolution with a FRU of 826; otherwise, suspect a
v SOFTWARE
software problem.
v FFC_826
Failing Item:
v SOFTWARE
826-925 826-925
v FFC_826
Explanation: The adapter failed to configure.

826-921 826-921 Failing Item:

v FFC_826
Explanation: The adapter failed to configure.
v SOFTWARE
Failing Item:
v FFC_826
826-926 826-926
v SOFTWARE
Explanation: An unexpected error occurred that can
be attributed to software or hardware.
826-922 826-922
Response: Run diagnostics from a source other than
Explanation: An unexpected error occurred that can from the disk or a network. If the same error occurs or
be attributed to software or hardware. if the original SRN was not obtained from disk or a
Response: Run diagnostics from a source other than network based diagnostics, use general problem
from the disk or a network. If the same error occurs or resolution with a FRU of 826; otherwise, suspect a
if the original SRN was not obtained from disk or a software problem.
network based diagnostics, use general problem Failing Item:
resolution with a FRU of 826; otherwise, suspect a
v SOFTWARE
software problem.
v FFC_826
Failing Item:
v SOFTWARE
826-927 826-927
v FFC_826
Explanation: An unexpected error occurred that can
be attributed to software or hardware.
Response: Run diagnostics from a source other than

654 Service request numbers

 826-928 • 826-92E

from the disk or a network. If the same error occurs or

826-92B 826-92B
if the original SRN was not obtained from disk or a
network based diagnostics, use general problem Explanation: An unexpected error occurred that can
resolution with a FRU of 826; otherwise, suspect a be attributed to software or hardware.
software problem.
Response: Run diagnostics from a source other than
Failing Item: from the disk or a network. If the same error occurs or
v SOFTWARE if the original SRN was not obtained from disk or a
network based diagnostics, use general problem
v FFC_826
resolution with a FRU of 826; otherwise, suspect a
software problem.
826-928 826-928
Failing Item:
Explanation: An unexpected error occurred that can v SOFTWARE
be attributed to software or hardware.
v FFC_826
Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or
826-92C 826-92C
if the original SRN was not obtained from disk or a
network based diagnostics, use general problem Explanation: An unexpected error occurred that can
resolution with a FRU of 826; otherwise, suspect a be attributed to software or hardware.
software problem.
Response: Run diagnostics from a source other than
Failing Item: from the disk or a network. If the same error occurs or
v SOFTWARE if the original SRN was not obtained from disk or a
network based diagnostics, use general problem
v FFC_826
resolution with a FRU of 826; otherwise, suspect a
software problem.
826-929 826-929
Failing Item:
Explanation: An unexpected error occurred that can v SOFTWARE
be attributed to software or hardware.
v FFC_826
Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or
826-92D 826-92D
if the original SRN was not obtained from disk or a
network based diagnostics, use general problem Explanation: An unexpected error occurred that can
resolution with a FRU of 826; otherwise, suspect a be attributed to software or hardware.
software problem.
Response: Run diagnostics from a source other than
Failing Item: from the disk or a network. If the same error occurs or
v SOFTWARE if the original SRN was not obtained from disk or a
network based diagnostics, use general problem
v FFC_826
resolution with a FRU of 826; otherwise, suspect a
software problem.
826-92A 826-92A
Failing Item:
Explanation: An unexpected error occurred that can v SOFTWARE
be attributed to software or hardware.
v FFC_826
Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or
826-92E 826-92E
if the original SRN was not obtained from disk or a
network based diagnostics, use general problem Explanation: An unexpected error occurred that can
resolution with a FRU of 826; otherwise, suspect a be attributed to software or hardware.
software problem.
Response: Run diagnostics from a source other than
Failing Item: from the disk or a network. If the same error occurs or
v SOFTWARE if the original SRN was not obtained from disk or a
network based diagnostics, use general problem
v FFC_826
resolution with a FRU of 826; otherwise, suspect a
software problem.
Failing Item:
v SOFTWARE

Service request numbers 655

826-92F • 826-936

v FFC_826 v SOFTWARE
v FFC_826
826-92F 826-92F
Explanation: An unexpected error occurred that can 826-933 826-933
be attributed to software or hardware. Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than be attributed to software or hardware.
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use general problem if the original SRN was not obtained from disk or a
resolution with a FRU of 826; otherwise, suspect a network based diagnostics, use general problem
software problem. resolution with a FRU of 826; otherwise, suspect a
Failing Item: software problem.
v SOFTWARE Failing Item:
v FFC_826 v SOFTWARE
v FFC_826
826-930 826-930
Explanation: An unexpected error occurred that can 826-934 826-934
be attributed to software or hardware. Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than be attributed to software or hardware.
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use general problem if the original SRN was not obtained from disk or a
resolution with a FRU of 826; otherwise, suspect a network based diagnostics, use general problem
software problem. resolution with a FRU of 826; otherwise, suspect a
Failing Item: software problem.
v SOFTWARE Failing Item:
v FFC_826 v SOFTWARE
v FFC_826
826-931 826-931
Explanation: An unexpected error occurred that can 826-935 826-935
be attributed to software or hardware. Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than be attributed to software or hardware.
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use general problem if the original SRN was not obtained from disk or a
resolution with a FRU of 826; otherwise, suspect a network based diagnostics, use general problem
software problem. resolution with a FRU of 826; otherwise, suspect a
Failing Item: software problem.
v SOFTWARE Failing Item:
v FFC_826 v SOFTWARE
v FFC_826
826-932 826-932
Explanation: An unexpected error occurred that can 826-936 826-936
be attributed to software or hardware. Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than be attributed to software or hardware.
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use general problem if the original SRN was not obtained from disk or a
resolution with a FRU of 826; otherwise, suspect a network based diagnostics, use general problem
software problem. resolution with a FRU of 826; otherwise, suspect a
Failing Item: software problem.

656 Service request numbers

 826-937 • 826-93E

Failing Item: resolution with a FRU of 826; otherwise, suspect a

v SOFTWARE software problem.
v FFC_826 Failing Item:
v SOFTWARE
826-937 826-937 v FFC_826
Explanation: An unexpected error occurred that can
be attributed to software or hardware. 826-93B 826-93B
Response: Run diagnostics from a source other than Explanation: An unexpected error occurred that can
from the disk or a network. If the same error occurs or be attributed to software or hardware.
if the original SRN was not obtained from disk or a
Response: Run diagnostics from a source other than
network based diagnostics, use general problem
from the disk or a network. If the same error occurs or
resolution with a FRU of 826; otherwise, suspect a
if the original SRN was not obtained from disk or a
software problem.
network based diagnostics, use general problem
Failing Item: resolution with a FRU of 826; otherwise, suspect a
v SOFTWARE software problem.
v FFC_826 Failing Item:
v SOFTWARE
826-938 826-938 v FFC_826
Explanation: An unexpected error occurred that can
be attributed to software or hardware. 826-93C 826-93C
Response: Run diagnostics from a source other than Explanation: An unexpected error occurred that can
from the disk or a network. If the same error occurs or be attributed to software or hardware.
if the original SRN was not obtained from disk or a
Response: Run diagnostics from a source other than
network based diagnostics, use general problem
from the disk or a network. If the same error occurs or
resolution with a FRU of 826; otherwise, suspect a
if the original SRN was not obtained from disk or a
software problem.
network based diagnostics, use general problem
Failing Item: resolution with a FRU of 826; otherwise, suspect a
v SOFTWARE software problem.
v FFC_826 Failing Item:
v SOFTWARE
826-939 826-939 v FFC_826
Explanation: An unexpected error occurred that can
be attributed to software or hardware. 826-93D 826-93D
Response: Run diagnostics from a source other than Explanation: An unexpected error occurred that can
from the disk or a network. If the same error occurs or be attributed to software or hardware.
if the original SRN was not obtained from disk or a
Response: Run diagnostics from a source other than
network based diagnostics, use general problem
from the disk or a network. If the same error occurs or
resolution with a FRU of 826; otherwise, suspect a
if the original SRN was not obtained from disk or a
software problem.
network based diagnostics, use general problem
Failing Item: resolution with a FRU of 826; otherwise, suspect a
v SOFTWARE software problem.
v FFC_826 Failing Item:
v SOFTWARE
826-93A 826-93A v FFC_826
Explanation: An unexpected error occurred that can
be attributed to software or hardware. 826-93E 826-93E
Response: Run diagnostics from a source other than Explanation: An unexpected error occurred that can
from the disk or a network. If the same error occurs or be attributed to software or hardware.
if the original SRN was not obtained from disk or a
Response: Run diagnostics from a source other than
network based diagnostics, use general problem
from the disk or a network. If the same error occurs or

Service request numbers 657

826-93F • 827-123

if the original SRN was not obtained from disk or a

826-942 826-942
network based diagnostics, use general problem
resolution with a FRU of 826; otherwise, suspect a Explanation: An unexpected error occurred that can
software problem. be attributed to software or hardware.
Failing Item: Response: Run diagnostics from a source other than
v SOFTWARE from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
v FFC_826
network based diagnostics, use general problem
resolution with a FRU of 826; otherwise, suspect a
826-93F 826-93F software problem.

Explanation: An unexpected error occurred that can Failing Item:

be attributed to software or hardware. v SOFTWARE
Response: Run diagnostics from a source other than v FFC_826
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
826-943 826-943
network based diagnostics, use general problem
resolution with a FRU of 826; otherwise, suspect a Explanation: An unexpected error occurred that can
software problem. be attributed to software or hardware.
Failing Item: Response: Run diagnostics from a source other than
v SOFTWARE from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
v FFC_826
network based diagnostics, use general problem
resolution with a FRU of 826; otherwise, suspect a
826-940 826-940 software problem.

Explanation: An unexpected error occurred that can Failing Item:

be attributed to software or hardware. v SOFTWARE
Response: Run diagnostics from a source other than v FFC_826
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
827-112 827-112
network based diagnostics, use general problem
resolution with a FRU of 826; otherwise, suspect a Explanation: The parallel port data register write/read
software problem. test failed.
Failing Item: Failing Item:
v SOFTWARE v FFC_221
v FFC_826
827-121 827-121
826-941 826-941 Explanation: Cannot run the test because the device
Explanation: An unexpected error occurred that can driver detected a hardware error.
be attributed to software or hardware. Failing Item:
Response: Run diagnostics from a source other than v FFC_827
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
827-122 827-122
network based diagnostics, use general problem
resolution with a FRU of 826; otherwise, suspect a Explanation: The parallel port data register write/read
software problem. test failed.
Failing Item: Failing Item:
v SOFTWARE v FFC_827
v FFC_826
827-123 827-123
Explanation: The parallel port control register
write/read test failed.
Failing Item:

658 Service request numbers

 827-124 • 827-202

v FFC_827
827-142 827-142
Explanation: The parallel port control register
827-124 827-124
write/read test with BIDI enabled failed.
Explanation: The parallel port data register read test
Failing Item:
failed.
v FFC_827
Failing Item:
v FFC_827
827-151 827-151
Explanation: Cannot run the test because the device
827-125 827-125
driver detected a hardware error.
Explanation: The parallel port control register read
Failing Item:
test failed.
v FFC_221
Failing Item:
v FFC_827
827-152 827-152
Explanation: The parallel port status register read test
827-126 827-126
failed.
Explanation: The parallel port control register read
Failing Item:
test failed.
v FFC_827
Failing Item:
v FFC_827
827-161 827-161
Explanation: Cannot run the test because the device
827-131 827-131
driver detected a hardware error.
Explanation: Cannot run the test because the device
Failing Item:
driver detected a hardware error.
v FFC_827
Failing Item:
v FFC_827
827-162 827-162
Explanation: The parallel port interrupt test failed.
827-132 827-132
Failing Item:
Explanation: The control port register direction bit
(write) test with BIDI enabled failed. v FFC_221

Response: Use MAP0210 : General problem resolution.

827-163 827-163
Failing Item:
Explanation: The parallel port interrupt test failed.
v FFC_827
Failing Item:
827-133 827-133 v FFC_221

Explanation: The control port register direction bit

(read) test with BIDI enabled failed. 827-201 827-201

Failing Item: Explanation: The extend control register of the parallel

port failed a read/write test.
v FFC_827
Failing Item:
827-141 827-141 v FFC_827

Explanation: Cannot run the test because the device

driver detected a hardware error. 827-202 827-202

Failing Item: Explanation: Input/output to the FIFO (without

interrupts) failed.
v FFC_827
Failing Item:
v FFC_827

Service request numbers 659

827-203 • 831-161

827-203 827-203 831-114 831-114

Explanation: Input/output to the FIFO (with Explanation: The register verification test failed.
interrupts) failed.
Failing Item:
Failing Item: v FFC_831
v FFC_827
831-121 831-121
827-204 827-204
Explanation: Cannot run the test because the device
Explanation: Direct memory access to the FIFO failed. driver detected a hardware error.
Failing Item: Failing Item:
v FFC_827 v FFC_221

828-501 828-501 831-122 831-122

Explanation: The diskette adapter test failed. Explanation: The data wrap communications test
failed.
Failing Item:
v FFC_828 Failing Item:
v FFC_221
82C-102 82C-102
831-123 831-123
Explanation: Adapter test failed.
Explanation: The modem control line test failed.
Failing Item:
v FFC_82C Failing Item:
v FFC_221
82C-104 82C-104
831-131 831-131
Explanation: Display test failed.
Explanation: Cannot run the test because the device
Failing Item:
driver detected a hardware error.
v FFC_82C
Failing Item:
v FFC_725
v FFC_221

831-111 831-111
831-132 831-132
Explanation: Cannot run the test because the device
driver detected a hardware error. Explanation: The data wrap communications test
failed.
Failing Item:
Failing Item:
v FFC_221
v FFC_221

831-112 831-112
831-133 831-133
Explanation: Unable to determine the type of adapter
from the VPD. Explanation: The modem control line test failed.

Failing Item: Failing Item:

v FFC_221 v FFC_221

831-113 831-113 831-161 831-161

Explanation: The VPD verification test failed. Explanation: Cannot run the test because the device
driver detected a hardware error.
Failing Item:
Failing Item:
v FFC_831
v FFC_252

660 Service request numbers

 831-162 • 831-273

831-162 831-162 831-173 831-173

Explanation: The data wrap communications test Explanation: The modem control line test failed.
failed.
Failing Item:
Failing Item: v FFC_259
v FFC_252
831-181 831-181
831-163 831-163
Explanation: Cannot run the test because the device
Explanation: The modem control line test failed. driver detected a hardware error.
Failing Item: Failing Item:
v FFC_252 v FFC_261

831-164 831-164 831-182 831-182

Explanation: Cannot run the test because the device Explanation: The data wrap communications test
driver detected a hardware error. failed.
Failing Item: Failing Item:
v FFC_221 v FFC_261
v FFC_252
831-183 831-183
831-165 831-165 Explanation: The modem control line test failed.
Explanation: The data wrap communications test Failing Item:
failed.
v FFC_261
Failing Item:
v FFC_221 831-271 831-271
v FFC_252
Explanation: Cannot run the test because the device
driver detected a hardware error.
831-166 831-166
Failing Item:
Explanation: The modem control line test failed. v FFC_831
Failing Item: v FFC_259
v FFC_221
v FFC_252 831-272 831-272
Explanation: The data wrap communication test
831-171 831-171 failed.
Explanation: Cannot run the test because the device Failing Item:
driver detected a hardware error. v FFC_831
Failing Item: v FFC_259
v FFC_259
831-273 831-273
831-172 831-172 Explanation: The modem control line test failed.
Explanation: The data wrap communications test Failing Item:
failed.
v FFC_831
Failing Item: v FFC_259
v FFC_259

Service request numbers 661

831-281 • 831-383

831-281 831-281 831-332 831-332

Explanation: Cannot run the test because the device Explanation: The data wrap communications test
driver detected a hardware error. failed.
Failing Item: Failing Item:
v FFC_831 v FFC_831
v FFC_259
831-333 831-333
831-282 831-282 Explanation: The modem control line test failed.
Explanation: The data wrap communications test Failing Item:
failed.
v FFC_831
Failing Item:
v FFC_831 831-371 831-371
v FFC_259
Explanation: Cannot run the test because the device
driver detected a hardware error.
831-283 831-283
Failing Item:
Explanation: The modem control line test failed. v FFC_831
Failing Item:
v FFC_831 831-372 831-372
v FFC_259 Explanation: The data wrap communications test
failed.
831-321 831-321 Failing Item:
Explanation: Cannot run the test because the device v FFC_831
driver detected a hardware error.
Failing Item: 831-373 831-373
v FFC_831 Explanation: The modem control line test failed.
Failing Item:
831-322 831-322
v FFC_831
Explanation: The data wrap communications test
failed.
831-381 831-381
Failing Item:
Explanation: Cannot run the test because the device
v FFC_831 driver detected a hardware error.
Failing Item:
831-323 831-323
v FFC_831
Explanation: The modem control line test failed.
Failing Item: 831-382 831-382
v FFC_831 Explanation: The data wrap communications test
failed.
831-331 831-331 Failing Item:
Explanation: Cannot run the test because the device v FFC_831
driver detected a hardware error.
Failing Item: 831-383 831-383
v FFC_831 Explanation: The modem control line test failed.
Failing Item:
v FFC_831

662 Service request numbers

 831-481 • 831-905

v SOFTWARE
831-481 831-481
v FFC_831
Explanation: Could not do the test because the device
driver detected a hardware error.
831-902 831-902
Failing Item:
Explanation: An unexpected error occurred that can
v FFC_D56
be attributed to software or hardware.
Response: Run diagnostics from a source other than
831-482 831-482
from the disk or a network. If the same error occurs or
Explanation: The data wrap communication test if the original SRN was not obtained from disk or a
failed. network based diagnostics, use general problem
resolution with a FRU of 831; otherwise, suspect a
Failing Item:
software problem.
v FFC_D56
Failing Item:
v SOFTWARE
831-483 831-483
v FFC_831
Explanation: The modem control line test failed.
Failing Item: 831-903 831-903
v FFC_D56
Explanation: An unexpected error occurred that can
be attributed to software or hardware.
831-581 831-581
Response: Run diagnostics from a source other than
Explanation: Could not do the test because the device from the disk or a network. If the same error occurs or
driver detected a hardware error. if the original SRN was not obtained from disk or a
network based diagnostics, use general problem
Failing Item: resolution with a FRU of 831; otherwise, suspect a
v FFC_831 software problem.
v FFC_D56 Failing Item:
v SOFTWARE
831-582 831-582 v FFC_831
Explanation: The data wrap communication test
failed. 831-904 831-904
Failing Item: Explanation: An unexpected error occurred that can
v FFC_831 be attributed to software or hardware.
v FFC_D56 Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or
831-583 831-583 if the original SRN was not obtained from disk or a
network based diagnostics, use general problem
Explanation: The modem control line test failed. resolution with a FRU of 831; otherwise, suspect a
Failing Item: software problem.
v FFC_831 Failing Item:
v FFC_D56 v SOFTWARE
v FFC_831
831-901 831-901
Explanation: An unexpected error occurred that can 831-905 831-905
be attributed to software or hardware. Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than be attributed to software or hardware.
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use general problem if the original SRN was not obtained from disk or a
resolution with a FRU of 831; otherwise, suspect a network based diagnostics, use general problem
software problem. resolution with a FRU of 831; otherwise, suspect a
Failing Item: software problem.

Service request numbers 663

831-906 • 831-90D

Failing Item: resolution with a FRU of 831; otherwise, suspect a

v SOFTWARE software problem.
v FFC_831 Failing Item:
v SOFTWARE
831-906 831-906 v FFC_831
Explanation: An unexpected error occurred that can
be attributed to software or hardware. 831-90A 831-90A
Response: Run diagnostics from a source other than Explanation: An unexpected error occurred that can
from the disk or a network. If the same error occurs or be attributed to software or hardware.
if the original SRN was not obtained from disk or a
Response: Run diagnostics from a source other than
network based diagnostics, use general problem
from the disk or a network. If the same error occurs or
resolution with a FRU of 831; otherwise, suspect a
if the original SRN was not obtained from disk or a
software problem.
network based diagnostics, use general problem
Failing Item: resolution with a FRU of 831; otherwise, suspect a
v SOFTWARE software problem.
v FFC_831 Failing Item:
v SOFTWARE
831-907 831-907 v FFC_831
Explanation: An unexpected error occurred that can
be attributed to software or hardware. 831-90B 831-90B
Response: Run diagnostics from a source other than Explanation: An unexpected error occurred that can
from the disk or a network. If the same error occurs or be attributed to software or hardware.
if the original SRN was not obtained from disk or a
Response: Run diagnostics from a source other than
network based diagnostics, use general problem
from the disk or a network. If the same error occurs or
resolution with a FRU of 831; otherwise, suspect a
if the original SRN was not obtained from disk or a
software problem.
network based diagnostics, use general problem
Failing Item: resolution with a FRU of 831; otherwise, suspect a
v SOFTWARE software problem.
v FFC_831 Failing Item:
v SOFTWARE
831-908 831-908 v FFC_831
Explanation: An unexpected error occurred that can
be attributed to software or hardware. 831-90C 831-90C
Response: Run diagnostics from a source other than Explanation: An unexpected error occurred that can
from the disk or a network. If the same error occurs or be attributed to software or hardware.
if the original SRN was not obtained from disk or a
Response: Run diagnostics from a source other than
network based diagnostics, use general problem
from the disk or a network. If the same error occurs or
resolution with a FRU of 831; otherwise, suspect a
if the original SRN was not obtained from disk or a
software problem.
network based diagnostics, use general problem
Failing Item: resolution with a FRU of 831; otherwise, suspect a
v SOFTWARE software problem.
v FFC_831 Failing Item:
v SOFTWARE
831-909 831-909 v FFC_831
Explanation: An unexpected error occurred that can
be attributed to software or hardware. 831-90D 831-90D
Response: Run diagnostics from a source other than Explanation: An unexpected error occurred that can
from the disk or a network. If the same error occurs or be attributed to software or hardware.
if the original SRN was not obtained from disk or a
Response: Run diagnostics from a source other than
network based diagnostics, use general problem
from the disk or a network. If the same error occurs or

664 Service request numbers

 831-90E • 831-914

if the original SRN was not obtained from disk or a

831-911 831-911
network based diagnostics, use general problem
resolution with a FRU of 831; otherwise, suspect a Explanation: An unexpected error occurred that can
software problem. be attributed to software or hardware.
Failing Item: Response: Run diagnostics from a source other than
v SOFTWARE from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
v FFC_831
network based diagnostics, use general problem
resolution with a FRU of 831; otherwise, suspect a
831-90E 831-90E software problem.

Explanation: An unexpected error occurred that can Failing Item:

be attributed to software or hardware. v SOFTWARE
Response: Run diagnostics from a source other than v FFC_831
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
831-912 831-912
network based diagnostics, use general problem
resolution with a FRU of 831; otherwise, suspect a Explanation: An unexpected error occurred that can
software problem. be attributed to software or hardware.
Failing Item: Response: Run diagnostics from a source other than
v SOFTWARE from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
v FFC_831
network based diagnostics, use general problem
resolution with a FRU of 831; otherwise, suspect a
831-90F 831-90F software problem.

Explanation: An unexpected error occurred that can Failing Item:

be attributed to software or hardware. v SOFTWARE
Response: Run diagnostics from a source other than v FFC_831
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
831-913 831-913
network based diagnostics, use general problem
resolution with a FRU of 831; otherwise, suspect a Explanation: An unexpected error occurred that can
software problem. be attributed to software or hardware.
Failing Item: Response: Run diagnostics from a source other than
v SOFTWARE from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
v FFC_831
network based diagnostics, use general problem
resolution with a FRU of 831; otherwise, suspect a
831-910 831-910 software problem.

Explanation: An unexpected error occurred that can Failing Item:

be attributed to software or hardware. v SOFTWARE
Response: Run diagnostics from a source other than v FFC_831
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
831-914 831-914
network based diagnostics, use general problem
resolution with a FRU of 831; otherwise, suspect a Explanation: An unexpected error occurred that can
software problem. be attributed to software or hardware.
Failing Item: Response: Run diagnostics from a source other than
v SOFTWARE from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
v FFC_831
network based diagnostics, use general problem
resolution with a FRU of 831; otherwise, suspect a
software problem.
Failing Item:
v SOFTWARE

Service request numbers 665

831-915 • 831-91C

v FFC_831 v SOFTWARE
v FFC_831
831-915 831-915
Explanation: An unexpected error occurred that can 831-919 831-919
be attributed to software or hardware. Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than be attributed to software or hardware.
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use general problem if the original SRN was not obtained from disk or a
resolution with a FRU of 831; otherwise, suspect a network based diagnostics, use general problem
software problem. resolution with a FRU of 831; otherwise, suspect a
Failing Item: software problem.
v SOFTWARE Failing Item:
v FFC_831 v SOFTWARE
v FFC_831
831-916 831-916
Explanation: An unexpected error occurred that can 831-91A 831-91A
be attributed to software or hardware. Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than be attributed to software or hardware.
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use general problem if the original SRN was not obtained from disk or a
resolution with a FRU of 831; otherwise, suspect a network based diagnostics, use general problem
software problem. resolution with a FRU of 831; otherwise, suspect a
Failing Item: software problem.
v SOFTWARE Failing Item:
v FFC_831 v SOFTWARE
v FFC_831
831-917 831-917
Explanation: An unexpected error occurred that can 831-91B 831-91B
be attributed to software or hardware. Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than be attributed to software or hardware.
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use general problem if the original SRN was not obtained from disk or a
resolution with a FRU of 831; otherwise, suspect a network based diagnostics, use general problem
software problem. resolution with a FRU of 831; otherwise, suspect a
Failing Item: software problem.
v SOFTWARE Failing Item:
v FFC_831 v SOFTWARE
v FFC_831
831-918 831-918
Explanation: An unexpected error occurred that can 831-91C 831-91C
be attributed to software or hardware. Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than be attributed to software or hardware.
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use general problem if the original SRN was not obtained from disk or a
resolution with a FRU of 831; otherwise, suspect a network based diagnostics, use general problem
software problem. resolution with a FRU of 831; otherwise, suspect a
Failing Item: software problem.

666 Service request numbers

 831-91D • 831-924

Failing Item: resolution with a FRU of 831; otherwise, suspect a

v SOFTWARE software problem.
v FFC_831 Failing Item:
v SOFTWARE
831-91D 831-91D v FFC_831
Explanation: An unexpected error occurred that can
be attributed to software or hardware. 831-921 831-921
Response: Run diagnostics from a source other than Explanation: The adapter failed to configure.
from the disk or a network. If the same error occurs or
Failing Item:
if the original SRN was not obtained from disk or a
network based diagnostics, use general problem v FFC_831
resolution with a FRU of 831; otherwise, suspect a v SOFTWARE
software problem.
Failing Item: 831-922 831-922
v SOFTWARE Explanation: An unexpected error occurred that can
v FFC_831 be attributed to software or hardware.
Response: Run diagnostics from a source other than
831-91E 831-91E from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
Explanation: An unexpected error occurred that can
network based diagnostics, usegeneral problem
be attributed to software or hardware.
resolution with a FRU of 831; otherwise, suspect a
Response: Run diagnostics from a source other than software problem.
from the disk or a network. If the same error occurs or
Failing Item:
if the original SRN was not obtained from disk or a
network based diagnostics, use general problem v SOFTWARE
resolution with a FRU of 831; otherwise, suspect a v FFC_831
software problem.
Failing Item: 831-923 831-923
v SOFTWARE Explanation: An unexpected error occurred that can
v FFC_831 be attributed to software or hardware.
Response: Run diagnostics from a source other than
831-91F 831-91F from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
Explanation: An unexpected error occurred that can
network based diagnostics, usegeneral problem
be attributed to software or hardware.
resolution with a FRU of 831; otherwise, suspect a
Response: Run diagnostics from a source other than software problem.
from the disk or a network. If the same error occurs or
Failing Item:
if the original SRN was not obtained from disk or a
network based diagnostics, use general problem v SOFTWARE
resolution with a FRU of 831; otherwise, suspect a v FFC_831
software problem.
Failing Item: 831-924 831-924
v SOFTWARE Explanation: An unexpected error occurred that can
v FFC_831 be attributed to software or hardware.
Response: Run diagnostics from a source other than
831-920 831-920 from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
Explanation: An unexpected error occurred that can
network based diagnostics, usegeneral problem
be attributed to software or hardware.
resolution with a FRU of 831; otherwise, suspect a
Response: Run diagnostics from a source other than software problem.
from the disk or a network. If the same error occurs or
Failing Item:
if the original SRN was not obtained from disk or a
network based diagnostics, use general problem v SOFTWARE
v FFC_831

Service request numbers 667

831-925 • 831-92C

from the disk or a network. If the same error occurs or

831-925 831-925
if the original SRN was not obtained from disk or a
Explanation: The adapter failed to configure. network based diagnostics, use general problem
resolution with a FRU of 831; otherwise, suspect a
Failing Item:
software problem.
v FFC_831
Failing Item:
v SOFTWARE
v SOFTWARE
v FFC_831
831-926 831-926
Explanation: An unexpected error occurred that can
831-92A 831-92A
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a Response: Run diagnostics from a source other than
network based diagnostics, use general problem from the disk or a network. If the same error occurs or
resolution with a FRU of 831; otherwise, suspect a if the original SRN was not obtained from disk or a
software problem. network based diagnostics, use general problem
resolution with a FRU of 831; otherwise, suspect a
Failing Item:
software problem.
v SOFTWARE
Failing Item:
v FFC_831
v SOFTWARE
v FFC_831
831-927 831-927
Explanation: An unexpected error occurred that can
831-92B 831-92B
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a Response: Run diagnostics from a source other than
network based diagnostics, use general problem from the disk or a network. If the same error occurs or
resolution with a FRU of 831; otherwise, suspect a if the original SRN was not obtained from disk or a
software problem. network based diagnostics, use general problem
resolution with a FRU of 831; otherwise, suspect a
Failing Item:
software problem.
v SOFTWARE
Failing Item:
v FFC_831
v SOFTWARE
v FFC_831
831-928 831-928
Explanation: An unexpected error occurred that can
831-92C 831-92C
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a Response: Run diagnostics from a source other than
network based diagnostics, use general problem from the disk or a network. If the same error occurs or
resolution with a FRU of 831; otherwise, suspect a if the original SRN was not obtained from disk or a
software problem. network based diagnostics, use general problem
resolution with a FRU of 831; otherwise, suspect a
Failing Item:
software problem.
v SOFTWARE
Failing Item:
v FFC_831
v SOFTWARE
v FFC_831
831-929 831-929
Explanation: An unexpected error occurred that can
be attributed to software or hardware.
Response: Run diagnostics from a source other than

668 Service request numbers

 831-92D • 831-934

v FFC_831
831-92D 831-92D
Explanation: An unexpected error occurred that can
831-931 831-931
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a Response: Run diagnostics from a source other than
network based diagnostics, use general problem from the disk or a network. If the same error occurs or
resolution with a FRU of 831; otherwise, suspect a if the original SRN was not obtained from disk or a
software problem. network based diagnostics, use general problem
resolution with a FRU of 831; otherwise, suspect a
Failing Item:
software problem.
v SOFTWARE
Failing Item:
v FFC_831
v SOFTWARE
v FFC_831
831-92E 831-92E
Explanation: An unexpected error occurred that can
831-932 831-932
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a Response: Run diagnostics from a source other than
network based diagnostics, use general problem from the disk or a network. If the same error occurs or
resolution with a FRU of 831; otherwise, suspect a if the original SRN was not obtained from disk or a
software problem. network based diagnostics, use general problem
resolution with a FRU of 831; otherwise, suspect a
Failing Item:
software problem.
v SOFTWARE
Failing Item:
v FFC_831
v SOFTWARE
v FFC_831
831-92F 831-92F
Explanation: An unexpected error occurred that can
831-933 831-933
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a Response: Run diagnostics from a source other than
network based diagnostics, use general problem from the disk or a network. If the same error occurs or
resolution with a FRU of 831; otherwise, suspect a if the original SRN was not obtained from disk or a
software problem. network based diagnostics, use general problem
resolution with a FRU of 831; otherwise, suspect a
Failing Item:
software problem.
v SOFTWARE
Failing Item:
v FFC_831
v SOFTWARE
v FFC_831
831-930 831-930
Explanation: An unexpected error occurred that can
831-934 831-934
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a Response: Run diagnostics from a source other than
network based diagnostics, use general problem from the disk or a network. If the same error occurs or
resolution with a FRU of 831; otherwise, suspect a if the original SRN was not obtained from disk or a
software problem. network based diagnostics, use general problem
resolution with a FRU of 831; otherwise, suspect a
Failing Item:
software problem.
v SOFTWARE
Failing Item:

Service request numbers 669

831-935 • 831-93C

v SOFTWARE Failing Item:

v FFC_831 v SOFTWARE
v FFC_831
831-935 831-935
Explanation: An unexpected error occurred that can 831-939 831-939
be attributed to software or hardware. Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than be attributed to software or hardware.
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use general problem if the original SRN was not obtained from disk or a
resolution with a FRU of 831; otherwise, suspect a network based diagnostics, use general problem
software problem. resolution with a FRU of 831; otherwise, suspect a
Failing Item: software problem.
v SOFTWARE Failing Item:
v FFC_831 v SOFTWARE
v FFC_831
831-936 831-936
Explanation: An unexpected error occurred that can 831-93A 831-93A
be attributed to software or hardware. Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than be attributed to software or hardware.
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use general problem if the original SRN was not obtained from disk or a
resolution with a FRU of 831; otherwise, suspect a network based diagnostics, use general problem
software problem. resolution with a FRU of 831; otherwise, suspect a
Failing Item: software problem.
v SOFTWARE Failing Item:
v FFC_831 v SOFTWARE
v FFC_831
831-937 831-937
Explanation: An unexpected error occurred that can 831-93B 831-93B
be attributed to software or hardware. Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than be attributed to software or hardware.
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use general problem if the original SRN was not obtained from disk or a
resolution with a FRU of 831; otherwise, suspect a network based diagnostics, use general problem
software problem. resolution with a FRU of 831; otherwise, suspect a
Failing Item: software problem.
v SOFTWARE Failing Item:
v FFC_831 v SOFTWARE
v FFC_831
831-938 831-938
Explanation: An unexpected error occurred that can 831-93C 831-93C
be attributed to software or hardware. Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than be attributed to software or hardware.
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use general problem if the original SRN was not obtained from disk or a
resolution with a FRU of 831; otherwise, suspect a network based diagnostics, use general problem
software problem.

670 Service request numbers

 831-93D • 831-943

resolution with a FRU of 831; otherwise, suspect a if the original SRN was not obtained from disk or a
software problem. network based diagnostics, use general problem
resolution with a FRU of 831; otherwise, suspect a
Failing Item:
software problem.
v SOFTWARE
Failing Item:
v FFC_831
v SOFTWARE
v FFC_831
831-93D 831-93D
Explanation: An unexpected error occurred that can
831-941 831-941
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a Response: Run diagnostics from a source other than
network based diagnostics, use general problem from the disk or a network. If the same error occurs or
resolution with a FRU of 831; otherwise, suspect a if the original SRN was not obtained from disk or a
software problem. network based diagnostics, use general problem
resolution with a FRU of 831; otherwise, suspect a
Failing Item:
software problem.
v SOFTWARE
Failing Item:
v FFC_831
v SOFTWARE
v FFC_831
831-93E 831-93E
Explanation: An unexpected error occurred that can
831-942 831-942
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a Response: Run diagnostics from a source other than
network based diagnostics, use general problem from the disk or a network. If the same error occurs or
resolution with a FRU of 831; otherwise, suspect a if the original SRN was not obtained from disk or a
software problem. network based diagnostics, use general problem
resolution with a FRU of 831; otherwise, suspect a
Failing Item:
software problem.
v SOFTWARE
Failing Item:
v FFC_831
v SOFTWARE
v FFC_831
831-93F 831-93F
Explanation: An unexpected error occurred that can
831-943 831-943
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a Response: Run diagnostics from a source other than
network based diagnostics, use general problem from the disk or a network. If the same error occurs or
resolution with a FRU of 831; otherwise, suspect a if the original SRN was not obtained from disk or a
software problem. network based diagnostics, use general problem
resolution with a FRU of 831; otherwise, suspect a
Failing Item:
software problem.
v SOFTWARE
Failing Item:
v FFC_831
v SOFTWARE
v FFC_831
831-940 831-940
Explanation: An unexpected error occurred that can
be attributed to software or hardware.
Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or

Service request numbers 671

836-101 • 836-155

836-101 836-101 836-118 836-118

Explanation: Cannot run the test because the device Explanation: Remote async node test failed.
driver detected a hardware error.
Failing Item:
Failing Item: v FFC_837
v FFC_836
836-119 836-119
836-111 836-111
Explanation: Sync line termination test failed.
Explanation: Cannot run test because the device
Failing Item:
driver detected a hardware error.
v FFC_836
Failing Item:
v FFC_836
836-151 836-151
v FFC_227
Explanation: Cannot run the test because the device
driver detected a hardware error.
836-112 836-112
Failing Item:
Explanation: Unable to determine the type of adapter
v FFC_837
from the VPD.
Failing Item:
836-152 836-152
v FFC_836
Explanation: The data wrap communications test
v FFC_227
failed.
Failing Item:
836-113 836-113
v FFC_837
Explanation: The VPD verification test failed.
Failing Item: 836-153 836-153
v FFC_836
Explanation: The modem control line test failed.
Failing Item:
836-114 836-114
v FFC_837
Explanation: The register verification test failed.
Failing Item: 836-154 836-154
v FFC_836
Explanation: Cannot run the test because the device
driver detected a hardware error.
836-115 836-115
Failing Item:
Explanation: The VPD verification test failed. v FFC_684
Failing Item: v FFC_836
v FFC_836
836-155 836-155
836-116 836-116 Explanation: The data wrap communications test
Explanation: The 128-port controller line test failed. failed.

Failing Item: Failing Item:

v FFC_B54 v FFC_684
v FFC_836 v FFC_836
v FFC_152
836-117 836-117
Explanation: Remote Async Node test failed.
Failing Item:
v FFC_684

672 Service request numbers

 836-161 • 836-253

836-161 836-161 836-175 836-175

Explanation: Cannot run the test because the device Explanation: The data wrap communications test
driver detected a hardware error. failed while running the Printer/Terminal cable wrap
test.
Failing Item:
v FFC_C22 Failing Item:
v FFC_263
836-162 836-162
836-181 836-181
Explanation: The data wrap communications test
failed. Explanation: Cannot run the test because the device
driver detected a hardware error.
Failing Item:
v FFC_C22 Failing Item:
v FFC_261
836-163 836-163
836-182 836-182
Explanation: The modem control line test failed.
Explanation: The data wrap communications test
Failing Item:
failed.
v FFC_C22
Failing Item:
v FFC_261
836-164 836-164
Explanation: The data wrap communication test
836-183 836-183
failed.
Explanation: The modem control line test failed.
Failing Item:
v FFC_D06 Failing Item:
v FFC_261
836-171 836-171
836-251 836-251
Explanation: Cannot run the test because the device
driver detected a hardware error. Explanation: Cannot run the test because the device
driver detected a hardware error.
Failing Item:
v FFC_259 Failing Item:
v FFC_836
836-172 836-172 v FFC_837

Explanation: The data wrap communications test

failed. 836-252 836-252

Failing Item: Explanation: The data wrap communications test

failed.
v FFC_259
Failing Item:
836-173 836-173 v FFC_836
v FFC_837
Explanation: The modem control line test failed.
Failing Item:
836-253 836-253
v FFC_259
Explanation: The modem control line test failed.

836-174 836-174 Failing Item:

v FFC_836
Explanation: Cannot run the test because the device
driver detected a hardware error while running the v FFC_837
Printer/Terminal cable wrap test.
Failing Item:
v FFC_263

Service request numbers 673

836-254 • 836-483

836-254 836-254 836-275 836-275

Explanation: Cannot run the test because the device Explanation: The data wrap communications test
driver detected a hardware error while running the failed while running the Printer/Terminal cable wrap
Remote Async Node wrap test. test.
Failing Item: Failing Item:
v FFC_836 v FFC_836
v FFC_837 v FFC_684

836-255 836-255 836-281 836-281

Explanation: The data wrap communications test Explanation: Cannot run the test because the device
failed while running the Remote Async Node wrap driver detected a hardware error.
test.
Failing Item:
Response: Use MAP0210 : General problem resolution. v FFC_836
Failing Item: v FFC_837
v FFC_836
v FFC_684 836-282 836-282
Explanation: The data wrap communication test
836-271 836-271 failed.
Explanation: Cannot run the test because the device Failing Item:
driver detected a hardware error. v FFC_836
Failing Item: v FFC_837
v FFC_836
v FFC_837 836-283 836-283
Explanation: The modem control line test failed.
836-272 836-272
Failing Item:
Explanation: The data wrap communications test v FFC_836
failed.
v FFC_837
Failing Item:
v FFC_836 836-481 836-481
v FFC_837
Explanation: Could not do the test because the device
driver detected a hardware error.
836-273 836-273
Failing Item:
Explanation: The modem control line test failed. v FFC_D56
Failing Item:
v FFC_836 836-482 836-482
v FFC_837 Explanation: The data wrap communication test
failed.
836-274 836-274 Failing Item:
Explanation: Cannot run the test because the device v FFC_D56
driver detected a hardware error while running the
Printer/Terminal cable wrap test.
836-483 836-483
Failing Item:
Explanation: The modem control line test failed.
v FFC_836
Failing Item:
v FFC_684
v FFC_D56

674 Service request numbers

 836-901 • 836-908

v FFC_836
836-901 836-901
Explanation: An unexpected error occurred that can
836-905 836-905
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a Response: Run diagnostics from a source other than
network based diagnostics, use general problem from the disk or a network. If the same error occurs or
resolution with a FRU of 836; otherwise, suspect a if the original SRN was not obtained from disk or a
software problem. network based diagnostics, use general problem
resolution with a FRU of 836; otherwise, suspect a
Failing Item:
software problem.
v SOFTWARE
Failing Item:
v FFC_836
v SOFTWARE
v FFC_836
836-902 836-902
Explanation: An unexpected error occurred that can
836-906 836-906
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a Response: Run diagnostics from a source other than
network based diagnostics, use general problem from the disk or a network. If the same error occurs or
resolution with a FRU of 836; otherwise, suspect a if the original SRN was not obtained from disk or a
software problem. network based diagnostics, use general problem
resolution with a FRU of 836; otherwise, suspect a
Failing Item:
software problem.
v SOFTWARE
Failing Item:
v FFC_836
v SOFTWARE
v FFC_836
836-903 836-903
Explanation: An unexpected error occurred that can
836-907 836-907
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a Response: Run diagnostics from a source other than
network based diagnostics, use general problem from the disk or a network. If the same error occurs or
resolution with a FRU of 836; otherwise, suspect a if the original SRN was not obtained from disk or a
software problem. network based diagnostics, use general problem
resolution with a FRU of 836; otherwise, suspect a
Failing Item:
software problem.
v SOFTWARE
Failing Item:
v FFC_836
v SOFTWARE
v FFC_836
836-904 836-904
Explanation: An unexpected error occurred that can
836-908 836-908
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a Response: Run diagnostics from a source other than
network based diagnostics, use general problem from the disk or a network. If the same error occurs or
resolution with a FRU of 836; otherwise, suspect a if the original SRN was not obtained from disk or a
software problem. network based diagnostics, use general problem
resolution with a FRU of 836; otherwise, suspect a
Failing Item:
software problem.
v SOFTWARE
Failing Item:

Service request numbers 675

836-909 • 836-910

v SOFTWARE Failing Item:

v FFC_836 v SOFTWARE
v FFC_836
836-909 836-909
Explanation: An unexpected error occurred that can 836-90D 836-90D
be attributed to software or hardware. Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than be attributed to software or hardware.
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use general problem if the original SRN was not obtained from disk or a
resolution with a FRU of 836; otherwise, suspect a network based diagnostics, use general problem
software problem. resolution with a FRU of 836; otherwise, suspect a
Failing Item: software problem.
v SOFTWARE Failing Item:
v FFC_836 v SOFTWARE
v FFC_836
836-90A 836-90A
Explanation: An unexpected error occurred that can 836-90E 836-90E
be attributed to software or hardware. Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than be attributed to software or hardware.
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use general problem if the original SRN was not obtained from disk or a
resolution with a FRU of 836; otherwise, suspect a network based diagnostics, use general problem
software problem. resolution with a FRU of 836; otherwise, suspect a
Failing Item: software problem.
v SOFTWARE Failing Item:
v FFC_836 v SOFTWARE
v FFC_836
836-90B 836-90B
Explanation: An unexpected error occurred that can 836-90F 836-90F
be attributed to software or hardware. Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than be attributed to software or hardware.
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use general problem if the original SRN was not obtained from disk or a
resolution with a FRU of 836; otherwise, suspect a network based diagnostics, use general problem
software problem. resolution with a FRU of 836; otherwise, suspect a
Failing Item: software problem.
v SOFTWARE Failing Item:
v FFC_836 v SOFTWARE
v FFC_836
836-90C 836-90C
Explanation: An unexpected error occurred that can 836-910 836-910
be attributed to software or hardware. Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than be attributed to software or hardware.
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use general problem if the original SRN was not obtained from disk or a
resolution with a FRU of 836; otherwise, suspect a network based diagnostics, use general problem
software problem.

