Republic of the Philippines
SULTAN KUDARAT STATE UNIVERSITY
COLLEGE
ACCESS, EJC Montilla, Tacurong City
___________________________________________________________________
Human Behavior in Organization
Submitted To: Manolo, Mercado
Professor
Submitted By: Mikel P. Arcaño
BSMA 3A Student
Bachelor of Science in Management Accounting
1. Define Human Behavior?
Human behavior is everything people do, think, and feel. It's how we act in
different situations. This includes how we move, talk, make choices, and show
emotions. Our behavior comes from many things:
Our bodies and genes
What we learn growing up
The people around us
Where we live and our culture
How we think and feel inside
People behave differently based on what's happening and how they feel.
Sometimes we act without thinking, and other times we think hard before
doing something.
Studying how people behave helps us understand each other better. It's
useful in many areas like helping people with mental health, teaching, selling
products, and making rules for society.
Our behavior can change over time as we learn new things and have different
experiences.
2. Reasons for Studying of Human Behavior in Organization?
a. Better management: Understanding how people act helps leaders guide
their teams more effectively.
b. Improved work environment: Knowing what makes employees happy and
productive can lead to a better workplace.
c. Conflict resolution: Understanding behavior helps solve problems between
coworkers more easily.
d. Increased productivity: When we know what motivates people, we can
help them work better.
e. Better hiring: Understanding behavior helps companies choose the right
people for jobs.
f. Employee development: It helps in creating better training programs and
career paths.
g. Organizational change: Knowing how people react to change helps make
big company changes smoother.
h. Team building: It helps in forming better teams and improving how people
work together.
i. Leadership development: It helps create and train better leaders.
j. Customer service: Understanding human behavior can improve how
companies deal with customers.
3. What is the importance of Human Behavior of Organization?
The importance of human behavior in organizations can be summarized as
follows:
a. Performance improvement: Understanding how people work helps boost
overall productivity and efficiency.
b. Better workplace relationships: It fosters stronger teamwork and reduces
conflicts among employees.
c. Effective leadership: Leaders can guide and motivate their teams more
successfully.
d. Employee satisfaction: It helps create a work environment where people feel
valued and happy.
e. Adaptability: Organizations can better handle changes when they understand
how people react to different situations.
f. Problem-solving: It aids in identifying and addressing issues within the
organization more quickly.
g. Decision-making: Understanding behavior leads to more informed and
effective choices at all levels.
h. Talent management: It helps in recruiting, developing, and retaining the right
people for the organization.
i. Customer relations: Insights into human behavior improve customer service
and marketing strategies.
j. Organizational culture: It's crucial for building and maintaining a positive
company culture.
k. Innovation: Understanding behavior can foster creativity and new ideas within
the organization.
l. Ethical practices: It helps in promoting and maintaining ethical behavior
throughout the company.
This knowledge is vital because organizations are essentially groups of
people working together. The better we understand how people think, feel,
and act in work settings, the more effectively we can manage and improve
organizational performance.
4. How does Human Behavior affect the Organization goals and objectives?
Human behavior significantly affects organizational goals and objectives in
several ways:
a. Productivity:
Positive behavior (e.g., motivation, engagement) can boost output.
Negative behavior (e.g., procrastination, disinterest) can hinder
progress.
b. Quality of work:
Careful, attentive behavior leads to higher quality products or services.
Careless or rushed behavior may result in errors and lower quality.
c. Decision-making:
Good decision-making behavior helps achieve objectives efficiently.
Poor choices can lead to setbacks or missed opportunities.
d. Teamwork:
Collaborative behavior supports goal achievement.
Conflict or lack of cooperation can slow down progress.
e. Innovation:
Creative, open-minded behavior fosters new ideas.
Rigid thinking may prevent adaptation and growth.
f. Customer satisfaction:
Positive customer service behavior can improve reputation and sales.
Poor customer interactions may harm the organization's image.
g. Resource management:
Responsible behavior helps optimize resource use.
Wasteful behavior can increase costs and reduce efficiency.
h. Adaptability:
Flexible behavior helps the organization adjust to changes.
Resistance to change can hinder progress and competitiveness.
i. Leadership impact:
Effective leadership behavior inspires and guides teams towards goals.
Poor leadership can demotivate staff and misdirect efforts.
j. Company culture:
Positive behaviors reinforce a productive culture.
Negative behaviors can undermine organizational values and
objectives.
