Due to changes to the Competition Act, pending regulatory guidance, this document is provided for historical En raison des
ison des changements apportés à la Loi sur la concurrence, en attendant l'orientation réglementaire, ce document
information purposes only and does not constitute an active or current representation of Suncor Energy Inc. Suncor est fourni à des fins d'information historique seulement et ne constitue pas une représentation active ou actuelle de
fully disclaims any liability for the use of such information for any purpose. Suncor Énergie Inc. Suncor décline entièrement toute responsabilité pour l’utilisation de cette information pour tout
usage.
Tips to Prepare for a Video Interview
1. Test your technology: Before you start, test the video and audio on your computer, laptop or
mobile device. Also ensure that your internet connection is stable. Try video-calling a family
member or friend to make sure both video and sound are working. We recommend you
complete your interview on Google Chrome, the HireVue App for Candidates, or other
supported browsers like Firefox or Safari to avoid potential issues.
2. Practice, practice, practice! Interviewing is a skill and gets better with practice and will help
reduce nervousness. Do the HireVue practice questions as many times as you need to, once
you’ve logged in, until you feel comfortable – it’s not recorded and we don’t see it. Keep in
mind, the practice questions you will be asked are not the same questions you'll be asked in
your video interview.
3. Make sure you’re comfortable: Find a quiet, private, well-lit spot where you'd like to do your
video interview that is free from noise and possible interruptions (avoid coffee shops and other
communal spaces). Have some water with you in case you get thirsty.
4. Calm your nerves: Remember, it’s normal to feel nervous. Once you start the video interview, if
you stumble over an answer, get tongue tied or feel like you’re rambling, it’s okay to stop,
breathe and start over. And, if you'd like to re-record that answer entirely, we'll give you that
option! But please note, we've only allowed two retries per question, so make sure you keep
track.
5. Be yourself: Interviewing can be nerve-wracking, but the nice thing about video interviewing is
that it lets you take the interview in your own chosen space and at your own time. Remember,
the purpose of an interview is to allow us to learn more about you, your experiences, and your
ultimate fit for this job, so help us learn more about you! Don’t know what to wear? Dress
professionally the same way you would for an in-person interview.
1 2019
Frequently Asked Questions
Q: What’s a Video Interview?
A. Following the resume review, we invite qualified candidates to complete a pre-recorded video interview.
It’s an opportunity for you to share more about yourself (other than just a written resume), at a time
that’s convenient for you and in the comfort of your own chosen location. You use a personal device
which can connect to the internet, such as a mobile phone, laptop, desktop, or tablet. It helps our
recruiters and hiring leaders learn more about your experience and qualifications. We use these videos to
help eliminate bias through a consistent rating method so that every candidate is scored against the same
standards. Click here to learn about the video interview from HireVue.
Q: What will the experience be like?
A. From your email invitation, click the link to start the practice and then the interview. Their system will
then run a check to make sure that everything is working properly (an equipment check). Practice at least
once (or as many time as you’d like!) in the system to make sure you can see and hear properly. Once
you’ve practiced, proceed to the interview where you’ll have 30 seconds to prepare your answer and 3
minutes to record.
Q: What devices are compatible?
A. You can use an Android or Apple smartphone or tablet with a front-facing camera, Windows computers
running Windows 7 or higher with a webcam and microphone, or an Apple computer with a webcam and
microphone. Most computers have a built-in webcam and microphone or you can use an external
webcam and microphone.
Q: How are these videos assessed/evaluated?
A. While HireVue has the functionality to use Artificial Intelligence to assess body language or behavioural
cues, at Suncor we are not currently using this technology in our screening process.
Q: Is this facial recognition technology?
A. No. HireVue does not use facial recognition technology or track facial features for identity recognition
purposes.
Q: What if I don’t want to see myself on video answering questions?
A. Once you start, and if you find you don't want to look at yourself talking, feel free to select the "hide
video" button and a dark image outlining your shadow will appear. You will still see a faint image of
yourself but it reduces the visibility and makes it less of a focus.
Q: What if there are technical difficulties?
A. If you experience technical difficulties connecting to the video interview, contact HireVue customer
support available 24/7.
Q: What if I need accommodations?
A. In the HireVue interview, you can request for accommodations. For any applicants requiring additional
accommodations, please advise us at [email protected], referencing your job posting number if possible.
Source: Tips for a successful On Demand interview. Candidate Help Centre. HireVue, 2019, hirevue.secure.force.com/ContactHireVueSupport/articles/en_US/Tips/Tips-for-a-successful-On-Demand-
interview?retURL=%2FContactHireVueSupport%2Fapex%2FknowledgeProductNew%3Ft%3DTips__kav%26lang%3Den_US&popup=false&lang=en_US
To view our Accessibility policy, please visit the Suncor website. Suncor’s practices align with the
Ontarians with Disabilities Act, 2001 (ODA) and the Accessibility for Ontarians with Disabilities Act, 2005
(AODA).
Source: Tips for a successful On Demand interview. Candidate Help Centre. HireVue, 2019, hirevue.secure.force.com/ContactHireVueSupport/articles/en_US/Tips/Tips-for-a-successful-On-Demand-
interview?retURL=%2FContactHireVueSupport%2Fapex%2FknowledgeProductNew%3Ft%3DTips__kav%26lang%3Den_US&popup=false&lang=en_US