676 Service request numbers

 836-911 • 836-917

resolution with a FRU of 836; otherwise, suspect a if the original SRN was not obtained from disk or a
software problem. network based diagnostics, use general problem
resolution with a FRU of 836; otherwise, suspect a
Failing Item:
software problem.
v SOFTWARE
Failing Item:
v FFC_836
v SOFTWARE
v FFC_836
836-911 836-911
Explanation: An unexpected error occurred that can
836-915 836-915
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a Response: Run diagnostics from a source other than
network based diagnostics, use general problem from the disk or a network. If the same error occurs or
resolution with a FRU of 836; otherwise, suspect a if the original SRN was not obtained from disk or a
software problem. network based diagnostics, use general problem
resolution with a FRU of 836; otherwise, suspect a
Failing Item:
software problem.
v SOFTWARE
Failing Item:
v FFC_836
v SOFTWARE
v FFC_836
836-912 836-912
Explanation: An unexpected error occurred that can
836-916 836-916
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a Response: Run diagnostics from a source other than
network based diagnostics, use general problem from the disk or a network. If the same error occurs or
resolution with a FRU of 836; otherwise, suspect a if the original SRN was not obtained from disk or a
software problem. network based diagnostics, use general problem
resolution with a FRU of 836; otherwise, suspect a
Failing Item:
software problem.
v SOFTWARE
Failing Item:
v FFC_836
v SOFTWARE
v FFC_836
836-913 836-913
Explanation: An unexpected error occurred that can
836-917 836-917
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a Response: Run diagnostics from a source other than
network based diagnostics, use general problem from the disk or a network. If the same error occurs or
resolution with a FRU of 836; otherwise, suspect a if the original SRN was not obtained from disk or a
software problem. network based diagnostics, use general problem
resolution with a FRU of 836; otherwise, suspect a
Failing Item:
software problem.
v SOFTWARE
Failing Item:
v FFC_836
v SOFTWARE
v FFC_836
836-914 836-914
Explanation: An unexpected error occurred that can
be attributed to software or hardware.
Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or

Service request numbers 677

836-918 • 836-91F

v FFC_836
836-918 836-918
Explanation: An unexpected error occurred that can
836-91C 836-91C
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a Response: Run diagnostics from a source other than
network based diagnostics, use general problem from the disk or a network. If the same error occurs or
resolution with a FRU of 836; otherwise, suspect a if the original SRN was not obtained from disk or a
software problem. network based diagnostics, use general problem
resolution with a FRU of 836; otherwise, suspect a
Failing Item:
software problem.
v SOFTWARE
Failing Item:
v FFC_836
v SOFTWARE
v FFC_836
836-919 836-919
Explanation: An unexpected error occurred that can
836-91D 836-91D
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a Response: Run diagnostics from a source other than
network based diagnostics, use general problem from the disk or a network. If the same error occurs or
resolution with a FRU of 836; otherwise, suspect a if the original SRN was not obtained from disk or a
software problem. network based diagnostics, use general problem
resolution with a FRU of 836; otherwise, suspect a
Failing Item:
software problem.
v SOFTWARE
Failing Item:
v FFC_836
v SOFTWARE
v FFC_836
836-91A 836-91A
Explanation: An unexpected error occurred that can
836-91E 836-91E
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a Response: Run diagnostics from a source other than
network based diagnostics, use general problem from the disk or a network. If the same error occurs or
resolution with a FRU of 836; otherwise, suspect a if the original SRN was not obtained from disk or a
software problem. network based diagnostics, use general problem
resolution with a FRU of 836; otherwise, suspect a
Failing Item:
software problem.
v SOFTWARE
Failing Item:
v FFC_836
v SOFTWARE
v FFC_836
836-91B 836-91B
Explanation: An unexpected error occurred that can
836-91F 836-91F
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a Response: Run diagnostics from a source other than
network based diagnostics, use general problem from the disk or a network. If the same error occurs or
resolution with a FRU of 836; otherwise, suspect a if the original SRN was not obtained from disk or a
software problem. network based diagnostics, use general problem
resolution with a FRU of 836; otherwise, suspect a
Failing Item:
software problem.
v SOFTWARE
Failing Item:

678 Service request numbers

 836-920 • 836-928

v SOFTWARE
836-924 836-924
v FFC_836
Explanation: An unexpected error occurred that can
be attributed to software or hardware.
836-920 836-920
Response: Run diagnostics from a source other than
Explanation: An unexpected error occurred that can from the disk or a network. If the same error occurs or
be attributed to software or hardware. if the original SRN was not obtained from disk or a
Response: Run diagnostics from a source other than network based diagnostics, use general problem
from the disk or a network. If the same error occurs or resolution with a FRU of 836; otherwise, suspect a
if the original SRN was not obtained from disk or a software problem.
network based diagnostics, use general problem Failing Item:
resolution with a FRU of 836; otherwise, suspect a
v SOFTWARE
software problem.
v FFC_836
Failing Item:
v SOFTWARE
836-925 836-925
v FFC_836
Explanation: The adapter failed to configure.

836-921 836-921 Failing Item:

v FFC_836
Explanation: The adapter failed to configure.
v SOFTWARE
Failing Item:
v FFC_836
836-926 836-926
v SOFTWARE
Explanation: An unexpected error occurred that can
be attributed to software or hardware.
836-922 836-922
Response: Run diagnostics from a source other than
Explanation: An unexpected error occurred that can from the disk or a network. If the same error occurs or
be attributed to software or hardware. if the original SRN was not obtained from disk or a
Response: Run diagnostics from a source other than network based diagnostics, use general problem
from the disk or a network. If the same error occurs or resolution with a FRU of 836; otherwise, suspect a
if the original SRN was not obtained from disk or a software problem.
network based diagnostics, use general problem Failing Item:
resolution with a FRU of 836; otherwise, suspect a
v SOFTWARE
software problem.
v FFC_836
Failing Item:
v SOFTWARE
836-927 836-927
v FFC_836
Explanation: An unexpected error occurred that can
be attributed to software or hardware.
836-923 836-923
Response: Run diagnostics from a source other than
Explanation: An unexpected error occurred that can from the disk or a network. If the same error occurs or
be attributed to software or hardware. if the original SRN was not obtained from disk or a
Response: Run diagnostics from a source other than network based diagnostics, use general problem
from the disk or a network. If the same error occurs or resolution with a FRU of 836; otherwise, suspect a
if the original SRN was not obtained from disk or a software problem.
network based diagnostics, use general problem Failing Item:
resolution with a FRU of 836; otherwise, suspect a
v SOFTWARE
software problem.
v FFC_836
Failing Item:
v SOFTWARE
836-928 836-928
v FFC_836
Explanation: An unexpected error occurred that can
be attributed to software or hardware.
Response: Run diagnostics from a source other than

Service request numbers 679

836-929 • 836-92F

from the disk or a network. If the same error occurs or

836-92C 836-92C
if the original SRN was not obtained from disk or a
network based diagnostics, use general problem Explanation: An unexpected error occurred that can
resolution with a FRU of 836; otherwise, suspect a be attributed to software or hardware.
software problem.
Response: Run diagnostics from a source other than
Failing Item: from the disk or a network. If the same error occurs or
v SOFTWARE if the original SRN was not obtained from disk or a
network based diagnostics, use general problem
v FFC_836
resolution with a FRU of 836; otherwise, suspect a
software problem.
836-929 836-929
Failing Item:
Explanation: An unexpected error occurred that can v SOFTWARE
be attributed to software or hardware.
v FFC_836
Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or
836-92D 836-92D
if the original SRN was not obtained from disk or a
network based diagnostics, use general problem Explanation: An unexpected error occurred that can
resolution with a FRU of 836; otherwise, suspect a be attributed to software or hardware.
software problem.
Response: Run diagnostics from a source other than
Failing Item: from the disk or a network. If the same error occurs or
v SOFTWARE if the original SRN was not obtained from disk or a
network based diagnostics, use general problem
v FFC_836
resolution with a FRU of 836; otherwise, suspect a
software problem.
836-92A 836-92A
Failing Item:
Explanation: An unexpected error occurred that can v SOFTWARE
be attributed to software or hardware.
v FFC_836
Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or
836-92E 836-92E
if the original SRN was not obtained from disk or a
network based diagnostics, use general problem Explanation: An unexpected error occurred that can
resolution with a FRU of 836; otherwise, suspect a be attributed to software or hardware.
software problem.
Response: Run diagnostics from a source other than
Failing Item: from the disk or a network. If the same error occurs or
v SOFTWARE if the original SRN was not obtained from disk or a
network based diagnostics, use general problem
v FFC_836
resolution with a FRU of 836; otherwise, suspect a
software problem.
836-92B 836-92B
Failing Item:
Explanation: An unexpected error occurred that can v SOFTWARE
be attributed to software or hardware.
v FFC_836
Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or
836-92F 836-92F
if the original SRN was not obtained from disk or a
network based diagnostics, use general problem Explanation: An unexpected error occurred that can
resolution with a FRU of 836; otherwise, suspect a be attributed to software or hardware.
software problem.
Response: Run diagnostics from a source other than
Failing Item: from the disk or a network. If the same error occurs or
v SOFTWARE if the original SRN was not obtained from disk or a
network based diagnostics, use general problem
v FFC_836
resolution with a FRU of 836; otherwise, suspect a
software problem.
Failing Item:
v SOFTWARE

680 Service request numbers

 836-930 • 836-937

v FFC_836 v SOFTWARE
v FFC_836
836-930 836-930
Explanation: An unexpected error occurred that can 836-934 836-934
be attributed to software or hardware. Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than be attributed to software or hardware.
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use general problem if the original SRN was not obtained from disk or a
resolution with a FRU of 836; otherwise, suspect a network based diagnostics, use general problem
software problem. resolution with a FRU of 836; otherwise, suspect a
Failing Item: software problem.
v SOFTWARE Failing Item:
v FFC_836 v SOFTWARE
v FFC_836
836-931 836-931
Explanation: An unexpected error occurred that can 836-935 836-935
be attributed to software or hardware. Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than be attributed to software or hardware.
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use general problem if the original SRN was not obtained from disk or a
resolution with a FRU of 836; otherwise, suspect a network based diagnostics, use general problem
software problem. resolution with a FRU of 836; otherwise, suspect a
Failing Item: software problem.
v SOFTWARE Failing Item:
v FFC_836 v SOFTWARE
v FFC_836
836-932 836-932
Explanation: An unexpected error occurred that can 836-936 836-936
be attributed to software or hardware. Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than be attributed to software or hardware.
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use general problem if the original SRN was not obtained from disk or a
resolution with a FRU of 836; otherwise, suspect a network based diagnostics, use general problem
software problem. resolution with a FRU of 836; otherwise, suspect a
Failing Item: software problem.
v SOFTWARE Failing Item:
v FFC_836 v SOFTWARE
v FFC_836
836-933 836-933
Explanation: An unexpected error occurred that can 836-937 836-937
be attributed to software or hardware. Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than be attributed to software or hardware.
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use general problem if the original SRN was not obtained from disk or a
resolution with a FRU of 836; otherwise, suspect a network based diagnostics, use general problem
software problem. resolution with a FRU of 836; otherwise, suspect a
Failing Item: software problem.

Service request numbers 681

836-938 • 836-93F

Failing Item: resolution with a FRU of 836; otherwise, suspect a

v SOFTWARE software problem.
v FFC_836 Failing Item:
v SOFTWARE
836-938 836-938 v FFC_836
Explanation: An unexpected error occurred that can
be attributed to software or hardware. 836-93C 836-93C
Response: Run diagnostics from a source other than Explanation: An unexpected error occurred that can
from the disk or a network. If the same error occurs or be attributed to software or hardware.
if the original SRN was not obtained from disk or a
Response: Run diagnostics from a source other than
network based diagnostics, use general problem
from the disk or a network. If the same error occurs or
resolution with a FRU of 836; otherwise, suspect a
if the original SRN was not obtained from disk or a
software problem.
network based diagnostics, use general problem
Failing Item: resolution with a FRU of 836; otherwise, suspect a
v SOFTWARE software problem.
v FFC_836 Failing Item:
v SOFTWARE
836-939 836-939 v FFC_836
Explanation: An unexpected error occurred that can
be attributed to software or hardware. 836-93D 836-93D
Response: Run diagnostics from a source other than Explanation: An unexpected error occurred that can
from the disk or a network. If the same error occurs or be attributed to software or hardware.
if the original SRN was not obtained from disk or a
Response: Run diagnostics from a source other than
network based diagnostics, use general problem
from the disk or a network. If the same error occurs or
resolution with a FRU of 836; otherwise, suspect a
if the original SRN was not obtained from disk or a
software problem.
network based diagnostics, use general problem
Failing Item: resolution with a FRU of 836; otherwise, suspect a
v SOFTWARE software problem.
v FFC_836 Failing Item:
v SOFTWARE
836-93A 836-93A v FFC_836
Explanation: An unexpected error occurred that can
be attributed to software or hardware. 836-93E 836-93E
Response: Run diagnostics from a source other than Explanation: An unexpected error occurred that can
from the disk or a network. If the same error occurs or be attributed to software or hardware.
if the original SRN was not obtained from disk or a
Response: Run diagnostics from a source other than
network based diagnostics, use general problem
from the disk or a network. If the same error occurs or
resolution with a FRU of 836; otherwise, suspect a
if the original SRN was not obtained from disk or a
software problem.
network based diagnostics, use general problem
Failing Item: resolution with a FRU of 836; otherwise, suspect a
v SOFTWARE software problem.
v FFC_836 Failing Item:
v SOFTWARE
836-93B 836-93B v FFC_836
Explanation: An unexpected error occurred that can
be attributed to software or hardware. 836-93F 836-93F
Response: Run diagnostics from a source other than Explanation: An unexpected error occurred that can
from the disk or a network. If the same error occurs or be attributed to software or hardware.
if the original SRN was not obtained from disk or a
Response: Run diagnostics from a source other than
network based diagnostics, use general problem
from the disk or a network. If the same error occurs or

682 Service request numbers

 836-940 • 840-214

if the original SRN was not obtained from disk or a

836-943 836-943
network based diagnostics, use general problem
resolution with a FRU of 836; otherwise, suspect a Explanation: An unexpected error occurred that can
software problem. be attributed to software or hardware.
Failing Item: Response: Run diagnostics from a source other than
v SOFTWARE from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
v FFC_836
network based diagnostics, use general problem
resolution with a FRU of 836; otherwise, suspect a
836-940 836-940 software problem.

Explanation: An unexpected error occurred that can Failing Item:

be attributed to software or hardware. v SOFTWARE
Response: Run diagnostics from a source other than v FFC_836
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
840-101 840-101
network based diagnostics, use general problem
resolution with a FRU of 836; otherwise, suspect a Explanation: Enhanced error handling failure on the
software problem. bus.
Failing Item: Failing Item:
v SOFTWARE v FFC_221
v FFC_836
840-102 840-102
836-941 836-941 Explanation: Enhanced error handling failure on a
Explanation: An unexpected error occurred that can PCI-PCI Bridge.
be attributed to software or hardware. Failing Item:
Response: Run diagnostics from a source other than v FFC_293
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
840-103 840-103
network based diagnostics, use general problem
resolution with a FRU of 836; otherwise, suspect a Explanation: Enhanced error handling failure on the
software problem. adapter.
Failing Item: Failing Item:
v SOFTWARE v FFC_840
v FFC_836 v FFC_221

836-942 836-942 840-212 840-212

Explanation: An unexpected error occurred that can Explanation: FIFO empty bit set.
be attributed to software or hardware.
Failing Item:
Response: Run diagnostics from a source other than v FFC_840
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
network based diagnostics, use general problem 840-213 840-213
resolution with a FRU of 836; otherwise, suspect a
Explanation: FIFO empty bit clear.
software problem.
Failing Item:
Failing Item:
v FFC_840
v SOFTWARE
v FFC_836
840-214 840-214
Explanation: FIFO full bit set.
Failing Item:
v FFC_840

Service request numbers 683

840-215 • 840-232

840-215 840-215 840-223 840-223

Explanation: FIFO full bit clear. Explanation: Miscompare during the write/read of the
memory I/O register.
Failing Item:
v FFC_840 Response: Use MAP0050 : SCSI Bus Problems.
Failing Item:
840-216 840-216 v FFC_840
Explanation: FIFO data miscompare.
840-224 840-224
Failing Item:
v FFC_840 Explanation: SCSI configuration register read or write
error.

840-217 840-217 Failing Item:

v FFC_840
Explanation: SCSI FIFO data miscompare.
v FFC_221
Failing Item:
v FFC_840
840-225 840-225
Explanation: Adapter POST failed.
840-218 840-218
Failing Item:
Explanation: SCSI FIFO underflow.
v FFC_840
Failing Item:
v FFC_840
840-226 840-226
Explanation: SCSI wrap or PTC failure.
840-219 840-219
Response: Go to MAP0050 : SCSI Bus Problems.
Explanation: SCSI parity error.
Response: Use MAP0050 : SCSI Bus Problems
840-227 840-227
Explanation: SCSI adapter test failure.
840-220 840-220
Failing Item:
Explanation: SCSI FIFO flags error.
v FFC_840
Failing Item:
v FFC_221
v FFC_840

840-230 840-230
840-221 840-221
Explanation: Arbitration test failed.
Explanation: Miscompare during the write/read of the
configuration register. Response: Go to MAP0050 : SCSI Bus Problems.

Failing Item:
840-231 840-231
v FFC_840
v FFC_221 Explanation: Function could not complete.
Response: Go to MAP0050 : SCSI Bus Problems.
840-222 840-222
Explanation: Error during the write/read of the 840-232 840-232
memory register. Explanation: SCSI bus data miscompare.
Failing Item: Response: Go to MAP0050 : SCSI Bus Problems.
v FFC_840

684 Service request numbers

 840-240 • 868-110

840-240 840-240 844-XXX 844-XXX

Explanation: No terminal power. Explanation: A 7135 controller problem is indicated.
Response: Go to MAP0050 : SCSI Bus Problems. Response: Use 7135 documentation.
Failing Item:
840-242 840-242 v FFC_844
Explanation: SCSI bus error.
Response: Go to MAP0050 : SCSI Bus Problems. 845-XXX 845-XXX
Explanation: A 7135 DASD drawer problem is
840-301 840-301 indicated.

Explanation: The parent device open failed. Response: Use 7135 documentation.

Failing Item: Failing Item:

v FFC_840 v FFC_845
v FFC_221
846-XXX 846-XXX
840-701 840-701 Explanation: A 7135 DASD drawer problem is
indicated.
Explanation: Error log analysis indicates a PCI SCSI
adapter failure. Response: Use 7135 documentation.
Failing Item: Failing Item:
v FFC_840 v FFC_846

840-801 840-801 868-101 868-101

Explanation: Error log analysis indicates a terminator Explanation: Enhanced error handling failure on the
problem. bus.
Response: Run the diagnostics on the adapter in Failing Item:
System Verification mode. If an SRN is reported, use v FFC_221
the SRN to resolve the problem. If an SRN is not
reported, use the SCSI service hints in General SCSI
configuration checks to resolve the problem. 868-102 868-102
Explanation: Enhanced error handling failure on a
840-802 840-802 PCI-PCI Bridge.

Explanation: Error log analysis indicates that multiple Failing Item:

attempts to reset the SCSI bus have timed out. v FFC_293
Response: Run the diagnostics on the adapter in
System Verification mode. If an SRN is reported, use 868-103 868-103
the SRN to resolve the problem. If an SRN is not
reported, use the SCSI service hints in General SCSI Explanation: Enhanced error handling failure on the
configuration checks to resolve the problem. adapter.
Failing Item:
840-803 840-803 v FFC_868
Explanation: Error log analysis indicates that multiple v FFC_221
SCSI bus errors have occurred.
Response: Run the diagnostics on the adapter in 868-110 868-110
System Verification mode. If an SRN is reported, use Explanation: The adapter diagnostic subcommand test
the SRN to resolve the problem. If an SRN is not failed.
reported, use the SCSI service hints in General SCSI
configuration checks to resolve the problem. Failing Item:
v FFC_221

Service request numbers 685

868-130 • 868-204

868-130 868-130 868-192 868-192

Explanation: The adapter fuse test failed. Explanation: Analysis of the error log indicates a
problem with the hardware.
Failing Item:
v FFC_279 Failing Item:
v FFC_221
868-140 868-140
868-193 868-193
Explanation: The wrap test failed.
Explanation: Analysis of the error log indicates a
Failing Item:
problem with the hardware.
v FFC_868
Failing Item:
v FFC_279
868-150 868-150
Explanation: The BCR registers write/read test failed.
868-194 868-194
Failing Item:
Explanation: Analysis of the error log indicates a
v FFC_868 problem with the hardware.
Failing Item:
868-160 868-160
v FFC_868
Explanation: The POS registers write/read test failed.
Failing Item: 868-200 868-200
v FFC_868 Explanation: ROM CRC error.
Failing Item:
868-170 868-170
v FFC_868
Explanation: The internal/external reset test failed.
Failing Item: 868-201 868-201
v FFC_868 Explanation: Adapter RAM error.
Failing Item:
868-180 868-180
v FFC_868
Explanation: The adapter command timed out.
Response: Note: Check the fuse before replacing. 868-202 868-202

Failing Item: Explanation: The control logic failed.

v FFC_279 Failing Item:
v FFC_868 v FFC_868

868-190 868-190 868-203 868-203

Explanation: A software error was caused by a Explanation: The control logic failed.
hardware failure.
Failing Item:
Failing Item:
v FFC_868
v FFC_221

868-204 868-204
868-191 868-191
Explanation: The control logic failed.
Explanation: Analysis of the error log indicates a
problem with the hardware. Failing Item:
v FFC_868
Failing Item:
v FFC_868

686 Service request numbers

 868-205 • 868-224

868-205 868-205 868-217 868-217

Explanation: The control logic failed. Explanation: SCSI FIFO data miscompare.
Failing Item: Failing Item:
v FFC_868 v FFC_868

868-206 868-206 868-218 868-218

Explanation: Diagnostics completed with a previous Explanation: SCSI FIFO underflow.
error.
Failing Item:
Failing Item: v FFC_868
v FFC_868
868-219 868-219
868-211 868-211
Explanation: SCSI parity error.
Explanation: The device failed to configure.
Response: Go to MAP0050 : SCSI Bus Problems.
Failing Item:
v FFC_279 868-220 868-220
v FFC_868
Explanation: SCSI FIFO flags error.
v SOFTWARE
Failing Item:
v FFC_868
868-212 868-212
Explanation: FIFO empty bit set.
868-221 868-221
Failing Item:
Explanation: Miscompare during the write/read of the
v FFC_868 configuration register.
Failing Item:
868-213 868-213
v FFC_868
Explanation: FIFO empty bit clear. v FFC_221
Failing Item:
v FFC_868 868-222 868-222
Explanation: Error during the write/read of the
868-214 868-214 memory register.
Explanation: FIFO full bit set. Failing Item:
Failing Item: v FFC_868
v FFC_868
868-223 868-223
868-215 868-215 Explanation: Miscompare during the write/read of the
memory I/O register.
Explanation: FIFO full bit clear.
Failing Item:
Failing Item:
v FFC_868
v FFC_868

868-224 868-224
868-216 868-216
Explanation: SCSI configuration register read or write
Explanation: FIFO data miscompare.
error.
Failing Item:
Failing Item:
v FFC_868
v FFC_868
v FFC_221

Service request numbers 687

868-225 • 887-103

868-225 868-225 868-701 868-701

Explanation: Adapter POST failed. Explanation: Error log analysis indicates a PCI SCSI
adapter failure.
Failing Item:
v FFC_868 Failing Item:
v FFC_868
868-226 868-226
868-801 868-801
Explanation: SCSI wrap or PTC failure.
Explanation: Error log analysis indicates a terminator
Response: Go to MAP0050 : SCSI Bus Problems.
problem.
Response: Run the diagnostics on the adapter in
868-227 868-227
System Verification mode. If an SRN is reported, use
Explanation: SCSI adapter test failure. the SRN to resolve the problem. If an SRN is not
reported, use the SCSI service hints in General SCSI
Failing Item: configuration checks to resolve the problem.
v FFC_868
v FFC_221 868-802 868-802
Explanation: Error log analysis indicates that multiple
868-230 868-230 attempts to reset the SCSI bus have timed out.
Explanation: Arbitration test failed. Response: Run the diagnostics on the adapter in
Response: Go to MAP0050 : SCSI Bus Problems. System Verification mode. If an SRN is reported, use
the SRN to resolve the problem. If an SRN is not
reported, use the SCSI service hints in General SCSI
868-231 868-231 configuration checks to resolve the problem.
Explanation: Function could not complete.
Response: Go to MAP0050 : SCSI Bus Problems. 868-803 868-803
Explanation: Error log analysis indicates that multiple
868-232 868-232 SCSI bus errors have occurred.

Explanation: SCSI bus data miscompare. Response: Run the diagnostics on the adapter in
System Verification mode. If an SRN is reported, use
Response: Go to MAP0050 : SCSI Bus Problems. the SRN to resolve the problem. If an SRN is not
reported, use the SCSI service hints in General SCSI
868-240 868-240 configuration checks to resolve the problem.

Explanation: No terminal power.

887-101 887-101
Response: Go to MAP0050 : SCSI Bus Problems.
Explanation: POS register test failed.

868-242 868-242 Failing Item:

v FFC_887
Explanation: SCSI bus error.
Response: Go to MAP0050 : SCSI Bus Problems. 887-102 887-102
Explanation: I/O register test failed.
868-301 868-301
Failing Item:
Explanation: Configuration open failed for parent bus.
v FFC_887
Failing Item:
v FFC_868 887-103 887-103
v FFC_221
Explanation: Local RAM test failed.
Failing Item:
v FFC_887

688 Service request numbers

 887-104 • 887-120

887-104 887-104 887-112 887-112

Explanation: Vital Product Data (VPD) test failed. Explanation: External loopback (twisted pair) test
failed.
Failing Item:
v FFC_887 Failing Item:
v FFC_887
887-105 887-105
887-113 887-113
Explanation: LAN coprocessor internal tests failed.
Explanation: External loopback (twisted pair) parity
Failing Item:
test failed.
v FFC_887
Failing Item:
v FFC_887
887-106 887-106
Explanation: Internal loopback test failed.
887-114 887-114
Failing Item:
Explanation: Ethernet loopback (twisted pair) fairness
v FFC_887 test failed.
Failing Item:
887-107 887-107
v FFC_887
Explanation: External loopback test failed.
Failing Item: 887-115 887-115
v FFC_887 Explanation: External loopback (twisted pair) fairness
and parity tests failed.
887-108 887-108 Failing Item:
Explanation: External loopback test failed. v FFC_887
Failing Item:
v FFC_887 887-116 887-116
Explanation: Twisted pair wrap data failed.
887-109 887-109 Failing Item:
Explanation: External loopback parity tests failed. v FFC_887
Failing Item:
v FFC_887 887-117 887-117
Explanation: Device configuration fails.
887-110 887-110 Failing Item:
Explanation: External loopback fairness test failed. v FFC_887
Failing Item: v SOFTWARE
v FFC_887
887-118 887-118
887-111 887-111 Explanation: Device driver indicates a hardware
problem.
Explanation: External loopback fairness and parity
tests failed. Failing Item:
Failing Item: v FFC_887
v FFC_887
887-120 887-120
Explanation: Device driver indicates a hardware
problem.
Failing Item:
v FFC_887

Service request numbers 689

887-121 • 887-402

887-121 887-121 887-304 887-304

Explanation: Ethernet transceiver test failed. Explanation: Coprocessor internal test failed.
Failing Item: Failing Item:
v FFC_B08 v FFC_887

887-122 887-122 887-305 887-305

Explanation: Ethernet 10 Base-2 transceiver test failed. Explanation: Internal loopback test failed.
Failing Item: Failing Item:
v FFC_B09 v FFC_887

887-123 887-123 887-306 887-306

Explanation: Internal loopback test failed. Explanation: Internal loopback test failed.
Failing Item: Failing Item:
v FFC_887 v FFC_887

887-124 887-124 887-307 887-307

Explanation: Error log indicates a hardware problem. Explanation: External loopback test failed.
Failing Item: Failing Item:
v FFC_887 v FFC_887
v SOFTWARE
887-319 887-319
887-125 887-125 Explanation: Device driver indicates a hardware
Explanation: Fuse test failed. failure.

Failing Item: Failing Item:

v FFC_887 v FFC_887
v SOFTWARE
887-202 887-202
887-400 887-400
Explanation: Vital product data test failed.
Explanation: Fuse test failed.
Failing Item:
v FFC_887 Failing Item:
v FFC_887
887-203 887-203
887-401 887-401
Explanation: Vital product data test failed.
Explanation: Circuit breaker for Ethernet test failed.
Failing Item:
v FFC_887 Failing Item:
v FFC_887
887-209 887-209
887-402 887-402
Explanation: RJ-45 converter test failed.
Explanation: Ethernet 10 Base-2 transceiver test failed.
Failing Item:
v FFC_887 Failing Item:
v FFC_B09
v FFC_887

690 Service request numbers

 887-403 • 891-152

887-403 887-403 891-124 891-124

Explanation: Ethernet 10 Base-T transceiver test failed. Explanation: An unrecoverable power supply failure
has occurred.
Failing Item:
v FFC_B08 Failing Item:
v FFC_887 v FFC_152

887-405 887-405 891-132 891-132

Explanation: Rerun diagnostics in advanced mode for Explanation: A critical fan failure has occurred.
accurate problem determination. Failing Item:
Failing Item: v FFC_166
v ETHERNET_NETWORK
v FFC_887 891-133 891-133
Explanation: A non-critical fan failure has occurred.
891-102 891-102
Failing Item:
Explanation: A critical failure has occurred on an v FFC_166
undefined element.
Failing Item: 891-134 891-134
v FFC_891
Explanation: An unrecoverable fan failure has
occurred.
891-103 891-103
Failing Item:
Explanation: Non-critical failure has occurred on an v FFC_166
undefined element.
v FFC_891
Failing Item:
v FFC_891 891-148 891-148
Explanation: The enclosure indicates a temperature
891-104 891-104 threshold warning.
Explanation: An unrecoverable failure has occurred on Failing Item:
an undefined element.
v FFC_166
Failing Item: v FFC_891
v FFC_891
891-149 891-149
891-122 891-122
Explanation: The enclosure indicates a temperature
Explanation: A critical power supply failure has threshold failure.
occurred.
Failing Item:
Failing Item: v FFC_166
v FFC_152 v FFC_891

891-123 891-123 891-152 891-152

Explanation: A non-critical power supply failure has Explanation: A critical repeater card failure has
occurred. occurred.
Failing Item: Failing Item:
v FFC_152 v FFC_891

Service request numbers 691

891-153 • 891-201

891-153 891-153 891-174 891-174

Explanation: A non-critical repeater card failure has Explanation: An unrecoverable enclosure services
occurred. failure has occurred.
Failing Item: Failing Item:
v FFC_891 v FFC_891

891-154 891-154 891-182 891-182

Explanation: An unrecoverable repeater card failure Explanation: A critical failure has occurred on a user
has occurred. defined element.
Failing Item: Failing Item:
v FFC_891 v FFC_891

891-162 891-162 891-183 891-183

Explanation: A critical VPD module failure has Explanation: A non-critical failure has occurred on a
occurred. user defined element.
Response: Go to MAP0210 : General problem Failing Item:
resolution. v FFC_891
Failing Item:
v FFC_891 891-184 891-184
Explanation: An unrecoverable failure has occurred on
891-163 891-163 a user defined element.
Explanation: A non-critical VPD module failure has Failing Item:
occurred. v FFC_891
Failing Item:
v FFC_891 891-192 891-192
Explanation: A critical failure has occurred on a user
891-164 891-164 defined element.
Explanation: An unrecoverable VPD module failure Failing Item:
has occurred. v FFC_891
Failing Item:
v FFC_891 891-193 891-193
Explanation: A non-critical failure has occurred on a
891-172 891-172 user defined element.
Explanation: A critical enclosure services failure has Failing Item:
occurred. v FFC_891
Failing Item:
v FFC_891 891-194 891-194
Explanation: An unrecoverable failure has occurred on
891-173 891-173 a user defined element.
Explanation: A non-critical enclosure services failure Failing Item:
has occurred. v FFC_891
Failing Item:
v FFC_891 891-201 891-201
Explanation: Device configuration error.
Failing Item:
v FFC_891

692 Service request numbers

 891-202 • 912-110

891-202 891-202 903-XXX 903-XXX

Explanation: The enclosure failed to open. Explanation: Vendor Async device problem. Refer to
the service documentation for this device.
Failing Item:
v FFC_891
904-XXX 904-XXX

891-203 891-203 Explanation: Vendor Parallel device problem. Refer to

the service documentation for this device.
Explanation: The enclosure failed to return inquiry
data.
905-XXX 905-XXX
Response: Go to MAP0210 : General problem
resolution. Explanation: Vendor device problem. Refer to the
service documentation for this device.
Failing Item:
v FFC_891
912-102 912-102
Explanation: An unrecoverable media error occurred.
891-204 891-204
Failing Item:
Explanation: There is a critical power supply or fan
failure. v FFC_912

Failing Item:
912-104 912-104
v FFC_152
v FFC_166 Explanation: The motor failed to restart.
Failing Item:
891-205 891-205 v FFC_912
Explanation: There is a redundant power supply or
fan failure. 912-105 912-105
Failing Item: Explanation: The drive did not become ready.
v FFC_152 Failing Item:
v FFC_166 v FFC_912

899-XXX 899-XXX 912-106 912-106

Explanation: 3490 or 3590 attached tape drive being Explanation: The electronics card test failed.
identified or configured.
Failing Item:
Response: Go to the service documentation for the
v FFC_912
tape drive attached to your system.
Failing Item:
912-108 912-108
v FFC_899
Explanation: The bus test failed.

901-XXX 901-XXX Failing Item:

v FFC_912
Explanation: Vendor SCSI device problem. Refer to
the service documentation for this device.
912-110 912-110
902-XXX 902-XXX Explanation: The media format is corrupted.
Explanation: Vendor display problem. Refer to the Failing Item:
service documentation for this display. v FFC_912

Service request numbers 693

912-112 • 912-134

912-112 912-112 912-126 912-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_912 Failing Item:
v FFC_912
912-114 912-114 v FFC_B88

Explanation: An unrecoverable hardware error.

912-128 912-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_912
hardware failure.
Failing Item:
912-116 912-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_912
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
912-129 912-129
Failing Item:
v FFC_912 Explanation: Error log analysis indicates a SCSI bus
problem.

912-117 912-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_912
v FFC_912
v SOFTWARE

912-118 912-118
912-130 912-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_912 Failing Item:
v FFC_B88 v FFC_912

912-120 912-120 912-132 912-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_912 v FFC_912

912-122 912-122 912-133 912-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
Failing Item: complete diagnosis.
v FFC_912 Failing Item:
v FFC_912
912-124 912-124
Explanation: A SCSI check condition error occurred. 912-134 912-134

Failing Item: Explanation: The adapter failed to configure.

v FFC_912 Failing Item:

v FFC_B88

694 Service request numbers

 912-135 • 913-116

v SOFTWARE
913-102 913-102
Explanation: An unrecoverable media error occurred.
912-135 912-135
Failing Item:
Explanation: The device failed to configure.
v FFC_913
Failing Item:
v FFC_912
913-104 913-104
v FFC_B88
Explanation: The motor failed to restart.
v SOFTWARE
Failing Item:
912-136 912-136 v FFC_913

Explanation: The certify operation failed.

913-105 913-105
Failing Item:
Explanation: The drive did not become ready.
v FFC_912
Failing Item:
912-137 912-137 v FFC_913

Explanation: Unit attention condition has occurred on

the Send Diagnostic command. 913-106 913-106

Failing Item: Explanation: The electronics card test failed.

v FFC_912 Failing Item:
v FFC_B88 v FFC_913
v FFC_190
913-108 913-108
912-138 912-138 Explanation: The bus test failed.
Explanation: Error log analysis indicates that the disk Failing Item:
drive is operating at a higher than recommended
v FFC_913
temperature.
Response: Check to be sure none of the air passages
913-110 913-110
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to Explanation: The media format is corrupted.
MAP0210 : General Problem Resolution.
Failing Item:
Failing Item: v FFC_913
v FFC_912
913-112 913-112
912-140 912-140
Explanation: The diagnostic test failed.
Explanation: Error log analysis indicates poor signal
quality. Failing Item:
v FFC_913
Failing Item:
v FFC_199
913-114 913-114
v FFC_B88
v FFC_912 Explanation: An unrecoverable hardware error.
Failing Item:
912-640 912-640 v FFC_913
Explanation: Error log analysis indicates a path error.
913-116 913-116
Response: Use MAP0285 : Multipath I/O (MPIO)
problem resolution. Explanation: A protocol error.
Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure

Service request numbers 695

913-117 • 913-136

they are all compatible. If you do not find a problem,

913-129 913-129
call your support person.
Explanation: Error log analysis indicates a SCSI bus
Failing Item:
problem.
v FFC_913
Failing Item:
v FFC_190
913-117 913-117
v FFC_B88
Explanation: A write-protect error occurred.
v FFC_913
Failing Item: v SOFTWARE
v FFC_913
913-130 913-130
913-118 913-118
Explanation: Error log analysis indicates a problem
Explanation: A SCSI command time-out occurred. reported by the disk drive's self-monitoring function.

Failing Item: Failing Item:

v FFC_913 v FFC_913
v FFC_B88
913-132 913-132
913-120 913-120 Explanation: A disk drive hardware error occurred.
Explanation: A SCSI busy or command error. Failing Item:
Failing Item: v FFC_913
v FFC_913
913-133 913-133
913-122 913-122 Explanation: Use the Subsystem Service Guide to
Explanation: A SCSI reservation conflict error. complete diagnosis.

Failing Item: Failing Item:

v FFC_913 v SSSS

913-124 913-124 913-134 913-134

Explanation: A SCSI check condition error occurred. Explanation: The adapter failed to configure.

Failing Item: Failing Item:

v FFC_913 v FFC_B88
v SOFTWARE
913-126 913-126
913-135 913-135
Explanation: A software error was caused by a
hardware failure. Explanation: The device failed to configure.
Failing Item: Failing Item:
v FFC_913 v FFC_913
v FFC_B88 v FFC_B88
v SOFTWARE
913-128 913-128
Explanation: The error log analysis indicates a 913-136 913-136
hardware failure. Explanation: The certify operation failed.
Failing Item: Failing Item:
v FFC_190 v FFC_913
v FFC_B88
v FFC_913
v SOFTWARE

696 Service request numbers

 913-137 • 914-185

v MEDIA
913-137 913-137
Explanation: Unit attention condition has occurred on
914-135 914-135
the Send Diagnostic command.
Explanation: The Unload command failed.
Failing Item:
v FFC_913 Failing Item:
v FFC_B88 v FFC_914
v FFC_190 v MEDIA

913-138 913-138 914-140 914-140

Explanation: Error log analysis indicates that the disk Explanation: The Mode Select command failed.
drive is operating at a higher than recommended Failing Item:
temperature.
v FFC_914
Response: Check to be sure none of the air passages
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to 914-150 914-150
MAP0210 : General Problem Resolution. Explanation: The Test Unit Ready command failed.
Failing Item: Failing Item:
v FFC_913 v FFC_914
v MEDIA
913-140 913-140
Explanation: Error log analysis indicates poor signal 914-160 914-160
quality.
Explanation: The Send Diagnostic command failed.
Failing Item:
Failing Item:
v FFC_199
v FFC_914
v FFC_B88
v MEDIA
v FFC_913

914-170 914-170
913-640 913-640
Explanation: The Read, Write and Compare test failed.
Explanation: Error log analysis indicates a path error.
Failing Item:
Response: Use MAP0285 : Multipath I/O (MPIO)
v FFC_914
problem resolution.
v FFC_B88
v MEDIA
914-110 914-110
Explanation: The Reserve command failed.
914-180 914-180
Failing Item:
Explanation: The Load command failed.
v FFC_914
Failing Item:
v FFC_914
914-120 914-120
v MEDIA
Explanation: The Inquiry command failed.
Failing Item: 914-185 914-185
v FFC_914
Explanation: The Unload command failed.
Failing Item:
914-130 914-130
v FFC_914
Explanation: The Load command failed.
v MEDIA
Failing Item:
v FFC_914

Service request numbers 697

914-190 • 914-416

914-190 914-190 914-320 914-320

Explanation: The Mode Select command failed. Explanation: Error log analysis indicates a failure.
Failing Item: Failing Item:
v FFC_914 v FFC_914
v MEDIA
914-200 914-200
Explanation: The Test Unit Ready command failed. 914-411 914-411

Failing Item: Explanation: A reservation conflict occurred.

v FFC_914 Failing Item:
v MEDIA v FFC_914
v FFC_B88
914-210 914-210 v SOFTWARE
Explanation: The device configuration failed.
914-412 914-412
Failing Item:
v FFC_914 Explanation: A reservation conflict occurred.
v FFC_B88 Failing Item:
v FFC_914
914-220 914-220 v FFC_B88
Explanation: The Release command failed. v SOFTWARE

Failing Item:
914-413 914-413
v FFC_914
Explanation: A reservation conflict occurred.
914-230 914-230 Failing Item:
Explanation: The Request Sense command failed. v FFC_914
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_914

914-414 914-414
914-240 914-240
Explanation: A reservation conflict occurred.
Explanation: The Openx command failed.
Failing Item:
Failing Item:
v FFC_914
v FFC_914
v FFC_B88
v SOFTWARE
914-300 914-300
Explanation: The device configuration failed.
914-415 914-415
Failing Item:
Explanation: A reservation conflict occurred.
v FFC_914
Failing Item:
v SOFTWARE
v FFC_914
v FFC_B88
914-310 914-310
v SOFTWARE
Explanation: SCSI adapter configuration failed.
Failing Item: 914-416 914-416
v FFC_B88
Explanation: A reservation conflict occurred.
v FFC_914
Failing Item:
v SOFTWARE
v FFC_914

698 Service request numbers

 914-417 • 914-422

v FFC_B88
914-41D 914-41D
v SOFTWARE
Explanation: A reservation conflict occurred.

914-417 914-417 Failing Item:

v FFC_914
Explanation: A reservation conflict occurred.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_914
v FFC_B88
914-41E 914-41E
v SOFTWARE
Explanation: A reservation conflict occurred.

914-418 914-418 Failing Item:

v FFC_914
Explanation: A reservation conflict occurred.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_914
v FFC_B88
914-41F 914-41F
v SOFTWARE
Explanation: A reservation conflict occurred.

914-419 914-419 Failing Item:

v FFC_914
Explanation: A reservation conflict occurred.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_914
v FFC_B88
914-420 914-420
v SOFTWARE
Explanation: A reservation conflict occurred.

914-41A 914-41A Failing Item:

v FFC_914
Explanation: A reservation conflict occurred.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_914
v FFC_B88
914-421 914-421
v SOFTWARE
Explanation: A reservation conflict occurred.

914-41B 914-41B Failing Item:

v FFC_914
Explanation: A reservation conflict occurred.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_914
v FFC_B88
914-422 914-422
v SOFTWARE
Explanation: A reservation conflict occurred.

