NORTHWESTERN UNIVERSITY
Don Mariano Marcos Ave., Laoag City, Ilocos Norte, Philippines
College of Allied Health Sciences
Department of Nursing
Laoag City
STUDENT NURSES PATIENT ANALYSIS of the Therapeutic
interaction Technique/
(communication technique Non-
used and rationale for use) therapeutic?
Verbal: Verbal: Technique used: Therapeutic
SN 1: Good afternoon Okay, sit down and Acknowledgement and
nay, we are the let’s begin offering self
students’ nurses of
Northwestern Rationale:
Non- Verbal:
University. I am This technique used
Acezen Ancheta indicating that I am
Patient is making eye interested and open to
contact, nodded and listen
SN 2: I am Winnie Grace smile as a sign of
Balanay po agreement. Sitting
calmly, and hand on top
SN 3. Hello nay! I am of the lap intertwined
Laribel
SN 4: and I am Austin
Alonzo, nay
SN 1: Nay, may mga ilan
lang po kaming
katanungan,
pagkatapos po ay
may gagawin tayo,
which is singing,
dance, and we also
play po. Is it okay
nay if we sit near
you, for us to
understand clearly
what we are going to
talk po?
NORTHWESTERN UNIVERSITY
Don Mariano Marcos Ave., Laoag City, Ilocos Norte, Philippines
College of Allied Health Sciences
Department of Nursing
Laoag City
Non- Verbal:
Maintained an eye
contact we’re sitting
around the patient
with a relax aura.
Hands resting in our
lap holding a paper
and pen and feet flat
on the floor.
Verbal Verbal Therapeutic used: Therapeutic
Maari po ba naming Ako si JP Giving Recognition and
malaman ang inyong asking questions
pangalan nay?
Rationale:
Ilan taon napo kayo? I was born on
December 09 Helps grant an
1947, so compute opportunity to start the
it conversation and
So 76 na po kayo? recognizing the client.
Yes. 76 It welcomes the client
with respect and
Taga saan po kayo nay?
warmth. Solicit
I lived in River Side,
personal information
Laoag City before.
from the client
But right now, I
am in Bahay Pag-
asa
Kamusta po kayo ngayon
nay?
Use English
How are you right now
nay? Is there
something bothering I’m feeling good. It’s just
you? a normal feeling today.
But I feel like I’m being
NORTHWESTERN UNIVERSITY
Don Mariano Marcos Ave., Laoag City, Ilocos Norte, Philippines
College of Allied Health Sciences
Department of Nursing
Laoag City
interviewed by a
psychologist
Non-Verbal:
Non-Verbal:
Maintaining eye contact
Maintaining eye contact.
while asking
Smiling and in good
questions. The two
mood
students were taking
down the information
Verbal: Verbal: Therapeutic used:
So, nay. We will be with Alright Establishing specific
you today from 1pm relationship of the
to 4 pm. We will Non-Verbal: time, date, place, and
have a program later duration of meeting
on.
Making an eye
contact, smiling. Rationale:
Non-Verbal:
Maintaining eye contact, Setting up the boundaries
while other students of relationship in time,
writing the date, place, and
information duration of the
meetings clearly
orients the client when,
where, and how
Verbal: Verbal: Technique: Therapeutic
So, nay. I want you to Okay, at least I am Confidentiality
know that the aware and there’s
information we a confidentiality Rationale:
obtain from you will
not come out and no Non-verbal: To establish trust and
other people will
respecting patient’s
know about this
Making an eye contact right to keep private of
and smiling any information about
Non-verbal: her. Allowing only
those dealing with the
NORTHWESTERN UNIVERSITY
Don Mariano Marcos Ave., Laoag City, Ilocos Norte, Philippines
College of Allied Health Sciences
Department of Nursing
Laoag City
Maintaining eye contact, patient to have an
sitting properly and access to the
talking calmly information
Verbal Verbal Technique used: Therapeutic
Anyway nay, Can you Today is Saturday Closed questions
tell us what the date May 25, 2024.
today? And where And we are at Rationale:
are we right now? Bahay- Pagasa and Useful when need a to-the-
the other side is point answer. It’s a
the Care Home good way to prompt
where we stay memories or deeper
thinking
How long have you been
here nay?
I was here since I was
66 years old
probably a decade
Non-Verbal:
now
Maintaining eye contact
Non-Verbal:
while asking.
Making an eye
contact, while
doing hand
gestures to point.
Verbal: Verbal Technique: Therapeutic
What are your daily When I woke up in the Summarizing
routine here at morning, I started
Bahay- Pag-asa nay? with a prayer and Rationale:
then one of the
nurses there will Brings closure to the
call us to have conversation by providing a
breakfast, and I’ll summary of the key
take a bath. components of the
Sometimes, I do conversation
exercise like
walking and also I
NORTHWESTERN UNIVERSITY
Don Mariano Marcos Ave., Laoag City, Ilocos Norte, Philippines
College of Allied Health Sciences
Department of Nursing
Laoag City
read books, except
Chinese
Yes, that’s right
Do you mean, after you
wake up, the first
thing you do is to
pray po?
Verbal: Verbal Technique used: Therapeutic
Kamusta naman po kayo Okay naman ako dito, Active listening
dito nay? pero minsan ay
may hindi kami Rationale:
pagkakaunawaan Paying close attention to
sa isang kasama what the patient is
namin dito, saying by observing
because she both verbal and non-
always tease and verbal cues
Non- Verbal annoy me.
Maintaining eye contact.
The other students Non-verbal:
are taking down what
the patient saying.
