Salesforce- Competitor Analysis Brands
Price Range
(Per User
Depth of
Solution
Scalability
Product
Robustness
Innovation
Position &
Branding
Values
per month)
INDUSTRY SNAPSHOT Comprehensive 99.99% uptime
Einstein AI, Gartner Magic Extensive
₹2000-₹41864 CRM, 5,000+ Highly scalable SLA, extensive
GLOBAL regular updates Quadrant Leader capabilities
$105.9 INDIAN $1.23 apps features
MARKET BY
Billion MARKET Billion Scalable for Strong in SMB
2029 40+ integrated Zia AI, frequent High value for
₹800-₹2600 SMBs and large Strong reliability space, growing
applications updates SMBs
organizations in enterprise
CAGR CAGR
7.74% (INDIA 2024 16.83% Leader in High value for
(2024-29) -2029) Strong ticketing, Scalable for Robust support Innovative
₹1590-₹9629 support support-focused
support support teams platform support features
solutions businesses
Market Share – PIE CHART Annual recurring
cost ₹32,23653 99.9% uptime Strong
ERP + CRM, Highly scalable Continuous High value for
Monthly cost for SLA, strong enterprise
comprehensive for enterprises innovation enterprises
subsequent security reputation
years ₹268608
Reliable,
Project Scalable for Regular Growing brand High value for
integrates well
₹749-₹24899 management + small to medium updates, focus in project project-centric
with
CRM businesses on usability management teams
monday.com
Scalable for
Simple and Simplicity- Niche for small
₹1256+sales tax Simple CRM small Simple, low cost
reliable CRM focused updates businesses
businesses
Scalable for Regular
CRM, project Reliable with Recognized in Good value for
₹2428-₹8289 small to medium updates,
management good integration SMB space SMBs
businesses integrations
Highly Scalable for Reliable with Regular High
Known for
₹2177-₹166₹63 customizable medium to large strong updates, customization
flexibility
CRM enterprises customization flexibility value
CRM, ERP, 99.9% uptime AI-driven Strong Deep
₹5442-₹11304 Office 365 Highly scalable SLA, robust insights, Azure enterprise integration, AI-
integration security integration reputation driven insights
Team Trinity IMI,New Delhi
