SMU11C Site Monitoring Unit

V100R021C10

User Manual

Issue 05
Date 2024-06-13

HUAWEI TECHNOLOGIES CO., LTD.

Copyright © Huawei Technologies Co., Ltd. 2024. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior
written consent of Huawei Technologies Co., Ltd.

Trademarks and Permissions

and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective
holders.

Notice
The purchased products, services and features are stipulated by the contract made between Huawei and
the customer. All or part of the products, services and features described in this document may not be
within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements,
information, and recommendations in this document are provided "AS IS" without warranties, guarantees
or representations of any kind, either express or implied.

The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute a warranty of any kind, express or implied.

Huawei Technologies Co., Ltd.

Address: Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China

Website: https://www.huawei.com
Email: [email protected]

Issue 05 (2024-06-13) Copyright © Huawei Technologies Co., Ltd. i

Security Declaration
Vulnerability
Huawei's regulations on product vulnerability management are subject to the Vul. Response Process. For
details about this process, visit the following web page:
https://www.huawei.com/en/psirt/vul-response-process
For vulnerability information, enterprise customers can visit the following web page:
https://securitybulletin.huawei.com/enterprise/en/security-advisory

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SMU11C Site Monitoring Unit
User Manual About This Document

About This Document

Purpose
This document describes the site monitoring unit 11C (SMU11C) in terms of its
modules, panel, ports, management, and replacement.

Figures provided in this document are for reference only.

Intended Audience
This document is intended for:

● Sales engineers
● Technical support engineers
● Maintenance engineers

Symbol Conventions
The symbols that may be found in this document are defined as follows.

Symbol Description

Indicates a hazard with a high level of risk which, if not

avoided, will result in death or serious injury.

Indicates a hazard with a medium level of risk which, if not

avoided, could result in death or serious injury.

Indicates a hazard with a low level of risk which, if not

avoided, could result in minor or moderate injury.

Indicates a potentially hazardous situation which, if not

avoided, could result in equipment damage, data loss,
performance deterioration, or unanticipated results.
NOTICE is used to address practices not related to personal
injury.

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SMU11C Site Monitoring Unit
User Manual About This Document

Symbol Description

Supplements the important information in the main text.

NOTE is used to address information not related to personal
injury, equipment damage, and environment deterioration.

Change History
Changes between document issues are cumulative. The latest document issue
contains all the changes made in earlier issues.

Issue 05 (2024-06-13)
● Updated 2.1 LIVE-C APP.
● Added Safety Information.

Issue 04 (2023-06-28)
Updated Table 2-5.

Issue 03 (2022-09-16)
● Added 3.2 Site APP.
● Updated 5 Common Operations.

Issue 02 (2021-08-28)
Updated A Alarm List.

Issue 01 (2021-03-05)
This issue is the first official release.

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SMU11C Site Monitoring Unit
User Manual Contents

Contents

About This Document............................................................................................................... iii

1 Safety Information.................................................................................................................. 1
1.1 Personal Safety.........................................................................................................................................................................2
1.2 Environment Requirements................................................................................................................................................. 4

2 Component Description......................................................................................................... 7
2.1 Monitoring Module SMU11C.............................................................................................................................................. 7
2.2 Expansion Box MUE03A......................................................................................................................................................12

3 User Interface......................................................................................................................... 17
3.1 LIVE-C APP.............................................................................................................................................................................. 17
3.1.1 Installing the LIVE-C APP................................................................................................................................................ 17
3.1.2 Logging In to the LIVE-C APP........................................................................................................................................18
3.2 Site APP.................................................................................................................................................................................... 19
3.2.1 Installing the Site APP..................................................................................................................................................... 19
3.2.2 Logging In to the Site APP............................................................................................................................................. 20

4 NMS Management................................................................................................................ 22
4.1 NetEco Management........................................................................................................................................................... 22
4.1.1 BBU In-band Networking............................................................................................................................................... 22
4.1.2 Logging In to the NetEco................................................................................................................................................23

5 Common Operations............................................................................................................ 24
6 Installing a Cable for the Expansion Box.........................................................................27
7 Replacing an SMU11C.......................................................................................................... 28
A Alarm List................................................................................................................................30
A.1 TCUC Alarm Table................................................................................................................................................................ 30
A.2 Battery String Alarm Table................................................................................................................................................ 31
A.3 Battery Group Alarm Table............................................................................................................................................... 32
A.4 Power System Alarm Table............................................................................................................................................... 32
A.5 Electronic Lock Alarm Table............................................................................................................................................. 35
A.6 Li-ion Battery Alarm Table................................................................................................................................................ 35
A.7 Li-ion Battery Group Alarm Table................................................................................................................................... 36
A.8 Door Sensor Alarm Table................................................................................................................................................... 36

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A.9 Water Sensor Alarm Table................................................................................................................................................ 36

A.10 Humiture Sensor Alarm Table....................................................................................................................................... 37
A.11 Smoke Sensor Alarm Table............................................................................................................................................. 37
A.12 Rectifier Alarm Table........................................................................................................................................................ 37
A.13 Rectifier Group Alarm Table........................................................................................................................................... 38

B Acronyms and Abbreviations..............................................................................................39

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SMU11C Site Monitoring Unit
User Manual 1 Safety Information

1 Safety Information

Statement
Before transporting, storing, installing, operating, using, and/or maintaining
the equipment, read this document, strictly follow the instructions provided
herein, and follow all the safety instructions on the equipment and in this
document. In this document, "equipment" refers to the products, software,
components, spare parts, and/or services related to this document; "the Company"
refers to the manufacturer (producer), seller, and/or service provider of the
equipment; "you" refers to the entity that transports, stores, installs, operates,
uses, and/or maintains the equipment.

