INTERACTIVE USER MANUAL

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 INTERACTIVE PDF
This user manual covers everything you
need to know about your C30

About C30 Installation Steps

Getting Started Phone Usage

Intercom Usage Audio/Voice Experience

Settings & FAQs

 About C30
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Congratulations
on purchasing your C30

TAP

01 Overview

02 Product parts

03 What’s in the box?

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 About C30
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01 - Overview
The C30 device is a helmet accessory that
enables a connected ecosystem where you as
a rider can stay connected with your
smartphone and other riders over a range of
wireless profiles.

You can now use your phone’s calling, music,

audio and navigation services via the headset.
You also have the ability to invoke your
phone’s voice assistant to make complete use
of its value while riding your two-wheeler.

Enjoy the pleasures of a connected riding

experience with the RIDEGRIDTM (mesh)
intercom

Let’s go through everything you need to start

using the device.

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 About C30
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02 - Product parts
Labelled parts of the C30 main unit

Antenna

RGB LED

UP Button
+ Button
O Button
- Button
DOWN Button

Mount Slot

TYPE C MicroUSB
USB Charging Headset port
port

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 About C30
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03 - What’s in the box?

List of parts for C30

1) Main Unit 2) Headset Kit +

velcro sticker pads

3) Type C - Charging cable

4) Clamp mount Kit

5) Adhesive mount

6) Speaker Spacers

7) Allen key - M3

The companion app is also

required for best experience.

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 Installation
Steps
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Installation
Steps

01 Installation Overview

02 Headset kit placement

03 Installing the Unit

04 Clamp Installation method

05 Adhesive mount method

06 Connecting the Unit

07 Antenna operation

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 Installation
Steps
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01 - Installation Overview
There are two parts to installing the Device
on the helmet

1) Installing the Headset kit

2) Installing the C30 Communication device

The C30 can be installed on full face, half

face or modular helmets.

Note - Please spend a few minutes reading

the instructions before you start the installa-
tion process. You need to consider the head-
set kit's wiring and available length before
you decide the final position for the device.

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 Installation
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02 - Headset kit placement

Before you install the headset, you need to
remove the helmet inner padding to reveal
the speaker slots.
Note: Most helmets provide a speaker slot. If your helmet
does not have a speaker slot, you will need to push the
ear-piece into place on the EPS (Thermocol) layer.

Speakers ( + spacers)

Take the helmet speakers along with the velcro

stickers and locate the slots provided inside the
helmet. Attach the sticker first and then attach the
speakers. You can use the additional spacers to
ensure the speakers are both centered and close
enough to your ears. You can adjust this position
later when you test the audio output.

Microphone

Run the boom mic along the left inner surface of

the chin bar and adjust it such that the mic is close
to your mouth. You can adjust the flexible stem of
the mic to suit your comfort.

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 Installation
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03 - Installing the Unit

The unit has two methods to attach it to the
helmet. To decide which method is best, you
will need to look at the surface and structure
of the helmet you plan to attach it to.

The clamp provided is the recommended

method and is suitable for most helmets and
can be easily installed and removed.

If your helmet does not accommodate the

clamp to be placed between the shell and
padding space due to either a thick beading
strip or some other helmet specific feature,
then you can opt to use the adhesive mount.

Clamp Mount Adhesive Mount

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 Installation
Steps
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04 - Clamp Installation method

Start by placing the helmet on its side such
that the left side of the helmet is facing you.

a) Loosen the allen screws on the Clamp and

slide it between the helmet outer shell and
inner padding.

a) Loosen the clamp

Inside view of left side of helmet

b) Tighten after placing the clamp

in between the shell and the padding.

b) Now tighten the allen screws, don’t tighten

fully as you will need to move it a bit to suit
the headset cable length. Check if your
helmet requires the use of extra foam pads to
be placed between the clamps to help fit it
securely.

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05 - Adhesive mount method

This method is the optional choice if you are
unable to place the clamp securely on your
helmet.

Ensure before you start that you clean the

surface of the helmet well to remove all dust
and dirt, as this will compromise the adhesion
process.

Identify a suitable
region along the
helmet edge.

Use the bottom edge of the helmet as a

reference and try to find a surface on the left
side of the helmet that is best suited for the
mount's adhesion.

Ensure this spot on the helmet is in complete

contact with the 3M VHB sticker (which is on
the back of the mount).

When choosing mount location also confirm

the cable reaches the device.

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06 - Connecting the Unit

Slide device into place

Now you are ready to attach the unit to

mount. Simply slide it from the top aligning
the slots of the device and the mount till the
device clicks firmly in place. The procedure is
the same for both mounts.

