AmosConnect™ from Stratos

Installation Guide - Version 7.4

Getting Help

Stratos operates a full support service should you require assistance. Responses may be immediate for simple
questions – more detailed support responses may take longer. The Customer Care team is on hand to assist in
resolving installation and configuration problems or questions.

All requests for service visits to your vessel should be made either to the support team or via your company
administrator.

Customer Support Contact Details:

Tel: 1 800-563-2255 Toll free in N. America

Tel: +1 709-748-4226 Worldwide
Tel: 33# Toll free when dialed from handset
Fax: 1 877-748-4320 Toll free in N. America
Fax: +1 709-748-4320 Worldwide
E-mail: [email protected]
Website: www.stratosglobal.com

AmosConnect Installation Guide, Version 7.4

Copyright© 2008 Stratos

All rights reserved.

No part of this publication may be reproduced, transcribed, stored in a retrieval system, or translated into any
language, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without
prior written permission from Stratos

The information furnished herein is believed to be accurate and reliable. However, Stratos assumes no
responsibility for its use, nor for any infringements of patents or other rights of third parties resulting from its
use.

All other trademarks and registered trademarks are the property of their respective holders.

March 2008
 Installing the AmosConnect Software

Regardless of whether you are using the Basic version or the Full version of the AmosConnect software, you should follow the instructions given below.

Once you have confirmed that your computer is physically connected to the Inmarsat terminal, and that the data service has been activated with Stratos, you can
continue with installing the AmosConnect software.

1 Insert the CD provided. The installation program should automatically start up and present you with the main installation menu

If the autostart feature does not run, use Windows explorer to locate the CD drive (normally D:\) and then run the file startup.exe

The installation will now start

Click on Next

Accept the terms of the license agreement

Click on Next

3
 Click on the Complete option then
click on Next

Click on Install

5
 The installation will now begin and copy the files to your computer.

Click on Finish when it completes.

The Configuration Wizard will now automatically start

Click on the option to Create a new Post Office

Then click on Next

7
 The installation now differs dependent on whether you are installing the free Basic version or the licensed Full version.
However the installation is simple in both cases and you should follow the paths as indicated below

Select I don’t have a license key Select I have a license key

then click on Next Then click on Next
Basic Version

Full Version
8

You should insert the details given – most are optional, but The wizard will now start that will create a new post office
you must enter the details for Your position and Ship name
Click on Next
Basic Version

Click on Next

Full Version
9
 Based on the previous details, you are now presented with a You can either manually enter the details or else if you have been provided
number of suggested email addresses. Select the one you with a license text file click on Read License file button and locate the file
Basic Version prefer. provided.

Click on Next Click on Next

Full Version
10

You are now presented with a summary of your chosen Select the preferred location for your AmosConnect post-office.
settings This will either be on a server computer or standalone computer

Click on Next Click on Next

Basic Version

Full Version
11
 As you do not have a full license, only the default license You now need to create the first mailbox – normally an Administrator
details will be used. mailbox

Click on OK
Basic Version

Full Version
This is the Administrator mailbox – you may add other mailboxes for other
12 members of crew (eg Master, Chief Officer, Chief Engineer, ETO, etc)

Once you have created the required mailboxes, click on Next

Clicking on Next will now create the database

Then click on Finish to complete the wizard
 You now need to configure the dialing devices to communicate Now enter the gateway password as provided with your license information
with the AmosConnect hub.
Click on Next
If you use BGAN, MPDS or any other TCP connection then you
should select TCP/IP connections on this computer box
and click on Next
Basic Version

NOTE: For additional instructions on use of Windows XP SP2

Full Version
together with TCP/IP connection method (BGAN, RBGAN and
Fleet) please see Appendix 1 on page 39.
If you are using an Inmarsat non-Fleet terminal click on Add

13
 If you are not using Inmarsat Fleet then the installation You now need to configure the dialing devices to communicate with the
continues AmosConnect hub.

If you use BGAN, MPDS or any other TCP connection then you should
select TCP/IP connections on this computer box and click on Next
NOTE: For additional instructions on use of Windows XP SP2 together
with TCP/IP connection method (BGAN, RBGAN and Fleet) please see
Basic Version

Full Version
Appendix 1.

If you are using an Inmarsat non-Fleet terminal click on Add

14
Select the Use AM device and select your satcom terminal
from the list. If it is not listed, you should select to use the
TAPI device refer to Appendix xxx for instructions on how to
configure this device if required.

Select Device as the communications port on the rear of

your computer that is connected to the Inmarsat terminal –
normally COM1

Then click on OK
 Type the name of your Inmarsat terminal in the If you are not using Inmarsat Fleet then the installation continues
Description field.

Click on OK

Select the Use AM device and select your satcom terminal from the list.

