1. Which of the following is true about business strategies?
a. An organization should stick with its strategy for the life of the business
b. all firms within an industry will adopt the same strategy.
c. Well defined missions make strategy development much easier.
d. Strategies are formulated independently of SWOT analysis.
e. Organizational strategies depend on operations
2.The fundamental purpose for the existence of any organization is described by its
a. policies
b. mission
c. procedures
d. strategy
e. tactics
3. Which of the following activities takes place once the mission has been developed?
a. The firm develops alternative or back-up missions in case the original mission fails.
b. The functional areas develop their functional area strategies.
c. The functional areas develop their supporting missions.
d. The ten OM decision areas are prioritized.
e. Operational tactics are developed
4. Which of the following statements about organizational missions is false?
a. They reflect a company's purpose.
b. They indicate what a company intends to contribute to society.
c. They are formulated after strategies are known.
d. They define a company's reason for existence.
e. They provide guidance for functional area missions
5. The impact of strategies on the general direction and basic character of a company is
a. short ranged
b. medium range
c. long range
d. temporal
e. minimal
6. The fundamental purpose of an organization's mission statement is to
a. create a good human relations climate in the organization
b. define the organization's purpose in society
c. define the operational structure of the organization
d. generate good public relations for the organization
e. define the functional areas required by the organization
7. Which of the following is true?
a. Corporate mission is shaped by functional strategies.
b. Corporate strategy is shaped by functional strategies.
c. Functional strategies are shaped by corporate strategy.
d. External conditions are shaped by corporate mission.
e. Corporate mission is shaped by functional strategies
8. According to the authors, which of the following strategic concepts allow firms to achieve their missions?
a. productivity, efficiency, and quality leadership
b. differentiation, cost leadership, and quick response
c. differentiation, quality leadership, and quick response
d. distinctive competency, cost leadership, and experience
e. differentiation, distinctive competency, quality, leadership, and capacity
9. A firm can effectively use its operations function to yield competitive advantage via all of the following except
a. customization of the product
b. set equipment utilization goals below the industry average
c. speed of delivery
d. constant innovation of new products
e. maintain a variety of product options
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Production And Operations Management
Page 1
Production and Operations Management
1. Which of the following is (are) important consideration(s) concerning activity times?
Activity time should be obtained from the person responsible for the completion of an activity
Activity time must be independent of any influence which the preceding or succeeding activity may have on it.
Activity time may assume that just the normal quantity of resources required to carry out the activity are available.
All of the above
2. Objective of Work Study is to improve ---------
Cycle time
Productivity
Production
All of the above
3. The following is not a major contributor in the development of Control Charts and Sampling plan
F H Dodge
H G Roming
Walter Schewhart
J M Juran
4. Organizational models are
multinational model
international model
global organizational model
All of the above
5. The ––––––––– is the defect level for which lots are regarded as bad lots.
Acceptable quality level
Consumer’s risk
Producer’s risk
Lot Tolerance Percentage Defective
6. What are the advantages of templates over diagrams?
Can be conveniently moved on the graph paper
Less laborious
Saves time
All of the above
7. Attack strategies are
Frontal attack
Flank attack
Encirclement attack
All of the above
8. Which of the following are assignable cause?
Large variations in hardness of material
Tool wear
Errors in setting
All of the above
9. Which of the following are activities of corrective maintenance?
Overhauling
Emergency repairs
Modifications and improvements
All of the above
10. Limitations of Traditional cost accounting are
Assumes factory as an isolated entity
It measures only the cost of producing
both (A) and (B)
none of the above
11. Which kind of defect can be called as minor defect?
Which does not reduce the usability of the product for its intended use
The cost of repairing the defect is less
Both (A) and (B)
None of the above
12. General Electric Matrix is divided into how many cells
16
25
13. What is the reason of excessive friction between parts?
Improper or lack of lubrication
Material of parts
both (A) and (B)
None of above
14. Capacity decisions have a direct influence on performance of production system in respect of –––––––––
Delivery performance
Quality control
Plant size
Manpower
15. Business is rated on which dimensions
Market attractiveness
Business strength
both (A) and (B)
none of the above
16. Which of the following policies is advisable in case of low product variety and large volumes?
Skilled labour, special purpose machines
Low skilled labour, general purpose machine
Low Skilled Labour, Special Purpose Machines
Any of the above
17. In an organization there may not be a formal PPC department if
Work is highly repetitive in nature
Planning activities are performed by the line staff
Number of workmen is not very large
All of the above
18. 'W' in SWOT stands for
What do you do well?