The Danger, Warning, Caution, and Notice statements described in this

document do not cover all the safety precautions. You also need to comply with
relevant international, national, or regional standards and industry practices. The
Company shall not be liable for any consequences that may arise due to
violations of safety requirements or safety standards concerning the design,
production, and usage of the equipment.

The equipment should be used in an environment that meets the design

specifications. Otherwise, the equipment may be faulty, malfunctioning, or
damaged, which is not covered under the warranty. The Company shall not be
liable for any property loss, personal injury, or even death caused thereby.

Comply with applicable laws, regulations, standards, and specifications during

transportation, storage, installation, operation, use, and maintenance.

Do not perform reverse engineering, decompilation, disassembly, adaptation,

implantation, or other derivative operations on the equipment software. Do not
study the internal implementation logic of the equipment, obtain the source code
of the equipment software, violate intellectual property rights, or disclose any of
the performance test results of the equipment software.

The Company shall not be liable for any of the following circumstances or
their consequences:

● Equipment damage due to force majeure such as earthquakes, floods,

volcanic eruptions, debris flows, lightning strikes, fires, wars, armed conflicts,
typhoons, hurricanes, tornadoes, and extreme weather conditions
● Operation beyond the conditions specified in this document

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User Manual 1 Safety Information

● Installation or use in environments that do not comply with international,

national, or regional standards
● Installation or use by unqualified personnel
● Failure to follow the operation instructions and safety precautions on the
product and in the document
● Unauthorized modifications to the product or software code or removal of the
product
● Damage caused during transportation by you or a third party authorized by
you
● Storage conditions that do not meet the requirements specified in the product
document
● Failure to comply with local laws, regulations, or related standards due to the
materials and tools prepared by you
● Damage caused by your or a third party's negligence, intentional breach,
gross negligence, or improper operations or damage not caused by the
Company

1.1 Personal Safety

DANGER

Do not work with power on during installation. Do not install or remove a cable
with power on. Transient contact between the core of the cable and a conductor
will generate electric arcs or sparks, which may cause a fire or personal injury.

DANGER

Non-standard and improper operations on the energized equipment may cause

fire or electric shocks, resulting in property damage, personal injury, or even death.

DANGER

Before operations, remove conductive objects such as watches, bracelets, bangles,

rings, and necklaces to prevent electric shocks.

DANGER

During operations, use dedicated insulated tools to prevent electric shocks or short
circuits. The insulation and voltage resistance must comply with local laws,
regulations, standards, and specifications.

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WARNING

During operations, wear personal protective equipment such as protective

clothing, insulated shoes, goggles, safety helmets, and insulated gloves.

Figure 1-1 Personal protective equipment

General Requirements
● Do not stop protective devices. Pay attention to the warnings, cautions, and
related precautionary measures in this document and on the equipment.
● If there is a likelihood of personal injury or equipment damage during
operations, immediately stop, report the case to the supervisor, and take
feasible protective measures.
● Do not power on the equipment before it is installed or confirmed by
professionals.
● Do not touch the power supply equipment directly or with conductors such as
damp objects. Before touching any conductor surface or terminal, measure
the voltage at the contact point to ensure that there is no risk of electric
shock.
● Do not touch a running fan with your hands, components, screws, tools, or
boards. Otherwise, personal injury or equipment damage may occur.
● In the case of a fire, immediately leave the building or the equipment area
and activate the fire alarm or call emergency services. Do not enter the
affected building or equipment area under any circumstances.

Personnel Requirements
● Only professionals and trained personnel are allowed to operate the
equipment.
– Professionals: personnel who are familiar with the working principles and
structure of the equipment, trained or experienced in equipment
operations and are clear of the sources and degree of various potential
hazards in equipment installation, operation, maintenance
– Trained personnel: personnel who are trained in technology and safety,
have required experience, are aware of possible hazards on themselves in

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User Manual 1 Safety Information

certain operations, and are able to take protective measures to minimize

the hazards on themselves and other people
● Personnel who plan to install or maintain the equipment must receive
adequate training, be able to correctly perform all operations, and understand
all necessary safety precautions and local relevant standards.
● Only qualified professionals or trained personnel are allowed to install,
operate, and maintain the equipment.
● Only qualified professionals are allowed to remove safety facilities and inspect
the equipment.
● Personnel who will perform special tasks such as electrical operations,
working at heights, and operations of special equipment must possess the
required local qualifications.
● Only authorized professionals are allowed to replace the equipment or
components (including software).
● Only personnel who need to work on the equipment are allowed to access
the equipment.

1.2 Environment Requirements

DANGER

Do not expose the equipment to flammable or explosive gas or smoke. Do not

perform any operation on the equipment in such environments.

