Lesson IX
Lesson IX
Health care plays a vital role in society and people expect efficiency from health
Emilproviders
care Gatus and health institutions face the challenge of handling the numerous patients
Student
that seek Number
their services. Proper management of clinical and operational records is therefore
Name of School
necessary. Presently, most hospitals have shifted from tedious manual recording to the use of
Lesson 1
1.1aDefinition
hospital information system (HIS) to assist them in maintaining the different records of the
of Vision,
Mission, Goals and
institution.
Objectives
1.2 Comparison of Vision
and Mission Hospital information system (HIS) is a computer system structured to manage all
1.3 Purpose and Inclusion
the records
of Vision and Missionof health care providers to make available information and reports useful to health
care
Lesson 2 personnel in doing their job more efficiently. HIS was introduced in the 1960s and has
Lesson 3
evolved
Lesson 4 since then to cope with the changes and demands of the modern times. Back then, the
Lesson 5
features of HIS were used mainly for billing and inventory. However, all of these have changed
Lesson 6
through
Lesson 7 time. Today’s system is also integrated with other financial, scientific, and
Lesson 8
administrative
Lesson 9 programs.
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The modern HIS has applications built to address the needs of the various
departments of health facilities such as nursing, pharmacy, finance, radiology, and pathology.
There are hospitals with as many as 200 disparate systems integrated into their HIS. Hospitals
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using the HIS experience efficiency in accessing reliable patient information with just a few
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clicks. However, advancements and new developments will be rendered useless if the system
Name of School
is not user-friendly and training is inadequate.
Lesson 1
1.1 Definition of Vision,
Mission, Goals andWhile HIS delivers high quality patient care and better management of financial
Objectives
1.2records,
Comparisonitof needs
Vision to be affordable, scalable, and centered on the needs of patients and medical
and Mission
1.3personnel. It should be adaptable to rapid technological changes. An effective HIS also
Purpose and Inclusion
of Vision and Mission
provides enhanced integrity of facts, minimization of transcription error and duplication of
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records, and shorter turnaround times for reports.
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HIS available today links computers that are capable of quickly optimizing
operations
Lesson 7 and delivering quality service. The systems gather, process, retrieve patient
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information,
Lesson 9 and provide hospital stakeholders with relevant information through reports for
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better decision making.
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The system also guarantees delivery of information required by the health care
personnel because of the optimized core library. It can also be customized to consider the
particular needs of the departments and centralize them into the system. However, a hospital
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should provide their requirements in detail to the HIS provider during the initial stages of
Student Number
scoping so that their needs will be met and accurately provided. For example, the institution
Name of School
could ask that the solution be based on RDBMS or ask for a multilingual interface for better
Lesson 1
1.1handling
Definition ofof information (EMR Education Center, 2013).
Vision,
Mission, Goals and
Objectives
1.2 Comparison of Vision
and Mission
1.3 Purpose and Inclusion
of Vision and Mission
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HIS for Different Departments
Pharmacy Information Systems help monitor the utilization of medicines in health institutions.
Emil
The Gatus also handles information on medication-related complications and drug allergies
system
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of patients. It provides information to identify drug interactions which helps in administering
Name of School
the appropriate drugs by considering the physiological conditions of the patient. (EMR
Lesson 1
1.1education center, 2013).
Definition of Vision,
Mission, Goals and
Objectives
1.2 Comparison of Vision
and Mission
1.3 Purpose and Inclusion
of Vision and Mission
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Lesson 15
SELECTING A HOSPITAL INFORMATION SYSTEM
The following are the aspects needed to be considered in selecting an HIS (EMR Education
Emil Gatus
Center 2013) :
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Name of School
1. Total cost of package. HIS is available for all sizes and budgets. For hospitals with smaller
Lessonbudgets,
1 providers may reduce upfront and maintenance fees by using a design that
1.1 Definition of Vision,
requires
Mission, Goals and fewer servers and hardwares.
Objectives
1.2 Comparison of Vision
and2.Mission
Web-based system. The system is available on the internet which means that authorized
1.3 Purpose and Inclusion
personnel
of Vision and Mission can access the information anywhere and anytime. It also allows data sharing
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2 hospitals. A hospital with updated patient history in its system can facilitate access
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to information from other health facilities upon request.
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3. Implementation and support. During the deployment or upgrade of the HIS, it is imperative
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Lessonthat
8 the vendor provides ample training and assistance to the users of the system. Consider
Lesson 9
Lessonvendors
10 that offer 24/7 support through telephone or web services. (EMR Education Center,
Lesson 11
2013).