Making eye contact.
Facial expression
looks irritable
Verbal Verbal Technique Therapeutic
I have a lot of works
Nay, what is your work before, I work in city hall Stating the observed
before you came here? mayor office, Fiscal’s
office, City Health Office Rationale:
and also I have a Sari- Verbalizing what is
sari store observed in the patient,
for validation and to
Wow, you have a lot of of course, hahaha encourage discussion
NORTHWESTERN UNIVERSITY
Don Mariano Marcos Ave., Laoag City, Ilocos Norte, Philippines
College of Allied Health Sciences
Department of Nursing
Laoag City
works before, nay.
Non-Verbal: Non-verbal:
Making an eye contact
Maintaining eye contact. while smiling, with a
While the other student proud facial expression
nurse’s taking down the
information
Verbal Verbal Technique: Therapeutic
Do you have a husband Yes, I have a two Open-ended question
or a children nay? children and seven
grandchildren. But Rationale:
one of my children
which is my This helps to express their
daughter and one feelings open and often help
of my to feel more at ease
grandchildren died
due to vehicular
accident. And my
husband he has a
new family right
now
How do you cope up
with it po?
How do I cope up? No I
didn’t come up yet, Nu
malagip ko ket ma is-
istress nak latta. Losing
my daughter feels like it
is end of the world. And
when I lost my husband,
it’s okay, he had done it
for several times. So, I
just pray and keep myself
busy, and I read books to
distract myself
It hurts me but I
accept it anyway.
NORTHWESTERN UNIVERSITY
Don Mariano Marcos Ave., Laoag City, Ilocos Norte, Philippines
College of Allied Health Sciences
Department of Nursing
Laoag City
Non-verbal:
How did you feel when
that happen po? Making an eye contact
and serious
Non- Verbal: expression
Maintaining eye contact.
Active listening
Verbal: Verbal: Technique: Therapeutic
Meron po bang Yes, my grandchildren, Clarification
bumibisita sa inyo the last time they visited
dito nay? me is last month ago Rationale:
Helps both speaker and
My son with my listener to ensure the message
grandchildren has been accurately
Who usually comes to understood
see you, nay?
Before they visit me at
least 3 times every
How often do they visit month, but my son told
here nay? me that he will come visit
me 1-2 times every
month, kasi busy siya sa
kaniyang trabaho at baka
Non-verbal: matanggal daw siya.
Maintaining eye contact,
and the other students Non-verbal:
are writing the Making eye contact,
information. while hands intertwining
Verbal: Verbal: Technique: Therapeutic
I noticed that you have I always carry this one, Interpreting
pen, but where is the but I think I lost it under
cover nay? my bed or somewhere. Rationale:
NORTHWESTERN UNIVERSITY
Don Mariano Marcos Ave., Laoag City, Ilocos Norte, Philippines
College of Allied Health Sciences
Department of Nursing
Laoag City
Non-verbal: Non-verbal: Providing a view of the
Looking at her pen meaning or importance of
Maintaining eye contact something
while pointing the
pen
Verbal: verbal: Technique: Therapeutic
Do you experience any What do you mean Exploring
illness, nay? illness?
Rationale:
If you experience any Ok, I have arthritis. It
To investigate deeper into a
illness, nay before or get worsen if it is
subject or an idea
kahit ngayon cold
Non-verbal: Non-verbal:
Maintaining eye contact Smiling while looking
to us
Verbal: Verbal: Therapeutic: Therapeutic
So, nay. Is there anything I have nothing to say. Encouraging description of
else you want to say? Are you done with your perception
questions?
Rationale:
Yes nay
Then we’re good now Asking to describe feelings,
Non-verbal: perceptions, and views of
Non-verbal: their situation
Showing interest and
readiness to listen Smiling with calm voice
Verbal: Verbal: Technique: Therapeutic
Nay, they are calling us
outside, the program is Yes, and we talked a lot. Summarizing
about to start. So, what we
did is introducing, asking Rationale:
questions and answer, and Non-verbal:
talking. This is organizing and
Nods while listening summing up which has done
before and seeks to bring out
NORTHWESTERN UNIVERSITY
Don Mariano Marcos Ave., Laoag City, Ilocos Norte, Philippines
College of Allied Health Sciences
Department of Nursing
Laoag City
Non-verbal: important point of discussions
and increase awareness and
Speaking gently while understanding of each sides.
summarizing. Showing
calm gestures
Verbal: Verbal: Therapeutic: Therapeutic
Before we go outside nay, Okay, go on.
we will take your vital signs
po. So, what’s the result? Is
it normal?
BP: 120/80 mmHg
Body Temp: 37.0 Non-verbal:
RR: 18cpm
PR: 94bpm Observing what we are
O2: 98% doing. Smiling at us
Yes nay, all the result are
within the normal range pa
po
Non-verbal:
Smiling with the patient
with gently voice
Verbal: Verbal: Technique: Therapeutic
Thank you for sharing, and Thank you also. Study Termination of contract
trusting us nay. That’s all hard and reach your
for now. Let’s go outside na dream Giving recognition
po, the program is about to
start Non-verbal: Rationale:
Non-verbal: Smiling and making an Ending the therapeutic
eye contact interaction as agreed by the
Offer a help to stand up and nurse and the client
go outside
Shows that the nurse
NORTHWESTERN UNIVERSITY
Don Mariano Marcos Ave., Laoag City, Ilocos Norte, Philippines
College of Allied Health Sciences
Department of Nursing
Laoag City
recognizes the client as a
person, an individual that
gives the client fulfillment of
her worhiness