DANGER

Do not store any flammable or explosive materials in the equipment area.

DANGER

Do not place the equipment near heat sources or fire sources, such as smoke,
candles, heaters, or other heating devices. Overheat may damage the equipment
or cause a fire.

WARNING

Install the equipment in an area far away from liquids. Do not install it under
areas prone to condensation, such as under water pipes and air exhaust vents, or
areas prone to water leakage, such as air conditioner vents, ventilation vents, or
feeder windows of the equipment room. Ensure that no liquid enters the
equipment to prevent faults or short circuits.

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WARNING

To prevent damage or fire due to high temperature, ensure that the ventilation
vents or heat dissipation systems are not obstructed or covered by other objects
while the equipment is running.

General Requirements
● Ensure that the equipment is stored in a clean, dry, and well ventilated area
with proper temperature and humidity and is protected from dust and
condensation.
● Keep the installation and operating environments of the equipment within the
allowed ranges. Otherwise, its performance and safety will be compromised.
● Do not install, use, or operate outdoor equipment and cables (including but
not limited to moving equipment, operating equipment and cables, inserting
connectors to or removing connectors from signal ports connected to outdoor
facilities, working at heights, performing outdoor installation, and opening
doors) in harsh weather conditions such as lightning, rain, snow, and level 6
or stronger wind.
● Do not install the equipment in an environment with dust, smoke, volatile or
corrosive gases, infrared and other radiations, organic solvents, or salty air.
● Do not install the equipment in an environment with conductive metal or
magnetic dust.
● Do not install the equipment in an area conducive to the growth of
microorganisms such as fungus or mildew.
● Do not install the equipment in an area with strong vibration, noise, or
electromagnetic interference.
● Ensure that the site complies with local laws, regulations, and related
standards.
● Ensure that the ground in the installation environment is solid, free from
spongy or soft soil, and not prone to subsidence. The site must not be located
in a low-lying land prone to water or snow accumulation, and the horizontal
level of the site must be above the highest water level of that area in history.
● If the equipment is installed in a place with abundant vegetation, in addition
to routine weeding, harden the ground underneath the equipment using
cement or gravel.
● Before opening doors during the installation, operation, and maintenance of
the equipment, clean up any water, ice, snow, or other foreign objects on the
top of the equipment to prevent foreign objects from falling into the
equipment.
● When installing the equipment, ensure that the installation surface is solid
enough to bear the weight of the equipment.
● All cable holes must be sealed. Seal the used cable holes with sealing putty.
Seal the unused cable holes with the caps delivered with the equipment. The
following figure shows the criteria for correct sealing with sealing putty.

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● After installing the equipment, remove the packing materials such as cartons,
foam, plastics, and cable ties from the equipment area.

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User Manual 2 Component Description

2 Component Description

2.1 Monitoring Module SMU11C

Appearance

Figure 2-1 SMU11C appearance

(1) Running indicator (2) Minor alarm indicator (3) Major alarm indicator

(4) Wiring terminals (5) Communications port (6) Handle

COM2

(7) DIP switch (8) Position of the SN code (9) Communications port
COM1

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Indicators

Table 2-1 Indicator description

Name Color Status Description

Running indicator Green Off The SMU is faulty

or has no power
input.

Blinking slowly The SMU is

(0.5 Hz) running properly
and
communicating
with the host
properly.

Blinking fast (4 The SMU is

Hz) running properly
but fails to
communicate
with the host.

Minor alarm Yellow Off No minor alarm

indicator or warning is
generated.

Steady on A minor alarm or

warning is
generated.

Major alarm Red Off No critical or

indicator major alarm is
generated.

Steady on A critical or major

alarm is
generated.

DIP Switch
The DIP switch is used to set an RS485 communications address for the SMU.

Figure 2-2 DIP switch

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User Manual 2 Component Description

Table 2-2 DIP switch settings

SMU Address Toggle Toggle Toggle Toggle
Switch 1 Switch 2 Switch 3 Switch 4

0 OFF OFF OFF OFF

1 ON OFF OFF OFF

2 OFF ON OFF OFF

3 ON ON OFF OFF

4 OFF OFF ON OFF

5 ON OFF ON OFF

6 OFF ON ON OFF

7 ON ON ON OFF

8 OFF OFF OFF ON

9 ON OFF OFF ON

10 OFF ON OFF ON

11 ON ON OFF ON

12 OFF OFF ON ON

13 ON OFF ON ON

14 OFF ON ON ON

15 ON ON ON ON

Wiring Terminals

Figure 2-3 Wiring terminals

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User Manual 2 Component Description

Table 2-3 Pin definitions for SIG1 wiring terminals

Pin Signal Description

1 DI1+ Dry contact input

6 DI1-

2 IO1+ Dry contact input/Dry contact output

(When used as a dry contact input, the
3 IO1- alarm condition is as follows: normal
4 IO2+ when open, alarm when closed. When
used as a dry contact output, the
5 IO2- alarm action is as follows: open when
normal, closed when alarm.)