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Lesson 15
HIS PROVIDERS IN THE PHILIPPINES
BizBox
Emil Gatus
Student Number BizBox, Inc. was founded twenty-five years ago. Its very first hospital project was
Name of School
completed in 1994. The goal of the company is to improve work efficiency in health care
Lesson 1
institutions through software systems, and to produce advanced solutions for better patient
1.1 Definition of Vision,
care.Goals and
Mission,
Objectives
1.2 Comparison of Vision
and Mission Aside from being a certified Microsoft Gold Partner, they have also received the
1.3 Purpose and Inclusion
Independent
of Vision and Mission Software Vendor (ISV) of the Year Award. They have fully integrated systems such
as 2Electronic Health Records (EHR) and Document Management System
Lesson (DMS) that will
Lesson 3
streamline tasks and help provide better health services (BizBox, 2017).
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KCCI Medsys
Kaiser-dela Cruz Consulting, Inc. specializes in application development for hospitals, industrial
Emil Gatus
clinics, and medical-related educational institutions in the Philippines. Their products Visual
Student
MEDSYS Number
for hospitals and MEDSCHO for schools provide integrated, comprehensive, and
Name of School
proven solutions for efficient health care practices.
Lesson 1
1.1 Definition of Vision,
Comlogik
Mission, Goals and
Objectives
1.2 Comparison of Vision
andComlogik
Mission Business Systems, Inc. is a
Philippine-based software development company that
1.3 Purpose and Inclusion
was and
of Vision established
Mission in 1999, with a vision
to be a global technology company. Comlogik led the
way2 in developing innovative applications like online hospital services where patients can
Lesson
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access their billings and examination results, while the administrators can access reports and
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the5doctors can access patients’ records anywhere and anytime.
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HIS Functions
The HIS patient registration form records the name, age, gender, marital status, and other
Emil Gatus
relevant information regarding the patient. These pieces of information are used for record
Student
keepingNumberand account management purposes. This form is usually filled out during the patient’s
Name of School
visit or consultation but if the patient is unable to complete the form due to the need for prompt
Lesson 1
1.1medical
Definition ofattention,
Vision, the form can be filled out by a relative or guardian.
Mission, Goals and
Objectives
1.2 Comparison of Vision
and Mission
1.3 Purpose and Inclusion
of Vision and Mission
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Emil Gatus
Student Number
Name of School
Lesson 1
1.1 Definition of Vision,
Mission, Goals and
Objectives
1.2 Comparison of Vision
and Mission
1.3 Purpose and Inclusion
of Vision and Mission
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LessonFigure
12 9.1 Sample In-patient registration screen of Bizbox HIS
Lesson 13 (Bizbox, 2017)
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Lesson 15
ADMISSION, DISCHARGE AND TRANSFER PROCEDURE
9.4.1 Admission
Emil Gatus
Student NumberBefore a patient is admitted to a health facility, an admissions counselor will call him
Name
or heroftoSchool
gather preliminary information, offer vital information concerning the hospital stay,
Lesson
and1 answer questions if there are any. Additionally, the physician may also schedule recurring
1.1 Definition of Vision,
medical
Mission, exams, such as laboratory tests or X-rays, before hospitalization. Other routine tests
Goals and
Objectives
1.2can also be
Comparison carried out on the day of admission. All these can be done more efficiently through
of Vision
andthe
Mission
HIS.
1.3 Purpose and Inclusion
of Vision and Mission
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Emil Gatus
Student Number
Name of School
Lesson 1
1.1 Definition of Vision,
Mission, Goals and
Objectives
1.2 Comparison of Vision
and Mission
1.3 Purpose and Inclusion
of Vision and Mission
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Lesson 12 Figure 9.2 Sample Admission Procedures
Lesson 13 (Bizbox, 2017)
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Lesson 15
Discharge
Through the HIS, instructions that accompany a patient’s discharge or transfer are
Emil efficiently
more Gatus provided. These instructions may include discharge planning which details
Student
servicesNumber
needed to be administered after the hospital stay to ensure the full recovery of the
Name of School
patient.
Lesson 1
1.1 Definition of Vision,
Mission, Goals and
Objectives
1.2 Comparison of Vision
and Mission
1.3 Purpose and Inclusion
of Vision and Mission
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Emil Gatus
Student Number
Name of School
Lesson 1
1.1 Definition of Vision,
Mission, Goals and
Objectives
1.2 Comparison of Vision
and Mission
1.3 Purpose and Inclusion
of Vision and Mission
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Lesson 12 Figure 9.3 Discharge Procedures
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(Bizbox, 2017)
Lesson 15
Transfer
The term “transfer” means movement (along with the discharge) of an individual
Emil Gatus
outside of the hospital premises at the instruction of any authorized hospital personnel. This,
Student
however, Number
does not encompass movement of an individual who (a) has been declared lifeless,
Name of School
or (b) leaves the facility without the permission of any such authorized person (Louisiana State
Lesson 1
1.1University, 1993).