914-41C 914-41C Failing Item:

v FFC_914
Explanation: A reservation conflict occurred.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_914
v FFC_B88
v SOFTWARE

Service request numbers 699

914-423 • 914-51C

v FFC_914
914-423 914-423
v FFC_B88
Explanation: A reservation conflict occurred.
Failing Item: 914-517 914-517
v FFC_914
Explanation: The drive returned bad or non-extended
v FFC_B88 sense data.
v SOFTWARE
Failing Item:
v FFC_914
914-511 914-511
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
914-518 914-518
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_914 sense data.
v FFC_B88
Failing Item:
v FFC_914
914-512 914-512
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
914-519 914-519
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_914 sense data.
v FFC_B88
Failing Item:
v FFC_914
914-513 914-513
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
914-51A 914-51A
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_914 sense data.
v FFC_B88
Failing Item:
v FFC_914
914-514 914-514
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
914-51B 914-51B
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_914 sense data.
v FFC_B88
Failing Item:
v FFC_914
914-515 914-515
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
914-51C 914-51C
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_914 sense data.
v FFC_B88
Failing Item:
v FFC_914
914-516 914-516
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
Failing Item:

700 Service request numbers

 914-51D • 914-616

v FFC_914
914-51D 914-51D
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
914-611 914-611
Failing Item:
Explanation: An adapter or bus I/O error occurred.
v FFC_914
v FFC_B88 Failing Item:
v FFC_914
914-51E 914-51E v FFC_B88
v SOFTWARE
Explanation: The drive returned bad or non-extended
sense data.
914-612 914-612
Failing Item:
v FFC_914 Explanation: An adapter or bus I/O error occurred.
v FFC_B88 Failing Item:
v FFC_914
914-51F 914-51F v FFC_B88
Explanation: The drive returned bad or non-extended v SOFTWARE
sense data.
Failing Item: 914-613 914-613
v FFC_914 Explanation: An adapter or bus I/O error occurred.
v FFC_B88 Failing Item:
v FFC_914
914-520 914-520 v FFC_B88
Explanation: The drive returned bad or non-extended v SOFTWARE
sense data.
Failing Item: 914-614 914-614
v FFC_914 Explanation: An adapter or bus I/O error occurred.
v FFC_B88
Failing Item:
v FFC_914
914-521 914-521
v FFC_B88
Explanation: The drive returned bad or non-extended v SOFTWARE
sense data.
Failing Item: 914-615 914-615
v FFC_914
Explanation: An adapter or bus I/O error occurred.
v FFC_B88
Failing Item:
914-522 914-522 v FFC_914
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data. v SOFTWARE

Failing Item:
914-616 914-616
v FFC_914
v FFC_B88 Explanation: An adapter or bus I/O error occurred.
Failing Item:
914-523 914-523 v FFC_914
Explanation: The drive returned bad or non-extended v FFC_B88
sense data. v SOFTWARE
Failing Item:

Service request numbers 701

914-617 • 914-622

914-617 914-617 914-61D 914-61D

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_914 v FFC_914
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

914-618 914-618 914-61E 914-61E

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_914 v FFC_914
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

914-619 914-619 914-61F 914-61F

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_914 v FFC_914
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

914-61A 914-61A 914-620 914-620

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_914 v FFC_914
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

914-61B 914-61B 914-621 914-621

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_914 v FFC_914
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

914-61C 914-61C 914-622 914-622

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_914 v FFC_914
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

702 Service request numbers

 914-623 • 914-71B

914-623 914-623 914-716 914-716

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_914 v FFC_914
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

914-711 914-711 914-717 914-717

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_914 v FFC_914
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

914-712 914-712 914-718 914-718

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_914 v FFC_914
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

914-713 914-713 914-719 914-719

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_914 v FFC_914
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

914-714 914-714 914-71A 914-71A

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_914 v FFC_914
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

914-715 914-715 914-71B 914-71B

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_914 v FFC_914
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

Service request numbers 703

914-71C • 915-140

914-71C 914-71C 914-722 914-722

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_914 v FFC_914
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

914-71D 914-71D 914-723 914-723

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_914 v FFC_914
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

914-71E 914-71E 915-110 915-110

Explanation: A device timeout error occurred. Explanation: The Reserve command is corrupted.
Failing Item: Failing Item:
v FFC_914 v FFC_915
v FFC_B88
v SOFTWARE 915-120 915-120
Explanation: The Inquiry command failed.
914-71F 914-71F
Failing Item:
Explanation: A device timeout error occurred. v FFC_915
Failing Item:
v FFC_914 915-130 915-130
v FFC_B88 Explanation: The Load command failed.
v SOFTWARE
Failing Item:
v FFC_915
914-720 914-720
v MEDIA
Explanation: A device timeout error occurred.
Failing Item: 915-135 915-135
v FFC_914 Explanation: The Unload command failed.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_915
v MEDIA
914-721 914-721
Explanation: A device timeout error occurred. 915-140 915-140
Failing Item: Explanation: The Mode Select command failed.
v FFC_914
Failing Item:
v FFC_B88
v FFC_915
v SOFTWARE

704 Service request numbers

 915-150 • 915-320

915-150 915-150 915-200 915-200

Explanation: The Test Unit Ready command failed. Explanation: The Test Unit Ready command failed.
Failing Item: Failing Item:
v FFC_915 v FFC_915
v MEDIA v MEDIA

915-160 915-160 915-210 915-210

Explanation: The Send Diagnostic command failed. Explanation: The device configuration failed.
Failing Item: Failing Item:
v FFC_915 v FFC_915
v MEDIA v FFC_B88

915-169 915-169 915-220 915-220

Explanation: The Send Diagnostic command failed. Explanation: The Replace command failed.
Failing Item: Failing Item:
v FFC_915 v FFC_915
v MEDIA
915-230 915-230
915-170 915-170 Explanation: The Request Sense command failed.
Explanation: The Read, Write and Compare test failed. Failing Item:
Failing Item: v FFC_915
v FFC_915
v FFC_B88 915-240 915-240
v MEDIA Explanation: The Openx command failed.
Failing Item:
915-180 915-180
v FFC_915
Explanation: The Load command failed.
Failing Item: 915-300 915-300
v FFC_915 Explanation: The device configuration failed.
v MEDIA
Failing Item:
v FFC_915
915-185 915-185
v SOFTWARE
Explanation: The Unload command failed.
Failing Item: 915-310 915-310
v FFC_915 Explanation: SCSI adapter configuration failed.
v MEDIA
Failing Item:
v FFC_B88
915-190 915-190
v FFC_915
Explanation: The Mode Select command failed. v SOFTWARE
Failing Item:
v FFC_915 915-320 915-320
Explanation: Error log analysis indicates a failure.
Failing Item:
v FFC_915

Service request numbers 705

915-411 • 915-422

v MEDIA
915-417 915-417
Explanation: A reservation conflict occurred.
915-411 915-411
Failing Item:
Explanation: A reservation conflict occurred.
v FFC_915
Failing Item:
v FFC_B88
v FFC_915
v SOFTWARE
v FFC_B88
v SOFTWARE
915-418 915-418
Explanation: A reservation conflict occurred.
915-412 915-412
Failing Item:
Explanation: A reservation conflict occurred.
v FFC_915
Failing Item:
v FFC_B88
v FFC_915
v SOFTWARE
v FFC_B88
v SOFTWARE
915-419 915-419
Explanation: A reservation conflict occurred.
915-413 915-413
Failing Item:
Explanation: A reservation conflict occurred.
v FFC_915
Failing Item:
v FFC_B88
v FFC_915
v SOFTWARE
v FFC_B88
v SOFTWARE
915-420 915-420
Explanation: A reservation conflict occurred.
915-414 915-414
Failing Item:
Explanation: A reservation conflict occurred.
v FFC_915
Failing Item:
v FFC_B88
v FFC_915
v SOFTWARE
v FFC_B88
v SOFTWARE
915-421 915-421
Explanation: A reservation conflict occurred.
915-415 915-415
Failing Item:
Explanation: A reservation conflict occurred.
v FFC_915
Failing Item:
v FFC_B88
v FFC_915
v SOFTWARE
v FFC_B88
v SOFTWARE
915-422 915-422
Explanation: A reservation conflict occurred.
915-416 915-416
Failing Item:
Explanation: A reservation conflict occurred.
v FFC_915
Failing Item:
v FFC_B88
v FFC_915
v SOFTWARE
v FFC_B88
v SOFTWARE

706 Service request numbers

 915-423 • 915-522

v FFC_915
915-423 915-423
v FFC_B88
Explanation: A reservation conflict occurred.
Failing Item: 915-517 915-517
v FFC_915
Explanation: The drive returned bad or non-extended
v FFC_B88 sense data.
v SOFTWARE
Failing Item:
v FFC_915
915-511 915-511
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
915-518 915-518
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_915 sense data.
v FFC_B88
Failing Item:
v FFC_915
915-512 915-512
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
915-519 915-519
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_915 sense data.
v FFC_B88
Failing Item:
v FFC_915
915-513 915-513
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
915-520 915-520
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_915 sense data.
v FFC_B88
Failing Item:
v FFC_915
915-514 915-514
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
915-521 915-521
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_915 sense data.
v FFC_B88
Failing Item:
v FFC_915
915-515 915-515
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
915-522 915-522
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_915 sense data.
v FFC_B88
Failing Item:
v FFC_915
915-516 915-516
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
Failing Item:

Service request numbers 707

915-523 • 915-621

915-523 915-523 915-616 915-616

Explanation: The drive returned bad or non-extended Explanation: An adapter or bus I/O error occurred.
sense data.
Failing Item:
Failing Item: v FFC_915
v FFC_915 v FFC_B88
v FFC_B88 v SOFTWARE

915-611 915-611 915-617 915-617

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_915 v FFC_915
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

915-612 915-612 915-618 915-618

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_915 v FFC_915
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

915-613 915-613 915-619 915-619

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_915 v FFC_915
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

915-614 915-614 915-620 915-620

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_915 v FFC_915
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

915-615 915-615 915-621 915-621

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_915 v FFC_915
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

708 Service request numbers

 915-622 • 915-720

915-622 915-622 915-715 915-715

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_915 v FFC_915
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

915-623 915-623 915-716 915-716

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_915 v FFC_915
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

915-711 915-711 915-717 915-717

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_915 v FFC_915
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

915-712 915-712 915-718 915-718

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_915 v FFC_915
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

915-713 915-713 915-719 915-719

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_915 v FFC_915
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

915-714 915-714 915-720 915-720

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_915 v FFC_915
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

Service request numbers 709

915-721 • 917-120

915-721 915-721 917-108 917-108

Explanation: A device timeout error occurred. Explanation: The bus test failed.
Failing Item: Failing Item:
v FFC_915 v FFC_917
v FFC_B88
v SOFTWARE 917-110 917-110
Explanation: The media format is corrupted.
915-722 915-722
Failing Item:
Explanation: A device timeout error occurred. v FFC_917
Failing Item:
v FFC_915 917-112 917-112
v FFC_B88 Explanation: The diagnostic test failed.
v SOFTWARE
Failing Item:
v FFC_917
915-723 915-723
Explanation: A device timeout error occurred. 917-114 917-114
Failing Item: Explanation: An unrecoverable hardware error.
v FFC_915
Failing Item:
v FFC_B88
v FFC_917
v SOFTWARE

917-116 917-116
917-102 917-102
Explanation: A protocol error.
Explanation: An unrecoverable media error.
Response: Check the levels of the device, adapter,
Failing Item: diagnostic software, and application software to ensure
v FFC_917 they are all compatible. If you do not find a problem,
v FFC_B88 call your support person.

917-104 917-104 917-117 917-117

Explanation: The motor failed to restart. Explanation: A write-protect error occurred.

Failing Item: Failing Item:

v FFC_917 v FFC_917

917-105 917-105 917-118 917-118

Explanation: The drive did not become ready. Explanation: A SCSI command timeout.

Failing Item: Failing Item:

v FFC_917 v FFC_917
v FFC_B88
917-106 917-106
917-120 917-120
Explanation: The electronics card test failed.
Explanation: A SCSI busy or command error.
Failing Item:
v FFC_917 Failing Item:
v FFC_917

710 Service request numbers

 917-122 • 917-640

v FFC_917
917-122 917-122
Explanation: A SCSI reservation conflict error.
917-134 917-134
Failing Item:
Explanation: The adapter failed to configure.
v FFC_917
Failing Item:
v FFC_B88
917-124 917-124
v SOFTWARE
Explanation: A SCSI check condition error.
Failing Item: 917-135 917-135
v FFC_917
Explanation: The device failed to configure.
Failing Item:
917-126 917-126
v FFC_917
Explanation: A software error was caused by a
v FFC_B88
hardware failure.
v SOFTWARE
Failing Item:
v FFC_917
917-136 917-136
v FFC_B88
Explanation: The certify operation failed.

917-128 917-128 Failing Item:

v FFC_917
Explanation: The error log analysis indicates a
hardware failure.
917-137 917-137
Failing Item:
v FFC_917 Explanation: Unit attention condition has occurred on
the Send Diagnostic command.

917-129 917-129 Failing Item:

v FFC_917
Explanation: Error log analysis indicates a SCSI bus
problem. v FFC_B88
v FFC_190
Failing Item:
v FFC_917
917-138 917-138

917-130 917-130 Explanation: Error log indicates that the disk is

operating at higher than recommended temperatures.
Explanation: Error log analysis indicates a problem
reported by the disk drive's self-monitoring function. Failing Item:
v FFC_190
Failing Item:
v FFC_917
917-139 917-139
v FFC_B88
Explanation: Error configuring or opening device.
917-132 917-132 Failing Item:
Explanation: A disk drive hardware error occurred. v FFC_917

Failing Item:
917-640 917-640
v FFC_917
Explanation: Error Log Analysis indicates a path error.
917-133 917-133 Failing Item:
Explanation: Use the subsystem guide to complete v FFC_640
diagnostics.
Failing Item:

Service request numbers 711

918-102 • 918-128

they are all compatible. If you do not find a problem,

918-102 918-102
call your support person.
Explanation: An unrecoverable media error occurred.
Failing Item:
Failing Item: v FFC_918
v FFC_918
918-117 918-117
918-104 918-104
Explanation: A write-protect error occurred.
Explanation: The motor failed to restart.
Failing Item:
Failing Item: v FFC_918
v FFC_918
918-118 918-118
918-105 918-105
Explanation: A SCSI command time-out occurred.
Explanation: The drive did not become ready.
Failing Item:
Failing Item: v FFC_918
v FFC_918 v FFC_B88

918-106 918-106 918-120 918-120

Explanation: The electronics card test failed. Explanation: A SCSI busy or command error.
Failing Item: Failing Item:
v FFC_918 v FFC_918

918-108 918-108 918-122 918-122

Explanation: The bus test failed. Explanation: A SCSI reservation conflict error.
Failing Item: Failing Item:
v FFC_918 v FFC_918

918-110 918-110 918-124 918-124

Explanation: The media format is corrupted. Explanation: A SCSI check condition error occurred.
Failing Item: Failing Item:
v FFC_918 v FFC_918

918-112 918-112 918-126 918-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
Failing Item: hardware failure.
v FFC_918 Failing Item:
v FFC_918
918-114 918-114 v FFC_B88
Explanation: An unrecoverable hardware error.
918-128 918-128
Failing Item:
v FFC_918 Explanation: The error log analysis indicates a
hardware failure.

918-116 918-116 Failing Item:

v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter,
v FFC_918
diagnostic software, and application software to be sure
v SOFTWARE

712 Service request numbers

 918-129 • 921-102

918-129 918-129 918-137 918-137

Explanation: Error log analysis indicates a SCSI bus Explanation: Unit attention condition has occurred on
problem. the Send Diagnostic command.
Failing Item: Failing Item:
v FFC_190 v FFC_918
v FFC_B88 v FFC_B88
v FFC_918 v FFC_190
v SOFTWARE
918-138 918-138
918-130 918-130 Explanation: Error log analysis indicates that the disk
Explanation: Error log analysis indicates a problem drive is operating at a higher than recommended
reported by the disk drive's self-monitoring function. temperature.

Failing Item: Response: Check to be sure none of the air passages

in the system covers are blocked, that no other system
v FFC_918
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution.
918-132 918-132
Failing Item:
Explanation: A disk drive hardware error occurred. v FFC_918
Failing Item:
v FFC_918 918-140 918-140
Explanation: Error log analysis indicates poor signal
918-133 918-133 quality.

Explanation: Use the Subsystem Service Guide to Failing Item:

complete diagnosis. v FFC_199
Failing Item: v FFC_B88
v FFC_918 v FFC_918

918-134 918-134 918-640 918-640

Explanation: The adapter failed to configure. Explanation: Error log analysis indicates a path error.

Failing Item: Response: Use MAP0285 : Multipath I/O (MPIO)

v FFC_B88 problem resolution.

v SOFTWARE
921-101 921-101
918-135 918-135 Explanation: An unexpected adapter error occurred.
Explanation: The device failed to configure. Failing Item:
Failing Item: v FFC_821
v FFC_918
v FFC_B88 921-102 921-102

v SOFTWARE Explanation: An unexpected device or adapter error

occurred.
918-136 918-136 Failing Item:
Explanation: The certify operation failed. v FFC_921
v FFC_821
Failing Item:
v FFC_918

Service request numbers 713

921-103 • 921-401

921-103 921-103 921-204 921-204

Explanation: The keyboard reset failed. Explanation: The keyboard layout ID test failed.
Failing Item: Failing Item:
v FFC_921 v FFC_921
v FFC_821
921-205 921-205
921-104 921-104 Explanation: The keyboard echo test failed.
Explanation: Unknown keyboard. Failing Item:
Failing Item: v FFC_921
v FFC_921 v FFC_821

921-105 921-105 921-206 921-206

Explanation: The keyboard light-on test failed. Explanation: The select scan code set test failed.
Failing Item: Failing Item:
v FFC_921 v FFC_921
v FFC_821 v FFC_821

921-106 921-106 921-301 921-301

Explanation: The keyboard light-off test failed. Explanation: An unexpected adapter error occurred.
Failing Item: Failing Item:
v FFC_921 v FFC_821
v FFC_821
921-302 921-302
921-201 921-201 Explanation: An unexpected device or adapter error
Explanation: An unexpected adapter error occurred. occurred.

Failing Item: Failing Item:

v FFC_821 v FFC_921
v FFC_821
921-202 921-202
921-303 921-303
Explanation: An unexpected device or adapter error
occurred. Explanation: An error occurred in turning on the
lamps.
Failing Item:
v FFC_921 Failing Item:
v FFC_821 v FFC_921

921-203 921-203 921-304 921-304

Explanation: The read keyboard ID test failed. Explanation: An error occurred in turning off the
lamps.
Failing Item:
Failing Item:
v FFC_921
v FFC_921
v FFC_821

921-401 921-401
Explanation: An unexpected adapter error occurred.
Failing Item:
v FFC_821

714 Service request numbers

 921-402 • 921-903

921-402 921-402 921-601 921-601

Explanation: An unexpected device or adapter error Explanation: An unexpected adapter error occurred.
occurred.
Failing Item:
Failing Item: v FFC_821
v FFC_921
v FFC_821 921-602 921-602
Explanation: An unexpected device or adapter error
921-403 921-403 occurred.
Explanation: Unable to recognize the keyboard. Failing Item:
Failing Item: v FFC_921
v FFC_921 v FFC_821

921-404 921-404 921-603 921-603

Explanation: The keyboard is failing. Explanation: The speaker test failed.
Failing Item: Failing Item:
v FFC_921 v FFC_921
v FFC_821
921-701 921-701
921-501 921-501 Explanation: Error configuring the device.
Explanation: An unexpected adapter error occurred. Failing Item:
Failing Item: v FFC_921
v FFC_821 v FFC_821

921-502 921-502 921-901 921-901

Explanation: An unexpected device or adapter error Explanation: The error log analysis indicates an
occurred. adapter failure.
Failing Item: Failing Item:
v FFC_921 v FFC_821
v FFC_821
921-902 921-902
921-503 921-503 Explanation: The error log analysis indicates a device
Explanation: The auto-click cannot be disabled. failure.

Failing Item: Failing Item:

v FFC_921 v FFC_921
v FFC_821
921-504 921-504
921-903 921-903
Explanation: The auto-click cannot be enabled.
Explanation: The error log analysis indicates an
Failing Item:
unknown failure.
v FFC_921
Failing Item:
v FFC_921
921-505 921-505
v FFC_821
Explanation: Unable to recognize the keyboard.
Failing Item:
v FFC_921

Service request numbers 715

922-101 • 922-303

v FFC_821
922-101 922-101
Explanation: An unexpected adapter error occurred.
922-203 922-203
Failing Item:
Explanation: The read keyboard id test failed.
v FFC_821
Failing Item:
v FFC_922
922-102 922-102
v FFC_821
Explanation: An unexpected device or adapter error
occurred.
922-204 922-204
Failing Item:
Explanation: The keyboard layout id test failed.
v FFC_922
v FFC_821 Failing Item:
v FFC_922
922-103 922-103
922-205 922-205
Explanation: The keyboard reset failed.
Explanation: The keyboard echo test failed.
Failing Item:
v FFC_922 Failing Item:
v FFC_821 v FFC_922
v FFC_821
922-104 922-104
922-206 922-206
Explanation: Unknown keyboard.
Explanation: The select scan code set test failed.
Failing Item:
v FFC_922 Failing Item:
v FFC_922
922-105 922-105 v FFC_821

Explanation: The keyboard light-on test failed.

922-301 922-301
Failing Item:
Explanation: An unexpected adapter error occurred.
v FFC_922
v FFC_821 Failing Item:
v FFC_821
922-106 922-106
922-302 922-302
Explanation: The keyboard light-off test failed.
Explanation: An unexpected device or adapter error
Failing Item:
occurred.
v FFC_922
Failing Item:
v FFC_821
v FFC_922
v FFC_821
922-201 922-201
Explanation: An unexpected adapter error occurred.
922-303 922-303
Failing Item:
Explanation: An error occurred in turning on the
v FFC_821 lamps.
Failing Item:
922-202 922-202
v FFC_922
Explanation: An unexpected device or adapter error
occurred.
Failing Item:
v FFC_922

716 Service request numbers

 922-304 • 922-902

922-304 922-304 922-504 922-504

Explanation: An error occurred in turning off the Explanation: The auto-click cannot be enabled.
lamps.
Failing Item:
Failing Item: v FFC_922
v FFC_922
922-505 922-505
922-401 922-401
Explanation: Unable to recognize the keyboard.
Explanation: An unexpected adapter error occurred.
Failing Item:
Failing Item: v FFC_922
v FFC_821
922-601 922-601
922-402 922-402
Explanation: An unexpected adapter error occurred.
Explanation: An unexpected device or adapter error
Failing Item:
occurred.
v FFC_821
Failing Item:
v FFC_922
922-602 922-602
v FFC_821
Explanation: An unexpected device or adapter error
occurred.
922-403 922-403
Failing Item:
Explanation: The keyboard is failing.
v FFC_922
Failing Item: v FFC_821
v FFC_922
922-603 922-603
922-404 922-404
Explanation: The speaker test failed.
Explanation: Unable to recognize the keyboard.
Failing Item:
Failing Item: v FFC_922
v FFC_922
v FFC_821 922-701 922-701
Explanation: Error configuring the device.
922-501 922-501
Failing Item:
Explanation: An unexpected adapter error occurred.
v FFC_923
Failing Item: v FFC_821
v FFC_821
922-901 922-901
922-502 922-502
Explanation: The error log indicates an adapter failed.
Explanation: An unexpected device or adapter error
Failing Item:
occurred.
v FFC_821
Failing Item:
v FFC_922
922-902 922-902
v FFC_821
Explanation: The error log indicates a device failed.

922-503 922-503 Failing Item:

v FFC_922
Explanation: The auto-click cannot be disabled.
v FFC_821
Failing Item:
v FFC_921

Service request numbers 717

922-903 • 923-302

922-903 922-903 923-201 923-201

Explanation: The error log analysis indicates an Explanation: An unexpected adapter error occurred.
unknown failure.
Failing Item:
Failing Item: v FFC_821
v FFC_922
v FFC_821 923-202 923-202
Explanation: An unexpected device or adapter error
923-101 923-101 occurred.
Explanation: An unexpected adapter error occurred. Failing Item:
Failing Item: v FFC_923
v FFC_821 v FFC_821

923-102 923-102 923-203 923-203

Explanation: An unexpected device or adapter error Explanation: The read keyboard id test failed.
occurred.
Failing Item:
Failing Item: v FFC_923
v FFC_923 v FFC_821
v FFC_821
923-204 923-204
923-103 923-103
Explanation: The keyboard layout id test failed.
Explanation: The keyboard reset failed.
Failing Item:
Failing Item: v FFC_923
v FFC_923
v FFC_821 923-205 923-205
Explanation: The keyboard echo test failed.
923-104 923-104
Failing Item:
Explanation: Unknown keyboard.
v FFC_923
Failing Item: v FFC_821
v FFC_923
923-206 923-206
923-105 923-105
Explanation: The select scan code set test failed.
Explanation: The keyboard light-on test failed.
Failing Item:
Failing Item: v FFC_923
v FFC_923 v FFC_821
v FFC_821
923-301 923-301
923-106 923-106
Explanation: An unexpected adapter error occurred.
Explanation: The keyboard light-off test failed.
Failing Item:
Failing Item: v FFC_821
v FFC_923
v FFC_821 923-302 923-302
Explanation: An unexpected device or adapter error
occurred.
Failing Item:
v FFC_923

718 Service request numbers

 923-303 • 923-901

v FFC_821
923-502 923-502
Explanation: An unexpected device or adapter error
923-303 923-303
occurred.
Explanation: An error occurred in turning on the
Failing Item:
lamps.
v FFC_923
Failing Item:
v FFC_821
v FFC_923

923-503 923-503
923-304 923-304
Explanation: The auto-click cannot be disabled.
Explanation: An error occurred in turning off the
lamps. Failing Item:
v FFC_923
Failing Item:
v FFC_923
923-504 923-504

923-401 923-401 Explanation: The auto-click cannot be enabled.

Explanation: An unexpected adapter error occurred. Failing Item:

v FFC_923
Failing Item:
v FFC_821
923-505 923-505

923-402 923-402 Explanation: Unable to recognize the keyboard.

Explanation: An unexpected device or adapter error Failing Item:

occurred. v FFC_923
Failing Item:
v FFC_923 923-601 923-601
v FFC_821 Explanation: An unexpected adapter error occurred.
Failing Item:
923-403 923-403 v FFC_821
Explanation: The keyboard is failing.
Failing Item: 923-602 923-602
v FFC_923 Explanation: An unexpected device or adapter error
occurred.
923-404 923-404 Failing Item:
Explanation: Unable to recognize the keyboard. v FFC_923
v FFC_821
Failing Item:
v FFC_923
923-603 923-603
v FFC_821
Explanation: The speaker test failed.
923-501 923-501 Failing Item:
Explanation: An unexpected adapter error occurred. v FFC_923

Failing Item:
923-901 923-901
v FFC_821
Explanation: The error log indicates an adapter failed.
Failing Item:
v FFC_821

Service request numbers 719

923-902 • 925-125

923-902 923-902 925-116 925-116

Explanation: The error log analysis indicates a device Explanation: Unknown Mouse type.
failure.
Failing Item:
Failing Item: v FFC_925
v FFC_923
v FFC_821 925-117 925-117
Explanation: Mouse wrap mode failed.
923-903 923-903
Failing Item:
Explanation: The error log analysis indicates an
v FFC_925
unknown failure.
v FFC_823
Failing Item:
v FFC_923
925-118 925-118
v FFC_821
Explanation: Error setting mouse parameters.

925-111 925-111 Failing Item:

v FFC_925
Explanation: An unexpected device error occurred.
v FFC_823
Failing Item:
v FFC_925
925-121 925-121
v FFC_823
Explanation: The device test failed.

925-112 925-112 Failing Item:

v FFC_925
Explanation: The device disable test failed.
Failing Item:
925-122 925-122
v FFC_925
Explanation: The device test failed.
v FFC_823
Failing Item:
925-113 925-113 v FFC_925

Explanation: Could not reset the device.

925-123 925-123
Failing Item:
Explanation: The device test failed.
v FFC_925
Failing Item:
925-114 925-114 v FFC_925

Explanation: The Read Status command failed.

925-124 925-124
Failing Item:
Explanation: The device test failed.
v FFC_925
v FFC_823 Failing Item:
v FFC_925
925-115 925-115
925-125 925-125
Explanation: The device test failed.
Explanation: The device test failed.
Failing Item:
v FFC_925 Failing Item:
v FFC_925

720 Service request numbers

 925-126 • 925-143

925-126 925-126 925-135 925-135

Explanation: The device test failed. Explanation: The device test failed.
Failing Item: Failing Item:
v FFC_925 v FFC_925

925-127 925-127 925-136 925-136

Explanation: The device test failed. Explanation: The device test failed.
Failing Item: Failing Item:
v FFC_925 v FFC_925

925-128 925-128 925-137 925-137

Explanation: The device test failed. Explanation: The device test failed.
Failing Item: Failing Item:
v FFC_925 v FFC_925

925-129 925-129 925-138 925-138

Explanation: The device test failed. Explanation: The device test failed.
Failing Item: Failing Item:
v FFC_925 v FFC_925

925-130 925-130 925-139 925-139

Explanation: The device test failed. Explanation: The device test failed.
Failing Item: Failing Item:
v FFC_925 v FFC_925

925-131 925-131 925-140 925-140

Explanation: The device test failed. Explanation: The device test failed.
Failing Item: Failing Item:
v FFC_925 v FFC_925

925-132 925-132 925-141 925-141

Explanation: The device test failed. Explanation: The device test failed.
Failing Item: Failing Item:
v FFC_925 v FFC_925

925-133 925-133 925-142 925-142

Explanation: The device test failed. Explanation: The device test failed.
Failing Item: Failing Item:
v FFC_925 v FFC_925

925-134 925-134 925-143 925-143

Explanation: The device test failed. Explanation: The device test failed.
Failing Item: Failing Item:
v FFC_925 v FFC_925

Service request numbers 721

925-144 • 925-161

925-144 925-144 925-153 925-153

Explanation: The device test failed. Explanation: The device test failed.
Failing Item: Failing Item:
v FFC_925 v FFC_925

925-145 925-145 925-154 925-154

Explanation: The device test failed. Explanation: The device test failed.
Failing Item: Failing Item:
v FFC_925 v FFC_925

925-146 925-146 925-155 925-155

Explanation: The device test failed. Explanation: The device test failed.
Failing Item: Failing Item:
v FFC_925 v FFC_925

925-147 925-147 925-156 925-156

Explanation: The device test failed. Explanation: The device test failed.
Failing Item: Failing Item:
v FFC_925 v FFC_925

925-148 925-148 925-157 925-157

Explanation: The device test failed. Explanation: The device test failed.
Failing Item: Failing Item:
v FFC_925 v FFC_925

925-149 925-149 925-158 925-158

Explanation: The device test failed. Explanation: The device test failed.
Failing Item: Failing Item:
v FFC_925 v FFC_925

925-150 925-150 925-159 925-159

Explanation: The device test failed. Explanation: The device test failed.
Failing Item: Failing Item:
v FFC_925 v FFC_925

925-151 925-151 925-160 925-160

Explanation: The device test failed. Explanation: The device test failed.
Failing Item: Failing Item:
v FFC_925 v FFC_925

925-152 925-152 925-161 925-161

Explanation: The device test failed. Explanation: The device test failed.
Failing Item: Failing Item:
v FFC_925 v FFC_925

722 Service request numbers

 925-162 • 926-112

925-162 925-162 925-171 925-171

Explanation: The device test failed. Explanation: The device test failed.
Failing Item: Failing Item:
v FFC_925 v FFC_925

925-163 925-163 925-200 925-200

Explanation: The device test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_925 Failing Item:
v FFC_925
925-164 925-164 v FFC_823

Explanation: The device test failed.

925-300 925-300
Failing Item:
Explanation: The error log analysis indicates a
v FFC_925
hardware failure.
Failing Item:
925-165 925-165
v FFC_925
Explanation: The device test failed.
Failing Item: 925-301 925-301
v FFC_925
Explanation: The error log analysis indicates a
hardware failure.
925-166 925-166
Failing Item:
Explanation: The device test failed. v FFC_925
Failing Item: v FFC_823
v FFC_925
926-104 926-104
925-167 925-167 Explanation: Input device cable is not attached.
Explanation: The device test failed. Failing Item:
Failing Item: v FFC_926
v FFC_925 v FFC_159

925-168 925-168 926-111 926-111

Explanation: The device test failed. Explanation: Adapter error.

Failing Item: Failing Item:

v FFC_925 v FFC_824

925-169 925-169 926-112 926-112

Explanation: The device test failed. Explanation: Device, adapter or tablet reset failed.

Failing Item: Failing Item:

v FFC_925 v FFC_926
v FFC_824
925-170 925-170
Explanation: The device test failed.
Failing Item:
v FFC_925

Service request numbers 723

926-113 • 926-145

926-113 926-113 926-133 926-133

Explanation: Device, adapter or tablet reset failed. Explanation: Device or adapter error.
Failing Item: Failing Item:
v FFC_926 v FFC_926
v FFC_824
926-134 926-134
926-114 926-114 Explanation: Device or adapter error.
Explanation: Device, adapter or tablet reset failed. Failing Item:
Failing Item: v FFC_926
v FFC_926
v FFC_824 926-135 926-135
Explanation: Device or adapter error.
926-115 926-115
Failing Item:
Explanation: Device, adapter or tablet reset failed. v FFC_926
Failing Item:
v FFC_926 926-141 926-141
v FFC_824 Explanation: Adapter error.
Failing Item:
926-116 926-116
v FFC_824
Explanation: The input device cable is not attached. v FFC_926
Failing Item:
v FFC_159 926-142 926-142
Explanation: Device or adapter error.
926-119 926-119
Failing Item:
Explanation: The input device cable is not attached. v FFC_926
Failing Item:
v FFC_188 926-143 926-143
Explanation: Device or adapter error.
926-121 926-121
Failing Item:
Explanation: Adapter error. v FFC_926
Failing Item:
v FFC_824 926-144 926-144
Explanation: Device or adapter error.
926-131 926-131
Failing Item:
Explanation: Adapter error. v FFC_926
Failing Item:
v FFC_824 926-145 926-145
v FFC_926 Explanation: Device or adapter error.
Failing Item:
926-132 926-132
v FFC_926
Explanation: Device or adapter error.
Failing Item:
v FFC_926

724 Service request numbers

 926-146 • 926-162

926-146 926-146 926-155 926-155

Explanation: Device or adapter error. Explanation: Device or adapter error.
Failing Item: Failing Item:
v FFC_926 v FFC_926

926-147 926-147 926-156 926-156

Explanation: Device or adapter error. Explanation: Device or adapter error.
Failing Item: Failing Item:
v FFC_926 v FFC_926

926-148 926-148 926-157 926-157

Explanation: Device or adapter error. Explanation: Device or adapter error.
Failing Item: Failing Item:
v FFC_926 v FFC_926

926-149 926-149 926-158 926-158

Explanation: Device or adapter error. Explanation: Device or adapter error.
Failing Item: Failing Item:
v FFC_926 v FFC_926

926-150 926-150 926-159 926-159

Explanation: Device or adapter error. Explanation: Device or adapter error.
Failing Item: Failing Item:
v FFC_926 v FFC_926

926-151 926-151 926-160 926-160

Explanation: Device or adapter error. Explanation: Device or adapter error.
Failing Item: Failing Item:
v FFC_926 v FFC_926

926-152 926-152 926-161 926-161

Explanation: Device or adapter error. Explanation: Device or adapter error.
Failing Item: Failing Item:
v FFC_926 v FFC_926

926-153 926-153 926-162 926-162

Explanation: Device or adapter error. Explanation: Device or adapter error.
Failing Item: Failing Item:
v FFC_926 v FFC_159
v FFC_926
926-154 926-154
Explanation: Device or adapter error.
Failing Item:
v FFC_926

Service request numbers 725

926-163 • 926-179

v FFC_926
926-163 926-163
Explanation: Error in turning off input device LED.
926-173 926-173
Failing Item:
Explanation: Error in turning off input device switch.
v FFC_159
Failing Item:
v FFC_926
v FFC_159
v FFC_926
926-164 926-164
Explanation: Error in turning off input device LED.
926-174 926-174
Failing Item:
Explanation: Error in turning on input device switch.
v FFC_159
Failing Item:
v FFC_926
v FFC_159
v FFC_926
926-165 926-165
Explanation: The input device cable is not attached.
926-175 926-175
Failing Item:
Explanation: The input device cable is not attached.
v FFC_159
Failing Item:
v FFC_159
926-166 926-166
Explanation: Device or adapter error.
926-176 926-176
Failing Item:
Explanation: Device or adapter error.
v FFC_188
Failing Item:
v FFC_926
v FFC_188
v FFC_926
926-167 926-167
Explanation: Error in turning off input device LED.
926-177 926-177
Failing Item:
Explanation: Error in turning off input device switch.
v FFC_188
Failing Item:
v FFC_926
v FFC_188
v FFC_926
926-168 926-168
Explanation: Error in turning on input device LED.
926-178 926-178
Failing Item:
Explanation: Error in turning on input device switch.
v FFC_188
Failing Item:
v FFC_926
v FFC_188
v FFC_926
926-169 926-169
Explanation: The input device cable is not attached.
926-179 926-179
Failing Item:
Explanation: The input device cable is not attached.
v FFC_188
Failing Item:
v FFC_188
926-172 926-172
Explanation: Device or adapter error.
Failing Item:
v FFC_159

726 Service request numbers

 926-181 • 926-271

v FFC_824
926-181 926-181
Explanation: Adapter error.
926-204 926-204
Failing Item:
Explanation: Error in enabling tablet.
v FFC_824
Failing Item:
v FFC_926
v FFC_926
v FFC_824
926-182 926-182
Explanation: Device or adapter error.
926-207 926-207
Failing Item:
Explanation: Enabled/disabled test failed.
v FFC_159
Failing Item:
v FFC_926
v FFC_926
v FFC_824
926-183 926-183
Explanation: Error in incremental data mode test.
926-208 926-208
Failing Item:
Explanation: Enabled/disabled test failed.
v FFC_159
Failing Item:
v FFC_926
v FFC_926
v FFC_824
926-184 926-184
Explanation: The input device cable is not attached.
926-221 926-221
Failing Item:
Explanation: Adapter error.
v FFC_159
Failing Item:
v FFC_824
926-186 926-186
Explanation: Device or adapter error.
926-222 926-222
Failing Item:
Explanation: Device or adapter error.
v FFC_188
Failing Item:
v FFC_926
v FFC_926
v FFC_824
926-187 926-187
Explanation: The incremental data mode test failed.
926-225 926-225
Failing Item:
Explanation: The input device cable is not attached.
v FFC_188
Failing Item:
v FFC_926
v FFC_159

926-188 926-188
926-229 926-229
Explanation: The input device cable is not attached.
Explanation: The input device cable is not attached.
Failing Item:
Failing Item:
v FFC_188
v FFC_188

926-203 926-203
926-271 926-271
Explanation: Error in disabling tablet.
Explanation: Adapter error.
Failing Item:
Failing Item:
v FFC_926
v FFC_926

Service request numbers 727

926-272 • 927-112

926-272 926-272 926-283 926-283

Explanation: Device or adapter error. Explanation: Error in incremental data mode test.
Failing Item: Failing Item:
v FFC_159 v FFC_159
v FFC_926 v FFC_926

926-273 926-273 926-284 926-284

Explanation: Error in input device switch test. Explanation: The input device cable is not attached.
Failing Item: Failing Item:
v FFC_159 v FFC_159

926-274 926-274 926-286 926-286

Explanation: The input device cable is not attached. Explanation: Device or adapter error.
Failing Item: Failing Item:
v FFC_159 v FFC_188
v FFC_926
926-276 926-276
Explanation: Device or adapter error. 926-287 926-287

Failing Item: Explanation: Error in incremental data mode test.

v FFC_188 Failing Item:
v FFC_926 v FFC_188
v FFC_926
926-277 926-277
Explanation: Error in input device switch test. 926-288 926-288

Failing Item: Explanation: The input device cable is not attached.

v FFC_188 Failing Item:
v FFC_926 v FFC_188

926-278 926-278 927-104 927-104

Explanation: Input device cable is not attached. Explanation: The input device cable is not attached.
Failing Item: Failing Item:
v FFC_188 v FFC_927
v FFC_159
926-281 926-281
Explanation: Adapter error. 927-111 927-111

Failing Item: Explanation: Adapter error.

v FFC_824 Failing Item:
v FFC_926 v FFC_824

926-282 926-282 927-112 927-112

Explanation: Device or adapter error. Explanation: Device or adapter error.
Failing Item: Failing Item:
v FFC_159 v FFC_927
v FFC_926 v FFC_824

728 Service request numbers

 927-113 • 927-143

927-113 927-113 927-131 927-131

Explanation: Tablet reset failed. Explanation: Adapter error.
Failing Item: Failing Item:
v FFC_927 v FFC_824
v FFC_824 v FFC_927

927-114 927-114 927-132 927-132

Explanation: The read configuration test failed. Explanation: Device or adapter error.
Failing Item: Failing Item:
v FFC_927 v FFC_927
v FFC_824
927-133 927-133
927-115 927-115 Explanation: The set conversion mode test failed.
Explanation: The read status test failed. Failing Item:
Failing Item: v FFC_927
v FFC_927
v FFC_824 927-134 927-134
Explanation: The set resolution test failed.
927-116 927-116
Failing Item:
Explanation: The input device cable is not attached. v FFC_927
Failing Item:
v FFC_159 927-135 927-135
Explanation: The read status test failed.
927-119 927-119
Failing Item:
Explanation: The input device cable is not attached. v FFC_927
Failing Item:
v FFC_188 927-141 927-141
Explanation: Adapter error.
927-121 927-121
Failing Item:
Explanation: Adapter error. v FFC_824
Failing Item: v FFC_927
v FFC_824
927-142 927-142
927-122 927-122 Explanation: Device or adapter error.
Explanation: Device or adapter error. Failing Item:
Failing Item: v FFC_927
v FFC_927
v FFC_824 927-143 927-143
Explanation: Error in tablet indicator.
927-125 927-125
Failing Item:
Explanation: The input device cable is not attached. v FFC_927
Failing Item:
v FFC_927
v FFC_824

Service request numbers 729

927-161 • 927-177

v FFC_927
927-161 927-161
Explanation: Adapter error.
927-169 927-169
Failing Item:
Explanation: The input device cable is not attached.
v FFC_927
Failing Item:
v FFC_188
927-162 927-162
Explanation: Device or adapter error.
927-171 927-171
Failing Item:
Explanation: Adapter error.
v FFC_159
Failing Item:
v FFC_927
v FFC_927

927-163 927-163
927-172 927-172
Explanation: Error in turning off input device LED.
Explanation: Device or adapter error.
Failing Item:
Failing Item:
v FFC_159
v FFC_159
v FFC_927
v FFC_927

927-164 927-164
927-173 927-173
Explanation: Error in turning on input device LED.
Explanation: Error in turning off input device switch.
Failing Item:
Failing Item:
v FFC_159
v FFC_159
v FFC_927
v FFC_927

927-165 927-165
927-174 927-174
Explanation: The input device cable is not attached.
Explanation: Error in turning on input device switch.
Failing Item:
Failing Item:
v FFC_159
v FFC_159
v FFC_927
927-166 927-166
Explanation: Device or adapter error.
927-175 927-175
Failing Item:
Explanation: The input device cable is not attached.
v FFC_188
Failing Item:
v FFC_927
v FFC_159

927-167 927-167
927-176 927-176
Explanation: Error in turning off input device LED.
Explanation: Device or adapter error.
Failing Item:
Failing Item:
v FFC_188
v FFC_188
v FFC_927
v FFC_927

927-168 927-168
927-177 927-177
Explanation: Error in turning on input device LED.
Explanation: Error in turning off input device switch.
Failing Item:
Failing Item:
v FFC_188
v FFC_188

730 Service request numbers

 927-178 • 927-229

v FFC_927
927-187 927-187
Explanation: Error in incremental data mode test.
927-178 927-178
Failing Item:
Explanation: Error in turning on input device switch.
v FFC_188
Failing Item:
v FFC_927
v FFC_188
v FFC_927
927-188 927-188
Explanation: The input device cable is not attached.
927-179 927-179
Failing Item:
Explanation: The input device cable is not attached.
v FFC_188
Failing Item:
v FFC_188
927-203 927-203
Explanation: Error in disabling tablet.
927-181 927-181
Failing Item:
Explanation: Adapter error.
v FFC_927
Failing Item:
v FFC_824
v FFC_824
v FFC_927
927-204 927-204
Explanation: Error in enabling tablet.
927-182 927-182
Failing Item:
Explanation: Device or adapter error.
v FFC_927
Failing Item:
v FFC_824
v FFC_159
v FFC_927
927-221 927-221
Explanation: Adapter error.
927-183 927-183
Failing Item:
Explanation: Error in incremental data mode test.
v FFC_824
Failing Item:
v FFC_159
927-222 927-222
v FFC_927
Explanation: Device or adapter error.

