Power and Utilities

The New York Power Authority (NYPA) is the largest state public power operation in the United
States. After signing an Enterprise Agreement (EA) with OSIsoft in 2017, NYPA adopted the PI
System as an enterprise-wide data infrastructure at the center of its transformation into an end-
to-end digital utility, creating a modernized smart grid to make data-driven decisions & optimize
performance.
A PI System user since 2000, Uniper opted to leverage the solution for everything from
understanding vibration data to maintenance strategies for CAPEX planning. With this newfound
visibility, the organization used operational data and the PI System to move closer to digital
transformation, performing critical turbine repair and reducing CAPEX expenses by 16%.
Sabesp, a Brazilian water and waste management company owned by the state of São Paulo,
manages the water distribution and sewage collection and treatment for over half the cities in the
state. PI Vision provides intuitive visualization of critical data and notifications alert engineers to
potential problems before they arise. From 2015 to 2017, water shortages decreased from 14%
to 5%; customer satisfaction increased from 67% to 84%.

Chemicals and petrochemicals

With help from OSIsoft, a multidisciplinary team of engineers at Covestro built a flexible,
accessible data hub from the ground up, first standardizing how data is captured and stored, then
organizing it within a virtual model of the company’s physical assets, and finally using the newly
accessible data to build powerful visualization and simulation tools.
For almost 90 years, Dérivés Résiniques et Terpeniques (DRT) has manufactured two pine
resin extracts: turpentine and rosin; utilized in everything from cosmetics and perfume to rubber
tires and food supplements. The PI System is used at four different plants and monitors over
15,000 data streams from DRT’s assets. The company has over 400 custom displays that help
them optimize asset health and production processes.
Large Industries, a subsidiary of Air Liquide, operates hundreds of plants and primarily produces
oxygen and hydrogen molecules using air separation units and steam methane reformer units.
They use the PI System to optimize operations of their pipeline networks and gas production
facilities spread across eight countries in Southeast Asia.

Oil and gas

Headquartered in Rome, Eni S.p.A. identifies and extracts oil and gas across 79 countries.
Leveraging data to feed simulation models representing real-time oil field conditions, Eni
embarked on a journey to optimize asset configuration and maximize oil production across sites.
Plains Midstream Canada, a subsidiary of Plains All American Pipelines, provides crude oil
storage and transportation in Canada and natural gas liquids (NGL) fractionation, storage, and
transportation in both Canada and the U.S. Their data was siloed within diverse operational
systems with no data stream context or standardization, until a single, centralized PI System with
a unified Asset Framework (AF) structure was used to achieve over $2 million in savings from
increased operational oversight and data accessibility.
For EQT, the USA’s largest natural gas producer, PI System data structured with Asset
Framework (AF) provides insights for midstream and upstream natural gas operations. This
allowed cost savings of over $1.1 million per year — more than double the predicted savings —
with over $2.8 million in savings forecasted for 2020.

Metals mining and materials

Liberty Ostrava (formerly ArcelorMittal Ostrava) is a steel manufacturing company located in the
Czech Republic. It is a complete industrial plant, creating and running everything required in the
steel manufacturing process. Predictive maintenance resulted in 10% savings in avoided losses
and PI System data helped to prove no fault to the insurance company, saving the company over
four million euros.
Anglo American Platinum, a leader in refined platinum, produces around 37% of the world's
platinum. To keep equipment up and running and maintain ingot quality assurance, the company
collected operations data manually, which required many man-hours to extract from
spreadsheets. The PI System gave visibility into their manual process, allowing them to track each
step of production. By capturing critical process events, the company saved around 400 hours of
additional development time.
RHI Magnesita, a global leader and supplier in the refractory industry, uses a process information
management system based on OSIsoft’s PI System to optimize its production processes. After a
first deployment in a single plant, the system has gradually expanded into a global Industry 4.0
infrastructure with predictive maintenance and manufacturing analytics.

Pharmaceuticals and life sciences

Using OSIsoft's PI System, Bristol-Myers Squibb embarked on a journey to digitize the drug
development and manufacturing process and create a single source of truth for its manufacturing
data. The engineering team used Seeq analytics tools in conjunction with the PI System to identify
batch start and end time as well as retrieve data with its format matching the requirement for
multivariate data analysis.
For over 170 years, Pfizer has worked to bring breakthroughs that change patients’ lives through
medicines, vaccines, and therapeutics around the world. To reach its goal of doubling the
innovation success rate while decreasing time to market Pfizer embarked on a journey, using
OSIsoft’s PI System, to digitize the drug discovery process; resulting in 50% faster compliance
reporting, 90% faster alarm resolution, and 50% reduction in BMS reporting.
PAREXEL International is a global consulting company specializing in pharmaceuticals and
medical devices. It has helped pharmaceutical companies get critical drugs into the hands of
consumers as quickly, safely, and cost-effectively as possible. To increase the success rates of
clinical trials, PAREXEL turned to the combination of wearable devices and the OSIsoft PI
System.

Pulp and paper

For 19 years, Mondi Štětí has used the PI System to gather real-time intelligence to give people
the visibility they need to optimize equipment and processes. Expanding the use of the PI System
across the production line increased visibility across the organization, saving 62,000 EUR
annually and improving environmental KPIs by 5-7.5%.