Definition of Vision,
Mission, Goals and
Objectives
1.2 Comparison of If a patient is transferred from the emergency
Vision room, employees must fulfill the
andstatutory
Mission requirements for a proper switch. With the HIS, patient transfer details are easily
1.3 Purpose and Inclusion
accessed
of Vision and processed.
and Mission
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Emil Gatus
Student Number
Name of School
Lesson 1
1.1 Definition of Vision,
Mission, Goals and
Objectives
1.2 Comparison of Vision
and Mission
1.3 Purpose and Inclusion
of Vision and Mission
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Lesson 12 Figure 9.4 Sample Transfer Screenshots
Lesson 13
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(Bizbox, 2017)
Lesson 15
Billing, Contract Management, and Package Deal Designer
Billing
Emil Gatus
Student Number
Billing statements show all records pertaining to the invoices, payments, and the
Name
currentof balance
School of a patient’s account. HIS is very useful for patients who require frequent
Lesson 1
health care services because numerous invoices can be combined and a lump sum payment
1.1 Definition of Vision,
can be
Mission, made.
Goals and It is good practice to generate the billing statement on a regular basis so that the
Objectives
1.2institution could keep track of its collectibles. HIS lists the outstanding balances of the
Comparison of Vision
andpatients.
Mission Any overdue payments may be checked easily. In addition, balances of patients who
1.3 Purpose and Inclusion
only and
of Vision have minimal transactions are kept updated.
Mission
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Emil Gatus
Student Number
Name of School
Lesson 1
1.1 Definition of Vision,
Mission, Goals and
Objectives
1.2 Comparison of Vision
and Mission
1.3 Purpose and Inclusion
of Vision and Mission Figure 9.5 Sample Billing, Statement of Account (SOA)
Lesson 2 (Bizbox, 2017)
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Emil Gatus
Student Number
Name of School
Lesson 1
1.1 Definition of Vision,
Mission, Goals and
Objectives
1.2 Comparison of Vision
and Mission
1.3 Purpose and Inclusion
of Vision and Mission
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Lesson 11 Figure 9.6 Sample Billing, Statement of Account (SOA)
Lesson 12
Lesson 13 (Bizbox, 2017)
Lesson 14
Lesson 15
Contract Management
Despite the differences in presentation and from, all laboratory reports must
Emil Gatus
possess common elements as required by institutional and company policies. They may also
Student
containNumbersupplementary items not specifically required, but which the laboratory chooses to
Name of School
report to aid in the interpretation of results of medical testing (American Association for
Lesson 1
1.1Clinical Chemistry,
Definition of Vision, 2017).
Mission, Goals and
Objectives
1.2 Comparison of For
Vision identification and filing purposes, some lab reports display elements with
andadministrative
Mission or clerical information such as the following:
1.3 Purpose and Inclusion
of Vision•andPatient
Mission name and identification number or a unique patient identifier and identification
Lesson 2 number
Lesson 3
Lesson 4 • Name and address of the laboratory location where the test was performed
Lesson 5
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• Date report printed
Lesson 7 • Test report date
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Lesson 9 • Name of doctor or legally authorized person ordering the test(s)
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Lesson 15
Information about the specimen and the test itself, such as those included below, are
other elements that make a lab report more meaningful:
• Specimen source, when appropriate
Emil Gatus
• Date and time of specimen collection
Student Number
Name• of Laboratory
School accession number
• Name of the test performed
Lesson 1
• of
1.1 Definition Test results
Vision,
Mission, Goals and
• Abnormal test results
Objectives
1.2 Comparison of Vision results
• Critical
and Mission
• andUnits
1.3 Purpose of measurement (for quantitative results)
Inclusion
of Vision and Mission
• Reference intervals (or reference ranges)
Lesson 2
Lesson 3 • Interpretation of results
Lesson 4 • Condition of specimen
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Lesson 6 • Deviations from test preparation procedures
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Lesson 8 • Medications, health supplements, etc. taken by the patient
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Lesson 15
Radiology Reporting
Cardiology reports, like other lab reports, contail important medical information
Emil on
based Gatus
the test results of the patient which are set against past medical records. Doctors are
Student
able to Number
write vascular reports much faster since access and retrieval of information are made
Name of School
to be more convenient through computer systems.