7 DI4+ Dry contact input

8 DI4-

9 DI5+

10 DI5-

Table 2-4 Pin definitions for SIG2 wiring terminals

Pin Signal Description

1 VD1 Battery midpoint voltage

detection port 1

6 VD2 Battery midpoint voltage

detection port 2

2 BTE Battery temperature

sensor port
3

4 ETE Ambient temperature

sensor port
5

7 GAT Door status sensor port

9 CAN+ CAN communications

port
10 CAN-

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Communications Ports

Table 2-5 Communications port descriptions

Communications Communications Communications Function
Port Parameter Protocol

COM1 Baud rate: 9600 Master/slave Connects to a

(northbound bit/s, 19200 bit/s, protocol Huawei network
communications or 115200 bit/s management
port) system (NMS).

COM2 Baud rate: 9600 Master/slave Connects to a

(southbound and bit/s, 19200 bit/s, protocol Huawei NMS.
northbound or 115200 bit/s
multiplexing Modbus protocol Connects to
communications Huawei lower-
port) level devices.

NOTE
All the preceding ports are protected by a security mechanism.

Figure 2-4 Pins in the COM1/2 port

Table 2-6 Pin definitions for the COM1 port

Pin Signal Description

1 TX+ Transmit data over

RS485.
2 TX-

3 Reserved -

4 RX+ Receive data over RS485.

5 RX-

6 GND PE

7, 8 Reserved -

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Table 2-7 Pin definitions for the COM2 port

Pin Signal Description

1 TX+ Transmit data over

RS485.
2 TX-

3 12V 12 V output (rated

current: 500 mA)

4 RX+ Receive data over RS485.

5 RX-

6 I2C_SCL I2C clock signal

7 I2C_SDA I2C data signal

8 GND PE

2.2 Expansion Box MUE03A

Appearance

Figure 2-5 MUE03A appearance

(1) –48 V power input port (2) Communications port (3) Communications port
COM_IN COM_OUT1

(4) Communications port (5) Communications port

COM_OUT2 COM_OUT3

Power Input Port

Table 2-8 Pin definitions for the power input port

Pin Description

RTN Power supply, positive

-48V Power supply, negative

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Communications Ports

Table 2-9 Communications port descriptions

Communications Communications Communications Function
Port Parameter Protocol

COM_IN Baud rate: 9600 Master/Slave and Connects to an

bit/s, 19200 bit/s, Modbus protocols SMU.
or 115200 bit/s

COM_OUT1 Baud rate: 9600 Master/Slave and Connect to

bit/s, 19200 bit/s, Modbus protocols intelligent devices.
COM_OUT2 or 115200 bit/s
COM_OUT3
NOTE
All the preceding ports are protected by a security mechanism.

Figure 2-6 Pins in a COM port

Table 2-10 Pin definitions for the COM_IN port

Pin Signal Description

1 RS485+ RS485 data, positive

2 RS485- RS485 data, negative

3 12V Power supply

4 RS485+ RS485 data, positive

5 RS485- RS485 data, negative

6 I2C_SCL I2C clock signal

7 I2C_SDA I2C data signal

8 GND PE

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Table 2-11 Pin definitions for the COM_OUT1, COM_OUT2, and COM_OUT3 ports
Pin Signal Description

1 RS485+ RS485 data, positive

2 RS485- RS485 data, negative

3 12V Power supply

4 RS485+ RS485 data, positive

5 RS485- RS485 data, negative

6, 7 Reserved -

8 GND PE

Wiring Terminals
The MUE03A provides dry contact inputs, dry contact outputs, water sensor input,
smoke sensor input, and 12 V power output. The wiring terminals are inside the
MUE03A.

Figure 2-7 Wiring terminals (without the panel, top view)

Figure 2-8 DIN and WATER pins

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User Manual 2 Component Description

Table 2-12 DIN and WATER pin definitions

Terminal Pin Signal Description

DIN6–DIN9 1 12V 12 V output

2 12V 12 V output

3 DIN N Dry contact input

4 GND PE

WATER 1 12V 12 V output

2 WATER Water sensor

signal input

3 GND PE

4 Reserved –

Figure 2-9 ALM and SMOKE pins

Table 2-13 ALM and SMOKE pin definitions

Terminal Pin Signal Description

ALM5–ALM10 1 ALM+ Dry contact

output, positive

2 ALM- Dry contact

output, negative

SMOKE 1 SMOKE Smoke sensor

signal input

2 12V 12 V output

Figure 2-10 J7 pins

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Table 2-14 J7 pin definitions

Terminal Pin Signal Description

J7 1 12V 12 V output

2 GND PE

3 Reserved –

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SMU11C Site Monitoring Unit
User Manual 3 User Interface

3 User Interface

The SMU11C can be connected to a mobile phone over Bluetooth and managed
over the LIVE-C app or the Site app.
The SMU11C Bluetooth is controlled by the SIG2 pins 7 and 8 (GAT). For details,
see Table 3-1.

Table 3-1 SMU11C Bluetooth status

Path Parameter Setting SIG2 Pin 7 and Pin 8 Bluetooth Status
(GAT) Status

LIVE-C app: Site Door Sensor Yes Open Enabled

Configuration > Power
System > Sensor Closed Disabled
Configuration No Closed Enabled
Parameters
Site app: Home > Open Disabled
Power System >
Configuration > Sensor
Configuration
Parameters

3.1 LIVE-C APP

3.1.1 Installing the LIVE-C APP

Prerequisites
● There is a mobile phone running Android 6.0 or later.
● The mobile phone can properly connect to the Internet.