Connecting Headset micro USB + safety lock

a) Connect micro USB b) Secure the safety lock

The micro USB end of the headset can now

be attached to the unit, which is located on
the right bottom edge. Once inserted, secure
the safety lock in place to ensure the lock is
positive and secure. The lock minimizes stress
on the cable and protects it from accidental
snag or tug.

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 Installation
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07 - Antenna operation

Active (open) and Passive (closed) states

The antenna on the unit can be opened by

nudging it outwards. The antenna will spring
into active (open) state. Press it back to the
passive (closed) state and it will slide and
click back into place.

a) Nudge antenna outwards b) Antenna will spring out

For best intercom experience ensure the

antenna is in Active (open) state. You can
close it if you aren’t using the intercom.

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 Getting
Started
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Getting Started
Steps to charge and power up

01 Charging the device

02 Buttons and functions

03 Powering ON/OFF

04 Pairing device to phone

05 Connect App

06 OTA firmware update

07 Pairing to 2nd phone

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 Getting
Started
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01 - Charging the device

USB Type C port

The device is charged via the USB Type C
port on the bottom-left side of the unit. Open
the dust protection hood and secure the
connection.

a) Open USB hood

b) Connect Type C cable

The LEDs light up in the following

colors/pattern to indicate the charge
level during charging.

< 10% 10 - 40% 40 - 70% 70 - 95% > 95%

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 Getting
Started
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02 - Buttons and functions

Now that you have installed the unit, let’s take
a moment and get familiar with the buttons
and the functions of C30.

Buttons and types of clicks

UP DOWN O + -

Single Click Double Click Long Press

Here are some examples

Play/Pause Music Mute/Unmute mic Turn ON/OFF Start Bluetooth Pairing

&

Single Click Double Click Long Press Single Click

O Button UP Button O Button + & - Button

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 Getting
Started
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03 - Powering ON/OFF
You are now ready to start using the device,
so let’s get started.
Turn ON/OFF

Long Press
O Button

Long Press the O Button to turn ON/OFF.

Device will play a welcome note followed by
battery percentage. A headset test will check
if it’s connected. (LEDs will glow yellow if test fails.)

The LED on the device will light up to indicate power up

and battery level. Refer to table below to understand
the read out.

3 SECS 3 SECS Constant

Battery > 95%

Blue 3secs - Green 3secs - Blue constant

3 SECS 3 SECS Constant

70% < Battery < 95%

Blue 3sec - Green Pulses 3 times in 3secs - Blue constant

40% < Battery < 70%

Blue 3sec - Yellow Pulses 3 times in 3secs - Blue constant

10% < Battery < 40%

Blue 3sec - Red Pulses 3 times in 3secs - Blue constant

Battery < 10%

Blue 3sec - Red 3secs - Blue constant

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 Getting
Started
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04 - Pairing device to phone

To Mobile phone (Basic mode)
For best experience, we recommend using
the app, however C30 can also connect to
the phone via Bluetooth Classic for basic
functions (Phone calls, Music & Navigation)

To pair you need to set the device to

Bluetooth pairing mode. To do this,
Single click + & - Buttons together once.

Start Bluetooth Pairing

&

Single Click
+ & - Button

The device will start blinking blue to indicate

it is now in advertising mode.

Complete pairing & allow contact access on

your phone.

You need to do this only the first time. Device

will autoconnect to the last connected phone.

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 Getting
Started
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05 - Connect App
For the full range of features of the C30
device to work you will need to install the app
on your phone. Apart from the main controls,
the app also features an interactive version of
this user manual and links to how to videos.

You can also access the customer support

links from the app if you need additional help
or guidance.

Both Android and iOS devices are supported.

Install the app and follow the steps inside the
app to complete the process.

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 Getting
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Started
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06 - OTA firmware update

C30 is continuously updated with newer and
better features. These improvements are
easily updated Over-the-Air (OTA) via the
app itself and you don’t need any cables or
additional docks or devices.

Check the app to see if you need an update.

You will see an alert on the main dashboard if
your device requires one.

App Dashboard will prompt

a firmware update alert.
SWIPE
Swipe right to initiate update.

Just tap and follow the steps, ensure your

device is atleast 50% charged before you
start the update and don’t turn off the device
during the process. The app will indicate the
progress status.

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 Getting
Started
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07 - Pairing to second phone

Once you are connected to your first phone,
you have the option to connect your second
phone too. This second connection will allow
you to answer calls. To pair the second
phone, use the app on the phone and tap on
the “Connect Second Phone” button.

Tap on the settings icon on the top right of

the app to find this menu.