Lesson 1
1.1 Definition of Vision,
Mission, Goals andUsing the Cardiology Information Systems (CIS), vascular sonography reports are
Objectives
1.2accurately created with only a few clicks. Information on these reports could include ultrasonic
Comparison of Vision
andultrasound
Mission and diagrams. Nowadays, physicians opt to provide automated reports through the
1.3 Purpose and Inclusion
use of
of Vision andinformation
Mission systems. The medical staff can process lab reports for the approval of the
physician.
Lesson 2 This means that results are generated more efficiently which translates to improved
Lesson 3
patient
Lesson 4 experience.
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MATERIAL MANAGEMENT SYSTEM – PHARMACY, MAIN STORES AND PURCHASE
control.
Lesson 2 Automatic stock management systems also assist health care institutions in figuring
Lesson 3
out4whether merchandise has been recalled or damaged and should not be given to patients.
Lesson
Lesson 5
They enable isolation of drugs and devices that are used regularly and forecasts capacity
Lesson 6
shortages
Lesson 7 (Pontius, 2018).
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Lesson 15
Virtually, every health care institution has a materials management department that
is accountable for receiving materials, retaining central stock, and delivering supplies within the
institution. Typically, this is where the responsibility of the materials management department
Emil Gatus
ends. An inspection of a nursing unit, OR suite, or exam floor will reveal a smaller, self-
Student Number
managed inventory in supply closets, nurses’ stations, and individual rooms. These inventories
Name of School
are essential in maintaining supplies conveniently available for use.
Lesson 1
1.1 Definition of Vision,
Mission, Goals and
Objectives
1.2 Comparison of Vision
and Mission
1.3 Purpose and Inclusion
of Vision and Mission
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MANAGEMENT REPORTING
✓ AGatus
Emil hospital information system (HIS) is a fundamental computer system that could
StudentmanageNumberall the information to permit health care providers to do their jobs efficiently.
Name of School
✓ HIS useful for different departments are Nursing Information System (NIS); Physician
Lesson 1
Information
1.1 Definition of Vision, System (PIS); Radiology Information System (RIS); and Pharmacy Information
Mission, Goals and
ObjectivesSystem (PIS).
1.2 Comparison of Vision
and Mission
✓ The following should be considered during the selection of the HIS: total cost of the
1.3 Purpose and Inclusion
package;
of Vision and Mission web-based system; and implementation and support.
Lesson 2
Lesson✓3 The top 3 HIS providers in the Philippines are Bizbox, Inc., KCCI Medsys, and COMLOGIK.
Lesson 4
Lesson 5
✓
Lesson 6
The functions of HIS address the following concerns: help desk, scheduling, patient
Lesson 7 registration, admissions, discharge and transfer procedures, billing, contract
Lesson 8
Lesson 9 management, and package deals.
Lesson 10
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Lesson 15
✓ Materials management is primarily concerned with the planning, identifying, purchasing,
storing, receiving and distribution of materials. Its purpose is to guarantee that the right
and sufficient materials are in the right location when needed.
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✓ Management reporting systems help in capturing the data sets that are needed for
Student Number
managers to run an effective enterprise.
Name of School
Lesson 1
1.1 Definition of Vision,
Mission, Goals and
Objectives
1.2 Comparison of Vision
and Mission
1.3 Purpose and Inclusion
of Vision and Mission
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Hands - On Exercises
Hospital Information System (HIS)
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Student Lesson
NumberIntended Learning Outcomes (LILO):
Name of School
➢ Review the basic information that can be found in a Patient Registration Form
Lesson 1
➢ ofSchedule
1.1 Definition Vision, procedures for the patient
Mission,➢GoalsSimulate
and the charging of the procedures done for a patient
Objectives
➢ Generate
1.2 Comparison of Vision the discharge summary
and Mission
1.3 Purpose and Inclusion
of Vision and Mission
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Lesson 15
Emil Gatus
Student Number
Name of School
Lesson 1
1.1 Definition of Vision,
Mission, Goals and
Objectives
1.2 Comparison of Vision
and Mission
1.3 Purpose and Inclusion
of Vision and Mission
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Emil Gatus
Student Number
Name of School
Lesson 1
1.1 Definition of Vision,
Please take the
Mission, Goals and
Objectives Learning Outcomes Assessment
1.2 Comparison of Vision
and Mission
1.3 Purpose and Inclusion
of Vision and Mission
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