927-184 927-184 Failing Item:

v FFC_927
Explanation: The input device cable is not attached.
v FFC_824
Failing Item:
v FFC_159
927-225 927-225
Explanation: The input device cable is not attached.
927-186 927-186
Failing Item:
Explanation: Device or adapter error.
v FFC_159
Failing Item:
v FFC_188
927-229 927-229
v FFC_927
Explanation: The input device cable is not attached.
Failing Item:
v FFC_188

Service request numbers 731

927-271 • 929-202

927-271 927-271 927-282 927-282

Explanation: Adapter error. Explanation: Device or adapter error.
Failing Item: Failing Item:
v FFC_927 v FFC_159
v FFC_927
927-272 927-272
Explanation: Device or adapter error. 927-283 927-283

Failing Item: Explanation: Error in incremental data mode test.

v FFC_159 Failing Item:
v FFC_927 v FFC_159
v FFC_927
927-273 927-273
Explanation: Error in input device switch test. 927-284 927-284

Failing Item: Explanation: The input device cable is not attached.

v FFC_159 Failing Item:
v FFC_927 v FFC_159

927-274 927-274 927-286 927-286

Explanation: The input device cable is not attached. Explanation: Device or adapter error.
Failing Item: Failing Item:
v FFC_159 v FFC_188
v FFC_927
927-276 927-276
Explanation: Device or adapter error. 927-287 927-287

Failing Item: Explanation: Error in incremental data mode test.

v FFC_188 Failing Item:
v FFC_927 v FFC_188
v FFC_927
927-277 927-277
Explanation: Error in input device switch test. 927-288 927-288

Failing Item: Explanation: The input device cable is not attached.

v FFC_188 Failing Item:
v FFC_927 v FFC_188

927-278 927-278 929-201 929-201

Explanation: The input device cable is not attached. Explanation: Failed to register input ring.
Failing Item: Failing Item:
v FFC_188 v FFC_929

927-281 927-281 929-202 929-202

Explanation: Adapter error. Explanation: Unable to read event from the device.
Failing Item: Failing Item:
v FFC_824 v FFC_929
v FFC_927

732 Service request numbers

 929-203 • 930-262

929-203 929-203 930-210 930-210

Explanation: Unable to communicate with the device. Explanation: Unable to turn the lights on.
Failing Item: Failing Item:
v FFC_929 v FFC_930

929-204 929-204 930-220 930-220

Explanation: Cannot set the device granularity. Explanation: Unable to turn the lights off hardware
failure.
Failing Item:
v FFC_929 Failing Item:
v FFC_930
929-210 929-210
930-230 930-230
Explanation: Device or adapter failure.
Explanation: Unable to turn the lights off.
Failing Item:
v FFC_929 Failing Item:
v FFC_930
929-212 929-212
930-241 930-241
Explanation: Cannot set the device to HIGH
granularity. Explanation: Unable to turn a single light-on.
Failing Item: Failing Item:
v FFC_929 v FFC_930

929-213 929-213 930-242 930-242

Explanation: Cannot set the device to LOW Explanation: Device or adapter failure.
granularity.
Failing Item:
Failing Item: v FFC_930
v FFC_929
930-243 930-243
929-299 929-299
Explanation: Device or adapter failure.
Explanation: Error unconfiguring the device.
Failing Item:
Failing Item: v FFC_930
v SOFTWARE
v FFC_929 930-261 930-261
Explanation: Cable test failed.
929-301 929-301
Failing Item:
Explanation: Error configuring the device.
v FFC_930
Failing Item:
v SOFTWARE 930-262 930-262
v FFC_929
Explanation: Cable test failed.
Failing Item:
930-201 930-201
v FFC_930
Explanation: Device or adapter failure.
Failing Item:
v FFC_930

Service request numbers 733

930-299 • 935-113

930-299 930-299 935-106 935-106

Explanation: Error unconfiguring the device. Explanation: The diskette failed.
Failing Item: Failing Item:
v SOFTWARE v FFC_935
v FFC_930 v FFC_828

930-301 930-301 935-107 935-107

Explanation: Error configuring the device. Explanation: The diskette failed.
Failing Item: Failing Item:
v SOFTWARE v FFC_935
v FFC_930 v FFC_828

935-101 935-101 935-108 935-108

Explanation: The diskette-drive select or deselect test Explanation: The diskette read test failed.
failed.
Failing Item:
Failing Item: v FFC_935
v FFC_935
v FFC_828 935-109 935-109
Explanation: The read/write on the diskette drive
935-102 935-102 failed.
Explanation: The diskette-drive select or deselect test Failing Item:
failed.
v FFC_935
Failing Item: v FFC_828
v FFC_935
v FFC_828 935-110 935-110
Explanation: The read/write on the diskette drive
935-103 935-103 failed.
Explanation: The diskette failed. Failing Item:
Failing Item: v FFC_935
v FFC_935 v FFC_828
v FFC_828
935-111 935-111
935-104 935-104 Explanation: A diskette drive test failed.
Explanation: The diskette failed. Failing Item:
Failing Item: v FFC_935
v FFC_935
v FFC_828 935-112 935-112
Explanation: A diskette drive test failed.
935-105 935-105
Failing Item:
Explanation: The diskette failed. v FFC_935
Failing Item:
v FFC_935 935-113 935-113
v FFC_828 Explanation: A diskette drive test failed.
Failing Item:
v FFC_935

734 Service request numbers

 935-114 • 938-105

935-114 935-114 935-121 935-121

Explanation: A diskette drive test failed. Explanation: The diskette drive test failed.
Failing Item: Failing Item:
v FFC_935 v FFC_935
v FFC_828
935-115 935-115
Explanation: The diskette drive test failed. 935-122 935-122

Failing Item: Explanation: The error log analysis indicates a

hardware failure.
v FFC_935
v FFC_828 Failing Item:
v FFC_935
935-116 935-116 v FFC_828

Explanation: The diskette drive test failed.

935-123 935-123
Failing Item:
Explanation: The error log analysis indicates a
v FFC_935
hardware failure.
v FFC_828
Failing Item:
v FFC_935
935-117 935-117
Explanation: The diskette drive test failed.
935-124 935-124
Failing Item:
Explanation: Unable to configure the device.
v FFC_935
Failing Item:
v FFC_828
v FFC_935
v SOFTWARE
935-118 935-118
Explanation: The diskette drive test failed.
938-101 938-101
Failing Item:
Explanation: HIPPI Adapter test failed.
v FFC_935
Failing Item:
v FFC_828
v FFC_938
v FFC_227
935-119 935-119
Explanation: The diskette drive test failed.
938-104 938-104
Failing Item:
Explanation: HIPPI Adapter test failed.
v FFC_935
Failing Item:
v FFC_828
v FFC_938
v FFC_227
935-120 935-120
Explanation: The diskette drive test failed.
938-105 938-105
Failing Item:
Explanation: HIPPI Adapter test failed.
v FFC_935
Failing Item:
v FFC_828
v FFC_938
v FFC_227

Service request numbers 735

938-108 • 945-112

938-108 938-108 938-800 938-800

Explanation: HIPPI Adapter test failed. Explanation: HIPPI Adapter test failed.
Failing Item: Failing Item:
v FFC_938 v FFC_938
v FFC_227 v FFC_227

938-109 938-109 945-102 945-102

Explanation: HIPPI Adapter test failed. Explanation: An unrecoverable media error occurred.
Failing Item: Failing Item:
v FFC_938 v FFC_945
v FFC_227
945-104 945-104
938-10A 938-10A Explanation: The motor failed to restart.
Explanation: HIPPI Adapter test failed. Failing Item:
Failing Item: v FFC_945
v FFC_938
v FFC_227 945-105 945-105
Explanation: The drive did not become ready.
938-10B 938-10B
Failing Item:
Explanation: HIPPI Adapter test failed. v FFC_945
Failing Item:
v FFC_938 945-106 945-106
v FFC_227 Explanation: The electronics card test failed.
Failing Item:
938-10C 938-10C
v FFC_945
Explanation: HIPPI Adapter test failed.
Failing Item: 945-108 945-108
v WRAP_PLUG Explanation: The bus test failed.
v FFC_938
Failing Item:
v FFC_945
938-124 938-124
Explanation: HIPPI Adapter test failed. 945-110 945-110
Failing Item: Explanation: The media format is corrupted.
v FFC_938
Failing Item:
v FFC_227
v FFC_945

938-600 938-600
945-112 945-112
Explanation: HIPPI Adapter test failed.
Explanation: The diagnostic test failed.
Failing Item:
Failing Item:
v FFC_938
v FFC_945
v FFC_227
v SOFTWARE

736 Service request numbers

 945-114 • 945-134

v FFC_B88
945-114 945-114
Explanation: An unrecoverable hardware error.
945-128 945-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_945 hardware failure.
Failing Item:
945-116 945-116
v FFC_190
Explanation: A protocol error. v FFC_B88
Response: Check the levels of the device, adapter, v FFC_945
diagnostic software, and application software to be sure v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
945-129 945-129
Failing Item:
Explanation: Error log analysis indicates a SCSI bus
v FFC_945
problem.
Failing Item:
945-117 945-117
v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item: v FFC_945
v FFC_945 v SOFTWARE

945-118 945-118 945-130 945-130

Explanation: A SCSI command time-out occurred. Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_945 Failing Item:
v FFC_B88 v FFC_945

945-120 945-120 945-132 945-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_945 v FFC_945

945-122 945-122 945-133 945-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
complete diagnosis.
Failing Item:
v FFC_945 Failing Item:
v SSSS
945-124 945-124
945-134 945-134
Explanation: A SCSI check condition error occurred.
Explanation: The adapter failed to configure.
Failing Item:
v FFC_945 Failing Item:
v FFC_B88
945-126 945-126 v SOFTWARE

Explanation: A software error was caused by a

hardware failure.
Failing Item:
v FFC_945

Service request numbers 737

945-135 • 946-132

945-135 945-135 946-111 946-111

Explanation: The device failed to configure. Explanation: Cannot run the test because the device
driver detected a hardware error.
Failing Item:
v FFC_945 Failing Item:
v FFC_B88 v FFC_946
v SOFTWARE v FFC_227

945-136 945-136 946-114 946-114

Explanation: The certify operation failed. Explanation: The register verification test failed.

Failing Item: Failing Item:

v FFC_945 v FFC_946

945-137 945-137 946-121 946-121

Explanation: Unit attention condition has occurred on Explanation: Cannot run the test because the device
the Send Diagnostic command. driver detected a hardware error.

Failing Item: Failing Item:

v FFC_945 v FFC_946
v FFC_B88 v FFC_227
v FFC_190
946-122 946-122
945-138 945-138 Explanation: The data wrap communications test
failed.
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended Failing Item:
temperature. v FFC_946
Response: Check to be sure none of the air passages v FFC_227
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
946-123 946-123
MAP0210 : General problem resolution.
Explanation: The modem control line test failed.
Failing Item:
v FFC_945 Failing Item:
v FFC_946
945-140 945-140 v FFC_227

Explanation: Error log analysis indicates poor signal

quality. 946-131 946-131

Failing Item: Explanation: Cannot run the test because the device
driver detected a hardware error.
v FFC_199
v FFC_B88 Failing Item:
v FFC_945 v FFC_946

945-640 945-640 946-132 946-132

Explanation: Error log analysis indicates a path error. Explanation: The data wrap communications test
failed.
Response: Use MAP0285 : Multipath I/O (MPIO)
problem resolution. Failing Item:
v FFC_946
v FFC_227

738 Service request numbers

 946-133 • 946-282

946-133 946-133 946-182 946-182

Explanation: The modem control line test failed. Explanation: The data wrap communications test
failed.
Failing Item:
v FFC_946 Failing Item:
v FFC_261
946-161 946-161
946-183 946-183
Explanation: Could not do the test because the device
driver detected a hardware error. Explanation: The modem control line test failed.
Failing Item: Failing Item:
v FFC_252 v FFC_261

946-162 946-162 946-271 946-271

Explanation: The data wrap communication test Explanation: Cannot run the test because the device
failed. driver detected a hardware error.
Failing Item: Failing Item:
v FFC_252 v FFC_946
v FFC_259
946-163 946-163
Explanation: The modem control line test failed. 946-272 946-272

Failing Item: Explanation: The data wrap communication test

failed.
v FFC_252
Failing Item:
946-171 946-171 v FFC_946
v FFC_259
Explanation: Cannot run the test because the device
driver detected a hardware error.
946-273 946-273
Failing Item:
v FFC_259 Explanation: The modem control line test failed.
Failing Item:
946-172 946-172 v FFC_946
Explanation: The data wrap communications test v FFC_259
failed.
Failing Item: 946-281 946-281
v FFC_259 Explanation: Cannot run the test because the device
driver detected a hardware error.
946-173 946-173 Failing Item:
Explanation: The modem control line test failed. v FFC_946
v FFC_261
Failing Item:
v FFC_259
946-282 946-282

946-181 946-181 Explanation: The data wrap communications test

failed.
Explanation: Cannot run the test because the device
driver detected a hardware error. Failing Item:
v FFC_946
Failing Item:
v FFC_261
v FFC_261

Service request numbers 739

946-283 • 946-483

946-283 946-283 946-372 946-372

Explanation: The modem control line test failed. Explanation: The data wrap communications test
failed.
Failing Item:
v FFC_946 Failing Item:
v FFC_261 v FFC_946

946-321 946-321 946-373 946-373

Explanation: Cannot run the test because the device Explanation: The modem control line test failed.
driver detected a hardware error. Failing Item:
Failing Item: v FFC_946
v FFC_946
946-381 946-381
946-322 946-322 Explanation: Cannot run the test because the device
Explanation: The data wrap communications test driver detected a hardware error.
failed. Failing Item:
Failing Item: v FFC_946
v FFC_946
946-382 946-382
946-323 946-323 Explanation: The data wrap communications test
Explanation: The modem control line test failed. failed.

Failing Item: Failing Item:

v FFC_946 v FFC_946

946-331 946-331 946-383 946-383

Explanation: Cannot run the test because the device Explanation: The modem control line test failed.
driver detected a hardware error. Failing Item:
Failing Item: v FFC_946
v FFC_946
946-481 946-481
946-332 946-332 Explanation: Could not do the test because the device
Explanation: The data wrap communications test driver detected a hardware error.
failed. Failing Item:
Failing Item: v FFC_D56
v FFC_946
946-482 946-482
946-333 946-333 Explanation: The data wrap communication test
Explanation: The modem control line test failed. failed.

Failing Item: Failing Item:

v FFC_946 v FFC_D56

946-371 946-371 946-483 946-483

Explanation: Cannot run the test because the device Explanation: The modem control line test failed.
driver detected a hardware error. Failing Item:
Failing Item: v FFC_D56
v FFC_946

740 Service request numbers

 946-581 • 946-906

946-581 946-581 946-903 946-903

Explanation: Could not do the test because the device Explanation: An unexpected error occurred that can
driver detected a hardware error. be attributed to software or hardware.
Failing Item: Response: Run diagnostics from a source other than
v FFC_946 from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
v FFC_D56
network based diagnostics, use MAP0210 : General
problem resolution with a FFC of 946; otherwise,
946-582 946-582 suspect a software problem.

Explanation: The data wrap communication test Failing Item:

failed. v SOFTWARE
Failing Item: v FFC_946
v FFC_946
v FFC_D56 946-904 946-904
Explanation: An unexpected error occurred that can
946-583 946-583 be attributed to software or hardware.
Explanation: The modem control line test failed. Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or
Failing Item: if the original SRN was not obtained from disk or a
v FFC_946 network based diagnostics, use MAP0210 : General
v FFC_D56 problem resolution with a FFC of 946; otherwise,
suspect a software problem.

946-901 946-901 Failing Item:

v SOFTWARE
Explanation: An unexpected error occurred that can
be attributed to software or hardware. v FFC_946

Response: Run diagnostics from a source other than

from the disk or a network. If the same error occurs or 946-905 946-905
if the original SRN was not obtained from disk or a Explanation: An unexpected error occurred that can
network based diagnostics, use MAP0210 : General be attributed to software or hardware.
problem resolution with a FFC of 946; otherwise,
suspect a software problem. Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or
Failing Item: if the original SRN was not obtained from disk or a
v SOFTWARE network based diagnostics, use MAP0210 : General
v FFC_946 problem resolution with a FFC of 946; otherwise,
suspect a software problem.

946-902 946-902 Failing Item:

v SOFTWARE
Explanation: An unexpected error occurred that can
be attributed to software or hardware. v FFC_946

Response: Run diagnostics from a source other than

from the disk or a network. If the same error occurs or 946-906 946-906
if the original SRN was not obtained from disk or a Explanation: An unexpected error occurred that can
network based diagnostics, use MAP0210 : General be attributed to software or hardware.
problem resolution with a FFC of 946; otherwise,
suspect a software problem. Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or
Failing Item: if the original SRN was not obtained from disk or a
v SOFTWARE network based diagnostics, use MAP0210 : General
v FFC_946 problem resolution with a FFC of 946; otherwise,
suspect a software problem.
Failing Item:
v SOFTWARE

Service request numbers 741

946-907 • 946-914

v FFC_946 v SOFTWARE
v FFC_946
946-907 946-907
Explanation: An unexpected error occurred that can 946-911 946-911
be attributed to software or hardware. Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than be attributed to software or hardware.
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use MAP0210 : General if the original SRN was not obtained from disk or a
problem resolution with a FFC of 946; otherwise, network based diagnostics, use MAP0210 : General
suspect a software problem. problem resolution with a FFC of 946; otherwise,
Failing Item: suspect a software problem.
v SOFTWARE Failing Item:
v FFC_946 v SOFTWARE
v FFC_946
946-908 946-908
Explanation: An unexpected error occurred that can 946-912 946-912
be attributed to software or hardware. Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than be attributed to software or hardware.
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use MAP0210 : General if the original SRN was not obtained from disk or a
problem resolution with a FFC of 946; otherwise, network based diagnostics, use MAP0210 : General
suspect a software problem. problem resolution with a FFC of 946; otherwise,
Failing Item: suspect a software problem.
v SOFTWARE Failing Item:
v FFC_946 v SOFTWARE
v FFC_946
946-909 946-909
Explanation: An unexpected error occurred that can 946-913 946-913
be attributed to software or hardware. Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than be attributed to software or hardware.
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use MAP0210 : General if the original SRN was not obtained from disk or a
problem resolution with a FFC of 946; otherwise, network based diagnostics, use MAP0210 : General
suspect a software problem. problem resolution with a FFC of 946; otherwise,
Failing Item: suspect a software problem.
v SOFTWARE Failing Item:
v FFC_946 v SOFTWARE
v FFC_946
946-910 946-910
Explanation: An unexpected error occurred that can 946-914 946-914
be attributed to software or hardware. Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than be attributed to software or hardware.
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use MAP0210 : General if the original SRN was not obtained from disk or a
problem resolution with a FFC of 946; otherwise, network based diagnostics, use MAP0210 : General
suspect a software problem. problem resolution with a FFC of 946; otherwise,
Failing Item: suspect a software problem.

742 Service request numbers

 946-915 • 946-922

Failing Item: problem resolution with a FFC of 946; otherwise,

v SOFTWARE suspect a software problem.
v FFC_946 Failing Item:
v SOFTWARE
946-915 946-915 v FFC_946
Explanation: An unexpected error occurred that can
be attributed to software or hardware. 946-919 946-919
Response: Run diagnostics from a source other than Explanation: An unexpected error occurred that can
from the disk or a network. If the same error occurs or be attributed to software or hardware.
if the original SRN was not obtained from disk or a
Response: Run diagnostics from a source other than
network based diagnostics, use MAP0210 : General
from the disk or a network. If the same error occurs or
problem resolution with a FFC of 946; otherwise,
if the original SRN was not obtained from disk or a
suspect a software problem.
network based diagnostics, use MAP0210 : General
Failing Item: problem resolution with a FFC of 946; otherwise,
v SOFTWARE suspect a software problem.
v FFC_946 Failing Item:
v SOFTWARE
946-916 946-916 v FFC_946
Explanation: An unexpected error occurred that can
be attributed to software or hardware. 946-920 946-920
Response: Run diagnostics from a source other than Explanation: An unexpected error occurred that can
from the disk or a network. If the same error occurs or be attributed to software or hardware.
if the original SRN was not obtained from disk or a
Response: Run diagnostics from a source other than
network based diagnostics, use MAP0210 : General
from the disk or a network. If the same error occurs or
problem resolution with a FFC of 946; otherwise,
if the original SRN was not obtained from disk or a
suspect a software problem.
network based diagnostics, use MAP0210 : General
Failing Item: problem resolution with a FFC of 946; otherwise,
v SOFTWARE suspect a software problem.
v FFC_946 Failing Item:
v SOFTWARE
946-917 946-917 v FFC_946
Explanation: An unexpected error occurred that can
be attributed to software or hardware. 946-921 946-921
Response: Run diagnostics from a source other than Explanation: The adapter failed to configure.
from the disk or a network. If the same error occurs or
Failing Item:
if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 : General v FFC_946
problem resolution with a FFC of 946; otherwise, v SOFTWARE
suspect a software problem.
Failing Item: 946-922 946-922
v SOFTWARE Explanation: An unexpected error occurred that can
v FFC_946 be attributed to software or hardware.
Response: Run diagnostics from a source other than
946-918 946-918 from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a
Explanation: An unexpected error occurred that can
network based diagnostics, use MAP0210 : General
be attributed to software or hardware.
problem resolution with a FFC of 946; otherwise,
Response: Run diagnostics from a source other than suspect a software problem.
from the disk or a network. If the same error occurs or
Failing Item:
if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 : General v SOFTWARE
v FFC_946

Service request numbers 743

946-923 • 946-930

from the disk or a network. If the same error occurs or

946-923 946-923
if the original SRN was not obtained from disk or a
Explanation: An unexpected error occurred that can network based diagnostics, use MAP0210 : General
be attributed to software or hardware. problem resolution with a FFC of 946; otherwise,
suspect a software problem.
Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or Failing Item:
if the original SRN was not obtained from disk or a v SOFTWARE
network based diagnostics, use MAP0210 : General
v FFC_946
problem resolution with a FFC of 946; otherwise,
suspect a software problem.
946-928 946-928
Failing Item:
v SOFTWARE Explanation: An unexpected error occurred that can
be attributed to software or hardware.
v FFC_946
Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or
946-924 946-924
if the original SRN was not obtained from disk or a
Explanation: An unexpected error occurred that can network based diagnostics, use MAP0210 : General
be attributed to software or hardware. problem resolution with a FFC of 946; otherwise,
suspect a software problem.
Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or Failing Item:
if the original SRN was not obtained from disk or a v SOFTWARE
network based diagnostics, use MAP0210 : General
v FFC_946
problem resolution with a FFC of 946; otherwise,
suspect a software problem.
946-929 946-929
Failing Item:
v SOFTWARE Explanation: An unexpected error occurred that can
be attributed to software or hardware.
v FFC_946
Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or
946-925 946-925
if the original SRN was not obtained from disk or a
Explanation: The adapter failed to configure. network based diagnostics, use MAP0210 : General
problem resolution with a FFC of 946; otherwise,
Failing Item:
suspect a software problem.
v FFC_946
Failing Item:
v SOFTWARE
v SOFTWARE
v FFC_946
946-926 946-926
Explanation: An unexpected error occurred that can
946-930 946-930
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a Response: Run diagnostics from a source other than
network based diagnostics, use MAP0210 : General from the disk or a network. If the same error occurs or
problem resolution with a FFC of 946; otherwise, if the original SRN was not obtained from disk or a
suspect a software problem. network based diagnostics, use MAP0210 : General
problem resolution with a FFC of 946; otherwise,
Failing Item:
suspect a software problem.
v SOFTWARE
Failing Item:
v FFC_946
v SOFTWARE
v FFC_946
946-927 946-927
Explanation: An unexpected error occurred that can
be attributed to software or hardware.
Response: Run diagnostics from a source other than

744 Service request numbers

 946-931 • 946-938

v FFC_946
946-931 946-931
Explanation: An unexpected error occurred that can
946-935 946-935
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a Response: Run diagnostics from a source other than
network based diagnostics, use MAP0210 : General from the disk or a network. If the same error occurs or
problem resolution with a FFC of 946; otherwise, if the original SRN was not obtained from disk or a
suspect a software problem. network based diagnostics, use MAP0210 : General
problem resolution with a FFC of 946; otherwise,
Failing Item:
suspect a software problem.
v SOFTWARE
Failing Item:
v FFC_946
v SOFTWARE
v FFC_946
946-932 946-932
Explanation: An unexpected error occurred that can
946-936 946-936
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a Response: Run diagnostics from a source other than
network based diagnostics, use MAP0210 : General from the disk or a network. If the same error occurs or
problem resolution with a FFC of 946; otherwise, if the original SRN was not obtained from disk or a
suspect a software problem. network based diagnostics, use MAP0210 : General
problem resolution with a FFC of 946; otherwise,
Failing Item:
suspect a software problem.
v SOFTWARE
Failing Item:
v FFC_946
v SOFTWARE
v FFC_946
946-933 946-933
Explanation: An unexpected error occurred that can
946-937 946-937
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a Response: Run diagnostics from a source other than
network based diagnostics, use MAP0210 : General from the disk or a network. If the same error occurs or
problem resolution with a FFC of 946; otherwise, if the original SRN was not obtained from disk or a
suspect a software problem. network based diagnostics, use MAP0210 : General
problem resolution with a FFC of 946; otherwise,
Failing Item:
suspect a software problem.
v SOFTWARE
Failing Item:
v FFC_946
v SOFTWARE
v FFC_946
946-934 946-934
Explanation: An unexpected error occurred that can
946-938 946-938
be attributed to software or hardware.
Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than
be attributed to software or hardware.
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a Response: Run diagnostics from a source other than
network based diagnostics, use MAP0210 : General from the disk or a network. If the same error occurs or
problem resolution with a FFC of 946; otherwise, if the original SRN was not obtained from disk or a
suspect a software problem. network based diagnostics, use MAP0210 : General
problem resolution with a FFC of 946; otherwise,
Failing Item:
suspect a software problem.
v SOFTWARE
Failing Item:

Service request numbers 745

946-939 • 950-103

v SOFTWARE Failing Item:

v FFC_946 v SOFTWARE
v FFC_946
946-939 946-939
Explanation: An unexpected error occurred that can 946-943 946-943
be attributed to software or hardware. Explanation: An unexpected error occurred that can
Response: Run diagnostics from a source other than be attributed to software or hardware.
from the disk or a network. If the same error occurs or Response: Run diagnostics from a source other than
if the original SRN was not obtained from disk or a from the disk or a network. If the same error occurs or
network based diagnostics, use MAP0210 : General if the original SRN was not obtained from disk or a
problem resolution with a FFC of 946; otherwise, network based diagnostics, use MAP0210 : General
suspect a software problem. problem resolution with a FFC of 946; otherwise,
Failing Item: suspect a software problem.
v SOFTWARE Failing Item:
v FFC_946 v SOFTWARE
v FFC_946
946-940 946-940
Explanation: An unexpected error occurred that can 950-100 950-100
be attributed to software or hardware. Explanation: Power supply problem.
Response: Run diagnostics from a source other than Response: Use the service documentation for the
from the disk or a network. If the same error occurs or portable disk.
if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 : General Failing Item:
problem resolution with a FFC of 946; otherwise, v FFC_192
suspect a software problem.
Failing Item: 950-101 950-101
v SOFTWARE Explanation: PCI bus was not found.
v FFC_946
Response: Rerun diagnostics in Advanced Mode for
additional problem isolation.
946-941 946-941
Failing Item:
Explanation: An unexpected error occurred that can v FFC_2C9
be attributed to software or hardware.
v FFC_153
Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or
if the original SRN was not obtained from disk or a 950-102 950-102
network based diagnostics, use MAP0210 : General Explanation: PCI bus was not found.
problem resolution with a FFC of 946; otherwise,
suspect a software problem. Response: Use MAP0291 : Missing device or bus
problem resolution.
Failing Item:
Failing Item:
v SOFTWARE
v FFC_2C9
v FFC_946

950-103 950-103
946-942 946-942
Explanation: Multiple adapters on bus were not
Explanation: An unexpected error occurred that can
found.
be attributed to software or hardware.
Failing Item:
Response: Run diagnostics from a source other than
from the disk or a network. If the same error occurs or v FFC_2C9
if the original SRN was not obtained from disk or a
network based diagnostics, use MAP0210 : General
problem resolution with a FFC of 946; otherwise,
suspect a software problem.

746 Service request numbers

 950-105 • 950-442

v SCSI_BUS
950-105 950-105
Explanation: PCI bus was not found.
950-400 950-400
Response: Use MAP0291 : Missing device or bus
Explanation: Power supply problem.
problem resolution.
Response: Use the service documentation for the
Failing Item:
drawer/tower containing the failing power supply. If
v FFC_2C9 the drawer/deskside unit service documentation does
v FFC_221 not isolate the problem, go to Power problem isolation
for your system.
950-106 950-106 Failing Item:
Explanation: PCI bus was not found. v FFC_153

Response: Use MAP0291 : Missing device or bus

problem resolution. 950-440 950-440

Failing Item: Explanation: Device does not respond.

v FFC_2C9 Response: Use MAP0291 : Missing device or bus
problem resolution.
950-107 950-107 Failing Item:
Explanation: The device is not responding. v FFC_440
v FFC_B88
Response: Use MAP0291 : Missing device or bus
problem resolution. v FFC_190
v FFC_199
Failing Item:
v FFC_152
v FFC_153
v FFC_165
950-441 950-441

950-108 950-108 Explanation: Device does not respond.

Explanation: The device is not responding. Response: Use MAP0291 : Missing device or bus
problem resolution.
Response: Use MAP0291 : Missing device or bus
problem resolution. Failing Item:
v FFC_441
Failing Item:
v FFC_B88
v FFC_190
v FFC_190
v FFC_199
v FFC_199
v FFC_153
v FFC_152
v FFC_165

950-442 950-442
950-200 950-200
Explanation: Device does not respond.
Explanation: Power supply problem.
Response: Use MAP0291 : Missing device or bus
Response: Use the service documentation for the
problem resolution.
external device.
Failing Item:
Failing Item:
v FFC_442
v FFC_152
v FFC_B88
v FFC_190
950-201 950-201
v FFC_199
Explanation: SCSI bus problem.
v FFC_152
Response: Refer to MAP2010 in the 7134 High Density
SCSI Disk Subsystem Installation and Service Guide
Failing Item:

Service request numbers 747

950-443 • 950-63A

v FFC_B88
950-443 950-443
v FFC_190
Explanation: Device does not respond.
v FFC_152
Response: Use MAP0291 : Missing device or bus
problem resolution.
950-61D 950-61D
Failing Item:
Explanation: The device is not responding.
v FFC_443
Response: Use MAP0291 : Missing device or bus
v FFC_B88
problem resolution.
v FFC_190
Failing Item:
v FFC_199
v FFC_61D
v FFC_152
v FFC_B88
v FFC_190
950-451 950-451
v FFC_152
Explanation: Device does not respond.
Response: Use MAP0291 : Missing device or bus 950-638 950-638
problem resolution.
Explanation: The SCSI device is not responding.
Failing Item:
Response: Use MAP0291 : Missing device or bus
v FFC_451
problem resolution.
v FFC_B88
Failing Item:
v FFC_190
v FFC_638
v FFC_199
v FFC_B88
v FFC_152
v FFC_277
v FFC_190
950-500 950-500
v FFC_152
Explanation: Power supply problem.
Response: Use the service documentation for the 950-639 950-639
system unit, rack, or drawer that contains the missing
device. Explanation: The device is not responding.

Failing Item: Response: Use MAP0291 : Missing device or bus

problem resolution.
v FFC_152
Failing Item:
950-56D 950-56D v FFC_639
v FFC_B88
Explanation: The device is not responding.
v FFC_190
Response: Use MAP0291 : Missing device or bus
v FFC_152
problem resolution.
Failing Item:
950-63A 950-63A
v FFC_56D
Explanation: Device does not respond.
v FFC_B88
v FFC_190 Response: Use MAP0291 : Missing device or bus
problem resolution.
v FFC_152
Failing Item:
950-58D 950-58D v FFC_63A
v FFC_B88
Explanation: The device is not responding.
v FFC_190
Response: Use MAP0291 : Missing device or bus
v FFC_152
problem resolution.
Failing Item:
v FFC_58D

748 Service request numbers

 950-63B • 950-679

v FFC_63F
950-63B 950-63B
v FFC_B88
Explanation: Device does not respond.
v FFC_190
Response: Use MAP0291 : Missing device or bus v FFC_152
problem resolution.
Failing Item: 950-640 950-640
v FFC_63B
Explanation: The device is not responding.
v FFC_B88
Response: Use MAP0291 : Missing device or bus
v FFC_190
problem resolution.
v FFC_152
Failing Item:
v FFC_640
950-63C 950-63C
v FFC_B88
Explanation: Device does not respond.
v FFC_190
Response: Use MAP0291 : Missing device or bus v FFC_152
problem resolution.
Failing Item: 950-664 950-664
v FFC_63C
Explanation: The device is not responding.
v FFC_B88
Response: Use MAP0291 : Missing device or bus
v FFC_190
problem resolution.
v FFC_152
Failing Item:
v FFC_664
950-63D 950-63D
v FFC_B88
Explanation: Device does not respond.
v FFC_190
Response: Use MAP0291 : Missing device or bus v FFC_152
problem resolution.
Failing Item: 950-678 950-678
v FFC_63D
Explanation: The SCSI Tape Drive is not responding.
v FFC_B88
Response: Use MAP0291 : Missing device or bus
v FFC_190
problem resolution.
v FFC_152
Failing Item:
v FFC_678
950-63E 950-63E
v FFC_B88
Explanation: Device does not respond.
v FFC_190
Response: Use MAP0291 : Missing device or bus v FFC_152
problem resolution.
Failing Item: 950-679 950-679
v FFC_63E
Explanation: The SCSI Disk Drive is not responding.
v FFC_B88
Response: Use MAP0291 : Missing device or bus
v FFC_277
problem resolution.
v FFC_190
Failing Item:
v FFC_152
v FFC_679
v FFC_B88
950-63F 950-63F
v FFC_190
Explanation: Device does not respond.
v FFC_152
Response: Use MAP0291 : Missing device or bus
problem resolution.
Failing Item:

Service request numbers 749

950-681 • 950-707

v FFC_B88
950-681 950-681
v FFC_190
Explanation: The SCSI Disk Drive is not responding.
v FFC_152
Response: Use MAP0291 : Missing device or bus
problem resolution.
950-704 950-704
Failing Item:
Explanation: The device is not responding.
v FFC_681
Response: Use MAP0291 : Missing device or bus
v FFC_2E7
problem resolution.
v FFC_190
Failing Item:
v FFC_152
v FFC_704
v FFC_B88
950-700 950-700
v FFC_190
Explanation: The device is not responding.
v FFC_152
Response: Use MAP0291 : Missing device or bus
problem resolution.
950-705 950-705
Failing Item:
Explanation: The device is not responding.
v FFC_700
Response: Use MAP0291 : Missing device or bus
v FFC_B88
problem resolution.
v FFC_190
Failing Item:
v FFC_152
v FFC_705
v FFC_B88
950-701 950-701
v FFC_190
Explanation: The device is not responding.
v FFC_152
Response: Use MAP0291 : Missing device or bus
problem resolution.
950-706 950-706
Failing Item:
Explanation: The device is not responding.
v FFC_701
Response: Use MAP0291 : Missing device or bus
v FFC_B88
problem resolution.
v FFC_190
Failing Item:
v FFC_152
v FFC_706
v FFC_B88
950-702 950-702
v FFC_190
Explanation: The device is not responding.
v FFC_152
Response: Use MAP0291 : Missing device or bus
problem resolution.
950-707 950-707
Failing Item:
Explanation: The device is not responding.
v FFC_702
Response: Use MAP0291 : Missing device or bus
v FFC_B88
problem resolution.
v FFC_190
Failing Item:
v FFC_152
v FFC_707
v FFC_B88
950-703 950-703
v FFC_190
Explanation: The device is not responding.
v FFC_152
Response: Use MAP0291 : Missing device or bus
problem resolution.
Failing Item:
v FFC_703

750 Service request numbers

 950-721 • 950-789

v FFC_734
950-721 950-721
v FFC_B88
Explanation: An unknown drive type is not
v FFC_190
responding.
v FFC_152
Response: Use MAP0291 : Missing device or bus
problem resolution.
950-741 950-741
Failing Item:
Explanation: Device does not respond.
v FFC_721
v FFC_B88 Response: Use MAP0291 : Missing device or bus
problem resolution.
v FFC_190
v FFC_152 Failing Item:
v FFC_741
950-722 950-722 v FFC_B88
v FFC_190
Explanation: The device is not responding.
v FFC_152
Response: Use MAP0291 : Missing device or bus
problem resolution.
950-772 950-772
Failing Item:
Explanation: Device does not respond.
v FFC_722
v FFC_B88 Response: Use MAP0291 : Missing device or bus
problem resolution.
v FFC_190
v FFC_152 Failing Item:
v FFC_772
950-723 950-723 v FFC_B88
v FFC_190
Explanation: The device is not responding.
v FFC_152
Response: Use MAP0291 : Missing device or bus
problem resolution.
950-773 950-773
Failing Item:
Explanation: Device does not respond.
v FFC_723
v FFC_B88 Response: Use MAP0291 : Missing device or bus
problem resolution.
v FFC_190
v FFC_152 Failing Item:
v FFC_773
950-724 950-724 v FFC_B88
v FFC_190
Explanation: The device is not responding.
v FFC_152
Response: Use MAP0291 : Missing device or bus
problem resolution.
950-789 950-789
Failing Item:
Explanation: Device does not respond.
v FFC_724
v FFC_B88 Response: Use MAP0291 : Missing device or bus
problem resolution.
v FFC_190
v FFC_152 Failing Item:
v FFC_789
950-734 950-734 v FFC_B88
v FFC_190
Explanation: The device is not responding.
v FFC_152
Response: Use MAP0291 : Missing device or bus
problem resolution.
Failing Item:

Service request numbers 751

950-792 • 950-918

v FFC_B88
950-792 950-792
v FFC_190
Explanation: Device does not respond.
v FFC_152
Response: Use MAP0291 : Missing device or bus
problem resolution.
950-914 950-914
Failing Item:
Explanation: Device does not respond.
v FFC_792
Response: Use MAP0291 : Missing device or bus
v FFC_B88
problem resolution.
v FFC_190
Failing Item:
v FFC_152
v FFC_914
v FFC_B88
950-793 950-793
v FFC_190
Explanation: Device does not respond.
v FFC_152
Response: Use MAP0291 : Missing device or bus
problem resolution.
950-915 950-915
Failing Item:
Explanation: Device does not respond.
v FFC_793
Response: Use MAP0291 : Missing device or bus
v FFC_B88
problem resolution.
v FFC_190
Failing Item:
v FFC_152
v FFC_915
v FFC_B88
950-804 950-804
v FFC_190
Explanation: The device is not responding.
v FFC_152
Response: Use MAP0291 : Missing device or bus
problem resolution.
950-917 950-917
Failing Item:
Explanation: Device does not respond.
v FFC_807
Response: Use MAP0291 : Missing device or bus
v FFC_B88
problem resolution.
v FFC_190
Failing Item:
v FFC_152
v FFC_917
v FFC_B88
950-807 950-807
v FFC_190
Explanation: The device is not responding.
v FFC_152
Response: Use MAP0291 : Missing device or bus
problem resolution.
950-918 950-918
Failing Item:
Explanation: Device does not respond.
v FFC_804
Response: Use MAP0291 : Missing device or bus
v FFC_B88
problem resolution.
v FFC_190
Failing Item:
v FFC_152
v FFC_918
v FFC_B88
950-912 950-912
v FFC_190
Explanation: Device does not respond.
v FFC_152
Response: Use MAP0291 : Missing device or bus
problem resolution.
Failing Item:
v FFC_912

752 Service request numbers

 950-935 • 950-960

v FFC_B88
950-935 950-935
v FFC_190
Explanation: Device does not respond.
v FFC_152
Response: Use MAP0291 : Missing device or bus
problem resolution.
950-955 950-955
Failing Item:
Explanation: Device does not respond.
v FFC_935
Response: Use MAP0291 : Missing device or bus
v FFC_B88
problem resolution.
v FFC_190
Failing Item:
v FFC_152
v FFC_955
v FFC_B88
950-951 950-951
v FFC_141
Explanation: Device does not respond.
v FFC_190
Response: Use MAP0291 : Missing device or bus v FFC_152
problem resolution.
Failing Item: 950-956 950-956
v FFC_951
Explanation: Device does not respond.
v FFC_B88
Response: Use MAP0291 : Missing device or bus
v FFC_190
problem resolution.
v FFC_152
Failing Item:
v FFC_956
950-952 950-952
v FFC_B88
Explanation: Device does not respond.
v FFC_190
Response: Use MAP0291 : Missing device or bus v FFC_152
problem resolution.
Failing Item: 950-959 950-959
v FFC_952
Explanation: Device does not respond.
v FFC_B88
Response: Use MAP0291 : Missing device or bus
v FFC_190
problem resolution.
v FFC_152
Failing Item:
v FFC_959
950-953 950-953
v FFC_B88
Explanation: Device does not respond.
v FFC_190
Response: Use MAP0291 : Missing device or bus v FFC_152
problem resolution.
Failing Item: 950-960 950-960
v FFC_953
Explanation: Device does not respond.
v FFC_B88
Response: Use MAP0291 : Missing device or bus
v FFC_190
problem resolution.
v FFC_152
Failing Item:
v FFC_960
950-954 950-954
v FFC_B88
Explanation: Device does not respond.
v FFC_190
Response: Use MAP0291 : Missing device or bus v FFC_152
problem resolution.
Failing Item:
v FFC_954

Service request numbers 753

950-964 • 950-986

v FFC_B88
950-964 950-964
v FFC_190
Explanation: The SCSI Tape Drive is not responding.
v FFC_152
Response: Use MAP0291 : Missing device or bus
problem resolution.
950-974 950-974
Failing Item:
Explanation: Device does not respond.
v FFC_964
Response: Use MAP0291 : Missing device or bus
v FFC_B88
problem resolution.
v FFC_190
Failing Item:
v FFC_152
v FFC_974
v FFC_B88
950-968 950-968
v FFC_190
Explanation: Device does not respond.
v FFC_152
Response: Use MAP0291 : Missing device or bus
problem resolution.
950-981 950-981
Failing Item:
Explanation: Device does not respond.
v FFC_968
Response: Use MAP0291 : Missing device or bus
v FFC_B88
problem resolution.
v FFC_190
Failing Item:
v FFC_152
v FFC_981
v FFC_B88
950-970 950-970
v FFC_190
Explanation: Device does not respond.
v FFC_152
Response: Use MAP0291 : Missing device or bus
problem resolution.
950-984 950-984
Failing Item:
Explanation: Device does not respond.
v FFC_970
Response: Use MAP0291 : Missing device or bus
v FFC_B88
problem resolution.
v FFC_190
Failing Item:
v FFC_152
v FFC_984
v FFC_B88
950-971 950-971
v FFC_190
Explanation: Device does not respond.
v FFC_152
Response: Use MAP0291 : Missing device or bus
problem resolution.
950-986 950-986
Failing Item:
Explanation: Device does not respond.
v FFC_971
Response: Use MAP0291 : Missing device or bus
v FFC_B88
problem resolution.
v FFC_190
Failing Item:
v FFC_152
v FFC_986
v FFC_B88
950-972 950-972
v FFC_190
Explanation: Device does not respond.
v FFC_152
Response: Use MAP0291 : Missing device or bus
problem resolution.
Failing Item:
v FFC_972

754 Service request numbers

 950-987 • 951-106

v FFC_B88
950-987 950-987
v FFC_190
Explanation: Device does not respond.
v FFC_152
Response: Use MAP0291 : Missing device or bus
problem resolution.
950-995 950-995
Failing Item:
Explanation: Device does not respond.
v FFC_987
Response: Use MAP0291 : Missing device or bus
v FFC_B88
problem resolution.
v FFC_190
Failing Item:
v FFC_152
v FFC_995
v FFC_B88
950-989 950-989
v FFC_190
Explanation: Device does not respond.
v FFC_152
Response: Use MAP0291 : Missing device or bus
problem resolution.
950-998 950-998
Failing Item:
Explanation: Device does not respond.
v FFC_989
Response: Use MAP0291 : Missing device or bus
v FFC_B88
problem resolution.
v FFC_190
Failing Item:
v FFC_152
v FFC_998
v FFC_B88
950-990 950-990
v FFC_190
Explanation: Device does not respond.
v FFC_152
Response: Use MAP0291 : Missing device or bus
problem resolution.
951-102 951-102
Failing Item:
Explanation: An unrecoverable media error occurred.
v FFC_990
Failing Item:
v FFC_B88
v FFC_951
v FFC_190
v FFC_152
951-104 951-104

950-991 950-991 Explanation: The motor failed to restart.