Once connected, phone calls received on the

second phone can be answered via the C30
unit.

Note - You can either use the RIDELYNK intercom

or connect your C30 unit to a second phone at any
given time.

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 Phone
Usage
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Phone Usage
How to use your phone’s features

01 Phone calls

02 Call volume controls

03 Auto-answer & settings

04 Music & audio

05 Music volume controls

06 Navigation

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 Phone
Usage
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01 - Phone calls
You are now ready to start using the device.
Let’s start from the top.

Responding to incoming calls

To answer an incoming call, single-click the O
button. You can terminate an active call with
a double-click of the O button.

You can also reject incoming calls with a

double-click of the O button.

Answer Call Reject/End Call

Single Click Double Click

O Button O Button

Making phone calls *(setup assistant on phone)

While riding, please use the voice assistant on
your phone to initiate phone calls.
Invoke Voice asst.

Double Click
O Button

You can invoke the voice assistant with a

double-click of the O button.

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02 - Call volume controls

During an active call you can increase or
decrease the device volume by pressing the
+ or - buttons.

Beeps are heard when volume is changed

and also at max and min limit.

Increase Volume Decrease Volume

Single Click Single Click

+ Button - Button

Use of Voice Asst for these controls

You can use the voice assistant
(Siri or Google Assistant) to control volume.
Note this is the phone volume.
You can invoke the voice-assistant with a
double click on the O button.

Try saying “Increase volume to 80%”

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03 - Auto-answer & settings

You can configure your phone-call
preferences through the app. An array of
auto-accept/auto-reject options are available
- these can be set as desired.

Tap on the settings icon on the top right of

the app to find this menu.

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 Phone
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04 - Music & audio

Choose a music/audiobook/podcast app of
your choice and launch it on the phone.

You can control any of your favourite music

or audio apps using the device. The device
recognizes the current player/app that your
phone is using and provides controls for the
same via the device & app.

Note: The music app should support AVRCP

(Audio Video Remote Control Profile)

Play/Pause Music Next Track Prev Track

Single Click Long Press Long Press

X Button + Button - Button

Play/Pause, Next & Prev controls

play/pause music - Single-click the O button

next track - Long press the + button
prev track - Long press the - button*

*Note - If you are listenting to a track, the first

Long press action on the - button will take you
to the beginning of the current track. Long press
the - button again to take you to the previous
track.

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05 - Music volume controls

The +/(-) buttons can be used to increase
/(decrease) the device volume. There are 15
possible volume levels between the minimum
and maximum. A single-click action on the
+/(-) button will increase/(decrease) the
device volume by one level.

Increase Volume Decrease Volume

Single Click Single Click

+ Button - Button

Use of Voice Asst. for these controls

You can change the music tracks or the
phone's volume through the voice assistant.

Invoke Voice asst.

Double Click
O Button

A double-click on the O button invokes the

voice assistant. You can then issue the
desired commands. Volume change here will
affect the phone volume, not the device.

Examples:
"Go to next track"
"Increase volume to 80%"

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Usage
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06 - Navigation
Navigation instructions over voice
Navigation instructions from your
mapping/navigation app will be announced
over the headset.

Use of Voice Asst for these controls

You can ask the voice assistant for navigation
assistance. The voice assistant is invoked
through a double-click action on the O button.

Invoke Voice asst.

Double Click
O Button

Example:
"Take me home"
"Take me to the closest petrol station"

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 Intercom
Usage
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Intercom Usage
RIDEGRIDTM and RIDELYNKTM

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 Intercom
Usage
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RIDEGRIDTM - Mesh Intercom

RIDEGRIDTM is an intercom mesh technology

that uses its advanced algorithm to connect
multiple C30 devices (upto 20 for optimal
performance) together to form a flexible
intercom network that allows riders to freely
go out and come back into the large group
call.

This self healing and clustering quality of

RIDEGRIDTM makes it extremely user-friendly
and easy to use in the real world situations
that you ride in.

RIDEGRIDTM range between 2 riders is 1.1 Km.

(2 Users maintaining LOS on an open highway)

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 Intercom
Usage
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RIDEGRIDTM Feature overview

Out of the box, the devices are set to

RIDEGRIDTM public mode, which will allows
them to join automatically.

It is also possible to create private groups

using the app. There are multiple methods to
invite other users or join private groups.
(Invite friends & scan QR code)

The maximum number of groups that a user

can be part of is 5.

Any member of the riding group can invite

new members in.

A member can freely choose to leave the

group.

Clustering: While on a RIDEGRIDTM call, users

who are within range of each other but
collectively out of range from other riders in
the same group will be able to talk to each
other.

