COACH.
SOUKAINA
LAZREK
“EMIRATES” INTERVIEW QUESTIONS
1. Why Emirates?
2. What are your thoughts about working with Emirates?
3. What do you expect from this role if you’re hired?
4. Why do you want to be a cabin crew?
5. What background and experience make you fit for this role?
6. How are you going to implement your experience and knowledge in the cabin crew
job?
7. How can you contribute your experience in this company?
8. What experience can you bring to this role?
9. What skills and experience can you bring?
10. What will you bring to our team?
11. How would you deal with a difficult customer?
12. When have you gone above and beyond expectations?
13. How would you resolve a conflict?
14. Tell me a time you had a conflict with a coworker and how did you solve it?
15. Tell me about a time you helped someone
16. How would your friends describe you?
17. Do you work better in a team or alone?
18. Tell me a time you’ve made a suggestion to improve business
19. Tell me about a time when you had to deal with a co-worker who wasn’t doing
his/her fair share of the work. What did you do and what was the outcome?
20. Tell me a time you misjudged a person
21. What is the kind of person you refuse to work with?
22. What do you expect from a supervisor?
23. How will you be able to cope with working such long shifts?
24. How long do you expect to work with us if you are hired?
25. What did you do to prepare for this interview?
26. Are you applying for any other airlines? What if more than one airline offers you the
job?
27. What was the biggest problem you faced with a colleague?
28. How did you manage a customer unsatisfaction?
29. What is an excellent customer service for you?
30. What is an exceptional customer service?
31. Tell me a situation where you were supposed to pay attention to details
32. Tell me a time you had to deliver disappointing news
33. Tell me a time you empathized with a customer
34. Tell me about a time you had to explain something complex
35. Tell us a time you have encouraged your colleague who is not feeling well
36. Tell us a stressful situation you had in the past experience
37. What was the toughest challenge you faced?
38. Tell us something that is not in your CV
39. Tell us a difficult situation or a problem at work and how did you solve it
Coach. Soukaina
Lazrek