Explanation: Device does not respond. Failing Item:

v FFC_951
Response: Use MAP0291 : Missing device or bus
problem resolution.
951-105 951-105
Failing Item:
v FFC_991 Explanation: The drive did not become ready.
v FFC_B88 Failing Item:
v FFC_190 v FFC_951
v FFC_152
951-106 951-106
950-994 950-994 Explanation: The electronics card test failed.
Explanation: Device does not respond. Failing Item:
Response: Use MAP0291 : Missing device or bus v FFC_951
problem resolution.
Failing Item:
v FFC_994

Service request numbers 755

951-108 • 951-132

951-108 951-108 951-122 951-122

Explanation: The bus test failed. Explanation: A SCSI reservation conflict error.
Failing Item: Failing Item:
v FFC_951 v FFC_951

951-110 951-110 951-124 951-124

Explanation: The media format is corrupted. Explanation: A SCSI check condition error occurred.
Failing Item: Failing Item:
v FFC_951 v FFC_951

951-112 951-112 951-126 951-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_951 Failing Item:
v FFC_951
951-114 951-114 v FFC_B88

Explanation: An unrecoverable hardware error.

951-128 951-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_951
hardware failure.
Failing Item:
951-116 951-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_951
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
951-129 951-129
Failing Item:
v FFC_951 Explanation: Error log analysis indicates a SCSI bus
problem.

951-117 951-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_951
v FFC_951
v SOFTWARE

951-118 951-118
951-130 951-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_951 Failing Item:
v FFC_B88 v FFC_951

951-120 951-120 951-132 951-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_951 v FFC_951

756 Service request numbers

 951-133 • 952-110

951-133 951-133 951-140 951-140

Explanation: Use the Subsystem Service Guide to Explanation: Error log analysis indicates poor signal
complete diagnosis. quality.
Failing Item: Failing Item:
v SSSS v FFC_199
v FFC_B88
951-134 951-134 v FFC_951
Explanation: The adapter failed to configure.
951-640 951-640
Failing Item:
v FFC_B88 Explanation: Error log analysis indicates a path error.
v SOFTWARE Response: Use MAP0285 : Multipath I/O (MPIO)
problem resolution.
951-135 951-135
952-102 952-102
Explanation: The device failed to configure.
Explanation: An unrecoverable media error occurred.
Failing Item:
v FFC_951 Failing Item:
v FFC_B88 v FFC_952
v SOFTWARE
952-104 952-104
951-136 951-136 Explanation: The motor failed to restart.
Explanation: The certify operation failed. Failing Item:
Failing Item: v FFC_952
v FFC_951
952-105 952-105
951-137 951-137 Explanation: The drive did not become ready.
Explanation: Unit attention condition has occurred on Failing Item:
the Send Diagnostic command. v FFC_952
Failing Item:
v FFC_951 952-106 952-106
v FFC_B88 Explanation: The electronics card test failed.
v FFC_190
Failing Item:
v FFC_952
951-138 951-138
Explanation: Error log analysis indicates that the disk 952-108 952-108
drive is operating at a higher than recommended
temperature. Explanation: The bus test failed.

Response: Check to be sure none of the air passages Failing Item:

in the system covers are blocked, that no other system v FFC_952
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution.
952-110 952-110
Failing Item:
Explanation: The media format is corrupted.
v FFC_951
Failing Item:
v FFC_952

Service request numbers 757

952-112 • 952-134

952-112 952-112 952-126 952-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_952 Failing Item:
v FFC_952
952-114 952-114 v FFC_B88

Explanation: An unrecoverable hardware error.

952-128 952-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_952
hardware failure.
Failing Item:
952-116 952-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_952
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
952-129 952-129
Failing Item:
v FFC_952 Explanation: Error log analysis indicates a SCSI bus
problem.

952-117 952-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_952
v FFC_952
v SOFTWARE

952-118 952-118
952-130 952-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_952 Failing Item:
v FFC_B88 v FFC_952

952-120 952-120 952-132 952-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_952 v FFC_952

952-122 952-122 952-133 952-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
Failing Item: complete diagnosis.
v FFC_952 Failing Item:
v FFC_952
952-124 952-124
Explanation: A SCSI check condition error occurred. 952-134 952-134

Failing Item: Explanation: The adapter failed to configure.

v FFC_952 Failing Item:

v FFC_B88

758 Service request numbers

 952-135 • 953-116

v SOFTWARE
953-102 953-102
Explanation: An unrecoverable media error occurred.
952-135 952-135
Failing Item:
Explanation: The device failed to configure.
v FFC_953
Failing Item:
v FFC_952
953-104 953-104
v FFC_B88
Explanation: The motor failed to restart.
v SOFTWARE
Failing Item:
952-136 952-136 v FFC_953

Explanation: The certify operation failed.

953-105 953-105
Failing Item:
Explanation: The drive did not become ready.
v FFC_952
Failing Item:
952-137 952-137 v FFC_953

Explanation: Unit attention condition has occurred on

the Send Diagnostic command. 953-106 953-106

Failing Item: Explanation: The electronics card test failed.

v FFC_952 Failing Item:
v FFC_B88 v FFC_953
v FFC_190
953-108 953-108
952-138 952-138 Explanation: The bus test failed.
Explanation: Error log analysis indicates that the disk Failing Item:
drive is operating at a higher than recommended
v FFC_953
temperature.
Response: Check to be sure none of the air passages
953-110 953-110
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to Explanation: The media format is corrupted.
MAP0210 : General problem resolution.
Failing Item:
Failing Item: v FFC_953
v FFC_952
953-112 953-112
952-140 952-140
Explanation: The diagnostic test failed.
Explanation: Error log analysis indicates poor signal
quality. Failing Item:
v FFC_953
Failing Item:
v FFC_199
953-114 953-114
v FFC_B88
v FFC_952 Explanation: An unrecoverable hardware error.
Failing Item:
952-640 952-640 v FFC_953
Explanation: Error log analysis indicates a path error.
953-116 953-116
Response: Use MAP0285 : Multipath I/O (MPIO)
problem resolution. Explanation: A protocol error.
Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure

Service request numbers 759

953-117 • 953-136

they are all compatible. If you do not find a problem,

953-129 953-129
call your support person.
Explanation: Error log analysis indicates a SCSI bus
Failing Item:
problem.
v FFC_953
Failing Item:
v FFC_190
953-117 953-117
v FFC_B88
Explanation: A write-protect error occurred.
v FFC_953
Failing Item: v SOFTWARE
v FFC_953
953-130 953-130
953-118 953-118
Explanation: Error log analysis indicates a problem
Explanation: A SCSI command time-out occurred. reported by the disk drive's self-monitoring function.

Failing Item: Failing Item:

v FFC_953 v FFC_953
v FFC_B88
953-132 953-132
953-120 953-120 Explanation: A disk drive hardware error occurred.
Explanation: A SCSI busy or command error. Failing Item:
Failing Item: v FFC_953
v FFC_953
953-133 953-133
953-122 953-122 Explanation: Use the Subsystem Service Guide to
Explanation: A SCSI reservation conflict error. complete diagnosis.

Failing Item: Failing Item:

v FFC_953 v FFC_953

953-124 953-124 953-134 953-134

Explanation: A SCSI check condition error occurred. Explanation: The adapter failed to configure.

Failing Item: Failing Item:

v FFC_953 v FFC_B88
v SOFTWARE
953-126 953-126
953-135 953-135
Explanation: A software error was caused by a
hardware failure. Explanation: The device failed to configure.
Failing Item: Failing Item:
v FFC_953 v FFC_953
v FFC_B88 v FFC_B88
v SOFTWARE
953-128 953-128
Explanation: The error log analysis indicates a 953-136 953-136
hardware failure. Explanation: The certify operation failed.
Failing Item: Failing Item:
v FFC_190 v FFC_953
v FFC_B88
v FFC_953
v SOFTWARE

760 Service request numbers

 953-137 • 954-118

953-137 953-137 954-106 954-106

Explanation: Unit attention condition has occurred on Explanation: The electronics card test failed.
the Send Diagnostic command.
Failing Item:
Failing Item: v FFC_954
v FFC_953
v FFC_B88 954-108 954-108
v FFC_190
Explanation: The bus test failed.
Failing Item:
953-138 953-138
v FFC_954
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
temperature. 954-110 954-110

Response: Check to be sure none of the air passages Explanation: The media format is corrupted.
in the system covers are blocked, that no other system Failing Item:
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution. v FFC_954

Failing Item:
954-112 954-112
v FFC_953
Explanation: The diagnostic test failed.
953-140 953-140 Failing Item:
Explanation: Error log analysis indicates poor signal v FFC_954
quality.
Failing Item: 954-114 954-114

v FFC_199 Explanation: An unrecoverable hardware error.

v FFC_B88 Failing Item:
v FFC_953 v FFC_954

953-640 953-640 954-116 954-116

Explanation: Error log analysis indicates a path error. Explanation: A protocol error.
Response: Use MAP0285 : Multipath I/O (MPIO) Response: Check the levels of the device, adapter,
problem resolution. diagnostic software, and application software to be sure
they are all compatible. If you do not find a problem,
954-102 954-102 call your support person.

Explanation: An unrecoverable media error occurred. Failing Item:

v FFC_954
Failing Item:
v FFC_954
954-117 954-117

954-104 954-104 Explanation: A write-protect error occurred.

Explanation: The motor failed to restart. Failing Item:

v FFC_954
Failing Item:
v FFC_954
954-118 954-118

954-105 954-105 Explanation: A SCSI command time-out occurred.

Explanation: The drive did not become ready. Failing Item:

v FFC_954
Failing Item:
v FFC_B88
v FFC_954

Service request numbers 761

954-120 • 954-138

954-120 954-120 954-132 954-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_954 v FFC_954

954-122 954-122 954-133 954-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
complete diagnosis.
Failing Item:
v FFC_954 Failing Item:
v SSSS
954-124 954-124
954-134 954-134
Explanation: A SCSI check condition error occurred.
Explanation: The adapter failed to configure.
Failing Item:
v FFC_954 Failing Item:
v FFC_B88
954-126 954-126 v SOFTWARE

Explanation: A software error was caused by a

hardware failure. 954-135 954-135

Failing Item: Explanation: The device failed to configure.

v FFC_954 Failing Item:
v FFC_B88 v FFC_954
v FFC_B88
954-128 954-128 v SOFTWARE
Explanation: The error log analysis indicates a
hardware failure. 954-136 954-136
Failing Item: Explanation: The certify operation failed.
v FFC_190 Failing Item:
v FFC_B88 v FFC_954
v FFC_954
v SOFTWARE 954-137 954-137
Explanation: Unit attention condition has occurred on
954-129 954-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem.
v FFC_954
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_954 954-138 954-138
v SOFTWARE
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
954-130 954-130 temperature.
Explanation: Error log analysis indicates a problem Response: Check to be sure none of the air passages
reported by the disk drive's self-monitoring function. in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
Failing Item:
MAP0210 : General problem resolution.
v FFC_954
Failing Item:

762 Service request numbers

 954-140 • 955-124

v FFC_954
955-112 955-112
Explanation: The diagnostic test failed.
954-140 954-140
Failing Item:
Explanation: Error log analysis indicates poor signal
quality. v FFC_955

Failing Item:
955-114 955-114
v FFC_199
v FFC_B88 Explanation: An unrecoverable hardware error.
v FFC_954 Failing Item:
v FFC_955
954-640 954-640
Explanation: Error log analysis indicates a path error. 955-116 955-116

Response: Use MAP0285 : Multipath I/O (MPIO) Explanation: A protocol error.

problem resolution. Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure
955-102 955-102 they are all compatible. If you do not find a problem,
call your support person.
Explanation: An unrecoverable media error occurred.
Failing Item:
Failing Item:
v FFC_955
v FFC_955

955-117 955-117
955-104 955-104
Explanation: A write-protect error occurred.
Explanation: The motor failed to restart.
Failing Item:
Failing Item:
v FFC_955
v FFC_955

955-118 955-118
955-105 955-105
Explanation: A SCSI command time-out occurred.
Explanation: The drive did not become ready.
Failing Item:
Failing Item:
v FFC_955
v FFC_955
v FFC_B88

955-106 955-106
955-120 955-120
Explanation: The electronics card test failed.
Explanation: A SCSI busy or command error.
Failing Item:
Failing Item:
v FFC_955
v FFC_955

955-108 955-108
955-122 955-122
Explanation: The bus test failed.
Explanation: A SCSI reservation conflict error.
Failing Item:
Failing Item:
v FFC_955
v FFC_955

955-110 955-110
955-124 955-124
Explanation: The media format is corrupted.
Explanation: A SCSI check condition error occurred.
Failing Item:
Failing Item:
v FFC_955
v FFC_955

Service request numbers 763

955-126 • 955-640

v SOFTWARE
955-126 955-126
Explanation: A software error was caused by a
955-135 955-135
hardware failure.
Explanation: The device failed to configure.
Failing Item:
v FFC_955 Failing Item:
v FFC_B88 v FFC_955
v FFC_B88
955-128 955-128 v SOFTWARE

Explanation: The error log analysis indicates a

hardware failure. 955-136 955-136

Failing Item: Explanation: The certify operation failed.

v FFC_190 Failing Item:
v FFC_B88 v FFC_955
v FFC_955
v SOFTWARE 955-137 955-137
Explanation: Unit attention condition has occurred on
955-129 955-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem. v FFC_955
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_955 955-138 955-138
v SOFTWARE Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
955-130 955-130 temperature.

Explanation: Error log analysis indicates a problem Response: Check to be sure none of the air passages
reported by the disk drive's self-monitoring function. in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
Failing Item: MAP0210 : General problem resolution.
v FFC_955
Failing Item:
v FFC_955
955-132 955-132
Explanation: A disk drive hardware error occurred. 955-140 955-140
Failing Item: Explanation: Error log analysis indicates poor signal
v FFC_955 quality.
Failing Item:
955-133 955-133 v FFC_199
Explanation: Use the Subsystem Service Guide to v FFC_B88
complete diagnosis. v FFC_955
Failing Item:
v FFC_955 955-640 955-640
Explanation: Error log analysis indicates a path error.
955-134 955-134
Response: Use MAP0285 : Multipath I/O (MPIO)
Explanation: The adapter failed to configure. problem resolution.
Failing Item:
v FFC_B88

764 Service request numbers

 956-102 • 956-128

they are all compatible. If you do not find a problem,

956-102 956-102
call your support person.
Explanation: An unrecoverable media error occurred.
Failing Item:
Failing Item: v FFC_956
v FFC_956
956-117 956-117
956-104 956-104
Explanation: A write-protect error occurred.
Explanation: The motor failed to restart.
Failing Item:
Failing Item: v FFC_956
v FFC_956
956-118 956-118
956-105 956-105
Explanation: A SCSI command time-out occurred.
Explanation: The drive did not become ready.
Failing Item:
Failing Item: v FFC_956
v FFC_956 v FFC_B88

956-106 956-106 956-120 956-120

Explanation: The electronics card test failed. Explanation: A SCSI busy or command error.
Failing Item: Failing Item:
v FFC_956 v FFC_956

956-108 956-108 956-122 956-122

Explanation: The bus test failed. Explanation: A SCSI reservation conflict error.
Failing Item: Failing Item:
v FFC_956 v FFC_956

956-110 956-110 956-124 956-124

Explanation: The media format is corrupted. Explanation: A SCSI check condition error occurred.
Failing Item: Failing Item:
v FFC_956 v FFC_956

956-112 956-112 956-126 956-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
Failing Item: hardware failure.
v FFC_956 Failing Item:
v FFC_956
956-114 956-114 v FFC_B88
Explanation: An unrecoverable hardware error.
956-128 956-128
Failing Item:
v FFC_956 Explanation: The error log analysis indicates a
hardware failure.

956-116 956-116 Failing Item:

v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter,
v FFC_956
diagnostic software, and application software to be sure
v SOFTWARE

Service request numbers 765

956-129 • 957-105

956-129 956-129 956-137 956-137

Explanation: Error log analysis indicates a SCSI bus Explanation: Unit attention condition has occurred on
problem. the Send Diagnostic command.
Failing Item: Failing Item:
v FFC_190 v FFC_956
v FFC_B88 v FFC_B88
v FFC_956 v FFC_190
v SOFTWARE
956-138 956-138
956-130 956-130 Explanation: Error log analysis indicates that the disk
Explanation: Error log analysis indicates a problem drive is operating at a higher than recommended
reported by the disk drive's self-monitoring function. temperature.

Failing Item: Response: Check to be sure none of the air passages

in the system covers are blocked, that no other system
v FFC_956
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution.
956-132 956-132
Failing Item:
Explanation: A disk drive hardware error occurred. v FFC_956
Failing Item:
v FFC_956 956-140 956-140
Explanation: Error log analysis indicates poor signal
956-133 956-133 quality.

Explanation: Use the Subsystem Service Guide to Failing Item:

complete diagnosis. v FFC_199
Failing Item: v FFC_B88
v SSSS v FFC_956

956-134 956-134 956-640 956-640

Explanation: The adapter failed to configure. Explanation: Error log analysis indicates a path error.

Failing Item: Response: Use MAP0285 : Multipath I/O (MPIO)

v FFC_B88 problem resolution.

v SOFTWARE
957-102 957-102
956-135 956-135 Explanation: An unrecoverable media error occurred.
Explanation: The device failed to configure. Failing Item:
Failing Item: v FFC_957
v FFC_956
v FFC_B88 957-104 957-104

v SOFTWARE Explanation: The motor failed to restart.

Failing Item:
956-136 956-136 v FFC_957
Explanation: The certify operation failed.
Failing Item: 957-105 957-105
v FFC_956 Explanation: The drive did not become ready.
Failing Item:
v FFC_957

766 Service request numbers

 957-106 • 957-130

957-106 957-106 957-120 957-120

Explanation: The electronics card test failed. Explanation: A SCSI busy or command error.
Failing Item: Failing Item:
v FFC_957 v FFC_957

957-108 957-108 957-122 957-122

Explanation: The bus test failed. Explanation: A SCSI reservation conflict error.
Failing Item: Failing Item:
v FFC_957 v FFC_957

957-110 957-110 957-124 957-124

Explanation: The media format is corrupted. Explanation: A SCSI check condition error occurred.
Failing Item: Failing Item:
v FFC_957 v FFC_957

957-112 957-112 957-126 957-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_957 Failing Item:
v FFC_957
957-114 957-114 v FFC_B88

Explanation: An unrecoverable hardware error.

957-128 957-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_957
hardware failure.
Failing Item:
957-116 957-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_957
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
957-129 957-129
Failing Item:
v FFC_957 Explanation: Error log analysis indicates a SCSI bus
problem.

957-117 957-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_957
v FFC_957
v SOFTWARE

957-118 957-118
957-130 957-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_957 Failing Item:
v FFC_B88 v FFC_957

Service request numbers 767

957-132 • 959-110

v FFC_957
957-132 957-132
Explanation: A disk drive hardware error occurred.
957-140 957-140
Failing Item:
Explanation: Error log analysis indicates poor signal
v FFC_957 quality.
Failing Item:
957-133 957-133
v FFC_199
Explanation: Use the Subsystem Service Guide to v FFC_B88
complete diagnosis.
v FFC_957
Failing Item:
v FFC_957 957-640 957-640
Explanation: Error log analysis indicates a path error.
957-134 957-134
Response: Use MAP0285 : Multipath I/O (MPIO)
Explanation: The adapter failed to configure. problem resolution.
Failing Item:
v FFC_B88 959-102 959-102
v SOFTWARE Explanation: Non-recoverable medium error.
Failing Item:
957-135 957-135
v FFC_959
Explanation: The device failed to configure.
Failing Item: 959-104 959-104
v FFC_957 Explanation: Motor failed to restart.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_959

957-136 957-136
959-105 959-105
Explanation: The certify operation failed.
Explanation: The drive did not become ready.
Failing Item:
Failing Item:
v FFC_957
v FFC_959

957-137 957-137
959-106 959-106
Explanation: Unit attention condition has occurred on
Explanation: Electronics card failure.
the Send Diagnostic command.
Failing Item:
Failing Item:
v FFC_959
v FFC_957
v FFC_B88
959-108 959-108
v FFC_190
Explanation: Bus failure.
957-138 957-138 Failing Item:
Explanation: Error log analysis indicates that the disk v FFC_959
drive is operating at a higher than recommended
temperature. 959-110 959-110
Response: Check to be sure none of the air passages Explanation: The media format is corrupted.
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to Failing Item:
MAP0210 : General problem resolution. v FFC_959
Failing Item:

768 Service request numbers

 959-112 • 959-136

959-112 959-112 959-126 959-126

Explanation: Diagnostic failure. Explanation: Software error caused by hardware
failure.
Failing Item:
v FFC_959 Failing Item:
v FFC_959
959-114 959-114 v FFC_B88

Explanation: Non-recoverable hardware error.

959-128 959-128
Failing Item:
Explanation: Error log analysis indicates hardware
v FFC_959
failure.
Failing Item:
959-116 959-116
v FFC_959
Explanation: A protocol error was detected.
Response: Check the levels of the device, adapter, 959-129 959-129
diagnostic and application software, and ensure they
are all compatible. If you do not find a problem, call Explanation: Error log analysis indicates a SCSI bus
your support person. problem.
Failing Item:
959-117 959-117 v FFC_190
Explanation: write-protect error. v FFC_959
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_959

959-130 959-130
959-118 959-118
Explanation: Error log analysis indicates a problem
Explanation: SCSI command timeout.
reported by the disk drive's self-monitoring function.
Failing Item:
Failing Item:
v FFC_959
v FFC_959
v FFC_B88

959-134 959-134
959-120 959-120
Explanation: The adapter failed to configure.
Explanation: SCSI busy/command error.
Failing Item:
Failing Item:
v FFC_B88
v FFC_959
v SOFTWARE

959-122 959-122
959-135 959-135
Explanation: SCSI reservation conflict error.
Explanation: The device failed to configure.
Failing Item:
Failing Item:
v FFC_959
v FFC_959
v FFC_B88
959-124 959-124
v SOFTWARE
Explanation: SCSI check condition error.
Failing Item: 959-136 959-136
v FFC_959 Explanation: The certify operation failed.
Failing Item:
v FFC_959

Service request numbers 769

959-137 • 960-126

959-137 959-137 960-114 960-114

Explanation: Unit attention condition has occurred on Explanation: An unrecoverable hardware error.
the Send Diagnostic command.
Failing Item:
Failing Item: v FFC_960
v FFC_959
v FFC_B88 960-116 960-116
v FFC_190
Explanation: A protocol error.
Response: Check the levels of the device, adapter,
960-102 960-102
diagnostic software, and application software to be sure
Explanation: An unrecoverable media error occurred. they are all compatible. If you do not find a problem,
call your support person.
Failing Item:
v FFC_960 Failing Item:
v FFC_960
960-104 960-104
960-117 960-117
Explanation: The motor failed to restart.
Explanation: A write-protect error occurred.
Failing Item:
v FFC_960 Failing Item:
v FFC_960
960-105 960-105
960-118 960-118
Explanation: The drive did not become ready.
Explanation: A SCSI command time-out occurred.
Failing Item:
v FFC_960 Failing Item:
v FFC_960
960-106 960-106 v FFC_B88

Explanation: The electronics card test failed.

960-120 960-120
Failing Item:
Explanation: A SCSI busy or command error.
v FFC_960
Failing Item:
960-108 960-108 v FFC_960

Explanation: The bus test failed.

960-122 960-122
Failing Item:
Explanation: A SCSI reservation conflict error.
v FFC_960
Failing Item:
960-110 960-110 v FFC_960

Explanation: The media format is corrupted.

960-124 960-124
Failing Item:
Explanation: A SCSI check condition error occurred.
v FFC_960
Failing Item:
960-112 960-112 v FFC_960

Explanation: The diagnostic test failed.

960-126 960-126
Failing Item:
Explanation: A software error was caused by a
v FFC_960
hardware failure.
Failing Item:
v FFC_960

770 Service request numbers

 960-128 • 960-640

v FFC_B88
960-135 960-135
Explanation: The device failed to configure.
960-128 960-128
Failing Item:
Explanation: The error log analysis indicates a
hardware failure. v FFC_960
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_190
v FFC_B88
960-136 960-136
v FFC_960
v SOFTWARE Explanation: The certify operation failed.
Failing Item:
960-129 960-129 v FFC_960
Explanation: Error log analysis indicates a SCSI bus
problem. 960-137 960-137
Failing Item: Explanation: Unit attention condition has occurred on
v FFC_190 the Send Diagnostic command.
v FFC_B88 Failing Item:
v FFC_960 v FFC_960
v SOFTWARE v FFC_B88
v FFC_190
960-130 960-130
Explanation: Error log analysis indicates a problem 960-138 960-138
reported by the disk drive's self-monitoring function. Explanation: Error log analysis indicates that the disk
Failing Item: drive is operating at a higher than recommended
temperature.
v FFC_960
Response: Check to be sure none of the air passages
in the system covers are blocked, that no other system
960-132 960-132
environmental warnings are occurring. Otherwise, go to
Explanation: A disk drive hardware error occurred. MAP0210 : General problem resolution.

Failing Item: Failing Item:

v FFC_960 v FFC_960

960-133 960-133 960-140 960-140

Explanation: Use the Subsystem Service Guide to Explanation: Error log analysis indicates poor signal
complete diagnosis. quality.
Failing Item: Failing Item:
v FFC_960 v FFC_199
v FFC_B88
960-134 960-134 v FFC_960
Explanation: The adapter failed to configure.
960-640 960-640
Failing Item:
v FFC_B88 Explanation: Error log analysis indicates a path error.

v SOFTWARE Response: Use MAP0285 : Multipath I/O (MPIO)

problem resolution.

Service request numbers 771

964-101 • 964-140

964-101 964-101 964-112 964-112

Explanation: Timeout while attempting to Explanation: The write-protect sensor test failed.
communicate with SCSI device.
Failing Item:
Failing Item: v FFC_964
v FFC_964
964-113 964-113
964-102 964-102
Explanation: Invalid condition from drive after a
Explanation: The SCSI device indicates busy. request sense.
Failing Item: Failing Item:
v FFC_964 v FFC_964

964-103 964-103 964-114 964-114

Explanation: The SCSI device indicates a reservation Explanation: Timeout while attempting to
conflict. communicate with the SCSI device.
Failing Item: Failing Item:
v FFC_964 v FFC_964

964-104 964-104 964-120 964-120

Explanation: The SCSI device indicates a check Explanation: The Inquiry command failed.
condition.
Failing Item:
Failing Item: v FFC_964
v FFC_964
964-130 964-130
964-105 964-105
Explanation: The Load command failed.
Explanation: An error is detected in request sense
Failing Item:
data.
v FFC_964
Failing Item:
v MEDIA
v FFC_964

964-134 964-134
964-107 964-107
Explanation: The adapter failed to configure.
Explanation: Sense data from the SCSI drive has
unexpected data. Failing Item:
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_964

964-135 964-135
964-110 964-110
Explanation: The Unload command failed.
Explanation: The Reserve command failed.
Failing Item:
Failing Item:
v FFC_964
v FFC_964
v MEDIA

964-111 964-111
964-140 964-140
Explanation: Invalid condition from the drive after a
reserve. Explanation: The Mode Select command failed.

Failing Item: Failing Item:

v FFC_964 v FFC_964

772 Service request numbers

 964-150 • 964-190

v SOFTWARE
964-150 964-150
Explanation: The Test Unit Ready command failed.
964-167 964-167
Failing Item:
Explanation: An unexpected SCSI error occurred.
v FFC_964
Failing Item:
v MEDIA
v FFC_964
v FFC_B88
964-160 964-160
Explanation: The Send Diagnostic command failed.
964-168 964-168
Failing Item:
Explanation: The adapter failed to configure.
v FFC_964
Failing Item:
v MEDIA
v FFC_B88
v SOFTWARE
964-161 964-161
Explanation: Invalid condition from the drive after a
964-169 964-169
reserve.
Explanation: The Send Diagnostic command failed.
Failing Item:
v FFC_964 Failing Item:
v FFC_B88 v FFC_964
v MEDIA
964-163 964-163
964-170 964-170
Explanation: Invalid condition from the drive after a
request sense. Explanation: The Read, Write and Compare test failed.
Failing Item: Failing Item:
v FFC_964 v FFC_964
v FFC_B88 v FFC_B88
v MEDIA
964-164 964-164
Explanation: Timeout while attempting to 964-180 964-180
communicate with the SCSI device. Explanation: The Load command failed.
Failing Item: Failing Item:
v FFC_964 v FFC_964
v FFC_B88 v MEDIA

964-165 964-165 964-185 964-185

Explanation: Write, Read and Compare Test failed. Explanation: The Unload command failed.
Failing Item: Failing Item:
v FFC_964 v FFC_964
v FFC_B88 v MEDIA
v FFC_276
964-190 964-190
964-166 964-166
Explanation: The Mode Select command failed.
Explanation: Unable to configure the device.
Failing Item:
Failing Item: v FFC_964
v FFC_964
v FFC_B88

Service request numbers 773

964-200 • 964-413

964-200 964-200 964-261 964-261

Explanation: The Test Unit Ready command failed. Explanation: The device open failed.
Failing Item: Failing Item:
v FFC_964 v FFC_964
v MEDIA
964-300 964-300
964-201 964-201 Explanation: The device configuration failed.
Explanation: Error diagnosed from error log analysis. Failing Item:
Failing Item: v FFC_964
v FFC_964 v SOFTWARE
v FFC_B88
964-310 964-310
964-210 964-210 Explanation: SCSI adapter configuration failed.
Explanation: The device configuration failed. Failing Item:
Failing Item: v FFC_B88
v FFC_964 v FFC_964
v FFC_B88 v SOFTWARE

964-211 964-211 964-320 964-320

Explanation: The device open failed. Explanation: Error log analysis indicates a failure.
Failing Item: Failing Item:
v FFC_964 v FFC_964
v FFC_B88 v MEDIA

964-220 964-220 964-411 964-411

Explanation: The Release command failed. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_964 v FFC_964
v FFC_B88
964-230 964-230 v SOFTWARE
Explanation: The Request Sense command failed.
964-412 964-412
Failing Item:
v FFC_964 Explanation: A reservation conflict occurred.
Failing Item:
964-240 964-240 v FFC_964
Explanation: The Openx command failed. v FFC_B88
v SOFTWARE
Failing Item:
v FFC_964
964-413 964-413

964-260 964-260 Explanation: A reservation conflict occurred.

Explanation: The device configuration failed. Failing Item:

v FFC_964
Failing Item:
v FFC_B88
v FFC_964
v SOFTWARE

774 Service request numbers

 964-414 • 964-512

964-414 964-414 964-420 964-420

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_964 v FFC_964
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

964-415 964-415 964-421 964-421

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_964 v FFC_964
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

964-416 964-416 964-422 964-422

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_964 v FFC_964
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

964-417 964-417 964-423 964-423

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_964 v FFC_964
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

964-418 964-418 964-511 964-511

Explanation: A reservation conflict occurred. Explanation: The drive returned bad or non-extended
sense data.
Failing Item:
v FFC_964 Failing Item:
v FFC_B88 v FFC_964
v SOFTWARE v FFC_B88

964-419 964-419 964-512 964-512

Explanation: A reservation conflict occurred. Explanation: The drive returned bad or non-extended
sense data.
Failing Item:
Failing Item:
v FFC_964
v FFC_964
v FFC_B88
v FFC_B88
v SOFTWARE

Service request numbers 775

964-513 • 964-612

v FFC_964
964-513 964-513
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
964-520 964-520
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_964
sense data.
v FFC_B88
Failing Item:
v FFC_964
964-514 964-514
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
964-521 964-521
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_964
sense data.
v FFC_B88
Failing Item:
v FFC_964
964-515 964-515
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
964-522 964-522
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_964
sense data.
v FFC_B88
Failing Item:
v FFC_964
964-516 964-516
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
964-523 964-523
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_964
sense data.
v FFC_B88
Failing Item:
v FFC_964
964-517 964-517
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
964-611 964-611
Failing Item:
Explanation: An adapter or bus I/O error occurred.
v FFC_964
v FFC_B88 Failing Item:
v FFC_964
964-518 964-518 v FFC_B88
v SOFTWARE
Explanation: The drive returned bad or non-extended
sense data.
964-612 964-612
Failing Item:
v FFC_964 Explanation: An adapter or bus I/O error occurred.
v FFC_B88 Failing Item:
v FFC_964
964-519 964-519 v FFC_B88
Explanation: The drive returned bad or non-extended v SOFTWARE
sense data.
Failing Item:

776 Service request numbers

 964-613 • 964-711

964-613 964-613 964-619 964-619

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_964 v FFC_964
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

964-614 964-614 964-620 964-620

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_964 v FFC_964
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

964-615 964-615 964-621 964-621

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_964 v FFC_964
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

964-616 964-616 964-622 964-622

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_964 v FFC_964
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

964-617 964-617 964-623 964-623

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_964 v FFC_964
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

964-618 964-618 964-711 964-711

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_964 v FFC_964
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

Service request numbers 777

964-712 • 964-723

964-712 964-712 964-718 964-718

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_964 v FFC_964
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

964-713 964-713 964-719 964-719

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_964 v FFC_964
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

964-714 964-714 964-720 964-720

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_964 v FFC_964
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

964-715 964-715 964-721 964-721

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_964 v FFC_964
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

964-716 964-716 964-722 964-722

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_964 v FFC_964
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

964-717 964-717 964-723 964-723

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_964 v FFC_964
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

778 Service request numbers

 966-101 • 966-400

966-101 966-101 966-211 966-211

Explanation: Error in non-interactive tests. Explanation: Test pattern failed.
Failing Item: Failing Item:
v FFC_966 v FFC_190

966-103 966-103 966-213 966-213

Explanation: The test pattern failed. Explanation: Test pattern failed.
Failing Item: Failing Item:
v FFC_966 v FFC_190

966-201 966-201 966-304 966-304

Explanation: Error in non-interactive tests on card. Explanation: Video error in interactive test.
Failing Item: Failing Item:
v FFC_966 v FFC_E22
v FFC_190 v FFC_725
v FFC_966
966-203 966-203
Explanation: The test pattern failed. 966-306 966-306

Failing Item: Explanation: Audio error in interactive test.

v FFC_966 Failing Item:
v FFC_190 v FFC_E23
v FFC_725
966-205 966-205 v FFC_966
Explanation: Test pattern failed.
966-310 966-310
Failing Item:
v FFC_966 Explanation: Video error in interactive test.
v FFC_190 Failing Item:
v FFC_E22
966-207 966-207 v FFC_725
Explanation: Test pattern failed.
966-312 966-312
Failing Item:
v FFC_966 Explanation: Audio error in interactive test.
v FFC_190 Failing Item:
v FFC_E22
966-208 966-208 v FFC_725
Explanation: Error in non-interactive test on card.
966-400 966-400
Failing Item:
v FFC_190 Explanation: Error in non-interactive tests.
Failing Item:
966-209 966-209 v FFC_152
Explanation: Test pattern failed. v FFC_190
v FFC_E24
Failing Item:
v FFC_166
v FFC_190

Service request numbers 779

966-402 • 968-126

966-402 966-402 968-114 968-114

Explanation: Test pattern failed. Explanation: An unrecoverable hardware error.
Failing Item: Failing Item:
v FFC_190 v FFC_968
v FFC_E23
v FFC_E22 968-116 968-116
Explanation: A protocol error.
968-102 968-102
Response: Check the levels of the device, adapter,
Explanation: An unrecoverable media error occurred. diagnostic software, and application software to be sure
they are all compatible. If you do not find a problem,
Failing Item:
call your support person.
v FFC_968
Failing Item:
v FFC_968
968-104 968-104
Explanation: The motor failed to restart.
968-117 968-117
Failing Item:
Explanation: A write-protect error occurred.
v FFC_968
Failing Item:
v FFC_968
968-105 968-105
Explanation: The drive did not become ready.
968-118 968-118
Failing Item:
Explanation: A SCSI command time-out occurred.
v FFC_968
Failing Item:
v FFC_968
968-106 968-106
v FFC_B88
Explanation: The electronics card test failed.
Failing Item: 968-120 968-120
v FFC_968
Explanation: A SCSI busy or command error.
Failing Item:
968-108 968-108
v FFC_968
Explanation: The bus test failed.
Failing Item: 968-122 968-122
v FFC_968
Explanation: A SCSI reservation conflict error.
Failing Item:
968-110 968-110
v FFC_968
Explanation: The media format is corrupted.
Failing Item: 968-124 968-124
v FFC_968
Explanation: A SCSI check condition error occurred.
Failing Item:
968-112 968-112
v FFC_968
Explanation: The diagnostic test failed.
Failing Item: 968-126 968-126
v FFC_968
Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_968

780 Service request numbers

 968-128 • 968-640

v FFC_B88
968-135 968-135
Explanation: The device failed to configure.
968-128 968-128
Failing Item:
Explanation: The error log analysis indicates a
hardware failure. v FFC_968
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_190
v FFC_B88
968-136 968-136
v FFC_968
v SOFTWARE Explanation: The certify operation failed.
Failing Item:
968-129 968-129 v FFC_968
Explanation: Error log analysis indicates a SCSI bus
problem. 968-137 968-137
Failing Item: Explanation: Unit attention condition has occurred on
v FFC_190 the Send Diagnostic command.
v FFC_B88 Failing Item:
v FFC_968 v FFC_968
v SOFTWARE v FFC_B88
v FFC_190
968-130 968-130
Explanation: Error log analysis indicates a problem 968-138 968-138
reported by the disk drive's self-monitoring function. Explanation: Error log analysis indicates that the disk
Failing Item: drive is operating at a higher than recommended
temperature.
v FFC_968
Response: Check to be sure none of the air passages
in the system covers are blocked, that no other system
968-132 968-132
environmental warnings are occurring. Otherwise, go to
Explanation: A disk drive hardware error occurred. MAP0210 : General problem resolution.

Failing Item: Failing Item:

v FFC_968 v FFC_968

968-133 968-133 968-140 968-140

Explanation: Use the Subsystem Service Guide to Explanation: Error log analysis indicates poor signal
complete diagnosis. quality.
Failing Item: Failing Item:
v FFC_968 v FFC_199
v FFC_B88
968-134 968-134 v FFC_968
Explanation: The adapter failed to configure.
968-640 968-640
Failing Item:
v FFC_B88 Explanation: Error log analysis indicates a path error.

v SOFTWARE Response: Use MAP0285 : Multipath I/O (MPIO)

problem resolution.

Service request numbers 781

970-098 • 970-134

970-098 970-098 970-110 970-110

Explanation: Tape drive indicates an error. Explanation: The Reserve command failed.
Failing Item: Failing Item:
v FFC_970 v FFC_970

970-099 970-099 970-111 970-111

Explanation: Tape drive not found. Explanation: Invalid condition from the drive after a
reserve.
Failing Item:
v FFC_970 Failing Item:
v FFC_B88 v FFC_970

970-101 970-101 970-112 970-112

Explanation: Timeout while attempting to Explanation: The write-protect sensor test failed.
communicate with SCSI device. Failing Item:
Failing Item: v FFC_970
v FFC_970
970-113 970-113
970-102 970-102 Explanation: Invalid condition from drive after a
Explanation: The SCSI device indicates busy. request sense.

Failing Item: Failing Item:

v FFC_970 v FFC_970

970-103 970-103 970-114 970-114

Explanation: The SCSI device indicates a reservation Explanation: Timeout while attempting to
conflict. communicate with the SCSI device.