Self-healing: Riders automatically rejoin the

call as they come back into range.

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 Intercom
Usage
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Public Group
To start a call in public mode, Long press
UP button on the devices.

Turn ON RIDEGRID

Long Press
UP Button

They will join the mesh and the call will

start automatically.

Exit / Enter RIDEGRID call Mute/UnMute mic

Single Click Double Click

UP Button UP Button

Once call is active, you can exit / re-enter

the call with a single click UP button.

You can also Mute/Unmute your mic by

double clicking UP button.

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Usage
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Private Group creation via app

It’s mandatory that the app is used for the
creation and management of RIDEGRIDTM
private groups.

To create and manage groups tap the

RIDEGRIDTM module. The first time you
open this module, it will automatically take
you through the setup and group creation
steps.

Tap on (+ New group), you will then be

taken through the steps to create the
private group. Once setup, you will then
have an option to invite others via a QR
code. Ask your buddies to scan the code
via their app with the QR scanner option
inside the RIDEGRIDTM screen.
.

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 Intercom
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Merging active phone call with on going

RIDEGRIDTM call

While on a RIDEGRIDTM call, if you receive an

incoming phone call and answer it, you get
disconnected from the RIDEGRIDTM call.

You can keep the phone call private and you

will be automatically placed back in the
RIDEGRIDTM call once you terminate the
phone call

If you wish the merge the RIDEGRIDTM call

with the phone call, double click Up button.

To unmerge the call, double click Up button

again.

Merge/Unmerge calls

Double Click
UP Button

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 Intercom
Usage
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RIDELYNKTM - 2-way Classic intercom

What is RIDELYNKTM (2-way intercom)?

RIDELYNKTM is an intercom between two C30
devices.

C30 device is also capable of connecting to

other bluetooth headsets via the Universal
Intercom feature that is a part of this
RIDELYNKTM intercom protocol.

Note: This is not the Mesh intercom feature to

connect multiple riders.

RIDELYNKTM range is recommended between

Rider and Pillion only. Maximum range in ideal
conditions is 50m

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 Intercom
Usage
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Pairing via app

On the App’s dashboard, tap on RIDELYNKTM.
The device will start to search for others in
range. Your riding buddy/pillion must be in
range with his/her device in RIDELYNKTM
pairing mode via the app too.

The app will display all the users who are in

range and are available for pairing. You can
select the user you want to connect to and
initiate the pairing process. Once paired the
call will start automatically.

You can repeat this process and add more

riding buddies to your device. They will show
up as a list on the app. You can now choose
5 of them out of this list for the speed-dial
feature. Adding them to speed-dial makes it
easier for you to connect to them while riding.

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 Intercom
Usage
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Pairing via device

To pair with a buddy using the device, you can
long press the Down button to start pairing.
The same needs to be done by the buddy who
is seeking to connect with you. Keep the
devices close to each other (around a feet
apart). Allow a few seconds and the devices
will find each other and pair automatically.

RIDELYNK Pairing

Long Press
Down Button

Once paired, the RIDELYNKTM call will start

automatically.

Exit / Restart RIDELYNK call

Single Click
Down Button

Once RIDELYNKTM call is ON you can Exit and

Restart the call with a single click of the Down
button. You can also increase / decrease vol
with + and (-) buttons.

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 Intercom
Usage
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Universal Intercom
Universal intercom is the ability to connect
with other non C30 devices that support
Universal Intercom including generic
bluetooth headets. To do this, you use the
same steps as before via app or device.

Open RIDELYNKTM on the app or long press

the down button to start advertising and ask
your buddy to also initiate the pairing process
on his/her device by initiating advertising
mode. The devices should find and pair up
automatically in 10 to 20 seconds.

Note: Universal intercom cannot be set up for

Speed-dial.

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 Intercom
Usage
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Add other brand model or any other

Universal Intercom device as guest to
RIDEGRIDTM call

It is possible to add guests into a RIDEGRIDTM

call who don’t have a C30 device. Though
limited, it’s possible to connect a pillion or a
ride buddy on a motorcycle to your C30
device and merge them into the larger
RIDEGRIDTM call.

First ensure that two or more C30 devices are

connected via RIDEGRIDTM.

Next, turn the Bluetooth Intercom device to

Bluetooth pairing mode. On your C30 device,
turn on RIDELYNKTM and start discovery on
the app.

Click on the Bluetooth Intercom device on the

list. The RIDELYNKTM call will automatically be
established.

The RIDEGRIDTM call will be placed on hold for

the C30 device initiating the RIDELYNKTM call.

