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MFA How To Guide

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0% found this document useful (0 votes)
15 views8 pages

MFA How To Guide

Uploaded by

bisbyalexander90
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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First Time User Login

Instructions
Revised 11/29/2023

ATTENTION:
1. Create an Account Registration will take 10-20 minutes and must be completed in
2. Email Verification one sitting
3. Multi-Factor Authentication Delete all cookies and cache, if problems are experienced
4. Identity Verification Your email will be your new username

To apply for unemployment


benefits go to
GetKansasBenefits.gov and click
on Log in/Register.

You will be taken to the Benefits


Login page where you will choose
Create Account: Register

K-CM-G 004
Sign up
Create an Account and follow the instructions provided below.

Items in red cannot be changed once


submitted, enter these correctly and
remember what you entered.

Create Account
To create your account fill in the following
information:
Email – A unique email is required to create
your account.
Personal Identification Number (PIN) – Create
a four-digit number. It cannot be all 0000, 9999
or start with a 0.
Social Security Number (9 Digits)
Legal first name
Middle initial (optional)
Legal last name
Phone number
Street address
City
State
Zip code
Date of Birth (mm/dd/yyyy)
Security word

If you receive this screen, you have


incorrectly entered account details. Correct
the red highlighted areas and click Register.
Email Verification
A Verification email will be sent to the
email address that you provided. The email
will be from [email protected]. Click
the Activate Account button in the email.

DO NOT click the button more than once.


DO NOT forward the email.
DO NOT wait more than 24 hours to click
the link.

If you do not receive an email within


the next five minutes, check
your spam folder.

You will click the Activate


Account button.
Enter new password
You will be asked to enter a new
password.

Security Image
Choose a security image, then click
Create My Account.
Multi-Factor Authentication (MFA)
MFA protects you from fraudsters and identity thieves who may try to access your account
and personal data. This adds an additional layer of security to your account and requires you
to enter a code, received via phone call, email or text for verification.

One of the following below must be


completed:
Text Preference 1:
Click the Setup button.
Enter mobile phone number
Click the blue Send code button
Wait for the system to send a text message to
the mobile phone number entered
Enter the code provided
Click the blue Verify button

Voice Call Preference 2:


Click the Setup button.
Enter your phone number to receive voice
calls (mobile phone recommended)
Click the blue Call button
Wait for the system to call the phone number
entered with an audible code
Answer the call
Enter the code provided over the call
Click the blue Verify button
Identity Verification

Click ID Proofing to verify


your identity.

Click the blue Verify ≫ button

Answer the questions and click


Verify.
What happens if you followed
these steps and still cannot log in?
You will need to go to
https://uiassistance.getkansasbenefits.gov and create a
Portal Request. Upload a copy of the following:

Driver's license or Identity Document (ID)


Social Security Card

Claimant Dashboard
With account registration now complete, you will arrive at the dashboard page. This will be your log
in page going forward for Get Kansas Benefits (GKB).
Self-Service Account Settings
From the What Would You Like
To Do? page, you can update your
information by clicking Change
Your Personal Information

From here, you can update:


Name
Phone number
Address
Residency information
PIN
Security word

You may be required to complete a CAPTCHA


when logging into your account. A CAPTCHA
is a type of challenge response test used to
determine whether the user is human.

Complete CAPTCHA
Complete the CAPTCHA by selecting all
appropriate images.

If you have any further questions or issues, contact the


Kansas Department of Labor Unemployment Insurance
Contact Center:
Kansas City: (913) 596-3500
Topeka: (785) 575-1460
Wichita: (316) 383-9947
Toll-Free (800) 292-6333

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