Failing Item: Failing Item:

v FFC_970 v FFC_970

970-104 970-104 970-120 970-120

Explanation: The SCSI device indicates a check Explanation: The Inquiry command failed.
condition. Failing Item:
Failing Item: v FFC_970
v FFC_970
970-130 970-130
970-105 970-105 Explanation: The Load command failed.
Explanation: An error is detected in request sense Failing Item:
data.
v FFC_970
Failing Item: v MEDIA
v FFC_970
970-134 970-134
970-107 970-107
Explanation: The adapter failed to configure.
Explanation: Sense data from the SCSI drive has
Failing Item:
unexpected data.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_970

782 Service request numbers

 970-135 • 970-180

970-135 970-135 970-165 970-165

Explanation: The Unload command failed. Explanation: Write, Read and Compare Test failed.
Failing Item: Failing Item:
v FFC_970 v FFC_970
v MEDIA v FFC_B88
v FFC_276
970-140 970-140
Explanation: The Mode Select command failed. 970-166 970-166

Failing Item: Explanation: Unable to configure the device.

v FFC_970 Failing Item:
v FFC_970
970-150 970-150 v FFC_B88
Explanation: The Test Unit Ready command failed. v SOFTWARE

Failing Item:
970-167 970-167
v FFC_970
v MEDIA Explanation: An unexpected SCSI error occurred.
Failing Item:
970-160 970-160 v FFC_970
Explanation: The Send Diagnostic command failed. v FFC_B88

Failing Item:
970-168 970-168
v FFC_970
v MEDIA Explanation: The adapter failed to configure.
Failing Item:
970-161 970-161 v FFC_B88
Explanation: Invalid condition from the drive after a v SOFTWARE
reserve.
Failing Item: 970-169 970-169
v FFC_970 Explanation: The Send Diagnostic command failed.
v FFC_B88 Failing Item:
v FFC_970
970-163 970-163 v MEDIA
Explanation: Invalid condition from the drive after a
request sense. 970-170 970-170
Failing Item: Explanation: The Read, Write and Compare test failed.
v FFC_970
Failing Item:
v FFC_B88
v FFC_970
v FFC_B88
970-164 970-164
v MEDIA
Explanation: Timeout while attempting to
communicate with the SCSI device.
970-180 970-180
Failing Item:
Explanation: The Load command failed.
v FFC_970
Failing Item:
v FFC_B88
v FFC_970
v MEDIA

Service request numbers 783

970-185 • 970-411

970-185 970-185 970-240 970-240

Explanation: The Unload command failed. Explanation: The Openx command failed.
Failing Item: Failing Item:
v FFC_970 v FFC_970
v MEDIA
970-260 970-260
970-190 970-190 Explanation: The device configuration failed.
Explanation: The Mode Select command failed. Failing Item:
Failing Item: v FFC_970
v FFC_970
970-261 970-261
970-200 970-200 Explanation: The device open failed.
Explanation: The Test Unit Ready command failed. Failing Item:
Failing Item: v FFC_970
v FFC_970
v MEDIA 970-300 970-300
Explanation: The device configuration failed.
970-201 970-201
Failing Item:
Explanation: Error diagnosed from error log analysis. v FFC_970
Failing Item: v SOFTWARE
v FFC_970
v FFC_B88 970-310 970-310
Explanation: SCSI adapter configuration failed.
970-210 970-210
Failing Item:
Explanation: The device configuration failed. v FFC_B88
Failing Item: v FFC_970
v FFC_970 v SOFTWARE
v FFC_B88
970-320 970-320
970-211 970-211 Explanation: Error log analysis indicates a failure.
Explanation: The device open failed. Failing Item:
Failing Item: v FFC_970
v FFC_970 v MEDIA
v FFC_B88
970-411 970-411
970-220 970-220 Explanation: A reservation conflict occurred.
Explanation: The Release command failed. Failing Item:
Failing Item: v FFC_970
v FFC_970 v FFC_B88
v SOFTWARE
970-230 970-230
Explanation: The Request Sense command failed.
Failing Item:
v FFC_970

784 Service request numbers

 970-412 • 970-423

970-412 970-412 970-418 970-418

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_970 v FFC_970
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

970-413 970-413 970-419 970-419

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_970 v FFC_970
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

970-414 970-414 970-420 970-420

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_970 v FFC_970
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

970-415 970-415 970-421 970-421

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_970 v FFC_970
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

970-416 970-416 970-422 970-422

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_970 v FFC_970
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

970-417 970-417 970-423 970-423

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_970 v FFC_970
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

Service request numbers 785

970-511 • 970-523

v FFC_970
970-511 970-511
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
970-518 970-518
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_970
sense data.
v FFC_B88
Failing Item:
v FFC_970
970-512 970-512
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
970-519 970-519
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_970
sense data.
v FFC_B88
Failing Item:
v FFC_970
970-513 970-513
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
970-520 970-520
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_970
sense data.
v FFC_B88
Failing Item:
v FFC_970
970-514 970-514
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
970-521 970-521
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_970
sense data.
v FFC_B88
Failing Item:
v FFC_970
970-515 970-515
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
970-522 970-522
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_970
sense data.
v FFC_B88
Failing Item:
v FFC_970
970-516 970-516
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
970-523 970-523
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_970
sense data.
v FFC_B88
Failing Item:
v FFC_970
970-517 970-517
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
Failing Item:

786 Service request numbers

 970-611 • 970-622

970-611 970-611 970-617 970-617

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_970 v FFC_970
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

970-612 970-612 970-618 970-618

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_970 v FFC_970
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

970-613 970-613 970-619 970-619

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_970 v FFC_970
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

970-614 970-614 970-620 970-620

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_970 v FFC_970
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

970-615 970-615 970-621 970-621

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_970 v FFC_970
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

970-616 970-616 970-622 970-622

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_970 v FFC_970
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

Service request numbers 787

970-623 • 970-721

970-623 970-623 970-716 970-716

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_970 v FFC_970
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

970-711 970-711 970-717 970-717

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_970 v FFC_970
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

970-712 970-712 970-718 970-718

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_970 v FFC_970
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

970-713 970-713 970-719 970-719

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_970 v FFC_970
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

970-714 970-714 970-720 970-720

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_970 v FFC_970
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

970-715 970-715 970-721 970-721

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_970 v FFC_970
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

788 Service request numbers

 970-722 • 971-130

970-722 970-722 971-107 971-107

Explanation: A device timeout error occurred. Explanation: The SCSI drive returned unexpected
sense data.
Failing Item:
v FFC_970 Failing Item:
v FFC_B88 v FFC_971
v SOFTWARE
971-110 971-110
970-723 970-723 Explanation: The Reserve command failed.
Explanation: A device timeout error occurred. Failing Item:
Failing Item: v FFC_971
v FFC_970
v FFC_B88 971-111 971-111
v SOFTWARE Explanation: Invalid condition from the drive after a
reserve.
971-101 971-101 Failing Item:
Explanation: Timeout while attempting to v FFC_971
communicate with SCSI device.
Failing Item: 971-112 971-112
v FFC_971 Explanation: The write-protect sensor test failed.
Failing Item:
971-102 971-102 v FFC_971
Explanation: The SCSI device indicates busy.
Failing Item: 971-113 971-113
v FFC_971 Explanation: Invalid condition from the drive after a
request sense.
971-103 971-103 Failing Item:
Explanation: The SCSI device is indicating a v FFC_971
reservation conflict.
Failing Item: 971-114 971-114
v FFC_971 Explanation: Timeout while attempting to
communicate with the SCSI device.
971-104 971-104 Failing Item:
Explanation: The SCSI device indicates a check v FFC_971
condition.
Failing Item: 971-120 971-120
v FFC_971 Explanation: The Inquiry command failed.
Failing Item:
971-105 971-105 v FFC_971
Explanation: Sense data from the SCSI device shows
an error. 971-130 971-130
Failing Item: Explanation: The Load command failed.
v FFC_971
Failing Item:
v FFC_971
v MEDIA

Service request numbers 789

971-135 • 971-180

971-135 971-135 971-165 971-165

Explanation: The Unload command failed. Explanation: Write, Read and Compare Test failed.
Failing Item: Failing Item:
v FFC_971 v FFC_971
v MEDIA v FFC_B88
v FFC_276
971-140 971-140
Explanation: The Mode Select command failed. 971-166 971-166

Failing Item: Explanation: Unable to configure the device.

v FFC_971 Failing Item:
v FFC_971
971-150 971-150 v FFC_B88
Explanation: The Test Unit Ready command failed. v SOFTWARE

Failing Item:
971-167 971-167
v FFC_971
v MEDIA Explanation: An unexpected SCSI error occurred.
Failing Item:
971-160 971-160 v FFC_971
Explanation: The Send Diagnostic command failed. v FFC_B88

Failing Item:
971-168 971-168
v FFC_971
v MEDIA Explanation: The adapter failed to configure.
Failing Item:
971-161 971-161 v FFC_B88
Explanation: Invalid condition from the drive after a v SOFTWARE
reserve.
Failing Item: 971-169 971-169
v FFC_971 Explanation: The Send Diagnostic command failed.
v FFC_B88 Failing Item:
v FFC_971
971-163 971-163 v MEDIA
Explanation: Invalid condition from the drive after a
request sense. 971-170 971-170
Failing Item: Explanation: The Read, Write and Compare test failed.
v FFC_971
Failing Item:
v FFC_B88
v FFC_971
v FFC_B88
971-164 971-164
v MEDIA
Explanation: Timeout while attempting to
communicate with the SCSI device.
971-180 971-180
Failing Item:
Explanation: The Load command failed.
v FFC_971
Failing Item:
v FFC_B88
v FFC_971
v MEDIA

790 Service request numbers

 971-185 • 971-411

971-185 971-185 971-230 971-230

Explanation: The Unload command failed. Explanation: The Request Sense command failed.
Failing Item: Failing Item:
v FFC_971 v FFC_971
v MEDIA
971-240 971-240
971-190 971-190 Explanation: The Openx command failed.
Explanation: The Mode Select command failed. Failing Item:
Failing Item: v FFC_971
v FFC_971
971-260 971-260
971-200 971-200 Explanation: The device configuration failed.
Explanation: The Test Unit Ready command failed. Failing Item:
Failing Item: v FFC_971
v FFC_971
v MEDIA 971-261 971-261
Explanation: The device open test failed.
971-201 971-201
Failing Item:
Explanation: An error is diagnosed from the error log v FFC_971
analysis.
Failing Item: 971-300 971-300
v FFC_971
Explanation: The device configuration failed.
v FFC_B88
Failing Item:
v FFC_971
971-210 971-210
v SOFTWARE
Explanation: The device configuration failed.
Failing Item: 971-310 971-310
v FFC_971
Explanation: SCSI adapter configuration failed.
v FFC_B88
Failing Item:
v FFC_B88
971-211 971-211
v FFC_971
Explanation: The device open test failed.
v SOFTWARE
Failing Item:
v FFC_971 971-320 971-320
v FFC_B88
Explanation: Error log analysis indicates a failure.
Failing Item:
971-220 971-220
v FFC_971
Explanation: The Release command failed.
v MEDIA
Failing Item:
v FFC_971 971-411 971-411
Explanation: A reservation conflict occurred.
Failing Item:
v FFC_971
v FFC_B88

Service request numbers 791

971-412 • 971-423

v SOFTWARE
971-418 971-418
Explanation: A reservation conflict occurred.
971-412 971-412
Failing Item:
Explanation: A reservation conflict occurred.
v FFC_971
Failing Item:
v FFC_B88
v FFC_971
v SOFTWARE
v FFC_B88
v SOFTWARE
971-419 971-419
Explanation: A reservation conflict occurred.
971-413 971-413
Failing Item:
Explanation: A reservation conflict occurred.
v FFC_971
Failing Item:
v FFC_B88
v FFC_971
v SOFTWARE
v FFC_B88
v SOFTWARE
971-420 971-420
Explanation: A reservation conflict occurred.
971-414 971-414
Failing Item:
Explanation: A reservation conflict occurred.
v FFC_971
Failing Item:
v FFC_B88
v FFC_971
v SOFTWARE
v FFC_B88
v SOFTWARE
971-421 971-421
Explanation: A reservation conflict occurred.
971-415 971-415
Failing Item:
Explanation: A reservation conflict occurred.
v FFC_971
Failing Item:
v FFC_B88
v FFC_971
v SOFTWARE
v FFC_B88
v SOFTWARE
971-422 971-422
Explanation: A reservation conflict occurred.
971-416 971-416
Failing Item:
Explanation: A reservation conflict occurred.
v FFC_971
Failing Item:
v FFC_B88
v FFC_971
v SOFTWARE
v FFC_B88
v SOFTWARE
971-423 971-423
Explanation: A reservation conflict occurred.
971-417 971-417
Failing Item:
Explanation: A reservation conflict occurred.
v FFC_971
Failing Item:
v FFC_B88
v FFC_971
v SOFTWARE
v FFC_B88
v SOFTWARE

792 Service request numbers

 971-511 • 971-523

v FFC_971
971-511 971-511
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
971-518 971-518
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_971
sense data.
v FFC_B88
Failing Item:
v FFC_971
971-512 971-512
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
971-519 971-519
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_971
sense data.
v FFC_B88
Failing Item:
v FFC_971
971-513 971-513
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
971-520 971-520
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_971
sense data.
v FFC_B88
Failing Item:
v FFC_971
971-514 971-514
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
971-521 971-521
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_971
sense data.
v FFC_B88
Failing Item:
v FFC_971
971-515 971-515
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
971-522 971-522
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_971
sense data.
v FFC_B88
Failing Item:
v FFC_971
971-516 971-516
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
971-523 971-523
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_971
sense data.
v FFC_B88
Failing Item:
v FFC_971
971-517 971-517
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
Failing Item:

Service request numbers 793

971-611 • 971-711

971-611 971-611 971-618 971-618

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_971 v FFC_971
v SOFTWARE v SOFTWARE

971-612 971-612 971-619 971-619

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_971 v FFC_971
v SOFTWARE v SOFTWARE

971-613 971-613 971-620 971-620

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_971 v FFC_971
v SOFTWARE v SOFTWARE

971-614 971-614 971-621 971-621

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_971 v FFC_971
v SOFTWARE v SOFTWARE

971-615 971-615 971-622 971-622

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_971 v FFC_971
v SOFTWARE v SOFTWARE

971-616 971-616 971-623 971-623

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_971 v FFC_971
v SOFTWARE v SOFTWARE

971-617 971-617 971-711 971-711

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_971 v FFC_971
v SOFTWARE v FFC_B88
v SOFTWARE

794 Service request numbers

 971-712 • 971-723

971-712 971-712 971-718 971-718

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_971 v FFC_971
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

971-713 971-713 971-719 971-719

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_971 v FFC_971
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

971-714 971-714 971-720 971-720

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_971 v FFC_971
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

971-715 971-715 971-721 971-721

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_971 v FFC_971
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

971-716 971-716 971-722 971-722

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_971 v FFC_971
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

971-717 971-717 971-723 971-723

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_971 v FFC_971
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

Service request numbers 795

972-101 • 972-150

972-101 972-101 972-112 972-112

Explanation: Timeout while attempting to Explanation: The write-protect sensor test failed.
communicate with SCSI device.
Failing Item:
Failing Item: v FFC_972
v FFC_972
972-113 972-113
972-102 972-102
Explanation: Invalid condition from the drive after a
Explanation: The SCSI device indicates busy. request sense.
Failing Item: Failing Item:
v FFC_972 v FFC_972

972-103 972-103 972-114 972-114

Explanation: The SCSI device indicates a reservation Explanation: Timeout while attempting to
conflict. communicate with the SCSI device.
Failing Item: Failing Item:
v FFC_972 v FFC_972

972-104 972-104 972-120 972-120

Explanation: The SCSI device indicates a check Explanation: The Inquiry command failed.
condition.
Failing Item:
Failing Item: v FFC_972
v FFC_972
972-130 972-130
972-105 972-105
Explanation: The Load command failed.
Explanation: An error is detected in request sense
Failing Item:
data.
v FFC_972
Failing Item:
v MEDIA
v FFC_972

972-135 972-135
972-107 972-107
Explanation: The Unload command failed.
Explanation: The drive has returned unexpected sense
data. Failing Item:
v FFC_972
Failing Item:
v MEDIA
v FFC_972

972-140 972-140
972-110 972-110
Explanation: The Mode Select command failed.
Explanation: The Reserve command failed.
Failing Item:
Failing Item:
v FFC_972
v FFC_972

972-150 972-150
972-111 972-111
Explanation: The Test Unit Ready command failed.
Explanation: Invalid condition from the drive after a
reserve. Failing Item:
Failing Item: v FFC_972
v FFC_972 v MEDIA

796 Service request numbers

 972-160 • 972-190

972-160 972-160 972-167 972-167

Explanation: The Send Diagnostic command failed. Explanation: An unexpected SCSI error occurred.
Failing Item: Failing Item:
v FFC_972 v FFC_972
v MEDIA v FFC_B88

972-161 972-161 972-168 972-168

Explanation: Invalid condition from the drive after a Explanation: The adapter failed to configure.
reserve.
Failing Item:
Failing Item: v FFC_B88
v FFC_972 v SOFTWARE
v FFC_B88
972-169 972-169
972-163 972-163
Explanation: The Send Diagnostic command failed.
Explanation: Invalid condition from the drive after a
Failing Item:
request sense.
v FFC_972
Failing Item:
v MEDIA
v FFC_972
v FFC_B88
972-170 972-170
Explanation: The Read, Write and Compare test failed.
972-164 972-164
Failing Item:
Explanation: Timeout while attempting
communication with SCSI device. v FFC_972
v FFC_B88
Failing Item:
v MEDIA
v FFC_972
v FFC_B88
972-180 972-180
v FFC_276
Explanation: The Load command failed.
972-165 972-165 Failing Item:
Explanation: Write, Read and Compare Test failed. v FFC_972
v MEDIA
Failing Item:
v FFC_972
972-185 972-185
v FFC_B88
v FFC_276 Explanation: The Unload command failed.
Failing Item:
972-166 972-166 v FFC_972
Explanation: Unable to configure the device. v MEDIA

Failing Item:
972-190 972-190
v FFC_972
v FFC_B88 Explanation: The Mode Select command failed.
v SOFTWARE Failing Item:
v FFC_972

Service request numbers 797

972-200 • 972-413

972-200 972-200 972-261 972-261

Explanation: The Test Unit Ready command failed. Explanation: The device open test failed.
Failing Item: Failing Item:
v FFC_972 v FFC_972
v MEDIA
972-300 972-300
972-201 972-201 Explanation: The device configuration failed.
Explanation: An error is diagnosed from the error log Failing Item:
analysis.
v FFC_972
Failing Item: v SOFTWARE
v FFC_972
v FFC_B88 972-310 972-310
Explanation: SCSI adapter configuration failed.
972-210 972-210
Failing Item:
Explanation: The device configuration failed.
v FFC_B88
Failing Item: v FFC_972
v FFC_972 v SOFTWARE
v FFC_B88
972-320 972-320
972-211 972-211
Explanation: Error log analysis indicates a failure.
Explanation: The device open test failed.
Failing Item:
Failing Item: v FFC_972
v FFC_972 v MEDIA
v FFC_B88
972-411 972-411
972-220 972-220
Explanation: A reservation conflict occurred.
Explanation: The Release command failed.
Failing Item:
Failing Item: v FFC_972
v FFC_972 v FFC_B88
v SOFTWARE
972-230 972-230
Explanation: The Request Sense command failed. 972-412 972-412
Failing Item: Explanation: A reservation conflict occurred.
v FFC_972 Failing Item:
v FFC_972
972-240 972-240 v FFC_B88
Explanation: The Openx command failed. v SOFTWARE
Failing Item:
v FFC_972 972-413 972-413
Explanation: A reservation conflict occurred.
972-260 972-260 Failing Item:
Explanation: The device configuration test failed. v FFC_972
Failing Item: v FFC_B88
v FFC_972 v SOFTWARE

798 Service request numbers

 972-414 • 972-41F

972-414 972-414 972-41A 972-41A

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_972 v FFC_972
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

972-415 972-415 972-41B 972-41B

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_972 v FFC_972
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

972-416 972-416 972-41C 972-41C

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_972 v FFC_972
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

972-417 972-417 972-41D 972-41D

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_972 v FFC_972
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

972-418 972-418 972-41E 972-41E

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_972 v FFC_972
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

972-419 972-419 972-41F 972-41F

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_972 v FFC_972
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

Service request numbers 799

972-420 • 972-519

972-420 972-420 972-513 972-513

Explanation: A reservation conflict occurred. Explanation: The drive returned bad or non-extended
sense data.
Failing Item:
v FFC_972 Failing Item:
v FFC_B88 v FFC_972
v SOFTWARE v FFC_B88

972-421 972-421 972-514 972-514

Explanation: A reservation conflict occurred. Explanation: The drive returned bad or non-extended
sense data.
Failing Item:
Failing Item:
v FFC_972
v FFC_972
v FFC_B88
v FFC_B88
v SOFTWARE

972-515 972-515
972-422 972-422
Explanation: The drive returned bad or non-extended
Explanation: A reservation conflict occurred.
sense data.
Failing Item:
Failing Item:
v FFC_972
v FFC_972
v FFC_B88
v FFC_B88
v SOFTWARE

972-516 972-516
972-423 972-423
Explanation: The drive returned bad or non-extended
Explanation: A reservation conflict occurred. sense data.
Failing Item: Failing Item:
v FFC_972 v FFC_972
v FFC_B88 v FFC_B88
v SOFTWARE
972-517 972-517
972-511 972-511
Explanation: The drive returned bad or non-extended
Explanation: The drive returned bad or non-extended sense data.
sense data.
Failing Item:
Failing Item: v FFC_972
v FFC_972 v FFC_B88
v FFC_B88
972-518 972-518
972-512 972-512
Explanation: The drive returned bad or non-extended
Explanation: The drive returned bad or non-extended sense data.
sense data.
Failing Item:
Failing Item: v FFC_972
v FFC_972 v FFC_B88
v FFC_B88
972-519 972-519
Explanation: The drive returned bad or non-extended
sense data.
Failing Item:

800 Service request numbers

 972-520 • 972-618

v FFC_972
972-613 972-613
v FFC_B88
Explanation: An adapter or bus I/O error occurred.

972-520 972-520 Failing Item:

v FFC_972
Explanation: The drive returned bad or non-extended
sense data. v FFC_B88
v SOFTWARE
Failing Item:
v FFC_972
972-614 972-614
v FFC_B88
Explanation: An adapter or bus I/O error occurred.
972-521 972-521 Failing Item:
Explanation: The drive returned bad or non-extended v FFC_972
sense data. v FFC_B88
Failing Item: v SOFTWARE
v FFC_972
v FFC_B88 972-615 972-615
Explanation: An adapter or bus I/O error occurred.
972-522 972-522 Failing Item:
Explanation: The drive returned bad or non-extended v FFC_972
sense data. v FFC_B88
Failing Item: v SOFTWARE
v FFC_972
v FFC_B88 972-616 972-616
Explanation: An adapter or bus I/O error occurred.
972-523 972-523
Failing Item:
Explanation: The drive returned bad or non-extended v FFC_972
sense data.
v FFC_B88
Failing Item: v SOFTWARE
v FFC_972
v FFC_B88 972-617 972-617
Explanation: An adapter or bus I/O error occurred.
972-611 972-611
Failing Item:
Explanation: An adapter or bus I/O error occurred.
v FFC_972
Failing Item: v FFC_B88
v FFC_972 v SOFTWARE
v FFC_B88
v SOFTWARE 972-618 972-618
Explanation: An adapter or bus I/O error occurred.
972-612 972-612
Failing Item:
Explanation: An adapter or bus I/O error occurred.
v FFC_972
Failing Item: v FFC_B88
v FFC_972 v SOFTWARE
v FFC_B88
v SOFTWARE

Service request numbers 801

972-619 • 972-717

972-619 972-619 972-712 972-712

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_972 v FFC_972
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

972-620 972-620 972-713 972-713

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_972 v FFC_972
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

972-621 972-621 972-714 972-714

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_972 v FFC_972
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

972-622 972-622 972-715 972-715

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_972 v FFC_972
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

972-623 972-623 972-716 972-716

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_972 v FFC_972
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

972-711 972-711 972-717 972-717

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_972 v FFC_972
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

802 Service request numbers

 972-718 • 973-169

972-718 972-718 973-110 973-110

Explanation: A device timeout error occurred. Explanation: The Reserve command failed.
Failing Item: Failing Item:
v FFC_972 v FFC_973
v FFC_B88
v SOFTWARE 973-120 973-120
Explanation: The Inquiry command failed.
972-719 972-719
Failing Item:
Explanation: A device timeout error occurred. v FFC_973
Failing Item:
v FFC_972 973-130 973-130
v FFC_B88 Explanation: The Load command failed.
v SOFTWARE
Failing Item:
v FFC_973
972-720 972-720
v MEDIA
Explanation: A device timeout error occurred.
Failing Item: 973-135 973-135
v FFC_972 Explanation: The Unload command failed.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_973
v MEDIA
972-721 972-721
Explanation: A device timeout error occurred. 973-140 973-140
Failing Item: Explanation: The Mode Select command failed.
v FFC_972
Failing Item:
v FFC_B88
v FFC_973
v SOFTWARE

973-150 973-150
972-722 972-722
Explanation: The Test Unit Ready command failed.
Explanation: A device timeout error occurred.
Failing Item:
Failing Item:
v FFC_973
v FFC_972
v MEDIA
v FFC_B88
v SOFTWARE
973-160 973-160
Explanation: The Send Diagnostic command failed.
972-723 972-723
Failing Item:
Explanation: A device timeout error occurred.
v FFC_973
Failing Item:
v MEDIA
v FFC_972
v FFC_B88
973-169 973-169
v SOFTWARE
Explanation: The Send Diagnostic command failed.
Failing Item:
v FFC_973
v MEDIA

Service request numbers 803

973-170 • 973-412

973-170 973-170 973-230 973-230

Explanation: The Read, Write and Compare test failed. Explanation: The Request Sense command failed.
Failing Item: Failing Item:
v FFC_973 v FFC_973
v FFC_B88
v MEDIA 973-240 973-240
Explanation: The Openx command failed.
973-180 973-180
Failing Item:
Explanation: The Load command failed. v FFC_973
Failing Item:
v FFC_973 973-300 973-300
v MEDIA Explanation: The device configuration failed.
Failing Item:
973-185 973-185
v FFC_973
Explanation: The Unload command failed. v SOFTWARE
Failing Item:
v FFC_973 973-310 973-310
v MEDIA Explanation: SCSI adapter configuration failed.
Failing Item:
973-190 973-190
v FFC_B88
Explanation: The Mode Select command failed. v FFC_973
Failing Item: v SOFTWARE
v FFC_973
973-320 973-320
973-200 973-200 Explanation: Error log analysis indicates a failure.
Explanation: The Test Unit Ready command failed. Failing Item:
Failing Item: v FFC_973
v FFC_973 v MEDIA
v MEDIA
973-411 973-411
973-210 973-210 Explanation: A reservation conflict occurred.
Explanation: The device configuration failed. Failing Item:
Failing Item: v FFC_973
v FFC_973 v FFC_B88
v FFC_B88 v SOFTWARE

973-220 973-220 973-412 973-412

Explanation: The Release command failed. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_973 v FFC_973
v FFC_B88
v SOFTWARE

804 Service request numbers

 973-413 • 973-511

973-413 973-413 973-419 973-419

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_973 v FFC_973
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

973-414 973-414 973-420 973-420

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_973 v FFC_973
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

973-415 973-415 973-421 973-421

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_973 v FFC_973
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

973-416 973-416 973-422 973-422

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_973 v FFC_973
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

973-417 973-417 973-423 973-423

Explanation: A reservation conflict occurred. Explanation: A reservation conflict occurred.
Failing Item: Failing Item:
v FFC_973 v FFC_973
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

973-418 973-418 973-511 973-511

Explanation: A reservation conflict occurred. Explanation: The drive returned bad or non-extended
sense data.
Failing Item:
v FFC_973 Failing Item:
v FFC_B88 v FFC_973
v SOFTWARE v FFC_B88

Service request numbers 805

973-512 • 973-611

v FFC_973
973-512 973-512
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
973-519 973-519
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_973
sense data.
v FFC_B88
Failing Item:
v FFC_973
973-513 973-513
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
973-520 973-520
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_973
sense data.
v FFC_B88
Failing Item:
v FFC_973
973-514 973-514
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
973-521 973-521
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_973
sense data.
v FFC_B88
Failing Item:
v FFC_973
973-515 973-515
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
973-522 973-522
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_973
sense data.
v FFC_B88
Failing Item:
v FFC_973
973-516 973-516
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
973-523 973-523
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_973
sense data.
v FFC_B88
Failing Item:
v FFC_973
973-517 973-517
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
973-611 973-611
Failing Item:
Explanation: An adapter or bus I/O error occurred.
v FFC_973
v FFC_B88 Failing Item:
v FFC_973
973-518 973-518 v FFC_B88
v SOFTWARE
Explanation: The drive returned bad or non-extended
sense data.
Failing Item:

806 Service request numbers

 973-612 • 973-623

973-612 973-612 973-618 973-618

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_973 v FFC_973
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

973-613 973-613 973-619 973-619

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_973 v FFC_973
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

973-614 973-614 973-620 973-620

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_973 v FFC_973
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

973-615 973-615 973-621 973-621

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_973 v FFC_973
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

973-616 973-616 973-622 973-622

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_973 v FFC_973
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

973-617 973-617 973-623 973-623

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_973 v FFC_973
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

Service request numbers 807

973-711 • 973-722

973-711 973-711 973-717 973-717

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_973 v FFC_973
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

973-712 973-712 973-718 973-718

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_973 v FFC_973
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

973-713 973-713 973-719 973-719

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_973 v FFC_973
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

973-714 973-714 973-720 973-720

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_973 v FFC_973
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

973-715 973-715 973-721 973-721

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_973 v FFC_973
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

973-716 973-716 973-722 973-722

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_973 v FFC_973
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

808 Service request numbers

 973-723 • 974-162

v FFC_B88
973-723 973-723
Explanation: A device timeout error occurred.
974-126 974-126
Failing Item:
Explanation: The CD-ROM drive indicates an error.
v FFC_973
Failing Item:
v FFC_B88
v FFC_974
v SOFTWARE

974-127 974-127
974-111 974-111
Explanation: The CD-ROM drive indicates an error.
Explanation: Unable to reserve device.
Failing Item:
Failing Item:
v FFC_974
v FFC_974
v FFC_B88
974-128 974-128

974-112 974-112 Explanation: The CD-ROM drive indicates an error.

Explanation: Unable to do configuration. Failing Item:

v FFC_974
Failing Item:
v FFC_974
974-129 974-129
v FFC_B88
Explanation: The CD-ROM drive indicates an error.
974-113 974-113 Failing Item:
Explanation: Unable to open the device driver. v FFC_974

Failing Item:
974-150 974-150
v FFC_974
v FFC_B88 Explanation: A media error was detected.
Failing Item:
974-121 974-121 v TEST_DISC
Explanation: The CD-ROM drive indicates an error. v FFC_974

Failing Item:
974-151 974-151
v FFC_974
Explanation: A command timeout was detected.
974-122 974-122 Failing Item:
Explanation: The CD-ROM drive indicates an error. v FFC_974
v FFC_D88
Failing Item:
v FFC_974
974-152 974-152

974-123 974-123 Explanation: A command reservation conflict was

detected.
Explanation: The CD-ROM drive indicates an error.
Failing Item:
Failing Item:
v FFC_974
v FFC_974

974-162 974-162
974-125 974-125
Explanation: The CD-ROM drive indicates an error.
Explanation: The CD-ROM drive indicates an error.
Failing Item:
Failing Item:
v FFC_974
v FFC_974

Service request numbers 809

974-171 • 980-110

974-171 974-171 974-301 974-301

Explanation: Unable to reserve device. Explanation: Errors found during ELA.
Failing Item: Failing Item:
v FFC_974 v FFC_974

974-172 974-172 974-302 974-302

Explanation: Unable to do configuration. Explanation: Errors log analysis indicates hardware
failure.
Failing Item:
v FFC_974 Failing Item:
v FFC_974
974-173 974-173 v FFC_B88

Explanation: Unable to open device driver.

980-102 980-102
Failing Item:
Explanation: An unrecoverable media error occurred.
v FFC_974
Failing Item:
974-175 974-175 v FFC_980

Explanation: The CD-ROM drive indicates an error.

980-104 980-104
Failing Item:
Explanation: The motor failed to restart.
v FFC_974
Failing Item:
974-198 974-198 v FFC_980

Explanation: Undefined error detected.

980-105 980-105
Failing Item:
Explanation: The drive did not become ready.
v FFC_974
v FFC_B88 Failing Item:
v FFC_980
974-199 974-199
980-106 980-106
Explanation: Undefined error detected.
Explanation: The electronics card test failed.
Failing Item:
v FFC_974 Failing Item:
v FFC_980
974-211 974-211
980-108 980-108
Explanation: The LED test failed.
Explanation: The bus test failed.
Failing Item:
v FFC_974 Failing Item:
v FFC_980
974-281 974-281
980-110 980-110
Explanation: No tone during audio test.
Explanation: The media format is corrupted.
Failing Item:
v FFC_974 Failing Item:
v FFC_980

810 Service request numbers

 980-112 • 980-134

980-112 980-112 980-126 980-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
hardware failure.
Failing Item:
v FFC_980 Failing Item:
v FFC_980
980-114 980-114 v FFC_B88

Explanation: An unrecoverable hardware error.

980-128 980-128
Failing Item:
Explanation: The error log analysis indicates a
v FFC_980
hardware failure.
Failing Item:
980-116 980-116
v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter, v FFC_980
diagnostic software, and application software to be sure
v SOFTWARE
they are all compatible. If you do not find a problem,
call your support person.
980-129 980-129
Failing Item:
v FFC_980 Explanation: Error log analysis indicates a SCSI bus
problem.

980-117 980-117 Failing Item:

v FFC_190
Explanation: A write-protect error occurred.
v FFC_B88
Failing Item:
v FFC_980
v FFC_980
v SOFTWARE

980-118 980-118
980-130 980-130
Explanation: A SCSI command time-out occurred.
Explanation: Error log analysis indicates a problem
Failing Item: reported by the disk drive's self-monitoring function.
v FFC_980 Failing Item:
v FFC_B88 v FFC_980

980-120 980-120 980-132 980-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_980 v FFC_980

980-122 980-122 980-133 980-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
Failing Item: complete diagnosis.
v FFC_980 Failing Item:
v FFC_980
980-124 980-124
Explanation: A SCSI check condition error occurred. 980-134 980-134

Failing Item: Explanation: The adapter failed to configure.

v FFC_980 Failing Item:

v FFC_B88

Service request numbers 811

980-135 • 981-116

v SOFTWARE
981-102 981-102
Explanation: An unrecoverable media error occurred.
980-135 980-135
Failing Item:
Explanation: The device failed to configure.
v FFC_981
Failing Item:
v FFC_980
981-104 981-104
v FFC_B88
Explanation: The motor failed to restart.
v SOFTWARE
Failing Item:
980-136 980-136 v FFC_981

Explanation: The certify operation failed.

981-105 981-105
Failing Item:
Explanation: The drive did not become ready.
v FFC_980
Failing Item:
980-137 980-137 v FFC_981

Explanation: Unit attention condition has occurred on

the Send Diagnostic command. 981-106 981-106

Failing Item: Explanation: The electronics card test failed.

v FFC_980 Failing Item:
v FFC_B88 v FFC_981
v FFC_190
981-108 981-108
980-138 980-138 Explanation: The bus test failed.
Explanation: Error log analysis indicates that the disk Failing Item:
drive is operating at a higher than recommended
v FFC_981
temperature.
Response: Check to be sure none of the air passages
981-110 981-110
in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to Explanation: The media format is corrupted.
MAP0210 : General problem resolution.
Failing Item:
Failing Item: v FFC_981
v FFC_980
981-112 981-112
980-140 980-140
Explanation: The diagnostic test failed.
Explanation: Error log analysis indicates poor signal
quality. Failing Item:
v FFC_981
Failing Item:
v FFC_199
981-114 981-114
v FFC_B88
v FFC_980 Explanation: An unrecoverable hardware error.
Failing Item:
980-640 980-640 v FFC_981
Explanation: Error log analysis indicates a path error.
981-116 981-116
Response: Use MAP0285 : Multipath I/O (MPIO)
problem resolution. Explanation: A protocol error.
Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure

812 Service request numbers

 981-117 • 981-136

they are all compatible. If you do not find a problem,

981-129 981-129
call your support person.
Explanation: Error log analysis indicates a SCSI bus
Failing Item:
problem.
v FFC_981
Failing Item:
v FFC_190
981-117 981-117
v FFC_B88
Explanation: A write-protect error occurred.
v FFC_981
Failing Item: v SOFTWARE
v FFC_981
981-130 981-130
981-118 981-118
Explanation: Error log analysis indicates a problem
Explanation: A SCSI command time-out occurred. reported by the disk drive's self-monitoring function.

Failing Item: Failing Item:

v FFC_981 v FFC_981
v FFC_B88
981-132 981-132
981-120 981-120 Explanation: A disk drive hardware error occurred.
Explanation: A SCSI busy or command error. Failing Item:
Failing Item: v FFC_981
v FFC_981
981-133 981-133
981-122 981-122 Explanation: Use the Subsystem Service Guide to
Explanation: A SCSI reservation conflict error. complete diagnosis.

Failing Item: Failing Item:

v FFC_981 v FFC_981

981-124 981-124 981-134 981-134

Explanation: A SCSI check condition error occurred. Explanation: The adapter failed to configure.

Failing Item: Failing Item:

v FFC_981 v FFC_B88
v SOFTWARE
981-126 981-126
981-135 981-135
Explanation: A software error was caused by a
hardware failure. Explanation: The device failed to configure.
Failing Item: Failing Item:
v FFC_981 v FFC_981
v FFC_B88 v FFC_B88
v SOFTWARE
981-128 981-128
Explanation: The error log analysis indicates a 981-136 981-136
hardware failure. Explanation: The certify operation failed.
Failing Item: Failing Item:
v FFC_190 v FFC_981
v FFC_B88
v FFC_981
v SOFTWARE

Service request numbers 813

981-137 • 984-118

981-137 981-137 984-106 984-106

Explanation: Unit attention condition has occurred on Explanation: The electronics card test failed.
the Send Diagnostic command.
Failing Item:
Failing Item: v FFC_984
v FFC_981
v FFC_B88 984-108 984-108
v FFC_190
Explanation: The bus test failed.
Failing Item:
981-138 981-138
v FFC_984
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
temperature. 984-110 984-110

Response: Check to be sure none of the air passages Explanation: The media format is corrupted.
in the system covers are blocked, that no other system Failing Item:
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution. v FFC_912

Failing Item:
984-112 984-112
v FFC_981
Explanation: The diagnostic test failed.
981-140 981-140 Failing Item:
Explanation: Error log analysis indicates poor signal v FFC_984
quality.
Failing Item: 984-114 984-114

v FFC_199 Explanation: An unrecoverable hardware error.

v FFC_B88 Failing Item:
v FFC_981 v FFC_984

981-640 981-640 984-116 984-116

Explanation: Error log analysis indicates a path error. Explanation: A protocol error.
Response: Use MAP0285 : Multipath I/O (MPIO) Response: Check the levels of the device, adapter,
problem resolution. diagnostic software, and application software to be sure
they are all compatible. If you do not find a problem,
984-102 984-102 call your support person.

Explanation: An unrecoverable media error occurred. Failing Item:

v FFC_984
Failing Item:
v FFC_984
984-117 984-117

984-104 984-104 Explanation: A write-protect error occurred.

Explanation: The motor failed to restart. Failing Item:

v FFC_984
Failing Item:
v FFC_984
984-118 984-118

984-105 984-105 Explanation: A SCSI command time-out occurred.

Explanation: The drive did not become ready. Failing Item:

v FFC_984
Failing Item:
v FFC_B88
v FFC_984

814 Service request numbers

 984-120 • 984-138

984-120 984-120 984-132 984-132

Explanation: A SCSI busy or command error. Explanation: A disk drive hardware error occurred.
Failing Item: Failing Item:
v FFC_984 v FFC_984

984-122 984-122 984-133 984-133

Explanation: A SCSI reservation conflict error. Explanation: Use the Subsystem Service Guide to
complete diagnosis.
Failing Item:
v FFC_984 Failing Item:
v FFC_984
984-124 984-124
984-134 984-134
Explanation: A SCSI check condition error occurred.
Explanation: The adapter failed to configure.
Failing Item:
v FFC_984 Failing Item:
v FFC_B88
984-126 984-126 v SOFTWARE

Explanation: A software error was caused by a

hardware failure. 984-135 984-135

Failing Item: Explanation: The device failed to configure.

v FFC_984 Failing Item:
v FFC_B88 v FFC_984
v FFC_B88
984-128 984-128 v SOFTWARE
Explanation: The error log analysis indicates a
hardware failure. 984-136 984-136
Failing Item: Explanation: The certify operation failed.
v FFC_190 Failing Item:
v FFC_B88 v FFC_984
v FFC_984
v SOFTWARE 984-137 984-137
Explanation: Unit attention condition has occurred on
984-129 984-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem.
v FFC_984
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_984 984-138 984-138
v SOFTWARE
Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
984-130 984-130 temperature.
Explanation: Error log analysis indicates a problem Response: Check to be sure none of the air passages
reported by the disk drive's self-monitoring function. in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
Failing Item:
MAP0210 : General problem resolution.
v FFC_984
Failing Item:

Service request numbers 815

984-140 • 986-124

v FFC_984
986-112 986-112
Explanation: The diagnostic test failed.
984-140 984-140
Failing Item:
Explanation: Error log analysis indicates poor signal
quality. v FFC_986

Failing Item:
986-114 986-114
v FFC_199
v FFC_B88 Explanation: An unrecoverable hardware error.
v FFC_984 Failing Item:
v FFC_986
984-640 984-640
Explanation: Error log analysis indicates a path error. 986-116 986-116

Response: Use MAP0285 : Multipath I/O (MPIO) Explanation: A protocol error.

problem resolution. Response: Check the levels of the device, adapter,
diagnostic software, and application software to be sure
986-102 986-102 they are all compatible. If you do not find a problem,
call your support person.
Explanation: An unrecoverable media error occurred.
Failing Item:
Failing Item:
v FFC_986
v FFC_986

986-117 986-117
986-104 986-104
Explanation: A write-protect error occurred.
Explanation: The motor failed to restart.
Failing Item:
Failing Item:
v FFC_986
v FFC_986

986-118 986-118
986-105 986-105
Explanation: A SCSI command time-out occurred.
Explanation: The drive did not become ready.
Failing Item:
Failing Item:
v FFC_986
v FFC_986
v FFC_B88

986-106 986-106
986-120 986-120
Explanation: The electronics card test failed.
Explanation: A SCSI busy or command error.
Failing Item:
Failing Item:
v FFC_986
v FFC_986

986-108 986-108
986-122 986-122
Explanation: The bus test failed.
Explanation: A SCSI reservation conflict error.
Failing Item:
Failing Item:
v FFC_986
v FFC_986

986-110 986-110
986-124 986-124
Explanation: The media format is corrupted.
Explanation: A SCSI check condition error occurred.
Failing Item:
Failing Item:
v FFC_986
v FFC_986

816 Service request numbers

 986-126 • 986-640

v SOFTWARE
986-126 986-126
Explanation: A software error was caused by a
986-135 986-135
hardware failure.
Explanation: The device failed to configure.
Failing Item:
v FFC_986 Failing Item:
v FFC_B88 v FFC_986
v FFC_B88
986-128 986-128 v SOFTWARE

Explanation: The error log analysis indicates a

hardware failure. 986-136 986-136

Failing Item: Explanation: The certify operation failed.

v FFC_190 Failing Item:
v FFC_B88 v FFC_986
v FFC_986
v SOFTWARE 986-137 986-137
Explanation: Unit attention condition has occurred on
986-129 986-129 the Send Diagnostic command.
Explanation: Error log analysis indicates a SCSI bus Failing Item:
problem. v FFC_986
Failing Item: v FFC_B88
v FFC_190 v FFC_190
v FFC_B88
v FFC_986 986-138 986-138
v SOFTWARE Explanation: Error log analysis indicates that the disk
drive is operating at a higher than recommended
986-130 986-130 temperature.

Explanation: Error log analysis indicates a problem Response: Check to be sure none of the air passages
reported by the disk drive's self-monitoring function. in the system covers are blocked, that no other system
environmental warnings are occurring. Otherwise, go to
Failing Item: MAP0210 : General problem resolution.
v FFC_986
Failing Item:
v FFC_986
986-132 986-132
Explanation: A disk drive hardware error occurred. 986-140 986-140
Failing Item: Explanation: Error log analysis indicates poor signal
v FFC_986 quality.
Failing Item:
986-133 986-133 v FFC_199
Explanation: Use the Subsystem Service Guide to v FFC_B88
complete diagnosis. v FFC_986
Failing Item:
v FFC_986 986-640 986-640
Explanation: Error log analysis indicates a path error.
986-134 986-134
Response: Use MAP0285 : Multipath I/O (MPIO)
Explanation: The adapter failed to configure. problem resolution.
Failing Item:
v FFC_B88

Service request numbers 817

989-102 • 989-128

they are all compatible. If you do not find a problem,

989-102 989-102
call your support person.
Explanation: An unrecoverable media error occurred.
Failing Item:
Failing Item: v FFC_989
v FFC_989
989-117 989-117
989-104 989-104
Explanation: A write-protect error occurred.
Explanation: The motor failed to restart.
Failing Item:
Failing Item: v FFC_989
v FFC_989
989-118 989-118
989-105 989-105
Explanation: A SCSI command time-out occurred.
Explanation: The drive did not become ready.
Failing Item:
Failing Item: v FFC_989
v FFC_989 v FFC_B88

989-106 989-106 989-120 989-120

Explanation: The electronics card test failed. Explanation: A SCSI busy or command error.
Failing Item: Failing Item:
v FFC_989 v FFC_989

989-108 989-108 989-122 989-122

Explanation: The bus test failed. Explanation: A SCSI reservation conflict error.
Failing Item: Failing Item:
v FFC_989 v FFC_989

989-110 989-110 989-124 989-124

Explanation: The media format is corrupted. Explanation: A SCSI check condition error occurred.
Failing Item: Failing Item:
v FFC_989 v FFC_989

989-112 989-112 989-126 989-126

Explanation: The diagnostic test failed. Explanation: A software error was caused by a
Failing Item: hardware failure.
v FFC_989 Failing Item:
v FFC_989
989-114 989-114 v FFC_B88
Explanation: An unrecoverable hardware error.
989-128 989-128
Failing Item:
v FFC_989 Explanation: The error log analysis indicates a
hardware failure.

989-116 989-116 Failing Item:

v FFC_190
Explanation: A protocol error.
v FFC_B88
Response: Check the levels of the device, adapter,
v FFC_989
diagnostic software, and application software to be sure
v SOFTWARE

818 Service request numbers

 989-129 • 991-102

989-129 989-129 989-137 989-137

Explanation: Error log analysis indicates a SCSI bus Explanation: Unit attention condition has occurred on
problem. the Send Diagnostic command.
Failing Item: Failing Item:
v FFC_190 v FFC_989
v FFC_B88 v FFC_B88
v FFC_989 v FFC_190
v SOFTWARE
989-138 989-138
989-130 989-130 Explanation: Error log analysis indicates that the disk
Explanation: Error log analysis indicates a problem drive is operating at a higher than recommended
reported by the disk drive's self-monitoring function. temperature.

Failing Item: Response: Check to be sure none of the air passages

in the system covers are blocked, that no other system
v FFC_989
environmental warnings are occurring. Otherwise, go to
MAP0210 : General problem resolution.
989-132 989-132
Failing Item:
Explanation: A disk drive hardware error occurred. v FFC_989
Failing Item:
v FFC_989 989-140 989-140
Explanation: Error log analysis indicates poor signal
989-133 989-133 quality.

Explanation: Use the Subsystem Service Guide to Failing Item:

complete diagnosis. v FFC_199
Failing Item: v FFC_B88
v FFC_989 v FFC_989

989-134 989-134 989-640 989-640

Explanation: The adapter failed to configure. Explanation: Error log analysis indicates a path error.

Failing Item: Response: Use MAP0285 : Multipath I/O (MPIO)

v FFC_B88 problem resolution.

v SOFTWARE
991-101 991-101
989-135 989-135 Explanation: Timeout while attempting to
communicate with SCSI device.
Explanation: The device failed to configure.
Failing Item:
Failing Item:
v FFC_991
v FFC_989
v FFC_B88
991-102 991-102
v SOFTWARE
Explanation: The SCSI device indicates busy.
989-136 989-136 Failing Item:
Explanation: The certify operation failed. v FFC_991

Failing Item:
v FFC_989

Service request numbers 819

991-103 • 991-161

991-103 991-103 991-114 991-114

Explanation: The SCSI device is indicating a Explanation: Timeout while attempting to
reservation conflict. communicate with the SCSI device.
Failing Item: Failing Item:
v FFC_991 v FFC_991

991-104 991-104 991-120 991-120

Explanation: The SCSI device indicates a check Explanation: The Inquiry command failed.
condition.
Failing Item:
Failing Item: v FFC_991
v FFC_991
991-130 991-130
991-105 991-105
Explanation: The Load command failed.
Explanation: Sense data from the SCSI device shows
Failing Item:
an error.
v FFC_991
Failing Item:
v MEDIA
v FFC_991

991-135 991-135
991-107 991-107
Explanation: The Unload command failed.
Explanation: The SCSI drive returned unexpected
sense data. Failing Item:
v FFC_991
Failing Item:
v MEDIA
v FFC_991

991-140 991-140
991-110 991-110
Explanation: The Mode Select command failed.
Explanation: The Reserve command failed.
Failing Item:
Failing Item:
v FFC_991
v FFC_991

991-150 991-150
991-111 991-111
Explanation: The Test Unit Ready command failed.
Explanation: Invalid condition from the drive after a
reserve. Failing Item:
Failing Item: v FFC_991
v FFC_991 v MEDIA

991-112 991-112 991-160 991-160

Explanation: The write-protect sensor test failed. Explanation: The Send Diagnostic command failed.