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Procedure
Step 1 Contact local technical support engineers to obtain the latest LIVE-C app
installation package.
NOTE

Local technical support engineers can Log in to https://support.huawei.com, and search

for LIVE-C APP, choose Software & Tools, to download the installation package.

Step 2 Install the LIVE-C APP on the mobile phone.

Figure 3-1 LIVE-C APP icon

----End

3.1.2 Logging In to the LIVE-C APP

Prerequisites
● Enable the GPS positioning function on the mobile phone and grant the GPS
permission to the app.
● You have obtained the LIVE-C APP user name and password.
● The mobile phone should be within 10 m away from the power equipment.
● The mobile phone app may be occasionally disconnected due to difference in
phone model and Bluetooth signal strength. Please try again 5 minutes later.
● Certain mobile phones may fail to connect in automatic Bluetooth pairing
mode due to Android system differences. Please select the manual pairing
mode to connect. Locate the pairing request in the notice column and enter
the pairing PIN 0000 or 000000.

Procedure
Step 1 Tap the LIVE-C APP icon access the home page.

Step 2 Tap "Power System Delivery", access the login screen.

Step 3 Tap Bluetooth connection in the login screen of the APP, to search and connect
for power equipment with Bluetooth nearby.
NOTE

The Bluetooth name is the same as the SMU MAC address.

Step 4 Enter the user name and password. (preset user name: liveapp, preset password:
Changeme_123 or Changeme)

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NOTICE

● After the first login, change the password in time to ensure account security
and prevent unauthorized network attacks, such as data tampering.
● Huawei will not be liable for any security issues caused by your failure to
change the default password in time or password loss after changing. (The
password cannot be retrieved if it is lost.)

Password Change: System Settings > Change Password.

Step 5 Tap Login to access Main Function Menu and view the operating parameters of
the power equipment.

----End

3.2 Site APP

3.2.1 Installing the Site APP

Prerequisites
● There is a mobile phone running Android 8.0, Harmony 2.0, or later.
● The mobile phone can properly connect to the Internet.
● The PSU supports the mobile app function and the connection mode is WiFi
or Bluetooth.

Procedure
Step 1 Contact technical support engineers to obtain the latest Site app installation
package.
1. Log in to the Huawei support website.
NOTE

Login address: (https://support.huawei.com/carrierindex/en/hwe/index.html).

2. Search for DP*Site.apk.
3. Select Software & Tools, and then select Product Software from the Filter
by Document Type drop-down list.
4. Download the DP_XXXXX_Site.apk installation package.
Step 2 Install the Site app on the mobile phone.

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Figure 3-2 Site app icon

----End

3.2.2 Logging In to the Site APP

Prerequisites
● The GPS function and permission for the Site app have been enabled.
● You have obtained the Site app username and password.
● The mobile phone is within 10 m (without obstacles) away from the power
supply device.
● The app may be occasionally disconnected due to difference in phone model
and WiFi signal strength. Connect again later.

Procedure
Step 1 Press and hold down the WiFi button on the PSU and wait for more than 2
seconds. The button indicator is steady green.
Step 2 Tap the Site app icon to open the app.
Step 3 Choose Site under Device Type. The Connect to the Server screen is displayed.
Step 4 On the login screen, choose WiFi Connection, and search for and select a nearby
power supply device with a WiFi module.
NOTE

The power supply device SN (see the label) and WiFi name have the same last six digits.

Step 5 When connecting to the PSU for the first time, you need to enter the WiFi
password (preset password: Changeme).
NOTE

WiFi password reset: Press the WiFi button for three consecutive times within 10 seconds
(at an interval of 1 second).

Step 6 After the PSU is successfully connected, return to the previous screen and tap
Next.
Step 7 Enter the username and password (preset username: liveapp; preset password:
Changeme_123).

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NOTICE

● After the first login, change the password immediately to improve account
security and prevent unauthorized network attacks, such as data tampering.
● The Company will not be liable for any security issues caused by your failure to
change the preset password in time or password loss after changing. (The
password cannot be retrieved if it is lost.)

Step 8 Tap Next. The Home screen is displayed.

----End

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User Manual 4 NMS Management

4 NMS Management

4.1 NetEco Management

4.1.1 BBU In-band Networking

Procedure
Step 1 Connect one end of the network cable to the COM1 port on the SMU.

Step 2 Connect the other end to the MON0 or MON1 port on the BBU.

Figure 4-1 Connecting a communications cable

(1) COM1 port (2) MON1 port

Step 3 Set the communications protocol type, baud rate, and communications address on
the app.

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SMU11C Site Monitoring Unit
User Manual 4 NMS Management

Table 4-1 Communications parameter settings

Main Menu Second-Level Third-Level Fourth-Level Setting
Menu Menu Menu

Site Power System North Comm Protocol Type Master/Slave

Configuration Parameters Proto

M/S Comm 9600

Baud Rate

Step 4 Set the first two DIP switches on the side panel of the SMU. The communications
address is displayed as 3.