Finally, merge the RIDEGRIDTM call with the

RIDELYNKTM call by double clicking the top
button

Note: RIDELYNKTM (Universal Intercom)

usable-range will be lower than it is between two
C30 devices on RIDEGRIDTM. Recommended for
Rider-Pillion use cases, max range in ideal
conditions is 50m.

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 Intercom
Usage
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Speed-dial Intercom feature

Speed-dial is a feature that allows you to

initiate calls with buddies who are saved on
the list. To do this you need to first select
buddies in your list and add them as
speed-dial contacts. You can do this on the
app and can have up to 5 speed-dial
buddies.

Note : Speed dial will not work while you are on a

RIDELYNKTM call. You will need to end the active
RIDELYNKTM call and then turn off RIDELYNKTM too.

To initiate speed-dial using the device,

single click Down button. This will initiate
the speed dial feature and start with last
called rider. To choose, single click O or
select the next rider with single click + to
go to the next slot, you can press + again
to toggle down to the next rider.
Note : You can toggle between your saved speed dial
list from 1 to 5 and choose to call the desired rider by
pressing O once.

You can also use the app if you have mounted it on your
motorcycle by tapping on the the speed-dial icons.

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 Audio/Voice
Experience
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Audio/Voice Experience
Controls for sound

01 Audio controls

02 Volume controls

03 EQ controls for music

04 Dynamic volume control

05 Active noise control

06 AudioWeaveTM

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 Audio/Voice
Experience
MENU

01 - Audio controls
Play/Pause, Next & Prev controls

play/pause music - Single-click the O button

next track - Long press the + button
prev track - Long press the - button*

*Note: If you are listening to a track, the first long

press action on the (-) button will take you to the
beginning of the current track. Long press the
(-) button again to take you to the previous track.

Play/Pause Music Next Track Prev Track

Single Click Long Press Long Press

X Button + Button - Button

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 Audio/Voice
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02 - Volume controls
Volume control
Volume control is possible either through the
device or the app. The + and - buttons can be
pressed once increase or decrease the
volume while listening to music or attending
calls.

Increase Volume Decrease Volume

Single Click Single Click

+ Button - Button

On the app, there is a dedicated volume slider

that allows you to set the desired volume.

SLIDE

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 Audio/Voice
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03 - EQ controls for music

In the menu you can access the audio presets
that allow you to control Volume boost and
Equaliser preferences.

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04 - Dynamic volume control

This additional toggle, also seen on the
volume slider module, allows you to set up
volume level controls that increase or
decrease based on your speed. This feature is
useful if your helmet allows a larger amount
of wind noise through at higher speeds.

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 Audio/Voice
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05 - Active noise control

Quality of voice conversations is improved
through active noise control. The algorithm
suppresses wind noise in the microphone
path allowing other riders to hear you clearly.

This filter is active through out, you don’t

have to change any settings.

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 Audio/Voice
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TM
06 -

Audio Weaving explained

Through AudioWeaveTM technology, you can

1. Continue listening to music while on a

RIDEGRIDTM intercom call

2. Use the voice assistant while on a

RIDEGRIDTM intercom call

3. Mix/merge audio from a RIDEGRIDTM call

with audio from a RIDELYNKTM call

When the user invokes the assistant, the

microphone will automatically be muted for
RIDEGRIDTM.

INTERCOM CONVERSATIONS

WEAVE INTO MUSIC

MUSIC STREAM

RESULTING
AUDIOWEAVE
MIXED AUDIO

Music volume auto reduces during Intercom conversations

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 Audio/Voice
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TM
06 -

Audio Weaving controls

An audio-overlay flag that is setup on the
app will determine how the user regulates
the volume between music and group
intercom. If the audio-overlay flag is OFF,
then the music volume is not dependent on
the activity on the RIDEGRIDTM group
intercom. The music will stream at a volume
determined by both the phone volume and
the device volume while the RIDEGRIDTM
intercom will operate at the device volume.

If the audio-overlay flag is ON, then the

music volume is dependent on the activity on
the RIDEGRIDTM group intercom. When there
is no activity, the music will stream at a
volume determined by both the phone
volume and the device volume. When there is
activity on the RIDEGRIDTM group intercom,
the music will play at 20% of the volume
setting to allow the user to clearly hear the
RIDEGRIDTM conversations.

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 Settings &
FAQs
MENU

Settings & FAQs

Technical help

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 Settings &
FAQs
MENU

Factory Reset

To reset the device back to factory settings

Long-Press the + & - Buttons for 10 secs.

Factory reset

&

Long Press 10 secs

+ & - Button

Reboot

To reboot the device press all three buttons

together.

Reboot

Single Press
down, O, - Buttons

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