What could you improve?
What doors are open to you?
What threats could harm you
19. Which kind of labour force is required in case of Jobbing Production?
Highly Skilled
Semi skilled
Unskilled
Any of the above
20. Which of the following is not the characteristic of Project Production?
Continuous flow of material
Highly mechanised material handling
Virtually zero manufacturing cycle time
All of the above
21. Like roots of a tree, ––––––––– of organization is hidden from direct view.
goodwill
core competence
Higher management
Capital investment
22. Fixed position layout is adopted when
Products are of different variety
Product is very heavy involving assembly of large number of parts
Products are in large numbers
All of the above
23. Which of the following is not a type of specification?
Material specifications
Dimensional specifications
Manpower specification
Performance specifications
24. ––––––––– should have the ability to develop a vision to see patterns into the future.
Leaders
Workers
Management
None of the above
25. What is the location of lower control limit in the X bar-R control chart?
3 standard deviations below central line
2 standard deviations below central line
1 standard deviations below central line
Any of the above
26. Which of the following Principles of Management is not advocated by F W Taylor?
Selection of best worker for each particular task
Division of work between worker and management
Training and development of the workmen
Involvement of workers in strategy planning
27. Scale model used for layout analysis have following advantages
Nontechnical person finds it easy to comprehend
Overhead facilities can be shown
Models can be shifted easily
All of the above
28. Which are three different bases to establish an activity time?
Past experience
Judgement
Historical data
All of the above
29. Which photographic technique is used to record path of motions of the members of the body during method study?
Acrograph
Cyclograph
Cyclogram
Cycloscope
30. Control should involve ––––––––– amount of information.
Minimum
Sufficient
Maximum
Any of the above
31. The term ––––––––– implies the foregone profit due to inability of company to produce.
Opportunity cost
Marginal cost
Overhead cost
All of the above
32. OC curve of ideal sampling plan suggests that all lots less than 3% defectives have the probability of acceptance of
–––––––––.
0.25
0.5
0.75
33. Which of the following are the objectives of a good maintenance system?
A..Minimisation of wear and tear of machines
B..Ensuring maximum plant availability
Both (A) and (B)
None of the above
34. Inherent Safety' is one of the principle of good layout. In context of layout, this can be achieved by the following
Clear gangway
Location of material and material handling system
Both (A) and (B)
None of the above
35. In case of an OC curve, the risk of rejecting a good quality lot may vary between –––––––––.
0.01 to 5%
0.01 to 10%
0.01 to 15%
0.01 to 20%
36. How does 'structure' reduce external uncertainty arising out of human behaviour
Research and planning
Forecasting
both (A) and (B)
none of the abOVE
37. Inadequate production capacity ultimately leads to
Poor quality
Poor Customer Service
Poor inventory control
All of the above
38. What do you understand by the inspection conducted on all non reworkable jobs prior to their movement to the
scrap yard?
Final inspection
Endurance inspection
Functional inspection
Salvage inspection
39. A/An ––––––––– history card is the record of all repairs, replacements and engineering changes carried out in the
equipment during it's period of service.
Service
Equipment
Repair
None of the above
40. Which of the following are assignable cause?
Large variations in hardness of material
Tool wear
Errors in setting
All of the above
41. A strategy which aims to produce a perfect product which will suit everybody is called:
Marketing orientation.
Production orientation.
Product orientation.
Perfection orientation.