----End

4.1.2 Logging In to the NetEco

Procedure
Step 1 Enter https://NetEco IP address:port number for NetEco login (for example,
https://10.10.10.1:31943) in the address box of the browser and press Enter to go
to the NetEco login page.

Figure 4-2 NetEco login page

Step 2 Enter the correct username and password and click Log In.

NOTICE

To obtain the NetEco username and password, contact the network administrator
of the site or equipment room.

----End

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SMU11C Site Monitoring Unit
User Manual 5 Common Operations

5 Common Operations

Upgrading the Software

● The SMU restarts after the software is upgraded.
● The latest upgrade package has been acquired from Huawei technical
support.

Step 1 Access the SMU upgrade management menu.

● LIVE-C APP Path: OM Tool > SMU upgrade management, and choose the
file to be upgraded.
● Site APP Path: Maintenance > Upgrade management, and choose the file to
be upgraded.
Step 2 Select the upgrade file and upgraded.

----End

Changing a User Password

For security purposes, change your password periodically.
● LIVE-C APP Path: System Settings > Change Password
● Site APP Path: Me > Change Password

Restoring Factory Settings

The SMU restarts after factory settings are restored.
● LIVE-C APP Path: Site Configuration > Power System > Basic Control >
Restore Factory Settings
● Site APP Path: Home > Power System > Configuration > Basic Control >
Restore Factory Settings

Resetting the SMU

Resetting the SMU takes several minutes. During the resetting, the SMU cannot
monitor or manage rectifiers, batteries, and other connected devices. Resetting the
SMU has no impact on parameter settings so there is no need to set parameters
again.

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SMU11C Site Monitoring Unit
User Manual 5 Common Operations

● LIVE-C APP Path: Site Configuration > Power System > Basic Control >
Reset SMU
● Site APP Path: Home > Power System > Configuration > Basic Control >
Reset SMU

Deleting the Rectifiers Failing in Communication

After you remove one or more rectifiers, the SMU generates a Communication
Failed alarm. If you confirm that the rectifiers will not be reinstalled, manually
delete the information about the removed rectifiers.
● LIVE-C APP Path: Site Configuration > Rectifier Group > Basic Control >
Delete Rectifier Failed in Communication
● Site APP Path: Home > Rectifier Group > Configuration > Basic Control >
Delete Rectifier Failed in Communication

Collecting Rectifier Fault Information

If rectifier alarms cannot be cleared according to Rectifying Common Faults,
Collect Fault Info can be performed to export rectifier data, which can be
provided to Huawei technicians for rectifier fault diagnosis.
● LIVE-C APP Path: Site Configuration > Rectifier Group > Basic Control >
Collect Fault Info
● Site APP Path: Home > Rectifier Group > Configuration > Basic Control >
Collect Fault Info

Switching Between Equalized and Float Charge for Lead-Acid Batteries

You can manually switch between equalized charge and float charge when the
system works in manual control mode.
Batteries keep in boost charge state after boost charge is manually started. When
the float charge conditions are met (for example, time for boost charge expires),
the batteries automatically switch to the float charge state.
● LIVE-C APP Path: Site Configuration > Battery Group > Basic Control >
Charge Control
● Site APP Path: Home > Battery Group > Configuration > Basic Control >
Charge Control

Exporting Historical Alarms, and Battery Test Records

You can export fault logs, historical alarms, and battery test records on the LIVE-C
APP to quickly collect information and locate system faults.
● LIVE-C APP Path: OM Tool > Data Download
● Site APP Path: Maintenance > Data Download

Exporting Fault Logs

You can export fault logs, historical alarms, and battery test records on the LIVE-C
APP to quickly collect information and locate system faults.

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SMU11C Site Monitoring Unit
User Manual 5 Common Operations

● LIVE-C APP Path: OM Tool > Fault Information

● Site APP Path: Maintenance > Data Download

Exporting E-label Information

You can view and export e-label information about the power subrack, monitoring
board, and rectifier on the LIVE-C APP.
● LIVE-C APP Path: OM Tool > E-label
● Site APP Path: Maintenance > E-Label

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SMU11C Site Monitoring Unit
User Manual 6 Installing a Cable for the Expansion Box

6 Installing a Cable for the Expansion Box

Prerequisites
If an expansion box is required, perform the following steps to install the cable.

Procedure
Step 1 Connect one end of a communications cable to the COM_IN port on the
expansion box, and connect the other end to the COM2 port on the SMU.

Figure 6-1 Installing a cable for the expansion box

NOTE

Ensure that the expansion box side with holes does not face downwards.

----End

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SMU11C Site Monitoring Unit
User Manual 7 Replacing an SMU11C

7 Replacing an SMU11C

Prerequisites
● An ESD wrist strap, ESD gloves, and ESD box or bag are available.
● The new SMU is intact.

Procedure
Step 1 Connect the ground cable of the ESD wrist strap, and wear the ESD wrist strap and
ESD gloves.
Step 2 Record the cable connection positions on the panel of the SMU, remove the COM
communications cables, and remove the signal cable terminals.
Step 3 Pull out the handle of the SMU to remove it from the subrack.

Figure 7-1 Removing the old SMU

Step 4 Record the DIP switch settings on the SMU.