If it is not listed, you should select to use the TAPI device refer to
Basic Version

Full Version
Appendix
xxx for instructions on how to configure this device if required.
Select Device as the communications port on the rear of your computer
that is connected to the Inmarsat terminal – normally COM1

15 Then click on OK

Type the name of your Inmarsat terminal in the Description field.

Click on OK
 The modem device should now be listed. The modem device should now be listed.

Basic Version

Full Version
16

Click on Next Click on Next

You will now be prompted that the configuration has been You will now be prompted that the configuration has been completed.
completed. Click on Finish to complete the wizard.
Click on Finish to complete the wizard.
Basic Version

Full Version
17
 You will now receive a notification of arrival of a new mail. You may now start the AmosConnect program and test the
Click on OK communications link with the AmosConnect hub
Basic Version

18 The AmosConnect program will now start

Full Version
You will do this via either Dial Up or TCP.
TCP is used with MPDS and R-BGAN services.
Dial-up is used with all other Inmarsat services and Iridium.

To make a Dial-up connection

To make a Dial-up connection click on the Next button

Double click on the new email to open and read it – it will

explain the registration process.

You may print this out and refer to it, or else continue as
below
You will now need to make several calls into the
AmosConnect hub to activate your account. You will do this
via either Dial Up or TCP.
TCP is used with MPDS and R-BGAN services.
Dial-up is used with all other Inmarsat services and You will now see a screen that offers various dial up options
Iridium.

To make a Dial-up connection

To make a Dial-up connection click on the Next button

Click on the Dial button

You will now see a screen that offers various dial up options

Click on the Dial button

This dialog contains four list boxes which you should check are correct:
Device should show your satellite terminal/modem
Remote PO shows AmosConnect Hub
Phone shows AmosConnect access code 65
Dial using shows Inmarsat terminal

If your terminal requires a character sequence in front of the phone

number,

e.g. a security code, then click on the right side button

 Enter that sequence in the Location Prefix field
Then click on Apply, then Close

This dialog contains four list boxes which you should check
are correct:
Device should show your satellite terminal/modem
Remote PO shows AmosConnect Hub
Phone shows AmosConnect access code 65
Dial using shows Inmarsat terminal Now if all the settings are correct, press the Connect button

If your terminal requires a character sequence in front of the To make a TCP connection
phone number, e.g. a security code, then click on the right
To make a Dial-up connection click on the Next button
side button

Enter that sequence in the Location Prefix field

Then click on Apply, then Close

You will now see a screen that offers various dial up options
 Click on the TCP/IP button

Now if all the settings are correct, press the Connect button

To make a TCP connection

To make a Dial-up connection click on the Next button

This dialog contains two list boxes,
Remote PO shows AmosConnect Hub
Dial shows the Dial Up Networking phone book entries.

Select the Dial Up Networking phone book entry for your MPDS
connection.

If your MPDS connection is already active, or you are using R-BGAN,

You will now see a screen that offers various dial up options
select "Do not dial".

Now if all the settings are correct, press the Connect button
In either case, after the connection has been initialized you will then
connect to the AmosConnect hub.

Your account has now been activated which allows you to send and
receive email to or from the any internet user up to a maximum size of
Click on the TCP/IP button 1Mb per email.
 You may change this general limit, and also add specific size limits to
email originators by visiting our website and log on to your account at
http://www.stratosglobal.com/amosconnect

From this web page you should select the option:

Enter my AmosConnect account

Your login details will have been provided in the last email, which you
should keep safely.

If you do not have internet web access from your location, send a copy
of this email to your office administrator who can login on your behalf.

This completes the installation process for a Full user account.

Please now refer to the AmosConnect User Guide to allow you to

make use of the features available.

This dialog contains two list boxes,

Remote PO shows AmosConnect Hub
Dial shows the Dial Up Networking phone book
entries.

Select the Dial Up Networking phone book entry for your

MPDS connection.
If your MPDS connection is already active, or you are using
R-BGAN,
select "Do not dial".

Now if all the settings are correct, press the Connect button
In either case, after the connection has been initialized you
will then connect to the AmosConnect hub.
After about 30 seconds you will see the number at the top of
your screen change from ANON1 to a number beginning
A0####
This means that you have successfully registered you
account and we are checking that the email address you
requested is available. This should take about 5 minutes.

After 5 minutes, make a second connection in the same way

as above.

You will then receive an email which contains the email

address you have been assigned.

Your account has now been activated which allows you to

send and receive email to or from the any internet user up
to a maximum size of 1Mb per email.

You may change this general limit, and also add specific size
limits to email originators by visiting our website and log on
to your account at
http://www.stratosglobal.com/amosconnect

From this web page you should select the option:

Enter my AmosConnect account

Your login details will have been provided in the last email,
which you should keep safely

If you do not have internet web access from your location,

send a copy of this email to your office administrator who
can login on your behalf.

This completes the installation process for a Basic user

account.

Please now refer to the AmosConnect User Guide to allow

you to make use of the features available.