Failing Item: Failing Item:

v FFC_991 v FFC_991
v MEDIA
991-113 991-113
991-161 991-161
Explanation: Invalid condition from the drive after a
request sense. Explanation: Invalid condition from the drive after a
reserve.
Failing Item:
v FFC_991 Failing Item:
v FFC_991

820 Service request numbers

 991-163 • 991-201

v FFC_B88
991-169 991-169
Explanation: The Send Diagnostic command failed.
991-163 991-163
Failing Item:
Explanation: Invalid condition from the drive after a
request sense. v FFC_991
v MEDIA
Failing Item:
v FFC_991
991-170 991-170
v FFC_B88
Explanation: The Read, Write and Compare test failed.
991-164 991-164 Failing Item:
Explanation: Timeout while attempting to v FFC_991
communicate with the SCSI device. v FFC_B88
Failing Item: v MEDIA
v FFC_991
v FFC_B88 991-180 991-180
Explanation: The Load command failed.
991-165 991-165 Failing Item:
Explanation: Write, Read and Compare Test failed. v FFC_991
Failing Item: v MEDIA
v FFC_991
v FFC_B88 991-185 991-185
v FFC_276 Explanation: The Unload command failed.
Failing Item:
991-166 991-166 v FFC_991
Explanation: The device failed to configure. v MEDIA
Failing Item:
v FFC_991 991-190 991-190
v FFC_B88 Explanation: The Mode Select command failed.
v SOFTWARE Failing Item:
v FFC_991
991-167 991-167
Explanation: An unexpected SCSI error occurred. 991-200 991-200
Failing Item: Explanation: The Test Unit Ready command failed.
v FFC_991 Failing Item:
v FFC_B88 v FFC_991
v MEDIA
991-168 991-168
Explanation: The adapter failed to configure. 991-201 991-201
Failing Item: Explanation: An error is diagnosed from the error log
v FFC_B88 analysis.
v SOFTWARE Failing Item:
v FFC_991
v FFC_B88

Service request numbers 821

991-210 • 991-415

991-210 991-210 991-310 991-310

Explanation: The device configuration failed. Explanation: SCSI adapter configuration failed.
Failing Item: Failing Item:
v FFC_991 v FFC_B88
v FFC_B88 v FFC_991
v SOFTWARE
991-211 991-211
Explanation: The device open test failed. 991-320 991-320

Failing Item: Explanation: Error log analysis indicates a failure.

v FFC_991 Failing Item:
v FFC_B88 v FFC_991
v MEDIA
991-220 991-220
Explanation: The Release command failed. 991-411 991-411

Failing Item: Explanation: A reservation conflict occurred.

v FFC_991 Failing Item:
v FFC_991
991-230 991-230 v FFC_B88
Explanation: The Request Sense command failed. v SOFTWARE

Failing Item:
991-412 991-412
v FFC_991
Explanation: A reservation conflict occurred.
991-240 991-240 Failing Item:
Explanation: The Openx command failed. v FFC_991
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_991

991-413 991-413
991-260 991-260
Explanation: A reservation conflict occurred.
Explanation: The device configuration failed.
Failing Item:
Failing Item:
v FFC_991
v FFC_991
v FFC_B88
v SOFTWARE
991-261 991-261
Explanation: The device open test failed.
991-414 991-414
Failing Item:
Explanation: A reservation conflict occurred.
v FFC_991
Failing Item:
v FFC_991
991-300 991-300
v FFC_B88
Explanation: The device configuration failed.
v SOFTWARE
Failing Item:
v FFC_991 991-415 991-415
v SOFTWARE
Explanation: A reservation conflict occurred.
Failing Item:
v FFC_991

822 Service request numbers

 991-416 • 991-515

v FFC_B88
991-422 991-422
v SOFTWARE
Explanation: A reservation conflict occurred.

991-416 991-416 Failing Item:

v FFC_991
Explanation: A reservation conflict occurred.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_991
v FFC_B88
991-423 991-423
v SOFTWARE
Explanation: A reservation conflict occurred.

991-417 991-417 Failing Item:

v FFC_991
Explanation: A reservation conflict occurred.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_991
v FFC_B88
991-511 991-511
v SOFTWARE
Explanation: The drive returned bad or non-extended
sense data.
991-418 991-418
Failing Item:
Explanation: A reservation conflict occurred.
v FFC_991
Failing Item: v FFC_B88
v FFC_991
v FFC_B88 991-512 991-512
v SOFTWARE
Explanation: The drive returned bad or non-extended
sense data.
991-419 991-419
Failing Item:
Explanation: A reservation conflict occurred. v FFC_991
Failing Item: v FFC_B88
v FFC_991
v FFC_B88 991-513 991-513
v SOFTWARE Explanation: The drive returned bad or non-extended
sense data.
991-420 991-420 Failing Item:
Explanation: A reservation conflict occurred. v FFC_991
Failing Item: v FFC_B88
v FFC_991
v FFC_B88 991-514 991-514

v SOFTWARE Explanation: The drive returned bad or non-extended

sense data.
991-421 991-421 Failing Item:
Explanation: A reservation conflict occurred. v FFC_991
v FFC_B88
Failing Item:
v FFC_991
991-515 991-515
v FFC_B88
v SOFTWARE Explanation: The drive returned bad or non-extended
sense data.
Failing Item:

Service request numbers 823

991-516 • 991-614

v FFC_991
991-522 991-522
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
991-516 991-516
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_991
sense data.
v FFC_B88
Failing Item:
v FFC_991
991-523 991-523
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
991-517 991-517
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_991
sense data.
v FFC_B88
Failing Item:
v FFC_991
991-611 991-611
v FFC_B88
Explanation: An adapter or bus I/O error occurred.

991-518 991-518 Failing Item:

v FFC_991
Explanation: The drive returned bad or non-extended
sense data. v FFC_B88
v SOFTWARE
Failing Item:
v FFC_991
991-612 991-612
v FFC_B88
Explanation: An adapter or bus I/O error occurred.
991-519 991-519 Failing Item:
Explanation: The drive returned bad or non-extended v FFC_991
sense data. v FFC_B88
Failing Item: v SOFTWARE
v FFC_991
v FFC_B88 991-613 991-613
Explanation: An adapter or bus I/O error occurred.
991-520 991-520 Failing Item:
Explanation: The drive returned bad or non-extended v FFC_991
sense data. v FFC_B88
Failing Item: v SOFTWARE
v FFC_991
v FFC_B88 991-614 991-614
Explanation: An adapter or bus I/O error occurred.
991-521 991-521
Failing Item:
Explanation: The drive returned bad or non-extended v FFC_991
sense data.
v FFC_B88
Failing Item: v SOFTWARE
v FFC_991
v FFC_B88

824 Service request numbers

 991-615 • 991-713

991-615 991-615 991-621 991-621

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_991 v FFC_991
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

991-616 991-616 991-622 991-622

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_991 v FFC_991
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

991-617 991-617 991-623 991-623

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_991 v FFC_991
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

991-618 991-618 991-711 991-711

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_991 v FFC_991
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

991-619 991-619 991-712 991-712

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_991 v FFC_991
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

991-620 991-620 991-713 991-713

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_991 v FFC_991
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

Service request numbers 825

991-714 • 994-130

991-714 991-714 991-720 991-720

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_991 v FFC_991
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

991-715 991-715 991-721 991-721

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_991 v FFC_991
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

991-716 991-716 991-722 991-722

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_991 v FFC_991
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

991-717 991-717 991-723 991-723

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_991 v FFC_991
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

991-718 991-718 994-110 994-110

Explanation: A device timeout error occurred. Explanation: The Reserve command failed.
Failing Item: Failing Item:
v FFC_991 v FFC_994
v FFC_B88
v SOFTWARE 994-120 994-120
Explanation: The Inquiry command failed.
991-719 991-719
Failing Item:
Explanation: A device timeout error occurred. v FFC_994
Failing Item:
v FFC_991 994-130 994-130
v FFC_B88 Explanation: The Load command failed.
v SOFTWARE
Failing Item:
v FFC_994
v MEDIA

826 Service request numbers

 994-135 • 994-300

994-135 994-135 994-185 994-185

Explanation: The Unload command failed. Explanation: The Unload command failed.
Failing Item: Failing Item:
v FFC_994 v FFC_994
v MEDIA v MEDIA

994-140 994-140 994-190 994-190

Explanation: The Mode Select command failed. Explanation: The Mode Select command failed.
Failing Item: Failing Item:
v FFC_994 v FFC_994

994-150 994-150 994-200 994-200

Explanation: The Test Unit Ready command failed. Explanation: The Test Unit Ready command failed.
Failing Item: Failing Item:
v FFC_994 v FFC_994
v MEDIA v MEDIA

994-160 994-160 994-210 994-210

Explanation: The Send Diagnostic command failed. Explanation: The device configuration failed.
Failing Item: Failing Item:
v FFC_994 v FFC_994
v MEDIA v FFC_B88

994-169 994-169 994-220 994-220

Explanation: The Send Diagnostic command failed. Explanation: The Release command failed.
Failing Item: Failing Item:
v FFC_994 v FFC_994
v MEDIA
994-230 994-230
994-170 994-170 Explanation: The Request Sense command failed.
Explanation: The Read, Write and Compare test failed. Failing Item:
Failing Item: v FFC_994
v FFC_994
v FFC_B88 994-240 994-240
v MEDIA Explanation: The Openx command failed.
Failing Item:
994-180 994-180
v FFC_994
Explanation: The Load command failed.
Failing Item: 994-300 994-300
v FFC_994 Explanation: The device configuration failed.
v MEDIA
Failing Item:
v FFC_994
v SOFTWARE

Service request numbers 827

994-310 • 994-421

v FFC_B88
994-310 994-310
v SOFTWARE
Explanation: SCSI adapter configuration failed.
Failing Item: 994-416 994-416
v FFC_B88
Explanation: A reservation conflict occurred.
v FFC_994
Failing Item:
v SOFTWARE
v FFC_994
v FFC_B88
994-320 994-320
v SOFTWARE
Explanation: Error log analysis indicates a failure.
Failing Item: 994-417 994-417
v FFC_994
Explanation: A reservation conflict occurred.
v MEDIA
Failing Item:
v FFC_994
994-411 994-411
v FFC_B88
Explanation: A reservation conflict occurred.
v SOFTWARE
Failing Item:
v FFC_994 994-418 994-418
v FFC_B88
Explanation: A reservation conflict occurred.
v SOFTWARE
Failing Item:
v FFC_994
994-412 994-412
v FFC_B88
Explanation: A reservation conflict occurred.
v SOFTWARE
Failing Item:
v FFC_994 994-419 994-419
v FFC_B88
Explanation: A reservation conflict occurred.
v SOFTWARE
Failing Item:
v FFC_994
994-413 994-413
v FFC_B88
Explanation: A reservation conflict occurred.
v SOFTWARE
Failing Item:
v FFC_994 994-420 994-420
v FFC_B88
Explanation: A reservation conflict occurred.
v SOFTWARE
Failing Item:
v FFC_994
994-414 994-414
v FFC_B88
Explanation: A reservation conflict occurred.
v SOFTWARE
Failing Item:
v FFC_994 994-421 994-421
v FFC_B88
Explanation: A reservation conflict occurred.
v SOFTWARE
Failing Item:
v FFC_994
994-415 994-415
v FFC_B88
Explanation: A reservation conflict occurred.
v SOFTWARE
Failing Item:
v FFC_994

828 Service request numbers

 994-422 • 994-521

v FFC_994
994-422 994-422
v FFC_B88
Explanation: A reservation conflict occurred.
Failing Item: 994-516 994-516
v FFC_994
Explanation: The drive returned bad or non-extended
v FFC_B88 sense data.
v SOFTWARE
Failing Item:
v FFC_994
994-423 994-423
v FFC_B88
Explanation: A reservation conflict occurred.
Failing Item: 994-517 994-517
v FFC_994 Explanation: The drive returned bad or non-extended
v FFC_B88 sense data.
v SOFTWARE Failing Item:
v FFC_994
994-511 994-511 v FFC_B88
Explanation: The drive returned bad or non-extended
sense data. 994-518 994-518
Failing Item: Explanation: The drive returned bad or non-extended
v FFC_994 sense data.
v FFC_B88 Failing Item:
v FFC_994
994-512 994-512 v FFC_B88
Explanation: The drive returned bad or non-extended
sense data. 994-519 994-519
Failing Item: Explanation: The drive returned bad or non-extended
v FFC_994 sense data.
v FFC_B88 Failing Item:
v FFC_994
994-513 994-513 v FFC_B88
Explanation: The drive returned bad or non-extended
sense data. 994-520 994-520
Failing Item: Explanation: The drive returned bad or non-extended
v FFC_994 sense data.
v FFC_B88 Failing Item:
v FFC_994
994-514 994-514 v FFC_B88
Explanation: The drive returned bad or non-extended
sense data. 994-521 994-521
Failing Item: Explanation: The drive returned bad or non-extended
v FFC_994 sense data.
v FFC_B88 Failing Item:
v FFC_994
994-515 994-515 v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
Failing Item:

Service request numbers 829

994-522 • 994-620

994-522 994-522 994-615 994-615

Explanation: The drive returned bad or non-extended Explanation: An adapter or bus I/O error occurred.
sense data.
Failing Item:
Failing Item: v FFC_994
v FFC_994 v FFC_B88
v FFC_B88 v SOFTWARE

994-523 994-523 994-616 994-616

Explanation: The drive returned bad or non-extended Explanation: An adapter or bus I/O error occurred.
sense data.
Failing Item:
Failing Item:
v FFC_994
v FFC_994
v FFC_B88
v FFC_B88
v SOFTWARE

994-611 994-611
994-617 994-617
Explanation: An adapter or bus I/O error occurred.
Explanation: An adapter or bus I/O error occurred.
Failing Item:
Failing Item:
v FFC_994
v FFC_994
v FFC_B88
v FFC_B88
v SOFTWARE
v SOFTWARE

994-612 994-612
994-618 994-618
Explanation: An adapter or bus I/O error occurred.
Explanation: An adapter or bus I/O error occurred.
Failing Item:
Failing Item:
v FFC_994
v FFC_994
v FFC_B88
v FFC_B88
v SOFTWARE
v SOFTWARE

994-613 994-613
994-619 994-619
Explanation: An adapter or bus I/O error occurred.
Explanation: An adapter or bus I/O error occurred.
Failing Item:
Failing Item:
v FFC_994
v FFC_994
v FFC_B88
v FFC_B88
v SOFTWARE
v SOFTWARE

994-614 994-614
994-620 994-620
Explanation: An adapter or bus I/O error occurred.
Explanation: An adapter or bus I/O error occurred.
Failing Item:
Failing Item:
v FFC_994
v FFC_994
v FFC_B88
v FFC_B88
v SOFTWARE
v SOFTWARE

830 Service request numbers

 994-621 • 994-719

994-621 994-621 994-714 994-714

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_994 v FFC_994
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

994-622 994-622 994-715 994-715

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_994 v FFC_994
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

994-623 994-623 994-716 994-716

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_994 v FFC_994
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

994-711 994-711 994-717 994-717

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_994 v FFC_994
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

994-712 994-712 994-718 994-718

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_994 v FFC_994
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

994-713 994-713 994-719 994-719

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_994 v FFC_994
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

Service request numbers 831

994-720 • 995-180

994-720 994-720 995-135 995-135

Explanation: A device timeout error occurred. Explanation: The Unload command failed.
Failing Item: Failing Item:
v FFC_994 v FFC_995
v FFC_B88 v MEDIA
v SOFTWARE
995-140 995-140
994-721 994-721 Explanation: The Mode Select command failed.
Explanation: A device timeout error occurred. Failing Item:
Failing Item: v FFC_995
v FFC_994
v FFC_B88 995-150 995-150
v SOFTWARE Explanation: The Test Unit Ready command failed.
Failing Item:
994-722 994-722
v FFC_995
Explanation: A device timeout error occurred. v MEDIA
Failing Item:
v FFC_994 995-160 995-160
v FFC_B88 Explanation: The Send Diagnostic command failed.
v SOFTWARE
Failing Item:
v FFC_995
994-723 994-723
v MEDIA
Explanation: A device timeout error occurred.
Failing Item: 995-169 995-169
v FFC_994 Explanation: The Send Diagnostic command failed.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_995
v MEDIA
995-110 995-110
Explanation: The Reserve command failed. 995-170 995-170
Failing Item: Explanation: The Read, Write and Compare test failed.
v FFC_995
Failing Item:
v FFC_995
995-120 995-120
v FFC_B88
Explanation: The Inquiry command failed. v MEDIA
Failing Item:
v FFC_995 995-180 995-180
Explanation: The Load command failed.
995-130 995-130
Failing Item:
Explanation: The Load command failed. v FFC_995
Failing Item: v MEDIA
v FFC_995
v MEDIA

832 Service request numbers

 995-185 • 995-415

995-185 995-185 995-310 995-310

Explanation: The Unload command failed. Explanation: SCSI adapter configuration failed.
Failing Item: Failing Item:
v FFC_995 v FFC_B88
v MEDIA v FFC_995
v SOFTWARE
995-190 995-190
Explanation: The Mode Select command failed. 995-320 995-320

Failing Item: Explanation: Error log analysis indicates a failure.

v FFC_995 Failing Item:
v FFC_995
995-200 995-200 v MEDIA
Explanation: The Test Unit Ready command failed.
995-411 995-411
Failing Item:
v FFC_995 Explanation: A reservation conflict occurred.
v MEDIA Failing Item:
v FFC_995
995-210 995-210 v FFC_B88
Explanation: The device configuration failed. v SOFTWARE

Failing Item:
995-412 995-412
v FFC_995
v FFC_B88 Explanation: A reservation conflict occurred.
Failing Item:
995-220 995-220 v FFC_995
Explanation: The Release command failed. v FFC_B88
v SOFTWARE
Failing Item:
v FFC_995
995-413 995-413

995-230 995-230 Explanation: A reservation conflict occurred.

Explanation: The Request Sense command failed. Failing Item:

v FFC_995
Failing Item:
v FFC_B88
v FFC_995
v SOFTWARE

995-240 995-240
995-414 995-414
Explanation: The Openx command failed.
Explanation: A reservation conflict occurred.
Failing Item:
Failing Item:
v FFC_995
v FFC_995
v FFC_B88
995-300 995-300
v SOFTWARE
Explanation: The device configuration failed.
Failing Item: 995-415 995-415
v FFC_995
Explanation: A reservation conflict occurred.
v SOFTWARE
Failing Item:
v FFC_995

Service request numbers 833

995-416 • 995-515

v FFC_B88
995-422 995-422
v SOFTWARE
Explanation: A reservation conflict occurred.

995-416 995-416 Failing Item:

v FFC_995
Explanation: A reservation conflict occurred.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_995
v FFC_B88
995-423 995-423
v SOFTWARE
Explanation: A reservation conflict occurred.

995-417 995-417 Failing Item:

v FFC_995
Explanation: A reservation conflict occurred.
v FFC_B88
Failing Item:
v SOFTWARE
v FFC_995
v FFC_B88
995-511 995-511
v SOFTWARE
Explanation: The drive returned bad or non-extended
sense data.
995-418 995-418
Failing Item:
Explanation: A reservation conflict occurred.
v FFC_995
Failing Item: v FFC_B88
v FFC_995
v FFC_B88 995-512 995-512
v SOFTWARE
Explanation: The drive returned bad or non-extended
sense data.
995-419 995-419
Failing Item:
Explanation: A reservation conflict occurred. v FFC_995
Failing Item: v FFC_B88
v FFC_995
v FFC_B88 995-513 995-513
v SOFTWARE Explanation: The drive returned bad or non-extended
sense data.
995-420 995-420 Failing Item:
Explanation: A reservation conflict occurred. v FFC_995
Failing Item: v FFC_B88
v FFC_995
v FFC_B88 995-514 995-514

v SOFTWARE Explanation: The drive returned bad or non-extended

sense data.
995-421 995-421 Failing Item:
Explanation: A reservation conflict occurred. v FFC_995
v FFC_B88
Failing Item:
v FFC_995
995-515 995-515
v FFC_B88
v SOFTWARE Explanation: The drive returned bad or non-extended
sense data.
Failing Item:

834 Service request numbers

 995-516 • 995-614

v FFC_995
995-522 995-522
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
995-516 995-516
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_995
sense data.
v FFC_B88
Failing Item:
v FFC_995
995-523 995-523
v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
995-517 995-517
Failing Item:
Explanation: The drive returned bad or non-extended
v FFC_995
sense data.
v FFC_B88
Failing Item:
v FFC_995
995-611 995-611
v FFC_B88
Explanation: An adapter or bus I/O error occurred.

995-518 995-518 Failing Item:

v FFC_995
Explanation: The drive returned bad or non-extended
sense data. v FFC_B88
v SOFTWARE
Failing Item:
v FFC_995
995-612 995-612
v FFC_B88
Explanation: An adapter or bus I/O error occurred.
995-519 995-519 Failing Item:
Explanation: The drive returned bad or non-extended v FFC_995
sense data. v FFC_B88
Failing Item: v SOFTWARE
v FFC_995
v FFC_B88 995-613 995-613
Explanation: An adapter or bus I/O error occurred.
995-520 995-520 Failing Item:
Explanation: The drive returned bad or non-extended v FFC_995
sense data. v FFC_B88
Failing Item: v SOFTWARE
v FFC_995
v FFC_B88 995-614 995-614
Explanation: An adapter or bus I/O error occurred.
995-521 995-521
Failing Item:
Explanation: The drive returned bad or non-extended v FFC_995
sense data.
v FFC_B88
Failing Item: v SOFTWARE
v FFC_995
v FFC_B88

Service request numbers 835

995-615 • 995-713

995-615 995-615 995-621 995-621

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_995 v FFC_995
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

995-616 995-616 995-622 995-622

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_995 v FFC_995
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

995-617 995-617 995-623 995-623

Explanation: An adapter or bus I/O error occurred. Explanation: An adapter or bus I/O error occurred.
Failing Item: Failing Item:
v FFC_995 v FFC_995
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

995-618 995-618 995-711 995-711

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_995 v FFC_995
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

995-619 995-619 995-712 995-712

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_995 v FFC_995
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

995-620 995-620 995-713 995-713

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_995 v FFC_995
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

836 Service request numbers

 995-714 • 998-130

995-714 995-714 995-720 995-720

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_995 v FFC_995
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

995-715 995-715 995-721 995-721

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_995 v FFC_995
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

995-716 995-716 995-722 995-722

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_995 v FFC_995
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

995-717 995-717 995-723 995-723

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_995 v FFC_995
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

995-718 995-718 998-110 998-110

Explanation: A device timeout error occurred. Explanation: The Reserve command failed.
Failing Item: Failing Item:
v FFC_995 v FFC_998
v FFC_B88
v SOFTWARE 998-120 998-120
Explanation: The Inquiry command failed.
995-719 995-719
Failing Item:
Explanation: A device timeout error occurred. v FFC_998
Failing Item:
v FFC_995 998-130 998-130
v FFC_B88 Explanation: The Load command failed.
v SOFTWARE
Failing Item:
v FFC_998
v MEDIA

Service request numbers 837

998-135 • 998-300

998-135 998-135 998-185 998-185

Explanation: The Unload command failed. Explanation: The Unload command failed.
Failing Item: Failing Item:
v FFC_998 v FFC_998
v MEDIA v MEDIA

998-140 998-140 998-190 998-190

Explanation: The Mode Select command failed. Explanation: The Mode Select command failed.
Failing Item: Failing Item:
v FFC_998 v FFC_998

998-150 998-150 998-200 998-200

Explanation: The Test Unit Ready command failed. Explanation: The Test Unit Ready command failed.
Failing Item: Failing Item:
v FFC_998 v FFC_998
v MEDIA v MEDIA

998-160 998-160 998-210 998-210

Explanation: The Send Diagnostic command failed. Explanation: The device configuration failed.
Failing Item: Failing Item:
v FFC_998 v FFC_998
v MEDIA v FFC_B88

998-169 998-169 998-220 998-220

Explanation: The Send Diagnostic command failed. Explanation: The Release command failed.
Failing Item: Failing Item:
v FFC_998 v FFC_998
v MEDIA
998-230 998-230
998-170 998-170 Explanation: The Request Sense command failed.
Explanation: The Read, Write and Compare test failed. Failing Item:
Failing Item: v FFC_998
v FFC_998
v FFC_B88 998-240 998-240
v MEDIA Explanation: The Openx command failed.
Failing Item:
998-180 998-180
v FFC_995
Explanation: The Load command failed.
Failing Item: 998-300 998-300
v FFC_998 Explanation: The device configuration failed.
v MEDIA
Failing Item:
v FFC_995
v SOFTWARE

838 Service request numbers

 998-310 • 998-421

v FFC_B88
998-310 998-310
v SOFTWARE
Explanation: SCSI adapter configuration failed.
Failing Item: 998-416 998-416
v FFC_B88
Explanation: A reservation conflict occurred.
v FFC_995
Failing Item:
v SOFTWARE
v FFC_998
v FFC_B88
998-320 998-320
v SOFTWARE
Explanation: Error log analysis indicates a failure.
Failing Item: 998-417 998-417
v FFC_995
Explanation: A reservation conflict occurred.
v MEDIA
Failing Item:
v FFC_998
998-411 998-411
v FFC_B88
Explanation: A reservation conflict occurred.
v SOFTWARE
Failing Item:
v FFC_998 998-418 998-418
v FFC_B88
Explanation: A reservation conflict occurred.
v SOFTWARE
Failing Item:
v FFC_998
998-412 998-412
v FFC_B88
Explanation: A reservation conflict occurred.
v SOFTWARE
Failing Item:
v FFC_998 998-419 998-419
v FFC_B88
Explanation: A reservation conflict occurred.
v SOFTWARE
Failing Item:
v FFC_998
998-413 998-413
v FFC_B88
Explanation: A reservation conflict occurred.
v SOFTWARE
Failing Item:
v FFC_998 998-420 998-420
v FFC_B88
Explanation: A reservation conflict occurred.
v SOFTWARE
Failing Item:
v FFC_998
998-414 998-414
v FFC_B88
Explanation: A reservation conflict occurred.
v SOFTWARE
Failing Item:
v FFC_998 998-421 998-421
v FFC_B88
Explanation: A reservation conflict occurred.
v SOFTWARE
Failing Item:
v FFC_998
998-415 998-415
v FFC_B88
Explanation: A reservation conflict occurred.
v SOFTWARE
Failing Item:
v FFC_998

Service request numbers 839

998-422 • 998-521

v FFC_998
998-422 998-422
v FFC_B88
Explanation: A reservation conflict occurred.
Failing Item: 998-516 998-516
v FFC_998
Explanation: The drive returned bad or non-extended
v FFC_B88 sense data.
v SOFTWARE
Failing Item:
v FFC_998
998-423 998-423
v FFC_B88
Explanation: A reservation conflict occurred.
Failing Item: 998-517 998-517
v FFC_998 Explanation: The drive returned bad or non-extended
v FFC_B88 sense data.
v SOFTWARE Failing Item:
v FFC_998
998-511 998-511 v FFC_B88
Explanation: The drive returned bad or non-extended
sense data. 998-518 998-518
Failing Item: Explanation: The drive returned bad or non-extended
v FFC_998 sense data.
v FFC_B88 Failing Item:
v FFC_998
998-512 998-512 v FFC_B88
Explanation: The drive returned bad or non-extended
sense data. 998-519 998-519
Failing Item: Explanation: The drive returned bad or non-extended
v FFC_998 sense data.
v FFC_B88 Failing Item:
v FFC_998
998-513 998-513 v FFC_B88
Explanation: The drive returned bad or non-extended
sense data. 998-520 998-520
Failing Item: Explanation: The drive returned bad or non-extended
v FFC_998 sense data.
v FFC_B88 Failing Item:
v FFC_998
998-514 998-514 v FFC_B88
Explanation: The drive returned bad or non-extended
sense data. 998-521 998-521
Failing Item: Explanation: The drive returned bad or non-extended
v FFC_998 sense data.
v FFC_B88 Failing Item:
v FFC_998
998-515 998-515 v FFC_B88
Explanation: The drive returned bad or non-extended
sense data.
Failing Item:

840 Service request numbers

 998-522 • 998-620

998-522 998-522 998-615 998-615

Explanation: The drive returned bad or non-extended Explanation: An adapter or bus I/O error occurred.
sense data.
Failing Item:
Failing Item: v FFC_998
v FFC_998 v FFC_B88
v FFC_B88 v SOFTWARE

998-523 998-523 998-616 998-616

Explanation: The drive returned bad or non-extended Explanation: An adapter or bus I/O error occurred.
sense data.
Failing Item:
Failing Item:
v FFC_998
v FFC_998
v FFC_B88
v FFC_B88
v SOFTWARE

998-611 998-611
998-617 998-617
Explanation: An adapter or bus I/O error occurred.
Explanation: An adapter or bus I/O error occurred.
Failing Item:
Failing Item:
v FFC_998
v FFC_998
v FFC_B88
v FFC_B88
v SOFTWARE
v SOFTWARE

998-612 998-612
998-618 998-618
Explanation: An adapter or bus I/O error occurred.
Explanation: An adapter or bus I/O error occurred.
Failing Item:
Failing Item:
v FFC_998
v FFC_998
v FFC_B88
v FFC_B88
v SOFTWARE
v SOFTWARE

998-613 998-613
998-619 998-619
Explanation: An adapter or bus I/O error occurred.
Explanation: An adapter or bus I/O error occurred.
Failing Item:
Failing Item:
v FFC_998
v FFC_998
v FFC_B88
v FFC_B88
v SOFTWARE
v SOFTWARE

998-614 998-614
998-620 998-620
Explanation: An adapter or bus I/O error occurred.
Explanation: An adapter or bus I/O error occurred.
Failing Item:
Failing Item:
v FFC_998
v FFC_998
v FFC_B88
v FFC_B88
v SOFTWARE
v SOFTWARE

Service request numbers 841

998-621 • 998-719

998-621 998-621 998-714 998-714

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_998 v FFC_998
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

998-622 998-622 998-715 998-715

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_998 v FFC_998
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

998-623 998-623 998-716 998-716

Explanation: An adapter or bus I/O error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_998 v FFC_998
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

998-711 998-711 998-717 998-717

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_998 v FFC_998
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

998-712 998-712 998-718 998-718

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_998 v FFC_998
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

998-713 998-713 998-719 998-719

Explanation: A device timeout error occurred. Explanation: A device timeout error occurred.
Failing Item: Failing Item:
v FFC_998 v FFC_998
v FFC_B88 v FFC_B88
v SOFTWARE v SOFTWARE

842 Service request numbers

 998-720 • 803-XXXX

998-720 998-720 801-XXXX 801-XXXX

Explanation: A device timeout error occurred. Explanation: No LED value could be determined for
the missing resource.
Failing Item:
v FFC_998 Response: Note: To obtain the FRU substitute the last
three or four digits of the SRN following the dash (-)
v FFC_B88
for xxxx . (The substituted xxxx is the FRU). Use
v SOFTWARE MAP0210 : General problem resolution.
Failing Item:
998-721 998-721
v FFC_E10
Explanation: A device timeout error occurred. v FFC_227
Failing Item:
v FFC_998 802-2592 802-2592
v FFC_B88 Explanation: The DVD-ROM that was previously
v SOFTWARE installed was not detected.
Failing Item:
998-722 998-722 v FFC_2592
Explanation: A device timeout error occurred. v FFC_199
Failing Item: v FFC_E10
v FFC_998 v FFC_227
v FFC_B88
v SOFTWARE 802-XXXX 802-XXXX
Explanation: The diagnostics did not detect an
998-723 998-723 installed resource.

Explanation: A device timeout error occurred. Response: Note: To obtain the FRU substitute the last
three or four digits of the SRN following the dash (-)
Failing Item: for xxxx . (The substituted xxxx is the FRU) . Use
v FFC_998 MAP0210 : General problem resolution.
v FFC_B88 Failing Item:
v SOFTWARE v FFC_E10
v FFC_227
9CC-1XX 9CC-1XX
Explanation: I/O Error on PCI bus. 803-XXXX 803-XXXX

Response: Refer to the Bus SRN to FRU Reference Explanation: A software error occurred while running
Table in the system unit's service guide. Note: xx the diagnostics which could be caused by either
represents the last 2 digits of the SRN. hardware or software.
Response: Note: This SRN can also occur if the
9CC-XXX 9CC-XXX filesystem is full, particularly in the / , /var , or /tmp
directories (verify using the df command at the AIX
Explanation: I/O Bus Data, Address Parity Error, or prompt, make sure %Used is 90% or less for each file
Time-out error. system). Run standalone diagnostics. If you get a
Response: Note: xxx represents the last 3 digits of the different SRN, use it in place of the original SRN. If
SRN. Use MAP0210 : General problem resolution. you get the same SRN, use the last three or four digits
of the 803- xxx(x) as the FRU and use general problem
Failing Item: resolution. If you get no error from the standalone
v XXX diagnostics, you may have a problem with the
v FFC_2C9 software, contact your support center. Note: xxxx
corresponds to the last three or four digits of the SRN.
If your 803- xxx(x) SRN is not listed, substitute the last
three or four digits of the SRN after the dash (-) for
xxx(x) , then proceed to the FRU list using the
substituted digits as your FRU.

Service request numbers 843

832-XXXX • 950-2515

832-XXXX 832-XXXX 950-2505 950-2505

Explanation: I/O bridge/device internal error Explanation: Missing options resolution for PCI-X266
Planar 3 GB SAS RAID adapter.
Response: Note: xxxx represents the last 3 or 4 digits
of the SRN after the dash (-). Use MAP0210 : General Response: Use MAP0291 : Missing device or bus
problem resolution. problem resolution, located in your host system service
guide.
833-XXXX 833-XXXX Failing Item:
Explanation: PCI device address parity error, PCI v FFC_2505
device data parity error, or PCI device abort error. The v FFC_2502
diagnostics screen indicates the actual error.
Response: Note: xxxx represents the last 3 or 4 digits 950-2512 950-2512
of the SRN after the dash (-). Use MAP0210 : General
Explanation: Missing options resolution for PCI-X
problem resolution.
DDR Quad Channel U320 SCSI RAID
Failing Item:
Response: Use MAP0291 : Missing device or bus
v FFC_296 problem resolution.
v FFC_2C9
Failing Item:
v FFC_2512
950-2502 950-2502
v FFC_221
Explanation: Missing options resolution for PCI-X266
Planar 3GB SAS Adapter.
950-2513 950-2513
Response: Use MAP0291 : Missing device or bus
Explanation: Missing options resolution for PCI-X
problem resolution.
DDR Quad Channel U320 SCSI RAID Adapter.
Failing Item:
Response: Use MAP0291 : Missing device or bus
v FFC_2502 problem resolution.
v FFC_221
Failing Item:
v FFC_2513
950-2503 950-2503
v FFC_221
Explanation: Missing options resolution for PCI-X266
Planar 3GB SAS RAID Adapter.
950-2514 950-2514
Response: Use MAP0291 : Missing device or bus
Explanation: Missing options resolution for PCI-X
problem resolution.
DDR Dual Channel U320 SCSI
Failing Item:
Response: Use MAP0291 : Missing device or bus
v FFC_2503 problem resolution.
v FFC_221
Failing Item:
v FFC_2514
950-2504 950-2504
v FFC_221
Explanation: Missing options resolution for PCI
Express x1 Auxiliary cache adapter.
950-2515 950-2515
Response: Use MAP0291 : Missing device or bus
Explanation: Missing options resolution for PCI-X266
problem resolution, located in your host system service
Ext Dual-x4 3 GB SAS adapter.
guide.
Response: Use MAP0291 : Missing device or bus
Failing Item:
problem resolution, located in your host system service
v FFC_2504 guide.
v FFC_221
Failing Item:
v FFC_2515

844 Service request numbers

 950-2516 • 950-2527

950-2516 950-2516 950-2522 950-2522

Explanation: Missing options resolution for PCI Explanation: Missing options resolution for PCI-x
Express x8 Ext Dual-x4 3GB SAS Adapter Dual Channel Ultra320 SCSI Adapter.
Response: Use MAP0291 : Missing device or bus Response: Use MAP0291 : Missing device or bus
problem resolution, located in your host system service problem resolution.
guide.
Failing Item:
Failing Item: v FFC_2522
v FFC_2516 v FFC_221

950-2517 950-2517 950-2523 950-2523

Explanation: Missing options resolution for PCI-X266 Explanation: Missing options resolution for PCI-X
Ext Dual-x4 3 GB SAS RAID adapter. Dual Channel Ultra320 SCSI Adapter.
Response: Use MAP0291 : Missing device or bus Response: Use MAP0291 : Missing device or bus
problem resolution, located in your host system service problem resolution.
guide.
Failing Item:
Failing Item:
v FFC_2523
v FFC_2517
v FFC_221

950-2518 950-2518
950-2524 950-2524
Explanation: Missing options resolution for PCI
Explanation: Missing options resolution for PCI-X
Express x8 Ext Dual-x4 3Gb SAS Adapter
Dual Channel Ultra320 SCSI Adapter.
Response: Use MAP0291 : Missing device or bus
Response: Use MAP0291 : Missing device or bus
problem resolution, located in your host system service
problem resolution.
guide.
Failing Item:
Failing Item:
v FFC_2524
v FFC_2518

950-2525 950-2525
950-2519 950-2519
Explanation: Missing options resolution for PCI-X
Explanation: Missing options resolution for PCI-X266
Dual Channel Ultra320 SCSI Adapter.
Ext Tri-x4 3Gb SAS RAID Adapter
Response: Use MAP0291 : Missing device or bus
Response: Use MAP0291 : Missing device or bus
problem resolution.
problem resolution, located in your host system service
guide. Failing Item:
Failing Item: v FFC_2525
v FFC_2519 v FFC_2524

950-251D 950-251D 950-2527 950-2527

Explanation: Missing options resolution for PCI-X266 Explanation: Missing options resolution for PCI-X
Ext Tri-x4 3Gb SAS RAID Adapter Dual Channel Ultra320 SCSI Adapter.

Response: Use MAP0291 : Missing device or bus Response: Use MAP0291 : Missing device or bus
problem resolution, located in your host system service problem resolution.
guide. Failing Item:
Failing Item: v FFC_2527
v FFC_251D v FFC_221

Service request numbers 845

950-2528 • A01-00X

950-2528 950-2528 950-2D14 950-2D14

Explanation: Missing options resolution for PCI-X Explanation: Missing options resolution for PCI
Dual Channel U320 SCSI Adapter. Express x8 Planar 3Gb SAS Adapter
Response: Use MAP0291 : Missing device or bus Response: Use MAP0291 : Missing device or bus
problem resolution. problem resolution, located in your host system service
guide.
Failing Item:
v FFC_2528 Failing Item:
v FFC_221 v FFC_2D14

950-2529 950-2529 950-2D15 950-2D15

Explanation: Missing options resolution for PCI-X Explanation: Missing options resolution for PCI
Dual Channel U320 SCSI RAID Adapter. Express x8 Planar 3Gb SAS RAID Adapter

Response: Use MAP0291 : Missing device or bus Response: Use MAP0291 : Missing device or bus
problem resolution. problem resolution, located in your host system service
guide.
Failing Item:
Failing Item:
v FFC_2529
v FFC_2D15
v FFC_221

950-XXXX 950-XXXX
950-252B 950-252B
Explanation: The device does not respond.
Explanation: Missing options resolution for PCI-X
DDR Dual Channel U320 SCSI Response: Use MAP0291 : Missing device or bus
problem resolution. Note: xxxx corresponds to the last
Response: Use MAP0291 : Missing device or bus
three or four digits of the SRN after the dash (-). If
problem resolution.
your 950- xxxx SRN is not listed, substitute the last
Failing Item: three or four digits of the SRN for xxxx .
v FFC_252B Failing Item:
v FFC_221 v FFC_XXXX
v FFC_B88
950-252D 950-252D v FFC_190
Explanation: Missing options resolution for PCI-X v FFC_152
DDR Dual Channel U320 SCSI
Response: Use MAP0291 : Missing device or bus A00-FF0 A00-FF0
problem resolution.
Explanation: Error log analysis is unable to determine
Failing Item: the error. The error log indicates the following physical
v FFC_252D FRU locations as the probable causes.

v FFC_221 Response: Use MAP0230 : Platform error problem

resolution.
950-2D0B 950-2D0B
A01-00X A01-00X
Explanation: Missing options resolution for PCI-X266
Ext Tri-x4 3Gb SAS RAID Adapter Explanation: Error log analysis indicates an error
detected by the CPU, but the failure could not be
Response: Use MAP0291 : Missing device or bus isolated.
problem resolution, located in your host system service
guide. Response: Use MAP0230 : Platform error problem
resolution.
Failing Item:
v FFC_2D0B

846 Service request numbers

 A01-01X • A02-08X

Response: Use MAP0230 : Platform error problem

A01-01X A01-01X
resolution.
Explanation: CPU internal error.
Response: Use MAP0230 : Platform error problem A02-01X A02-01X
resolution.
Explanation: Uncorrectable Memory Error.
Response: Use MAP0230 : Platform error problem
A01-02X A01-02X
resolution.
Explanation: CPU internal cache or cache controller
error.
A02-02X A02-02X
Response: Use MAP0230 : Platform error problem
Explanation: ECC correctable error.
resolution.
Response: Use MAP0230 : Platform error problem
resolution.
A01-03X A01-03X
Explanation: External cache parity or multi-bit ECC
A02-03X A02-03X
error.
Explanation: Correctable error threshold exceeded.
Response: Use MAP0230 : Platform error problem
resolution. Response: Use MAP0230 : Platform error problem
resolution.
A01-04X A01-04X
A02-04X A02-04X
Explanation: External cache ECC single-bit error.
Explanation: Memory Control subsystem internal
Response: Use MAP0230 : Platform error problem
error.
resolution.
Response: Use MAP0230 : Platform error problem
resolution.
A01-05X A01-05X
Explanation: System bus time-out error.
A02-05X A02-05X
Response: Use MAP0230 : Platform error problem
Explanation: Memory Address Error (invalid address
resolution.
or access attempt).
Response: Use MAP0230 : Platform error problem
A01-06X A01-06X
resolution.
Explanation: Time-out error waiting for I/O.
Response: Use MAP0230 : Platform error problem A02-06X A02-06X
resolution.
Explanation: Memory Data error (Bad data going to
memory).
A01-07X A01-07X
Response: Use MAP0230 : Platform error problem
Explanation: System bus parity error. resolution.
Response: Use MAP0230 : Platform error problem
resolution. A02-07X A02-07X
Explanation: Memory bus/switch internal error.
A01-08X A01-08X
Response: Use MAP0230 : Platform error problem
Explanation: System bus protocol/transfer error. resolution.
Response: Use MAP0230 : Platform error problem
resolution. A02-08X A02-08X
Explanation: Memory time-out error.
A02-00X A02-00X
Response: Use MAP0230 : Platform error problem
Explanation: Error log analysis indicates an error resolution.
detected by the memory controller, but the failure
could not be isolated.

Service request numbers 847

A02-09X • A03-09X

A02-09X A02-09X A03-01X A03-01X

Explanation: System bus parity error. Explanation: I/O Bus Address parity error.
Response: Use MAP0230 : Platform error problem Response: Use MAP0230 : Platform error problem
resolution. resolution.

A02-10X A02-10X A03-02X A03-02X

Explanation: System bus time-out error. Explanation: I/O Bus Data parity error.
Response: Use MAP0230 : Platform error problem Response: Use MAP0230 : Platform error problem
resolution. resolution.

A02-11X A02-11X A03-03X A03-03X

Explanation: System bus protocol/transfer error. Explanation: I/O bridge/device time-out, access or
other error.
Response: Use MAP0230 : Platform error problem
resolution. Response: Use MAP0230 : Platform error problem
resolution.
A02-12X A02-12X
A03-04X A03-04X
Explanation: I/O Host Bridge time-out error.
Explanation: I/O bridge/device internal error.
Response: Use MAP0230 : Platform error problem
resolution. Response: Use MAP0230 : Platform error problem
resolution.
A02-13X A02-13X
A03-05X A03-05X
Explanation: I/O Host Bridge address/data parity
error. Explanation: I/O Error on non-PCI bus.
Response: Use MAP0230 : Platform error problem Response: Use MAP0230 : Platform error problem
resolution. resolution.