Step 5 Take out a new SMU and set the DIP switch based on the recorded information.
Step 6 Insert the new SMU into the corresponding slot and push it into the slot along the
guide rails until it is in position.
Step 7 Push the handle of the SMU upwards until it is in place.

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SMU11C Site Monitoring Unit
User Manual 7 Replacing an SMU11C

Figure 7-2 Installing a new SMU

Step 8 Connect the signal cable terminals and COM communications cables to the panel
of the new SMU based on the recorded information.
Step 9 Disconnect the ground cable of the ESD wrist strap, and remove the ESD wrist
strap and ESD gloves.
Step 10 Set parameters as required.

----End

Follow-up Procedure
Pack the removed component and send it to the local Huawei warehouse.

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SMU11C Site Monitoring Unit
User Manual A Alarm List

A Alarm List

A.1 TCUC Alarm Table

Table A-1 TCUC alarm settings
Alarm Name Alarm Enabled Alarm Severity DO Dry Contact

Return Vent Enable Major No

Temperature Sensor
Fault

Return Vent Enable Critical No

Overtemperature
Alarm

Return Vent Enable Warning No

Undertemperature
Alarm

Air Exhaust Vent Enable Major No

Temperature Sensor
Fault

Air Intake Vent Enable Major No

Temperature Sensor
Fault

EXTFAN1 Fault Enable Major No

EXTFAN2 Fault Enable Major No

INFAN1 Fault Enable Major No

INFAN2 Fault Enable Major No

INFAN3 Fault Enable Major No

INFAN4 Fault Enable Major No

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SMU11C Site Monitoring Unit
User Manual A Alarm List

Alarm Name Alarm Enabled Alarm Severity DO Dry Contact

Air Exhaust Vent Enable Critical No

Overtemperature
Alarm

Air Exhaust Vent Enable Warning No

Undertemperature
Alarm

Air Intake Vent Enable Critical No

Overtemperature
Alarm

Air Intake Vent Enable Warning No

Undertemperature
Alarm

TEC Cooler Fault Enable Major No

Door Open Alarm Enable Minor No

Smoke Alarm Enable Critical No

Water Alarm Enable Critical No

Reserved IN0 Alarm Enable Minor No

Reserved IN1 Alarm Enable Minor No

Communication Enable Minor No

Failure

A.2 Battery String Alarm Table

Table A-2 Battery string alarm settings
Alarm Name Alarm Enabled Alarm Severity DO Dry Contact

Battery Fuse Break Enable Critical No

Battery Middle Enable Warning No

Voltage Imbalance

Battery Missing Enable Major No

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SMU11C Site Monitoring Unit
User Manual A Alarm List

A.3 Battery Group Alarm Table

Table A-3 Battery group alarm settings

Alarm Name Alarm Enabled Alarm Severity DO Dry Contact

Battery High Enable Minor No

Temperature

Battery Low Enable Warning No

Temperature

Battery Charge Enable Major No

Overcurrent

Battery Discharging Enable Warning No

BLVD Warning Enable Major No

BLVD Disconnected Enable Major No

Battery Temperature Enable Warning No

Sensor 1 Missing

Contactor Abnormal Enable Major No

Battery Equalized Enable Major No

Charging Protection

Battery Very High Disable Major No

Temperature

Battery Not Detected Enable Warning No

Battery Temperature Enable Major No

Sensor 1 Fault

Battery Forcibly Enable Major No

Connection

Battery Current Enable Warning No

Imbalance

A.4 Power System Alarm Table

Table A-4 Power system alarm settings

Alarm Name Alarm Enabled Alarm Severity DO Dry Contact

AC Surge Protector Enable Major No

Fault

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SMU11C Site Monitoring Unit
User Manual A Alarm List

Alarm Name Alarm Enabled Alarm Severity DO Dry Contact

DC Surge Protector Enable Major No

Fault

AC Failure Enable Major No

AC Overvoltage Enable Minor No

AC Undervoltage Enable Minor No

AC L1 Phase Enable Minor No

Overvoltage

AC L2 Phase Enable Minor No

Overvoltage

AC L3 Phase Enable Minor No

Overvoltage

AC L1 Phase Enable Minor No

Undervoltage

AC L2 Phase Enable Minor No

Undervoltage

AC L3 Phase Enable Minor No

Undervoltage

AC Phase L1 Failure Enable Major No

AC Phase L2 Failure Enable Major No

AC Phase L3 Failure Enable Major No

LLVD Disconnected Enable Major No

LLVD Warning Enable Major No

Unknown System Type Enable Critical No

DC Overvoltage Enable Minor No

DC Undervoltage Enable Major No

Load Fuse Broken Enable Major No

Long AC Failure Disable Major No

Abnormal System Enable Major No

Voltage Check

Abnormal System Enable Major No

Current Check

Phase L1 Failure Enable Major No

Phase L2 Failure Enable Major No

Phase L3 Failure Enable Major No

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SMU11C Site Monitoring Unit
User Manual A Alarm List