Klabin, founded in 1899, is Brazil’s largest producer and exporter of paper products and pulp.
The company operates 17 plants in Brazil and Argentina and produces 3.5 million tons of pulp
per year. OSIsoft's PI System software gave Klabin the power to create a real-time digital model
of pulp production, from tree harvesting all the way through drying.

Clearwater Paper is the largest provider of private label tissue to retail grocery chains in the
United States and a manufacturer of bleached paperboard. A PI System user for over 20 years,
Clearwater Paper relies heavily on system insights, but it was a challenge to manually create
targets and KPIs for every PI Tag. With the help of Envoy Development, they were able to put the
right metrics in place to understand deviations and take appropriate action to keep production on
track.

Facilities and data centers

First established in 1998, PayPal has been a subsidiary of eBay for the majority of the last 20
years. When eBay announced plans to separate PayPal the challenge included data being
entangled with eBay’s PI System; a lack of timely information inhibiting critical business decisions.
The solution was to create an independent PI System to use as a data pipeline for new Data
Center Infrastructure Management (DCIM) tools.
Dell EMC's Extreme Scale Infrastructure (ESI) division has been developing Modular Data
Centers (MDCs) solutions since 2008. But how do you monitor thousands, if not more, data
centers across a geographic area? With the help of the PI System, Dell EMC created the MDCi
platform to apply data visualization and business intelligence to its data center operations across
the globe.
In 2005, Kellogg's embarked on a project to reduce its energy footprint while improving their
bottom line. By leveraging their previously installed PI System, Kellogg used operational data to
reduce energy consumption in its Battle Creek plant.

Food and beverage

Cargill’s Global Edible Oil Solutions (GEOS) division fills bottles of olive, vegetable, and other
oils for delivery. From raw material management to filling, capping, and then sending the bottles
to the warehouse, the multi-step process is complex. Cargill turned to the PI System to analyze
and contextualize operational data and take corrective action. The loss in productivity was
reduced from 20-40 hours per month to just eight.
Avebe is a niche player that breaks down its product into starches and proteins, which are used
as raw materials in food and industrial markets like pulp and paper, adhesives and textiles. The
company’s management recognized that it was time to embark on a journey of digital
transformation and build a Factory 4.0 manufacturing platform to put real-time data analytics tools
into the hands of its personnel. The PI System became the heart of the company’s digitization
strategy and delivered real-time data, analytics, and visualization to the Factory 4.0 solution.
Over the past three years, a PI System deployment at Kellogg’s manufacturing plant in Valls,
Spain, has supported multiple use cases for a plant-wide digital transformation. Data analytics
have delivered cost reductions and improved operational standards while enabling a smoother
compliance process.

Transportation

Société de Transport de Montréal (STM), manages Montreal's subway and bus system
overseeing 4 subway lines with 68 stations, as well as 220 bus lines served by about 1700 buses,
along with elevators, escalators and other fixed assets. STM adopted the PI System for its subway
system in 2017 as part of the Optimization of Processes and Maintenance Activities (OPALE)
project, with the goal to improve maintenance on fixed assets through operational data.
Maintenance workers now have access to real-time information to spot asset anomalies,
improving customer experience.
Royal IHC manufactures and sells marine engineering equipment like hopper and backhoe
dredgers. Its vessels operate in wind-swept remote seascapes far beyond network range, making
it hard to maintain oversight of operations and ensure overall equipment effectiveness. Using the
PI System, they achieved real-time data visualization and advanced analytics in the cloud,
increasing trust in customers by using data to improve vessel efficiency and future equipment
design.
For TraPac, automating its flagship operations at the Port of Los Angeles terminal enabled the
company to cut costs, slash emissions, and move human operators out of harm's way. In 2017,
the company implemented OSIsoft's PI System to organize and analyze the information
generated by their operations. The result was a 10+% decrease in cycle time, improved
maintenance, and faster issue resolution.

Academia, research and government

With the goals of achieving carbon neutrality, net positive energy, and reduced water usage for a
multifaceted fermentation process, the University of California Davis Sustainable Wine and
Food Processing Center deployed the PI System, setting the stage for the next generation of
winemakers. Using real-time PI System data to monitor energy, water purification and
fermentation they lowered sustainability and energy costs without sacrificing the quality of wine.
RWTH Aachen University, located in Germany, is one of the largest technical universities in
Europe. The university's PEM (Production Engineering of E-Mobility Components) institute
focuses on designing electric mobility solutions. With the help of the OSIsoft PI System, PEM
Aachen used operational data to optimize the production process; predicting battery quality during
production in order to eliminate the cost and time associated with end of line testing and reduce
overall production cost.
The NASA Langley Research Center comprises 130 buildings monitored by a mix of 400
metering devices. With lofty energy reduction goals of 2.5% per year from 2015 until 2025,
Langley needed real-time data from the meters to gain the right insights. With the stream of real-
time data coming from the PI Server on a live dashboard display using PI ProcessBook and PI
Vision, the team can now immediately understand consumption levels and meter data quality.
Have a look at more customer stories here: https://tinyurl.com/sdotbpk or watch the “My PI
Stories” video playlist available here: https://tinyurl.com/rj6bgm9