A02-15X A02-15X A03-06X A03-06X

Explanation: System support function error. Explanation: Mezzanine bus address parity error.
Response: Use MAP0230 : Platform error problem Response: Use MAP0230 : Platform error problem
resolution. resolution.

A02-16X A02-16X A03-07X A03-07X

Explanation: System bus internal hardware/switch Explanation: System bus address parity error.
error.
Response: Use MAP0230 : Platform error problem
Response: Use MAP0230 : Platform error problem resolution.
resolution.
A03-08X A03-08X
A03-00X A03-00X
Explanation: Mezzanine bus data parity error.
Explanation: Error log analysis indicates an error
Response: Use MAP0230 : Platform error problem
detected by the I/O device, but the failure could not be
resolution.
isolated.
Response: Use MAP0230 : Platform error problem
A03-09X A03-09X
resolution.
Explanation: System bus data parity error.
Response: Use MAP0230 : Platform error problem
resolution.

848 Service request numbers

 A03-10X • A05-06X

A03-10X A03-10X A05-01X A05-01X

Explanation: Mezzanine bus time-out, transfer or Explanation: Sensor indicates a fan has failed.
protocol error.
Response: Use MAP0230 : Platform error problem
Response: Use MAP0230 : Platform error problem resolution.
resolution.
A05-02X A05-02X
A03-11X A03-11X
Explanation: System shutdown due to a fan failure.
Explanation: System bus time-out error.
Response: Use MAP0230 : Platform error problem
Response: Use MAP0230 : Platform error problem resolution.
resolution.
A05-03X A05-03X
A03-12X A03-12X
Explanation: Sensor indicates a voltage outside
Explanation: Error on System bus. normal range.
Response: Use MAP0230 : Platform error problem Response: Use Power problem isolation for your
resolution. system.

A03-13X A03-13X A05-04X A05-04X

Explanation: I/O Expansion bus parity error. Explanation: System shutdown due to voltage outside
normal range.
Response: Use MAP0230 : Platform error problem
resolution. Response: Use Power problem isolation for your
system.
A03-14X A03-14X
A05-05X A05-05X
Explanation: I/O Expansion bus time-out error.
Explanation: Sensor indicates an abnormally high
Response: Use MAP0230 : Platform error problem
internal temperature.
resolution.
Response: Verify that:
A03-15X A03-15X 1. The room ambient temperature is within the system
operating environment.
Explanation: I/O Expansion bus connection failure.
2. There is unrestricted air flow around the system.
Response: Use MAP0230 : Platform error problem 3. All system covers are closed.
resolution.
4. There are no fan failures.

A03-16X A03-16X If none of these problems exist, then proceed with

MAP0230 : Platform error problem resolution.
Explanation: I/O Expansion unit not in an operating
state.
A05-06X A05-06X
Response: Use MAP0230 : Platform error problem
resolution. Explanation: System shutdown due to abnormally
high internal temperature.
A05-00X A05-00X Response: Verify that:
Explanation: Error log analysis indicates an 1. The room ambient temperature is within the system
environmental and power warning, but the failure operating environment.
could not be isolated. 2. There is unrestricted air flow around the system.
Response: Use MAP0230 : Platform error problem 3. All system covers are closed.
resolution. 4. There are no fan failures.

If none of these problems exist, then proceed with

MAP0230 : Platform error problem resolution.

Service request numbers 849

A05-07X • A0D-04X

v All system covers are closed.

A05-07X A05-07X
Explanation: Sensor indicates a power supply has If all conditions are met, then use MAP0230 : Platform
failed. error problem resolution.
Response: Use MAP0230 : Platform error problem
resolution. A05-22X A05-22X
Explanation: System shutdown due to over
A05-08X A05-08X temperature and fan failure.
Explanation: System shutdown due to power supply Response: Use MAP0230 : Platform error problem
failure. resolution.
Response: Use MAP0230 : Platform error problem
resolution. A05-24X A05-24X
Explanation: Power fault specifically due to internal
A05-09X A05-09X battery failure.
Explanation: Sensor detected a FRU that has failed. Response: Use MAP0230 : Platform error problem
resolution.
Response: Use MAP0230 : Platform error problem
resolution.
A0D-00X A0D-00X
A05-10X A05-10X Explanation: Error log analysis indicates an error
detected by the service processor, but the failure could
Explanation: System shutdown due to FRU that has
not be isolated.
failed.
Response: Use MAP0230 : Platform error problem
Response: Use MAP0230 : Platform error problem
resolution.
resolution.

A0D-01X A0D-01X
A05-14X A05-14X
Explanation: Description: Time-out communication
Explanation: System shutdown due to power fault
response from service processor.
with an unspecified cause.
Response: Use MAP0230 : Platform error problem
Response: Use MAP0230 : Platform error problem
resolution. Note: Ensure that the system IPLROS and
resolution.
service processor are at the latest firmware level before
removing any parts from the system.
A05-16X A05-16X
Explanation: System shutdown due to internal power A0D-02X A0D-02X
supply failure.
Explanation: I/O (I2C) general bus error.
Response: Use MAP0230 : Platform error problem
Response: Use MAP0230 : Platform error problem
resolution.
resolution. Note: If you are servicing a 9076/Nxx
system, go to the service processor Error Log (SVP).
A05-19X A05-19X
Explanation: System shutdown due to Fan failure. A0D-03X A0D-03X
Response: Use MAP0230 : Platform error problem Explanation: Secondary I/O (I2C) general bus error.
resolution.
Response: Use MAP0230 : Platform error problem
resolution.
A05-21X A05-21X
Explanation: System shutdown due to over A0D-04X A0D-04X
temperature condition.
Explanation: Internal service processor memory error.
Response: Verify the following:
Response: Use MAP0230 : Platform error problem
v The room ambient temperature is within the system resolution.
operating environment.
v There is unrestricted air flow around the system.

850 Service request numbers

 A0D-05X • A0D-23X

A0D-05X A0D-05X A0D-13X A0D-13X

Explanation: Service processor error accessing special Explanation: Service processor error accessing thermal
registers. sensor.
Response: Use MAP0230 : Platform error problem Response: Use MAP0230 : Platform error problem
resolution. resolution. Note: If you are servicing a 9076/Nxx
system, go to the service processor Error Log (SVP).
A0D-06X A0D-06X
A0D-14X A0D-14X
Explanation: Service processor reports unknown
communication error. Explanation: Service processor error accessing voltage
sensor.
Response: Use MAP0230 : Platform error problem
resolution. Response: Use MAP0230 : Platform error problem
resolution. Note: If you are servicing a 9076/Nxx
system, go to the service processor Error Log (SVP).
A0D-07X A0D-07X
Explanation: Internal service processor firmware error
A0D-17X A0D-17X
or incorrect version.
Explanation: Service processor error accessing serial
Response: Use MAP0230 : Platform error problem
port.
resolution.
Response: Use MAP0230 : Platform error problem
resolution.
A0D-08X A0D-08X
Explanation: Other internal service processor
A0D-18X A0D-18X
hardware error.
Explanation: Service processor detected NVRAM
Response: Use MAP0230 : Platform error problem
error.
resolution.
Response: Use MAP0230 : Platform error problem
resolution.
A0D-09X A0D-09X
Explanation: Service processor error accessing vital
A0D-19X A0D-19X
product data EEPROM.
Explanation: Service processor error accessing real
Response: Use MAP0230 : Platform error problem
time clock/time-of-day clock.
resolution.
Response: Use MAP0230 : Platform error problem
resolution.
A0D-10X A0D-10X
Explanation: Service processor error accessing
A0D-20X A0D-20X
operator panel.
Explanation: Service processor error accessing scan
Response: Use MAP0230 : Platform error problem
controller/hardware.
resolution.
Response: Use MAP0230 : Platform error problem
resolution.
A0D-11X A0D-11X
Explanation: Service processor error accessing power
A0D-21X A0D-21X
controller.
Explanation: Service processor detected error with
Response: Use MAP0230 : Platform error problem
time-of-day clock backup battery.
resolution.
Response: Use MAP0230 : Platform error problem
resolution.
A0D-12X A0D-12X
Explanation: Service processor error accessing fan
A0D-23X A0D-23X
sensor.
Explanation: Loss of heart beat from service processor.
Response: Use MAP0230 : Platform error problem
resolution. Response: Use MAP0230 : Platform error problem
resolution.

Service request numbers 851

A0D-24X • A10-200

A0D-24X A0D-24X A0D-35X A0D-35X

Explanation: Service processor detected a surveillance Explanation: Mainstore or Cache IPL Diagnostic Error.
time-out.
Response: Use MAP0230 : Platform error problem
Response: Use MAP0230 : Platform error problem resolution.
resolution.
A0D-36X A0D-36X
A0D-25X A0D-25X
Explanation: Other IPL Diagnostic Error.
Explanation: Power control network general
Response: Use MAP0230 : Platform error problem
connection failure.
resolution.
Response: Use MAP0230 : Platform error problem
resolution.
A0D-37X A0D-37X
Explanation: Clock or PLL Error.
A0D-26X A0D-26X
Response: Use MAP0230 : Platform error problem
Explanation: Power control network node failure.
resolution.
Response: Use MAP0230 : Platform error problem
resolution.
A0D-38X A0D-38X
Explanation: Hardware Scan or Initialization Error.
A0D-29X A0D-29X
Response: Use MAP0230 : Platform error problem
Explanation: Service processor error accessing power
resolution.
control network.
Response: Use MAP0230 : Platform error problem
A0D-39X A0D-39X
resolution.
Explanation: Chip ID Verification Error.
A0D-30X A0D-30X Response: Use MAP0230 : Platform error problem
resolution.
Explanation: Non-supported hardware.
Response: Use MAP0230 : Platform error problem
A0D-40X A0D-40X
resolution.
Explanation: FRU Presence/Detect Error
(Mis-Plugged).
A0D-31X A0D-31X
Response: Use MAP0230 : Platform error problem
Explanation: Error detected while handling an
resolution.
attention/interrupt from the system hardware.
Response: Use MAP0230 : Platform error problem
A10-100 A10-100
resolution.
Explanation: The resource is unavailable due to an
error. System is operating in degraded mode.
A0D-33X A0D-33X
Response: Use MAP0230 : Platform error problem
Explanation: Array of Logic Built in Self Test Error.
resolution.
Response: Use MAP0230 : Platform error problem
resolution.
A10-200 A10-200
Explanation: The resource was marked failed by the
A0D-34X A0D-34X
platform. The system is operating in degraded mode.
Explanation: Wire Test Error.
Response: Use MAP0230 : Platform error problem
Response: Use MAP0230 : Platform error problem resolution.
resolution.

852 Service request numbers

 A10-210 • A11-530

A10-210 A10-210 A11-07X A11-07X

Explanation: The processor has been deconfigured. Explanation: A non-critical error has been detected, a
The system is operating in degraded mode. system bus parity error.
Response: Use MAP0230 : Platform error problem Response: Schedule deferred maintenance. Use
resolution. MAP0230 : Platform error problem resolution.

A11-00X A11-00X A11-08X A11-08X

Explanation: A non-critical error has been detected. Explanation: A non-critical error has been detected, a
Error log analysis indicates an error detected by the system bus protocol/transfer error.
CPU, but the failure could not be isolated.
Response: Schedule deferred maintenance. Use
Response: Use MAP0230 : Platform error problem MAP0230 : Platform error problem resolution.
resolution.
A11-50X A11-50X
A11-01X A11-01X
Explanation: Recoverable errors on resource indicate a
Explanation: A non-critical error has been detected, a trend toward an unrecoverable error. However, the
CPU internal error. resource could not be deconfigured and is still in use.
The system is operating with the potential for an
Response: Schedule deferred maintenance. Use
unrecoverable error.
MAP0230 : Platform error problem resolution.
Response: If repair is not immediately available,
reboot and the resource will be deconfigured. Then
A11-02X A11-02X
operations can continue in a degraded mode. To repair
Explanation: A non-critical error has been detected, a use MAP0230 : Platform error problem resolution.
CPU internal cache or cache controller error.
Response: Schedule deferred maintenance. Use A11-510 A11-510
MAP0230 : Platform error problem resolution.
Explanation: Resource has been deconfigured and is
no longer in use due to a trend toward an
A11-03X A11-03X unrecoverable error.

Explanation: A non-critical error has been detected, an Response: The system is operating in a degraded
external cache parity or multi-bit ECC error. mode. Schedule deferred maintenance. Use MAP0230 :
Platform error problem resolution.
Response: Schedule deferred maintenance. Use
MAP0230 : Platform error problem resolution.
A11-520 A11-520
A11-04X A11-04X Explanation: Recoverable errors on resource indicate a
trend toward an unrecoverable error. However, the
Explanation: A non-critical error has been detected, an resource could not be deconfigured and is still in use.
external cache ECC single-bit error. The system is operating with the potential for an
Response: Schedule deferred maintenance. Use unrecoverable error.
MAP0230 : Platform error problem resolution. Response: Try removing the processes from the failing
processor and retry the deconfiguration; use the ha_star
A11-05X A11-05X -C command. An alternative is reboot, and the
processor will be deconfigured. Then the system can
Explanation: A non-critical error has been detected, a continue in a degraded mode. To repair Use MAP0230 :
system bus time-out error. Platform error problem resolution.
Response: Schedule deferred maintenance. Use
MAP0230 : Platform error problem resolution. A11-530 A11-530
Explanation: Recoverable errors on resource indicate a
A11-06X A11-06X trend toward an unrecoverable error. However, the
Explanation: A non-critical error has been detected, a resource could not be deconfigured and is still in use.
time-out error waiting for an I/O device. The system is operating with the potential for an
unrecoverable error. Run-time processor
Response: Schedule deferred maintenance. Use deconfiguration can be enabled to deconfigure the
MAP0230 : Platform error problem resolution. processor.

Service request numbers 853

A11-540 • A12-07X

Response: To enable run-time processor

A12-00X A12-00X
deconfiguration, use the chdev -a cpuguard=enable -l
sys0 command. Then to retry the deconfiguration, use Explanation: A non-critical error has been detected.
the ha_star -C command. An alternative is reboot, and Error log analysis indicates an error detected by the
the processor will be deconfigured. Then the system memory controller, but the failure could not be isolated.
can continue in a degraded mode. To repair Use
Response: Schedule deferred maintenance. Use
MAP0230 : Platform error problem resolution.
MAP0230 : Platform error problem resolution.

A11-540 A11-540
A12-01X A12-01X
Explanation: Recoverable errors on resource indicate a
Explanation: A non-critical error has been detected, an
trend toward an unrecoverable error. However, the
uncorrectable memory error.
resource could not be deconfigured and is still in use.
The system is operating with the potential for an Response: Schedule deferred maintenance. Use
unrecoverable error. MAP0230 : Platform error problem resolution.
Response: If repair is not immediately available,
reboot and the resource will be deconfigured. Then A12-02X A12-02X
operations can continue in a degraded mode. To repair
use MAP0230 : Platform error problem resolution. Explanation: A non-critical error has been detected, an
ECC correctable error.

A11-550 A11-550 Response: Schedule deferred maintenance. Use

MAP0230 : Platform error problem resolution.
Explanation: Recoverable errors on resource indicate a
trend toward an unrecoverable error. However, the
resource could not be deconfigured and is still in use. A12-03X A12-03X
The system is operating with the potential for an Explanation: A non-critical error has been detected, a
unrecoverable error. correctable error threshold exceeded.
Response: If repair is not immediately available, Response: Schedule deferred maintenance. Use
reboot and the resource will be deconfigured. Then MAP0230 : Platform error problem resolution.
operations can continue in a degraded mode. To repair
use MAP0230 : Platform error problem resolution.
A12-04X A12-04X

A11-560 A11-560 Explanation: A non-critical error has been detected, a

memory control subsystem internal error.
Explanation: Recoverable errors on a resource indicate
a potential for unrecoverable errors. The resource Response: Schedule deferred maintenance. Use
cannot be deconfigured and is still in use. The problem MAP0230 : Platform error problem resolution.
may be corrected by array bit steering.
Response: Use MAP0235: System array self-repair A12-05X A12-05X
problem resolution. Explanation: A non-critical error has been detected, a
memory address error (invalid address or access
A11-570 A11-570 attempt).

Explanation: A processor has been deconfigured due Response: Schedule deferred maintenance. Use
to a trend toward an unrecoverable error. The system is MAP0230 : Platform error problem resolution.
operating in a degraded mode. The problem may be
corrected by array bit steering. A12-06X A12-06X
Response: Use MAP0235: System array self-repair Explanation: A non-critical error has been detected, a
problem resolution. memory data error (bad data going to memory).
Response: Schedule deferred maintenance. Use
A11-580 A11-580 MAP0230 : Platform error problem resolution.
Explanation: Recoverable errors on a processor
indicate a potential for an unrecoverable error. The A12-07X A12-07X
resource cannot be deconfigured and is still in use. The
problem may be corrected by array bit steering. Explanation: A non-critical error has been detected, a
memory bus/switch internal error.
Response: Use MAP0235: System array self-repair
problem resolution. Response: Schedule deferred maintenance. Use

854 Service request numbers

 A12-08X • A13-05X

MAP0230 : Platform error problem resolution. MAP0230 : Platform error problem resolution.

A12-08X A12-08X A12-50X A12-50X

Explanation: A non-critical error has been detected, a Explanation: Recoverable errors on resource indicate a
memory time-out error. trend toward an unrecoverable error. However, the
resource could not be deconfigured and is still in use.
Response: Schedule deferred maintenance. Use
The system is operating with the potential for an
MAP0230 : Platform error problem resolution.
unrecoverable error.
Response: If repair is not immediately available,
A12-09X A12-09X
reboot and the resource will be deconfigured. Then
Explanation: A non-critical error has been detected, a operations can continue in a degraded mode. Use
system bus parity error. MAP0230 : Platform error problem resolution.

Response: Schedule deferred maintenance. Use

MAP0230 : Platform error problem resolution. A13-00X A13-00X
Explanation: A non-critical error has been detected, a
A12-10X A12-10X error log analysis indicates an error detected by the
I/O device, but the failure could not be isolated.
Explanation: A non-critical error has been detected, a
system bus time-out error. Response: Schedule deferred maintenance. Use
MAP0230 : Platform error problem resolution.
Response: Schedule deferred maintenance. Use
MAP0230 : Platform error problem resolution.
A13-01X A13-01X
A12-11X A12-11X Explanation: A non-critical error has been detected, an
I/O bus address parity error.
Explanation: A non-critical error has been detected, a
system bus protocol/transfer error. Response: Schedule deferred maintenance. Use
MAP0230 : Platform error problem resolution.
Response: Schedule deferred maintenance. Use
MAP0230 : Platform error problem resolution.
A13-02X A13-02X
A12-12X A12-12X Explanation: A non-critical error has been detected, an
I/O bus data parity error.
Explanation: A non-critical error has been detected, an
I/O host bridge time-out error. Response: Schedule deferred maintenance. Use
MAP0230 : Platform error problem resolution.
Response: Schedule deferred maintenance. Use
MAP0230 : Platform error problem resolution.
A13-03X A13-03X
A12-13X A12-13X Explanation: A non-critical error has been detected, an
I/O bus time-out, access or other error.
Explanation: A non-critical error has been detected, a
I/O host bridge address/data parity error. Response: Schedule deferred maintenance. Use
MAP0230 : Platform error problem resolution.
Response: Schedule deferred maintenance. Use
MAP0230 : Platform error problem resolution.
A13-04X A13-04X

A12-15X A12-15X Explanation: A non-critical error has been detected, an

I/O bridge/device internal error.
Explanation: A non-critical error has been detected, a
system support function error. Response: Schedule deferred maintenance. Use
MAP0230 : Platform error problem resolution.
Response: Schedule deferred maintenance. Use
MAP0230 : Platform error problem resolution.
A13-05X A13-05X
A12-16X A12-16X Explanation: A non-critical error has been detected, an
I/O error on non-PCI bus.
Explanation: A non-critical error has been detected, a
system bus internal hardware/switch error. Response: Schedule deferred maintenance. Use
MAP0230 : Platform error problem resolution.
Response: Schedule deferred maintenance. Use

Service request numbers 855

A13-06X • A15-05X

A13-06X A13-06X A13-14X A13-14X

Explanation: A non-critical error has been detected, a Explanation: A non-critical error has been detected, an
mezzanine bus address parity error. I/O expansion bus time-out error.
Response: Schedule deferred maintenance. Use Response: Schedule deferred maintenance. Use
MAP0230 : Platform error problem resolution. MAP0230 : Platform error problem resolution.

A13-07X A13-07X A13-15X A13-15X

Explanation: A non-critical error has been detected, a Explanation: A non-critical error has been detected, an
system bus address parity error. I/O expansion bus connection failure.
Response: Schedule deferred maintenance. Use Response: Schedule deferred maintenance. Use
MAP0230 : Platform error problem resolution. MAP0230 : Platform error problem resolution.

A13-08X A13-08X A13-16X A13-16X

Explanation: A non-critical error has been detected, a Explanation: A non-critical error has been detected, an
mezzanine bus data parity error. I/O expansion unit not in an operating state.
Response: Schedule deferred maintenance. Use Response: Schedule deferred maintenance. Use
MAP0230 : Platform error problem resolution. MAP0230 : Platform error problem resolution.

A13-09X A13-09X A13-50X A13-50X

Explanation: A non-critical error has been detected, a Explanation: Recoverable errors on resource indicate a
system bus data parity error. trend toward an unrecoverable error. However, the
resource could not be deconfigured and is still in use.
Response: Schedule deferred maintenance. Use
The system is operating with the potential for an
MAP0230 : Platform error problem resolution.
unrecoverable error.
Response: If repair is not immediately available,
A13-10X A13-10X
reboot and the resource will be deconfigured. Then
Explanation: A non-critical error has been detected, a operations can continue in a degraded mode. To repair
mezzanine bus time-out error. use MAP0230 : Platform error problem resolution.

Response: Schedule deferred maintenance. Use

MAP0230 : Platform error problem resolution. A15-01X A15-01X
Explanation: Sensor indicates a fan is turning too
A13-11X A13-11X slowly.

Explanation: A non-critical error has been detected, a Response: Schedule deferred maintenance. Use
system bus time-out error MAP0230 : Platform error problem resolution.

Response: Schedule deferred maintenance. Use

MAP0230 : Platform error problem resolution. A15-03X A15-03X
Explanation: Description: Sensor indicates a voltage
A13-12X A13-12X outside normal range.

Explanation: A non-critical error has been detected, an Response: Schedule deferred maintenance. Use
error on system bus. MAP0230 : Platform error problem resolution.

Response: Schedule deferred maintenance. Use

MAP0230 : Platform error problem resolution. A15-05X A15-05X
Explanation: Sensor indicates an abnormally high
A13-13X A13-13X internal temperature.
Explanation: A non-critical error has been detected, an Response: Verify that:
I/O expansion bus parity error. 1. The room ambient temperature is within the system
Response: Schedule deferred maintenance. Use operating environment.
MAP0230 : Platform error problem resolution. 2. There is unrestricted air flow around the system.
3. All system covers are closed.

856 Service request numbers

 A15-07X • A15-50X

4. There are no fan failures.

A15-19X A15-19X
If none of these problems exist, then proceed with Explanation: Fan failure.
MAP0230 : Platform error problem resolution.
Response: Schedule deferred maintenance. Use
MAP0230 : Platform error problem resolution.
A15-07X A15-07X
Explanation: Sensor indicates a power supply has A15-20X A15-20X
failed.
Explanation: Non-critical cooling problem, loss of
Response: Schedule deferred maintenance. Use redundant fan.
MAP0230 : Platform error problem resolution.
Response: Schedule deferred maintenance. Use
MAP0230 : Platform error problem resolution.
A15-09X A15-09X
Explanation: Sensor indicates a FRU has failed. A15-21X A15-21X

Response: Schedule deferred maintenance. Use Explanation: Over temperature condition.

MAP0230 : Platform error problem resolution.
Response: Verify the following:
v The room ambient temperature is within the system
A15-11X A15-11X operating environment.
Explanation: Sensor detected a redundant fan failure. v There is unrestricted air flow around the system.
Response: Schedule deferred maintenance. Use v All system covers are closed.
MAP0230 : Platform error problem resolution.
If all conditions are met, then use MAP0230 : Platform
error problem resolution.
A15-12X A15-12X
Explanation: Sensor detected redundant power supply A15-22X A15-22X
failure.
Explanation: Fan failure and Over temperature
Response: Schedule deferred maintenance. Use condition.
MAP0230 : Platform error problem resolution.
Response: Schedule deferred maintenance. Use
MAP0230 : Platform error problem resolution.
A15-13X A15-13X
Explanation: Sensor detected a redundant FRU that A15-23X A15-23X
has failed.
Explanation: Non-critical power problem, loss of
Response: Schedule deferred maintenance. Use redundant power supply.
MAP0230 : Platform error problem resolution.
Response: Schedule deferred maintenance. Use
MAP0230 : Platform error problem resolution.
A15-14X A15-14X
Explanation: Power fault due to unspecified cause. A15-24X A15-24X
Response: Schedule deferred maintenance. Use Explanation: Power Fault specifically due to internal
MAP0230 : Platform error problem resolution. battery failure.
Response: Schedule deferred maintenance. Use
A15-16X A15-16X MAP0230 : Platform error problem resolution.
Explanation: Internal power supply failure.
Response: Schedule deferred maintenance. Use A15-50X A15-50X
MAP0230 : Platform error problem resolution. Explanation: Recoverable errors on resource indicate a
trend toward an unrecoverable error. However, the
A15-17X A15-17X resource could not be deconfigured and is still in use.
The system is operating with the potential for an
Explanation: Internal redundant power supply failure. unrecoverable error.
Response: Schedule deferred maintenance. Use Response: If repair is not immediately available,
MAP0230 : Platform error problem resolution. reboot and the resource will be deconfigured. Then
operations can continue in a degraded mode. To repair

Service request numbers 857

A1D-00X • A1D-14X

use MAP0230 : Platform error problem resolution.

A1D-07X A1D-07X
Explanation: A non-critical error has been detected.
A1D-00X A1D-00X
Internal service processor firmware error or incorrect
Explanation: A non-critical error has been detected. version.
Error log analysis indicates an error detected by the
Response: Schedule deferred maintenance. Use
service processor, but the failure could not be isolated.
MAP0230 : Platform error problem resolution.
Response: Schedule deferred maintenance. Use
MAP0230 : Platform error problem resolution.
A1D-08X A1D-08X
Explanation: A non-critical error has been detected, an
A1D-01X A1D-01X
other internal service processor hardware error.
Explanation: A non-critical error has been detected.
Response: Schedule deferred maintenance. Use
Time Out communication response from service
MAP0230 : Platform error problem resolution.
processor
Response: Schedule deferred maintenance. Use
A1D-09X A1D-09X
MAP0230 : Platform error problem resolution. Note:
Ensure that the system IPLROS and service processor Explanation: A non-critical error has been detected, a
are at the latest firmware level before removing any service processor error accessing vital product data
parts from the system. EEPROM.
Response: Schedule deferred maintenance. Use
A1D-02X A1D-02X MAP0230 : Platform error problem resolution.
Explanation: A non-critical error has been detected, an
I/O (I2C) general bus error. A1D-10X A1D-10X
Response: Schedule deferred maintenance. Use Explanation: A non-critical error has been detected, a
MAP0230 : Platform error problem resolution. service processor error accessing operator panel.
Response: Schedule deferred maintenance. Use
A1D-03X A1D-03X MAP0230 : Platform error problem resolution.
Explanation: A non-critical error has been detected, a
secondary I/O (I2C) general bus error. A1D-11X A1D-11X
Response: Schedule deferred maintenance. Use Explanation: A non-critical error has been detected, a
MAP0230 : Platform error problem resolution. service processor error accessing power controller.
Response: Schedule deferred maintenance. Use
A1D-04X A1D-04X MAP0230 : Platform error problem resolution.
Explanation: A non-critical error has been detected, an
internal service processor memory error. A1D-12X A1D-12X
Response: Schedule deferred maintenance. Use Explanation: A non-critical error has been detected, a
MAP0230 : Platform error problem resolution. service processor error accessing fan sensor.
Response: Schedule deferred maintenance. Use
A1D-05X A1D-05X MAP0230 : Platform error problem resolution.
Explanation: A non-critical error has been detected, a
service processor error accessing special registers. A1D-13X A1D-13X
Response: Schedule deferred maintenance. Use Explanation: A non-critical error has been detected, a
MAP0230 : Platform error problem resolution. service processor error accessing a thermal sensor.
Response: Schedule deferred maintenance. Use
A1D-06X A1D-06X MAP0230 : Platform error problem resolution.
Explanation: A non-critical error has been detected, a
service processor reports unknown communication A1D-14X A1D-14X
error.
Explanation: A non-critical error has been detected, a
Response: Schedule deferred maintenance. Use service processor error accessing voltage sensor.
MAP0230 : Platform error problem resolution.
Response: Schedule deferred maintenance. Use

858 Service request numbers

 A1D-17X • A1D-35X

MAP0230 : Platform error problem resolution.

A1D-25X A1D-25X
Explanation: A non-critical error has been detected, a
A1D-17X A1D-17X
power control network general connection failure.
Explanation: A non-critical error has been detected, a
Response: Schedule deferred maintenance. Use
service processor error accessing serial port.
MAP0230 : Platform error problem resolution.
Response: Schedule deferred maintenance. Use
MAP0230 : Platform error problem resolution.
A1D-26X A1D-26X
Explanation: A non-critical error has been detected, a
A1D-18X A1D-18X
power control network node failure.
Explanation: A non-critical error has been detected, a
Response: Schedule deferred maintenance. Use
service processor detected NVRAM error.
MAP0230 : Platform error problem resolution.
Response: Schedule deferred maintenance. Use
MAP0230 : Platform error problem resolution.
A1D-29X A1D-29X
Explanation: A non-critical error has been detected, a
A1D-19X A1D-19X
service process error accessing power control network.
Explanation: A non-critical error has been detected, a
Response: Schedule deferred maintenance. Use
service processor error accessing real time
MAP0230 : Platform error problem resolution.
clock/time-of-day clock.
Response: Schedule deferred maintenance. Use
A1D-30X A1D-30X
MAP0230 : Platform error problem resolution.
Explanation: A non-critical error has been detected:
Non-supported hardware.
A1D-20X A1D-20X
Response: Schedule deferred maintenance. Use
Explanation: A non-critical error has been detected:
MAP0230 : Platform error problem resolution.
Service processor error accessing scan
controller/hardware.
A1D-31X A1D-31X
Response: Schedule deferred maintenance. Use
MAP0230 : Platform error problem resolution. Explanation: A non-critical error has been detected:
Error detected while handling an attention/interrupt
from the system hardware.
A1D-21X A1D-21X
Response: Schedule deferred maintenance. Use
Explanation: A non-critical error has been detected, a
MAP0230 : Platform error problem resolution.
service processor detected error with time-of-day clock
backup battery.
A1D-33X A1D-33X
Response: Schedule deferred maintenance. Use
MAP0230 : Platform error problem resolution. Explanation: A non-critical error has been detected:
Array of Logic Built in Self Test Error.
A1D-23X A1D-23X Response: Schedule deferred maintenance. Use
MAP0230 : Platform error problem resolution.
Explanation: A non-critical error has been detected:
Loss of heart beat from service processor.
A1D-34X A1D-34X
Response: Schedule deferred maintenance. Use
MAP0230 : Platform error problem resolution. Explanation: A non-critical error has been detected:
Wire Test Error.
A1D-24X A1D-24X Response: Schedule deferred maintenance. Use
MAP0230 : Platform error problem resolution.
Explanation: A non-critical error has been detected, a
service processor detected a surveillance time-out.
A1D-35X A1D-35X
Response: Schedule deferred maintenance. Use
MAP0230 : Platform error problem resolution. Explanation: A non-critical error has been detected:
Mainstore or Cache IPL Diagnostic Error.
Response: Schedule deferred maintenance. Use
MAP0230 : Platform error problem resolution.

Service request numbers 859

A1D-36X • D0101

A1D-36X A1D-36X A24-000 A24-000

Explanation: A non-critical error has been detected: Explanation: Spurious interrupts on shared interrupt
Other IPL Diagnostic Error. level have exceeded threshold.
Response: Schedule deferred maintenance. Use Response: Use the part numbers reported by
MAP0230 : Platform error problem resolution. diagnostics and use MAP0210 : General problem
resolution.
A1D-37X A1D-37X Failing Item:
Explanation: A non-critical error has been detected: v USE_DIAGNOSTIC_PART_NUMBER
Clock or PLL Error. v FFC_227
Response: Schedule deferred maintenance. Use
MAP0230 : Platform error problem resolution. A24-XXX A24-XXX
Explanation: Spurious interrupts have exceeded
A1D-38X A1D-38X threshold.
Explanation: A non-critical error has been detected: Failing Item:
Hardware Scan or Initialization Error. v XXX
Response: Schedule deferred maintenance. Use v FFC_227
MAP0230 : Platform error problem resolution.
A25-001 A25-001
A1D-39X A1D-39X
Explanation: Platform error, switch network interface
Explanation: A non-critical error has been detected: extended error data is available.
Chip ID Verification Error.
Response: Refer to the hardware management console.
Response: Schedule deferred maintenance. Use Use the system reference codes in the serviceable event
MAP0230 : Platform error problem resolution. view for this partition.

A1D-40X A1D-40X A22-XXXX A22-XXXX

Explanation: A non-critical error has been detected: Explanation: Defective Multipath I/O Device.
Presence/Detect Error (Mis-Plugged).
Response: Note: To obtain the FFC, substitute the last
Response: Schedule deferred maintenance. Use 3 or 4 digits after the dash (-) for xxxx (The substituted
MAP0230 : Platform error problem resolution. xxxx is the FFC).

A1D-50X A1D-50X D0000 D0000

Explanation: Recoverable errors on resource indicate a Explanation: The using system cannot configure the
trend toward an unrecoverable error. However, the disk drive module.
resource could not be deconfigured and is still in use.
Response: Refer to the SRN table in the Service Guide
The system is operating with the potential for an
for the unit containing the disk drive.
unrecoverable error.
Response: If repair is not immediately available,
D0100 D0100
reboot and the resource will be deconfigured. Then
operations can continue in a degraded mode. To repair Explanation: Unable to clear a disk drive module
use MAP0230 : Platform error problem resolution. reservation.
Response: Refer to the SRN table in the Service Guide
A23-001 A23-001 for the unit containing the disk drive.
Explanation: Multipath I/O Problem Resolution.
D0101 D0101
Response: Use MAP0285 : Multipath I/O (MPIO)
problem resolution. Explanation: The disk drive module has been reserved
since the diagnostics started.
Response: Refer to the SRN table in the Service Guide
for the unit containing the disk drive.

860 Service request numbers

 D0200 • DFFFF

D0200 D0200 D44XX D44XX

Explanation: The disk drive module timed out while Explanation: The diagnostics detected that the SSA
the diagnostics were running. adapter has corrupted microcode, but cannot download
a new version of the microcode.
Response: Refer to the SRN table inthe Service Guide
for the unit containing the disk drive. Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter.
Note: In this SRN, an x represents a digit 0 through F.
D0300 D0300
Explanation: The disk drive module failed the
D6PAA D6PAA
diagnostic test.
Explanation: A high-speed SSA link is running at low
Response: Refer to the SRN table in the Service Guide
speed.
for the unit containing the disk drive.
Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter.
D0400 D0400
Explanation: The disk drive module is Not Ready
DFFFF DFFFF
while the diagnostics are running.
Explanation: A command or parameter that was sent
Response: Refer to the SRN table in the Service Guide
or received is not valid.
for the unit containing the disk drive.
Response: Note: The description and action for this
SRN are valid only if you ran the diagnostics on the
D0450 D0450
SSA attachment. Refer to the SRN table in the Service
Explanation: The Format operation that was started Guide for the unit containing the disk drive and to the
on this disk drive module has not finished. User's Guide and Maintenance Information for the SSA
adapter.
Response: Refer to the SRN table in the Service Guide
for the unit containing the disk drive.

D0460 D0460
Explanation: A Format operation was degraded.
Response: Refer to the SRN table in the Service Guide
for the unit containing the disk drive.

D4000 D4000
Explanation: The diagnostics cannot configure the SSA
adapter.
Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter.

D4100 D4100
Explanation: The diagnostics cannot open the SSA
adapter.
Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter.

D4300 D4300
Explanation: The diagnostics have detected an SSA
adapter POST failure.
Response: Refer to the SRN table in the User's Guide
and Maintenance Information for the SSA adapter.

Service request numbers 861

862 Service request numbers
Appendix. Notices
This information was developed for products and services offered in the U.S.A.

The manufacturer may not offer the products, services, or features discussed in this
document in other countries. Consult the manufacturer's representative for
information on the products and services currently available in your area. Any
reference to the manufacturer's product, program, or service is not intended to
state or imply that only that product, program, or service may be used. Any
functionally equivalent product, program, or service that does not infringe any
intellectual property right of the manufacturer may be used instead. However, it is
the user's responsibility to evaluate and verify the operation of any product,
program, or service.

The manufacturer may have patents or pending patent applications covering

subject matter described in this document. The furnishing of this document does
not grant you any license to these patents. You can send license inquiries, in
writing, to the manufacturer.

The following paragraph does not apply to the United Kingdom or any other
country where such provisions are inconsistent with local law: THIS
INFORMATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND,
EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions, therefore, this statement may
not apply to you.

This information could include technical inaccuracies or typographical errors.

Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. The manufacturer may make
improvements and/or changes in the product(s) and/or the program(s) described
in this publication at any time without notice.

Any references in this information to Web sites not owned by the manufacturer are
provided for convenience only and do not in any manner serve as an endorsement
of those Web sites. The materials at those Web sites are not part of the materials for
this product and use of those Web sites is at your own risk.

The manufacturer may use or distribute any of the information you supply in any
way it believes appropriate without incurring any obligation to you.

Any performance data contained herein was determined in a controlled

environment. Therefore, the results obtained in other operating environments may
vary significantly. Some measurements may have been made on development-level
systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurements may have been
estimated through extrapolation. Actual results may vary. Users of this document
should verify the applicable data for their specific environment.

Information concerning products not produced by this manufacturer was obtained

from the suppliers of those products, their published announcements or other
publicly available sources. This manufacturer has not tested those products and

© Copyright IBM Corp. 2007, 2009 863

 cannot confirm the accuracy of performance, compatibility or any other claims
related to products not produced by this manufacturer. Questions on the
capabilities of products not produced by this manufacturer should be addressed to
the suppliers of those products.

All statements regarding the manufacturer's future direction or intent are subject to
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indicated. The manufacturer makes no representations that it is suitable for any
other purpose.

The manufacturer's computer systems contain mechanisms designed to reduce the

possibility of undetected data corruption or loss. This risk, however, cannot be
eliminated. Users who experience unplanned outages, system failures, power
fluctuations or outages, or component failures must verify the accuracy of
operations performed and data saved or transmitted by the system at or near the
time of the outage or failure. In addition, users must establish procedures to ensure
that there is independent data verification before relying on such data in sensitive
or critical operations. Users should periodically check the manufacturer's support
websites for updated information and fixes applicable to the system and related
software.

Trademarks
IBM, the IBM logo, and ibm.com are trademarks or registered trademarks of
International Business Machines Corp., registered in many jurisdictions worldwide.
Other product and service names might be trademarks of IBM or other companies.
A current list of IBM trademarks is available on the Web at Copyright and
trademark information at www.ibm.com/legal/copytrade.shtml.

INFINIBAND, InfiniBand Trade Association, and the INFINIBAND design marks

are trademarks and/or service marks of the INFINIBAND Trade Association.

Linux is a registered trademark of Linus Torvalds in the United States, other

countries, or both.

864 Service request numbers

 UNIX is a registered trademark of The Open Group in the United States and other
countries.

Java and all Java-based trademarks and logos are trademarks of Sun Microsystems,
Inc. in the United States, other countries, or both.

Other company, product, or service names may be trademarks or service marks of

others.

Electronic emission notices

Class A Notices
The following Class A statements apply to the IBM servers that contain the
POWER6 processor.

Federal Communications Commission (FCC) statement

Note: This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause
harmful interference, in which case the user will be required to correct the
interference at his own expense.

Properly shielded and grounded cables and connectors must be used in order to
meet FCC emission limits. IBM is not responsible for any radio or television
interference caused by using other than recommended cables and connectors or by
unauthorized changes or modifications to this equipment. Unauthorized changes
or modifications could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.

Industry Canada Compliance Statement

This Class A digital apparatus complies with Canadian ICES-003.

Avis de conformité à la réglementation d'Industrie Canada

Cet appareil numérique de la classe A respecte est conforme à la norme NMB-003

du Canada.

European Community Compliance Statement

This product is in conformity with the protection requirements of EU Council

Directive 2004/108/EC on the approximation of the laws of the Member States
relating to electromagnetic compatibility. IBM cannot accept responsibility for any
failure to satisfy the protection requirements resulting from a non-recommended
modification of the product, including the fitting of non-IBM option cards.

Appendix. Notices 865

 This product has been tested and found to comply with the limits for Class A
Information Technology Equipment according to European Standard EN 55022. The
limits for Class A equipment were derived for commercial and industrial
environments to provide reasonable protection against interference with licensed
communication equipment.

European Community contact:

IBM Technical Regulations
Pascalstr. 100, Stuttgart, Germany 70569
Tele: 0049 (0)711 785 1176
Fax: 0049 (0)711 785 1283
E-mail: [email protected]

Warning: This is a Class A product. In a domestic environment, this product may

cause radio interference, in which case the user may be required to take adequate
measures.

VCCI Statement - Japan

The following is a summary of the VCCI Japanese statement in the box above:

This is a Class A product based on the standard of the VCCI Council. If this
equipment is used in a domestic environment, radio interference may occur, in
which case, the user may be required to take corrective actions.

Japanese Electronics and Information Technology Industries

Association (JEITA) Confirmed Harmonics Guideline (products
less than or equal to 20 A per phase)

Japanese Electronics and Information Technology Industries

Association (JEITA) Confirmed Harmonics Guideline with
Modifications (products greater than 20 A per phase)

866 Service request numbers

Electromagnetic Interference (EMI) Statement - People's Republic
of China

Declaration: This is a Class A product. In a domestic environment this product

may cause radio interference in which case the user may need to perform practical
action.

Electromagnetic Interference (EMI) Statement - Taiwan

The following is a summary of the EMI Taiwan statement above.

Warning: This is a Class A product. In a domestic environment this product may

cause radio interference in which case the user will be required to take adequate
measures.

IBM Taiwan Contact Information:

Electromagnetic Interference (EMI) Statement - Korea

Appendix. Notices 867

 Please note that this equipment has obtained EMC registration for commercial use.
In the event that it has been mistakenly sold or purchased, please exchange it for
equipment certified for home use.

Germany Compliance Statement

Deutschsprachiger EU Hinweis: Hinweis für Geräte der Klasse A EU-Richtlinie

zur Elektromagnetischen Verträglichkeit

Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie

2004/108/EG zur Angleichung der Rechtsvorschriften über die elektromagnetische
Verträglichkeit in den EU-Mitgliedsstaaten und hält die Grenzwerte der EN 55022
Klasse A ein.

Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu

installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM
empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für
die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der
IBM verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne
Empfehlung der IBM gesteckt/eingebaut werden.

EN 55022 Klasse A Geräte müssen mit folgendem Warnhinweis versehen werden:

"Warnung: Dieses ist eine Einrichtung der Klasse A. Diese Einrichtung kann im
Wohnbereich Funk-Störungen verursachen; in diesem Fall kann vom Betreiber
verlangt werden, angemessene Maßnahmen zu ergreifen und dafür
aufzukommen."

Deutschland: Einhaltung des Gesetzes über die elektromagnetische

Verträglichkeit von Geräten

Dieses Produkt entspricht dem “Gesetz über die elektromagnetische Verträglichkeit

von Geräten (EMVG)“. Dies ist die Umsetzung der EU-Richtlinie 2004/108/EG in
der Bundesrepublik Deutschland.

Zulassungsbescheinigung laut dem Deutschen Gesetz über die

elektromagnetische Verträglichkeit von Geräten (EMVG) (bzw. der EMC EG
Richtlinie 2004/108/EG) für Geräte der Klasse A.

Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das
EG-Konformitätszeichen - CE - zu führen.

Verantwortlich für die Konformitätserklärung nach des EMVG ist die IBM
Deutschland GmbH, 70548 Stuttgart.

Generelle Informationen:

Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse
A.

868 Service request numbers

 Electromagnetic Interference (EMI) Statement - Russia

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PARTICULAR PURPOSE.

Appendix. Notices 869

870 Service request numbers


Printed in USA