Alarm Name Alarm Enabled Alarm Severity DO Dry Contact

L1-L2 Overvoltage Enable Minor No

L2-L3 Overvoltage Enable Minor No

L3-L1 Overvoltage Enable Minor No

L1-L2 Undervoltage Enable Minor No

L2-L3 Undervoltage Enable Minor No

L3-L1 Undervoltage Enable Minor No

DIN1 Alarm Enable Minor No

DIN2 Alarm Enable Minor No

DIN3 Alarm Enable Minor No

DIN4 Alarm Enable Minor No

DIN5 Alarm Enable Minor No

DIN6 Alarm Enable Minor No

DIN7 Alarm Enable Minor No

DIN8 Alarm Enable Minor No

DIN9 Alarm Enable Minor No

Battery Reversely Enable Major No

Connected

DC Input Overvoltage Enable Minor No

DC Input Enable Major No

Undervoltage

DC Input Fail Enable Major No

Distribution Frame Disable Major No

Alarm

SEB Comm. Failed Enable Major No

SMU Fault Enable Major No

Insufficient Alarm Disable Warning No

Space

LLVD1 Contactor Fault Enable Major No

System Manual Enable Warning No

Control

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SMU11C Site Monitoring Unit
User Manual A Alarm List

A.5 Electronic Lock Alarm Table

Table A-5 Electronic lock alarm settings
Alarm Name Alarm Enabled Alarm Severity DO Dry Contact

Communication Enable Major No

Failure

Normal Unlock Alarm Enable Minor No

Abnormal Unlock Enable Major No

Alarm

A.6 Li-ion Battery Alarm Table

Table A-6 Lithium battery alarm settings
Alarm Name Alarm Enabled Alarm Severity DO Dry Contact

Communication Enable Minor No

Failure

Address Conflict Enable Minor No

Upgrade Failed Enable Major No

Cell Abnor. Enable Minor No

Bus Bar Overvoltage Enable Major No

Reversely Con. Enable Major No

Abnormal Close Enable Major No

LiBatt Cell Fault Enable Major No

LiBatt Protect Enable Major No

Overdischarge Enable Warning No

Heater Fault Enable Minor No

Break Lock Failure Enable Major No

Board Hardware Fault Enable Major No

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SMU11C Site Monitoring Unit
User Manual A Alarm List

A.7 Li-ion Battery Group Alarm Table

Table A-7 Lithium battery group alarm settings
Alarm Name Alarm Enabled Alarm Severity DO Dry Contact

Contactor Abnormal Enable Major No

All Li Comm. Fail Enable Major No

Batt. Discharging Enable Warning No

Battery Charge Enable Major No

Overcurrent

Batt. High Temp. Enable Minor No

Batt. Low Temp. Enable Minor No

BLVD Disconnected Enable Major No

Batt. Fuse Broken Enable Critical No

BMU Missing Enable Major No

A.8 Door Sensor Alarm Table

Table A-8 Door sensor alarm setting
Alarm Name Alarm Enabled Alarm Severity DO Dry Contact

Door Open Alarm Enable Major No

A.9 Water Sensor Alarm Table

Table A-9 Water sensor alarm setting
Alarm Name Alarm Enabled Alarm Severity DO Dry Contact

Water Alarm Enable Critical No

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SMU11C Site Monitoring Unit
User Manual A Alarm List

A.10 Humiture Sensor Alarm Table

Table A-10 Temperature and humidity sensor alarm settings
Alarm Name Alarm Enabled Alarm Severity DO Dry Contact

Communication Enable Minor No

Failure

High Ambient Enable Major No

Temperature

Low Ambient Enable Warning No

Temperature

High Ambient Enable Warning No

Humidity

Low Ambient Enable Warning No

Humidity

A.11 Smoke Sensor Alarm Table

Table A-11 Smoke sensor alarm setting
Alarm Name Alarm Enabled Alarm Severity DO Dry Contact

Smoke Alarm Enable Critical No

A.12 Rectifier Alarm Table

Table A-12 Rectifier alarm settings
Alarm Name Alarm Enabled Alarm Severity DO Dry Contact

Communication Enable Minor No

Failure

Rectifier Protection Enable Minor No

Rectifier Fault Enable Major No

Rectifier Power Failure Enable Major No

Rectifier Temperature Enable Major No

High

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SMU11C Site Monitoring Unit
User Manual A Alarm List

Alarm Name Alarm Enabled Alarm Severity DO Dry Contact

Rectifier Hardware Enable Major No

Address Abnormal

Rectifier Overvoltage Enable Major No

A.13 Rectifier Group Alarm Table

Table A-13 Rectifier group alarm settings
Alarm Name Alarm Enabled Alarm Severity DO Dry Contact

All Rectifiers Fail to Enable Major No

Communicate

Rectifier Missing Enable Major No

Rectifier Fault Disable Minor No

(Redundant)

Rectifier Fault (Non- Disable Major No

redundant)

Multi-Rectifier Fault Enable Major No

Rectifier Upgrade Enable Major No

Fault

Low Rectifier Enable Critical No

Remaining Capacity

High Rectifier Disable Minor No

Remaining Capacity

Rectifier Hibernation Disable Warning No

Activated

Insufficient Redundant Disable Warning No

Rectifiers

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SMU11C Site Monitoring Unit
User Manual B Acronyms and Abbreviations

B Acronyms and Abbreviations

C
CAN controller area network
D
DIN dry contact input
I
IP internet protocol
S
SMU site monitoring unit
U
UI user interface

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